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Company Description Met Life, Inc. is the holding corporation for Metropolitan Life Insurance Company and its global affiliates, and is among the largest providers of insurance, annuities, and employee benefit programs worldwide. Serving approximately 90 million customers in over 60 countries, Met Life offers a broad range of financial protection and planning solutions. Founded in 1868, the company has a long history of stability and growth in the insurance and financial services sectors. Met Life ranked No. 43 on the 2018 Fortune 500 list of the largest U. S. corporations by total revenue, reflecting its strong market presence and scale. Candidates joining Met Life can expect to be part of a global organization focused on customer-centered solutions and long-term value.<br>Role Description This is a full-time, on-site Insurance Agent role based in Cairo, Egypt. The Insurance Agent will consult with individual and business clients to understand their insurance and financial protection needs, explain Met Life’s products and services, and recommend suitable coverage options. Day-to-day responsibilities include generating leads, conducting client meetings, preparing proposals and quotations, and supporting customers through the application, underwriting, and policy issuance processes. The role involves managing a portfolio of clients, handling inquiries and policy changes, and maintaining accurate records in line with company and regulatory requirements. The Insurance Agent will collaborate with internal teams to ensure a smooth customer experience and contribute to sales targets and overall business growth.<br>Qualifications<br> Demonstrated skills in Insurance Sales and Insurance, with the ability to explain products clearly and match solutions to client needs. Experience with Insurance Brokerage and Finance, including basic financial analysis and understanding of risk and protection planning. Strong Customer Service skills, with a focus on building long-term relationships and responding to client inquiries promptly and professionally. Effective communication and interpersonal skills, with the ability to work with diverse customers and collaborate with internal teams. Goal-oriented mindset with proven ability to meet or exceed sales targets and manage a personal sales pipeline. Strong organizational skills and attention to detail for managing documentation, policy information, and regulatory requirements. Prior experience in insurance or financial services is preferred; familiarity with local market regulations in Egypt is an advantage. Bachelor’s degree in Business, Finance, Economics, or a related field is preferred, or equivalent practical experience in sales and insurance.

JOB PURPOSE:To safeguard the daily operational performance, safety, cleanliness and presentation of Avenue 95 on behalf of the Owner, by monitoring the delivery of all hard and soft services in the common areas, coordinating tenant operational requirements, and ensuring that mall operating standards, statutory obligations and contractual service levels are consistently met.<br>KEY RESPONSIBILITIES:1. Daily Mall Operation & Inspection Monitor the daily operation of the mall and verify that all common-area facilities, services and equipment are functioning to the agreed operating standard. Conduct and document structured daily inspections of common areas, entrances, atria, corridors, vertical transportation, parking areas, washrooms, food court, prayer areas, service corridors and back-of-house areas. Log all observed deficiencies in the CAFM/CMMS system, assign them to the responsible party, and track each item to verified closure. Verify that mall opening and closing routines, lighting schedules, music, HVAC comfort conditions and public-area presentation are delivered as scheduled. Escalate any condition affecting life safety, trading continuity or asset integrity immediately in accordance with the mall escalation matrix.2. Tenant Coordination & Compliance Act as the first operational point of contact for tenants on day-to-day operational matters. Receive, log, route and follow up tenant complaints, requests and operational issues until resolution and tenant confirmation. Monitor tenant compliance with the Tenant Handbook, mall rules and regulations, trading hours, shopfront presentation, signage standards and waste segregation requirements. Issue non-compliance notices, record breaches and support the escalation process