Academic Staff - Cairo Egypt

Company Description Data Flow Group is a global provider of specialized Primary Source Verification solutions, background screening, and immigration compliance services that help organizations mitigate risk and make informed decisions. The company combines high data security, advanced technology, rigorous processes, and qualified research analysts with a worldwide network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading regulatory standards, including JCI, ISO, and GDPR, ensuring trusted and compliant services. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, locally tailored services. The company also collaborates with expert language partners to enhance its ability to process documents and certificates in various languages.<br>Role Description The Contact Center Specialist – English is a full-time, on-site role based in Giza. This role involves handling inbound and outbound calls, emails, and other customer interactions to support applicants and clients using Data Flow’s verification and compliance services. The specialist responds to inquiries, provides clear and accurate information, and guides customers through processes while adhering to contact center protocols and performance metrics. Daily responsibilities include using IVR and contact center systems, logging and updating records, escalating complex cases when needed, and ensuring service levels and quality standards are met. The role also requires collaborating with team members and supervisors to continuously improve customer satisfaction and operational efficiency.<br>Qualifications Strong contact center skills, including Contact Center Operations and IVR usage, with experience handling high volumes of customer interactions. Customer-focused abilities, including Customer Service and Customer Satisfaction, with a track record of resolving issues and maintaining positive relationships. Excellent Communication skills in English, both spoken and written, with the ability to explain complex information clearly and professionally. Good computer literacy and ability to work with CRM or ticketing systems, contact center software, and standard office applications. Attention to detail, strong organizational skills, and the ability to follow structured processes and compliance guidelines. Ability to work on-site in Giza on a full-time basis, including shifts if required by business needs. Previous experience in a contact center, customer service, or similar environment is preferred. Diploma or bachelor’s degree in any discipline is an advantage, or equivalent practical experience.

Company Description MEGA ENERGY SOLUTIONS is an energy-focused company headquartered in Cairo Egypt, with operations that support industrial, commercial, and infrastructure projects. The organization is committed to providing reliable energy solutions and technical services to a diverse client base. Team members collaborate closely with customers to deliver tailored solutions that improve efficiency and performance. The company values safety, technical excellence, and strong customer relationships, offering growth opportunities for professionals seeking to develop in the energy sector specially Diesel Generator sets, BESS, Solar systems, Hybrid systems and Transformers. Role Description the Senior Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and qualifying sales opportunities, conducting technical presentations and product demonstrations, and preparing proposals and quotations that address customer requirements. The Senior Sales Engineer will collaborate with engineering and operations teams to design solutions, support project implementation, and ensure alignment between technical specifications and customer needs. Daily activities include meeting with prospective and existing clients, providing pre- and post-sales technical support, handling inquiries, and maintaining accurate sales pipelines and reports. The role also involves building long-term relationships, gathering market insights, and contributing to sales strategies that drive revenue and enhance the company’s presence in the region. Qualifications Candidates should possess strong Sales Engineering and Technical Support skills to design solutions, interpret technical requirements, and support implementation. Candidates should possess solid Sales and Customer Service skills to manage the full sales cycle, nurture client relationships, and ensure high customer satisfaction. Candidates should possess excellent Communication skills to explain complex technical concepts clearly, deliver presentations, and collaborate with internal and external stakeholders. Relevant experience in the energy, power, or industrial sector, with a track record in technical solution sales, is highly beneficial. Bachelor’s degree in Engineering (e.g., Electrical, Mechanical, or related field) or equivalent technical qualification is preferred. Ability to work on-site, travel to customer locations as needed, and manage multiple projects and opportunities simultaneously. Proficiency in preparing technical proposals, using CRM or sales management tools, and analyzing market and competitor information. Strong problem-solving skills, attention to detail, and a collaborative approach to working with cross-functional teams.

Company Description ELEVE11 is a top-producing boutique real estate brokerage established in 2023, building on a strong history of delivering highly personalized services to clients. As an award-winning, independent firm, ELEVE11 focuses on brilliant marketing and luxury real estate solutions tailored to diverse client needs. The brokerage is committed to maintaining a reputation as a trusted partner in property transactions, offering attentive guidance throughout the buying, selling, and leasing process. Team members join a professional, growth-oriented environment that values client service, market expertise, and high performance. Role Description This is a full-time, on-site role based in New Cairo for a Property Consultant / Senior / Supervisor / Team Leader. The role involves advising clients on property purchases, sales, and rentals, including conducting property tours, explaining market conditions, and supporting clients through negotiation and closing processes. Daily tasks include managing client portfolios, following up on leads, maintaining accurate property listings, and coordinating with internal teams to support marketing and promotional activities. The role also requires maintaining up-to-date knowledge of local real estate trends, legal requirements, and competitive offerings to provide informed, ethical guidance. Senior, supervisor, or team leader responsibilities may include coaching junior consultants, overseeing team performance, and contributing to strategic sales planning. Qualifications Proven experience in real estate sales, brokerage, or property consulting, preferably in New Cairo or surrounding areas. Strong client relationship management skills, including the ability to understand client needs, build trust, and provide transparent advice. Solid knowledge of local property market trends, pricing, and relevant legal and regulatory requirements. Excellent communication, presentation, and negotiation skills, with the ability to handle complex transactions and diverse client profiles. Demonstrated organizational and time management skills, including managing multiple listings, leads, and client interactions efficiently. Comfort with using digital tools and CRM systems for lead tracking, documentation, and reporting. For senior, supervisor, or team leader levels: experience mentoring others, overseeing targets, and contributing to sales strategy is highly beneficial. Ability to work on-site in New Cairo, maintain a professional appearance, and adhere to ethical and compliance standards. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred but not mandatory for strong, proven performers. Valid real estate or brokerage-related certifications or licenses (where applicable) are an advantage.

