Security Supervisor Jobs in Egypt

<p><b>Job Purpose</b></p><p>Operate and administrate core network to achieve and maintain network availability KPIs. </P><p><b>Report To Position Name</b></p><p>Specify the failure source of the Core network & action/decision taken to achieve and maintain network availability KPIFollow troubleshooting & escalation process of the Core network to ensure the implementation of actions taken in the right way.Monitor and reports Performance of the Core network to ensure steady competitive quality all over the network.Archive and reports the network outage & failures to keep records of network problems and solutions and future preventive actions.Implement assigned work orders properly to ensure timeliness of work progress with work plans.Follow on quality assurance and control process to secure adherence to standards.Update changes in the core database files accurately to ensure right data availability when needed.Follow up and Reports full details on project progression to ensure sticking to Furnish innovative applicable ideas & solutions in order to facilitate work and enhance team performance. Communicate with vendors and suppliers to accomplish daily tasks, and proper problem handling.Perform the daily tasks and duties in a secure way in order to ensure coherence with the company security standards and rules.Evaluate and follows up with EOT core staff for all assigned projects and planned CSRs to ensure coherence with time frames and quality and SLA compliancy.Coordinate & assigns resources to ensure proper implementation of EOT tasks. Customer Centricity \: Creates a positive internal customer experience during internal customer journeys and touch points Innovation\: Continuously learn new trends in the market and propose new ideas, approaches and insights Operational Excellence \: Takes responsibility—Accepts responsibility for outcomes of one’s work; with focus on accurate high quality operations daily routine, processes and workflows. People Management \: Demonstration of team spirit and a proactive collaboration with cross functional projects. Demonstrate company values and compliance with company policy. </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: At least 3 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software. Make updates to property website. Respond to all daily general media inquiries or refer to an appropriate spokesperson. Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities. Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community. Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor's degree from accredited university or college. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

Insta Shop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br><br>Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br><br>q-commerce, Insta Shop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at Insta Shop is an<br><br>opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br><br>environment where everyone’s achievements are celebrated and where success is the only way forward.<br><br>As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br><br>on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As an Assistant Financial Controller, you will play a key role in managing and overseeing the financial<br><br>reporting, accounting, and compliance for all regions of the company. You will be responsible for<br><br>preparing financial statements, managing hyperinflation accounting, handling payroll accounting, and<br><br>leading audits. Additionally, you will oversee lease contracts, manage related party transactions, and<br><br>handle liquidation processes, ensuring compliance with international accounting standards.<br><br>WHAT’S ON YOUR PLATE?<br><br> Overseeing the preparation and review of financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with accounting standards (GAAP or IFRS) and company policies. Providing detailed analysis of financial performance and identify key trends, variances, and opportunities for improvement. Managing and overseeing the monthly, quarterly, and annual closing processes while ensuring timely and accurate reporting of financial results, including the preparation of all necessary journal entries and reconciliations. Addressing discrepancies and implement corrective actions as needed. Supporting the preparation of the company’s annual budget and periodic forecasts. Assisting in establishing, maintaining, and enforcing internal controls to ensure the accuracy, integrity, and security of financial data while ensuring compliance with relevant accounting standards, legal regulations, and company policies, while coordinating with auditors for external audits. Supporting mergers, acquisitions, and other strategic initiatives by providing financial analysis, due diligence, and integration support while ensuring the financial aspects of these transactions are well-managed and aligned with the company’s objectives. Overseeing payroll accounting across regions reconciling HR reports with bank records in the ERP system. Acting as the point of contact for external stakeholders, such as auditors, regulatory bodies, and financial institutions. Maintaining strong relationships and communicating effectively to ensure transparency and compliance with external reporting requirements. Providing financial analysis and decision support for key business initiatives. Assisting senior management with financial modeling, valuation, and other ad hoc financial tasks.<br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>Bachelor's degree in accounting, Finance, or a related field; professional accounting certifications (e.g., CPA, ACCA) are a plus5+ years of experience in financial controlling or accounting, with a strong background in managing consolidated financial statements, hyperinflation accounting, and IFRS reporting. Excellent Communication skills, Proactive & Collaboration, with very good leadership skills. Detail-Oriented, with Problem-Solving, & Analytical skills. Advanced Microsoft Dynamics 365 and Excel. Expertise in ERP systems (e.g., SAP, Oracle), Contavio (DH Lease Reporting Software), One Stream, and strong proficiency in Excel In-depth knowledge of IFRS, IAS 29 (Hyperinflation Accounting), IFRS-16 (Lease Reporting) and related financial regulations

