Admin Assistant Jobs - Cairo Egypt

The Froneri Way:At Froneri, we are driven by a passion for ice cream, striving to become the world's leading ice cream company for consumers, customers, and employees. Our commitment to excellence and efficiency is reflected in our operations across 25 countries, where we hold the No.1 or No.2 position in most markets we serve. Visionary Leadership and Global Influence:Guided by our vision to be the best in the industry, we focus on innovation and quality to drive growth in premium ice cream snacking. Our strategic pillars—selling more, buying better, and taking costs out—ensure we deliver optimal quality at competitive levels, enhancing our global presence and regional impact. Investing in Our Team and Society:We believe in the power of a strong culture that places people at the heart of everything we do. Our 15,000+ employees worldwide live and breathe ice cream, continually pursuing new ideas to deliver the best experience to our consumers. We are dedicated to focusing our Environmental, Social, and Governance (ESG) efforts by setting ambitious short and mid-term targets, reflecting our commitment to our people and communities. Commitment to Diversity and Inclusion:At Froneri, we are focused, passionate, and entrepreneurial. We believe that diversity and inclusion are integral to our success, fostering a workplace where every individual's unique perspective is valued and contributes to our collective achievements. These sections encapsulate Froneri's identity, leadership vision, dedication to its people and communities, and commitment to diversity and inclusion.<br>The Opportunity: Are you a creative and analytical marketing professional with a passion for building brands and delighting consumers? We are seeking a talented and driven Brand Manager to join our dynamic marketing team. In this pivotal role, you will be responsible for developing and executing comprehensive marketing strategies for one or more of our exciting ice cream brands, driving growth, market share, and consumer engagement.<br>Key Responsibilities:Brand Strategy & Planning: Develop and implement annual brand plans, marketing calendars, and strategic initiatives aligned with overall business objectives and market insights. Market Analysis & Insights: Conduct in-depth market research, competitive analysis, and consumer insights gathering to identify opportunities, trends, and unmet consumer needs. Utilize data to inform brand strategy and product development. Product Lifecycle Management: Collaborate with R&D, supply chain, and sales teams to manage the full product lifecycle, from ideation and development to launch, growth, and potential rationalization. Integrated Marketing Communications (IMC): Lead the development and execution of integrated marketing campaigns across various channels, including digital, social media, ATL (Above-The-Line) and BTL (Below-The-Line) activities, in-store promotions, and PR. Manage agency relationships effectively. Budget Management: Manage marketing budgets effectively, ensuring optimal allocation of resources to achieve brand objectives and deliver strong ROI. Performance Monitoring & Reporting: Track, analyze, and report on brand performance metrics (sales, market share, brand equity, campaign effectiveness) and provide actionable recommendations for continuous improvement. Cross-Functional Collaboration: Work closely with sales, trade marketing, R&D, supply chain, finance, and other departments to ensure seamless execution of brand strategies and initiatives. New Product Development & Innovation: Identify and champion new product opportunities, leading the innovation process from concept to commercialization. Brand Guardianship: Ensure consistent brand messaging, visual identity, and brand equity across all touchpoints.<br>What We're Looking For:<br>Education: Bachelor's degree in Marketing, Business Administration, or a related field Experience:3+ years of progressive experience in brand management within the FMCG (Fast-Moving Consumer Goods) industry, preferably with experience in food or beverage. Proven track record of successfully developing and executing marketing strategies that drove brand growth and market share. Experience in managing full product lifecycles and leading new product development initiatives.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project Manager in Life Cycle Management is responsible for projects with a focus on product transfers and API changes in internal and external manufacturing networks. Additionally, contributing as a team member to build a strong Life Cycle Management to ensure business continuity, growth and market supply. This is a project-based position and will operate from the Obour site. Key Responsibilities: Strategic Leadership: Lead cross-functional teams, coordinate activities, and resolve bottlenecks to ensure project delivery on time and within budget. Provide crisis and risk leadership to anticipate, mitigate, and address potential project impacts. Operational Excellence: Plan and implement Life Cycle Management projects in all aspects (e.g., timelines, budget control, stakeholder management, risk management). Establish and maintain effective communication plans and channels for both internal and external stakeholders. Ensure GMP-compliant documentation throughout the entire project lifecycle, driving standardization and harmonization of project tools. Provide regular status reports to management. Drive and support continuous improvement initiatives to optimize global processes and ensure operational effectiveness. Support the definition of future projects by providing expertise on expected parameters (timelines, inputs for business cases, etc.). Governance and compliance: Uphold a culture of quality, safety, and compliance, fostering a proactive approach to identifying and addressing project-related risks and issues. Key Competencies End-to-End Global Network Transformation &amp; Optimization: Proven expertise in designing and leading the transformation of fully integrated global networks, encompassing manufacturing, quality, supply chain, digital, and B2B operations. Adept at driving network optimization through data-driven decision-making, advanced digital technologies, and strategic partnerships. Skilled in fostering a transformation mindset, enhancing agility, and aligning regional and global operations to improve efficiency, resilience, and business performance Network optimization: Skilled at driving efficiency and resilience through data-driven decisions, advanced digital technologies, and strategic partnerships. Transformation mindset: Able to foster agility, align regional and global operations, and enhance overall business performance. Leadership in complexity: Proven ability to lead within complex, international, and multi-disciplinary organizations. Interpersonal excellence: Strong communication, collaboration, and information management skills. Matrix leadership: Solid experience managing in matrix structures, with the ability to influence successfully without formal authority. Proactive approach: Demonstrates initiative and ownership in driving results. Living our values: Embodies courage, empathy, trust, and commitment in daily work and leadership. Qualifications &amp; Experience: Bachelor s degree in Pharmacy or a related discipline. Excellent written and verbal communication skills in English. Over 7 years of proven expertise, with a strong focus on project management in the pharmaceutical sector. Proven experience managing complex, multi-project programs at an international level, preferably within regulated environments. Strong track record in managing and negotiating with senior-level stakeholders, both internal and external, including strategic suppliers and business partners. Experience implementing and utilizing digital tools for project, portfolio, and data management (e.g., MS Project, SAP, TrackWise, Power BI). Solid experience managing multimillion-dollar budgets and optimizing resource allocation. This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Pharmacy or a related discipline.</li><li>Excellent written and verbal communication skills in English.</li><li>Over 7 years of proven expertise, with a strong focus on project management in the pharmaceutical sector.</li><li>Proven experience managing complex, multi-project programs at an international level, preferably within regulated environments.</li><li>Strong track record in managing and negotiating with senior-level stakeholders, both internal and external, including strategic suppliers and business partners.</li><li>Experience implementing and utilizing digital tools for project, portfolio, and data management (e.g., MS Project, SAP, TrackWise, Power BI).</li><li>Solid experience managing multimillion-dollar budgets and optimizing resource allocation.</li></ul><p></p></section>

About invygo:<br><br>invygo is the first car as a service platform across emerging markets; we are an app that enables car shoppers to get an all-inclusive monthly car subscription that comes with insurance, maintenance, and more in a seamless app-based experience.<br><br>The business's vision is to be a true disrupter in the mobility space as the first car-as-a-service provider in emerging markets. Invygo's service offers the ultimate flexibility, allowing customers to subscribe to a car from 1 month to 9 months or more, with the option to switch, cancel, or upgrade at any time. As the global market dynamics shifts, invygo has the opportunity to disrupt the mobility sector across multiple regions.<br><br>Purpose:<br><br>As our FP&A Manager, you'll be responsible for building and owning the planning engine: forecasting, scenario modeling, monthly performance packs, and decision support that ties operational KPIs to financial outcomes. You'll be the bridge between data, finance, and leadership.<br><br>Job Responsibilities:<br><br>Build and maintain a rolling 12-24 month driver-based financial model (P&L, cash flow) across markets, including best/base/worst scenarios and sensitivities Manage the monthly close. Prepare monthly performance reports and FP&A packs with detailed P&L by market/product, contribution margin bridges (CM1-CM5), and variance analysis against plan Conduct deep dives on unit economics, including cohorts, pricing, utilization, take rate, bad debt, and fleet/asset costs; provide data-driven recommendations to enhance profitability Partner cross-functionally with Growth, Supply, and Operations teams to translate OKRs into financial forecasts, run forecast updates, and support quarterly business reviews (QBRs) Support strategic finance initiatives such as fundraising, debt facilities, and capital allocation, Track Debt covenants and ensure timely reporting, providing analysis on cohort returns, fleet ROI, and investment trade-offs Develop and maintain financial dashboards (Looker, Power BI, or Google Sheets) linking operational KPIs to financial outcomes; automate reporting where possible Enhance data accuracy and standardize FP&A processes; assess and implement tools to improve forecasting and planning (e.g., Pigment, Cube, Anaplan) Present clear, concise financial narratives and insights for leadership, board, and external stakeholders Groom and manage the team, work on upskilling<br><br>Requirements<br><br>Bachelor's degree in Finance, Accounting, Economics, or a related field (CFA, CMA, or MBA preferred)10 years of experience in FP&A or Strategic Finance within high-growth tech, mobility, marketplace, or fintech environments Advanced financial modeling skills, including driver-based models, scenario planning, and cohort/lifetime value analysis Strong analytical and commercial acumen, with the ability to interpret data and propose strategic actions Proficient in Excel/Google Sheets; working knowledge of SQL or BI tools (Looker, Power BI) is highly desirable Proven experience producing executive and board-level materials and collaborating with senior leadership Excellent communication and presentation skills in English; Arabic is a plus Bonus: Familiarity with asset-backed/debt modeling, subscription or credit risk metrics, and IFRS reporting standards<br><br>Benefits<br><br>Why You'll Love Working with Us<br><br>At invygo, you'll have the autonomy, resources, and support to make big things happen. You'll learn fast, grow faster, and see your impact every single day.<br><br>Here's what we offer:<br><br>???? Competitive Salary<br><br>???? Employee Stock Options (because we want you to share in our success)<br><br>???? Team and Individual Performance Bonuses<br><br>???? Discounts on invygo's car subscription (yes, your rides just got cooler)<br><br>???? Team Engagement Days filled with collaboration and fun<br><br>???? Ready to Drive Change?<br><br>If you're someone who thrives on challenges, enjoys working in a dynamic environment, and wants to make an impact, we'd love to meet you.