Company Description UNICON is a privately owned pumps company founded in 2013, striving to be the most successful and preferred pumps supplier in Egypt. As the sole agent for Standart Pumps, a Turkish brand, UNICON provides a wide range of solutions including water, wastewater, submersible sewage and drainage, HVAC, booster, NFPA 20, and UL/FM pumps. The company focuses on high-quality pumps and pumping systems that deliver reliable performance and energy savings. UNICON is committed to strong customer relationships and supports its products with a dedicated after-sales service team. Team members join a growing organization with an emphasis on technical excellence and customer satisfaction.<br>Role Description The Firefighting Sales Application Engineer role at UNICON is an on-site position based in Egypt. The individual in this role will support firefighting pump projects by preparing technical offers, sizing and selecting pumps and related equipment, and ensuring compliance with NFPA and UL/FM standards. Day-to-day responsibilities include responding to customer inquiries, providing technical guidance to clients and sales teams, preparing quotations and submittals, and coordinating with engineering and service teams to ensure accurate installation and commissioning requirements. The role also involves conducting site visits, attending client meetings, delivering product presentations, and providing ongoing technical support for firefighting systems. This position combines customer-facing sales activities with detailed engineering application work in the field of fire protection and pumping systems.<br>Qualifications<br> <br>Strong Sales Engineering and Sales skills, with the ability to understand customer needs and convert technical solutions into successful offers. Solid Mechanical Engineering background, preferably with experience in pumps, fluid systems, or firefighting applications. Knowledge of Electrical Engineering principles relevant to pump systems, controls, and firefighting equipment. Experience in Technical Support, including troubleshooting, product application advice, and coordination with service teams. Familiarity with NFPA, UL/FM standards, and firefighting system design requirements is highly beneficial. Bachelor’s degree in Mechanical, Electrical, or related Engineering discipline. Ability to read and interpret technical drawings, specifications, and tender documents. Effective communication and presentation skills in a customer-focused environment. Proficiency in relevant engineering and office software (e.g., CAD tools, MS Office). Strong problem-solving mindset, attention to detail, and willingness to work on-site and conduct field visits.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in delivering customized, high-value outsourcing solutions that address the unique needs of each client and help them focus on their core business. With a strong emphasis on cultural understanding, industry best practices, and global coverage, ETISAL International tailors services to enhance customer experience and operational efficiency. The company is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. ETISAL International also places high value on human capital, investing in quality, innovation, and state-of-the-art technologies. Role Description This is a full-time, on-site role based in Cairo, Egypt for a Bilingual Customer Service Representative. The role involves handling inbound and outbound customer interactions, responding to inquiries, resolving issues, and providing accurate information in both languages required by the position. The representative will maintain high levels of customer satisfaction by actively listening, identifying needs, and offering appropriate solutions or escalations. Daily tasks include documenting interactions, updating customer records, following company procedures, and collaborating with team members to meet performance targets and service-level agreements. The role also requires adherence to quality standards, compliance with company policies, and professional communication across all channels. Qualifications Ability to deliver high-quality Customer Service and maintain strong Customer Satisfaction through professional, timely support. Experience in Customer Support and Customer Service Representatives roles, with a focus on handling diverse customer inquiries and concerns. Skill in enhancing Customer Experience and managing ongoing Customer Service interactions to build trust and loyalty. Bilingual proficiency (spoken and written) in relevant languages, with clear, courteous, and effective communication skills. Strong problem-solving abilities, active listening skills, and the capacity to work under pressure in a fast-paced environment. Comfort with using call center systems, CRM tools, and basic computer applications; ability to learn new technologies quickly. Ability to work on-site in Cairo, Egypt, in rotating shifts if required, and to collaborate effectively within a diverse team. Previous experience in BPO, call centers, or customer-facing roles is preferred; high school diploma or equivalent required, further education is an advantage.