What started in 2007 with a pizza and a plan has grown into a fast-moving Saa S company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. <br><br>Our mission is simple: help businesses build stronger relationships through seamless digital commerce. <br><br>At Sana Commerce, you’ll join a team that’s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact. <br><br>About the role <br><br>We’re looking for a Full Stack Senior Software Engineer who can help us build a high performance, scalable e-commerce platform. <br><br>You will be playing a critical role in expanding our product at speed, while building features that help our customers grow, and contributing to our initiative of bringing engineering excellence to a new level. <br><br><br><br>Job Description<br><br>What you'll be doing<br><br>Design and develop robust, scalable, and high-performance software systems using C#, . NET, Type Script (ES6), React.js, Redux, RxJS, Webpack, and Graph QLCollaborate with a cross-functional team to define, design, and ship new features Lead the system design, testing and coding standards efforts, contributing with clean & high-performance code and architecture Implement modern best practices and patterns in software engineering Mentor software engineers Conduct code reviews and ensure coding standards, best practices, and security guidelines are implemented Troubleshoot, debug, and upgrade existing software Stay up to date with emerging trends and technologies in software development to continuously improve our products and processes <br><br>Qualifications<br><br>What you'll bring: <br><br>Bachelor’s degree in Computer Engineering 5+ years of experience in software development, with a strong background in web development using C#, . NET and React You have a strong engineering mindset and experience in having end to end ownership of the software you build (Dev Ops, testing, system design, observability, git version control) You have solid experience with reactive programming principles and flux architecture You have designed scalable, complex systems based on services-oriented architecture, on cloud (Azure Cloud preferred) and you are familiar with event driven architecture and domain driven design You have a strong drive to continuously improve your craft You have a passion for mentoring and guiding team members You’ve fully embraced generative AI tools, and you’ve found your way using AI to help you be a high-performing engineer, deliver faster and at a higher quality You are experienced in working in an agile environment You have excellent problem-solving skills Your communication and teamwork skills enable you to effectively collaborate with cross-functional teams and find solutions to new challenges Why you’ll love working here<br><br>Impact from day one – Join a scale-up where your ideas shape how global businesses operate online. Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture. Hybrid flexibility – Work from our Alexandria office 3 days per week and from home 2 days. Career growth – Expand your technical and leadership scope in a company built for long-term success. Our values<br><br>At Sana Commerce, our values drive everything we do:<br><br>Champions of Our League – We deliver lasting success, balancing quick wins and long-term value Supercharge Our Customers – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed. Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry. Bold Together – We dare to be bold because we have each other’s back. Ready to build reliability that scales?<br><br>Apply now and help shape the foundation of our next-generation Saa S platform.<br><br><br><br>Additional Information

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>

<h2>Full Job Description</h2><h2>Position</h2><p><strong>Customer Support Specialist (f/m/d)</strong></p><p>We're looking for a Customer Support Specialist (f/m/d) to join our fully remote team. You'll be the first point of contact for our customers — German-speaking property management companies using our software. If you're tech-savvy, empathetic, and get satisfaction from actually solving problems rather than just forwarding tickets, this role is for you.</p><p><strong>German fluency is a hard requirement for this role.</strong></p><h2>What You'll Do</h2><ul><li>Handle customer inquiries and support requests via email and WhatsApp — reliably and with a personal touch.</li><li>Troubleshoot issues in our software and guide customers to solutions.</li><li>Document recurring issues and help build out our internal knowledge base.</li><li>Join screen-sharing sessions with customers when a problem needs hands-on attention.</li><li>Coordinate with our development team to escalate and resolve bugs or product issues.</li><li>Help new customers get started and feel comfortable with the product.</li></ul><h2>What We're Looking For</h2><ul><li>Native or fluent German — written and spoken (essential).</li><li>Experience in customer support, ideally in a SaaS, IT or helpdesk environment.</li><li>Tech-savvy and comfortable learning new software quickly — you don't need a manual for every tool.</li><li>Structured, reliable, and able to manage multiple open cases at once.</li><li>You work autonomously and take full ownership of your tasks.</li><li>Bonus: Hands-on IT experience of any kind — whether it's scripting, automation, self-hosted tools, web apps, Linux, or server administration. If you can fix things yourself instead of just passing them on, that's a huge plus.</li></ul><h2>About Us</h2><p>We are a German automation agency turned into a SaaS company with our product <strong>hausverwalter.ai</strong> — an AI-first platform built specifically for German property management companies. Most property managers work with 5–10 software tools daily. We're building a single platform to replace them all, with AI agents handling the routine work automatically.