Reporting to: Multi Unit Manager<br>Are you a hands-on leader who thrives in fast-paced, high-energy environments? We’re looking for a results-driven Branch Manager to take full ownership of one of our thriving F&B retail branches. This isn’t just a management role—it’s an opportunity to lead, grow, and make a measurable impact every day. You’ll be the heartbeat of the store, ensuring operational excellence, financial health, and a high-performing team, all while upholding our commitment to exceptional customer experiences and food quality.<br>From forecasting orders and minimizing waste to coaching your team and driving profitability, you’ll wear many hats—and wear them well. If you're passionate about food, service, and people—and you know how to translate that passion into performance—this is your place to shine.<br>Who are we? Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.<br>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.<br>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.<br>What will you be doing? Lead, mentor, and inspire a diverse team to deliver top-tier customer service and operational excellence. Own the P&L for the branch—monitor sales, control costs, and drive profitability through smart, data-driven decisions. Forecast product orders accurately and manage stock levels to ensure availability while minimizing waste. Analyze daily operations and implement improvements to optimize workflow, reduce inefficiencies, and enhance the customer experience. Ensure full compliance with food safety regulations, hygiene standards, and company policies at all times. Train and develop team members, creating a culture of accountability, engagement, and high performance. Maintain a customer-first mindset, resolving complaints and feedback with urgency and professionalism. Collaborate with the supply chain team to ensure timely deliveries and resolve any stock or supplier issues proactively. Monitor branch KPIs, prepare reports, and present action plans to meet and exceed targets. Drive in-store excellence, including cleanliness, merchandising, and product display standards. Act as a role model in upholding the company’s values and creating an inclusive, respectful workplace environment. Ensure effective and professional communication with the landlord to support a positive ongoing relationship<br>What are we looking for? Bachelor's degree in Tourism, Hospitality Management, or Business Administration Minimum of 3 years of work experience in managerial role within F&B or Retail Industry. Proven track record in managing store operations, team leadership, and hitting sales targets Strong knowledge of inventory management, stock forecasting, and waste control Solid understanding of P&L Management, cost control, and revenue growth strategies Familiarity with food safety regulations, hygiene standards, and compliance best practices Strong interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.

Job Title: Sales Manger Work Location: nasr city Department: Sales Reporting to: CEO / Commercial Director<br>Span of Supervision: As per Org. Chart<br>Position summary The Sales Manager is responsible for leading and driving the company's field sales operations across the dental supplies and devices sector. Working closely with the CEO, the role focuses on achieving revenue targets, building strong relationships with dental professionals and clinics, managing and developing the sales team, and expanding the company's market presence in Egypt. Key duties and responsibilities:1. Strategic Sales Leadership Develop and implement a comprehensive sales strategy to achieve revenue targets Set sales goals and monitor team performance through monthly forecasting and reporting Monitor market trends to identify growth and expansion opportunities Manage budgets and resources for the sales department2. Team Management Recruit, train, and manage sales representatives to ensure high performance Set objectives and KPIs for the sales team and conduct regular performance reviews Provide coaching and mentoring to develop the team's skills and capabilities3. Client Relationship Management Build and maintain strong long-term relationships with dental clinics, hospitals, and key accounts Understand customer needs and ensure satisfaction across all touchpoints Handle escalated client issues and resolve them effectively and professionally4. Sales Operations & Field Management Conduct regular field visits to clinics , medical centers and university’s to support and coach the sales team Attend dental exhibitions, conferences, and product launch events Coordinate product demonstrations and technical presentations with clients Ensure compliance with company policies, procedures, and sales-related regulatory requirements5. Reporting & Analytics Prepare and present monthly sales reports, forecasts, and performance analyses to the CEOCoordinate with Finance, Marketing, and Operations for smooth execution of sales plans Track pipeline, conversion rates, and market penetration data6. Market Development Identify and evaluate emerging markets, trends, and competitors Recommend new sales opportunities and partnerships Ensure alignment between sales initiatives and company strategic goals<br>MACHINES OR EQUIPMENT USED:Odoo, Excel. Office equipment such as printers, scanners, and photocopiers. Key Performance Indicators:Revenue Achievement: Meet or exceed the agreed quarterly and annual sales targets Team Performance: Ensure all sales representatives consistently meet their individual KPIs and performance objectives Client Acquisition: Continuously grow the customer base by securing new clinic and medical center accounts Customer Retention: Maintain and strengthen relationships with existing accounts to ensure long-term loyalty Field Activity: Ensure adequate and consistent field coverage across the assigned territory Demo Conversion Rate: Monitor and improve the rate of product demonstrations converted into confirmed sales Forecast Accuracy: Deliver reliable monthly sales forecasts aligned with actual performance Market Penetration: Expand the company's presence across new geographic areas and dental specialties Reporting Compliance: Ensure timely and accurate submission of all sales reports and performance updates to the CEOSales Profitability: Achieve sales within approved pricing and discount structures to maintain healthy profit margins<br>JOB-HOLDER ENTRY REQUIREMENTS: Education: Bachelor's degree in Dentistry, Pharmacy, Veterinary Medicine, or Science Experience: Minimum 2-5 years of experience in a similar role. Skills:Technical Skills:Proficiency in CRM systems and Odoo for sales pipeline and customer management Strong command of MS Office — especially Excel for reporting and Power Point for presentations Understanding of dental products, devices, and clinical applications Knowledge of medical device regulations and import requirements in Egypt Ability to conduct and coordinate technical product demonstrations Leadership & Management Skills:Proven ability to lead, coach, and develop a field sales team Strong performance management and target-setting capabilities Ability to manage multiple priorities and work under pressure Commercial & Interpersonal Skills:Strong negotiation and client relationship management skills Excellent communication and presentation skills in both Arabic and English Deep understanding of the Egyptian dental market and key decision-makers Strategic mindset with ability to identify and capitalize on market opportunities Age: Typically, within the age range of 35-40 years.

Truffles is Egypt’s go-to brand for curly, natural, and textured hair care — proudly made in Egypt and built around beauty expertise, natural ingredients, and a loyal community that truly believes in the brand. We are now looking for a Marketing Manager to lead Truffles’ marketing strategy, strengthen our brand presence, drive growth across digital and retail channels, and turn every campaign, product launch, and customer touchpoint into a measurable business win. This is not a “manage posts and campaigns” role. This is: own the brand direction, lead the marketing engine, connect creative with performance, and grow Truffles into the region’s strongest curly and natural hair-care brand. What You’ll Own→ Lead the full marketing strategy across social media, performance marketing, influencer marketing, retail activations, launches, PR, and community growth→ Build monthly and quarterly marketing plans aligned with business targets, sales priorities, product launches, and brand campaigns→ Own the brand calendar across key moments, seasonal campaigns, new product drops, bazaars, retail activations, and online promotions→ Work closely with the creative/content team to turn brand ideas into high-performing campaigns, Reels, Tik Toks, ads, shoots, and launch assets→ Partner with the Media Buyer to brief, test, analyze, and scale ad creatives that drive sales, traffic, conversion, and customer acquisition→ Lead influencer and creator collaborations, from selection and briefing to execution, tracking, and performance evaluation→ Strengthen Truffles’ positioning as the trusted expert for curly, natural, and textured hair care in Egypt→ Manage campaign budgets, timelines, priorities, and deliverables across all marketing activities→ Track performance across channels and translate data into clear actions, reports, and growth opportunities→ Work with sales, e-commerce, retail, and operations teams to make sure marketing supports real business objectives→ Identify market trends, beauty trends, competitor moves, customer insights, and category opportunities→ Ensure every touchpoint feels consistent with the Truffles world: natural, expert, warm, confident, and community-driven You’re the One If You Have→ 4–7 years of marketing experience, preferably in beauty, personal care, FMCG, fashion, lifestyle, or e-commerce→ Proven experience leading marketing campaigns from strategy to execution→ Strong understanding of social media, paid media, influencer marketing, content, retail activations, and brand building→ Experience managing creative teams, content creators, agencies, freelancers, or media buyers→ A strong eye for brand aesthetics and the ability to guide creative direction without losing sight of performance→ Analytical mindset — you know how to read numbers, spot what is working, and make smart decisions fast→ Strong project management skills and the ability to handle multiple campaigns, launches, and deadlines at once→ Excellent communication and leadership skills→ A hands-on attitude — you can think strategically, but you are also ready to get into the details when needed→ Passion for beauty, hair care, community-led brands, and fast-growing Egyptian businesses Bonus Points If You→ Have experience in hair care, skincare, beauty, or women-focused brands→ Understand curly, wavy, natural, and textured hair communities→ Have launched new products or managed full go-to-market campaigns→ Have experience with Shopify, e-commerce growth, CRM, email/SMS marketing, or marketplace campaigns→ Have worked with influencers, beauty creators, salons, retailers, or offline activations→ Can balance brand love with sales performance Why Truffles?→ You will lead marketing for one of Egypt’s most loved curly and natural hair-care brands→ Your work will reach a real, loyal, and fast-growing beauty community→ You will have ownership over strategy, campaigns, launches, and growth→ You will work directly with the founder and leadership team→ You will help shape how Egyptian beauty brands compete, grow, and lead→ Full product access + competitive package→ In-house role with real ownership, not execution-only marketing To Apply Send your CV + portfolio, campaign examples, or case studies to:hr@trufflesco.netOr DM us on Instagram:@truffles_coShow us what you have built, grown, launched, or led. We look at everything you send. Make it count.

