Admin Assistant Jobs in Egypt 2026

Full Time LinkedIn

Manager Engineering

On-site - Egypt - Cairo 10 August 2026

Information Technology

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner. Job Description A little bit about our engineering culture We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now. Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work. Role Summary Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to our customers in small batches Qualifications The following experience is relevant to us Great product sense for selecting the opportunities which deliver impact to our customers Able to balance between continuous product discovery and delivery Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers Ability to guide & elevate talent via mentoring and coaching Strong Stakeholder and Dependency management via proactive communication Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring) 2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security standards

Full Time LinkedIn

Health & Safety Manager

On-site - Egypt - Sharkia 5 August 2026

Hospitality & Tourism

Location: Plant – 10th of Ramadan, Egypt Job Purpose Support company management by developing, implementing, and continuously improving Health, Safety, Security, and Environmental (HSSE) standards to achieve business objectives while promoting a Zero Accident mindset and a strong safety culture. Ensure that all Health, Safety, Security, and Environmental procedures, policies, and activities comply with Egyptian regulations and international standards through the development and maintenance of effective management systems, including firefighting systems, site security, emergency preparedness, HVAC safety, and environmental compliance. Qualifications Education Bachelor's Degree in Engineering or a related technical discipline. Experience Minimum 10 years of overall experience. At least 5 years of experience in a managerial HSSE role within the FMCG or Manufacturing industry. Technical Knowledge Strong knowledge of Health, Safety & Environmental legislation. Understanding of industrial processes and occupational hazards. Knowledge of environmental protection and sustainability practices. Excellent command of English. Strong knowledge of:ISO 45001 / OHSAS 18001ISO 14001ISO 50001FSSC 22000Fire Protection Systems HVAC Systems Boilers & Generators Ergonomics Utilities Project Management Egyptian Safety & Environmental Regulations Advanced Microsoft Office skills. Main Accountabilities Lead the continuous improvement of HSSE performance across all operations in collaboration with regional leadership and employees to promote a safe, secure, productive, sustainable, and environmentally responsible workplace. Ensure best-practice Health, Safety, Security, Environmental, and Energy Management systems are implemented while coaching and supporting plant teams in executing HSSE initiatives that improve operational efficiency and reduce costs. Develop a long-term (3–5 years) HSSE strategic plan aligned with annual operational objectives. Liaise with governmental authorities and regulatory agencies to ensure ongoing compliance with all Health, Safety, Security, and Environmental requirements. Manage company premises by implementing and continuously improving safety and security management systems, ensuring employee wellbeing, and promoting a strong safety culture across all company locations. Provide technical guidance and expert advice to management regarding HSSE matters to support informed business decisions while maintaining a safe and healthy working environment. Health, Safety & Security Responsibilities Develop and implement the company's Health, Safety, Security, and Environmental strategy to support operational excellence and sustainability objectives. Lead all HSSE activities across the manufacturing site while ensuring compliance with corporate standards, local legislation, and international regulations. Develop and implement HSSE policies, procedures, campaigns, and awareness programs that promote safe behaviors and eliminate workplace hazards. Lead continuous improvements to the HSSE Management System and coordinate internal audits while ensuring effective implementation of corrective actions. Analyze accidents, incidents, and near misses to identify trends, determine root causes, and implement preventive measures. Conduct daily, weekly, monthly, quarterly, and annual safety inspections and ensure timely closure of corrective actions. Maintain all Health, Safety, Security, and Environmental records, including accident reports, inspections, corrective actions, permits, and training documentation. Prepare all required reports for senior management, corporate functions, and regulatory authorities. Monitor inspection schedules for firefighting equipment and ensure corrective maintenance is completed. Lead Job Safety Analysis (JSA), PPE assessments, risk assessments, compliance evaluations, and workplace inspections. Develop and deliver safety, security, and environmental training programs while ensuring employee certifications remain current. Develop, maintain, and regularly test emergency response and evacuation plans. Ensure adequate protection against unauthorized access, theft, vandalism, and damage to company assets. Prepare, manage, and monitor the annual HSSE budget while driving hazard elimination initiatives. Organize and lead regular Safety Committee meetings, toolbox talks, and HSSE review meetings. Work closely with Engineering and Operations teams to integrate HSSE requirements into capital projects and contractor management activities. Promote continuous cost-saving initiatives while maintaining compliance with safety standards. Identify critical operational areas and establish appropriate security levels. Implement suitable security control measures based on risk assessments. Prevent unauthorized entry by employees, contractors, suppliers, or visitors. Ensure appropriate controls are implemented to prevent altered or hazardous products from entering company facilities.

Full Time LinkedIn

Commercial Manager

On-site - Egypt - Cairo 5 August 2026

Sales

We’re Hiring: Commercial & Operations Director ????Sheraton elmatar, Cairo, Egypt | Full-Time | On-Site Signature Digital Marketing Agency is looking for an experienced Commercial & Operations Director to drive commercial growth, oversee agency operations, and report directly to the CEO. This is a senior leadership position for someone who understands how a fast-paced 360° marketing agency operates — commercially, strategically, and operationally. The ideal candidate will take ownership of the agency’s commercial performance, client lifecycle, team performance, and overall operational efficiency — from the moment a lead enters the pipeline until the client is successfully retained and renewed. Key Responsibilities Commercial Growth & Revenue• Own and drive the agency’s overall revenue performance.• Lead and manage the full sales cycle, pipeline, forecasting, and Business Development team.• Develop and negotiate proposals, quotations, pricing, scopes of work, and commercial terms.• Oversee client contracts and ensure clear scope, deliverables, timelines, and payment terms.• Improve collections and reduce delays in client payments. Client Management & Retention• Oversee the full client lifecycle from onboarding and kickoff through delivery, satisfaction, renewal, and retention.• Participate in strategic and high-level client meetings when required.• Reduce client escalations, improve satisfaction, and increase retention.• Identify opportunities to grow existing accounts and strengthen long-term client relationships. Agency Operations & Delivery• Oversee the agency’s end-to-end workflow across Account Management, Creative, Art, Performance Marketing, and Web Development.• Ensure smooth execution from kickoff → briefing → task creation → creative/production → approvals → delivery.• Monitor deadlines, bottlenecks, workload, and delivery quality and intervene when necessary.• Ensure teams and department heads are accountable for their KPIs, deadlines, and deliverables.• Continuously improve processes to create a more efficient and scalable agency operation. Leadership & Team Performance• Directly oversee the agency’s department heads, including Account Director, Business Development, Creative Head, Art Director, and other functional leads.• Establish and monitor departmental and individual KPIs.• Conduct regular performance reviews with department heads.• Identify performance gaps and recommend corrective actions.• Assess resource requirements and recommend hiring, restructuring, or additional resources when necessary.• Build stronger accountability and collaboration across departments. Marketing & Strategic Oversight• Have a strong understanding of marketing strategy, creative strategy, content, performance marketing, and digital campaigns.• Be capable of reviewing and challenging strategies, campaigns, and creative direction when necessary.• Understand Meta Ads, Google Ads, digital performance metrics, funnels, and key marketing KPIs.• Support strategy development for key clients when required.• Ensure commercial promises are aligned with what the agency can realistically deliver. Reporting & Management• Provide the CEO with a clear weekly management dashboard covering:Revenue & Sales Pipeline | New Business | Collections | Retention & Renewals | Client Health | Department Performance | Delivery Delays | Escalations | Key Operational Risks. Requirements • Minimum 5 years of experience within a digital marketing, creative, or 360° agency is mandatory.• Previous leadership experience in an agency environment with a team of at least 15–20+ employees.• Strong understanding of agency operations and the relationship between Sales, Accounts, Creative, Performance, and Web/Development teams.• Proven experience managing multiple clients, teams, and department heads.• Strong commercial mindset with demonstrated experience in revenue growth, sales, negotiation, and client retention.• Experience with proposals, pricing, pitching, contracts, and commercial negotiations.• Strong understanding of digital marketing, creative processes, and performance marketing.• Experience working with established brands and handling high-value accounts is highly preferred.• Strong leadership, problem-solving, negotiation, and decision-making skills.• Comfortable managing client escalations and difficult commercial situations.• Strong operational mindset with the ability to identify bottlenecks and build scalable processes.• Good command of English for client communication, presentations, and negotiations. If you have successfully led commercial growth and operations inside a marketing/creative agency and are ready to take ownership of both growth and execution, we’d like to hear from you. ???? Apply through Linked In with your CV and relevant agency experience.