</p><p>What makes this role unique: the software our customers use for support is the same software we're building ourselves. You'll be close to the product and the team.</p><p>For a closer look at what we're building, check out our YouTube channel — heads up, it's in German.</p><p>The role is fully remote — though you're always welcome to drop by our office in Worms, Germany.</p><h2>Salary</h2><p><strong>$750 – $1500 per month before taxes</strong>, depending on experience. There will be room for growth in the years ahead.</p><h2>What We Offer</h2><ul><li>100% remote work.</li><li>Very flexible working hours.</li><li>Permanent employment contract in your country of residence through our partner Deel (Employer of Record).</li><li>A product that our customers are genuinely excited about.</li><li>Focus on real work, not long meetings.</li><li>Job security: every hire is aimed at long-term employment.</li><li>Strong career prospects as we grow the team.</li></ul><p>If a long-term remote position at a structured, growing company sounds like what you're after, we'd be glad to receive your application.</p><h2>Requirements</h2><ul><li>Native or fluent German — written and spoken (hard requirement).</li><li>2+ years of experience in customer support, ideally in a SaaS, IT or helpdesk environment.</li><li>Tech-savvy and comfortable picking up new software quickly — you don't need a manual for every tool.</li><li>Technical understanding and strong problem-solving skills — you find solutions, not just workarounds.</li><li>You work autonomously and take full ownership of your tasks.</li><li>Comfortable working under performance pressure.</li><li>Quick on the uptake and a disciplined approach to your work.</li><li>Bonus: Hands-on IT experience of any kind — scripting, automation, self-hosted tools, Linux, web apps, server administration. If you can fix things yourself instead of just passing them on, that's a big plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're building production AI agents that change how our engineering org ships code and how employees work with internal knowledge.<br> You'll join a small, high-ownership team.<br> You'll write the agent logic, the tools, the data layer, and the pipelines that make them dependable at scale.<br> Turn architecture into reliable, well-tested, production-grade systems.<br> Role and Responsibilities : Implement agent logic, tools, and orchestration against the given architecture.<br> Build and tune RAG pipelines : ingestion → embeddings → retrieval → re-ranking → evaluation Design and optimize Postgres schemas, queries, and vector indexes for production load Build the test-generation and test-execution engine for the AI Code Pipeline Integrate with Git, CI/CD, and internal services Build evaluation harnesses, observability, and guardrails so agents are measurable and safe Own the reliability, latency, and cost of the systems you ship Write clean, typed, well-tested Python and participate actively in code review Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> 4+ years of professional software engineering in Python , with deep, hands-on command of the language : async, typing, packaging, performance, and clean, maintainable code 1+ years building LLM / agentic systems — tool use / function calling, orchestration, prompting, and evaluation Strong problem-solving and debugging on ambiguous, real-world production problems.<br> Solid Postgres experience: schema design, query optimization, and extensions ( pgvector ) Experience shipping and operating production services — testing, CI/CD, observability, on-call mindset Comfort with Git-based workflows and code review Automating software testing: unit, integration, functional, security, performance Integrating with developer tooling and CI/CD systems 6+ months of demonstrated experience building with Claude Code in a development workflow</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>PentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br> <br> We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br> <br> We&nbsp;never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry.&nbsp;</p><br><br>Job Description<br><p><strong>The Business Development Executive is responsible for identifying new business opportunities, generating leads, building relationships with prospective and existing clients, and supporting the company's revenue growth objectives.</strong></p><br><p><strong>In addition to business acquisition activities, the Business Development Executive is responsible for managing the complete client lifecycle—from the initial inquiry and requirements gathering through service delivery, project/event execution, post-delivery follow-up, and long-term relationship development. The role serves as the primary point of contact for clients, ensuring exceptional customer experience, successful project execution, and sustained business partnerships.</strong></p><br><p><strong>The ideal candidate is proactive, client-focused, highly organized, process-oriented, and capable of managing multiple stakeholders while maintaining strong attention to detail and service quality.</strong></p><br><br>Qualifications<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Business Development &amp; Lead Generation</strong></p><br><ul><li><p><strong>Identify and research potential clients, industries, and market opportunities.</strong></p><br></li><li><p><strong>Generate qualified leads through networking, outreach, referrals, and other sales activities.</strong></p><br></li><li><p><strong>Develop and maintain a strong sales pipeline.</strong></p><br></li><li><p><strong>Identify and pursue new business opportunities to support company growth objectives.</strong></p><br></li><li><p><strong>Establish strategic relationships with potential clients and partners.</strong></p><br></li></ul><p><strong>Client Acquisition &amp; Relationship Management</strong></p><br><ul><li><p><strong>Build and maintain strong relationships with prospective and existing clients.</strong></p><br></li><li><p><strong>Understand client requirements and recommend suitable products and services.