Security Officer Jobs in Egypt

<p>Join a growing company specialized in Engineering Training &amp; Services, providing professional training programs and engineering services for engineers and professionals.</p><p>&nbsp;</p><p>Open Positions</p><p>&nbsp;</p><p>TeleSales Specialist</p><p>* 1–3 years of TeleSales experience</p><p>* Basic Salary: EGP 8,000 + Commission&nbsp;</p><p>&nbsp;What’s in it for you</p><p>✨ Unlimited Commission above target</p><p>&nbsp;Double Commission for overachievement</p><p>&nbsp;2 Weeks Paid Training</p><p>Semi-Annual Profit Share based on performance</p><p>&nbsp;</p><p>&nbsp;Job Details</p><p>&nbsp;</p><p>Location: Dokki, Giza</p><p>&nbsp;Working Hours: 11:00 AM – 7:00 PM</p><p>Working Setup: Saturday WFH | Sunday–Thursday On-site</p><p>Full-time</p><p>&nbsp;</p>

We’re looking for Customer Service Representatives to join our team with great career opportunities, including the chance to travel to the UAE or get promoted within 6 months<br>Requirements:<br>English level: B1+ up to B2 University graduates Flexible with rotational shifts Cairo residents<br>What We Offer:<br>Net Salary: EGP 15,000 – 19,000 depending on English level Bonus: EGP 3,000Social & medical insurance Free VPN line<br><br>Location: Maadi – Degla Square

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider in the Middle and Far East, focused on delivering high value, innovative customer service solutions. The company specializes in customized outsourcing services that address the unique needs of each client, enabling them to focus on their core business. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to enhance client and end-customer experiences. The organization is committed to quality, transparency, flexibility, and integrity in its operations. It continuously works to improve management standards and exceed client expectations through advanced technologies and strong human capital values.<br>Role Description This full-time, on-site role is based in Qesm El Maadi and focuses on providing English-language customer service for technical accounts. The English customer service agent handles incoming inquiries and support requests, resolves technical and account-related issues, and ensures accurate documentation of interactions in the designated systems. The role includes troubleshooting basic technical problems, escalating complex issues to the appropriate teams, and following up to ensure timely resolution. The agent maintains a high level of professionalism in all communications, supports customer satisfaction goals, and adheres to service level agreements and quality standards. Collaboration with supervisors and other team members to share updates, feedback, and process improvements is an essential part of the daily work.<br>Qualifications<br> <br>Candidates should possess strong customer-focused skills, including Customer Service and Customer Satisfaction. Candidates should possess effective Communication skills for handling English-speaking customers and technical inquiries. Candidates should possess skills related to Customer Service Representatives and Account Management to support technical accounts. Strong problem-solving and basic technical troubleshooting abilities are required. Ability to work on-site in Qesm El Maadi and maintain consistent attendance in a full-time schedule. Comfort with using CRM systems, ticketing tools, and standard office software. Previous experience in a call center, BPO, or technical support environment is an advantage.

