Admin Assistant Jobs

[Hiring] ???????????????????????????? ???????????????????????????? – ???????????????????????????????????? & ???????????????????????????? ???????????????????????????????????????????????????? (Kattamia, Cairo)<br><br>The Role: We are seeking a precision-driven Project Manager who understands the critical transition from digital design to physical production. You will be based at our Kattamia facility, overseeing projects from Auto CAD shop drawings to final site handovers.<br>Mandatory Requirements:- Education: Bachelor’s Degree in Applied Arts / Engineering.- Industry Experience: 4+ years of hands-on experience in Furniture or Kitchen Manufacturing.- Technical Skills: High proficiency in Auto CAD; expert ability to interpret technical drawings, manage Bill of Materials (BOM), and extract cut-lists.- Mindset: A "zero-defect" approach to site installations and production quality control.- Location: Ability to work daily at our Kattamia facility.<br>Your Responsibilities:- Ensuring 100% design-to-production accuracy.- Managing complex site installations and final handovers across Cairo.- Serving as the primary technical liaison between the production plant and client project sites.<br>How to Apply: If you meet these requirements, please send your CV to:Email: ibrahim.ayman@saba-global.orgWhatsApp: +201024555968 (Please include "PM - Furniture" in your email subject line to be considered.)

We are looking for a proactive and organized Digital Marketing & Account Manager to manage client accounts, oversee digital marketing activities, and ensure the successful execution of campaigns. The ideal candidate will coordinate with internal teams, maintain strong client relationships, and contribute to content planning, social media management, and marketing performance.<br><br>Key Responsibilities:<br><br>- Manage day-to-day communication with clients and handle requests, feedback, and approvals.<br>- Develop and oversee monthly content plans and marketing campaigns.<br>- Coordinate with content creators, designers, and media buyers to ensure timely delivery.<br>- Monitor campaign performance and prepare reports with insights and recommendations.<br>- Support social media management, content creation, and community engagement.<br>- Ensure brand consistency across all digital platforms.<br>- Track project timelines and ensure tasks are completed on schedule.<br>- Identify opportunities to improve campaign performance and client satisfaction.<br><br>Requirements:<br><br>- Experience in Digital Marketing, Account Management, or a related role.<br>- Strong communication and client management skills.<br>- Good understanding of social media marketing and digital advertising.<br>- Excellent organizational and project management abilities.<br>- Ability to work in a fast-paced agency environment.<br>- Proficiency in Microsoft Office and digital marketing tools.

Job Summary:We are looking for a proactive HORECA Account Manager to manage and grow relationships with key clients across Hotels, Restaurants, and Cafés. The role focuses on maintaining existing accounts, maximizing revenue opportunities, and ensuring high levels of customer satisfaction.<br>Key Responsibilities:Manage and develop a portfolio of HORECA clients (hotels, restaurants, cafés, catering companies) Build strong, long-term relationships with key accounts Ensure achievement of assigned sales targets and KPIsIdentify upselling and cross-selling opportunities within existing accounts Handle client inquiries, complaints, and ensure timely resolution Coordinate with internal teams (sales, logistics, finance) for smooth order processing and delivery Monitor competitor activities and market trends Prepare regular account reports, forecasts, and performance updates Ensure timely collection of payments from clients<br>Requirements:Bachelor’s degree in Business Administration, Marketing, or related field3+ years of experience in HORECA / FMCG / Food Distribution Strong relationship management and negotiation skills Existing network within the HORECA sector is a plus Good communication and problem-solving skills Ability to work under pressure and meet targets Proficiency in MS Office and CRM systems Fluent in English

