Jobs in Egypt
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We're looking for a talented Senior Automation Engineer to join Procore's Product & Technology organization. In this role, you will drive the design, development, and evolution of automated testing solutions that ensure the quality, reliability, and scalability of both customer-facing and internal applications. You will partner closely with Software Engineers, Product Managers, Designers, DevOps Engineers, and fellow Quality Engineers to embed automation throughout the software development lifecycle. We're looking for an engineer who is passionate about building robust automation frameworks, improving developer productivity, and leveraging AI-powered tools to accelerate software quality. This role reports to the Quality Assurance Manager and is based in Cairo, Egypt.<b>What you will do </b><ul>
<li>Design, build, and maintain scalable automation frameworks for web, API, and end-to-end testing.</li>
<li>Develop reliable, maithe number of ntainable, and reusable automated test suites that support continuous delivery.</li>
<li>Collaborate with software engineers to integrate automated testing into CI/CD pipelines and improve release quality.</li>
<li>Define automation strategies and establish best practices for test architecture, code quality, and framework design.</li>
<li>Review product requirements, technical designs, and implementation plans to identify quality risks and improve testability.</li>
<li>Perform API, integration, regression, end-to-end, and exploratory testing when needed to ensure comprehensive coverage.</li>
<li>Investigate test failures, analyze defects, identify root causes, and partner with engineering teams to resolve issues.</li>
<li>Improve test execution speed, stability, and reliability by optimizing automation frameworks and reducing flaky tests.</li>
<li>Drive quality metrics, automation coverage, and continuous improvement initiatives across engineering teams.</li>
<li>Leverage AI-powered tools and coding assistants to accelerate test automation development, test generation, debugging, defect analysis, and engineering productivity.</li>
<li>Contribute to the adoption of AI-assisted quality engineering practices and help establish best practices across the organization.</li>
<li>Mentor other Quality Engineers on automation best practices, framework design, coding standards, and modern testing techniques.</li>
<li>Stay current with emerging automation technologies, AI capabilities, and industry best practices to continuously improve Procore's quality engineering practices to improve Procore's quality engineering practices continuously<br><b>What we're looking for</b><br> </li>
<li>Bachelor's degree in Computer Science, Engineering, or a related technical field.</li>
<li>5+ years of experience in software quality engineering with a strong focus on test automation.</li>
<li>Strong programming skills in Java, JavaScript/TypeScript, C#, or Python.</li>
<li>Hands-on experience designing and building automation frameworks using tools such as Playwright, Cypress, Selenium, or similar.</li>
<li>Experience automating REST APIs using tools such as Postman, Rest Assured, Playwright API, or equivalent.</li>
<li>Strong understanding of software engineering principles, object-oriented programming, and design patterns.</li>
<li>Experience working with CI/CD pipelines and integrating automated tests into modern deployment workflows.</li>
<li>Strong SQL skills and experience validating data across distributed systems.</li>
<li>Experience testing cloud-native applications, distributed systems, or microservices architectures.</li>
<li>Familiarity with Docker, Kubernetes, Git, and modern software development practices.</li>
<li>Experience with performance, reliability, or security testing is a plus.</li>
<li>Experience using AI-powered tools such as ChatGPT, GitHub Copilot, Claude, Gemini, Cursor, Windsurf, or similar to improve engineering and automation workflows.</li>
<li>Excellent communication, collaboration, and problem-solving skills.</li>
</ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Veolia</strong> aims to be the benchmark company for ecological transformation. Our mission to “Resource the world” demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet.</p><br><p>By joining<strong> Veolia Water Technologies,</strong> not only will you become a Resourcer, but you will also take part in providing complete solutions for water treatment. By innovating in key areas such as sustainable development, resource and product recovery, we want to offer water-related solutions suited for every application. </p><br><br>Job Description<br><ul><li><p><strong>Reviewing all tender technical and commercial documents, preparing technical clarifications & visiting the site (if needed), Preparing plant process design, hydraulic design, piping design, equipment sizing, tanks sizing, equipment list, valves list & piping MTO, Initiating preliminary P&ID drawings, civil & piping layout & basic civil drawings. </strong></p><br></li><li><p><strong>Design plant units and selection of equipment ( tanks, filters, pumps, valves, blowers, scrapers,…etc) with respect to the process design.</strong></p><br></li><li><p><strong>Request for Quotation (RFQ) Preparation & Distribution ,Vendor Quotation Evaluation & Analysis ,Technical Offer and Cost Sheet Preparation & Analysis.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>Bachelor in civil /Mechanical /Chemical/environmental engineering</strong></p><br></li><li><p><strong>Experience of 3-8 years in Industrial water treatment : wastewater /process water and desalination as a proposals engineer </strong></p><br></li></ul><br>Additional Information<br><p><strong><u>QHSE Commitments</u></strong></p><br><p>·Support the implementation of QHSE Management System as per standards ( ISO 9001, 14001, and OHSAS 18001) while performing his work</p><br><p>·Committed to all occupational health and safety instructions and regulations according to Egyptian law, along with company policy towards occupational health and safety</p><br><p><strong><u>Veolia Code of Conduct & Compliance</u></strong></p><br><p>·Comply with applicable ethics and legislations referred to in Veolia code of conduct policy,</p><br><p>Particularly in the fight against corruption and influence peddling. </p><br><p><strong><u>Diversity & Inclusion</u></strong></p><br><p>·Veolia is committed to diversity & inclusion within its workforce and encourages all candidates irrespective of gender, nationality, religion including persons living with disabilities to apply and become part of the organization</p><br><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p><br><br><br> </div>
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About the job Assistant Call Center Manager - BPO/Interpretation
<p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br>
<p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br>
<p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br>
Key Responsibilities
1. Operations Management
<ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul>
2. Team Leadership and People Management
<ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul>
3. Performance and KPI Management
<ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul>
4. Client and Stakeholder Management
<ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul>
5. Quality and Compliance
<ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul>
6. Reporting and Continuous Improvement
<ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul>
Required Qualifications
<ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul>
Preferred Qualifications
<ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul>
Required Skills and Competencies
Leadership and People Management
<ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul>
Operational and Analytical Skills
<ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul>
Communication and Stakeholder Management
<ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul>
Client and Customer Orientation
<ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul>
Personal Attributes
<ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul>
Work Conditions
<ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul>
Why Join Us?
