Supply Chain Manager Jobs - Cairo Egypt

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced GTM performance analytics professional to enable data-driven commercial decision-making across Vodafone Business portfolios. This role focuses on transforming complex performance data into actionable insights that improve the effectiveness, ROI, and prioritisation of go-to-market and product enablement initiatives. The role offers high visibility with senior stakeholders and plays a critical part in accelerating portfolio growth through analytics-led optimisation.</p> <h4>What you’ll do</h4> <ul> <li>Measure and analyse the effectiveness of go-to-market and product enablement initiatives across channels and regions.</li> <li>Define, track, and report key GTM performance, effectiveness, and ROI metrics.</li> <li>Design, maintain, and continuously improve dashboards, reports, and performance trackers for senior stakeholders.</li> <li>Translate complex datasets into clear, executive-ready insights that support commercial decision-making.</li> <li>Partner with product, sales, enablement, and marketing teams to identify performance gaps and improvement opportunities.</li> <li>Provide analytical justification for GTM investments and contribute to business cases and forecasting activities.</li> <li>Recommend optimisation actions that enhance commercial outcomes and portfolio growth.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced analytics professional with a strong commercial mindset and exposure to sales, marketing, or product environments.</li> <li>Comfortable working with large datasets, reporting tools, and performance dashboards.</li> <li>Skilled at simplifying complex information into clear insights for senior audiences.</li> <li>A confident stakeholder partner, able to influence across matrixed regional and global teams.</li> <li>Detail-oriented, analytical, and solution-focused in approach.</li> <li>Fluent in English, both written and spoken.</li> <li>Educated to degree level in business, economics, engineering, or a related discipline.</li> <li>Experience within telecommunications, technology, digital services, or B2B environments is advantageous.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to high-impact, strategic decision-making across a fast-growing global portfolio.</li> <li>The opportunity to influence multi-million commercial investments through analytics-led insights.</li> <li>Collaboration with diverse, international stakeholders across Vodafone Business.</li> <li>A role with strong visibility and contribution to long-term business growth.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced GTM performance measurement and ROI optimisation techniques.</li> <li>Executive-level storytelling with data and insight communication.</li> <li>Strategic commercial analysis within large, complex organisations.</li> <li>Cross-functional collaboration in global, matrixed environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p> <h4>What you will do</h4> <ul> <li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li> <li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li> <li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li> <li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li> <li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li> <li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li> <li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li> <li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li> <li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li> <li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li> <li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li> <li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li> <li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li> <li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li> <li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bacheloru2019s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li> <li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li> <li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li> <li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p> <h4>What you will do</h4> <ul> <li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li> <li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li> <li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li> <li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li> <li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li> <li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li> <li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li> <li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li> <li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li> <li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li> <li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li> <li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li> <li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li> <li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li> <li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li> <li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li> <li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li> <li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a skilled IT project delivery professional to lead end-to-end delivery of large-scale projects, ensuring successful execution from feasibility through to closure. The role focuses on driving collaboration across cross-functional teams, maintaining alignment with timelines and quality standards, and delivering measurable outcomes that support organisational objectives.</p> <h4>What you’ll do</h4> <ul> <li>Coordinate cross-functional teams to ensure alignment on project requirements, timelines, and milestones.</li> <li>Facilitate regular interactions with project stakeholders to identify, track, and resolve issues effectively.</li> <li>Oversee project deliverables and ensure adherence to defined quality standards and methodologies.