Ticket Agent Jobs

<p>مطلوب موظفة او موظف يعمل على نظام حجز الطيران جاليو و ايضا نظام حجز الفنادق بشكل عام&nbsp;</p>

<p ><strong >Qualifications</strong></p><ul ><li >Bachelor’s/Master’s in Public Administration, Policy, Business, Management, Engineering Management, Finance, Economics, Future Foresight, Technology/AI</li><li >Must have 12 Years of experience in case of Master’s degree (14 years in case of Bachelor’s degree)</li><li >Must have experience in financial strategy, investment analysis, KPI frameworks, governance, and executive reporting in a large public entity</li><li >Preferred certifications: Certifications such as PMP, ACP, EFQM Assessor, CFA, FRM, or equivalent financial certifications.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Requirements:- Good knowledge in Gds Amadeus and hotel booking,Excel and Excellent communication skills and customer services skills Fluent in English spoken</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Exprience 2-3 years in travel agency</p><p>Ticketing Amadeus,Reissue,Refund</p><p>Hotel booking</p><p>Excel</p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ITC is seeking an experienced Part-Time Airline Ticketing Instructor to deliver professional training courses.</p><p>Employment Details:</p><ul><li>Part-Time Position</li><li>Online and Onsite teaching</li><li>Morning (AM) and Evening (PM) classes available.</li><li>Competitive hourly rate.</li></ul><p>Candidate Requirements:</p><ul><li>Professional experience in ticketing and reservation systems.</li><li>Previous teaching or training experience is preferred.</li><li>Experience with GDS systems such as Amadeus, Galileo, or Sabre is highly desirable.</li><li>Strong knowledge of fare calculation, reservations, ticket issuance, itinerary planning, and customer service.</li><li>Excellent communication and instructional skills.</li><li>Commitment to maintaining high training standards and scheduled classes.</li></ul><p>Recruitment Process:</p><ul><li>Shortlisted candidates will be invited to attend either an Online or Physical interview.</li></ul><p>How to Apply:</p><p>Interested candidates are invited to send their CV to:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professional experience in ticketing and reservation systems.</li><li>Previous teaching or training experience is preferred.</li><li>Experience with GDS systems such as Amadeus, Galileo, or Sabre is highly desirable.</li><li>Strong knowledge of fare calculation, reservations, ticket issuance, itinerary planning, and customer service.</li><li>Excellent communication and instructional skills.</li><li>Commitment to maintaining high training standards and scheduled classes.</li></ul><p></p></section>

Full job description Job Summary We are seeking a detail-oriented and customer-focused Reservation & Ticketing Agent to join our travel agency team. The successful candidate will be responsible for handling flight reservations, ticket issuance, reissues, refunds, and travel-related customer service while ensuring compliance with airline policies and industry regulations. Key Responsibilities Flight Reservations & Ticketing Book, issue, reissue, and cancel domestic and international flight tickets. Handle flight reservations through GDS systems such as Amadeus, Sabre, or Travelport Galileo. Process ticket exchanges, refunds, voids, and fare recalculations. Monitor airline schedule changes and inform customers of updates. Ensure compliance with airline fare rules, baggage policies, and ticketing procedures. Calculate and quote airfares, taxes, and service fees accurately. Manage group bookings and special travel requests. Customer Service Assist clients with travel inquiries via phone, email, and in person. Provide professional advice on flight options, routes, connections, and travel requirements. Resolve customer complaints and ticketing issues efficiently. Maintain high standards of customer satisfaction and service quality. Travel Documentation & Compliance Verify passport validity, visa requirements, and travel restrictions. Advise customers on airline check-in requirements and baggage allowances. Ensure all bookings comply with airline regulations and company policies. Maintain accurate customer records and booking documentation. Administrative Duties Prepare daily sales and ticketing reports. Reconcile issued tickets and financial transactions. Coordinate with airlines, consolidators, and suppliers regarding reservations and ticketing matters. Keep updated on airline promotions, fare changes, and industry developments. Requirements Education & Experience Diploma or Bachelor’s degree in Tourism, Travel, Hospitality, Business Administration, or related field. Minimum 3 years of experience in airline reservation and ticketing within a travel agency or airline environment. Experience handling both domestic and international travel bookings. Technical Skills Proficiency in at least one GDS system:Amadeus Sabre Travelport Galileo Strong knowledge of:Flight reservations and ticket issuance Fare construction and pricing Reissues, exchanges, refunds, and EMDsBSP procedures and airline ticketing regulations Airline fare rules and baggage policies IATA standards and travel industry practices Proficiency in Microsoft Office applications. Skills & Competencies Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work under pressure and meet deadlines. Problem-solving and conflict-resolution skills. Strong organizational and multitasking abilities. Professional appearance and attitude. Preferred Qualifications Certification in airline reservation and ticketing. Knowledge of BSP reporting and reconciliation. Experience with corporate travel accounts. Familiarity with visa and travel insurance procedures. IATA/UFTAA certification is an advantage