Company Description<br><br>Darlen HR Solutions is a recruitment and human resources company dedicated to helping organizations hire the right talent quickly and efficiently. The company connects businesses with qualified professionals and offers practical HR services that support sustainable growth. By focusing on streamlined hiring processes and effective workforce management, Darlen HR Solutions helps clients improve performance and productivity. The team works closely with employers to understand their needs and deliver tailored HR solutions that make recruitment simpler, faster, and more effective.<br><br>Role Description<br><br>The Assistant Senior Tax role is a full-time, on-site position based in Heliopolis, Cairo. The role involves supporting tax preparation and compliance activities, assisting in the review of tax records, and ensuring compliance with applicable Egyptian tax laws and regulations.<br><br>Daily responsibilities include preparing and submitting tax returns, handling VAT and general taxes, supporting tax audits and inspections, managing payroll tax-related activities, and dealing with the Egyptian E-Invoicing System and Egyptian Tax Authority platforms. The Assistant Senior Tax professional will also work with accounting software and financial statements, maintain accurate tax documentation, and collaborate with senior team members on various tax-related matters.<br><br>Salary: EGP 18,000 – 20,000 per month.<br><br>Qualifications<br><br>- Candidates should possess solid knowledge and experience in Value Added Tax (VAT).<br>- Candidates should possess good knowledge of General Taxes.<br>- Candidates should have experience in Tax Audits and Inspections.<br>- Candidates should possess knowledge and experience in Payroll Tax.<br>- Candidates should have experience dealing with the Egyptian E-Invoicing System.<br>- Candidates should have experience dealing with the Egyptian Tax Authority platforms and systems.<br>- Candidates should have experience in preparing and submitting tax returns.<br>- Candidates should have experience dealing with the Egyptian Tax Authority (ETA).<br>- Candidates should possess experience with Accounting Software and handling Financial Statements.<br>- Candidates should possess strong analytical and numerical skills, with attention to detail and accuracy.<br>- Candidates should possess good communication and interpersonal skills, with the ability to work collaboratively on-site.<br>- Candidates should possess a relevant educational background in Accounting, Finance, Commerce, or a related field.<br>- Professional certifications in taxation or accounting are an advantage.<br>- Candidates should possess Very Good English proficiency or higher.<br>- Candidates should be familiar with Egyptian tax laws and regulations applicable to businesses.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized outsourcing solutions that address each client’s unique business needs. With a strong emphasis on customer-centric service, ETISAL combines industry best practices, global coverage, and cultural understanding to support clients in focusing on their core business. The company is committed to transparency, flexibility, integrity, and the use of advanced technologies to consistently exceed client expectations. ETISAL values human capital and fosters a culture of quality, innovation, and continuous improvement in its management and operations.<br>Role Description The Customer Support Agent – Technical Account (English Speakers) is a full-time, on-site role based in Qesm El Maadi. The person in this role will handle inbound and outbound customer interactions, provide timely technical support, and resolve account-related issues in English via phone, email, and chat. Day-to-day tasks include diagnosing and troubleshooting technical problems, guiding customers through solutions, and escalating complex issues to appropriate teams when necessary. The role also involves documenting interactions accurately, following established procedures, and contributing to continuous improvement of support processes. The agent will work closely with team members and leadership to maintain high customer satisfaction and adhere to service level agreements.<br>Qualifications<br> <br>Strong customer-facing skills, including Customer Support and Customer Service abilities to manage inquiries and build positive relationships. Focus on Customer Satisfaction, with the capacity to understand customer needs and ensure a positive experience throughout the support process. Excellent Communication skills in English, both spoken and written, for clear, professional interaction with customers and internal teams. Technical problem-solving capabilities, including Troubleshooting skills to diagnose, resolve, and document account and system issues. Relevant experience in call centers, technical support, or BPO environments is preferred. Ability to work on-site in Qesm El Maadi on rotating shifts, including weekends or evenings if required. Strong organizational skills, attention to detail, and reliability in following procedures and meeting performance targets. Comfort with using CRM systems, ticketing tools, and standard office software; basic technical literacy is expected. Bachelor’s degree in a relevant field (e.g., IT, business, communications) is an advantage but not mandatory.

Job Purpose:The Handover Manager is responsible for managing the end-to-end handover process, ensuring units are delivered to clients on time, at the required quality standards, and with a positive customer experience. The role coordinates closely with Projects and other relevant departments to ensure unit readiness, timely closure of snags, and smooth handover to clients, while addressing handover-related issues and continuously improving the overall handover process. Job Responsibilities:Manage the end-to-end handover process across assigned projects, ensuring units are ready and delivered according to agreed timelines and quality standards. Coordinate with Projects and other relevant departments to ensure smooth and timely handover activities. Oversee unit inspections prior to handover and ensure all snags and quality observations are properly identified, documented, and followed up until closure. Follow up with Projects and contractors on outstanding works and snag resolution to ensure unit readiness. Manage client handover activities and ensure a professional and positive experience throughout the process. Handle and follow up on client complaints related to unit condition, quality, and handover, ensuring timely resolution and escalation when required. Monitor handover progress, unit readiness, pending snags, and key issues and provide regular updates to management. Identify recurring handover and quality issues and coordinate with relevant teams to address root causes and improve future delivery. Develop handover plans and priorities in line with project delivery targets. Maintain accurate handover documentation, snagging records, client acknowledgments, and unit status. Lead the handover team by assigning responsibilities, monitoring the work cycle, and ensuring achievement of targets. Monitor and evaluate team performance and support the development of team members. Drive continuous improvement of handover processes to enhance efficiency, quality, and client satisfaction. Job Requirements:Bachelor’s degree in Engineering. Minimum 10 – 12 years of relevant experience, preferably within real estate development, construction, quality, or project handover. Previous experience in unit handover, inspection, snagging, and client-facing activities is highly preferred. Good understanding of construction finishing works, technical specifications, and quality standards. Strong planning, coordination, and organizational skills. Strong problem-solving and decision-making capabilities. Strong communication and client-handling skills. Ability to coordinate effectively across different departments and stakeholders. Previous team management experience. Ability to manage multiple priorities, units, and handover schedules simultaneously. Good command of English. Good knowledge of Microsoft Offic

