Recruitment Specialist Jobs - Cairo Egypt

Noaat supports clients in making informed business decisions by turning data into actionable insights. The company specializes in analyzing existing data sets to guide strategic planning and performance improvement. By combining data expertise with a consultative approach, Noaat helps organizations understand their audiences, optimize operations, and identify growth opportunities. Team members collaborate closely with clients across industries, contributing to data-driven solutions that address real business challenges.<br>Requirements Previous experience as a Sales Specialist. Background in the Food & Beverage industry is a must. Strong leadership, negotiation, and communication skills. Ability to lead, motivate, and develop a high-performing sales team. Excellent analytical and reporting skills.<br>Key Responsibilities1–3+ years of B2B sales experience (Saa S/POS preferred). Strong communication, presentation, and negotiation skills. Experience conducting product demos and closing deals. Familiarity with restaurant operations or hospitality industry. Proven ability to achieve monthly sales targets. Self-motivated with excellent time management. Experience using CRM systems to manage leads and pipeline. Existing network within the restaurant industry is an advantage. Startup mindset with a high sense of ownership and accountability. Ability to work on-site in Alexandria, Egypt, collaborate with cross-functional teams.

Occupation Description The Senior Specialist, Facility Management will manage the Facility Management CAFM system & provide effective administrative support for the day to day operations/activities in order to facilitate the achievement of departmental goals.<br>Job Location New Capital<br>Job Scope Manage the workflow of all projects SRs through the CAFM system to ensure that all transactions are properly logged on the CAFM. Ensure achieving the client satisfaction targets CSAT across all projects. Ensure achieving the closure ratio of SRs on CAFM across all projects. Coordinate with concerned stakeholders to properly achieve client satisfaction. Organize, arrange and prepare documentation for meetings and presentations (both internal & external). Coordinate with other team members to ensure the processing service invoices in a timely manner. Implement an accurate database and filing system to maintain records in a confidential manner.<br>Education and Training:Bachelor’s degree in Business or a related field<br>Most Common Work Experience Requested: 2-4 years of related experience Proven work experience in FM in either an “in house” or a service provider capacity Previous experience in real estate is preferred

Join one of Egypt’s fast-growing pharmaceutical companies – Trust Pharma LTD. We deliver high-quality medications trusted by healthcare professionals and patients across the nation.<br>We’re looking for a passionate "Product Specialist – CNS; Specialised Medical Rep." to join our team in the following area:<br>-Nasr City -Cairo East -Shoubra & Midtown-Mohandessin & Dokki (Part Time)-El Minya ,Faiyum & Bani Sweif -Dakahlia (Resident Mansoura)-Sharkia (Resident Zagazig)(Ref: PS)<br>Role Overview You’ll be responsible for:-Promoting and selling specialized pharmaceutical products-Building strong relationships with healthcare professionals-Delivering excellent customer service<br>Qualifications-Bachelor's degree in Veterinary Medicine, Pharmacy,Science, Dentistry ,Biotechnology,Medicine or Physiotherapy .-Fresh graduates are welcome to apply.-For part time ; those undergoing mandatory medical internship training are welcometo apply.-Strong communication and organizational skills-Passionate, hard-working, and result-driven-Military service: completed or exempted<br>We Offer-Incentive scheme-Social Insurance-Stable and Supportive work environment-Engaging and collaborative team culture-Career advancement opportunities-Ongoing training & development<br>Ready to make an impact? Send your CV to:career@trustpharma-eg.comPlease mention “PS + your area” in the email subject line.

