وظائف Cibeg

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Job PURPOSE:</p><br><p>Promote the development &amp; growth of the Wealth Management Segment through acquisition &amp; nourishing of Wealth customer’s relations through selling a value adding financial advice for a portfolio of CIB Wealth clients aiming to achieve the financial ambitions and aspirations of Wealth customers faster &amp; at a less cost.</p><br><p>KEY ACCOUNTABILITIES</p><br><p>Sales &amp; Service</p><br><p>1. Manage efficiently the portfolio of customers designated, Acquire NTB customers, enrol and upgrade existing customers along with cross selling all exclusive products to the customers to achieve his/her set target and meet the annual approved plan</p><br><p>2. Review reports provided from the Quality Assurance Department &amp; Call Centre which indicates the level of services &amp; rate of complaints, then ensure that any Wealth customer complaint is solved as well as striving for achieving the best in class service through professional customer handling.</p><br><p>3. Track Wealth customers’ inflows &amp; outflows on a daily basis and contact customers to seek information behind un expected behaviours.</p><br><p>4. Handle all account opening &amp; its related operations process including system input &amp; data entry.</p><br><p>5. Ensure that the work area is maintained in good condition and that product marketing material is available, prominently displayed and updated</p><br><p>6. Prepare daily sales report including all sales activities and call reports to share it with Branch Manager &amp; Wealth District Head to monitor performance </p><br><p>Reporting, Communication &amp; Coordination:</p><br><p>7. Respond positively &amp; diligently to colleagues and coordinate and communicate effectively with branch staff and support units to ensure that customers’ requests are processed timely and efficiently.</p><br><p>8. Ensure that the required awareness about the value proposition is provided to Branch Managers &amp; all Branch Staff in order to create quality referrals.</p><br><p>9. Develop knowledge and information about competitor activity, pricing and tactics and communicate with the Wealth District Head &amp; the Wealth Segment Management to ensure CIB’s edge within the market</p><br><p>10. Prepare a daily sales report including all sales activities and call reports to share it with the Branch Head </p><br><p>Policies, Processes and Procedures</p><br><p>11. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day-to-day management</p><br><p>12. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</p><br><p>Compliance</p><br><p>13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks"</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications &amp; Experience </span></p><br><p><span>• Bachelor’s degree of Commerce, Business Administration, Accounting, or its equivalent (MBA and CFA is a plus)</span></p><br><p><span>• For Wealth Manager: Minimum 3 – 5 years of experience in a sales/financial position</span></p><br><p><span>Skills </span></p><br><p><span>• Excellent command of English and Arabic. Knowledge of additional languages would be an asset</span></p><br><p><span>• Strong analytical and numerical skills</span></p><br><p><span>• Strong interpersonal, communication and networking skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Can work under pressure and meet monthly targets</span></p><br><p><span>• Self-driven and result oriented with a positive outlook and clear focus on delivering results"</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE</p><br><p>To support in monitoring the execution of the set strategy and milestones and collect all relevant information regarding the progress made on each milestone, analyse and report any deviations in order to update the management regularly, as well as, assist in developing relevant business plan and review documents to the Board.</p><br><p>Description</p><br><p>Monitoring and aligning strategy execution</p><br><p>1.Extract the annual key milestones pertaining to the business/support area within the domain under coverage, with corresponding accountable parties identified, in accordance to the year’s approved business plan and in alignment with the bank’s strategy to facilitate/ensure efficient monitoring of the year key priorities.</p><br><p>2.Follow-up on the annual key milestone and ensure they are received in a timely manner and in good quality to assist in preparing the required reports to senior management and monitoring the bank’s progress against its 5-year strategy by analysing the data received. </p><br><p>3.Assist the senior officer in highlighting the key deviations in the strategy/business plan execution and recommendations for corrective actions to ensure the organization delivers on its key strategic priorities and meet its financial and non-financial KPIs. </p><br><p>4.Gather and analyse the required data to assist in preparing the bank’s annual budget &amp; business plan, mid-year and end of year financial and non-financial performance review reports. </p><br><p>5.Evaluate and gather data on the ongoing trends in the market and perform thorough research to identify key opportunities, changes required in business plan and the bank priorities </p><br><p>6.Assist in managing the key strategic projects/ initiatives to support timely &amp; effective implementation.