Jobs in Tourism Sector in Egypt
6875 Jobs Found
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we.</p>
<p>We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Responsible for assessing the risk in hotel work environment to minimizing associates’ illness and injury during work hour. Inspecting hazardous factor in the work environment, quality of equipment or facility that used by associates. Lead the organization toward a healthy and safe work environment by advising, monitoring, and reporting in the workplace, and engaging staff in programs that ensure safe practices in the workplace.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p>We are currently seeking the creative talent a Full-time Reservations Agent that is well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team who will be responsible for handling several telephone calls at any given time, having the ability to recite all information regarding hotel facilities, utilize the guest history program to ensure maximum accuracy and recognition, while also utilizing the computer system in retrieving and updating the room reservations.</p><p><strong>Desired Candidate Profile</strong></p><p>Talents must have a bachelor s degree, while proficiency in English, strong selling and interpersonal skills, creativity, attention to detail, and the ability to handle multiple tasks in a fast-paced environment are required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>GDS (Sabre)</strong> <strong>Trainer</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Trainer </strong>will have a passion for air travel along with working knowledge of the <strong>Sabre</strong> platform while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Trainer, you will:</strong></p><br><ul><li>Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. (Sabre platform)</li><li>Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.</li><li>Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.</li><li>Facilitate all aspects of floor-training and BQM training for the program.</li><li>Supervise and coach learners in nesting & BQM type environments.</li></ul><p><strong>You'll also train new hires (luxury air travel sales/representatives) ensuring they are 100% equipped to carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of <strong>training facilitation experience</strong> <u>within the air travel industry</u> (luxury travel sales preferred)</li><li>Ability to enable, guide, evaluate & deliver soft & technical skills training on all aspects of client training.</li><li><p><strong>GDS tools training experience is a must (Sabre)</strong></p><br></li><li><p>Deep passion for luxury air travel and knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
Position Overview We are seeking an accomplished, commercially minded, and highly strategic Public Relations Account Director to lead a portfolio of high-profile clients and serve as a senior leader within our agency.<br>This is not a traditional account management role. The Account Director will be responsible for the overall success, growth, profitability, and strategic direction of assigned client accounts. You will act as a trusted senior advisor to clients, lead integrated communications programs, inspire high-performing teams, and actively identify opportunities to expand existing relationships and win new business.<br>The successful candidate will combine exceptional client leadership with strong public relations expertise, commercial judgment, editorial instinct, and the ability to turn complex business objectives into powerful communications strategies.<br>You must be comfortable operating at both the strategic and executional levels—confidently advising senior executives one moment and challenging a campaign plan, media angle, budget, or team deliverable the next.<br>Key Responsibilities<br>Client Leadership and Strategic Counsel Serve as the senior strategic lead and primary point of accountability for a portfolio of major client accounts. Build trusted, long-term relationships with senior client stakeholders, including executives, communications leaders, marketing teams, and regional decision-makers. Develop a deep understanding of each client’s business, industry, competitive environment, reputation risks, and commercial priorities. Translate business objectives into clear, measurable, and high-impact communications strategies. Provide confident, proactive counsel on corporate reputation, brand positioning, media relations, executive visibility, thought leadership, crisis communications, and stakeholder engagement. Lead senior-level client meetings, strategic workshops, quarterly business reviews, campaign presentations, and performance discussions. Anticipate client needs and emerging issues rather than waiting for instructions or reacting to problems. Challenge clients constructively when necessary and ensure recommendations are based on sound strategic judgment.<br>Integrated Communications Strategy Lead the development of integrated communications strategies across earned media, corporate communications, executive positioning, thought leadership, content, digital platforms, social media, events, and stakeholder engagement. Ensure every communications program has a strong strategic foundation, clear target audiences, compelling messaging, measurable objectives, and a defined business outcome. Identify culturally relevant, timely, and newsworthy opportunities that elevate client visibility and strengthen reputation. Guide teams in developing strong narratives, campaign platforms, media angles, executive profiles, bylined articles, speeches, opinion pieces, and content programs. Ensure communications recommendations are aligned with broader business, marketing, and brand strategies. Maintain a strong understanding of the evolving media, social, economic, cultural, and political landscape affecting clients and their industries.<br>Media Relations and Reputation Management Provide senior oversight of media relations strategies and ensure outreach is targeted, credible, and results-oriented. Maintain strong relationships with influential journalists, editors, producers, commentators, content creators, and industry stakeholders. Identify and develop compelling stories that go beyond routine announcements and generate meaningful media interest. Prepare senior executives for interviews, press conferences, panel discussions, sensitive announcements, and high-pressure media situations. Lead or support crisis communications, issues management, reputation recovery, and rapid-response planning. Ensure all media materials meet the highest editorial standards and reflect a clear understanding of the client’s reputation and risk profile. Guide teams in evaluating the quality and strategic value of media coverage, not simply the quantity of placements.<br>Account Growth and Commercial Management Take full ownership of the commercial health, profitability, retention, and growth of assigned accounts. Develop annual account growth plans and identify opportunities to expand the agency’s scope of work. Proactively introduce new ideas, capabilities, markets, services, and strategic initiatives to existing clients. Lead the preparation of proposals, scopes of work, fee structures, budgets, forecasts, and contract renewals. Monitor account utilization, staffing, resource allocation, billability, scope delivery, and financial performance. Address scope creep, budget pressure, delayed approvals, and resourcing challenges quickly and professionally. Ensure the agency is appropriately compensated for the value, expertise, and resources provided. Contribute actively to new business development, including prospecting, credentials meetings, strategic responses, proposal development, and pitch presentations. Support agency leadership in achieving revenue, profitability, client-retention, and new-business targets.