Company Description Marble Designs – Oriental Weavers is a carpet and rug manufacturer known for combining traditional craftsmanship with contemporary design and advanced production technologies. The company focuses on delivering high-quality, durable products that meet diverse customer tastes in local and international markets. Team members collaborate across design, production, and sales functions to bring innovative carpet concepts from idea to finished product. Working at Marble Designs – Oriental Weavers offers opportunities to contribute to creative projects, learn from experienced professionals, and grow within a dynamic manufacturing environment.<br>Role Description The Carpet Design Development Manager is a full-time, on-site role based in Giza, responsible for leading the creation and development of carpet designs from concept to production-ready artwork. This role oversees the design pipeline, coordinates with design, production, and sales teams, and ensures that all patterns, colors, and materials align with brand standards and market requirements. Day-to-day tasks include reviewing design briefs, guiding designers, approving samples, analyzing market trends, and translating customer insights into commercially viable collections. The manager monitors timelines and quality, collaborates with technical teams to optimize designs for manufacturing, and prepares presentations and documentation to support internal stakeholders and clients. This position also involves mentoring team members, maintaining organized design libraries, and recommending continuous improvements to design processes.<br>Qualifications<br> <br>Strong background in textile or carpet design, including pattern development, color theory, and material selection. Experience in design project management, with the ability to plan, prioritize, and oversee multiple design collections simultaneously. Proficiency in relevant design software (e.g., Adobe Illustrator, Photoshop, or specialized textile CAD tools) and digital file management. Knowledge of manufacturing processes for carpets and rugs, and the ability to adapt designs to production constraints and quality standards. Market awareness and commercial mindset, with skills in trend analysis, product positioning, and customer-focused design. Solid communication and collaboration skills to work effectively with design, production, sales, and leadership teams. Ability to lead and develop a design team, provide constructive feedback, and foster a creative, inclusive work environment. Bachelor’s degree in Textile Design, Industrial Design, Fine Arts, or a related field; relevant industry experience may be considered in place of formal education. Previous experience in carpet, textile, or home décor industries is highly beneficial. Strong attention to detail, problem-solving skills, and commitment to meeting deadlines and quality expectations.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an air travel industry-savvy Team Manager to join one of our growing travel programs in Cairo. The Team Manager will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.<br><br>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:<br><br>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks. <br><br>Qualifications<br><br>What You’ll Need:<br><br>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred) GDS tools experience is a must (Sabre/Amadeus/ADX) Ability to coach, monitor and develop a team of sales professionals within this niche industry Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivation Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose</p><p>The Regional Key Account Manager (SPOT Manager) plays a critical role in driving sustainable business growth, strategic customer development, and commercial excellence across the animal health market within the MENA region. Acting as the primary commercial leader for assigned markets, this role translates the client s regional strategy into actionable business plans, accelerates sales performance, and ensures consistent brand execution while maximizing customer value and profitability. Operating within the International Division, the Regional KAM (SPOT Manager) serves as the key interface between the client, distributors/importers, and local market stakeholders across Egypt, KSA, Iraq, Jordan, Kuwait, Lebanon, Libya, and Yemen ensuring alignment with business objectives, governance standards, and growth ambitions.</p><p>Key Responsibilities</p><p>1. Strategic Planning</p><ul><li>Develop and execute strategic plans for targeted markets to achieve and exceed sales targets</li><li>Own and drive Business and Marketing plans across the assigned region</li><li>Lead project creation across all phases (preparation, negotiation, and implementation)</li><li>Drive market growth, deployment, and strategy for Royal Canin across MENA markets</li><li>Provide insights into market context, risks, and opportunities</li><li>Recommend and develop locally relevant strategies</li></ul><p>2. Sales Performance &amp; Market Expansion</p><ul><li>Ensure accountability and delivery of annual sales targets</li><li>Manage existing country scope effectively</li><li>Identify and drive opportunities to expand the client s brand footprint</li></ul><p>3. Sales Acceleration</p><ul><li>Develop and implement sales acceleration strategies</li><li>Leverage appropriate tools and solutions to enhance commercial performance</li><li>Train and upskill importers sales teams</li><li>Monitor, measure, and optimize results</li><li>Manage P&amp;L performance across markets</li><li>Coordinate business activities, priorities, and execution with importers</li></ul><p>4. Team Leadership</p><ul><li>Build, lead, and develop a high-performing team</li><li>Oversee recruitment, onboarding, and team structure</li><li>Define team purpose, priorities, and ways of working</li><li>Drive performance, engagement, and development discussions</li></ul><p>5. Commercial Excellence</p><ul><li>Execute structured selling processes and drive sell-through performance</li><li>Support importers in maintaining strong brand presence (scientific communication, merchandising, digital/online media guidelines)</li><li>Conduct market analysis and report insights to Hub Leadership</li><li>Coach, motivate, and manage key customers</li><li>Ensure accurate and timely reporting and administration</li></ul><p>6. Cross-Functional Collaboration</p><ul><li>Work closely with internal functions (Regulatory, Demand, Logistics, Corporate) to deliver annual plans</li><li>Partner with Customer Service, Demand Planning, and Operations for smooth product flow and order execution</li><li>Co-create ways of working (WoW) with importers and generate actionable insights</li><li>Collaborate with local sales teams to share best practices and market intelligence</li></ul><p>7. Governance &amp; Compliance</p><ul><li>Ensure compliant contracts between client and importers are signed on time</li><li>Maintain regular follow-ups in line with audit guidelines</li><li>Safeguard brand governance and alignment with global brand strategy</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or related field</li><li>Fluent in English; Arabic is mandatory</li><li>Strong leadership and interpersonal skills with ability to influence across all levels</li><li>High energy, proactive, and results-oriented mindset</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and stakeholder management capabilities</li><li>Ability to make sound decisions with minimal supervision</li><li>Strong analytical skills with ability to identify issues and implement solutions</li><li>Self-driven, innovative, and able to operate efficiently in a fast-paced environment</li><li>Proven experience in Customer Management, Distributor Management, or Key Account Management</li><li>Experience building and leading teams is a plus</li><li>Strong proficiency in Microsoft Office (PowerPoint, Word, Excel)</li><li>FMCG or animal health industry background is preferred</li><li>Experience working in complex, fast-changing environments</li><li>Strong project management and business development mindset</li></ul><p></p></section>

