Admin Assistant Jobs - Cairo Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Planning Lead with a strong background in project planning and schedule management to support the successful delivery of complex infrastructure and capital programmes. This role is critical to establishing and maintaining robust, integrated project schedules, monitoring progress against agreed baselines, and providing clear, insightful reporting that enables effective decision-making throughout the project lifecycle. The Planning Lead brings structure, transparency, and accountability to programme timelines, ensuring projects remain aligned, realistic, and delivery-focused. Working closely with project managers, contractors, and client stakeholders, the Planning Lead will lead schedule development and control at project level, drive planning governance, and support performance analysis and recovery planning. The role offers the opportunity to influence outcomes across major projects while building capability within delivery teams, with strong potential to progress into senior programme or portfolio-level planning leadership positions.</p><p>Who we re looking for</p><p>Do you have a strong background in project planning and schedule management, with the ability to create structure, drive accountability, and support timely delivery across complex infrastructure programmes? We're looking for a Planning Lead to oversee project planning and scheduling activities across major capital projects. The main focus of the role is to establish and maintain robust project schedules, monitor progress against baselines, and provide clear reporting and analysis that supports effective decision-making throughout the project lifecycle.</p><p>About the Planning Lead role</p><p>We're looking for a professional who can lead schedule management at project level and provide the structure needed to manage timelines in a disciplined and transparent way. In this role, you will develop and maintain integrated schedules, assess progress and deviations, and support project teams with schedule analysis, reporting, and planning governance. You will work closely with contractors, project managers, and client stakeholders to ensure schedules are realistic, aligned, and consistently maintained. You will also support planning governance through reviews, steering meetings, and the application of planning standards and tools. This role offers strong growth potential into senior programme planning or portfolio-level leadership roles.</p><p>Your responsibilities</p><p>Those in the Planning Lead role are responsible for:</p><ul><li>Leading the development, maintenance, and control of project schedules, ensuring approved baselines are established and monitored across all delivery stages.</li><li>Creating and maintaining Level 1 to Level 4 schedules, integrating contractor inputs, resources, milestones, and relevant cost interfaces.</li><li>Monitoring schedule performance, identifying deviations, and producing clear progress reports and recovery insights for project leadership and clients.</li><li>Validating schedules and supporting schedule risk assessments to improve planning reliability and delivery confidence.</li><li>Facilitating planning reviews and steering meetings to support consistent decision-making and accountability across stakeholders.</li><li>Providing guidance and training to project participants to ensure consistent application of scheduling tools, standards, and reporting practices.</li><li>Supporting the overall delivery strategy by safeguarding timelines and strengthening coordination across the project lifecycle.</li></ul><p>Skills and experience required</p><p>You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight.</p><p>About the team</p><p>This role forms part of a broader project controls and delivery function supporting complex infrastructure and capital programmes. The team helps clients improve project performance through disciplined planning, reliable controls, and transparent reporting. You will work with project management, contractors, and client teams to create better visibility, stronger governance, and more predictable delivery outcomes.</p><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}</p><p>Desired Languages (If blank, desired languages not specified)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight.</p><p></p></section>

About Zeal Group<br><br>Zeal Group is an award-winning Fin Tech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe ????<br><br>Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus ????<br><br>We are a product and people focused company who are passionate about growth, innovative technology, and collaboration ????????<br><br>Requirements<br><br><br>What you will do on a day to day basis<br><br>Maintain customer experience through team member interaction and products presentation Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings Execution of company standard sales process and procedure Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal's online trading platform. Supervise actions of Account Executives within his/her department Follow up on CRM records and make sure it is always updated Maintain knowledge of new products, offerings, and company promotions targeting the retail segment. Ensure sales team is meeting call numbers and KPI's on daily, monthly, quarterly basis Demonstrate teamwork by assisting and cooperating with co-workers as needed Communicate effectively Maintain confidentiality of company and all customer records Represent company in areas of public relations like expos, company events, etc Achieve needed results and a high level of sales performance Assist CS team in maintaining KYC documentation Oversee and ensure compliance of all sub-ordinates Conduct Quality Assurance call reviews in a timely manner to better coach the team Recommend new products and services and/or procedural adjustments based on customer needs and market changes. Ensure sales team is achieving sales targets including:No. of Accounts (Lead to Account) No. of Funded Accounts (FTD) Gross Deposits. Client Satisfaction No. of daily calls Quality of calls. <br><br><br>What We Expect From You<br><br>B. Sc. Degree from any discipline Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department 3 years of proven record experience in a leadership position managing sales team Professional Key Knowledge Area Requirement: Basic Financial markets knowledge Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies Selling Skills Communication skills Customer orientation Learning flexibility