Full Time LinkedIn

HSE Manager - FMCG

On-site - Egypt - Sharkia 3 August 2026

Hospitality & Tourism

Project Manager

Hybrid - Egypt - Cairo 27 July 2026

Information Technology

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality. Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD). To date, we serviced thousands of titles for i Tunes, Google Play, You Tube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as p Helix. Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence! Requirements Managing multiple localization and/or digital media projects from client order to delivery completion Establishing a solid understanding of specific client specifications and needs Building strong working relationships with clients and focusing on delivering the highest quality assets on time Liaising with multiple clients and maintaining clear communication Managing complex projects from beginning to end in a timely manner Developing project plans and workflows, managing time, budget, resources and quality control Managing, monitoring, and updating all timelines and setting realistic expectations for day to day deliveries Working with the billing team to ensure projects are billed correctly and on time to clients Performing order entries based on client requests and ensuring final deliveries are within the expected timeframe Providing strategic solutions to any issues that may arise with clients Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience Identifying areas of opportunity to enhance clients' experience and work closely with other department leaders to drive initiatives and to execute on those opportunities Abiding by security policies and protecting information assets entrusted to you Other related tasks as assigned to fulfill responsibilities Project will be for 6 months Qualifications Bachelor's degree1-3 years of experience in Project Management Localization (subtitling, dubbing), post-production and/or media experience required Solid organizational skills, including multitasking and time-management Collaborative thinker who works well in a team Passionate about customer experience and customer service excellence Hands-on experience with digital media workflows is preferred Excellent communication skills with technical and non-technical individuals Deep sense of urgency and ability to work in a fast-paced environment with high volume Problem solver with creative and innovative approach with ability to think out of the box Outstanding attention to detail and ability to plan complex projects with urgency A positive attitude when experiencing obstacles and enthusiasm to get things done Benefits At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.

Full Time LinkedIn

Food & Beverage Training Manager

On-site - Egypt - South Sinai 22 July 2026

Other

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Training Strategy & Execution Design and implement structured F&B training programs, including onboarding, service standards, product knowledge, and guest experience excellence. Align all training initiatives with brand standards, operational priorities, and commercial objectives. Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application. Business Impact & Performance Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives. Analyse operational performance and identify skill gaps to recommend and implement training solutions. Support F&B leadership in improving overall departmental performance through capability development. Learning Culture & Team Development Foster a strong service culture by embedding brand values, storytelling, and guest engagement principles into all training activities. Provide ongoing coaching and performance feedback to team members and supervisors. Develop structured learning pathways for supervisory and future leadership roles. Identify high-potential talent in the F&B department and support succession planning in collaboration with People Development and People & Culture. Training Governance & Compliance Ensure all team members comply with food safety (HACCP), hygiene, grooming, and service standards requirements. Maintain full compliance with local regulations and brand audit standards; ensure continuous audit readiness. Deliver mandatory training programs and track completion across all F&B team members. Content Development & Continuous Improvement Develop, update, and standardize training materials, SOPs, manuals, and checklists in collaboration with F&B leadership. Continuously review and enhance training effectiveness based on feedback, audits, and evolving business needs. Implement modern learning approaches, including blended learning and digital training tools where applicable. Monitoring, Reporting & Analytics Track and report on key training metrics, including training hours, participation, assessment results, and completion rates. Measure training effectiveness through post-training performance, guest feedback, and operational KPIs. Prepare monthly training reports highlighting progress, impact, and areas for improvement. Maintain accurate training records, attendance logs, and development tracking for all team members. Qualifications Diploma or degree in Hospitality Management, Learning & Development, or a related field. Minimum 5–7 years’ experience in Food & Beverage operations and/or Learning & Development. Proven experience in delivering training within a hospitality environment. Strong understanding of service standards, guest experience, and F&B operations. Skills & Competencies Excellent communication and interpersonal skills. Strong coaching, mentoring, and facilitation capabilities. High attention to detail and commitment to service excellence. Strong organizational and time-management skills. Analytical mindset with the ability to translate training into measurable performance outcomes. Proficient in MS Office and familiar with learning management systems (LMS) is an advantage. Professional level of English required; additional languages are a plus. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Full Time LinkedIn

Cybersecurity Manager

On-site - Egypt - Al Jizah 15 July 2026

Accounting, Finance & Banking

Department: Information Technology / Information Security Reports to: Chief Information Officer (CIO) Job Responsibilities:Governance, Risk & Compliance (GRC) Develop, maintain, and enforce information security policies, standards, procedures, and guidelines aligned with business strategy and regulatory expectations. Establish and operate the enterprise information security risk management framework — identifying, assessing, treating, and monitoring cyber risks with defined risk appetite and tolerance thresholds. Maintain the risk register, track remediation plans, and report residual risk to executive management and relevant committees. Lead security awareness and training programs to embed a strong security culture across the organization. Coordinate internal and external audits, manage findings to closure, and serve as the primary liaison for security-related audit engagements. Oversee third-party and vendor risk management, including due diligence and contractual security requirements. ISO 27001 / ISMS Management Own the Information Security Management System (ISMS), driving initial certification and ongoing surveillance/recertification cycles. Define and maintain the ISMS scope, Statement of Applicability (SoA), and Annex A control implementation. Conduct risk assessments and gap analyses against ISO 27001 (and related standards such as ISO 27002, 27005, 27017/27018 where relevant). Manage internal ISMS audits, management reviews, corrective actions, and continual improvement cycles. Ensure control effectiveness through metrics, KPIs/KRIs, and periodic reporting. FRA & Regulatory Compliance Ensure full compliance with Financial Regulatory Authority (FRA) cybersecurity and IT governance requirements for non-banking financial institutions. Map regulatory controls to internal frameworks, conduct compliance gap assessments, and maintain evidence for regulatory inspections and submissions. Monitor changes in the regulatory landscape (FRA circulars, decrees, data protection law) and translate them into actionable controls. Prepare and submit required cybersecurity reports, self-assessments, and attestations to regulators within mandated timelines. Align the security program with complementary frameworks (NIST CSF, CIS Controls, PCI DSS where applicable). Penetration Testing & Vulnerability Management Establish and manage the vulnerability management lifecycle — scanning, prioritization, remediation tracking, and verification across infrastructure, applications, cloud, and endpoints. Plan and oversee regular internal and external penetration testing engagements (network, web/mobile application, API, wireless, social engineering). Manage relationships with third-party penetration testing providers and validate the quality and coverage of their work. Analyze findings, assign risk ratings, drive remediation with technical teams, and report on trends and closure rates. Oversee configuration/hardening reviews, secure baselines, and patch management governance. Support red team/blue team exercises and continuously improve detection and response capabilities. Leadership & Operations Lead, mentor, and develop the cybersecurity team, setting objectives and building technical capability. Manage the security budget, tooling roadmap, and technology investments. Coordinate incident response readiness, contribute to major incident handling, and support business continuity/disaster recovery planning. Report security posture, risk trends, and program maturity to senior management, audit, and board-level committees. Qualifications & Experience:Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field (Master's preferred).7–10+ years of information security experience, with at least 3–5 years in a managerial or team-lead capacity. Proven experience in a regulated industry — financial services or fintech strongly preferred. Demonstrated success in achieving and maintaining ISO 27001 certification. Hands-on background in vulnerability management and penetration testing oversight. Working knowledge of FRA regulatory requirements (or equivalent financial-sector regulatory frameworks). Certifications (one or more preferred):CISSP, CISM, or CISAISO 27001 Lead Implementer / Lead Auditor CEH, OSCP, or GPEN (for offensive security depth) CRISC or CGEIT (for GRC depth) Skills & Competencies:Strong command of security frameworks (ISO 27001, NIST, CIS) and risk methodologies. Familiarity with security tooling: SIEM, vulnerability scanners, EDR/XDR, GRC platforms, cloud security (Azure/AWS). Excellent stakeholder management, able to translate technical risk into business language for executives and regulators. Analytical, detail-oriented, and outcome-driven, with strong documentation and reporting skills. Effective leadership, communication, and cross-functional collaboration.

