Jobs in Tourism Sector in Egypt
6785 Jobs Found
toto
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>Hostess</h4>
<p>Four Seasons Hotel Cairo at The First Residence</p>
<p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced hostess who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p>
<h4>About the role:</h4>
<p>The hostess is the first interaction for guests in our restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.</p>
<h4>What you will do:</h4>
<ul>
<li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.</li>
<li>Manage the host stand, review the reservation book, and make recommendations as to the setup of the table sections.</li>
<li>Ensure the cleanliness of each section of the dining rooms and make necessary improvements, as well as check each table before opening to ensure its proper setting.</li>
<li>Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>One to two years’ previous experience in a food & beverage outlet; previous employment experience within a luxury hotel is considered an asset.</li>
<li>Ability to operate computer equipment and other food & beverage computer systems.</li>
<li>Strong communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discount for stays at any Four Seasons worldwide.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time job with 44 working hours a week.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Responsible receive guests in any outlet and escort them to tables by standard way.</p><br><p>* Assigned to work in bars or restaurant</p><br><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>* Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.</p><br><p>* Comply with the departmental instructions and procedures published by the F&B Department.</p><br><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>* Comply with operational rules.</p><br><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>* Attend the orientation training.</p><br><p>* Undergo two performance assessments each year.</p><br><p>* Strive to achieve 100% customer satisfaction</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: English is required.</p><br><p>* Courses and Training: Vocational trainings and seminars.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Basic knowledge of the products and services in the related field</p><br> </div>
Egypt
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Greeting and checking in/out guests efficiently while verifying registration information and processing payments</li><li>Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</li><li>Handling guest inquiries, complaints, and special requests to ensure a positive experience</li><li>Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</li><li>Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</li><li>Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</li><li>Following brand standards and company policies to ensure consistent service quality</li><li>Manage online, phone and in-person room reservations</li><li>Welcome guests, check them in, distribute room keys and explain the hotel’s amenities</li><li>Take payment from customers</li><li>Respond to guests’ issues and complaints in a friendly, timely manner</li><li>Explain local amenities and attractions to guests</li><li>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree of Hotel Management or Equivalent </li><li>At least two years of customer service experience</li><li>One year of front desk experience in the hospitality industry</li><li>Excellent verbal communication skills</li><li>Availability to work shifts, including evenings, weekends and holidays</li><li>Ability to solve client issues in a friendly and timely fashion</li><li>Friendly and welcoming demeanor</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
Egypt
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ol><li>Bring in the daily materials pulled from the storage house to the kitchen.</li><li>To support directly the Chef de Partie or Demi Chef in the daily operation and work.</li><li>To take the full responsibilities of his section when his immediate supervisor is not there.</li><li>To work according to the menu specifications (pictures or/and portions) set by Chef.</li><li>To keep working area at all times in Hygienic conditions according to the rules set by the hotel.</li><li>To communicate to his direct supervisor in all relevant & important matters.</li><li>To control food stock</li><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To generally promote and ensure good inter-departmental relations.</li><li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>To adhere to Company and Hotel rules and regulations at all times.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>To assist the Duty Manager in any task outlined/detailed by him/her.</li><li>To comply with any reasonable request made by management to the best of your ability.</li><li>To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</li></ol><br>Qualifications<br><br><p><strong>Education</strong>: At least a primary school diploma.</p><br><p><strong>Experience</strong>: Can learn the job in 3 year and perform duties at expected level.</p><br><p><strong>Foreign Language</strong>: Not required.</p><br><p><strong> Courses and Seminars</strong>: Prior attendance in trainings in the related field.</p><br><p><strong>Computer Literacy</strong>: Not required.</p><br><p><strong>Skills</strong>: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