</strong></p><br></li><li><p><strong>Conduct meetings, presentations, negotiations, and follow-ups with potential customers.</strong></p><br></li><li><p><strong>Ensure high levels of customer satisfaction before, during, and after service delivery.</strong></p><br></li><li><p><strong>Develop long-term client relationships that encourage repeat business and customer loyalty.</strong></p><br></li><li><p><strong>Act as a trusted advisor and primary point of contact for assigned clients.</strong></p><br></li></ul><p><strong>Client Lifecycle Ownership</strong></p><br><ul><li><p><strong>Own the complete client journey from the initial inquiry through project completion and post-service follow-up.</strong></p><br></li><li><p><strong>Serve as the primary contact for clients throughout the engagement lifecycle.</strong></p><br></li><li><p><strong>Gather, document, and communicate client requirements accurately to internal teams.</strong></p><br></li><li><p><strong>Coordinate with relevant departments to ensure smooth execution and timely delivery of services.</strong></p><br></li><li><p><strong>Monitor project and event progress to ensure alignment with client expectations and agreed deliverables.</strong></p><br></li><li><p><strong>Ensure all deliverables, reports, materials, and project outputs are properly handed over to clients.</strong></p><br></li><li><p><strong>Conduct post-delivery and post-event follow-ups to assess customer satisfaction and identify opportunities for future collaboration.</strong></p><br></li><li><p><strong>Take full ownership and accountability for client engagements from initiation to closure.</strong></p><br></li></ul><p><strong>Sales Support &amp; Revenue Growth</strong></p><br><ul><li><p><strong>Prepare proposals, quotations, commercial offers, and presentations.</strong></p><br></li><li><p><strong>Support contract negotiations and the successful closing of business opportunities.</strong></p><br></li><li><p><strong>Work toward achieving monthly, quarterly, and annual sales targets.</strong></p><br></li><li><p><strong>Identify opportunities for upselling and cross-selling existing services.</strong></p><br></li><li><p><strong>Contribute to revenue growth through client retention and expansion strategies.</strong></p><br></li></ul><p><strong>Market Research &amp; Analysis</strong></p><br><ul><li><p><strong>Monitor market trends, competitor activities, and emerging industry services.</strong></p><br></li><li><p><strong>Identify new services, solutions, and market opportunities that may complement or enhance the company's offerings.</strong></p><br></li><li><p><strong>Assess market gaps and provide recommendations for new business opportunities and service improvements.</strong></p><br></li><li><p><strong>Gather market intelligence and provide actionable insights to management.</strong></p><br></li><li><p><strong>Maintain accurate records of client interactions, opportunities, and market findings.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration</strong></p><br><ul><li><p><strong>Coordinate with internal teams to ensure smooth onboarding and delivery for new clients.</strong></p><br></li><li><p><strong>Collaborate with Marketing, Operations, Creative, Production, and other departments to ensure successful project execution.</strong></p><br></li><li><p><strong>Support company growth initiatives through effective cross-functional communication and teamwork.</strong></p><br></li><li><p><strong>Facilitate alignment between client expectations and operational capabilities.</strong></p><br></li></ul><p><strong>Process Compliance &amp; Governance</strong></p><br><ul><li><p><strong>Adhere strictly to company policies, guidelines, workflows, and operational procedures.</strong></p><br></li><li><p><strong>Ensure all client engagements and business activities follow approved company processes.</strong></p><br></li><li><p><strong>Maintain complete and accurate documentation throughout all stages of the client lifecycle.</strong></p><br></li><li><p><strong>Demonstrate process discipline and compliance as a key aspect of performance.</strong></p><br></li><li><p><strong>Ensure CRM records, project updates, and client communications remain accurate and up to date.</strong></p><br></li></ul><p><strong>Reporting &amp; Documentation</strong></p><br><ul><li><p><strong>Maintain and update CRM systems and sales records.</strong></p><br></li><li><p><strong>Prepare regular reports on sales activities, lead generation, client engagement, and business opportunities.</strong></p><br></li><li><p><strong>Track performance against assigned targets and KPIs.</strong></p><br></li><li><p><strong>Prepare and submit reports related to assigned marketing and social media campaigns.</strong></p><br></li><li><p><strong>Monitor campaign performance and provide recommendations for improvement.</strong></p><br></li><li><p><strong>Maintain organized documentation for all client engagements and projects.</strong></p><br></li></ul><p><strong>Qualifications &amp; Requirements</strong></p><br><ul><li><p><strong>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</strong></p><br></li><li><p><strong>1–3 years of experience in Business Development, Sales, Account Management, Client Relations, Event Management, or a similar role.</strong></p><br></li><li><p><strong>Experience in B2B sales is preferred.</strong></p><br></li><li><p><strong>Strong communication, presentation, and negotiation skills.</strong></p><br></li><li><p><strong>Ability to build and maintain long-term client relationships.</strong></p><br></li><li><p><strong>Experience managing client accounts and coordinating project delivery is an advantage.</strong></p><br></li><li><p><strong>Ability to identify business opportunities and drive revenue growth.</strong></p><br></li></ul><p><strong>Technical Skills</strong></p><br><ul><li><p><strong>Proficiency in Microsoft Office and Google Workspace.</strong></p><br></li><li><p><strong>Experience using CRM tools such as HubSpot, Zoho CRM, Salesforce, or similar platforms.</strong></p><br></li><li><p><strong>Strong presentation, reporting, and documentation skills.