Security inspector Jobs - Cairo Egypt

Oracle EPM Consultant (ARCS) – Techno-Functional Company Description Light Idea IT Consultancy is an Oracle-certified partner specializing in Oracle EPM and Oracle Fusion Cloud Applications. The company helps organizations enhance performance, streamline operations, and make data-driven strategic decisions across financial, HR, and procurement functions. Light Idea delivers integrated Oracle Enterprise Performance Management (EPM) solutions, including planning, budgeting, forecasting, financial consolidation, and reporting, enabling organizations to improve financial visibility, operational efficiency, and strategic decision-making. With a team of certified consultants and a strong track record across public and private sector organizations, Light Idea focuses on innovation, client-centric delivery, and long-term digital transformation partnerships.<br>Role Description This is a full-time remote/onsite role for an Oracle EPM Consultant (ARCS) in a techno-functional capacity. The consultant will design, configure, and implement Oracle Account Reconciliation Cloud Service (ARCS) solutions, including account reconciliation processes, transaction matching, reconciliation compliance, dashboards, reports, and data integrations. Daily responsibilities include gathering and analyzing business requirements, translating them into functional and technical designs, collaborating with business stakeholders, and optimizing account reconciliation, transaction matching, financial close, compliance, and reporting processes. The role also involves troubleshooting application issues, performing system testing, supporting user training, preparing functional and technical documentation, ensuring best practices in performance, security, and data governance, and working closely with cross-functional teams to integrate Oracle ARCS with Oracle Fusion Cloud applications and other enterprise systems. The consultant will contribute to continuous improvement initiatives and successful project delivery throughout the project lifecycle.<br>Qualifications • Strong functional expertise in Oracle Account Reconciliation Cloud Service (ARCS), including Account Reconciliations, Transaction Matching, Compliance, Financial Close, Balance Sheet Reconciliations, and reconciliation lifecycle management. • Hands-on technical experience in Oracle ARCS configuration, Reconciliation Compliance, Transaction Matching, Profiles, Formats, Data Integration, Reports, Dashboards, Smart View, and Business Rules. • Experience in gathering business requirements, conducting solution workshops, preparing functional and technical documentation, and delivering Oracle ARCS implementations. • Knowledge of Oracle Fusion Cloud modules (such as Financials, HCM, or Procurement) and their integration with Oracle EPM Cloud solutions. • Strong understanding of financial close processes, account reconciliation best practices, compliance controls, exception management, and financial reporting. • Knowledge of integrating Oracle ARCS with Oracle Fusion Cloud applications and other enterprise systems. • Ability to work independently in a remote environment, manage multiple priorities, and collaborate effectively with distributed teams and clients. • Strong communication and stakeholder management skills, with the ability to explain functional and technical concepts to both business and technical audiences. • Bachelor’s degree in Information Technology, Computer Science, Finance, Accounting, or a related field. • Oracle EPM Cloud certifications will be an added advantage. • Exposure to AI-enabled financial reconciliation, anomaly detection, predictive analytics, machine learning, or Generative AI capabilities within Oracle Cloud or Enterprise Performance Management solutions will be considered an added advantage. Work Location: Remote or On-site (Abu Dhabi), based on client requirements.

Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Java Backend Team Lead"<br>Job purpose:To lead the design, development, maintenance, and continuous enhancement of the organization’s settlement platform, ensuring the delivery of reliable, secure, and scalable Java-based solutions that support accurate financial transaction processing, reconciliation, and settlement operations. The role is responsible for driving technical decisions, ensuring business continuity, optimizing system performance, and leading the evolution of critical payment infrastructure in alignment with business objectives, operational excellence, and regulatory requirements.<br>Responsibilities:<br>Drive engineering excellence by establishing and enforcing high code quality, maintainability, and development standards across all services Lead architectural decisions for microservices design, API governance, and complex system integrations Provide technical leadership across cross-functional teams (Product, QA, Dev Ops, and Operations) to deliver resilient and scalable solutions Own the identification of system bottlenecks, scalability risks, and performance challenges, leading optimization initiatives Ensure compliance with security, regulatory, and data protection requirements for financial and payment systems Oversee production stability by leading incident management, root cause analysis, and implementation of preventive measures Align technical roadmap and platform evolution with business priorities, operational goals, and enterprise architecture standards<br><br>Qualifications:<br>6+ years in backend development using Java Minimum 2 years of experience leading Java backend development teams. Bachelor’s degree in computer science, Software Engineering, or related field. Strong hands-on experience with Java (Spring Boot / Spring Framework) and building enterprise-grade backend services Proven experience designing and maintaining RESTful APIs and service integrations Solid experience in microservices architecture, event-driven systems, and service orchestration Strong knowledge of relational databases (e.g., Postgre SQL, MySQL) including performance tuning and schema design Proficiency with Git and modern CI/CD practices Strong understanding of distributed systems, scalability, fault tolerance, and production troubleshooting in high-availability environments Preferred:Messaging systems (Kafka, Rabbit MQ) Cloud platforms (AWS / Azure) Containerization (Docker, Kubernetes) CI/CD pipelines<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Conduct table games according to the rules of the games, Casino Operations policies and procedures, local regulations, and the gaming department regulations. Monitor appropriateness of wagering and bets. Monitor the amount of chips sold and change nominations of each player. Maintain the pace of the game through the handling of cards, dice, chips, money, and other gaming equipment. Consistently inform players of the rules and what is occurring as the game progresses. Provide information to guests about the property and the surrounding area amenities. Monitor the cleanliness and condition of each area according to designated standards. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Croupier Certification</p><p></p></section>