United Delta for Information Technology is a premier digital transformation provider headquartered in the Kingdom of Saudi Arabia, with an international presence in the UAE, Egypt, and the Netherlands. The company specializes in hyperautomation, enterprise data solutions, airport transformation, and intelligent Salesforce-based applications. United Delta supports clients with tailored consultancy, near-shoring and offshoring services, and end-to-end implementation of digital transformation initiatives. The organization leverages cutting-edge tools and technologies to drive innovation and provides comprehensive training and support to ensure smooth adoption. Team members join a fast-evolving environment focused on efficiency, excellence, and impactful digital change.<br>Senior Software Project Manager<br>Reports To:Head of Delivery & Operations Role Purpose:The Software Project Manager is responsible for leading the successful planning, execution, governance, and delivery of software development projects, ensuring they are completed on time, within scope, within budget, and in alignment with approved business cases and profitability targets. The role serves as the primary point of accountability for project delivery, coordinating cross-functional teams including Software Development, Architecture, Quality Assurance, Dev Ops, Cybersecurity, Business Analysis, and Product Management to deliver high-quality software solutions. The Software Project Manager is expected to drive Agile delivery excellence, enforce project governance and CMMI standards, optimize the use of project management tools such as Jira and Microsoft Project, and maintain financial discipline throughout the project lifecycle. Success in this role is measured by predictable delivery, customer satisfaction, operational excellence, and sustainable project profitability. Key Responsibilities:1. Project Delivery & Agile Leadership:Lead end-to-end software delivery across the Software Development Life Cycle (SDLC) using Agile, Scrum, Kanban, or Hybrid methodologies. Drive sprint planning, backlog refinement, sprint reviews, retrospectives, and daily stand-ups to maximize delivery predictability and team productivity. Ensure projects are delivered on schedule, within scope, budget, and agreed quality standards. Identify, manage, and proactively resolve delivery risks, dependencies, technical challenges, and scope changes. Drive continuous delivery and continuous improvement practices across all project teams.2. Project Planning & Governance:Develop and maintain comprehensive project plans, delivery roadmaps, milestone schedules, and resource plans using Microsoft Project and Jira. Establish project governance structures, reporting mechanisms, communication plans, and decision-making frameworks. Configure and maintain Jira projects, workflows, dashboards, roadmaps, and reporting to provide real-time visibility into project performance. Ensure accurate effort estimation, capacity planning, resource allocation, and schedule forecasting. Monitor project progress against approved baselines and implement corrective actions when variances occur.3. Financial Management & Commercial Accountability:Own the financial performance of assigned projects, ensuring alignment with approved business cases and profitability objectives. Monitor project budgets, resource utilization, delivery costs, revenue recognition, and gross margin throughout the project lifecycle. Identify financial risks early and implement mitigation strategies to protect project profitability. Evaluate commercial impacts of scope changes and support contract and change request negotiations. Collaborate with Sales, Finance, and Delivery leadership to maximize project return on investment (ROI).4. Delivery Excellence & Process Compliance:Ensure compliance with United Delta Delivery Operating System (UD-DOS), CMMI standards, and organizational project governance policies. Integrate Project Planning, Risk Management, Quality Assurance, Configuration Management, and Change Management into daily project execution. Maintain complete project documentation, traceability, and audit readiness. Lead continuous improvement initiatives and contribute to organizational process maturity. Promote standardization, reusable assets, and best practices across delivery teams.5. Stakeholder Management & Executive Reporting:Build and maintain strong relationships with customers, executive sponsors, and internal stakeholders. Provide accurate and timely executive reporting covering project health, milestones, financial performance, risks, issues, and mitigation plans. Facilitate Steering Committee meetings and executive governance sessions. Manage stakeholder expectations and ensure proactive communication throughout the project lifecycle. Support strategic decision-making through data-driven reporting and recommendations.6. Leadership & Team Management:Lead and mentor multidisciplinary software delivery teams. Foster a culture of accountability, ownership, collaboration, innovation, and continuous learning. Coordinate activities across Software Development, Solution Architecture, Dev Ops, QA, Business Analysis, Infrastructure, and Cybersecurity teams. Ensure effective knowledge transfer, documentation, succession planning, and business continuity. Support team capability development through coaching and performance feedback. Qualifications & Experience:Education:Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a related discipline. Professional Certifications (Preferred):PMP (Project Management Professional) PMI-ACPCertified Scrum Master (CSM) SAFe Agilist or SAFe Scrum Master ITIL Foundation Experience:Minimum 10 years of progressive experience in software development and project management. At least 5 years managing large-scale enterprise software implementation projects. Proven experience managing Agile software delivery teams. Strong understanding of software engineering principles, SDLC methodologies, and enterprise solution architecture. Advanced proficiency with Jira (Advanced Roadmaps, Dashboards, Workflow Configuration) and Microsoft Project. Experience managing project financials, business cases, budgets, forecasting, and profitability. Working knowledge of CMMI and experience supporting audits or process appraisals. Excellent leadership, communication, negotiation, and stakeholder management skills. Fluent in written and spoken English. Key Objectives:Deliver software projects on time, within scope, budget, and approved quality standards. Achieve predictable Agile delivery through disciplined planning, governance, and proactive risk management. Ensure compliance with United Delta Delivery Operating System (UD-DOS) and CMMI standards. Protect and improve project profitability through disciplined financial management and commercial governance. Build high-performing, resilient, and collaborative software delivery teams. Improve customer satisfaction through consistent delivery excellence and transparent communication. Drive continuous improvement, operational efficiency, and organizational process maturity. Key Performance Indicators (KPIs):1. Delivery Performance:On-Time Project Delivery (%) Sprint Goal Achievement (%) Milestone Achievement Rate (%) Schedule Variance (SV) Delivery Predictability Index2. Quality:Defect Density Post-Release Defect Rate First-Time Acceptance Rate Rework Percentage Technical Debt Index3. Resource Management:Resource Utilization (%) Capacity Forecast Accuracy (%) Sprint Velocity Stability Jira & Microsoft Project Data Accuracy (%)4. Financial Performance:Project Gross Margin (%) Margin Variance (%) Budget Adherence (%) Cost Variance (CV) Revenue Recognition Accuracy Business Case ROI Achievement5. Governance & Process:UD-DOS Compliance Score CMMI Compliance Score Audit Readiness Score Change Request Turnaround Time Documentation Completeness (%)6. Customer Success:Customer Satisfaction (CSAT) Net Promoter Score (NPS) Escalation Frequency Escalation Resolution Time Customer Acceptance Rate Stakeholder Satisfaction Score7. Continuous Improvement:Lessons Learned Implementation Rate Standard Asset Reuse (%) Process Improvement Initiatives Completed Knowledge Transfer Success Rate