Egypt - Cairo
Key Responsibilities:<br><br>• Welcome and greet all guests in a warm, professional, and friendly manner.<br>• Create a positive first impression that reflects the luxury standards of the venue.<br>• Manage guest reservations, bookings, waiting lists, and table allocations.<br>• Escort guests to their tables and provide menus when required.<br>• Coordinate closely with Captains, Waiters, Restaurant Managers, Guest Relations, and Reservations teams.<br>• Monitor table availability and optimize seating arrangements according to reservations and operational requirements.<br>• Handle guest requests, special occasions, VIP arrivals, and seating preferences professionally.<br>• Maintain accurate reservation records and communicate updates to the relevant departments.<br>• Manage guest flow during busy periods, especially during dinner service and nightlife operations.<br>• Ensure the entrance, reception, and waiting areas are clean, organized, and presentable.<br>• Assist with VIP and special-event arrangements.<br>• Provide accurate information about restaurant concepts, menus, operating hours, events, and entertainment.<br>• Handle guest complaints or concerns politely and refer complex issues to the appropriate manager.<br>• Maintain a high level of personal grooming and professional appearance at all times.<br>• Follow company policies, service standards, safety procedures, and boat-specific operational guidelines.<br>• Support the team in delivering a seamless luxury dining and nightlife experience.<br>• Perform other duties as assigned by the Restaurant Manager.<br><br>Requirements:<br><br>• Previous experience as a Hostess, Receptionist, Guest Relations Agent, or similar hospitality position.<br>• Experience in fine dining, luxury restaurants, hotels, clubs, or nightlife venues is preferred.<br>• Excellent English communication skills; additional languages are an advantage.<br>• Strong interpersonal and communication skills.<br>Professional, confident, friendly, and welcoming personality.<br>• Excellent customer-service and guest-handling skills.<br>• Good organizational and multitasking abilities.<br>• Ability to manage reservations and seating arrangements efficiently.<br>• Ability to work under pressure in a fast-paced hospitality environment.<br>• Flexible to work evenings, weekends, public holidays, and late-night shifts.<br>• Strong attention to detail and professional telephone etiquette.<br>• Presentable appearance with excellent grooming standards.<br>• Team player with a positive and service-oriented attitude.<br>• Ability to handle VIP guests and special requests discreetly and professionally.<br>• Basic computer skills and familiarity with reservation systems is an advantage.<br>• Willingness to work in a floating-boat environment and adapt to changing operational requirements.
Westin
Egypt
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Egypt
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Assists with managing and developing relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Assists in closing the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>The Spa Therapist is responsible for providing high-quality massage, body, and facial treatments to clients to promote relaxation, wellness, and skin health. The role focuses on delivering exceptional guest experiences, maintaining hygiene standards, and upselling spa products and packages.</p><br><br>Qualifications<br><br><p>Diploma/Certificate in Massage Therapy, Aesthetics, or Cosmetology from a recognized institut</p><br><p>Stay updated on new techniques, wellness trends, and product knowledge</p><br> </div>
NOVOTEL
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <p>Key Responsibilities</p> <p>Revenue Strategy & Planning</p> <ul> <li>Develop and implement revenue management strategies to maximize RevPAR, ADR, and occupancy.</li> <li>Analyze historical data, market trends, and demand patterns to forecast future business levels.</li> <li>Monitor daily pickup, pace, and booking trends and adjust pricing strategies accordingly.</li> <li>Develop short-term and long-term revenue forecasts and budget recommendations.</li> <li>Identify opportunities to increase revenue across all hotel segments.</li> </ul> <p>Pricing & Inventory Management</p> <ul> <li>Establish and maintain optimal pricing strategies across all distribution channels.</li> <li>Manage room inventory and availability to maximize profitability.</li> <li>Control room allocation and restrictions, including minimum length of stay, close-to-arrival, and close-to-departure controls.</li> <li>Ensure alignment of rates and availability across all distribution channels. / To ensure rate alignment and consistency across all distribution channels.