Key Responsibilities• Key Account Management Independently manage, support, and further develop key retail Build long-term, trust-based relationships with decision-makers and Ensure customer satisfaction and proactively identify opportunities• Lead Generation & Business Development Proactively source, research, and qualify new leads in the retail sector Approach potential clients through various channels and converting opportunities' Establish, nurture, and retain strong client relationships to drive partnerships.
• Market Share Growth & Penetration Contribute to increasing the company’s market share and maintain targeted market penetration strategies' Identify new projects that support business expansion.• New Customer & Project Acquisition (MENA)o Take responsibility for acquiring and developing new customers and to Develop tailored sales strategies and value propositions for each Coordinate closely with internal stakeholders to ensure successful• Retail Sector Expansion Actively acquire new customers and project specifically in the retail concepts, interior solutions). o Understand retail client needs and translate them into suitable prod• Regional Customer Support and further develop existing regional retail customers with satisfaction and retention's Act as the main point of contact for all sales-related topics in the reunts.stakeholders.or upselling and cross-selling.r.leads to tangible business eat business and long-termng its leadership position through projects in the MENA regionaries and customer profiteroles implementation. Environment (e.g., shopfitting, struct and service offerings. A strong focus on customer Gion.
Wanzl is an internationally active family-owned company with business divisions in Shop Solutions, Retail Systems, Material Handling, Airport, Access Solutions, and Hotel Service. Wanzl is the world market leader in shopping and luggage trolleys. With over 5,000 employees and production facilities in eight countries, the company develops and produces an innovative product range in premium quality. 27 subsidiaries and around 50 representatives worldwide guarantee on-site service.
• Market & Competitor Analysis
o Continuously monitor market developments, trends, and customer needs in the retail and interior
sectors.
o Prepare structured market and competitor analyses to identify growth opportunities and potential risks.
o Provide regular feedback to management and headquarters on market insights.
• Portfolio & Territory Management
o Actively manage the product and service portfolio within MENA region to ensure optimal market
coverage.
o Recommend adjustments to the offer based on customer feedback, competition, and market dynamics.
o Implement measures to increase regional market penetration and profitability.
• Collaboration with Global Sales (HQ)
o Work closely with the global sales team at headquarters to align regional strategies with global
objectives.
o Share best practices, support key projects, and ensure consistent brand and sales standards.
• Budgeting, Forecasting & Reporting
o Actively participate in the annual budgeting process and take responsibility for achieving agreed sales
targets.
o Prepare reliable sales forecasts and monitor performance against targets.
o Provide regular, structured reports on sales performance, sales pipeline status, and market activities to
management.
• Reseller Management
o Manage, support, and develop resellers within MENA region.
o Conduct regular performance reviews, set clear targets, and provide ongoing guidance and training.
o Ensure brand presence and sales activities are consistent with company standards.
• Sales Pipeline Management
o Maintain, update, and monitor the sales pipeline to ensure transparency of all ongoing opportunities.
o Prioritize opportunities according to strategic relevance and probability of closure.
• Additional Responsibilities
o Perform any additional tasks related to managing sales activities as assigned by management.
o Act as an ambassador of the company at trade fairs, industry events, and customer meetings as required
Qualifications & Requirements
• Education & Professional Background
o bachelor’s degree in business related field.
o A consistent, stable track record in sales, ideally in shopfitting, interior solutions, or product-related sales.
o Minimum of 5 -10 years of relevant sales experience within the GCC region.
o Proven experience in the retail industry, ideally with established contacts and deep market
understanding.
• Working Style & Personal Attributes
o Independent, structured, and self-motivated working style with a strong sense of responsibility.
o Team-oriented mindset with a clear focus on achieving targets and delivering results.
o Strong communication and negotiation skills, with the ability to interact confidently at all hierarchical
levels.
o Flexible, analytical, and conceptual thinker with a strong drive to explore new opportunities and
innovative approaches.
o High willingness to travel frequently within the region as required by business needs.
• Language & IT Skills
o Fluent in English at contract and negotiation level (both written and spoken).
o Additional local languages (e.g., Arabic) are an advantage.
o Advanced user of MS Office, particularly Outlook, Power Point, and Excel.
o Experience & knowledge with SAP is a plus.