About the Role<br>AZ Management & Development is seeking an experienced Group FP&A Manager to join its Finance leadership team.<br>Reporting directly to the Group CFO, the Group FP&A Manager will lead budgeting, forecasting, management reporting, financial modelling, and performance management across the Group and its subsidiaries.<br>The role will translate operational and strategic business drivers into clear financial insights, challenge assumptions constructively, identify risks and opportunities, and provide senior management with actionable recommendations.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Financial Planning and Forecasting<br>• Lead the annual budgeting process, rolling forecasts, and long-range financial planning across the Group and its subsidiaries.• Develop and maintain integrated financial models covering the income statement, balance sheet, and cash flow.• Build driver-based forecasting models covering revenue, enrolment, pricing, headcount, operating expenditure, capital expenditure, and other key business drivers.• Establish Group-wide planning calendars, assumptions, templates, submission deadlines, and review standards.• Consolidate subsidiary budgets and forecasts, ensuring consistency, completeness, and data quality.• Improve forecast accuracy through regular variance analysis, performance reviews, and structured feedback from business units.• Identify emerging financial risks, opportunities, and performance trends and recommend appropriate management actions.<br>Management Reporting and Performance Analysis<br>• Prepare monthly and quarterly management reporting packs for the Group CFO and senior management.• Analyse actual performance against budget, forecast, prior periods, and strategic targets.• Provide clear explanations of financial and operational variances, underlying business drivers, and required corrective actions.• Develop and monitor Group, subsidiary, and departmental KPIs.• Track target achievement and highlight performance gaps, risks, opportunities, and corrective actions.• Lead periodic business performance reviews with subsidiary management and functional leaders.• Develop executive dashboards and concise, decision-focused reporting.<br>Business Partnering<br>• Partner with subsidiary management and functional leaders to improve financial planning, accountability, and decision-making.• Challenge business assumptions constructively and ensure plans are supported by realistic operational drivers.• Support management in identifying revenue growth opportunities, cost efficiencies, and resource allocation priorities.• Translate complex financial analysis into clear commercial recommendations for non-finance stakeholders.• Work closely with Accounting and Financial Control to align management reporting with the general ledger and statutory financial statements.• Build strong working relationships across Finance, Operations, HR, Procurement, IT, Marketing, Admissions, and other Group functions.<br>Strategic and Investment Analysis<br>• Support the Group CFO and senior management in evaluating strategic initiatives, investments, new entities, programmes, and expansion opportunities.• Develop business cases incorporating scenario analysis, sensitivity testing, profitability analysis, and investment return metrics.• Evaluate investment proposals using measures such as NPV, IRR, payback period, and return on invested capital.• Conduct pricing, margin, unit economics, break-even, and capacity utilisation analysis.• Support capital allocation decisions and investment prioritisation across the Group.• Perform post-investment reviews by comparing actual performance with approved business cases.<br>Systems and Process Improvement<br>• Standardise planning templates, financial models, reporting definitions, and performance management processes across the Group.• Improve the quality, speed, consistency, and scalability of budgeting, forecasting, and management reporting.• Support improvements to ERP, budgeting, planning, consolidation, and reporting systems.• Lead the automation of dashboards, recurring reports, and forecasting processes.• Partner with IT and system owners to improve data availability, reporting accuracy, and financial system integration.• Reduce unnecessary manual reporting and spreadsheet dependency while maintaining appropriate controls and audit trails.• Ensure financial models, reports, assumptions, and data definitions are properly documented, controlled, and maintained.<br>Leadership and Governance<br>• Lead, coach, and develop FP&A analysts and finance team members.• Establish clear responsibilities, deliverables, timelines, ownership, and quality standards.• Coordinate FP&A activities across subsidiaries and enforce timely and accurate submissions.• Present budgets, forecasts, performance updates, risks, opportunities, and recommendations to the Group CFO and senior management.• Support the preparation of Board, Executive Committee, and Investment Committee presentations.• Promote planning discipline, accountability, and data-driven decision-making across the Group.• Maintain confidentiality, integrity, and professional standards when handling sensitive financial and strategic information.<br>Qualifications and Experience<br>• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related quantitative discipline.• An MBA or a relevant professional qualification such as CMA, FPAC, ACCA, CPA, CFA, or equivalent is preferred.• Minimum of 10 years of progressive experience in FP&A, corporate finance, management reporting, financial modelling, investment analysis, or a related field.• At least 5 years of experience in an FP&A, planning, business partnering, or finance management role.• Proven experience leading annual budgets, rolling forecasts, and management reporting processes.• Strong experience in a multi-entity, holding-company, or group environment.• Demonstrated experience developing integrated and driver-based financial models.• Experience preparing financial analysis and presentations for CFOs, executive management, or Boards.• Experience in education or another multi-entity, multi-site service environment is advantageous.• Experience leading or developing finance and FP&A teams is preferred.<br>Technical Skills<br>• Advanced financial modelling and analytical skills.• Expert-level proficiency in Microsoft Excel.• Strong experience with Power Point and executive-level financial presentations.• Experience with Power BI or another business intelligence and data visualisation platform.• Experience with ERP, budgeting, planning, or enterprise performance management systems.• Familiarity with SAP, Oracle, Microsoft Dynamics 365, Anaplan, Oracle EPM, One Stream, or equivalent platforms is advantageous.• Strong understanding of financial statements, management accounting, planning methodologies, and performance metrics.• Ability to work with large datasets and translate financial and operational information into actionable insights.<br>Skills and Competencies<br>• Strong commercial judgement and strategic thinking.• Excellent analytical, financial modelling, and structured problem-solving capabilities.• Ability to identify the key operational and commercial drivers behind financial performance.• Strong business partnering and senior stakeholder management skills.• Ability to challenge assumptions and influence senior leaders constructively.• High ownership, accountability, and attention to detail.• Ability to establish planning discipline across multiple subsidiaries.• Clear, concise, and executive-level written and verbal communication.• Ability to manage competing priorities and deliver accurate work under pressure.• Excellent written and spoken English and Arabic.• High integrity and appropriate handling of confidential business information.

Job description Job Title :Quality Control Manager<br>Location: Cairo <br>Industry: Construction / Contracting<br><br><br>Responsibilities:<br><br><br>- Setting up and maintaining controls and documentation procedures.- Monitoring performance by gathering relevant data and producing statistical reports.- Ensure all work meets the contract specifications and standard.- Ensure all materials meet the contract specifications.- Coordinate and schedule field testing and performance QA/QC inspections.- Monitor construction activities and materials delivered to the site.- Review all special inspection and material testing perform by third parties.- Document all inspection and testing in QC reports.- Working with operating staff to establish standards, systems and procedures- Recording, analyzing and distributing statistical information- Monitoring performance- The daily Report for site work.- Performs tests or verifies that the problem was repaired or corrected.- Performs as resident inspector during the site activity progress- Coordinating all technical specification requirements with Technical Support engineers.- Managing projects logs (E1, E2, IR, NCR, etc.)- prepare method statement & ITP related to the project activities- prepare work release forms before starting new activities- Prepare all documents related to the project TOC- handing over all IR to the project consultant- reviews subcontracts invoices in terms of progress percentage and IR- prepare progress sheets related to client invoices in coordination with the project consultant- Ensure that all subcontractors manpower are being followed and apply withheld amounts as per contract conditions.<br><br>Qualifications:<br><br>+10 years of Experience as Quality Control Engineer in Construction, Finishing and Fit out projects Bachelor of Civil/ Architecture Engineering<br><br><br><br>Industry Construction Employment Type

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Events Manager<br>Responsibilities Planning, coordinating and delivering conferences, seminars, workshops, press events and public outreach activities;Managing all logistical aspects of institutional events, including venue coordination, participant registration and supplier liaison;Coordinating event schedules, speakers, moderators and technical service providers;Supporting protocol arrangements and the participation of high-level EU officials, partner institutions and external stakeholders;Supervising on-site event implementation and ensuring smooth delivery;Coordinating event-related communication materials and participant information;Supporting post-event reporting, evaluations and lessons learned;Working closely with communication teams, service providers and DG MENA to ensure the successful implementation of events.<br>Minimum Qualification and Skills University degree (or equivalent professional experience) in event management, communication or hospitality;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in event organisation and logistics;3 years' specific experience managing institutional/communication events.

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Influencer Manager<br>Responsibilities Developing and implementing influencer engagement strategies aligned with DG MENA's communication objectives. Identifying, assessing and managing relationships with influencers, digital creators and opinion leaders across relevant target audiences. Supporting the planning and execution of influencer campaigns promoting EU policies, initiatives and partnerships. Monitoring campaign performance and preparing analytical reports and recommendations. Coordinating influencer activities with broader communication and social media campaigns. Advising on audience engagement strategies and emerging digital communication trends. Supporting the development of campaign concepts, messaging and digital content. Liaising with communication teams, external partners and service providers to ensure effective campaign delivery.<br>Minimum Qualification and Skills Degree (or equivalent) in communication, marketing or digital media;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in digital/social media communication;3 years' specific experience in influencer relations and campaign management.

