AccorHotels jobs
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Jobs Found
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Responsible for receiving guests in any outlet and escorting them to tables according to standard procedures.</p>
<p>Assigned to work in bars or restaurants.</p>
<p>Inform customers about order alternatives and encourage the sale of targeted services.</p>
<p>Deliver maximum service in each unit, keeping in line with service rules.</p>
<p>Maintain any personal belongings of customers left in the workstation and hand such belongings over to supervisors.</p>
<p>Comply with the departmental instructions and procedures published by the Food & Beverage Department.</p>
<p>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p>
<p>Comply with operational rules.</p>
<p>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p>
<p>Attend orientation training.</p>
<p>Undergo two performance assessments each year.</p>
<p>Strive to achieve 100% customer satisfaction.</p>
<p>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biodiversity and share individual responsibilities to increase environmental knowledge and complete necessary training.</p>
<p>Ensure minimum consumption of all materials and equipment currently used (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental training to save energy within the facility. Continue implementing decisions taken for energy saving. Assess the environmental effects and energy efficiency of purchased equipment.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school or vocational diploma.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> English is required.</p>
<p><strong>Courses and training:</strong> Vocational trainings and seminars.</p>
<p><strong>Computer literacy:</strong> Not required.</p>
<p><strong>Skills:</strong> Basic knowledge of the products and services in the related field.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Provide assistance to the supervisors who are responsible for performing, implementing, and monitoring the general services to be offered in all of the restaurants.</p>
<p>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p>
<p>Coordinate, monitor, and ensure the timely delivery of the services offered in the restaurants in line with the standards.</p>
<p>Make and control all preparations for the units under his or her responsibility during working hours.</p>
<p>Deliver and control materials needed from the storage house for the respective units.</p>
<p>Direct personnel according to the service load.</p>
<p>Ensure circulation of clean and dirty materials.</p>
<p>Immediately respond to non-routine customer demands and complaints, report to his or her managers, and inform the customer of the result.</p>
<p>Organise the process to greet customers, seat them at their table, and see them out.</p>
<p>Report to the Food and Beverage Manager and Assistant Food and Beverage Manager.</p>
<p>Forward senior managers’ orders to the restaurant personnel.</p>
<p>Responsible for developing the training programme of the Food and Beverage Department and for the training of employees in his or her department.</p>
<p>Anticipate that all activities and purchased equipment may impact the environment. Participate in all activities organized to protect biological diversity and share responsibilities to increase environmental awareness and conduct necessary trainings.</p>
<p>Promote minimal consumption of all materials and equipment currently used (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings to save energy within the facility. Continue implementing decisions taken for energy conservation. Assess environmental effects and energy efficiency of purchased equipment.</p>
<p>Fulfil responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school or vocational diploma</p>
<p><strong>Experience:</strong> At least 5 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Good command of English and/or Arabic to communicate well and keep track of technical information in the related field.</p>
<p><strong>Courses and training:</strong> Vocational trainings and seminars.</p>
<p><strong>Computer literacy:</strong> Not required.</p>
<p><strong>Skills:</strong> Knowledge of products and services in the related field and understanding of the processes of other departments. Expected to integrate and coordinate his or her unit’s operations.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li>
<li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li>
<li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li>
<li>Record, document, and report all security incidents accurately and in a timely manner.</li>
<li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li>
<li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li>
<li>Maintain confidentiality of CCTV footage and security-related information at all times.</li>
<li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li>
<li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li>
<li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li>
<li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li>
<li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li>
<li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li>
<li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li>
<li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li>
<li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li>
<li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li>
<li>Participate in emergency drills, security training, and departmental meetings as required.</li>
<li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li>
<li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li>
<li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li>
<li><strong>Foreign language:</strong> Not required.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> Not required.</li>
<li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Ensure the security of guests’ belongings during check-in and check-out and assist to carry guests’ luggage to and from their rooms.<br>
Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br>
Deliver the best services to guests in line with the hotel’s policies and procedures.<br>