SIAC Holding is a diversified group of integrated and specialized companies operating across construction, real estate development, building materials, facilities management, and investment. The Group is structured to oversee and coordinate its activities in key business areas, ensuring alignment with strategic priorities and growth objectives. SIAC Holding focuses on delivering high-quality projects and services across its core sectors, leveraging synergies between its business units. The organization offers a dynamic environment for professionals who seek to contribute to complex, large-scale initiatives in the broader construction and development ecosystem.<br>Responsibilities Lead the annual budgeting process and periodic forecasting cycles across the Group and its subsidiaries. Develop and maintain financial models to support strategic planning, business cases, and investment decisions. Prepare consolidated management reports, variance analysis, and KPI dashboards for the Group CFO and executive leadership. Partner with subsidiary leaders to analyze financial performance and identify opportunities for cost optimization and revenue growth. Conduct scenario planning and sensitivity analysis to support strategic and investment decision-making. Monitor actual performance against budget and forecast, highlighting risks, opportunities, and recommended corrective actions. Support the development and enhancement of FP&A systems, reporting tools, and process automation. Provide financial insights, analysis, and recommendations to support Board and management presentations. Coordinate with subsidiary finance teams to ensure consistency, accuracy, and timeliness of financial planning data across the Group. Ensure compliance with Group financial policies, reporting standards, and internal controls.<br>Qualifications Strong Financial Planning and Finance skills, with a minimum of 8 years of experience managing budgeting, forecasting, and financial performance for complex organizations. Advanced Analytical Skills, including the ability to interpret financial data, identify trends, and translate findings into actionable recommendations. Proficiency in Financial Modeling, including scenario analysis and sensitivity testing to support strategic and operational decision-making. Demonstrated expertise in Budgeting & Forecasting, with a track record of building and maintaining comprehensive financial plans. Bachelor’s degree in Finance, Accounting, Economics, or a related field; professional certifications (e.g., CFA, CPA) are an advantage. Experience in construction, development, or related industries is beneficial, with familiarity in project-based financial analysis. Strong communication and presentation skills, with the ability to work collaboratively across functions and levels. Proficiency in Excel and financial planning tools; experience with SAP or enterprise reporting systems is preferred.

Job Description<br><br>Purpose of Role:<br><br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br><br>Key Responsibilities:<br><br>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt<br><br>Requirements<br><br>Experience:<br><br>12-15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles<br><br>Relationships & Network:<br><br>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)<br><br>Skills:<br><br>Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts<br><br>Profile Fit:<br><br>Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East & Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements

Ready to build a real career in sales — fully remote — while helping children and teens gain future-proof skills?<br>Join Kodland, a global online school where children and teenagers aged 5–17 learn coding, develop digital confidence, and build skills for the future. Kodland is officially STEM.org Accredited™, a globally recognized quality mark in STEM education. We are growing our Arabic-speaking markets, which means more opportunity, faster growth, and real ownership for the people who join early.<br>???? What You’ll DoDeliver 60-minute online trial lessons via Zoom for children and their parents Build a friendly connection with families and understand their goals Present Kodland’s programs and guide families to the right course choice Answer questions and handle objections calmly and professionally Convert interested families into enrollments through consultative conversations Work with a clear structure, practical training, and ongoing support from day one<br>✅ What We’re Looking For Strong communication skills and confidence on video calls Sales experience is a plus, but not required — we train you Arabic speaker with English level B2+Technical readiness: PC/laptop, webcam, headset or microphone, and stable internet Availability during evening hours, as most lessons happen after school/work hours Ability to work at least 25 hours per week, including one weekend day You’ll be able to manage your own weekly schedule, but availability from 16:00 Egypt time is important because this is when most families are available.<br>???? Why You’ll Love Working With Kodland Fully remote — work from anywhere Flexible schedule — great for students and early-career professionals Fast career growth — new market expansion creates quick promotion paths for strong performers Detailed onboarding and practical training — you’ll know exactly what to do on calls International team — work with colleagues across multiple countries Meaningful product — help children build real digital skills for the future96% of parents are satisfied with our programs<br>???? Compensation This is a performance-based role with strong earning potential. Team members who work around 25–30 hours per week usually earn approximately $400–$600 per month, while top performers can earn around $900+ per month. The full commission and bonus structure will be explained clearly during the interview.<br>???? Apply Now Click Apply on Linked In to show your interest.

