Admin Assistant Jobs

<p>Trust Engineering is seeking a highly organized and proactive Administration Officer to support daily business operations and ensure the smooth running of office activities. The successful candidate will coordinate administrative processes, manage documentation, support different departments, and help maintain an efficient and professional working environment.</p><p>This role is ideal for someone who enjoys organizing work, solving problems, and supporting business operations.</p><h2>Job Description</h2><h3>Key Responsibilities</h3><ul><li>Manage daily office administration and operational activities.</li><li>Organize, maintain, and update company records and filing systems (physical and electronic).</li><li>Prepare letters, reports, quotations, meeting minutes, and official documents.</li><li>Coordinate meetings, appointments, and travel arrangements when required.</li><li>Monitor office supplies and coordinate purchasing requirements.</li><li>Communicate with suppliers, service providers, and external partners.</li><li>Support HR activities including onboarding, attendance records, leave administration, and employee documentation.</li><li>Assist the Sales, Finance, and Technical departments with administrative tasks.</li><li>Follow up on internal requests and ensure timely completion.</li><li>Coordinate courier services and document deliveries.</li><li>Maintain confidentiality of company information.</li><li>Support management with reports, presentations, and special projects.</li><li>Ensure office facilities remain organized and fully operational.</li><li>Contribute to continuous improvement of administrative processes.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities Answer and direct phone calls professionally. Receive visitors and provide appropriate assistance. Manage incoming and outgoing emails, letters, and documents. Schedule appointments and meetings. Prepare and organize files, records, and office documents. Maintain and update office databases and filing systems. Coordinate with different departments regarding administrative requests. Prepare meeting rooms and assist with meeting arrangements. Monitor office supplies and report replenishment needs. Perform general clerical duties such as photocopying, scanning, and printing documents. Support management with administrative tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree.</li><li>Previous experience in a secretarial or administrative role is preferred.</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Good communication and interpersonal skills.</li><li>Good command of Arabic and basic English.</li><li>Strong organizational skills and attention to detail.</li></ul><p>Skills</p><ul><li>Communication Skills</li><li>Time Management</li><li>Organization</li><li>Multitasking</li><li>Professional Appearance and Conduct</li><li>Accuracy and Attention to Detail</li></ul><p>Required Skills:</p><ul><li>BASIC Support</li><li>Organization</li><li>Outlook</li><li>Arabic</li><li>Organizational Skills</li><li>Word</li><li>Attention To Detail</li><li>Filing</li><li>Interpersonal Skills</li><li>Communication Skills</li><li>Databases</li><li>Excel</li><li>Records</li><li>Time Management</li><li>English</li><li>Microsoft Office</li><li>Communication</li><li>Management</li></ul><p></p></section>

<ul><li><p>Collect, analyze, summarize, and evaluate supplier information.&nbsp;</p></li><li><p>Prepare auxiliary materials procurement plans and execute purchasing activities.</p></li><li><p>Assist the Procurement Manager in daily import and export operations, including purchase order creation, confirmation, shipment arrangement, and delivery date tracking.</p></li><li><p>Prepare goods receipt documentation, coordinate with the warehouse to ensure timely and quality inventory intake, and support the finance department in month-end closing.</p></li><li><p>Accurately enter procurement-related data into the ERP system in a timely manner.</p></li><li><p>Actively explore supply markets to achieve competitive pricing through comparison.</p></li><li><p>Verify the quality and quantity of purchased materials, and regularly prepare analytical reports on auxiliary materials procurement.</p></li><li><p>Assist relevant departments in resolving issues arising during usage, and handle returns, claims, and related matters.</p></li><li><p>Support the maintenance department in procuring spare parts and urgent repair items.</p></li><li><p>Complete other tasks assigned by superiors.</p></li><li><p>Report daily work to the Plant Manager and specialized matters to the Procurement Manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>College degree or higher;</p></li><li><p>Minimum 1 year of procurement experience in the construction industry;</p></li><li><p>Proficient in Microsoft Office; driving experience preferred;</p></li><li><p>Outgoing personality with strong negotiation, pricing, and communication skills;</p></li><li><p>Experience in supplier selection, evaluation, and performance assessment;</p></li><li><p>High professional ethics and integrity in procurement;</p></li><li><p>Exceptional candidates may be considered with relaxed requirements.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of our team you will report to our Manager in IT Operations.</p> <p> </p> <p> <b> <u>Responsibilities:</u> </b> </p> <ul> <li> <p>Mount and install switches in the IDF and patching the stations.</p> </li> <li> <p>Perform hardware and software upgrades to peripheral equipment</p> </li> <li> <p>Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients</p> </li> <li> <p>Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</p> </li> <li> <p>Perform site maintenance and safety checks of assigned equipment</p> </li> <li> <p>Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</p> </li> <li> <p>Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.</p> </li> <li> <p>Make necessary independent decisions to correct errors or discrepancies in trouble tickets.</p> </li> <li> <p>Complete all assigned, mandatory training within the timeframe provided</p> </li> <li> <p>Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports</p> </li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li> <p>1+ year of experience working in a call center</p> </li> <li> <p>CCNA, MCSA, SCCM, BigFix Certifications</p> </li> <li> <p>Fluency in English</p> </li> <li> <p>A bachelor's degree in Information Technology, Computer Science, or a related field is a must</p> </li> </ul> <ul> <li> <p>Complete all assigned, mandatory training within the timeframe provided</p> </li> <li> <p>Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports</p> </li> </ul>",</div></section>