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience</p><br><p>Bachelor’s Degree in Commerce, Business Administration, Economics or its equivalent.</p><br><p>Fresh graduate or min. 1-year of experience in the financial sector </p><br><p>Skills</p><br><p>Sharp qualitative and quantitative analytical skills</p><br><p>Self-motivated and goal-driven</p><br><p>Can perform very well under pressure</p><br><p>Ability to multi-task</p><br><p>Excellent command of English and Arabic. A third language is a plus</p><br><p>Excellent soft skills, including: communication, presentation, writing and research skills</p><br><p>Excellent command of Microsoft Office</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Confidential</span></p><br><br><br><br><strong><u>Job Purpose:</u></strong><p>To support the electronic archiving and manual filing of credit files and documents in order to maintain an accurate database for CIB’s Business Baking credit portfolio.</p><br><p><strong><u>Job Description:</u></strong></p><br><p><strong>Electronic archiving and Manual filing</strong></p><br><p>1. Assist in the archiving of all approvals, documents , correspondences and financial statements related to all BB credit clients bank wide<br>2. Perform the manual filing of all documents after being archived to ensure easy access<br>3. Update and insert a list of the Bank’s credit clients on the electronic archiving system after being filled to ensure accurate retrieval of date<br>4. Conduct daily back up of all registered document related logs.<br>5. Assist in Release documents from vault room.<br>6. Receive, register and review documents delivered by internal and external parties.<br>7. Handle the delivery of documents for business banking customers with the external safekeeping custodian in line with the approved SOP.<br>8. Responsible to control the safekeeping for all originally signed document by Borrowing Customers in related vault rooms<br></p><br><p><strong>Policies, Processes and Procedures</strong></p><br><p>9.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><br><p><strong>Day-to-day management</strong></p><br><p>10.Follow the day-to-day operations related to own job to ensure continuity of work.</p><br><p><strong>Compliance</strong></p><br><p>11.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.</p><br><br> <br> <span>Qualifications</span><br><span></span><p><strong><u>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS</u></strong></p><br><p><strong>Qualification</strong></p><br><p><span><span>·</span></span>Intermediate Educational Degree</p><br><p><strong>Skills</strong></p><br><p><span><span>·</span></span>Basic command of English language beside Arabic</p><br><p><span><span>·</span></span>Detailed oriented</p><br><p><span><span>·</span></span>Reliable</p><br><p><span><span>·</span></span>Results oriented</p><br><p><span><span>·</span></span>Must be adept in use of basic software such as office, and in the accessibility to personal computers</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To promote the growth of CIB market, share through selling a value-adding financial products and services to achieve the set objectives and applying superior quality service to maintain and enhance CIB image. In addition to build and maintain relationship with existing &amp; potential customers and handle all their requests/instructions effectively to provide competitive customer service.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Sales &amp; Service </span></p><br><p><span>1. Provide customers with basic information on all Bank’s products/services to increase Customer awareness &amp; ensure a high level of quality service. </span></p><br><p><span>2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent &amp; ethical way</span></p><br><p><span>3. Handle all account opening &amp; it’s related operations process including system input &amp; data entry.</span></p><br><p><span>4. Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviours to maintain better -quality service level and meet set budgets.</span></p><br><p><span>5. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.) </span></p><br><p><span>6. Handle customers’ queries and complaints and ensure effective closure of complaints within the set TAT&amp; SLA to reach customer satisfaction and loyalty</span></p><br><p><span>Reporting &amp; Communication</span></p><br><p><span>7. Prepare the daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed</span></p><br><p><span>8. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that customers’ requests are processed timely and efficiently</span></p><br><p><span>9. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy </span></p><br><p><span>10. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control</span></p><br><p><span>11. Receive all relevant customer requests related to cheque book, credit &amp; debit cards, TDs, CDs..etc. check their validity and send to related departments for completion</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</span></p><br><p><span>Day-to-day Operations</span></p><br><p><span>13. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</span></p><br><p><span>Compliance</span></p><br><p><span>14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications &amp; Experience </span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>Minimum 0 – 1 years of experience </span></p><br><p><span>• Knowledge of all retail banking products and services is an asset</span></p><br><p><span>Skills </span></p><br><p><span>• Excellent command of English &amp; Arabic Languages</span></p><br><p><span>• Communication skills</span></p><br><p><span>• Customer and service oriented </span></p><br><p><span>• Working under pressure</span></p><br><p><span>• High sense of control </span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE</p><br><p>To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><br><p>DESCRIPTION</p><br><p>Business Support</p><br><p>1.Assist in setting up &amp; applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</p><br><p>2.Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</p><br><p>3.Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing &amp; ensure that a mitigation process is in place for critical spread sheets.</p><br><p>4.Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</p><br><p>5.Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</p><br><p>6.Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</p><br><p>7.Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</p><br><p>Policies, Processes, and Procedures</p><br><p>8.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>9.Follow the day-to-day operations related to own jobs in the Reputation, Strategic &amp; Model Risks department to ensure continuity of work</p><br><p>Compliance</p><br><p>10.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience <br> Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.<br> For Officer: 1 to 3 years of relevant experience <br> For Senior Officer: 3 to 5 years of relevant experience <br> Statistics Knowledge <br> Certificate in IT is preferable<br> Basic Knowledge in Business, It Management &amp; Programming</p><br><p>Skills <br> Excellent command of English and Arabic languages<br> Analytical skills<br> Advanced excel modelling skills<br> Must be adept in use of basic software such as MS Office, Internet and email.<br> Analytical Skills <br> Problem solving<br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE:</p><br><p>To execute all Credit Policy related functions including the acknowledgement of the developed credit parameters and programs, works closely with relevant stakeholders to encourage portfolio growth, and ensures quality is well preserved.</p><br><p>KEY ACCOUNTABILITIES:</p><br><p>1. Implement the policy initiation/changes process, updated product programs, and ensure periodical renewal of relevant PPGs.</p><br><p>2. Develop the Testing approach of the approved Policy changes for automated products on the Decision Engine to ensure their enactment and alignment with the approved policies.</p><br><p>3. Cooperate with the Portfolio Monitoring Senior Analysts to provide thorough performance analysis and review key risks and adverse trends and address the same to the Asset Products Policy Managers to come up with structured plans and adjust policies accordingly.</p><br><p>4. Analyse Key Performance Trends for the products under management, highlight any unusual trends, and take necessary actions by policy changes proposals.</p><br><p>5. Prepare the necessary portfolio review packs.</p><br><p>6. Work closely with the Collections Strategy team to analyse the existing Collections Strategies for various segments &amp; and recommend changes if needed, to ensure portfolios’ delinquencies and credit costs are optimized.</p><br><p>7. Conduct periodical market scans of policies within the market and prepare updates to the concerned management lines/ Risk Committees.</p><br><p>8. Work closely with the Business representatives to achieve the aspired Business targets and deliver the sought service quality.</p><br><p>9. Provide the adequate Policy training sessions when needed to the Credit Assessment, Business and Front-liners to ensure a smooth workflow.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</p><br><p>§ Bachelor’s degree of Commerce, Business Administration, Accounting, Data Analysis, Computer Science or related fields.</p><br><p>§ For Senior Officer: Min. 4 years of experience within the Consumer Risk Management.</p><br><p>§ Excellent command of English language beside Arabic.</p><br><p>§ Self-motivated and Strong interpersonal skills in order to enthusiastically suggest new ideas in a cross-functional team environment.</p><br><p>§ Excellent written and verbal communication and presentation skills.</p><br><p>§ Motivational, team-player, excellent soft skills, quantitative and qualitative analysis, etc.</p><br><p>§ Computer aptitude including good knowledge of Microsoft office suite programs.</p><br><br> </div>