Perform duties according to the practices, operational instructions and procedures identified by the Front Office Manager.<br>
Always be friendly, well-groomed, polite and respectful.<br>
Gather information about the facility’s occupancy for the respective day before starting the shift.<br>
Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.<br>
Have knowledge of all activities that may be held at the facility on the specific day.<br>
Help all guests with their luggage when entering and leaving the hotel.<br>
Show guests the way to their room and carry their luggage.<br>
Have detailed knowledge of all hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br>
Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br>
Always start work on time and, when needed during busy check-ins and check-outs, work overtime.<br>
Responsible for the order of the reception desk and lobby.<br>
Carry out the periodic maintenance and cleaning of the luggage trolleys.<br>
Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br>
Responsible for safely keeping guest belongings under his/her responsibility.<br>
Keep track of all official documents and deliver them to the respective addressees.<br>
Attend internal communication meetings and trainings of the Front Office Department and share suggestions and thoughts.<br>
Responsible for carrying the luggage for rooms that will be changed.<br>
Take part in the Emergency Response Teams.<br>
Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.<br>
Provide minimum consumption of all currently used items and equipment (paper, printed materials, etc.).<br>
Implement necessary warnings and departmental trainings to save energy inside the facility.<br>
Carry on implementing decisions taken for saving energy.<br>
Predict effects of environment and energy efficiency on purchased equipment.<br>
Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.<br>
Carry out all responsibilities related to quality management and food safety systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 1 year of experience in the related field.</li>
<li>Foreign language: Good command of English and Arabic to communicate well.</li>
<li>Courses and training: Theoretical and practical background.</li>
<li>Computer literacy: Basic PC applications.</li>
<li>Skills: Use personal touch to exceed guests' expectations by utilizing specific tools and devices related to the job that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</p>
<p>Perform his or her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p>
<p>Carry out the check-in and check-out procedures.</p>
<p>Monitor the VIP, COMP and HOUSE-USE during all stages.</p>
<p>Carry out the foreign currency exchange transactions.</p>
<p>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</p>
<p>Enter the cash revenues of the departments into the cash register.</p>
<p>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</p>
<p>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</p>
<p>Issue a reminder to rooms that need to check out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</p>
<p>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</p>
<p>Take note of guests’ wakeup call requests.</p>
<p>Forward guest requests to the Guests Relations Department.</p>
<p>Read the log book and identify the jobs that need to be followed up.</p>
<p>Gather information about all of the events at the hotel.</p>
<p>Has knowledge of the night audit procedures.</p>
<p>Always greet and bid farewell to guests in a friendly manner.</p>
<p>Exchange reports with other departments in full.</p>
<p>Ensure that all official documents are completed in full and in an orderly manner.</p>
<p>Provide full and accurate information to his or her managers.</p>
<p>Take part in the Front Office Department’s internal communication meetings and trainings.</p>
<p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p>
<p>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</p>
<p>Pay maximum attention to representation. Is always careful as his or her attire, conduct and speech represent the facility.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school or vocational diploma.</p>
<p><strong>Experience:</strong> At least 2 years of related work experience in the industry.</p>
<p><strong>Foreign language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</p>
<p><strong>Courses and training:</strong> Theoretical and practical background.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmers (Fidelio, Opera etc.).</p>
<p><strong>Skills:</strong> Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his or her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit or process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Responsible for installing new flowers, bulbs, grass, trees, and shrubs.</p>
<p>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.</p>
<p>Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and refuel all equipment after use.</p>
<p>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.</p>
<p>Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor.</p>
<p>Support all co-workers and treat them with dignity and respect.</p>
<p>Partner with and assist others to promote an environment of teamwork and achieve common goals.</p>
<p>Report defective equipment to manager or supervisor.</p>
<p>Perform pre-operation equipment safety checks when using any mower or other equipment.</p>
<p>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed.</p>
<p>Install new flowers, bulbs, grass, trees, and shrubs.</p>
<p>Replace and transplant trees, flowers, and shrubs.</p>
<p>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Aim to minimize consumption of all materials and equipment currently used (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings to save energy within the facility. Continue to implement decisions made for energy saving. Assess environmental effects and energy efficiency of purchased equipment.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution and harmful effects, and lead staff in these efforts.</p>
<p>Ensure safe handling, storage, and use of chemicals in accordance with laws, controlling and reducing chemical contamination.</p>