This is a remote position. Job Summary <br>We are seeking a highly motivated and organized Junior Recruiter to join our team as a Recruitment and Onboarding Specialist. In this role, you will play a crucial part in our hiring process, from the initial sourcing of candidates to ensuring they have a seamless onboarding experience. The ideal candidate is detail-oriented, comfortable using various recruitment platforms, and thrives in a collaborative, remote-friendly environment. <br><br> <br><br>Requirements<br><br> <br>Key Responsibilities <br>As a Junior Recruiter, your duties will include, but are not limited to: <br>Candidate Acquisition: Actively acquire candidates through various recruitment platforms and channels, ensuring the proper and maximum utilization of all tools provided by the company. <br>Sourcing & Screening: Identify, source, and thoroughly screen qualified applicants to ensure they meet the criteria and cultural fit for the open positions. <br>Onboarding: Manage and execute the complete onboarding process for all qualified and hired applicants, ensuring a smooth and welcoming transition into the company. <br>Working Schedule <br>We offer a structured yet partially flexible schedule to accommodate both team collaboration and individual workflow. <br><br>Work Days: Monday to Friday (5 days a week). <br> <br> Daily Hours: Seven (8) working hours daily. From 4PM Egypt time - 1am Egypt time ( 1 hour break included ) <br><br> <br>Qualifications & Requirements (Suggested additions) <br> Previous experience or strong interest in HR, recruitment, or onboarding. <br> Familiarity with Applicant Tracking Systems (ATS) and professional sourcing tools (e.g., Linked In Recruiter, job boards). <br> Excellent written and verbal communication skills. <br> Strong organizational and time-management abilities. <br> Ability to work independently and adhere to strict core hours. <br> <br> <br><br>Benefits<br><br>Compensation & Performance Incentives <br> During Probation <br>Base Salary: An annual gross salary of 60,000 EGP (Egyptian Pounds), paid in equal monthly installments of 5,000 EGP. <br>KPIs: 2k monthly as Bonus KPIs for each successful onboarding<br> <br> After Probation <br>Performance Increase: After completing the probationary period, you will be eligible for a 20% basic salary increase, based strictly on your performance evaluations. <br> KPIs: 4k monthly KPIs for each successful onboarding<br><br>Skills: Key Responsibilities<br><br>As a Junior Recruiter, your duties will include, but are not limited to:<br><br>Candidate Acquisition: Actively acquire candidates through various recruitment platforms and channels, ensuring the proper and maximum utilization of all tools provided by the company.<br><br>Sourcing & Screening: Identify, source, and thoroughly screen qualified applicants to ensure they meet the criteria and cultural fit for the open positions.<br><br>Onboarding: Manage and execute the complete onboarding process for all qualified and hired applicants, ensuring a smooth and welcoming transition into the company.<br><br>Working Schedule<br><br>We offer a structured yet partially flexible schedule to accommodate both team collaboration and individual workflow.<br><br><br>Work Days: Sunday to Friday (6 days a week).<br><br><br>Daily Hours: Seven (7) working hours daily.<br><br><br>Core Hours (Mandatory): You are required to be online and available for work daily from 11:00 AM EST to 3:00 PM EST to ensure operational continuity and team collaboration.<br><br><br>Flexible Hours: The remaining three (3) working hours may be scheduled flexibly outside of the core hours, subject to prior approval from your direct supervisor.<br><br><br><br>Qualifications & Requirements (Suggested additions)<br><br>Previous experience or strong interest in HR, recruitment, or onboarding.<br><br>Familiarity with Applicant Tracking Systems (ATS) and professional sourcing tools (e.g., Linked In Recruiter, job boards).<br><br>Excellent written and verbal communication skills.<br><br>Strong organizational and time-management abilities.<br><br>Ability to work independently and adhere to strict core hours.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). <br>Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors<br>Qualifications<br>High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists <br> Responsibilities<br>Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms<br><br>Qualifications<br>At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><strong>Main Job Duties:</strong></p><ul><li><p>Serve visitors by greeting, welcoming, directing and announcing them appropriately</p></li><li><p>Answer, screen and forward any incoming phone calls while providing basic information when needed</p></li><li><p>Creating a good image of the company</p></li><li><p>Distributing mail and faxes to the appropriate parties.</p></li><li><p>Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum of a Bachelor's degree is required</p></li><li><p>Active Learning</p></li><li><p>Good communication skills</p></li><li><p>Proficient with Microsoft Office</p></li><li><p>Professional appearance</p></li><li><p>Ability to be resourceful and proactive in dealing with issues that may arise</p></li><li><p>Ability to organize, multi-task, prioritize and work under pressure</p></li><li><p>Good English</p></li></ul><p></p>