Role Purpose, Key Responsibilities & Duties:<br>The IT Portfolio Manager will oversee the management, execution, and governance of IT projects within the organization, ensuring alignment with business strategies and objectives. Reporting to the Head of IT Demand and Portfolio Management, the IT Portfolio Manager will be responsible for coordinating with various stakeholders to ensure that the portfolio of IT projects delivers value, meets timelines, stays within budget, and mitigates risks effectively.<br>The role will ensure that IT initiatives align with Transmed's strategic goals, are prioritized according to business value, and are executed efficiently, contributing to the transformation of Transmed’s business digital landscape.<br><br><br>Key Competencies & Skills: Assist in the development and management of the IT project portfolio, ensuring alignment with business needs and IT strategies. Work on ensuring the efficient prioritization and allocation of resources to IT projects based on business objectives and value. Maintain and monitor the project portfolio dashboard, ensuring that accurate and up-to-date information on project statuses, risks, budget, and timelines is readily available. Ensure that IT projects follow standardized governance processes, frameworks, and best practices for project delivery. Coordinate regular reviews of the portfolio to assess performance, budget utilization, and alignment with business goals. Collaborate with project managers to address issues, track milestones, and mitigate risks that could impact delivery timelines or business outcomes. Partner with key stakeholders in IT and business functions (Commercial, Supply Chain, Finance, HR) to ensure proper communication and alignment on portfolio status, risks, and priorities. Act as the liaison between IT and business units to collect, analyze, and prioritize IT demand based on business value, available resources, and strategic goals. Prepare and present portfolio performance reports, dashboards, and KPIs to senior management and other relevant stakeholders. Assist in managing the budget for IT projects, ensuring that costs are tracked and managed in line with approved allocations. Work with the finance and procurement teams to monitor the financial aspects of the portfolio, including cost forecasting and financial reporting. Identify, evaluate, and mitigate risks associated with the IT portfolio, ensuring that contingency plans are in place. Collaborate with project managers to ensure that risks are continuously monitored, and corrective actions are taken when necessary. Collaborate with the Head of IT Demand and Portfolio Management to manage vendor relationships, ensuring that vendors deliver as per the contract terms. Support vendor performance evaluations and ensure that service level agreements (SLAs) are met. Continuously seek to improve portfolio management processes, identifying opportunities for efficiency and value delivery. Bachelor’s degree in Information Technology, Computer Science or related discipline. Master degree in Business Administration (MBA) with a focus on IT management or a relevant domain is a plus.6+ years of progressive business technology experience supporting IT strategies, managing major digital initiatives and delivering tangible results. Extensive knowledge of enterprise technology partners platforms, solutions, applications and systems (Oracle, Microsoft, Salesforce, Others) Project Management Professional (PMP) and or ITIL (Information Technology Infrastructure Library) is a plus.

Role Purpose, Key Responsibilities & Duties:<br>The IT Portfolio Manager will oversee the management, execution, and governance of IT projects within the organization, ensuring alignment with business strategies and objectives. Reporting to the Head of IT Demand and Portfolio Management, the IT Portfolio Manager will be responsible for coordinating with various stakeholders to ensure that the portfolio of IT projects delivers value, meets timelines, stays within budget, and mitigates risks effectively.<br>The role will ensure that IT initiatives align with Transmed's strategic goals, are prioritized according to business value, and are executed efficiently, contributing to the transformation of Transmed’s business digital landscape.<br><br><br>Key Competencies & Skills: Assist in the development and management of the IT project portfolio, ensuring alignment with business needs and IT strategies. Work on ensuring the efficient prioritization and allocation of resources to IT projects based on business objectives and value. Maintain and monitor the project portfolio dashboard, ensuring that accurate and up-to-date information on project statuses, risks, budget, and timelines is readily available. Ensure that IT projects follow standardized governance processes, frameworks, and best practices for project delivery. Coordinate regular reviews of the portfolio to assess performance, budget utilization, and alignment with business goals. Collaborate with project managers to address issues, track milestones, and mitigate risks that could impact delivery timelines or business outcomes. Partner with key stakeholders in IT and business functions (Commercial, Supply Chain, Finance, HR) to ensure proper communication and alignment on portfolio status, risks, and priorities. Act as the liaison between IT and business units to collect, analyze, and prioritize IT demand based on business value, available resources, and strategic goals. Prepare and present portfolio performance reports, dashboards, and KPIs to senior management and other relevant stakeholders. Assist in managing the budget for IT projects, ensuring that costs are tracked and managed in line with approved allocations. Work with the finance and procurement teams to monitor the financial aspects of the portfolio, including cost forecasting and financial reporting. Identify, evaluate, and mitigate risks associated with the IT portfolio, ensuring that contingency plans are in place. Collaborate with project managers to ensure that risks are continuously monitored, and corrective actions are taken when necessary. Collaborate with the Head of IT Demand and Portfolio Management to manage vendor relationships, ensuring that vendors deliver as per the contract terms. Support vendor performance evaluations and ensure that service level agreements (SLAs) are met. Continuously seek to improve portfolio management processes, identifying opportunities for efficiency and value delivery. Bachelor’s degree in Information Technology, Computer Science or related discipline. Master degree in Business Administration (MBA) with a focus on IT management or a relevant domain is a plus.6+ years of progressive business technology experience supporting IT strategies, managing major digital initiatives and delivering tangible results. Extensive knowledge of enterprise technology partners platforms, solutions, applications and systems (Oracle, Microsoft, Salesforce, Others) Project Management Professional (PMP) and or ITIL (Information Technology Infrastructure Library) is a plus.

