Jobs in Tourism Sector in Egypt
6795 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the leading delivery company in the region, we have a great responsibility and opportunity to impact the lives of millions of customers, restaurant partners, and riders. To realize our potential, we need to advance our platform to become much more intelligent in how it understands and serves our users.</p><p>As a n Analytics Engineer, you will be responsible for transforming raw data into well-structured, reliable, and accessible data models that enable analysts, data scientists, and business stakeholders to make informed decisions. You will work closely with data engineers to build scalable data pipelines and collaborate with analysts to ensure data is actionable and insightful.</p><p>Design, build, and maintain clean, efficient, and scalable data models in SQL and dbt. Optimize query performance and data processing efficiency. Ensure data is structured to support self-service analytics and business intelligence. Work closely with data engineers to define data requirements and enhance ETL pipelines. Partner with product analysts, data scientists, and business teams to ensure data meets analytical and reporting needs. Implement and enforce data quality best practices to ensure accuracy and consistency. Develop and maintain data transformation workflows using dbt, SQL, and cloud-based data platforms. Automate data validation and reporting processes. Monitor data integrity and troubleshoot data issues proactively. Advocate for best practices in documentation, testing, and version control.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in engineering, computer science, technology, or similar fields. A postgraduate degree is a plus but not required.</p><p>Strong proficiency in Python, SQL and experience with dbt for data modeling. Experience working with cloud-based data warehouses (e.g., Snowflake, BigQuery, GCP, Redshift). Familiarity with version control (Git) and CI/CD practices for data workflows. Understanding of data engineering principles, including ETL/ELT processes.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</p><br></li><li><p>Ensure menu quality index, price parity, vendor funded deals, and drive affordability</p><br></li><li><p>Building new commercial relationships by renewing the existing contacts through offer</p><br></li><li><p>renegotiating, preferred partnerships, and upselling to new profitability levers</p><br></li><li><p>Own full performance of your portfolio, from sales performance, to in-store operations, to</p><br></li><li><p>marketing and growth strategies, and providing every-day support</p><br></li><li><p>Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. </p><br></li><li><p>Provide excellent and proactive reporting to partners on performance. </p><br></li><li><p>Negotiate and acquire restaurants on different ads products to help boost their growth. </p><br></li><li><p>Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth.</p><br></li><li><p>Maintain granular reporting on your portfolio’s performance. </p><br></li><li><p>Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs</p><br></li><li><p>Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p><br></li></ul><p><strong>What did we order? </strong></p><br><ul><li><p>Have a passion for sales </p><br></li><li><p>3-4 years of experience, ideally in sales, account management, or related experience. </p><br></li><li><p>You excel in a transactional deal cycle</p><br></li><li><p>High level of ownership and dedication. </p><br></li><li><p>You show creative sales tactics to engage with prospect</p><br></li></ul><br><br> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy, and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen, and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><br><p>* Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><br><p>* To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><br><p>* To generally promote and ensure good inter-departmental relations.</p><br><p>* Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p><br><p>* To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><br><p>* Adhere to Company and Hotel rules and regulations at all times.</p><br><p>* Report any equipment failures/problems to the Maintenance Department.</p><br><p>* Participate in any Training/Developments schemes as recommended by senior management.</p><br><p>* Assist the Duty Manager in any task outlined/detailed by him/her.</p><br><p>* Comply with any reasonable request made by management to the best of your ability.</p><br><p>* Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</p><br><p>* Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><br><p>* Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a primary school diploma.</p><br><p>* Experience: Can learn the job in 3 year and perform duties at expected level.</p><br><p>* Foreign Language: Not required.</p><br><p>* Courses and Seminars: Prior attendance in trainings in the related field.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months</p><br> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><br><p>* Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><br><p>* To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><br><p>* To generally promote and ensure good inter-departmental relations.</p><br><p>* Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p><br><p>* To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><br><p>* Adhere to Company and Hotel rules and regulations at all times.</p><br><p>* Report any equipment failures/problems to the Maintenance Department.</p><br><p>* Participate in any Training/Developments schemes as recommended by senior management.</p><br><p>* Assist the Duty Manager in any task outlined/detailed by him/her.</p><br><p>* Comply with any reasonable request made by management to the best of your ability.