<p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br>
<p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br>
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<h2 class="h5">Job description</h2>
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<p><b><strong>About Mozn</strong></b></p><br><p><span>MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.</span><br><span>We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.</span><br><span>If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.</span></p><br><p><b><strong>About the role</strong></b></p><br><p><span>We are looking for a highly motivated</span><b><strong>AI Infrastructure Engineer III</strong></b><span>to join our Cloud Engineering team. The ideal candidate is passionate about building scalable AI infrastructure that enables machine learning engineers and data scientists to efficiently develop, train, deploy, and</span><span>operate</span><span>AI models.</span></p><br><p><span>This role focuses on designing, operating, automating, and continuously improving AI platform capabilities including</span><b><strong>Kubeflow, MLflow, GPU infrastructure, distributed training platforms, model serving infrastructure, and MLOps tooling</strong></b><span>across cloud-native and hybrid environments.</span></p><br><p><span>The ideal candidate possesses deep expertise in AI infrastructure and GPU platforms. Kubernetes and cloud platform experience are essential enablers, but the primary focus is building highly optimized infrastructure for AI and machine learning workloads.</span></p><br><p><b><strong>What you'll do</strong></b></p><br><p><b><strong>AI Platform Engineering</strong></b></p><br><ul><li><span>Design, deploy, and operate enterprise AI/ML platforms.</span></li></ul><ul><li><span>Build self-service platforms for Data Scientists and ML Engineers.</span></li></ul><ul><li><span>Deploy and operate Kubeflow, MLflow, KServe, Ray, or similar AI platforms.</span></li></ul><ul><li><span>Design infrastructure supporting model training, experimentation, feature engineering, and inference.</span></li></ul><ul><li><span>Build highly available and scalable model serving infrastructure.</span></li></ul><p><b><strong>GPU Infrastructure</strong></b></p><br><ul><li><span>Design and operate GPU clusters for large-scale AI workloads.</span></li></ul><ul><li><span>Optimize GPU scheduling, utilization, sharing, autoscaling, and resource allocation.</span></li></ul><ul><li><span>Deploy and manage NVIDIA GPU Operator and GPU-enabled Kubernetes environments.</span></li></ul><ul><li><span>Optimize distributed GPU training performance across multi-node clusters.</span></li></ul><ul><li><span>Troubleshoot AI infrastructure performance bottlenecks.</span></li></ul><p><b><strong>MLOps & Platform Automation</strong></b></p><br><ul><li><span>Build CI/CD pipelines for ML workloads.</span></li></ul><ul><li><span>Automate AI infrastructure provisioning using Infrastructure as Code.</span></li></ul><ul><li><span>Implement monitoring and observability for GPU utilization, model serving, training jobs, and inference latency.</span></li></ul><ul><li><span>Collaborate closely with Data Science teams to improve platform usability, performance, and reliability.</span></li></ul><p><b><strong>Qualifications</strong></b></p><br><ul><li><span>4-6</span><span>years of experience in AI Infrastructure,</span><span>MLOps, Platform Engineering, or Cloud Engineering.</span></li></ul><ul><li><span>Strong hands-on experience with Kubernetes.</span></li></ul><ul><li><span>Experience with Kubeflow, MLflow, or similar ML platform technologies.</span></li></ul><ul><li><span>Experience operating GPU infrastructure for AI workloads.</span></li></ul><ul><li><span>Strong understanding of NVIDIA GPU technologies, CUDA fundamentals, and GPU optimization.</span></li></ul><ul><li><span>Experience supporting distributed training workloads.</span></li></ul><ul><li><span>Experience with model serving platforms such as KServe, Triton Inference Server, Ray Serve, or similar.</span></li></ul><ul><li><span>Experience with AWS, GCP, OCI, or Azure AI platforms.</span></li></ul><ul><li><span>Experience automating infrastructure using Terraform, Helm,</span><span>GitOps, or Ansible.</span></li></ul><ul><li><span>Strong scripting or programming skills in Python, Bash, or Go.</span></li></ul><ul><li><span>Experience with Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch, or equivalent observability platforms.</span></li></ul><p><b><strong>Preferred Qualifications</strong></b></p><br><ul><li><span>Experience with PyTorch, TensorFlow, Hugging Face, or JAX.</span></li></ul><ul><li><span>Experience with distributed training frameworks such as Ray, DeepSpeed, Horovod, or NCCL.</span></li></ul><ul><li><span>Experience with Vector Databases, LLM infrastructure, RAG architectures, or GenAI platforms.</span></li></ul><ul><li><span>Experience operating inference platforms for large language models.</span></li></ul><ul><li><span>Experience supporting AI research or Data Science teams in production environments.</span></li></ul><ul><li><span>Contributions to Cloud Native, Kubernetes, AI, or ML open-source communities.</span></li></ul><ul><li><span>Cloud, Kubernetes, NVIDIA, or AI/ML certifications are a plus.</span></li></ul><p><b><strong>Benefits</strong></b></p><br><ul><li><span>You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space</span></li><li><span>You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best</span></li><li></li></ul> </div>
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<p><span><span>1-</span></span><span><span>Team Supervision:</span></span></p><br><p><span><span>·</span></span><span><span>Lead and coordinate a team of fabricators, welders, fitters, and helpers.</span></span></p><br><p><span><span>·</span></span><span><span>Allocate tasks according to production plans and priorities.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor attendance, discipline, and performance.</span></span></p><br><p><span><span>2-</span></span><span><span>Production Control:</span></span></p><br><p><span><span>·</span></span><span><span>Ensure production targets and deadlines are met as per the schedule.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate with planning and quality departments for smooth workflow.</span></span></p><br><p><span><span>·</span></span><span><span>Track daily progress and report any deviations or bottlenecks.</span></span></p><br><p><span><span>3-</span></span><span><span>Quality Assurance:</span></span></p><br><p><span><span>·</span></span><span><span>Ensure work is carried out as per approved drawings, specifications, and quality standards.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate with QC for inspections and approvals.</span></span></p><br><p><span><span>·</span></span><span><span>Take corrective actions on non-conformities.</span></span></p><br><p><span><span>4-</span></span><span><span>Safety & Compliance:</span></span></p><br><p><span><span>·</span></span><span><span>Enforce adherence to health and safety regulations.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure team members use PPE and follow safe working practices.</span></span></p><br><p><span><span>5-</span></span><span><span>Resource Management:</span></span></p><br><p><span><span>·</span></span><span><span>Monitor use of materials, tools, and equipment to minimize waste.</span></span></p><br><p><span><span>·</span></span><span><span>Request materials and resources in a timely manner to avoid delays.</span></span></p><br><p><span><span>6-</span></span><span><span>Problem Solving:</span></span></p><br><p><span><span>·</span></span><span><span>Address issues related to manpower, equipment breakdowns, or quality concerns.