We are hiring a Social Media Specialist to join NOX Holding. We’re looking for a creative, detail-oriented, and trend-driven marketer who can create engaging content, manage social media platforms, and support impactful marketing campaigns that strengthen our online presence. Key Responsibilities:Create, schedule, and publish engaging content across social media platforms Develop monthly content calendars and campaign ideas Write creative captions and social media copy aligned with the brand tone Monitor trends and suggest fresh content ideas Coordinate with design/content teams on visuals, videos, and campaigns Manage daily posting, scheduling, and basic community engagement Track performance and prepare social media reports Support employer branding, marketing campaigns, and internal/external announcements Requirements:Bachelor’s degree in Marketing, Mass Communication, Business, or a related field3 years of experience in social media, digital marketing, or content creation Previous exposure to a marketing agency is preferred Fluent English is required Strong copywriting and communication skills Creative mindset with strong attention to detail Solid knowledge of Facebook, Instagram, Linked In, Tik Tok, and other platforms Ability to work in a fast-paced environment and meet deadlines

Join one of Egypt’s fast-growing pharmaceutical companies – Trust Pharma LTD. We deliver high-quality medications trusted by healthcare professionals and patients across the nation.<br>We’re looking for a passionate "Product Specialist – CNS; Specialised Medical Rep." to join our team in the following area:<br>-Nasr City (Full Time) -Cairo East (Full Time)-Shoubra & Midtown-Mohandessin & Dokki (Part Time)-El Minya ,Faiyum & Bani Sweif (Full Time)<br>(Ref: PS)<br>Role Overview You’ll be responsible for:-Promoting and selling specialized pharmaceutical products-Building strong relationships with healthcare professionals-Delivering excellent customer service<br>Qualifications-Bachelor's degree in Veterinary Medicine, Pharmacy,Science, Dentistry ,Biotechnology,Medicine or Physiotherapy .-Fresh graduates are welcome to apply.-For part time ; those undergoing mandatory medical internship training are welcometo apply.-Strong communication and organizational skills-Passionate, hard-working, and result-driven-Military service: completed or exempted<br>We Offer-Incentive scheme-Social Insurance-Stable and Supportive work environment-Engaging and collaborative team culture-Career advancement opportunities-Ongoing training & development<br>Ready to make an impact? Send your CV to:career@trustpharma-eg.comPlease mention “PS + your area” in the email subject line.

Loc Xpress is leading translation and localization company since 2011 expanding, and we’re looking for a Sales Specialist with a passion for translation and localization services. This role is ideal for someone who understands language services, enjoys building client relationships, and excels at closing deals in regional and international markets. ???? Key Responsibilities· Generate and qualify leads via Linked In, calls, emails, etc.· Selling language solutions (translation, localization, subtitling, dubbing, etc.), prepare proposals, and close deals.· Manage the full sales cycle while building long-term client relationships.· Coordinate with production and project teams to ensure smooth service delivery.· Track opportunities, maintain CRM data, and report sales performance. ???? Requirements1–3 years of sales experience in translation, localization, or media services. Strong understanding of service industry workflows and client needs. Excellent communication and negotiation skills. Fluent English is required (additional languages are a plus). Target-driven, organized, and able to work independently. Experience with CRM or sales tools is an advantage. <br>???? What We Offer Competitive salary + commission structure. Career growth within a fast-growing language services company. Supportive and professional work environment. Exposure to regional and international localization projects and clients.

Company Description: <br> Rep Guru supports the growth of U. S.-based businesses by delivering high-quality outsourcing solutions across key operational functions. The company focuses on building long-term partnerships that help clients streamline processes, reduce costs, and improve customer outcomes. Rep Guru also emphasizes professional development, offering team members training, coaching, and opportunities to advance. The organization values collaboration, performance, and integrity in a dynamic, fast-paced environment. Talent is encouraged to contribute ideas, take initiative, and grow within the company.<br>Role Description: The Negotiator Specialist (US Market/Debt Settlements/Entry Level) is a full-time, on-site role based in Nasr City, Cairo. In this position, you will communicate directly with U. S.-based consumers and creditors to negotiate and finalize debt settlement arrangements in a professional and empathetic manner. · Negotiate debt settlements by analyzing client financial situations.· Develop strategic repayment plans for US-based clients.· Build and maintain strong professional relationships. Qualifications:Strong Communication Skills. Fluent English speakers ( B2+/ C1) Flexibility with working hours from 4 pm till 1 Am On - site in Nasr city .