where repeated non-compliance occurs. Coordinate tenant access, deliveries, loading/unloading slots, after-hours works, hot works and maintenance activities through the permit-to-work system. Support fit-out and reinstatement coordination in the common areas, including protection of finishes, access routes and contractor conduct.3. Maintenance Interface (Monitoring & Verification) Monitor planned preventive and corrective maintenance activities that affect public areas, trading or tenant operations, and coordinate timing to minimise disruption. Verify completion and quality of maintenance interventions in common areas; confirm reinstatement, cleanliness and safety of the work area before handback. Track open work orders relating to public areas and escalate overdue or repeat failures to the Mall Operations Manager. Report asset defects arising within the Defects Liability Period to the Asset Management team for entry into the DLP register. Maintain awareness of planned shutdowns and communicate them to tenants and internal stakeholders in advance.4. Contractor & Service Provider Oversight Monitor the presence, conduct, uniform, identification and permit status of all contractors and service providers working within public and back-of-house areas. Verify attendance and deployment of soft-service teams against contracted manning schedules. Record performance shortfalls with supporting evidence and submit them to the Mall Operations Manager for contractual action. Coordinate with landscaping, pest control, waste management, façade cleaning and other soft-service providers on scheduling and access.5. Housekeeping, Soft Services & Presentation Monitor housekeeping performance across public, tenant-facing and operational areas against the agreed cleaning specification and frequency schedule. Verify washroom servicing frequency, consumable availability and standards of presentation throughout trading hours. Monitor waste handling, segregation, compaction and removal cycles, and verify that the waste yard is maintained in a clean and compliant condition. Monitor landscaping, water features, seating, wayfinding and decorative elements for condition and presentation.6. Health, Safety & Emergency Preparedness Support implementation of the mall HSE plan, emergency response plan and business continuity procedures. Participate in evacuation drills, emergency exercises and post-incident reviews. Verify that fire exits, escape routes, fire-fighting equipment access and emergency signage remain unobstructed at all times. Report near-misses, incidents and unsafe conditions in accordance with the incident reporting procedure. Support insurance and statutory inspection visits by providing access, records and site coordination.7. Reporting & Documentation Produce daily operations reports, shift handover records and inspection sheets in the approved format. Maintain accurate records of complaints, permits, incidents, non-compliances and closure evidence. Contribute operational data to weekly and monthly mall performance reporting. Support the Asset Management team with photographic records, snag documentation and operational input to reviews and audits.8. Customer Experience Monitor the visitor experience across the customer journey — arrival, parking, circulation, amenities and exit. Support activation, seasonal decoration, promotional and marketing events from an operational and safety perspective. Coordinate with Guest Services on lost and found, customer feedback and public announcements. REQUIRED QUALIFICATIONS & EXPERIENCEEducation Bachelor’s degree in Business Administration, Engineering, Hospitality Management, Facility Management or a related discipline. Experience2–5 years’ experience in shopping mall, retail or mixed-use asset operations. Demonstrated understanding of mall operations, tenant management and common-area service delivery. Exposure to pre-opening or mobilization of a retail asset is an advantage. Technical Knowledge Working knowledge of mall operating procedures, tenant handbooks and permit-to-work systems. Familiarity with CAFM/CMMS platforms (SAP/Fiori experience preferred) and MS Office (Excel, Word, Outlook). General awareness of building services (HVAC, electrical, plumbing, vertical transportation, fire and life safety) sufficient to identify and describe faults accurately. Awareness of applicable Egyptian civil defense, fire safety and occupational health and safety requirements. Language Fluent Arabic; good written and spoken English.

