Admin Assistant Jobs

Company Description:Across Immigration Consultancy is a long-established global mobility advisory firm with over 20 years of experience serving leading businesses in Egypt. The company specializes in secure, compliant, and stable residency and citizenship solutions tailored to clients’ long-term goals. Across Immigration focuses on designing “Sovereignty Strategies” that turn capital into pathways for education, lifestyle, and global mobility. With deep government relations and policy expertise, the firm emphasizes tangible outcomes such as optimizing international education costs and protecting wealth from currency volatility. The team is dedicated to architecting clients’ global futures rather than simply processing applications.<br>Job Description: Provide Front desk reception duties for the office, which includes handling all phone calls and manage internal & external customers timely and professionally. Receive and greet all visitors in a professional and warm manner Answer and direct phone calls, emails, and Whats App inquiries. Schedule consultations, meetings, and appointments. Maintain the reception area and meeting rooms. Register visitors and notify employees of arrivals. Receive and distribute mail and courier deliveries. Provide basic information about company services. Support basic administrative tasks such as printing, scanning, and filing.<br>Requirements: Min 3-4 years’ relevant experience. Bachelor's degree in Business Administration Professional appearance and customer-focused attitude. Strong interpersonal and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to multitask and manage a busy front desk. Strong organizational and time-management skills. Experience using CRM systems is an advantage. Ability to maintain confidentiality and professionalism. Location New Cairo

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p> <h4>What you will do</h4> <ul> <li>Greet and welcome mothers/guardians with their children on arrival at Smaland.</li> <li>Explain the Smaland admission policy in a friendly and professional manner.</li> <li>Entertain children with agreed activities based on the Commercial Calendar.</li> <li>Ensure the child's safety is the main priority while they are in Smaland.</li> <li>Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.</li> <li>Handle routine customer complaints promptly and courteously.</li> <li>Provide a safe environment for children within the area.</li> <li>Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</li> </ul> <p><strong>Operational</strong></p> <ul> <li>Ensure all system and emergency procedures are adhered to as per policy/procedure.</li> <li>Brief the Duty Manager on complaints that require management assistance.</li> <li>Ensure all emergency procedures are adhered to.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Child care expertise.</li> <li>Analytical skills.</li> <li>Effective communication.</li> <li>Problem solving.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>High school diploma.</li> <li>Local qualification in Child Care as per relevant country standards.</li> <li>First Aid qualification.</li> <li>Minimum of 2 years of experience in a similar role.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal &amp; external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance &amp; Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint &amp; CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance &amp; Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation &amp; Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching &amp; Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement &amp; Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal &amp; external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance &amp; Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint &amp; CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance &amp; Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation &amp; Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching &amp; Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement &amp; Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness.&nbsp; They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.<br><br><ul><li>Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.</li><li>Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurnished as required..&nbsp; If assigned on Floors, check rooms particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.</li><li>Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues.&nbsp; It may be the confirmation of room status to the repair work to be done.</li><li>When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training.</li><li>Conduct monthly training sessions with existing employees in order to meet the identified training needs.</li><li>Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.</li><li>Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.</li><li>Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests.&nbsp;</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul> </div>

