Admin Assistant Jobs

Key Responsibilities Lead, prepare, develop, review, and oversee MEP shop drawings using Revit, Auto CAD, and BIM tools in accordance with project requirements, specifications, approved design documents, and construction standards. Develop, manage, review, and coordinate detailed MEP BIM models up to LOD 400–500, ensuring accuracy and readiness for construction, fabrication, installation, coordination, and as-built requirements. Lead and supervise the MEP Engineering / BIM team, including Mechanical, Electrical, Plumbing, and BIM engineers, with responsibility for task allocation, technical guidance, quality control, performance monitoring, and timely delivery. Review tender, IFC, construction, coordination, and shop drawings for all MEP disciplines to ensure technical accuracy, constructability, compliance, and coordination with architectural and structural requirements. Lead multidisciplinary BIM coordination between Mechanical, Electrical, Plumbing, Fire Fighting, Architectural, Structural, and site teams, identifying clashes and ensuring timely resolution of technical conflicts. Ensure all MEP shop drawings, BIM models, calculations, and technical deliverables comply with project specifications, local and international codes, BIM standards, authority requirements, and client/consultant requirements. Provide technical support to site teams, including technical clarifications, installation details, RFIs, method coordination, design modifications, and updated drawings/models. Coordinate with consultants regarding MEP shop drawing submissions, BIM submissions, material submittals, technical comments, approvals, and revisions. Manage and maintain accurate MEP documentation, drawing registers, BIM model revisions, coordination records, and as-built updates throughout the project lifecycle. Monitor MEP BIM model quality, consistency, and compliance with the project's BIM Execution Plan (BEP), modeling standards, naming conventions, and coordination procedures. Review and coordinate equipment layouts, plant rooms, ceiling services, shafts, risers, builders' work requirements, and service routes to ensure installation feasibility and proper space utilization. Support quantity take-offs, material coordination, procurement activities, value engineering, and construction planning using BIM models and technical documentation when required. Review and coordinate technical calculations and system requirements related to HVAC, plumbing, firefighting, electrical power, lighting, low-current systems, and other MEP services. Participate in technical meetings, BIM coordination workshops, and progress meetings with internal teams, consultants, subcontractors, suppliers, and other project stakeholders. Identify technical risks, coordination issues, and potential delays at an early stage and implement appropriate corrective and preventive actions. Support project management in monitoring MEP engineering progress, resource requirements, priorities, and deliverables across multiple projects. Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering. Minimum 10 years of relevant professional experience, preferably within contracting, construction, or MEP contracting companies. Strong experience in MEP technical office management, BIM coordination, and engineering team leadership. Proven ability to manage and supervise multidisciplinary teams covering Mechanical, Electrical, Plumbing, Fire Fighting, and BIM disciplines. Extensive hands-on experience in MEP shop drawings, construction drawings, technical coordination, and BIM modeling. Proven experience working with and managing BIM models at LOD 400–500. Advanced proficiency in Revit MEP is required. Strong proficiency in Auto CAD is required. Experience with BIM coordination and clash detection tools such as Navisworks is highly preferred. Strong technical knowledge of HVAC, plumbing, firefighting, electrical power, lighting, ELV/low-current systems, and multidisciplinary MEP coordination. Strong understanding of construction methods, installation requirements, equipment coordination, service routing, builders' work, and constructability. Proven experience coordinating MEP models and drawings with Architectural and Structural disciplines. Strong knowledge of BIM workflows, clash detection, model federation, multidisciplinary coordination, and BIM Execution Plans (BEP). Good understanding of relevant local and international MEP codes, standards, authority regulations, and project specifications. Strong leadership, team management, coordination, problem-solving, decision-making, and communication skills. Ability to manage multiple projects and priorities, work effectively under pressure, resolve technical issues, and ensure the team consistently meets quality standards and project deadlines.

Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise&#39;s information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.