Job Summary We are looking for a Recruiter – Blue Collar in Nasr City to join our Recruitment team. The role will be responsible for managing high-volume recruitment projects, sourcing and screening candidates, and ensuring hiring targets are achieved within the required timelines. Key Responsibilities Manage blue collars and high-volume recruitment projects for multiple positions. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Screen and shortlist candidates based on job requirements. Conduct initial phone and online interviews to assess candidates' suitability. Coordinate interviews with hiring managers and ensure an efficient recruitment process. Build and maintain a strong pipeline of qualified candidates. Follow up with candidates throughout the recruitment process and ensure a positive candidate experience. Achieve recruitment targets and meet agreed hiring timelines. Participate in recruitment campaigns, job fairs, open days, and other mass hiring activities when required. Maintain accurate recruitment trackers and candidate records. Prepare regular recruitment reports and provide updates on hiring progress. Work closely with hiring managers and internal stakeholders to understand and fulfill recruitment needs. Requirements1–4 years of experience in Recruitment / Talent Acquisition. Previous experience in blue collars or high-volume recruitment is highly preferred. Fluent in English with excellent communication skills. Strong sourcing, screening, and interviewing skills. Excellent interpersonal and relationship-building skills. Ability to manage multiple vacancies and priorities simultaneously. Target-oriented with strong follow-up and organizational skills. Ability to work effectively in a fast-paced and high-volume recruitment environment. Good command of Microsoft Office, particularly Excel. Willingness to work in Nasr City.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Job PURPOSE</p><br><p>To finalize and complete the needed documents and open the payroll customers’ accounts in addition to offering and x-selling other bank’s products in alignment with the bank’s policies and procedures</p><br><p>KEY ACCOUNTABILITIES</p><br><p>Process Implementation</p><br><p>1. Obtain the needed documents from the companies employees and open the payroll accounts in a timely manner to maintain accurate records in alignment with work policies and procedures</p><br><p>2. Present and cross sell the bank’s products (Cards/Loans) to the new companies’ customers and maximize the penetration of the current payroll customers</p><br><p>3. Attend regular meetings to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers</p><br><p>4. Develops and maintains strong working relationships with companies and employees to ensure their continued satisfaction with the products and banking services offered and market new products and services</p><br><p>5. Solve problems/complaints from customers and maintain strong relations with the segment customers</p><br><p>Policies, Processes and Procedures</p><br><p>6. Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>7. Follows the day-to-day operations related to own jobs in the Payroll Acquisition Channels department to ensure continuity of work</p><br><p>Compliance</p><br><p>8. Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications and experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent</p><br><p>• 0 - 1 years of relevant experience</p><br><p>Skills and Knowledge</p><br><p>• Good command of English and Arabic languages</p><br><p>• Basic selling skills</p><br><p>• Knowledgeable of banking products and services and a good motivator for enhanced performance</p><br><p>• Leadership skills, strong communication skills, strong interpersonal relations skills, strong marketing and sales capabilities"</p><br><br> </div>

To respond to customer inquiries and concerns in line with established procedures while promoting a positive image of the Bank. Reply to customer calls in a courteous manner in line with established procedures and guidelines. Respond to customer inquiries and provide a satisfactory response and information. Respond to customer complaints in a courteous manner and refer appropriately. Record call information and logs so that accurate contact history is maintained for all customers. Follow-up required actions and ensure they are completed in line with established guidelines. Promptly report any issues requiring attention from direct supervisors.<br>0-1 years of experience in a call center environment

<ul><li><p>Provide customer support to Etisalat UAE customers through calls.</p></li><li><p>Respond to customer inquiries in a timely and professional manner.</p></li><li><p>Resolve customer issues while ensuring a high level of customer satisfaction.</p></li><li><p>Deliver accurate information about products and services.</p></li><li><p>Maintain service quality standards and achieve performance targets.</p></li><li><p>Handle customer interactions in accordance with company policies and procedures.</p></li></ul><p></p><p><strong>What’s in it for you?</strong></p><ul><li><p>Net Salary 19K EGP + Commission up to 700 AED</p></li><li><p>Fast career growth (In-source)</p></li><li><p>Social &amp; medical insurance</p></li><li><p>3K bonus</p></li><li><p>Referral bonus 6K EGP</p></li><li><p>Opportunity to travel to UAE<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Graduates only.</p></li><li><p>Maximum age: 34 years.</p></li><li><p>English level: B2.</p></li><li><p>Strong written communication and problem-solving skills.</p></li><li><p>Ability to work rotational shifts.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.<br> <br> Summary of Responsibilities<br> - Demonstrates effective, clear and professional written and oral communication.<br> - Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide<br> - Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools <br> - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues<br> - Builds Platform and business knowledge to better serve sellers<br> - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.<br> - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.<br> - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.<br> - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.<br> - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.<br> - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.<br> <br>- 1+ years of customer service experience<br>- 1+ years of driving process improvements experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

???? We’re Hiring: Junior Telesales Agent – KSA & GCC Market | English Speaker<br><br>???? Location: Nasr City, Cairo, Egypt | On-site<br><br>???? Role Overview<br><br>We are looking for Junior Telesales Agents to join our KSA & GCC Market team. The ideal candidate is a confident English speaker with strong communication and sales skills, comfortable handling customer calls in English, following up with leads, and closing deals.<br><br>???? Requirements<br><br> 6 months – 1 year of experience in Sales / Telesales / Call Center Sales English Speaker – B1+ or above Strong spoken English and communication skills Comfortable handling daily sales calls and meetings in English Strong persuasion and customer-handling skills Target-driven, energetic, and motivated Good follow-up and lead management skills Previous experience dealing with KSA/GCC customers is a plus Undergraduates are welcome to apply Own laptop available for work<br><br>???? Responsibilities<br><br> Handle outbound sales calls with customers across the KSA & GCC markets Understand customer needs and present suitable solutions Follow up with leads and potential customers Handle objections and close deals Achieve daily and monthly sales targets Maintain accurate customer information on CRMBuild strong customer relationships throughout the sales cycle<br><br>???? Benefits<br><br>Competitive Salary + Attractive Bouns Flexible Working Hours Friday & Saturday Off Social & Medical Insurance Training & Development Career Growth Opportunities Dynamic & Supportive Work Environment<br><br>???? Apply now via Linked In Easy Apply and submit your updated CV.

