وظائف مهندسى شبكات سيسكو في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled Senior CCNA/CCNP Voice Engineer with extensive experience in Cisco Unified Communications and DGVox Call Recording &amp; Archiving solutions.<br> The ideal candidate will be responsible for designing, implementing, supporting, and optimizing enterprise voice infrastructure while ensuring reliable call recording, compliance, and system availability.<br> The role requires strong troubleshooting capabilities, hands-on deployment experience, and the ability to work with cross-functional infrastructure and security teams.<br> Key Responsibilities Design, implement, configure, and support Cisco Voice infrastructure.<br> Deploy, configure, administer, and troubleshoot DGVox Call Recording and Archiving Software .<br> Install and maintain call recording solutions integrated with Cisco Unified Communications environments.<br> Configure and support Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco IP Phones.<br> Perform upgrades, migrations, patch management, and system health checks for voice and recording platforms.<br> Monitor system performance and proactively resolve voice quality, recording, and archiving issues.<br> Ensure compliance with organizational policies related to call recording retention and security.<br> Integrate DGVox with supported telephony platforms and storage solutions.<br> Perform backup, recovery, and disaster recovery activities for voice and recording environments.<br> Troubleshoot SIP, SCCP, H.<br>323, and voice gateway issues.<br> Configure and maintain Cisco voice gateways, CUBE, and SIP trunks.<br> Collaborate with network, security, infrastructure, and application teams during deployments and incident resolution.<br> Produce technical documentation, implementation guides, network diagrams, and operational procedures.<br> Participate in on-call support and provide Level 2/Level 3 technical support when required.<br> Recommend improvements to enhance system performance, scalability, and reliability.<br> Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.<br> CCNA Collaboration/Voice or CCNP Collaboration certification (preferred).<br> Minimum 5–8 years of experience in Cisco Voice technologies.<br> Strong hands-on experience with DGVox Call Recording and Archiving Software .<br> Experience deploying and supporting enterprise call recording solutions.<br> Strong knowledge of Cisco Unified Communications Manager (CUCM).<br> Experience with Cisco Unity Connection.<br> Experience with Cisco Voice Gateways and CUBE.<br> Strong understanding of SIP, H.<br>323, SCCP, RTP, SRST, and MGCP protocols.<br> Experience with VMware virtualization environments.<br> Knowledge of Windows Server administration.<br> Experience with SQL databases is an advantage.<br> Familiarity with storage, backup, and archiving technologies.<br> Strong analytical and troubleshooting skills.<br> Excellent communication and documentation skills.<br> Ability to work independently and within a team environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Network Security Engineer (CCNP Security) – Cisco &amp; Palo Alto We are seeking experienced CCNP Security Resident Engineers to support a major client in Jeddah.<br> The ideal candidate will have strong hands-on experience with Cisco Security technologies and Palo Alto Firewalls , providing implementation, administration, troubleshooting, and operational support within an enterprise environment.<br> Key Responsibilities Provide onsite resident engineering support for enterprise network security infrastructure.<br> Configure, administer, and troubleshoot Cisco security solutions.<br> Manage and support Palo Alto Next-Generation Firewalls.<br> Monitor security infrastructure performance and ensure high availability.<br> Investigate and resolve security incidents and network connectivity issues.<br> Implement firewall policies, NAT, VPNs, and security rules.<br> Perform software upgrades, patching, and maintenance activities.<br> Work closely with customer IT and security teams.<br> Produce technical documentation, operational reports, and incident records.<br> Participate in change management activities following ITIL processes.<br> CCNP Security Certification (Preferred/Required).<br> 3+ years of hands-on experience in Network Security.<br> Strong experience with Cisco Security technologies.<br> Hands-on experience with Palo Alto Firewalls.<br> Strong understanding of: Routing &amp; Switching TCP/IP VPN Technologies (IPSec, SSL VPN) NAT Access Control Lists (ACLs) Network Segmentation Experience troubleshooting enterprise network security environments.<br> Excellent communication skills.<br> Ability to join immediately and relocate/work in Jeddah.<br> Preferred Skills Panorama administration.<br> Cisco Firepower Management Center (FMC).<br> Cisco ASA / Firepower.<br> High Availability (HA) configurations.<br> ITIL knowledge.<br></span> </div>