Full Time LinkedIn

Manager, Corporate Governance

On-site - Egypt - Cairo 7 July 2026

Accounting, Finance & Banking

1. Corporate Governance Framework Support the implementation, maintenance, and continuous enhancement of the Corporate Governance Framework, including governance policies, procedures, and manuals. Review and update governance documentation to ensure alignment with regulatory requirements, Corporate Governance Codes, and international best practices. Conduct governance gap assessments and recommend improvement initiatives to strengthen governance maturity. Assess the effectiveness of governance controls, policies, procedures, and compliance practices across the organization. Develop and maintain a Corporate Governance Scorecard aligned with regulatory requirements and governance best practices. Design and monitor Governance Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure governance effectiveness. Conduct periodic governance effectiveness assessments (monthly, quarterly, and annually) covering the Board, Board Committees, Senior Management, and governance practices.2. Board Governance & Corporate Secretariat Support Support the Corporate Secretariat in enhancing Board and Board Committee governance practices and operational effectiveness. Coordinate Board and Committee annual performance and self-assessment exercises, monitor improvement plans, and track implementation. Coordinate onboarding activities for newly appointed Board members, ensuring completion of all governance and regulatory requirements. Ensure the quality, accuracy, and timely preparation of Board and Committee agendas, reports, presentations, meeting packs, and minutes. Assess adherence to Board governance policies and governance standards. Extract governance reports and analytics from the Board Portal and recommend opportunities for process improvement.3. Governance Oversight & Internal Committees Review and evaluate the governance structure, mandates, and effectiveness of internal and functional committees. Conduct periodic reviews of committee charters, terms of reference, and governance structures to ensure ongoing effectiveness. Coordinate with Governance, Risk, and Compliance (GRC) functions to monitor regulatory developments and recommend governance enhancements. Prepare governance evaluation reports and dashboards for the CEO, Executive Management, Board, Governance Committee, and General Assembly.4. Governance Reporting, Audit & Regulatory Compliance Support internal and external governance audits by coordinating documentation, evidence, and corrective action plans. Monitor the implementation of governance action plans, audit recommendations, and regulatory observations. Support regulatory inspections and ensure governance practices comply with applicable laws, regulations, and internal policies. Prepare periodic governance reports and management information for senior stakeholders.5. Governance Documentation & Records Management Maintain governance documentation, including policies, committee charters, governance manuals, and Board records. Ensure proper retention, version control, confidentiality, and accessibility of governance-related documentation in accordance with regulatory and organizational requirements.6. Governance Culture & Awareness Promote a strong governance culture across the organization. Design and deliver governance awareness programs, induction sessions, workshops, and training initiatives for Board members, management, and employees. Foster awareness of governance principles, ethical conduct, and regulatory expectations throughout the organization.7. Board Engagement & Professional Development Identify and assess the professional development needs of Board members. Support the planning, delivery, and continuous enhancement of Board development, succession, and professional engagement programs. Coordinate Board learning initiatives to ensure directors remain informed of emerging governance practices, regulatory developments, and industry trends. Requirements Bachelor's degree in Business Administration, Law, Corporate Governance, or a related field. Professional certification in Corporate Governance is mandatory. GRI Sustainability Reporting Certification is preferred.7-10 years of experience in corporate governance, compliance, legal, or company secretarial functions. At least 3-5 years in the financial services sector. GRC background Experience working with Central Bank-regulated institutions. Experience supporting Boards and Board Committees. Strong exposure to Board and Committee governance practices and regulatory interactions. Strong understanding of corporate governance frameworks, banking regulations, and governance best practices. Excellent bilingual communication skills (Arabic & English), both written and verbal. Strong analytical, reporting, and presentation preparation skills. High attention to detail with strong organizational and time management capabilities. High integrity, professionalism, ownership, and ethical conduct. Strong stakeholder management and coordination skills with internal and external parties including Board Committees and regulatory entities. Team player with the ability to foster collaboration, accountability, and positive engagement across stakeholders.

Full Time LinkedIn

Guest Relations Manager

On-site - Egypt - South Sinai 20 July 2026

Other

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us. Job Description Guest Experience Leadership: Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category. Personalized Service: Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment. Team Management: Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards. Guest Feedback Management: Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction. VIP Services: Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism. Complaint Resolution: Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation. Cross-Department Collaboration: Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay. Brand Alignment: Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection. Cultural and Lifestyle Integration: Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience. Event Coordination: Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity. Guest Information Management: Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays. Training and Development: Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards. Quality Assurance: Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement. Sustainability Initiatives: Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality. Crisis Management: Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises. Technology Utilization: Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery. Market Trends Awareness: Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function. Reporting: Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management. Brand Ambassador: Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings. Continuous Improvement: Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning. Qualifications Proven experience in guest services or hospitality industry, preferably in a supervisory role Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations Excellent customer service skills with a focus on guest satisfaction Demonstrated leadership abilities and experience in training and developing team members Strong problem-solving skills and ability to handle guest complaints effectively Proficiency in hotel management software and reservation systems Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with strong organizational skills Sales-oriented mindset with the ability to upsell hotel services Flexibility to work varying shifts, including weekends and holidays Knowledge of health and safety regulations in the hospitality industry Familiarity with the local area and attractions in Coimbatore is a plus