<p><h4>Associate/Salaried GP</h4> <p>6-10 sessions available, Dublin, Republic of Ireland, 15-minute appointments, €140,000-150,000 FTE.</p> <p>An exciting new opportunity for you to work as a salaried GP in a successful, patient-centred GP surgery in Dublin is now available. The practice is well-organised and promotes a friendly, supportive environment amongst its team (over 7 GPs and 3 nurses). The practice has a reputation for excellent patient care and provides a working environment that allows for a healthy work-life balance for their GPs. Please read on for further info.</p> <h4>Key duties</h4> <ul> <li>6-10 sessions per week available</li> <li>Excellent practice building and facilities</li> <li>Socrates practice software</li> <li>15-minute patient appointments</li> <li>Allocated admin time within each session</li> <li>Very well organised practice</li> <li>Friendly and cohesive group of GPs</li> <li>Very low house visits</li> <li>Very stable, friendly and cohesive team</li> <li>Support to continue or develop clinical interests</li> </ul> <h4>Package and benefits</h4> <ul> <li>Permanent employed contract</li> <li>Salary circa €140,000-150,000 (based on full time) depending on skillset and experience</li> <li>Indemnity cover provision</li> <li>Employee pension scheme</li> <li>6 weeks annual leave (pro-rata)</li> </ul> <h4>Key skills, qualifications and client requirements</h4> <ul> <li>You must hold either two years of GP experience or the equivalent Family Medicine qualification</li> <li>Experience in primary care</li> <li>Good level of English (IELTS may be required)</li> <li>Applications from UK, EU and Non-EU doctors may be considered if you hold correct qualifications</li> <li>Support with IMC registration may be discussed if not already registered as a General Practitioner with IMC</li> <li>Ideally hold MICGP or MRCGP (UK) status</li> </ul> <h4>What happens next?</h4> <p>If you are interested in finding out more about this GP role then please click the 'Apply' button. On submission, an alert is sent to the specialist consultant handling this role to register your interest.</p> <p>All dialogue with us is in the strictest confidence, without any obligation, and we will not send your details to the practice without your prior consent.</p> <p>Alternatively, to find out more about this role or any other roles that may be relevant, please contact the primary care team directly.</p></p><p></p>

Company Description Evivva Holding is a dynamic, diversified company with a heritage dating back to 1935 and a strong presence across commercial, industrial, and social sectors. The organization has grown from modest import–export activities to a global enterprise through strategic investments and exclusive partnerships with leading international companies. Its robust portfolio delivers high-quality products and services to markets worldwide. Evivva Holding is recognized for its focus on innovation, sustainability, and corporate responsibility. The company is committed to driving positive change, supporting economic growth, and maintaining a culture of excellence and adaptability. Role Description The Assistant Private Banker will support relationship managers in delivering tailored financial solutions to high-net-worth clients. This full-time, on-site role is based in Cairo, Egypt, and involves assisting with client onboarding, documentation, and ongoing account maintenance. The role includes preparing financial proposals, investment summaries, and asset allocation reports under the supervision of senior bankers. The Assistant Private Banker will monitor client portfolios, track market developments, and help identify cross-selling opportunities across Evivva Holding’s services. Daily activities also include coordinating with internal teams for operational support, ensuring compliance with regulatory and internal policies, and responding promptly to client requests and inquiries. Qualifications Strong foundation in Finance and Private Banking, with the ability to understand and explain banking products and services. Skills in Financial Planning and Asset Allocation to support the development of customized wealth management strategies. Knowledge of Investments, including basic understanding of market instruments, risk/return profiles, and portfolio diversification. Bachelor’s degree in Finance, Economics, Business Administration, or a related field; relevant certifications (e.g., CFA level progress, CFP) are an advantage. Excellent analytical, numerical, and problem-solving abilities, with attention to detail and accuracy in documentation. Strong client service orientation, interpersonal communication skills, and professional demeanor when interacting with clients and stakeholders. Ability to work on-site in Cairo, manage multiple priorities, and collaborate effectively within a team in a fast-paced environment. Proficiency in MS Office (Excel, Power Point, Word); familiarity with banking or portfolio management systems is a plus. High ethical standards, discretion, and commitment to confidentiality and regulatory compliance.???? Please send your CV to : Amir@Evivvaholding.com

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils and equipment Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Make plans with department managers in order to deliver successful organisations within the hotel. Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel’s policies and procedure:  Finance, standards, employees and trainings, outlets and recreation/entertainment  Conduct promotional activities to increase sales and conduct meetings for banquet organisations  Ensure protection, maintenance and replacement of materials and utensils. Research opportunities for professional self-development. Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees. Implements and monitors employee-related decisions made during the management meetings. Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility. Responsible for supervisors and employees at all levels in the department. Maintain good relationship with service or product suppliers. Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: 4-year bachelor's degree Experience: At least 10 years’ experience in the industry. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS offıce applications. Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Architectural Design Manager in coordinating and reviewing architectural designs across all project stages, ensuring full alignment with approved standards, regulatory requirements, and overall project objectives while maintaining design quality and consistency.</p> <h4>What you will do</h4> <ul> <li>Support the preparation of scopes of work for design packages.</li> <li>Assist in the design tendering process.</li> <li>Support the monitoring of project KPIs and tracking design progress against the development plan.</li> <li>Assist in design development from concept through to construction stages under the Design Manager’s supervision.</li> <li>Support coordination and follow-up with design consultants.</li> <li>Assist in ensuring compliance with Egyptian codes and authority requirements.</li> <li>Coordinate with MEP, structural, and internal stakeholders to ensure proper design integration.</li> <li>Support the maintenance of design quality, functionality, and constructability.</li> <li>Follow up on design-related matters during construction and assist in coordination with contractors.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>6-7+ years of experience in architectural design review and coordination; experience in design management is a plus.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Architecture is preferred; PMP certification is a plus.</li> <li>Strong experience coordinating with international and local consultants, as well as key stakeholders, with hands-on architectural exposure.</li> <li>Experience in scope of work preparation and design management is an advantage.</li> <li>Strong capabilities in architectural design, coordination, and design review.</li> <li>Proficiency in SketchUp and Revit is required.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p>Identify main reasons of defaulting and recommend an appropriate corrective action to minimize losses and maximize recoveries.</p><br></li><li><p>Recommending all required (settlements/schedules/ raising legal actions &amp; write off) to SAU.</p><br></li><li><p>Calculation of specific provisions on monthly basis &amp; ensuring that all provisions transaction are properly took place.</p><br></li><li><p>Ensures that the appropriate credit risk ratings are assigned to the borrowers.</p><br></li><li><p>Ensures that the appropriate status of the client (legal – settlement – WOFF- Marginal) reported to CBE.</p><br></li><li><p>Following up all recoveries from NPLs and re calculate the needed provisions after the settlement in order to minimize exposure provisioning.</p><br></li><li><p>Ensure that all approvals are in line with CBE, MB policies &amp; procedures.</p><br></li><li><p>Ensure that all CPs, documentation, any collaterals are submitted.</p><br></li><li><p>Prepare the quarterly study which including the Geographical area for the NPL clients as per CBE instructions.</p><br></li><li><p>Prepare the quarterly HRCs for NPLs as per the MB WCPM.</p><br></li><li><p>Prepare the monthly recoveries report.</p><br></li><li><p>Prepare the monthly study to stand on the NPL ratio across the bank.</p><br></li><li><p>Ensure that all the watch list client not to exceed 9 months at the same stage as per CBE instructions.</p><br></li><li><p>Ensure that no accounts across the NPL portfolio not exceed 3 years from classification date as per CBE instructions without write off except in exceptional basis.</p><br></li><li><p>Study all provided scenarios of settlement such as (TS &amp; financial models) for NPLs.</p><br></li><li><p>Ensure data is current and available in order to maintain credit presentation standards.</p><br></li><li><p>Updating MB Egypt blacklist database of the non-performing clients on an ongoing basis &amp; communicate it to relevant stakeholders to ensure that no new exposure is taken against the co/its related parties in the future.</p><br></li><li><p>Assist the line manager in ensuring that controls are effectively maintained in line with the bank’s operational risk framework &amp; CBE circulars.</p><br></li><li><p>Ensure that all required reports from MIS team aligned with recovery needs.&nbsp;</p><br></li><li><p>Handle all Egypt SAU responsibilities in case line Manager isn’t on board.</p><br></li></ul><br><br> </div>

???? Agrow is Hiring: Farm Administrative Supervisor (Minya / Sohag) As part of our ongoing agricultural expansion, Agrow is looking for a capable and experienced Administrative Supervisor to take full ownership of daily farm operations, well systems, equipment maintenance, and field labor management. Key Responsibilities Operations Management: Provide full administrative oversight of daily farm activities and field rounds. Wells & Water Systems: Oversee well operation, maintenance, and water pumping in coordination with technicians. Equipment & Machinery: Supervise routine maintenance, log technical faults, and follow up on spare parts. Labor Supervision: Direct field labor, monitor daily attendance, and assign tasks effectively. Reporting & Coordination: Prepare status reports for management and coordinate daily operational needs. Requirements Experience: Minimum 2 years in administrative or operational supervision on farms or similar sites. Driving License: Valid driving license is mandatory. Technical Knowledge: Solid understanding of well operation and farm equipment maintenance. Location: Candidates from Minya or Sohag are strongly preferred. Leadership: Strong problem-solving, multitasking, and team management skills. Work System & Benefits Schedule: 25 consecutive workdays followed by 5 days off. Accommodation: Full on-site accommodation provided throughout the work cycle. Salary: Competitive package based on experience (discussed during interview).

