Security Supervisor Jobs in Egypt

<p>We are seeking a highly organized and experienced Medication Warehouse Section Head to lead and oversee medication and medical supplies warehouse operations, ensuring efficient inventory management, accurate stock control, timely availability, and compliance with hospital policies and applicable standards.</p><p>The role will provide operational leadership for the warehouse team and work closely with Pharmacy, Nursing, Medical, Finance, Procurement, and other key stakeholders to ensure a safe, efficient, and uninterrupted supply of medications and medical supplies across the hospital.</p><p></p><p><strong>Key Responsibilities</strong></p><p></p><ul><li><p>Lead and oversee the end-to-end warehouse operations for medications and medical supplies, from receiving and inspection through storage, inventory control, and distribution.</p></li><li><p>Ensure all received items are accurately verified against approved purchase orders, including quantity, specifications, pricing, batch numbers, and expiry dates.</p></li><li><p>Ensure accurate and timely system registration, coding, and documentation of all received items and stock movements.</p></li><li><p>Monitor inventory levels and ensure appropriate Min/Max stock levels are maintained to support uninterrupted hospital operations.</p></li><li><p>Establish effective controls for near-expiry and expired medications and medical supplies, ensuring timely reporting and appropriate action.</p></li><li><p>Ensure proper storage, handling, organization, and traceability of medications and medical supplies in accordance with applicable policies and standards.</p></li><li><p>Oversee the timely and accurate distribution and dispensing of supplies to hospital departments according to approved requirements and schedules.</p></li><li><p>Monitor inventory accuracy and investigate stock discrepancies, variances, and operational issues, implementing corrective actions where required.</p></li><li><p>Prepare and review regular inventory, stock movement, near-expiry, fixed asset, and warehouse performance reports.</p></li><li><p>Ensure accurate reporting and coordination with Finance, Pharmacy, Procurement, Nursing, Medical, and other relevant departments.</p></li><li><p>Lead, supervise, and develop the warehouse team, ensuring effective task allocation, performance management, and adherence to operational standards.</p></li><li><p>Ensure compliance with departmental SOPs, hospital policies, quality standards, safety requirements, and ethical guidelines.</p></li><li><p>Identify opportunities to improve warehouse efficiency, inventory utilization, cost control, and operational processes.</p></li><li><p>Ensure the warehouse maintains appropriate standards of organization, cleanliness, safety, and security.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><p></p><ul><li><p>A bachelor’s degree in Pharmacy is required.</p></li><li><p>5+ years of relevant experience in medication/medical supplies warehouse operations.</p></li><li><p>At least 3 years of experience in a supervisory or leadership role within a similar environment is required.</p></li><li><p>Strong knowledge of pharmaceutical and medical supplies inventory management.</p></li><li><p>Solid understanding of stock control, Min/Max levels, expiry management, and warehouse operations.</p></li><li><p>Good knowledge of Microsoft Office, particularly Excel.</p></li><li><p>Experience with ERP / inventory management systems is highly preferred.</p></li><li><p>Strong leadership, team-management, and decision-making skills.</p></li><li><p>Excellent analytical, organizational, and problem-solving abilities.</p></li><li><p>Strong communication and stakeholder-management skills.</p></li><li><p>High level of integrity, accountability, attention to detail, and commitment.</p></li><li><p>Ability to work effectively in a fast-paced hospital environment and manage multiple priorities.</p></li></ul><p></p>

<p>We Are Hiring! Integrant is looking to hire an "Office Administrator" who is responsible for administrating and managing our headquarters at Maadi.</p><p>Managing the administration and facilities requests sent by the ticketing system related to cleaning, buffet needs, stationaries, medical refunds, main maintenance, and any other related requests</p><p>Handling day-to-day functions of the office, such as greets and directing all visitors, including vendors and job candidates</p><p>Organizing files, such as maintenance visits and building supplies documents</p><p>Managing all the cycle for the employees access cards from printing to delivery</p><p>Supervising members of the administrative staff on office daily requirements, such as water bottles, drinks, etc.</p><p>Handling the Medical Insurance related matters, such as refund, solving employee s medical cases, following-up on bank transactions and delivery of medical cards</p><p>Preparing monthly maintenance reports if required.</p><p>Organizing any employees gifts and dealing with shipment companies till delivery</p><p>Supporting in building maintenance matters, such as Elevators, Air Conditioners, Plumping, Electricity, etc.</p><p>Coordinating workshops, events, and staff meetings requirements such as ordering snacks, preparing setups, following up on meeting rooms availability for the requests</p><p>Supervising the security employee tasks, such as following Coronavirus Precautions</p><p>Tracking and replacing company supply as necessary (stationeries, printers cartridge, and office supplies)</p><p>Handling the inventory consumption</p><p>Receiving any invoices, bank cards, medical cards, shipments and handling it with the right department</p><p>Handling local purchase and maintenance per requests</p><p>Offering high-quality in following the maintenance complaints</p><p>Collaborating with other internal departments like Finance, HR, Purchasing etc. in relevant duties for smoother operations</p><p>Handling cleaning staff by:</p><ul><li>Scheduling their shifts and how they work</li><li>Auditing</li><li>Their attendance</li><li>Performance</li></ul><p>Competitive compensation package</p><p>Six-month career advancing opportunities</p><p>Employee parking space</p><p>Supportive and friendly work environment</p><p>Premium medical insurance [employee +family]</p><p>English language development courses</p><p>Interest-free loans paid over 2.5 years</p><p>Technical development courses</p><p>Planned overtime program (POP)</p><p>Employment referral program</p><p>Premium location in Maadi &amp; Nasr City</p><p>Social insurance</p><p>Opportunity to travel and work onsite with U.S. customers</p><p>In-house Technical and English training programs</p><p>Dedicated learning time (check out our 4Plus1 Program )</p><p>Flexible work schedules</p><p>Perks: events, sponsored lunch, game area, rooftop hangout + more!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree from a related university</li><li>2+ years of Experience</li><li>Excellent Interpersonal and time management skills</li><li>Excellent organizational skills</li><li>Attentive to the detail</li><li>Good English skills</li><li>Excellent written and verbal communication skills</li><li>Excellent Customer Service Skills</li><li>Strong Microsoft office skills</li><li>Be flexible with working hours when necessary</li><li>Problem Solving Skills</li><li>Team player as well as ability to work independently and efficiently in a fast-paced environment</li></ul>

<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Greet guests upon arrival and departure with a warm and friendly attitude. Assist with luggage handling, including delivery and storage. Provide guests with information about hotel facilities, services, and local attractions. Help arrange transportation, including taxis, shuttles, and car services. Escort guests to their rooms, ensuring they are settled and comfortable. Keep the lobby area clean and presentable. Assist in coordinating special requests and ensuring guest satisfaction. Work collaboratively with other hotel departments to ensure a seamless guest experience. Report suspicious people, behaviour, parcels and vehicles to hotel Security. Personalize the interaction in anyway and engage with Guests as individuals. Remain up to date and knowledgeable regarding nearby places of interest, promotions and events. Offer accurate directions with a complimentary map of surrounding area while offering directions. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Must possess outstanding Guest services skills, professional presentation and sophisticated verbal &amp; written communication skills. Must be Guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people. Proficient in the English language (verbal &amp; written), additional languages are an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision. Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills. Must be computer literate in Microsoft Windows and MS Office suite. Frequent standing and walking throughout shift.</p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p>