We are looking for a Network Security Engineer to join our team with good hands-on experience in network and security technologies.Key ResponsibilitiesManage and troubleshoot Palo Alto and Fortinet Firewalls.Manage F5 BIG-IP / Load Balancer / WAF.Configure and troubleshoot Firewall Policies, NAT, VPN, IPS and Web Filtering.Manage Cisco Switches and Routers.Support LAN, WAN, VLAN, Routing and Switching.Troubleshoot network connectivity and performance issues.Monitor network and security devices.Support High Availability (HA) and network security best practices.Handle network/security incidents and change requests.Maintain network configurations and technical documentation.Required SkillsF5 BIG-IP / WAFPalo AltoFortinet FortiGateCisco Routing & SwitchingVPN – IPSec / SSLFirewall & Network SecurityTCP/IP, VLAN, NAT, DNS, DHCPGood troubleshooting skillsRequirements3+ years of experience in Network / Network Security.Hands-on experience with F5, Palo Alto and/or Fortinet.Relevant certifications such as CCNA/CCNP, PCNSA/PCNSE, Fortinet, or F5 are preferred.Good communication and problem-solving skills.<p><strong>Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shifts: Day shifts only</li><li>Benefits: Health insurance, social insurance</li></ul>

We are looking for a Network Security Engineer to join our team with good hands-on experience in network and security technologies.Key ResponsibilitiesManage and troubleshoot Palo Alto and Fortinet Firewalls.Manage F5 BIG-IP / Load Balancer / WAF.Configure and troubleshoot Firewall Policies, NAT, VPN, IPS and Web Filtering.Manage Cisco Switches and Routers.Support LAN, WAN, VLAN, Routing and Switching.Troubleshoot network connectivity and performance issues.Monitor network and security devices.Support High Availability (HA) and network security best practices.Handle network/security incidents and change requests.Maintain network configurations and technical documentation.Required SkillsF5 BIG-IP / WAFPalo AltoFortinet FortiGateCisco Routing & SwitchingVPN – IPSec / SSLFirewall & Network SecurityTCP/IP, VLAN, NAT, DNS, DHCPGood troubleshooting skills<\/p>Requirements3+ years of experience in Network / Network Security.Hands-on experience with F5, Palo Alto and/or Fortinet.Relevant certifications such as CCNA/CCNP, PCNSA/PCNSE, Fortinet, or F5 are preferred.Good communication and problem-solving skills.<\/p><p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social security</li></ul>

Required Technical Expertise:<br><br><br> 1. Cybersecurity:<br> Designing enterprise security frameworks (Firewalls, Endpoint, EDR, UTM) utilizing:<br><br>Fortinet<br>Sophos<br>Kaspersky<br>Microsoft<br>&nbsp;<br><br>2. Computing &amp; Infrastructure:<br> Sizing and architecting servers, storage, and data center solutions using:<br><br>HPE<br>Dell<br>Lenovo<br>&nbsp;<br>3. Enterprise Networking:<br> Designing robust LAN, WAN, and Wireless architectures using:<br><br>Aruba<br>Cisco<br>&nbsp;<br><br>&nbsp;<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Location:</strong> Nasr City, Cairo, Egypt (On-site)<br><strong>Reports to:</strong> HR Manager<br><strong>Company:</strong> Click Group (Click ITS)<br><strong>Years of Experience:</strong> 2 - 3 Years</p><br><br><p><strong>About Click Group</strong></p><br><br><p>Since our establishment in 1999, Click ITS has grown into one of the largest IT infrastructure and solution providers in Egypt. We are a market leader in Networking, Servers, Virtualization, Security Solutions, and Data Center infrastructure. As we continue to expand our footprint, we are looking for a strategic <strong>Senior Talent Acquisition Specialist</strong> to join our headquarters in Nasr City and lead our most aggressive hiring phase yet .</p><br><br><p><strong>The Role</strong></p><br><br><p>This is not just a "CV screening" role. We need a <strong>hunter</strong> who understands the IT distribution and systems integration landscape in Egypt.</p><br><br><p>As a TA Specialist, you will act as a strategic partner to our Technical Directors and Sales Managers. You will be responsible for closing niche technical roles (CCIE, VCP, Pre-sales Engineers) while simultaneously managing volume hiring for our retail sales force and support teams.</p><br><br><p><strong>Key Responsibilities</strong></p><br><br><p><strong>1. End-to-End Recruitment (Tactical &amp; Strategic)</strong></p><br><br><ul><li><strong>Niche Technical Hiring:</strong> Lead the search for <strong>Network Engineers, Security Architects, Virtualization Specialists, and Pre-sales Consultants</strong>. You must know where these candidates hide and how to speak their language.</li><li><strong>Volume Hiring:</strong> Manage high-volume recruitment cycles for <strong>IT Support, Call Center agents, and Retail Sales</strong> staff.