Duties & Key Responsibilities1. Strategic Planning & Execution:- Develop product marketing strategies, including product positioning, value propositions, targetcustomer segments, and launch plans, in collaboration with Product Development and Sales- Develop and implement comprehensive annual marketing plans aligned with business objectivesand revenue targets- Define and execute go-to-market strategies for new product launches and existing portfoliopromotion- Conduct market research, competitive analysis, and customer insights to inform marketingstrategies- Monitor market trends, competitor products, pricing, and customer preferences to identifyopportunities for product portfolio development- Identify new market opportunities and segments for business expansion- Establish marketing KPIs, track performance metrics, and deliver regular reports to executivemanagement- Allocate marketing budget strategically across channels to maximize ROI- Lead rebranding initiatives and brand positioning strategies as needed2. Brand Management & Communications:- Oversee all aspects of brand development, management, and protection- Ensure brand consistency across all touchpoints, materials, and communications- Develop compelling brand narratives that differentiate our brands and products in the market- Manage corporate communications, public relations, and media relations- Cultivate relationships with media outlets, journalists, and industry influencers- Handle crisis communications and reputation management- Oversee production of marketing collateral including brochures, presentations, signage, andpromotional materials3. Digital Marketing & Lead Generation:- Lead digital marketing strategy including website, SEO/SEM, social media, email marketing, andonline advertising- Oversee social media presence across all platforms (Linked In, Facebook, Instagram, etc.)- Implement marketing automation and CRM systems to nurture leads and track customer journeys- Optimize conversion funnels and improve lead quality and quantity- Analyze digital analytics and adjust strategies based on performance data- Manage relationships with digital agencies, vendors, and technology platforms- Stay current with digital marketing trends, tools, and best practices4. Team Leadership & Development:- Recruit, lead, mentor, and develop a high-performing marketing team- Set clear objectives, provide regular feedback, and conduct performance evaluations- Foster a collaborative, creative, and results-oriented team culture- Delegate responsibilities effectively and empower team members- Identify training and development needs to build team capabilities- Manage external agencies, consultants, and contractors5. Stakeholder Management & Partnerships:- Collaborate closely with Sales, Product Development, Production, and Operations teams to alignmarketing strategies with business and customer requirements.- Build and maintain strategic relationships with distributors, retailers, key customers, agents, andother relevant channel partners.- Partner with Sales and Customer Service teams to strengthen customer relationships, satisfaction, andretention.- Develop co-marketing programs with corporate clients and partners- Represent the company at industry events, conferences, and networking forums- Coordinate with legal and compliance teams to ensure regulatory adherence in all marketingactivities Key Performance Indicators (KPIs)1. Marketing Contribution to Business Growth- Revenue growth supported by marketing initiatives: % increase in revenue from marketingsupported products, markets, or customers.- New customer acquisition: Number of new customers acquired through marketing-supportedactivities.- Qualified opportunities: Number/value of qualified leads or business opportunities generated.- New market/segment expansion: Number of new markets or customer segments successfullydeveloped.2. Marketing ROI & Budget Efficiency- Marketing ROI: % return on marketing investment.- Campaign performance: % of campaigns achieving predefined objectives/targets.- Cost efficiency: Cost per qualified lead/customer acquired (EGP).- Budget adherence: % variance between actual and approved marketing budget.3. Brand & Market Development- Brand awareness: % increase in target-market brand awareness.- Market presence/penetration: % increase in market share or penetration within targetedmarkets.- Customer/Brand Perception: Brand perception score (%) based on periodic customer/marketresearch.- Strategic partnerships: Number of new strategic marketing/channel partnerships established.4. Marketing Function & Strategic Execution- Annual marketing strategy execution: % of planned initiatives completed.- Marketing team performance: % of team members achieving their agreed KPIs.- Agency/partner management: % of agencies/partners meeting agreed KPIs/SLAs.- Initiative delivery: % of agreed initiatives delivered on time and to required standards.<br>Requirements- Bachelor's degree in Marketing, Business Administration, Communications, or related field(Required)- Master's degree (MBA or Marketing) is highly preferred- Minimum 15 years of progressive marketing experience with at least 5 years in senior leadershiproles- Proven track record of developing and executing successful marketing campaigns that delivermeasurable business results- Demonstrated experience managing marketing budgets- Experience in domestic and international/export market development is highly preferred.- Experience in textiles, home textiles, FMCG, fashion, or other consumer/manufacturing industriesis strongly preferred.- Strong strategic understanding of digital marketing channels, tools, and platforms.- Strong understanding of marketing automation and CRM systems (e.g., Shopify, Zoho, Hub Spot, orsimilar).- Strong understanding of SEO, SEM, PPC, content marketing, and social media strategies- Advanced skills in marketing analytics and data interpretation (Google Analytics, social mediainsights, marketing dashboards)- Proficient in Microsoft Office Suite (Word, Excel, Power Point)- Familiarity with design software (Adobe Creative Suite) is a plus- Knowledge of website CMS platforms (Word Press, etc.)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Get to Know our Team:</strong>&amp;nbsp;</p><br><p>Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.&amp;nbsp;</p><br><p><strong>Growth and Accelerator Team&amp;nbsp;</strong></p><br><p>Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.