We're a Service Now Elite Partner delivering across Canada, Saudi Arabia and Egypt. Our Egypt practice is scaling, and we're building the delivery team behind it. That means genuine ownership from day one, senior Service Now people around you, and room to grow into more as we do.<br>The role You'll own Service Now implementations end to end for our Egypt and KSA clients. Not supporting a PM. Not running the process side while someone else carries delivery. You'll be the person accountable when the project lands, and the person clients call when it doesn't. Day to day that looks like:Owning delivery from scoping through go-live and into hypercare Running project governance — plans, RAID, steering, status that people actually read Managing the client relationship directly, including the difficult conversations Coordinating architects, developers and BAs across engagements Managing scope and change control so projects stay profitable Helping shape how we deliver as the Egypt practice grows<br>What we're looking for5+ years managing IT projects, with genuine Service Now implementation ownership. You've been the accountable PM on Service Now projects, not the BA, product owner or transition lead alongside one. Breadth across Service Now modules. ITSM is the baseline. ITOM, CSM, HRSD, SPM or ITAM exposure matters. Client-facing confidence. You can hold a steering committee, push back on scope, and keep a relationship intact while doing it. Arabic and English fluency. Some of our delivery is Arabic-first. PMP, PRINCE2, or SAFe — useful, not a dealbreaker if the delivery record is strong. Based in Cairo or able to work Cairo hours on a hybrid pattern.<br>Nice to have Service Now CSA or CIS certification Experience delivering for banking, telecom or public sector clients Prior work with a Service Now partner rather than in-house only Comfort with occasional travel to KSA<br>What you get End-to-end ownership from day one, not a piece of someone else's project A practice you help build rather than inherit Exposure across Egypt and KSA engagements Elite Partner delivery standards and the certification support that comes with it Hybrid working, Cairo-based

Company Description Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>Role Overview :<br>To serve as the commercial owner for a specific technology category, driving sustainable growththrough strategic assortment planning, data-driven pricing, and lifecycle management. The roleensures that the category remains competitive, profitable, and aligned with evolving market trendswhile maintaining optimal stock health.<br>What You’ll Do :Financial Ownership: Manage category revenue and profitability end-to-end, ensuring all financial targets and margin requirements are met. Commercial Strategy: Manage pricing strategies and promotional calendars to drive volume and market share without compromising brand value. Performance Analytics: Project and measure category sales and KPIs. Regularly share performance insights with cross-departmental groups to align on growth opportunities and operational improvements. Inventory & Forecasting: Work closely with supply and demand teams to create accurate forecasts for new product volumes and ensure consistent product availability. Marketing Collaboration: Partner with marketing teams to provide technical and commercial insights for new product launch campaigns and ongoing category promotion. Market Intelligence: Tap into industry research and tech trends, testing competitive products and gathering field insights to shape high-level decision-making.<br>What We’re Looking For: Experience: 5+ years in Category Management or Procurement . Analytical Prowess: Ability to translate complex data sets into actionable commercial strategies and clear sales forecasts. Negotiation Skills: Proven track record of managing vendor relationships and negotiating favorable