</strong></p><br></li><li><p><strong>Ability to prepare business proposals and commercial presentations.</strong></p><br></li><li><p><strong>Familiarity with project coordination and workflow management tools is a plus.</strong></p><br></li></ul><p><strong>Core Competencies</strong></p><br><ul><li><p><strong>Excellent communication and interpersonal skills.</strong></p><br></li><li><p><strong>Strong negotiation and persuasion abilities.</strong></p><br></li><li><p><strong>Results-oriented and target-driven mindset.</strong></p><br></li><li><p><strong>Strong client relationship management capabilities.</strong></p><br></li><li><p><strong>High level of focus and attention to detail.</strong></p><br></li><li><p><strong>Creative thinking and solution-oriented mindset.</strong></p><br></li><li><p><strong>Strong organizational and time-management skills.</strong></p><br></li><li><p><strong>Ability to manage multiple tasks and priorities effectively.</strong></p><br></li><li><p><strong>Ownership, accountability, and commitment to results.</strong></p><br></li><li><p><strong>Process-oriented with strong compliance discipline.</strong></p><br></li><li><p><strong>Analytical thinking and problem-solving capabilities.</strong></p><br></li><li><p><strong>Self-motivated, proactive, and eager to learn.</strong></p><br></li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li><p><strong>Experience in lead generation and client acquisition.</strong></p><br></li><li><p><strong>Familiarity with sales methodologies and pipeline management.</strong></p><br></li><li><p><strong>Experience working in fast-paced and growth-oriented environments.</strong></p><br></li><li><p><strong>Previous exposure to event management, marketing services, branding, production, digital marketing, or client service environments is a plus.</strong></p><br></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><br><p><strong>Business Development Performance</strong></p><br><ul><li><p><strong>Number of qualified leads generated.</strong></p><br></li><li><p><strong>Number of new clients acquired.</strong></p><br></li><li><p><strong>Revenue generated from new business opportunities.</strong></p><br></li><li><p><strong>Sales conversion rate.</strong></p><br></li><li><p><strong>Achievement of monthly, quarterly, and annual targets.</strong></p><br></li></ul><p><strong>Client Relationship Management</strong></p><br><ul><li><p><strong>Client retention rate.</strong></p><br></li><li><p><strong>Repeat business rate.</strong></p><br></li><li><p><strong>Customer satisfaction score.</strong></p><br></li><li><p><strong>Client feedback and service quality ratings.</strong></p><br></li></ul><p><strong>Client Lifecycle Management</strong></p><br><ul><li><p><strong>Successful management of client engagements from inquiry to final delivery.</strong></p><br></li><li><p><strong>Timeliness and quality of project/event execution.</strong></p><br></li><li><p><strong>Successful completion of post-delivery follow-ups.</strong></p><br></li></ul><p><strong>Process Compliance</strong></p><br><ul><li><p><strong>Adherence to company policies, guidelines, and operational processes.</strong></p><br></li><li><p><strong>Accuracy and completeness of CRM records and documentation.</strong></p><br></li><li><p><strong>Compliance with internal workflows and reporting requirements.</strong></p><br></li></ul><p><strong>Reporting &amp; Communication</strong></p><br><ul><li><p><strong>Timely submission of reports and updates.</strong></p><br></li><li><p><strong>Accuracy and quality of business development reports.</strong></p><br></li><li><p><strong>Timely reporting on assigned social media and marketing campaigns.</strong></p><br></li></ul><br>Additional Information<br><p><strong>Dear candidate, </strong></p><br><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV,&nbsp;</strong></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>&nbsp;Ensure that guests are satisfied with the production and presentation of food.</p><br><p>&nbsp;Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules.</p><br><p>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</p><br><p>Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes.</p><br><p>Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production.</p><br><p>Ensure that all of the food listed in the daily menu is prepared.</p><br><p>Prepare the orders in accordance with established standards.</p><br><p>Pay utmost attention to the quantities planned for the food portions.</p><br><p>Ensure that the products to be used to make food are prepared accurately and timely.</p><br><p>Store the food in his/her work station in the most correct manner.</p><br><p>Pay utmost attention to hygiene, cleaning and health conditions.</p><br><p>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</p><br><p>Keep records related to the preparation, cooking and presentation of food, as required by the food safety management.</p><br><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><br><br>Qualifications<br><br><p> Education: At least a primary school diploma.</p><br><p> Experience: At least 5 years of practical experience.</p><br><p> Foreign Language: Not required.</p><br><p> Courses and Seminars: Prior attendance in trainings in the related field.</p><br><p> Computer Literacy: Not required.</p><br><p> Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>&nbsp;Ensure that guests are satisfied with the production and presentation of food.</p><br><p>&nbsp;Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules.</p><br><p>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</p><br><p>Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes.</p><br><p>Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production.</p><br><p>Ensure that all of the food listed in the daily menu is prepared.</p><br><p>Prepare the orders in accordance with established standards.</p><br><p>Pay utmost attention to the quantities planned for the food portions.</p><br><p>Ensure that the products to be used to make food are prepared accurately and timely.</p><br><p>Store the food in his/her work station in the most correct manner.