Tailor Jobs

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p>Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant’s specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.).</p> <p>Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings.</p> <p>Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise.</p> <p>Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish.</p> <p>Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally.</p> <p>Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages.</p> <p>Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium).</p> <p>Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests.</p> <p>Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience.</p> <p>Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions.</p> <p>Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant’s standards.</p> <p>Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner.</p> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> Positive orientation<br> Operational decision making<br> Self-development & management</p> <p><strong>Leading others</strong><br> Developing an empowered team<br> Leading an engaged and diverse team<br> Communication</p> <p><strong>Leading the business</strong><br> Advocating guest passion<br> Business planning and analysis<br> Business improvement and change</p> <h4>Experience, certificates, education</h4> <p>Proven experience as a waiter or waitress, with prior experience in a specialty restaurant or similar environment.</p> <p>Deep knowledge of the restaurant’s specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings.</p> <p>Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism.</p> <p>Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <p>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</p> <p>The ability to challenge the norm and work in an environment that is both creative and rewarding.</p> <p>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</p> <p>A competitive package and plenty of development opportunities.</p></p><p></p>

<p><h4>Company description</h4> <p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p> <br> <h4>Job description</h4> <p>We are seeking an enthusiastic and skilled bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p> <br> <p><strong>Responsibilities:</strong></p> <ul> <li>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li> <li>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li> <li>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li> <li>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li> <li>Monitor guest consumption responsibly and promote safe, responsible drinking practices</li> <li>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li> <li>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li> <li>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li> <li>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li> <li>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li> <li>Support and mentor team members, fostering a collaborative and inclusive work environment</li> <li>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li> <li>Adhere to all local beverage regulations and licensing requirements specific to Egypt</li> </ul> <br> <h4>Qualifications</h4> <p><strong>Experience</strong></p> <ul> <li>Minimum 1–2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li> <li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li> <li>Proven track record of delivering exceptional guest service in a fast-paced environment</li> </ul> <p><strong>Education</strong></p> <ul> <li>High school diploma or equivalent required</li> <li>Completion of a recognized bartending or mixology certification program required</li> </ul> <p><strong>Skills & competencies</strong></p> <ul> <li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li> <li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li> <li>Strong multitasking ability and composure when working under pressure in high-volume settings</li> <li>Proficiency in cash handling and point-of-sale (POS) systems</li> <li>Inventory management and stock control capabilities</li> <li>Awareness of allergies, dietary restrictions, and special guest requirements</li> <li>Positive, proactive attitude with a collaborative, team-oriented approach</li> <li>Organizational and time management skills with attention to detail</li> <li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li> </ul> <p><strong>Language & additional requirements</strong></p> <ul> <li>Fluent in English (written and verbal)</li> <li>Arabic language skills are beneficial for this location</li> <li>Knowledge of local beverage regulations and licensing requirements in Egypt</li> <li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Brief </b> <br><p><span>The Regional Specialist is responsible for driving Vodafone Egypt’s region-centric operating model by translating regional market insights into targeted commercial, network, and customer strategies. The role acts as a bridge between Marketing, Commercial, Network, and Operations teams to identify growth opportunities, improve regional performance, and ensure execution of initiatives tailored to the unique needs of each region. Through data-driven decision making and cross-functional collaboration, the role contributes to sustainable market share growth and customer experience improvement across Egypt.</span></p><br><br><br><b>Core Competencies and Qualifications </b> <br><ol> <li><strong>Strategic &amp; Analytical Thinking&nbsp;</strong></li> </ol> <ul> <li>Strong analytical and problem-solving skills.&nbsp;</li> <li>Ability to derive actionable insights from market, customer, and performance data.&nbsp;</li> <li>Knowledge of business performance analysis, forecasting, and opportunity identification.</li> </ul> <ol> <li><strong>Stakeholder Management &amp; Collaboration&nbsp;</strong></li> </ol> <ul> <li>Ability to work effectively across multiple functions and align stakeholders around common objectives.&nbsp;</li> <li>Strong communication and presentation skills.&nbsp;</li> <li>Project coordination and execution capabilities.</li> </ul> <ol> <li><strong>Commercial Acumen &amp; Execution&nbsp;</strong></li> </ol> <ul> <li>Understanding of market dynamics, customer behavior, and go-to-market principles.&nbsp;</li> <li>Ability to support the development and execution of regional growth initiatives.&nbsp;</li> <li>Results-oriented mindset with strong attention to execution and impact.</li> </ul> <p><strong>Years of Experience&nbsp;</strong></p><br> <ul> <li>2–4 years of experience in Marketing, Commercial Strategy, Business Planning, Analytics, Sales Planning, Consulting, or related fields.&nbsp;</li> <li>Experience in telecommunications, FMCG, technology, or other data-driven industries is preferred.&nbsp;</li> <li>Exposure to cross-functional projects, market analysis, or commercial performance management is an advantage.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about building high-performing teams in the Translation &amp;amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br>About the Opportunity<p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp;amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br>Key Responsibilities: Talent Management &amp;amp; Acquisition<ul><li><p>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</p><br></li><li><p>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</p><br></li><li><p>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</p><br></li><li><p>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</p><br></li><li><p>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</p><br></li><li><p>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</p><br></li><li><p>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</p><br></li></ul>Skills: Essential Qualities for Success<p><strong>Technical Experience</strong></p><br><ul><li><p>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</p><br></li><li><p>Experience working with technical job descriptions and assessing localisation engineering skills.