</p><br><p>* Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</p><br><p>* Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><br><p>* Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a primary school diploma.</p><br><p>* Experience: Can learn the job in 3 year and perform duties at expected level.</p><br><p>* Foreign Language: Not required.</p><br><p>* Courses and Seminars: Prior attendance in trainings in the related field.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p><strong>Operational Support</strong></p><br><ul><li><p>Coordinate daily F&B operations across restaurants, bars, room service, and banquet functions.</p><br></li><li><p>Assist in scheduling staff and monitoring staffing levels.</p><br></li><li><p>Ensure all event orders (BEOs) are properly distributed and communicated to relevant departments.</p><br></li><li><p>Monitor service standards and ensure compliance with hotel policies.</p><br></li></ul><p><strong>Administrative Duties</strong></p><br><ul><li><p>Maintain F&B department records, reports, and documentation.</p><br></li><li><p>Prepare weekly/monthly performance reports (sales, labor costs, food cost).</p><br></li><li><p>Assist with inventory tracking and purchasing coordination.</p><br></li><li><p>Update menus, pricing, and POS systems as required.</p><br></li></ul><p><strong>Job Summary:</strong></p><br><p>The Food & Beverage Coordinator supports the daily administrative and operational functions of the Food & Beverage department. This role ensures efficient communication, coordination of events, accurate documentation, and smooth service operations across outlets, banquets, and catering services. The F&B Coordinator acts as a liaison between kitchen, service teams, purchasing, sales, and hotel management to maintain service excellence and operational efficiency.</p><br><p><strong>Event & Banquet Coordination</strong></p><br><ul><li><p>Coordinate with Sales and Events teams for banquet functions and group bookings.</p><br></li><li><p>Ensure event details are clearly communicated to kitchen and service teams.</p><br></li><li><p>Attend pre-function meetings and assist with event logistics.</p><br></li><li><p>Follow up on event feedback and guest satisfaction.</p><br></li></ul><p><strong>Financial & Inventory Control</strong></p><br><ul><li><p>Assist in monitoring food and beverage cost control.</p><br></li><li><p>Support monthly inventory counts.</p><br></li><li><p>Track supplier orders and invoices.</p><br></li><li><p>Ensure proper billing for events and outlets.</p><br></li></ul><p><strong>Guest & Team Communication</strong></p><br><ul><li><p>Address guest inquiries and special requests professionally.</p><br></li><li><p>Coordinate between departments to resolve operational issues.</p><br></li><li><p>Support training and onboarding of F&B team members.</p><br></li></ul><p><strong>Key Competencies:</strong></p><br><ul><li><p>Attention to detail</p><br></li><li><p>Time management</p><br></li><li><p>Problem-solving skills</p><br></li><li><p>Customer service orientation</p><br></li><li><p>Financial awareness</p><br></li><li><p>Team collaboration</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Diploma or Degree in Hospitality Management, Business Administration, or related field.</p><br></li><li><p>1–3 years of experience in Food & Beverage operations (hotel experience preferred).</p><br></li><li><p>Strong organizational and multitasking skills.</p><br></li><li><p>Proficiency in MS Office and POS systems.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Ability to work flexible hours, including weekends and holidays.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. <br><br><ul><li>All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>A High quality of product and service is never compromised in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li><li>Innovation and new ideas are fostered, collected and communicated to the Head of Department.<br></li></ul> </div>
<h2 class="h5">Job description</h2>
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The overall scope of the job includes the Kitchen in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values to encourage sales and maximize guest satisfaction. <br><br><ul><li>All rules & regulations are strictly adhered to within the hotel, including the hotel’s policy on fire and safety as well as hygiene regulations, including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership & Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control & Inspections:</p><br><p>· Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory & Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service & Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health & Safety Compliance:</p><br><p>· Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene & Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support & Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People & Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning & Talent Development & Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Oversee daily operations:</strong> Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p>
<p><strong>Room readiness:</strong> Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p>
<p><strong>Public area maintenance:</strong> Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p>
<h4>Team leadership & development</h4>
<ul>
<li>Supervise housekeeping team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</li>
<li>Training & development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</li>
<li>Team scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</li>
</ul>
<h4>Quality control & inspections</h4>
<ul>
<li>Inspect rooms & facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</li>
<li>Quality assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</li>
</ul>
<h4>Inventory & supplies management</h4>
<ul>
<li>Inventory control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</li>
<li>Laundry operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</li>
</ul>
<h4>Guest service & relations</h4>