</p><br><p>Pay utmost attention to hygiene, cleaning and health conditions.</p><br><p>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</p><br><p>Keep records related to the preparation, cooking and presentation of food, as required by the food safety management.</p><br><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><br><br>Qualifications<br><br><p> Education: At least a primary school diploma.</p><br><p> Experience: At least 5 years of practical experience.</p><br><p> Foreign Language: Not required.</p><br><p> Courses and Seminars: Prior attendance in trainings in the related field.</p><br><p> Computer Literacy: Not required.</p><br><p> Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>&nbsp;Ensure that guests are satisfied with the production and presentation of food.</p><br><p>&nbsp;Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules.</p><br><p>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</p><br><p>Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes.</p><br><p>Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production.</p><br><p>Ensure that all of the food listed in the daily menu is prepared.</p><br><p>Prepare the orders in accordance with established standards.</p><br><p>Pay utmost attention to the quantities planned for the food portions.</p><br><p>Ensure that the products to be used to make food are prepared accurately and timely.</p><br><p>Store the food in his/her work station in the most correct manner.</p><br><p>Pay utmost attention to hygiene, cleaning and health conditions.</p><br><p>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</p><br><p>Keep records related to the preparation, cooking and presentation of food, as required by the food safety management.</p><br><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><br><br>Qualifications<br><br><p> Education: At least a primary school diploma.</p><br><p> Experience: At least 5 years of practical experience.</p><br><p> Foreign Language: Not required.</p><br><p> Courses and Seminars: Prior attendance in trainings in the related field.</p><br><p> Computer Literacy: Not required.</p><br><p> Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>SCOPE</strong> </div> <div> Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.</div> <div> <br> </div> <div> <strong>OVERALL OBJECTIVES</strong> </div> <div> The job of <strong>Assistant Groups &amp; Events Manager</strong> is executed satisfactorily when:</div> <ul> <li> The Hotel achieves its Financial Objectives.</li> <li> The Group and Events Sales team that the person works with achieves their Revenue Objectives.</li> <li> The person achieves their Personal Objectives.</li> </ul> <div> <br> </div> <div> <br> <br> </div> <div> At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Assistant manager of groups &amp; events<strong> </strong>fulfils <em>their</em> role as a Talent Development Ambassador when:</div> <ul> <li> They actively support and implement Talent Development initiatives as a part of their daily activities.</li> <li> They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.</li> <li> They support and initiate transfer, cross exposure and task force assignments for their team.</li> <li> They personally conduct performance evaluations with their team on a regular basis and take personal interest for their talents development plans.</li> <li> They recruit and select potential talent according to current and future department, hotel and Kempinski s needs including conducting interviews for positions in their department.</li> </ul> <div> <strong>AIN RESPONSIBILITIES</strong> </div> <div> <br> </div> <ul> <li> Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.</li> <li> Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. </li> <li> Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.</li> <li> Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.</li> <li> Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. </li> <li> Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.</li> <li> Carry out site inspections with potential MICE clients in coordination with the Field Sales department.</li> <li> Realize up sell possibilities to meet and surpass Group &amp; Event budget goals.</li> <li> Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards.</li> <li> Create activities to ensure ongoing maintenance of bookings.</li> <li> Generate proper proposals and contracts.</li> <li> Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.</li> <li> Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). </li> <li> Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded.</li> <li> Introduce the Event Manager / Groups &amp; Events Coordinator to the client.</li> <li> Conduct Exit Interviews with important customer after their event asking for future business.</li> <li> Cross-sell to other hotels within the Kempinski Group (and GHA).</li> <li> Regular competition checks.</li> <li> Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.</li> <li> Properly maintain LOS/CAN and UNC business.</li> <li> Further administrative tasks and other possible assigned duties.</li> <li> Perform any other duties as assigned to them by management.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b> EDUCATION</b>: College Degree in Hospitality required,University graduate <br> <br>EXPERIENCE: Previous experience of minimum two (2) years in luxury hotels is required. Previous experience in Groups &amp; Events management, Reservations or Sales preferred.<br> <br>LANGUAGE: Ability to work and communicate in a multinational environment:<br>Local language excellent oral and written skills (as applicable)<br>English excellent oral and written skills<br>Additional language - beneficial<br> <br> <br> </div> <div> <br> </div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><p>The Customer Supply Chain Consultant serves as the primary point of contact between the company and customers, ensuring efficient order-to-cash operations and a high level of customer service. This role is responsible for managing customer orders, coordinating logistics activities, handling claims and returns, supporting export operations, and collaborating with internal stakeholders to ensure timely deliveries and customer satisfaction.