Arabic Teacher Jobs - Mansoura Egypt

<p><br><strong>Job Title:</strong> Customer Service Representative (Call Center - Arabic)<br><br>&nbsp;</p><p><strong>Job Overview</strong><br>We are looking for a customer service representative to respond to customer inquiries in Arabic and provide excellent support via phone.</p><p><strong>Responsibilities</strong></p><ul><li>Receive customer calls and address their inquiries and complaints</li><li>Provide clear and accurate information about products and services</li><li>Resolve customer issues quickly and professionally or escalate them to the relevant department</li><li>Log call data and follow up on the system</li><li>Adhere to quality standards and required performance metrics</li></ul><p><strong>Requirements</strong></p><ul><li>Intermediate or university degree</li><li>Proficiency in the Arabic language (written and spoken) with a clear dialect</li><li>Good communication skills and a clear voice</li><li>Ability to handle pressure and deal with customers calmly</li><li>Basic computer knowledge and fast typing skills</li><li>Experience is not required (previous experience is preferred)</li><li>Willingness to work in shifts</li></ul><p>&nbsp;</p>

<p>Job Overview</p><p>We are seeking a highly motivated and ambitious Sales/Telesales Intern to join our dynamic team in Mansoura. This is an exceptional opportunity for an early-career professional to gain hands-on experience in a fast-paced commercial environment, develop advanced communication techniques, and contribute directly to our business growth goals.</p><p>Key Responsibilities</p><ul><li>Conduct outbound calls to prospective clients to introduce our products and services.</li><li>Identify and qualify sales leads through active research and networking.</li><li>Maintain an accurate and updated database of prospective and current customer interactions in our CRM.</li><li>Build and sustain strong professional relationships with new and existing clients.</li><li>Collaborate with the marketing and sales departments to refine outreach strategies and achieve conversion targets.</li><li>Prepare weekly progress reports on outreach activities and sales performance.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree from an accredited university.</li><li>1 to 3 years of experience in customer service, sales, or a related field.</li><li>Residency in or near Mansoura, Egypt.</li><li>Strong verbal and written communication skills in both Arabic and English.</li><li>A results-driven mindset with the ability to handle objections professionally.</li><li>Proficiency in Microsoft Office Suite and basic CRM tools.</li></ul><p>Required Skills</p><ul><li>Excellent persuasive and negotiation abilities.</li><li>High level of emotional intelligence and active listening skills.</li><li>Strong organizational and time-management capabilities.</li><li>Adaptability to changing market conditions and targets.</li><li>Professionalism and strong business ethics.</li></ul><p>Benefits and Perks</p><ul><li>Comprehensive on-the-job training and mentorship from industry professionals.</li><li>Opportunity for career advancement into a permanent full-time position based on performance.</li><li>Exposure to diverse business operations and professional networking opportunities.</li><li>A collaborative and supportive work environment that values innovation and personal growth.</li></ul>