</p><br></li></ul><p><strong>Teamwork</strong></p><br><ul><li><p>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</p><br></li><li><p>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</p><br></li></ul><p><strong>English Proficiency</strong></p><br><ul><li><p>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</p><br></li></ul><p><strong>Time Management</strong></p><br><ul><li><p>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</p><br></li><li><p>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</p><br></li></ul><p><strong>Customer Focus</strong></p><br><ul><li><p>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</p><br></li><li><p>Gather and act on feedback to continuously improve the hiring and onboarding experience.</p><br></li></ul><p><strong>Communication</strong></p><br><ul><li><p>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</p><br></li><li><p>Provide clear, timely and constructive feedback to candidates and hiring teams.</p><br></li></ul>Qualifications: What We're Looking For<ul><li><p>Bachelor’s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</p><br></li><li><p>5+ years’ experience in recruitment or talent management, preferably within the Translation &amp;amp; Localization or Language Services industry.</p><br></li><li><p>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</p><br></li><li><p>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</p><br></li><li><p>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</p><br></li></ul>What We Offer<ul><li><p>Competitive salary and performance-related incentives.</p><br></li><li><p>Comprehensive benefits package including health coverage and retirement options.</p><br></li><li><p>Professional development opportunities and clear career progression paths.</p><br></li><li><p>Collaborative, inclusive and supportive international work culture.</p><br></li></ul>Join Us and Make an Impact!<p>If you are motivated by building exceptional teams in the Translation &amp;amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Translation &amp; Localization Industry <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><p><b>About the Opportunity</b></p><p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><p>Key Responsibilities:</p><p>Talent Management &amp; Acquisition</p><ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul><p>Skills:</p><p>Essential Qualities for Success</p><ul><li>Technical Experience: Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills.</li><li>Teamwork: Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li><li>English Proficiency: Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li><li>Time Management: Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li><li>Customer Focus: Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience.</li><li>Communication: Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul><p>What We're Looking For</p><ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.&nbsp;</p><br> <p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.&nbsp;</p><br><span>Role Description</span> <p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br> <span>What You’ll Be Doing</span> <span><strong>Core Responsibilities</strong></span> <ul> <li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li> <li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li> <li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li> <li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li> <li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li> <li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li> <li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li> <li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li> <li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li> <li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li> </ul> <span>Experience &amp; Qualification.</span> <ul> <li><span>Fluent in English, both written and verbal communication skills.</span></li> <li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li> <li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li> <li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li> <li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li> <li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li> <li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li> </ul> <span>Skills, Knowledge &amp; Abilities</span> <ul> <li><span>Strong problem-solving and troubleshooting skills</span></li> <li><span>Adaptability.</span></li> <li><span>Self-learning.</span></li> <li><span>Critical thinking.</span></li> <li><span>Problem-solving.</span></li> <li><span>Attention to detail.</span></li> <li><span>Communication and teamwork.</span></li> </ul> <p><span><strong><u>Performance Standards</u></strong></span></p><br> <ul> <li><span>Response Time.</span></li> <li><span>First Contact Resolution.</span></li> <li><span>Customer Satisfaction.</span></li> <li><span>Ticket Documentation and Management.</span></li> <li><span>Technical Knowledge.</span></li> <li><span>Language Proficiency.</span></li> <li><span>Incident Resolution Time.</span></li> <li><span>Quality of Service.</span></li> <li><span>Knowledge Sharing.</span></li> <li><span>Professionalism and Collaboration.</span></li> </ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA.&nbsp;Read more about our commitment to a fair work environment for all.<br>&nbsp;</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Beverage Operations Management:<br><br> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation. <br><br>Team Leadership:<br><br> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture. <br><br>Menu Development & Innovation:<br><br> Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales. <br><br>Inventory & Stock Management:<br><br> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts. <br><br>Cost Control & Revenue Growth:<br><br> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning. <br><br>Guest Experience & Satisfaction:<br><br> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience. <br><br>Health & Safety Compliance:<br><br> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment. <br><br>Staff Scheduling & Budgeting:<br><br> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand. <br><br>Reporting & Documentation:<br><br> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales. <br><br>Promotions & Events:<br><br> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. In-depth knowledge of beverage trends, mixology, and premium beverage offerings. Ability to create unique and appealing beverage menus tailored to guest preferences. Strong financial acumen and experience in managing budgets, costs, and profitability. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">PROJECT OVERVIEW<br>American Corner Alexandria seeks to engage a qualified trainer/facilitator to design and deliver two highly interactive workshops that utilize experiential learning, gamification, and reflective facilitation techniques. The workshops should foster participant engagement while developing key personal, interpersonal, and leadership competencies in alignment with the objectives of each event.<br>The trainer will be responsible for designing immersive learning experiences where participants actively learn through structured activities, games, reflection, and collaborative challenges rather than traditional lectures.<br>The trainer will design and facilitate the following workshops: (dates of the workshops will be later determined, with one being held in July and the other in August).