</li> <li>Develop and maintain project communication plans, ensuring clarity and transparency across stakeholders.</li> <li>Prepare and present status reports, consolidating insights from data analysis and project updates.</li> <li>Manage change requests, ensuring all stakeholders understand impacts on timelines and budgets.</li> <li>Support development of user documentation, training materials, and handover processes to ensure smooth implementation.</li> <li>Monitor client satisfaction and secure acceptance of deliverables during and after project completion.</li> <li>Conduct post-project evaluations to identify lessons learned and improvement opportunities.</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience (typically 6–8 years) delivering large-scale IT or ERP projects or programmes.</li> <li>Proven ability to lead diverse project teams and deliver outcomes within agreed timelines.</li> <li>Strong understanding of established project delivery methodologies and frameworks.</li> <li>Experience managing budgets and overseeing complex project environments.</li> <li>Familiarity with ERP implementation and infrastructure or construction-related projects.</li> <li>Educational background in a relevant field (bachelor’s or master’s degree).</li> <li>Professional certification such as PMP is advantageous.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on high-impact, large-scale IT and transformation projects.</li> <li>Exposure to global stakeholders and cross-market collaboration.</li> <li>A dynamic environment that encourages innovation, continuous improvement, and knowledge sharing.</li> <li>Opportunities to expand expertise in cloud services, ERP systems, and enterprise project delivery.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder management and communication across global teams.</li> <li>End-to-end project lifecycle management using industry-standard methodologies.</li> <li>Change management and risk mitigation strategies in complex environments.</li> <li>Practical exposure to cloud technologies (e.g., Azure, O365) and enterprise system implementation.</li> <li>Continuous improvement and post-project evaluation techniques.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>What you’ll do</h4> <p>We are seeking a lead business consultant to own a portfolio of strategic consulting engagements across business excellence within business operations and transformation. The role focuses on shaping transformation priorities, advising senior stakeholders, assuring measurable value delivery, and leading a team of consultants. The individual will help translate strategic priorities into practical roadmaps, strengthen consulting capability, and apply AI and agentic AI to improve engagement productivity and redesign processes and operating models.</p> <ul> <li>Own the consulting engagement portfolio for assigned domains, including pipeline shaping, demand prioritisation, and capacity alignment to strategic needs.</li> <li>Lead executive diagnostics and agenda setting by translating strategic priorities into transformation themes, investment cases, and roadmaps.</li> <li>Assure engagement quality and outcomes by reviewing deliverables, challenging assumptions, and ensuring recommendations are practical, evidence-based, and feasible.</li> <li>Own value delivery by defining benefit cases, governing measurement, and driving value assurance with senior stakeholders.</li> <li>Influence governance and decision forums by providing options, risk perspectives, and recommendations that support timely executive decisions.</li> <li>Partner with programme and project leadership to de-risk execution, support successful delivery, and drive adoption.</li> <li>Build consulting capability through coaching, standardising methods and templates, and improving quality across the practice.</li> <li>Strengthen commercial discipline through appropriate scoping, effort estimation, and alignment with delivery constraints and controls.</li> <li>Lead and manage a team of consultants, including performance management, workload allocation, coaching, and career development.</li> <li>Apply AI and agentic AI to improve engagement productivity and reimagine processes and operating models for internal and client outcomes.</li> <li>Maintain strong learning agility and build new capabilities as the practice scope and operating model evolve.</li> <li>Contribute to business development by identifying opportunities, shaping internal proposals and business cases, and expanding the practice’s engagement footprint.</li> </ul> <h4>Who you are</h4> <p>You bring significant experience in consulting, transformation, operational excellence, or business change, with proven experience advising senior leaders and shaping multi-domain transformation roadmaps.</p> <p>You have experience owning value cases, assuring delivery quality, and driving measurable outcomes across consulting engagements.</p> <p>You are confident in strategic business partnering, engagement ownership, transformation strategy, benefits realisation governance, operating model design, performance management, and portfolio prioritisation.</p> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence enterprise transformation priorities and shape consulting outcomes across geographies, domains, and stakeholder groups.</li> <li>A role with direct people leadership, enabling the individual to coach consultants, develop capability, support succession planning, and contribute to a future-ready consulting practice.</li> <li>Exposure to strategic business partnering, executive governance, portfolio prioritisation, value assurance, and transformation roadmap development.</li> <li>Scope to contribute to VOIS consulting propositions, standards, thought leadership, reusable methods, frameworks, and accelerators.</li> <li>Growth towards broader practice leadership, wider capability ownership, and enterprise-level influence.</li> </ul> <h4>Who we are</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><b>Unlock the Power of Data – Join Our Consumer & Market Knowledge Team!