Quality Control Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Implementation of projects with a low level of complexity funded by British Council or by another client or funding mechanism. Leads the successful delivery of a range of projects from start to finish including managing the contract or project plan, managing client or internal stakeholders, successfully achieving reporting and meeting compliance standards. Or works within a larger programme or multi country programme on a particular component. Main accountabilities but not limited to the following: Relationship &amp; Stakeholder management * Has relationships with delivery partners and stakeholders within country and is able to procure services and contract delivery partners * Holds suppliers to account for delivering against contract. * Build strong internal relationships and networks Commercial and Financial Management * Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date. * Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analysing and commenting on reasons for variances to plan and recommending corrective actions. * Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed and correcting any mis-postings or journals needed. Project Management * Contributes to development of, owns and delivers on Project Management Plan * Identifies risks in a project or programme and puts together mitigation strategies with SRO * Checks on and reports on compliance * Manages procurement on a project/programme * Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs Business Development * Supports the identification and development of professional networks, relationships and partnerships to increase the British Council s impact and reputation. * Ensures high quality and accurate pipeline data for country/pillar. * Conducts specific pipeline and partner/competitor analysis to contribute to business development planning and prioritisation. Equality, Diversity and Inclusion (EDI) * To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health. * Understand the British Council s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>C1 English</li><li>Arabic Fluency</li><li>Experience of managing projects from start to finish and familiarity with project life cycles.</li><li>Understanding of procurement, evaluation and reporting requirements of projects.</li><li>Proven experience of managing project finances.</li><li>3-years experience in managing education projects</li><li>Experience of managing stakeholders</li><li>Experience of working in project or programme management.</li><li>Experience of using technology in project delivery.</li><li>Good understanding and experience of supporting monitoring and evaluation</li><li>Desirable: Project management qualification</li><li>Managing education projects in International Organizations</li><li>Foundation level Project Management certificate or relevant work experience</li></ul><p></p></section>

<ul><li><p>Define and manage the overall distribution strategy, ensuring alignment with Go-To-Market objectives and cascading priorities, targets, and execution plans to distribution partners.</p></li><li><p>Execute sales objectives and plans, ensuring effective distribution management, stock availability, healthy Sales-In and Sales-Out, and collection efficiency across institutional and retail sectors.</p></li><li><p>Monitor strategic account plans developed by the Field Force team, ensuring strong execution and achievement of sales growth, coverage, and availability targets.</p></li><li><p>Manage commercial negotiations with key wholesalers and distributors, including pricing, discount structures, payment terms, and strategic partnerships in line with company policies.</p></li><li><p>Provide regular performance reviews, market insights, and recommendations to support business decisions and continuous improvement of the distribution model.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Pharmacy, Business Administration, or a related field.</p></li><li><p>Minimum 7 years of relevant experience within the pharmaceutical industry.</p></li><li><p>Previous experience in Key Account Management, Distribution Management, or Commercial roles.</p></li><li><p>Strong negotiation and stakeholder management skills.</p></li><li><p>Good analytical and reporting capabilities.</p></li><li><p>Excellent communication and relationship management skills.</p></li><li><p>Proficiency in Microsoft Office applications, especially Excel.</p></li></ul><p></p>

<p><strong>Join our dynamic team in Cairo, Egypt, and become a pivotal Sales Account Manager!</strong>&nbsp;We're a leading recruitment platform (<strong>WUZZUF</strong>) seeking a driven and experienced professional to manage and grow our client base. This is a&nbsp;<strong>hybrid</strong>&nbsp;role offering the flexibility to work both remotely and in our vibrant Cairo office.<br><strong>Overview:</strong><br>As a Sales Account Manager, you will be responsible for managing a significant portfolio of accounts, driving revenue growth, and ensuring customer satisfaction. You will leverage your exceptional negotiation and customer support skills to build strong, lasting relationships with our clients.<br><strong>Growth Opportunities:</strong><br>We are committed to providing our employees with opportunities for professional growth and development. As a Sales Account Manager, you will have the chance to expand your skills, take on new challenges, and advance your career within our organization.