Job Summary The Quality Control Retail Manager is responsible for ensuring consistent operational excellence, compliance with company standards, and superior customer experience across all retail stores. The role oversees quality control processes, conducts store audits, monitors compliance with operational procedures, and drives continuous improvement initiatives to enhance overall retail performance. Key Responsibilities Develop and implement quality control standards and procedures across all retail locations. Conduct regular store audits to ensure compliance with company policies, SOPs, visual merchandising standards, and operational guidelines. Monitor customer service quality and ensure a consistent brand experience across all stores. Evaluate store operations, identify performance gaps, and implement corrective action plans. Monitor inventory management, stock accuracy, shrinkage, and loss prevention practices. Ensure compliance with health, safety, and security regulations. Analyze audit results, customer feedback, and operational KPIs to identify improvement opportunities. Collaborate with Retail Operations, HR, Training, and Store Managers to improve operational performance. Develop quality reports and present findings and recommendations to senior management. Support new store openings by ensuring compliance with operational and quality standards. Lead continuous improvement initiatives to enhance efficiency, productivity, and customer satisfaction. Qualifications Bachelor's degree in Business Administration, Retail Management, Quality Management, or a related field.5–8 years of experience in retail operations or quality control, including at least 3 years in a managerial role. Experience in retail chains, fashion, luxury, FMCG, or consumer goods is preferred. Strong knowledge of retail operations, quality assurance, SOPs, and customer service standards. Experience in conducting operational audits and compliance reviews. Proficiency in Microsoft Office and ERP/POS retail systems. Strong analytical, leadership, communication, and problem-solving skills. Willingness to travel regularly between retail locations.

ROLE OVERVIEWThe Traffic Manager – Design Hub is a Group-level operational role responsible for managing the end-to-end flow of creative work across Brand Aid's centralized Design Hub, serving all 8 country offices and their clients. This role acts as the command center of the creative operation — receiving briefs, allocating resources, tracking project timelines, prioritizing workloads, and ensuring every creative deliverable moves through the production process on time and to standard. The Traffic Manager is the critical bridge between country account teams and the Group Design Hub, ensuring no job is missed and creative capacity is always optimally deployed.<br>GROUP COVERAGEUAE - Egypt - Iraq - Lebanon - Jordan - Saudi Arabia - Qatar - Kuwait<br>Department: Creative / Design Hub – Group Scope: Group-wide · 8 Countries Industry: Marketing, Advertising & Production<br>RESPONSIBILITIES IN DETAILBrief Intake, Job Logging & Prioritisation•Receive, review, and log all creative briefs submitted by country account teams across all 8 offices•Assess brief completeness; follow up with account teams where information or assets are missing•Prioritise incoming jobs based on client deadlines, revenue value, and creative complexity•Issue job numbers and maintain job status in the Group management system (Asana, Monday.com, or equivalent)<br>Workflow Management & Production Scheduling•Own and maintain the Group Design Hub production calendar across all active and upcoming jobs•Create project timelines with clear milestones: design start, first draft, review, client proof, and delivery•Monitor all live jobs daily and proactively flag any job at risk of missing its deadline•Maintain clear version control across all projects; ensure correct files are in production at all times<br>Resource Allocation & Capacity Planning•Allocate briefs to the right designer or production specialist based on skillset, availability, and workload•Maintain a live capacity plan for the Design Hub team — flag overload or underutilisation proactively•Manage freelancer or surge resource requests when internal capacity is exceeded•Update resource plans daily and adjust in real time as urgent or revised briefs arrive<br>Liaison, Quality Gate & Delivery Coordination•Act as the primary contact between country account teams and the Group Design Hub•Ensure all creative outputs pass through internal QC stages before being shared with clients•Manage handover of final approved artwork and production files to account teams and vendors•Escalate unresolved scope creep or resource conflicts to the Creative Director promptly<br>REQUIRED QUALIFICATIONS•Bachelor's degree in Graphic Design, Media, Business Administration, Project Management, or related field•4–7 years in traffic management, production coordination, or studio operations within a creative, advertising, or marketing agency•Proven experience managing creative workflows across multiple simultaneous projects and tight deadlines•Hands-on experience with project management or traffic tools (Asana, Monday.com, Trello, Workamajig, or equivalent)•Strong understanding of the creative production process — from brief to final delivery — across digital, print, and events•Excellent command of English (written and spoken); Arabic is an advantage<br>KEY SKILLS & COMPETENCIES•Creative traffic management and production scheduling•Resource planning and capacity management•Strong organisational skills and multitasking ability•Assertive and clear professional communication•Calm and decisive under deadline pressure•Attention to detail and version control discipline<br>PREFERRED EXPERIENCE•Prior experience as a Traffic Manager or Studio Manager in a multi-country or Group agency structure•Familiarity with design production requirements: Adobe Creative Suite file formats, digital output specs, and print-ready standards•Experience scheduling resources across diverse creative disciplines: graphic design, motion, video, photography, and 3D•Background managing production timelines for brand activations, events, exhibitions, or BTL campaigns•Experience implementing or improving a traffic management or creative operations system from scratch•Understanding of agency commercial dynamics: resource cost management and project profitability<br>WHAT SETS THE IDEAL CANDIDATE APARTThe ideal candidate is a calm, highly organised operator who thrives in fast-paced creative environments. They are assertive enough to hold account teams to brief standards and creative teams to deadlines, yet collaborative enough to maintain strong relationships across all Brand Aid countries. They see chaos and turn it into process — every time.