Full job description Job Summary We are seeking a detail-oriented and customer-focused Reservation & Ticketing Agent to join our travel agency team. The successful candidate will be responsible for handling flight reservations, ticket issuance, reissues, refunds, and travel-related customer service while ensuring compliance with airline policies and industry regulations. Key Responsibilities Flight Reservations & Ticketing Book, issue, reissue, and cancel domestic and international flight tickets. Handle flight reservations through GDS systems such as Amadeus, Sabre, or Travelport Galileo. Process ticket exchanges, refunds, voids, and fare recalculations. Monitor airline schedule changes and inform customers of updates. Ensure compliance with airline fare rules, baggage policies, and ticketing procedures. Calculate and quote airfares, taxes, and service fees accurately. Manage group bookings and special travel requests. Customer Service Assist clients with travel inquiries via phone, email, and in person. Provide professional advice on flight options, routes, connections, and travel requirements. Resolve customer complaints and ticketing issues efficiently. Maintain high standards of customer satisfaction and service quality. Travel Documentation & Compliance Verify passport validity, visa requirements, and travel restrictions. Advise customers on airline check-in requirements and baggage allowances. Ensure all bookings comply with airline regulations and company policies. Maintain accurate customer records and booking documentation. Administrative Duties Prepare daily sales and ticketing reports. Reconcile issued tickets and financial transactions. Coordinate with airlines, consolidators, and suppliers regarding reservations and ticketing matters. Keep updated on airline promotions, fare changes, and industry developments. Requirements Education & Experience Diploma or Bachelor’s degree in Tourism, Travel, Hospitality, Business Administration, or related field. Minimum 3 years of experience in airline reservation and ticketing within a travel agency or airline environment. Experience handling both domestic and international travel bookings. Technical Skills Proficiency in at least one GDS system:Amadeus Sabre Travelport Galileo Strong knowledge of:Flight reservations and ticket issuance Fare construction and pricing Reissues, exchanges, refunds, and EMDsBSP procedures and airline ticketing regulations Airline fare rules and baggage policies IATA standards and travel industry practices Proficiency in Microsoft Office applications. Skills & Competencies Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work under pressure and meet deadlines. Problem-solving and conflict-resolution skills. Strong organizational and multitasking abilities. Professional appearance and attitude. Preferred Qualifications Certification in airline reservation and ticketing. Knowledge of BSP reporting and reconciliation. Experience with corporate travel accounts. Familiarity with visa and travel insurance procedures. IATA/UFTAA certification is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Purpose <br></b><br>Responsible for managing ticketing tasks, including booking, issuing, and reissuing tickets for clients.<br><br> <br><b>Job Responsibilities (Company- Specific)<br></b><br> Book, issue, reissue, refund tickets on both sabre and amadeus promptly and accurately.<br><br> Compare prices with suppliers to ensure the best value for clients.<br><br> Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries.<br><br> Ensure smooth communication and coordination to fulfill ticketing needs.<br><br> Reissue tickets and compare prices with suppliers to secure the best deals.<br><br> Monitor and manage ticketing queues to ensure timely processing.<br><br> Resolve any delays or bottlenecks in the ticketing process.<br><br> Ensure all related tasks are completed accurately and on time<br><br> <br><b>Standard Responsibilities (Profession Wide)<br></b><br>Maintain a high level of customer service by addressing ticketing-related concerns promptly.<br><br> <br><b>Job Requirements, Qualifications and Skills <br></b><br> Experience in ticketing or travel consulting<br><br> Knowledge of ticketing systems and the travel industry<br><br> Bachelor s degree in tourism, hospitality, or related field <br><br> Travel industry certifications (e.g., IATA) a plus<br><br> Strong communication and customer service skills<br><br> Proficient in ticketing software and Microsoft Office</div></section>

