Envisions Employment Solutions jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for an</em><em><strong> SAP GRC Specialist</strong></em><em> for one of our partners.</em></p><br><p><strong>THE ROLE</strong></p><br><p>Every access request, every segregation of duties conflict, every compliance gap gets caught, addressed, and closed through the frameworks you build and maintain. You'll sit at the intersection of technology and governance, implementing and configuring SAP GRC solutions that keep the organization operating within regulatory bounds while giving the business room to move. You'll be the person stakeholders across the company turn to when they need to understand not just what SAP GRC can do, but what it should do for their specific risk landscape.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Implement and configure SAP GRC solutions across Access Control, Process Control, and Risk Management modules, tailored to specific business needs and compliance requirements</li><li>Collaborate with stakeholders across departments to conduct comprehensive risk assessments, identify vulnerabilities, and develop mitigation strategies</li><li>Design and implement governance frameworks, policies, and procedures that align with regulatory standards, industry best practices, and internal guidelines</li><li>Analyze business processes to identify Segregation of Duties (SoD) conflicts, and design role based access controls (RBAC) and authorization profiles that keep users limited to what they actually need</li><li>Provide ongoing support and maintenance for SAP GRC systems, including troubleshooting, performance optimization, and user training</li><li>Lead GRC related projects and process improvements that drive organizational maturity in risk management and compliance</li><li>Conduct regular audits and reviews of GRC processes and controls, evaluating effectiveness and recommending remedial actions</li><li>Serve as a subject matter expert and trusted advisor on GRC matters for senior management, internal stakeholders, and external auditors</li><li>Stay current on emerging regulatory requirements and GRC trends, and bring that insight back into the organization's risk and compliance posture</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>Bachelor's degree in Information Technology, Business Administration, Finance, or a related field. A Master's degree is a plus</li><li>8+ years of experience implementing, configuring, and maintaining SAP GRC solutions, with a focus on Access Control, Process Control, and Risk Management modules</li><li>Demonstrated expertise in risk assessments, governance framework development, and compliance program implementation in complex organizational environments</li><li>A proven track record of leading GRC related projects, initiatives, or audits</li><li>Professional certifications in SAP GRC and/or risk management (e.g., CISA, CRISC) are highly desirable</li><li>Strong technical proficiency in SAP ERP systems, SAP Security concepts, user provisioning, and role administration</li><li>Excellent written and verbal English</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You see access control as a design problem, not just a checkbox</li><li>You can spot a Segregation of Duties conflict before it becomes an audit finding</li><li>You're comfortable being the person both auditors and business teams come to for answers</li><li>You like translating regulatory requirements into frameworks people can actually work with</li><li>You want ownership over how governance and compliance actually function inside a business, not just theory on paper</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>Head of Identity &amp; Access Management (IAM)</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>Every login, every customer authentication, every privileged access request runs through the architecture you design, from a blank page. You're building both sides of identity at once, the customer-facing experience that has to feel invisible and secure at the same time, and the workforce controls that keep the bank's critical infrastructure locked down. Get it right, and identity becomes the thing nobody thinks about because it just works, safely, every time.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Design and build the enterprise IAM and CIAM framework entirely from scratch, defining modern identity lifecycle workflows, authentication standards, and authorization models</li><li>Partner with the Product team to architect secure, high-availability, low-friction consumer authentication experiences, including multi-factor authentication, biometric integration, and passwordless options, balancing rigorous bank security with a seamless digital banking experience</li><li>Implement robust workforce identity controls, Single Sign-On (SSO), Enterprise Directory services, and automated Privileged Access Management (PAM) workflows to protect critical infrastructure and cloud environments</li><li>Partner with cloud security and network engineering to enforce continuous identity verification, least-privilege access, and conditional access policies across cloud-native microservices</li><li>Automate user provisioning, de-provisioning, and role-based access control (RBAC) to eliminate identity sprawl and streamline internal HR-to-IT workflows</li><li>Establish regular access recertification campaigns, audit logging, and reporting mechanisms to satisfy internal reviews and CBE regulatory examinations</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>10+ years of cumulative IT and information security experience, including 4 to 5 years specializing in IAM, CIAM, and PAM architecture and leadership within banking, financial services, or advanced fintech environments</li><li>Hands-on expertise with modern identity protocols (OIDC, OAuth 2.0, SAML), cloud