<br>Workshop 1: 4th of July Celebration<br>• Theme: American Cultural Heritage, Community Building, and Creative Expression<br>• Target Audience: Young adults, adults, and community members<br>Workshop 2: International Youth Day<br>• Theme: Youth Empowerment, Leadership, Teamwork, and Capacity Building<br>• Target Audience: Youth and young professionals (15 30 years)<br>TASKS AND RESPONSIBILITIES<br>Tasks and responsibilities for this position include but are not limited to the following:<br>• Design customized experiential learning workshops/event days tailored to the objectives of each event<br>• Develop detailed facilitation plans, workshop agendas, and activity guides<br>• Design and facilitate highly interactive learning experiences using experiential learning and gamification methodologies<br>• Develop engaging activities that promote teamwork, communication, leadership, creativity, and critical thinking<br>• Incorporate a variety of facilitation techniques including simulations, role plays, team challenges, problem-solving activities, energizers, and collaborative exercises<br>• Design structured reflection and debriefing sessions following each major activity to reinforce learning outcomes and encourage practical application<br>• Adapt activities to suit participants' age groups, backgrounds and group dynamics<br>• Facilitate both workshops while ensuring high levels of participant engagement and interaction<br>• Ensure all activities are conducted in a safe, inclusive, and supportive learning environment<br>• Coordinate with the American Corner Alexandria team regarding workshop flow, logistical requirements and activity setup<br>Program Outline:<br>Workshop 1 4th of July Celebration<br>The workshop should include activities related to:<br>• American culture and traditions<br>• Community engagement<br>• Team building<br>• Creative collaboration<br>• Interactive cultural trivia<br>• Collaborative storytelling<br>• Creative arts and crafts with learning objectives<br>• Team competitions and challenges<br>Workshop 2 International Youth Day<br>The workshop should include activities focused on:<br>• Leadership development<br>• Teamwork and collaboration<br>• Communication skills<br>• Strategic thinking<br>• Problem solving<br>• Conflict resolution<br>• Innovation and creativity<br>• Decision making<br>• Adaptability and resilience<br>• Reflection and action planning<br>Both workshops should utilize experiential learning methodologies where participants actively engage in learning through doing, reflecting, discussing and applying concepts.<br>DELIVERABLES<br>• Detailed workshop agenda for each event.<br>• Delivery and facilitation of both workshops.<br>• Comprehensive facilitation guide and session plans.<br>• Activity guide describing each experiential learning activity, including objectives, required materials, facilitation instructions and debriefing questions.<br>• List of all materials and equipment required to conduct the activities.<br>• Draft final workshop design and facilitation plan submitted for review and approval by the American Corner Alexandria focal point prior to implementation.<br>Qualifications:<br>• Bachelor s degree in education, Human Resources, Training, or another relevant field<br>• Demonstrated experience designing and facilitating experiential learning workshops<br>• Proven experience utilizing gamification and activity-based learning methodologies<br>• Experience working with youth, young adults, and diverse community groups<br>• Strong facilitation, presentation, and group management skills<br>• Excellent verbal and written communication skills<br>• Ability to create innovative, engaging, and learner-centered activities<br>• Ability to work independently, manage multiple deliverables, and meet agreed timelines<br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire a Graphic Designer - AI &amp; Creative to work with us remotely from Lebanon!<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing: We’re seeking a Graphic Designer - AI &amp; Creative to join our Marketing team.<br> This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports.<br> The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.<br> Key Responsibilities: 1- Design for Social Media: Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.<br> 2- Thought Leadership and Report Design: Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.<br> 3- PowerPoint Presentations: Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.<br> 4- AI-Assisted Design Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.<br> 5- Internal Communications Support Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.<br> 6- Illustration and Vector Design Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.<br> What you will bring along: Core Skills: Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br> Proficient in AI image generation and design tools (MidJourney and similar AI tools) .<br> Skilled in art direction and conceptual development.<br> Expertise in typography, layout design, and visual storytelling.<br> Strong knowledge of PowerPoint design principles.<br> Precision and consistency in creating high-quality, brand-aligned visuals.<br> Ability to innovate and think outside the box for creative problem-solving.<br> Experience: 5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br> Proven experience with long-form design, including InDesign reports and whitepapers.<br> Experience using Midjourney and other AI image generation models for design purposes.<br> Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.<br> Behavioral Attributes: Collaborative mindset with strong communication skills.<br> Strong work ethic and integrity for all work produced.<br> Proactive and adaptable in a fast-paced, deadline-driven environment.<br> A keen eye for emerging design trends and a passion for continuous learning.<br> Why Join CXG?<br> Work on diverse, high-impact projects for globally recognized luxury brands.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.<br> If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!<br></span> </div>

Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? We make what matters work.<br><br>To Find Out More About Us Check<br><br>https://www.youtube.com/watch?v=baa_ai J4L7E<br><br>What You’ll Do<br><br>The Specification & Technical Support Engineer will act as a technical advisor and solution expert, bridging the gap between partners, customers, and internal teams to demonstrate product value and ensure solutions meet customer and project requirements.<br><br>The role is responsible for providing high-quality technical support to customers and channel partners, including solution design, technical validation, quotation preparation, and resolution of technical issues.<br><br>Working closely with the sales team, the engineer will understand customer requirements, provide technical expertise, and clearly demonstrate how Eaton products and solutions address client challenges and life safety needs.<br><br>Additionally, the role serves as the company’s technical interface with consultants, designers, and specifiers, presenting Eaton solutions and collaborating with their technical teams during project design, specification, and approval stages.<br><br>This position involves close engagement with clients and stakeholders to understand their needs, support successful project execution, and ensure long-term satisfaction with Eaton’s products and services.<br><br>Key Responsibilities Architect and design solutions to align with customer requirements, projects’ specifications and industry best practices Respond to technical queries during sales meetings and assist in RFP/RFI responses Collaborate with sales, product management, and engineering teams to ensure accurate solution positioning and feasible implementation planning Prepare and deliver technical presentations, product demonstrations, and solution workshops tailored to client specifications Provide feedback from clients to influence product development and enhancements Support sales teams in closing deals by validating technical feasibility and demonstrating solution fit Assist in training sales teams and channel partners on product features, benefits, and competitive advantages Establish and maintain strong relationships with key clients, consultants, industry professionals, and end users Ensure timely and accurate quotations to address projects/opportunities in assigned areas Actively get involved with consultants in tender specification of large projects, drive specifications, and convert into leads<br><br><br>Qualifications<br><br>Bachelor’s degree in Electrical Engineering from an accredited university4-6 years of professional experience in a similar role within Life Safety, Emergency Lighting (EML), Central Battery Systems (CBS), or safety industry Proven experience working with consultants, designers, specifiers, and end users Strong understanding of project specifications, tender processes, and design approvals Experience supporting sales teams through technical validation and solution design Fluency in English and Arabic is mandatory<br><br><br>Skills<br><br>Strong technical knowledge of: Emergency lighting systems Exit signs Central battery systems Life safety solutions and applicable standards Excellent communication and presentation skills Ability to translate customer and project requirements into compliant technical solutions Strong analytical and problem‑solving abilities Ability to work independently and collaboratively with cross‑functional teams Proficient in computer applications, CRM systems, and design/engineering tools Customer‑focused mindset with strong relationship‑building skills<br><br><br>What We Offer<br><br> Competitive compensation and benefits package – including health insurance and transportation allowance! Exciting, challenging projects in a dynamic and collaborative team environment We invest in your future – Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning & development opportunities through Eaton University. We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies<br><br><br>Join us and be part of something that truly matters!