<p>Carry out all responsibilities related to the quality management and environmental management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in this job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a technical high school diploma.</li>
<li>Experience: At least 1 year of related work experience.</li>
<li>Foreign language: Not required.</li>
<li>Courses and training: Not required.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Plans and designs land areas.</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<p>In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</p>
<p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p>
<p>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.</p>
<p>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p>
<p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p>
<p>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p>
<p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</p>
<p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p>
<p>Work in coordination with all departments and ensure the flow of necessary information.</p>
<p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p>
<p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p>
<p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p>
<p>Walk agency representatives and potential guests around the facility.</p>
<p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p>
<p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</p>
<p>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p>
<p>Support hotel sales. Is authorised to sell charged services.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p>
<p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p>
<p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li>
<li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br>
When necessary, clean the rooms or floor corridors.<br>
Clean all of the hotel windows.<br>
Clean the carpets and mop the floors.<br>
Clean and treat the marble surfaces.<br>
Wipe the walls and ceilings and carry and arrange furniture.<br>
Vacuum and dust the curtains.<br>
Clean the chairs and carpets.<br>
Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.<br>
Carry material that the Housekeeping Department needs from the storage house or warehouse.<br>
Empty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office.<br>
Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br>
Public area attendant working in the restaurants, bars, rooms and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br>
Responsible for cleaning and wiping all of the windows at the hotel.<br>
Is familiar with security and protection methods.<br>
Attend vocational training.<br>
Is clean, friendly, and hygienic.<br>
Perform all tasks assigned by seniors.<br>
Take part in the Emergency Response Teams.<br>
Responsible for reporting all breakdowns identified in his/her section to seniors.<br>
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.<br>
To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>
To implement necessary warnings and departmental trainings in order to save energy inside the facility.<br>
To carry on implementing decisions which were taken for saving energy.<br>
To predict effects of environment and efficiency of energy on purchased equipment.<br>
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>
Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li>
<li>Foreign language: Not expected.</li>
<li>Courses and training: Not expected.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Opens car doors for arriving and departing guests and escorts them to the lobby.<br>
Maintains an up-to-date knowledge of the hotel and services. Supplies information and responds to guest queries.<br>
Ensures effective handover is done, gaining information from earlier shift.<br>
Forwards all guest complaints or problems to the manager on duty.<br>
Ensures that phone calls are answered properly up to the standards.<br>
Controls all guests' car keys.<br>
Ensures that an effective handover is made to the night shift in conjunction with the early shift leader.<br>
Maintains an awareness of sales opportunities maximizing revenue.<br>
Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations.<br>
Maintains the parking spaces and key cabinet and ensures cleanliness is to the maximum.<br>
Ensures that cars are delivered within 10 minutes for guest requests.<br>
Ensures that airport and crew transportation flow is maintained effectively.<br>
Cooperates in the performance of any reasonable task requested by company manager, executive, and guests.<br>
Predicts that all activities and purchased equipment and belongings may impact the environment, participates in all activities organized to protect biological diversity, shares responsibilities, increases environmental knowledge, and carries out necessary trainings.<br>
Provides minimum consumption of currently used materials and equipment (paper, printed out, etc.).<br>
Implements necessary warnings and departmental trainings to save energy inside the facility.<br>
Carries out decisions taken for saving energy.<br>
Predicts effects of environment and energy efficiency on purchased equipment.<br>
Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects to the environment.<br>
Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>
Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a vocational college diploma.</li>
<li>Experience: At least 3 years of related work experience.</li>
<li>Foreign language: Good command of English and Arabic to communicate well.</li>
<li>Courses and training: Not required.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques, and work processes in the related field. Expected to know guest profiles, accommodation details, and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p>Our commitment to diversity & inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</p>
<p>Ensure the quality of the food items and notify manager if a product does not meet specifications.</p>
<p>Carry full responsibilities of his section when his immediate supervisor is not there.</p>
<p>Work according to the menu specifications (pictures and/or portions) set by Chef.</p>