<ul>
<li>Guest requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</li>
<li>Problem resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</li>
</ul>
<h4>Health & safety compliance</h4>
<ul>
<li>Maintain health & safety standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</li>
<li>Hygiene & cleanliness standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</li>
</ul>
<h4>Administrative support & reporting</h4>
<ul>
<li>Daily operations reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</li>
<li>Budget & cost control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</li>
</ul>
<h4>Collaboration with other departments</h4>
<ul>
<li>Cross-department coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</li>
<li>Issue resolution: Collaborate with engineering and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<h5>Employee relations</h5>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<h5>Recruitment</h5>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<h5>Employee engagement and communications</h5>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h5>Learning & talent development & performance management</h5>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h5>Leading myself</h5>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h5>Leading others</h5>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h5>Leading the business</h5>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p>Our client in the real estate sector is on the hunt for a visionary Marketing Director to drive their brand to new heights! If you re ready to bring your marketing expertise to a dynamic team, this could be the perfect role for you.</p> <br> <p><b>What You ll Do:</b></p> <p> Strategy Development: Create and implement comprehensive marketing strategies to boost brand visibility and achieve goals.</p> <p> Team Leadership: Lead and guide the marketing team to ensure effective and cohesive performance.</p> <p> Budget Management: Allocate resources efficiently to maximize ROI.</p> <p> Market Analysis: Analyze market trends and customer insights to keep the company ahead.</p> <br> <p><b>We re Looking For:</b></p> <p> Minimum of 10 years of experience in marketing, preferably in real estate.</p> <p> Strong leadership, communication, and organizational skills.</p> <p> Proven track record of successful marketing campaigns ( portfolio)</p> <p> Ability to thrive in a fast-paced, results-driven environment.</p> <br> <p><b>Why Join?</b></p> <p><b> Competitive Salary</b></p> <p> Medical & Social Insurance</p> <p> Career Growth: Opportunities for continuous learning and development through training and hands-on experience.</p> <br> <p> Location: Sheikh Zayed, Egypt.</p>
<p>Responsible for maintaining high hygiene and quality standards across the factory, ensuring compliance with GMP and QA requirements, and preventing microbiological contamination and foreign object hazards.</p><p>Key Responsibilities:</p><ul><li>Monitor factory hygiene and ensure compliance with QA and GMP standards.</li><li>Conduct daily pre-operational checks to identify hygiene and foreign object hazards.</li><li>Monitor employees personal hygiene and GMP compliance.</li><li>Ensure production areas are clean and safe for operation.</li><li>Inspect and release production areas after maintenance activities.</li><li>Maintain hygiene and quality records and submit required reports.</li><li>Train and guide employees on hygiene, GMP, and food safety practices.</li><li>Report and follow up on hygiene and quality non-conformities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor s degree in Food Science, Agriculture, or a related field.</li><li>6 months to 2 years of experience in QC, Hygiene, or Food Safety, preferably in a food manufacturing environment.</li><li>Good knowledge of GMP, HACCP, and food safety standards.</li><li>Strong observation and communication skills.</li><li>Resident of 10th of Ramadan, Zagazig, or Belbeis</li></ul>
<ul><li><p>Manage each project’s scope and timeline</p></li><li><p>Coordinate sprints, retrospective meetings and daily stand-ups</p></li><li><p>Coach team members in Agile frameworks</p></li><li><p>Facilitate internal communication and effective collaboration</p></li><li><p>Be the point of contact for external communications (e.g. from customers or stakeholders)</p></li><li><p>Work with product owners to handle backlogs and new requests</p></li><li><p>Resolve conflicts and remove obstacles that occur</p></li><li><p>Help teams implement changes effectively</p></li><li><p>Ensure deliverables are up to quality standards at the end of each sprint</p></li><li><p>Guide development teams to higher scrum maturity</p></li><li><p>Help build a productive environment where team members ‘own’ the product and enjoy working on it</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience in a scrum master role</p></li><li><p>Familiarity with software development</p></li><li><p>Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)</p></li><li><p>Excellent communication and servant leadership skills</p></li><li><p>Problem-solving and conflict-resolution ability</p></li><li><p>Outstanding organizational skills</p></li><li><p>Degree in Computer Science, Business or similar field</p></li><li><p>Scrum master certification is a plus</p></li></ul><p></p>
<p>An agile, experienced team. You get to work in a flex open space, with a scrum master to help guide the process and a product owner to represent the business needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Creating prototypes, designing and building modules and solutions in an iterative agile cycles Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables Performing peer reviews, collaborating with architects and other developers to produce just enough design Providing software-related operations support</p><p>Self motivation and can-do attitude Pleasant communication skills Two to five years of work experience in agile and lean programming and development of software systems Strong knowledge of software architecture principles Experience working in cloud-native environments Micro-services architectures & APIs Practice CI/CD methodologies and tools Accurate backlog item estimation Unit, integration, smoke and static code analysis testing Professional experience and knowledge of the Telecommunications industry RedHat OpenShift Certified or Experience Certified Scrum Developer (CSD)</p>