Position Title: External Sales Engineer (Senior/Managerial Level) Location: Heliopolis, Cairo (Obour Buildings – Salah Salem Road) Company: Regency Gate S. A. E – Authorized Distributor of WILO Employment Type: Full-Time | On-Site<br><br>Position Summary Regency Gate S. A. E, an Authorized Distributor of WILO in Egypt, is expanding its commercial team and is currently seeking high-performing Senior or Managerial-Level Sales Engineers to join our business development department. This is more than a sales position — it is a long-term opportunity for individuals who are ready to take ownership of results and become strategic partners in our company’s growth.<br><br>Key Responsibilities Develop and maintain strong relationships with contractors, consultants, and developers. Identify and qualify business opportunities within target industries and regions. Present and promote WILO’s premium product line to clients through meetings, calls, and presentations. Understand client requirements and propose suitable technical and commercial solutions. Prepare and follow up on project-based proposals and packages. Meet or exceed sales targets, ensuring consistent pipeline development. Provide post-sales support to ensure customer satisfaction and loyalty. Report regularly on market activity, opportunities, and client feedback.<br><br>Candidate Profile Education & Experience:Bachelor's degree in Mechanical, Mechatronics, or Power Engineering.1 to 5+ years of experience in technical or project-based sales, preferably in MEP, construction, or pump systems. Valid driver’s license and ownership of a car is required. Core Skills:Strong communication, presentation, and interpersonal skills. Solid negotiation and commercial acumen. Self-motivated, target-driven, and able to work independently. Strong command of Microsoft Office tools and CRM platforms. Excellent organizational and follow-up skills. Personal Attributes:Professional demeanor and leadership presence. Customer-focused with a strong service mindset. Resilient, adaptable, and results-oriented.<br><br>Interview Requirements Shortlisted candidates will be asked to:Present a clear personal mission and vision for 1, 3, and 5 years. Review and understand WILO’s product portfolio: https://wilo.com/eg/en/Interview Attire: Formal business suit Interview Activity: Prepare to present and sell a selected WILO product during the session.<br><br>Application Instructions To apply, please complete the recruitment form at: http://regencygate.com/recruitment-form For inquiries, contact: Whats App: 010000060515 Email: hr@regencygate.com

Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners' online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers' feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs<br><br>Leverage scale of active partners to develop collabs and deals across marketing automation, CRM & other tools for the benefit of both RTG & partners<br><br>Active participation in building solid CX plans with Ventures Director to activate new potential prospects<br><br>Outcomes & Scorecard<br><br>Success in this role is measured by Active Partners'Tech Roadmap adherence Data reliability and accuracy Platform Conversion rate CSAT sustained at ≥90%NPS improved quarter over quarter against each account baseline Refunds and disputes resolved within partners' policy and SLA, with zero aging cases<br><br>Core Responsibilities (Prioritized & Outcome-Oriented)<br><br>Deliver the signed off tech roadmap for every managed partner account Own the data based to enable all Ecom segments take fast and correct decisions Setting standards across every managed partner account Lead, coach, and direct the service team to meet response, resolution, and quality standards Own escalation and complaint management so issues are fully resolved and do not recur Turn feedback and contact data into root-cause fixes with Commercial, Operations, technology and the Partner<br><br>Scope & Authority<br><br>Own (Core Focus)<br><br>Active Partners' Product Management; Website usability, content clarity, and checkout experience. Owning Tech Roadmap, Data Analytics, product listing, Promo rules setup Customer Service Operations; Shipping methods, time slots, orders capacity distribution, reordering, etc Customer Service; Escalation and complaint resolution within client-approved policy and Voice-of-customer reporting to clients and internal functions across all channels (chat, phone, email, social, Whats App)<br><br>Influence (Secondary / Support)<br><br>Delivery promise time End user cancellation, rejections, and exchange policy design Customer Acquisition strategy<br><br>Not Responsible For<br><br>Pricing, promotions, assortment, or margin decisions Fulfillment, warehousing, or courier performance Digital Marketing<br><br>Requirements<br><br>Ideal Profile<br><br>Bachelor's degree in Computer Science or Business, with 8+ years of overall business experience and 3-4 years in of Ecommerce Product Management Ability to work under pressure Familiar with Ecom analytics tools such as GA4Takes decisions based on data Experience in handling & delivering service for multiple brands or accounts, adapting tone Data-literate and hands-on with CRM / ticketing tools (Zendesk, Freshdesk, or similar)