</span></span></p><br><p><span><span>·</span></span><span><span>Escalate critical problems to the Production Manager with suggested solutions.</span></span></p><br><p><span><span>7-</span></span><span><span>Documentation:</span></span></p><br><p><span><span>·</span></span><span><span>Maintain shift reports, production logs, and manpower records accurately.</span></span></p><br><br><br><p><span><span>Support documentation for audits and certifications (e.g., ISO, welding certifications). </span></span></p><br> <p><span><span><strong>Minimum</strong></span></span></p><br><br><p><span><span>- </span></span><span><span>Years of experience:</span></span></p><br><p><span><span>3-5</span></span></p><br><br><p><span><span>- Academic Qualifications:</span></span></p><br><p><span><span>Bachelor’s degree of Engineering</span></span></p><br><br><p><span><span>- Professional Certificates:</span></span></p><br><br><p><span><span>- Language proficiency:</span></span></p><br><p><span><span>Intermediate at English</span></span></p><br><br><p><span><span>- Computer skills:</span></span></p><br><p><span><span>MS Office</span></span></p><br><br><br> </div>
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<p>The role of a Financial Accountant in the market research field is crucial for the success of the company. You will focus on analyzing financial data and preparing accurate reports that assist in making strategic decisions. As part of a dynamic team, you will work on developing advanced financial strategies that support company growth. This is a fantastic opportunity to be part of a collaborative work environment that encourages idea exchange, where you can contribute to business development through financial insights.</p><p>In this role, you will have the chance to work with a diverse range of departments, allowing you to gain deeper insights into business operations and their impact on financial performance. You will prepare budgets and financial reports, aiding in determining directions and analyzing financial performance. You will also contribute to improving financial operations, enhancing efficiency, and reducing costs. We are looking for someone passionate about numbers and eager to learn and grow in their professional journey.</p><p>You will have the opportunity to develop your technical skills through continuous training and specialized courses. We believe that investing in our employees is the key to success, which is why we offer training programs aimed at enhancing financial and analytical skills. If you are looking for a work environment that supports innovation and professional development, this position will be the perfect step in your career journey.</p><p><b>Responsibilities:</b></p><ol><li>Prepare and analyze monthly and annual financial data to ensure the accuracy of financial reports and provide precise insights for management.</li><li>Provide financial and technical support to various departments within the company, contributing to improving overall financial performance.</li><li>Develop budgets and financial forecasts, helping to set financial goals and achieve them efficiently.</li><li>Conduct advanced financial analyses to monitor financial performance and provide recommendations for improving operations.</li><li>Collaborate with multiple teams to ensure alignment of financial objectives with the company's overall strategies.</li><li>Review current financial operations and propose improvements to enhance efficiency and reduce costs.</li><li>Ensure compliance with accounting standards and local and international financial regulations.</li><li>Provide accurate and timely reports to senior management, facilitating strategic decision-making.</li><li>Monitor cash flow and ensure sufficient financial resources are available to support daily operations.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Advanced financial analysis skills, aiding in understanding financial data deeply.</li><li>Proficiency in accounting software such as QuickBooks and Excel to enhance efficiency.</li><li>Strong communication skills, facilitating the exchange of financial information with various teams.</li><li>Good knowledge of international and local accounting standards to ensure compliance.</li><li>Problem-solving skills, assisting in effectively addressing financial challenges.</li><li>Ability to work under pressure, ensuring tasks are completed within set deadlines.</li><li>Experience in preparing budgets and financial forecasts, contributing to strategic planning.</li></ul></div>
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<span><b>Objective: </b><br></span><ul><li><span>Responsible for coordinating and coaching our software development team, acting as a vital link between product owners and team members throughout the development/implementation phase.<br></span></li></ul><b>Responsibilities:</b><br><br><ul><li><span>Overseeing the scope and timeline of each project, ensuring effective management and timely completion.<br></span></li><li><span>Serving as the point of contact for external communications (e.g., customers or stakeholders)<br></span></li><li><span>Coordinating Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospectives.<br></span></li><li><span>Ensuring the proper use of collaborative processes and removing impediments for the scrum team.<br></span></li><li><span>Supporting the development team in adopting Agile and Scrum practices, identifying and troubleshooting obstacles that are hindering the team’s progress.<br></span></li><li><span>Monitoring and providing comprehensive reports on the progress of the team, actively assisting in the identification and resolution of any issues to reach the highest level of Scrum maturity.<br></span></li><li><span>Coordinating with Product Owners and other stakeholders to prioritize and manage the product backlog and new requests.<br></span></li><li><span>Guaranteeing the adherence of deliverables to established quality standards at the end of each sprint.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor's degree in computer science, or any related field. <br></span></li><li><span>5 to 7 years of experience.<br></span></li><li><span>Excellent knowledge of Scrum techniques and artifacts (definition of done, user stories, automated testing, backlog refinement).<br></span></li><li><span>Scrum Master certification is preferred.<br></span></li><li><span>Understanding of software development processes.<br></span></li><li><span>Proficiency in Agile development methodologies.<br></span></li><li><span>Proficiency in the use of JIRA and analytics tools.<br></span></li></ul><br><span>Benefits</span><ul><li><b>USD Salaries:</b> Earn a competitive salary in USD, with growth tied directly to your performance and impact.<br></li><li><span><b>Comprehensive Benefits:</b>Enjoy full social insurance and healthcare coverage to support your well-being.</span><br></li><li><span><b>Continuous Growth:</b>Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.</span><br></li><li><span><b>Autonomy & Impact:</b>Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.</span><br></li><li><span><b>Inclusive Culture:</b>Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.</span><br></li></ul><br> </div>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>Under the overall guidance and supervision of the Administrative Associate and the Administrative Analyst respectively, the Administrative Assistant provides support to office operations performing a variety of standard administrative processes in particular those related to Travel and Logistic ensuring high quality and accuracy of work. The Administrative Assistant promotes a client, quality and results-oriented approach.