<p>Connect to your opportunity Step into a highly impactful role where you will help us build and operate our brand-new centralized command center for public finance in Cairo. As a Site Reliability Engineer (SRE) you will ensure our enterprise infrastructure remains highly available, scalable, and fully optimized. You will go beyond basic troubleshooting to proactively manage and resolve complex technical challenges across diverse cloud environments. You will compose our support level 2 and 3 team for a national scale product that has been deployed in 3 GCC counties, the knowledge of the product will be transferred in training sessions.</p><p>Monitor and proactively troubleshooting to prevent outage and service interruption</p><p>Investigate and resolve infrastructure and application incidents coming from support level 1 or from the observability tools.</p><p>Root cause analysis and problem management, conduct post incident reviews and update runbooks and knowledge base articles</p><p>Performance and capacity management, monitor cloud utilization and optimize multi-cloud environments to ensure continuous high system reliability and uptime.</p><p>Automation and efficiencies, develop scripts to generate effort reductions and standardization, maintain infrastructure as a code templates and repeatable procedures.</p><p>Security and compliance, assist with client s audits and incidents responses</p><p>Back up and recovery, validate and monitor back up jobs, test recovery procedures</p><p>Document and knowledge sharing, maintain accurate documents for configuration, train support level 1 to increase first call resolution</p><p>Customer communication and SLAs/KPIs tracking and reporting</p><p>Vendor and tool liaison, coordinate with cloud providers and track open tickets to ensure timely resolution</p><p>On call shift responsibilities, participate in on call rotations</p><p><strong>Desired Candidate Profile</strong></p><h2>Connect to your skills and professional experience</h2><ul><li>Analytical Thinking enables you to break down complex system behaviors to find the direct root cause of infrastructure issues.</li><li>Adaptability allows you to seamlessly transition between different cloud platforms and tools in a fast-paced environment.</li><li>Collaborative Problem-Solving ensures you work effectively with specialized engineering teams to build resilient, long-term technical solutions.</li></ul><p><strong>Essentials:</strong></p><ul><li>Extensive, highly advanced expertise in multi-cloud operations and Site Reliability Engineering, reflecting senior-level industry tenure.</li><li>Demonstrated multi-cloud expertise with hands-on technical capabilities across platforms.</li><li>Possession of at least two of the following certifications (Note: if you hold two, Deloitte will train and support you in acquiring the third):<ul><li>Amazon Web Services (AWS) Certification</li><li>Google Cloud Platform (GCP) Certification</li><li>Oracle Cloud Infrastructure (OCI) Certification</li></ul></li><li>Experience with observability tools</li><li>Experience with integration flows</li><li>Experience with DevOps tools</li><li>Familiarity with foundational Site Reliability Engineering (SRE) practices and automation frameworks.</li><li>3 to 7 years minimum prior experience operating within an enterprise-level IT command center.</li></ul>

<ul><li><p>Evaluate and testing&nbsp;for competitors' products, registering and prepare the related reports, and recommend the advices for improvements and developments of the company’s products and providing to the direct manager.</p></li><li><p>Evaluate the new raw materials&nbsp;to meet the requirements of the formulations&nbsp;for new products according to improvements and developments plan for the company’s products and registering and prepare the related reports.</p></li><li><p>Follow up the implementation and registering the current and new formulations and providing the results to the direct manager to get the approval.</p></li><li><p>Test, make pilot batches, and visit sites where the product has been applied to build confidence among the sales and marketing prior to release of the product.</p></li><li><p>Coordinate with the supply chain department to testing alternative raw materials to optimize formulations and raise the purchasing power, ultimately reducing the production cost.</p></li><li><p>Participate in the development of the current formulations to improve the quality of products and put the new formulations and make all tests according to the development requirements’ for the products of company, and keep and registering the results in the related reports.</p></li><li><p>Measure samples from products within the production process and testing the final products before shipping and conduct the quality tests in all factories and take the necessary action in case get any problem and participate to solve all problems faced of the production department.</p></li><li><p>Conduct periodic tests on the manufacturing equipment’s and production lines and products, raw materials and laboratory instruments laboratories.</p></li><li><p>Ensure all of products according to the technical and quality requirements and follow all procedures existing in the procedures and instructions manual related to the stores and 5s standards, ISO, security, occupational health and safety.</p></li><li><p>Ensure Company is in compliance with the quality requirements plans related to improve and development our products and that’s coordinating with the responsible departments.&nbsp;</p></li><li><p>Ensure Company is in compliance with the quality requirements plans related to improve and development our products and that’s coordinating with the responsible departments.&nbsp;</p></li><li><p>Do other tasks related to Work requirements and upon request of the direct manager after the adoption of head of department.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree. Science - chemistry</p></li><li><p>From 2 to 4 years’ Experience in Research &amp; Development in the coating field</p></li><li><p>Must have Paints Industry experience (Protective coating and waterproofing, construction chemicals).</p></li></ul><ul><li><p>Excellent English language is must</p></li><li><p>Good problem solving and decision making skills. Displays a sense of urgency and initiative with creativity and flexibility.</p></li><li><p>&nbsp;Excellent communication (verbal, written), interpersonal and presentation skills</p></li><li><p>Demonstrates leadership skills..</p></li></ul><p></p>

<p><b>Position</b>: Director of Entertainment - Executive Committee Level Location: SUNRISE Resorts &amp; Cruises Sharm El Sheikh, Egypt (Multi-property: 7+ resorts, Tal Avenue, Izoya Stage, VIBE Club) Reports To: Area General Manager Scope: Own the entire guest entertainment division including Experiences, Events, Sports, Activities, Animation, Recreation, Shows, Kids &amp; Family, Wellness, Nightlife Mission: Transform entertainment from a support function into a primary driver of guest satisfaction, repeat visits, direct bookings, and destination differentiation Responsibilities Develop and execute annual entertainment strategy and destination event calendar across all Sharm properties Oversee daily operations including animation, sports, activities, pool and beach programming, evening shows, and live entertainment Lead, recruit, train and develop large multicultural entertainment teams across 4 divisions Drive guest satisfaction by reviewing feedback daily and adapting programming to different nationalities and demographics Manage quality control for shows, equipment, safety, grooming standards and stage production Own entertainment, event, production, artist and payroll budgets and grow revenue via ticketed events, sponsorships, VIP experiences Activate Tal Avenue and VIBE Club with footfall-driving events and international nightlife programming Partner with Marketing, E-Commerce and Revenue to create content and direct-booking hooks for events Lead Experience Design and Innovation by creating new concepts, monitoring trends, piloting and testing to keep SUNRISE ahead Ensure full compliance with safety, permits, risk assessments and culturally appropriate content for all guest markets</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: Bachelor Degree Experience: 10 0 years 10+ years experience in hospitality entertainment with 5+ years in a senior entertainment leadership role Proven background in resorts, lifestyle, cruise, festivals or nightlife entertainment operations Experience managing large multicultural teams and diverse international guest markets Bachelor's degree preferred in Hospitality, Event Management, Entertainment Management, or Marketing Fluent English essential, additional languages German, Russian, Arabic, Italian, French are an advantage Proven track record managing budgets, KPIs, and large-scale events across multiple venues Availability to work across multiple SUNRISE Sharm El Sheikh properties and flexible hours for events and nightlife Leadership: Ability to inspire, discipline and develop large creative teams without losing motivation Creativity: Continuous innovation in experience design and guest programming Operational Excellence: Turn concepts into schedules, run sheets and flawless execution at scale Commercial Acumen: Understand revenue, ROI, sponsorships and how entertainment drives occupancy and reviews Guest Psychology and Cultural Sensitivity: Adapt content for families, couples, party, wellness and luxury guests across MENA, European, CIS markets Public Presence: Comfortable hosting, representing brand, and stage presence for events Strategic Thinking: Balance creativity with structure, data, and KPI-driven performance Cross-Functional Collaboration: Work closely with Rooms, F&amp;B, Engineering, Marketing, Revenue, HR and Security</p>