identity providers (e.g., Azure AD/Entra ID, Okta, Ping Identity), and modern CIAM architectures</li><li>Solid understanding of Central Bank of Egypt (CBE) cybersecurity circulars, authentication requirements, and data privacy guidelines</li><li>Professional credentials such as CISSP, Certified Identity and Access Manager (CIAM), or vendor-specific expert certifications are strongly preferred</li><li>A builder mindset, thriving in a fast-paced, from-scratch environment, able to balance extreme security rigor for financial data with rapid, agile product delivery</li><li>Excellent cross-functional collaboration skills, bridging product engineering, security operations, and executive stakeholders</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather architect identity from first principles than patch together an inherited mess of directories and permissions</li><li>You believe a login should feel effortless to the customer and be uncompromising underneath</li><li>You treat least-privilege access as a default, not an exception you get to when there's time</li><li>You can translate an identity architecture decision into something both a regulator and a product team understand</li><li>You want to build the layer that every other system in the bank ultimately trusts</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>Head of Data Privacy &amp; Protection</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>There's no privacy program to inherit here, no policy manual to update. You design it, from the framework and classification standards down to how a single customer's data-subject request gets resolved. You act as the bank's DPO and its subject matter expert on privacy, and you're the one who makes sure innovation never outruns what the law, the regulator, or a customer's trust actually allows.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Design and implement a comprehensive Data Privacy Framework, privacy policies, and data classification standards completely from scratch</li><li>Direct all compliance initiatives mapped to applicable laws, regulations, and standards, coordinating closely with regulatory authorities and acting as the primary subject matter expert on privacy mandates, serving as Data Protection Officer (DPO)</li><li>Institute and manage the Privacy Impact Assessment (PIA) lifecycle, embedding privacy-by-design and privacy-by-default principles directly into agile product development, analytics pipelines, and new feature launches</li><li>Build scalable workflows to manage Data Subject Access Requests (DSARs), consent management, opt-out mechanisms, and data rectification inquiries</li><li>Drive the implementation and integration of core data protection technologies, including Data Loss Prevention (DLP), Database Activity Monitoring (DAM), encryption key management, and data masking tools, to secure sensitive financial data across cloud and hybrid environments</li><li>Architect and scale enterprise-wide data discovery, tagging, and automated classification programs to ensure continuous visibility and contextual tracking of sensitive customer PII and banking assets</li><li>Oversee cross-border data transfer mechanisms, cloud data residency requirements, and contractual data processing agreements (DPAs) in coordination with legal and infosec teams</li><li>Collaborate with the CISO and Incident Response teams to manage privacy-related security incidents, regulatory breach notifications, and data leakage remediations</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>10+ years of cumulative professional experience, including 4 to 5 years in a dedicated data privacy, data protection, or regulatory compliance leadership role within banking, financial services, or privacy-mature tech sectors</li><li>Deep familiarity with CBE regulations, applicable laws, and general cross-border privacy frameworks such as GDPR</li><li>Strong understanding of data classification tools (e.g., Microsoft Purview), data masking, encryption standards, and secure data storage architectures</li><li>Recognized privacy credentials such as CDPO, CISM, or CISA are strongly preferred</li><li>A proactive, builder mindset, able to balance rigorous legal and privacy controls with the fast-paced, data-driven innovation needs of a modern digital bank</li><li>Outstanding stakeholder management skills, with the ability to translate complex legal and regulatory requirements into clear, actionable guidance for engineering, product, and executive teams</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather design the framework than inherit a policy nobody's updated in years</li><li>You treat a DSAR or consent request as a promise to the customer, not paperwork to process</li><li>You can turn a dense regulatory requirement into something an engineer can actually build against</li><li>You see privacy-by-design as a discipline embedded from day one, not a review bolted on before launch</li><li>You want to build the function that keeps innovation and trust moving at the same speed</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for an </em><em><strong>Incident Management Specialist</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>When something breaks, you're the one who owns the room. From the first alert to the last line of the post-incident review, you run the process that gets things back up and keeps everyone, from engineers to executives to customers, on the same page while it happens. Two of you hold this line in rotation, so the response is never a question of who's on call, it's just how well it's run.