Company Description Saal Invest is a growing food and beverage group launched in 2006 by a management team with extensive experience in creating and operating restaurants and cafes across Egypt and the Middle East. The company has developed several well-known concepts, including Buffalo Burger and Roma Pizza To Go, along with many additional restaurant brands. Saal Invest focuses on the fast-casual dining segment, combining high-quality ingredients, classic cooking methods, and distinctive interiors with efficient service and accessible prices. With over 50 restaurants and multiple franchise partners, the company is committed to quality, continuous market research, and building diverse teams. Saal Invest aims to deliver outstanding experiences that leave customers, employees, and shareholders satisfied. Role Description The Restaurants Quality Manager is a full-time remote role responsible for monitoring and enhancing quality standards across Saal Invest’s restaurant portfolio and franchise operations. This role includes developing and updating quality assurance procedures, implementing food safety and hygiene protocols, and ensuring compliance with local and regional regulations. The Restaurants Quality Manager will review operational performance data, conduct virtual audits and inspections, and coordinate with on-site teams to address quality issues and implement corrective actions. The role also involves collaborating with operations, training, and supply chain teams to standardize processes, improve customer experience, and support new restaurant and franchise openings. The individual will prepare regular quality reports, recommend improvements based on market and customer feedback, and support continuous improvement initiatives aligned with Saal Invest’s core values. Qualifications Strong background in quality management, food safety, and hygiene standards within the restaurant or broader F&B industry. Experience with operational audits, process improvement, and compliance monitoring across multi-location or franchise environments. Ability to analyze performance metrics, customer feedback, and market data to identify trends and recommend practical quality enhancements. Proficiency in using digital tools and remote collaboration platforms to manage quality oversight and communicate with distributed teams. Demonstrated skills in stakeholder management, including working with restaurant managers, franchise partners, suppliers, and cross-functional internal teams. Excellent written and verbal communication skills, with the ability to prepare clear reports, guidelines, and training materials. Strong organizational and time-management abilities, with attention to detail and a structured approach to documentation and follow-up. Bachelor’s degree in Hospitality Management, Food Science, Business Administration, or a related field; relevant certifications in quality or food safety (e.g., HACCP, ISO, Serv Safe) are an advantage. Prior experience in fast-casual or quick-service restaurant environments is preferred, along with familiarity with Middle East and North Africa markets. Comfort working remotely across time zones,