Who are we?noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: every door, every day.<br>About the CAKE Program:The CAKE program is an initiative by noon designed to recruit and develop talented fresh graduates from the region, training them to become experts in the GCC's e-commerce industry.<br>4-Week Intensive Training: This program equips new joiners with essential technical and domain knowledge, enabling them to become productive members of noon's engineering ecosystem. Comprehensive Learning: New joiners will engage in comprehensive learning, including end-to-end training projects, technical tutorials, database and system design sessions, Information Security training, weekly Q&As, and discussions with members from various teams at noon. Mentorship: New joiners receive guidance and support as they progress in their careers.<br>Responsibilities:Develop and maintain high-quality, reusable, and scalable back-end applications on cloud platforms, collaborating with front-end and Dev Ops teams for seamless integration. Design and implement robust data modeling solutions to meet diverse business needs. Write clean, well-documented code accompanied by comprehensive test suites to ensure application stability and reliability. Actively participate in brainstorming sessions with stakeholders, contributing innovative ideas for new solutions and enhancements to existing systems.<br>Must-Have Qualifications:Bachelor’s degree in Computer Science, Software Engineering, or a related field. Enthusiasm for problem-solving, demonstrated through coursework, personal projects, or relevant experiences. Strong foundation in algorithms and data structures, with an understanding of efficiency and optimization. Good English communication and teamwork skills, with a willingness to seek help when needed. Curiosity and the ability to learn quickly, showing eagerness to adapt to new technologies. Proactive approach to tasks; while you’ll receive support, you should be comfortable taking initiative and driving projects forward. Dedication to the projects you work on, ensuring follow-through and continuous improvement.<br>Good-to-Have Qualifications:Familiarity with the full software development lifecycle. Knowledge of Python, SQL, and API design<br>Timeline and Interviews:Three hiring cohorts per year. The hiring process includes:One assessment Two technical interviews Two behavioral interviews<br>Who will excel?noon isn’t for everyone. And that’s okay.’This is one of our core operating principles. We're looking for resourceful doers. Thinkers who are both creative and analytical. Problem solvers who are enthusiastic about delivering results. Our ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy and often ambiguous environment. If the above values resonate with you, then noon might be the place for you.

Job Title : Business Development Engineer<br>Job Purpose Drive profitable growth of the region via Building strong, enduring relationships with key government departments and officials as well as local business partners including private companies and Contractors in order to attain sales targets and growing Elsewedy Electric Business in the assigned region.<br>Key Accountabilities Explore new IPP & EPC opportunities. Review the IPP project documents (PPA, Implementation Agreement, Usufruct Agreement… etc.) to extract the commercial risks associated to each agreement. Conduct market research & project teasers.enable identification of potential partners, contractors, technical advisors, 3rd party auditors, etc.manage tender documentation preparation & collaborate with various departments (technical, treasury, tax, and legal). Conduct presentation for ongoing project to Business Development Director, Senior Vice president Approach lenders to finance IPP projects. Negotiate with lenders to get better financing terms. Prepare action plans to govern the development process. Allocate project budgets, identify projects major milestone & timeline. Hire legal, tax & financial advisors to assist during projects. Assist in conducting basic financial feasibility analysis in collaboration with the Project Finance team, and provide findings to the line manager, in order to support in the preliminary analysis for the financial model. Conduct comprehensive financial analysis, considering company goals and financial standing, to evaluate the feasibility of potential projects. Assist legal team during contract negotiation from a commercial perspective."<br>HSE Responsibilities Elsewedy Electric requires the active commitment to, and accountability for, QHSE from all employees and contractors. Line management has a leadership role in the communication and implementation of, and ensuring compliance with, QHSE policies and standards. We are committed to:Protect, and strive for improvement of, the health, safety and security of our people at all times;Eliminate Quality non-conformances and HSE accidents;Ensure consistent and continuous compliance by all employees and vendors with safety and regulatory requirements, standards and protocols Responsible for creating safe work environment, manage risks and reduce exposure to liability Support line Management in managing HSE Incidents, corrective/preventive actions<br>Qualification & Education:Education: Bachelor degree in Electrical Engineering Major “Renewable Energy” is a must & or relevant discipline Years of Experience: 0-2 years of experience in business development Language: Fluent French & English – French is a must Computer skills: Microsoft office.<br>Technical competencies:Understanding of the entire business development lifecycle, including opportunity identification, capture management, technical solution design, proposal writing, costing, and applicable regulations. Ability to provide technical data built around specific customer or project requirements to adapt required technical solutions into existing or new products and generate correct product specification. Ability to analyze customers’ technical specifications. Technical and business acumen. Prospecting and sales call management. Extensive knowledge of renewables market. Ability to collect, analyze and utilize market data regarding competitive products, customer needs, preferences and market trends.

Project Overview:<br>Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class e Commerce, Digital Marketing and IoT solutions. As a Dev Ops engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams. Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), Ops Genie, Splunk- Hashicorp Vault- Hybrid Networking<br><br><br>Responsibilities:<br>Design and implement agent workflows using Lang Graph Build stateful, multi-step AI pipelines with complex decision logic Orchestrate interactions between multiple agents and external systems Integrate LLM-based components into production-grade applications Ensure scalability and reliability of agent execution flows Collaborate with platform teams to integrate agent workflows with AWS infrastructure Optimize performance and cost efficiency of agent-based systems Contribute to architecture and best practices for agentic systems<br>Requirements:5+ years of experience as a Software / Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with Python (Fast API, APIs, async workflows) Hands-on experience with Lang Graph or similar agent orchestration frameworks Experience working with LLM-based systems (Open AI, Anthropic, etc.) Strong knowledge of AWS (EKS, Lambda, API Gateway, etc.) Experience with Kubernetes and Terraform Understanding of stateful workflows and distributed systems Experience building and integrating APIs and microservices Familiarity with CI/CD processes and cloud-native development Nice to Have Experience with Lang Chain or similar ecosystems Understanding of prompt engineering and LLM evaluation Experience with event-driven architectures Exposure to agent-based system design patterns