<br><br>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.<br><br>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Al Marasem Development is seeking a highly motivated and results-driven Senior Sales Executive to join our dynamic team. If you have a passion for real estate, excellent sales skills, and a customer-centric approach, this is your opportunity to grow your career with a leading company in the real estate industry.<br>Your responsibilities will encompass the following key areas:Client Consultation & Property Sales:Engage with prospective clients to understand their property needs, preferences, and financial capabilities. Provide detailed information about available projects, pricing, payment plans, and investment opportunities. Conduct site visits and property tours, highlighting key features and benefits. Assist clients in making well-informed purchasing decisions by offering tailored solutions. Present properties in a compelling and professional manner to maximize interest and sales conversions. Market Research & Strategy:Stay updated with the latest market trends, competitor offerings, and property values. Conduct comparative market analysis to determine competitive pricing and investment potential. Develop strategic sales approaches to enhance client engagement and conversion rates. Provide insights on the real estate market to help clients make informed investment choices. Collaborate with the marketing team to develop promotional campaigns that attract potential buyers. Negotiation & Deal Closure:Effectively negotiate terms with clients to ensure mutually beneficial agreements. Handle all necessary documentation and coordinate with internal teams to finalize deals. Work closely with legal and finance teams to ensure compliance with company policies and regulations. Follow up with clients to ensure a smooth transaction and provide post-sales support. Ensure that all client requirements and concerns are addressed promptly to maintain high satisfaction levels. Customer Relationship Management & Networking:Build and maintain strong, long-term relationships with clients to foster repeat business and referrals. Offer exceptional customer service and address any concerns or inquiries promptly. Maintain an updated database of potential and existing clients. Develop a strong professional network by attending real estate events, exhibitions, and seminars. Actively seek new business opportunities through referrals, cold calls, and networking. Reporting & Performance Tracking:Maintain accurate records of client interactions, sales progress, and market feedback. Prepare regular reports on sales performance, client feedback, and market conditions. Collaborate with the sales team to share insights and best practices.<br>To excel in this role, candidates should possess the following qualifications and attributes:Bachelor’s degree in Business, Marketing, Real Estate, or a related field. Minimum of 2+ years of experience in real estate sales or property consultancy. Strong sales and negotiation skills, with a proven track record of achieving targets. Excellent communication and interpersonal skills to build rapport with clients. Ability to work in a fast-paced, target-driven environment. Proficiency in CRM systems and Microsoft Office Suite. A self-motivated, ambitious mindset with a passion for the real estate industry. Fluent in English.<br>Join Our Team:Join a dynamic and collaborative team of seasoned professionals at Al Marasem Group, each contributing their technical expertise to elevate our project. Our team is well-versed in the intricacies of mechanical engineering (HVAC, Firefighting, and Plumbing), fostering an environment that encourages innovation, problem-solving, and a commitment to delivering high-quality results.<br><br>Explore Al Marasem Group's Dynamic Perks:At Al Marasem Group, we are dedicated to fostering the professional growth and success of our employees. Committed to investing in our team, we provide upskilling opportunities, continuous support, and various avenues for career development. Our commitment extends to offering comprehensive training programs, mentoring, coaching, and other initiatives designed to empower our employees to achieve their career goals and excel in their roles. We also offer a very competitive salary scale to ensure that our employees are fairly rewarded for their contributions and dedication. Join our team and become a part of a collaborative and growth-oriented work environment. In addition to competitive compensation, we offer a range of comprehensive benefits and employee wellness programs, ensuring a holistic approach to your well-being

Department: Consumer & Customer Platform & Digital Factory Location: Egypt, Greece, Bulgaria.<br>As a Product Configuration Lead – Commercial IoT within Digital & Technology Platforms Services (DTPS) you will be responsible for the development and lifecycle of IoT products and solutions tailored to commercial use cases such as connected coffee machines, connected vending systems, connected coolers, etc. In this role, you will support development of IoT platform, ensuring efficient data collection, network communication and data management. The ideal candidate has strong market knowledge, expertise in IoT hardware needs, and technical proficiency in IoT systems, including Data processing/storage designs topics, schema registry, IoT Hub or Kafka producers/consumers, enrichment/aggregation pipelines.<br>YOUR KEY RESPONSIBILITIES:• Analyze business requirements for IoT architecture solutions, and create development specifications.• Recommend and implement IoT components and cloud services• Support end-to-end IoT systems design and development, including:o Device connectivityo Data ingestion pipelineso Cloud storage and analytics• Integrate IoT platforms with:o Enterprise systems (ERP, CRM)o Data Lake and dashboards• Define data models, APIs, and integration layers• Ensure security, scalability, and reliability of IoT systems• Support deployment and onboarding of devices• Provide technical consulting and client-facing presentations• Troubleshoot system performance and connectivity issues• Stay current on IoT technologies, platforms, regulations, and commercial applications.<br>ARE THESE YOUR SECRET INGREDIENTS?• University Degree in a relevant area• 5+ years of experience in development of IoT solutions with focus on Data & Integration REST APIs, Message brokers (MQTT, Kafka), SQL / NoSQL databases• Deep understanding of commercial IoT use cases (e.g., connected drinks equipment, etc.).• Strong technical acumen: comfortable working with IoT devices, gateways, cloud platforms, APIs, and dashboards.• Prior experience with:o Azure IoT Hubo Experience with Programming & Scripting (Python Java Script / Node.js…)o Data & Integration REST APIs, Message brokers (MQTT, Kafka), SQL / NoSQL databaseso Networking & Protocols (MQTT, HTTP, AMQP, Device-to-cloud communication models)o Security Device authentication (certificates, keys), Encryption (TLS/SSL), Identity and access management• Familiarity with data privacy, security, and compliance requirements in commercial IoT.