<br>Team Leadership and Development Lead, motivate, and develop multidisciplinary account teams across public relations, content, digital, social media, creative, research, and strategy. Set clear expectations, responsibilities, deadlines, and quality standards for every team member. Create an environment of accountability, collaboration, professionalism, and continuous improvement. Delegate effectively while maintaining appropriate senior oversight of strategy, quality, budget, and client delivery. Coach team members on client management, strategic thinking, writing, media relations, presentation skills, commercial awareness, and professional judgment. Provide direct, timely, and constructive feedback. Identify development needs and create opportunities for team members to grow into stronger consultants and future leaders. Address performance, attitude, communication, or accountability issues promptly and professionally. Work closely with senior leadership to support recruitment, succession planning, resource management, and employee development.<br>Quality and Delivery Excellence Maintain overall responsibility for the quality, accuracy, relevance, and timeliness of all work delivered to clients. Review and strengthen strategies, proposals, reports, presentations, media materials, messaging documents, executive content, and campaign plans. Ensure deliverables are insight-led, commercially relevant, well written, and aligned with the client’s objectives. Establish clear workflows, timelines, approval processes, and reporting structures across all assigned accounts. Ensure teams remain proactive, responsive, organized, and prepared. Resolve client concerns and delivery challenges before they escalate. Maintain high standards of professionalism, confidentiality, judgment, and attention to detail. Ensure all work complies with applicable legal, ethical, regulatory, and agency standards.<br>Measurement and Performance Establish meaningful performance indicators linked to communications and business objectives. Move client reporting beyond activity lists and vanity metrics by demonstrating outcomes, insights, influence, and strategic value. Analyze campaign results, media performance, audience response, competitor activity, and reputation trends. Use data and insights to improve ongoing strategies and strengthen future recommendations. Lead regular account reviews to assess performance, client satisfaction, financial health, risks, opportunities, and next steps. Clearly communicate the agency’s value and contribution to the client’s business.<br>Required Qualifications and Experience<br>Bachelor’s degree in public relations, communications, journalism, marketing, business, or a related field. Typically 8–12 years of relevant communications experience, including substantial experience within a public relations, communications, or integrated marketing agency. Proven experience managing major regional, national, or international client accounts. Demonstrated ability to advise senior executives and manage complex stakeholder relationships. Strong background in corporate communications, media relations, brand reputation, executive positioning, thought leadership, and integrated campaigns. Proven responsibility for account revenue, budgeting, profitability, forecasting, and organic growth. Experience leading and developing account teams at different levels of seniority. Strong experience preparing and presenting proposals, strategic recommendations, and new-business pitches. Excellent written and verbal communication skills in English. Exceptional presentation, negotiation, problem-solving, and relationship-management abilities. Strong understanding of the modern media environment, including digital publishing, social media, creator influence, and AI-enabled communications. Ability to manage multiple complex accounts and priorities in a fast-paced agency environment.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">PROJECT OVERVIEW<br>American Corner Alexandria seeks to engage a qualified trainer/facilitator to design and deliver two highly interactive workshops that utilize experiential learning, gamification, and reflective facilitation techniques. The workshops should foster participant engagement while developing key personal, interpersonal, and leadership competencies in alignment with the objectives of each event.<br>The trainer will be responsible for designing immersive learning experiences where participants actively learn through structured activities, games, reflection, and collaborative challenges rather than traditional lectures.<br>The trainer will design and facilitate the following workshops: (dates of the workshops will be later determined, with one being held in July and the other in August).<br>Workshop 1: 4th of July Celebration<br>• Theme: American Cultural Heritage, Community Building, and Creative Expression<br>• Target Audience: Young adults, adults, and community members<br>Workshop 2: International Youth Day<br>• Theme: Youth Empowerment, Leadership, Teamwork, and Capacity Building<br>• Target Audience: Youth and young professionals (15 30 years)<br>TASKS AND RESPONSIBILITIES<br>Tasks and responsibilities for this position include but are not limited to the following:<br>• Design customized experiential learning workshops/event days tailored to the objectives of each event<br>• Develop detailed facilitation plans, workshop agendas, and activity guides<br>• Design and facilitate highly interactive learning experiences using experiential learning and gamification methodologies<br>• Develop engaging activities that promote teamwork, communication, leadership, creativity, and critical thinking<br>• Incorporate a variety of facilitation techniques including simulations, role plays, team challenges, problem-solving activities, energizers, and collaborative exercises<br>• Design structured reflection and debriefing sessions following each major activity to reinforce learning outcomes and encourage practical application<br>• Adapt activities to suit participants' age groups, backgrounds and group dynamics<br>• Facilitate both workshops while ensuring high levels of participant engagement and interaction<br>• Ensure all activities are conducted in a safe, inclusive, and supportive learning environment<br>• Coordinate with the American Corner Alexandria team regarding workshop flow, logistical requirements and activity setup<br>Program Outline:<br>Workshop 1 4th of July Celebration<br>The workshop should include activities related to:<br>• American culture and traditions<br>• Community engagement<br>• Team building<br>• Creative collaboration<br>• Interactive cultural trivia<br>• Collaborative storytelling<br>• Creative arts and crafts with learning objectives<br>• Team competitions and challenges<br>Workshop 2 International Youth Day<br>The workshop should include activities focused on:<br>• Leadership development<br>• Teamwork and collaboration<br>• Communication skills<br>• Strategic thinking<br>• Problem solving<br>• Conflict resolution<br>• Innovation and creativity<br>• Decision making<br>• Adaptability and resilience<br>• Reflection and action planning<br>Both workshops should utilize experiential learning methodologies where participants actively engage in learning through doing, reflecting, discussing and applying concepts.