Company Description enable, a subsidiary of efinance Investment Group (EFIG), is a contact center solution provider serving the Egyptian market since 2009. Established as an independent company in 2020, enable delivers business process outsourcing services to both local and international clients. The company is committed to helping organizations reach their full potential through seamless customer support solutions. With advanced IT infrastructure, integrated telecommunications services, and a strong talent pool, enable focuses on reliable, high-quality service delivery and client satisfaction.<br><br>Qualifications<br> Technical Account and looking for English speakers to join our team! ????✨<br><br>???? What’s in it for you?<br>???? 20,000 EGP NET Basic Salary<br>???? Fixed Morning Shift 11am - 7pm<br>???? 2 fixed Days Off<br>???? Medical & Social Insurance<br>???? Career Growth Opportunity <br>???? Location: 6th of October – Smart Village<br><br>???? What we're looking for:<br>????️ English Level: C1<br>????University Graduate<br>???? Strong communication skills

English account Market: USChannel: Voice Work Location: Teleperformance "City Walk"<br>NET Salary: 20K NETOvernight allowance starting 6 pm shift (90 EGP/DAY)<br>Shifts: Rotational shifts starting from 3 PM till 4 AM (max 2 AM for females) Days off: Fixed Saturdays and Sundays- Premium Overtime in US Dollars- US National Holidays are all Off and doesn't deduct from your balance.<br>Benefits:- Transportation provided all over Cairo and Giza with different collection points, [Door to door transportation for females after 11:00 PM]. - ⁠Medical insurance [400K/year].- ⁠Social insurance.- ⁠Gym access.- Discounts in many stores all over Egypt.- ⁠VPN line allowance.

The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas. Responsibilities Maintain and develop pipeline of eligible candidates for future open positions Conduct interviews via phone or in-person Qualify or reject candidates based on interview feedback and resume reviews Serve as contact person for questions from candidates Meet weekly quotas related to calls and emails<br>Qualifications Bachelor's degree Effective communication skills Strong organizational and interpersonal skills Experience working with Microsoft Office suite High-energy and passion Demonstrated ability to meet quotas

Qualifications Candidates should possess strong Communication skills to engage clearly, confidently, and professionally with diverse clients over the phone. Candidates should possess solid Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive client experience. Candidates should possess Sales skills to convert leads, achieve targets, and promote training programs effectively. Candidates should possess Training-related awareness or interest to understand course content and explain program benefits accurately to prospective participants. Additional beneficial qualifications include prior telesales or call center experience, proficiency in Arabic and basic English, good computer and CRM skills, ability to work under pressure, and a high level of reliability and teamwork. Share your CV via Whatsapp: 01006919331

???? Teleperformance is Hiring | Customer Service Representative<br>Teleperformance is currently hiring Customer Service Representatives to join our team and be part of a professional and dynamic work environment.<br>???? Job Details:<br>* Position: Customer Service Representative* English Level: B2–C1* Eligibility: Graduates * Location: City Walk* Working Hours: Rotational Shifts* Training: 2 Months* Training Payment: Paid Training<br>???? Compensation & Benefits:<br>* Net Salary: EGP 19,500 including €100 KPIs* Quarterly Bonus: €195* Commission: Up to $250* Overtime: EGP 90 per hour* Salary Increase: Every 6 months* Paid Training* Career Growth Opportunities* Professional & Supportive Work Environment<br>???? Requirements:<br>* Fluency in English with a B2–C1 level* Graduates * Excellent communication and interpersonal skills* Customer-oriented mindset* Ability to work on rotational shifts* Good problem-solving and multitasking skills

<p>Main Duties: Operates Telephone Exchange Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. Screens incoming calls for guest when requested. Pages called party through paging system. Updates room rack in Telephone Exchange. Handles wake-up calls and requests for directory assistance from guests; gives general information to guests. Handles emergency communications for the hotel. Maintains cleanliness and order of work area. Performs duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school Diploma or equivalent. Excellent communication skills, both written and verbal required Excellent organizations skills and ability to find solutions Able to cope with the pressures of a very busy environment</p>