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Order Management:</strong> Process customer orders, monitor order fulfillment, and manage backorders while providing timely updates to customers.</li><li><strong>Customer Support:</strong> Handle customer inquiries related to orders, deliveries, claims, and product availability.</li><li><strong>Logistics Coordination:</strong> Liaise with warehouses, transportation providers, and logistics partners to ensure smooth delivery operations.</li><li><strong>Claims &amp; Returns:</strong> Coordinate and monitor customer claims, returns, and reverse logistics processes.</li><li><strong>Export Support:</strong> Facilitate export documentation and transportation processes for international shipments.</li><li><strong>Reporting &amp; Documentation:</strong> Maintain accurate documentation and prepare reports related to supply chain activities.</li><li><strong>Process Improvement:</strong> Support automation and continuous improvement initiatives within customer and order management processes.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with Sales, Finance, and Logistics teams to resolve customer issues and enhance service performance.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.</li><li>Minimum 3 years of experience in Supply Chain, Logistics, or Customer Service within a multinational environment.</li><li>SAP experience is mandatory.</li><li>Good understanding of supply chain and export processes.</li><li>Proficiency in Microsoft Office.</li><li>Fluent English communication skills.</li><li>Strong customer service, communication, analytical, and problem-solving skills.</li><li>Ability to work under pressure and collaborate effectively within a team.</li></ul><br>Additional Information<br><ul><li>Excellent teamwork and communication skills, with the ability to collaborate effectively across departments and with logistics service providers</li><li>Confident and professional manner when interacting with internal teams and external partners</li><li>Mobility and flexibility to work across different time zones, including weekends as needed</li><li>Willingness and ability to travel during working hours</li><li>Strong cross-cultural communication skills and openness to working with diverse international teams</li><li>Autonomous and able to work independently with minimal supervision</li><li>Responsible, reliable, and self-motivated approach to tasks and deadlines</li></ul><br><br> </div>

<br><p><strong>About the Company</strong></p><p><br></p><p>CX solutions remain commercially competitive in the Saudi technology market, with strong knowledge of Saudi technology market pricing, competitor offerings and market behavior, and understanding of leading Saudi CX competitors and their positioning, including 2P, SmartLink, Ithraa and similar market players.</p><p><br></p><p><strong>About the Role</strong></p><p>Lead CX solution development and client engagement for contact center opportunities, from understanding the client need and selecting the right technology through costing, project sizing, mobilization and go-live.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead client discussions and stakeholder mapping to understand business, operational and technical requirements.</li><li>Advise clients on the most suitable CX and contact center solution based on their needs, budget, operating model and future growth.</li><li>Strong understanding of leading contact center technologies and platforms such as Genesys, Cisco, Yeastar and similar solutions, with the ability to recommend where each is the best fit.</li><li>Guide the technical, presales and bidding teams on solution design, architecture, sizing and technical requirements for proposals and RFPs.</li><li>Build and maintain relationships with technology vendors, system integrators, AI providers, telecom operators and other technical partners, bringing the right partner into each opportunity when required.</li><li>Develop and validate complete techno-commercial costing covering contact center platforms, AI, CRM, integrations, telecom, Saudi hosting, security, connectivity, hardware, facilities and other project technology requirements.</li><li>Understand Saudi telecom pricing, including SIP, numbers, inbound and outbound call rates, especially for government and semi-government projects.</li><li>Maintain strong knowledge of Saudi technology market pricing, competitor offerings and market behavior to ensure CX solutions remain commercially competitive.</li><li>Understand leading Saudi CX competitors and their positioning, including 2P, SmartLink, Ithraa and similar market players.</li><li>Evaluate vendor quotations and different technology options and recommend the best technical and commercial fit.</li><li>Define required project headcount based on volumes, SLA, service hours and operating requirements.</li><li>Understand WFM principles and advise on staffing, shifts, scheduling and operational coverage.</li><li>After award, lead project sizing, mobilization, transition planning, resource ramp-up, technology readiness and go-live.</li><li>Continue supporting solution enhancement, technology changes and expansion after project launch.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Strong experience in contact center / CX solutions and the Saudi market.</li></ul><p><br></p><p><strong>Required Skills</strong></p><ul><li>Excellent knowledge of CCaaS, omnichannel, CRM, AI, voice/chat, telecom and integrations.</li><li>Strong experience in client requirement gathering and solution advisory, especially with government and semi-government clients.</li><li>Strong knowledge of Saudi technology and telecom pricing.</li><li>Good network and access to relevant technology, AI, telecom and integration partners.</li><li>Strong understanding of solution costing, project sizing, WFM and mobilization.</li><li>Ability to confidently face clients, understand their needs and recommend and defend the most suitable solution.</li></ul><p><br></p><p><br></p>