<br>DELIVERABLES<br>• Detailed workshop agenda for each event.<br>• Delivery and facilitation of both workshops.<br>• Comprehensive facilitation guide and session plans.<br>• Activity guide describing each experiential learning activity, including objectives, required materials, facilitation instructions and debriefing questions.<br>• List of all materials and equipment required to conduct the activities.<br>• Draft final workshop design and facilitation plan submitted for review and approval by the American Corner Alexandria focal point prior to implementation.<br>Qualifications:<br>• Bachelor s degree in education, Human Resources, Training, or another relevant field<br>• Demonstrated experience designing and facilitating experiential learning workshops<br>• Proven experience utilizing gamification and activity-based learning methodologies<br>• Experience working with youth, young adults, and diverse community groups<br>• Strong facilitation, presentation, and group management skills<br>• Excellent verbal and written communication skills<br>• Ability to create innovative, engaging, and learner-centered activities<br>• Ability to work independently, manage multiple deliverables, and meet agreed timelines<br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develops and implements the mixology and bar operating strategy that is aligned with the brand’s business strategy and leads its execution.</li><li>Ensures integration of bar operational goals within the overall Food & Beverage game plans.</li><li>Creates an atmosphere in all bar areas that meets or exceeds guest expectations.</li><li>Hires bar leadership team members who demonstrate strong technical expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Ensures new hires participate in the department’s orientation program and receive appropriate bar and mixology training to successfully perform their job.</li><li>Controls the bar operations according to the principles determined by Rixos Hotels Egypt management.</li><li>Monitors bar operations in line with procedures determined by hotel management, sets targets, communicates these targets and ensures adoption. Communicates decisions from general management to subordinate employees and ensures proper implementation.</li><li>Manages all business and functions of the Bar and Mixology Department.</li><li>Maximises the department’s profitability through beverage operations.</li><li>Manages operations to ensure the highest quality delivery of beverages and bar service.</li><li>Controls and analyses the below points:</li><li>• Beverage sales and costs</li><li>• Presentation quality and service standards of beverage products</li><li>• Proper use, protection and maintenance of bar equipment and utensils</li><li>• Activities to increase guest satisfaction and enhance service quality</li><li>• Monthly employees turnover within the bar team</li><li>Consolidates business relationships between employees within the bar department.</li><li>Responsible for preparing training programmes for the Bar Department and conducting mixology trainings for employees.</li><li>Organises meetings to obtain operational data and achieve departmental targets.</li><li>Prepares and offers new cocktail menus and beverage lists, taking into account guest purchasing power and regional market trends.</li><li>Makes plans with department managers in order to deliver successful organisations and events within the hotel.</li><li>Attends departmental meetings and Management meetings according to the hotel management calendar.</li><li>Updates the below areas related to bar and mixology operations according to hotel policies and procedures:</li><li>• Finance, standards, employees and trainings, outlets and entertainment</li><li>• Conduct promotional activities to increase beverage sales and support banquet organisations</li><li>• Ensure protection, maintenance and replacement of bar materials and equipment</li><li>Prepares and monitors monthly and annual beverage departmental budget.</li><li>Arranges minimum and maximum storage levels of bar materials, spirits, and equipment.</li><li>Contributes to preparing the hotel’s income plans and marketing programmes related to beverage operations.</li><li>Researches opportunities for professional self-development in mixology trends and innovations.</li><li>Delivers income and expenses of the Bar Department in line with the facility’s budget discipline. Develops plans based on previous years’ data.</li><li>Determines staffing requirements (permanent, seasonal, interns, etc.) for the following year, in line with budget availability and upon General Manager approval.</li><li>Creates the necessary motivational environment to ensure and increase productivity and success of bar staff and develops necessary actions to ensure employees’ commitment to the facility.</li><li>Ensures order and control of communication, as effective communication increases productivity within the Bar Department.</li><li>Reviews departmental reports, income statements, guest relations reports, technical service reports and communication logs on a daily basis.</li><li>Conducts brainstorming sessions and group work to unleash employees’ creativity and talents in mixology.</li><li>Takes part in Food Safety Team and attends MR meetings when required.</li><li>Identifies and understands issues, problems and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives, solve problems and choose appropriate courses of action.</li><li>Predicts environmental impacts of purchased equipment and bar operations; participates in activities to protect biodiversity; shares responsibilities to increase environmental awareness; ensures minimum consumption of materials (paper, printouts, etc.).</li><li>Implements necessary warnings and departmental trainings to save energy within bar areas. Carries out decisions related to energy saving and evaluates energy efficiency of purchased equipment.</li><li>Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and leads staff by example.</li><li>Ensures chemicals are carried, stored and used safely in accordance with laws; controls and reduces chemical pollution.</li><li>Carries out all responsibilities related to quality management and food safety management systems implemented at the facility.</li><li>Carries out all other duties assigned by managers and hotel management not specified in this job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education/Experience: </strong>4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Voice Core Network Engineer to design and deliver Voice Core, IMS and next-generation voice network solutions that support business and customer requirements. The role involves collaborating with multiple technology and business stakeholders, supporting solution design and implementation, analysing performance indicators, configuring core network platforms, and delivering virtual infrastructure lifecycle management activities. The successful candidate will contribute to the evolution of voice network services while ensuring reliable, scalable and high-quality solutions.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Design Voice Core, IMS and next-generation voice network solutions aligned with business requirements and technology strategy.</li>
<li>Develop solution designs and implementation procedures for voice network services and platforms.</li>