Client Onboarding & Support Manager (Application Manager) to better reflect the hybrid nature of the role while retaining the technical scope, and restructured it to be visually appealing, scannable, and attractive to top talent. Location: Cairo, Egypt (Full-time, On-site) Company: Morasalaty About Morasalaty Morasalaty is a cutting-edge, unified communication platform designed to help businesses connect seamlessly with their customers across their preferred channels, 24/7. Featuring a powerful Whats App chatbot service, marketing automation tools, and a suite of advanced communication features, Morasalaty simplifies and accelerates customer interactions. By streamlining workflows, our platform helps organizations reduce overhead, boost profitability, and build lasting customer relationships through scalable, growth-oriented solutions. Role Overview We are seeking a versatile, tech-savvy Client Onboarding & Support Manager to bridge the gap between our clients, our platform, and our technical teams. In this hybrid role, you will own the day-to-day operation, configuration, and performance of the Morasalaty platform. You will act as the critical link between technical support (troubleshooting, system monitoring, and ensuring high availability) and client onboarding (guiding new clients through setup, managing integrations, and implementing best practices). If you thrive on solving technical puzzles and love ensuring clients achieve immediate value from software, this role is for you. Key Responsibilities???? Client Onboarding & Implementation Lead Client Setup: Guide new clients smoothly through the technical implementation and onboarding process for the Morasalaty platform. Platform Configuration: Tailor and configure application settings, integrations, and messaging workflows to match specific client needs. Best Practice Guidance: Educate clients on how to maximize the platform's features, ensuring a high-quality, customer-centric experience from day one.????️ Application Support & Optimization System Monitoring: Oversee the day-to-day performance, reliability, and security of our communication applications. Technical Troubleshooting: Investigate, diagnose, and resolve platform issues, performing root-cause analysis to prevent recurring bugs. Cross-Functional Collaboration: Partner with Product, Customer Success, and Engineering teams to escalate issues, prioritize feature requests, and manage smooth release updates. Process Documentation: Create and maintain clear internal documentation for application configurations, troubleshooting steps, and system workflows. Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent practical experience). Technical Expertise: Proven experience in application management/administration, ideally with cloud-based Saa S, CRM, telecom, or customer communication platforms. Hands-on Skills: Strong background in software configuration, system monitoring, troubleshooting, and api/messaging integrations. Problem-Solving Mindset: Analytical thinker focused on continuous process improvement and finding permanent solutions to technical issues. Stakeholder Management: Exceptional ability to collaborate across internal teams (product, support, operations) and manage external vendor relationships. Communication: Excellent written and verbal communication skills in English. Proficiency in Arabic is highly beneficial. Work Logistics: Ability to work full-time on-site in Cairo, effectively manage multiple competing priorities, and maintain a client-first attitude.

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.<br>Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.<br>Our technology mirrors our people - Smart, Innovative & Forward Thinking<br>www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for new IT Governance & Change Management Senior Specialist<br>Job purpose: The IT Governance & Change Management role is responsible for establishing, enforcing, and continuously improving IT governance controls, with a primary focus on Change Management, compliance, and audit readiness. The role ensures that all IT changes are assessed, approved, implemented, and documented in a controlled manner, aligned with regulatory requirements, internal policies, and IT service management best practices. Additionally, the role supports risk reduction, audit remediation, and the sustainability of governance processes across Technology.<br>Key accountabilities:Develop, enhance and maintain IT standard operation procedures “SOP” such as service catalogue, change and service management…etc, and make sure all SOPs are aligned. Develop and maintain documentation and reports about the current environment setup, standard operating procedures, and best practices. Work on 24×7 and on-call support during critical issues which may impact the service. Follow up on all PCI activities for all Geidea infrastructure. Own the IT Change Management governance framework, ensuring all technology changes are assessed, approved, and controlled in alignment with internal policies, risk appetite, and regulatory requirements. Act as the governance authority for CAB operations, including decision facilitation, escalation of high-risk changes, and enforcement of change approval outcomes. Own the coordination and closure of audit observations related to IT governance, including providing evidence, agreeing remediation approaches, and ensuring sustainable control implementation. Drive continuous improvement of IT governance practices by identifying control gaps, enhancing maturity, and embedding governance processes across Technology teams.<br><br>Must have technical/professional qualifications:3-5 years of experience in service/IT Operations Management Bachelor's Degree in IT, Computer, Electronic Engineering or equivalent Understanding of Network and security technologies. Knowledge on PCI and payment industry required activities-preferred. Knowledge on ITIL and IT governance. Hands-on experience with ITSM tools (Jira or equivalent) Strong understanding of ITIL / IT governance practices Excellent coordination, communication ( Arabic , English) and documentation skills.<br><br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Digital Virgo is looking for a Senior Web Developer to lead the production and optimization of high-performing Landing Pages (LPs) designed for Conversion Rate Optimization (CRO). The goal is to maximize sales and margin while ensuring flawless technical execution (speed, stability, compatibility) and continuous marketing iteration (A/B testing, UX flow, wording). You will organize and grow the local MarTech team, manage workflows with autonomy, and serve as a central interface between regional and group stakeholders. Key Responsibilities Product &amp; Delivery Prioritize, plan, and deliver new LPs, variants, and market/operator adaptations with fast time-to-market and stable quality. Build and maintain a CRO experimentation backlog: hypotheses, variants, success criteria, A/B testing calendar. Standardize winning UX patterns into reusable templates, components, and QA checklists. Technical Excellence (Performance &amp; Quality) Guarantee ultra-light, high-performing pages (minimal weight, optimized requests), fully responsive and cross-device. Organize code reviews, systematic QA (functional + analytics), post-mortems, and incident follow-ups. Stay up-to-date on technical innovations (web performance, operator compatibility, security, antifraud) and benchmark competitors. CRO &amp; Data-Driven Optimization Design and execute A/B tests at scale, analyze results with the Data team, and industrialize winning variations. Continuously optimize copywriting, visual hierarchy, micro-interactions, and payment/consent funnels. Build actionable performance dashboards (per country, offer, acquisition source). Team Management &amp; Development Provide structure and clarity: rituals (daily/weekly), objectives, ownership rules, definition of done. Coach and develop team members: skill progression, peer programming, knowledge sharing. Select and manage external providers when needed (peak workloads, design, illustrations). Governance &amp; Communication Act as the daily interface with Advertising (traffic needs, iterations), Product (post-signup handoff), IT (billing, operator specs), BizOps (country priorities), and Data (tracking, modeling). Provide regular reporting to the Regional Operations Director (business) and the MarTech Director (methodology, standards, best practices). Success Metrics (Examples) 4 CRO experiments per month on each priority country. Median CR uplift on key verticals vs. baseline: +X% (to be defined per market). Web performance: LCP p75 Quality: Delivery: average turnaround from brief first LP iteration 5 working days. Knowledge capitalization: updated templates and playbooks with inter-country reusability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experienced web developer oriented towards CRO/Business, able to lead a team and drive iterative delivery. 8-10 years of overall professional experience, with at least three years of proven experience leading and managing a team. Proficient in vanilla JS, HTML5/CSS3, PHP, with knowledge of Memcached and API/AJAX calls. Strong expertise in web performance optimization (network, rendering, minimal bundling). Solid understanding of A/B testing and analytics (ideally Snowplow) with ability to interpret acquisition KPIs. Pragmatic leadership: sets the pace, makes decisions, documents, and drives alignment. Strong cross-functional communication, results-oriented, and highly autonomous.</p><p></p></section>

Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately,you will ensure the effective delivery of technical support services, maintaining customer satisfaction, and leading the support team to meet service commitments and operational objectives.<br><br><br>Responsibilities<br><br>Manage day-to-day technical support operations and ensure timely resolution of customer issues. Monitor and ensure compliance with SLAs, OLAs, and support KPIs. Oversee incident, problem, and escalation management processes. Ensure proper ticket handling, prioritization, and follow-up until closure. Coordinate major incident response and communication with stakeholders. Lead, mentor, and develop technical support engineers and team leaders. Conduct performance reviews and establish individual development plans. Identify training needs and ensure continuous technical and soft skills development. Manage team workload, resource allocation, and shift planning. Maintain high levels of customer satisfaction through effective communication and issue resolution. Manage customer escalations and act as the primary point of contact for critical support matters. Review customer feedback and implement improvement initiatives. Establish and improve support processes, procedures, and knowledge management practices. Drive root cause analysis and preventive actions for recurring issues. Maintain accurate documentation of support activities and known issues. Provide regular service reports and operational updates to management. Coordinate with Development, Platform Engineering, Infrastructure, Security, and Business teams to resolve complex issues. Track and report on support metrics (SLA achievement, First Response Time (FRT), Mean Time to Resolution (MTTR), Ticket backlog and Customer Satisfaction) Identify risks and recommend corrective actions<br><br>Requirements<br><br><br>Bachelor's degree of Computer Science or Engineering or a related field9+ years of relevant experience 3+ years of people management experience Strong Experience of Linux/Windows server administration. Strong Experience of CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python). Experience with containers and orchestration (Open Shift, Docker and Kubernetes). Strong Experience with Elasticsearch. Strong Experience with Databases (SQL, DB2, Mongo DB, etc.). Strong Experience with Platform monitoring and observability tools (Grafana & Prometheus). Managing backups, DR plans, and systems resilience. Strong Experience of SLA/SLO and service reliability practices. Experience with supporting at least two IBM Cloud Paks (CP4BA, CP4I, CP4D) is a plus. Experience with Confluent is a plus. <br>Skills Identify and track Team KPIs Delegation and monitoring. Leadership and team building. Performance management Resource planning Decision making Risk management Incident management, troubleshooting, and root-cause analysis. Customer relationship Management Stakeholder management Vendor management Continuous improvement mindset Escalation management Communication & Negotiation

Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately,you will ensure the effective delivery of technical support services, maintaining customer satisfaction, and leading the support team to meet service commitments and operational objectives.<br><br><br>Responsibilities<br><br>Manage day-to-day technical support operations and ensure timely resolution of customer issues. Monitor and ensure compliance with SLAs, OLAs, and support KPIs. Oversee incident, problem, and escalation management processes. Ensure proper ticket handling, prioritization, and follow-up until closure. Coordinate major incident response and communication with stakeholders. Lead, mentor, and develop technical support engineers and team leaders. Conduct performance reviews and establish individual development plans. Identify training needs and ensure continuous technical and soft skills development. Manage team workload, resource allocation, and shift planning. Maintain high levels of customer satisfaction through effective communication and issue resolution. Manage customer escalations and act as the primary point of contact for critical support matters. Review customer feedback and implement improvement initiatives. Establish and improve support processes, procedures, and knowledge management practices. Drive root cause analysis and preventive actions for recurring issues. Maintain accurate documentation of support activities and known issues. Provide regular service reports and operational updates to management. Coordinate with Development, Platform Engineering, Infrastructure, Security, and Business teams to resolve complex issues. Track and report on support metrics (SLA achievement, First Response Time (FRT), Mean Time to Resolution (MTTR), Ticket backlog and Customer Satisfaction) Identify risks and recommend corrective actions<br><br>Requirements<br><br><br>Bachelor's degree of Computer Science or Engineering or a related field9+ years of relevant experience 3+ years of people management experience Strong Experience of Linux/Windows server administration. Strong Experience of CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python). Experience with containers and orchestration (Open Shift, Docker and Kubernetes). Strong Experience with Elasticsearch. Strong Experience with Databases (SQL, DB2, Mongo DB, etc.). Strong Experience with Platform monitoring and observability tools (Grafana & Prometheus). Managing backups, DR plans, and systems resilience. Strong Experience of SLA/SLO and service reliability practices. Experience with supporting at least two IBM Cloud Paks (CP4BA, CP4I, CP4D) is a plus. Experience with Confluent is a plus. <br>Skills Identify and track Team KPIs Delegation and monitoring. Leadership and team building. Performance management Resource planning Decision making Risk management Incident management, troubleshooting, and root-cause analysis. Customer relationship Management Stakeholder management Vendor management Continuous improvement mindset Escalation management Communication & Negotiation