</li> </ul> <p>Market Analysis</p> <ul> <li>Conduct regular competitor benchmarking and market intelligence analysis.</li> <li>Monitor local market conditions, events, and economic trends affecting demand.</li> <li>Analyze STR reports and identify opportunities for market penetration and revenue growth.</li> <li>Recommend tactical actions based on market performance and competitor activity.</li> </ul> <p>Distribution Channel Management</p> <ul> <li>Optimize hotel performance across direct and indirect distribution channels.</li> <li>Monitor online travel agencies (OTAs), GDS, brand websites, and other booking platforms.</li> <li>Ensure rate parity and channel effectiveness.</li> <li>Collaborate with Sales, Marketing, and Reservations teams to maximize channel profitability.</li> </ul> <p>Reporting & Performance Management</p> <ul> <li>Prepare daily, weekly, and monthly revenue reports.</li> <li>Present revenue performance and forecasting during commercial and executive meetings.</li> <li>Analyze key performance indicators including:<ul> <li>RevPAR</li> <li>ADR</li> <li>Occupancy</li> <li>Market Share</li> <li>Revenue Index (RGI)</li> <li>Channel Performance</li> </ul> </li> </ul> <p>Collaboration & Leadership</p> <ul> <li>Work closely with Sales, Marketing, Front Office, Reservations, and Finance teams.</li> <li>Participate in commercial strategy meetings and business reviews.</li> <li>Support promotional activities and special event pricing strategies.</li> <li>Train and guide team members on revenue management best practices and Accor standards.</li> </ul> <br> <div>Qualifications</div> <br> <p>Education</p> <ul> <li>Bachelor's Degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or related field.</li> </ul> <p>Experience</p> <ul> <li>Minimum 2 4 years of experience in Revenue Management within the hospitality industry.</li> <li>Previous experience with Accor Hotels is an advantage.</li> <li>Strong knowledge of hotel distribution systems and revenue optimization techniques.</li> </ul> <p>Technical Skills</p> <ul> <li>Proficiency in Microsoft Excel and data analysis.</li> <li>Experience with PMS, CRS, RMS, and Channel Manager systems.</li> <li>Knowledge of Accor systems and revenue management tools is preferred.</li> <li>Strong analytical and forecasting skills.</li> </ul> <p>Competencies</p> <ul> <li>Strategic Thinking</li> <li>Commercial Acumen</li> <li>Analytical Skills</li> <li>Decision Making</li> <li>Attention to Detail</li> <li>Communication Skills</li> <li>Problem Solving</li> <li>Leadership and Team Collaboration</li> <li>Results Orientation</li> <li>Adaptability</li> </ul> <p>Key Performance Indicators (KPIs)</p> <ul> <li>Achievement of budgeted RevPAR</li> <li>Achievement of ADR targets</li> <li>Occupancy growth</li> <li>Revenue Index (RGI) performance</li> <li>Forecast accuracy</li> <li>Distribution channel profitability</li> <li>Market share growth</li> <li>GOP contribution</li> </ul></div></section>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities Revenue Strategy & Planning Develop and implement revenue management strategies to maximize RevPAR, ADR, and occupancy. Analyze historical data, market trends, and demand patterns to forecast future business levels. Monitor daily pickup, pace, and booking trends and adjust pricing strategies accordingly. Develop short-term and long-term revenue forecasts and budget recommendations. Identify opportunities to increase revenue across all hotel segments. Pricing & Inventory Management Establish and maintain optimal pricing strategies across all distribution channels. Manage room inventory and availability to maximize profitability. Control room allocation and restrictions, including minimum length of stay, close-to-arrival, and close-to-departure controls. Ensure alignment of rates and availability across all distribution channels. / To ensure rate alignment and consistency across all distribution channels. Market Analysis Conduct regular competitor benchmarking and market intelligence analysis. Monitor local market conditions, events, and economic trends affecting demand. Analyze STR reports and identify opportunities for market penetration and revenue growth. Recommend tactical actions based on market performance and competitor activity. Distribution Channel Management Optimize hotel performance across direct and indirect distribution channels. Monitor online travel agencies (OTAs), GDS, brand websites, and other booking platforms. Ensure rate parity and channel effectiveness. Collaborate with Sales, Marketing, and Reservations teams to maximize channel profitability. Reporting & Performance Management Prepare daily, weekly, and monthly revenue reports. Present revenue performance and forecasting during commercial and executive meetings. Analyze key performance indicators including: RevPAR ADR Occupancy Market Share Revenue Index (RGI) Channel Performance Collaboration & Leadership Work closely with Sales, Marketing, Front Office, Reservations, and Finance teams. Participate in commercial strategy meetings and business reviews. Support promotional activities and special event pricing strategies. Train