Summary of Duties:Responsible for managing and implementing the cybersecurity assurance programme. including vulnerability management, application security testing, penetration testing, and security compliance monitoring to protect enterprise systems and applications from security threats. Manage vulnerability management programme using Scanners for comprehensive vulnerability scanning, assessment, remediation tracking, and reporting ensuring effective vulnerability management across the enterprise. Manage and oversee FIM, DAM and firewall assurance operations, coordinating teams, tracking remediation, and ensuring timely closure of identified security gaps. Lead application security testing (SAST) , dynamic application security testing (DAST), software composition analysis (SCA), and secure coding practices ensuring secure application development. Oversee ATM security programme for ATMs including vulnerability assessment, penetration testing, security hardening, and compliance monitoring ensuring ATM security resilience. Coordinate security compliance monitoring including baseline compliance scanning for security baselines, configuration compliance, and regulatory compliance with automated scanning and compliance reporting. Lead IT Security assessment practice for multiple technologies including WAF, NGFW, IPS, ISE, Device Control, MFA, Web Proxy, Mail Proxy, EDR, Application Control, Sandbox, Routers, Switches, SD-WAN .. etc to Validate control effectiveness through configuration reviews, threat-based testing, rule analysis, logging verification, and use-case validation as per standards and industry best practice. Integrate security into Dev Sec Ops pipeline including automated security testing (SAST, DAST, SCA), security gates, and pipeline automation ensuring secure CI/CD. Develop security assurance reports and metrics, prepare evidence for audits, and ensure audit readiness.<br>Minimum Qualifications BSC in Communication Engineering or computer science CISSP (Certified Information Systems Security Professional) certificate is preferred. CEH (Certified Ethical Hacking) or OSCP preferred GIAC certifications (GWAPT, GPEN) preferred Master's degree in Information Security or related field preferred<br>Minimum Experience:8+ Years of IT & Information Security experience with demonstrated leadership in vulnerability management, application security, and security assurance programmes<br>Job Specific Skills Vulnerability Management experience with enterprise tools (Tenable, Nessus, Qualys) Application Security Testing (SAST, DAST, SCA) experience with Fortify and similar tools Penetration testing methodologies and frameworks (OWASP, PTES) Security compliance monitoring and baseline management Dev Sec Ops integration and CI/CD security Network security (Firewalls, IPS, WAF) management Security reporting and metrics development Audit evidence preparation and regulatory compliance (CBE, PCI, ISO 27001) Banking environment experience Risk Management Strategic planning and programme management Team leadership and mentoring Stakeholder management at executive level

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Summary:Key Tasks and Responsibilities:<br>Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation Work with the account team to sell client products and services Create and manage Service Improvement Plans triggered by:Quality Connect Survey (related to any and all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis, forecasts and recommendations Create and Review any internal root cause analysis (RCA) applicable to their customers and generate customer-facing RCA to be communicated to customers Handles change requests, tracking of change implementation, change reporting and change billing. Responsible for data integrity of customer information in all systems/tools Provides customer with up-to-date technical documentation, including the Customer Operations Guide Ensures all technical documentations are posted and updated Provides a support role to the management team in coaching and mentoring of CSM colleagues Assists in bids and customer presentations for new logos during RFP and contract renewal Spot and manage Service Management revenue opportunities on new business Develop and conduct induction training Lead team knowledge database building and maintainability Actively participate in interviews for CSM and CSALead the knowledge ramp-up activities for junior members

About Zeal Group<br><br>Zeal Group is an award-winning Fin Tech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe ????<br><br>Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus ????<br><br>We are a product and people focused company who are passionate about growth, innovative technology, and collaboration ????????<br><br>Requirements<br><br><br>What you will do on a day to day basis<br><br>Maintain customer experience through team member interaction and products presentation Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings Execution of company standard sales process and procedure Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal's online trading platform. Supervise actions of Account Executives within his/her department Follow up on CRM records and make sure it is always updated Maintain knowledge of new products, offerings, and company promotions targeting the retail segment. Ensure sales team is meeting call numbers and KPI's on daily, monthly, quarterly basis Demonstrate teamwork by assisting and cooperating with co-workers as needed Communicate effectively Maintain confidentiality of company and all customer records Represent company in areas of public relations like expos, company events, etc Achieve needed results and a high level of sales performance Assist CS team in maintaining KYC documentation Oversee and ensure compliance of all sub-ordinates Conduct Quality Assurance call reviews in a timely manner to better coach the team Recommend new products and services and/or procedural adjustments based on customer needs and market changes. Ensure sales team is achieving sales targets including:No. of Accounts (Lead to Account) No. of Funded Accounts (FTD) Gross Deposits. Client Satisfaction No. of daily calls Quality of calls. <br><br><br>What We Expect From You<br><br>B. Sc. Degree from any discipline Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department 3 years of proven record experience in a leadership position managing sales team Professional Key Knowledge Area Requirement: Basic Financial markets knowledge Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies Selling Skills Communication skills Customer orientation Learning flexibility