Functional Aspect <br>Maintain and good control over cash & bank balances. Weekly cash flow reporting to Management. Review of BRS. Coordination with Bank for routine transactions and resolve all transactional issues within the timeline. Good coordination with Bank Relationship Manager to resolve all issues. Timely payments to Vendors, salary & Employees disbursements Ensuring timely Payments and filing of Direct & Indirect taxes. Co-ordination with Operation team and preparation of Customer Bills Collection accounting, preparation of ageing report and follow-up for collections Coordination & interaction with external auditors for smooth audit function including preparation of Audit Notes and schedules as per local requirements Coordination with internal auditor and closure of any local Audits etc. Meet Govt. & Other Officers related to Income Tax, Banking and any other statutory and local compliances. Preparation of monthly MIS and reports to head office within given deadline. Preparation of monthly reports and attend monthly calls with Management team<br>People Management/Team Work Must be able to maintain a cordial relationship with the other departments Ability to work as a part of the team required<br><br>Quality Management Possess good analytical skills Able to work very effectively on EXCEL/POWERPOINT and spreadsheets Possess strong functional base with respect to finance/accounts and related areas<br><br>Qualifications:Commerce Graduate/Post Graduate with at least 7-10 years of experience in above areas.<br>Mandatory Skill Sets:Able to work very effectively on EXCEL and spreadsheets<br>Soft skills required: Proactiveness and Responsiveness Able to communicate effectively Ability to complete the tasks assigned within timelines<br>Work Experience: 7-10 years relevant work experience

Job Duties/Responsibilities: Functional Aspect 1. Maintain and good control over cash & bank balances. Weekly cash flow reporting to Management. Review of BRS. Coordination with Bank for routine transactions and resolve all transactional issues within the timeline. Good coordination with Bank Relationship Manager to resolve all issues.2. Timely payments to Vendors, salary & Employees disbursements3. Ensuring timely Payments and filing of Direct & Indirect taxes.4. Co-ordination with Operation team and preparation of Customer Bills5. Collection accounting, preparation of ageing report and follow-up for collections6. Coordination & interaction with external auditors for smooth audit function including preparation of Audit Notes and schedules as per local requirements7. Coordination with internal auditor and closure of any local Audits etc.8. Meet Govt. & Other Officers related to Income Tax, Banking and any other statutory and local compliances.9. Preparation of monthly MIS and reports to head office within given deadline.10. Preparation of monthly reports and attend monthly calls with Management team<br>People Management/Teamwork Must be able to maintain a cordial relationship with the other departments Ability to work as a part of the team required<br>Quality Management Possess good analytical skills Able to work very effectively on EXCEL/POWERPOINT and spreadsheets Possess strong functional base with respect to finance/accounts and related areas<br>Qualifications · Commerce Graduate/Postgraduate with at least 7-10 years of experience in above areas.<br>Mandatory Skill Sets· Able to work very effectively on EXCEL and spreadsheets<br>Soft skills required· Proactiveness and Responsiveness· Able to communicate effectively· Ability to complete the tasks assigned within timelines<br>Work Experience: 7-10 years relevant work experience

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart, join us and become a Heartist®.</p> <h4>Job description</h4> <p>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</p> <p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</p> <p>Manage all business and functions of the F&B Department.</p> <p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p> <p>Control and analyse the below points:</p> <ul> <li>Sales and costs</li> <li>Display quality and service standards of F&B products</li> <li>Ensure proper use, protection and maintenance of departmental utensils and equipment</li> <li>Conduct activities to increase customer satisfaction and enhance service quality</li> <li>Consolidate business relationships between employees in the department</li> <li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up</li> <li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department</li> <li>Organise meetings to obtain data and achieve results</li> <li>Make plans with department managers in order to deliver successful organisations within the hotel</li> <li>Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure: <ul> <li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li> </ul> </li> <li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li> <li>Ensure protection, maintenance and replacement of materials and utensils</li> <li>Research opportunities for professional self-development</li> <li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees</li> <li>Implement and monitor employee-related decisions made during the management meetings</li> <li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility</li> <li>Responsible for supervisors and employees at all levels in the department</li> <li>Maintain good relationship with service or product suppliers</li> <li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork</li> <li>Take part in the Food Safety Team and attend MR meetings</li> <li>Predict and assess that all activities and purchased equipment and belongings do not create harm to the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings</li> <li>Provide for minimum consumption of currently used materials and equipment (paper, printed out etc.)