<br><strong>Team and Culture:</strong><br>Join a team of passionate and dedicated professionals who are committed to excellence. We foster a collaborative and supportive environment where everyone is encouraged to contribute their ideas and talents. We value hard work, innovation, and a strong commitment to customer satisfaction.<br><strong>Impact:</strong><br>Your work will have a direct impact on the success of our company. As a Sales Account Manager, you will be responsible for driving revenue growth, building strong client relationships, and ensuring customer satisfaction. You will play a critical role in helping us achieve our business goals and continue to grow our market share.</p><p><strong>Responsibilities:</strong></p><ul><li><p>Manage and expand a substantial portfolio of accounts.</p></li><li><p><strong>Build and maintain strong relationships</strong>&nbsp;with key stakeholders.</p></li><li><p>Provide exceptional customer support and ensure client satisfaction.</p></li><li><p><strong>Negotiate contracts and agreements</strong>&nbsp;to maximize revenue.</p></li><li><p>Identify and pursue new business opportunities within existing accounts.</p></li><li><p><strong>Achieve and exceed sales targets</strong>.</p></li><li><p>Work closely with other teams to ensure seamless client onboarding and support.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor's degree</strong>&nbsp;in Business Administration, Sales, Marketing, or a related field.</p></li><li><p><strong>1-3 years of experience</strong>&nbsp;in sales or business development.</p></li><li><p>Proven experience in&nbsp;<strong>account management</strong>&nbsp;and&nbsp;<strong>customer relationship management (CRM)</strong>.</p></li><li><p>Exceptional&nbsp;<strong>negotiation skills</strong>&nbsp;and the ability to close deals.</p></li><li><p>Strong&nbsp;<strong>customer support</strong>&nbsp;and&nbsp;<strong>communication skills</strong>.</p></li><li><p>Experience working in the&nbsp;<strong>SaaS industry</strong>&nbsp;is highly desirable.</p></li><li><p><strong>Fluent in English</strong>&nbsp;with excellent verbal and written communication skills.</p></li><li><p>Certifications in sales or related fields are a plus.</p></li><li><p>Must be&nbsp;<strong>hardworking</strong>&nbsp;and able to manage a large portfolio of accounts.</p></li></ul><p><br><strong>Skills and Technologies:</strong></p><ul><li><p><strong>Proficiency in&nbsp;CRM</strong>&nbsp;systems.</p></li><li><p>Excellent&nbsp;<strong>negotiation</strong>&nbsp;and&nbsp;<strong>communication skills</strong>.</p></li><li><p>Strong&nbsp;<strong>customer support</strong>&nbsp;and&nbsp;<strong>rapport-building abilities</strong>.</p></li><li><p>Experience in&nbsp;<strong>sales consulting</strong>.</p></li><li><p>Proven track record in&nbsp;<strong>sales</strong>&nbsp;and&nbsp;<strong>business development</strong>.</p></li><li><p>Familiarity with&nbsp;<strong>SaaS companies</strong>&nbsp;is a plus.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handling strategic online initiatives Leading marketing campaigns from the idea stage through to their execution and implementation Monitoring and evaluating online media campaigns to keep them fresh and effective Negotiating advertising contracts Working with other department heads and teams to discuss plans and marketing strategies Collaborating with finance team to set and stay within budget Staying current with emerging opportunities in the digital marketing world</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in marketing or related field required</li><li>Two or more years of experience in digital marketing and advertising</li><li>Well-versed in the use of social media as a marketing tool</li><li>Understands website metrics and best practices</li><li>Experience with search engine optimization, lead generation, and email marketing</li><li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li><li>Good at problem-solving and communication</li><li>Strong writing skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Senior Technical Manager is required in a Multinational PMC company located in Cairo.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>Lead and manage all technical disciplines, including Architectural, Structural, and MEP, from concept to construction.</p><p>Review and validate design drawings, specifications, and technical submissions to ensure full compliance with project requirements, local regulations, and international standards.</p><p>Oversee the review and approval of shop drawings, material submittals, and method statements to maintain strict quality standards.</p><p>Provide hands-on technical support during construction to resolve complex site issues and ensure works align with approved designs.</p><p>Act as the primary technical liaison coordinating between client, consultants, contractors, and authorities on all engineering matters.</p><p>Identify value engineering opportunities that optimize costs without compromising quality or functionality.</p><p>Maintain meticulous technical documentation, design logs, and change records while preparing reports for management and clients.</p><p><br></p><p>Requirements:</p><p>Bachelor’s degree in engineering A Master’s degree in Project Management, Construction Management, or a related field is a strong plus.</p><p>Minimum 12+ years of progressive experience in engineering, design management, and construction technical oversight, with a strong focus on hotel/hospitality renovation or large-scale commercial fit-out projects.</p><p>Fluency in English (spoken and written) is a must.</p><p>Deep, hands-on expertise in MEP, structural, and architectural systems.