Company Description El Ezaby Pharmacy is Egypt’s leading provider of health and personal care products, growing from a single pharmacy in 1975 into a major healthcare corporation. With nearly four decades of experience, the group operates a nationwide network of more than 500 branches and multiple warehouses. El Ezaby has redefined pharmacy practice in Egypt by introducing innovative operational models and services such as home delivery, patient consultation, and health awareness initiatives. The company invests heavily in a dedicated development center, where highly qualified professionals train pharmacists and staff to meet global standards. Team members are supported to grow their skills and are recognized as trusted sources of healthcare advice for the communities they serve. Role Description The Pharmacist Call Center role is a full-time, on-site position based in Cairo, Egypt. The pharmacist will respond to incoming calls from patients and customers, providing professional medication counseling, dosage guidance, and clarification on prescriptions and over-the-counter products. Daily responsibilities include reviewing patient inquiries, explaining potential side effects and drug interactions, and ensuring safe and appropriate medication use in line with internal protocols and national regulations. The role also involves documenting call details, updating patient records as needed, following up on complex cases, and coordinating with branches and other departments to resolve issues. The pharmacist will contribute to health awareness initiatives, uphold high service standards, and support continuous improvement of call center processes. Qualifications Licensed pharmacist with a Bachelor’s degree in Pharmacy from an accredited institution; eligibility to practice pharmacy in Egypt. Strong clinical knowledge of medications, indications, contraindications, side effects, and drug interactions. Excellent verbal communication skills in Arabic and good command of English; ability to explain medical information clearly and empathetically. Customer service and call center skills, including active listening, problem-solving, and handling high call volumes professionally. Attention to detail and accuracy in interpreting prescriptions, documenting calls, and following standard operating procedures. Proficiency with computer systems and call center software; ability to learn new digital tools and databases quickly. Team-oriented mindset, reliability in shift work, and commitment to ethical, patient-centered care. Previous experience in community pharmacy, clinical pharmacy, or call center environments is an advantage.

Company Description QAVO STUDIO is a growing, innovation-driven company focused on delivering high-quality creative and business solutions for its clients. The team values collaboration, accountable performance, and long-term partnerships with organizations across diverse industries. Joining QAVO STUDIO means working in a dynamic environment where new ideas are encouraged and data-informed decisions shape strategy. The company fosters professional development and offers opportunities to contribute directly to business growth. Team members are supported in developing their skills while helping to scale the organization sustainably. Role Description The Senior Business Developer will play a key role in driving revenue growth, building strategic relationships, and expanding QAVO STUDIO’s client portfolio. This full-time, on-site role is based in New Cairo and involves identifying new business opportunities, qualifying leads, and managing the entire business development cycle from initial outreach to closing deals. Responsibilities include conducting market and competitive research, developing tailored proposals and presentations, and maintaining strong, trust-based relationships with existing and prospective clients. The Senior Business Developer will collaborate with internal teams to align solutions with client needs, forecast sales, and report on pipeline performance. The role also involves setting and tracking growth targets, representing the company at events or client meetings, and continuously optimizing business development processes. Qualifications Strong Analytical Skills to interpret market trends, assess business performance, and support data-driven decision-making. Excellent Communication and interpersonal skills to present solutions clearly, negotiate effectively, and build long-term client relationships. Proven experience in Lead Generation and pipeline management, including prospecting, qualification, and opportunity nurturing. Solid Market Research capabilities to identify new segments, understand customer needs, and monitor competitors. Customer Service orientation, with the ability to manage expectations, resolve issues, and ensure a positive client experience. Demonstrated success in business development, sales, account management, or a related field, preferably in creative, digital, or consulting services. Ability to work on-site in New Cairo, manage multiple priorities, and collaborate effectively with cross-functional teams. Bachelor’s degree in Business, Marketing, Economics, or a related discipline, or equivalent practical experience. Proficiency with CRM tools, sales reporting, and basic productivity software (e.g., spreadsheets, presentation tools) is highly beneficial. Professional proficiency in English; additional language skills are an advantage.