</b></p><p></p><p>Are you a budding analytical talent eager to dive into the world of consumer insights and shape the future of beloved brands? Do you thrive on transforming data into actionable strategies that make a real-world impact? If so, we want to hear from you!</p><p></p><p>We're looking for a passionate and curious <b>Entry-Level Data Analyst</b> to join our dynamic Consumer & Market Knowledge (CMK) team. This isn't just about crunching numbers; it's about understanding people, driving growth, and helping P&G stay at the forefront of consumer innovation. This role offers an unparalleled opportunity to launch your career, providing hands-on experience and direct mentorship as you contribute to projects that directly influence brand strategies and market execution.</p><p></p><p>As an Entry-Level Data Analyst within our CMK team, you will play a crucial supporting role in executing strategies and participating in the development and implementation of new ideas, techniques, and procedures. You will focus on clearly defined objectives, helping to translate complex data into actionable insights that fuel our business.</p><p></p><p><b>In this role, you will:</b></p><ul><li><p><b>Shape Growth Strategies:</b> Support the identification of retailer and shopper insights that drive growth into our brands and joint business plans.</p></li><li><p><b>Activate Insights:</b> Help translate cross-category learnings into pragmatic in-store, CRM/SBD, and media activations.</p></li><li><p><b>Build Partnerships:</b> Contribute to data-based thought leadership, helping to position P&G as a preferred partner with customers and retailers.</p></li><li><p><b>Uncover Opportunities:</b> Provide market-level insights to build consumer understanding and enable effective brand plan activation across markets, regions, and globally.</p></li><li><p><b>Drive Execution:</b></p><ul><li><p>Assist in shaping integrated brand plans and execution choices for key customers/channels, ensuring alignment with market-specific requirements.</p></li><li><p>Support the optimization of key business drivers, track in-market innovation, and contribute to consumer foundations work.</p></li><li><p>Summarize local consumer/shopper insights and help monitor and optimize in-store execution using corporate tools and regional strategies.</p></li></ul></li><li><p><b>Fuel Innovation:</b></p><ul><li><p>Combine analytics and consumer understanding to identify key business drivers and unmet needs.</p></li><li><p>Support the development and execution of category innovation learning plans, translating insights into upstream innovation concepts.</p></li></ul></li></ul><p>Execute learning plans for key markets and contribute insights that inform our integrated brand plans and innovation focus.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p>To thrive in this role, you will bring:</p><ul><li><p><b>Education:</b> A Bachelor's degree in Business, Marketing, Economics, Statistics, Data Science, or a related analytical field.</p></li><li><p><b>Experience:</b> 2-3 years maximum of prior experience in market research, consumer insights, data analysis, or a related analytical role is required.</p></li><li><p><b>Analytical Prowess:</b> Strong analytical skills with a proven ability to collect, organize, and analyze significant amounts of information and data with exceptional attention to detail and accuracy.</p></li><li><p><b>Technical Skills:</b> Proficiency in data analysis tools and software such as <b>SQL</b>, <b>Power BI, Data Modeling, Machine Learning, and Python is a plus.</b></p></li><li><p><b>Communication & Collaboration:</b> Excellent English communication skills (written and verbal) and a proven ability to work effectively and collaboratively within a team.</p></li><li><p><b>Learning Agility:</b> Able to work effectively under direct supervision, follow well-defined precedents and policies, and demonstrate a proactive desire to develop new knowledge and skills for current and future job requirements.</p></li><li><p><b>Curiosity:</b> A genuine passion for understanding consumer behavior and market trends</p><p><b>What We Offer:</b></p></li><li><p><b>Accelerated Learning:</b> A dynamic entry-level role with significant opportunities for hands-on experience and professional development.</p></li><li><p><b>Real Impact:</b> Contribute to projects that directly shape the strategies and success of world-renowned brands.</p></li><li><p><b>Diverse Exposure:</b> Gain experience across a wide range of consumer data, analytical techniques, and market categories.</p></li><li><p><b>Collaborative Environment:</b> Work within a supportive and innovative team that values fresh perspectives.</p></li><li><p><b>Mentorship & Growth:</b> Benefit from guidance and mentorship from experienced professionals in the CMK field, setting a strong foundation for your career.</p></li></ul><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally p</p><p></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000155224<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-weeks part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Le Méridien</h4> <p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p> <h4>Job description</h4> <p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br> Ensure delivery of exceptional guest experience at every stage of the guest journey.<br> Oversee VIP guest handling, personalized services, and special guest requests.<br> Manage and improve guest complaint handling and service recovery processes.<br> Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br> Lead CRM system implementation and ensure effective use of guest data across properties.<br> Develop guest loyalty programs and personalized engagement strategies.<br> Ensure consistency of guest service standards across all hotel properties.<br> Train and develop guest relations teams to deliver luxury service excellence.<br> Analyze guest feedback trends and implement operational improvements.<br> Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br> Manage reputation management across online platforms and review channels.