</p><p>Proven track record in design management, shop drawing review, and on-site technical problem-solving.</p><p>Exceptional stakeholder management and communication skills to bridge diverse project teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in engineering A Master s degree in Project Management, Construction Management, or a related field is a strong plus.</p><p>Minimum 12+ years of progressive experience in engineering, design management, and construction technical oversight, with a strong focus on hotel/hospitality renovation or large-scale commercial fit-out projects.</p><p>Fluency in English (spoken and written) is a must.</p><p>Deep, hands-on expertise in MEP, structural, and architectural systems.</p><p>Proven track record in design management, shop drawing review, and on-site technical problem-solving.</p><p>Exceptional stakeholder management and communication skills to bridge diverse project teams.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend. MAIN PURPOSE OF ROLE: To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To provide excellent service delivery to clients, gain their trust and enhance our reputation. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. KEY EXPERIENCE REQUIREMENTS: Detailed knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Experience of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of different procurement methods, single stage, two stage and design and build preferred. Experience of post-contract services, interim applications, change management, variation valuation and extension of time claims. Detailed experience of working with standard form contracts, FIDIC preferred, and administration of contract procedures. Demonstrable experience in client-facing roles, professional approach and confidence in presenting to clients, other consultants and project stakeholders. Demonstrable experience in dealing with contractors personnel with confidence and assurance. Report writing, Estimate reports, Cost reports, Procurement reports and Tender reports. KEY ACCOUNTABILITIES: Estimating and cost planning to include producing and presenting the final cost plan. Production of full Bills of Quantities and tender documentation. Tendering and procuring, including managing the pre-qualification stage, producing the tender list, preparing preambles and preliminaries, tender queries, tender analysis, producing the tender report and compiling the contractual documents. Dealing effectively with post contract cost variances and the change control processes, where applicable. Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place. Producing pre-contract, post-contract and ad-hoc reports and presenting them to the client. Negotiating with contractors and agreeing final accounts. Interfacing with the client, contractors and other consultants, at all project stages. Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree qualified in Quantity Surveying or similar. In country (Egypt) experience is required Minimum 10+ years of experience in similar roles. Professional membership is an advantage i.e. MRICS Prior consultancy experience is strongly preferred. Good knowledge of the construction industry and technical matters.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Account Management Manage a portfolio of key telecom operator accounts and strategic partners in Egypt. Build and maintain strong relationships with decision-makers and operational teams. Act as the primary point of contact for assigned accounts. Ensure a high level of customer satisfaction and long-term partnership development. Business Growth Identify opportunities to increase revenues within existing accounts. Develop and implement account growth plans aligned with business objectives. Promote new Digital Virgo products and services to existing partners. Negotiate commercial conditions and support contract renewals and amendments. Project Management Coordinate the launch of new services with internal and external stakeholders. Work closely with Product, Marketing, Technical, Finance and Operations teams to ensure successful implementation. Monitor project timelines and ensure timely execution. Performance Monitoring Monitor business performance through regular analysis of key KPIs. Review revenue trends, subscription performance, conversion rates and customer engagement. Recommend optimization actions to improve business performance. Prepare monthly business reviews and performance reports. Market &amp; Partner Development Stay informed about telecom, mobile payment and digital service market trends. Identify new opportunities within existing partnerships. Support the Regional Director in defining account development strategies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Marketing, Telecommunications or a related field. Minimum 4 6 years of experience in Key Account Management, Account Management or Business Development. Experience within Telecommunications, Mobile Payments, Fintech or Digital Services. Experience working with Mobile Network Operators (Vodafone Egypt, Orange Egypt, e&amp; Egypt or WE) is highly preferred. Strong commercial awareness and negotiation skills. Excellent communication and stakeholder management skills. Fluent in English and Arabic. Technical Skills Strong knowledge of the telecom ecosystem. Understanding of Direct Carrier Billing (DCB), Mobile Payments or Value Added Services (VAS) is a strong advantage. Good analytical skills with the ability to interpret business performance data. Proficiency in Microsoft Excel and PowerPoint. Experience