<p>Keep working area at all times in hygienic conditions according to the rules set by the hotel.</p>
<p>Communicate to his direct supervisor in all relevant and important matters.</p>
<p>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p>
<p>To generally promote and ensure good inter-departmental relations.</p>
<p>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p>
<p>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p>
<p>Adhere to company and hotel rules and regulations at all times.</p>
<p>Report any equipment failures or problems to the Maintenance Department.</p>
<p>Pass any maintenance requests to the Maintenance Department.</p>
<p>Participate in any training or development schemes as recommended by senior management.</p>
<p>Assist the Duty Manager in any task outlined or detailed by him or her.</p>
<p>Comply with any reasonable request made by management to the best of your ability.</p>
<p>Ensure that the standards required by laws and by management are maintained at all times in the areas specified above.</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p>
<p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and visionary director of restaurants to lead our restaurant operations in 6th of October City, Egypt. In this strategic leadership role, you will oversee all aspects of our restaurant portfolio, driving operational excellence, financial performance, and exceptional customer experiences. You will be responsible for setting the vision for our dining establishments, managing a talented team, and ensuring consistent brand delivery across all locations. The ideal candidate will combine strong business acumen with a passion for hospitality and a commitment to developing high-performing teams.</p>
<p><strong>Responsibilities:</strong><br>
<li>Develop and execute strategic plans to optimize restaurant performance, profitability, and market positioning</li>
<li>Oversee all operational aspects of restaurant locations, including staffing, scheduling, inventory management, and vendor relationships</li>
<li>Manage P&L statements and financial budgets, analyzing performance metrics and implementing cost-control measures to achieve profitability targets</li>
<li>Recruit, train, mentor, and motivate restaurant management teams and staff, fostering a culture of excellence and accountability</li>
<li>Establish and maintain rigorous quality assurance standards, ensuring compliance with food safety regulations and brand guidelines</li>
<li>Drive customer satisfaction initiatives and implement strategies to enhance the dining experience across all locations</li>
<li>Collaborate with culinary teams on menu development, pricing strategies, and seasonal offerings</li>
<li>Monitor and analyze key performance indicators (KPIs), sales trends, and operational metrics to inform decision-making</li>
<li>Represent the organization at industry events and community engagements to strengthen brand presence</li>
<li>Conduct regular performance reviews and provide constructive feedback to support staff development and career progression</li>
<li>Manage crisis situations and resolve operational challenges with professionalism and decisiveness</li>
</p>
<h4>Qualifications</h4>
<p><li>7+ years of progressive experience in restaurant operations and management</li>
<li>3+ years in a director-level or senior management position within the hospitality industry</li>
<li>Proven expertise in P&L management, financial analysis, and budgeting</li>
<li>Strong leadership and interpersonal skills with the ability to motivate and develop teams</li>
<li>Comprehensive knowledge of restaurant operations, including food safety, health compliance, and sanitation standards</li>
<li>Demonstrated ability to manage multiple locations simultaneously (preferred)</li>
<li>Proficiency with restaurant management systems, point-of-sale (POS) technology, and inventory management software</li>
<li>Excellent analytical and problem-solving skills with strong attention to detail</li>
<li>Outstanding communication and presentation abilities</li>
<li>Strategic thinking and visionary approach to business development</li>
<li>Experience with vendor negotiation and cost management</li>
<li>Knowledge of the local market in Egypt and regional dining trends (preferred)</li>
<li>Ability to work in a fast-paced environment and adapt to changing business needs</li>
<li>Strong organizational and time management skills</li>
</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>Ensure that guests are satisfied with the production and presentation of food.<br>
Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules.<br>
Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair. It is not allowed for men to have a moustache or beard.<br>
Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events, and designing their training programmes.<br>
Responsible for testing the taste, appearance, and compliance with food safety of food produced in his or her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production.<br>
Ensure that all of the food listed in the daily menu is prepared.<br>
Prepare the orders in accordance with established standards.<br>
Pay utmost attention to the quantities planned for the food portions.<br>
Ensure that the products to be used to make food are prepared accurately and timely.<br>
Store the food in his or her workstation in the most correct manner.<br>
Pay utmost attention to hygiene, cleaning, and health conditions.<br>
Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste, and quality.<br>
Keep records related to the preparation, cooking, and presentation of food, as required by the food safety management.<br>
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.<br>
Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.<br>
Provide for minimum consumption of currently used items and equipment (paper, printed materials, etc.).<br>
Implement necessary warnings and departmental training to save energy inside the facility.<br>
Continue implementing decisions made for saving energy.<br>
Assess the environmental effects and energy efficiency of purchased equipment.<br>
Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: At least 5 years of practical experience.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in training in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to possess technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Movenpick Cairo Media City, Egypt</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and detail-oriented assistant marketing manager to join our dynamic marketing team in Giza, Egypt. In this role, you'll support the development and execution of integrated marketing strategies while collaborating with cross-functional teams to drive brand awareness and customer engagement. This is an excellent opportunity for a collaborative professional who thrives in a fast-paced environment and is passionate about creating meaningful connections with our customers through innovative marketing initiatives.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Support the development and execution of marketing strategies aligned with organizational objectives and brand identity</li>
<li>Manage day-to-day marketing activities including campaign planning, content creation, social media management, and digital marketing initiatives</li>
<li>Collaborate with internal teams and external partners to develop engaging content and compelling brand storytelling</li>
<li>Assist in planning and executing marketing campaigns, promotional activities, and community engagement initiatives to build brand visibility</li>
<li>Manage and monitor social media channels, ensuring consistent brand voice, engaging content, and active community interaction</li>
<li>Track and analyze marketing campaign performance across digital channels and partnerships, providing insights to optimize results</li>
<li>Work closely with sales, revenue, and operations teams to identify opportunities for customer acquisition and brand growth</li>
<li>Build and maintain relationships with key partners, influencers, and relevant communities</li>
<li>Create marketing collateral, presentations, newsletters, and promotional materials that reflect brand standards</li>
<li>Support the maintenance of brand consistency across all communications and customer touchpoints</li>
<li>Assist with market research and competitive analysis to inform marketing strategies and identify emerging opportunities</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Bachelor's degree in marketing, business, communications, or a related field</li>
<li>Previous marketing experience, preferably in hospitality, lifestyle, travel, luxury, or customer-focused industries</li>
<li>Strong understanding of digital marketing, social media platforms, content creation, and campaign execution</li>
<li>Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and marketing software tools</li>
<li>Experience with email marketing platforms, analytics tools such as Google Analytics, and CRM systems</li>
<li>Excellent written and verbal communication skills with the ability to craft compelling brand narratives</li>
<li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li>
<li>Demonstrated ability to work collaboratively with diverse stakeholders and cross-functional teams</li>
<li>Creative mindset with the ability to translate brand vision into engaging customer experiences</li>
<li>Commercial awareness and understanding of how marketing activities drive business results</li>
<li>Analytical skills with the ability to interpret data and optimize marketing performance</li>
<li>Experience with pre-opening projects, product launches, or event management is preferred</li>
<li>Proficiency in graphic design tools or video editing software is a plus</li>
<li>Flexibility and resilience in adapting to changing priorities and market conditions</li>
<li>Strong problem-solving abilities and a proactive approach to identifying solutions</li>
<li>Commitment to inclusive practices and diverse perspectives in all professional interactions</li>
</ul>
<h4>Additional information</h4>
<p>Movenpick Cairo Media City</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Movenpick Cairo Media City, Egypt</p>
<h4>Job description</h4>
<p>We are seeking a detail-oriented and analytical cost control manager to join our organization in Giza, Egypt. In this role, you will be responsible for developing and implementing cost control strategies, monitoring expenditures, and identifying opportunities for cost reduction and operational efficiency. The ideal candidate will demonstrate strong financial acumen, exceptional organizational skills, and the ability to drive process improvements across the organization.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop, implement, and monitor cost control policies and procedures to ensure organizational compliance and financial efficiency</li>
<li>Analyze financial data and prepare comprehensive cost reports, variance analyses, and performance metrics for management review</li>
<li>Identify cost reduction opportunities and implement strategies to optimize operational expenses without compromising quality</li>
<li>Collaborate with department heads and project managers to establish budgets, track spending, and manage cost overruns</li>
<li>Conduct regular audits of cost control processes and recommend improvements to enhance accuracy and efficiency</li>
<li>Utilize accounting and ERP systems to track, record, and reconcile cost data across multiple departments</li>
<li>Prepare forecasts and projections based on historical data and market trends to support strategic planning</li>
<li>Investigate cost discrepancies and variances, providing detailed explanations and corrective action plans</li>
<li>Maintain comprehensive documentation of cost control activities, policies, and procedures for audit and compliance purposes</li>
<li>Present findings and recommendations to senior management and stakeholders through clear, professional reporting</li>
<li>Stay current with industry best practices and emerging cost management methodologies</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Proven experience in cost control, cost accounting, or financial management (minimum 5+ years)</li>
<li>Strong proficiency in financial analysis, budgeting, and variance analysis</li>
<li>Advanced knowledge of cost accounting methodologies and principles</li>