We’re Hiring: Quality Assurance Engineer - Mobile | Senior | Remote – Egypt<br><br>At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.<br><br>We are seeking a <strong>Quality Assurance Engineer — Mobile</strong> who shares our passion for innovation and transformation. This role is critical in ensuring the quality, reliability, and performance of mobile applications across <strong>iOS and Android</strong>, while collaborating closely with development and product teams to deliver seamless, secure, and high-quality mobile experiences.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Design and execute test cases for mobile applications across iOS and Android.</li><li>Perform functional, regression, integration, usability, and compatibility testing.</li><li>Identify, document, and track defects using tools such as Jira.</li><li>Collaborate with developers, product managers, and other QA engineers to investigate and resolve issues.</li><li>Validate APIs and backend integrations supporting mobile applications.</li><li>Contribute to test automation and improve overall QA processes.</li><li>Perform testing across different devices, OS versions, screen sizes, and network conditions.</li><li>Participate in Agile ceremonies, sprint planning, reviews, and retrospectives.</li><li>Ensure releases meet defined quality standards before production deployment.<br><br><br></li></ul><strong>Must Have<br><br></strong><ul><li>3+ years of professional experience in Software Quality Assurance / Testing.</li><li>Strong hands-on experience testing mobile applications on iOS and Android.</li><li>Experience with manual testing, including functional and regression testing.</li><li>Understanding of API testing and REST APIs.</li><li>Experience with defect tracking and test management tools such as Jira.</li><li>Good understanding of SDLC and STLC.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong analytical and problem-solving skills.<br><br><br></li></ul><strong>Nice to Have<br><br></strong><ul><li>Experience with mobile automation tools such as Appium.</li><li>Experience with automation frameworks such as Selenium.</li><li>Basic knowledge of SQL.</li><li>Experience with CI/CD pipelines.</li><li>Experience testing applications built with Flutter, React Native, or native iOS/Android.</li><li>Knowledge of performance and security testing.<br><br><br></li></ul><strong>Typical Stack / Tools<br><br></strong><ul><li>Mobile: iOS / Android</li><li>Automation: Appium / Selenium</li><li>API: Postman</li><li>Test Management: Jira</li><li>Version Control: Git</li><li>CI/CD: Jenkins / GitHub Actions / similar</li><li>Methodology: Agile / Scrum<br><br><br></li></ul>This position can be based in <strong>Egypt</strong> and is<strong> remote</strong>.<br><br>Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.<br><br>We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and<strong> Globant’s Benefits.</strong>

<strong>Company Description</strong> Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company serves key government and commercial clients in 10 languages across sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. Xceed offers a wide range of services including inbound and outbound contact center operations, back office support, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization is consistently recognized by IAOP, INSIGHTS Middle East, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for excellence in outsourcing, impact sourcing, sustainability, customer experience, and diversity, equity, and inclusion. Xceed maintains numerous international certifications, including COPC and multiple ISO standards, reinforcing its focus on quality, business continuity, information security, and workplace safety.<br><strong>Role Description</strong> The Senior Operational Trainer is responsible for designing, delivering, and continuously improving training programs that support operational excellence within Xceed’s contact center and back office environments. Working on-site in Cairo in a full-time capacity, this role conducts onboarding and refresher training, product and process training, and soft skills development for operational teams and supervisors. The Senior Operational Trainer collaborates closely with operations leadership, quality assurance, and HR to identify performance gaps, develop targeted training solutions, and ensure alignment with client requirements and industry standards. Daily activities include preparing training materials, facilitating classroom and on-the-job training, monitoring learner progress, and reporting training outcomes and recommendations. This role also contributes to curriculum development, coaching other trainers, and supporting continuous improvement initiatives across the operation.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated expertise in operational training, including designing curricula, developing training materials, and delivering instructor-led and on-the-job training.</li><li>Strong facilitation and presentation skills, with the ability to engage diverse learner groups and adapt training methods to different learning styles.</li><li>Experience in call center or BPO environments, with solid understanding of contact center operations, KPIs, quality standards, and client service requirements.</li><li>Proficiency in performance analysis and reporting, including evaluating training effectiveness, using metrics and feedback, and recommending improvement actions.</li><li>Excellent communication skills in English (spoken and written); additional language skills relevant to Xceed’s multilingual operations are an advantage.</li><li>Advanced skills in using MS Office and digital learning tools (e.g., LMS platforms, e-learning modules, virtual training tools).</li><li>Proven ability to coach, mentor, and support the development of other trainers and team leaders.</li><li>Strong organizational and time management skills, with the ability to handle multiple training projects and deadlines.</li><li>Bachelor’s degree in a relevant field such as Business, Education, Human Resources</li></ul>