Full Time LinkedIn

Business Development Manager

On-site - Egypt - Cairo 29 June 2026

Human Resources

Key Responsibilities• Key Account Management Independently manage, support, and further develop key retail Build long-term, trust-based relationships with decision-makers and Ensure customer satisfaction and proactively identify opportunities• Lead Generation & Business Development Proactively source, research, and qualify new leads in the retail sector Approach potential clients through various channels and converting opportunities' Establish, nurture, and retain strong client relationships to drive partnerships. • Market Share Growth & Penetration Contribute to increasing the company’s market share and maintain targeted market penetration strategies' Identify new projects that support business expansion.• New Customer & Project Acquisition (MENA)o Take responsibility for acquiring and developing new customers and to Develop tailored sales strategies and value propositions for each Coordinate closely with internal stakeholders to ensure successful• Retail Sector Expansion Actively acquire new customers and project specifically in the retail concepts, interior solutions). o Understand retail client needs and translate them into suitable prod• Regional Customer Support and further develop existing regional retail customers with satisfaction and retention's Act as the main point of contact for all sales-related topics in the reunts.stakeholders.or upselling and cross-selling.r.leads to tangible business eat business and long-termng its leadership position through projects in the MENA regionaries and customer profiteroles implementation. Environment (e.g., shopfitting, struct and service offerings. A strong focus on customer Gion. Wanzl is an internationally active family-owned company with business divisions in Shop Solutions, Retail Systems, Material Handling, Airport, Access Solutions, and Hotel Service. Wanzl is the world market leader in shopping and luggage trolleys. With over 5,000 employees and production facilities in eight countries, the company develops and produces an innovative product range in premium quality. 27 subsidiaries and around 50 representatives worldwide guarantee on-site service. • Market & Competitor Analysis o Continuously monitor market developments, trends, and customer needs in the retail and interior sectors. o Prepare structured market and competitor analyses to identify growth opportunities and potential risks. o Provide regular feedback to management and headquarters on market insights. • Portfolio & Territory Management o Actively manage the product and service portfolio within MENA region to ensure optimal market coverage. o Recommend adjustments to the offer based on customer feedback, competition, and market dynamics. o Implement measures to increase regional market penetration and profitability. • Collaboration with Global Sales (HQ) o Work closely with the global sales team at headquarters to align regional strategies with global objectives. o Share best practices, support key projects, and ensure consistent brand and sales standards. • Budgeting, Forecasting & Reporting o Actively participate in the annual budgeting process and take responsibility for achieving agreed sales targets. o Prepare reliable sales forecasts and monitor performance against targets. o Provide regular, structured reports on sales performance, sales pipeline status, and market activities to management. • Reseller Management o Manage, support, and develop resellers within MENA region. o Conduct regular performance reviews, set clear targets, and provide ongoing guidance and training. o Ensure brand presence and sales activities are consistent with company standards. • Sales Pipeline Management o Maintain, update, and monitor the sales pipeline to ensure transparency of all ongoing opportunities. o Prioritize opportunities according to strategic relevance and probability of closure. • Additional Responsibilities o Perform any additional tasks related to managing sales activities as assigned by management. o Act as an ambassador of the company at trade fairs, industry events, and customer meetings as required Qualifications & Requirements • Education & Professional Background o bachelor’s degree in business related field. o A consistent, stable track record in sales, ideally in shopfitting, interior solutions, or product-related sales. o Minimum of 5 -10 years of relevant sales experience within the GCC region. o Proven experience in the retail industry, ideally with established contacts and deep market understanding. • Working Style & Personal Attributes o Independent, structured, and self-motivated working style with a strong sense of responsibility. o Team-oriented mindset with a clear focus on achieving targets and delivering results. o Strong communication and negotiation skills, with the ability to interact confidently at all hierarchical levels. o Flexible, analytical, and conceptual thinker with a strong drive to explore new opportunities and innovative approaches. o High willingness to travel frequently within the region as required by business needs. • Language & IT Skills o Fluent in English at contract and negotiation level (both written and spoken). o Additional local languages (e.g., Arabic) are an advantage. o Advanced user of MS Office, particularly Outlook, Power Point, and Excel. o Experience & knowledge with SAP is a plus.

Bayt

Manager, Digital Marketing.Egypt- Marketing & Communication.Marketing and Communications Group

On-site - Egypt 24 June 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> DIGITAL MARKETING <ul><li>Key areas of responsibility in Digital Marketing are: <ul><li>Digital brand building across all owned digital platforms, ensuring a strong, consistent, and differentiated brand presence </li><li>Design and execution of targeted cross-sell and customer engagement initiatives across digital channels  </li><li>Supporting to enhance Mashreq Online Banking experience, including onboarding journeys, navigation, and customer engagement  </li><li>Driving awareness, usability, and ongoing customer engagement within the Mobile Banking application  </li><li>Leveraging digital and assisted channels (including ATMs) to enhance brand communication and customer engagement  </li><li>Ensuring high-quality, customer-centric website content and visually engaging digital assets aligned with brand standards  </li><li>Developing and executing targeted initiatives to engage New-to-Bank (NTB) audiences through relevant and meaningful digital experiences, without direct ownership of acquisition targets </li></ul></li><li>Define the Online Branding strategy working closely with Mashreq’s Digital Banking team. </li><li>Develop and implement a comprehensive digital marketing plan that addresses online advertising, influencer campaigns, creative mobile application and website banner placements, and engaging social media content, ensuring a cohesive, integrated, and impactful brand presence across all digital touchpoints. </li><li>Create and execute repeatable digital retail campaigns, continuously refreshing creative concepts and messaging to effectively remind customers of the bank’s value proposition and key benefits. </li><li> Continuously monitor emerging digital trends and innovations to identify opportunities that enable the bank to maintain a first-mover advantage. </li><li>Explore strategic partnership opportunities with leading third-party digital companies, with a clear focus on enhancing brand perception, strengthening existing customer engagement and product usage, and engaging New-to-Bank (NTB) segments through relevant and targeted campaigns. </li><li>Collaborate with the media buying team to support acquisition campaigns through strategic input, creative positioning, testing frameworks, and optimization across key digital channels. </li><li>Partner closely with key Marketing stakeholders (Segment Marketing, Analytics, Research, etc.) to build marketing plans; and provide updates on initiatives/key performance indicators </li><li>Build and execute a year-long strategy to drive positive customer by frequently publicizing Mashreq’s brand message using digital communication channels and leverage influencers </li><li>Co-lead digital media initiatives (Email Marketing, Display, etc.)  </li><li>Own and oversee the Direct-to-Client digital marketing pipeline (SMS, eDM, etc.), collaborating closely with business teams to deliver relevant communications and provide creative solutions that effectively support and align with their strategic objectives. </li><li>Leverage web analytics tools to identify drop-off points across the conversion funnel and develop data-driven initiatives, while implementing and rigorously measuring campaigns to maximize channel performance using advanced analytics platforms (e.g., Sprinklr) to generate actionable insights and support continuous optimization. </li><li>Work closely with the bank’s business units to promote cross-channel integration, optimize the existing customer experience, identify profitability opportunities, and effectively engage New-to-Bank (NTB) segments through relevant and targeted digital initiatives. </li><li>Collaborate closely with the CX team to develop and deliver large-scale digital initiatives (e.g., “How-To” video series) that enhance customer understanding and improve the overall experience, while enabling social media teams to provide clear, accurate, and visually supported responses, guiding customers seamlessly through their banking  journey step by step </li><li>Work closely with Mashreq’s Global Brand team to ensure all campaigns are aligned with brand guidelines, relevant to diverse market needs, and consistently reinforce a unified Mashreq brand presence across all geographies. </li><li>Provide support to global marketing teams on Egypt-related campaigns, ensuring all initiatives are locally relevant, culturally aligned, and effectively tailored to the Egyptian market. </li></ul>DIGITAL CHANNELS  MARKETING <ul><li>Define and drive the strategy for digital branding, ensuring a consistent and compelling brand presence across all digital platforms and customer touchpoints. </li><li>Develop and manage digital marketing calendars and initiatives to strengthen the bank’s presence. </li><li>Design and implement strategies to drive high-quality traffic and engagement across digital channels (website, mobile app, social Media, etc.)  </li><li>Oversee the look and feel, content, and user experience across all digital platforms, ensuring alignment with brand standards and digital best practices  </li><li>Proactively contribute to the design and delivery of a seamless, integrated omni-channel customer experience across all digital and physical interactions </li></ul> </div>