<p><b>Job purpose:</b> Manage and ensure the execution of software development life cycle of applications and programs (installation; configuration; deployment; analyzing; documenting; coding/development; and unit testing) as well as leading junior and senior engineers assigned to projects Key accountabilities and decision ownership: Interpret the customer requirements into deliverables (code; installation of a system; deployment. etc.) and ensure they are well mapped with the requirements Manage the time estimation of projects while following the project plan and timeline as well as the organization processes and standards Manage and ensure the execution of the software lifecycle following the agreed-on methodology (might execute when needed and as per the project needs) Manage and ensure the delivery of the code as per the agreed-on technology stack while following the coding and security guidelines (might execute when needed and as per the project needs) Manage and ensure the creation and execution of unit test cases (might execute when needed and as per the project needs) Ensure the documentation of the code (might document when needed and as per the project needs) Conduct code review for junior and senior engineers Create the project architecture and design in collaboration with the technical architect; technical software lead; or principal software engineer (depending on the assigned project delivery team) Ensure the creation of application specifications and guidelines Integrate software components into a fully functional software system Collaborate with the testing team in developing software verification plans and quality assurance procedures Support the testing team and supervise and guide the technical team across the project lifecycle Represent the development team in the communication with customers throughout the project lifecycle Manage the solution deployment Conduct UAT with the customer (upon assignment from the project manager) Fix nonconformities resulting from engineering processes audit and architecture audit Report work progress; technical issues; risks; and changes in delivery dates to the technical lead and the project manager Participate in the hiring process of technical team members Additional accountabilities in case of full stack/frontend assignment: Manage and ensure the conversion of visual screens to UI elements for any portal or application (might execute when needed and as per the project needs) Manage and ensure the creation of prototypes using UI technologies (might execute when needed and as per the project needs) Lead, optimize and review AI usage and generated code for development of Java and Liferay applications</p><p><strong>Desired Candidate Profile</strong></p><p>Must have professional qualifications:<br>Bachelor's degree in computer science or equivalent<br>5+years of relevant experience<br>2+ years of Liferay experience</p>

<p>Prepare audit support documentation based on predefined templates and formats. Follow structured instructions to complete audit support tasks accurately and consistently. Collate and organize supporting data and evidence for audit requests. Perform data gathering, validation and reconciliation activities to support audit procedures. Extract and compile information from ERP systems, reports and source documentation as required. Support the preparation of audit working papers in accordance with defined methodologies and quality standards. Conduct completeness and quality checks on documentation before submission to onshore audit teams. Identify missing information, documentation gaps and potential inconsistencies, escalating them as appropriate. Ensure outputs are complete, accurate and delivered in line with agreed timelines. Liaise with onshore teams to clarify requirements where needed. Track audit requests and assigned activities to ensure timely completion and delivery. Maintain documentation and audit trails in line with agreed processes. Update trackers and task status regularly to support progress monitoring. Support management of audit evidence repositories, ensuring documents are correctly classified and stored. Adhere to data privacy, confidentiality and information security requirements when handling client information. Participate in quality reviews and remediation activities to address identified issues. Support knowledge transfer and training activities for new team members where required. Contribute to continuous improvement initiatives by identifying opportunities to enhance efficiency, standardization and quality. Support reporting activities by providing status updates, metrics and completion information as requested. Maintain a clear understanding of assigned processes, controls and audit requirements to ensure consistent delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong attention to detail and ability to follow structured processes. Working knowledge of audit processes is preferred. Basic accounting knowledge or relevant experience is advantageous. Experience with SAP or similar ERP systems is preferred but not required. Comfortable working in a high-volume, process-driven environment. Good working knowledge of Excel and standard Microsoft Office tools.</p><p>Suggested Experience: 2 5 years of experience in audit support, accounting, finance operations, shared services, data preparation, ERP support, or process-driven delivery roles. Fresh graduates with relevant accounting, finance, audit, or business background may also be considered where strong attention to detail is demonstrated.</p><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 20 more}</p>