and guide team members on revenue management best practices and Accor standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's Degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or related field. Experience Minimum 2 4 years of experience in Revenue Management within the hospitality industry. Previous experience with Accor Hotels is an advantage. Strong knowledge of hotel distribution systems and revenue optimization techniques. Technical Skills Proficiency in Microsoft Excel and data analysis. Experience with PMS, CRS, RMS, and Channel Manager systems. Knowledge of Accor systems and revenue management tools is preferred. Strong analytical and forecasting skills. Competencies Strategic Thinking Commercial Acumen Analytical Skills Decision Making Attention to Detail Communication Skills Problem Solving Leadership and Team Collaboration Results Orientation Adaptability Key Performance Indicators (KPIs) Achievement of budgeted RevPAR Achievement of ADR targets Occupancy growth Revenue Index (RGI) performance Forecast accuracy Distribution channel profitability Market share growth GOP contribution</p><p></p></section>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Novotel Cairo El Borg</p><br><br>Job Description<br><br><p>Key Responsibilities</p><br><p>Revenue Strategy & Planning</p><br><ul><li>Develop and implement revenue management strategies to maximize RevPAR, ADR, and occupancy.</li><li>Analyze historical data, market trends, and demand patterns to forecast future business levels.</li><li>Monitor daily pickup, pace, and booking trends and adjust pricing strategies accordingly.</li><li>Develop short-term and long-term revenue forecasts and budget recommendations.</li><li>Identify opportunities to increase revenue across all hotel segments.</li></ul><p>Pricing & Inventory Management</p><br><ul><li>Establish and maintain optimal pricing strategies across all distribution channels.</li><li>Manage room inventory and availability to maximize profitability.</li><li>Control room allocation and restrictions, including minimum length of stay, close-to-arrival, and close-to-departure controls.</li><li>Ensure alignment of rates and availability across all distribution channels. / To ensure rate alignment and consistency across all distribution channels.</li></ul><p>Market Analysis</p><br><ul><li>Conduct regular competitor benchmarking and market intelligence analysis.</li><li>Monitor local market conditions, events, and economic trends affecting demand.</li><li>Analyze STR reports and identify opportunities for market penetration and revenue growth.</li><li>Recommend tactical actions based on market performance and competitor activity.</li></ul><p>Distribution Channel Management</p><br><ul><li>Optimize hotel performance across direct and indirect distribution channels.</li><li>Monitor online travel agencies (OTAs), GDS, brand websites, and other booking platforms.</li><li>Ensure rate parity and channel effectiveness.</li><li>Collaborate with Sales, Marketing, and Reservations teams to maximize channel profitability.</li></ul><p>Reporting & Performance Management</p><br><ul><li>Prepare daily, weekly, and monthly revenue reports.</li><li>Present revenue performance and forecasting during commercial and executive meetings.</li><li>Analyze key performance indicators including:<ul><li>RevPAR</li><li>ADR</li><li>Occupancy</li><li>Market Share</li><li>Revenue Index (RGI)</li><li>Channel Performance</li></ul></li></ul><p>Collaboration & Leadership</p><br><ul><li>Work closely with Sales, Marketing, Front Office, Reservations, and Finance teams.</li><li>Participate in commercial strategy meetings and business reviews.</li><li>Support promotional activities and special event pricing strategies.</li><li>Train and guide team members on revenue management best practices and Accor standards.</li></ul><br>Qualifications<br><br><p>Education</p><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or related field.</li></ul><p>Experience</p><br><ul><li>Minimum 2–4 years of experience in Revenue Management within the hospitality industry.</li><li>Previous experience with Accor Hotels is an advantage.</li><li>Strong knowledge of hotel distribution systems and revenue optimization techniques.</li></ul><p>Technical Skills</p><br><ul><li>Proficiency in Microsoft Excel and data analysis.</li><li>Experience with PMS, CRS, RMS, and Channel Manager systems.</li><li>Knowledge of Accor systems and revenue management tools is preferred.</li><li>Strong analytical and forecasting skills.</li></ul><p>Competencies</p><br><ul><li>Strategic Thinking</li><li>Commercial Acumen</li><li>Analytical Skills</li><li>Decision Making</li><li>Attention to Detail</li><li>Communication Skills</li><li>Problem Solving</li><li>Leadership and Team Collaboration</li><li>Results Orientation</li><li>Adaptability</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Achievement of budgeted RevPAR</li><li>Achievement of ADR targets</li><li>Occupancy growth</li><li>Revenue Index (RGI) performance</li><li>Forecast accuracy</li><li>Distribution channel profitability</li><li>Market share growth</li><li>GOP contribution</li></ul> </div>