<li>Perform laboratory and live testing activities, validate deployments and provide troubleshooting support to ensure service reliability.</li>
<li>Collaborate with business, technology and operational stakeholders throughout the solution design and implementation lifecycle.</li>
<li>Deliver virtual infrastructure engineering activities across telecommunications network platforms.</li>
<li>Support performance analysis and provide insights that contribute to effective technical decision-making.</li>
</ul>
<br><br><b>Who you are</b>
<br><ul>
<li>A graduate in Electronics Engineering, Telecommunications Engineering, or a related discipline.</li>
<li>Experienced in Voice Core CS and IMS mobile network environments, preferably within a telecommunications operator environment.</li>
<li>Skilled in the configuration and integration of Voice Core and IMS network platforms and solutions.</li>
<li>Experienced in analysing, creating and interpreting high-level and low-level technical designs.</li>
<li>Knowledgeable in voice network protocols, call flows and telecommunications products.</li>
<li>Familiar with virtualisation concepts, practices and infrastructure environments.</li>
<li>Able to work effectively with cross-functional stakeholders across international teams.</li>
<li>Demonstrates strong analytical thinking, problem-solving and communication skills.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work on advanced Voice Core, IMS and next-generation network technologies.</li>
<li>Exposure to international stakeholders and Vodafone markets across multiple countries.</li>
<li>Experience contributing to major network transformation, enhancement and upgrade programmes.</li>
<li>Involvement in both solution design and end-to-end delivery activities within a complex telecommunications environment.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Voice Core and IMS solution design methodologies.</li>
<li>Voice network implementation, testing and troubleshooting practices.</li>
<li>Virtualised telecommunications infrastructure delivery and lifecycle management.</li>
<li>Stakeholder management and collaboration across global technology teams.</li>
<li>Performance analysis and technical decision-support techniques.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b>
<br><ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Learn more about our projects</li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Role Summary</strong><p>our company is hiring an <strong>AI Product Manager</strong> to own the operational line of the Technology team - task assignment, delivery cadence, performance tracking, documentation, and discipline - while keeping AI product delivery on track. This role runs the day-to-day engine of the team so engineers and data scientists can focus on building. The technical/architecture direction stays with the Technical Head; this role partners with that line but owns how work is planned, tracked, and shipped.</p><br><p>The role combines <strong>understanding stakeholder requirements and leading client technical meetings</strong>, a <strong>hands-on understanding of how AI systems are deployed and how AI products are managed</strong>, and a <strong>research mandate to advance D proprietary models and agentic layers</strong>. These capabilities matter far more than years on a CV, which is why we are opening this at a mid-level (2-5 years) for a sharp, client-facing operator who can grow with the company.</p><br><strong>2. Core Competencies</strong><p>Candidates will be assessed against the following areas:</p><br><p>• <strong>Stakeholder requirements & client technical meetings - </strong>leads client and stakeholder technical meetings with confidence, asks the right questions to surface real needs and constraints, captures and documents requirements clearly, translates them into specs and tasks for the team, and manages expectations and scope throughout delivery. Comfortable being the technical face of in front of clients.</p><br><p>• <strong>AI systems deployment - </strong>practical understanding of the AI/ML delivery lifecycle: moving models and AI features from prototype to production, MLOps basics (versioning, retraining, monitoring, rollback), data pipelines, evaluation, and the operational risks of running AI in production. Able to spot delivery blockers early and hold an engineering team accountable to a deployment plan.</p><br><p>• <strong>AI product management - </strong>translating business goals into a prioritised backlog, writing clear specs and acceptance criteria, running an analysis-before-development workflow, managing scope against client commitments, and owning roadmap, releases, and stakeholder communication for AI products.</p><br><p>• <strong>Applied AI research direction - </strong>able to read the landscape of models and agentic techniques, frame research objectives, and steer the team toward greater in-house capability - reducing dependence on third-party models and building proprietary models and agentic layers into our company AI systems.</p><br><strong>3. Key Responsibilities</strong><p>• <strong>Stakeholder requirements & client meetings</strong></p><br><p><strong> - </strong>lead client and stakeholder technical meetings, elicit and document requirements, translate them into clear specs and tasks, manage scope and expectations, and act as the technical point of contact between the client, leadership, and the team.</p><br><p>• <strong>Team & operations management </strong></p><br><p><strong>- </strong>assign and balance work across the Technology team, run the weekly delivery cadence, remove blockers, and own team discipline and ways of working.</p><br><p>• <strong>Delivery & product ownership</strong></p><br><p><strong> - </strong>maintain the backlog and roadmap for the Paula and -Hub products, enforce the analysis-before-development workflow, and ensure no client commitments are made without proper scoping.</p><br><p>• <strong>Research & proprietary capability</strong></p><br><p><strong> - </strong>set and drive research objectives to grow own models and agentic layers, run a pipeline of experiments alongside delivery, and progressively move the AI systems from off-the-shelf components toward proprietary, in-house capability.</p><br><p>• <strong>Performance & KPIs</strong></p><br><p><strong> - </strong>track weekly KPIs, run progress reviews, evaluate performance, and surface risks to leadership early.</p><br><p>• <strong>Documentation & process</strong></p><br><p><strong> - </strong>ensure all work is documented and stored in the shared knowledge base, keep process living and followed, and onboard new joiners into it.</p><br><p>• <strong>Meeting cadence </strong></p><br><p><strong>- </strong>run the standing weekly structure (e.g. Career Hub, client, and planning sessions) and keep them focused and outcome-driven.</p><br><strong>4. Tools & Ways of Working - AI-Assisted Operations</strong><p>our company runs its team operations with AI assistants (<strong>Cowork-style skills/agents</strong>) connected directly to the tools the team lives in. The AI Product Manager is expected to use and improve this setup to run the team in the most efficient way, including:</p><br><p>• <strong>ClickUp (mandatory) - </strong>AI-assisted task creation, assignment, status sync, and KPI/progress reporting; ClickUp is the single source of truth for all work.</p><br><p>• <strong>Documents (Google Drive / knowledge base) - </strong>AI-assisted drafting, organising, and retrieval of specs, processes, meeting notes, and deliverables; all documentation lives in the shared drive.</p><br><p>• <strong>Code repository - </strong>connected read access to the repo to track delivery progress, link work items to commits/PRs, and keep product status grounded in what is actually shipping.</p><br><p>Comfort with AI/agentic tooling to automate routine operations (status roll-ups, reminders, reporting, document generation) is a core part of the job, not a bonus.</p><br> </div>