About CompanyPay10.com is a UAE-headquartered fintech company licensed and regulated by the Central Bank of the UAE under the Retail Payment Services & Card Schemes (RPSCS), Stored Value Facilities (SVF), and Open Finance frameworks.<br>As part of our regional growth, we’re expanding into Egypt one of the fastest-growing fintech markets in the MENA region. Pay10 Egypt will bring cutting-edge digital payment solutions to businesses and consumers, including payment gateway services, merchant acquiring, cross-border transfers, and open finance capabilities.<br>Our mission is to power seamless, secure, and inclusive payment experiences that support Egypt’s digital transformation and financial inclusion goals. Join us as we build the future of payments in Egypt with innovation, integrity, and impact.<br>Role Overview The Finance Manager for Pay10 Egypt will lead all financial operations for the new Egypt entity, including financial reporting, budgeting, cash flow management, compliance, and internal controls. The role acts as the key finance partner to the CEO, ensuring full regulatory compliance, accurate reporting to the global finance team, and strong financial governance. This is a hands-on position focused on setting up the finance function from scratch, managing banks and audits, supporting business decisions with financial insights, and enabling Pay10’s growth in the Egypt market.<br>Roles and Responsibilities:1. Financial Management & Reporting Oversee the full spectrum of financial operations for the Egypt entity, acting as the single point of contact for all finance matters locally. Prepare timely and accurate monthly, quarterly, and annual financial statements in accordance with local regulations and Group policies (e.g. IFRS/local GAAP as applicable). Ensure accurate general ledger maintenance, reconciliations, accruals, and closing activities. Prepare and submit regular management reports, variance analyses, and commentary to the global finance team. Support consolidation and group reporting requirements as requested.2. Budgeting, Forecasting & Business Planning Lead the annual budgeting process for Egypt in coordination with global finance and local management. Prepare periodic forecasts (P&L, balance sheet, cash flow) and track performance against budget. Provide financial insight and analysis to support business decisions, pricing, product initiatives, campaigns, and expansion plans. Identify risks and opportunities and proactively recommend corrective actions.3. Cash Flow, Treasury & Banking Monitor cash flow and working capital requirements to ensure the entity’s liquidity needs are met. Manage relationships with local banks and payment partners; oversee bank accounts, signatories, and online banking platforms. Coordinate with global treasury on funding, intercompany charges, FX exposure, and capital repatriation in line with group policy and local regulations.4. Compliance, Tax & External Stakeholders Ensure full compliance with Egyptian financial, tax, and regulatory requirements, including but not limited to corporate tax, VAT, social insurance, and other statutory obligations. Liaise with external auditors, tax advisors, and regulatory bodies (e.g. CBE/FRA or other relevant authorities, as applicable to the business). Coordinate annual statutory audits and ensure timely resolution of any findings or recommendations. Maintain proper documentation, records, and internal controls to support all filings and audits.5. Internal Controls & Governance Design, implement, and maintain appropriate internal controls over financial processes (payments, approvals, expenses, revenues, reconciliations). Ensure adherence to global finance policies, delegations of authority, and compliance frameworks. Identify process gaps and implement improvements to enhance efficiency, transparency, and control.6. Business Partnering & Support to Management Act as a financial advisor to the CEO and key stakeholders in Egypt. Provide financial insights and KPIs to support decision-making in areas such as:Digital payments, issuing/acquiring, wallets, and other fintech products Customer and product profitability Opex and headcount planning Support commercial negotiations with vendors, partners, and service providers from a financial perspective when required.7. Function Set-up & Future Team Leadership Establish the finance function from the ground up, including processes, tools, and documentation. Collaborate with global finance to implement ERP/accounting systems and reporting tools as needed. In the future, potentially mentor and lead junior finance staff in Egypt as the team grows

The Project Manager is responsible for the full operational readiness, productivity, and lifecycle maintenance of a heavy equipment fleet of 80+ units (excavators, dozers, loaders, graders, compactors, tipper trucks, and support vehicles) supporting a large-scale earthworks project at Sukari Gold Mine (SGM), Marsa Alam. The role owns equipment availability and utilization targets, workshop and maintenance operations, spare parts and inventory management, HSE compliance for plant operations, and coordination between operations, maintenance, and site production teams. The successful candidate must be a qualified Mechanical Engineer with hands-on heavy equipment maintenance and workshop management experience.<br>Key Responsibilities Fleet Operations & Production Support• Plan and coordinate daily deployment of 80+ heavy equipment units across excavation, hauling, grading, and compaction activities to meet earthworks production targets.• Monitor equipment utilization, idle time, and productivity (m³/hour, cycle times) and drive continuous improvement in fleet efficiency.• Coordinate with site engineers and production teams to align equipment allocation with the project schedule and daily/weekly work plans. Ensure optimal equipment-to-task matching (e.g., excavator-truck pairing) to minimize costs and maximize output. Maintenance Management• Own the preventive maintenance (PM) program for the entire fleet, ensuring PM schedules, service intervals, and OEM guidelines are followed for all equipment types and tipper trucks.• Minimize unplanned breakdowns through predictive/condition-based maintenance practices and root-cause analysis of recurring failures.• Set and monitor fleet KPIs: mechanical availability, MTBF (mean time between failures), MTTR (mean time to repair), and overall equipment effectiveness (OEE).• Approve major repair scopes, overhaul plans, and decisions on repair vs. replace for aging units.• Maintain equipment maintenance records, service history, and digital/manual maintenance tracking systems for all 80+ units. Workshop Management• Manage day-to-day operations of the maintenance workshop, including workshop layout, work bays, mobile maintenance units, and field service teams.• Supervise mechanics, technicians, electricians, welders, and workshop support staff; plan manpower and shift coverage against workload.• Ensure the workshop is equipped with the right tools, lifting equipment, diagnostic tools, and calibrated instruments.• Implement workshop HSE standards, 5S/housekeeping, and safe systems of work (lockout-tagout, working at height on equipment, hot works).• Oversee mobile workshop/field service response for breakdowns occurring away from the main yard. Spare Parts, Inventory & Vendor Management• Forecast spare parts requirements based on fleet size, usage, and maintenance plans; maintain optimal stock levels to avoid downtime while controlling inventory cost.• Manage relationships with OEM dealers, parts suppliers, tire suppliers, and subcontracted repair/overhaul vendors.• Review and approve purchase requisitions for parts, consumables (oils, filters, tires), and outsourced repair services.• Negotiate service contracts, warranty claims, and extended maintenance agreements with equipment suppliers. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration.<br>Qualifications & Requirements • Bachelor's Degree in Mechanical Engineering (required).• 12+ years of experience in heavy equipment maintenance and operations, with at least 3–5 years in a project management or fleet/workshop management role.• Proven experience managing large heavy equipment fleets (50+ units) in earthworks, mining, or heavy civil construction projects.• Strong technical knowledge of excavators, bulldozers, wheel loaders, motor graders, compactors, and tipper/dump trucks (diesel engines, hydraulics, powertrains, undercarriage systems).• Solid understanding of preventive maintenance systems, CMMS/fleet management software, and maintenance KPIs.• Experience managing workshop operations, spare parts inventory, and vendor/OEM relationships.• Working knowledge of HSE standards applicable to heavy equipment operations.• Strong budgeting, cost control, and reporting skills. Proficient in English and Arabic (spoken and written); strong command of MS Excel and maintenance/ERP systems.

Reporting to: CEO<br>Are you a quality-driven leader with a passion for driving excellence and fostering a culture of continuous improvement? We’re seeking an experienced and results-oriented Quality Assurance Manager to take full ownership of our QA function, ensuring our products and processes consistently meet the highest standards. In this strategic leadership role, you’ll guide cross-functional quality initiatives, develop robust systems, and drive long-term improvements across the organization. Join us and play a key role in shaping the future of quality in a company that values innovation, integrity, and operational excellence.<br>Who are we? Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.<br>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.<br>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.<br>What will you be doing? Develop and implement quality assurance systems: Establish and maintain quality assurance systems, including HACCP, ISO 22000, and other relevant standards. Ensure compliance with regulatory requirements: Ensure compliance with local and international regulatory requirements, including food safety and quality standards. Conduct audits and inspections: Conduct regular audits and inspections to ensure compliance with quality and safety standards. Develop and implement quality control procedures: Develop and implement quality control procedures to ensure product quality and safety. Train and supervise quality team: Train and supervise quality team members to ensure they understand and follow quality procedures. Investigate and resolve quality issues: Investigate and resolve quality issues, including product recalls and complaints. Collaborate with production team: Collaborate with production team to ensure quality standards are met during production. Monitor and report on quality performance: Monitor and report on quality performance, including metrics and trends. Develop and implement continuous improvement initiatives: Develop and implement continuous improvement initiatives to enhance quality and efficiency. Ensure compliance with global specifications: Ensure compliance with global specifications, including those related to food safety and quality. Develop and maintain documentation: Develop and maintain documentation, including quality manuals, procedures, and records. Ensure laboratory testing and analysis: Ensure laboratory testing and analysis are conducted to support quality assurance activities. Collaborate with suppliers: Collaborate with suppliers to ensure they meet quality and safety standards. Develop and implement supplier approval programs: Develop and implement supplier approval programs to ensure supplier quality. Ensure compliance with food safety regulations: Ensure compliance with food safety regulations, including those related to allergens and contaminants. Develop and implement recall procedures: Develop and implement recall procedures to ensure timely and effective response to quality issues. Conduct risk assessments: Conduct risk assessments to identify potential quality and safety risks. Develop and implement mitigation strategies: Develop and implement mitigation strategies to minimize quality and safety risks. Ensure compliance with industry standards: Ensure compliance with industry standards, including those related to quality and safety. Provide training and support: Provide training and support to employees on quality assurance systems and procedures.<br>What are we looking for? Bachelor's degree in Food Science, Quality Assurance, any relevant field Minimum of 6 years of work experience in Quality Assurance within FMCG Industry Strong knowledge of quality assurance systems and standards including 22000 and HACCPProven experience in auditing, compliance, and regulatory affairs Strong interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.

