Security inspector Jobs in Egypt

Job Description We're looking for an accomplished Senior . NET Backend Developer to join us at 2P. Your position will be instrumental in designing, building, and operating the scalable backend services and microservices that power our organisation's operations. Beyond hands-on engineering, you will mentor other developers, shape technical solutions across teams, and raise our engineering standards. If you have a passion for creating robust and scalable software solutions, we invite you to apply. We offer an attractive remuneration package, a progressive work environment, and a comprehensive employee benefits programme.<br>Objectives of the Role Design, develop, and deploy backend applications using . NET Core, ensuring high performance, scalability, and reliability. Drive the implementation of microservices architecture for modular and efficient application design. Champion engineering quality through code reviews, mentorship, and best coding practices. Ensure high availability and low-latency operation of production services.<br>Your Tasks Design and implement microservices using . NET Core, C#Integrate message brokers (Rabbit MQ, Kafka) for efficient communication between microservices. Apply application security best practices across services and APIs. Collaborate with cross-functional teams to define software requirements and create effective technical solutions. Conduct code reviews and provide mentorship to junior developers. Troubleshoot and optimise application performance in production. Stay informed about advancements in the . NET ecosystem and backend best practices.<br>Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).5+ years of professional experience in . NET backend development. Proven expertise in designing and implementing microservices-based architectures. Strong proficiency in C#, RESTful APIs, Entity Framework Core, and application design patterns. Solid understanding of database design and development (SQL Server, NoSQL databases like Mongo DB). Knowledge of application security best practices (e.g., OWASP, secure API design). Experience with CI/CD pipelines and Dev Ops practices (e.g., Azure Dev Ops). Strong knowledge of software development best practices and design patterns. Excellent communication skills and the ability to mentor junior developers.<br>Preferred Skills and Qualifications Own and improve CI/CD pipelines and deployment practices for the team. Familiarity with containerization technologies (Docker, Kubernetes). Experience with observability tooling (structured logging, distributed tracing, monitoring). Experience with Agile or Scrum development methodologies. Professional certification in . NET development or Azure (e.g., Azure Developer Associate). Strong experience with the ABP framework nice to have.

Job Summary We are seeking an experienced Squad Lead – Java (French Speaker) to lead a high-performing development squad on a large-scale telecom project. The ideal candidate will have strong technical expertise in Java technologies, proven leadership experience, and excellent communication skills in both French and English. You will be responsible for leading the team, driving technical excellence, ensuring timely delivery, and collaborating with cross-functional stakeholders. Key Responsibilities Lead, mentor, and manage a squad of Java developers, fostering collaboration and continuous improvement. Drive the design, development, and delivery of scalable, high-performance applications. Collaborate with product owners, architects, QA, Dev Ops, and business stakeholders to define technical solutions. Conduct code reviews and ensure adherence to coding standards, security, and best practices. Break down business requirements into technical tasks and manage sprint planning and delivery. Identify technical risks and propose effective solutions. Support CI/CD implementation and maintain high code quality. Monitor application performance and resolve production issues when required. Ensure Agile/Scrum methodologies are followed throughout the development lifecycle. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field.8+ years of Java development experience.2+ years of experience leading software development teams or Agile squads. Strong expertise in Java 11/17, Spring Boot, Spring MVC, Spring Data, and Spring Security. Hands-on experience with Microservices Architecture. Experience with RESTful APIs and event-driven architectures (Kafka/Rabbit MQ). Strong knowledge of SQL databases (Oracle, Postgre SQL) and NoSQL databases (Mongo DB). Experience with Docker, Kubernetes/Open Shift, and CI/CD pipelines (Jenkins, Git Lab CI, Azure Dev Ops, or similar). Strong understanding of design patterns, SOLID principles, multithreading, and performance optimization. Experience with Git and Agile development practices. Preferred Qualifications Telecom industry experience is highly preferred. Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with monitoring tools such as Splunk, ELK, Grafana, or Prometheus. Knowledge of API Gateway technologies and enterprise integration. Java or Spring certifications are a plus. Language Requirements Fluent French (Mandatory). Professional English communication skills. Soft Skills Strong leadership and coaching abilities. Excellent communication and stakeholder management skills. Strong analytical and problem-solving mindset. Ability to manage priorities in a fast-paced Agile environment. Results-oriented with a focus on quality and continuous improvement.