<p>The P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.</p><p>Key Responsibilities</p><p>Recruitment & Onboarding</p><ul><li>Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates.</li><li>Prepare job offers and required employment documentation.</li><li>Coordinate the onboarding and induction process for new employees.</li><li>Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures.</li><li>Coordinate with relevant departments to ensure a smooth joining experience.</li></ul><p>Personnel & Administration</p><ul><li>Maintain accurate and updated employee records and personnel files.</li><li>Prepare HR letters, certificates, contracts, and other employee-related documents.</li><li>Monitor attendance, absence, annual leave, sick leave, and other employee records.</li><li>Support payroll preparation by providing accurate attendance and employee information.</li><li>Ensure employee documentation complies with company requirements and Egyptian labor regulations.</li></ul><p>Employee Relations & Engagement</p><ul><li>Act as a point of contact for employees regarding routine P&C inquiries.</li><li>Support a positive work environment and encourage open communication between employees and management.</li><li>Assist in handling employee concerns professionally and confidentially.</li><li>Coordinate employee engagement activities, celebrations, recognition programs, and internal events.</li><li>Support initiatives that improve employee satisfaction and workplace culture.</li></ul><p>Learning & Development</p><ul><li>Coordinate training sessions and maintain training records.</li><li>Support employee induction and mandatory training programs.</li><li>Follow up with departments regarding training attendance and completion.</li><li>Assist in identifying training and development needs.</li></ul><p>Performance & Development</p><ul><li>Support the performance review process and ensure required documentation is completed on time.</li><li>Maintain records related to employee performance and development plans.</li><li>Assist managers with P&C procedures and documentation when required.</li></ul><p>Policies & Compliance</p><ul><li>Ensure P&C policies and procedures are properly communicated and followed.</li><li>Maintain confidentiality of employee and company information.</li><li>Support compliance with labor law, health and safety requirements, and company standards.</li><li>Assist with P&C reports, audits, and required documentation.</li></ul><p>Qualifications & Experience</p><ul><li>Bachelor s degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources / People & Culture, preferably within the hospitality industry.</li><li>Good knowledge of HR administration and Egyptian labor regulations.</li><li>Good command of English and Arabic.</li><li>Good knowledge of Microsoft Office applications.</li></ul><p>Skills & Competencies</p><ul><li>Strong communication and interpersonal skills.</li><li>Good organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Ability to maintain confidentiality.</li><li>Positive and professional attitude.</li><li>Ability to work effectively with employees at different levels.</li><li>Problem-solving and teamwork skills.</li><li>Ability to handle multiple tasks and priorities.</li></ul><p>Key Success Measures</p><ul><li>Accuracy and completeness of employee records.</li><li>Timely completion of recruitment and onboarding processes.</li><li>Effective coordination of P&C activities and training.</li><li>Employee satisfaction and engagement.</li><li>Compliance with company policies and labor regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in Human Resources, Business Administration, Management, or a related field.</li><li>1 3 years of experience in Human Resources / People & Culture; hospitality experience is preferred.</li><li>Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures.</li><li>Good command of English and Arabic, both written and spoken.</li><li>Good computer skills, especially Microsoft Office (Word, Excel, PowerPoint, and Outlook).</li><li>Familiarity with HR systems and payroll/attendance systems is an advantage.</li><li>Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination.</li><li>Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels.</li><li>Strong organizational skills, attention to detail, and ability to manage multiple priorities.</li><li>Ability to handle confidential and sensitive employee information professionally.</li><li>Positive attitude, teamwork mindset, and a people-oriented approach.</li><li>Previous experience in an international hotel chain or hospitality environment is an advantage.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Business Administration, Management, or a related field.</p><p>Previous experience in Human Resources / People & Culture, preferably within the hospitality industry.</p><p>Good knowledge of HR administration and Egyptian labor regulations.</p><p>Good command of English and Arabic.</p><p>Good knowledge of Microsoft Office applications.</p><p>Strong communication and interpersonal skills.</p><p>Good organizational and time-management skills.</p><p>Attention to detail and accuracy.</p><p>Ability to maintain confidentiality.</p><p>Positive and professional attitude.</p><p>Ability to work effectively with employees at different levels.</p><p>Problem-solving and teamwork skills.</p><p>Ability to handle multiple tasks and priorities.</p><p>Bachelor s degree in Human Resources, Business Administration, Management, or a related field.</p><p>1 3 years of experience in Human Resources / People & Culture; hospitality experience is preferred.</p><p>Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures.</p><p>Good command of English and Arabic, both written and spoken.</p><p>Good computer skills, especially Microsoft Office (Word, Excel, PowerPoint, and Outlook).</p><p>Familiarity with HR systems and payroll/attendance systems is an advantage.</p><p>Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination.</p><p>Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels.</p><p>Strong organizational skills, attention to detail, and ability to manage multiple priorities.</p><p>Ability to handle confidential and sensitive employee information professionally.</p><p>Positive attitude, teamwork mindset, and a people-oriented approach.</p><p>Previous experience in an international hotel chain or hospitality environment is an advantage.</p>