</p><br> <p>The Administrative Assistant works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.</p><br> <p><b>Scope of Work </b></p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1. Implement operational strategies in alignment with governing rules and regulations and with a focus on consistency and quality:</b></p><br> <ul> <li>Ensure full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies</li> <li>Provide inputs to the CO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs). </li> <li>Provide inputs to preparation of administrative team results-oriented workplans. </li> </ul> <p><b>2. Provide appropriate and required administrative and logistical services to the Country Office</b></p><br> <ul> <li>Serve as custodian for management of office stationery supplies, including maintenance of stock list of stationery, distribution of stationery as required by staff, and keeping a log of distribution. </li> <li>Provide support to organization of procurement processes, including preparation of RFQs, ITBs or RFPs documents, and receipt of quotations, bids or proposals and their preliminary evaluation. Prepare POs. Organize shipments and customs clearance arrangements. Prepare documents/documentation for UNDP shipments (received/sent) and implement follow-up actions. Perform Buyer role in ERP.</li> <li>Arrange travel and hotel reservations, review POs for travel activities, and prepare travel authorizations. Provide support to staff members and their dependents by processing requests for visas, identity cards and other documents in accordance with requirements of the United Nations and national government. When requested, collect information for DSA, travel agencies, and other administrative surveys.</li> <li>Arrange vehicle transportation, regular vehicle maintenance and insurance. Check and record vehicle daily log and gas consumption, update and maintain vehicle history report. </li> <li>Follow up on deadlines, commitments made, actions taken, and coordination of collection and submission of the reports to head of unit. </li> <li>Provide support to the organization/maintenance of common services and maintenance of common premises. Maintain files and records relevant to office maintenance. </li> <li>Maintain contacts with visitors and staff, arrange appointments and meetings, and when needed, take minutes, act as an interpreter and/or translate simple correspondence. Compile and prepare briefing and presentation materials, speeches, background information and documentation for meetings and missions.</li> </ul> <p><b>3. Ensures facilitation of knowledge building and knowledge sharing through:</b></p><br> <ul> <li>Help organize and participate in training for the operations/projects staff on administration. </li> <li>Provide sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Institutional Arrangement</b></p><br> <p>The Administrative Assistant will report directly to the Administrative Associate (Travel and Logistics). The HR Assistant will work closely with the Administration team and engage with various stakeholders to ensure compliance and delivery of administrative and logistical services.<br> </p><br> <p><b>Competencies</b></p><br> <i><b>Core</b></i> <br> <b>Achieve Results:</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <b>Think Innovatively:</b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <b>Learn Continuously:</b> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <b>Adapt with Agility:</b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <b>Act with Determination: </b> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <b>Engage and Partner:</b> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <b>Enable Diversity and Inclusion:</b> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><b>Cross-Functional & Technical competencies </b></p><br> <br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Operations Management <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.</li> <li>Knowledge of relevant concepts and mechanisms</li> </ul> <br> <b>Business Management</b> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> <li>Provide inputs to the development of customer service strategy. </li> <li>Look for ways to add value beyond clients' immediate requests. </li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <p><i><b>Administration & Operations </b></i></p><br> <p>UN travel documents </p><br> <ul> <li>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement </li> </ul> <br> <i><b>Administration & Operations</b></i> Vehicle management <ul> <li> <p>Knowledge of policy and procedures on fleet management</p><br></li> </ul> <br> <i><b>Procurement</b></i> Procurement Management <ul> <li> <p>The ability to acquire goods, services or works from an outside external source.</p><br></li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <b>Min. Education requirements</b> <ul> <li>Secondary education is required. OR</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.</li> </ul> <br> <b>Min. years of relevant work experience </b> <ul> <li>Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant administration experience at the national or international level is required.</li> </ul> <br> <b>Required skills </b> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP. </li> </ul> <br> <b>Desired skills in addition to the competencies covered in the Competencies section</b> <ul> <li>Prior relevant working experience with the UN/UNDP, an international organization or an international NGO.</li> <li>Experience in handling of web-based management systems (Quantum).</li> <li>Direct experience applying and ensuring compliance with UN/UNDP rules, regulations, policies, and procedures.</li> <li>Practical experience with the full range of administrative tasks, including processing administrative transactions, managing contracts, tracking positions, and handling staff entitlements and benefits.</li> </ul> <br> <b>Required Language(s) </b> <ul> <li>Fluency in English, and Arabic is required.</li> </ul> <br> <b>Professional Certificates</b> <ul> <li>Specialized certification in Administration or Procurement is desirable</li> </ul> <br> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities. </p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles: </p><br> <ul> <li>Retaining key capacities while investing in new expertise </li> <li>Strengthening and integrating quality assurance and programme finance </li> <li>Standardization and optimization across the teams / functions </li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction </li> </ul> <p><b>Position Purpose</b></p><br> <p>Under the guidance and direct supervision of UNDP Resident Representative (RR) in Egypt, the Executive Associate ensures effective and efficient functioning of the Resident Representative’s office, management of information flow and follow-up on deadlines and commitments made, maintenance of protocol procedures and full confidentiality in all aspects of assignments.</p><br> <p>When needed, the Executive Associate also coordinates the secretarial and clerical staff of the office. The Executive Associate works in close collaboration and on a daily basis with UNDP Programme, and Operations teams, UN Agencies, International Organizations, Egyptian institutions to ensure efficient flow of information, actions on instructions and agendas.