It's fun to work in a company where people truly BELIEVE in what they're doing!<br>Service Operations Lead VCSP (Managed Services)<br>Responsibilities Provide technical leadership and coordinate Service Technicians within the VCSP environment. Act as the technical lead for complex incidents, root cause analyses, and escalations. Coordinate and execute complex changes and upgrades. Support service reviews, technical customer meetings, and escalation discussions. Drive knowledge sharing within the team and mentor junior and mid-level technicians. Operate, monitor, and maintain VMware-based virtualization platforms in VCSP and ECP environments (v Sphere, v Center, NSX, v SAN, and VMware Cloud Foundation). Handle incidents, service requests, changes, and problems in 1st and 2nd level support according to ITIL processes. Manage VCSP licenses, including administration, assignment, and issuance of VMware/VCSP licenses. Analyze monitoring, log, and performance data using tools such as Aria Operations, Aria Logs, and Zabbix. Execute maintenance, patching, and lifecycle activities, including upgrades, updates, and health checks. Support the operation of backup and disaster recovery solutions (e.g. Veeam). Collaborate with vendor support (Broadcom) and support the onboarding of new customers. Maintain operational, licensing, and process documentation. Interact regularly and professionally with customers to align requirements, communicate status updates, and ensure high service quality. Participate in a 24/7 on-call rotation after the onboarding period.<br>Profile Several years of practical experience operating complex VMware/VCF environments in a Managed Services environment. Experience in technical team leadership or as a Senior/Lead Engineer. Strong analytical, prioritization, and decision-making skills in incident and escalation situations. Very good understanding of service processes, SLAs, and ITIL. Strong sense of ownership and responsibility for the stability, security, and cost-efficiency of managed platforms. Ability and willingness to act as a technical point of contact and role model for the team. Completed IT-related vocational training (e.g. IT Specialist for System Integration) or a comparable qualification. Hands-on experience operating VMware infrastructures, ideally in a Managed Services environment. Solid knowledge of VMware v Sphere and good working knowledge of NSX and v SAN. Experience with, or interest in, license management. Confident use of ticketing systems (e.g. Jira) and ITIL-aligned processes. Knowledge of monitoring and logging tools such as VMware Aria Suite and Zabbix. Team-oriented mindset, structured way of working, and strong communication skills. Strong customer and service orientation with clear, professional communication skills, even in highly technical situations. Very good English skills; German is an advantage.<br>Why Join Us? Work with cutting-edge cloud technologies alongside a high-performing team. Influence technical decisions and contribute to engineering best practices. Enjoy a respectful environment with open communication, teamwork, and opportunities for growth. Benefit from competitive compensation, attractive benefits, and a remote-first working model.

ِِAbout the Role<br>We are looking for a visionary Senior AI-First Software Architect who fundamentally approaches software development through the lens of Generative AI.<br>In this role, you won't be a traditional keyboard-banging developer. Instead, you are the conductor, and Gen AI is your orchestra. You will leverage cutting-edge AI coding agents (like Cursor, Claude Code, and other autonomous AI tools) to build, debug, and deploy complete, production-ready solutions. Your primary job is to provide the high-level algorithms, system architecture, and design patterns, guiding the LLMs to write the actual code.<br>If you are a master of system design who excels at reviewing, validating, and steering AI outputs—even in languages or environments you don't know natively—this role is for you.<br>What You Will Do<br>AI-Driven Development: Build and deploy full-stack software solutions entirely by prompting, steering, and interacting with Gen AI tools (Cursor, Claude Code, etc.) with minimal to no manual coding.<br>Architectural Guidance: Translate complex business requirements into clear algorithms, design patterns, and architectural blueprints that LLMs can accurately convert into code.<br>Expert Validation & Debugging: Act as the ultimate code reviewer. Pinpoint exactly where AI-generated code fails, understand the "why," and provide precise prompts to guide the AI to fix its own bugs and optimize performance.<br>Polyglot AI Orchestration: Successfully guide AI to write, debug, and deploy in programming languages you don't personally know, relying on your deep understanding of universal computer science fundamentals.<br>Infrastructure & Dev Ops: Direct AI tools to generate complex Linux commands, write deployment scripts, and manage cloud infrastructure on your behalf.<br>Prompt Engineering & Context Management: Maintain the "context window" effectively, ensuring the AI tools have the right documentation, file structures, and constraints to succeed.<br>What We Are Looking For<br>Deep CS Fundamentals: You must have a profound understanding of software architecture, design patterns (SOLID, microservices, event-driven), and algorithms. You need to know what to build, even if the AI is figuring out how to type it.<br>Gen AI Mastery: Proven, extensive experience using advanced AI coding environments (Cursor, Claude Sonnet/Claude Code, Chat GPT, etc.) to ship real software.<br>Impeccable Code Review Skills: You can read code faster than you write it. You possess a sharp eye for spotting hallucinations, security vulnerabilities, or inefficiencies in AI-generated outputs.<br>System-Level Thinking: Strong conceptual knowledge of Linux operating systems, networking, and Dev Ops pipelines so you can confidently prompt AI to handle infrastructure tasks.<br>Adaptability & Problem Solving: You don't get stuck when the AI gets confused; you know how to break down complex problems into smaller, digestible prompts to get the LLM back on track.<br>Background in traditional Senior Software Engineering or Technical Lead roles before transitioning to an AI-first methodology.<br>Experience building custom AI agents or automated CI/CD pipelines that incorporate LLM code review.

Who are we? <br><br>Since launching in Kuwait in 2004, talabat, the leading on-demand food and<br><br>Q-commerce app for everyday deliveries, has been offering convenience and reliability<br><br>to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our<br><br>riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our<br><br>6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>A Little Bit About Our Engineering Culture<br><br>Shorten Feedback Loops: we optimize for flow of value in small batches so that we can learn faster and minimize waste. This applies to how we build systems, communicate with each other, etc<br><br>Quality enables Speed: we adhere to XP, Lean, and Continuous Delivery practices to deliver value with the highest quality/security in a sustainable way<br><br>Product-minded Engineers: we all have a good understanding of our business & customer problems to minimize costly hand-overs and ensure we solve problems more effectively, and faster<br><br>Job Description<br><br>Role Summary<br><br>Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomes. Design, write and release software as a solution to an end-to-end problem in your business domain and deliver value in small batches in accordance with our engineering standards Understand scalability & complexity of your services and own & innovate the entire SDLCSupport optimization of your team’s practices to develop it into a self-organized continuously improving unit Critically question and simplify our tech org systems/processes and solutions<br><br>Note<br><br>On top of very good technical skills, this role requires someone willing to assume end-to-end<br><br>ownership of a specific area/initiative and thrives on emphasizing with their user pains/desires/needs. You are keen to explore alternative ways of working that optimize for co-creation and continuous improvement.<br><br>Qualifications<br><br>Empathetic and able to easily build relationships Good verbal and written communication skills Humble, curious, and open-minded with a growth mindset, thriving on continuousfeedback Understanding of lean/agile values & principles and associated practices3+ years of software engineering experience, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring) with predominant languages being . NET, Golang, and C#Experience in testing with focus on automated end to end quality. Experience in distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience working with relational and nonrelational databases Exposed to cloud platforms (e.g. AWS, Google Cloud, Azure) Experience building, maintaining and improving with Trunk Based Development and Continuous Delivery.