</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility; carry on implementing decisions taken for saving energy; predict effects of environment and efficiency of energy on purchased equipment</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly</li> <li>Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li> <li>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the F&B facilities</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree</li> <li>Experience: At least 10 years’ experience in the industry</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees</li> <li>Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field</li> <li>Computer literacy: MS office applications</li> <li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li> </ul></p><p></p>

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Assistant Manager – Investigation and Utilization Management who will be responsible for managing and leading the investigation and utilization management function to ensure early identification of cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA) across all insurance policies.<br>Your Job<br>1. Leadership & Functional Oversight Manage, lead, and develop the Utilization Management team (Team Leaders and Senior Officers), ensuring workload prioritization, quality of analysis, and adherence to timelines. Set objectives, review performance, and provide coaching, technical guidance, and development plans for team members.2. Investigation & Utilization Management Lead investigations into suspected FWA, abnormal utilization, and irregular provider billing behaviors and track investigation outcomes, recoveries, and corrective actions to closure. Design and manage the investigation workflow – case intake, prioritization, evidence gathering, analytical validation, documentation, and closure. Build robust, well-documented investigation cases with clear analytical evidence, findings, and recommended actions suitable for internal review and regulatory reference. Determine escalation thresholds, validate findings, and formally refer high-risk cases to FWA Audit, Rule Engine, Approvals, Network, and QA teams as appropriate.2. Burning Cost, Loss Ratio & Utilization Governance Oversee monitoring of burning cost and loss ratio across policies, products, and provider networks. Interpret utilization trends and patterns to identify systemic cost drivers, emerging utilization risks, and high-impact members, providers, clinicians, specialties, or benefit areas. Translate analytical insights into utilization control recommendations, corrective actions, and preventive measures.3. Billing Abnormalities & FWA Oversight Oversee identification of abnormal billing and utilization behaviors, including (but not limited to) overutilization, upcoding, unbundling, duplicate billing, excessive length of stay (LOS), repeated admissions, and unusual billing spikes. Act as the primary investigation and utilization subject-matter expert in FWA-related discussions.4. Analytics, Rules & Preventive Controls Lead development and refinement of utilization analytics models, business rules, flags, triggers, provider outlier detection methodologies, and focused sampling approaches. Support automation and rule engine initiatives aimed at early detection and prevention of cost leakage, ensuring outputs are actionable, consistent, and aligned with business objectives.5. Reporting, Governance & Decision Support Establish and monitor burning cost and loss ratio dashboards, provider utilization risk profiles, and utilization variance and trend reports. Prepare and present findings, risks, and recommendations to management with clear, actionable insights. and support internal and regulatory reporting related to investigation, utilization management, and FWA.6. Cross-Functional Coordination Act as the primary coordination point between the Investigation & Utilization Management functions and Claims, Approvals, QA, Rule Engine, FWA / Medical Audit, Network, and Production teams.<br><br>Your Profile Bachelor’s degree in Medical, Paramedical, Insurance, Healthcare Management, or a related field. Advanced certifications in utilization management, medical audit or analytics are an advantage.7+ years’ experience in utilization management, investigation, claims analytics, provider audit, provider network or medical audit within a health insurance / TPA environment. Minimum 3 years in managing cost containment or utilization management interventions/ initiatives. Proven experience in FWA detection, investigation case management, and payment integrity. Awareness of local regulatory requirements and the UAE market is preferred. Advanced analytical, investigative and decision-making skills. Advanced Excel and data analysis capability (working with large datasets).