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Maintain the incident-management process, runbooks, and severity-classification matrix</li><li>Lead major-incident calls (P1, P2) and drive service restoration in minimum time</li><li>Coordinate cross-team communications, including executive, customer, and (where required) regulator messaging</li><li>Own the post-incident review (PIR) process, ensuring corrective actions are tracked to closure</li><li>Drive incident KPI improvement across MTTD, MTTA, MTTR, and repeat-incident rate</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>2+ years in incident management or operations</li><li>ITIL 4 certification; maneobankingnt command training preferred</li><li>Experience in fintech, neobanking, or another digital-first regulated business preferred</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You stay clear-headed when a major incident call is loud, urgent, and everyone wants an answer at once</li><li>You'd rather close out a corrective action than let a PIR turn into a document nobody looks at again</li><li>You can translate a technical incident into language an executive or a customer can actually understand</li><li>You treat a repeat incident as evidence something wasn't fixed, not bad luck</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for an </em><em><strong>Observability Specialist</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>If it's running in production, you can see it. You own the stack that turns raw signals into something a human can actually act on, alerts that mean something, dashboards that tell the truth, and coverage that doesn't have blind spots. Done well, this is the difference between an on-call rotation that's sustainable and one that burns people out. Eight of you build and hold that standard together.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Operate and tune the observability platform, owning SLO/SLI instrumentation</li><li>Drive alert quality so that every page is actionable, and maintain synthetics and Real User Monitoring (RUM)</li><li>Set instrumentation standards for new services</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>3+ years of experience in observability or Site Reliability Engineering (SRE)</li><li>Hands-on experience with Prometheus, Grafana, and OpenTelemetry</li><li>Scripting proficiency</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You treat a noisy or non-actionable alert as a bug to fix, not something to mute and move past</li><li>You'd rather instrument a service properly upfront than debug blind later</li><li>You believe on-call should be humane, and you build the tooling that makes that true</li><li>You measure your work by whether coverage is complete and MTTD keeps improving, not just whether the dashboard looks good</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>Change Specialist</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>With 95%+ of releases automated and pre-approved, change here isn't a queue to push through, it's the exceptions that actually carry risk. You're the one who catches them, makes sure they're properly documented before they reach the CAB, and tracks whether the whole change process is actually working. One person holds this end to end, because at this scale, the discipline matters more than the headcount.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Triage incoming RFCs, validating completeness, risk, and rollback documentation for those needing CAB review</li><li>Prepare the weekly CAB agenda and supporting pack</li><li>Track change KPIs, including success rate, lead time, and emergency-change ratio</li><li>Coordinate scheduling with the deployment calendar and concurrent changes</li><li>Run post-implementation reviews for failed changes</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>2+ years of experience</li><li>Background in change management or operations coordination</li><li>ITIL-aligned knowledge of change management practices</li><li>Comfortable operating within a highly-automated CI/CD estate</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather catch a missing rollback plan before CAB than after a change fails</li><li>You treat a change KPI as a signal to investigate, not just a number to report</li><li>You can coordinate scheduling across multiple concurrent changes without losing track of any of them</li><li>You're comfortable being the one exception-handling function in an otherwise highly automated pipeline</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>Customer Operations Specialist</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You're the first voice a customer hears when something isn't working, whether it comes in through chat, email, or a call. Most of the time, you're the one who solves it, right there, in the first contact. When you can't, what you hand off decides whether the next person solves it fast or has to start over. Eight of you hold this line together, and the standard you keep is the standard customers judge the bank by.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Answer chats, emails, and tickets within target SLAs</li><li>Deliver first-contact resolution against the published catalogue of standard requests</li><li>Log all interactions accurately in the support platform</li><li>Maintain professional, empathetic communication with customers</li><li>Contribute to knowledge-base improvements based on observed customer issues</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>1+ years of experience in customer-service or service-desk roles, ideally within fintech</li><li>Excellent verbal and written communication skills</li><li>Familiarity with support platforms such as Intercom, Zendesk, or Jira</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather solve it in the first contact than pass it along and hope someone else does</li><li>You stay patient and precise even on your hundredth similar ticket of the day</li><li>You log every interaction accurately because you know someone else may need that context later</li><li>You notice a pattern in customer issues and want to fix the knowledge base, not just answer around it</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for an </em><em><strong>SLA Specialist</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>Every SLA is a promise, and someone has to know exactly when it's kept and when it isn't. You own the register that tracks every one of them, the monthly pack that tells leadership the truth about vendor performance, and the follow-through when a breach costs the bank money it's owed back. It's a quiet function, but it's the one that keeps every vendor honest against what they signed up for.