Engineering Manager Location: Maadi, Cairo, Egypt (Hybrid) Department: Engineering About the Role We are seeking an experienced Engineering Manager to lead high-performing software engineering teams and ensure the successful delivery of scalable, secure, and high-quality software solutions. This role combines people leadership, technical leadership, and delivery management, working closely with Product, QA, Dev Ops, and executive stakeholders to drive engineering excellence and business success. Key Responsibilities Engineering Leadership Build, mentor, and lead high-performing engineering teams. Foster a culture of ownership, accountability, collaboration, and continuous learning. Conduct regular one-on-one meetings, performance reviews, feedback sessions, and career development discussions. Support engineers in achieving career growth and promotion objectives. Delivery & Execution Own the execution of product roadmaps and ensure predictable, high-quality delivery. Improve sprint planning, estimation, prioritization, and engineering processes. Balance feature development, technical debt, operational support, and product quality. Identify and remove delivery blockers while managing cross-team dependencies. Technical Excellence Promote engineering best practices for architecture, coding standards, testing, maintainability, scalability, and reliability. Partner with Technical Leads and senior engineers to drive sound technical decisions and system design. Collaborate with QA teams to improve release quality, regression coverage, and defect prevention. Cross-Functional Collaboration Work closely with Product Managers, Dev Ops, QA, Delivery, and executive leadership to align engineering execution with business objectives. Support customer escalations while ensuring engineering teams remain focused on roadmap priorities. Participate in technical planning, project reviews, and continuous process improvement initiatives. Talent Acquisition & Team Development Define hiring requirements for engineering teams. Conduct technical interviews and candidate evaluations. Support onboarding, coaching, succession planning, and engineering career frameworks. Qualifications Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field. Minimum 7 years of experience in Software Engineering. Previous experience leading software engineering teams. Strong understanding of Agile/Scrum methodologies and software delivery practices. Experience building and maintaining production software systems. Experience managing Backend, Frontend, Full Stack, Platform, or Machine Learning engineering teams. Strong leadership, coaching, and performance management skills. Excellent communication and stakeholder management abilities. Preferred Experience within Saa S, AI/ML, Enterprise Software, Fin Tech, or other regulated industries. Experience with Cloud platforms and/or On-Premises deployments. Knowledge of Dev Ops, CI/CD pipelines, Observability, and Site Reliability Engineering (SRE). Experience scaling engineering organizations and building engineering operating models. Technical Skills Software Engineering Software Architecture System Design Agile & Scrum Dev Ops CI/CDCloud Computing Product Engineering AI / Machine Learning Saa SEngineering Operations Technical Strategy Core Competencies Leadership & People Management Coaching & Mentoring Strategic Planning Project & Delivery Management Stakeholder Management Decision Making Problem Solving Communication & Collaboration Performance Management Continuous Improvement

Company Description SQUARE Engineering Firm (Square S. A. E) is an Egyptian joint-stock company founded in 1992, specializing in delivering distinguished architectural and construction projects. The firm collaborates with a network of experienced consultants and architects, supported by a dedicated technical office. This structure enables the company to combine strong local expertise with knowledge of international standards and practices. SQUARE focuses on meeting both technical quality and project timing commitments, offering team members exposure to complex, high-impact projects within Egypt’s built environment. The culture emphasizes professionalism, collaboration, and continuous learning grounded in the founders’ extensive industry experience.<br>Role Description This is a full-time, on-site Design Manager role based in Egypt. The Design Manager will lead and coordinate multi-disciplinary design teams across all project phases, from concept development through detailed design and construction documentation. Responsibilities include translating client requirements into design briefs, reviewing and approving design proposals, and ensuring compliance with local codes, international standards, and firm guidelines. The person in this role will oversee design schedules, manage design-related risks, and collaborate closely with project managers, site teams, and external consultants to resolve technical issues. Additional responsibilities include mentoring junior designers, implementing quality control processes, and contributing to the continuous improvement of design methodologies and tools across the firm.<br>Qualifications<br> <br>Strong architectural and engineering design skills, including concept development, schematic design, and detailed design for building and infrastructure projects. Proficiency in design and drafting tools (e.g., Auto CAD, Revit or other BIM platforms, and relevant visualization or modeling software). Experience in design coordination and management, including leading interdisciplinary teams and integrating inputs from structural, MEP, and other specialists. Solid understanding of local Egyptian building codes, regulations, and permitting processes, as well as familiarity with international standards and best practices. Proven ability in project planning and time management, including preparing and monitoring design schedules and meeting milestones. Excellent communication and presentation skills, with the ability to engage effectively with clients, consultants, contractors, and internal stakeholders. Demonstrated experience in quality assurance and quality control for design deliverables, including technical reviews and design risk mitigation. Leadership capabilities, including mentoring and developing junior team members, fostering collaboration, and managing performance. Bachelor’s degree or higher in Architecture, Civil Engineering, or a related discipline from an accredited institution. Previous experience (typically 7+ years) in design management or senior design roles within engineering or architectural firms; experience with complex or large-scale projects is a plus. Ability to work on-site in Egypt and collaborate across different project locations as needed