Cover letter required. Applications without one will be ignored.<br>The Opportunity We're on a mission to 10x a profitable, 25-year-old Saa S platform — and we need one exceptional person to lead the charge. Expense Point serves 850+ enterprise customers across North America, processes millions of dollars in expense transactions, and has real revenue with a loyal customer base that's been with us for years. The foundation is solid. What we need now is someone to tear up the UX playbook and rebuild it for the modern era — AI-native, card-first, and fast. The customers are already there. The revenue is already there. What's missing is you.<br>Who You'll Work With You'll report directly to and work daily with our CEO — a former Senior PM at Google with an HBS MBA and McKinsey background, who thinks in systems, moves fast, and has zero patience for bureaucracy. You'll also work closely with a tight-knit engineering team that ships, argues about the right solution (in a good way), and genuinely cares about craft. This is not a company where product ideas die in Jira. Decisions get made in days, not quarters. If you bring a compelling case, you'll see it in production within weeks.<br>The Problems You'll Be Solving This is a genuinely hard product challenge. You're not adding a feature to a mature platform — you're reimagining how thousands of employees at mid-market and enterprise companies think about spending money at work. That means:Redesigning a complex, workflow-heavy platform without breaking what 850+ paying customers depend on every day Building pre-swipe controls, approval hierarchies, and policy engines that are powerful enough for a CFO and simple enough for a field employee Commercializing fintech capabilities — corporate cards, embedded payments, LLM-powered fraud detection and policy compliance — that most competitors haven't touched yet Defining what "great" looks like in a category that has historically settled for "functional"The gap between what enterprise expense software looks like today and what it should look like is enormous. That gap is your canvas.<br>What We're Looking For6–10 years as a developer, designer, or PM with at minimum 2 years as a Product Manager— you've shipped real products that real people use Strong design fundamentals — hierarchy, usability, information architecture; you can articulate why something works, not just that it looks good An impeccable portfolio — work that earns a reaction before you've said a word about it B2B experience — you understand enterprise software, complex multi-stakeholder workflows, and the difference between a user and a buyer High horsepower — you work hard, you push the people around you, and you know how to celebrate when something ships Strategic thinker and execution machine — you can pitch vision on Monday and close tickets on Friday B. Sc. required (CS, Design, Engineering, or related) Bonus: fintech experience, led platform redesigns, UX designer transitioning to PM, startup background.<br>Compensation & Benefits Above-market salary, paid in USDClear 18–24 month path to Director, VP, or CPO as the company scales No-BS culture: you will work with incredible engineers, building a product which is affectively already sold Health coverage and social security registration <br>How to Apply Email your resume and cover letter to jobs@expensepoint.comYour cover letter must include:What you've shipped — links and screenshots welcome Two or three software products you think are exceptionally well-designed, and specifically why — what makes them great, and what would you change? Something you built that you're proud of, and something you'd do differently Why this role, and why now We read every cover letter. Generic ones get closed immediately. Show us how you think.<br>Expense Point is building the future of spend management for North American enterprises. If you want to own something real — a product that will touch thousands of companies and the people who run them — we want to hear from you. Equal opportunity employer. We hire for talent, passion, and execution — nothing else matters.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the International Programs Director, the Partnership Programs Manager leads Coptic Orphans' end-to-end partnership and grantmaking cycle; from strategic partner identification and RfP design to proposal review, partner selection, award management, and results oversight. This role demands strong relationship management, technical program acumen, and the ability to evaluate and manage implementing partners with rigor and effectiveness.</p><p><strong>Essential Functions and Responsibilities:</strong></p><p><strong>Strategic Partnerships &amp; Civil Society Engagement</strong> Map, identify, and cultivate relationships with credible civil society organizations, NGOs, community-based organizations, and development actors operating in Egypt, with particular knowledge of organizations active in education, health and nutrition, child protection, and girl empowerment. Identify innovative key areas in child development and build a pipeline of potential and active grantee partners aligned with Coptic Orphans' programmatic priorities. Represent Coptic Orphans at relevant development forums, coordination platforms, and civil society networks in Egypt.</p><p><strong>Systems &amp; Process Development</strong> Design and operationalize grantmaking systems, tools, and templates from the ground up, including eligibility criteria frameworks, scoring rubrics, partner capacity assessments, and grants management databases. Work cross-functionally with Finance to develop sub-grant financial management protocols and with Communications to package programmatic impact for donors.</p><p><strong>Grant Cycle Management</strong> Design and issue Requests for Proposals (RFPs) to solicit applications from potential grantees articulating theory of change, clear objectives, evaluation rubrics, and reporting requirements. Apply strong M&amp;E frameworks to assess the quality of results frameworks, indicators, data collection methodologies, and learning plans submitted by applicants. Conduct proposal due diligence, including field visits, to evaluate programmatic strength and financial management capability of potential partners. Set grant terms including scope, milestones, reporting schedule and format, and disbursement conditions. Ensure appropriate financial stewardship in coordination with Finance, including budget tracking, disbursement, and financial reporting discipline.</p><p><strong>Partner Management and Oversight</strong> Serve as the primary organizational interface with implementing partners post-award, managing partnership agreements and ensuring compliance with programmatic and reporting obligations. Conduct systematic quality assurance on partner-submitted progress and final reports through detailed desk reviews, validation of key evidence, and site visits to verify credibility of results and alignment with approved activities. Identify risks, performance concerns or financial discrepancies early, drive timely corrective actions with partners, and escalate when needed. Lead grant closeout processes, including final verification, documentation, and lessons learned. Aggregate quantitative and qualitative data across the grant portfolio to generate actionable insights, performance dashboards, learning briefs, and consolidated annual impact reports.</p><p><strong>Program Learning and Knowledge Management</strong> Synthesize learning from across the grants and partnerships portfolio to inform future programming priorities and RfP design. Document promising practices, implementation lessons, and results stories for internal and external audiences. Contribute to organizational reporting, donor communications and field visits coordination, and board presentations related to the grantmaking and partnerships function.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Education, Experience, Knowledge and Skills</strong> Bachelor's degree in international development, Social Sciences, Public Policy, Nonprofit Management, or a related field. Masters' degree preferred. Minimum 7 years of progressively responsible experience in development programming, with at least 3 years in a grantmaking, sub-award management, or partnerships role. Strong command of results-based management (RBM) principles and M&amp;E frameworks; ability to critically review logic models, results chains, and indicator tables. Demonstrated experience running structured grantmaking processes (RFPs/proposal review, due diligence, contracting/agreements or equivalent documentation, reporting cycles, closeout). Strong experience in project budgeting and financial stewardship (budget review, variance awareness, reporting discipline). Excellent project management skills, with the ability to manage multiple priorities and deadlines effectively. Strong analytical and problem-solving skills, with a keen eye for detail. Fluency in English and Arabic, spoken and written.</p><p><strong>Additional Qualifications for recruitment:</strong> Ability to work independently and collaboratively within a diverse and dynamic team environment. A strong knowledge of the international development landscape in Egypt and ability to network and build partnerships with key stakeholders in the field. Experience working on programs/ projects that serve vulnerable children and communities, particularly in the fields of education, health, child protection, or girl empowerment.</p><p><strong>Travel and Working requirements</strong> Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt may reach as much as 30% of the time. Working outside official hours and on weekends may be required.</p><p></p></section>

