Etisalat jobs

Job Purpose Responsible for executing all Fixed Connectivity Physically over different Medias like ( SHDSL , VDSL , FTTH , GPON , Fiber ,etc) . Report To Position Name Responsible for Internal...

Job Purpose Monitoring and Troubleshooting the fixed broadband network to ensure smooth availability and stability of company’s network performance and internet service delivery to the customer....

Job Purpose Mange and plan the execution plan and Support and implement , testing all telecom( radio – transmission ) plans within etisalat network ,  Report To Position Name Deployment...

Job Purpose To provide the highest level of standard technical after sales support for the enterprise services, internet, L2VPN, MPLS,VPLS , International VPN ,Video Streaming and WIFI to ensure...

 Supervise daily MIS operations and reporting activities for the call centerPrepare and analyze daily, weekly, and monthly reports (KPIs, SLAs, productivity)Monitor call center metrics such...

 Serve as the primary HR operations contact for call center employees regarding contracts, onboarding, offboarding, attendance, leaves, payroll coordination, and benefits.Manage high-volume...

Job Purpose To receive and check invoices received from different company departments and external vendors, followed by approving the payment voucher ensuring an accurate process flow. Report To...

Job Purpose Develop, prepare and handle reports for OTT platforms, including Direct Carrier Billing (DCB) and hard bundle performance analysis. Oversee and execute DCB new launches, ensuring timely...

Job Purpose To ensure Mobile Telecommunication networks are designed, configured and optimized to meet certain level of Quality of Service and Customer Perception through different means of network...

Job Purpose To provide the highest level of standard technical after sales support for the enterprise services, internet, L2VPN, MPLS,VPLS , International VPN ,Video Streaming and WIFI to ensure...

Build, automate, and maintain daily/weekly/monthly call center performance reports.Analyze key call center KPIs (AHT, ASA, Service Level, FCR, CSAT, Abandon Rate, Agent Productivity,...

Job Purpose To Plan and Manage the implementation of various Electro-mechanical systems for the network sites at different layers to satisfy the operational requirements achieving the goal of a...

Job Purpose N/A Report To Position Name • Execute test cases for web and mobile applications to ensure functionality, usability, reliability & responsiveness across different browsers/devices...

Job Purpose o perform and apply revenue assurance controls to ensure that the revenue has been identified, captured, recorded, billed, invoiced and reported in a timely manner Report To Position...

Lead end-to-end process improvement projects using Lean, Six Sigma, and other quality frameworks.Map current processes (As-Is) and design improved workflows (To-Be).Identify inefficiencies,...

Job Purpose •Innovate and Implement the Youth segment plan related to Revenue development in order to achieve set targets. •Analyze Performance trends and spot gaps and opportunities •Assess...

Job Purpose - Managing the day to day Digital operations of Etisalat Digital fronts to ensure proper functioning & immediate resolution of spotted issues - Launching new digital capabilities that...