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.Ensures</b> <b>effective and efficient functioning of the Resident Representative’s office focusing on achievement of the following results:</b></p><br> <p>• Maintenance of the Resident Representative’s calendar, contacts with high-ranking officials and visitors, arrangement of appointments and meetings<br> • Management and facilitation of RR missions and representation schedule. Accompany RR in events and missions and ensure smooth logistics and protocol.<br> • Support and facilitation for organization of meetings and events, both internal and external as needed (such as Board meetings, committees, team meetings, etc.)<br> • Follow up on external deadlines, commitments made, ensuring actions and decisions are anticipated with adapted prioritization and sufficient preparation and information.<br> • Building and maintaining a network of contacts with counterparts at Ministries, Embassies, international organizations and UN agencies, and facilitation of work with them.<br> • Assembling high-quality briefing material for RR and visitors for appointments, meetings, and missions.<br> • Interpretation between Arabic and English when required taking notes and preparing minutes of meetings<br> • Maintenance of rosters of high-level partners and contact lists.<br> • Preparation of correspondence, directives, comments on behalf of RR for signature and follow-up when required.<br> • Use of automated office management system for effective functioning of the RR Office.<br> </p><br> <p><b>2. Ensures provision of effective communications and administrative support to the office</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Coordination of the information flow in the office and dissemination of corporate and interoffice communication to staff as required.</li> <li>Facilitation of information sharing with and between Programme and Operations Teams.</li> <li>Follow up on internal deadlines, commitments made, actions taken and coordination of collection and submission of the reports to the Resident Representative.</li> <li>Screening and dispatching of all calls and correspondences incoming to the Resident Representative office and provide informal translations of short texts when needed.</li> <li>Maintenance of electronic and hardcopy filing system, ensuring safekeeping of confidential material.</li> <li>Presentation of proposals to eliminate communication bottlenecks in the office and streamline office procedures between the Resident Representative’s office and UNDP country office units. </li> <li>Support to organization of advocacy and other CO events, as required</li> </ul> <p><b>3. Ensures facilitation of knowledge building and management</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Sound contributions to knowledge networks and communities of practice.</li> <li>Support to maintenance of Teams’ status reports, best practices, lessons learned, publishing on Programme intranet and other media sites. </li> <li>Organizations of specialized trainings for administration and protocol issues.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organisation.<br> </p><br> <p>Supervisory/Managerial Responsibilities: Executive Assistant – G5<br> </p><br> <p><b>Competencies</b></p><br> <i><b>Core : </b></i> <br> <p><b>Achieve Results:</b></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><b>Think Innovatively:</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility </b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination </b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><b>Cross-Functional & Technical competencies: </b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Direction & Strategy</b></i> <i><b>Business Acumen</b></i> <ul> <li>Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome. </li> <li>Knowledge and understanding of the operational frameworks in the organization and ability to make good judgments and quick decisions within such frameworks. Knowledge and understanding of the operational frameworks in the organization</li> </ul> <br> <p><i><b>Business </b></i></p><br> <p><i><b>Management </b></i></p><br> <i><b>Communication </b></i> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.</li> </ul> <br> <p><i><b>Business </b></i></p><br> <p><i><b>Development </b></i></p><br> <i><b>Knowledge Generation </b></i> <ul> <li>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.</li> </ul> <br> <i><b>Digital </b></i> <i><b>Data Literacy</b></i> <ul> <li>Understand the potential as well as the limitations of using data driven innovation.</li> <li>Ability to use a mix of data sources (quantitative, qualitative or real- time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration. </li> </ul> <br> <i><b>Digital </b></i> <i><b>Data Privacy & Digital Ethics</b></i> <ul> <li>Knowledge of ethical usage of digital technology (e.g. AI, robotics, automation) and data. Ability to assess ethical implications when using, combining or sharing data, when building or implementing AI systems, and when advising on robotisation and automation etc.</li> <li>Ability to design privacy protocols to ensure data is protected and used for legitimate purposes without unnecessary privacy risks. </li> </ul> <br> <i><b>Ethics</b></i> <i><b>UN Policy Knowledge-Ethics</b></i> <ul> <li>Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.</li> </ul> <br> <i><b>Administration & Operations</b></i> <i><b>Documents & Records Management</b></i> <ul> <li>Overall document (hard or electronic) management; registry and retention policy including storing and archiving </li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education with specialized secretarial training is required. </li> <li>A university degree (bachelor´s degree) in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration, but is not a requirement.</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>A minimum of 6 years (with secondary education) or 3 years (with Bachelor´s degree) of progressively responsible secretarial, administrative support at the national or international level is required.</li> <li>Experience in the usage of office equipment and office software packages (MS Word, Excel, Teams, Zoom, etc.) is required.</li> <li>Knowledge and experience in handling web-based management systems (i.e. Quantum/Oracle Cloud) is desirable.</li> <li>Prior experience as an Executive Associate is desired.</li> <li>Experience in preparing high-quality briefing materials is desired.</li> <li>Experience working with a UN organization or other development organization is desired.</li> <li>Proficiency in English and Arabic languages is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<strong>About us :-</strong><br>
<span>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. </span><br>
<span>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system</span><br><br><p><b>Job Duties:- </b></p><br><ul><li>• Own hub-level ASR (Attempt Success Rate), DSR, and Delivery Promise across the assigned area;<br>set and deliver weekly targets.<br>• Monitor daily performance dashboards and lead root-cause analysis whenever a KPI slips.<br>• Manage COD delivery execution and reduce failed and fake delivery attempts.<br>• Plan courier capacity against volume and keep load per courier (OFD/courier) within a healthy,<br>sustainable range.<br>Balance the fleet mix (motorcycles vs. vehicles) to volume, geography, and parcel profile.<br>Backlog & Aging Control<br>• Keep forward backlog and parcel aging within SLA; coordinate overflow across hubs when<br>demand spikes.<br>• Drive down fake attempts, wrong-zoning, not-found, and lost/damaged parcels.<br>• Enforce exception-handling, scanning, and dispatch discipline across all hubs.<br>• Own cost-per-package for the area; manage courier contract rates and right-size structural<br>capacity.<br>• Lead, coach, and develop hub leads and supervisors; build a performance-driven culture.<br>• Partner with Mid-Mile, Tech, Fulfillment, Quality, and Commercial teams to resolve cross-<br>functional issues and protect merchant experience.<br>• Produce clear, data-driven weekly performance reviews for leadership<br></li></ul><br><p><b>Job Requirements:- </b></p><br><ul>