Join one of Egypt’s fast-growing pharmaceutical companies – Trust Pharma LTD. We deliver high-quality medications trusted by healthcare professionals and patients across the nation.<br>We’re looking for a passionate "Product Specialist – CNS; Specialised Medical Rep." to join our team in the following area:<br>-Nasr City (Full Time) -Cairo East (Full Time)-Shoubra & Midtown-Mohandessin & Dokki (Part Time)-El Minya ,Faiyum & Bani Sweif (Full Time)<br>(Ref: PS)<br>Role Overview You’ll be responsible for:-Promoting and selling specialized pharmaceutical products-Building strong relationships with healthcare professionals-Delivering excellent customer service<br>Qualifications-Bachelor's degree in Veterinary Medicine, Pharmacy,Science, Dentistry ,Biotechnology,Medicine or Physiotherapy .-Fresh graduates are welcome to apply.-For part time ; those undergoing mandatory medical internship training are welcometo apply.-Strong communication and organizational skills-Passionate, hard-working, and result-driven-Military service: completed or exempted<br>We Offer-Incentive scheme-Social Insurance-Stable and Supportive work environment-Engaging and collaborative team culture-Career advancement opportunities-Ongoing training & development<br>Ready to make an impact? Send your CV to:career@trustpharma-eg.comPlease mention “PS + your area” in the email subject line.

We’re Hiring - Purchasing Specialist <br> Location: #Dekheila_Port – Alexandria<br>As part of our current expansion plan, a leading company in logistics, maritime, and land transportation <br>industry is looking to hire an experienced:<br><br>???? #Key_Responsibilities:<br>✅ Handle local purchasing activities for equipment and spare parts.<br> ✅ Prepare and review purchase requests while ensuring technical specificationsaccuracy.<br> ✅ Negotiate with suppliers to secure the best prices and supply terms.<br> ✅ Follow up on purchase orders and deliveries while coordinating with warehouses and technical <br>departments.<br> ✅ Build and maintain strong relationships with local suppliers.<br> ✅ Support different departments regarding procurement and supply needs.<br>????#Requirements:<br>???? Bachelor’s degree in a relevant field.<br> ⚙️ Minimum 1 - 3 years of experience in purchasing, preferably within industrial sectors, <br>automotive spare parts, or heavy equipment.<br> ???? Experience with Oracle or ERP systems is considered a strong advantage.<br> ???? Strong negotiation and analytical skills with the ability to work under pressure.<br><br>???? #Benefits:<br>????️ Social & Medical Insurance<br> ????️ Annual & Official Holidays<br> ???? Training, Development & Career Growth Opportunities<br> ???? Long-Term Job Stability<br> ???? Professional & Respectful Work Environment<br>???? To Apply:<br><br>Please fill out the application form through the following link ????<br>https://forms.gle/bDqq TSJGhMcKnPJ58<br>Best of luck to all applicants ????

We’re Hiring - Purchasing Specialist <br> Location: #Dekheila_Port – Alexandria<br>As part of our current expansion plan, a leading company in logistics, maritime, and land transportation <br>industry is looking to hire an experienced:<br><br>???? #Key_Responsibilities:<br>✅ Handle local purchasing activities for equipment and spare parts.<br> ✅ Prepare and review purchase requests while ensuring technical specificationsaccuracy.<br> ✅ Negotiate with suppliers to secure the best prices and supply terms.<br> ✅ Follow up on purchase orders and deliveries while coordinating with warehouses and technical <br>departments.<br> ✅ Build and maintain strong relationships with local suppliers.<br> ✅ Support different departments regarding procurement and supply needs.<br>????#Requirements:<br>???? Bachelor’s degree in a relevant field.<br> ⚙️ Minimum 1 - 3 years of experience in purchasing, preferably within industrial sectors, <br>automotive spare parts, or heavy equipment.<br> ???? Experience with Oracle or ERP systems is considered a strong advantage.<br> ???? Strong negotiation and analytical skills with the ability to work under pressure.<br><br>???? #Benefits:<br>????️ Social & Medical Insurance<br> ????️ Annual & Official Holidays<br> ???? Training, Development & Career Growth Opportunities<br> ???? Long-Term Job Stability<br> ???? Professional & Respectful Work Environment<br>???? To Apply:<br><br>Please fill out the application form through the following link ????<br>https://forms.gle/bDqq TSJGhMcKnPJ58<br>Best of luck to all applicants ????