&amp;nbsp;</p><br><p><strong>The Opportunity:</strong></p><br><p>As a&amp;nbsp;<strong>Account Specialist</strong>&amp;nbsp;your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.&amp;nbsp;</p><br><p><strong>In this role, you’ll get to: </strong>&amp;nbsp;</p><br><ul><li>Contact high growth supply partners to highlight revenue growth opportunities and maximize value&amp;nbsp;</li><li>Contact new or potential supply partners to encourage completion of their online registrations&amp;nbsp;</li><li>Encourage program participation through focused project sprints</li><li>Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars</li><li>Train and inform partners on our technologies, tools and models</li><li>Prioritize daily tasks, monitor results and track progress in internal systems&amp;nbsp;</li></ul><p><strong>What you’ll need to succeed:</strong>&amp;nbsp;</p><br><ul><li>Minimum 3 years’ experience working in business development or execution role preferred although fresh graduates welcome to apply</li><li>Demonstrates basic computer skills&amp;nbsp;</li><li>Analytical and proven track record in using data to drive achievements and make decisions</li><li>Intellectual curiosity Autonomous and result driven (history of achieving ambitious targets)</li><li>Ability to work under pressure in a competitive industry/rapidly changing environment</li><li>Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business</li><li>Fluent communication skills in Turkish and English are&amp;nbsp;nice to have.</li><li>Must be based in Cairo, Egypt&amp;nbsp;</li></ul><p>&amp;nbsp;</p><br><br><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br>&amp;nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&amp;nbsp;https://careersatagoda.com</li><li>Facebook&amp;nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&amp;nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&amp;nbsp;https://www.youtube.com/agodalife</li></ul><p>&amp;nbsp;</p><br><p><strong>Equal Opportunity Employer&amp;nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&amp;nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br><p>Role Purpose:</p><br> <p>Act as architecture and design authority across IT organization<br>Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs<br>Contributing to the technical solution architecture strategy and roadmap<br>Responsible for delivering end to end solution designs that meets business needs and requirements<br>Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines<br>In charge of resolving Technology disagreements among different IT teams<br>Responsible of auditing/review IT processes and solutions<br>Instruct/follow up on delivery teams to modify them according to IT strategy</p><br><br><br><b>Who you are</b> <br><p>Job Responsibility</p><br> <p>Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS<br>Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized<br>Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P&amp;S related architecture initiatives within Vodafone Egypt in a way that suit VF-EG local targets and strategies<br>Work with SME’s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes<br>Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R&amp;R of systems and teams<br>Participate in RFP and PoC process of new technical platforms and capabilities<br>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions<br>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b> <br><p>Core Competencies and Technical Skills:</p><br> <p>Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus)<br>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development<br>A deep understanding of technical security concepts to protect us and our users<br>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction<br>Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc<br>Strong communicator, with a passion for new technology and a drive to push your boundaries<br>Strong decision making/leadership capabilities<br>Helicopter view identifying key information and patterns<br>Innovativeness and ability to generate viable alternatives out of challenging situations<br>Proven ability to work in virtual teams</p><br> <p>Must have technical / professional qualifications:</p><br> <p>Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor’s degree is a must<br>At least 7 years technical experience in different telecommunication and/or IT domains<br>Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains<br>Hands-on experience in developing and delivering different IT/Telcom related applications and Services<br>Previous experience in multinational/Vendor companies is a plus<br>Previous experience working on large scale and complex IT projects<br>IT/Enterprise architecture standards, Frameworks, reference models background is a plus<br>Knowledge of Agile principles and methodologies – previous experience working in an Agile Environment is a plus<br>Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions<br>Knowledge of different OS/DB types<br>Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture<br>Experience in Integration/middleware domain is a plus<br>TOGAF, AWS or Equivalent Certifications is a plus</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p> <h4>What you will do</h4> <ul> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li> <li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li> <li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in human resources, hotel and restaurant management, hospitality, business administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR</li> <li>4-year bachelor's degree in human resources, hotel and restaurant management, hospitality, business administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, harassment, fire safety, food handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include orientation, leadership skills, trainer certification, diversity training, and management development program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the management development program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li> <li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li> <li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li> <li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li> <li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li> <li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li> <li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li> <li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li> <li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li> <li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national