Egypt - Egypt
<p><h4>Job summary</h4>
<p>Assists the sous chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.</li>
<li>Supervises kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).</li>
<li>Communicates production needs to key personnel.</li>
<li>Produces production prep list.</li>
<li>Assists in developing daily and seasonal menu items.</li>
<li>Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).</li>
<li>Assists in estimating daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Assumes duties of the sous chef in his/her absence.</li>
<li>Assists chef in daily line up and conducts in his/her absence.</li>
</ul>
<p><strong>Establishing and maintaining kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met <br>• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).<br>• Communications production needs to key personnel.<br>• Produces production prep list.<br>• Assists in developing daily and seasonal menu items.<br>• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).<br>• Assists in estimating daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Assumes duties of the Sous Chef in his/her absence.<br>• Assists Chef in daily line up and conducts in his/her absence.<br>Establishing and Maintaining Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Egypt
<p><h4>Job summary</h4>
<p>Assists the sous chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.</li>
<li>Supervises kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).</li>
<li>Communicates production needs to key personnel.</li>
<li>Produces production prep list.</li>
<li>Assists in developing daily and seasonal menu items.</li>
<li>Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).</li>
<li>Assists in estimating daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Assumes duties of the sous chef in his/her absence.</li>
<li>Assists chef in daily line up and conducts in his/her absence.</li>
</ul>
<p><strong>Establishing and maintaining kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met <br>• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).<br>• Communications production needs to key personnel.<br>• Produces production prep list.<br>• Assists in developing daily and seasonal menu items.<br>• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).<br>• Assists in estimating daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Assumes duties of the Sous Chef in his/her absence.<br>• Assists Chef in daily line up and conducts in his/her absence.<br>Establishing and Maintaining Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p>
<ul>
<li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li>
<li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li>
<li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li>
<li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li>
<li>Maintain and update guest records in the hotel management system with attention to detail</li>
<li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li>
<li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li>
<li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li>
<li>Process payments and manage cash transactions accurately and securely</li>
<li>Maintain a clean, organized, and professional front desk environment at all times</li>
<li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li>
<li>Respond to guest feedback and contribute to continuous service improvement initiatives</li>
</ul>
<h4>What is in it for you:</h4>
<ul>
<li>Paid time off</li>
<li>Medical insurance</li>
<li>Complimentary shift meal</li>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies and Educational Assistance for further development</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li>
<li>Proven front desk or reception experience in a hotel or similar establishment</li>
<li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li>
<li>Proficiency with hotel management systems and property management software</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li>
<li>Professional appearance and demeanor with strong interpersonal skills</li>
<li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li>
<li>Proficiency in Microsoft Office applications</li>
<li>Knowledge of luxury hospitality service standards and protocols</li>
<li>Experience with loyalty programs or VIP guest services is preferred</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li>