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Position Overview:<br>The Assistant Contracts Manager will administer construction contracts on behalf of Project Management Consultancy clients, ensuring contractual compliance, managing variations and claims, and maintaining comprehensive project documentation throughout the construction lifecycle.<br><br><p><br><b>Job Location</b></p><br><p><u>North Coast, Egypt</u></p><br><p><b>What this job involves:</b></p><br><ul><li>Administering construction contracts (FIDIC, Adhoc) throughout project execution.</li><li>Processing payment certificates, progress claims, and contractor invoicing.</li><li>Managing variation orders, change requests, and extension of time claims.</li><li>Maintaining contract documentation, correspondence, and notices.</li><li>Monitoring contractor compliance with milestones and specifications.</li><li>Coordinating defects liability periods and project completion processes.</li><li>Supporting dispute resolution and preparing claims documentation.</li><li>Reporting contract status to clients, stakeholders, and management.</li></ul><p><b>Desired Skills And Experience </b></p><br><ul><li>Bachelor's degree in Civil Engineering, Construction Management, or Quantity Surveying.</li><li>5-7 years post-contract construction administration experience.</li><li>Strong knowledge of FIDIC and other standard contract forms.</li><li>Comprehensive understanding of construction processes and project lifecycles.</li><li>Excellent documentation, analytical, and communication skills.</li></ul><p>Other skills and experience should include:</p><br><ul><li>Proficiency in contract administration software and Microsoft Office Suite.</li><li>Ability to manage multiple projects simultaneously.</li><li>Professional certification (MRICS, PMP) desirable.</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartistu00ae.</p> <h4>Job description</h4> <p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p> <p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p> <p>Maintains positive guest relations at all times.</p> <p>Resolves guest complaints, ensuring guest satisfaction.</p> <p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p> <p>Maintains complete knowledge of:</p> <ul> <li>All hotel facilities, services, and hours of operation.</li> <li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates and room types.</li> <li>All room rates, packages and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> </ul> <p>Accesses all functions of the computer system.</p> <p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p> <p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>Documents any late or absent employees; maintains accurate and current employee records.</p> <p>Schedules and assigns staff breaks.</p> <p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p> <p>Legibly updates information board.</p> <p>Ensures staff's knowledge of hotel services, features and amenities.</p> <p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p> <p>Responds to incoming calls.</p> <p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p> <p>Monitors and ensures that all reservations (including manual) are input into the system.</p> <p>Monitors reservations requested by fax, telex and mail.</p> <p>Ensures guest history accounts are kept current.</p> <p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p> <p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>Ensures group files are accurate and kept current.</p> <p>Ensures that group requirements are entered from the sales booking sheet.</p> <p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>Ensures that rooming lists are input into the system.</p> <p>Pre-blocks group rooms where special requests are made.</p> <p>Assists reservations staff whenever necessary in performing all job functions.</p> <p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p> <p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>Communicates designated VIP reservations to the general manager and department managers.</p> <p>Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p> <p>Compiles reports on no-show for future business forecasting.</p> <p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p> <p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p> <p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p> <p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>Creates travel agent master in computer.</p> <p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p> <p>Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>Maintains supply levels and legibly documents needs on a requisition.</p> <p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p> <p>Prepares and distributes weekly, monthly and annual forecasts.</p> <p>Prepares and submits daily and weekly payroll records.</p> <p>Ensures that all pertinent information is documented in the log book daily.