We're looking for a Senior Software Engineer who is deep in one domain and good in others; someone with genuine expertise in either Salesforce development or data engineering, with the breadth and AI fluency to deliver across both.<br><br>This is a small, high-impact IT team where everyone wears multiple hats. You'll move between gathering requirements, building Salesforce solutions, designing data pipelines, and integrating systems. We expect you to be an expert in your core domain and a fast, resourceful problem-solver everywhere else.<br><br>Our philosophy on AI: We use AI products (Anthropic, Cursor, Open AI) as core working tools, not novelties. Our team has built production data pipelines, governance workflows, and system integrations using AI-assisted development. We expect you to work the same way: use AI to accelerate your breadth, while your depth provides the judgment to validate the output.<br><br>Job Responsibilities:<br><br>Own end-to-end delivery of business systems projects from requirements gathering and stakeholder workshops through development, UAT, and deployment Build and maintain Salesforce solutions (Apex, LWC, Flows, integrations with ERP and business systems) Design and operate data pipelines (Airbyte, dbt, Dagster) and maintain BI dashboards (Tableau) Write technical specifications, manage roadmap prioritization, and drive change management Use AI tools daily to accelerate development, analysis, and problem-solving Mentor team members and champion best practices across SDLC and data governance<br><br>Requirements<br><br>Minimum Qualifications:<br><br>5+ years in software engineering, business systems, or enterprise applications Strong written and verbal English communication skills Ability to gather business requirements and translate them into technical solutions Working knowledge of SQL, system integrations, and APIs (REST/SOAP) AI proficiency, you actively use AI to write code, debug, and learn new technologies. Demonstrated ability to deliver in unfamiliar technical domains<br><br>Required Skills: <br><br>Fast learner: masters new tools and domains quickly; uses AI, docs, and experimentation to self-teach Strong communicator: translates technical concepts for business stakeholders; writes clear documentation; facilitates workshops Organized: manages multiple projects without dropping balls; proactively flags risks and blockers Results-driven: measures success by business impact, not features shipped; takes ownership of outcomes Autonomous: requires minimal supervision; makes sound decisions with incomplete information; knows when to ask for help

Company Description Coldwell Banker® is a global real estate leader founded in the US in 1906, with over 3,700 offices and 110,000 Sales Associates worldwide. Recognized consistently as the world’s top real estate franchise, the brand is known for its scale, sales performance, and extensive geographic coverage. Coldwell Banker entered Egypt in 2001 and has grown into a leading real estate broker with 18 branches serving Cairo, Alexandria, and key Red Sea areas. The success in Egypt enabled Coldwell Banker Intercontinental Affiliates to become the Master Franchiser for 35 countries across the Middle East, Eastern Europe, and Central Asia. The company continues to expand its regional presence through new franchises and ongoing investment in real estate expertise and training.<br>Role Description The Senior Property Consultant is a full-time, on-site role based in New Cairo. This role involves advising clients on residential and commercial property options, conducting property viewings, and guiding clients through the buying, selling, and leasing processes. The Senior Property Consultant will manage a portfolio of listings, follow up on leads, negotiate offers, and prepare accurate documentation in line with company standards and local regulations. Daily responsibilities include maintaining up-to-date market knowledge, providing exceptional customer service, and collaborating with team members to meet sales targets. The role also requires participating in marketing activities, attending client meetings, and representing Coldwell Banker Egypt professionally in all interactions.<br>Qualifications<br> Strong Sales skills, including lead generation, negotiation, and closing deals. Proficient Real Estate knowledge, including local market trends, property valuation, and transaction processes. Excellent Communication abilities, both verbal and written, with strong presentation skills. Customer Service and Consulting skills to understand client needs, provide tailored property advice, and build long-term relationships. Proven experience as a Property Consultant or in a similar real estate sales role, preferably at a senior level. Ability to work on-site in New Cairo, manage multiple clients, and prioritize tasks in a fast-paced environment. Comfort with basic digital tools (CRM systems, email, online listing platforms) and willingness to learn new technologies. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. High ethical standards, professionalism, and commitment to non-discriminatory, client-focused service.

Location: Remote<br><br>Employment Type: Full-Time<br><br>About The Role<br><br>We are looking for a creative and trend-focused Social Media Specialist to manage social media accounts for our clients.<br><br>We are looking for someone who understands what makes people stop scrolling, watch, engage, share, and follow.<br><br>This is not simply a content scheduling role. You will be responsible for developing social media strategies, creating engaging content concepts, identifying trends, and managing multiple client accounts.<br><br>Key Responsibilities<br><br>Manage multiple client social media accounts across platforms such as Instagram, Tik Tok, Facebook, and others Develop social media strategies based on each client's brand, audience, and objectives Create monthly content calendars and content plans Develop creative concepts for Reels, Tik Toks, Stories, posts, and other formats Identify viral trends and adapt them creatively to different brands Write engaging captions, hooks, and content concepts Research competitors, trends, audiences, and relevant topics Coordinate with designers, video editors, photographers, and other team members when required Monitor social media performance and engagement Analyze content performance and recommend improvements Stay up to date with changes in social media algorithms, trends, and platform features Develop content designed to increase reach, engagement, followers, and brand awareness Communicate with clients regarding content requirements, feedback, and approvals<br><br>Requirements<br><br>Requirements<br><br>Previous experience managing social media accounts for clients is required Previous experience working in a digital marketing, advertising, or social media agency is highly preferred Strong understanding of Instagram, Tik Tok, Facebook, and short-form video content Strong creative thinking and ability to generate original content ideas Excellent understanding of social media trends and viral content Strong copywriting and caption-writing skills Understanding of social media analytics and performance metrics Ability to manage multiple client accounts simultaneously Strong communication and organizational skills Excellent English communication skills A strong portfolio or examples of previous work are highly preferred<br><br>What We're Looking For<br><br>We want someone who doesn't simply ask:<br><br>"What should we post today?"<br><br>We want someone who thinks:<br><br>"What would make someone stop scrolling and share this?"<br><br>If you are constantly watching trends, analyzing content performance, and coming up with new ideas, we'd love to hear from you.<br><br>Benefits<br><br>Remote full-time position.<br><br>Opportunity to work with international clients and different industries.<br><br>Creative and fast-paced working environment.<br><br>Opportunity to grow within the company.