???? B-Connect is Hiring! B2B Marketing & Demand Generation Specialist (Cloud Solutions) Are you passionate about B2B marketing, digital campaigns, and driving business growth? Join B-Connect and help expand the reach of Huawei Cloud Solutions across Egypt and the Middle East. Key Responsibilities:Plan and execute demand generation campaigns for Huawei Cloud services. Generate and nurture qualified leads through digital channels, webinars, events, and ABM initiatives. Collaborate with sales and Huawei teams to drive pipeline growth. Track campaign performance and optimize results based on KPIs and ROI. Requirements:✔ 3–7 years of experience in B2B Marketing, Demand Generation, or Digital Marketing.✔ Experience in Cloud, IT, or Enterprise Technology solutions.✔ Hands-on experience with Linked In campaigns, email marketing, and CRM tools.✔ Experience with Huawei Cloud, AWS, Azure, or SAP Cloud is a strong plus.???? Hybrid | Full-time???? Apply now through Linked In Easy Apply or send your CV to mariam.sayed@ho-mec.com and join the B-Connect team!#Hiring #BConnect #B2BMarketing #Demand Generation #Cloud Solutions #Huawei Cloud #Digital Marketing #Lead Generation #Easy Apply

Job Summary<br><br>We are seeking a detail-oriented and driven Underwriting and Onboarding Specialist to support our merchant onboarding process and ensure a seamless, compliant, and efficient experience. You will collaborate closely with sales, risk, and customer success teams to assess applications, verify documentation, and uphold our underwriting standards.<br><br>Key Responsibilities<br><br>Collaborate with Sales, Customer Success, and Risk teams to process merchant applications <br><br>efficiently and accurately.<br><br>Review submitted documents to verify completeness, accuracy, and authenticity. Conduct credit and risk assessments to determine merchant eligibility. Maintain thorough and organized records for audit and compliance purposes. Ensure all onboarding and underwriting activities meet established turnaround times without <br><br>compromising quality.<br><br>Contribute to the development and optimization of underwriting workflows and risk assessment <br><br>models.<br><br>Systematically archive and manage onboarding documentation for easy retrieval and reference.<br><br>Qualifications<br><br>Minimum of 2 years of experience in underwriting or merchant onboarding, preferably within <br><br>payments, fintech, banking, or lending.<br><br>Solid understanding of credit risk analysis and underwriting principles. Strong analytical and problem-solving skills. Exceptional attention to detail and accuracy. Proficiency in Microsoft Office tools (Excel, Word, Outlook).

<h2>Job Description</h2><h2>Role Overview</h2><p>This is a full-time, remote role. As an Influencer Marketing Specialist at Impacto, you will be at the core of our client delivery, identifying, vetting, and activating influencers across Instagram and TikTok for brand campaigns across Dubai and the wider UAE.</p><h2>Key Responsibilities</h2><h3>Influencer Research &amp; Management</h3><ul><li>Build and manage influencer lists using our internal platform and manual research.</li><li>Vet influencers for engagement quality, audience authenticity, and content relevance.</li><li>Run outreach campaigns and manage influencer relationships end-to-end.</li></ul><h3>Campaign Coordination</h3><ul><li>Coordinate campaign briefs, content approvals, and posting schedules.</li><li>Track campaign performance and prepare clear client reports.</li></ul><h3>Market Research &amp; Business Support</h3><ul><li>Monitor market trends, competitor activity, and emerging UAE creators.</li><li>Support lead generation efforts for new clients.</li></ul><h2>Job Requirements</h2><h3>Qualifications &amp; Experience</h3><ul><li>1–3 years of experience in influencer marketing, social media, or digital marketing.</li><li>Experience in the F&amp;B, hospitality, or lifestyle industry is a plus.</li></ul><h3>Skills &amp; Competencies</h3><ul><li>Strong knowledge of Instagram, engagement rates, audience demographics, and content performance.</li><li>Ability to identify fake followers and inflated engagement.</li><li>Comfortable working with data spreadsheets, performance metrics, and reporting.</li><li>Strong written communication skills in English for outreach and client reporting.</li><li>Self-starter mentality with the ability to take initiative and work independently without micromanagement.</li></ul>