</p> <p>Conducts performance appraisals of designated staff annually.</p> <p>Attends designated meetings.</p> <p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p> <p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li> <li>Foreign language: Fluency in English both verbal and non-verbal.</li> <li>Courses and training: Prior attendance in courses and seminars in the related field.</li> <li>Computer literacy: Compute basic arithmetic.</li> <li>Skills:</li> <ul> <li>Prioritize and organize.</li> <li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li> <li>Follow directions thoroughly.</li> <li>Understand guestu2019s service needs.</li> <li>Work cohesively with co-workers as part of a team.</li> <li>Work with minimal supervision.</li> <li>Maintain confidentiality of guest information and pertinent hotel data.</li> <li>Ascertain departmental training needs and provide such training.</li> <li>Direct performance of staff and follow up with corrections when needed.</li> <li>Ability to input and access information in the property management system and computers.</li> <li>Familiarity with yield management and forecasting.</li> </ul> </ul> <h4>Additional information</h4> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. <br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how touse these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouse Empty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers forsecurity purposes. Public area attendant working in the restaurants, bars, room and ballrooms areresponsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. Carry out all responsibilities related to the quality management systems implementedat the facilities. Carry out all other duties assigned by managers and hotel management not specified<br><br>In The Job Description Qualifications<br><br> Education: At least a primary school diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not required. Skills: Expected to know the standard work routines and general rules. Required topossess certification for the job, if necessary. Expected to use basic tools and devicesrelated to the job. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description Transcap JWDA is an engineering-focused organization that delivers complex projects with a strong emphasis on technical excellence and operational efficiency. The company is committed to applying structured project management practices to achieve high-quality outcomes within agreed timelines and budgets. Transcap JWDA fosters a collaborative environment where engineering, operations, and leadership teams work closely to drive innovation and continuous improvement. The organization values integrity, accountability, and safety in all project activities, providing team members with opportunities for professional growth and responsibility. Joining Transcap JWDA offers exposure to diverse engineering projects and the chance to contribute to strategic initiatives that shape the company’s long-term success.<br>Role Description This full-time, on-site Assistant Vice President for Engineering Project Management role is based in Giza. The role involves leading and overseeing multiple engineering projects, ensuring they are planned, executed, and delivered in alignment with company standards, client requirements, and regulatory guidelines. Day-to-day responsibilities include managing project portfolios, defining scopes and schedules, tracking budgets, and coordinating cross-functional teams such as engineering, procurement, construction, and quality. The Assistant Vice President will review technical documentation, mitigate project risks, resolve issues, and report progress and performance metrics to senior leadership. The role also requires mentoring project managers, supporting resource allocation decisions, maintaining stakeholder relationships, and driving process improvements and best practices in engineering project management.<br>Qualifications<br> Strong engineering project management capabilities, including planning, scheduling, budgeting, risk management, and stakeholder coordination. Proficiency in leading cross-functional engineering teams and managing multiple concurrent projects with competing priorities. Ability to review and interpret technical drawings, specifications, and contracts, and ensure compliance with safety and quality standards. Excellent communication, negotiation, and presentation skills for engaging with internal leadership, clients, and external partners. Demonstrated experience in implementing process improvements, project governance frameworks, and performance measurement systems. Bachelor’s degree in Engineering or a related field; a master’s degree or relevant professional certifications (e.g., PMP, PMI, or equivalent) are preferred. Proven leadership experience in engineering or construction project environments, ideally in a senior or mid-senior management role. Strong analytical and problem-solving skills, with the ability to make data-informed decisions under time and resource constraints. Comfort working on-site in Giza and collaborating with diverse teams in a fast-paced, dynamic project environment.