<p>About the Role We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making. You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach. Key Responsibilities Complex Case Management Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations. Customer &amp; Stakeholder Communication Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up. Operational Excellence Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.</p><p>Preferred Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.</p><p>Core Competencies Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Blackstone eIT is seeking an experienced Senior Project Manager to lead the planning, execution, and successful delivery of strategic IT projects across government and enterprise clients.<br> The ideal candidate will be responsible for managing project scope, timelines, budgets, risks, and stakeholder expectations while ensuring projects are delivered on time, within budget, and to the highest quality standards.<br> Key Responsibilities Lead end-to-end project delivery, from project initiation through planning, execution, monitoring, and successful closure.<br> Develop comprehensive project plans, schedules, resource allocation plans, and project documentation.<br> Manage project scope, timelines, budgets, risks, issues, and dependencies while ensuring successful project delivery.<br> Coordinate cross-functional teams, including Business Analysts, Developers, QA Engineers, UI/UX Designers, Infrastructure, and DevOps teams.<br> Act as the primary point of contact for clients and internal stakeholders throughout the project lifecycle.<br> Facilitate project meetings, status updates, steering committee meetings, and executive presentations.<br> Track project progress and ensure adherence to agreed milestones, deliverables, and quality standards.<br> Manage project risks, issues, change requests, and escalation processes.<br> Ensure effective communication between technical teams, business stakeholders, and executive management.<br> Monitor project KPIs and prepare regular progress reports for management and customers.<br> Support Agile and Waterfall project delivery methodologies based on project requirements.<br> Ensure projects comply with organizational governance, security, and quality standards.<br> Mentor junior project managers and project coordinators when required.<br> Drive continuous improvement initiatives and contribute to project management best practices.<br> Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field .<br> 7+ years of project management experience, preferably within the IT industry.<br> Strong knowledge of modern project management methodologies, frameworks, and best practices.<br> Excellent verbal and written communication skills in both Arabic and English .<br> Hands-on experience using project management tools such as Jira, Trello, Microsoft Project , or similar platforms.<br> Experience working with Agile methodologies (Scrum, Kanban) is considered a strong advantage.<br> PMP , PRINCE2 , or an equivalent Project Management certification is preferred.<br> Preferred Qualifications Experience managing enterprise software implementation or digital transformation projects.<br> Experience working with government entities or large enterprise clients is highly preferred.<br> Strong understanding of Software Development Life Cycle (SDLC).<br> Ability to manage multiple projects simultaneously while maintaining high quality and customer satisfaction.<br> Strong stakeholder management, negotiation, and conflict resolution skills.<br> Excellent analytical, organizational, and problem-solving abilities.<br> Key Competencies Leadership &amp; Team Management Project Planning &amp; Execution Risk &amp; Issue Management Stakeholder Management Budget &amp; Resource Management Communication &amp; Presentation Skills Time Management Decision Making Agile &amp; Waterfall Methodologies Client Relationship Management Continuous Improvement</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Technical Customer Support Representative </b>to join Procore’s Customer Support department. In this role, you’ll utilize your strong problem-solving and people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.</p><br><br><br><p>As a<b>Technical Customer Support Representative,</b> you’ll partner with Subject Matter Experts and internal departments to resolve customer problems and manage cases to the point of resolution. Use your troubleshooting, communication, and multitasking skills to deliver a best-in-class customer experience across telephone, chat, and email channels. <b>This is an exciting opportunity to join our first CSR team in Cairo, Egypt</b>, offering a launching point for a career in Custom Solutions, Documentation, Enablement, and more.</p><br><br><br><p>This position reports into the Senior Manager of Customer Support and will be based in our <b>Cairo, Egypt office</b>. We’re looking for someone to join us immediately!</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>Deliver a best-in-class customer experience by managing inquiries via telephone, chat, and email to enable customers to achieve their goals.</p><br><br></li> <li><p>Acquire and maintain a thorough understanding of Procore’s business model, systems, and technologies to optimize customer usage of the software suite.</p><br><br></li> <li><p>Troubleshoot technical issues, diagnose root causes, and research answers to questions using established resources.</p><br><br></li> <li><p>Partner with internal departments to resolve complex customer problems and leverage collaboration skills to provide appropriate solutions.</p><br><br></li> <li><p>Maintain productivity in a high-volume, fast-paced contact center environment while adhering to assigned schedules and performance metrics.</p><br><br></li> <li><p>Document records and data security with consistent attention to detail and integrity.</p><br><br></li> <li><p>Convey Procore’s culture and values of Openness, Optimism, and Ownership in every interaction.</p><br><br></li> <li><p>Seek proactive guidance from management and teammates to ensure continuous improvement and alignment.</p><br><br></li> </ul><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>1+ year of experience in a contact center or technical support environment, or 2+ years of related customer support experience.</p><br><br></li> <li><p>Fluent English speaker with excellent written and oral communication skills (subject to verification via assessment).</p><br><br></li> <li><p>Strong multitasking skills with the ability to self-manage workloads while providing extraordinary client experiences.</p><br><br></li> <li><p>Critical thinking abilities to assess issues, provide proactive advice, and efficiently escalate cases when appropriate.</p><br><br></li> <li><p>Reliable self-starter with excellent attendance, time management skills, and an eagerness to learn quickly.</p><br><br></li> <li><p>Ability to communicate optimistically and professionally with clients, maintaining poise under pressure.</p><br><br></li> <li><p>Team player mentality with an open mind and the ability to work independently in a dynamic environment.</p><br><br></li> </ul><br><br> </div>

<h3>Executive Leadership</h3><ul><li><p>Act as the primary operational representative of the Chairman.</p></li><li><p>Translate strategic objectives into actionable operational plans.</p></li><li><p>Ensure the effective execution of the company's vision and business goals.</p></li><li><p>Prepare executive reports, dashboards, and performance updates for the Chairman.</p></li><li><p>Participate in strategic planning and organizational development.</p></li></ul><h3>Project Management</h3><ul><li><p>Oversee the complete lifecycle of all software and ERP implementation projects.</p></li><li><p>Ensure projects are delivered on time, within budget, and according to quality standards.</p></li><li><p>Monitor project risks, dependencies, and resource allocation.</p></li><li><p>Review project plans, timelines, milestones, and deliverables.</p></li><li><p>Resolve project escalations and critical issues promptly.</p></li></ul><h3>Implementation Management</h3><ul><li><p>Lead and supervise the ERP/Odoo Implementation Team.</p></li><li><p>Ensure implementation methodologies and best practices are consistently followed.</p></li><li><p>Monitor customer onboarding, system configuration, testing, training, and Go-Live activities.</p></li><li><p>Ensure successful customer adoption and project acceptance.</p></li></ul><h3>Development Management</h3><ul><li><p>Manage the Software Development Team.</p></li><li><p>Coordinate development priorities with project requirements.</p></li><li><p>Review development schedules and technical deliverables.</p></li><li><p>Ensure software quality, security, and scalability standards are maintained.</p></li><li><p>Coordinate closely with QA and Technical Support teams.</p></li></ul><h3>Cross-Functional Coordination</h3><ul><li><p>Foster collaboration among Development, Implementation, QA, Support, Sales, and Customer Success teams.</p></li><li><p>Optimize communication and workflow across departments.</p></li><li><p>Ensure alignment between business objectives and technical execution.</p></li></ul><h3>Client Relationship Management</h3><ul><li><p>Maintain relationships with strategic clients.</p></li><li><p>Participate in executive meetings with key customers when required.</p></li><li><p>Ensure high customer satisfaction throughout project execution.</p></li><li><p>Address customer escalations effectively.</p></li></ul><h3>Performance &amp; Operations</h3><ul><li><p>Establish and monitor KPIs for all operational teams.</p></li><li><p>Conduct regular performance reviews.</p></li><li><p>Improve operational efficiency and productivity.</p></li><li><p>Identify process improvement opportunities.</p></li><li><p>Ensure compliance with company policies and quality standards.</p></li></ul><h3>Resource &amp; Capacity Planning</h3><ul><li><p>Plan team capacity based on project pipelines.</p></li><li><p>Optimize resource utilization.</p></li><li><p>Support recruitment, onboarding, and workforce planning.</p></li></ul><h3>Financial &amp; Business Oversight</h3><ul><li><p>Monitor project profitability and operational costs.</p></li><li><p>Assist in budgeting and forecasting.</p></li><li><p>Support business growth initiatives and operational planning.</p></li></ul><p></p><p><strong>Requirements</strong></p><h1>Qualifications</h1><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related field.</p></li></ul><ul><li><p>3–7 years of experience in Software, ERP, or Digital Solutions companies.</p></li><li><p>Minimum of 5 years in a senior leadership or operations management role.</p></li><li><p>Proven experience managing Software Development and ERP Implementation teams.</p></li><li><p>Strong background in Project Management.</p></li><li><p>Experience with Odoo ERP is highly preferred.</p></li><li><p>Executive Leadership</p></li><li><p>Strategic Planning</p></li><li><p>Project Portfolio Management</p></li><li><p>Team Leadership</p></li><li><p>Decision Making</p></li><li><p>Business Operations Management</p></li><li><p>Risk Management</p></li><li><p>Customer Relationship Management</p></li><li><p>Financial Awareness</p></li><li><p>Resource Planning</p></li><li><p>Change Management</p></li><li><p>Negotiation Skills</p></li><li><p>Problem Solving</p></li><li><p>Excellent Communication &amp; Presentation Skills</p></li></ul><h1>Technical Knowledge</h1><ul><li><p>Odoo ERP</p></li><li><p>ERP Implementation Methodologies</p></li><li><p>Software Development Life Cycle (SDLC)</p></li><li><p>Agile &amp; Scrum Frameworks</p></li><li><p>Project Management Tools (Jira, ClickUp, Trello, MS Project)</p></li><li><p>CRM &amp; ERP Systems</p></li><li><p>Microsoft Office 365</p></li></ul><p></p>