Job Purpose : We are seeking a detail-oriented and proactive HITS Specialist to manage and support our HR Information Technology Systems. The role is responsible for processing HR system transactions, maintaining accurate employee data and documentation, supporting system implementations and enhancements, and ensuring data integrity across all HR systems. Key Responsibilities:Manage and process all HR system transactions accurately and on time. Maintain employee records, data, and required documents within the system. Ensure data accuracy, completeness, and compliance with company standards. Support HITS implementation projects, system upgrades, testing, and enhancements. Provide system support and troubleshoot HR system-related issues. Generate HR reports and assist with data analysis when required. Coordinate with HR, IT, and other stakeholders to ensure smooth system operations. Requirements: Bachelor's degree in HR, Business Administration, Information Systems, or a related field.2-4 years of experience in HRIS/HITS or HR Operations. Strong knowledge of HR systems and employee lifecycle transactions. Excellent attention to detail and data accuracy. Strong Excel and reporting skills. Proactive, flexible, organized, and able to manage multiple priorities. Strong communication and problem-solving skills.

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions in customer support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise across sectors such as healthcare, technology, education, and e-commerce. NEXperience focuses on delivering cost-effective, high-quality services, with potential cost reductions of up to 40% while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established industry leaders, NEXperience operates 24/7 from Egypt to support business growth and customer experience excellence. Role Description The French & English Customer Support Specialist is a full-time, on-site role based in Cairo, Egypt. In this position, the specialist will handle customer inquiries and issues in both French and English via phone, email, chat, and other support channels, ensuring timely and accurate responses. Responsibilities include diagnosing and resolving basic technical or account-related problems, escalating complex cases when necessary, and maintaining detailed records of interactions in CRM or ticketing systems. The specialist will monitor customer satisfaction, follow up on open cases, and collaborate with internal teams to improve processes and the overall customer experience. This role also involves adhering to quality, security, and data protection standards while representing NEXperience’s service culture in every interaction.<br>???? We Are Hiring: French & English Customer Support Specialists! Are you fluent in French and English? Join our growing team in El Rehab City! What You Will Do:Deliver exceptional customer support in French and English across multiple channels. Assist customers with inquiries, problem resolution, and service requests efficiently. Maintain high quality standards and professional communication at all times. What We Are Looking For:Fluency in both French and English (spoken and written). Strong communication and active listening skills. Experience in customer service or BPO is a plus. Ability to work on-site in El Rehab City. What We Offer:Attractive Salary Package (Base Salary + Performance Bonuses). Dynamic and supportive work environment. Career growth and development opportunities.