<li>Strong attention to detail and accuracy in data entry and record-keeping</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises.</p><br><p>* Offering and promote the digestive trolley. Spoil our guests with a big smile on your face.</p><br><p>* Converse with guest in fluent English and be able to entertain with a sensible conversation.</p><br><p>* Speak at least one other European language.</p><br><p>* Work towards target revenue per guests and revenue per month.</p><br><p>* Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation.</p><br><p>* Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant</p><br><p>* Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu.</p><br><p>* Work with head chef on menu and ingredients which are wine friendly.</p><br><p>* Helps writing the menus in accordance with maitre’d.</p><br><p>* Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door.</p><br><p>* Carry out monthly stock control, inventory. Update continuously all stock forms.</p><br><p>* Be in charge of purchasing the wines and creating the wine list based on the chef recipes.</p><br><p>* The sommelier handles all wine inventory and management.</p><br><p>* Waiters are trained by the sommelier on the wine list and successful pairings.</p><br><p>* Discuss wine orders and their subsequent pricing with Therese Herzog.</p><br><p>* Make sure wines get returned to suppliers and credits issued for corked and spoiled wines.</p><br><p>* Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new.</p><br><p>* deliveries are stored immediately and update on the wine and inventory list</p><br><p>* Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.)</p><br><p>* Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests.</p><br><p>* Become a Herzog wine ambassador.</p><br><p>* During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked.</p><br><p>* Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door.</p><br><p>* Visit other cellar doors and wineries and take along all interested staff.</p><br><p>* Suggest wine related items which could be sold in the cellar door and restaurant</p><br><p>* Review all accounting reports before submitted to the financial controller or his delegated for approval.</p><br><p>* Review the purchase requests & purchase orders (verify the limit).</p><br><p>* Reconcile the bank accounts on monthly basis.</p><br><p>* Review the F&B linen, uniform, glassware, and etc. inventory.</p><br><p>* Analysing the assets and liabilities accounts.</p><br><p>* Supervising the finance department personnel as detailed in the organization chart</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 4 years of related work experience following theoretical education.</p><br><p>* Foreign Language: Sufficient level of English, communicate effectively with guests.</p><br><p>* Courses and Training: Advanced level of theoretical and practical knowledge.</p><br><p>* Computer Literacy:</p><br><p> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.</p><br> </div>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises.</li>
<li>Offer and promote the digestive trolley. Spoil our guests with a big smile on your face.</li>
<li>Converse with guests in fluent English and be able to entertain with sensible conversation.</li>
<li>Speak at least one other European language.</li>
<li>Work towards target revenue per guest and revenue per month.</li>
<li>Maintain and update wine and all other beverage lists. Ensure wines of critical age get sold. Establish sommelier recommendations.</li>
<li>Check pricing is up to date. Maintain standards as would be expected in a Michelin star rated restaurant.</li>
<li>Train front of house and chefs about wine and wine matching. Make sure all service staff know which wines to recommend to each dish on the menu.</li>
<li>Work with head chef on menu and ingredients which are wine friendly.</li>
<li>Help write the menus in accordance with maître d’.</li>
<li>Carry out wine education classes. Be fully trained in Herzog wines to be able to back up cellar door.</li>
<li>Carry out monthly stock control and inventory. Update continuously all stock forms.</li>
<li>Be in charge of purchasing the wines and creating the wine list based on the chef’s recipes.</li>
<li>The sommelier handles all wine inventory and management.</li>
<li>Train waiters on the wine list and successful pairings.</li>
<li>Discuss wine orders and their subsequent pricing with Therese Herzog.</li>
<li>Make sure wines are returned to suppliers and credits issued for corked and spoiled wines.</li>
<li>Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new deliveries are stored immediately and update the wine and inventory list.</li>
<li>Responsible for the cigar collection. Know and recommend offerings. Responsible for the handling and maintenance of the cigars and the humidors. Provide cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.)</li>
<li>Monthly inventory and stock control of cigars.</li>
<li>Assist and replace the maître d’ during their absence including cash up and reconciliation.</li>
<li>Carry out some work with Hans Herzog and assistant winemaker in the vineyard and winery to understand Herzog wines. Liaise regularly about new releases and feedback from guests.</li>
<li>Become a Herzog wine ambassador.</li>
<li>During vintage establish roster for service and chef staff to help with picking and lecture about the grape varieties being picked.</li>
<li>Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro, and cellar door.</li>
<li>Visit other cellar doors and wineries and take along all interested staff.</li>
<li>Suggest wine-related items which could be sold in the cellar door and restaurant.</li>
<li>Review all accounting reports before submission to the financial controller or their delegate for approval.</li>
<li>Review purchase requests and purchase orders (verify the limit).</li>