ROLE OVERVIEWThe Talent & Training Development Manager is a Group-level role responsible for designing and driving Brand Aid's people development strategy across all 8 countries and 1,000+ employees. This position owns the full talent development lifecycle — from talent identification and succession planning to training needs assessment, programme design, and capability building — ensuring Brand Aid builds a high-performing, future-ready workforce aligned to the Group's strategic growth agenda. The role partners closely with Country HR Managers and department heads to embed a learning culture and deliver measurable impact across all business units. GROUP COVERAGEUAE - Egypt - Iraq - Lebanon - Jordan - Saudi Arabia - Qatar - Kuwait<br>Department: Human Resources – Group Scope: Group-wide · 8 Countries Industry: Marketing, Advertising & Production<br>RESPONSIBILITIES IN DETAILTalent Development Strategy & Framework Design and implement a Group-wide talent development strategy aligned to Brand Aid's business objectives Build and maintain competency frameworks and career pathways across all functions and levels Establish a Group L&D policy governing standards, processes, and quality across all 8 countries Develop and manage the annual L&D budget with Country HR Managers and department heads<br>Succession Planning & Talent Pipeline•Design and drive the Group succession planning process for critical and leadership-level roles•Maintain talent pools and readiness assessments for key positions across all 8 countries•Partner with Country HR Managers to identify high-potential employees and build development roadmaps•Facilitate talent review meetings with senior leadership and present succession dashboards<br>Training Needs Assessment & Programme Design•Conduct structured Training Needs Assessments (TNAs) across all countries, functions, and levels•Identify skill gaps and translate them into actionable individual and team development plans•Design, source, and deploy training programmes — functional, leadership, soft skills, and compliance•Manage external training vendors, e-learning platforms, and certification partner relationships<br>Performance Enablement & L&D Analytics•Partner with Country HR teams to embed performance management into individual development plans•Support the rollout and ongoing effectiveness of the Group KPI and OKR frameworks•Build manager capability through coaching toolkits and leadership development programmes•Track L&D metrics — completion rates, skill acquisition, ROI — and report to CHRO quarterly<br>REQUIRED QUALIFICATIONS•Bachelor's degree in Human Resources, Business Administration, Psychology, or related field; Master's or HR certification (CIPD, SHRM, CPTD) is a strong advantage•7–10 years of progressive HR experience, with at least 4 years in L&D, talent development, or organisational development•Proven experience designing and implementing Group or multi-country talent development strategies•Strong background in Training Needs Assessment, competency frameworks, and learning programme design•Demonstrated experience in succession planning and high-potential talent management•Excellent command of English (written and spoken); Arabic is an advantage<br>KEY SKILLS & COMPETENCIES•Learning & Development design and facilitation•Talent management and succession planning•Instructional design and LMS management•Multi-country stakeholder management and influence•Data-driven L&D reporting and ROI analysis•Strong presentation and communication skills<br>PREFERRED EXPERIENCE•Experience in a multi-country or Group HR structure, preferably in the MENA region•Prior L&D experience within a marketing, advertising, media, or creative agency environment•Hands-on experience implementing a Brand Academy, internal university, or internship-to-hire programme•Familiarity with e-learning platforms and LMS tools (Talent LMS, Moodle, Cornerstone, or equivalent)•Experience rolling out OKR or KPI-linked performance development frameworks at organisational level•Track record of working directly with C-suite leaders on talent strategy and workforce planning<br>WHAT SETS THE IDEAL CANDIDATE APARTThe ideal candidate is not only an L&D expert but a strategic HR partner who translates business goals into people capability. They combine analytical rigour with a hands-on approach, can build from scratch in a fast-paced multi-country environment, and are passionate about building cultures where people grow.

Job Summary The Brand Account Manager is responsible for managing vendor relationships, coordinating onboarding, and ensuring operational efficiency. This role supports cross functional collaboration and contributes to the growth and success of local brand partnerships.<br> Key Responsibilities• Act as the primary contact for vendors, addressing their needs, and resolving issues to ensure smooth and effective partnerships.• Manage daily brand relationships to ensure smooth communication and operations.• Coordinate onboarding of new brands and ensure alignment with company standards.• Monitor vendor performance through regular reviews and KPIs, addressing any issues proactively.• Collaborate with inventory, merchandising, and marketing teams to optimize product assortment and availability.•Support contract management and negotiation processes.•Maintain accurate records of vendor agreements, product details, and pricing.• Assist in identifying new vendor opportunities in line with market trends and company goals• Facilitate timely resolution of vendor-related challenges or discrepancies. Qualifications Education bachelor’s degree in business, or related field. Experience 1-2 years' experience in vendor management, procurement, or related store roles.<br>Soft Skills • Strong organizational and communication skills.• Ability to build and maintain productive professional relationships.• Detail-oriented with excellent problem-solving capabilities.• Passion for supporting local Egyptian brands and sustainable business practices.

Job Description:Develop the annual marketing strategy and marketing plan. Develop quarterly marketing campaigns. Create monthly promotional calendars. Define and manage the marketing budget. Identify and segment target customers. Build brand positioning strategies. Conduct competitor analysis. Develop customer acquisition strategies. Develop customer retention strategies. Present marketing strategies to senior management.<br>Brand Management:Maintain a consistent brand identity across all malls. Protect and enforce brand guidelines. Review all marketing materials. Maintain visual identity standards. Approve advertising creatives. Ensure consistency across all branches. Manage rebranding projects. Build and strengthen a premium brand perception.<br>Events Management:Plan and execute events that increase customer engagement. Digital Marketing:Manage all digital marketing activities. Oversee social media management.<br><br>Requirements Bachelor's degree in Marketing, Business Administration, or a related field. Minimum 7 years of experience in Marketing, with at least 1-2 years of experience in a Marketing Manager role. Previous experience working with a large marketing agency is highly preferred. Strong strategic planning and budget management skills. Excellent analytical, leadership, and communication abilities. Proven experience in brand management, campaign development, and digital marketing. Ability to manage multiple projects and work effectively in a fast-paced environment.