Job Purpose <br>Responsible for managing ticketing tasks, including booking, issuing, and reissuing tickets for clients. <br> <br>Job Responsibilities (Company- Specific) <br>• Book, issue, reissue, refund tickets on both sabre and amadeus promptly and accurately. <br>• Compare prices with suppliers to ensure the best value for clients. <br>• Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries. <br>• Ensure smooth communication and coordination to fulfill ticketing needs. <br>• Reissue tickets and compare prices with suppliers to secure the best deals. <br>• Monitor and manage ticketing queues to ensure timely processing. <br>• Resolve any delays or bottlenecks in the ticketing process. <br>• Ensure all related tasks are completed accurately and on time <br> <br>Standard Responsibilities (Profession – Wide) <br>Maintain a high level of customer service by addressing ticketing-related concerns promptly. <br> <br>Job Requirements, Qualifications and Skills <br>• Experience in ticketing or travel consulting <br>• Knowledge of ticketing systems and the travel industry <br>• Bachelor’s degree in tourism, hospitality, or related field <br>• Travel industry certifications (e.g., IATA) a plus <br>• Strong communication and customer service skills <br>• Proficient in ticketing software and Microsoft Office

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Handle airline ticket booking, reissue, refund, and cancellation</p></li><li><p>Manage reservations through GDS systems such as Sabre, Galileo, or Amadeus</p></li><li><p>Assist customers and travel agents with fare quotations and travel queries</p></li><li><p>Issue domestic and international air tickets</p></li><li><p>Follow up on payments, booking confirmations, and schedule changes</p></li><li><p>Coordinate with airlines and suppliers for ticketing support</p></li><li><p>Maintain accurate booking records and daily reports</p></li><li><p>Handle urgent travel requests professionally</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum 2–5 years experience in airline ticketing or travel agency</p></li><li><p>Knowledge of GDS systems (Sabre/Galileo/Amadeus)</p></li><li><p>Good communication skills in English, Urdu/Hindi &amp; Arbic</p></li><li><p>Experience in fare calculation, reissue, refunds, and travel documentation</p></li><li><p>Ability to work under pressure and handle multiple bookings</p></li><li><p>Knowledge of UAE travel market is preferred</p></li><li><p>Immediate joining preferred</p></li></ol><p></p></section>

Key Responsibilities Arrange domestic and international flight bookings. Book hotels, transportation, and other travel services. Process ticket changes, cancellations, refunds, and reissues. Coordinate travel requests with employees, HR, and travel agencies. Ensure travel documents and approvals are complete. Maintain travel records and prepare basic travel reports. Support project mobilization/demobilization and VIP travel. Assist in resolving travel-related issues and ensuring timely service. Qualifications & Experience Bachelor's degree or equivalent.3–5 years of experience in corporate ticketing or travel management. Knowledge of airline reservation systems (Amadeus, Galileo, or Sabre). Experience in construction or real estate is an advantage. Skills Airline ticketing systems Organization and time management Communication and customer service Attention to detail Problem-solving

A well-known travel agency is seeking a Ticketing agent officer who has 3 years experience in the travel industry and living in beirut or metn area