<li>Bachelor's degree in Business, Logistics, Engineering, or a related field.<br>• 4+ years in last-mile, logistics, or field operations, including 2+ years leading teams.<br>• Strong data literacy — confident with Excel, dashboards, and operational metrics.<br>• Proven fleet / courier management and capacity-planning experience.<br>• Strong problem-solving and root-cause analysis skills.<br>• Fluent Arabic; good written and spoken English.<br>• Based in Greater Cairo and able to travel across assigned hubs.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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<strong>About Bosta: </strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>The Role</strong><br>
We’re looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.<br><br><p><b>Work Conditions:</b></p><br><ul>
<li>✅Morning fixed shifts: from 9:00 am to 6:00 pm.</li>
<li>✅ Social Insurance, Family Medical Insurance & Life Insurance.</li>
<li>✅Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months.</li>
</ul><br><p><b>What will you do</b></p><br><ul>
<li>- Maintaining a positive, empathetic, and professional attitude toward clients at all times</li>
<li>- Assist with challenging client requests or issue escalations as needed</li>
<li>-Acknowledging and resolving clients' complaints</li>
<li>- Communicating and coordinating with colleagues as necessary</li>
<li>- Keeping records of clients' interactions, transactions, comments, and complaints</li>
<li>- Build and maintain strong, long-lasting client relationships</li>
</ul><br><p><b>We are looking for</b></p><br><ul>
<li>Experience in a Client Support- Call center is a must</li>
<li>- Excellent level of English</li>
<li>- Familiarity with our industry is a plus [Logistics & E-commerce]</li>
<li>- Experience using the help desk and support tools</li>
<li>- Excellent communication and problem-solving skills</li>
<li>- Patience when handling tough cases</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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<p>Leverage your expertise and join the dynamic team of a leading HR services and consulting firm as a <strong>Talent Acquisition Specialist</strong>, supporting end-to-end recruitment operations, executing high-volume (mass hiring) projects for white-collar roles, managing candidate pipelines, and ensuring smooth and timely delivery of recruitment processes in alignment with client requirements and service level agreements. </p><br><strong>Key Accountabilities</strong><ul><li><p>Support daily recruitment operations for assigned clients, ensuring high-quality talent delivery and adherence to project timelines.</p><br></li><li><p>Handle the full recruitment lifecycle for white-collar positions, from initial sourcing and screening to offer negotiation and onboarding coordination.</p><br></li><li><p>Execute and manage <strong>mass hiring</strong> projects, ensuring efficient candidate flow and meeting aggressive hiring targets.</p><br></li><li><p>Build and maintain a robust talent database and candidate pipeline to ensure quick response to client needs.</p><br></li><li><p>Prepare and issue required recruitment status reports, interview feedback summaries, and candidate shortlists, maintaining accurate documentation.</p><br></li><li><p>Organize, file, and maintain digital and physical recruitment records to ensure proper tracking and data integrity.</p><br></li><li><p>Coordinate with internal teams and external clients to resolve hiring bottlenecks and align on search requirements.</p><br></li><li><p>Provide administrative and operational support to the Talent Acquisition team in daily sourcing activities and performance reporting.</p><br></li></ul><strong>Knowledge, Skills, and Experience</strong><ul><li><p>Bachelor’s degree in HR, Business Administration, Commerce, or a related field.</p><br></li><li><p>Minimum of 1 year of experience in Talent Acquisition or recruitment, with preference for experience gained within a recruitment agency. </p><br></li><li><p>Proven track record in managing <strong>mass hiring</strong> projects for <strong>white-collar</strong> roles.</p><br></li><li><p>Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.</p><br></li><li><p>Experience with Applicant Tracking Systems (ATS) and document/record management systems is a plus.</p><br></li><li><p>Strong attention to detail and accuracy in handling candidate data and recruitment documentation.</p><br></li><li><p>Strong organizational and time management skills with the ability to handle multiple hiring mandates efficiently.</p><br></li><li><p>Good communication and coordination skills with a professional and team-oriented mindset.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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???? Location: Maadi, Cairo (On-site)<br>???? Employment Type: Full-time<br>???? Company: Operion For Smart Solutions<br><br><br>About the Role:<br><br>Operion For Smart Solutions is looking for a proactive and enthusiastic Lead Generation Associate to join our growing team.<br><br>In this role, you will be responsible for generating and qualifying leads, communicating with potential customers, managing our social media interactions, and scheduling meetings for our sales team.<br><br>If you enjoy talking to people, have excellent communication skills, and are passionate about digital marketing and business development, we'd love to hear from you.<br><br>Key Responsibilities:<br><br>- Contact potential customers via phone, Whats App, email, and Linked In.<br>- Follow up with inbound and outbound leads.<br>- Qualify leads and schedule product demos and sales meetings.<br>- Respond to customer inquiries through social media platforms.<br>- Monitor and manage the company's social media accounts.<br>- Assist in publishing marketing content and campaigns.<br>- Maintain accurate customer records in the CRM system.<br>- Build and maintain relationships with prospective customers.<br>- Coordinate with the Sales and Marketing teams to ensure smooth lead handover.<br>- Prepare simple reports on lead generation activities and follow-ups.<br><br>Requirements:<br><br>- Bachelor's degree (preferred).<br>- 0–2 years of experience in Tele Sales, Customer Service, Marketing, or Lead Generation.<br>- Excellent Arabic communication skills.<br>- Good English reading and writing skills.<br>- Strong phone communication and follow-up skills.<br>- Familiarity with Linked In, Facebook, Instagram, and other social media platforms.<br>- Basic knowledge of Microsoft Office or Google Workspace.<br>- Highly organized, detail-oriented, and able to manage multiple tasks.<br>- Positive attitude with a willingness to learn and grow.<br><br>Preferred Qualifications:<br><br>- Experience using CRM systems.<br>- Experience in B2B sales or software companies.<br>- Basic understanding of ERP systems is a plus.<br><br>What We Offer:<br><br>- Professional training and continuous learning.<br>- Career growth opportunities.<br>- Friendly and collaborative work environment.<br>- Performance-based incentives and bonuses.<br>- Opportunity to work with innovative digital transformation and ERP solutions.<br><br>If you're ready to grow your career with a fast-growing technology company, we'd love to hear from you.<br><br>Apply now and join the Operion team!