<li>Demonstrated expertise in identifying and implementing cost reduction initiatives</li>
<li>Proficiency with accounting software, ERP systems, and financial management tools</li>
<li>Advanced Excel skills, including data analysis, pivot tables, and financial modeling</li>
<li>Strong project management capabilities with the ability to manage multiple priorities</li>
<li>Excellent attention to detail and organizational skills</li>
<li>Exceptional analytical and problem-solving abilities</li>
<li>Strong communication and interpersonal skills with the ability to work effectively across departments</li>
<li>Preferred: Lean, Six Sigma, or process improvement certification</li>
<li>Preferred: Experience with cost forecasting and modeling tools</li>
<li>Preferred: Background in manufacturing, construction, or project-based industries</li>
</ul>
<h4>Additional information</h4>
<p>Movenpick Cairo Media City</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reservations agent</p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they experience when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>Guest-focused personality with a genuine passion for delivering exceptional service</li>
<li>Proven customer service experience, preferably in a hospitality or reservation environment</li>
<li>Strong verbal and written communication skills in English</li>
<li>Proficiency with computer systems and reservation software (training provided)</li>
<li>Ability to multitask and manage multiple reservation requests simultaneously</li>
<li>Excellent organizational and time management skills</li>
<li>Attention to detail with accuracy in data entry and information management</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Experience with hotel reservation systems or property management systems (PMS)</li>
<li>Multilingual abilities (additional languages a plus)</li>
<li>Sales or upselling experience in a customer-facing role</li>
<li>Demonstrated problem-solving skills and ability to handle guest requests creatively</li>
<li>Flexibility to work varied shifts, including evenings and weekends</li>
<li>High school diploma or equivalent</li>
<li>Experience in the hospitality industry</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>Ensure that guests are satisfied with the production and presentation of food.<br>
Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules.<br>
Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair; men are not allowed to have a moustache or beard.<br>
Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events, and designing their training programmes.<br>
Responsible for testing the taste, appearance, and compliance with food safety of food that is produced in his or her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production.<br>
Ensure that all of the food listed in the daily menu is prepared.<br>
Prepare the orders in accordance with established standards.<br>
Pay utmost attention to the quantities planned for the food portions.<br>
Ensure that the products to be used to make food are prepared accurately and timely.<br>
Store the food in his or her workstation in the most correct manner.<br>
Pay utmost attention to hygiene, cleaning, and health conditions.<br>
Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste, and quality.<br>
Keep records related to the preparation, cooking, and presentation of food, as required by the food safety management.<br>
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<p>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and conduct necessary trainings.<br>
Provide for minimum consumption of currently used items and equipment (paper, printed materials, etc.).<br>
Implement necessary warnings and departmental trainings to save energy inside the facility.<br>
Continue implementing decisions taken for saving energy.<br>
Assess the environmental effects and energy efficiency of purchased equipment.<br>
Implement responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: At least 5 years of practical experience.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to possess technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.</li>
<li>Responsible for preparing, producing, and presenting the variety of food related to his/her section.</li>
<li>Ensure that all of the food included in the daily menu is prepared.</li>
<li>Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair; it is not allowed that men have a moustache or beard.</li>
<li>Make use of current ingredients in the best possible manner.</li>
<li>Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house.</li>
<li>Assist in designing and preparing the decorations needed to decorate the buffet for food presentation.</li>
<li>Pay utmost care to the quantities planned for the food portions.</li>
<li>Store the food in his/her work station in the most correct manner.</li>
<li>Pay utmost care to hygiene, cleaning and health conditions.</li>
<li>Perform duties in the related section of the kitchen and carry out the instructions related to the section.</li>
<li>Responsible for all preliminary preparations and controls in his/her unit during working hours.</li>
<li>Ensure that food is prepared in accordance with the daily buffet programme for his/her unit.</li>
<li>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</li>
<li>Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels’ standards.</li>
<li>Support and exchange information with other sections.</li>
<li>Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner.</li>
<li>Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen.</li>
<li>Keep records and ensure that records are kept related to the preparation, cooking and presentation of food, as required by the food safety management system.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 8 years of practical experience.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in courses and seminars in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p></p>
<h4>Job description</h4>
<ul>
<li>Maintain a strong floor presence across food & beverage restaurants and proactively engage with guests.</li>
<li>Welcome and interact with guests in a warm, professional, and personalized manner.</li>