<p>The opportunity We are seeking a motivated and enthusiastic Product Marketing Engineer to join our team. In this role, you'll oversee the related factory quotations and be responsible for multi-factory bid coordination with the right competitive pricing, costing and all the related operational factors. You will be at an operational level, it covers the whole sales funnel from a supply side standpoint, from bid and proposal/tendering stage to price setting with the objective of speeding up the decision-making process and price decisions. This role is also instrumental for cross-factory bid and/or cross-hub tenders. The Product Marketing Team Specialist is reporting to product marketing manager of the factory.</p><p>How you ll make an impact</p><ul><li>Develop and execute comprehensive go-to-market strategies for new and existing products, including product positioning, messaging, and competitive analysis.</li><li>Conduct in-depth market research to identify customer needs, market trends, and the competitive landscape, translating insights into actionable product and marketing recommendations.</li><li>Create compelling technical marketing content, including datasheets, white papers, presentations, application notes, and website content.</li><li>Collaborate closely with product management, engineering, sales, and corporate marketing teams to ensure product readiness and effective market communication.</li><li>Provide technical sales support and training to sales teams and partners, enabling them to effectively communicate product value propositions.</li><li>Represent Hitachi at industry events, conferences, and customer engagements, demonstrating product capabilities and gathering customer and market feedback.</li><li>Monitor and analyze product performance in the market, identifying opportunities for improvement and optimizing marketing initiatives.</li><li>Contribute to product roadmap development and strategic planning by leveraging market intelligence, customer insights, and industry trends.</li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your background Bachelor s degree in electrical engineering, Power Engineering, Machine Engineering, or a related field. Minimum 3 years of experience in product marketing, technical marketing, or product management within a technology-focused industry. Proven experience developing and executing successful product launch strategies. Excellent written and verbal communication skills, with the ability to create clear, concise, and compelling technical and marketing materials. Experience utilizing market analysis tools and methodologies to support business and product decisions. Willingness and ability to travel domestically and internationally as required. Proficiency in French is considered an asset. Knowledge of transformers and related power industry technologies is considered an asset.</p><p>Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Ramadan City , El-Sharkia, Egypt<br><p><b>Job ID:</b></p><br><br>R0138396<br><p><b>Date Posted:</b></p><br><br>2026-07-20<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY TRANSFORMERS S.A.E<br><p><b>Profession (Job Category):</b></p><br><br>Administration &amp; Facilities<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><span>We are excited to invite motivated and enthusiastic senior engineering students to join our Internship Program at Hitachi Energy for our Transformers Business. This program is designed for students in Mechanical, Electrical Power, Mechatronics and automation majors, offering a unique opportunity to gain hands-on experience in a real factory environment. This internship is a steppingstone to building a strong talent pool for future engineering roles and offers a rich learning experience for ambitious students ready to take on real-world challenges.</span></p><br><br><br><p><span><b>How you’ll make an impact&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></span></p><br><br><br><ul><li><p><span>Engaging in job assignments and project work every to accelerate the development of functional and leadership competencies.</span></p><br><br></li><li><p><span>Apply your academic learning to practical, real-world projects.</span></p><br><br></li><li><p><span>Experience and practice in a live factory setting, gaining insights into engineering operations and processes.</span></p><br><br></li><li><p><span>Develop valuable skills that will prepare you for a future career in engineering and technology.</span></p><br><br></li><li><p><span>This internship is a stepping stone to building a strong talent pool for future engineering roles and offers a rich learning experience for ambitious students ready to take on real-world challenges.</span></p><br><br></li><li><p><span>Receiving coaching, training, and development opportunities such as leadership programs, technical training, industry site experience, and exposure to leading-edge technologies</span></p><br><br></li><li><p><span>Demonstrating personal leadership, teamwork, and collaboration abilities, with a high level of initiative, self-confidence, and future leader aspirations.</span></p><br><br></li><li><p><span>Exhibiting a passion for delivering excellent customer service.</span></p><br><br></li><li><p><span>Capable to drive the initiative cross team with sense of ownership and leadership.</span></p><br><br></li><li><p><span>Willing to learn, adopt new skills and have strong learning willingness.</span></p><br><br></li><li><p><span>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span></p><br><br></li></ul><br><p><span><b>Your background</b>&nbsp;&nbsp;&nbsp;&nbsp;</span></p><br><br><br><ul><li><p><span>Senior engineering students in their 3rd and 4th year at the faculty of engineering.</span></p><br><br></li><li><p><span>Relevant majors include Mechanical, Electrical Power, Mechatronics and Automation.</span></p><br><br></li><li><p><span>Internationally minded, social and intercultural competency.</span></p><br><br></li><li><p><span>Mature balanced personality.</span></p><br><br></li><li><p><span>Team players who are flexible and open to new ideas.</span></p><br><br></li><li><p><span>Good communicators with persistence and drive.</span></p><br><br></li><li><p><span>Leadership skills as well as strategic and entrepreneurial competence.</span></p><br><br></li><li><p><span>Ambitious and curious with a wide area of interest.</span></p><br><br></li><li><p><span>Realistic career/life goals.</span></p><br><br></li><li><p><span>Open to learn from foreign cultures and willing to gain experiences in other countries and changing environments.</span></p><br><br></li><li><p><span>Proficiency in both spoken &amp; written English is required.</span></p><br><br></li><li><p><span>Full physical attendance is required at transformer factory premises in 10<i>th</i> of Ramadan city throughout the internship period.</span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>

<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and supporting clients in 10 different languages. The company delivers a broad portfolio of services, including inbound and outbound call center operations, back office support, infrastructure management, recruitment process outsourcing, helpdesk, and social media analysis services. Xceed has operations in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, serving key government and commercial accounts. The organization is widely recognized for excellence and impact sourcing, with multiple international awards for customer experience, sustainability, diversity, equity, and inclusion. Xceed also maintains robust quality, security, and business continuity standards through globally recognized certifications such as COPC and several ISO standards.<br>Role Description This is a full-time, on-site Spanish Call Center Representative role based in 6th of October. The representative will handle inbound and outbound calls in Spanish, providing accurate information, resolving inquiries, and supporting customers with their requests in line with Xceed’s service standards. Daily tasks include documenting interactions in the system, following established procedures, and escalating complex issues when necessary. The role involves working with computer-based tools to access customer data, manage tickets, and ensure timely follow-up. The representative will collaborate with team leaders and colleagues to meet performance targets, maintain high customer satisfaction, and adhere to company policies and quality guidelines.<br>Qualifications<br> Strong customer-facing skills, including experience as a Customer Service Representative and a focus on Customer Support and Customer Satisfaction. Well-developed Interpersonal Skills, with the ability to communicate clearly, listen actively, and handle diverse customer situations in a professional manner. Solid Computer Literacy, including comfort using CRM systems, call center software, email, and basic office applications. Fluency in Spanish with good command of English; strong verbal and written communication abilities in both languages. Ability to work on-site in 6th of October and adapt to shift-based schedules as required by business needs. Previous call center or customer service experience, preferably in a multilingual or BPO environment, is an advantage. Resilience under pressure, problem-solving mindset, and a commitment to maintaining confidentiality and data security. High school diploma or equivalent required; additional education in communications, languages, or business is beneficial.

Company Description Hypercell is an Egyptian software development firm headquartered in Cairo, Egypt. The company collaborates closely with clients to deliver highly customized solutions while maintaining a commitment to quality.<br>Role Description This is a full-time on-site role for a IT Application Support located in Cairo, Egypt. The IT Application Support will provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis.<br>Qualifications Bachelor's degree in computer science, Information Technology, or related field At least 4~5 years' experience with IT application system support and troubleshooting. Proven experience in IT application maintenance (patching, upgrades, transport management). Strong background with SQL with different type of databases to provide proper troubleshooting. Strong background in incident and problem management, including coordination and resolution of critical production issues. High proficiency in English, both written and verbal, to effectively document procedures and collaborate with stakeholders. Familiarity with core banking environments and Finacle application is a significant advantage. Experience in generating reports and dashboards using SAP Business Objects, Crystal Reports, or similar reporting tools. SAP Certification(s) in relevant module(s) (e.g., SAP BASIS, SAP FI/CO, SAP ABAP, or SAP S/4HANA) is preferred. Responsibilities Application Support: Provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis Application Maintenance: Perform regular maintenance tasks, such as system updates, patches, and upgrades. Minor application performance and identify potential issues proactively. Incident Management: Coordinate incident routing and response, manage the workload, own the root cause analysis and provide resolution as necessary with adherence to the approved service level agreement. Application Enhancement: Collaborate with business users to gather requirements for application enhancements and new features. Develop and implement solutions to meet business needs Problem Management: Identify and address recurring issues, provide root cause analysis and permanent resolution. Documentation: Create and maintain comprehensive documentation for supported applications, including user manuals, technical guides, and knowledge base articles. Compliance: Adhere to IT security policies and procedures related to IT security and compliance. User Management: User creation and knowledge of system integration with 2-factor Authentication Provide business analysis and requirements-gathering support for end-users.

As a Citrix Administrator/Consultant at Müller's Solutions, you will be responsible for the design, implementation, and management of our Citrix environments. This role requires a deep understanding of Citrix infrastructure and various related technologies to deliver a reliable virtual desktop experience to our users. You will also provide expert guidance and support on all Citrix-related projects and issues, ensuring optimal performance and user satisfaction.<br><br> Key Responsibilities:<br><br>Strong experience in managing, configuring, and troubleshooting Citrix environments (Xen App/Xen Desktop, Citrix Cloud, Citrix Virtual Apps & Desktops) Knowledge of Citrix ADC (Net Scaler) and related load-balancing solutions Manage user profiles, applications, and security policies within the Citrix infrastructure Troubleshoot and resolve Citrix-related issues, providing timely support to end-users Monitor performance and usage statistics, optimizing the environment for efficient resource use Implement and maintain security measures, including access controls and encryption protocols Collaborate with IT teams to integrate Citrix solutions with existing infrastructures Document system configurations, processes, and user guides for knowledge sharing Stay current on Citrix technologies and industry trends, providing recommendations for improvements Expertise in Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V) Knowledge of Citrix ADC (Net Scaler) and related load-balancing solutions Experience in managing Citrix licensing, performing health checks, and ensuring compliance Skilled in planning and executing regular upgrades, patches, and environment optimizations<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field3-5 years of experience in Citrix administration or a related role Strong knowledge of Citrix Virtual Apps and Desktops and Citrix networking products (Net Scaler, ADC) Proficient in Windows Server and Active Directory management Experience with virtualization technologies, particularly relevant to virtual desktop infrastructure (VDI) Solid understanding of networking principles and protocols Relevant Citrix certifications (e.g., CCA-V, CCP-V) are highly desirable<br><br>Preferred Qualifications:<br><br>Experience with Power Shell for automating administrative tasks Knowledge of monitoring tools to ensure performance and availability of Citrix environments Proven ability to work collaboratively in a team environment and communicate effectively with stakeholders Experience in project management and implementation of Citrix solutions in enterprise environments Strong problem-solving skills and attention to detail<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.

We are seeking a Certified Genesys Cloud Engineer to design, implement, configure, and support Genesys Cloud CX contact center platform. The ideal candidate will have hands-on experience administering Genesys Cloud, building IVR/routing flows, integrating with business systems, and ensuring platform reliability, security, and performance across voice, chat, and digital channels. This role works closely with IT, Contact Center Operations, and vendor partners to deliver a seamless customer and agent experience.<br>Key Responsibilities Design, configure, and maintain Genesys Cloud CX architecture, including ACD routing, IVR flows, queues, skills, and call flows using Architect. Administer user management, roles, permissions, and divisions within the Genesys Cloud platform. Develop and maintain integrations between Genesys Cloud and CRM, WFM, and other enterprise systems (e.g., via APIs, webhooks, or data actions). Monitor platform performance, troubleshoot incidents, and perform root-cause analysis for voice, chat, email, and digital channel issues. Support omnichannel deployments, including voice, chat, SMS, email, and social messaging channels. Implement and maintain IVR self-service flows, callback features, and outbound dialing campaigns. Collaborate with Contact Center Operations to translate business requirements into technical configurations. Manage Genesys Cloud release updates, testing new features, and assessing impact prior to production rollout. Maintain technical documentation for configurations, integrations, and standard operating procedures. Ensure compliance with data security, call recording, and quality monitoring policies relevant to Saudi Arabia regulatory requirements. Provide Tier 2/3 support and act as an escalation point for Genesys-related incidents. Partner with vendors and Genesys support for issue resolution and platform roadmap planning.<br>Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.3–5 years of experience working with contact center technologies, with at least 1–2 years of direct, hands-on Genesys Cloud experience. Genesys Cloud Certified Professional (GCP) is a must Demonstrated experience building and maintaining IVR/call flows using Genesys Cloud Architect. Working knowledge of SIP, Web RTC, telephony trunking, and PSTN/carrier integration concepts. Experience with REST APIs, webhooks, and data actions for third-party system integration. Familiarity with WFM, CRM, or ticketing system integrations (e.g., Salesforce, Microsoft Dynamics, Service Now). Solid understanding of contact center KPIs (AHT, SLA, occupancy, abandonment rate) and how platform configuration affects them. Strong analytical and troubleshooting skills, with the ability to diagnose platform and call-flow issues independently.

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Job Title: Senior CDK Developer<br><br>About Our Company<br><br>our company is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, our company is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br>Job Description:<br><br>The Senior CDK Developer is responsible for designing and delivering AWS-native ETL and API integration solutions. The role focuses on building scalable and secure cloud architectures, implementing ETL pipelines, designing secure API integrations, and developing Infrastructure as Code using AWS CDK (Python).<br><br>The ideal candidate will have strong experience with AWS data services, networking, API security, and cloud-native development best practices.<br><br>Key Responsibilities:<br><br>Design and implement AWS-native ETL and API integration architectures.<br><br>Develop and maintain Infrastructure as Code using AWS CDK (Python).<br><br>Build and optimize AWS Glue ETL pipelines.<br><br>Design and implement secure S3-based data lakes.<br><br>Develop and manage Dynamo DB metadata storage solutions.<br><br>Design secure VPC networking architectures.<br><br>Implement and secure APIs using API Gateway and OIDC authentication.<br><br>Support CI/CD implementation and deployment automation.<br><br>Ensure scalability, security, and performance of cloud solutions.<br><br>Collaborate with architecture, platform, and development teams.<br><br>Prepare technical documentation and implementation guidelines.<br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.<br><br>Minimum Of 8 Years Of Relevant Experience.<br><br>Outstanding English communication, both verbal and non-verbal.<br><br>Strong hands-on experience with AWS CDK.<br><br>Strong experience with AWS Glue ETL development.<br><br>Experience with Amazon S3 and Dynamo DB.<br><br>Strong knowledge of API Gateway implementation.<br><br>Experience with OIDC, authentication, and authorization concepts.<br><br>Strong understanding of AWS VPC networking.<br><br>Experience with CI/CD pipelines and cloud automation.<br><br>Strong understanding of secure AWS cloud architecture.<br><br>Excellent problem-solving and communication skills.

Company Description Vylara is a deployment platform that gives engineering teams production-grade cloud infrastructure in their own AWS, Azure, or GCP accounts, without requiring in-house Dev Ops configuration. The platform removes the common tradeoff between speed and control by allowing teams to move quickly while maintaining full ownership of their cloud environments. After connecting a Git Hub repository, Vylara’s AI analyzes the codebase end-to-end, detecting stack, dependencies, environment variables, and infrastructure needs. It then provisions appropriate databases, networking, compute, and storage directly in the customer’s cloud, and generates infrastructure artifacts such as Dockerfiles, Kubernetes manifests, and Git Hub Actions workflows. All changes are delivered as diff-style pull requests with clear explanations and require explicit human approval before being applied.<br>Role Description This is a full-time remote role for a Dev Ops Engineer at Vylara. The Dev Ops Engineer will design, implement, and maintain scalable, secure, and reliable infrastructure across major cloud providers, with a strong focus on automation and Infrastructure as Code. Daily responsibilities include building and improving CI/CD pipelines, optimizing deployment workflows, monitoring system performance, and troubleshooting production issues. The role will collaborate closely with software engineers to integrate application and infrastructure changes, improve developer experience, and ensure best practices for security, observability, and reliability. The Dev Ops Engineer will also contribute to internal tooling, documentation, and process improvements that enhance the Vylara platform and customer deployments.<br>Qualifications<br> Strong experience with Infrastructure as Code tools (e.g., Terraform, Pulumi, Cloud Formation) and managing cloud resources on AWS, Azure, or GCP. Hands-on software development skills (e.g., Python, Go, Type Script, or similar) to build automation, tooling, and integrations. Experience designing, implementing, and maintaining Continuous Integration and deployment pipelines (e.g., Git Hub Actions, Git Lab CI, Circle CI). Solid background in system administration and Linux, including networking, security hardening, monitoring, and troubleshooting. Familiarity with containerization and orchestration (e.g., Docker, Kubernetes) and deploying production workloads. Comfort working in a remote, collaborative environment with excellent written and verbal communication skills. Experience in high-growth startups, developer tools, or platform engineering is a plus. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience is preferred but not required.

We are looking for a Senior Backend Software Engineer to join our engineering team in Egypt. The ideal candidate will be responsible for designing, developing, and maintaining scalable backend systems and APIs that support high-performance applications. This role requires strong experience in Java, Spring, Spring Boot, cloud platforms, and both SQL and NoSQL databases.<br><br>Key Responsibilities:Design, develop, and maintain backend services and APIs using Java, Spring, and Spring Boot. Build scalable, secure, and high-performing distributed systems. Design system architecture and contribute to technical decisions and engineering best practices. Integrate with cloud services and deploy applications on AWS and GCP. Work with both SQL and NoSQL databases, ensuring performance, reliability, and scalability. Optimize application performance, troubleshoot production issues, and improve system stability. Collaborate closely with product managers, frontend engineers, QA, Dev Ops, and other stakeholders. Write clean, maintainable, and well-tested code. Review code, mentor team members, and support technical growth across the team. Participate in system design discussions, technical planning, and architecture reviews. Ensure engineering best practices in security, observability, and reliability are followed<br>.<br>Required Qualifications:Bachelor’s degree in Computer Science, Software Engineering, or a related field.5+ years of experience in backend software development. Strong hands-on experience with Java. Strong experience with Spring Framework and Spring Boot. Good experience building RESTful APIs and microservices. Solid experience with AWS and GCP cloud platforms. Strong experience with SQL databases such as MySQL, Postgre SQL, or similar. Strong experience with NoSQL databases such as Mongo DB, Dynamo DB, Cassandra, or similar. Good understanding of distributed systems, scalability, performance tuning, and resilience. Experience with CI/CD pipelines, version control, and modern development practices. Strong problem-solving skills and ability to work in a fast-paced environment. Good communication skills and ability to work effectively within cross-functional teams. Preferred Qualifications Experience with containerization and orchestration tools such as Docker and Kubernetes. Experience with messaging systems such as Kafka or Rabbit MQ. Familiarity with monitoring and observability tools. Experience working in agile development environments. Exposure to security best practices and cloud-native architecture patterns. What We Are Looking For Strong ownership and accountability. Ability to lead technical initiatives and drive backend architecture improvements. A collaborative mindset and willingness to support team growth. Passion for building reliable and scalable system<br>s.

Company Description ANMAT provides end-to-end information and communication technology (ICT) solutions to clients across diverse sectors. The company specializes in networking, collaboration, data center, security, construction, and audiovisual solutions, delivering integrated and scalable systems. ANMAT combines technical expertise with practical project experience to support complex, multidisciplinary initiatives. Team members collaborate closely with clients to understand requirements and deliver reliable, high-performance environments. The organization values innovation, quality, and long-term partnerships in every engagement.<br>Role Description The Senior Interior Designer - EG is a full-time, on-site role based in Cairo, responsible for leading interior design projects from concept through completion. The role involves developing design concepts, preparing mood boards, and translating client requirements into functional and aesthetically coherent interior solutions. Day-to-day tasks include creating detailed drawings and documentation, coordinating with architecture, construction, and ICT teams, and ensuring design integration with networking, audiovisual, and security systems where relevant. The Senior Interior Designer will oversee space planning, material selection, and FF&E specifications, while managing design quality, timelines, and alignment with project budgets. The role also includes client presentations, site visits, coordination with suppliers and contractors, and mentoring junior designers as needed.<br>Qualifications<br> <br>Proficiency in Interior Design and Architecture, with demonstrated experience leading commercial or corporate interior projects. Strong Space Planning skills, including zoning, circulation, and ergonomic considerations for efficient and user-centered layouts. Experience developing Construction Drawings and technical documentation, ensuring constructability and coordination with multidisciplinary teams. Solid knowledge of FF&E selection and specification, including finishes, furniture, fixtures, and materials aligned with project requirements and budgets. Bachelor’s degree in Interior Design, Architecture, or a related field; advanced certifications in interior design or project management are an advantage. Proficiency in design and drafting software (e.g., Auto CAD, Revit, Sketch Up, or similar), and familiarity with presentation tools (e.g., Adobe Creative Suite, MS Office). Experience coordinating with contractors, vendors, and consultants, and conducting site inspections to monitor design implementation and quality. Strong communication, presentation, and stakeholder management skills, with the ability to interpret client needs and translate them into actionable design solutions. Ability to manage multiple projects, meet deadlines, and work effectively in an on-site, collaborative environment in Cairo.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking an <strong>InfoSec Intern</strong> to join and support our Security Operations Center (SOC) team.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an organization focused on using artificial intelligence to automate complex knowledge-based workflows and improve operational efficiency. They are building an internal multi-agent AI ecosystem designed to support research, content, business development, and other business processes while maintaining strong standards for security, governance, auditability, and human oversight.</p><br>Role Overview<p>As the <strong>AI Engineer</strong>, you will be responsible for designing, building, deploying, and operating an internal multi-agent AI system that automates complex knowledge-based workflows.</p><br><p>You will own the AI system end-to-end, from architecture and development through deployment, integration, monitoring, and continuous improvement. Working directly with leadership, you will translate business requirements into reliable AI solutions while ensuring appropriate governance, security, auditability, and human oversight.</p><br><p>This is a build-and-own role for an engineer with experience taking AI applications into production who is comfortable owning complete systems rather than working only on isolated technical tasks.</p><br><strong>Location</strong><p><strong>Fully remote</strong> |<strong> 9:00 AM - 5:00 PM EST</strong></p><br>Key Responsibilities<p>AI Agent Development &amp; System Architecture</p><br><ul><li><p>Design, build, and maintain production-ready multi-agent AI systems.</p><br></li><li><p>Develop AI solutions that automate research, content, and business development workflows.</p><br></li><li><p>Architect scalable agent workflows with appropriate human oversight and governance.</p><br></li><li><p>Define engineering standards and best practices for AI system development.</p><br></li><li><p>Own the long-term operation, maintenance, and continuous improvement of AI systems.</p><br></li></ul><p>Retrieval-Augmented Generation (RAG) &amp; Knowledge Systems</p><br><ul><li><p>Build and maintain Retrieval-Augmented Generation (RAG) systems using vector databases.</p><br></li><li><p>Develop knowledge retrieval workflows using embeddings, semantic search, and retrieval optimization.</p><br></li><li><p>Evaluate retrieval quality and continuously improve knowledge system performance.</p><br></li><li><p>Create governed AI knowledge systems designed to provide reliable information.</p><br></li></ul><p>Automation &amp; Business System Integrations</p><br><ul><li><p>Integrate AI systems with existing business platforms through APIs and webhooks.</p><br></li><li><p>Connect AI workflows with CRM systems, communication platforms, scheduling tools, and content platforms.</p><br></li><li><p>Build reliable integrations that allow AI systems to interact with existing business processes.</p><br></li><li><p>Partner with external developers or technical vendors when needed while serving as the internal technical owner.</p><br></li></ul><p>Human Oversight, Security &amp; Compliance</p><br><ul><li><p>Build human-in-the-loop approval workflows for external-facing AI actions.</p><br></li><li><p>Design AI systems with reliability, safety, governance, and auditability as core requirements.</p><br></li><li><p>Implement logging, monitoring, and audit trails across AI workflows.</p><br></li><li><p>Ensure AI systems follow applicable compliance requirements within a regulated healthcare environment.</p><br></li><li><p>Support secure deployment practices, including role-based access controls, encryption, and secure cloud infrastructure.</p><br></li></ul><p>Cloud Infrastructure &amp; Production Operations</p><br><ul><li><p>Deploy and maintain AI applications within secure cloud environments.</p><br></li><li><p>Support cloud infrastructure using AWS, GCP, or similar platforms.</p><br></li><li><p>Build and maintain CI/CD workflows, containerized deployments, and production monitoring.</p><br></li><li><p>Establish effective debugging, observability, and reliability practices.</p><br></li><li><p>Continuously improve AI system performance, stability, and scalability.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>Several years of professional software engineering experience.</p><br></li><li><p>Recent hands-on experience building and deploying LLM-based or agentic AI systems into production.</p><br></li><li><p>Experience owning technical systems from architecture and development through deployment and ongoing maintenance.</p><br></li><li><p>Demonstrated ability to independently design, build, and maintain production applications.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has strong Python programming experience and can use Python to develop production-ready AI applications and supporting systems.</p><br></li><li><p>Has hands-on experience with AI agent and workflow orchestration frameworks such as LangGraph, LangChain, or similar technologies.</p><br></li><li><p>Understands event-driven architectures and can apply them when designing scalable AI workflows and integrations.</p><br></li><li><p>Has strong experience working with LLM APIs, prompt engineering, tool calling, structured outputs, and AI evaluation methods.</p><br></li><li><p>Can build and consume REST APIs, webhooks, and third-party integrations to connect AI applications with existing business systems.</p><br></li><li><p>Has hands-on experience implementing Retrieval-Augmented Generation (RAG) systems using vector databases, embeddings, semantic retrieval, and retrieval quality evaluation.</p><br></li><li><p>Can monitor, troubleshoot, and debug AI applications operating in production environments.</p><br></li><li><p>Has experience deploying applications using AWS, GCP, or similar cloud infrastructure.</p><br></li><li><p>Understands CI/CD pipelines, containerization, secure data handling, and production monitoring practices.</p><br></li><li><p>Can design AI systems with appropriate human-in-the-loop controls, logging, auditability, security, and governance.</p><br></li><li><p>Can communicate complex technical concepts clearly to leadership and other non-technical stakeholders.</p><br></li></ul><p>Preferred Experience</p><br><ul><li><p>Experience working within regulated industries such as healthcare, finance, or insurance is preferred.</p><br></li><li><p>Experience building systems aligned with HIPAA, SOC 2, or similar audit and compliance requirements is preferred.</p><br></li><li><p>Experience integrating CRM and marketing platforms with AI-powered systems is considered a plus.</p><br></li><li><p>Experience with voice AI or conversational AI systems is considered a plus.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Strong ownership mentality with the ability to operate as the technical owner of a system.</p><br></li><li><p>Strategic thinker who understands how technology can solve practical business problems.</p><br></li><li><p>Strong judgment around AI safety, governance, security, and reliability.</p><br></li><li><p>Pragmatic builder focused on delivering working solutions and continuously improving them.</p><br></li><li><p>Comfortable communicating technical concepts to non-technical stakeholders.</p><br></li><li><p>Self-directed and capable of working independently.</p><br></li><li><p>Strong professional English communication skills.</p><br></li><li><p>Excited about building practical AI systems that create measurable business impact.</p><br></li></ul>What Success Looks Like<ul><li><p>A reliable production AI system is successfully designed, deployed, and maintained.</p><br></li><li><p>AI agents automate meaningful research, content, and business development workflows.</p><br></li><li><p>RAG systems provide accurate and reliable knowledge retrieval.</p><br></li><li><p>AI workflows incorporate appropriate human approval and governance controls.</p><br></li><li><p>Existing business systems are successfully integrated with AI capabilities.</p><br></li><li><p>AI applications remain monitored, secure, reliable, and scalable.</p><br></li><li><p>Leadership has confidence that AI systems operate reliably and meet applicable compliance requirements.</p><br></li><li><p>Responsible AI adoption creates meaningful improvements in organizational efficiency.</p><br></li></ul>Opportunity<p>This is an opportunity to become the technical owner of an organization's AI transformation. Rather than building isolated AI features, you will design and operate an AI ecosystem that directly impacts how the organization researches, creates, and grows.</p><br><p>You will work closely with leadership, contribute to the organization's AI direction, and build systems that amplify human expertise. For an engineer passionate about agentic AI, LLM applications, automation, and building production systems from the ground up, this role offers the opportunity to make a significant long-term impact.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p>&nbsp; <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness &amp; correctness.</p></li><li><p>Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p>&nbsp;<strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong>&nbsp; o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong>&nbsp; o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>

<p><strong>Tasks and Responsibilities</strong>:</p><ul><li><p>Implement, configure, administer, and troubleshoot Microsoft Exchange Server, Exchange Online, and hybrid Exchange environments, including recipients, databases, mail flow, transport rules, certificates, and message hygiene.</p></li><li><p>Administer Microsoft 365 services related to messaging and collaboration, including tenant configuration, licensing, migrations, security settings, and service health.</p></li><li><p>Implement and support Active Directory Domain Services, Microsoft Entra ID, Microsoft Entra Connect, Group Policy, authentication, and directory synchronization.</p></li><li><p>Implement and support Skype for Business Server and Microsoft Teams, including meetings, federation, Enterprise Voice, Teams Phone, Direct Routing, dial plans, voice routing, auto attendants, and call queues.</p></li><li><p>Install, configure, and maintain Yeastar IP-PBX solutions, SIP trunks, extensions, gateways, IVR, call queues, voicemail, and call recording.</p></li><li><p>Integrate messaging, identity, and voice platforms to deliver reliable unified communications services.</p></li><li><p>Plan and execute migrations and coexistence scenarios from legacy messaging and PBX platforms to Exchange Online, Microsoft Teams, and Yeastar.</p></li><li><p>Apply messaging security and compliance controls, including anti-spam, anti-malware, encryption, retention, archiving, auditing, and role-based access.</p></li><li><p>Perform health checks, upgrades, patching, backups, recovery testing, capacity reviews, and high-availability validation.</p></li><li><p>Troubleshoot mail flow, directory synchronization, authentication, SIP connectivity, call routing, and voice-quality issues.</p></li><li><p>Prepare implementation plans, technical designs, as-built documents, operational procedures, and customer handover materials.</p></li><li><p>Coordinate with customers, vendors, and internal teams, while following change-management and escalation procedures.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Job Specification: Technical Qualifications</strong>:</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, Communications Engineering, or a related field.</p></li><li><p>Hands-on experience with supported versions of Microsoft Exchange Server, Exchange Online, and hybrid deployments.</p></li><li><p>Practical experience with Microsoft 365 administration, mailbox migrations, tenant configuration, and licensing.</p></li><li><p>Strong knowledge of Active Directory, Microsoft Entra ID, Microsoft Entra Connect, Group Policy, DNS, and certificate services.</p></li><li><p>Experience with Skype for Business Server and Microsoft Teams, including Enterprise Voice, Teams Phone, and Direct Routing.</p></li><li><p>Experience with Yeastar IP-PBX or comparable voice platforms, SIP trunking, gateways, IVR, queues, and call recording.</p></li><li><p>Good knowledge of Windows Server and core infrastructure services.</p></li><li><p>Working knowledge of PowerShell for Exchange, Microsoft 365, Teams, and identity administration.</p></li><li><p>Solid understanding of TCP/IP, DNS, SMTP, SIP, TLS, QoS, VPNs, firewalls, load balancing, and troubleshooting methods.</p></li><li><p>Understanding of messaging security, backup, disaster recovery, and high-availability concepts.</p></li><li><p>Ability to work on customer sites, participate in planned after-hours activities, and handle support escalations when required.</p></li></ul><p>Ø&nbsp; <strong>Certificates:</strong></p><ul><li><p>Relevant Microsoft, messaging, identity, or unified communications certifications are preferred.</p></li><li><p> Preferred certifications include:</p></li><li><p>Microsoft 365 Certified: Teams Administrator Associate</p></li><li><p>&nbsp;Microsoft Certified: Identity and Access Administrator Associate</p></li></ul><ul><li><p>Microsoft Certified: Windows Server Hybrid Administrator Associate</p></li><li><p>Yeastar certification or an equivalent VoIP certification</p></li><li><p>ITI or NTI training is an advantage.</p></li></ul><p><strong>Language:</strong></p><ul><li><p>Arabic: Native</p></li><li><p>English: Excellent in both written and spoken.</p></li></ul><p></p><p><strong>Skills:</strong></p><ul><li><p>Passionate about providing top-notch customer service and ensuring client satisfaction.</p></li><li><p>Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.</p></li><li><p>Strong reporting and documentation skills.</p></li><li><p>Highly organized, with the ability to manage time effectively in a fast-paced environment.</p></li><li><p>Strong problem-solving abilities, particularly in troubleshooting and resolving system performance issues.</p></li><li><p>Ability to balance multiple priorities and work well under pressure.</p></li><li><p>Collaborative team player, capable of contributing to team success.</p></li><li><p>Commitment to maintaining professionalism and adherence to company policies and procedures.</p></li></ul><p></p>