HR Operations Manager – Manufacturing Plant Job Title HR Operations Manager Reporting ToReports directly to the HR Director Job Summary The HR Operations Manager is responsible for leading and managing core HR operational functions within the manufacturing plant, including payroll administration, personnel administration, HRIS management, employee benefits operations, HR compliance, and employee records management. The role ensures efficient HR service delivery, compliance with labor laws and company policies, and continuous improvement of HR processes to support plant operations and workforce effectiveness.<br>Key Responsibilities Payroll Operations Oversee end-to-end payroll processing for plant employees, ensuring accuracy, timeliness, and compliance. Coordinate attendance, overtime, shift allowances, deductions, and final settlements. Ensure compliance with labor laws, tax regulations, and social insurance requirements. Resolve payroll discrepancies and employee payroll inquiries. Liaise with Finance regarding payroll reconciliation and reporting. Personnel Administration Manage employee personnel records and documentation. Oversee onboarding, employment contracts, transfers, promotions, disciplinary actions, and terminations. Ensure compliance with labor legislation and internal HR policies. Handle government-related HR documentation and audits where applicable. Maintain accurate employee files and HR documentation standards. HRIS Management Administer and maintain HRIS data accuracy and integrity. Generate HR reports, dashboards, and workforce analytics. Coordinate HR system updates, user access, and process improvements. Support automation and digitization of HR operations. Ensure confidentiality and security of employee information. Benefits Administration Manage employee benefits programs including medical insurance, transportation, leave administration, and other company benefits. Coordinate with external providers and insurance vendors. Support employee communication regarding benefits enrollment and claims. Monitor benefits utilization and recommend operational improvements. HR Operations & Compliance Develop and improve HR operational procedures and service standards. Ensure HR compliance with labor regulations, company policies, and audit requirements. Support internal and external audits related to HR operations. Monitor HR operational KPIs and prepare periodic reports for management. Identify opportunities for process optimization and operational efficiency. Employee Support Act as the primary escalation point for HR operational issues. Support employee relations matters from an operational perspective. Ensure high-quality HR service delivery to plant employees and supervisors.<br>Qualifications & Experience Bachelor’s degree in Business Administration, or related field.10 - 13 years of HR experience, with strong exposure to payroll, personnel, HRIS, and benefits administration. Experience within a manufacturing or industrial environment is strongly preferred. Strong knowledge of labor law, payroll practices, and HR operations. Experience using HRIS and payroll systems. Excellent analytical, organizational, and problem-solving skills. Strong communication and stakeholder management abilities. Proficiency in Microsoft Office applications, especially Excel.<br>Key Competencies HR Operations Management Payroll Administration HRIS & Data Management Personnel Administration Benefits Administration Compliance & Audit Management Process Improvement Attention to Detail Confidentiality & Integrity Team Leadership Reporting & Analytics<br>Working Relationships HR Director Finance Department Plant Management Department Heads & Supervisors External Benefits & Insurance Providers Government and Labor Authorities

AI Automation Engineer Location: Al Manial, Egypt Department: IT Applications Reports To: IT Applications Manager<br>About the Role<br>We are seeking a highly skilled AI Automation Engineer to design, develop, and implement intelligent automation solutions that enhance operational efficiency and streamline business processes. The ideal candidate will have strong expertise in Generative AI, AI Agents, RAG architectures, system integrations, and workflow automation. In this role, you will build AI-powered assistants and copilots, integrate enterprise systems, and develop scalable automation solutions that support customer service, sales operations, and internal business functions. Key Responsibilities Design, develop, and deploy intelligent automation solutions using AI/ML technologies, scripting, and automation tools. Build and integrate AI assistants, copilots, and agentic AI systems to improve business productivity and user experience. Develop production-grade Retrieval-Augmented Generation (RAG) solutions and knowledge management systems. Design and implement integrations between applications, databases, APIs, and enterprise platforms. Automate business workflows to improve operational efficiency and reduce manual effort. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Monitor, maintain, and optimize automation solutions to ensure scalability, reliability, and performance. Troubleshoot issues and continuously improve deployed AI and automation systems. Ensure compliance with security standards, data privacy regulations, and internal governance policies. Stay current with emerging AI technologies, frameworks, and industry best practices. Qualifications<br>Education & Qualifications Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, Information Technology, Data Science, or a related discipline. Relevant certifications in AI, Machine Learning, MLOps, Generative AI, RAG Systems, Cloud Technologies, or Automation Platforms are considered a plus.<br>Preferred Certifications MLOps Fundamentals or Machine Learning Engineering Certification. RAG Systems Architecture Certification. Voice AI / Speech Recognition Systems Certification (preferred). Required Skills & Experience Generative AI & Large Language Models (LLMs) Hands-on experience with modern LLMs such as LLaMA, Mistral, GPT-family models, or similar. Strong understanding of prompt engineering, tool/function calling, and multi-step reasoning. Experience building agentic AI systems and AI orchestration frameworks. Proficiency with Lang Chain, Lang Graph, Crew AI, or similar frameworks. Experience designing multi-agent systems and task orchestration pipelines. RAG & Knowledge Systems Proven experience building production-ready RAG architectures. Strong understanding of embeddings and vector databases such as Qdrant or similar platforms. Experience developing enterprise knowledge retrieval solutions. Integration & APIsStrong experience integrating AI solutions with backend systems and third-party services. Solid understanding of REST APIs, microservices, and enterprise application integrations. Programming Advanced proficiency in Python. Ability to write clean, maintainable, and scalable code. Experience with software engineering best practices and version control systems. What We’re Looking For Strong analytical and problem-solving skills. Ability to translate business needs into technical AI solutions. Excellent communication and stakeholder management skills. Passion for innovation and emerging AI technologies. Ability to work independently and collaboratively in a fast-paced environment.