<ul><li><p>Provide administrative support</p></li><li><p>Manage schedules and appointments</p></li><li><p>Handle correspondence and communications</p></li><li><p>Maintain records and files</p></li><li><p>Perform other administrative tasks</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>1-3 years of secretarial experience</p></li><li><p>Proficient in MS Office</p></li><li><p>Excellent communication skills</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Fluency in English</p></li></ul><p></p>

Hospitality Experience is a Must<br>About Kwentra We are the fastest-growing, all-in-one cloud-based PMS across the MENA region, building the hospitality ecosystem for tomorrow. Kwentra was founded in 2013 by hoteliers who found themselves choosing between powerful yet outdated legacy systems and cloud-based solutions that could not cover the full spectrum of hotel operations. Built for the real operational dynamics of hotels, our PMS combines robust functionality with intuitive design to support everything from core daily operations to revenue management and guest experience. Our Vision is: To combine the strength of legacy hotel systems with the efficiency of modern cloud-based technology and deliver a comprehensive solution favored by hoteliers across the globe. Our Mission is: To make advanced property management technology accessible to hoteliers everywhere and lead the digital transformation of the hospitality industry in the MENA region.<br>About The Service Delivery Sector – SDSTo achieve Kwentra's vision, SDS works around the clock with its 6 organizational units to ensure each customer experience from the first day at Kwentra is pleasurable and unforgettable. Our business is focused on controlled change management; we work within a flexible yet governed environment with a mindset oriented to a unique customer experience. Our Vision: To achieve market leadership and ultimate customer success by unifying our operations into seamless, standardized processes within a thriving, sustainable workplace. Our Mission: To bridge the gap between complex software and human operations through transparent, highly accurate service delivery. By taking ownership of our continuously enhanced processes, we eliminate friction to ensure both our clients and our teams thrive.<br>About The Programmes Architecture Department – PADThe Programmes Architecture Department (PAD) functions as the strategic engineering core of the Service Delivery Sector. Operating as the Subject Matter Experts (SMEs), this department is responsible for designing, standardizing, and evaluating the complex systemic architectures that power Kwentra’s deployments. From deep pre-sales technical scoping to high-level onboarding services and R&D evaluation, PAD ensures that all product implementations and ongoing support especially complex distribution and multi-property ecosystems are flawlessly mapped, highly scalable, and completely standardized, eliminating the need for custom rework and protecting the integrity of our core software.<br>About Your Role Contribution As a Senior E-Commerce & Distribution Specialist within the Programmes Architecture team, your mission is to ensure our clients' digital storefronts are flawlessly architected, connected, and optimized. You have transitioned from the front lines of hotel digital operations to the technical side of hospitality tech, giving you a unique, highly empathetic advantage. You understand the intense pressure of "sell-out" dates, the complexity of multi-property mapping, and the critical importance of an absolutely seamless PMS-to-OTA sync. Acting as the ultimate technical detective and distribution architect, you contribute directly to the SDS goals by proactively eliminating connectivity friction, maximizing hotel revenue through airtight channel management, and ensuring Kwentra's distribution capabilities translate into a highly successful customer experience without requiring custom R&D rework. Your role is designed as SME working across all the SDS units, you will be assigned on multiple pre-sales activities, ongoing implementation projects, technical support, account management, and ongoing collaboration with the Business Excellence Unit (BEU) and Customer Experience Office (CXO).<br>Core Workflows & Responsibilities OTA Lifecycle Management: Lead the end-to-end setup of OTAs (Booking.com, Expedia, Airbnb, etc.), from initial commercial contracting and legal onboarding to live, flawless inventory distribution. Channel Manager Strategy: Act as the internal expert and architect for Channel Manager configurations (Site Minder, STAAH, Rate Gain, etc.), ensuring the "Kwentra-to-Channel Manager-to-OTA" pipeline is airtight and globally standardized. Property Group Onboarding: Manage the complex migration and mapping for large hotel groups or hospitality management companies, ensuring room types, rate plans, and critical restrictions (CTA/CTD) are mirrored accurately and scalably across all platforms. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Product Utilization & ROI Optimization: Proactively audit clients' distribution ecosystems to identify underutilized Kwentra features (such as Direct Booking Engine integrations or advanced yield capabilities). Advise and guide hoteliers on how to fully activate and leverage their existing products to capture higher-margin bookings and maximize their overall revenue. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Distribution Health Audits: Conduct proactive, structured audits of client rate parity and inventory synchronization post-deployment. Transform complex distribution data into actionable insights, helping clients reduce third-party commission leakage and drive more profitable direct sales. Architectural Blueprinting & Standardization: Design, document, and maintain standardized mapping templates and configuration SOPs. Ensure these architectural blueprints are flawlessly handed over to the Customer Support (CS) teams, empowering them to resolve Tier 1 connectivity issues without escalating to higher levels. Technical Troubleshooting & Friction Elimination: Solve high-stakes connectivity issues, parity discrepancies, and mapping errors that impact hotel occupancy. Work diplomatically with internal teams to trace issues and implement sustainable systemic workarounds.<br><br>What You Bring to Kwentra Mapping Logic Expertise: A deep, systemic understanding of how "Base Rates" and "Derived Rates" flow from the PMS to the extranets, combined with the technical acumen to design scalable configurations. Market Manager Relations: Established relationships with OTA Market Managers and the diplomatic skills required to expedite support, negotiate issues, and facilitate participation in "Preferred" programs. Operational Empathy: You fundamentally understand the hotelier’s perspective and can proactively anticipate the needs of a Front Office or Reservations team when configuring and troubleshooting distribution. Analytical Rigor: A meticulous ability to audit a property’s digital presence, identify invisible "leakage" where inventory isn't reaching the market, and design immediate, standardized solutions. Problem-Solving Mastery: A "technical detective" mindset possessing the resilience and systemic knowledge to trace exactly why a rate didn't update or why a reservation failed to push to the PMS under high-pressure scenarios. Uncompromising Precision: Absolute attention to detail and precision in rate loading and mapping, understanding that a 1% error in this role can lead to significant financial loss and negatively impact the customer experience. Process Discipline & Agile Autonomy: A strict commitment to structured workflows, documentation, and quality checklists. Capable of working autonomously while staying aligned with tight timelines. Global Communication Expertise: Persuasive communication skills to manage international stakeholders across time zones, efficiently using asynchronous tools in a hybrid work environment.<br><br>Qualifications & Expertise Degree: Bachelor’s degree in Business Administration, Hospitality Management, E-Commerce, or a related field. A technical/hospitality hybrid background is highly preferred. Certifications: PRINCE2, ITIL 4, Jira, or Hospitality Operations. Experience: Minimum 5+ years of proven experience specifically as an E-commerce Manager, Cluster Distribution Manager, or Digital Strategy Manager within a hotel or a hospitality management company. Domain Knowledge: Expert-level knowledge of at least two major Channel Managers (e.g., Site Minder) and deep, structural familiarity with PMS logic, yield rules, and dynamic pricing models. Bilingual: Fluent English and Arabic (written and spoken); capable of drafting formal technical correspondences, explaining complex distribution logic to non-technical users, and leading high-stakes negotiations in both languages. Systems Proficiency: Experience using extranets, CRMs, ERPs, and helpdesk tools (e.g., Jira) for technical account tracking, issue logging, and cross-team ticketing.<br>What We Offer Competitive Compensation: A highly competitive, fixed monthly net salary fully commensurate with elite technical and operational experience. Performance Variable: Substantial additional post-assessment variable pay tied directly to highly successful metrics and success rates. Health & Security: Comprehensive Social and Medical Insurance coverage. Hybrid Workflow Flexibility: A highly progressive, sustainable working environment meticulously designed to balance highly focused remote work, highly collaborative in-office days at our customized Giza headquarters, and dynamic, immersive on-site travel experiences. Tools for Unrestricted Success: Company-provided, top-tier business hardware and generous communication allowances to definitively ensure absolutely seamless connectivity from any global location.<br>Join us in shaping the future of hospitality technology globally, right from Egypt. Apply today to become a core pillar of Kwentra’s Programmes Architecture team!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li><p><strong>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</strong></p><br></li><li><p><strong>Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</strong></p><br></li><li><p><strong>Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</strong></p><br></li><li><p><strong>Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</strong></p><br></li><li><p><strong>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</strong></p><br></li><li><p><strong>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</strong></p><br></li><li><p><strong>Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>You have at least 3-5 years of experience in supermarket or restaurant&nbsp;&nbsp;</strong></p><br></li><li><p><strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong></p><br></li><li><p><strong>Good communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br></li></ul><br><br> </div>