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Maintain the SLA register and methodology, producing the monthly service-review pack</li><li>Track vendor SLA performance across the estate</li><li>Lead service-credit recovery when SLAs are breached</li><li>Run root-cause analysis on SLA breaches to understand and address underlying issues</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>3+ years of experience in service-level management or analytics</li><li>ITIL 4 Foundation certification</li><li>Working proficiency in SQL</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You treat a missed SLA as money and trust owed back, not just a line in a report</li><li>You'd rather find the root cause of a recurring breach than log it again next month</li><li>You keep a register accurate and current because you know leadership will act on what it says</li><li>You're comfortable being the one who holds vendors to what they actually signed up for</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for an</em><em><strong> Business Continuity Management Head</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You build the discipline that decides whether the bank survives its worst day. There's no framework to inherit here, no manual to update, you design the Business Continuity Management architecture, the crisis command structure, and the recovery playbooks from a blank page, and then you prove they hold under pressure. When a disruption or cyber-attack hits, yours is the plan the bank runs on, and yours is the judgement that guides leadership through it.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Design and build the bank's comprehensive Business Continuity Management Framework, policy manuals, and disaster recovery strategies completely from scratch, aligned with ISO 22301 and CBE resilience circulars</li><li>Lead enterprise-wide Business Impact Analyses (BIAs) and risk assessments to identify critical business functions, dependencies, recovery time objectives (RTOs), and recovery point objectives (RPOs)</li><li>Collaborate closely with technology, infrastructure, and engineering teams to validate disaster recovery (DR) plans, cloud redundancy models, and multi-region failover capabilities</li><li>Formulate and operationalize the bank's Crisis Management Plan (CMP), establishing the command structure and communication workflows required to handle major disruptions or cyber-attacks</li><li>Design and execute rigorous BCM tabletop exercises, operational crisis simulations, and failover tests across departments and outsourced partners to validate organizational readiness</li><li>Serve as the primary BCM point of contact for internal audits, external reviews, and CBE regulatory examinations, ensuring continuous compliance with statutory resilience standards</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>10+ years of cumulative professional experience, including 4 to 5 years in a dedicated BCM, operational resilience, or crisis management leadership role within banking, financial services, or critical technology sectors</li><li>In-depth understanding of Central Bank of Egypt (CBE) business continuity regulations, guidelines, and risk expectations for financial institutions</li><li>Strong command of international resilience standards, particularly ISO 22301 and NIST SP 800-34</li><li>Industry-recognized certifications such as CBCP, MBCP, MBCI, or ISO 22301 Lead Implementer/Auditor are strongly preferred</li><li>A builder mindset, highly operational and strategic, comfortable building and automating resilient processes from the ground up in a fast-paced digital bank</li><li>Exceptional communication skills and composure under pressure, capable of guiding executive leadership and cross-functional teams during high-stakes operational crises</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather design the framework than inherit one that's never been tested</li><li>You stay composed when everyone else in the room isn't, and people look to you because of it</li><li>You treat a tabletop exercise as a real test, not a compliance checkbox</li><li>You can translate a regulatory requirement into a plan people can actually execute under pressure</li><li>You want to build the function that decides whether the bank survives its worst day</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions&nbsp;</strong></em><em>is currently looking for an </em><em><strong>Associate Accountant – Accounts Payable&nbsp;</strong></em><em>for one of our partners, a pioneer in development.</em></p><br><p><strong>Job Summary:</strong></p><br><p>Execute and support the Accounts Payable cycle, ensuring accurate and timely processing of vendor invoices, reconciliations, payments, statutory tax documentation and month-end closing activities, in accordance with company policies and applicable regulations</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Invoice &amp; Documentation Processing:&nbsp;</strong></p><br><ul><li>Prepare accurate and timely vendor/supplier supporting documents in line with contractual arrangements (target: twice monthly, on the 9th &amp; 24th).&nbsp;</li><li>Record vendor/supplier invoices in the accounting system (e.g., Xero) on a daily basis with accuracy.