<p>Project Engineer for Water and Wastewater treatment Projects :</p><ul><li><p>Performs day-to-day management of the site, including supervising and monitoring the site work of any subcontractor.</p></li><li><p>Supervises sub-contractors team performance, guide and report any problems to Project Manager in order to take necessary actions.</p></li><li><p>Study zone drawings in order to prepare material and equipment.</p></li><li><p>Coordinates and organize the ongoing activities with other trades executed in the same area.</p></li><li><p>Coordinates with other trades to push the work progress & solve any related problems.</p></li><li><p>Organizes the site facilities in order to meet agreed deadlines.</p></li><li><p>Prepares daily progress reports to Project Manager.</p></li><li><p>Implements mechanical shop drawings on site.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>B.Sc.. of engineering - Chemical or mechanical.</p></li><li><p>Experience as project Engineer or Site engineer for water or wastewater treatment projects.</p></li><li><p>Very Good knowledge with MS word/Excel/Outlook/MS project.</p></li><li><p>Very Good knowledge of AutoCad.</p></li><li><p>Communication and planning skills.</p></li><li><p>Very good command of English.</p></li><li><p>Self Motivated and works with minimum supervision.</p></li><li><p>Leadership skills.</p></li></ul><p></p>
<ul><li><p>Avenzasoft UG is looking for a motivated Business Onboarding & Partnership Intern to join our team.</p></li><li><p>Responsibilities</p></li><li><p>Contact businesses through different communication channels (phone, email, WhatsApp, social media, etc.).</p></li><li><p>Introduce our platform and explain its benefits.</p></li><li><p>Guide businesses through the onboarding process.</p></li><li><p>Build and maintain positive relationships with business partners.</p></li><li><p>Follow up with potential partners and answer their questions.</p></li></ul><ul><li><p>Internship Details</p></li><li><p>Company: Avenzasoft UG</p></li><li><p>Duration: 2 months</p></li><li><p>Working Hours: 5 hours per day, Monday to Friday</p></li></ul><ul><li><p>What We Offer</p></li><li><p>Hands-on experience in business development and partnerships.</p></li><li><p>Practical training and mentorship.</p></li><li><p>Opportunity to contribute to a growing startup.</p></li></ul><ul><li><p>We look forward to hearing from you!</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements</p></li><li><p>Native or fluent Arabic (required).</p></li><li><p>You will mainly communicate with Arabic-speaking businesses across North Africa, the Middle East, and potentially the UK.</p></li><li><p>English is a plus, especially for communicating with UK-based businesses.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Friendly, proactive, and eager to learn.</p></li><li><p>Basic computer skills.</p></li></ul><p></p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>
<ul><li><p>Ensure that customer vehicles are fixed right from the first time.</p></li><li><p>Ensure that repairs are carried out within promised delivery time and estimated cost.</p></li><li><p>Order and follow up parts orders with Parts Department.</p></li><li><p>Inspect and test drives vehicle on which repairs are performed.</p></li><li><p>Return those vehicles failing the quality control inspection to the technician who performed work.</p></li><li><p>Assist the service advisors in identifying or diagnosing vehicle problems when needed.</p></li><li><p>Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.</p></li><li><p>Maintain high standard of premise cleanliness and a high level of self-hygiene, and uniform appearance for himself and his group.</p></li><li><p>Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.</p></li><li><p>Advise management regarding technician job performance, training needs, and other specific areas.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Mechanical or Mechatronic Engineering Degree</p></li><li><p>Driving license</p></li><li><p>Ability to Lead and Supervise</p></li><li><p>High Planning & Organizing Skills</p></li><li><p>Strong Technical knowledge & Background</p></li></ul><p></p>
<ul><li><p>Respond to incoming inquiries from clients via phone, email, or chat.</p></li><li><p>Provide accurate information about Talaat Mostafa Group's properties, services, policies, and procedures.</p></li><li><p>Assist customers in understanding the company's offerings and guide them through the process of purchasing or leasing properties.</p></li><li><p>Handle and resolve customer issues, documenting interactions in the CRM system.</p></li><li><p>Collaborate with sales agents and other team members to provide a seamless customer experience.</p></li><li><p>Schedule property viewings and follow up with clients to ensure satisfaction.</p></li><li><p>Maintain a high level of knowledge about the company’s listings, services, and real estate market trends.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> 1-2 years in customer service, call center, or related field.</p></li><li><p><strong>Skills:</strong></p><ul><li><p>Strong verbal and written communication skills.</p></li><li><p>Active listening skills with the ability to understand client needs.</p></li><li><p>Ability to stay organized, multitask, and handle high volumes of calls or messages.</p></li><li><p>Familiarity with CRM or call center software is beneficial.</p></li><li><p>Positive attitude, problem-solving abilities, and teamwork orientation.</p></li></ul></li></ul><p></p>