with CRM tools is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Digital Account Manager Experience Level: 5+ Years Department: Client Services / Marketing Reports to: Marketing Director Location: Hybrid Overview We are looking for an experienced and client-focused Digital Account Manager to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services. The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</li><li>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</li><li>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</li><li>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</li><li>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</li><li>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</li><li>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</li><li>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</li><li>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</li><li>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</li><li>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</li><li>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</li><li>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</li><li>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</li><li>Excellent client relationship management, communication, negotiation, and presentation skills.</li><li>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</li><li>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</li><li>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</li><li>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</li><li>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</li><li>Experience managing enterprise or multinational B2B clients.</li><li>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</li><li>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop, implement, and continuously improve the HSE Management System, ensuring compliance with Egyptian regulations and international standards. Conduct HSE training, inductions, toolbox talks, and awareness programs to promote a strong safety culture. Monitor site activities, perform inspections and audits, and ensure compliance with HSE policies, safe work practices, and PPE requirements. Lead hazard identification, risk assessments, incident investigations, and corrective/preventive action plans. Oversee environmental compliance, waste management, and sustainability initiatives across operations and project sites. Maintain HSE documentation, permits, records, and prepare regular performance and compliance reports. Support continuous improvement by monitoring HSE performance and ensuring timely closure of audit findings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Science, Environmental Science, Occupational Safety, or a related field. 8+ years of experience in HSE/QHSE, preferably within manufacturing, construction, renewable energy, or industrial environments. Strong knowledge of risk assessment, hazard identification, incident investigation, root cause analysis, electrical safety, LOTO, and Permit to Work (PTW) systems. NEBOSH, IOSH, OSHA, or equivalent HSE certification is preferred. Excellent communication, reporting, analytical, and problem-solving skills with strong attention to detail. Proficient in Microsoft Office and fluent in Arabic and English. Willingness to travel to project sites and work in both office and field environments.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>The Role of Director of People and Culture (EAM in Charge of P&amp;C):</b> </p> <p>We currently have an opportunity for a <b>Director of People and Culture (EAM in Charge of P&amp;C)</b> to join our Four Seasons Resort and Residences Red Sea at Shura Island opening team! </p> <p> </p> <p>This role reports to our General Manager, with a dotted reporting line to the Regional Director of People and Culture and will be responsible for leading the People, Culture and Learning strategy and execution for the <b>Four Seasons Resort and Residences Red Sea at Shura Island</b> ; providing People and Culture support with the overall goal being that the hotel is perceived as the Employer of Choice in your destination. </p> <p> </p> <p>You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and responsibilities will include championing top talent and actively supporting succession planning, supporting the hotel as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People and Culture initiatives, actively supporting recruitment, selection, onboarding and development requirements, evaluating the effectiveness of People and Culture programs and initiatives and analyzing compensation and benefits trends to ensure a balance between cost and employee experience. You will also be responsible for developing the learning quality and experience on property; delivering workplace learning and development, performance improvement programs, and initiatives to best achieve long-term business success. </p> <p> </p> <p> <b>Our Ideal Director of People and Culture candidate will have:</b> </p> <p>Passion for people, talent management and learning, and will be a Business Partner; strategic, strong business acumen, understanding of operational needs and the ability to contribute to key strategies and operational decisions for the hotel, a catalyst for change and an employee champion. </p> <p> </p> <p> </p> <p><br></p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Diaspora trips to Egypt are one of the most powerful ways for supporters to experience Coptic Orphans' work firsthand, and the organization intends to grow them