Company Description Financial Consultants Group (FCG) is a fast-growing financial consulting firm in the UAE, built on more than 20 years of professional experience in finance and consulting. Founded by professionals with Big Four and top-tier GCC audit backgrounds, FCG serves clients across the UAE, GCC, North Africa, the Middle East, and globally through strategic collaborations with other financial consultants. The firm supports a wide client base, from large corporates to midsize entities and small entrepreneurs, with a particular focus on small and medium-sized businesses. FCG is committed to providing high-quality, tailored services grounded in local and international expertise, offering clients technical depth, practical insights, and flexible solutions. The firm’s promise of “Local expertise wherever you are” reflects its dedication to meeting diverse client needs with responsive and reliable service.<br>Role Description The External Audit Manager is responsible for planning, executing, and overseeing external audit engagements for a diverse portfolio of clients. This full-time, on-site role, based in Cairo, Egypt, includes leading audit teams, coordinating fieldwork, and ensuring compliance with applicable accounting and auditing standards. The External Audit Manager will review financial statements, assess internal controls, identify risks, and provide recommendations to enhance financial reporting and governance. The role involves managing client relationships, preparing audit reports, presenting findings to management, and supporting business development activities as needed. The External Audit Manager will also mentor team members, contribute to continuous improvement of audit methodologies, and ensure adherence to firm policies and quality standards.<br>Qualifications<br> Ability to work with and interpret Financial Statements, including preparation, review, and analysis. Strong Analytical Skills applied to finance, risk assessment, and audit findings. Solid foundation in Finance and Accounting principles, standards, and regulations. Hands-on experience in planning and performing Financial Audits in line with professional auditing standards. Relevant university degree in Accounting, Finance, or a related field; professional certifications such as CPA, CA, ACCA, or equivalent are highly beneficial. Proven experience in external audit, preferably with exposure to a range of industries and organizational sizes. Strong communication skills, including the ability to explain complex issues clearly to clients and team members. Demonstrated leadership, team management, and time-management skills, with the ability to handle multiple engagements. High level of professional integrity, attention to detail, and commitment to quality and continuous improvement.

Company Description Garber Software Pattern Maker is a specialized apparel and textiles company focused on delivering high-quality, precise garment patterns for a wide range of fashion and production needs. The company leverages advanced pattern-making software and industry best practices to support brands, manufacturers, and designers in bringing their concepts to market efficiently. Team members collaborate closely with production, design, and quality teams to ensure consistent fit, construction, and manufacturability. The organization values craftsmanship, accuracy, and continuous improvement, offering opportunities for pattern professionals to grow their technical and creative expertise.<br>Role Description This is a full-time, on-site Senior Pattern Maker role based in Alexandria, Egypt. The Senior Pattern Maker will be responsible for creating, developing, and adjusting patterns using Garber software and other CAD tools to meet design specifications and production requirements. Daily tasks include interpreting design sketches and technical packs, drafting and grading patterns, coordinating fittings, and making precise adjustments to achieve consistent fit and quality across size ranges. The role involves close collaboration with designers, sample rooms, and production teams to ensure patterns are technically sound, cost-effective, and ready for bulk manufacturing. The Senior Pattern Maker will also support pattern documentation, maintain pattern libraries, and contribute to process optimization and quality standards.<br>Qualifications<br> <br>Strong expertise in Pattern Design and Pattern Making, with the ability to interpret design concepts and convert them into accurate, production-ready patterns. Proficiency in Computer-Aided Design (CAD), preferably Garber or equivalent pattern-making software, and comfort working with digital pattern libraries and grading tools. Hands-on skills in Fitting, including leading fit sessions, evaluating garment balance and comfort, and applying technical adjustments to improve fit and silhouette. Practical knowledge of Sewing and garment construction, with the ability to anticipate production challenges and adjust patterns for ease of manufacturing. Several years of experience in pattern making within apparel or related industries, preferably in a senior or lead capacity. Strong attention to detail, accuracy in measurements, and ability to work to tight timelines without compromising quality. Effective communication and collaboration skills, with the ability to work closely with design, technical, and production teams. Relevant technical education in fashion design, pattern cutting, garment technology, or a related field is preferred.