Full Time LinkedIn

Marketing & Partnerships Manager

On-site - Egypt - Cairo 10 June 2026

Other

About the role HAAM is a hospitality management company operating two distinct lifestyle accommodation brands: NōMA Stays (premium, design-led) and Beit. We have invested in defining the identity and standards of both brands — what we need now is someone to bring them to life consistently, every day, across every guest touchpoint and every channel. This is a hands-on, broad role for someone who is equal parts brand custodian, content driver, relationship-builder, and experience-obsessed operator. You will own how both brands look, feel, and show up in the market — and you will build the partnerships and guest experiences that turn first-time guests into repeat ones and advocates. You will not be inventing the brands from scratch; you will be protecting, activating, and growing identities we have already shaped. Over time, for the right person, this role grows into a senior position with a team beneath it. What you’ll own Brand & Creative– Act as guardian of both brand identities — ensuring every asset, post, property detail, and communication is true to the NōMA and Beit manuals and standards.– Maintain and evolve brand guidelines as the brands grow, in coordination with the founders.– Brief and quality-control all creative output (photography, video, copy, collateral) so it meets the bar we have set. Digital, Content & Agency Management– Manage the relationship with our external social media agency — set direction, review output, hold them to standards, and report on performance.– Build and maintain a content calendar across channels; ensure we always have a strong, fresh content pipeline.– Coordinate property photoshoots and content capture.– Own our presence across social and digital, and our brand voice within it.– Over time, the right candidate may bring some of this in-house and build a team. Partnerships & Business Development– Build and manage a pipeline of partnerships that drive bookings: travel agencies, corporate clients, and other demand channels — running alongside our OTA channels.– Develop collaborations with complementary partners: restaurants, caterers, furniture and amenity suppliers, and lifestyle brands.– Structure and negotiate partnership terms in coordination with the CEO and founders.– Nurture long-term relationships — this is about building trust and a network, with bookings and value following. Guest Experience– Own the guest experience standard across both brands — the signature gestures and moments that make a NōMA or Beit stay distinctive.– Monitor and respond to guest reviews and feedback across all platforms; turn insights into improvements.– Design and run guest initiatives: giveaways, loyalty touches, and surprise-and-delight moments.– Work closely with property teams to ensure standards are upheld on the ground. Events– Plan and execute guest-facing events at our properties (launches, seasonal activations, signature experiences).– Organize external and partner-facing events to showcase the brands to corporate clients and travel partners. What we’re looking for – 4–7 years in marketing, brand, partnerships, or a blend — ideally with exposure to more than one of these areas.– Genuine creative sensibility and an eye for design, detail, and aesthetics; able to tell when something is on-brand and when it isn’t.– A relationship-builder who is comfortable initiating conversations, pitching, and managing partners and agencies.– Strong content instincts and fluency with social and digital platforms.– Organized and self-driven — able to run multiple workstreams without a team behind them, for now.– Fluent in English (written and spoken); strong Arabic.– Hospitality, travel, F&B, or lifestyle/retail brand experience is a strong plus — but we are open to a sharp candidate from any background who clearly gets the world we operate in. What success looks like in the first 6–12 months – Both brands show up consistently and beautifully across every channel, with the agency relationship running smoothly under your direction.– A live, growing content pipeline — we are never scrambling for content.– A real partnership pipeline established, with the first travel-agency, corporate, and supplier collaborations signed.– A defined guest-experience playbook in place, with reviews actively managed and measurable improvement in guest sentiment.– At least one signature guest event or activation delivered per property. HAAM Management · NōMA Stays & Beit

Full Time etisalat jobs

Channel Manager

On-site - Egypt 3 June 2026

Job PurposeManaging and optimizing the various online and digital platforms for Large Segment to achieve the overall success of the e& business in the digital landscape, fostering positive customer experiences, driving engagement, ultimately aiming to improve operational efficiency, customer satisfaction, and competitive positioning in the market.Report To Position NameBuilding a new digital app and portal for Large & Gov.segments with a new brand that is mainly targeting these segments -Leading Enterprise digital transformation journey & developing strategies for implementing a new seamless & competitive customer experience targeting large& gov. -Develop a comprehensive digital transformation roadmap for the large segment aligned with the E& business goals. -Responsible for transforming the Large digital channels into a self-provisioned, engaging, monetizable & competitive channel -Managing and developing the digital channels with a tailored digital experience for large segment involving mobile applications and online portals. Continuously optimize the user experience across digital channels to enhance usability, accessibility, and conversion rates, focusing -on implementing an Omni-channel experience across digital channels Implement a seamless end to end customer journey &product fulfilment cycle in each channel with the focus for acquiring new customers, retain the existing ones and driving revenues from these channels -Identify & adopt up to date technologies, exploring new enablers and innovative products tailored for our targeted customers in each digital channel (AI applications bots, online payments) -Handling digital product & services development with main focus of digitizing Etisalat customer experience and monetizing the digital product catering for different Etisalat segments -Leverage data analytics to gain insights into customer behaviour, market trends, and operational performance. Use these insights to inform decision-making and optimize processes for greater efficiency and effectiveness. -Monitor and analyze the performance of digital channels using analytics tools and metrics such as traffic, engagement, conversion rates, and customer feedback. -Responsible for digitizing customer care call reasons (complains & inquires) consequently reaching the best self-care digital handling and increasing the call deflection rate -Work closely with various departments including IT, sales, customer service, and operations to ensure alignment and collaboration in digital transformation initiatives & to streamline processes and minimize on traditional/legacy processes and systems. -Oversee the creation and distribution of high-quality content across digital channels Ensure digital hygiene while defining and implementing digital framework for consistent "look and feel" across digital channels hence leading Customer experience in the market and ensure customer satisfaction. -Focus on creating adjacent revenue streams complementing Etisalat main streams and maintain a YOY increase to support in the stagnation of revenues from core services. - Steer & Control E2E Digital Operating Model for Back End processes to ensure front end smooth customer experience and fast time to fix and reduce complains. - Continues optimization of Digital processes & apply essential changes to current operational Models - Continuous exploration of possible automation for digital operations to early detect the operational issues - Efficiently Diagnose operational digital issues & build core models with the purpose of permanents fix - Continuous redesign of internal processes to match front end digitization - Standardization of Digital operational processes, KPIs & SLAs across all Digital Interfaces for both internal & externals teams - Setting the KPIs that measures the impact of Digital operations on customers & aiming to uplift the consumer digital usability confidence across all Etisalat digital platforms - Build Dashboard's that measures & monitors Etisalat Digital excellence from consumer perspective that might be impacted from operation issues/gaps in prcesses - Responsible for the expansion of the digital analytical know-how through the establishment of digital analytical to be adopted by different digital owners - Utilize both internal & external tools to build end to end model for digital base understanding - Streamline the data from key external sources (e.g. google analytics) with Etisalat internal reporting for creating synchronized view - Utilize data to grasp hand on operational issues & customer digital black-outs for proactive action Explore & Launch New Digital Capabilities - Designing Etisalat customer facing Digital tools & capabilities landscape - Explore & Launch new digital customer facing capabilities that focus on enriching the customer