<br> Develop standard operating procedures for guest relations and CRM activities.<br> Ensure accurate guest profiling and data management for personalized service delivery.<br> Lead initiatives to improve guest retention and repeat visitation rates.<br> Support pre-opening projects to establish guest experience frameworks and systems.<br> Coordinate special events, VIP arrivals, and high-profile guest stays.<br> Ensure service recovery excellence in critical guest situations.<br> Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br> Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p> <h4>Qualifications</h4> <ul> <li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li> <li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li> <li>Strong experience in luxury hotels or all-inclusive resort operations.</li> <li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li> <li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Strong analytical skills for interpreting guest feedback and experience data.</li> <li>Fluency in English; and ideally other languages.</li> </ul></p><p></p>

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br><br>Job Summary:Policies and Procedures is responsible for managing, controlling and initiating policies, procedures manuals to support the bank’s compliance with laws, regulations, best banking practices and standards. Establishing and developing Policies and Procedures Manuals to ensure full compliance with CBE, regulations, business requirements, associated risks and relative controls. Conducting regular reviews of Policies and Procedures Manuals to ensure effectiveness, sufficient control and risk mitigation are in place. Reviewing Bank’s Policies and Procedure Manuals. Preparing and maintaining documentation to ensure compliance to approved and regulatory requirements. Exploring and initiating improvement ideas to optimize productivity and enhance customer experience<br>.<br>Job Descriptio<br>n:<br>Accountability Business Managem<br>ent<br>Initiating policies on standardized template in alignment with relative accountable executives/delegates. Support relative accountable executives/delegates in policies update upon any changes in bank strategy, CBE requests, auditable entities, etc. Support the business in obtaining the required policies’ approvals. Validate policies to ensure fulfilment of required approvals prior submission to Corporate Governance for approval. Follow up with Corporate Governance Secretary to communicate the approved policies to related accountable executives/delegates. Acting as custodian of all policies. Initiating procedures manuals on standardized template in coordination with relative functional heads, considering segregation of duties, responsibilities and adequate controls. Maintain all amendments required in existing bank procedures manuals to reflect changes in local regulations, systems/process enhancements or new business requirements. Coordinate with product management/business owners/functional heads in setting required operational procedures for new products, services or upon implementation. Acting as custodian of all procedure's manuals. Validate procedures manuals to ensure fulfilment of required approvals prior submission to EXCO Governance Meeting. Follow up with EXCO Secretary until receiving committee approvals. Participate with business owners in development of existing Policies / Procedures Manuals to enhance performance and efficiency. Provide assistance and guidance to functions in light of approved bank’s policies and procedures manu<br>als.<br>Accountability Control Function(Legal, Compliance<br>,ORM)<br>Support business owners to ensure Policies / Procedures Manualsare updated according to audit requirements in a timely manner. Coordinate with control function (Legal, Compliance and ORM) to review and update policies and obtain required blessing/sign-off. Coordinate with control functions (Legal, Compliance and ORM) to review and update procedures manuals and sign off final versions. Standardization of Policies and Procedures Manuals to ensure adequate controls are in place and enable effective and controlled transaction processing. Participate/Attend challenge meetings (if any) in coordination between Legal/Compliance/ORM and Bus<br>iness.<br>Re<br>porting<br>Prepare policies and share with Head of Policies and Procedures for review/approval prior submission to related sub-board committee and Board of Directors for approvals. Prepare procedures manuals and share with Head of Policies and Procedures for review/approval prior submission to EXCO Secretary for submission to EXCO Meeting for approvals. Prepare Policies and Procedures Pack and share with Head of Policies and Procedure for review/approval prior submission to Top Management. Prepare ADHOC reports/requests/procedures manuals updates and share with Head of Policies and Procedures for review/approval prior communication with Top Management, Audit Function, C<br>BE, etc.<br>Qualifications:Excellent command of English language to provide comprehensive Policies and Procedures Manuals to end users and bank management. Strong reporting and presentation skills related to policies and procedures activities. Excellent communication skills with senior management, business owners and third parties. Strong problem-solving skills to resolve conflicts between departments and achieve unified policies/procedures. High analytical and risk assessment skills. Ability to analyze risks incorporated within products/policies/procedures and establish mitigating controls. Understanding and reacting effectively to different customer and staff personalities. Excellent teamwork and interpersonal skills. Business awareness. Excellent business writing and assessment skills. Bilingual proficiency in Arabic & English. Proficient in MS Office and relevant packages. Strong organizational and multitasking skills. Self-starter with “can do” attitude and mindset. Ability to work independently under tight s<br>chedules.