significantly. The Diaspora Trips Manager exists to ensure these trips are consistently delivered seamlessly, on schedule, and in line with program objectives. Because they depend on coordinated input from many departments, the role serves as the single coordination point that plans each trip end-to-end and keeps every contributing function aligned - carrying the cross-departmental load so that trips reliably achieve their purpose without straining the teams that support them. Essential Functions and Responsibilities Trip Planning &amp; Logistics Translate the trip owner's needs into a complete trip plan including objectives, dates, itineraries, and on-the-ground schedule. Arrange the core logistics - transportation, accommodation, meals, and on-site requirements - coordinating with Facilities for vehicles and drivers (per the Corporate Vehicle Policy) and with Procurement where purchasing is involved, keeping within the approved budget. Maintain a master trip calendar and ensure all relevant stakeholders are briefed well in advance of each trip. Identify logistical risks early and build contingencies so problems are planned for before they can affect a trip. Cross-Departmental Coordination Serve as the single focal point on the Egypt side for every department contributing to a trip, keeping each one clear on what is needed and by when, and making the routine coordination calls that keep a trip moving. Coordinate the scheduling of program activities including Not Alone child home visits, Representative (Rep) meetings, Valuable Girl site visits, and others, with the respective program manager. Manage the permissions each trip requires: church permissions for clergy involvement including meetings with bishops or other church representatives through the Church Affairs function, and government permissions through the Strategic Engagement function. Bring all departmental inputs into a single coherent trip plan, track delivery against it, and escalate to the Diaspora Engagement Director where alignment, significant decisions, or trade-offs are needed. On-the-Ground Execution Act as the on-site point of contact throughout each trip, coordinating logistics in real time, keeping the day running to plan, and resolving routine issues as they arise. Keep participants clearly and promptly informed of schedules, locations, and what to expect, and respond to their needs on the ground. Keep contributing departments aligned as the trip unfolds, and escalate anything affecting safety, the schedule, or trip objectives to the Diaspora Engagement Director without delay. Hold booked vendors and suppliers - hotels, transport providers, drivers, and caterers - to what was agreed throughout the trip, addressing any shortfall and arranging alternatives on the spot. Closeout, Reporting &amp; Continuous Improvement Close out each trip cleanly, reconcile and settle vendor accounts, and submit trip expenses in line with organizational financial policies. Maintain complete records for each trip - itineraries, vendor details, permissions, and post-trip notes - kept as a reference for future trips. Submit a trip summary report to the Diaspora Engagement Director after each trip, covering outcomes, issues encountered, and recommendations for improvement. Develop and maintain a standard trip "playbook" - templates, checklists, and SOPs for planning and delivering trips - so each trip runs consistently rather than starting from scratch. Review what worked and what didn't across trips and improve the standard process over time as the trips function scales. Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel within Egypt may reach as much as 40% of the time, during trip periods. Working outside official hours and on weekends may be required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Event Management, or a related discipline).</li><li>5 7 years of experience in logistics, event or program coordination, or operations, preferably in an NGO or mission-driven context.</li><li>Demonstrated ability to coordinate cross-functional work and keep multiple teams aligned without direct authority - through influence, clear communication, and reliable follow-through.</li><li>Strong organizational and planning skills, with the ability to juggle many moving parts and stay composed under pressure.</li><li>Strong written and verbal communication skills in both Arabic and English.</li><li>Familiarity with the Coptic community and church structures is a significant asset.</li><li>Proficiency in Microsoft Office; experience with project-management or scheduling tools is preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will manage and provide technical oversight of the development and implementation of CRS Egypt Country Program s livelihoods portfolio, advancing Catholic Relief Services mission to serve the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. You will be responsible for the planning, implementation and monitoring of CRS Egypt s livelihoods portfolio. You will also provide technical support to project teams and partners, to ensure high quality design and implementation of CRS Egypt s livelihoods projects. You will represent the project in a variety of contexts and with a variety of stakeholders, including government, donors, and NGOs. You will also provide support for growth opportunities within the sector, including new business and partnership opportunities. This will include identifying potential partners, donor scoping/mapping, intel gathering and leading proposal development.