Key Responsibilities Technical Responsibilities Lead the geometric design of highways, urban roads, and local streets. Prepare road alignments, profiles, cross-sections, grading, and pavement layouts. Develop roadway design drawings and construction documents. Perform corridor modeling using Civil 3D or similar software. Coordinate horizontal and vertical alignments with utilities and drainage systems. Review and optimize road design for constructability, safety, and cost efficiency. Ensure compliance with project specifications and applicable design standards. Participate in feasibility studies, concept design, preliminary design, and detailed design stages. Prepare design calculations, technical reports, BOQs, and engineering documentation. Conduct design reviews and quality control checks before submission. Project Coordination Coordinate with Civil, Utilities, Structures, Traffic, Landscape, and BIM teams. Attend client meetings and technical coordination meetings. Support proposal preparation and technical presentations. Resolve design issues during project execution. Monitor project progress against schedules and milestones. Leadership Responsibilities Supervise and mentor junior and design engineers. Review drawings and calculations prepared by team members. Allocate tasks and monitor team productivity. Ensure adherence to company QA/QC procedures. Support continuous improvement initiatives within the department. Qualifications Bachelor's Degree in Civil Engineering. Professional registration is an advantage. Master's Degree is a plus. Experience8–10 years of experience in road design engineering. Minimum 5 years in engineering consultancy. Experience in large-scale infrastructure projects. GCC project experience is an advantage. Technical Skills Autodesk Civil 3DAuto CADInfra Works Vehicle Tracking Autodesk Navisworks Bentley Open Roads Designer (preferred) Civil 3D Corridor Modeling Earthwork Calculations Quantity Take-Off Road Safety Standards Highway Design Standards BIM Coordination Microsoft Office
Job description???? We're Hiring | Warehouse Assistant<br>Phoenix Company is looking for an organized and detail-oriented Assistant Storekeeper to join our team.<br>???? Location: 10th of Ramadan City<br><br>Key Responsibilities:Assist in receiving, storing, and issuing materials and inventory. Organize and maintain warehouse records and documentation. Archive and categorize documents and inventory records accurately. Support stock counts and inventory reconciliation. Ensure proper storage and handling of materials. Conduct research to better understand products, materials, and inventory requirements when needed. Coordinate with other departments to ensure smooth warehouse operations.<br><br>Requirements:Previous experience in warehousing or storekeeping is preferred. Good knowledge of document archiving and categorization. Strong organizational skills and attention to detail. Ability to research and learn new products and processes independently. Good computer skills, especially Microsoft Office. Team player with a proactive attitude.<br><br>Benefits:✅ Transportation provided. Pickup points available along the Ring Road, starting from Haram to 10th of Ramadan City. Social Insurance. Medical Insurance. Professional and supportive work environment.<br>???? Interested candidates are welcome to apply through Linked In Easy Apply or send their CV via direct message, or email mentioning the title in subject hr@tegaraty.com
Company Description Alfarouk International School is an international educational institution located in Cairo, Egypt, committed to providing high-quality, inquiry-based learning for students. The school emphasizes academic excellence, personal growth, and global citizenship within a supportive and diverse learning environment. It aims to foster critical thinking, creativity, and collaboration, preparing students for success in an interconnected world. Educators at Alfarouk International School are encouraged to use modern teaching practices and contribute to a culture of continuous improvement.<br>Role Description PYP/MYP Teachers at Alfarouk International School are responsible for delivering engaging, inquiry-based lessons aligned with the PYP/MYP frameworks and school curriculum. This is a full-time, on-site role based in Cairo, Egypt, requiring daily classroom instruction, assessment of student progress, and regular feedback to learners and families. The role includes planning units of inquiry, differentiating instruction to meet diverse learning needs, and integrating technology and resources to enhance learning. Teachers collaborate with colleagues on curriculum development, participate in professional development, attend school meetings and events, and contribute to a safe, inclusive, and respectful school environment.<br>Qualifications<br> <br>Strong foundation in Education and Teaching, with experience in PYP and/or MYP programs. Proficiency in Lesson Planning and curriculum design, including inquiry-based and student-centered approaches. Effective Communication skills for working with students, families, and colleagues. Experience in Training, mentoring, or guiding learners to achieve academic and personal growth. Bachelor’s degree in Education or a related field; relevant teaching certification is preferred. Previous experience in international or IB schools is an advantage. Ability to create an inclusive classroom environment that supports diverse backgrounds and learning styles. Strong organizational skills, reliability, and willingness to engage in ongoing professional development.