Duties and responsibilities<br>Identifies customer needs and fulfils it with proper bank’s products or services. Handles customers’ requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction. Promotes and sells the bank’s products and services to achieve the yearly set targets. Ensures that brochures are up to date and in place. Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures. Uses cross-selling techniques with Suez Canal Bank existing customers. Adheres to Branch Operating Model Ensures that customers’ profiles are updated through implementing the KYC principle (Know Your Customers) Migrates customers to various channels (ATM, online Banking, ,,,Carries out any task requested by the Relationship Manager and the Branch Manager Makes calls upon request to Suez Canal Bank existing clients.<br>Job specification<br>Education Bachelor’s degree in finance or business administration <br>Experience0 – 3 years of experience in customer service or any related field of work

About the Role We’re Hiring: Quality Head Location: Egypt | Experience: 10+ years We’re looking for an experienced Quality Manager to lead quality standards and compliance in our Egypt operations.<br>Responsibilities Define and maintain production, quality, and customer‑service standards Lead audits and compliance programs, providing actionable insights Mentor and develop a high‑performing QA team Oversee product development to ensure strict adherence to standards Drive Corrective Action Programs to strengthen processes<br>Qualifications Graduate/master’s degree10+ years of relevant manufacturing experience<br>Required Skills Strong organizational skills and attention to detail Proven leadership in audits, compliance, and team development<br>Preferred Skills Prior experience with top branded Cosmetics, Beauty Care, or Personal Care product manufacturing companies<br>???? If you’re passionate about raising the bar for quality and want to make a real impact, we’d love to hear from you<br>???? Apply now or tag someone who’d be perfect for this role! #Hiring #Quality Manager #Manufacturing #Career Growth #Leadership #Egypt Jobs #Quality Excellence #Qualityhead #Apply Now

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Company description As one of the fastest-growing global media agency networks, Spark Foundry is not beholden to legacy. We embrace nimbleness, agility and open-mindedness as part of our Startup Spirit. But as part of Publicis Media, we tap into a Powerhouse Soul, gaining access to first-mover opportunities alongside market-shaping clout, plus leading-edge AI and technology. Together, our Startup Spirit and Powerhouse Soul allow us to innovate and iterate faster than any other agency, bringing clients a distinct competitive advantage. Our innovative experiences have been recognized by Cannes Lions, Effies, Shortys and Webbys, all delivered by best-in-class talent across more than 70 global offices. Overview We are growing our team at Spark Foundry and are looking for an experienced Media Manager to lead the development and execution of integrated media strategies across a diverse portfolio of clients. Key Responsibilities Develop insight-led media strategies and plans aligned with client objectives and agency KPIs. Translate data, audience insights and market research into effective media recommendations. Manage day-to-day client relationships, communications and expectations. Oversee multiple projects, ensuring priorities, timelines and deliverables are effectively managed. Collaborate with cross-functional teams, media partners and external vendors. Monitor campaign performance, measure ROI and identify opportunities for optimisation. Ensure the quality and accuracy of all media plans and deliverables. Mentor junior team members and oversee their day-to-day work. Stay current on industry trends, emerging platforms and best practices. Qualifications Bachelor’s degree in Marketing, Advertising or a related field. 5–7 years of experience in media planning or a related role. Strong knowledge of both traditional and digital media planning. Experience using planning and research tools such as Z/X Plan, Statex, GWI, Euromonitor, WARC and Similarweb. Good working knowledge of DV360, Google Ads, Meta Business Manager, Snapchat Ads Manager, X Ads and TikTok Ads Manager. Strong analytical skills with the ability to interpret data and evaluate media effectiveness and ROI. Proven experience managing multiple clients, projects and stakeholders. Strong communication, presentation and negotiation skills. Experience mentoring and developing junior team members. Proficiency in Microsoft Office 365. Relevant certifications across major digital platforms are preferred. Additional information R-4455 P-5041</p> </div>