</p><p><strong>Roles and Key Responsibilities</strong></p><p><strong>Program Quality and Program Management</strong></p><ul><li>Provide management oversight, including financial management, of the CRS Egypt livelihoods portfolio throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices.</li><li>Ensure project team use the appropriate systems and tools.</li><li>Coordinate and monitor financial and material resources relevant to livelihoods project needs.</li><li>Through planning and oversight ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.</li><li>Lead in project design and proposal development in the livelihoods and economic empowerment programming area, proactively seeking strategic growth opportunities; contribute to and lead certain sections of CP-wide strategic planning.</li><li>Oversee technical assistance and capacity strengthening activities in livelihoods for staff and partner organizations, including design or training materials, oversight of needs assessments, input into the design of interventions and monitoring and evaluation (MEAL) indicators and systems, to enhance program quality and impact.</li><li>Lead reporting efforts for projects under the livelihoods portfolio, ensuring products are of high quality and utilize CRS tools and best practices.</li><li>Promote cross-learning among project teams through joint participation in project workshops.</li><li>Champion learning with project staff and partner teams.</li><li>Analyze and evaluate project performance data following MEAL policy.</li><li>Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.</li><li>Ensure the Safeguarding Policy and Code of Conduct is followed by program partners, staff and volunteers in the field and the way they carry out their work does not do any harm to children, vulnerable adults or other staff, or put them at (further) risk of any type of abuse or exploitation.</li></ul><p><strong>Staff Supervision and Development</strong></p><ul><li>Effectively manage talent and supervise.</li><li>Manage team dynamics and staff well-being.</li><li>Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.</li><li>Identify and share with CRS Egypt livelihoods staff information and updates on livelihood programming.</li><li>Builds the technical capacity of staff.</li><li>Leads and guides the team in the design and management of complex projects, providing technical guidance and overseeing the identification of human, financial, and material resource requirements.</li></ul><p><strong>Growth and Representation</strong></p><ul><li>Represent the program to community members and relevant stakeholders, such as government, donors and peer organizations.</li><li>Take an active role in growing CRS Egypt s portfolio of livelihood programming and scaling up existing programs through positioning, donor cultivation, networking, partner engagement, and proposal development and reviews.</li><li>Actively seek new opportunities for support of CRS Egypt livelihood projects.</li><li>Write and review concept notes and proposals for new project opportunities in livelihood strengthening.</li><li>Help identify, assess and strengthen potential partnerships relevant to the livelihoods portfolio, link project partners to other CRS Egypt program areas for potential collaboration, applying appropriate application of partnership concepts, tools and approaches.</li><li>Contribute to raising the profile of CRS as a leader in livelihoods support programming through the publication of best practices, sharing results from CRS assessments and program activities, dissemination of project progress and evaluation reports, and participation in conferences and seminars.</li></ul><p><strong>Required Languages:</strong> Fluency in English and Arabic required.</p><p><strong>Travel:</strong> Travel required to field activities and community-based organizations across Egypt is estimated at 20%.</p><p><strong>Supervisory Responsibilities:</strong> Yes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications</strong></p><ul><li>Bachelor s degree in international development, International Relations, Economics, Business Administration, or in a related field. Additional experience may substitute for some education.</li><li>Minimum of five years of experience in coordinating or managing moderate to complex projects required, preferably with an international NGO.</li><li>Project management experience in livelihoods and/or economic empowerment is required.</li><li>Experience in managing moderately complex projects</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Master s degree in international development, International Relations, Economics, Business Administration, or in a related field.</li><li>Experience in an international NGO an advantage.</li><li>Experience working in the MENA region is desirable</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relationship management skills with the ability to work effectively with culturally diverse groups and relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li><li>Strong written and verbal communication skills with ability to write reports.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li></ul><p><strong>Agency Competencies (for all CRS Staff):</strong></p><ul><li>Personal Accountability - Consistently takes responsibility for one s own actions.</li><li>Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.</li><li>Builds and Maintains Trust - Shows consistency between words and actions.</li><li>Collaborates with Others - Works effectively in intercultural and diverse teams.