Bayt

Senior Finance Manager

On-site - Egypt 14 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Financial Reporting & Close <ul><li>Lead the monthly, quarterly, and annual financial close processes, ensuring accuracy, completeness, and timely reporting.  </li><li>Prepare and review monthly, quarterly, and annual financial statements and management reports for senior leadership and key stakeholders.  </li><li>Ensure compliance with IFRS, internal financial policies, and regulatory reporting requirements.  </li><li>Support Group financial reporting and consolidation by coordinating with finance teams across multiple markets.  </li><li>Perform budget versus actual analysis, year-on-year performance reviews, and provide meaningful financial insights to management.  </li></ul>Financial Operations & Working Capital <ul><li>Oversee General Ledger, Accounts Receivable, and Accounts Payable functions to ensure accurate financial records and efficient transaction processing.  </li><li>Monitor cash flow, receivables, payables, and working capital to maintain strong liquidity and financial discipline.  </li><li>Partner with commercial and operational teams to ensure accurate revenue recognition, reconciliation, and reporting.  </li><li>Drive process improvements to enhance financial controls, reporting efficiency, and operational effectiveness.  </li></ul>Cost Management & Procurement Support <ul><li>Monitor supplier invoices, recurring expenses, subscriptions, and payment schedules.  </li><li>Review supplier costs and identify opportunities for cost optimization and operational efficiencies.  </li><li>Ensure supplier contracts and financial documentation are properly maintained and aligned with company policies.  </li></ul>Treasury & Cash Management <ul><li>Manage treasury activities, including cash flow forecasting, banking relationships, and liquidity planning.  </li><li>Monitor cash positions and optimize working capital to support business operations and strategic initiatives.  </li></ul>Taxation & Compliance <ul><li>Oversee VAT, withholding tax, payroll tax, and other statutory tax compliance across assigned markets, ensuring timely and accurate filings.  </li><li>Stay informed of changes in local tax legislation and assess their impact on the business.  </li><li>Support transfer pricing compliance and ensure intercompany transactions are recorded in accordance with Group policies and regulatory requirements.  </li><li>Ensure compliance with corporate governance, statutory reporting, and internal control requirements.  </li></ul>Audit & Internal Controls <ul><li>Coordinate internal and external audits, preparing schedules, supporting documentation, and responding to auditor requests.  </li><li>Maintain audit-ready financial records and ensure strong internal controls across all finance processes.  </li><li>Identify and implement improvements to strengthen financial governance and risk management. </li></ul> Requirements<ul><li>Bachelor’s degree in accounting, Finance, or a related discipline; a Master's degree is an advantage.  </li><li>Professional accounting qualification such as CPA, ACCA, CA, or equivalent is highly preferred.  </li><li></li></ul> </div>

Full Time LinkedIn

Policy and procedure Manager

Hybrid - Egypt - Cairo 14 July 2026

Accounting, Finance & Banking

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality. Job Summary:Policies and Procedures is responsible for managing, controlling and initiating policies, procedures manuals to support the bank’s compliance with laws, regulations, best banking practices and standards. Establishing and developing Policies and Procedures Manuals to ensure full compliance with CBE, regulations, business requirements, associated risks and relative controls. Conducting regular reviews of Policies and Procedures Manuals to ensure effectiveness, sufficient control and risk mitigation are in place. Reviewing Bank’s Policies and Procedure Manuals. Preparing and maintaining documentation to ensure compliance to approved and regulatory requirements. Exploring and initiating improvement ideas to optimize productivity and enhance customer experience . Job Descriptio n: Accountability Business Managem ent Initiating policies on standardized template in alignment with relative accountable executives/delegates. Support relative accountable executives/delegates in policies update upon any changes in bank strategy, CBE requests, auditable entities, etc. Support the business in obtaining the required policies’ approvals. Validate policies to ensure fulfilment of required approvals prior submission to Corporate Governance for approval. Follow up with Corporate Governance Secretary to communicate the approved policies to related accountable executives/delegates. Acting as custodian of all policies. Initiating procedures manuals on standardized template in coordination with relative functional heads, considering segregation of duties, responsibilities and adequate controls. Maintain all amendments required in existing bank procedures manuals to reflect changes in local regulations, systems/process enhancements or new business requirements. Coordinate with product management/business owners/functional heads in setting required operational procedures for new products, services or upon implementation. Acting as custodian of all procedure's manuals. Validate procedures manuals to ensure fulfilment of required approvals prior submission to EXCO Governance Meeting. Follow up with EXCO Secretary until receiving committee approvals. Participate with business owners in development of existing Policies / Procedures Manuals to enhance performance and efficiency. Provide assistance and guidance to functions in light of approved bank’s policies and procedures manu als. Accountability Control Function(Legal, Compliance ,ORM) Support business owners to ensure Policies / Procedures Manualsare updated according to audit requirements in a timely manner. Coordinate with control function (Legal, Compliance and ORM) to review and update policies and obtain required blessing/sign-off. Coordinate with control functions (Legal, Compliance and ORM) to review and update procedures manuals and sign off final versions. Standardization of Policies and Procedures Manuals to ensure adequate controls are in place and enable effective and controlled transaction processing. Participate/Attend challenge meetings (if any) in coordination between Legal/Compliance/ORM and Bus iness. Re porting Prepare policies and share with Head of Policies and Procedures for review/approval prior submission to related sub-board committee and Board of Directors for approvals. Prepare procedures manuals and share with Head of Policies and Procedures for review/approval prior submission to EXCO Secretary for submission to EXCO Meeting for approvals. Prepare Policies and Procedures Pack and share with Head of Policies and Procedure for review/approval prior submission to Top Management. Prepare ADHOC reports/requests/procedures manuals updates and share with Head of Policies and Procedures for review/approval prior communication with Top Management, Audit Function, C BE, etc. Qualifications:Excellent command of English language to provide comprehensive Policies and Procedures Manuals to end users and bank management. Strong reporting and presentation skills related to policies and procedures activities. Excellent communication skills with senior management, business owners and third parties. Strong problem-solving skills to resolve conflicts between departments and achieve unified policies/procedures. High analytical and risk assessment skills. Ability to analyze risks incorporated within products/policies/procedures and establish mitigating controls. Understanding and reacting effectively to different customer and staff personalities. Excellent teamwork and interpersonal skills. Business awareness. Excellent business writing and assessment skills. Bilingual proficiency in Arabic & English. Proficient in MS Office and relevant packages. Strong organizational and multitasking skills. Self-starter with “can do” attitude and mindset. Ability to work independently under tight s chedules.

Full Time LinkedIn

Customer Success Manager

Remote - Egypt - Cairo 9 July 2026

Information Technology

Location: Egypt (remote) Working hours: approximately 2:00 PM to 10:00 PM Cairo/SAST time to align with our US customers Type: Full-time Compensation: Paid in USD + equity About Spokn Spokn is a video creation software that helps companies replace boring emails with short, authentic videos to train employees and keep them up to date. Think Tik Tok-style video, built for enterprises. We’re a fast-growing, early-stage US startup and our customers include some of the world’s most recognizable enterprises like Google, Amazon, Marriott, Siemens, Hyatt and Sodexo. We’re building a product that’s changing how companies communicate and learn, and some of the world’s top VCs invest in our vision, including Y Combinator, NEA, and Reach Capital. Customer Success is central to how we grow. This role is not a support function; it’s a core part of the business working directly with the founders. How this role works Spokn is an early-stage, founder-led company with a lean team that values ownership, thoughtful execution, and attention to detail. Roles like this are rare, and we take hiring seriously. Customer Success sits at the center of the business. In this role, you’ll work closely with: Customers in HR, Internal Communications, and Learning & Development who are typically non-technical and highly relationship-driven An Egypt-based engineering team, translating customer needs into clear, actionable product input Spokn’s cofounder on customer strategy, prioritization, and problem-solving Spokn’s software is purposefully intuitive and simple, so Customer Success goes far beyond explaining features or handling tickets. The work is consultative and creative. You’ll help customers figure out how to use short-form video effectively to solve real problems, from onboarding and training to leadership communication and frontline engagement. You’ll encourage customers to create more videos, and show them how to do so effectively with Spokn. You’ll be trusted with real ownership across the customer lifecycle from onboarding to renewals, and you’ll be expected to take initiative, ask good questions, follow through on details, and proactively help customers succeed. What you'll do Support customer onboarding from kickoff through launch, including on live video calls with customers Identify opportunities for customers to create more videos on Spokn, and persuade/support them to follow through Manage day-to-day customer health and engagement across a portfolio of accounts Introduce new features and product updates to customers and support ongoing adoption Create and maintain customer-facing resources like product explainers, customer newsletters and activation campaigns, and one-pagers Collect, organize, and translate customer feedback into clear input for product and engineering Drive project management for customer deployments, ensuring stakeholders meet timelines and commitments. Support improvements to Customer Success processes as the company scales What we're looking for Must-have qualities for a candidate:Prior experience in Customer Success, Account Management, Consulting, or a client-facing role Executes reliably and follows through without reminders Is highly organized and detail-oriented Comfortable navigating large, complex organizations and speaking with senior stakeholders. Communicates clearly with a wide range of people, from non-technical customers to engineers Is comfortable working US East Coast hours from a remote location Is patient and empathetic with customers at different stages of adoption Can prioritize what’s important over what’s simply urgent Operates well in a low-structure, fast-moving startup environment Strong pluses:Familiarity with Change Management, HR, Learning/Training, or Internal Communications Experience with US culture and/or experience working with US or international customers Experience creating customer- or prospect-facing content Experience with Hub Spot, Canva and Asana Why this role This is not a narrow or overly scripted Customer Success role. You’ll have real ownership, direct exposure to founders and customers, and the chance to help companies adopt a new, more human way of communicating at work. Roles like this are rare. If you’re excited by responsibility, visibility, and impact at a YC-backed company serving the US market, this role offers meaningful growth. What we offer A chance to join a fast-growing, YC-backed US startup with world-class customers Payment in USDEquity in the company Health insurance High ownership and direct exposure to founders and customers A role that will grow with you as the company scales For Egypt-based candidates: Fridays are no-call days, with flexibility to focus on deep work on Fridays or Sundays To apply, please send your résumé and cover letter to careers@getspokn.com