<ul><li><p>About Us</p></li><li><p>Ruwwad is a startup building an innovative digital ecosystem that leverages artificial intelligence, cloud technologies, and data-driven decision-making. Our mission is to help entrepreneurs transform ideas into successful ventures, find co-founders, gain expert insights, and access growth and funding opportunities. The platform enables founders to connect with mentors, and relevant investors.</p></li><li><p>We are looking for a visionary Senior AI Engineer to join us and shape the future of our technology platform.&nbsp;</p></li><li><p></p></li><li><p>The Role</p></li><li><p>As a Senior AI Engineer, you will be responsible for defining and executing the company's technology tools and engineering. You will work closely with the founders to build a scalable technology organization, drive innovation, and ensure our products are secure, reliable, scalable, and future-ready.</p></li><li><p></p></li><li><p>Key Responsibilities</p><ul><li><p>Lead the design, development, and deployment of AI-powered products and digital solutions.</p></li><li><p>Architect scalable cloud-native applications and software platforms.</p></li><li><p>Develop enterprise-grade database architectures and data governance.</p></li><li><p>Drive digital transformation initiatives for internal operations and solutions.</p></li><li><p>Evaluate and implement emerging technologies that provide competitive advantages.</p></li><li><p>Ensure cybersecurity, compliance, scalability, and system reliability.</p></li><li><p>Establish engineering best practices, DevOps processes, CI/CD pipelines, and software quality standards.</p></li><li><p>Collaborate with business to deliver innovative solutions aligned with company goals.</p></li><li><p>Manage technology budgets, and infrastructure planning.</p></li></ul></li></ul><ul><li><p>What We Offer</p><ul><li><p>Flexible work environment.</p></li><li><p>Opportunity to build and lead an exceptional engineering organization from the ground up.</p></li><li><p>A collaborative culture focused on innovation, ownership, and continuous learning.</p></li><li><p>The chance to shape the future of a fast-growing technology startup.</p></li></ul></li></ul><ul><li><p>How to Apply</p></li><li><p>Please email your CV and a brief cover to the Gmail account with the username "ruwwadstartup".</p></li><li><p>In your cover letter, please highlight your experience by including:</p><ul><li><p>Examples of products or platforms you have built or scaled.</p></li><li><p>Your specific role in collaborating with engineering teams.</p></li><li><p>The measurable business impact your work deliver.</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.</p></li><li><p>4+ years of software engineering experience in senior technology leadership.</p></li><li><p>Strong expertise in Artificial Intelligence, Machine Learning, and Generative AI technologies.</p></li><li><p>Extensive experience leading digital transformation.</p></li><li><p>Deep knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.</p></li><li><p>Strong experience designing scalable cloud-native architectures and microservices.</p></li><li><p>Advanced knowledge of SQL and NoSQL databases, data warehousing, and data engineering.</p></li><li><p>Experience with APIs, distributed systems, and enterprise integrations.</p></li><li><p>Strong understanding of DevOps, Kubernetes, Docker, CI/CD, and Infrastructure as Code.</p></li><li><p>Knowledge of cybersecurity best practices and cloud security.</p></li><li><p>Experience building AI SaaS platforms.</p></li><li><p>Knowledge of LLMs, RAG, AI agents, and MLOps.</p></li><li><p>Experience with analytics, and data visualization platforms.</p></li><li><p>Familiarity with agile development methodologies.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for Senior Mobile Developer (Flutter) for one of our partners, a leader in the Consulting &amp; Technology Services !</p><p><strong>Objective:</strong> We are seeking a motivated and detail-oriented Senior Mobile Developer (Flutter) to join our Cybersecurity and Data Resilience team. This role is ideal for an early-career IT or cybersecurity professional looking to develop expertise in cyber recovery, ransomware resilience, and data protection technologies.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Mobile Application Development</strong><ul><li>Design, develop, and maintain cross-platform mobile applications using Flutter.</li><li>Build scalable, maintainable, and high-performance mobile solutions that meet business requirements.</li><li>Integrate mobile applications with RESTful APIs, third-party services, and backend systems.</li><li>Optimize application performance, responsiveness, and user experience across Android and iOS platforms.</li><li>Troubleshoot, debug, and resolve application defects and performance issues.</li></ul></li><li><strong>Architecture &amp; Technical Leadership</strong><ul><li>Contribute to application architecture and technical design decisions.</li><li>Promote clean code principles, reusable components, and development best practices.</li><li>Participate in code reviews to ensure code quality and maintainability.</li><li>Mentor junior developers and provide technical guidance across the development team.</li><li>Contribute to technical documentation and knowledge sharing.</li></ul></li><li><strong>Testing &amp; Quality Assurance</strong><ul><li>Develop and maintain unit and widget tests.</li><li>Support application testing, debugging, and release activities.</li><li>Ensure applications meet quality, security, and performance standards.</li><li>Collaborate with QA teams to resolve issues and improve software quality.</li></ul></li><li><strong>Collaboration &amp; Continuous Improvement</strong><ul><li>Work closely with UI/UX designers, backend developers, product managers, and stakeholders throughout the development lifecycle.</li><li>Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.</li><li>Stay current with Flutter, Dart, and mobile development best practices.</li><li>Recommend improvements to development processes, tools, and application architecture.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</p><p>Minimum 6 years of experience in mobile application development , with significant hands-on experience using Flutter.</p><p>Strong proficiency in Flutter and Dart .</p><p>Experience developing and maintaining cross-platform mobile applications for Android and iOS.</p><p>Strong understanding of mobile application architecture and design patterns (MVC, MVVM, BLoC, Clean Architecture, etc.).</p><p>Experience integrating RESTful APIs and third-party SDKs.</p><p>Strong knowledge of state management approaches such as Provider, Riverpod, Bloc, or Cubit.</p><p>Experience with Git and collaborative version control workflows.</p><p>Familiarity with Firebase services, including Authentication, Firestore, Cloud Messaging, or Analytics, is an advantage.</p><p>Experience with unit testing, widget testing, and application debugging.</p><p>Understanding of CI/CD pipelines for mobile application deployment is preferred.</p><p>Strong analytical and problem-solving skills.</p><p>Excellent communication and collaboration skills.</p><p>Experience working in Agile development environments.</p><p>Previous experience mentoring developers or leading technical initiatives is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Connect to your opportunity</b></p><p>Work with a team to realize the ultimate solution for infrastructure and network configuration/automation and deployment for AWS/GCP/Azure</p><p>Build and innovate to replace large-scale manual operating processes with scripts and applications</p><p>Contribute to build and deploy automation support (CI/CD) in AWS/GCP/Azure</p><p>Develop infrastructure as code and testable infrastructure in AWS/GCP/Azure</p><p>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing</p><p>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</p><p>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</p><p>Design automated systems management solutions with self-repair/healing as the goal</p><p>Focus on reducing technical lead time for infra and network for all DevOps teams</p><p>Provide huge positive customer impact by reducing downtime and costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Connect to your skills and professional experience</p><p>Bachelor s or higher in computer science, electrical engineering, or equivalent.</p><p>7+ years experience with cloud hyperscale s, such as GCP, AWS or Azure.</p><p>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</p><p>Confident with key DevOps practices - CICD, IaaS, Containerization and Deployment pipelines</p><p>Provide expertise in one or more of the following areas: Sysadmin, IaaS, Full Stack development, virtualization/containerization, environments and configuration management</p><p>Experience with python/Bash/Go scripting</p><p>Understand the importance of Observability and have built systems to focus on early insight into issues using monitoring and alerting</p><p>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</p><p>Able to design and build frameworks or toolsets to be reused by the wider engineering community</p><p>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc )</p><p>Experience with data streaming technologies</p><p>Experience of agile methodologies and associated toolsets and code repositories</p><p>Strong collaboration and stakeholder engagement skills</p><p>Self-motivated and organised person</p><p>High level of attention to detail, the ability to think architecturally at big picture and able to translate this into practical implementation</p><p>Desirable: Required strong technical skills and demonstrated experience in each of the following areas:</p><p>Excellent communication (written and oral) and interpersonal skills</p><p>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models</p><p>Demonstrated teamwork and collaboration in a professional setting</p><p>Flexible and willingness to work on different projects and programming</p><p></p></section>