<ul><li><p>Job Summary:</p></li><li><p>We are looking for an experienced B2B Sales Manager to join our team and drive business growth by acquiring new corporate clients, managing key accounts, and building long-term business relationships.</p></li><li><p>The ideal candidate must have strong experience in the Saudi market, with a good understanding of Saudi business culture, client behavior, decision-making processes, and B2B sales cycles. The candidate must also have experience in selling technology solutions, such as SaaS, digital platforms, SMS services, WhatsApp Business solutions, or other technical products and services.</p></li><li><p>Key Responsibilities:</p></li><li><p>Develop and execute B2B sales strategies to achieve company targets.</p></li><li><p>Identify and acquire new business clients, especially in the Saudi market.</p></li><li><p>Build and maintain strong relationships with corporate clients and decision-makers.</p></li><li><p>Manage the full sales cycle from lead generation to closing deals.</p></li><li><p>Prepare proposals, quotations, and presentations for clients.</p></li><li><p>Present and explain technology solutions clearly to clients based on their business needs.</p></li><li><p>Follow up with potential and existing clients to ensure customer satisfaction and retention.</p></li><li><p>Coordinate with internal technical and operations teams to ensure smooth service delivery.</p></li><li><p>Analyze market trends, competitors, and client needs to support business growth.</p></li><li><p>Provide regular sales reports, pipeline updates, and forecasts to management.</p></li><li><p>Represent the company professionally in meetings, calls, and client communications.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a B2B Sales Manager, Account Manager, or Business Development Manager.</p></li></ul><ul><li><p>Mandatory experience in the Saudi market.</p></li><li><p>Proven experience in selling technology solutions or digital services.</p></li><li><p>Strong knowledge of B2B sales processes and corporate client management.</p></li><li><p>Ability to generate leads, negotiate, and close deals.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Good understanding of CRM systems and sales reporting.</p></li><li><p>Ability to work independently and achieve sales targets.</p></li><li><p>Experience in SMS, WhatsApp Business, SaaS, software solutions, or digital platforms is highly preferred.</p></li><li><p>Very good command of English; Arabic is required.</p></li><li><p>Preferred Qualifications:</p></li><li><p>Previous experience selling technology solutions to companies in Saudi Arabia.</p></li><li><p>Existing network or relationships with Saudi businesses is a strong advantage.</p></li><li><p>Experience working with remote teams or GCC-based companies.</p></li><li><p>Key Skills:</p></li><li><p>B2B Sales</p></li><li><p>Saudi Market Experience</p></li><li><p>Technology Solutions Sales</p></li><li><p>SaaS Sales</p></li><li><p>Lead Generation</p></li><li><p>Account Management</p></li><li><p>Negotiation</p></li><li><p>Client Relationship Management</p></li><li><p>Sales Planning</p></li><li><p>CRM Usage</p></li><li><p>Reporting and Forecasting</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality. Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs. The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our Food &amp; Beverage offer a key differentiating factor for the Kempinski brand.<br><br><ul><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>Provide a professional and courteous service at all times and ensure that all employees follow the example.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food &amp; beverage products and services.</li><li>Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.</li><li>Prepare the monthly income statement for each outlet and the department as a whole, hold the monthly performance meeting with the Outlet Management.</li><li>Attend and actively contribute to all relevant staff meetings and hotel trainings.</li><li>Conduct daily or weekly Food &amp; Beverage meetings.</li><li>Take the necessary disciplinary actions, when needed, in accordance with local legislations.</li><li>Ensure all departmental operations manuals are prepared and updated annually.</li><li>Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.</li><li>Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.</li><li>Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).</li><li>Handle guest complaints in prompt and courteous manner.&nbsp;</li><li>Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).</li><li>Prepare a yearly marketing plan fot the department in cooperation with the Sales &amp; Marketing Department including a competitor analysis and a revision of global trends.</li><li>Conduct the competitor analysis through on-site inspections to assess the local food &amp; beverage offering including both hotel outlets and stand-alone restaurants.</li><li>Analyse the global trends by reviewing print and web based media and attend local/regional trade shows and gastranomic events.&nbsp;</li><li>Maintain an active relationship with the hotel’s PR Manager in regards to hotel’s Food &amp; Beverage outlets and events.</li><li>Ensure that all Outlet Managers are fully aware of market needs and trends and that their product and service meet the demands.</li><li>Coordinate with the Chef to ensure that employees are educated and aware of seasonal&nbsp; and new products on the market.</li><li>Develop departmental trainers, assign training responsibilities and meet with the trainers on a monthly basis.</li><li>Ensure that each Outlet Manager plans and implements effective outlet specific training programs.</li><li>Assume Executive duties as assigned by the General Manager in accordance with the hotel’s duty manager roster.</li><li>Respond to any changes within the Food &amp; Beverage department as dictated by the hotel management.</li><li>Act as the main point of contact to the Corporate Food &amp; Beverage Team.</li><li>Implement corporate policies, procedures, guidelines, traditions and initiatives.</li><li>Ensure that all outlet concepts are followed and that alterations or reviews of concepts are brought to the attention of the Corporate Food &amp; Beverage Team.&nbsp;</li><li>Attend all corporate conference calls and the relevant regional and global Food &amp; Beverage events.</li><li>Provide support for the Corporate Food &amp; Beverage Team as requested in accordance with the hotel-corporate agreement.&nbsp;</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br> </div>