</li><li>Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul><p><strong>Agency Leadership Competencies:</strong></p><ul><li>Lead Change - Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li>Develops and Recognizes Others - Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li>Strategic Mindset - Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Responsibilities Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><p>Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements.</p><p>Guest Experience &amp; Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience.</p><p>Revenue Generation &amp; Upselling: Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><p>Inventory &amp; Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><p>Staffing &amp; Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent.</p><p>Menu Planning &amp; Quality Control: Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><p>Health, Safety &amp; Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><p>Collaboration with Other Departments: Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><p>Administrative &amp; Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Strong understanding of food and beverage trends, menu development, and service excellence.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Responsibilities: </b></p><br><p>The HR Operations Manager leads the HR Operations function, ensuring the smooth execution of employee lifecycle processes while maintaining compliance with company policies and labor regulations. This role oversees HR administration, onboarding, employee documentation, contracts, social insurance, and HR services, while partnering closely with Talent Acquisition and Payroll to deliver an efficient employee experience.</p><br> Key Responsibilities <ul> <li>Lead and manage the HR Operations team, providing guidance, support, and performance oversight.</li> <li>Oversee employee onboarding, ensuring all hiring documents are complete and onboarding activities are executed smoothly.</li> <li>Manage employment contracts, HR letters, employee files, and other HR documentation, ensuring accuracy and compliance.</li> <li>Handle all social insurance processes and coordinate with the relevant government authorities.</li> <li>Partner with Talent Acquisition and Payroll to ensure timely employee onboarding and accurate employee data.</li> <li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li> <li>Identify opportunities to improve HR operational processes and enhance service delivery.</li> <li>Monitor HR Operations activities to ensure timely completion and high-quality service.</li> </ul><br><br><p><b>Job Qualifications:</b></p><br><ul><li> Qualifications <ul> <li>Bachelor's degree in human resources, Business Administration, or a related field.</li> <li>7 - 10 years of HR experience, including experience in HR Operations and team leadership.</li> <li>Strong knowledge of Egyptian labor law and social insurance regulations. Skills <ul> <li>HR Operations and employee lifecycle management.</li> <li>Team leadership and stakeholder management.</li> <li>Strong organizational and problem-solving skills.</li> <li>Excellent attention to detail and communication skills.</li> <li>Proficiency in Microsoft Office and HR systems.</li> </ul></li></ul><br></li></ul><br> </div>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><b>Unlock the Power of Data – Join Our Consumer & Market Knowledge Team!</b></p><p></p><p>Are you a budding analytical talent eager to dive into the world of consumer insights and shape the future of beloved brands? Do you thrive on transforming data into actionable strategies that make a real-world impact? If so, we want to hear from you!</p><p></p><p>We're looking for a passionate and curious <b>Entry-Level Data Analyst</b> to join our dynamic Consumer & Market Knowledge (CMK) team. This isn't just about crunching numbers; it's about understanding people, driving growth, and helping P&G stay at the forefront of consumer innovation. This role offers an unparalleled opportunity to launch your career, providing hands-on experience and direct mentorship as you contribute to projects that directly influence brand strategies and market execution.</p><p></p><p>As an Entry-Level Data Analyst within our CMK team, you will play a crucial supporting role in executing strategies and participating in the development and implementation of new ideas, techniques, and procedures. You will focus on clearly defined objectives, helping to translate complex data into actionable insights that fuel our business.</p><p></p><p><b>In this role, you will:</b></p><ul><li><p><b>Shape Growth Strategies:</b> Support the identification of retailer and shopper insights that drive growth into our brands and joint business plans.</p></li><li><p><b>Activate Insights:</b> Help translate cross-category learnings into pragmatic in-store, CRM/SBD, and media activations.</p></li><li><p><b>Build Partnerships:</b> Contribute to data-based thought leadership, helping to position P&G as a preferred partner with customers and retailers.</p></li><li><p><b>Uncover Opportunities:</b> Provide market-level insights to build consumer understanding and enable effective brand plan activation across markets, regions, and globally.</p></li><li><p><b>Drive Execution:</b></p><ul><li><p>Assist in shaping integrated brand plans and execution choices for key customers/channels, ensuring alignment with market-specific requirements.</p></li><li><p>Support the optimization of key business drivers, track in-market innovation, and contribute to consumer foundations work.