Location: Egypt (remote) Working hours: approximately 2:00 PM to 10:00 PM Cairo/SAST time to align with our US customers Type: Full-time Compensation: Paid in USD + equity<br>About Spokn Spokn is a video creation software that helps companies replace boring emails with short, authentic videos to train employees and keep them up to date. Think Tik Tok-style video, built for enterprises. <br>We’re a fast-growing, early-stage US startup and our customers include some of the world’s most recognizable enterprises like Google, Amazon, Marriott, Siemens, Hyatt and Sodexo. <br>We’re building a product that’s changing how companies communicate and learn, and some of the world’s top VCs invest in our vision, including Y Combinator, NEA, and Reach Capital. <br>Customer Success is central to how we grow. This role is not a support function; it’s a core part of the business working directly with the founders. <br>How this role works Spokn is an early-stage, founder-led company with a lean team that values ownership, thoughtful execution, and attention to detail. Roles like this are rare, and we take hiring seriously.<br>Customer Success sits at the center of the business. In this role, you’ll work closely with:<br>Customers in HR, Internal Communications, and Learning & Development who are typically non-technical and highly relationship-driven An Egypt-based engineering team, translating customer needs into clear, actionable product input Spokn’s cofounder on customer strategy, prioritization, and problem-solving<br>Spokn’s software is purposefully intuitive and simple, so Customer Success goes far beyond explaining features or handling tickets. The work is consultative and creative. You’ll help customers figure out how to use short-form video effectively to solve real problems, from onboarding and training to leadership communication and frontline engagement. You’ll encourage customers to create more videos, and show them how to do so effectively with Spokn. <br>You’ll be trusted with real ownership across the customer lifecycle from onboarding to renewals, and you’ll be expected to take initiative, ask good questions, follow through on details, and proactively help customers succeed.<br>What you'll do Support customer onboarding from kickoff through launch, including on live video calls with customers Identify opportunities for customers to create more videos on Spokn, and persuade/support them to follow through Manage day-to-day customer health and engagement across a portfolio of accounts Introduce new features and product updates to customers and support ongoing adoption Create and maintain customer-facing resources like product explainers, customer newsletters and activation campaigns, and one-pagers Collect, organize, and translate customer feedback into clear input for product and engineering Drive project management for customer deployments, ensuring stakeholders meet timelines and commitments. Support improvements to Customer Success processes as the company scales<br>What we're looking for Must-have qualities for a candidate:Prior experience in Customer Success, Account Management, Consulting, or a client-facing role Executes reliably and follows through without reminders Is highly organized and detail-oriented Comfortable navigating large, complex organizations and speaking with senior stakeholders. Communicates clearly with a wide range of people, from non-technical customers to engineers Is comfortable working US East Coast hours from a remote location Is patient and empathetic with customers at different stages of adoption Can prioritize what’s important over what’s simply urgent Operates well in a low-structure, fast-moving startup environment<br>Strong pluses:Familiarity with Change Management, HR, Learning/Training, or Internal Communications Experience with US culture and/or experience working with US or international customers Experience creating customer- or prospect-facing content Experience with Hub Spot, Canva and Asana<br>Why this role This is not a narrow or overly scripted Customer Success role. You’ll have real ownership, direct exposure to founders and customers, and the chance to help companies adopt a new, more human way of communicating at work. Roles like this are rare. If you’re excited by responsibility, visibility, and impact at a YC-backed company serving the US market, this role offers meaningful growth.<br>What we offer A chance to join a fast-growing, YC-backed US startup with world-class customers Payment in USDEquity in the company Health insurance High ownership and direct exposure to founders and customers A role that will grow with you as the company scales For Egypt-based candidates: Fridays are no-call days, with flexibility to focus on deep work on Fridays or Sundays<br>To apply, please send your résumé and cover letter to careers@getspokn.com

About the job Job Requisition ID: 179003<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.<br>Overview of the role:Support and drive the Specialty Leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.<br>What you will do:Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives. Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities. Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners. Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements. Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary. Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports. Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships. Coach, guide, and follow up with Specialty Leasing Executives and Administrative staff to ensure performance standards, target achievement, and professional development.<br>Required Skills to be successful:3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments. Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies. Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities. Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices. Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities. Excellent communication, relationship management, and stakeholder engagement skills. Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office applications, particularly Excel, Power Point, and Word, as well as leasing or asset management systems.<br>What equips you for the role:Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field. Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners. Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research. Experience within mall management, retail leasing, or commercial real estate environments is highly preferred. Bilingual proficiency in Arabic and English is preferred. Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.<br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