Company Description GOLD STARS TRAVEL is a travel company headquartered in المنصورة, بيلا, كفر الشيخ, Egypt. The company specializes in providing exceptional travel and tourism services tailored to meet the needs of its customers. GOLD STARS TRAVEL is dedicated to delivering high-quality experiences through a strong focus on customer service and satisfaction. Located at the heart of Egypt, the company takes pride in its diverse offerings and commitment to excellence.<br> Role Description This is a part-time, on-site role for a Reservations Ticketing Agent located in Ad Daqahliyah, Egypt. The Reservations Ticketing Agent will manage and process customer reservations, issue tickets, and provide assistance with travel-related inquiries. The role involves interacting with clients to ensure their travel needs are met efficiently, delivering excellent customer service, and handling sales transactions for tickets and related services. The agent will also collaborate with the team to ensure smooth operations and customer satisfaction.<br> Qualifications Strong Communication skills, with the ability to interact professionally with customers and team members. Experience in Reservations and Travel & Tourism to expertly assist clients with their booking needs. Proven Customer Service and Sales skills to provide a positive client experience and drive business growth. Attention to detail, ability to multitask, and proficiency in ticketing systems are beneficial. Flexibility to work in a part-time schedule on-site in Ad Daqahliyah, Egypt. Background in travel or tourism is a plus. Proficiency in additional languages is an advantage.

Company Description<br> <br>Home Gate Construction is a leading turnkey construction company delivering comprehensive projects across Egypt. Established in 2018, the company has quickly earned a reputation for excellence through disciplined execution and a dedication to quality. With a skilled and experienced team, Home Gate provides integrated services that cover the full project lifecycle, including design coordination, construction, finishing, and handover. The company is committed to delivering value and innovative solutions to clients.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Reservations Ticketing Agent based in Cairo, Egypt. The role involves handling reservations, managing booking processes, and providing excellent customer service to clients. Additional responsibilities include responding to inquiries, coordinating with customers to confirm requirements, and assisting in resolving any booking-related issues. Supporting sales initiatives related to ticketing and travel services will also be a key part of this role.<br><br> Qualifications<br> <br>Strong Communication skills and a customer-centric approach Expertise in Reservations and booking systems Experience in Customer Service with a focus on client satisfaction Knowledge of Travel & Tourism industry practices Sales skills, including upselling and relationship building Proficiency in using relevant software and tools is an advantage Fluency in English and Arabic is preferred Bachelor's degree in Travel & Tourism, Hospitality, Business, or related field is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Welcome and guide customers. Sell and issue tickets according to current procedures. Manage reservations, modifications, and cancellations. Collect payments and ensure cash register maintenance. Inform customers about schedules, fares, and travel or access conditions. Handle first-level complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac or Bac+2 in commerce, management, tourism, or equivalent. Experience in a similar role is an asset. Good command of computer tools.</p><p></p></section>

???? Alorica Egypt is Hiring – B2 English Speakers ???? <br><br>???? Location: Sheikh Zayed<br><br>We are looking for B2 English speakers to join our Events Ticketing Account ???? ????️ <br><br>✅ Who can apply?<br>Graduates and Dropouts<br><br>???? Job Requirements<br>Fluent English (B2)<br>Flexibility to work in rotational shifts, including overnight shifts<br><br>???? What we offer<br><br>???? Attractive salary<br>???? Overnight allowance<br>???? Fast promotions starting from 3 to 6 months based on performance<br>???? Transportation provided<br>???? Door-to-door transportation for females after 10 PM<br><br>If you’re looking for a stable job, a professional work environment, and fast career growth,<br><br> Alorica Sheikh Zayed is the right place for you!<br><br>???? Apply Through this link <br>https://talkpu.sh/t/Lsbs9WJp0<br><br>Or through Whats App <br>https://wa.me/201020332807

About the job<br>We are hiring experienced and motivated Travel Advisors to join our growing team. If you have strong English communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you. Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking details Requirements:• Fluent English communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindset Qualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environment What we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support