&nbsp;</li><li>Three-way matching (PO / GRN / Invoice) where applicable&nbsp;</li><li>Verification of invoice completeness and approvals&nbsp;</li><li>Duplicate invoice checks&nbsp;</li></ul><p><strong>Payments &amp; Tax Compliance:&nbsp;</strong></p><br><ul><li>Support the accurate and on-time preparation and payment of tax and governmental dues.</li><li>Assist in preparing Forms 41, 46, 47 and the VAT report in line with statutory deadlines (VAT by the 10th of the following month; forms by the 15th of the following quarter).</li><li>Payment preparation according to approved payment cycles</li></ul><p><strong>Vendor Reconciliation:&nbsp;</strong></p><br><ul><li>Assist in reconciling vendor statements and escalate discrepancies to senior team members for resolution.</li><li>Vendor master-data verification / change controls</li><li>Clearing outstanding vendor balances</li></ul><p><strong>Financial Reporting Support:&nbsp;</strong></p><br><ul><li>Provide accurate, on-time support on ad-hoc reports and analysis as requested by the Finance team.</li><li>Assist in preparing accounts payable reports for management review.</li></ul><p><strong>Month-End Support:&nbsp;</strong> </p><br><ul><li>Assist on the preparation of the monthly AP aging report (determine unusual balances, old invoices, and misdated invoices).</li><li>Assist in the preparation of the projected payments (next payments) report.</li><li>Ensure accruals and reversals are scheduled/entered correctly for the next month.</li></ul><p><strong>Compliance &amp; Audit:&nbsp;</strong></p><br><ul><li>Maintain accurate records and documentation to support audit requirements.</li><li>Follow local accounting regulations and company policies.</li></ul><p><strong>Process Improvement:&nbsp;</strong></p><br><ul><li>Flag opportunities to streamline accounts payable processes and support the implementation of best practices.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions&nbsp;</strong></em><em>is currently looking for a </em><em><strong>CEO Office Manager&nbsp;</strong></em><em>for one of our partners, a pioneer in development.</em></p><br><p><strong>Job Summary:</strong></p><br><p>To ensure the effective and efficient management of the Chief Executive Officer's office by coordinating the CEO's schedule, communications, meetings, priorities, and key deliverables. The role serves as the primary coordination hub between the CEO, the Executive Committee (EXCO), the Board, and external stakeholders, ensuring seamless communication, timely follow-up, and strict confidentiality. The role manages operational and administrative priorities, monitors the execution of key actions, and facilitates executive coordination, enabling the CEO to focus on high-priority decisions and engagements. The role also supports the CEO across the full scope of his professional and personal responsibilities, as directed.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Executive Calendar &amp; Time Management</strong></p><br><ul><li>Own and manage the CEO's calendar, ensuring effective prioritization of meetings, business commitments, site visits, travel, and key engagements.</li><li>Evaluate, prioritize, and coordinate meeting requests to ensure the CEO's time is aligned with business priorities.</li><li>Proactively identify and resolve scheduling conflicts while balancing priorities and business needs.</li><li>Prepare and maintain the CEO's daily, weekly, and monthly agenda, ensuring all meetings are supported with relevant pre-reading materials, briefing notes, presentations, and required documentation.</li><li>Coordinate executive schedules with EXCO members and key stakeholders to ensure seamless planning and execution of meetings.</li><li>Monitor changes to the CEO's commitments and communicate updates promptly to all relevant stakeholders.</li></ul><p><strong>Executive Meetings &amp; Action Management</strong></p><br><ul><li>Organize EXCO, Board, and key stakeholders' meetings including scheduling, logistics, venue arrangements, catering, and technology requirements.</li><li>Prepare, review and distribute meeting agendas in coordination with the CEO, ensuring all supporting documents and presentations are complete and circulated within agreed timelines.</li><li>Attend meetings as required, accurately record minutes in Arabic or English, and distribute approved minutes within the agreed time.</li><li>Maintain a centralized action tracker for decisions, commitments, and assigned actions, proactively following up with relevant departments to ensure timely completion.</li><li>Monitor the implementation of meeting decisions and escalate overdue or high-risk actions to the CEO as appropriate.</li><li>Maintain organized and confidential records of agendas, minutes, resolutions, and supporting documentation in accordance with record-retention requirements.</li></ul><p><strong>Correspondence &amp; Communication</strong></p><br><ul><li>Serve as the primary point of contact for the CEO Office, professionally managing incoming emails, correspondence, visitors, and communication requests.</li><li>Draft, review, edit, translate, and format high-quality correspondence, reports, presentations, speeches, memos, letters, and announcements in both Arabic and English.</li><li>Manage the flow of incoming and outgoing correspondence to the relevant department, ensuring timely routing, tracking, follow-up, and closure of all requests and responses.</li><li>Review all items submitted for the CEO's attention or approval to ensure completeness — including supporting documents, required approvals, and relevant context — before presentation to the CEO.</li><li>Where appropriate, use CEO-approved AI tools to support the review of documents submitted for the CEO's approval — checking completeness, consistency, and quality — before presentation, in compliance with confidentiality and data-security requirements.