currently residing in Egypt</li> <li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li> <li>Certified in PMP or PRINCE2 Practitioner</li> <li>Knowledge of application and software development lifecycle methodologies</li> <li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li> <li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li> <li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li> <li>MBA or equivalent postgraduate qualification is desirable</li> <li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li> <li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li> <li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li> <li>Professional growth through complex programme delivery and stakeholder engagement</li> <li>Access to industry-leading tools and methodologies in programme and Agile delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and lean delivery methodologies</li> <li>Financial management and forecasting within large-scale technology programmes</li> <li>Data-driven performance tracking and reporting techniques</li> <li>Cross-cultural leadership and stakeholder influence at senior levels</li> <li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li> <li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li> <li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li> <li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li> <li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li> <li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li> <li>Monitor and control project performance, embedding measurable outcomes and success criteria</li> <li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li> <li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li> <li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li> <li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li> <li>Collaborate with system integrators and third-party partners to deliver programme objectives</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national residing in Egypt</li> <li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li> <li>Strong understanding of software development lifecycle and technical transformation delivery</li> <li>Experience working within telecommunications or network environments</li> <li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li> <li>Skilled in stakeholder engagement and influencing across all organisational levels</li> <li>Experience managing cross-cultural and matrix teams</li> <li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li> <li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li> <li>Excellent communication, organisation, and collaboration skills</li> <li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li> <li>Ability to quickly acquire and apply new technical knowledge</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li> <li>Exposure to senior stakeholders and international delivery environments</li> <li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li> <li>A culture focused on innovation, continuous improvement, and learning</li> <li>Career progression within programme and portfolio delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme and project leadership techniques</li> <li>Strategic stakeholder management and executive communication</li> <li>Financial planning and budget control within large-scale programmes</li> <li>Governance and delivery excellence in global telecom environments</li> <li>Managing complex transformations across distributed and diverse teams</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert</strong><br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s) sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Analyzes information and evaluates results to choose the best solution and solve problems. Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. Translates or explains what information means and how it can be used. Evaluates effectiveness of property participation in electronic sales channels. Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space 3-month and 6 month, long range and budget. Assists hotels with pricing and provides input on business evaluation recommendations. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Works with Market VP, Market GM and GM s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions.</p><p>Managing Revenue Management Projects and Strategy Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Updates market and revenue knowledge and aligns strategies and approaches accordingly. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Takes a predetermined strategy and drives the execution of that strategy. Thinks creatively and practically to develop, execute and implement new business plans. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Manages all revenue, profit and demand data associated with rooms and function space. Provides recommendations to improve effectiveness of revenue analysis processes. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Develops specific goals and plans to prioritize, organize, and accomplish your work. Develops the Business Outlook Strategy. Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. Establishes and maintains effective and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. Provides critical input to market leaders for development of property and overall revenue sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests.</p><p>Building Successful Relationships Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</p><p>Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the unit. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Administers bonus and incentive programs. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns. Manages employee progressive discipline procedures for areas of responsibility. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking a Programme Delivery Lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT &amp; Digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p><br><br><br><b>What you’ll do</b> <br> <p>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards<br>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams (including sprint, scrum, testing, integration, and release)<br>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments<br>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency<br>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting<br>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions<br>Use data-driven insights to track performance, including effort and cost burn-down analysis<br>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps<br>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders<br>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</p><br><br><br><b>Who you are</b> <br> <p>Egyptian national currently residing in Egypt<br>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end<br>Certified in PMP or PRINCE2 Practitioner<br>Knowledge of application and software development lifecycle methodologies<br>Experience leading transformation initiatives and managing cross-cultural, matrixed teams<br>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures<br>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills<br>MBA or equivalent postgraduate qualification is desirable<br>Strong stakeholder management skills, with the ability to engage and influence senior audiences</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br> <p>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation<br>Exposure to diverse technologies, cross-functional teams, and international stakeholders<br>A collaborative environment that encourages innovation, continuous improvement, and ownership<br>Professional growth through complex programme delivery and stakeholder engagement<br>Access to industry-leading tools and methodologies in programme and Agile delivery</p><br><br><br><b>What skills you will learn</b> <br> <p>Advanced programme governance and lean delivery methodologies<br>Financial management and forecasting within large-scale technology programmes<br>Data-driven performance tracking and reporting techniques<br>Cross-cultural leadership and stakeholder influence at senior levels<br>Enhanced expertise in Azure DevOps and Agile delivery frameworks</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1010996<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail GTS Egypt LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><span><b><b><b><b>ROLES &amp; RESPONSIBILITIES</b></b></b></b></span><ul><li>​​<span>Prepare low current systems design, installation and shop drawings submittals.</span></li><li><span>Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled </span></li><li><span>Study project contract documents (Tenders,BOQ,design specifications )</span></li><li><span>Prepare as-Built drawings, handover deliverables &amp; submit to the customer. </span></li><li><span>Meet &amp; Coordinate with the consultants, customers&nbsp; to ensure all low current requirements are fulfilled </span></li><li><span>Prepare monthly progress reports.</span></li><li><span>Coordinate plant engineering submittals with DC </span></li></ul><br><span><b><b><b><b>WORK EXPERIENCE &amp;</b></b> <b><b>QUALIFICATION</b> <b> REQUIREMENTS</b> </b></b></b></span><ul><li><span>Bachelor’s degree in electric, telecommunications engineering / MSC is a plus </span></li><li><span>Minimum of 3 years’ experience at low current systems.</span></li><li><span>Professional&nbsp; &nbsp;in using AutoCAD ,Revit MEP is a must </span></li><li><span>Experience using MS Office, adobe acrobat, InDesign.</span></li><li><span>Excellent communication, problem-solving skills.</span></li><li><span>Previous proven experience in large scale projects </span></li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at &nbsp;</b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>

Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell???? <br><br>We are looking to hire a dynamic and energetic Senior Sales Executive to join our team. This role is crucial in driving Foodics' growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our Saa S software to restaurants. The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps. If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you!<br><br>What You will Do ❓<br><br> Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth<br><br>What Are We Looking For❓<br><br> Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or Saa S industries is required. Analytical Skills: Strong analytical and problem-solving abilities Communication Skills: Excellent communication skills in English and Arabic. Fluency in other languages is a plus Mobility: Valid driver's license and access to a personal car, with a willingness to conduct fieldwork Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously Work Style: Self-starter, able to manage multiple initiatives and thrive in fast-paced environments Adaptability: Flexibility to thrive in a fast-paced and evolving environment Passion: Enthusiasm for technology and being part of a fast-growing Saa S company<br><br>Who Will Excel❓<br><br>Previous experience in the Saa S, technology, or F&B industry A proactive approach with a track record of exceeding sales targets A collaborative team player with a passion for driving growth and innovation Restaurant operations experience is a plus<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

<p><h4>Company description</h4> <p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p> <h4>Job description</h4> <p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br> Ensure delivery of exceptional guest experience at every stage of the guest journey.<br> Oversee VIP guest handling, personalized services, and special guest requests.<br> Manage and improve guest complaint handling and service recovery processes.<br> Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br> Lead CRM system implementation and ensure effective use of guest data across properties.<br> Develop guest loyalty programs and personalized engagement strategies.<br> Ensure consistency of guest service standards across all hotel properties.<br> Train and develop guest relations teams to deliver luxury service excellence.<br> Analyze guest feedback trends and implement operational improvements.<br> Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br> Manage reputation management across online platforms and review channels.<br> Develop standard operating procedures for guest relations and CRM activities.<br> Ensure accurate guest profiling and data management for personalized service delivery.<br> Lead initiatives to improve guest retention and repeat visitation rates.