Company Description Met Life, Inc. (NYSE: MET) is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions worldwide. Founded in 1868, Met Life operates in more than 40 markets and holds strong positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and regulatory change, Met Life is transforming its business to deliver greater value through simpler, more focused, and future-ready offerings. The company is committed to helping customers navigate life’s challenges with flexible products, intuitive experiences, and a broad range of services. Met Life’s promise, “Navigating life together,” reflects its focus on being a trusted partner in a changing world. Role Description This is a full-time, on-site Insurance Sales Representative role based in Cairo. The Insurance Sales Representative will identify and engage prospective customers, present suitable insurance products, and guide clients through the application and onboarding process. Daily responsibilities include conducting consultations, assessing customer needs, explaining policy features and benefits, preparing proposals and quotations, and following up to close sales. The role also involves providing ongoing customer service, handling inquiries and policy changes, and coordinating with internal teams and brokers to ensure accurate documentation and compliance with company standards. The Insurance Sales Representative is expected to meet sales targets, maintain detailed records in CRM systems, and participate in training and team meetings to stay informed about products, regulations, and market trends. Qualifications Candidates should possess strong Insurance Sales and Sales skills, including prospecting, negotiation, and closing. Candidates should possess solid Insurance and Insurance Brokerage knowledge to advise customers on suitable coverage and products. Candidates should possess excellent Customer Service skills to build long-term relationships and handle inquiries professionally. Candidates should possess strong communication, presentation, and interpersonal skills in both one-on-one and group settings. Candidates should possess good analytical and problem-solving abilities to assess customer needs and propose tailored solutions. Candidates should possess proficiency with CRM or sales management tools and basic office software (e.g., email, spreadsheets). Relevant experience in insurance or financial services sales is preferred; a background in customer-facing roles is beneficial. Bachelor’s degree in business, finance, marketing, or a related field is preferred; equivalent experience may be considered. Ability to work on-site in Cairo, manage time effectively, and meet performance and compliance standards.

<p>Are you a budding tech enthusiast ready to launch your career in the dynamic world of Information Technology? Do you thrive on solving puzzles and helping others? Then prepare to join an exceptional team as our new <strong>IT Help Desk Technician</strong>! We are seeking a passionate and driven individual to be the first line of support for our users, ensuring smooth operations and a seamless technological experience. This is an incredible opportunity to kickstart your professional journey <strong>on-site</strong> in <strong>Giza, Egypt</strong>.</p><p><strong>What You'll Be Doing to Make an Impact:</strong></p><ul><li><strong>First-Line Support:</strong> Be the go-to person for all technical inquiries, providing prompt and professional assistance to users.</li><li><strong>Troubleshooting Wizard:</strong> Diagnose and resolve a wide range of hardware and software issues, from basic connectivity problems to application errors.</li><li><strong>System Setup & Maintenance:</strong> Assist with the installation, configuration, and maintenance of workstations, peripherals, and software applications.</li><li><strong>User Empowerment:</strong> Guide users through technical processes, offering clear instructions and best practices to enhance their digital literacy.</li><li><strong>Documentation & Knowledge Sharing:</strong> Meticulously record incidents, solutions, and procedures to build a robust knowledge base for the team and future reference.</li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You'll get hands-on experience with core IT principles and tools, including a strong foundation in <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong>. Your day-to-day will involve honing your <strong>Technical Support</strong> and <strong>Troubleshooting</strong> capabilities, all while delivering exceptional <strong>Customer Service</strong>. You'll delve into <strong>Networking Basics</strong>, manage various <strong>Operating Systems (Windows/macOS)</strong>, and perfect your skills in <strong>Hardware/Software Installation</strong>. Strong <strong>Problem Solving</strong> and clear <strong>Communication</strong> are key, supported by your proficiency in the <strong>Microsoft Office Suite</strong>.