• Experience working with cross-functional teams: engineering, UX/UI, data, sales, and operations.• Experience working in startups or early-stage product development environments.• English proficiency<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>Atos&nbsp;is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.</p><br> <p>With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.<br>A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><br> <p><strong>About Atos Group</strong></p><br> <p>Atos Group&nbsp;is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.</p><br><span>Role Description</span> <p><span>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br> <span>What You’ll Be Doing</span> <span><strong>Core Responsibilities</strong></span> <ul> <li><span>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li> <li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li> <li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li> <li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li> <li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li> <li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li> <li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li> <li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li> <li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li> <li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li> </ul> <span>Experience &amp; Qualification.</span> <ul> <li><span>Fluent in French and English, both written and verbal communication skills.</span></li> <li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li> <li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li> <li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li> <li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li> <li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li> <li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li> </ul> <span>Skills, Knowledge &amp; Abilities</span> <ul> <li><span>Strong problem-solving and troubleshooting skills</span></li> <li><span>Adaptability.</span></li> <li><span>Self-learning.</span></li> <li><span>Critical thinking.</span></li> <li><span>Problem-solving.</span></li> <li><span>Attention to detail.</span></li> <li><span>Communication and teamwork.</span></li> </ul> <p><span><strong><u>Performance Standards</u></strong></span></p><br> <ul> <li><span>Response Time.</span></li> <li><span>First Contact Resolution.</span></li> <li><span>Customer Satisfaction.</span></li> <li><span>Ticket Documentation and Management.</span></li> <li><span>Technical Knowledge.</span></li> <li><span>Language Proficiency.</span></li> <li><span>Incident Resolution Time.</span></li> <li><span>Quality of Service.</span></li> <li><span>Knowledge Sharing.</span></li> <li><span>Professionalism and Collaboration.</span></li> </ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><strong>Choose your future. Choose Atos.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic technology ecosystem.<br> RTG partners with local and international organizations to build exceptional digital customer experiences, establish engineering hubs, and launch ventures across multiple industries and domains.<br> Through its events, spaces, and content, RTG serves as a catalyst for innovation, impact, and sustainable growth.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading technology consultancy group.<br> With over a decade of experience and a successful track record of delivering more than 300 projects across Europe, the Middle East, and North America, RTG has established itself as a trusted technology partner and a preferred employer in the Egyptian market.<br> Together, Octopus and Robusta are building a bridge between Europe and Africa by creating tailored engineering hub solutions that connect global companies with exceptional talent.<br> About the Role We are looking for a Senior QA Engineer with strong hands-on Salesforce experience to join our growing team on a 3-month remote contract .<br> In this role, you will be responsible for ensuring the quality, reliability, and functionality of Salesforce-based solutions throughout the software development lifecycle.<br> You will work closely with developers, Salesforce teams, product owners, and other stakeholders to drive both manual and automated testing efforts and ensure that Salesforce implementations meet business and technical requirements.<br> Salesforce experience is a must-have for this role.<br> What You'll Be Doing Collaborate with cross-functional teams to ensure quality throughout the Salesforce development lifecycle.<br> Design, develop, and execute comprehensive test cases and test scenarios for Salesforce applications and solutions.<br> Perform functional, integration, regression, system, and end-to-end testing across Salesforce environments.<br> Design, implement, and maintain automated test suites for Salesforce-based applications.<br> Validate Salesforce configurations, customizations, integrations, workflows, and business processes against functional and technical requirements.<br> Review business and technical requirements to ensure consistency, completeness, and testability.<br> Identify, document, track, and verify Salesforce-related defects through to resolution.<br> Test integrations between Salesforce and external systems and validate data flow and system behavior.<br> Perform regression testing following Salesforce releases, configuration changes, and new feature implementations.<br> Conduct post-release and post-implementation testing to ensure product stability and quality.<br> Work closely with Salesforce developers, administrators, product owners, and business stakeholders to identify and resolve quality issues.<br> Contribute to improving QA processes, test strategies, and automation coverage.<br> Suggest product and functionality improvements based on usability, quality, and customer experience standards.<br> Support UAT activities and ensure business requirements are properly validated before release.<br> 7+ years of progressive experience in Software Quality Assurance/Quality Control, with at least 2 years in a Senior or Lead QA role.<br> Strong hands-on experience testing Salesforce applications and solutions is a MUST.<br> Proven experience with Salesforce testing , including functional, integration, regression, system, and end-to-end testing.<br> Strong understanding of Salesforce functionality, configurations, customizations, and integrations from a QA/testing perspective.<br> Proven expertise in both manual and automated testing , including hands-on experience with automation frameworks.<br> Experience designing and executing detailed test plans, test cases, test scenarios, and regression suites for complex software systems.<br> Experience testing integrations between Salesforce and external applications or systems.<br> Strong track record of identifying, isolating, and documenting critical bugs and edge cases, with a high level of attention to detail.<br> Experience leading and mentoring QA teams and managing quality processes in Agile or hybrid development environments.<br> Excellent communication and stakeholder management skills, with the ability to translate technical findings into clear business impact.<br> Proficiency with bug tracking and test management tools.<br> Experience working with CI/CD environments and understanding of software release processes is a plus.