</li><li><strong>Pipeline Management:</strong> Proactively build talent pools for hard-to-fill certifications (e.g., Cisco, Fortinet, VMware) before the requisition is opened.</li></ul><p><strong>2. Sourcing &amp; Headhunting</strong></p><br><br><ul><li>Move beyond standard job posts. Utilize <strong>LinkedIn Recruiter, Egydata, Wuzzuf, and niche tech communities</strong> to headhunt passive talent.</li><li>Implement employee referral programs to leverage the existing network of our 200+ employees.</li></ul><p><strong>3. Stakeholder Management</strong></p><br><br><ul><li>Act as a consultant to hiring managers. Challenge unrealistic requirements and educate them on market realities (salary benchmarks and availability of specific certifications in Egypt).</li><li>Facilitate technical assessments and coordinate panel interviews with C-level executives.</li></ul><p><strong>4. Candidate Experience &amp; Employer Branding</strong></p><br><br><ul><li>Champion a world-class candidate experience, ensuring every applicant, whether hired or not, respects the Click brand.</li><li>Represent Click at university career fairs and industry events to promote our employer brand.</li></ul><p><strong>5. Data &amp; Reporting</strong></p><br><br><ul><li>Provide weekly metrics on Time-to-Hire, Cost-per-Hire, and Source Effectiveness to the HR Manager.</li></ul><p><strong>Key Competencies &amp; Skills</strong></p><br><br><ul><li><strong>IT Literacy:</strong> You don't need to code, but you must know the difference between a Switch, a Router, a Firewall, and a Server. You must be able to screen a CV for "CCNA" vs "CCNP" accurately.</li><li><strong>Agility:</strong> The IT market moves fast. We need someone who can shortlist a candidate for an urgent project within 24 hours.</li><li><strong>Negotiation:</strong> Strong skills in salary negotiation and offer rollouts, balancing candidate expectations with company budget.</li><li><strong>English Proficiency:</strong> Excellent command of English (Written &amp; Spoken) as we deal with multinational vendors .</li></ul><p><strong>Qualifications &amp; Requirements</strong></p><br><br><ul><li><strong>Experience:</strong> 4 to 7 years of experience in Talent Acquisition, specifically within <strong>Egypt's IT, Software, or Systems Integration sector</strong>.</li><li><strong>Education:</strong> Bachelor's degree in Business Administration, Psychology, or any relevant field.</li><li><strong>Tools:</strong> Proficiency with HRIS/ATS systems and Microsoft Excel (for reporting).</li></ul><p><strong>Why Join Click Group?</strong></p><br><br><ul><li><strong>Market Leader:</strong> Work with one of the biggest names in IT distribution in Egypt .</li><li><strong>Impact:</strong> Directly influence the quality of the technical teams that build Egypt's digital infrastructure.</li><li><strong>Stability:</strong> A stable, established group (founded in 1999) that offers the security of a large corporation but the agility of a growing firm .</li></ul> <br><br> </div>

<b>Shape &amp; Create - And make it happen!</b> <p> </p> <p> </p> The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate <p> </p> <p> </p> <ul> <li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li> <li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li> <li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li> <li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li> <li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li> <li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li> <li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li> <li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li> <li>Ensure strict compliance with company s IT security policies and industry best practices specifically related to network infrastructure.</li> <li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li> <li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li> </ul> <p>Your Profile:</p> <ul> <li> Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field. </li> <li> A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred. </li> <li> Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE). </li> <li> 3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role. </li> <li> Excellent command of the English language, both written and spoken, to facilitate global collaboration. </li> <li> Proficiency in Microsoft Office Suite for documentation and reporting. </li> <li> Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP). </li> <li> Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers. </li> <li> Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions. </li> <li> Proficiency in network monitoring, diagnostic, and analysis tools. </li> </ul> <p> </p> <ul> <li> Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting. </li> <li> Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation. </li> <li> Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues. </li> <li> A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance. </li> <li> Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery. </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <b>Think outside the box with us! #shapeandcreate</b>