</li><li>Support the administration of the CEO's professional digital presence (e.g., LinkedIn), including publishing approved content, monitoring messages, and coordinating with Marketing &amp; Communications and appointed agencies, in accordance with the CEO's approval and delegation framework.</li><li>Ensure that all communications issued from the CEO Office are accurate, professionally presented, and aligned with organizational standards and priorities.</li><li>Maintain strict confidentiality when handling sensitive information, executive correspondence, and privileged business matters.</li></ul><p><strong>Travel &amp; Events Arrangements</strong></p><br><ul><li>Plan and coordinate all domestic and international travel arrangements for the CEO, including flights, visas, accommodation, transportation, itineraries, and travel documentation.</li><li>Prepare comprehensive travel itineraries, briefing packs, meeting schedules, and supporting documentation to ensure the CEO is fully prepared for business travel.</li><li>Support the planning and execution of executive meetings, corporate events, project launches, Town Halls, leadership off-sites, and other CEO-sponsored events.</li><li>Coordinate with internal departments and external service providers to ensure all event logistics are delivered efficiently and to the required standard.</li><li>Prepare and reconcile the CEO's business travel and expense claims in accordance with company policies and Finance requirements.</li><li>Coordinate the CEO's media engagements, interviews, and public appearances — including scheduling and briefing materials — in liaison with Marketing &amp; Communications and appointed agencies.</li></ul><p><strong>CEO Office Operations &amp; Coordination</strong></p><br><ul><li>Manage the day-to-day operations of the CEO Office, ensuring efficient administrative processes and high service standards.</li><li>Administer the CEO Office budget, office supplies, and service contracts within delegated authority.</li><li>Raise purchase requests and coordinate with Procurement and Finance to ensure timely acquisition of CEO Office requirements.</li><li>Support the onboarding and administrative arrangements for new EXCO members.</li><li>Maintain organized records, filing systems, and documentation for the CEO Office in accordance with company standards.</li></ul><p><strong>Confidentiality &amp; Governance</strong></p><br><ul><li>Maintain the highest level of confidentiality when handling sensitive commercial, financial, legal, contractual, strategic, and personnel information.</li><li>Exercise sound judgment in determining matters requiring the CEO's attention and independently resolve routine operational issues where appropriate.</li><li>Operate within a delegation-of-authority framework agreed with the CEO, acting on or declining requests on the CEO's behalf only within delegated limits, and escalating all matters beyond those limits to the CEO.</li><li>Safeguard confidential CEO Office records and ensure secure handling, storage, and distribution of sensitive information.</li><li>Promote professional standards, integrity, and discretion in all interactions involving the CEO Office.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Technology Governance &amp; Strategy Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You build the single layer that makes technology spend and vendor performance accountable, end to end. Every vendor contract, every SLA, every dollar spent on external engineering, platforms, or hosting runs through the discipline you set, and how well you run it decides whether the bank scales its technology footprint with control or without it. You own the budget on behalf of the CTO, and you're the one who can defend every number in it.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Establish a single oversight layer for technology, embedding governance discipline, strengthening vendor control, and driving end-to-end accountability for all technology spend</li><li>Own the end-to-end vendor governance lifecycle across all technology vendors, covering performance monitoring</li><li>Design and run a formal vendor performance management framework, including SLA/KPI definition, scorecarding, quarterly business reviews, and escalation protocols for underperformance</li><li>Maintain a single source of truth for vendor inventory, contractual commitments, and dependency mapping</li><li>Produce executive-level technology governance and performance reporting</li><li>Own the technology budget on behalf of the CTO, building, tracking, and reporting against budget for all external vendor contracts (T&amp;M engineering, platform licensing, infrastructure hosting)</li><li>Model and track the cost trajectory, identifying and executing cost optimization opportunities within existing vendor contracts (rate benchmarking, utilization review, scope rationalization) without compromising delivery continuity</li><li>Partner with Finance on capex/opex classification of technology vendor spend and platform licensing commitments</li><li>Maintain rolling forecast accuracy on vendor spend as an input to overall technology budget planning and board financial reporting</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>7 to 12 years in technology governance, or vendor/sourcing management, including at least 3 to 4 years inside a regulated institution</li><li>Direct experience managing technology vendor relationships at scale</li><li>Financial modeling literacy, comfortable building and defending a multi-year cost comparison without needing to be a Finance-grade modeler</li><li>Precision in written and verbal reporting</li><li>Some exposure to a build or launch phase specifically, not just steady-state setups, is desirable</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather build the governance layer than inherit a spreadsheet nobody trusts</li><li>You treat a vendor scorecard as a tool for accountability, not a formality to file away</li><li>You can defend a number in front of a CTO or board, not just produce it</li><li>You see cost optimization as a discipline, not a one-time exercise</li><li>You want to build the function that keeps technology spend under control while everything else is moving fast</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Distribution Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the network that puts the bank within physical reach. Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how well you manage it decides whether the network is there when customers need it. In a bank built digital first, the Points are where it still shows up in person, and you're the one who keeps that promise.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Manage and hold Point vendors accountable to contracted SLAs</li><li>Oversee Point deployment, installation, and decommissioning strategy across locations</li><li>Own Point network performance reporting and flag issues to the Banking Operations Director</li><li>Manage Point related incident escalations and ensure timely resolution</li><li>Ensure Points operate in compliance with regulatory and internal standards</li><li>Maintain oversight of documentation on Point locations, contracts, and vendor performance</li><li>Coordinate with Technology, Infrastructure, Compliance &amp; Risk teams on network issues</li><li>Manage and develop the L1 Operations Analyst</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>4 to 7 years in vendor management, field operations, or kiosk/ATM/self-service network management</li><li>Experience managing third-party service providers and holding vendors to SLAs</li><li>Strong operational coordination skills across multiple locations or sites</li><li>Familiarity with kiosk, ATM, or self-service terminal operations preferred</li><li>Experience in financial services or regulated environments preferred</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather fix a vendor's recurring failure than log another ticket about it</li><li>You treat network uptime as a promise to the customer, not a KPI on a dashboard</li><li>You can coordinate across locations and teams without losing sight of the details</li><li>You want to build the network that makes a digital bank feel physically real</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Fraud &amp; FinCrime Operations Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own the operation that stands between the bank and every kind of financial crime it will ever face. Every fraud alert, every disputed transaction, every CDD and EDD check, every fincrime case runs through the teams you lead, and how well they perform decides whether the bank catches what it must or lets it through. You set the standard the whole function is held to, and you are the one who proves, every single day, that the license is earned.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Define operational standards for fraud alert and case handling across the function</li><li>Own performance and service delivery across fraud operations end to end</li><li>Oversee triage and investigation of L1 fraud alerts</li><li>Ensure timely handling of transaction disputes and fraud claims</li><li>Manage escalations of complex fraud cases to the fraud risk unit</li><li>Ensure timely handling of transaction disputes, fraud claims, and CDD/EDD checks</li><li>Monitor fraud operations SLAs, productivity, and quality metrics across fincrime teams</li><li>Ensure complete case documentation and audit readiness at all times</li><li>Drive process improvements and automation across fraud workflows</li><li>Coordinate closely with Risk, Compliance, Customer Operations, and Product teams</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>12+ years in fraud operations or banking operations, including 4+ years leading fraud or operational risk teams</li><li>Experience managing operational fraud case volumes and escalation frameworks</li><li>A proven track record improving fraud operations efficiency and effectiveness</li><li>Strong knowledge of CDD/EDD requirements, transaction monitoring, and AML red flags</li><li>The credibility to represent fraud operations to Risk, Compliance, and senior leadership</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather fix the process that causes repeat cases than clear the backlog and move on</li><li>You treat documentation and audit readiness as part of the job, not paperwork after the fact</li><li>You can see a fraud pattern forming across teams before it becomes a loss</li><li>You hold the line between what operations clears and what must go further, every time</li><li>You want to build the function a bank's license actually depends on</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Fraud Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the first line against fraud. Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides whether fraud is stopped or let through. You do it while protecting the one thing that makes detection work: analysts act on alerts without ever seeing the rule logic behind them.