<p><strong>Overview:</strong> Are you a highly organized and proactive professional with a passion for supporting dynamic teams? We are seeking an <strong>Experienced Secretary</strong> to join our vibrant Marketing/PR/Advertising team in <strong>Alexandria, Egypt</strong>. This is an unparalleled opportunity to be the backbone of our operations, ensuring smooth administrative flow and contributing directly to our success. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you!</p><p><strong>Responsibilities:</strong> As our Secretary, you will be instrumental in the daily functions of our marketing and PR endeavors. Your key responsibilities will include:</p><ul><li><strong>Mastering Office Management:</strong> Overseeing the efficient operation of our office environment, ensuring everything runs seamlessly.</li><li><strong>Administrative Excellence:</strong> Providing comprehensive administrative support, including scheduling meetings, managing correspondence, and organizing documents.</li><li><strong>Communication Hub:</strong> Acting as a primary point of contact, handling inquiries, and coordinating communications with clients and internal teams.</li><li><strong>Record Keeping and Reporting:</strong> Maintaining meticulous records, preparing reports, and managing databases with precision.</li><li><strong>Supporting Creative Campaigns:</strong> Assisting the marketing and PR teams with various tasks, contributing to the successful execution of campaigns.</li><li><strong>Resource Management:</strong> Managing office supplies, equipment, and vendor relationships to ensure optimal functionality.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role requires a strong command of essential tools and soft skills. You will leverage your expertise in:</p><ul><li><strong>Microsoft Office Suite:</strong> Advanced proficiency in Word, Excel, PowerPoint, and Outlook is crucial.</li><li><strong>Office Management:</strong> Proven experience in managing office operations and administrative processes.</li><li><strong>Exceptional Communication:</strong> Superior verbal and written communication skills to interact effectively with diverse stakeholders.</li><li><strong>Organizational Prowess:</strong> Impeccable organizational and multitasking abilities to manage multiple priorities.</li><li><strong>Time Management:</strong> Strong capability to prioritize tasks and meet deadlines in a dynamic setting.</li></ul><p><strong>Growth Opportunities:</strong> We believe in nurturing talent and providing pathways for career advancement. As an integral part of our team, you will have opportunities to:</p><ul><li><strong>Expand Your Expertise:</strong> Deepen your knowledge in the Marketing/PR/Advertising sector.</li><li><strong>Take on New Challenges:</strong> Grow into more complex administrative and project coordination roles.</li><li><strong>Professional Development:</strong> Access to training and development resources to enhance your skill set.</li></ul><p><strong>Team &amp; Culture:</strong> Join a collaborative, innovative, and supportive team that values creativity and efficiency. We foster a culture where every team member's contribution is recognized and celebrated. You'll be working in an <strong>on-site</strong> capacity, fostering strong team bonds and immediate collaboration in our <strong>Alexandria, Egypt</strong> office.</p><p><strong>Impact:</strong> Your role as Secretary is vital to our operational success. You will directly contribute to the efficiency of our marketing and PR campaigns, helping us achieve our strategic objectives and maintain our reputation for excellence. Your dedication will ensure our team can focus on delivering outstanding results for our clients.</p>

Company Description<br><br>i Qor is a global CXBPO™ company that delivers intelligent customer experience solutions for leading brands worldwide. With 45,000 employees across 11 countries, i Qor blends three decades of operational expertise with AI-driven innovation to support the entire customer lifecycle. Through its CXBPO, Growth as a Service, and infinity AiQ pillars, the company provides scalable solutions that drive customer acquisition, engagement, and retention. i Qor is powered by data intelligence and a people-first culture, turning customer interactions into measurable growth. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX delivery, i Qor offers team members opportunities to grow with a global leader.<br><br><br>Role Description<br><br>This is a full-time, on-site Team Supervisor role based in New Cairo. The Team Supervisor will oversee a team of frontline customer service professionals, ensuring daily performance targets, quality standards, and service-level agreements are consistently met. Responsibilities include monitoring and analyzing team metrics, providing regular coaching and feedback, handling escalations, and supporting complex customer interactions when needed. The role involves scheduling, workflow management, and coordination with other departments to resolve issues and improve processes. The Team Supervisor will also contribute to training initiatives, support change management, and foster a positive, inclusive team culture aligned with i Qor’s values.<br><br>Qualifications<br> <br>Team leadership and people management skills, including coaching, performance monitoring, and conflict resolution. Customer service and contact center operations experience, with a strong focus on quality, productivity, and service-level adherence. Analytical and reporting capabilities, including interpreting KPIs, using dashboards, and making data-driven decisions. Excellent communication skills in English (verbal and written), with the ability to handle escalations and communicate with stakeholders at different levels. Strong organizational and time management skills, including prioritization, multitasking, and attention to detail in a fast-paced environment. Proficiency with common office and contact center tools (e.g., CRM systems, ticketing platforms, call center technologies, MS Office or Google Workspace). Previous experience as a team leader, supervisor, or similar role in a BPO/contact center or customer experience environment is preferred. Ability to work on-site in New Cairo, with a flexible schedule based on business needs. High school diploma or equivalent required; a bachelor’s degree in business, management, or a related field is a plus. Commitment to a people-first, inclusive workplace and enthusiasm for continuous learning and process improvement. Fluency in German is a MUST! B2/C1