Naukri Gulf

Technical Delivery Project Manager Vodafone

On-site - Egypt - Giza 24 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a Technical Delivery Project Lead to drive the end-to-end delivery of complex UK IT portfolio initiatives funded through CAPEX investment. This role focuses on mobilising, shaping, designing, and delivering technology-enabled transformation projects across multiple systems and stakeholders. You will play a key role in managing high-complexity programmes, ensuring delivery aligns with governance frameworks, business objectives, and quality standards.What you ll do<ul><li>Manage end-to-end delivery of assigned projects, from business case creation to transition into IT operations</li><li>Lead the mobilisation, shaping, and design phases, ensuring alignment with business goals and delivery standards</li><li>Plan, structure, and manage complex project roadmaps, including dependencies, resources, and critical paths</li><li>Develop and manage detailed project and programme plans using structured delivery methodologies</li><li>Build strong relationships with stakeholders, suppliers, and cross-functional delivery teams</li><li>Facitate stakeholder engagement, communication plans, and alignment throughout the project lifecycle</li><li>Manage project budgets, cost estimations, and financial tracking, including CAPEX governance</li><li>Monitor and control delivery performance, ensuring projects are delivered on time, within scope, and within budget</li><li>Lead cross-functional teams across multiple geographies, including internal teams, system integrators, and third parties</li><li>Drive transformation initiatives involving technical change and business process improvements</li><li>Ensure compliance with Vodafone delivery governance and methodologies</li><li>Identify measurable outcomes, success factors, and KPIs for project delivery</li><li>Create and maintain stakeholder maps and communication strategies</li><li>Forecast and manage resource demand across the project lifecycle</li><li>Support continuous improvement and optimisation of delivery practices</li></ul>Who you are<ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience in managing end-to-end delivery of complex ICT or technology projects</li><li>Strong understanding of software development and application delivery lifecycles</li><li>Experience in delivering transformation and technical change initiatives</li><li>Skilled in managing cross-functional and cross-cultural teams</li><li>Strong leadership capabilities, with the ability to guide, support, and influence teams in a matrix environment</li><li>Proven ability to manage multiple programmes or projects simultaneously</li><li>Background in telecommunications or network environments</li><li>Professional certification such as PRINCE2 Practitioner or PMP</li><li>Strong financial understanding, including budgeting, capitalisation, and profit and loss principles</li><li>Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels</li><li>Ability to quickly build technical understanding across diverse domains</li><li>Proficiency in Microsoft tools including Excel, PowerPoint, Visio, and Project</li><li>Strong organisational, planning, and problem-solving skills with attention to detail</li></ul>Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for you<ul><li>Opportunity to lead large-scale transformation projects within Vodafone s UK IT portfolio</li><li>Exposure to senior stakeholders and strategic initiatives across multiple domains</li><li>Experience working in a complex, multi-vendor and global delivery environment</li><li>Professional growth through ownership of end-to-end delivery and governance</li><li>Collaborative environment focused on innovation, continuous improvement, and delivery excellence</li></ul>What skills you will learn<ul><li>Advanced project and programme delivery within large-scale enterprise environments</li><li>Financial and CAPEX governance in technology projects</li><li>Stakeholder management across senior leadership and cross-functional teams</li><li>Complex dependency management and transformation planning</li><li>Application of structured delivery methodologies and governance frameworks</li><li>Leadership and collaboration across geographically distributed teams</li></ul>VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</div></section><section>Desired Candidate Profile<ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience in managing end-to-end delivery of complex ICT or technology projects</li><li>Strong understanding of software development and application delivery lifecycles</li><li>Experience in delivering transformation and technical change initiatives</li><li>Skilled in managing cross-functional and cross-cultural teams</li><li>Strong leadership capabilities, with the ability to guide, support, and influence teams in a matrix environment</li><li>Proven ability to manage multiple programmes or projects simultaneously</li><li>Background in telecommunications or network environments</li><li>Professional certification such as PRINCE2 Practitioner or PMP</li><li>Strong financial understanding, including budgeting, capitalisation, and profit and loss principles</li><li>Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels</li><li>Ability to quickly build technical understanding across diverse domains</li><li>Proficiency in Microsoft tools including Excel, PowerPoint, Visio, and Project</li><li>Strong organisational, planning, and problem-solving skills with attention to detail</li></ul></section>

Full Time LinkedIn

Relationship Manager Corporate Banking

On-site - Egypt - Cairo 15 June 2026

Accounting, Finance & Banking

JOB PURPOSE:To manage a portfolio in Commercial Banking Unit, marketing & soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt KEY ACCOUNTABILITIES:Functional:Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy. Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.). Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed. Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance. Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank. Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities. Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers. Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA. Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section. Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation. Conducts marketing calls to screen the market And approaching potential relationships. Identifies expansion opportunities with existing clientele base to achieve portfolio growth. Monitors practices of competition and report findings to Unit & Department Heads. Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions. Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head. Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines. Initiates “credit checking” and “Central de Risqué – CBE” requests, and ensure their completeness by the time of the credit approval. Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner. And any other assigned tasks QUALIFICATIONS:Academic and professional qualifications University/College Degree MBA is an advantage Core Credit Course Experience and other requirements Basic Qualifications:Islamic Banking Knowledge Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered Strong credit appraisal and marketing skills, with the ability to interpret complex financial information. High quality experience in a credit management position Proven track record of meeting/exceeding revenue target Excellent interpersonal skills, including listening skills/temperament Excellent communication (written and verbal) and negotiation skills Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT. Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements. Years of experience:ARM: 2-3 years of experience & Credit course is not a must RM: 5-10 years of experience + Credit Course SRM: 10+ years of experience + Credit Course