</p><p><strong>Growth Opportunities:</strong></p><p>This isn't just a job; it's a launchpad! As an <strong>Entry Level</strong> professional, you'll have unparalleled opportunities to grow your technical expertise, take on new challenges, and explore various career paths within IT. We are committed to your professional development and provide a supportive environment for continuous learning and advancement.</p><p><strong>Our Team & Culture:</strong></p><p>Join a collaborative and supportive team where your contributions are valued, and your growth is encouraged. We foster a culture of innovation, problem-solving, and mutual respect, ensuring you feel empowered to make a real difference every day.</p><p><strong>Requirements</strong></p><ul><li><strong>Academic Foundations:</strong> A foundational understanding of <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> principles.</li><li><strong>Experience Level:</strong> This is a fantastic opportunity for an <strong>Entry Level</strong> professional with <strong>0-1 years of experience</strong> in a related field or a strong desire to begin a career in IT support.</li><li><strong>Essential Technical Acumen:</strong><ul><li>Demonstrated aptitude for <strong>Technical Support</strong> and <strong>Troubleshooting</strong>.</li><li>Basic familiarity with <strong>Networking Basics</strong> and common <strong>Operating Systems (Windows/macOS)</strong>.</li><li>Ability to perform <strong>Hardware/Software Installation</strong> and configuration.</li><li>Proficiency with the <strong>Microsoft Office Suite</strong>.</li></ul></li><li><strong>Key Soft Skills:</strong><ul><li>Exceptional <strong>Customer Service</strong> orientation with a patient and helpful demeanor.</li><li>Strong <strong>Problem Solving</strong> abilities, eager to tackle technical challenges.</li><li>Excellent verbal and written <strong>Communication</strong> skills to clearly explain technical concepts.</li></ul></li><li><strong>Career Level:</strong> An ambitious and dedicated <strong>Entry Level</strong> candidate ready to dive into the world of IT.</li></ul>

Unternehmensbeschreibung AKAZA Travel LLC ist ein dynamisches Unternehmen im Online-Reisebereich mit Fokus auf digitale Vertriebskanäle und kundenorientierte Dienstleistungen. Wir entwickeln maßgeschneiderte Reiseangebote und nutzen moderne Technologien, um Buchungsprozesse effizient und nutzerfreundlich zu gestalten. Unser Team arbeitet international vernetzt und legt Wert auf Qualität, Transparenz und verlässlichen Service. Wir bieten Mitarbeitenden die Möglichkeit, in einem wachstumsorientierten Umfeld Verantwortung zu übernehmen und Prozesse aktiv mitzugestalten.<br>Rollenbeschreibung Als Director of Operations & Sales – Online verantworten Sie die operative Steuerung und Weiterentwicklung der Online-Vertriebsaktivitäten von AKAZA Travel LLC. Sie koordinieren täglich die Abläufe im digitalen Verkauf, optimieren Buchungsprozesse und stellen sicher, dass Kund:innen einen reibungslosen Service erleben. Dazu gehören die Analyse von Verkaufszahlen, die Ableitung von Maßnahmen zur Umsatzsteigerung sowie die enge Zusammenarbeit mit Marketing, IT und Kundenservice. Sie führen und entwickeln ein remote arbeitendes Team, erstellen Budget- und Ressourcenpläne und überwachen die Einhaltung von Qualitätsstandards. Diese Position ist eine Vollzeitstelle und wird vollständig remote ausgeübt, mit flexibler Zusammenarbeit über digitale Kommunikations- und Projektmanagement-Tools.<br>Qualifikationen<br> Operations Management & Budgetierung: Fundierte Erfahrung im Management operativer Prozesse und in der Budgetplanung, inklusive Optimierung von Workflows und Kostenstrukturen. Analytische Fähigkeiten: Ausgeprägte Kompetenz in Datenanalyse, KPI-Überwachung und Ableitung strategischer Maßnahmen zur Performance-Verbesserung. Team Management: Nachweisbare Erfahrung in der Führung, Motivation und Weiterentwicklung von verteilten oder remote arbeitenden Teams. Kund:innenservice: Hohe Serviceorientierung, Verständnis für Kundenbedürfnisse im Online-Reisebereich und Fähigkeit, Prozesse im Sinne der Kundenzufriedenheit zu gestalten. Zusätzliche Qualifikationen: Abgeschlossenes Studium in BWL, Tourismusmanagement oder vergleichbare Qualifikation, sehr gute Englischkenntnisse, sichere Nutzung von Online-Tools (CRM, Buchungssysteme, Collaboration-Software) sowie eine strukturierte, selbstständige Arbeitsweise.