AI Automation Engineer Location: Al Manial, Egypt Department: IT Applications Reports To: IT Applications Manager<br>About the Role<br>We are seeking a highly skilled AI Automation Engineer to design, develop, and implement intelligent automation solutions that enhance operational efficiency and streamline business processes. The ideal candidate will have strong expertise in Generative AI, AI Agents, RAG architectures, system integrations, and workflow automation. In this role, you will build AI-powered assistants and copilots, integrate enterprise systems, and develop scalable automation solutions that support customer service, sales operations, and internal business functions. Key Responsibilities Design, develop, and deploy intelligent automation solutions using AI/ML technologies, scripting, and automation tools. Build and integrate AI assistants, copilots, and agentic AI systems to improve business productivity and user experience. Develop production-grade Retrieval-Augmented Generation (RAG) solutions and knowledge management systems. Design and implement integrations between applications, databases, APIs, and enterprise platforms. Automate business workflows to improve operational efficiency and reduce manual effort. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Monitor, maintain, and optimize automation solutions to ensure scalability, reliability, and performance. Troubleshoot issues and continuously improve deployed AI and automation systems. Ensure compliance with security standards, data privacy regulations, and internal governance policies. Stay current with emerging AI technologies, frameworks, and industry best practices. Qualifications<br>Education & Qualifications Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, Information Technology, Data Science, or a related discipline. Relevant certifications in AI, Machine Learning, MLOps, Generative AI, RAG Systems, Cloud Technologies, or Automation Platforms are considered a plus.<br>Preferred Certifications MLOps Fundamentals or Machine Learning Engineering Certification. RAG Systems Architecture Certification. Voice AI / Speech Recognition Systems Certification (preferred). Required Skills & Experience Generative AI & Large Language Models (LLMs) Hands-on experience with modern LLMs such as LLaMA, Mistral, GPT-family models, or similar. Strong understanding of prompt engineering, tool/function calling, and multi-step reasoning. Experience building agentic AI systems and AI orchestration frameworks. Proficiency with Lang Chain, Lang Graph, Crew AI, or similar frameworks. Experience designing multi-agent systems and task orchestration pipelines. RAG & Knowledge Systems Proven experience building production-ready RAG architectures. Strong understanding of embeddings and vector databases such as Qdrant or similar platforms. Experience developing enterprise knowledge retrieval solutions. Integration & APIsStrong experience integrating AI solutions with backend systems and third-party services. Solid understanding of REST APIs, microservices, and enterprise application integrations. Programming Advanced proficiency in Python. Ability to write clean, maintainable, and scalable code. Experience with software engineering best practices and version control systems. What We’re Looking For Strong analytical and problem-solving skills. Ability to translate business needs into technical AI solutions. Excellent communication and stakeholder management skills. Passion for innovation and emerging AI technologies. Ability to work independently and collaboratively in a fast-paced environment.

HR Operations Manager – Manufacturing Plant Job Title HR Operations Manager Reporting ToReports directly to the HR Director Job Summary The HR Operations Manager is responsible for leading and managing core HR operational functions within the manufacturing plant, including payroll administration, personnel administration, HRIS management, employee benefits operations, HR compliance, and employee records management. The role ensures efficient HR service delivery, compliance with labor laws and company policies, and continuous improvement of HR processes to support plant operations and workforce effectiveness.<br>Key Responsibilities Payroll Operations Oversee end-to-end payroll processing for plant employees, ensuring accuracy, timeliness, and compliance. Coordinate attendance, overtime, shift allowances, deductions, and final settlements. Ensure compliance with labor laws, tax regulations, and social insurance requirements. Resolve payroll discrepancies and employee payroll inquiries. Liaise with Finance regarding payroll reconciliation and reporting. Personnel Administration Manage employee personnel records and documentation. Oversee onboarding, employment contracts, transfers, promotions, disciplinary actions, and terminations. Ensure compliance with labor legislation and internal HR policies. Handle government-related HR documentation and audits where applicable. Maintain accurate employee files and HR documentation standards. HRIS Management Administer and maintain HRIS data accuracy and integrity. Generate HR reports, dashboards, and workforce analytics. Coordinate HR system updates, user access, and process improvements. Support automation and digitization of HR operations. Ensure confidentiality and security of employee information. Benefits Administration Manage employee benefits programs including medical insurance, transportation, leave administration, and other company benefits. Coordinate with external providers and insurance vendors. Support employee communication regarding benefits enrollment and claims. Monitor benefits utilization and recommend operational improvements. HR Operations & Compliance Develop and improve HR operational procedures and service standards. Ensure HR compliance with labor regulations, company policies, and audit requirements. Support internal and external audits related to HR operations. Monitor HR operational KPIs and prepare periodic reports for management. Identify opportunities for process optimization and operational efficiency. Employee Support Act as the primary escalation point for HR operational issues. Support employee relations matters from an operational perspective. Ensure high-quality HR service delivery to plant employees and supervisors.<br>Qualifications & Experience Bachelor’s degree in Business Administration, or related field.10 - 13 years of HR experience, with strong exposure to payroll, personnel, HRIS, and benefits administration. Experience within a manufacturing or industrial environment is strongly preferred. Strong knowledge of labor law, payroll practices, and HR operations. Experience using HRIS and payroll systems. Excellent analytical, organizational, and problem-solving skills. Strong communication and stakeholder management abilities. Proficiency in Microsoft Office applications, especially Excel.<br>Key Competencies HR Operations Management Payroll Administration HRIS & Data Management Personnel Administration Benefits Administration Compliance & Audit Management Process Improvement Attention to Detail Confidentiality & Integrity Team Leadership Reporting & Analytics<br>Working Relationships HR Director Finance Department Plant Management Department Heads & Supervisors External Benefits & Insurance Providers Government and Labor Authorities