Responsible for managing ticketing tasks, including booking, issuing, and reissuing tickets for clients. <br> <br>Job Responsibilities (Company- Specific) <br>• Book, issue, reissue, refund tickets on both sabre and amadeus promptly and accurately. <br>• Compare prices with suppliers to ensure the best value for clients. <br>• Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries. <br>• Ensure smooth communication and coordination to fulfill ticketing needs. <br>• Reissue tickets and compare prices with suppliers to secure the best deals. <br>• Monitor and manage ticketing queues to ensure timely processing. <br>• Resolve any delays or bottlenecks in the ticketing process. <br>• Ensure all related tasks are completed accurately and on time <br> <br>Standard Responsibilities (Profession – Wide) <br>Maintain a high level of customer service by addressing ticketing-related concerns promptly. <br> <br>Job Requirements, Qualifications and Skills <br>• Experience in ticketing or travel consulting <br>• Knowledge of ticketing systems and the travel industry <br>• Bachelor’s degree in tourism, hospitality, or related field <br>• Travel industry certifications (e.g., IATA) a plus <br>• Strong communication and customer service skills <br>• Proficient in ticketing software and Microsoft Office

Job Description:You will serve as a frontline travel booking specialist, managing the complete customer journey from initial inquiry through ticket issuance. Working within a fast-paced sales environment, you will handle inbound and outbound communications, create customized travel solutions using professional GDS systems, process payments securely, and ensure every customer receives expert guidance. This role places you at the heart of helping people realize their travel dreams while driving business growth through exceptional service and follow-through.<br>Client Overview:Our client is an established one-stop travel agency based in Australia with over 10 years of operational excellence. They maintain a physical office in Melbourne while serving customers globally, providing comprehensive travel booking and customer support services. The business is expanding its service capacity to deliver round-the-clock support to travelers worldwide.<br>Schedule:Full-time, schedule not specified (24-hour operation with Australian timing)<br>Responsibilities:Handle incoming calls, messages, and chat inquiries from customers seeking travel bookings Make outbound follow-up calls to nurture leads and close sales opportunities Process flight bookings using the Travelport GDS system with accuracy and efficiency Securely collect and process customer payments for travel services Generate and send e-tickets and booking confirmations to customers Provide ongoing customer support throughout the booking lifecycle Manage the complete sales process from lead generation through post-booking support Maintain detailed records of customer interactions and booking details Respond to customer inquiries regarding flight options, pricing, and travel requirements Collaborate with the operations team to ensure seamless service delivery<br>Must-Have Requirements:Proven experience working with Travelport or similar travel booking and GDS platforms. Excellent written and verbal communication skills in both English and Arabic. Demonstrated experience in travel agency operations or airline booking environments Strong sales aptitude with the ability to convert inquiries into bookings Proficiency in customer service and relationship management Reliable home internet connection with backup internet availability Ability to work during Australian business hours<br>Nice-to-Have Requirements:Bonus if you have worked in a remote customer service or sales environment previously<br>Why Join This Team? Work remotely with a stable, established travel agency with over 10 years in business Join a 24-hour operation supporting customers across multiple time zones Gain experience in a dynamic sales-driven travel environment Be part of a growing team expanding from 2 to 7 staff members Access to professional GDS systems and industry-standard booking tools<br>Independent Contractor Perks: Permanent work from home Immediate hiring Health insurance coverage for eligible locations<br>Note:Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.<br>Reminder:Apply directly to the link provided; you will be redirected to Brunt Work’s Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.<br>Apply now. Start helping.