Are you a security and compliance leader who thrives on customer trust? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading…<br><br>At Sparkrock, we help social benefit organizations, such as nonprofits, school boards, and government agencies, reach their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.<br><br>As our Group Security & Compliance Manager, you will own the entire customer-trust and compliance function across a growing private-equity portfolio, not one slice of it at one company. Every enterprise deal that hinges on security passes through you, and you get to build the program from the trust portal up rather than inherit someone else's mess.<br><br>Unlike most GRC managers who sit inside a single company running one SOC 2, this role spans multiple portfolio companies on different clouds, and it owns the AI trust story as a first-class part of the job. You'll drive SOC 2 Type II audits, stand up the customer-facing trust portal, and own AI compliance as the frameworks are still settling, representing the group directly in every customer security review.<br><br>If you thrive at the intersection of broad ownership, direct influence on revenue, and building something before the playbook is written, this role is for you.<br><br>Responsibilities<br><br>Lead customer security reviews, RFPs, RFIs, and questionnaires, turning around accurate, complete responses fast enough to keep deals moving Stand up and maintain a customer-facing trust portal (Safe Base / Vanta / Drata or equivalent), including a dedicated AI/ML section Own SOC 2 Type II program management, driving audits across portfolio companies (including Sparkrock's Type II conversion and CXT scoping), coordinating evidence with the Senior Group Security Engineer, and managing auditor relationships Author and maintain security policies and documentation, including DPAs, sub-processor lists, and incident-communication templates Own AI compliance and trust, including AI questionnaire responses, AI sub-processor management, framework tracking (EU AI Act, ISO 42001, NIST AI RMF), AI use disclosure, AI acceptable-use policy, and AI incident-comms playbooks Run third-party vendor security reviews and renewals Build and deliver internal security awareness training, and onboard customers through the required security setup Draft and coordinate customer-facing incident communications, including breach/incident notifications with legal and engineering<br><br><br><br><br>Requirements<br><br>6+ years in security GRC, customer trust, or Saa S compliance Excellent spoken and written English. Articulate, polished, and credible in live calls with enterprise customers and third parties — this person represents the group externally SOC 2 audit experience as a primary point of contact (Type II strongly preferred) Working understanding of cloud security concepts — able to read and translate technical findings, not produce them Awareness of the AI compliance landscape and willingness to own it<br><br><br><br><br>Nice to have<br><br>CISSP / CISA / CIPP/E; Vanta / Drata / Safe Base experience PE-backed or multi-portfolio background ISO 42001 / NIST AI RMF familiarity; EU AI Act awareness<br><br><br><br><br>Benefits<br>We don’t call them perks; they’re just part of what makes working at Sparkrock great.<br><br><br>We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it Flexible work hours. We work asynchronously and don’t care when you’re online, just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!<br><br><br><br><br>If you are a security and compliance professional who has lived and breathed customer trust and is ready to bring that expertise to a high-impact, high-ownership role, we would love to hear from you. Apply today and help us build a trust program that enterprise customers and an entire portfolio of companies can rely on.<br><br>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.<br><br>All open roles are for existing vacancies unless otherwise communicated to the candidate. We are committed to keeping candidates informed throughout the process and will notify all interviewed applicants of our hiring decision within 45 days of their interview. Sparkrock retains all job postings and related recruitment information for a minimum of three years.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking an experienced, strategic, and results-driven Senior Finance Manager to lead the Group financial operations and governance in all operating Jurisdictions. The candidate should ideally come from a big 4 background. The candidate will oversee entity-level financial reporting, budgeting, treasury, audit and commercial decision support. Beyond core technical capabilities, the candidate must bring the seniority, soft skills and the ability to manage and drive a team—providing effective governance, objective oversight, and risk mitigation across our operations. Having an experience in ERP environment is a plus.<br>Duties & Responsibilities Financial Reporting Oversight:Oversee the preparation of annual financial statements, ensuring compliance with IFRS or relevant local standards. Support the consolidation of financial data from multiple entities. Regulatory Compliance:Ensure all financial reports comply with local, regional, and international regulatory requirements, including filing deadlines for statutory and regulatory reports. Assist and support the tax team with tax calculation and filing. Audit Management:Lead the coordination of external audits, ensuring all audit queries are addressed, and implement recommendations for improvement. Collaborate with internal auditors to strengthen controls and compliance. Technical Accounting Expertise:Provide in-depth analysis on complex accounting issues, staying up-to-date with evolving accounting standards and advising the leadership team on the potential impact. Internal Controls & Process Improvement:Design and maintain robust internal controls over financial reporting. Drive continuous improvement initiatives to enhance reporting processes, reduce errors, and improve efficiency.<br>Stakeholder Engagement:Collaborate with internal teams (Treasury, Tax, commercial finance etc.) and senior leadership to deliver insights and recommendations based on financial data. Provide transparency and ensure clear communication of financial performance to management and the business.<br>Financial Systems Management:Ensure the financial reporting systems (Mainly Microsoft dynamics 365) and tools are optimized for accuracy, compliance, and efficiency.<br>Team Leadership & Development:Lead, mentor, and develop the finance team, ensuring high performance and professional growth. Build a culture of accuracy, accountability, and continuous improvement.<br> People Excellence (internal/external customer engagement and relationship management)· To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.· To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.· To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.· Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes. Qualifications, experience, skills and competencies Experience required:· Extensive experience (typically 10+ years) in financial reporting, with a strong background in statutory and regulatory reporting.· Big 4 accounting firm background (Audit or Financial Advisory) is strongly preferred.<br>Education requirement:<br>· Bachelor’s degree in Accounting, Finance, or a related field (Master’s or MBA is a plus).· Professional certification (e.g., CPA, ACCA, ACA) is required<br>Knowledge & Skills: · Solid understanding of IFRS, GAAP, and other relevant accounting standards.· Demonstrated experience in managing audits and dealing with external auditors.· Strong leadership skills with experience managing and developing high-performing teams.· Excellent analytical and problem-solving skills, with a strong attention to detail.· Proficiency in financial systems and reporting tools (Preferable Microsoft Dynamics 365).· Strong communication skills with the ability to present financial data to non-finance stakeholders.· Ability to work in a fast-paced and deadline-driven environment.

About the Role<br>AZ Management & Development is seeking an experienced Group Treasury Manager to join its Finance leadership team.<br>Reporting directly to the Group CFO, the Group Treasury Manager will lead cash and liquidity management, banking relationships, funding, working capital governance, treasury risk, and payment controls across the Group and its subsidiaries.<br>The role will provide clear cash visibility, ensure sufficient liquidity for operational and investment requirements, optimise the use of funds, and strengthen treasury controls across a multi-entity environment.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Cash and Liquidity Management<br>• Manage daily cash positioning and liquidity across the Group and its subsidiaries.• Maintain consolidated visibility over bank balances, inflows, outflows, restricted cash, facilities, and available liquidity.• Lead short- and medium-term cash forecasting, including a rolling 13-week forecast, and align longer-term liquidity plans with budgets and business plans.• Identify projected surpluses or shortfalls and recommend funding, investment, or cash-allocation actions.• Coordinate cash concentration, intercompany funding, and movement of funds where legally and operationally appropriate.• Ensure timely funding of payroll, suppliers, taxes, debt service, capital expenditure, and other obligations.• Manage surplus cash within approved investment, counterparty, tenor, and risk limits.<br>Banking Relationships and Treasury Operations<br>• Own and develop relationships with banks and financial institutions.• Negotiate banking facilities, pricing, service levels, transaction fees, interest rates, and account structures.• Manage bank accounts, mandates, authorised signatories, online banking access, and treasury documentation.• Oversee payments, transfers, deposits, facility utilisation, and bank reconciliations in coordination with Accounting.• Monitor banking limits, guarantees, letters of credit, and other banking products where applicable.• Review bank performance, fees, counterparty exposure, and service quality.<br>Funding and Debt Management<br>• Assess short- and long-term funding requirements and support the Group CFO in developing funding strategies.• Manage credit facilities, loans, overdrafts, repayment schedules, interest obligations, and related documentation.• Monitor facility headroom, debt maturities, financial covenants, security requirements, and lender reporting obligations.• Prepare funding proposals, drawdown requests, refinancing analysis, and supporting information for lenders.• Coordinate funding for new entities, campus development, capital expenditure, and strategic initiatives.• Maintain accurate debt and facility registers and escalate covenant, maturity, or liquidity risks promptly.<br>Working Capital and Collections Governance<br>• Lead Group-wide working capital governance with operating companies and Finance teams.• Monitor receivables, collections, payment cycles, supplier terms, advances, and other key working capital drivers.• Partner with Collections, Admissions, Operations, Procurement, and Accounts Payable to improve cash conversion and reduce avoidable funding requirements.• Analyse working capital performance by entity and identify overdue balances, process gaps, and improvement opportunities.• Support practical collection targets, escalation procedures, and cash discipline across subsidiaries.• Align cash planning with seasonal enrolment and tuition-collection cycles.<br>Treasury Risk Management<br>• Identify, measure, monitor, and report liquidity, funding, foreign exchange, interest-rate, counterparty, and operational treasury risks.• Develop and maintain treasury policies, limits, delegated authorities, and controls aligned with the Group’s approved risk appetite.• Monitor foreign currency exposures and recommend natural hedging or other risk-mitigation actions where appropriate.• Review interest-rate exposure and the fixed-versus-floating profile of debt facilities.• Monitor cash and facility concentration by bank and ensure compliance with approved counterparty limits.• Maintain a treasury risk register and escalate material exposures or breaches to the Group CFO.<br>Payments, Controls and Governance<br>• Implement and maintain robust payment controls with the Group Financial Controller.• Ensure segregation of duties, maker-checker controls, approval limits, supporting documentation, and bank-access governance.• Review high-value, unusual, urgent, or cross-entity payments in accordance with approved authorities.• Strengthen controls against payment fraud, unauthorised transactions, duplicate payments, and cyber-enabled financial risks.• Ensure complete documentation, audit trails, reconciliations, and periodic access reviews.• Support internal and external audits and ensure timely remediation of treasury findings.<br>Business Partnering and Reporting<br>• Coordinate with operating companies on cash forecasts, collections, capital expenditure timing, funding requirements, and seasonal cycles.• Work with FP&A, Financial Control, Tax, Legal, Procurement, HR, and Operations to align treasury decisions with business priorities.• Prepare treasury reports for the Group CFO and senior management covering liquidity, forecasts, facilities, debt, working capital, risks, and actions.• Provide scenario and sensitivity analysis for liquidity, funding, interest, and foreign exchange exposures.• Support management decisions with clear recommendations on cash allocation, financing, banking, and working capital.<br>Systems and Process Improvement<br>• Standardise treasury processes, templates, reporting definitions, and controls across Group entities.• Improve integration between ERP systems, banking platforms, cash forecasts, and treasury reporting.• Automate cash positioning, bank reporting, forecasting, payment workflows, and treasury dashboards.• Evaluate treasury management systems and digital banking solutions where appropriate.• Improve the quality, timeliness, and reliability of treasury data.<br>Leadership and Stakeholder Management<br>• Lead, coach, and develop treasury and Finance team members involved in cash-management activities.• Establish clear responsibilities, deadlines, service standards, and accountability.• Build effective relationships with banks, lenders, advisors, auditors, and senior internal stakeholders.• Promote liquidity discipline, strong control, timely escalation, and professional integrity.<br>Qualifications and Experience<br>• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.• A treasury qualification such as CTP or an ACT qualification is preferred; CMA, ACCA, CPA, CFA, or an MBA is an advantage.• Minimum of 10 years of progressive experience in corporate treasury, cash management, corporate banking, liquidity management, or corporate finance.• At least 5 years of hands-on experience in treasury management, cash-management leadership, or a senior corporate-banking role.• Proven experience managing cash forecasting, liquidity, banking relationships, funding facilities, and working capital.• Strong experience in a multi-entity, holding-company, or Group environment.• Practical knowledge of banking products, debt facilities, guarantees, payment controls, and treasury risk management.• Experience with foreign exchange and interest-rate exposure management is advantageous.• Experience in education or another multi-entity, multi-site service environment is preferred.• Experience leading or developing treasury or Finance team members is preferred.<br>Technical Skills<br>• Advanced cash-flow forecasting, liquidity analysis, and financial modelling skills.• Strong understanding of working capital, debt, banking products, and financial risk.• Advanced proficiency in Microsoft Excel and strong Power Point reporting skills.• Experience with ERP systems, online banking platforms, and treasury or cash-management tools.• Familiarity with SAP, Oracle, Microsoft Dynamics 365, or equivalent platforms is advantageous.• Ability to analyse financial data and translate it into clear treasury actions and recommendations.<br>Skills and Competencies<br>• High integrity, sound judgement, and a strong control mindset.• Strong negotiation and relationship-management skills with banks and senior stakeholders.• Excellent analytical, structured problem-solving, and decision-making capabilities.• Ability to enforce treasury discipline across multiple entities while supporting business requirements.• High attention to detail, ownership, accountability, and follow-through.• Ability to manage competing priorities and execute accurately under pressure.• Clear and concise executive-level communication.• Excellent written and spoken English and Arabic.