<p><strong>Unleash Your Leadership in Software Quality!</strong> Are you a seasoned quality assurance professional ready to lead a dynamic team in shaping the future of software? We're on the hunt for a brilliant <strong>Software Quality Control Team Lead</strong> to join our innovative IT/Software Development and Engineering team in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity to drive excellence, mentor talent, and ensure our cutting-edge solutions meet the highest standards of quality.</p><p><strong>Overview:</strong> As our Software Quality Control Team Lead, you will be at the forefront of our quality initiatives, ensuring the delivery of robust, reliable, and high-performance software. You will champion best practices, foster a culture of continuous improvement, and play a pivotal role in our product lifecycle from conception to deployment. This is a hybrid role, offering the best of both collaborative office work and the flexibility of remote contributions.</p><ul><li><strong>Responsibilities:</strong></li><ul><li><strong>Lead and mentor</strong> a team of dedicated Quality Control engineers, fostering their growth and ensuring peak performance.</li><li><strong>Develop and implement</strong> comprehensive test strategies, plans, and procedures for various software products and features.</li><li><strong>Oversee the execution</strong> of all testing activities, including functional, regression, performance, and security testing.</li><li><strong>Drive the adoption</strong> of automation frameworks and tools to enhance testing efficiency and coverage.</li><li><strong>Collaborate closely</strong> with development, product management, and other stakeholders to integrate quality throughout the software development lifecycle.</li><li><strong>Analyze and report</strong> on test results, identify trends, and provide actionable insights to improve product quality.</li><li><strong>Champion continuous improvement</strong> initiatives within the QA process and team.</li></ul><li><strong>Skills &amp; Technologies:</strong> This role demands a deep understanding of <strong>Computer Science</strong> principles, exceptional proficiency in <strong>Software Quality</strong> and <strong>Software Testing</strong> methodologies, and a strong background in <strong>Information Technology (IT)</strong>. You'll leverage your expertise in Quality Assurance (QA) to implement robust strategies, utilize various test automation tools, and apply Agile methodologies to streamline workflows.</li><li><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Team Lead, you'll have access to continuous learning opportunities, leadership training, and the chance to shape the future of our quality control department. Your impact will be significant, with clear pathways for advancement within our growing organization.</li><li><strong>Team &amp; Culture:</strong> Join a collaborative, supportive, and innovative team where your contributions are valued. We foster a culture of excellence, open communication, and mutual respect. We believe in empowering our teams to take ownership and make a real difference.</li><li><strong>Impact:</strong> Your leadership will directly influence the success of our software products and the satisfaction of our users. You'll be instrumental in delivering high-quality, reliable solutions that push the boundaries of technology.</li></ul>

<strong><strong>About Four Seasons:<br><br></strong></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><strong><strong>About Four Seasons:<br><br></strong></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.<br><br>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.<br><br><strong>About the location:<br><br></strong>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.<br><br>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><strong><strong>About The Role:<br><br></strong></strong>The Four Seasons Hotel Cairo At The First Residence is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell.  This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Cairo At The First Residence and managing the day to day activities of the Guest Relations Team.<br><br><strong><strong>What You Will Do</strong>:<br><br></strong><ul><li>Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences </li><li>Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess </li><li>Maintain a harmonious and professional relationship with co-workers, supervisors and all departments. </li><li>Develop healthy relation with other front office team members in particular and all hotel employee in general </li><li>Ensure all local and corporate policies, works rules and benchmark standard are properly applied </li><li>Utilize Golden appropriately for a maximum guest recognition/satisfaction</li><li> Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem </li><li>Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests </li><li>Assisting the Front Desk team in the check-in and checkout processes based on benchmark standard </li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone </li><li>Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager</li><li>Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms <br><br></li></ul><strong><strong>What We Offer: <br><br></strong></strong><ul><li> Competitive salary, wages, and a comprehensive benefits package</li><li> Excellent training and development opportunities</li><li> Complimentary dry cleaning for employee uniforms/ business attire.</li><li> Complimentary employee meals</li><li> Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li><li> Dental and medical/disability/life insurance</li><li> Retirement pension plan</li><li> Employee service awards</li><li> Annual employee party/social and sports events<br><br></li></ul><strong><strong>Schedule &amp; Hours:<br><br></strong></strong>44 working hours a week