Job Description:You will serve as a frontline travel booking specialist, managing the complete customer journey from initial inquiry through ticket issuance. Working within a fast-paced sales environment, you will handle inbound and outbound communications, create customized travel solutions using professional GDS systems, process payments securely, and ensure every customer receives expert guidance. This role places you at the heart of helping people realize their travel dreams while driving business growth through exceptional service and follow-through.<br>Client Overview:Our client is an established one-stop travel agency based in Australia with over 10 years of operational excellence. They maintain a physical office in Melbourne while serving customers globally, providing comprehensive travel booking and customer support services. The business is expanding its service capacity to deliver round-the-clock support to travelers worldwide.<br>Schedule:Full-time, schedule not specified (24-hour operation with Australian timing)<br>Responsibilities:Handle incoming calls, messages, and chat inquiries from customers seeking travel bookings Make outbound follow-up calls to nurture leads and close sales opportunities Process flight bookings using the Travelport GDS system with accuracy and efficiency Securely collect and process customer payments for travel services Generate and send e-tickets and booking confirmations to customers Provide ongoing customer support throughout the booking lifecycle Manage the complete sales process from lead generation through post-booking support Maintain detailed records of customer interactions and booking details Respond to customer inquiries regarding flight options, pricing, and travel requirements Collaborate with the operations team to ensure seamless service delivery<br>Must-Have Requirements:Proven experience working with Travelport or similar travel booking and GDS platforms. Excellent written and verbal communication skills in both English and Arabic. Demonstrated experience in travel agency operations or airline booking environments Strong sales aptitude with the ability to convert inquiries into bookings Proficiency in customer service and relationship management Reliable home internet connection with backup internet availability Ability to work during Australian business hours<br>Nice-to-Have Requirements:Bonus if you have worked in a remote customer service or sales environment previously<br>Why Join This Team? Work remotely with a stable, established travel agency with over 10 years in business Join a 24-hour operation supporting customers across multiple time zones Gain experience in a dynamic sales-driven travel environment Be part of a growing team expanding from 2 to 7 staff members Access to professional GDS systems and industry-standard booking tools<br>Independent Contractor Perks: Permanent work from home Immediate hiring Health insurance coverage for eligible locations<br>Note:Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.<br>Reminder:Apply directly to the link provided; you will be redirected to Brunt Work’s Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.<br>Apply now. Start helping.

Job Description:You will serve as a frontline travel booking specialist, managing the complete customer journey from initial inquiry through ticket issuance. Working within a fast-paced sales environment, you will handle inbound and outbound communications, create customized travel solutions using professional GDS systems, process payments securely, and ensure every customer receives expert guidance. This role places you at the heart of helping people realize their travel dreams while driving business growth through exceptional service and follow-through.<br>Client Overview:Our client is an established one-stop travel agency based in Australia with over 10 years of operational excellence. They maintain a physical office in Melbourne while serving customers globally, providing comprehensive travel booking and customer support services. The business is expanding its service capacity to deliver round-the-clock support to travelers worldwide.<br>Schedule:Not specified (24-hour operations with Australian timing, Australian Eastern Time)<br>Responsibilities:Handle incoming calls, messages, and chat inquiries from customers seeking travel bookings Make outbound follow-up calls to nurture leads and close sales opportunities Process flight bookings using the Travelport GDS system with accuracy and efficiency Securely collect and process customer payments for travel services Generate and send e-tickets and booking confirmations to customers Provide ongoing customer support throughout the booking lifecycle Manage the complete sales process from lead generation through post-booking support Maintain detailed records of customer interactions and booking details Respond to customer inquiries regarding flight options, pricing, and travel requirements Collaborate with the operations team to ensure seamless service delivery<br>Must-Have Requirements:Proven experience working with the Travelport GDS booking system Excellent English communication skills, both written and verbal Demonstrated experience in travel agency operations or airline booking environments Strong sales aptitude with the ability to convert inquiries into bookings Proficiency in customer service and relationship management Reliable home internet connection with backup internet availability Ability to work during Australian business hours<br>Nice-to-Have Requirements:Bonus if you are fluent in Arabic in addition to English; it helps if you have experience managing high-volume customer communications across multiple channels Bonus if you have worked in a remote customer service or sales environment previously<br>Why Join This Team? Work remotely with a stable, established travel agency with over 10 years in business Join a 24-hour operation supporting customers across multiple time zones Gain experience in a dynamic sales-driven travel environment Be part of a growing team expanding from 2 to 7 staff members Access to professional GDS systems and industry-standard booking tools<br>Independent Contractor Perks: Permanent work from home Immediate hiring Health insurance coverage for eligible locations<br>Note:Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.<br>Reminder:Apply directly to the link provided; you will be redirected to Brunt Work’s Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.<br>Apply now. Start helping.