About Zeal Group<br><br>Zeal Group is an award-winning Fin Tech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe ????<br><br>Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus ????<br><br>We are a product and people focused company who are passionate about growth, innovative technology, and collaboration ????????<br><br>Requirements<br><br><br>What you will do on a day to day basis<br><br>Maintain customer experience through team member interaction and products presentation Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings Execution of company standard sales process and procedure Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal's online trading platform. Supervise actions of Account Executives within his/her department Follow up on CRM records and make sure it is always updated Maintain knowledge of new products, offerings, and company promotions targeting the retail segment. Ensure sales team is meeting call numbers and KPI's on daily, monthly, quarterly basis Demonstrate teamwork by assisting and cooperating with co-workers as needed Communicate effectively Maintain confidentiality of company and all customer records Represent company in areas of public relations like expos, company events, etc Achieve needed results and a high level of sales performance Assist CS team in maintaining KYC documentation Oversee and ensure compliance of all sub-ordinates Conduct Quality Assurance call reviews in a timely manner to better coach the team Recommend new products and services and/or procedural adjustments based on customer needs and market changes. Ensure sales team is achieving sales targets including:No. of Accounts (Lead to Account) No. of Funded Accounts (FTD) Gross Deposits. Client Satisfaction No. of daily calls Quality of calls. <br><br><br>What We Expect From You<br><br>B. Sc. Degree from any discipline Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department 3 years of proven record experience in a leadership position managing sales team Professional Key Knowledge Area Requirement: Basic Financial markets knowledge Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies Selling Skills Communication skills Customer orientation Learning flexibility

About the Company Double A is committed to providing high-quality paper products while fostering a culture of innovation and sustainability.<br>About the Role The role involves identifying and targeting various channels to expand the reach of Double A Copy Paper and other products under the ‘Double A’ brand.<br>Responsibilities Identifying all channels in the country. To know all channels, e.g. how many copy centers, stationery shops, MT, government sector and to know the market of each channel to cover all channels. Targeting potential customers and assessing opportunities for sales. Putting together a list of target companies within the area. Together with Head Office Team, formulating Channel Strategy and action plan to grow and expand Double A Copy Paper and others product under ‘Double A’ brand within each channel including channel promotions. The channels are stationery shops, Double A copy centers, Non-Double A Copy centers, Catalogue, corporate resellers, redistribution dealers, modern trade and tender business (such as direct sell to Government, big corporate). Visit channels according to the visit schedule. Networking with businesses in the territory and building relationships. Update channels' company profile monthly. Working closely with distributor to developing promotion. Developing and growing all Channels including placing our products in key channels. Developing other channels: Pro-actively seek out new opportunities to enhance Double A’s brand awareness. Monitoring trade prices in the markets through all channels and regions. Implement marketing programs at and with trade channel partners, report results, analysis and collect supporting documents. Working closely to update Competitor movements. Reports highlight and analyze competitive activity. The reports will cover all key aspects of branding: pricing, distribution, promotions in channel and communications. Keeping up to date with industry news to identify opportunities for new business.<br>Qualifications8 – 10 years of experience in Sales, Channel Development and Marketing role.<br>Required Skills Strong understanding of the FMCG B2B or Office Supplies business. Strong commercial mindset, branding thinking and leadership skills. Experience working with corporate customers and channel partners is a plus.<br>???? Looking for your next challenge? Submit your CV and join our growing team at rattana_a@doublea1991.com and shweta_d@doublea1991.com Watsapp: +66 85 835 1569

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>Responsible for directly managing and supporting the Accounting team throughout the region. Managing and performing all company related accounting activities, managing financials and processing payments to suppliers.<br><br>What’s On Your Plate?<br><br> Ensure month-end closing to include reconciling accounts payable trial balance in order to ensure correctness and accuracy Oversee consolidation of monthly / financial year closing and assist the Sr. Director Finance in the preparation of annual report using IFRS standards Prepare and review all accounts payable financial reports and data in a timely and accurate manner Maintain the billing system by preparing bills and invoices, specifying the terms and conditions for the payment, payment due date, amount, method of payment and due balance Reconcile the account receivables to ensure that all payments are accounted properly on weekly, monthly and yearly basis Generate financial statements and reports detailing paid and unpaid invoices, bank deposit records, reports of active accounts, Age analysis, status of the accounts and collection on weekly, monthly, quarterly or annually basis using IFRS standards Maintain general ledger accounts and prepare journal entries for accruals and variances Ensure transactions posted to GL comply with IFRS standards Prepare financial statement (balance sheet, income statement, cash flow, change of equity) Manages the team to ensure that work is properly allocated and completed in a timely and accurate manner Monitor, guide and manage the team, provide them guidance to coach, motivate, and lead them to use optimum performance Handles communication with the team, live meetings, email correspondence, reporting etc Assign and monitor the tasks to complete appropriate work assignments Produce metrics which provide visibility on the progress of work assignments and team performance<br><br>Qualifications<br><br>What Did We Order?<br><br> Bachelor’s Degree within Finance or any other related field Minimum of 7 years’ experience within Finance Time Management Skills Analytical and Problem Solving Skills Quantitative Skills Customer Service Skills Organizing Skills Fluent in both languages Arabic and English Communication skills (Written and Verbal) Excel Skills