<h3><br></h3><h3>Job Purpose</h3><p>Lead, stabilize, and continuously improve the factory production function to achieve required safety, quality, delivery, productivity, and cost objectives. The role is responsible for translating demand and production plans into executable daily operations, managing manpower and production resources, ensuring stable flow across wire-harness manufacturing processes, and building disciplined shop-floor management through standards, performance data, problem-solving, and continuous improvement.</p><h3>Key Responsibilities</h3><ul><li>Own daily production execution and achievement of agreed production targets while ensuring that volume does not override safety or product quality.</li><li>Develop and execute daily, weekly, and monthly production schedules in coordination with Planning, Supply Chain, Stores, Quality, and Maintenance, and respond quickly to changes in demand, material availability, or operating conditions.</li><li>Lead and control production flow across relevant wire-harness processes including cutting, stripping, crimping, assembly, soldering/tinning where applicable, testing, final inspection interface, and preparation for delivery.</li><li>Plan and optimize manpower, shifts, machines, tools, workstations, and other production resources according to demand, capacity, and process requirements.</li><li>Monitor capacity utilization, throughput, units per labor hour, cycle time versus takt time, and schedule attainment; identify bottlenecks and implement corrective actions.</li><li>Lead line balancing and labor optimization to improve flow, reduce waiting and unnecessary movement, and ensure effective utilization of available manpower.</li><li>Establish, implement, and sustain standard operating procedures, work instructions, process flow maps, and standard work in coordination with Quality, Engineering, and Maintenance.</li><li>Ensure production is executed according to approved work instructions, product specifications, control plans, and customer requirements, and stop/escalate abnormal conditions that may threaten safety, quality, or delivery.</li><li>Monitor scrap, rework, defects, and process losses; participate with Quality and Engineering in root-cause analysis and corrective actions and ensure production actions are implemented and sustained.</li><li>Monitor equipment and process downtime, coordinate recovery with Maintenance, and use downtime analysis to reduce recurring production losses and improve equipment availability.</li><li>Drive Lean Manufacturing, 5S/6S, Kaizen, visual management, and structured continuous-improvement activities appropriate to the factory maturity level.</li><li>Monitor and control production costs, labor efficiency, overtime, consumables, and avoidable process losses; lead practical cost-reduction initiatives without compromising quality or safety.</li><li>Ensure material availability and disciplined material flow at production areas in coordination with Stores, Planning, and Supply Chain; escalate shortages or constraints before they affect customer commitments.</li><li>Control process changes and abnormal conditions through appropriate 4M discipline (Man, Machine, Material, and Method) and coordinate required validation with Quality/Engineering.</li><li>Support new-product introduction, process changes, new equipment, production ramp-up, and capacity expansion, ensuring operational readiness before full release.</li><li>Ensure effective production reporting and accurate daily/weekly/monthly performance data; use KPIs to identify gaps, assign actions, and follow closure.</li><li>Lead daily shop-floor performance reviews and maintain clear accountability for production gaps, recovery plans, and improvement actions.</li><li>Lead, coach, and develop Production Supervisors, Technicians, and Operators; define responsibilities, performance expectations, skills requirements, and training priorities.</li><li>Ensure compliance with occupational health, safety, and environmental requirements within production areas and build a culture where unsafe or abnormal conditions are immediately addressed.</li><li>Coordinate effectively with Quality, Maintenance, Engineering, Planning, Supply Chain, Stores, and other departments to achieve overall factory objectives rather than isolated production targets.</li><li>Lead significant production-improvement initiatives each year with measurable impact on productivity, capacity, quality, delivery, or cost.</li></ul><h4>Core KPIs</h4><ul><li>Production plan / schedule attainment</li><li>Output / throughput versus target</li><li>Labor productivity and labor efficiency</li><li>Capacity utilization and bottleneck performance</li><li>Cycle time / takt adherence where applicable</li><li>Scrap and rework rate</li><li>First-pass yield / production quality performance</li><li>Unplanned downtime and recurring production-loss reduction</li><li>On-time production completion / delivery support</li><li>Overtime and production conversion-cost control</li><li>5S/6S and safety compliance within production</li><li>Continuous-improvement projects and verified operational impact</li><li>Production reporting accuracy and action closure</li><li>Team competency, training, and supervisor performance development</li></ul><p>Role Stage Note The role is intentionally designed as a strong factory-building Production Manager position. During the current stage, the manager is expected not only to maintain output but also to establish production discipline, reliable performance measurement, standard work, manpower/capacity logic, and cross-functional operating routines. As the factory structure matures, specialized planning, industrial engineering, or process-engineering responsibilities may be further separated without changing the manager's core accountability for production execution and performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Bachelor's degree in Production, Industrial, Mechanical, Electrical, or related Engineering discipline.</li><li>Experience 8 12 years of progressive manufacturing/production experience, including at least 3 5 years in a production leadership role.</li><li>Industry Preference Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components, or comparable labor-intensive/high-volume discrete manufacturing.</li><li>Wire Harness Capability Practical understanding of wire-harness production flow and key processes such as cutting, stripping, crimping, assembly, testing, and related process controls. Direct wire-harness experience is a major advantage.</li><li>Production Management Strong capability in production planning/execution, capacity and manpower planning, line balancing, bottleneck management, schedule attainment, and shop-floor performance control.</li><li>Lean &amp; Improvement Practical experience with Lean Manufacturing, 5S/6S, Kaizen, waste reduction, standard work, visual management, and structured problem solving. Lean Six Sigma exposure is preferred.</li><li>Quality &amp; Automotive Awareness Working knowledge of manufacturing quality requirements, root-cause/corrective action, control plans, and IATF 16949/ISO 9001 environment where applicable.</li><li>Cost &amp; Performance Strong understanding of labor efficiency, productivity, scrap/rework, downtime, conversion cost, and production KPI management.</li><li>Systems &amp; Data Comfortable with ERP/MRP environments, production reporting, dashboards, and data-based decision making.</li><li>Leadership Profile Strong shop-floor presence; disciplined, decisive, and hands-on in management without becoming the operator; able to build teams, enforce standards, manage resistance, and collaborate across functions.</li><li>Language Good professional English for technical documentation, customer requirements, systems, and management reporting.</li></ul>

