وظائف dopay

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the role</strong><br>dopay is digitizing payroll for businesses across Egypt and helping workers access their earnings with dignity. As we scale, our Revenue and Operations teams need a single source of truth - one person who owns how we measure performance, where the data lives, and what it tells us to do next.<br>This is that role.<br>You'll be the analytical backbone for two of dopay's most strategic functions. You'll design the KPIs we run the business on, build the Looker dashboards that surface them, and own the semantic layer in LookML so that "active customer," "revenue," and "operational throughput" mean the same thing in every meeting. You'll work side-by-side with Revenue leaders to understand what's working in the funnel, and with Operations to find friction in onboarding, processing, and support. You'll partner closely with our Engineering and Data teams to ensure the BigQuery layer is clean, complete, and accessible.<br>This is not a role for someone who waits for tickets. We need someone who walks into a Revenue weekly, sees a number trending sideways, and shows up Monday with three hypotheses and the data to test them.<br><strong>What you'll own</strong><br><ul><li>The KPI framework for Revenue and Operations. Define, document, and maintain the metrics that matter - from acquisition and activation through retention, expansion, and operational SLAs. Get cross-functional alignment on definitions and defend them.</li><li>The Looker semantic layer (LookML). Build and maintain explores, views, and derived tables so business users can self-serve without breaking things. Treat the model like production code.</li><li>Dashboards that drive action, not just inform. Every dashboard should answer a clear business question and surface what to do next. No vanity metrics. No 40-tile graveyards.</li><li>Deep-dive analysis. Funnel diagnostics, cohort behavior, pricing and discount effectiveness, operational bottleneck analysis, customer health scoring. Bring hypotheses, not just charts.</li><li>The data partnership with Engineering. Work with the tech team to ensure all relevant data flows into BigQuery cleanly and on time. Spec what's missing. Catch what's broken. Advocate for instrumentation when product decisions outrun our data.</li><li>Stakeholder enablement. Train Revenue and Ops leaders to use Looker confidently. Reduce ad-hoc requests by making self-service genuinely possible.</li><li>Forecasting and planning support. Partner on revenue forecasts, capacity planning, and goal-setting with grounded, defensible numbers.</li></ul><br><strong>Requirements</strong><br><strong>What we're looking for</strong><br>Experience:<br><ul><li>4+ years in business analytics, analytics engineering, or revenue/operations analytics, ideally in fintech, B2B SaaS, or a high-growth operational business</li><li>Demonstrated ownership of a BI environment end-to-end - not just dashboard authoring, but data modeling and stakeholder partnership</li></ul><br>Technical:<br><ul><li>Expert SQL. You can write performant queries against BigQuery without thinking twice</li><li>Strong Looker experience required, including LookML development (explores, views, derived tables, persistent derived tables, access controls)</li><li>Comfort with BigQuery: partitioning, cost-aware querying, scheduled queries</li><li>Bonus: dbt, Python for analysis, Git-based workflows for LookML version control</li></ul><br>Business judgment:<br><ul><li>You understand revenue mechanics - funnels, cohorts, retention, unit economics - and can connect a metric to a decision</li><li>You're comfortable in operations conversations: SLAs, throughput, error rates, capacity</li><li>You ask "so what?" before you ask "how do I chart this?"</li></ul><br>Communication:<br><ul><li>You can explain a cohort retention curve to a non-technical commercial leader without losing them, and to an engineer without insulting them</li><li>You write clear documentation and you actually maintain it</li><li>Egyptian Arabic and English fluency strongly preferred for stakeholder work</li></ul><br>Mindset:<br><ul><li>Self-directed. You don't need a ticket queue to know what's important</li><li>Opinionated about data quality, naming conventions, and KPI hygiene - and diplomatic about defending those opinions</li><li>Energized by ambiguous problems in fast-moving environments</li></ul><strong>What this role is not</strong><br>To save everyone time:<br><ul><li>This is not a junior data analyst role. We need someone who has owned analytics for a business function before</li><li>This is not a pure data engineering role. You'll partner closely with Engineering, but you won't own pipelines, infrastructure, or warehouse architecture</li><li>This is not a data science role. There's room for predictive work over time, but the immediate need is descriptive and diagnostic excellence</li></ul><br><strong>Benefits</strong><br><strong>Why dopay</strong><br>We're building the financial infrastructure that lets every worker in Egypt get paid digitally, securely, and with dignity - and lets every employer run payroll without the friction that's defined the category for decades. We work with SME, mid-market, and enterprise clients and operate at a scale where the decisions you support will move real numbers for real people.<br>You'll work directly with senior leadership, see the impact of your analysis in the room, and help shape how a category-defining company runs itself.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Activation Specialist is responsible for supporting and guiding customers through the activation process.<br> This role focuses on SMEs ensuring a smooth onboarding experience by helping them get set up, answering any technical or product-related questions, and ensuring they are ready to use the product effectively.<br> The Activation Specialist also collaborates with various teams, such as sales, customer success, and support, to facilitate a seamless activation journey.<br> What you'll do: Customer Onboarding: Work closely with new customers to guide them through the activation process, ensuring clients are all set up and ready to use the service.<br> Technical Support: Provide basic troubleshooting and technical assistance to customers during the activation process, including helping with any issues related to the product and resolving them.<br> Training &amp; Education: Deliver product demonstrations, tutorials, and training sessions to ensure customers understand the platform and can use it effectively.<br> Problem Resolution: Address any issues or challenges customers encounter during the activation process, collaborating with other departments to resolve any issue.<br> Customer Communication: Maintain clear and effective communication with customers throughout the activation journey, setting expectations, providing status updates, and building rapport and trust with them.<br> Documentation: Ensure proper documentation for individual progress.<br> Feedback Gathering: Collect and analyze customer feedback to identify areas for improvement in the activation process, making recommendations to improve customer experience.<br> Team Collaboration: Work closely with the sales teams and other departments to ensure smooth transitions from the sales process to the activation phase; and Partner with customer success managers to ensure customers are set up for long-term success.<br> Follow-Up &amp; Activation: Monitor customer progress, ensure clients use the service, and ensure full adoption and satisfaction with the product, offering additional support as needed.<br> Retention &amp; Referrals: Encourage clients to join referral programs as well as work on retention plans for churned clients.<br> Why Join dopay?<br> Be part of a mission-driven company transforming payroll and financial inclusion in emerging markets.<br> A collaborative and inclusive work culture with opportunities for growth and career development.<br> Competitive salary and benefits package.<br> Opportunity to shape the future of financial technology in Egypt and beyond.<br> Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!<br>- Experience: 1-3 years of experience in account management, account opening, direct sales, or similar roles, preferably in a SaaS or technology environment.<br> Technical Acumen: Familiarity with CRM tools (e.<br>g., Salesforce, HubSpot), customer success platforms (e.<br>g., Gainsight, Totango), and other software products.<br> Communication Skills: Strong written and verbal communication skills, with the ability to explain complex concepts in an easy-to-understand manner.<br> Customer-Focused: A customer-centric attitude, with a passion for helping clients succeed and ensuring their satisfaction.<br> Problem-Solving: Ability to identify issues during activation and work through solutions, sometimes involving collaboration with technical or support teams.<br> Team Collaboration: Ability to work well with cross-functional teams, including sales, customer success, and product teams.<br> Working Conditions: Full-time, office-based &amp; outdoors role.<br> May require working extra hours or during weekends.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Build responsive user interfaces from designs using HTML, CSS, and a JS framework.<br> Connect the UI to backend APIs and handle state, data fetching, and rendering.<br> Fix bugs and improve performance and accessibility across browsers and devices.<br> Turn Figma mockups into working, reusable components.<br> Collaborate with designers and backend engineers on features and code reviews.<br> Learn from a solid, strong engineering team and grow through hands-on mentorship.<br> Work in the fintech field to gain real experience and a deep understanding of the domain.<br> Why Join dopay?<br> You’ll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company’s journey.<br> This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.<br> Hands-on experience with React.<br>js .</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Build and maintain server-side APIs and services in a production codebase.<br> Work with databases: writing queries, designing schemas, and optimizing performance.<br> Integrate third-party services and handle authentication, data flow, and error handling.<br> Write tests and help debug issues across the backend stack.<br> Collaborate with senior engineers on code reviews and feature delivery.<br> Learn from a solid, strong engineering team and grow through hands-on mentorship.<br> Work in the fintech field to gain real experience and a deep understanding of the domain.<br> Why Join dopay?<br> You’ll be be part of a fast-growing fintech company revolutionizing payroll disbursement in Egypt and work closely with senior leadership on one of the most important milestones in the company’s journey.<br> This role offers long-term ownership beyond licensing and the opportunity to help shape how a fintech operates under regulation at scale.<br> Hands-on experience with Ruby on Rails and PostgreSQL .<br> Solid understanding of relational databases and database performance tuning.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the role</strong><br>dopay is digitizing payroll for businesses across Egypt and helping workers access their earnings with dignity. As we scale, our Revenue and Operations teams need a single source of truth - one person who owns how we measure performance, where the data lives, and what it tells us to do next.<br>This is that role.<br>You'll be the analytical backbone for two of dopay's most strategic functions. You'll design the KPIs we run the business on, build the Looker dashboards that surface them, and own the semantic layer in LookML so that "active customer," "revenue," and "operational throughput" mean the same thing in every meeting. You'll work side-by-side with Revenue leaders to understand what's working in the funnel, and with Operations to find friction in onboarding, processing, and support. You'll partner closely with our Engineering and Data teams to ensure the BigQuery layer is clean, complete, and accessible.