Junior Electrical Design Engineer – Infrastructure<br>Key Responsibilities Assist in the design of electrical systems for infrastructure projects, including water and wastewater pumping stations, treatment plants, and utility networks. Prepare electrical design drawings, including single-line diagrams, lighting layouts, power distribution drawings, cable routing, and wiring diagrams under the supervision of senior engineers. Perform electrical load calculations, voltage drop calculations, cable sizing, and equipment selection in accordance with project requirements. Support the preparation of technical specifications, BOQs, and material schedules for electrical systems. Assist in selecting electrical equipment such as transformers, generators, switchgear, MCCs, and control panels. Coordinate with Mechanical, Civil, Structural, and ICA engineers to ensure proper integration of electrical designs. Revise and update engineering drawings based on design reviews, client comments, and project requirements. Ensure that electrical designs comply with applicable codes, standards, safety regulations, and company procedures. Participate in site visits to collect project data, verify existing conditions, and support construction activities when required. Assist during testing and commissioning activities and provide technical support for resolving design-related issues. Maintain organized project documentation, calculations, and drawing revisions. Continuously develop technical knowledge and stay updated with engineering standards, software, and industry best practices. General Responsibilities Perform any other engineering duties assigned by the Direct Manager within the scope of work. Adhere to company policies, procedures, and professional ethics. Ensure compliance with applicable laws, regulations, and health & safety requirements. Work collaboratively with team members to achieve project objectives and deadlines. Person Specification: Education Bachelor's Degree in Electrical Engineering.<br>Experience3-5 years of experience in electrical design for infrastructure or building services.<br>Technical Skills Good knowledge of electrical design principles and power distribution systems. Familiarity with infrastructure projects, especially water and wastewater systems, is preferred. Proficiency in Auto CAD is required. Knowledge of ETAP, Revit MEP, Dialux, or other electrical design software is an advantage. Good understanding of electrical codes and standards (IEC, NEC, local regulations). Good command of Microsoft Office (Excel, Word, Power Point). Personal Skills Strong willingness to learn and develop technical skills. Good analytical and problem-solving abilities. Attention to detail and accuracy. Good communication and teamwork skills. Ability to manage assigned tasks and meet project deadlines. Positive attitude and eagerness to work in a collaborative engineering environment.

Company Description Data Flow Group is a global provider of specialized Primary Source Verification, background screening, and immigration compliance services that help organizations reduce risk and make informed decisions about applicants and registrants. The company leverages high data security standards, advanced technology, rigorous processes, qualified research analysts, and a network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading international regulatory standards, including JCI, ISO, and GDPR, ensuring reliability and compliance in all verification activities. Headquartered in Dubai, the Group operates offices worldwide and serves clients in more than 200 countries, offering multilingual, locally tailored services supported by expert language partners.<br>Role Description This full-time, on-site Contact Center Specialist role is based in Giza. The Contact Center Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing accurate information about Data Flow’s verification services and processes. Responsibilities include resolving inquiries, addressing concerns, and guiding applicants and clients through required steps while following established contact center procedures and service level agreements. The role involves using IVR and contact center systems to manage queues, document interactions, and escalate complex cases appropriately. The specialist is expected to maintain high standards of customer satisfaction, contribute to continuous improvement initiatives, and collaborate with team members and supervisors to ensure consistent, high-quality service.<br>Qualifications Candidates should possess skills in Contact Center Operations and IVR, including familiarity with call routing, queue management, and contact center tools. Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on empathy, problem-solving, and relationship building. Candidates should possess excellent Communication skills, both verbal and written, and be able to interact clearly and professionally with diverse customers. Relevant experience in a contact center, customer support, or service-oriented environment is highly beneficial. Ability to work on-site in Giza, Smart Village manage time effectively, and handle high volumes of customer interactions. Comfort with using CRM or ticketing systems and basic computer applications; prior experience in verification, compliance, or similar fields is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.

Company Description Z Auto is an automotive company headquartered at 105 East St, Hadley, Massachusetts, United States, serving customers with a focus on reliable vehicles and attentive service. The organization operates in a dynamic retail environment, providing a range of automotive options for different budgets and needs. Team members contribute to a customer-centered culture that values integrity, clear communication, and long-term relationships. Z Auto offers opportunities for growth in sales and customer service for professionals interested in the automotive sector. Role Description This is a full-time hybrid role for a Sales Professional, based in Cairo with the flexibility to work from home for part of the time. The Sales Professional will engage with potential and existing customers, understand their vehicle needs, present suitable options, and guide them through the sales process from initial inquiry to closing. Daily tasks include conducting in-person and virtual consultations, following up on leads, preparing price quotations, and supporting customers with financing and documentation in coordination with internal teams. The role also involves maintaining accurate records in the sales system, collaborating with colleagues to meet team targets, and staying informed about product features, promotions, and market trends. The Sales Professional is expected to uphold high standards of customer service, represent the Z Auto brand professionally, and contribute to a positive, inclusive work environment. Qualifications Strong customer service and relationship-building skills, with the ability to understand customer needs and provide tailored solutions. Sales and negotiation capabilities, including experience meeting or exceeding sales targets in a retail or automotive environment. Clear verbal and written communication skills in English; proficiency in additional languages is an advantage. Comfort with using digital tools, CRM systems, and basic office software to manage leads, sales activities, and documentation. Ability to work effectively in a hybrid setting, managing time and responsibilities both on-site in Cairo and remotely. Strong organizational skills, attention to detail, and reliability in handling contracts, customer data, and compliance requirements. Collaborative mindset and willingness to work as part of a diverse team, supporting an inclusive and non-discriminatory workplace. Previous experience in automotive sales, retail sales, or a related field is preferred but not required; training may be provided. High school diploma or equivalent required; postsecondary education in business, marketing, or a related discipline is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job Purpose</span></p><br><p><span>To plan &amp; ensure successful completion of assigned audit engagements, address any potential risks, deliver audit services in a timely and effective manner as well as develop sufficient communication with the Engagement Head with any raised issues in order to improve and enhance the overall operations. </span></p><br><p><span>Description</span></p><br><p><span>Audit Engagements’ Execution</span></p><br><p><span>1. Ensure proper planning of assigned audit engagements and effective field work phase by participating in assigned audit engagements, ensuring adherence to the set plan timelines and consolidating and proposing recommendations</span></p><br><p><span>2. Participate in the issuance of final audit report by evaluating the received responses from audited units and propose replies to them.</span></p><br><p><span>3. Propose amendment / update to the procedures that improve controlling the function. Manages the issuance of final audit report by:</span></p><br><p><span>• Deliver audit services and furnish initial audit report to the line management.</span></p><br><p><span>• Provide recommendations to help in the improvement of Internal Control and driving greater risk awareness.</span></p><br><p><span>• Prepare the final audit report before being approved by his/her line management.</span></p><br><p><span>• Ensure that the team members perform audit missions in an efficient and secure manner guided by audit manual.</span></p><br><p><span>• Ensure updating permanent file after conducting the engagement.</span></p><br><p><span>• Ensure that Audit working papers are delivered to assigned secretary for safe keeping.</span></p><br><p><span>• Propose amendment / update to the procedures that improve controlling the function.</span></p><br><p><span>Training &amp; Continuous Education</span></p><br><p><span>4. Understand the nature of business in the different areas of the bank in order to be ready for any future audit engagements.</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>5. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner</span></p><br><p><span>Day-to-day management</span></p><br><p><span>6. Implement the day-to-day operations assigned for the Internal Audit department to ensure compliance with the established standards and procedures</span></p><br><p><span>Compliance</span></p><br><p><span>7. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span>§</span></span><span><span>Bachelor's degree of Commerce, Business Administration, Accounting, economics, statistics or its equivalent.</span></span></p><br><p><span><span>§</span></span><span><span>Soc Background is a must</span></span></p><br><p><span><span>§</span></span><span><span>Post graduate specialized certificates or studies in the fields of internal audit or Accounting would be an asset (CPA – CIA – CBA – CISA).</span></span></p><br><p><span><span>§</span></span><span><span>Minimum 8 - 10 years of experience in banking and/or auditing industries as per the title</span></span></p><br><p><span><span>§</span></span><span><span>Fluent spoken and written English and Arabic languages.</span></span></p><br><p><span><span>§</span></span><span><span>Writing, reporting, and analyzing skills.</span></span></p><br><p><span><span>§</span></span><span><span>Delivering Results &amp; Meeting Customer Expectations</span></span></p><br><p><span><span>§</span></span><span><span>Awareness of various bank’s Departments and affiliates activities, business cycles, and related inherent risks.</span></span></p><br><p><span><span>§</span></span><span><span>Prevailing Acts, regulations, circulars and instructions related to the job functions.</span></span></p><br><p><span><span>§</span></span><span><span>Learning and researching ability.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span>Manage a reduced, specialized caseload of the most <strong>complex, sensitive, high-risk, or executive-level complaints</strong> (e.g., those involving legal, media, or regulatory escalation).</span></li><li><span>Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.</span></li><li><span>Act as a <strong>subject matter expert (SME)</strong> and first-point escalation for the Complaints Officers, providing guidance, coaching, and technical advice on complex cases.</span></li><li><span>Support the Complaints Manager in the daily supervision and quality assurance of the team's output.</span></li><li><span>Assist in training and onboarding new team members on complaints procedures, systems, and best practices.</span></li><li><span>Conduct in-depth <strong>root cause analysis</strong> and trend identification from complaint data to identify systemic failures and areas of organizational risk.</span></li><li><span>Develop and propose <strong>corrective and preventative action plans</strong> (CAPA) and policy/process improvements to senior management.</span></li><li><span>Lead or participate in cross-functional projects aimed at enhancing service delivery and reducing complaint volumes.</span></li><li><span>Ensure the complaints handling process remains compliant with evolving regulatory and legislative requirements.</span></li><li><p><span><span>Investigate complaints thoroughly , gather relevant information and analyze&nbsp;</span></span></p><br></li><li><span><span>Provide timely and accurate responses to customer inquiries and complaints.</span></span></li><li><span><span>Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers</span></span></li><li><p><span><span>To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs</span></span></p><br></li><li><span><span>To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers</span></span></li><li><span><span>To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints</span></span></li><li><p><span><span>To visibly improve customer satisfaction scores and related survey results through complaint resolution</span></span></p><br></li><li><p><span><span>Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM)Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies</span></span></p><br></li><li><p><span><span>Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, &nbsp;Risk, Technology and legal teams, to investigate and resolve complaints effectively.</span></span></p><br></li><li><p><span><span>Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations.</span></span></p><br></li><li><p><span><span>Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.</span></span></p><br></li><li><span><span>Contribute towards team building and create positive energy to boost team’s productivity.</span></span></li></ul><br> </div>