About the Role EELAF is hiring an experienced and commercially driven E-Commerce Manager – Retail & Marketplace to lead the growth and day-to-day operation of the company’s online sales channels. The selected candidate will own EELAF’s e-commerce performance across its online store, marketplaces, and digital retail channels. The role is responsible for product listings, pricing, promotions, sales growth, customer experience, stock availability, fulfilment coordination, marketplace performance, and commercial reporting. This is not a content-only or social-media-only role. The successful candidate must be able to manage the full online sales journey—from product availability and pricing through order fulfilment, customer satisfaction, repeat purchases, and profitability. Key Responsibilities E-Commerce Strategy and Commercial Growth Develop and execute EELAF’s e-commerce strategy to grow online revenue, profitability, customer acquisition, and repeat purchases. Build commercial plans for the online store, marketplaces, promotions, seasonal campaigns, and product launches. Identify the right product categories, brands, and SKUs to grow online sales across electrical, UPS, IT infrastructure, ELV, physical security, and lighting products. Monitor market pricing, competitor activity, customer demand, and online sales trends. Set and monitor e-commerce sales targets, conversion targets, average order value, profitability, and customer-retention KPIs. Recommend commercial actions to improve sales, visibility, conversion, stock movement, and margin performance. Online Store and Marketplace Management Manage EELAF’s e-commerce platform, including product listings, categories, prices, promotions, product descriptions, images, technical data, and customer-facing information. Manage and optimize EELAF’s presence on online marketplaces such as Noon and other relevant platforms. Ensure all product content is accurate, technically correct, commercially attractive, and consistent with EELAF brand standards. Maintain product availability, stock visibility, lead times, payment methods, delivery options, and return policies across online channels. Monitor online-store functionality, product search, category navigation, checkout flow, mobile experience, and customer journey. Coordinate with IT and Odoo teams to resolve platform, integration, pricing, stock, order, and user-experience issues. Pricing, Promotions, and Product Performance Manage online pricing in line with approved pricing policies, market conditions, margins, promotions, and stock priorities. Plan and execute online campaigns, bundles, cross-selling offers, clearance actions, and seasonal promotions. Analyze product performance by category, brand, SKU, price point, channel, margin, conversion rate, and stock movement. Identify fast-moving products, underperforming SKUs, slow-moving stock, and products suitable for online clearance campaigns. Coordinate with product managers, sales teams, and supply chain to ensure the right products are promoted at the right time. Order Fulfilment and Customer Experience Coordinate with warehouse, logistics, courier partners, customer service, and finance to ensure accurate and timely order fulfilment. Monitor online order status from confirmation through picking, packing, dispatch, delivery, payment confirmation, and after-sales support. Follow up on delivery delays, cancelled orders, returns, failed deliveries, customer complaints, and refund cases. Improve fulfilment speed, order accuracy, delivery performance, and customer satisfaction. Ensure that online customer inquiries and complaints are handled professionally and within defined response times. Monitor customer reviews, ratings, feedback, and recurring issues, then recommend corrective actions. Digital Performance and Conversion Optimization Work closely with the Digital Marketing Specialist to align paid media, social media, email campaigns, landing pages, product promotions, and online-sales objectives. Review traffic, conversion rates, customer behavior, acquisition cost, return on ad spend, cart abandonment, and sales funnel performance. Identify opportunities to improve product-page quality, search visibility, website navigation, checkout flow, offers, and conversion rates. Support A/B testing, landing-page optimization, product-page improvement, and customer-retention initiatives. Ensure proper integration between the e-commerce platform, analytics tools, CRM, marketing tools, and ERP. Reporting and Operational Control Prepare daily, weekly, and monthly reports covering online sales, orders, conversion rates, product performance, stock availability, delivery performance, returns, customer feedback, and marketplace performance. Monitor revenue, gross profit, gross margin, average order value, conversion rate, return rate, delivery success rate, and customer-acquisition performance. Maintain accurate online product, pricing, inventory, order, and customer data on Odoo and other relevant platforms. Ensure that e-commerce processes comply with approved pricing, stock, credit, return, and customer-service policies. Identify recurring operational issues and recommend process improvements across e-commerce, warehouse, logistics, finance, customer service, IT, and marketing. Requirements Bachelor’s degree in Business, Marketing, E-Commerce, Commerce, Information Technology, or a related field. Minimum 4–6 years of experience in e-commerce, marketplace management, online retail, or digital commerce operations. Proven experience managing an online store and/or major marketplaces such as Noon, Amazon, Jumia, or similar platforms. Strong understanding of e-commerce sales funnels, online merchandising, pricing, promotions, conversion optimization, and customer journey management. Experience managing product listings, product content, images, technical specifications, stock availability, pricing, promotions, and online order flow. Strong commercial understanding of revenue, gross margin, discounts, product profitability, inventory movement, and fulfilment costs. Experience coordinating with warehouse, logistics, couriers, finance, customer service, IT, and marketing teams. Practical experience using ERP systems; Odoo experience is strongly preferred. Good knowledge of web analytics, Google Analytics, marketplace dashboards, and e-commerce performance reporting. Strong Microsoft Excel skills; Power BI experience is an advantage. Familiarity with SEO, conversion-rate optimization, email marketing, paid media, and online customer-acquisition metrics is preferred. Strong attention to detail, problem-solving ability, commercial awareness, and ownership mentality. Excellent communication and coordination skills. Good command of written and spoken English. Preferred Candidate Profile Has managed online retail or marketplace operations for a multi-product business. Understands the operational reality behind online sales: stock, fulfilment, delivery, payment, returns, and customer satisfaction. Can balance revenue growth with pricing discipline, margin protection, and inventory availability. Comfortable working directly with product, warehouse, logistics, finance, marketing, IT, and customer-service teams. Data-driven and capable of turning performance data into practical sales and operational actions. Able to work in a fast-moving environment and take ownership of online commercial performance.