<li>Reconcile the bank accounts on a monthly basis.</li>
<li>Review the food and beverage linen, uniform, glassware, and other inventory.</li>
<li>Analyze the assets and liabilities accounts.</li>
<li>Supervise the finance department personnel as detailed in the organization chart.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 4 years of related work experience following theoretical education.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests.</li>
<li>Courses and training: Advanced level of theoretical and practical knowledge.</li>
<li>Computer literacy.</li>
<li>Skills: Have good communication with guests and ability to control staff and handle guest complaints.</li>
</ul></p><p></p>
Egypt - Al Bahr al Ahmar
Company Description The Cascades Golf Resort, SPA & Thalasso is a luxury destination elevated at the highest point of the Somabay Peninsula, offering panoramic views of the Red Sea, desert mountains, and lush golf fairways. The resort features an 18-hole, par 72 Cascades Golf Course designed by Gary Player, attracting golf enthusiasts from around the world. Guests also enjoy The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas globally, with 65 treatment rooms across 7,500 m². The property combines premium leisure, wellness, and hospitality services, creating a refined and dynamic environment for team members. Working at The Cascades means being part of a professional team dedicated to delivering exceptional guest experiences.<br>Role Description The Host/Hostess role is a full-time, on-site position based in Hurghada at The Cascades Golf Resort, SPA & Thalasso. The Host/Hostess welcomes guests upon arrival, manages seating arrangements, and coordinates with the restaurant and bar teams to ensure a smooth guest flow. Daily tasks include handling reservations, maintaining accurate guest lists, answering phone inquiries, and providing information about menus, services, and resort facilities. The role involves maintaining a clean and organized reception or hostess area, monitoring guest satisfaction, and promptly addressing or escalating guest concerns. The Host/Hostess collaborates closely with colleagues across departments to deliver a consistent, high-standard guest experience and support special events or peak service times.<br>Qualifications<br> Strong interpersonal skills and customer service abilities to interact professionally and courteously with guests and team members. Experience managing reservations and guest lists, including familiarity with basic reservation systems or booking software. Excellent verbal communication skills and confident phone etiquette for handling inquiries and confirming bookings. Professional appearance, hospitality mindset, and the ability to remain calm and organized in a fast-paced environment. Fluency in English; additional languages are an advantage in an international resort setting. Previous experience in front-of-house, hostess, or guest relations roles in hotels, resorts, or restaurants is preferred. Availability to work flexible hours, including evenings, weekends, and holidays as required by resort operations.
Knauf MEASA
Egypt - Egypt
<p>Follow all instructions made by the shift leader / production manager / Deputy Production manager. Prepare the mixer by cleaning it and makes sure that no harden gypsum pieces is inside it. Operating the water, foam, glue, silicon, dispersant manually and check their efficiency before starting production. Checking the PLC operating system and to make sure all operating switches are at AUTO position. Adjust the forming plate, folder guides, and creasers according to product type. Coordinating with the Paper & additive operator to make sure of using the suitable paper type and the additives silos are filled and ready. Adjusting the belt speed, additives amounts according to the production plan made by the production engineer. Checking the production line by making a cold run test. Coordinate with the dryer operator to start the production line. Coordinate with the knife operator to make necessary adjustments on the creaser positions, forming plate according to the test results made by the knife operator. Makes the product test as water/ plaster ratio, slurry density, initial final setting time, foam density. Inspect the edges of boards on the setting belt and mark the defected ones and report to the knife operator. Fill the daily mixer report Follow the safety procedures when sudden fault- shutdown occurs. Like using the emergency water, cut the paper, clean the mixer area and forming plate. Report and help in maintenance of any sudden faults occurs in the machine Perform the cleaning tasks needed in the maintenance day. Wearing his PPE (personal protective equipment) and following the safety procedures in the plant.</p><p><strong>Desired Candidate Profile</strong></p><p>We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas this is an added advantage:</p><ul><li>Education: Bachelor's in chemistry</li><li>Experience: Min.2years experience at same position.</li><li>Training required: Computer and English scale</li></ul>