As a Product Marketing Engineer, you will be responsible for developing and executing marketing strategies for our electrical products and solutions. The role combines technical knowledge, market analysis, product positioning, and sales support to drive product awareness and business growth.<br><br>???? Key Responsibilities:<br>• Develop and implement marketing strategies for assigned products and product categories. <br>• Conduct market research to identify customer needs, market trends, competitors, and new business opportunities. <br>• Analyze market potential and support the development of product expansion and market expansion strategies. <br><br>• Prepare product presentations, technical marketing materials, catalogs, brochures, and product comparison sheets. <br>• Work closely with the Sales and Business Development teams to provide technical and marketing support. <br>• Support the launch of new products and develop go-to-market strategies. <br>• Monitor competitors, pricing, product positioning, and market activities. <br>• Conduct product training sessions for the sales team and customers when required. <br>• Visit customers, factories, panel builders, consultants, and other key market players to understand their requirements. <br>• Coordinate with suppliers and manufacturers to collect technical and marketing information.<br> • Support the sales team with product selection, technical information, and value propositions. <br>• Track product performance, sales trends, and market feedback. <br>• Identify opportunities for increasing market share and developing new applications for existing products.<br><br>???? Job Requirements:<br>• Bachelor’s degree in Electrical Engineering or a related field. <br><br>• 1–3 years of experience in Product Marketing, Technical Sales, Business Development, or a similar role. • Good knowledge of electrical products and industrial applications. <br>• Strong understanding of marketing fundamentals and market analysis. <br>• Good communication, presentation, and analytical skills. <br>• Ability to understand technical products and translate technical features into customer benefits. <br>• Good command of English. <br>• Proficiency in Microsoft Office, especially Power Point and Excel. <br>• Willingness to visit customers and attend exhibitions and industry events.<br>⭐ Preferred Qualifications:<br>• Experience in electrical components, LV/MV products, automation, control panels, or industrial products. <br>• Experience working with manufacturers, distributors, panel builders, consultants, or contractors. <br>• Knowledge of product positioning, competitor analysis, and go-to-market strategies.<br>???? If you are interested in joining our team and building your career in Product Marketing within the Electrical Engineering industry, please send your CV to elec.sales01@see-egy.com<br>#Hiring #Product Marketing Engineer #Electrical Engineering #Product Marketing #Technical Marketing #Sales #Business Development #Smart For Electrical Engineering
We are hiring: Senior Furniture Product Designer (R&D Team) <br>At Caventa, we don’t just sketch layouts; we engineer exceptional furniture. We are looking for a brilliant, technically-driven Furniture Product Designer to join our Research & Development team and help us redefine how furniture is built, optimized, and experienced.<br>If you look at a piece of furniture and immediately dissect how it’s put together, what makes it durable, and how it can be built better—this role is for you.<br>What You’ll Do (Your Responsibilities):<br>Reverse Engineering: Analyze existing high-end products on the market, break down their construction, and reconstruct them to match our production standards.<br>Inside-Out Design: You won't just focus on the exterior look. You will design furniture from the skeleton up, ensuring structural integrity, ergonomic comfort, and manufacturing efficiency.<br>Product Enhancement & Innovation: Take existing concepts and actively develop, enhance, and optimize them for better durability, cost-efficiency, and aesthetics.<br>Material Master: Select, test, and specify the perfect combination of materials—from structural wood types and hardware to the exact density of foam, upholstery, and fabrics.<br>Bridge the Gap to Production: Create highly detailed, production-ready technical drawings and documentation that our manufacturing team can execute flawlessly.<br>Who You Are (Requirements):<br>Deep Technical Knowledge: You have a thorough understanding of wood manufacturing, joinery, upholstery techniques, and foam/fabric behaviors.<br>Detail-Oriented Thinker: You care as much about the hidden screws, internal brackets, and spring systems as you do about the final fabric finish.<br>Software Proficiency: Strong command of CAD/CAM software and specialized furniture design tools (experience with advanced engineering and parametric design software is a huge plus).<br>R&D Mindset: Curious, analytical, and constantly looking for ways to improve existing products rather than just creating static layouts.<br><br>Why Join Caventa R&D?<br>You will be part of a forward-thinking team that values deep technical skill, continuous learning, and real innovation. You won't be trapped doing routine space layouts; you will be the mastermind behind how our products are engineered and perfected.
Company Description General Hospital in Kafr Elsheikh is a public healthcare facility dedicated to providing safe, high-quality medical services to the local community and surrounding areas. The hospital offers a broad range of inpatient and outpatient services, with a particular focus on accessible, patient-centered care. Nursing teams work closely with physicians and allied health professionals to deliver coordinated treatment and support. The hospital emphasizes continuous improvement, adherence to clinical standards, and professional development for its staff. It provides an environment where healthcare professionals can contribute to meaningful patient outcomes and grow their careers.<br>Role Description The Staff Registered Nurse is a full-time, on-site role based in Cairo, responsible for delivering direct patient care in accordance with established clinical protocols and hospital policies. Day-to-day responsibilities include assessing patient conditions, administering medications and treatments, monitoring vital signs, and documenting care accurately in medical records. The nurse collaborates with physicians and multidisciplinary teams to develop and implement individualized care plans, provides patient and family education on treatment and recovery, and responds promptly to changes in patient status or emergencies. Additional duties include maintaining infection control practices, ensuring safe use of equipment, participating in shift handovers, and supporting quality and safety initiatives across the unit.<br>Qualifications<br> <br>Valid Registered Nurse license and eligibility to practice in the relevant jurisdiction. Diploma or Bachelor’s degree in Nursing from an accredited institution. Demonstrated clinical skills in patient assessment, medication administration, and basic nursing procedures. Knowledge of hospital protocols, infection control standards, and patient safety practices. Strong communication and interpersonal skills for working with patients, families, and multidisciplinary teams. Ability to manage time effectively, prioritize tasks, and work in a fast-paced clinical environment. Willingness to work shifts, weekends, and holidays as required by patient care needs. Commitment to ethical practice, confidentiality, and continuous professional development. Previous experience in a hospital setting or relevant clinical environment is preferred.