<ul><li><p>Managing and monitoring all types of Microsoft Solutions (Windows server/Client, Active Directory, DNS, DHCP, Group Policy and So On. …).</p></li><li><p>Managing Endpoint Security and Protection Tools.</p></li><li><p>Monitors server logs to view trends and anticipate future server/disk drive issues; configure new servers, both hosts and virtual servers.</p></li><li><p>Hand Experience of antivirus administration (Kaspersky).</p></li><li><p>Experience with data center servers, SAN, and NAS storage administration (HPE, IBM, and QNAP).</p></li><li><p>Expert knowledge &amp; hands-on for firewalls. (Cyberoam and<strong><em>&nbsp;</em></strong>Sophos).</p></li><li><p>Knowledge of web application firewalls, load balancers.</p></li><li><p>understanding of communication protocols (mainly TCP/IP) and routing protocol.</p></li><li><p>Experience in configuring and troubleshooting IPSEC VPN tunnels and VPN clients.</p></li><li><p>Data Switches Configuration &amp; Administration and Inter VLAN routing.</p></li><li><p>Hand Experience in office 365 administration.</p></li><li><p>Experience with network diagnostic, monitoring and analysis tools (SolarWinds, PRTG).</p></li><li><p>Handles virtualization technology (VMWare).</p></li><li><p>Experience with VOIP (Avaya is preferred).</p></li><li><p>Good Knowledge of Aruba &amp; Cisco switches, access points, and wireless controllers.</p></li><li><p>Experience with backup solutions (Symantec, Veeam).</p></li><li><p>Excellent troubleshooting (PC, LAPTOP, Printer [Xerox&amp; HP]) and End-user problem-solving.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree</p></li><li><p>5-7 years of experience in System &amp; Network</p></li><li><p>Cisco- CCNA and (CCNP Preferred)</p></li><li><p>Sophos firewalls.</p></li><li><p>Males preferred</p></li><li><p>MCSE 2012&amp; 2016 and Office 365 administration</p></li><li><p>Virtualization (AHV, ESXI, Hyper V, and KVM).</p></li></ul><p></p>

<p>• Manage daily operations of IT Helpdesk tickets, user support, and respond promptly to end-user technical support calls.</p><p>• Diagnose, troubleshoot, and resolve hardware, software, network, and application issues efficiently.</p><p>• Set up, configure, and install new computers, software applications, user accounts, and network profiles.</p><p>• Provide advanced support for WAN/LAN network connectivity and troubleshoot infrastructure problems.</p><p>• Analyze network activity to discover root causes and prevent systematic errors.</p><p>• Troubleshoot core network services including printing, email services, internet access, and file sharing.</p><p>• Provide technical support for security applications, including VPN setup and Antivirus management.</p><p>• Enforce full compliance with company IT policies, security regulations, and protocols.</p><p>• Run regular system maintenance checks and stay up-to-date with information security best practices.</p><p>• Perform regular backup and restore procedures for user files and device configurations.</p><p>• Install system updates and software patches systematically.</p><p>• Provide support for fingerprint machines and biometric attendance systems.</p><p>• Maintain up-to-date, accurate inventories of all IT hardware and software assets.</p><p>• Maintain a detailed knowledge base of technical issues, faults, and solutions for future reference.</p><p>• Assist in onboarding and training employees on new hardware and software tools.</p><p><strong>Requirements</strong></p><p>•&nbsp; Education: Bachelor’s Degree in Computer Science or equivalent relevant degree.</p><p>•&nbsp; Years of Experience: 5 to 7 years of proven experience in IT technical support and network administration.</p><p>•&nbsp; Industry Experience: Any industry (Real Estate / Corporate experience is a plus).</p><p>•&nbsp; Certifications &amp; Systems:</p><p>CCNA (Cisco Certified Network Associate)</p><p>CCNP (Cisco Certified Network Professional)</p><p>Solid hands-on experience with Security Applications (VPN, Antivirus), Biometric Attendance Systems, and Hardware/Software troubleshooting.</p><p></p>