<br> Support pre-opening projects to establish guest experience frameworks and systems.<br> Coordinate special events, VIP arrivals, and high-profile guest stays.<br> Ensure service recovery excellence in critical guest situations.<br> Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br> Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p> <h4>Qualifications</h4> <ul> <li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li> <li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li> <li>Strong experience in luxury hotels or all-inclusive resort operations.</li> <li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li> <li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Strong analytical skills for interpreting guest feedback and experience data.</li> <li>Fluency in English; and ideally other languages.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans. Job code:2025OPER-144</p><p>Job Responsibilities:</p><ul><li>Responsible for the Hub infrastructure.</li><li>Responsible for the financial management in the hub and manage the cash flow.</li><li>Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.</li><li>Ensure that the achievement and records are consistently kept across the Hub daily workflow.</li><li>Monitoring the stars and the hub members salaries, bounce and deductions.</li><li>Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.</li><li>Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.</li><li>Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle ( 3 Attempt deliveries out of 10 calendar days).</li><li>Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs.( NDA).</li><li>Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team.</li><li>Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis.</li><li>Following up the Freshdesk and ensure resolving the assigned tickets within the agreed SLA on a daily basis.</li><li>Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities.</li><li>Be an effective role model to other staff members in the hub.</li><li>Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members.</li><li>General all monthly, quarterly, annual Hub Reports.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Qualifications:</p><ul><li>Bachelor's degree.</li><li>Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field.</li><li>Good English Level.</li><li>Must have experience in leading and supervising a team.</li><li>Decision making and problem solving skills.</li><li>Analytical and reporting skills.</li><li>Ability to meet deadline and work under pressure.</li><li>Time management and multi-tasking.</li><li>Good interpersonal skills and leadership skills.</li><li>Proactive, with can do attitude and good judgment.</li><li>Focused and professional attitude.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: To manage activities related to the quality control unit within the quality department including management of tests in products analysis, overseeing procedures, training direct reports, allocating workloads and troubleshooting any problems in order to detect any defects or issues in products before they are released into the market.</p><p>Duties &amp; Responsibilities:</p><ul><li>Recommends improvements to departmental policy and directs the implementation of procedures and controls covering all areas of Quality activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service to customers</li><li>Supervises the day-to-day operations of Quality section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</li><li>Manages laboratory activities for assigned functions and projects to create short- and long-term work plans, assignments and milestones for direct reports.</li><li>Supervises training activities for their teams to ensure they have the proper tools to achieve the identified objectives, maximize their potential and improve their individual effectiveness in meeting business needs.</li><li>Manages the support for other departments in executing investigations and preparing deficiency letter responses to ensure efficient registration process for Hikma products.</li><li>Supports activities related to analytical method transfers for the assigned projects to ensure efficient transfer of projects between sites.</li><li>Reviews technical documents, including validation protocols and reports, reference standard qualifications protocols/ reports, analytical test procedures, Certificates of Analysis; technical reports, change controls and investigations report to ensure the documents are up to standards and comply with regulations.</li><li>Standardizes processes throughout the laboratory to ensure compliance to cGMP s and current SOP s.</li><li>Participates in the management of analytical procedure development and reviewal to ensure that they conform to current and appropriate scientific, compendial and regulatory standards and are suitable for use for their intended purpose.</li><li>Develops and implements procedures, systems and training activities to develop an appropriate level of scientific expertise within laboratory to ensure the successful execution of project work to current pharmaceutical industry technical standards and to maintain compliance with cGMP s.</li><li>Manages troubleshooting activities for any potential faced issues to ensure keeping records of such issues and finding the best solution to solve them</li><li>Prepares departmental reports of quality timely and accurately to meet company and department requirements, policies and standards</li></ul><p>Job Location: Beni Swief City</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmacy.</li><li>Minimum 11 years of experience in pharmaceutical industry.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Excellent organizational and leadership skills</li><li>Sterile Pharmaceutical background is a must.</li><li>In depth understanding of Quality Control procedures and relevant legal standards.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reporting to the Group Treasurer, you will lead Treasury &amp; Markets' Resource Mobilisation Department, shaping the funding strategy, executing funding plans, and managing a diverse team. Your department secures broad market access and deep liquidity pools to support the Bank's goal of expanding Africa's share of global trade. You'll develop robust resource mobilisation and investor-engagement plans aligned with the Division and Group Funding Programme for Board approval, then drive execution of the Group's treasury fundraising and related initiatives as directed by the Group Treasurer. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Main Responsibilities</strong><br><strong>Strategy Development and Implementation</strong><br>• Develop and implement a resource mobilisation strategy that allows for a robust market access of the Bank to debt and loan capital markets.<br>• Develop and operationalise a resource mobilisation framework that fits into the Bank's growth plans outlined in the Bank's Strategic Plan.<br><strong>Resource Planning and Management</strong><br>• Develop and operationalise a Treasury &amp; Markets' Resource Mobilisation Department's talent resource planning framework to ensure that succession planning is in place.<br>• Work with the Treasury &amp; Markets' Analytics, Planning and Reporting in establishing the Bank's funding gap and a detailed commentary of how the gap shall be funded for each budget financial year.<br>• Develop and operationalise the annual activity plan for the Treasury &amp; Market's Resource Mobilisation Department.<br>• Liaise with Guarantees &amp; Specialised Finance team on their funding capabilities for the year and build this into the main funding plan.<br>• Provide treasury markets intelligence and economic assumption inputs into the Group Treasury planning process. <br><strong>Global Africa Resource Mobilisation</strong><br>• Developing, implementing, and monitoring fundraising strategies, that includes yearly targets to meet the current and future Africa - sourced funding budget, in line with the Bank's global limits in place.<br>• Approaching and raising funds from African and Caribbean Central Banks, Fund Managers, Institutional Investors, banks, and corporates among other Global African entities in line with Bank's wider strategy of diversifying its funding base.<br>• Developing, managing, and updating the Bank's databases to record investors' contacts and preference information necessary for fund-raising engagement activities.<br>• Maintaining a network of African and Caribbean Central Banks, African Institutions, Fund Managers, African corporates among other contacts and effectively managing and maximizing these relationships.<br>• Coordinating Debt and Capital Market activities in targeted local markets within the Global Africa space where the Bank, as part of the wider strategy, targets to raise local currency funding.<br>• Contribute to key processes for the strengthening of the operational environment for Global Africa Resource Mobilization including updating and/or developing related implementation procedures and operational guidelines for wholesale deposits or new funding instruments; and<br>• Realizing wholesale deposits takings in line with the Bank's standing guidelines.<br><strong>Execution of the Funding Plan</strong><br>• Developing strategies to raise funds for the group in the international financial markets.<br>• Identify new funding sources to diversify the bank's funding sources.<br>• Participating in the long-term capital markets activities, including debt financing through public issuances and private placements under the GMTN Programme as well as raising funds from the loan market.<br>• Responsible for negotiating suitable pricing for all funding transactions.<br>• Assist the Guarantees and Specialised Finance team with analysis and recommendations on pricing quoted by ECA's and DFI's.<br><strong>Risk Management</strong><br>• Oversee daily treasury operational risk identification, assessment, and reporting that emanates from treasury fund raising activities.<br>• Manage the process framework for treasury financial risk documentation and reporting with the Treasury &amp; Markets' Resource Mobilisation Department and the Division as a whole.<br>• Communicate and train team and other stakeholders on treasury risk management, acting as a treasury and markets expert.<br>• Own risk management and audit processes for the department.<br>• Work with the Treasury &amp; Markets' Liquidity and Relationship Management and the Balance Sheet Risk Management team to regularly test and operationalise the Bank's Contingency Funding Plan.<br><strong>Championing the Bank's Securitisation Programme</strong><br>• Develop and execute the bank's securitization program for both synthetic and collateralized loan obligation structures.<br>• Actively manage the securitization program by insuring replenishments when necessary<br>• Upscale the securitization program in line with business requirements.<br><strong>Sustainable Finance Resource Mobilisation</strong><br>• Develop the bank's sustainable liabilities financing framework.<br>• Update the sustainable finance framework on an ongoing basis.<br>• Raise funds to fund the Bank's Sustainable Finance Projects, such as Green Projects, Social Projects as well as Climate Finance related projects.<br><strong>Governance and Reporting Process Management</strong><br>• Manage the Assets-liabilities Management governance process and coordinate the Treasury &amp; Markets' role in ALCO. Represent the division in governance forums and lead team risk discussions.<br>• Analysis and reporting of progress of the Africa-focus funding Mobilization Plan/Strategy on a periodic basis.<br><strong>Treasury Management System (TMS)</strong><br>• Oversee all TMS activities that pertains to resource mobilisation and ensure comprehensive recording of relevant treasury activities.<br>• Champion and coordinate TMS projects with the Treasury &amp;Markets' Back Office Operations on all resource mobilisation requirements and processes.<br><strong>Other Responsibilities</strong><br> Perform additional duties as assigned by the Group Treasurer and Senior Executives.<br><strong>Requirements</strong><br><strong>Minimum Qualifications</strong><br>• A first degree in a relevant discipline i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>Recognised Professional Qualification in Treasury Management (MCT, AMCT, CTP, ACI, ACCA, CIMA, CFA) will be a strong added advantage.<br><strong>Years of Experience</strong><br>• 12 years of experience working in the treasury and/or finance functions, of which a minimum of 5 years should involve leading teams either in a corporate or financial setting, but preferably in the financial services industry setting.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training &amp; Development</li><li>Performance Bonus</li></ul><br> </div>