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Develop and execute iSchool's performance marketing strategy to support business growth.<br> Plan, launch, and optimize paid campaigns across Google, Meta, TikTok, LinkedIn, YouTube, and other digital channels.<br> Manage the digital marketing budget and ensure campaigns achieve strong ROI and ROAS.<br> Monitor campaign performance and make data-driven improvements to maximize results.<br> Analyze campaign data and prepare regular performance reports.<br> Run A/B tests on ads, audiences, and landing pages to improve conversion rates.<br> Work closely with the Creative, Sales, Product, and Business teams to improve lead generation and customer acquisition.<br> Manage tracking and reporting using tools such as Google Analytics 4 (GA4) and Google Tag Manager (GTM).<br> Set marketing KPIs, monitor performance, and share insights with senior management.<br> Lead and support the Performance Marketing team, providing guidance, feedback, and coaching.<br> Plan and execute marketing campaigns for both B2C and B2B audiences.<br> Stay up to date with digital marketing trends and new advertising platforms.<br> Bachelor's degree in Marketing, Business Administration, or a related field.<br> 7+ years of experience in Performance Marketing or Digital Marketing.<br> At least 3 years of experience leading a marketing team.<br> Experience managing campaigns across Google Ads, Meta Ads, TikTok Ads, and LinkedIn Ads.<br> Strong understanding of Google Analytics (GA4), Google Tag Manager (GTM), and marketing analytics.<br> Experience in both B2C and B2B marketing.<br> Strong analytical and problem-solving skills.<br> Experience managing marketing budgets and optimizing campaign performance.<br> Excellent communication and leadership skills.<br> Experience in EdTech, SaaS, or a fast-growing company is a plus.<br></span> </div>

<p>We are looking for a highly organised and proactive HR Administrator to support the day-to-day operations of the HR department across both HR administration and recruitment activities. The successful candidate will play a key role in ensuring smooth HR processes, maintaining employee records, supporting onboarding and compliance, coordinating interviews, and assisting with employee documentation.</p><p>This role is ideal for someone who is detail-oriented, able to handle confidential information professionally, and comfortable working in a fast-paced environment.<br><strong>About the Role:</strong></p><ul><li><p>Prepare employment contracts, letters, HR documents, and starter packs.</p></li><li><p>Support onboarding and offboarding processes.</p></li><li><p>Assist with right-to-work checks and compliance documentation.</p></li><li><p>Coordinate references and background checks where required.</p></li><li><p>Ensure all employee files are organised and compliant.</p></li><li><p>Support absence tracking, probation reviews, and HR trackers.</p></li><li><p>Assist with processing HR forms and maintaining personnel documentation.</p></li><li><p>Support the management of HR tickets and employee queries.</p></li><li><p>Schedule meetings, inductions, and HR-related training sessions.</p></li><li><p>Liaise with managers and employees regarding HR administrative matters.</p></li><li><p>Maintain confidentiality when handling sensitive employee information.</p></li><li><p>Support internal HR audits and compliance checks.</p></li></ul><ul><li><p>Assist with posting vacancies on recruitment platforms.</p></li><li><p>Screen CVs and shortlist suitable candidates.</p></li><li><p>Coordinate interviews between candidates and hiring managers.</p></li><li><p>Prepare interview schedules and calendar invitations.</p></li><li><p>Communicate with candidates throughout the recruitment process.</p></li><li><p>Maintain recruitment trackers and hiring documentation.</p></li><li><p>Ensure recruitment records are updated accurately.</p></li></ul><ul><li><p>Assist the HR team with ongoing projects and process improvements.</p></li><li><p>Support the implementation of HR policies and procedures.</p></li><li><p>Help maintain a positive employee experience.</p></li><li><p>Carry out any other reasonable administrative duties as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Skills and Competencies:</strong></p><ul><li><p> Excellent organizational and time management skills.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Ability to manage confidential information professionally.</p></li><li><p>Strong administrative and coordination abilities.</p></li><li><p>Comfortable working in a fast-paced environment.</p></li><li><p>Ability to prioritise workload and meet deadlines.</p></li><li><p>Strong interpersonal skills and a professional approach.</p></li></ul><p>&nbsp;</p><p><strong>Experience and qualifications:</strong></p><ul><li><p>Previous experience in HR, recruitment, or administrative role preferred.</p></li><li><p>Experience using HR systems is advantageous.</p></li><li><p>Understanding of basic HR processes and employment documentation.</p></li></ul><p></p>