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data &amp; information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography &amp; animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br><p>As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p><br><br><p>Reporting directly to the Resort Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p><br><br><p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p><br><br><p><b>What you will do</b></p><br><br><ul><li>Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotel</li><li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li><li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li><li>Drive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streams</li><li>Ensure consistent delivery of exceptional guest experience and brand standards</li><li>Partner closely with culinary leadership on concept development, quality, and innovation</li><li>Oversee budgeting, forecasting, cost control, and profitability targets</li><li>Work collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunities</li><li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li><li>Act as a senior ambassador for the hotel across internal and external stakeholders</li><li>Ability to lead in alignment with Four Seasons Brand and Philosophy.</li></ul><p><b>What you bring</b></p><br><br><ul><li>Significant senior leadership experience within luxury hospitality Food and Beverage operations</li><li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li><li>A strong people leader with a track record of developing and inspiring high performing teams</li><li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred.</li><li>Strong operational knowledge of Food &amp; Beverage operations, systems, and luxury service standards.</li><li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams.</li><li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels.</li><li>Deep understanding of luxury service standards and guest expectations</li><li>Confident operating at Executive Committee level with strong stakeholder management skills</li><li>A calm, credible, and visible leadership presence</li><li>Experience in forecasting, budgeting, and financial planning at a divisional level.</li><li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams.</li></ul><p><br> <br><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.</li><li>Excellent Training and Development opportunities&nbsp;</li><li>Complimentary and discounted Stays and Services&nbsp;at Four Seasons Worldwide</li><li>Comprehensive Time off Package including Vacation, Sick and Holiday pay</li><li>Complimentary employee meals prepared by&nbsp;the Four Seasons Culinary Team&nbsp;</li><li>Complimentary Dry Cleaning and Laundry Services</li></ul><br><br><br><br><br><br> </div>

Role Overview The CRM & Lifecycle Marketing Lead is responsible for developing and executing Explore TECH’s customer engagement, retention, and growth strategy across both buyer and vendor audiences. The role oversees the entire customer journey, from acquisition and onboarding through engagement, conversion, retention, and reactivation—across both buyer and vendor audiences. Leveraging CRM, automation, personalization, and data-driven marketing, the role is responsible for creating and optimizing customer journeys across all touchpoints to ensure the right message reaches the right audience at the right time, delivering meaningful customer experiences at scale and driving engagement, adoption, retention, and growth. Success is achieved through measurable improvements in customer acquisition, activation, retention, engagement, campaign performance, and lifetime value, supported by robust reporting, continuous optimization, and the effective utilization of CRM technologies and marketing automation tools.<br> Core Competencies & Technical Skills:Proficiency in CRM software and tools (e.g., Salesforce, Hub Spot, Sugar, Microsoft Dynamics). Strong analytical skills with experience in data analysis tools (e.g., Google Analytics, Tableau). Knowledge of marketing automation platforms (e.g., Mailchimp, Marketo, Eloqua). Experience with email marketing tools (e.g., Mailchimp, Constant Contact). Understanding of data privacy and compliance regulations (e.g., GDPR, CCPA). Previous Professional Experience:At least 5 years of experience in marketing with a strong focus on CRM, customer retention, and lifecycle marketing. Proven track record in developing and implementing successful CRM strategies and lifecycle marketing campaigns that have driven customer acquisition, retention, and growth. Experience with A/B testing, data analysis, and reporting on campaign effectiveness. Previous experience in managing email marketing campaigns, including segmentation, personalization, and automation. Familiarity with customer segmentation and targeting strategies Personality Traits & Skills:Excellent communication skills, both verbal and written, with the ability to craft compelling messages for different segments of the customer base. Strong project management skills with the ability to lead cross-functional teams and manage multiple projects simultaneously. Strategic thinker with a customer-centric approach and problem-solving skills Data-driven decision-maker with a focus on measurable outcomes. Strong customer focus and the ability to understand customer needs and behaviours. Team player who can collaborate effectively with different departments, including sales, marketing, content, product, and customer service. Innovative and always looking for new ways to engage customers and improve their experience. Detail-oriented with a focus on delivering high-quality work. Ability to work in a fast-paced environment of a start-up and adapt to changing business needs. Strong ability to self-motivate & stay focused without direct supervision, maintaining productivity in a remote setting. Excellent time management skills, with the ability to prioritize tasks & manage own schedule. Responsibilities & Key Activities (Job description) Strategy Development: Develop and execute the CRM and lifecycle marketing strategy, aligning it with the company's broader marketing and business goals. Customer Segmentation: Analyze customer data to segment the customer base according to various criteria such as demographics, behavior, and purchase history for each of the customer groups; Buyers& Vendors Buyer Engagement: creating awareness of the platform value proposition, enhancing the user experience, improving search and discovery features, and using personalized recommendations to keep buyers engaged and returning to the marketplace. Transaction Management: Oversee automated transactional communications, such as order confirmations, renewals and payment reminders and automated messaging. Seller (Vendor) Performance: Oversee vendor performance communications and feedback, ensuring clear, consistent messaging and working closely with the relevant internal teams to support vendor engagement and continuous improvement. Lifecycle Marketing: Create and manage customer lifecycle campaigns that cater to various stages of the customer journey, including onboarding, engagement, conversion, retention, and reactivation. Email Marketing: Plan, design, and execute email marketing campaigns that deliver relevant content and offers to the 2 types of customer segment groups. This includes crafting compelling subject lines, copy, and visuals to drive engagement in collaboration with content and creative design team, always following company visual standard guidelines (VSG) and Tone of Voice (ToV) Personalization: Implement personalized marketing strategies that utilize customer data to deliver tailored experiences, such as personalized product recommendations and content suggestions. Automation: Utilize marketing automation tools to set up automated workflows, trigger-based emails, and other communication sequences that respond to customer behavior and actions. Acquisition Strategies: Devise strategies for users’ acquisition and acquiring new customers; both buyers and sellers. The CRM and Lifecycle Marketing Lead may need to devise strategies for user acquisition. Data Analysis: Monitor and analyze customer data and campaign performance metrics to assess the effectiveness of marketing efforts. Use insights to optimize strategies & improve results. A/B Testing: Conduct A/B tests on various elements of campaigns, such as subject lines, content, and visuals, to identify the most effective strategies for increasing open rates, click-through rates, and conversions. Content Creation: Create engaging and relevant content for the various stages of the customer journey, utilizing AI-powered tools and available technologies to efficiently produce high-quality marketing content Customer Feedback: Gather and analyze customer