<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p>&nbsp; <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness &amp; correctness.</p></li><li><p>Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p>&nbsp;<strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong>&nbsp; o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong>&nbsp; o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 13, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>-Provide level 2 support for Cisco collaboration platforms including Cisco Unified Communications Manager, Cisco Unified Contact Center Enterprise, Cisco -Unified Contact Center Express, Cisco Webex Dedicated Instance, Cisco Unity Connection, and Voice Gateways (VGW)<br>-Act as escalation point for Level 1 support, handling complex voice and collaboration incidents<br>-Troubleshoot call routing, SIP/H.323 signaling, dial plans, call failures, and voice quality issues<br>-Perform advanced diagnostics using CUCM traces (SDI/SDL), UCCX logs, and gateway debugs<br>-Manage and troubleshoot VGW, including dial peers, PSTN connectivity, and codec negotiation<br>-Implement service changes (dial plan updates, route patterns, provisioning, contact center scripts) following change management processes<br>-Conduct root cause analysis (RCA) for major or recurring incidents and implement preventive actions<br>-Monitor system health, alarms, and performance across collaboration environments<br>-Support upgrades, patches, migrations, and integrations (including Webex DI environments)<br>-Maintain accurate configuration and documentation of UC infrastructure (endpoints, gateways, trunks, contact center components)<br>-Provide regular updates to customers and stakeholders throughout incident lifecycle<br>-Escalate critical issues to senior engineers or Cisco TAC with detailed technical analysis<br>-Collaborate with network and infrastructure teams to ensure end-to-end service delivery<br></p><br><br>About you<p>Educational Qualifications:</p><br><br>-B.Sc. degree in Computer Science, communications or electronics engineering<br>-Certification at any of the following :<br>-CCNA, CCNP Collaboration<br>Professional Requirements:<br>-At least 3 years of professional experience<br>-At least 2 years of IT/Voice technical experience<br>-Excellent knowledge of security and network concepts<br>-SIP knowledge<br>-Excellent understanding of IT &amp; networking (routing, switching) &amp; network security concepts &amp; technologies.<br>-Analytical Troubleshooting experience – Familiar with Network Protocol Analyzers such as Wireshark.<br>-Excellent interpersonal and customer facing skills.<br>-Strong problem solving, analytical thinking and troubleshooting skills.<br>-Excellent phone manner and business communication skills.<br>-Good understanding of ITIL incident &amp; change management processes.<br>-Fluent English (reading and writing)<br>-French Language is a plus<br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas. We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence. Our Culture:At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all. Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you.<br>Job Summary We are seeking a skilled and motivated Networking Product Training Engineer to design, deliver, and continuously improve technical training programs for networking products and solutions. This role bridges product engineering, sales, and customer support by ensuring internal teams, partners, and customers have a deep understanding of networking technologies and product capabilities.<br>Key Responsibilities• Design and deliver technical training programs on networking products (e.g., routers, switches, AP&AC, cloud networking).• Conduct instructor-led training sessions, workshops, webinars, and hands-on labs for internal teams, partners, and customers.• Develop and maintain training materials, including presentations, lab guides, product manuals, videos, and e-learning content.• Translate complex technical concepts into clear, structured, and easy-to-understand training content.• Work closely with product management, and technical support teams to stay aligned with product updates and roadmaps.• Set up and maintain lab environments for demonstrations, testing, and hands-on training.• Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve training quality.• Travel occasionally to deliver on-site training or support customer engagements.<br>Required Qualifications• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.• 3+ years of experience in networking engineering, technical training, or related roles.• Strong knowledge of networking fundamentals: TCP/IP, VLAN, routing protocols (OSPF, BGP), switching, VPN, and wireless technologies.• Hands-on experience with networking products from major vendors (e.g., Cisco, Huawei, Juniper, HPE, or similar).• Excellent presentation, communication, and interpersonal skills.• Ability to explain complex technical topics to both technical and non-technical audiences.• Fluent in written and spoken English and Arabic Preferred Qualifications• Industry certifications such as CCNA, CCNP, HCIA/HCIP, JNCIA, or equivalent.• Experience with cloud networking, CCTV networking and SMB networking.• Prior experience creating e-learning or online training content.• Strong troubleshooting and problem-solving skills.