<ul><li><p>Entering data from source documents within time limits</p></li><li><p>Compiling, verifying accuracy and sorting information to prepare source data for computer entry</p></li><li><p>Reviewing data for deficiencies or errors, correcting any incompatibilities and checking the output</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Presentable.</p></li><li><p>Bachelor Degree</p></li><li><p>Communication Skills</p></li><li><p>Good command of English language.</p></li><li><p>Familiarity with administrative duties</p></li><li><p>Experience with MS Office and data programs</p></li><li><p>Proven data entry work experience, as a Data entry operator or Office clerk</p></li><li><p>Fast typing skills</p></li><li><p>1-2 year experience</p></li><li><p>Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)</p></li></ul><p></p>

About the Role : The Performance Specialist supports strategic planning and performance management efforts by analyzing operational data, tracking key metrics, and identifying opportunities for improvement. The role contributes to informed decision-making through accurate reporting, benchmarking, and process improvement initiatives, while providing administrative and coordination support to the wider team.<br>What You'll Do• Support strategic planning by setting goals and tracking performance.• Analyze data to measure performance and identify opportunities for improvement.• Prepare reports and presentations on key performance metrics.• Drive process improvements to boost efficiency.• Coordinate projects to ensure timely delivery.• Research industry best practices through benchmarking.• Provide administrative support across meetings, records, and communication.<br>What We're Looking For• Strong Excel skills, especially Pivot Tables and Power Query• Solid understanding of business operations, ideally within Fintech.• Familiarity with planning and forecasting concepts.• An analytical mindset with strong attention to detail.• A proactive, can-do attitude and strong communication skills.

<p>Are you ready to be the heart of our administrative operations? We're on the hunt for a dynamic and experienced <strong>Personnel Specialist</strong> to join our vibrant team in <strong>Giza, Egypt</strong>! This is an incredible opportunity for someone who thrives in a fast-paced, on-site environment and is passionate about creating a positive and efficient workplace.</p><p><strong>Overview:</strong> As a Personnel Specialist, you'll be instrumental in managing crucial HR and administrative functions, ensuring our team members are supported and our operations run seamlessly. You'll be a key player in maintaining a healthy and productive work environment.</p><ul><li><strong>Responsibilities:</strong><ul><li>Oversee and manage comprehensive <strong>personnel administration</strong>, including record keeping, onboarding, and offboarding processes.</li><li>Act as a primary point of contact for employee inquiries, providing exceptional <strong>customer service</strong> and support.</li><li>Collaborate with various departments to ensure adherence to <strong>HR policies</strong> and procedures.</li><li>Assist in <strong>recruitment</strong> efforts, from posting job descriptions to coordinating interviews.</li><li>Manage and update employee information with meticulous attention to detail using <strong>Microsoft Office</strong> Suite.</li><li>Support <strong>payroll administration</strong> activities, ensuring accuracy and timeliness.</li><li>Contribute to fostering a positive and inclusive workplace culture.</li></ul></li><li><strong>Skills &amp; Technologies:</strong> This role requires a solid foundation in <strong>Human Resources (HR)</strong> practices, exceptional proficiency in <strong>Microsoft Office</strong>, and proven expertise in <strong>Personnel Management</strong>. We value strong <strong>communication skills</strong>, a keen eye for detail, and a proactive approach to problem-solving.</li><li><strong>Growth Opportunities:</strong> Immerse yourself in a challenging yet rewarding role that offers significant professional development. You'll have the chance to deepen your expertise in HR and administrative functions, taking on new challenges and expanding your skill set within a supportive framework.</li><li><strong>Team &amp; Culture:</strong> Join a collaborative and dedicated team that values efficiency, mutual respect, and excellence. Our culture in Giza is one of support and continuous improvement, where every team member's contribution is recognized and celebrated.</li><li><strong>Impact:</strong> Your work as a Personnel Specialist will directly contribute to the well-being of our employees and the overall operational success of our organization. You'll play a vital role in ensuring a positive employee experience and maintaining our strong administrative foundation.</li></ul>