JOB PURPOSE:To manage a portfolio in Commercial Banking Unit, marketing & soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt KEY ACCOUNTABILITIES:Functional:Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy. Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.). Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed. Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance. Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank. Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities. Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers. Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA. Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section. Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation. Conducts marketing calls to screen the market And approaching potential relationships. Identifies expansion opportunities with existing clientele base to achieve portfolio growth. Monitors practices of competition and report findings to Unit & Department Heads. Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions. Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head. Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines. Initiates “credit checking” and “Central de Risqué – CBE” requests, and ensure their completeness by the time of the credit approval. Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner. And any other assigned tasks QUALIFICATIONS:Academic and professional qualifications University/College Degree MBA is an advantage Core Credit Course Experience and other requirements Basic Qualifications:Islamic Banking Knowledge Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered Strong credit appraisal and marketing skills, with the ability to interpret complex financial information. High quality experience in a credit management position Proven track record of meeting/exceeding revenue target Excellent interpersonal skills, including listening skills/temperament Excellent communication (written and verbal) and negotiation skills Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT. Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements. Years of experience:ARM: 2-3 years of experience & Credit course is not a must RM: 5-10 years of experience + Credit Course SRM: 10+ years of experience + Credit Course

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p> <h4>What you will do</h4> <ul> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li> <li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li> <li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in human resources, hotel and restaurant management, hospitality, business administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR</li> <li>4-year bachelor's degree in human resources, hotel and restaurant management, hospitality, business administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, harassment, fire safety, food handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include orientation, leadership skills, trainer certification, diversity training, and management development program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the management development program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li> <li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li> <li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li> <li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li> <li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li> <li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li> <li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li> <li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li> <li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li> <li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national currently residing in Egypt</li> <li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li> <li>Certified in PMP or PRINCE2 Practitioner</li> <li>Knowledge of application and software development lifecycle methodologies</li> <li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li> <li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li> <li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li> <li>MBA or equivalent postgraduate qualification is desirable</li> <li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li> <li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li> <li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li> <li>Professional growth through complex programme delivery and stakeholder engagement</li> <li>Access to industry-leading tools and methodologies in programme and Agile delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and lean delivery methodologies</li> <li>Financial management and forecasting within large-scale technology programmes</li> <li>Data-driven performance tracking and reporting techniques</li> <li>Cross-cultural leadership and stakeholder influence at senior levels</li> <li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior-level Fixed Go-to-Market Project Lead to own the end-to-end planning, prioritisation and market execution of the Consumer Fixed portfolio. This role sits at the intersection of Product, Commercial, Technology and Operations, ensuring that demand is aligned, delivery is realistic, and launches are executed with pace, quality and clear accountability. The role brings together portfolio planning, roadmap orchestration and go-to-market execution into one coherent operating model, enabling predictable delivery and strong customer outcomes.