Role Summary The Customer Experience Manager is responsible for designing, governing, and continuouslyimproving the end-to-end customer journey across all touchpoints within the destination. The rolecombines customer strategy, operational excellence, digital transformation, service design,analytics, and cross-functional leadership to ensure customer needs are translated into measurablebusiness improvements. The role acts as the voice of the customer across the organization, partnering with Development,Property Management, Community Care, Marketing, Sales, Hospitality, Technology, and Operations to drive customer satisfaction, loyalty, operational efficiency, and long-term valuecreation. Key Responsibilities• Develop and execute the Customer Experience strategy.• Design and optimize end-to-end customer journeys.• Lead Voice of Customer programs (CSAT, NPS, CES, surveys, sentiment analysis).• Build executive dashboards and customer insight reports.• Own CX requirements for CRM platforms and digital products.• Lead customer innovation initiatives including AI, self-service and advocacy programs.• Partner cross-functionally with Development, Property Management, Marketing, Sales, Hospitality,Legal, IT and Operations.• Define customer-facing processes and governance frameworks.• Lead cross-functional CX projects from concept through implementation.• Represent the customer in executive decision-making.• Design service standards and communication frameworks.• Drive continuous improvement through root-cause analysis and operational enhancements.

About the Job:The Category Manager is responsible for developing and executing strategic plans to manage product categories effectively, optimize product assortments, and drive sales growth. This role involves analyzing market trends, managing supplier relationships, and collaborating with cross functional teams to maximize category profitability and meet customer needs.<br>Responsibilities:Include but not limited to:Develop and implement category strategies aligned with business objectives. Conduct market research and analyze consumer trends to identify growth opportunities. Manage supplier negotiations to secure favorable terms and pricing. Monitor category performance using sales data and key performance indicators. Collaborate with marketing, sales, and supply chain teams to optimize product assortment and promotions. Forecast demand and manage inventory levels to ensure product availability. Identify and mitigate risks related to category performance or supply chain disruptions. Prepare reports and presentations for senior management regarding category health and recommendations. Stay updated on industry developments and competitor activities.<br><br>Requirements:Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field; MBA preferred. Minimum of 4-5 years experience in category management, merchandising, or related roles. Proven track record of driving sales growth and profitability within assigned categories. Experience working with cross-functional teams and external vendors.

Job Description:Develop the annual marketing strategy and marketing plan. Develop quarterly marketing campaigns. Create monthly promotional calendars. Define and manage the marketing budget. Identify and segment target customers. Build brand positioning strategies. Conduct competitor analysis. Develop customer acquisition strategies. Develop customer retention strategies. Present marketing strategies to senior management.<br><br>Brand Management:Maintain a consistent brand identity across all malls. Protect and enforce brand guidelines. Review all marketing materials. Maintain visual identity standards. Approve advertising creatives. Ensure consistency across all branches. Manage rebranding projects. Build and strengthen a premium brand perception<br>.<br>Events Management:Plan and execute events that increase customer engagement. Digital Marketing:Manage all digital marketing activities. Oversee social media managemen<br><br>t.<br><br>Requirements Bachelor's degree in Marketing, Business Administration, or a related field. Minimum 7 years of experience in Marketing, with at least 1-2 years of experience in a Marketing Manager role. Previous experience working with a large marketing agency is highly preferred. Strong strategic planning and budget management skills. Excellent analytical, leadership, and communication abilities. Proven experience in brand management, campaign development, and digital marketing. Ability to manage multiple projects and work effectively in a fast-paced environm<br>ent.

Job Summary The Brand Account Manager is responsible for managing vendor relationships, coordinating onboarding, and ensuring operational efficiency. This role supports cross functional collaboration and contributes to the growth and success of local brand partnerships.<br> Key Responsibilities• Act as the primary contact for vendors, addressing their needs, and resolving issues to ensure smooth and effective partnerships.• Manage daily brand relationships to ensure smooth communication and operations.• Coordinate onboarding of new brands and ensure alignment with company standards.• Monitor vendor performance through regular reviews and KPIs, addressing any issues proactively.• Collaborate with inventory, merchandising, and marketing teams to optimize product assortment and availability.•Support contract management and negotiation processes.•Maintain accurate records of vendor agreements, product details, and pricing.• Assist in identifying new vendor opportunities in line with market trends and company goals• Facilitate timely resolution of vendor-related challenges or discrepancies. Qualifications Education bachelor’s degree in business, or related field. Experience 1-2 years' experience in vendor management, procurement, or related store roles.<br>Soft Skills • Strong organizational and communication skills.• Ability to build and maintain productive professional relationships.• Detail-oriented with excellent problem-solving capabilities.• Passion for supporting local Egyptian brands and sustainable business practices.