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run the processing of rule based L1 fraud alerts, ensuring each one is accurately closed or escalated</li><li>Oversee the intake of customer reported fraud and unrecognized transaction disputes</li><li>Make sure L2 cases are documented and routed to the Anti-Fraud Risk Unit with complete case files</li><li>Hold strict information separation, so analysts act on alerts without visibility of the fraud rule logic</li><li>Monitor team productivity, quality and SLA adherence, and coach against the standard</li><li>Work with the Fraud Investigation Manager, the Anti-Fraud Risk Unit and technology to keep first line controls sharp</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in fraud operations within a bank or fintech</li><li>A solid grasp of fraud typologies, alert triage and escalation frameworks</li><li>Experience managing first line fraud teams with clear controls awareness</li><li>Familiarity with fraud management systems and alert workflow tools</li><li>A strong instinct for control integrity, and why analysts must never see the detection logic</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe the integrity of the detection logic is worth protecting even when it slows a case down</li><li>You can tell a real fraud pattern from noise, and you teach your team to as well</li><li>You treat every false closure as a gap to fix, not a number to accept</li><li>You want to build the first line that stops fraud before a customer ever feels it</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Card &amp; Payment Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</li><li>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</li><li>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</li><li>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</li><li>Investigate the root cause of recurring issues and put corrective actions and automation in place</li><li>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in card or payment operations within a bank or fintech</li><li>Strong command of card scheme rules, and the payment rails beneath them</li><li>Hands on experience running chargeback and dispute resolution</li><li>Familiarity with core banking and card management systems</li><li>A strong operational risk awareness and control mindset</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe an operation that works quietly every time beats one that impresses when it is watched</li><li>You’d rather fix the root cause of a recurring exception than reconcile it again next month</li><li>You read a scheme rule as an operational control, not a formality</li><li>You feel a failed transaction the way the customer does</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>FinCrime Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.&nbsp;</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You’d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Complaints Handling Unit Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank’s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You’d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><strong>Customer Care Manager </strong><em>for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a customer’s problem solved in one contact is worth more than ten polished replies</li><li>You’d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Credit Risk Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>We are building a digital bank from the ground up, and credit is its beating heart, the discipline that decides who we lend to, how fast we say yes, and how soundly we grow. As Head of Credit Risk, you will design and own the entire credit risk architecture for a bank that underwrites in seconds, not days, and that makes the overwhelming majority of its decisions through models rather than manual review. You will set the appetite that defines how boldly the Bank grows and the guardrails that keep that growth safe, profitable, and fully aligned with CBE expectations. This is a rare opportunity to write the playbook rather than inherit one, fusing deep credit craft with AI/ML decisioning at scale, and building a portfolio that is both ambitious in reach and disciplined in quality.</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Strategy, Policy &amp; Risk Appetite</strong></p><br><ul><li>Own the credit risk strategy, policy suite, risk appetite framework, and governance model across all retail and MSME lending products, fully aligned with the CRO's risk strategy and CBE regulatory expectations.</li></ul><p><strong>Underwriting &amp; Automated Decisioning</strong></p><br><ul><li>Define, validate, and govern the underwriting policy, credit scoring models, and AI/ML decisioning engines that power real-time, straight-through lending, balancing approval rates, expected loss, and customer experience.</li><li>Establish a robust model governance and validation lifecycle for all scorecards and ML decisioning models, covering development standards, independent validation, monitoring, challenger frameworks, and explainability.</li></ul><p><strong>Portfolio Quality, Provisioning &amp; Capital</strong></p><br><ul><li>Monitor portfolio quality continuously and run the Early Warning Indicator (EWI) framework, escalating material and emerging risks to the CRO with decision-ready analysis.</li><li>Govern IFRS 9 expected credit loss (ECL) staging, models, and provisioning, and ensure the credit book's contribution to capital adequacy and stress testing is sound under the Basel framework.</li></ul><p><strong>Collections, Recoveries &amp; Fraud</strong></p><br><ul><li>Set and optimize the digital-first collections and recoveries strategy, including segmentation and champion/challenger treatment paths, and oversee credit-related fraud detection, prevention, and decisioning controls.</li></ul><p><strong>Governance, Committees &amp; Controls</strong></p><br><ul><li>Represent Credit Risk in the Board Risk Committee (BRC), Risk &amp; Compliance Committee (RCC), and product approval committees, and manage the policy exception framework with full transparency.</li></ul><p><strong>People, Leadership &amp; Stakeholders</strong></p><br><ul><li>Build, lead, and develop a high-calibre credit risk team, and partner closely with Product, Data Science, Technology, Finance, and Business to embed sound credit thinking into a fast-moving build.</li></ul> </div>