<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Prepare all potentially hazardous foods at the correct temperatures and in accordance with HACCP and food safety guidelines. Follow appropriate personal hygiene procedures to ensure that all food served to guests is safe for consumption, including proper hand washing and disinfection, wearing the required hat/hairnet, clean uniform, and appropriate footwear. Be responsible for preparing, producing, and presenting all food items related to the Garde Manger section according to the established recipes and hotel standards. Ensure that all food items included in the daily menu, buffet, banquet, and la carte requirements are prepared and ready for service on time. Maintain the required personal grooming and kitchen hygiene standards, including clean and well-maintained hair, appropriate facial hair, clean uniform, and proper personal hygiene. Make the best possible use of available ingredients while maintaining the required quality, portion size, and presentation standards. Inform the Sous Chef or Junior Sous Chef of the materials and ingredients required for the following day to ensure that they are requested and provided from the storage areas. Assist in designing, preparing, and arranging decorations required for buffet displays, cold food presentations, salads, appetizers, and other Garde Manger products. Pay close attention to the quantities and portion sizes planned for all food items in order to maintain consistency and control food costs. Store food products and prepared items at the workstation in the correct manner, including proper covering, labeling, dating, temperature control, and storage conditions. Maintain the highest standards of hygiene, cleanliness, food safety, and health conditions within the workstation and Garde Manger section. Perform all duties related to the Garde Manger section and follow all instructions, recipes, preparation methods, and operational procedures provided by the Chef and Sous Chef. Be responsible for all mise en place, preliminary preparations, and operational checks within the assigned section during working hours. Ensure that food is prepared according to the daily buffet program, banquet requirements, la carte orders, and production plan for the Garde Manger section. Prepare all food items according to the approved standard recipes in order to maintain consistent portions, taste, quality, and presentation. Present food in an attractive and appealing manner and ensure that all decorations and presentations comply with the hotel s standards. Coordinate and exchange information with other kitchen sections to ensure smooth operation, proper timing, and continuous food service. Ensure that storage areas belonging to the Garde Manger section are always clean, organized, properly labeled, and maintained according to food safety standards. Assist the Stewarding Supervisor and Stewarding team in maintaining the highest standards of cleanliness, sanitation, and hygiene within the kitchen. Complete and maintain all records related to food preparation, storage, cooking, temperature control, and presentation as required by the Food Safety Management System. Ensure that all food products are handled according to FIFO principles and that expired, spoiled, or unsuitable products are not used. Monitor the quality, freshness, temperature, and appearance of all ingredients and prepared food items throughout the working period. Ensure proper handling and storage of cold food products and maintain the required temperature throughout preparation, storage, and service. Support the implementation of departmental instructions and training related to energy conservation and ensure responsible use of kitchen equipment, water, and energy. Implement responsibilities related to the proper separation, collection, and disposal of waste and support efforts to reduce food waste, environmental pollution, and harmful effects on the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management that are not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a high school or vacation diploma.</li><li>At least 8 years of practical experience.</li><li>Prior attendance in courses and seminars in the related field.</li><li>Is an expert on the products and cooking techniques in the related department.</li><li>Has basic knowledge about the other kitchen sections and processes.</li><li>Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field.</li><li>Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We're looking for a dedicated and professional security officer to join our dynamic team in Cairo, Egypt. As a security officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points</li>
<li>Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary</li>
<li>Monitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logs</li>
<li>Conduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocols</li>
<li>Operate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concerns</li>
<li>Investigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detail</li>
<li>Perform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvement</li>
<li>Assist in the development and implementation of security policies, procedures, and best practices</li>
<li>Provide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partners</li>
<li>Collaborate with other departments and security personnel to ensure a cohesive and secure environment</li>
<li>Prepare and maintain accurate, organized logs, reports, and records of all security-related activities</li>
<li>Participate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standards</li>
<li>Respond to and manage emergency situations with decisiveness and resilience</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environments</li>
<li>Valid security license and clearance as required by Egyptian regulations and local authorities</li>
<li>Certification in CPR and first aid</li>
<li>Strong knowledge of security protocols, procedures, and industry best practices</li>
<li>Excellent observation skills and meticulous attention to detail</li>
<li>Proficiency in computer applications, including Microsoft Windows and security management systems</li>
<li>Outstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of people</li>
<li>Demonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situations</li>
<li>Strong problem-solving skills and the ability to think critically and analytically</li>
<li>Excellent written communication skills for preparing clear, concise, and accurate reports</li>
<li>Physical fitness and the ability to stand for extended periods while performing security-related duties</li>
<li>Flexibility to work various shifts, including nights, weekends, and holidays as required</li>
<li>High level of integrity, reliability, and discretion with the ability to maintain confidentiality</li>
<li>Proficiency in English; knowledge of Arabic or other local languages is a plus</li>
<li>Ability to work independently while demonstrating strong collaborative and team-oriented skills</li>
<li>Knowledge of emergency response procedures and crisis management</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Frequent lifting and carrying up to 30 lbs</li>
<li>Occasional kneeling, pushing, pulling, lifting</li>
<li>Occasional ascending or descending ladders, stairs, and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>2.1 Makes pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met.</p>
<p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p>
<p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p>
<p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p>
<p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p>
<p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p>
<p>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p>
<p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p>
<p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire, translates them into English and sends them to all of the department managers.</p>
<p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p>
<p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p>
<p>2.12 Follows the VIP procedures and greets VIP guests and bids them farewell.</p>
<p>2.13 Walks agency representatives and potential guests around the facility.</p>