Company Description <br>Governmental bank in Egypt<br>We are a growing sales-focused organization based in Cairo, dedicated to delivering reliable products and services to a diverse customer base. The company emphasizes building long-term relationships through excellent customer service and efficient sales processes. Team members are encouraged to contribute ideas, collaborate, and develop professionally in a supportive environment. We value integrity, performance, and continuous improvement to drive sustainable business growth.<br>Role Description <br>The Sales Specialist role is a full-time, on-site position located in Cairo. The Sales Specialist will identify and pursue new sales opportunities, manage existing accounts, and maintain strong relationships with customers. Daily tasks include conducting sales calls and meetings, presenting product or service offerings, preparing quotes, and following up to close deals. The role also involves responding to customer inquiries, providing guidance on solutions, and ensuring a positive customer experience throughout the sales cycle. The Sales Specialist will collaborate with team members, participate in sales trainings, and provide feedback to improve sales strategies and processes.<br>Qualifications Candidates should possess strong Communication and Customer Service skills to engage clients effectively and resolve inquiries professionally. Candidates should possess proven Sales experience and the ability to meet or exceed sales targets in a structured environment. Candidates should possess Training and Sales Management capabilities to support onboarding, coaching, and coordination of sales activities. Candidates should possess solid negotiation, presentation, and relationship-building skills. Candidates should possess good organizational and time-management skills, with attention to detail and follow-up. Relevant experience in retail, B2B, or service sales is beneficial; knowledge of the local Cairo market is a plus. A diploma or degree in Business, Marketing, or a related field is preferred, along with basic proficiency in office software and CRM tools.

Customer Service & CRM Specialist – B2B Logistics Location: Cairo, Egypt Company: Bisfor Logistics Employment Type: Full-time About the Role Bisfor Logistics, a member of Earn Rocket Investment Holding, is seeking a proactive Customer Service & CRM Specialist to manage customer inquiries, coordinate sales follow-ups, and support the company’s digital marketing activities in Egypt. This is a client-facing role combining B2B customer service, CRM management, sales coordination, and digital marketing. The successful candidate will serve clients in Egypt, as well as Morocco-based clients seeking shipping and logistics services from Egypt, while coordinating closely with our Moroccan team. Key Responsibilities Prepare and publish professional content across the company’s social media and digital channels. Receive and respond to inquiries through phone, email, Whats App, social media, and other digital channels. Understand clients’ shipping requirements and collect the information needed to prepare accurate quotations. Follow up consistently with prospects and existing clients until inquiries are converted, closed, or properly documented. Manage and regularly update the CRM with leads, customer information, quotations, follow-up activities, and outcomes. Coordinate with the operations and commercial teams to provide clients with accurate pricing, shipment options, and service updates. Act as the main coordination point between customers in Egypt and the Moroccan team. Support Morocco-based clients who need sourcing, shipping, or logistics services from Egypt. Maintain strong relationships with existing B2B customers and identify opportunities for repeat business. Manage incoming leads generated through digital marketing campaigns. Support the planning and execution of basic B2B marketing campaigns. Track customer-service and lead-conversion performance and prepare periodic management reports. Identify common customer concerns and recommend improvements to the customer journey and follow-up process. Required Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics, Communications, or a related field. Minimum 2–4 years of relevant experience in B2B customer service, CRM, sales coordination, account management, or digital marketing. Experience in logistics, freight forwarding, import/export, e-commerce, or supply chain services is strongly preferred. Practical experience using CRM systems and managing customer pipelines. Good understanding of digital marketing, social media management, and lead generation. Strong communication, negotiation, organization, and follow-up skills. Ability to coordinate effectively across different countries and internal departments. Excellent Arabic and good professional English. French would be an advantage, particularly for communication with the Moroccan market. Proficiency in Microsoft Office and common digital communication tools. Ideal Candidate We are looking for someone who:Is customer-focused but also commercially driven. Takes ownership of inquiries and follows them through to completion. Is comfortable communicating with business owners and corporate clients. Can combine relationship management with structured CRM discipline. Understands that responding to inquiries is only the beginning—the real value comes from consistent follow-up and conversion. Can work independently while remaining closely aligned with the Egyptian and Moroccan teams. Key Performance Indicators Performance will be assessed based on:Response time to customer inquiries. Quality and accuracy of CRM records. Lead follow-up completion rate. Inquiry-to-quotation and quotation-to-client conversion rates. Customer satisfaction and retention. Number and quality of qualified B2B leads generated. Digital content consistency and engagement. Effectiveness of coordination with the Moroccan team. How to Apply Interested candidates should send their CV with the subject line:“Customer Service & CRM Specialist – Cairo”Candidates are encouraged to include examples of B2B accounts, CRM activities, or digital marketing campaigns they have previously managed.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Senior IT Security Specialist"<br>Job purpose: The Senior IT Security Specialist is a senior individual contributor responsible for the design, implementation, and continuous improvement of enterprise-grade security controls across IT, network, and cloud environments. Acting as a subject-matter expert, this role provides deep technical expertise in cybersecurity architecture, operations, and compliance. The Senior Specialist partners with cross-functional teams to embed security across all layers of IT services, driving best practices and innovation aligned with regulatory requirements and organizational objectives.<br>Responsibilities:Architect, design, and evaluate enterprise security solutions across network, endpoint, identity, multi-cloud (AWS, GCP), and application layers to meet evolving threat landscapes and compliance requirements. Own technical implementation, configuration, and optimization of security technologies: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, Sandboxing, Email Gateway, MDM, and SIEM (advanced query writing and use-case development). Design and implement multi-cloud and containerized security controls across AWS, GCP, and Aqua Sec platforms. Maintain security across cloud-native workloads and hybrid infrastructure environments. Serve as senior technical escalation for complex security incidents. Lead advanced threat hunting, investigation, containment, root cause analysis, and remediation. Maintain incident response playbooks. Drive vulnerability management: scanning, risk-based prioritization, and remediation tracking (critical: 24–72 hrs). Ensure compliance with SAMA, NCA, NESA, PCI-DSS, and internal security policies. Architect and enforce secure access management (IAM/PAM/Zero Trust) for users, systems, privileged accounts, and network devices. Review security designs for new projects and third-party integrations. Provide technical mentorship to junior team members. Contribute expert input to security roadmap planning, risk prioritization, audit coordination, and operational/risk reporting to management. Develop and maintain security architecture documentation, standards, technical runbooks, and operational procedures. Drive automation across cybersecurity systems for improved efficiency and resilience.<br>Qualifications:6-7 years of experience in Cybersecurity/IT Security/SOC operations with demonstrated expertise in security architecture and hands-on implementation Bachelor’s degree in IT, Computer Science, Engineering or related field Hands-on expertise in 4+ security platforms: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, SIEM, Multi-Cloud Security (AWS/GCP/Aqua Sec/Containerized), Vulnerability Management, Sandboxing, Email Gateway Fintech/banking background preferred. Knowledge of SAMA, NCA, PCI-DSS. 2+ certifications: CEH, CISM, CCSP, CISSP, or OSCP. SAMA/NCA certification process knowledge required.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