Company Description NUGTTAH | نقطة is a customer retention platform based in Saudi Arabia, helping businesses strengthen relationships with their customers through data-driven solutions. The platform provides analytics reports, contactless pre-order services (Pickup), and customizable loyalty programs that support both customer retention and acquisition. By combining technology and customer insights, NUGTTAH enables businesses to better understand and engage their audiences. The company is focused on delivering innovative, scalable tools that enhance customer experience and drive long-term growth.<br>Role Description This is a full-time remote role for a Backend Developer (Node.js). The Backend Developer will design, develop, and maintain scalable APIs and microservices that power NUGTTAH’s customer retention and loyalty platform. Responsibilities include implementing business logic in Node.js, integrating with databases and third-party services, ensuring performance, security, and reliability, and writing clean, testable code. The role involves collaborating closely with front-end developers, product managers, and QA to deliver new features, optimize existing components, and resolve production issues. The Backend Developer will also contribute to code reviews, documentation, and continuous improvement of backend architecture and development practices.<br>Qualifications<br>Required At least 2 years of professional experience building backend services in Node.js, on a production system with real users. Course projects, bootcamp work, and personal side projects do not substitute for this. Real hands-on Mongo DB experience: schema design, aggregation pipelines, indexing, and the ability to explain why a query got slow and what you did about it. We work in Mongo DB daily, so this is a hard requirement, not a nice-to-have. Comfortable writing Type Script, or clearly able to get there fast. REST API design and integration: authentication, error handling, versioning, and writing endpoints that other teams have to consume without asking you how they work. Solid software development fundamentals: Git and code review, debugging a live system, testing, and shipping your own work to production. Enough OOP and design sense to write modular code that the next person can extend instead of rewrite. Awareness of security and performance basics for web applications, and the habit of thinking about both before someone else has to point them out. Able to operate independently in a remote setup: take an ambiguous ticket, ask the right questions, and close it without being chased. Clear written English. Most of our coordination happens in writing, asynchronously, across time zones, so writing clearly is part of the job and not a soft skill.<br>How we actually evaluate candidates We weight how you think above what your CV says, and our process is built around that. What we look for:Do you ask the right questions before writing code, or do you build the wrong thing correctly? When something breaks in production, can you reason from evidence to a cause, instead of guessing and redeploying? Can you read unfamiliar code in a codebase you did not write, and understand it quickly? Do you catch the edge case nobody wrote in the ticket? When you got a design wrong, did you notice it yourself, and what did you do next?<br><br>There is no degree requirement. We have hired strong people with unremarkable CVs and passed on impressive ones. If you are self-taught and you can do the work, apply.<br><br>Bonus, genuinely optional<br>Cloud platform experience and containerization Database performance work on a system with meaningful data volume Event-driven or asynchronous systems (queues, streaming, background jobs) Integrating external services and third-party APIs, where you do not control the other side of the contract Joining an existing codebase with years of history behind it, rather than only greenfield work

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Back End Developer is responsible for designing, developing, and maintaining server-side applications, APIs, databases, and integration services that power enterprise digital solutions. The role ensures that applications are scalable, secure, performant, and aligned with enterprise architecture and coding standards. The Back End Developer collaborates with Front End Developers, DevOps Engineers, Solution Architects, QA teams, and business stakeholders to build robust digital platforms and services.</p> <h4>Key accountabilities</h4> <ul> <li>Design, develop, and maintain server-side applications and microservices.</li> <li>Build RESTful and GraphQL APIs to support web and mobile applications.</li> <li>Develop integrations with third-party systems, ERPs, CRMs, and enterprise applications.</li> <li>Design and optimize relational and NoSQL databases.</li> <li>Implement authentication, authorization, and security controls.</li> <li>Optimize application performance, scalability, and reliability.</li> <li>Write reusable, maintainable, and well-documented code.</li> <li>Develop automated unit, integration, and API tests.</li> <li>Participate in peer code reviews.</li> <li>Troubleshoot and resolve application defects and production issues.</li> <li>Ensure adherence to coding standards and best practices.</li> <li>Project management</li> <li>Stakeholder management</li> <li>Risk management</li> <li>Compliance and auditing</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>3–5 years of experience in back-end development.</li> <li>Strong proficiency in at least one back-end language such as Java, C#, Python, Go, or Node.js.</li> <li>Experience designing APIs and microservices.</li> <li>Bachelor’s degree in Computer Science, Software Engineering, or related field.</li> <li>Relevant cloud or platform certifications are an advantage.</li> <li>Strong database design and SQL skills.</li> <li>Experience with cloud-native and containerized applications.</li> <li>Strong problem-solving and analytical capabilities.</li> <li>Effective communication and teamwork.</li> <li>Excellent command of English.</li> </ul> <h4>Must have technical qualifications</h4> <p><strong>Programming languages & frameworks</strong><br> Java / Spring Boot<br> C# / .NET<br> Python / FastAPI or Django<br> Node.js / NestJS or Express.js<br> Go (optional)</p> <p><strong>APIs & integration</strong><br> REST APIs<br> GraphQL<br> OpenAPI / Swagger<br> Webhooks</p> <p><strong>Databases</strong><br> PostgreSQL<br> MySQL<br> Microsoft SQL Server<br> MongoDB<br> Redis</p> <p><strong>Messaging & event streaming</strong><br> Apache Kafka<br> RabbitMQ<br> Azure Service Bus</p> <p><strong>Cloud & containers</strong><br> Docker<br> Kubernetes<br> Microsoft Azure / AWS / Google Cloud</p> <p><strong>DevOps & CI/CD</strong><br> Git<br> GitHub / GitLab / Azure DevOps<br> Jenkins</p> <p><strong>Testing & quality</strong><br> JUnit / NUnit / PyTest<br> Postman<br> SonarQube</p> <p><strong>Security</strong><br> OAuth 2.0<br> OpenID Connect<br> JWT<br> OWASP secure coding practices</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>