<br>This is not a role for someone who waits for tickets. We need someone who walks into a Revenue weekly, sees a number trending sideways, and shows up Monday with three hypotheses and the data to test them.<br><strong>What you'll own</strong><br><ul><li>The KPI framework for Revenue and Operations. Define, document, and maintain the metrics that matter - from acquisition and activation through retention, expansion, and operational SLAs. Get cross-functional alignment on definitions and defend them.</li><li>The Looker semantic layer (LookML). Build and maintain explores, views, and derived tables so business users can self-serve without breaking things. Treat the model like production code.</li><li>Dashboards that drive action, not just inform. Every dashboard should answer a clear business question and surface what to do next. No vanity metrics. No 40-tile graveyards.</li><li>Deep-dive analysis. Funnel diagnostics, cohort behavior, pricing and discount effectiveness, operational bottleneck analysis, customer health scoring. Bring hypotheses, not just charts.</li><li>The data partnership with Engineering. Work with the tech team to ensure all relevant data flows into BigQuery cleanly and on time. Spec what's missing. Catch what's broken. Advocate for instrumentation when product decisions outrun our data.</li><li>Stakeholder enablement. Train Revenue and Ops leaders to use Looker confidently. Reduce ad-hoc requests by making self-service genuinely possible.</li><li>Forecasting and planning support. Partner on revenue forecasts, capacity planning, and goal-setting with grounded, defensible numbers.</li></ul><br><strong>Requirements</strong><br><strong>What we're looking for</strong><br>Experience:<br><ul><li>4+ years in business analytics, analytics engineering, or revenue/operations analytics, ideally in fintech, B2B SaaS, or a high-growth operational business</li><li>Demonstrated ownership of a BI environment end-to-end - not just dashboard authoring, but data modeling and stakeholder partnership</li></ul><br>Technical:<br><ul><li>Expert SQL. You can write performant queries against BigQuery without thinking twice</li><li>Strong Looker experience required, including LookML development (explores, views, derived tables, persistent derived tables, access controls)</li><li>Comfort with BigQuery: partitioning, cost-aware querying, scheduled queries</li><li>Bonus: dbt, Python for analysis, Git-based workflows for LookML version control</li></ul><br>Business judgment:<br><ul><li>You understand revenue mechanics - funnels, cohorts, retention, unit economics - and can connect a metric to a decision</li><li>You're comfortable in operations conversations: SLAs, throughput, error rates, capacity</li><li>You ask "so what?" before you ask "how do I chart this?"</li></ul><br>Communication:<br><ul><li>You can explain a cohort retention curve to a non-technical commercial leader without losing them, and to an engineer without insulting them</li><li>You write clear documentation and you actually maintain it</li><li>Egyptian Arabic and English fluency strongly preferred for stakeholder work</li></ul><br>Mindset:<br><ul><li>Self-directed. You don't need a ticket queue to know what's important</li><li>Opinionated about data quality, naming conventions, and KPI hygiene - and diplomatic about defending those opinions</li><li>Energized by ambiguous problems in fast-moving environments</li></ul><strong>What this role is not</strong><br>To save everyone time:<br><ul><li>This is not a junior data analyst role. We need someone who has owned analytics for a business function before</li><li>This is not a pure data engineering role. You'll partner closely with Engineering, but you won't own pipelines, infrastructure, or warehouse architecture</li><li>This is not a data science role. There's room for predictive work over time, but the immediate need is descriptive and diagnostic excellence</li></ul><br><strong>Benefits</strong><br><strong>Why dopay</strong><br>We're building the financial infrastructure that lets every worker in Egypt get paid digitally, securely, and with dignity - and lets every employer run payroll without the friction that's defined the category for decades. We work with SME, mid-market, and enterprise clients and operate at a scale where the decisions you support will move real numbers for real people.<br>You'll work directly with senior leadership, see the impact of your analysis in the room, and help shape how a category-defining company runs itself.<br> </div>

<p>Job Title: Data Entry Specialist – Onboarding &amp; Accounts Services</p><p>Job Overview:<br>We are hiring a Data Entry Specialist with fast typing skills and high accuracy to join our Onboarding &amp; Accounts Services team. The role focuses on ensuring customer and account data is processed accurately, efficiently, and in compliance with internal standards.</p><p>Key Responsibilities:<br>• Enter and update customer and account data in systems with speed and accuracy<br>• Review onboarding sheets and verify data against supporting documents<br>• Support onboarding by preparing and validating beneficiary information<br>• Handle account service requests including amendments, updates, and corrections<br>• Coordinate with makers, checkers, and operations teams to ensure data quality<br>• Identify and flag discrepancies or missing information<br>• Maintain confidentiality of all customer and company data</p><p>Requirements:<br>• Typing speed 45–50 WPM with high accuracy<br>• Strong attention to detail and ability to detect errors<br>• Basic knowledge of MS Office (Excel, Word) and Google Sheets<br>• Ability to work under pressure and meet deadlines<br>• Good communication and teamwork skills<br>• Good command of English and Arabic (reading and writing) preferred<br>• Previous experience in data entry, onboarding, or banking is a plus</p><p>Why Join Us:<br>• Work in a fast-growing fintech environment<br>• Exposure to enterprise clients and real business operations<br>• Opportunity to contribute to digital transformation and financial inclusion<br>• Fast-paced and collaborative work environment</p>