Employer Overview A leading systems integration and critical infrastructure organization operating across ICT, telecom, cybersecurity, physical security, smart cities, buildings, and transport solutions. The Group manages multiple entities and delivers complex, technical, and project-driven solutions across Egypt and international markets.<br>Job Summary The HR & Admin Director will lead and unify the Group’s HR and Administration function across multiple entities. The role will build the people infrastructure covering total rewards, policies, performance management, culture, workforce planning, and administration while acting as a strategic advisor to the CEO.<br>Key Responsibilities Develop and execute the Group-wide HR & Administration strategy across multiple legal entities and business units. Design and manage the Total Rewards framework, including job evaluation, salary structures, grading, benefits, benchmarking, and incentive schemes. Develop, document, and continuously update HR and Administration policies, procedures, SOPs, and employee handbooks in compliance with applicable labor laws. Own the end-to-end Performance Management System, including goal setting, KPI cascading, appraisal cycles, calibration, and linkage to rewards. Lead organizational culture, employee engagement, internal communication, and change management initiatives across the Group. Oversee recruitment, onboarding, manpower planning, workforce utilization, and organizational development. Manage Administration activities, including facilities, office services, government/labor office relations, and statutory compliance. Partner with Finance on payroll governance, headcount budgeting, workforce costs, and HR-related financial planning. Advise the CEO and senior management on organizational design, workforce strategy, employee relations, and people-related matters. Ensure consistent HR practices across Group entities while addressing entity-specific operational and business requirements.<br><br>Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or MBA is a plus. Professional HR certification such as SHRM-SCP/SHRM-CP, CIPD, or GPHR is preferred. Certification or formal training in Compensation & Benefits / Total Rewards is a strong advantage. Fluent Arabic and English, both spoken and written. Minimum 15 years of progressive HR & Administration experience. Experience within ICT, telecom, systems integration, engineering, or another technical/project-driven industry is required. Proven experience managing HR and Administration as an integrated function, including facilities, administration, government relations, and general services. Strong hands-on experience in Total Rewards and Compensation & Benefits, including salary structuring, job evaluation, benchmarking, benefits, and incentive schemes. Proven experience developing and implementing HR policies, procedures, employee handbooks, and SOPs. Demonstrated experience designing and implementing Performance Management Systems, including KPI cascades and appraisal frameworks. Experience leading organizational culture, engagement, and change management initiatives. Experience supporting multiple legal entities, subsidiaries, or business units under a shared HR function is strongly preferred. Strong stakeholder management and communication skills. Strong analytical and structured approach to problem-solving. Ability to operate effectively with senior management, technical teams, and government authorities. Strong change management and organizational development capabilities. Strong knowledge of Egyptian Labour Law and statutory HR compliance. Working knowledge of HR governance, policies, procedures, and organizational design. Strong expertise in Compensation & Benefits and Total Rewards. Performance management and KPI framework design. Workforce planning and manpower budgeting. Knowledge of UAE Labour Law is an advantage due to the Group's international operations. Proficiency in HRIS/ERP systems, preferably including Odoo HR or similar platforms. Strong Microsoft Office skills, particularly Excel and Power Point. Ability to develop HR reports, dashboards, workforce metrics, and analytical reports. Strong ability to prepare and review formal business correspondence in English and Arabic. Ability to build and standardize HR infrastructure across multiple Group entities. Ability to translate business strategy into effective people and workforce strategies. Ability to develop practical HR frameworks, policies, matrices, and performance metrics. Ability to balance Group-wide standards with individual entity requirements. Ability to work in a complex, technical, field-heavy, and project-driven environment. Ability to act as a trusted strategic advisor to the CEO and senior leadership.