Job Title: e Commerce Specialist Reports To: MT Manager Business Unit: Commercial Function: Sales Grade: L05Location: EGYPT<br>Operating Context The e Commerce Specialist – Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across e Commerce and omni-channel platforms. Egypt represents a fast-evolving digital retail landscape characterized by:Rapid growth of online retail channels Increasing competition for digital shelf visibility Strong price sensitivity and promotional intensity Growing importance of digital marketing and data analytics The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.<br>Purpose of the Job The e Commerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key e Commerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.<br>Key Roles and Responsibilities Business & Revenue Growth Drive revenue growth across all assigned e Commerce accounts in Egypt. Support the development and execution of digital sales strategy in line with AOP. Manage account-level P&L, forecasting, and profitability. Monitor performance versus targets and implement corrective actions where needed. Account & Portal Management Manage end-to-end relationship with assigned online retail partners. Oversee portal operations including product listings, pricing, content accuracy, and promotional activations. Ensure timely execution of trade plans and digital campaigns. Optimize assortment, availability, and digital shelf positioning. Digital Marketing & Optimization Lead SEO initiatives to enhance product discoverability and conversion. Support digital marketing campaigns to drive traffic and sales. Monitor campaign performance and optimize ROI. Collaborate on CRM, social media, and online brand activation initiatives. Customer Experience & Complaint Handling Ensure optimized product content, images, and descriptions. Act as primary owner of e Commerce-related complaints across all digital channels. Investigate customer dissatisfaction cases and implement corrective actions. Ensure high standards of customer satisfaction and timely issue resolution. Analytics & Reporting Analyze sales trends, promotional effectiveness, and customer behavior. Build and maintain dashboards for daily operations and performance tracking. Provide actionable insights and performance reports to management. Cross-Functional Collaboration Work closely with Sales, Marketing, Supply Chain, and Customer Service teams. Support development of omni-channel and digital growth initiatives. Coordinate product launches and promotional rollouts in digital channels.<br>Key Performance Indicators (KPIs) Revenue growth versus target in Egypt Achievement of sales forecast and profitability targets Digital marketing ROI and campaign effectiveness Improvement in conversion rate and traffic growth Accuracy of forecasting and reporting Digital shelf compliance and product availability Complaint resolution time and customer satisfaction Contribution to omni-channel growth strategy<br>Travel Requirements Minimal travel within Egypt (as required).<br><br>Requirements Experience2–5 years of experience in e Commerce or digital sales roles. Experience within FMCG / Beverage industry preferred. Experience managing online retail accounts and digital marketing initiatives.<br>Knowledge Strong understanding of e Commerce operations and portal management. Knowledge of SEO, digital marketing, CRM, and performance analytics tools. Understanding of pricing, trade investment, and promotional planning. Fluent in English; Arabic preferred.<br>Qualifications Bachelor’s Degree in Sales, Marketing, Business Administration, or related field OR equivalent professional experience.<br>Accountability Indicators Achievement of digital revenue and profitability targets Effective management of trade investments and marketing budgets Accurate forecasting and performance reporting Optimized digital presence and product visibility High customer satisfaction standards Compliance with commercial and governance policies