</p> <h4>What you’ll do</h4> <ul> <li>Own the Consumer Fixed planning cycle, maintaining a single, transparent view of demand, priorities and delivery across propositions, products and in-life changes.</li> <li>Orchestrate quarterly and long-range Fixed roadmaps, ensuring priorities are sequenced, achievable and aligned to delivery capacity and dependencies.</li> <li>Lead demand, prioritisation and planning governance, facilitating prioritisation forums, roadmap reviews and go/no-go decisions.</li> <li>Enable a continuous and prioritised flow of work from Product and Proposition teams into Agile delivery through close collaboration with Product Owners, Release Train Engineers and Scrum Masters.</li> <li>Own the Consumer Fixed go-to-market plan, coordinating launches and in-life changes to ensure delivery readiness, operational alignment and high-quality market execution.</li> <li>Act as the primary escalation point for planning, delivery and go-to-market risks, proactively identifying constraints and driving timely resolution.</li> <li>Plan and coordinate in-life changes including pricing, promotions, migrations and operational updates, ensuring safe and effective execution.</li> <li>Own post-launch monitoring and delivery assurance, tracking outcomes against plan and driving corrective actions where required.</li> <li>Define and embed planning, delivery and go-to-market ways of working that support Agile and SAFe execution, creating a consistent operating rhythm across teams.</li> </ul> <h4>Who you are</h4> <ul> <li>5+ years of experience in portfolio, programme or go-to-market professional roles with a strong track record in complex, matrixed environments.</li> <li>Comfortable working within Agile and SAFe delivery models, with hands-on experience partnering with Product Owners, Release Train Engineers and Scrum Masters.</li> <li>Skilled at coordinating across Product, Commercial, Technology and Operations to manage dependencies and resolve delivery challenges.</li> <li>Experienced in governance, prioritisation and decision-making forums, with the confidence to escalate and influence at senior levels.</li> <li>Structured, outcomes-focused and detail-aware, with a strong commitment to execution quality and predictability.</li> <li>Degree-qualified in Business, Technology, Strategy or a related discipline, or able to demonstrate equivalent practical experience.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to shape and influence the Consumer Fixed portfolio at scale within a leading global organisation.</li> <li>Exposure to senior stakeholders across Product, Commercial, Technology and Operations.</li> <li>A role with clear ownership, visibility and impact on customer and business outcomes.</li> <li>An environment that values collaboration, continuous improvement and delivery excellence.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced portfolio and demand planning in large-scale Agile and SAFe environments.</li> <li>End-to-end go-to-market orchestration grounded in delivery readiness and operational alignment.</li> <li>Senior-level governance, prioritisation and decision facilitation.</li> <li>Risk, dependency and delivery assurance management across complex value chains.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>

<p><h4>Job summary</h4> <p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li> </ul> <h4>Core work activities</h4> <h4>Managing event logistics and operations</h4> <ul> <li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li> <li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li> <li>Adheres to all standards, policies, and procedures.</li> <li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li> <li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li> <li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li> <li>Uses his/her judgment to integrate current trends in event management and event design.</li> <li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li> <li>Participates in customer site inspections and assists with the sales process as necessary.</li> <li>Performs other duties as assigned to meet business needs.</li> <li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li> </ul> <h4>Ensuring and providing exceptional customer service</h4> <ul> <li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Sets a positive example for guest relations.</li> <li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li> <li>Makes presence known to customer at all times during this process.</li> <li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li> <li>Follows up with customer post-event.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Uses personal judgment and expertise to enhance the customer experience.</li> <li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li> <li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Ensures hourly employees understand expectations and parameters for event activities.</li> </ul> <h4>Leading event management teams</h4> <ul> <li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li> <li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li> <li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li> </ul> <h4>Supporting and coordinating with the sales and marketing function</h4> <ul> <li>Assists in the sales process and revenue forecasting for customer groups.</li> <li>Up-sells products and services throughout the event process.</li> <li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Assists in the development and implementation of corrective action plans.</li> <li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li> <li>Works with the property staff and customers to address operational challenges associated with his/her group.</li> <li>Performs other duties as assigned to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>