About Zeal Group<br><br>Zeal Group is an award-winning Fin Tech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe ????<br><br>Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus ????<br><br>We are a product and people focused company who are passionate about growth, innovative technology, and collaboration ????????<br><br>Requirements<br><br><br>What you will do on a day to day basis<br><br>Maintain customer experience through team member interaction and products presentation Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings Execution of company standard sales process and procedure Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal's online trading platform. Supervise actions of Account Executives within his/her department Follow up on CRM records and make sure it is always updated Maintain knowledge of new products, offerings, and company promotions targeting the retail segment. Ensure sales team is meeting call numbers and KPI's on daily, monthly, quarterly basis Demonstrate teamwork by assisting and cooperating with co-workers as needed Communicate effectively Maintain confidentiality of company and all customer records Represent company in areas of public relations like expos, company events, etc Achieve needed results and a high level of sales performance Assist CS team in maintaining KYC documentation Oversee and ensure compliance of all sub-ordinates Conduct Quality Assurance call reviews in a timely manner to better coach the team Recommend new products and services and/or procedural adjustments based on customer needs and market changes. Ensure sales team is achieving sales targets including:No. of Accounts (Lead to Account) No. of Funded Accounts (FTD) Gross Deposits. Client Satisfaction No. of daily calls Quality of calls. <br><br><br>What We Expect From You<br><br>B. Sc. Degree from any discipline Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department 3 years of proven record experience in a leadership position managing sales team Professional Key Knowledge Area Requirement: Basic Financial markets knowledge Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies Selling Skills Communication skills Customer orientation Learning flexibility

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>Responsible for directly managing and supporting the Accounting team throughout the region. Managing and performing all company related accounting activities, managing financials and processing payments to suppliers.<br><br>What’s On Your Plate?<br><br> Ensure month-end closing to include reconciling accounts payable trial balance in order to ensure correctness and accuracy Oversee consolidation of monthly / financial year closing and assist the Sr. Director Finance in the preparation of annual report using IFRS standards Prepare and review all accounts payable financial reports and data in a timely and accurate manner Maintain the billing system by preparing bills and invoices, specifying the terms and conditions for the payment, payment due date, amount, method of payment and due balance Reconcile the account receivables to ensure that all payments are accounted properly on weekly, monthly and yearly basis Generate financial statements and reports detailing paid and unpaid invoices, bank deposit records, reports of active accounts, Age analysis, status of the accounts and collection on weekly, monthly, quarterly or annually basis using IFRS standards Maintain general ledger accounts and prepare journal entries for accruals and variances Ensure transactions posted to GL comply with IFRS standards Prepare financial statement (balance sheet, income statement, cash flow, change of equity) Manages the team to ensure that work is properly allocated and completed in a timely and accurate manner Monitor, guide and manage the team, provide them guidance to coach, motivate, and lead them to use optimum performance Handles communication with the team, live meetings, email correspondence, reporting etc Assign and monitor the tasks to complete appropriate work assignments Produce metrics which provide visibility on the progress of work assignments and team performance<br><br>Qualifications<br><br>What Did We Order?<br><br> Bachelor’s Degree within Finance or any other related field Minimum of 7 years’ experience within Finance Time Management Skills Analytical and Problem Solving Skills Quantitative Skills Customer Service Skills Organizing Skills Fluent in both languages Arabic and English Communication skills (Written and Verbal) Excel Skills