Company Description Groovy Aesthetic clinics are dedicated to promoting holistic well-being, focusing on helping clients feel good inside and out. The clinics offer state-of-the-art, medical-grade spa services, including advanced skin-care treatments, derma fillers, laser procedures, nutritional services, spa therapies, and a fully equipped modern gym. All services are provided under the supervision of experienced doctors and medical professionals, ensuring safe, effective, and high-standard medical care. Groovy distinguishes itself through professionalism, medical-quality services, and a relaxing, comfortable atmosphere designed to help clients gain confidence and appreciate themselves. Role Description The Sales Specialist (on Floor) is a full-time, on-site role based at Groovy Aesthetic clinics in Heliopolis. This role involves welcoming clients, understanding their needs, and presenting suitable treatments, packages, and membership options in a clear and professional manner. The Sales Specialist will explain service benefits and pricing, handle inquiries, and guide clients through booking and payment processes. They will work closely with the clinical and reception teams to ensure a smooth client journey, follow up on leads and client feedback, and meet individual and team sales targets. The role also includes maintaining product knowledge, staying updated on promotions, and participating in ongoing training to enhance sales and customer service performance. Qualifications Candidates should possess strong Communication skills to clearly explain services, build rapport, and interact professionally with clients and team members. Candidates should possess excellent Customer Service skills to ensure a positive client experience, handle concerns effectively, and support client retention. Candidates should possess solid Sales skills to identify client needs, present suitable solutions, close deals, and achieve sales targets. Candidates should possess Training and Sales Management skills to support team development, assist with on-floor coaching, and help implement sales strategies. Relevant experience in retail, spa, aesthetic clinics, or healthcare sales is beneficial. Ability to work on-site in Heliopolis, including evenings or weekends as needed, with a professional appearance and demeanor. Basic computer proficiency and familiarity with POS or CRM systems are advantageous. A diploma or bachelor’s degree in Business, Marketing, Hospitality, or a related field is preferred but not mandatory. Interested? : Send your CV via email: Haidy.abdelhakim@groovymedspa.com