<p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p>
<p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p>
<p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p>
<p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p>
<p>2.19 Predicts whether all activities and purchased equipment and belongings may harm the environment, participates in all activities organized to protect biological diversity, shares individual responsibilities to increase environmental knowledge, and carries out necessary trainings. Ensures minimum consumption of all materials and equipment currently used (paper, printed matter, etc.).</p>
<p>2.20 Implements necessary warnings and departmental trainings in order to save energy inside the facility. Continues implementing decisions taken for saving energy. Predicts effects of environment and energy efficiency on purchased equipment.</p>
<p>2.21 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and leads staff accordingly.</p>
<p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least high school degree.</p>
<p><strong>Experience:</strong> At least 4 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p>
<p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job. Expected to perform jobs that require experience in the field.</p></p><p></p>
Company Description SAMMAN GROUP is a long-established organization in the Middle East, built on decades of management experience and the growth potential of its employees. The group includes specialized contracting companies covering building, electrical, mechanical, road, water, and sanitary works. It also operates industrial entities such as Samman Air Distribution Systems and Samman wood works factory, which focuses on high-end wooden works for 4- and 5-star hotels, cladding, and loose and fixed furniture. As the second generation of a business founded in 1973, SAMMAN GROUP has significantly expanded its operations and continues to invest heavily in human resources and financial capabilities to support further growth. The company’s vision is to be among the leading construction providers in civil, architectural, and electromechanical works for industrial, commercial, service buildings, and roads across the Middle East.<br>Role Description The Sales Engineer (Wood) is a full-time, on-site role based in Ad-Duqqi. This position is responsible for promoting and selling woodwork products and solutions, including hotel furniture, wooden cladding, and custom furniture, to existing and prospective clients. Daily tasks include identifying and qualifying leads, preparing technical and commercial proposals, conducting product presentations and site visits, and collaborating with design and production teams to align technical specifications with client requirements. The role involves providing technical support during the sales process, responding to customer inquiries, and ensuring accurate documentation of offers, contracts, and project details. The Sales Engineer (Wood) will also monitor market trends, maintain strong customer relationships, and contribute to sales forecasts and performance reports.<br>Qualifications<br> Strong Sales Engineering and Technical Support skills, with the ability to understand wood products, manufacturing processes, and project specifications. Proficiency in Sales and Customer Service, including lead generation, negotiation, relationship management, and post-sale support. Excellent Communication skills, both written and verbal, with the ability to present technical information clearly to diverse stakeholders. Experience in wood works, furniture manufacturing, interior fit-out, or construction-related industries is highly beneficial. Bachelor’s degree in Engineering, Wood Technology, Architecture, Business, or a related field, or equivalent practical experience. Strong organizational and time-management abilities, with attention to detail and comfort working on-site with cross-functional teams. Basic proficiency in MS Office and, ideally, familiarity with CAD or similar design tools to interpret drawings and specifications. Ability to work ethically in a diverse environment, adapt to changing priorities, and contribute to a culture of safety and continuous improvement.
Company Description Double Tree by Hilton Sharm ElSheikh Sharm Bay is a resort uniquely positioned between the mountains and the Red Sea, conveniently close to the airport. The property features seven pools, including water slides and a sandy pool, along with a water sports center and access to vibrant coral reefs. Guests can enjoy a variety of dining options offering diverse cuisines, as well as recreational facilities such as padel and tennis courts, billiards, and cycling. A full day and night entertainment program provides activities for different interests and ages. The resort is known for its caring culture and warm, friendly team members who focus on guest comfort and memorable experiences.<br>Role Description The Cost Control Manager is a full-time, on-site role based at Double Tree by Hilton Sharm ElSheikh Sharm Bay in Sharm El Sheikh. This role is responsible for monitoring and controlling costs across the resort’s operations, including food and beverage, rooms, and leisure activities. Day-to-day tasks include analyzing cost data, preparing cost reports, reviewing purchase orders, and verifying invoices against contracts and approved budgets. The Cost Control Manager collaborates with department heads to track inventory, manage stock levels, and identify cost-saving opportunities without compromising service quality. The role also involves supporting forecasting and budgeting processes, maintaining compliance with Hilton policies and local regulations, and recommending improvements to cost control procedures and systems.<br>Qualifications<br> Strong financial and analytical skills, including cost analysis, budgeting, forecasting, and variance reporting. Experience with inventory management and cost control in hospitality or a similar service-driven environment. Proficiency in MS Excel and other financial or ERP systems; familiarity with hotel management software is an advantage. Solid knowledge of accounting principles and internal control practices, with attention to accuracy and detail. Effective communication and collaboration skills, with the ability to work closely with operational teams and management. Strong organizational and time-management skills, able to handle multiple priorities in a fast-paced resort environment. Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; professional certifications are a plus. Previous experience in a cost control or finance role within hotels or resorts is highly desirable. Ability to work on-site in Sharm El Sheikh and adapt to an international, guest-focused work culture.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Main Duties.</b></p><p>-Records the total Food & Beverage purchases by : checking the extension and additions of invoices Recording and classifying Food & Beverage purchases in the purchase journal in terms of the different kinds of Food & Beverage or by their terms of payments.</p><p>-Determines and reports the actual costs of Food & Beverage sold, daily and monthly, in the Food & Beverage report which incorporates the following : pricing and extension of Food & Beverage issues Costing of Food & Beverage consumed by the employees and other credits. Categorizing of Food & Beverage issues to each independent kitchen and bar. costing of inter-kitchen transfers costing of Food & Beverage consumed for special functions</p><p>-Performs the reconciliation of meat tags.