feedback to identify pain points, preferences, and areas for improvement. Use this feedback to refine marketing strategies and improve customer experience. Compliance: Ensure that all communications and marketing activities adhere to relevant data protection and privacy regulations (Explore TECH is GDPR Compliant) Technology Utilization: Stay updated on the latest Suite CRM updates to ensure the company is utilizing & optimizing the use of integrated CRM. Reporting and Insights: Create the reports and analytics standards that are needed to monitor performance. Prepare daily, weekly, and monthly reports on campaign performance, customer engagement metrics, and ROI to share with various stakeholders and leadership. Define, suggest, and agree with management on the reporting standards, frequency as per each stakeholder group. Leadership and Training: Lead the resources currently available as well as future CRM team & support professionals, providing guidance, mentorship, and training to ensure the team's effectiveness and growth. Administration: Ensure accurate and detailed documentation as per company Admin standards and maintain structured filling in company’s shared drives (G-Suite) Language: Explore TECH is bi-lingual and all customer communication need to be in either or both languages depending on customer preference and language of choice Localization & Arabic Content review: Support where and when needed in Arabic copy review as well as localization of content needed for the various marketing communication. Key Performance Indicator Customer Growth & Retention (Reviewed Monthly & Quarterly): Buyer and vendor acquisition, activation, engagement, retention, and reactivation. Campaign Performance (Reviewed Weekly & Monthly): Open rate, click-through rate (CTR), conversion rate, unsubscribe rate and continuous campaign optimization. CRM & Automation (Reviewed Weekly & Monthly): Successful delivery of lifecycle journeys, CRM data quality, workflow reliability, and automation efficiency. Business Impact (Reviewed Monthly & Quarterly): Timely reporting, actionable insights, measurable performance improvements, and contribution to business objectives. Operational Excellence (Reviewed Monthly): On-time campaign delivery, compliance with Explore TECH's Visual Standard Guidelines (VSG) and Tone of Voice (ToV), documentation quality, and effective cross-functional collaboration.<br>CANDIDATE PROFILEReporting to: Chief Operating Officer Location: REMOTE – Egypt as a Priority Expected Joining Date: ASAP Age Preference: 27–40 years Educational Background: Graduate in marketing, communication, or business administration. Certification in CRM (Hub Spot, salesforce, Sugar... etc) Certification in digital marketing (google analytics) Languages/s: English as a must – Arabic (good to have)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join Whitecollars and help ambitious businesses hire better, faster, and smarter.<br> Company Description We are Whitecollars , the global Human Resource consulting and recruitment agency that supports business growth with affordable solutions and tailored HR services.<br> At Whitecollars, our remote work model is at the heart of our workplace culture.<br> We prioritise flexibility and work-life balance, allowing our team to work from anywhere.<br> This model fosters productivity, innovation, and collaboration, ensuring our employees feel supported and empowered.<br> Job Description We are hiring a Senior Recruitment Specialist who will also act as a Career Consultant , serving as the main point of contact for clients seeking career support.<br> This role combines recruitment delivery with hands-on career consulting , focusing on helping clients—primarily in the Saudi market- secure job interviews and advance their careers.<br> . Recruitment Specialist Responsibilities: Manage end-to-end recruitment execution for assigned roles Source candidates using multiple channels, including job boards, LinkedIn, social media, and referrals.<br> Conduct initial candidate screening and shortlisting based on job requirements.<br> Conduct interviews and assess candidate suitability Maintain regular communication with candidates throughout the recruitment process.<br> Provide timely updates and feedback to candidates, ensuring a positive candidate experience.<br> Maintain accurate records of candidates, interviews, and recruitment activities in the ATS or internal system.<br> Career Consultant Responsibilities: Act as the primary point of contact for career services clients Conduct introductory meetings to understand client goals, preferences, and job target Build strong rapport and trust with clients through regular follow-ups and proactive updates Serve as a strategic guide, providing a personalized job search roadmap Ensure clients feel supported throughout the process, including updates on applications, interviews, and next steps.<br> Optimize CVs/resumes and LinkedIn profiles for maximum visibility.<br> Apply for roles on behalf of clients to help secure interviews.<br> Conduct mock interviews to prepare clients effectively.<br> Provide coaching and feedback to enhance interview performance Qualifications Proven experience as a Recruitment Specialist / Talent Acquisition professional Experience in career coaching is highly preferred Excellent communication and client management skills Ability to work with both candidates and clients in a consultative manner Organized, proactive, and results-driven.<br> Whitecollars is a remote-first company: we are built around modern work, not office presence.<br> We trust people to manage their work professionally and deliver results without being tied to a physical office.<br> You get flexibility with accountability: the environment gives you freedom in how you work, but that freedom comes with trust, ownership, and clear performance expectations.<br> The culture is built for growth: Whitecollars is not designed for people who want to stay comfortable.<br> It is designed for people who want to grow, take ownership, and build real capability.<br> Your performance is recognised: strong work does not disappear in the background.<br> Whitecollars has recognition programs that reward people who consistently deliver and create impact.<br> There is support for learning and development: the company supports people who want to improve through learning opportunities and development-focused programs for those ready for more.<br> Your wellbeing is taken seriously: Whitecollars offers benefits that help people stay healthy, rested, and sustainable in their performance, including premium health insurance and additional long weekends.<br> The environment is professional but not rigid: expectations are high, but the company avoids unnecessary bureaucracy, micromanagement, and office politics that usually slow strong people down.<br> There is space for human connection: Whitecollars is serious about performance, but it also creates space for people to connect through team gatherings and internal initiatives that make the environment more human and sustainable.<br> You are joining a modern company with a clear way of working: output matters more than appearances, quality matters more than noise, and trust matters more than control.<br> Ready to apply?<br> If you are a strong recruiter looking to join a remote-first company where you can take real ownership, grow in a high-standard environment, work with international clients, and make visible impact, we would love to hear from you.<br>`</span> </div>