Responsibilities:<br>Sales Management:Responsible for maintaining existing and development of new relationships with corporate clients. Increase company’s portfolio through attracting new clients Identify potential Clients in line with company strategy and formulate appropriate accounts strategies for both existing and target clients to maximize earning potential for the company. Daily Follow up on the client’s requirement Coordinates with all departments in the company to facilitate the workflow Maximizes profitable sales, and achieves quantitative and qualitative sales objectives established and agreed with superiors Conducts an effective sales approach Gathers market information and identifies sales leads Gathers market information on all the competitive SME’s companies in the market. Conducts cold calls and scoping visits and discussions Prepares and negotiates offers Documents sales activities through call reports, and inputs client data into the system.<br>Client Relationship Management:Establishes / reinforces personal and company credibility Remains up to date on clients’ future plans, and saturates the relationship with them through multiple selling Monitors accounts’ performance in terms of growth, profitability, and collection track record Identifies and develops relations with new clients Proactively attempts to regain attractive client accounts that were lost in the past Addresses complaints filed by clients Follows-up on the collection of receivables of past-due clients Ensures timely and accurate call reporting Credit Management:Responsible for credit write up and credit approval coordinating with relevant departments in deal closing/ loan documentation and review Preparing full Credit Packages with In-Depth Financial Analysis and Projections. Responsible for directly handling all credit package write-ups and credit analysis for assigned clients as well as appraising cash flow and financial risk of capital investment projects. Undertakes cash flow forecasting and balance sheet and P&L to conclude the ability and credit worthiness of a business to repay its requested facility by analyzing the company's financial statements. Development of employee’s Performance:Manage subordinate staff performance through appropriate performance planning, coaching and performance reviews. Creating the best environment for growth and development of staff, where team morale remains high and the team are motivated to perform well. Effectively communicating current activities and policies. Ensuring performance improvement for the team through developing staff knowledge and skills and growing capability of the team through training, professional development and proactively managing poor performance and behaviors. Holding regular one-on-one meetings with team members. Qualifications:Bachelor’s degree in Business Administration or any related field.7-10 Year’s of experience, SME’s background is a must. Credit Certified.

Who are we?<br>Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast-food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.<br>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.<br>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.<br>What will you be doing? Lead and manage a team of high-volume recruitment drive to ensure timely hiring Obtain the annual manpower plan (MPP) and develop a strategic recruitment plan to proactively fill required positions Plan, organize, and execute recruitment open days and hiring events to attract and assess large pools of candidates efficiently. Conduct in-person competency-based interviews to evaluate candidates ensuring a strong cultural and skills fit. Utilize all available sourcing channels, including job portals, social media, referrals, and proactive headhunting, to attract top talent. Build and maintain a robust database of pre-qualified candidates for future hiring needs. Enhance the company's visibility as an employer of choice through employer branding and outreach efforts. Track and analyze hiring trends, ensuring efficient recruitment processes and continuous improvement while enhancing recruitment metrics Issue and manage the offering process to the selected candidates while ensuring a smooth onboarding experience for new hires. Ensure adherence to company policies and labor laws in all hiring and selection processes.<br>What are we looking for? Bachelor's degree in Business Administration or relevant field Minimum of 8 year of work experience in Talent acquisition; preferably F&B, Retail, FMCG or Hospitality industries Strong interpersonal and negotiation skills to attract top talents Strong attention to details to ensure smooth recruitment process throughout mass hiring High flexibility and adaptability to be able to manage the expansion plan Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.

At Hikvision, we are more than just a business—we are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions, which are pan-Asia, pan-Europe, the Middle East and Africa, and the Americas. We pride ourselves on maintaining a close-knit, collaborative culture that fosters innovation and growth. Our team is diverse, talented, and driven by a shared commitment to excellence. Our Culture:At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning and celebrate our success together. From regular team-building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all. Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you<br>Responsibilities -· Develop CCTV system integrators and increase the sales revenue according to the sales target. Maintain the relationship among System integrators, distributors, and HIKVISION· Develop vertical accounts such as Government, Police, Banks, Energy, etc., specify HIKVISIONname in their preferred Vendor list and close the deal· Closely work with the consultants and specify HIKVISION name in their preferred vendor list. PVL) for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements and developing and negotiating contracts.integrating contract requirements within business operations· Update job knowledge by participating in educational opportunities and reading professionalpublications specific to our industry and maintains personal networks to keep abreast with thelatest technologies<br>Requirements -· Minimum 6-7 years’ experience in a sales-driven position in CCTV industry and familiarity with theproject market· Solid network with System Integrators (SIs) and established presence within the end usernetwork· Should have Strong selling skills, ability to listen, and the ability to tailor-make presentations to meet customerneeds· Excellent communication skills in English and Arabic, both verbal and written· Persistent and pro-active· Responsible and able to drive the business independently· Ability to effectively motivate team and drive sales in a time-sensitive environment· Competitive to achieve his targets and efficient· Strong public speaking, multitasking, and time management skills.