</p><p>-Prepares the employee s and supervisors cafeteria cost records.</p><p>-Accomplishes the monthly Food & Beverage inventory by : counting the Food & Beverage in the storeroom pricing these Food & Beverage items and determining total value reconciling the recorded value of inventory and the value arrived at from the physical count</p><p>-Prepares the monthly summary of meat consumption</p><p>-Performs other duties as may be assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous hotel accounting experience (Minimum 3 years preferred). Excellent English language skills Familiarity with Financials System, Reporting System, Micros POS, and Excel Strong analytical, strategic and tactical abilities.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oversee all housekeeping operations, ensuring rooms, public areas, and facilities meet KH quality and brand standards. Recruit, train, and manage housekeeping staff, fostering a culture of teamwork and accountability. Monitor daily cleaning schedules, inspections, and deep-cleaning programs. Control housekeeping budgets, inventory, linen, and cleaning supplies. Implement and maintain health, safety, and hygiene standards across all housekeeping operations. Work closely with Front Office, Maintenance, and F&B to align guest services and operational needs. Address guest feedback and complaints promptly, ensuring continuous improvement. Develop SOPs, training materials, and performance metrics to enhance efficiency. Introduce new housekeeping tools, equipment, and eco-friendly practices to enhance efficiency. Use digital systems to monitor room status, inventory, and performance. Seek and apply creative solutions to improve service standards and guest satisfaction. Maintain high standards of grooming, professionalism, and customer care. Ensure compliance with hotel policies, safety, and brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Hospitality Management or a related field.</li><li>Minimum 4-6 years of housekeeping experience, with at least 2 years in a supervisory or managerial role.</li><li>Strong knowledge of housekeeping operations, cleaning techniques, and inventory control.</li><li>Proven leadership, organizational, and training skills.</li><li>Proficient in MS Office and housekeeping management systems.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
<p><strong>Onboarding and Offboarding</strong></p><ul><li><p>Facilitate the onboarding process for new employees by preparing documentation, required logistics and ensuring a smooth transition.</p></li><li><p>Manage the offboarding process, including conducting exit interviews and ensuring a smooth clearance of employees.</p></li></ul><p><strong>Employee-related services & Benefits</strong></p><ul><li><p>Liaise with vendors & manage the delivery of daily benefits such as medical care services, transportation services, employee reservations, and mobile services, ensuring timely and accurate delivery.</p></li><li><p>Track and report on employee attendance and leave records approvals, ensuring accuracy and compliance with company policies.</p></li><li><p>Manage business missions for employees, and handle hotel and flight reservations to ensure all travel arrangements are efficiently managed.</p></li><li><p>Create and deliver various HR-related documents & certificates, including salary letters, experience certificates and other employee relations (ER) letters as needed.</p></li></ul><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis role is pivotal in assisting the culinary team to ensure the efficient production of food according to set standards, procedures, and customer requirements. Success in this role is marked by the ability to produce high-quality food, maintain food safety standards, and effectively collaborate with the kitchen team. The role functions within the IKEA Doha store and is designed to provide quality service to customers while ensuring organizational efficiency in food operations.</p>
<h4>What you will do</h4>
<p><strong>Food production</strong></p>
<ul>
<li>Responsible for cooking/preparing a part of the food production schedule as allocated by the Chef.</li>
<li>Ensure all ingredients are available from stores and are of good quality to produce food in a timely manner.</li>
<li>Ensure all food produced is of high quality by following standard recipes and using correct ingredients.</li>
<li>Follow all food safety rules and regulations to ensure the safe production and storage of food.</li>
<li>Ensure work station is kept clean as per the cleaning schedules.</li>
<li>Ensure the correct use of equipment at all times and report breakdown or failure to the Chef.</li>
</ul>
<p><strong>Professional development</strong></p>
<ul>
<li>Actively work with the Chef to increase knowledge and expertise in all areas of production.</li>
<li>Attend and participate in training sessions as required.</li>
<li>Perform other related functions that may be assigned from time to time.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong communication skills for interaction with team and customers.</li>
<li>Capability to work under pressure in a fast-paced environment.</li>
<li>Proficient in using MS Office and other relevant software.</li>
<li>Knowledge of food safety and sanitation protocols.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary degree.</li>
<li>Minimum of 2 years experience in a service environment, ideally sales or hospitality.</li>
<li>Ability to speak, read, and understand the English language.</li>
<li>Experience of working in a fast-paced environment.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis is responsible for assisting the culinary team in producing food efficiently, following set standards, procedures, and cost guidelines. The role requires focusing on maintaining high-quality food production and adhering to safety standards. The individual will work closely with the Chef to improve culinary skills, manage food preparation effectively, and ensure a clean and safe work environment.</p>
<h4>What you will do</h4>
<li>Cook and prepare food as per the production schedule assigned by the Chef.</li>
<li>Ensure all ingredients are available from stores and of good quality for timely food production.</li>
<li>Maintain food quality standards by following standard recipes and using correct ingredients.</li>
<li>Follow food safety rules and regulations to ensure safe production and storage of food.</li>
<li>Keep work station clean according to cleaning schedules.</li>
<li>Work with Chef to enhance knowledge and expertise in all areas of production.</li>
<li>Use equipment correctly and report any breakdown or failure to the Chef.</li>
<li>Attend and participate in training sessions as required.</li>
<li>Perform other related functions as assigned.</li>
<h4>Required skills to be successful</h4>
<li>Strong communication skills and fluency in English.</li>
<li>Ability to work effectively in a fast-paced environment.</li>
<li>Knowledge of food safety regulations and practices.</li>
<li>Basic proficiency in using MS Office and related technology.</li>
<h4>What qualifies you for the role</h4>
<li>Secondary degree.</li>
<li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality.</li>
<li>Proficiency in communication, with the ability to speak, read, and understand English.</li>
<li>Experience working in a fast-paced environment and computer literacy, specifically in MS Office.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>