Role Overview The CRM & Lifecycle Marketing Lead is responsible for developing and executing Explore TECH’s customer engagement, retention, and growth strategy across both buyer and vendor audiences. The role oversees the entire customer journey, from acquisition and onboarding through engagement, conversion, retention, and reactivation—across both buyer and vendor audiences. Leveraging CRM, automation, personalization, and data-driven marketing, the role is responsible for creating and optimizing customer journeys across all touchpoints to ensure the right message reaches the right audience at the right time, delivering meaningful customer experiences at scale and driving engagement, adoption, retention, and growth. Success is achieved through measurable improvements in customer acquisition, activation, retention, engagement, campaign performance, and lifetime value, supported by robust reporting, continuous optimization, and the effective utilization of CRM technologies and marketing automation tools.<br> Core Competencies & Technical Skills:Proficiency in CRM software and tools (e.g., Salesforce, Hub Spot, Sugar, Microsoft Dynamics). Strong analytical skills with experience in data analysis tools (e.g., Google Analytics, Tableau). Knowledge of marketing automation platforms (e.g., Mailchimp, Marketo, Eloqua). Experience with email marketing tools (e.g., Mailchimp, Constant Contact). Understanding of data privacy and compliance regulations (e.g., GDPR, CCPA). Previous Professional Experience:At least 5 years of experience in marketing with a strong focus on CRM, customer retention, and lifecycle marketing. Proven track record in developing and implementing successful CRM strategies and lifecycle marketing campaigns that have driven customer acquisition, retention, and growth. Experience with A/B testing, data analysis, and reporting on campaign effectiveness. Previous experience in managing email marketing campaigns, including segmentation, personalization, and automation. Familiarity with customer segmentation and targeting strategies Personality Traits & Skills:Excellent communication skills, both verbal and written, with the ability to craft compelling messages for different segments of the customer base. Strong project management skills with the ability to lead cross-functional teams and manage multiple projects simultaneously. Strategic thinker with a customer-centric approach and problem-solving skills Data-driven decision-maker with a focus on measurable outcomes. Strong customer focus and the ability to understand customer needs and behaviours. Team player who can collaborate effectively with different departments, including sales, marketing, content, product, and customer service. Innovative and always looking for new ways to engage customers and improve their experience. Detail-oriented with a focus on delivering high-quality work. Ability to work in a fast-paced environment of a start-up and adapt to changing business needs. Strong ability to self-motivate & stay focused without direct supervision, maintaining productivity in a remote setting. Excellent time management skills, with the ability to prioritize tasks & manage own schedule. Responsibilities & Key Activities (Job description) Strategy Development: Develop and execute the CRM and lifecycle marketing strategy, aligning it with the company's broader marketing and business goals. Customer Segmentation: Analyze customer data to segment the customer base according to various criteria such as demographics, behavior, and purchase history for each of the customer groups; Buyers& Vendors Buyer Engagement: creating awareness of the platform value proposition, enhancing the user experience, improving search and discovery features, and using personalized recommendations to keep buyers engaged and returning to the marketplace. Transaction Management: Oversee automated transactional communications, such as order confirmations, renewals and payment reminders and automated messaging. Seller (Vendor) Performance: Oversee vendor performance communications and feedback, ensuring clear, consistent messaging and working closely with the relevant internal teams to support vendor engagement and continuous improvement. Lifecycle Marketing: Create and manage customer lifecycle campaigns that cater to various stages of the customer journey, including onboarding, engagement, conversion, retention, and reactivation. Email Marketing: Plan, design, and execute email marketing campaigns that deliver relevant content and offers to the 2 types of customer segment groups. This includes crafting compelling subject lines, copy, and visuals to drive engagement in collaboration with content and creative design team, always following company visual standard guidelines (VSG) and Tone of Voice (ToV) Personalization: Implement personalized marketing strategies that utilize customer data to deliver tailored experiences, such as personalized product recommendations and content suggestions. Automation: Utilize marketing automation tools to set up automated workflows, trigger-based emails, and other communication sequences that respond to customer behavior and actions. Acquisition Strategies: Devise strategies for users’ acquisition and acquiring new customers; both buyers and sellers. The CRM and Lifecycle Marketing Lead may need to devise strategies for user acquisition. Data Analysis: Monitor and analyze customer data and campaign performance metrics to assess the effectiveness of marketing efforts. Use insights to optimize strategies & improve results. A/B Testing: Conduct A/B tests on various elements of campaigns, such as subject lines, content, and visuals, to identify the most effective strategies for increasing open rates, click-through rates, and conversions. Content Creation: Create engaging and relevant content for the various stages of the customer journey, utilizing AI-powered tools and available technologies to efficiently produce high-quality marketing content Customer Feedback: Gather and analyze customer feedback to identify pain points, preferences, and areas for improvement. Use this feedback to refine marketing strategies and improve customer experience. Compliance: Ensure that all communications and marketing activities adhere to relevant data protection and privacy regulations (Explore TECH is GDPR Compliant) Technology Utilization: Stay updated on the latest Suite CRM updates to ensure the company is utilizing & optimizing the use of integrated CRM. Reporting and Insights: Create the reports and analytics standards that are needed to monitor performance. Prepare daily, weekly, and monthly reports on campaign performance, customer engagement metrics, and ROI to share with various stakeholders and leadership. Define, suggest, and agree with management on the reporting standards, frequency as per each stakeholder group. Leadership and Training: Lead the resources currently available as well as future CRM team & support professionals, providing guidance, mentorship, and training to ensure the team's effectiveness and growth. Administration: Ensure accurate and detailed documentation as per company Admin standards and maintain structured filling in company’s shared drives (G-Suite) Language: Explore TECH is bi-lingual and all customer communication need to be in either or both languages depending on customer preference and language of choice Localization & Arabic Content review: Support where and when needed in Arabic copy review as well as localization of content needed for the various marketing communication. Key Performance Indicator Customer Growth & Retention (Reviewed Monthly & Quarterly): Buyer and vendor acquisition, activation, engagement, retention, and reactivation. Campaign Performance (Reviewed Weekly & Monthly): Open rate, click-through rate (CTR), conversion rate, unsubscribe rate and continuous campaign optimization. CRM & Automation (Reviewed Weekly & Monthly): Successful delivery of lifecycle journeys, CRM data quality, workflow reliability, and automation efficiency. Business Impact (Reviewed Monthly & Quarterly): Timely reporting, actionable insights, measurable performance improvements, and contribution to business objectives. Operational Excellence (Reviewed Monthly): On-time campaign delivery, compliance with Explore TECH's Visual Standard Guidelines (VSG) and Tone of Voice (ToV), documentation quality, and effective cross-functional collaboration.<br>CANDIDATE PROFILEReporting to: Chief Operating Officer Location: REMOTE – Egypt as a Priority Expected Joining Date: ASAP Age Preference: 27–40 years Educational Background: Graduate in marketing, communication, or business administration. Certification in CRM (Hub Spot, salesforce, Sugar... etc) Certification in digital marketing (google analytics) Languages/s: English as a must – Arabic (good to have)