Full Time LinkedIn

Accounting Reporting Manager

On-site - Egypt - Sharkia 10 June 2026

Other

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning Job Summary:Leads all group-level financial reporting, consolidation, and technical accounting activities across all Minapharm entities. The role is the primary liaison between subsidiary finance teams, the Group Financial Controller, and external auditors (EY). It ensures full compliance with Egyptian Accounting Standards (EAS), IFRS where applicable, and all regulatory requirements, while maintaining a robust Oracle EBS-driven reporting environment. The role manages a full team covering reporting, consolidation, and tax specialists. Job duties & responsibilities:Financial Reporting & Consolidation:Lead preparation of standalone and consolidated financial statements for all Group entities under EAS and IFRS. Own the Group consolidation process including intercompany eliminations, foreign currency translation, and minority interest. Manage period-end close (monthly, quarterly, annual) ensuring accuracy, completeness, and timely reporting. Ensure accurate disclosure of accounting policies, significant judgments, and estimates in financial statements. Coordinate preparation of comparative statements and restatements under EAS No. 5 when required. 2. Technical Accounting:Act as Group technical accounting authority; research and interpret complex EAS/IFRS standards and prepare formal position papers. Lead accounting treatment for non-routine transactions: business combinations, provisions, impairment, IFRS 16/EAS 20 leases, revenue recognition. Evaluate accounting and disclosure implications of subsequent events, contingent liabilities, and regulatory changes. Coordinate with external auditors (EY) on technical accounting matters and management representation letters. 3. Audit Management:Serve as primary point of contact for external and internal auditors; manage the end-to-end audit lifecycle across all Group entities. Coordinate timely preparation and delivery of audit evidence packages, schedules, and reconciliations. Track, manage, and resolve all reviewer and auditor comments within agreed timelines. Oversee preparation of management representation letters and follow up on audit findings. 4. Tax Reporting & Oversight:Supervise preparation and review of corporate income tax computations, deferred tax calculations, and provisions. Ensure proper disclosure of current and deferred tax balances under EAS No. 24. Liaise with tax team and external advisors to ensure timely filing and management of tax risks. 5. Oracle EBS & Systems:Oversee integrity of financial data in Oracle EBS (GL, Fixed Assets, AP, AR) across all Group entities. Lead system-driven period-end close including account reconciliations, GL reviews, and intercompany matching. Collaborate with IT/ERP teams to develop and maintain reporting templates, COA structures, and consolidation mappings. 6. Team Leadership:Lead, coach, and develop a high-performing team of senior accountants, reporting analysts, and tax specialists. Set clear objectives, conduct performance reviews, and identify training needs for direct reports. Foster a culture of accuracy, accountability, and continuous improvement within the finance function. Job requirements:Bachelor's degree in accounting, Finance, or related field . Master's degree in accounting, Finance, or MBA is a strong advantage. Minimum 10 years of progressive experience in financial reporting, consolidation, and technical accounting. At least 4 years in a managerial or supervisory capacity overseeing a reporting or accounting team. Professional Certifications:CPA (Certified Public Accountant) strongly preferred. ACCA — strongly preferred. CMA (Certified Management Accountant) is a plus. Experience within pharmaceutical, manufacturing, or FMCG sector is highly preferred. Hands-on experience managing external audits with Big 4 firms (EY, KPMG, Deloitte, PwC) is essential. Technical Knowledge:Deep knowledge of Egyptian Accounting Standards (EAS) and IFRS (IFRS 9, 15, 16, IAS 12, 36, 37). Strong understanding of group consolidation mechanics including intercompany, FX translation, and equity accounting. Proficiency in Oracle EBS (GL and related sub-ledgers) — mandatory. Advanced Microsoft Excel skills; familiarity with Egyptian corporate tax law. Benefits· Transportation provided· Medical Insurance· Life Insurance· Profit share

Bayt

Field Based Account Manager B2B

On-site - Egypt 4 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Cairo, Egypt Job Family Group: Sales & Marketing Worker Type: Regular Posting Start Date: June 3, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals Job Description: Job Purpose <ul><li>To prospect intensively, develop and maximize the volume and C3 Margin at area under responsibility through effective use of the CVPs, cross business synergies, tactical pricing, cross sell and up sell while actively spending time for hunting to increase current customer portfolio with new key accounts. To build up strong relationships with key decision makers in own customer portfolio together with target prospects Utilize Global CVPs and Sales 1st techniques to achieve Sales & Marketing Key Performance Indicators (KPIs) Develop account plans and business strategies to achieve sustainable growth, along with high customer satisfaction.</li></ul>What’s the role? Accountabilities Selling & Negotiating <ul><li>Improves the profitability and competitive performance of the business through selling and negotiating skills and maximizing sales opportunities.</li><li>Plan, monitor and achieve individual sales targets (e.g. volume, margin, growth, named customer CVP)- Makes win/win sales via systematic approach of selling and negotiating (Suspect Prospect Analyse Negotiate Close Order Pay - SPANCOP).</li><li>Increases the value for existing Shell customers through cross, range and up selling.</li><li>Carries out price negotiations with customers, preparing quotations and proposals and agree on all operational. requirements (including: price, contract, payment terms and services).</li><li>Formulates clear negotiating strategies and understands the trade off’s and cost to Shell whilst balancing customer’s needs.</li><li>Develops new opportunities with prospective customers independently and from leads developed through others.</li></ul>Customer Relationship Management <ul><li>Establishes, develops and manages ‘win-win’ customer relationships that deliver for both Shell and Customers volume and profitability objectives while maximizing the value of Shell brands.</li><li>Creates a deep understanding of the Customer, their needs and structure.</li><li>Makes the best use of time through planning and prioritizing.</li><li>Offers solutions to customers’ problems and handles conflict effectively.</li><li>Manages interactions with other channels of distribution.</li><li>Achieves competitive advantage through applying sound understanding of the market and external environment in all business activities.</li></ul>Market awareness <ul><li> Achieves competitive advantage through applying sound understanding of the market and external environment in all business activities Customer Value Proposition.</li><li>Maintains and generates additional business through informed selection and recommendation of our products, services and logistics.</li><li>Clearly communicates product features and benefits; instils confidence in our customers/trade partners for our CVP.</li><li>Propose and sell marketing initiatives to new and existing customers against set targets as defined with marketing team.</li><li>Be responsible and proactive in HSSE issue that affects the individual, the office/field environment and their customers.</li><li>Be accountable for own development plan to continuously improve competencies.</li></ul>Key challenges <ul><li>Deliver Growth in a challenging market with main competition being IOC&NOCs</li><li>Seek to improve offerings through value selling.</li><li>Seek coaching feedback to enhance sales competence & motivate self.</li><li>Uphold Sales standard to stay in Sales 1st Flagship</li><li>Drive the business through SPANCOP process ensuring increase in market penetration and market share.</li><li>Align activities with Marketing and Technical Teams. Maintain and grow good working relationship with the assigned customers/prospects.</li><li>Develop and maintain good working relationships with all Support Functions Marketing – Technical / Marketing / Credit / Finance /  S&OP / Finance to improve customer satisfaction.          </li><li>Accurate Sales forecasting, good credit control as focus areas and deliver business plan within Days Sales Outstanding (DSO) and Overdue (OD) % targets.</li><li>Ensure business / market share growth in line with the Sector strategy. Ensure rigorous implementation of Key Account Management and Sector strategy.</li></ul>- What we need from You <ul><li>Bachelor’s degree in engineering preferably Mechanical Engineering or Mechatronics</li><li>Minimum 5 - 7 years of Sales experience, with proven success in developing profitable business.</li><li>Strong Customer focus, preferably with Key Accounts in industrial sectors. </li><li>Marketing, Finance, Operations and / or Business knowledge very much preferred. </li><li>Strong interpersonal skills and able to build constructive relationship with customers.</li><li>Strong B2B market knowledge and industrial sectors needs awareness.</li><li>Proven experience in influencing capabilities and solid relationship skills</li><li>Strong results-oriented team member with excellent communications skills and a strong desire to compete and win.</li><li>Fluent English and Arabic language skills.</li></ul> DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

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