<li>Recognize and follow up on VIP, repeat, and special-occasion guests.</li>
<li>Proactively identify guest needs and address concerns before they become complaints.</li>
<li>Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy.</li>
<li>Support VIP dinners, special events, important guest occasions, and other key F&B experiences.</li>
<li>Build positive relationships with regular and high-value guests.</li>
<li>Proactively collect guest feedback through direct interaction and approved feedback channels.</li>
<li>Record guest comments, preferences, suggestions, and complaints accurately.</li>
<li>Identify recurring guest concerns and communicate them to the relevant outlet manager.</li>
<li>Share important guest feedback during daily briefings and F&B management meetings.</li>
<li>Prepare regular guest feedback reports highlighting:</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's in tourism or any related field.</li>
<li>0-3 years experience working in food & beverage.</li>
<li>Fluency in English is a must.</li>
<li>Additional languages are a plus.</li>
<li>Passion for guest service.</li>
<li>Excellent written and verbal communication, interpersonal, and leadership skills.</li>
</ul>
<h4>Additional information</h4>
<p></p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li>
<li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li>
<li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li>
<li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li>
<li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li>
<li>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li>
<li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li>
<li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li>
<li>Work in coordination with all departments and ensure the flow of necessary information.</li>
<li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li>
<li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li>
<li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li>
<li>Walk agency representatives and potential guests around the facility.</li>
<li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li>
<li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li>
<li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li>
<li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li>
<li>Support hotel sales. Is authorised to sell charged services.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li>
<li>Respond to guest inquiry forms and all written suggestions, complaints etc.</li>
<li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li>
<li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li>
<li>Take part in training programmes and departmental internal communication meetings.</li>
<li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li>
<li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li>
<li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li>
<li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>In line with the targets, standards, and instructions determined by the General Manager, hotel management, and Security Manager, ensure security and safety across the facility, keep the related records, and develop yourself.</p>
<p>Fully perform other duties assigned by the Security Supervisor and other seniors.</p>
<p>Ensure the life and property safety of people in your area of duty.</p>
<p>Greet guests, provide information and guidance to them, and bid them farewell.</p>
<p>Organize human and vehicle traffic and contribute to the communication between the facility and individuals.</p>
<p>Keep watch and remain vigilant at all times during the day and night, gather information, and submit it to the respective persons.</p>
<p>Carry out initial response to important incidents such as fires, sabotage, injuries, and fights, and report the incident to the respective persons.</p>
<p>Be respectful, moderate, and polite to managers, seniors, and colleagues.</p>
<p>Pass on all relevant information to the next security officer on shift.</p>
<p>Inform the Security Supervisor of all developments and events that take place in your area of responsibility.</p>
<p>Be familiar with the procedures to catch and detain criminals.</p>
<p>Ensure that all devices and equipment such as walkie-talkies, detectors, telephones, etc. are maintained well, clean, charged, and operating.</p>
<p>Immediately inform your supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Ensure that the shift area is kept in a clean, orderly, and neat manner.</p>
<p>Pay attention to keeping logs and records in a proper and accurate manner and control the signatures.</p>
<p>Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records.</p>
<p>Protect the hotel’s guests from any external factors that may cause inconvenience.</p>
<p>Gather information and pass such information on to seniors rather than disclose information to third parties.</p>
<p>When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed, and its consequences.</p>
<p>Ensure that employees entering and exiting the facility use their ID cards, identify and report to your supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly.</p>
<p>Control the units around the facility and report any suspicious persons or vehicles to your supervisor.</p>
<p>Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty.</p>
<p>Fully comply with the rules concerning shift changes and ensure that no problems occur.</p>
<p>Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used.</p>
<p>Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best.</p>
<p>Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</p>
<p>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental training to save energy inside the facility.</p>
<p>Carry out your responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school diploma.</p>
<p><strong>Experience:</strong> At least 2 years of work experience in a related field. Experience in the industry is an asset.</p>
<p><strong>Foreign language:</strong> Not required.</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in a related field.</p>
<p><strong>Computer literacy:</strong> Not required.</p>
<p><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</p></p><p></p>