<p>Job Description: Department Finance &amp; Accounting Reports To Executive Management / Factory Manager Location Belbeis Industrial City, Sharqia, Egypt Employment Type Full-time Key Interfaces All Factory Departments, External Auditor, Tax Advisors, Banks, External Parties Supervises Accounting Supervisor, Senior/Junior Accountants, Finance Control roles (per approved organization structure)</p><p>Job Purpose To establish, lead, and progressively stabilize the Finance &amp; Accounting function from the ground up in a manufacturing environment undergoing financial and systems restructuring. The Finance Manager is responsible for building reliable accounting discipline, ensuring the integrity of the General Ledger and financial records, strengthening documentation and internal controls, producing accurate financial statements and statutory/tax outputs, and developing the finance team and systems in a controlled manner. The role requires a hands-on manager who can work with imperfect legacy information, investigate problems before making conclusions, and build a sustainable finance function rather than merely operate an existing one.</p><p>Key Responsibilities</p><p>1. Finance Function Establishment &amp; Leadership • Take ownership of establishing and operating the Finance &amp; Accounting function according to the approved organization structure and transformation plan. • Set clear responsibilities, work allocation, review levels, and accountability across the finance team. • Build disciplined month-end routines, documentation standards, reconciliations, and financial-control practices. • Prioritize critical finance risks and stabilize the function progressively without disrupting ongoing business operations. • Develop the finance team through coaching, review, and practical on-the-job guidance.</p><p>2. General Ledger &amp; Accounting Integrity • Own the integrity, completeness, and accuracy of the General Ledger and accounting records. • Ensure journal entries are properly supported, reviewed, authorized, and posted according to the approved Chart of Accounts and accounting policies. • Review account reconciliations, supporting schedules, and unusual balances and ensure timely resolution of identified issues. • Maintain disciplined period closing procedures and ensure transactions are recorded in the appropriate accounting periods. • Ensure the accounting structure remains consistent and controlled as the business and ERP environment develop.</p><p>3. Financial Statements, Closing &amp; Statutory Reporting • Lead monthly and year-end closing activities and ensure timely preparation of reliable financial statements. • Review Balance Sheet, Income Statement, and Cash Flow outputs for consistency, completeness, and reasonableness. • Ensure major balances are supported by reconciliations, schedules, and appropriate evidence. • Coordinate statutory financial reporting requirements with external auditors and relevant advisors. • Provide management with clear explanations of significant financial movements, risks, and unresolved issues.</p><p>4. Legacy Data, Opening Balances &amp; Financial Cleanup • Lead the controlled review and validation of opening balances and legacy accounting information transferred into the new finance environment. • Use original documents, reconciliations, and reliable source evidence to validate financial data where historical systems or records cannot be fully relied upon. • Investigate significant differences and identify root causes before deciding whether correction, reconstruction, or other action is required. • Document unresolved historical issues, financial risks, and required corrective actions and escalate them appropriately. • Prevent unverified historical data from contaminating the integrity of the new accounting environment.</p><p>5. ERP &amp; Finance Systems Development • Own Finance requirements and controls during the phased development of the ERP environment. • Ensure the General Ledger is stabilized before supporting controlled activation and integration of additional ERP modules. • Participate in ERP rehabilitation, data migration, mapping, testing, module activation, and process-improvement projects. • Validate that new modules and interfaces integrate correctly with the General Ledger and do not create duplication, conflicting records, or uncontrolled entries. • Ensure appropriate finance controls, approvals, and audit trails are embedded in system implementation.</p><p>6. Internal Controls &amp; Documentation • Establish and enforce practical financial controls covering documentation, approvals, authorization, recording, and reconciliation. • Ensure financial transactions are supported by complete and valid documentation before accounting treatment is finalized. • Identify control weaknesses and recurring documentation failures and recommend corrective actions. • Coordinate with other departments to improve the quality and timeliness of documents and financial inputs received by Finance. • Maintain appropriate segregation of duties and escalation mechanisms within the available organization structure.</p><p><br></p><p>Required Skills: Environment Reports Data Cables HR Inventory Valuation Support Financial Transactions Balance Treasury ROOT Accounts Receivable Financial Data Journal Entries Development Escalation Authorization Closure Accounts Payable Data Migration Interfaces Balance Sheet Structures Organization General Ledger Business Operations Adjustments Investigation Financial Planning Approvals Operations Salary Ownership Bank Reconciliation Hiring Analysis ERP Cash Flow Internal Controls Corrective Actions Compliance Accountability Tax Validation Financial Statements Inspection Reliability Financial Reporting Coaching Cash Manufacturing Filing Integration Procurement Budgeting Records Pressure Excel Education Preparation Accounting Finance Testing Documentation Planning Design Business Sales Leadership Communication Management</p><p><strong>Desired Candidate Profile</strong></p><h3>Candidate Profile / Hiring Benchmark</h3>RequirementDetail Education Bachelor's degree in Accounting, Finance, or Commerce with Accounting specialization. Professional Qualification CMA, CPA, ACCA, or equivalent is preferred but not mandatory where practical manufacturing finance experience is strong. Experience Approximately 8 12 years of progressive Finance/Accounting experience, including at least 3 years in a supervisory or managerial capacity. Manufacturing Experience Strong preference for candidates with direct factory/manufacturing experience and practical exposure to inventory, costing, production-related accounting, and working-capital issues. Build/Transformation Experience Strong preference for experience establishing, restructuring, or significantly improving a finance function, accounting system, ERP environment, or Chart of Accounts. Technical Foundation Strong General Ledger, closing, financial statements, reconciliations, internal controls, tax/audit coordination, and accounting-documentation discipline. Systems Strong Excel and practical ERP experience; ability to understand data migration, mapping, integration, and control issues. Management Capability Able to lead old and new team members, objectively assess capability, preserve useful operational knowledge, and introduce stronger standards without unnecessary disruption. Problem-Solving Style Evidence-based, investigative, and structured; does not rush to rebuild or discard data before understanding root causes. Personality Hands-on, calm under pressure, firm on financial integrity, diplomatic with stakeholders, able to challenge unsupported assumptions, and capable of building credibility through evidence rather than authority alone.

Overview The HR Operations Coordinator SI will act as a single point of contact with Social insurance Service provider and will be responsible for amdninstring Social Insurance processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The job incumbent is also responsible for building and tracking the SI budget and spend. The job incumbent will own the Contracts and Probation Period processes including the supervision of the RPA responsible for administering these processes. The role requires strong process orientation and SLA adherence experience. Responsibilities Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements Partner with team to execute plans to improve customer satisfaction with a focus on processes Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization Act as a single point of contact with the Social Insurance Service provider Audit Contracts and Probation Period Renewal RPA and report and resolve errors that arise Ensure that the required reports for RPA operation are uploaded periodically. Take necessary action in case of RPA operation failure. Sending any contracts and probation periods that were not sent by the bot to prevent the process from being disrupted Generate reports for the renewal process and the probation period to follow up on the bot Reviewing contracts sent from LBS and making sure the data is correct and send it to the archive Send the contract status updates to HR Systems Data Management team to reflect the updates on myHR. Finalizing company employee requests on myServices and closing in coordination with the service provider within the SLAs Create a record to follow up on business with the service provider, including delivery, receipt, and dispatch on the agreed dates Save all contract renewal approvals and the probationary period and save them to Microsoft Communicating with business partners and explaining the steps for implementing the process to renew contracts and the probation period to simplify the procedures Coordinate the delivery of Social Insurance documents (Forms 1/2/6) to the Social Insurance service provider and track the registration of the forms Assistance in issuing and following up the issuance of Foundation Certificates, Pepsi and Chipsy, and ending any problems related to Process the requests of any internal or external SI audits Assistance in the disbursement of pensions for qualified retired persons and cases of the deceased, and making a record and follow-up reports for the Supporting the archive by receiving and reviewing data and documents for new appointments and departures Correcting the data that appears by reviewing the files and sending them to the system team for correction Preparing all the required samples of files or documents to respond to the inspection, whether externally / internally / governmentally Preparing and sending the documents and data required for early retirement (MO) cases, reviewing them, and making a PDF for each file Preparing and reviewing samples sent by the tax administration team and making a PDF file for each file Preparing the required samples (new employees &amp; leaving the service), reviewing them, making a PDF for each file, and sending it to my direct manager with the sample position and discussing it according to the required standards and quality." KPMG/GCS" Reviewing the data of new appointments and exiting the service monthly. In the event of errors between the documents and the system, they will be sent to the system team for correction directly." Data integrity" Review documents in new hire files and employee documents. Exit from service. If there are deficiencies in the documents, a report is sent every week to the LBS reinforcement team. Preparing and reviewing samples sent by the tax administration team, making a PDF for each file, following up on the movement of files between sites, archives, and information on savings" Preparing all required samples from the sites, whether files or documents, to respond to the inspection of insurance offices and labor offices before the end of the time period granted by the inspection Preparing and reviewing all samples required by the region s supervisor (service files - notifications of penalties, if any, for employees affiliated with the site) and sending to the site before the working day of the human rights inspection Follow-up on cases of work injuries, handing them over, preparing their files, following up on the results of these injuries, and disbursing the injured s entitlements" Handle and respond to Emplyees Social insurance complaints, inquiries and escalations Calculating, preparing and transferring all the amounts necessary to extract the certificates of the institution at the company level and to finish its work on Aquila" Preparing the emergency aid budget, calculating and following up the transfer of emergency aid checks" Calculation and follow-up of the service fund checks extraction and delivery to the labor office " Follow up and calculate the payment of the external service provider s dues, pay all his bills or other insurance payments, and impose fines on him, if any " Establishing and following up the files of the medical committees, presenting them to the quinquennial committees, and following up on the implementation of the decisions of these committees Qualifications Social Insurance operations experience and the relevant local laws HR Shared Services process and SLA management experience: 0 - 2 years Service management and ticket management system experience Customer orientation Process management and continuous improvement with a focus on optimization and productivity Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces