Restaurants Manager Jobs - Alexandria Egypt

Finance Manager, preferably with prior hands-on experience in car showrooms or automobile trading companies, and responsibilities include: Full supervision of the company's financial and accounting operations. Setting and following up on financial plans and policies in line with the company's goals. Preparing and monitoring budgets and cash flows. Monitoring liquidity and efficiently managing inflows and outflows. Preparing periodic financial reports and presenting them to senior management. Analyzing financial results and providing necessary recommendations to support decision making. Monitoring expenses and costs and working on improving financial efficiency. Establishing and following up on internal control systems and financial procedures. Financial supervision of car purchasing and selling operations. Tracking car costs and reconciling purchase/sale data and inventory. Following up on collections and payments related to car sales. Reviewing offers, discounts, and commissions and ensuring approval according to authorities. Monitoring customer, supplier, and bank accounts. Controlling inventory to ensure actual balances match records and system. Tracking car-related expenses such as transportation, maintenance, equipment, and operating costs. Analyzing profit margins on car sales and monitoring sales financial performance. Following up on settlements and reconciliations related to cars, inventory, and accounts. Supervising the preparation of journal entries, accounts, and monthly closings. Reviewing general ledger, accounts of customers, suppliers, and banks. Preparing and analyzing financial KPIs. Supervising monthly and annual closing processes. Banking, Tax & Audit: Managing and monitoring banking dealings and credit facilities. Monitoring bank balances and conducting bank reconciliations. Supervising tax obligations and ensuring compliance with legal deadlines. Coordination with audit firms, external auditors, and relevant authorities. Ensuring compliance with financial policies, procedures, laws, and regulations in force. Qualifications & Requirements: University degree in Accounting, Finance, or Business Administration. Professional certification such as CMA/CPA or equivalent preferred. At least six years of practical experience in accounting and finance. Experience in car showrooms or automotive trading companies preferred. Experience dealing with banks, auditors, and taxes. Good knowledge of ERP systems and accounting software. Advanced proficiency in Microsoft Excel. Hours: nine hours per day with one weekly day off. Location: Car showroom Additional details: - Vacancies: 1 - Shift system: Morning only - Benefits: Social insurance, overtime

<p>Provide assistance to the supervisors that are responsible for performing, implementing and monitoring the general services to be offered in all of the restaurants. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Coordinate, monitor and ensure the timely delivery of the services offered in the restaurants in line with the standards. Make and control all preparations for the units under his/her responsibility during working hours. Deliver and control materials needed from the storage house for the respective units. Direct personnel according to the service load. Ensure circulation of clean and dirty materials. Immediately respond to non-routine customer demands and complaints, report to his/her managers and inform the customer of the result. Organise the process to greet customers, seat them at their table and see them out. Report to the Food and Beverage Manager and Assistant Food and Beverage Manager. Forward senior managers orders to the restaurant personnel. Responsible for developing the training programme of the Food and Beverage Department and for the training of employees in his/her department. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma<br>Experience: At least 5 years of experience in the industry.<br>Foreign Language: Good command of English and/or Arabic to communicate well and keep track of the technical information in the related field.<br>Courses and Training: Vocational trainings and seminars.<br>Computer Literacy: Not required.<br>Skills: Knowledge of products and services in the related field and knowledge of the processes of other departments. Expected to integrate and coordinate his/her unit s operations.</p>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: At least a high school or vocational diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><h3>CORE WORK ACTIVITIES</h3><h4>Managing Day-to-Day Operations</h4><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><h4>Leading Food and Beverage Team</h4><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><h4>Additional Responsibilities</h4><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p>Responsible receive guests in any outlet and escort them to tables by standard way. Assigned to work in bars or restaurant Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors. Comply with the departmental instructions and procedures published by the F&amp;B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma Experience: At least 2 years of experience in the industry. Foreign Language: English is required. Courses and Training: Vocational trainings and seminars. Computer Literacy: Not required. Skills: Basic knowledge of the products and services in the related field</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Musketeer On Premise is the face of the brand in the On Premise environment (bars, caf s, restaurants, clubs, Universities, and hospitality venues. The role is responsible for driving distribution, visibility, and consumption of the company s products within Alexandria by building strong relationships, identifying growth opportunities, and executing impactful sales and marketing initiatives that deliver measurable business results. RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: Expand all Account &amp; Relationship Management Build and maintain long-term partnerships with key On Premise accounts including outlet owners, managers, bar staff, promoters, and distributors. Act as a trusted business consultant to accounts, providing insights to grow mutual business value. Ensure premium brand image and execution across all assigned outlets. Territory Ownership &amp; Market Development Own and deeply understand the On Premise territory, including trends, competitors, key consumption occasions, and influencers. Identify new business opportunities and expand distribution within assigned areas. Develop and execute territory plans aligned with company strategy and targets. Sales Growth &amp; Activation Drive volume growth through effective activations, promotions, and visibility initiatives. Identify the right sales and marketing occasions where the brand should be present (brand &amp; product). Ensure correct product availability, pricing alignment, and compliance with company standards. Event &amp; Activation Execution Support and execute on-premise events and third-party activations (e.g., nightlife events, festivals, etc.) in line with brand guidelines. Ensure all activities are approved, documented, and aligned with ROI objectives. Deliver premium execution that enhances brand image and increases consumption. Planning, Reporting &amp; Coordination Plan weekly and monthly activities effectively, prioritizing high-impact outlets and opportunities. Track and report daily field activities, market feedback, new openings, and competitor insights. Collaborate closely with internal teams (Sales, Marketing, Distribution) to ensure smooth execution and long-term sustainability.</p></div></section>

<p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><p><strong>WHAT S ON YOUR PLATE:</strong></p><p><strong>Partner Relationship Management:</strong> Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><p><strong>Data-Driven Consulting:</strong> Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.</p><p><strong>Account Growth &amp; Optimization:</strong> Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume .</p><p><strong>Cross-Functional Collaboration:</strong> Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><p><strong>Contract Management &amp; Compliance:</strong> Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Residency in Alexandria is a must Self-starter with the ability to work independently in a fast-paced environment.</p>

<p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><p>WHAT S ON YOUR PLATE:</p><p>Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><p>Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.</p><p>Account Growth &amp; Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</p><p>Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><p>Contract Management &amp; Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Residency in Alexandria is a must</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul>

<p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><p>WHAT S ON YOUR PLATE:</p><p>Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><p>Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.</p><p>Account Growth &amp; Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</p><p>Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><p>Contract Management &amp; Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Residency in Alexandria is a must</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul>

<p><strong>Company Description</strong> Reservya provides restaurant services in Egypt and across the Middle East, supporting dining businesses with reliable and efficient solutions. The company focuses on helping restaurants streamline operations and enhance the guest experience. Working with a variety of restaurant partners, Reservya offers opportunities to engage with a dynamic and growing service sector. Team members contribute to the company’s mission of improving restaurant services and customer satisfaction in the region.</p><p><strong>Role Description</strong> This is a full-time hybrid Secretary role based in Alexandria, Egypt, with some flexibility for work from home. The Secretary will handle daily clerical tasks such as managing correspondence, preparing documents, organizing files, and maintaining records. The role includes scheduling meetings, coordinating calendars, and providing executive administrative support to leadership. The Secretary will respond to inquiries, support customer-facing communication, and ensure that office operations run smoothly. The position also involves assisting with company secretarial work, including preparing formal documents, maintaining databases, and supporting compliance-related activities.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Candidates should possess strong clerical skills, including document preparation, filing, and record management.</li><li>Candidates should possess excellent communication and customer service skills for interacting with internal teams and external partners.</li><li>Candidates should possess experience in company secretarial work, such as preparing formal records and assisting with compliance tasks.</li><li>Candidates should possess executive administrative assistance capabilities, including calendar management, meeting coordination, and travel arrangements.</li><li>Additional beneficial qualifications include proficiency with office software (e.g., word processing, spreadsheets, email), strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Relevant diploma or degree in business administration or a related field, and prior experience in an administrative or secretarial role, are preferred.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. Ensure menu quality index, price parity, vendor funded deals, and drive affordability Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers Own full performance of your portfolio, from sales performance, to in-store operations, to marketing and growth strategies, and providing every-day support Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. Provide excellent and proactive reporting to partners on performance. Negotiate and acquire restaurants on different ads products to help boost their growth. Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth. Maintain granular reporting on your portfolio s performance. Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect</p><p></p></section>

<p>Reporting to the General Manager and as a key member of the hotel leadership team, the Director of Food &amp; Beverage will oversee the overall operation and performance of the hotel s F&amp;B division, including restaurants, bars, banqueting, in-room dining, and Kitchen/Culinary operations.</p><p>Key Responsibilities</p><ul><li>Lead and oversee all F&amp;B operations, ensuring high standards of service, food quality, hygiene, and guest satisfaction.</li><li>Work closely with the Kitchen team to ensure consistent culinary quality, efficient operations, and food cost control.</li><li>Drive F&amp;B revenue, profitability, budgeting, forecasting, cost control, and inventory management.</li><li>Lead, coach, and develop the F&amp;B team, ensuring effective manpower planning, training, and performance management.</li><li>Ensure smooth coordination between F&amp;B, Kitchen, Events, and other hotel departments.</li><li>Oversee conferences, banquets, and special events to ensure successful and seamless delivery.</li><li>Monitor guest feedback and implement action plans to continuously improve the guest experience.</li><li>Ensure compliance with Accor standards, food safety, HACCP, and all relevant legal and operational requirements.</li><li>Prepare regular operational and financial reports for the General Manager and senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will have proven senior F&amp;B management experience in a hotel, with strong knowledge of F&amp;B and Kitchen/Culinary operations , excellent leadership and commercial skills, and a passion for delivering exceptional guest experiences.</p>

<p>The role</p><p>You’ll be our first sales hire, building the entire commercial motion from zero. This is a full-cycle, on-the-ground role. On any given week you’ll:</p><p><br></p><p>Hit the field: walk into cafés and restaurants in Alexandria, start conversations, and find the person who can actually say yes.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pitch and demo: show owners what Menuzi does and why their menu deserves better than an ugly PDF behind a QR code.</font></font></p><p>Get them live: help them create an account, import their menu, style it, and publish. A sign-up that never goes live doesn’t count; a restaurant using Menuzi does.</p><p>Catch the inbound as it grows: as owners start finding us online, you’ll be the one who picks them up, onboards them, and gets them live.</p><p>Grow the accounts: check in, make sure they’re getting real value, and help them move onto our paid plans as we roll them out.</p><p>Bring the field back to us: you’ll hear what owners love, hate, and wish for. That feedback shapes the product directly. You’re our eyes and ears.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p><h3>Managing Sales Activities</h3><p>Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</p><h3>Providing Exceptional Customer Service</h3><p>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</p><h3>Additional Responsibilities</h3><p>Performs other duties, as assigned, to meet business needs.</p><p><strong>Desired Candidate Profile</strong></p><h3>CANDIDATE PROFILE</h3><p>Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</p>

<p><strong>Join Our Elite Team as a Quality Control Manager in Beautiful Alexandria, Egypt!</strong></p><p>Are you a seasoned professional with a passion for excellence in engineering and a meticulous eye for quality? We're seeking four dynamic and experienced <strong>Quality Control Managers</strong> to lead our on-site efforts in Alexandria. This is an incredible opportunity to make a significant impact within a leading organization at the intersection of engineering, construction, and technology.</p><ul><li><p><strong>Overview:</strong> As a Quality Control Manager, you will be the cornerstone of our commitment to delivering superior projects. You will ensure that all engineering, construction, and telecom/technology endeavors adhere to the highest standards of quality, safety, and efficiency. Your leadership will directly contribute to the success and reputation of our ambitious projects.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and implement</strong> comprehensive quality control plans and procedures across various engineering projects (construction, civil, architecture, telecom, technology).</p></li><li><p><strong>Oversee and manage</strong> on-site quality inspections and testing to ensure compliance with specifications, industry standards, and regulatory requirements.</p></li><li><p><strong>Lead and mentor</strong> a team of quality control professionals, fostering a culture of continuous improvement and accountability.</p></li><li><p><strong>Conduct thorough audits</strong> of processes, materials, and workmanship, identifying potential issues and implementing corrective actions proactively.</p></li><li><p><strong>Collaborate effectively</strong> with project managers, engineers, and other stakeholders to integrate quality assurance best practices throughout the project lifecycle.</p></li><li><p><strong>Prepare detailed reports</strong> on quality performance, non-conformances, and resolutions for senior management and clients.</p></li><li><p><strong>Drive initiatives</strong> for process optimization and the adoption of cutting-edge quality control technologies.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Engineering</strong> principles, exceptional proficiency in <strong>Quality Control</strong> and <strong>Quality Assurance</strong> methodologies, and a deep understanding of relevant industry standards. You'll leverage your expertise in <strong>Project Management</strong>, <strong>Process Improvement</strong>, and <strong>Risk Assessment</strong> to ensure flawless execution.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Quality Control Manager, you'll have unparalleled opportunities to expand your expertise across diverse engineering sectors, take on increasingly complex challenges, and advance into senior leadership roles within our growing organization.</p></li><li><p><strong>Team &amp; Culture:</strong> You'll be part of a collaborative, high-performing team that values precision, innovation, and mutual support. Our culture encourages proactive problem-solving, open communication, and a shared dedication to achieving world-class quality in every project.</p></li><li><p><strong>Impact:</strong> Your work will directly safeguard the integrity and success of critical infrastructure and technological advancements, leaving a lasting mark on the landscape of Alexandria and beyond. This is your chance to lead quality excellence and shape the future.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill of Leadership:</strong></p><ul><li><p>A minimum of <strong>5-10 years of progressive experience</strong> in Quality Control or Quality Assurance roles, specifically within Engineering, Construction/Civil/Architecture, or Telecom/Technology sectors.</p></li><li><p>Demonstrated success in a <strong>Managerial</strong> capacity, leading teams and driving quality initiatives.</p></li></ul></li><li><p><strong>Your Skillset for Success:</strong></p><ul><li><p><strong>Exceptional proficiency</strong> in <strong>Engineering</strong> principles and practices.</p></li><li><p>Proven expertise in implementing robust <strong>Quality Control</strong> and <strong>Quality Assurance</strong> systems.</p></li><li><p>Strong understanding of <strong>Project Management</strong> methodologies.</p></li><li><p>A track record of driving <strong>Process Improvement</strong> and conducting effective <strong>Risk Assessment</strong>.</p></li><li><p>Familiarity with <strong>Compliance Auditing</strong> and relevant industry standards (e.g., <strong>Construction Standards</strong>, <strong>Telecom Standards</strong>).</p></li><li><p>Ability to perform <strong>Root Cause Analysis</strong> and leverage <strong>Data Analysis</strong> for informed decision-making.</p></li><li><p>Outstanding <strong>Leadership</strong>, <strong>Communication</strong>, and <strong>Problem Solving</strong> abilities.</p></li><li><p>A strategic mindset with excellent <strong>Strategic Planning</strong> skills.</p></li></ul></li><li><p><strong>Education:</strong> While specific degrees are not listed, a Bachelor's degree in Engineering or a related technical field is highly preferred and generally expected for this level of role.</p></li><li><p><strong>Career Level Expectations:</strong> This is a key <strong>Manager</strong>-level position, requiring proven leadership capabilities, strategic thinking, and the ability to drive significant impact.</p></li></ul><p></p>

<p>Are you a seasoned professional ready to lead and innovate in the world of engineering services? We are searching for dynamic and experienced <strong>Service Managers</strong> to join our expanding team in the vibrant city of <strong>Alexandria, Egypt</strong>. This is an unparalleled opportunity to steer service operations, champion customer satisfaction, and drive technical excellence in an <strong>on-site</strong> capacity.</p><p><strong><h3>Overview</h3></strong></p><p>We are on the hunt for four exceptional <strong>Service Managers</strong> to elevate our engineering service delivery. If you thrive on optimizing performance, ensuring top-tier technical support, and building lasting customer relationships, then this is your stage to shine. You will be at the forefront of managing complex service operations, ensuring our clients receive nothing but the best.</p><p><strong><h3>Responsibilities</h3></strong></p><ul><li><strong>Lead and mentor</strong> a team of dedicated workshop engineers and service advisors, fostering a culture of excellence and continuous improvement.</li><li>Oversee and manage all aspects of <strong>warranty claims and processes</strong>, ensuring compliance and customer satisfaction.</li><li>Utilize expertise in <strong>System Center Service Manager</strong> to streamline service requests, incident management, and problem resolution.</li><li>Develop and implement strategies to enhance service delivery, focusing on efficiency, quality, and customer experience.</li><li>Provide expert <strong>service advisory</strong> to clients, diagnosing issues, and recommending optimal solutions for mechanical and electrical systems.</li><li>Monitor key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.</li><li>Collaborate with cross-functional teams to ensure seamless integration of service operations with sales and engineering departments.</li><li>Handle escalated customer issues with professionalism and a commitment to swift resolution.</li></ul><p><strong><h3>Skills & Technologies</h3></strong></p><p>You will leverage your robust understanding of <strong>Warranty Management</strong>, proficiency with <strong>System Center Service Manager</strong>, and a strong background in <strong>Workshop Engineering</strong> and <strong>Service Advisory</strong>. Your expertise in <strong>Mechanical and Electrical Engineering</strong> principles will be crucial in guiding your team and solving complex technical challenges. We value strong <strong>Customer Service</strong>, exceptional <strong>Problem Solving</strong>, and proven <strong>Team Leadership</strong> abilities.</p><p><strong><h3>Growth Opportunities</h3></strong></p><p>We believe in nurturing talent and fostering career progression. As a <strong>Service Manager</strong>, you will have ample opportunities for professional development, including advanced training in emerging technologies, leadership workshops, and pathways to senior management roles. Your growth is our success!</p><p><strong><h3>Team & Culture</h3></strong></p><p>Join a collaborative and supportive environment where innovation is celebrated, and teamwork is paramount. Our culture is built on respect, integrity, and a shared passion for delivering outstanding engineering solutions. We empower our employees to take ownership and make a significant impact.</p><p><strong><h3>Impact</h3></strong></p><p>As a <strong>Service Manager</strong>, your contributions will directly impact our operational efficiency, customer loyalty, and overall business success. You will be instrumental in maintaining our reputation for excellence and driving the continuous improvement of our service offerings.</p><p><strong>Requirements</strong></p><ul><li><strong>Experience the Thrill:</strong> Bring <strong>3-7 years</strong> of exhilarating experience in a service management or a related engineering role.</li><li><strong>Master of Mechanics and Electrics:</strong> Possess a solid foundation in <strong>Mechanical Engineering</strong> and/or <strong>Electrical Engineering</strong> principles.</li><li><strong>Warranty Wizard:</strong> Demonstrate strong expertise in <strong>Warranty Management</strong> processes and procedures.</li><li><strong>System Savvy:</strong> Proficient in utilizing <strong>System Center Service Manager</strong> for efficient service operations.</li><li><strong>Workshop Warrior:</strong> Proven track record in <strong>Workshop Engineering</strong>, leading teams and optimizing service delivery.</li><li><strong>Advisor Extraordinaire:</strong> Exceptional skills in <strong>Service Advisory</strong>, providing clear and effective technical guidance to clients and teams.</li><li><strong>Problem Solver Pro:</strong> A keen ability to diagnose complex technical issues and implement effective solutions.</li><li><strong>Leadership Luminary:</strong> Demonstrated capability in <strong>Team Leadership</strong>, inspiring and guiding technical staff to achieve peak performance.</li><li><strong>Communication Champion:</strong> Outstanding <strong>Communication Skills</strong>, both verbal and written, essential for client interaction and team collaboration.</li><li><strong>Career Level:</strong> This role is perfectly suited for an <strong>Experienced</strong> professional eager to make a significant impact.</li></ul>

<h2>Job Responsibilities</h2><ul><li><p>Act on behalf of the Department Manager in all duties and responsibilities during their absence or when assigned to a different shift.</p></li><li><p>Ensure the implementation of the rotation plan for the daily allocation of lifeguards across saunas and lockers.</p></li><li><p>Assist in preparing the annual estimated budget, including manpower and equipment requirements.</p></li><li><p>Support in identifying the swimming pools’ needs for tools and operational equipment.</p></li><li><p>Develop work schedules for team members, covering both morning and evening shifts.</p></li><li><p>Organize and oversee the swimming pool usage schedule, including women’s hours, children’s hours, and training sessions, ensure that schedules are clearly communicated to members.</p></li><li><p>Monitor the implementation of the operational plan across all employee levels within the swimming pools.</p></li><li><p>Supervise the staff to ensure tasks are carried out according to the established plan and that safety regulations are strictly followed.</p></li><li><p>Review and approve purchase requests in the absence of the Swimming Pool Manager.</p></li><li><p>Supervise the fulfillment of coaches’ requirements related to training, such as pool temperature, chlorine levels, and other relevant needs.</p></li><li><p>Conduct regular inspections to ensure the cleanliness of the swimming pools and surrounding areas.</p></li><li><p>Coordinate regularly with the Pest Control and Housekeeping Departments.</p></li><li><p>Follow up with the Maintenance Department on any malfunctions or damages and coordinate directly with the Maintenance Manager to resolve.</p></li><li><p>Coordinate with the Sports Activities Department regarding the use of swimming pools by different sports activities.</p></li><li><p>Coordinate with the Medical Department when first aid or medical assistance is required.</p></li><li><p>Submit periodic reports to the direct manager.</p></li><li><p>Take appropriate actions based on the daily reports submitted by subordinates.</p></li><li><p>Address members’ feedback and suggestions promptly and ensure any issues are resolved or escalated appropriately.</p></li><li><p>Ensure members comply with swimming pool rules and regulations.</p></li><li><p>Ensure all lost and found items are properly secured, announced, and returned to their owners.</p></li><li><p>Prepare and present members-related issues to department managers and follow up on their issues until resolved.</p></li><li><p>Ensure staff maintain proper appearance and professional conduct when dealing with members.</p></li><li><p>Monitor the training plan for lifeguards and participate in conducting regular assessments to enhance their reaction speed and concentration levels.</p></li><li><p>Participate in evaluating employees’ performance and provide guidance to improve their efficiency and effectiveness.</p></li><li><p>Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong planning, organizational, and follow-up skills.</p></li><li><p>Effective communication skills with departments and members to achieve the desired service level.</p></li><li><p>Ability to handle crises, solve problems, and make sound decisions.</p></li><li><p>Good knowledge of occupational health and safety regulations.</p></li><li><p>Solid understanding of lifeguard duties and swimming pool control procedures.</p></li></ul><p></p>

<p><br></p><p>Responsibilities Provide staffing support that is aligned with a specific internal functional client team, with a goal of filling open roles with qualified internal or external talent while achieving target metrics such as Time to Accept (TTA), Time-to Hire, and system accuracy, among others. Execute the full life cycle recruitment process for each requisition including: Facilitation of Hiring Manager Intake Meeting resulting in service-level alignment; and ensure timely and effective communications between candidate(s) and hiring team. Screen, assess, and evaluate internal and external candidates who have applied via online job postings and present qualified candidate slate to Hiring team.Manage the feedback process to determine next step actions in process. Manage with the attempt to achieve /build consensus, with Manager oversight when needed Work with Manager to develop compelling offer for external hires, present final offer to candidate and manage offer negotiations if necessary with oversight from manager. Develop and maintain productive working relationships with multiple stakeholders, including functional hiring managers, HR partners), in order to foster partnerships that yield consistent ongoing communication, high-quality results, and efficient processes in order to build TA function credibility. Communicate and educate clients on the staffing policies and processes for both internal mobility and external selection. Develop the ability over time to effectively portray PepsiCo as a strong Employer of Choice. This should include the ability to educate and deliver PepsiCo's Employment Value Proposition, as well as information regarding PepsiCo's portfolio, functions, culture, leadership model, employment brand, functional career options, and talent management/professional development approach.p= Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement. Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs. Identify and implement service delivery and process improvement opportunities in the assigned process. Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements. Partner with team to execute plans to improve customer satisfaction with a focus on processes. Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization. Manage escalation and takes ownership for ultimate issue resolution. Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed. Ensure knowledge management platform is updated.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications HR Shared Services process and SLA management 0 - 2 years' of experience Service management and ticket management system experience Customer orientation Process management and continuous improvement with a focus on optimization and productivity</p>

<p>The world needs more Intrepid people: Behind every incredible journey is a dedicated team working together to deliver exceptional experiences for our travellers. We're looking for a Deputy General Manager to join our Egypt team and play a key role in helping our Egypt DMC thrive! Working closely with the General Manager, Egypt &amp; Jordan, you'll be a trusted senior leader within Intrepid Egypt. You'll support the day-to-day running of the business, bringing together teams across Product, Sales, Contracting, Reservations, Operations, and Finance to strengthen collaboration and improve performance. In this role, you'll make timely decisions on operational priorities, customer-impacting issues, supplier matters, and business improvement initiatives. Leadership is central to this role - You'll coach and support managers, navigate daily challenges, and foster accountability, and teamwork. When the General Manager is away, you'll provide local leadership while partnering with the GM on strategic, financial and legal matters. Along the way, you'll build strong relationships with suppliers, monitor business performance, and support compliance and safety requirements. If you re keen to bring your leadership and tourism expertise to this role, we d love to hear from you! This is a full-time, permanent role based onsite in Cairo, Egypt. We work in a 3-2-1 hybrid model, with 3 days in the office and 2 days from home, including at least 1 office day on a Monday or Thursday.</p><p><strong>Desired Candidate Profile</strong></p><p>Some of the experience you ll bring with you may include: Minimum 5 years' experience managing teams, functions, or department leaders. Proven experience within travel &amp; tourism/ destination management companies, with solid knowledge of the Egypt travel market. Strong understanding of supplier management, incident management, and compliance requirements, with an established network of tourism suppliers across Egypt being beneficial. Excellent English and Arabic communication skills. Strong financial and commercial acumen, with the ability to interpret trip performance data. Ability to improve processes and drive operational efficiency. Experience with travel systems will be an added advantage.</p>

<p>The Sales Manager is responsible for leading and managing all sales activities , driving revenue growth, expanding market share, and ensuring strong execution of commercial strategies within the home appliances sector.<br><br><strong>Key Responsibilities<br></strong></p><ul><li><p>Develop and implement sales strategies in alignment with the overall commercial plan.</p></li><li><p>Lead, coach, and manage Area Sales Managers, District Managers, and Sales Representatives.</p></li><li><p>Build and maintain strong relationships with key distributors, dealers, and trade partners.</p></li><li><p>Monitor market dynamics, competitor pricing, promotions, and product launches.</p></li><li><p>Ensure effective trade coverage, distribution expansion, and optimal stock availability.</p></li><li><p>Collaborate closely with Marketing, Supply Chain, Finance, and After-Sales teams to ensure operational excellence.</p></li><li><p>Review sales performance, forecasts, and budgets; take corrective actions needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Minimum<strong> 20 years of experienc</strong>e in sales, preferably within <strong>Home Appliances / Consumer Electronics</strong></p></li><li><p>Proven experience in senior sales management roles</p></li></ul><p></p>