</p></li><li><p>Summarize local consumer/shopper insights and help monitor and optimize in-store execution using corporate tools and regional strategies.</p></li></ul></li><li><p><b>Fuel Innovation:</b></p><ul><li><p>Combine analytics and consumer understanding to identify key business drivers and unmet needs.</p></li><li><p>Support the development and execution of category innovation learning plans, translating insights into upstream innovation concepts.</p></li></ul></li></ul><p>Execute learning plans for key markets and contribute insights that inform our integrated brand plans and innovation focus.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p>To thrive in this role, you will bring:</p><ul><li><p><b>Education:</b> A Bachelor's degree in Business, Marketing, Economics, Statistics, Data Science, or a related analytical field.</p></li><li><p><b>Experience:</b> 2-3 years maximum of prior experience in market research, consumer insights, data analysis, or a related analytical role is required.</p></li><li><p><b>Analytical Prowess:</b> Strong analytical skills with a proven ability to collect, organize, and analyze significant amounts of information and data with exceptional attention to detail and accuracy.</p></li><li><p><b>Technical Skills:</b> Proficiency in data analysis tools and software such as <b>SQL</b>, <b>Power BI, Data Modeling, Machine Learning, and Python is a plus.</b></p></li><li><p><b>Communication & Collaboration:</b> Excellent English communication skills (written and verbal) and a proven ability to work effectively and collaboratively within a team.</p></li><li><p><b>Learning Agility:</b> Able to work effectively under direct supervision, follow well-defined precedents and policies, and demonstrate a proactive desire to develop new knowledge and skills for current and future job requirements.</p></li><li><p><b>Curiosity:</b> A genuine passion for understanding consumer behavior and market trends</p><p><b>What We Offer:</b></p></li><li><p><b>Accelerated Learning:</b> A dynamic entry-level role with significant opportunities for hands-on experience and professional development.</p></li><li><p><b>Real Impact:</b> Contribute to projects that directly shape the strategies and success of world-renowned brands.</p></li><li><p><b>Diverse Exposure:</b> Gain experience across a wide range of consumer data, analytical techniques, and market categories.</p></li><li><p><b>Collaborative Environment:</b> Work within a supportive and innovative team that values fresh perspectives.</p></li><li><p><b>Mentorship & Growth:</b> Benefit from guidance and mentorship from experienced professionals in the CMK field, setting a strong foundation for your career.</p></li></ul><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally p</p><p></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000155224<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Apply today at Hitachi Energy Full time in Sharkia, Egypt in our Quality Management department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee all front office operations, including check-in, check-out, and guest services, ensuring smooth and efficient workflows. Manage and supervise the front office team, including receptionists, concierge, and bell staff. Train and develop front office staff to uphold Swiss tel s luxury service standards. Monitor guest satisfaction by addressing feedback, resolving complaints, and ensuring exceptional service delivery. Coordinate with other departments, such as housekeeping and maintenance, to meet guest needs. Maintain accurate records of guest accounts, room availability, and reservations. Ensure compliance with Swiss tel policies and procedures in all front office operations. Develop and implement strategies to enhance guest experiences and operational efficiency. Prepare and manage the front office budget, ensuring cost control without compromising service quality. Conduct daily briefings and meetings to update staff on operational goals and guest arrivals. Monitor and manage room allocations, upgrades, and VIP guest arrangements. Handle emergencies or unexpected situations involving guests or operations professionally. Oversee the implementation of technology and software used in front office operations. Ensure proper handling of cash, credit card transactions, and billing processes. Analyze and report key performance metrics for the front office to senior management. Foster a welcoming and inclusive atmosphere for both guests and employees. Collaborate with the sales and marketing team to manage group bookings and promotional offers. Monitor and maintain lobby cleanliness and ambiance, aligning with Swiss tel s luxury image. Act as a role model for exceptional guest service and professional conduct. Stay updated on industry trends and recommend improvements for front office operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: 4-year bachelor’s degree</p><p>Experience: At least 5 years of related work experience following theoretical education.</p><p>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</p><p>Courses and Training: Prior attendance in seminars and trainings in the related.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests’</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Data Scientist at our organization, you will constructively disrupt current Data Science practices and design new and better models that transform current and future business processes. You will be expected to directly contribute to the design and development of scaled Data Science algorithms and work with Data and Software Engineering teams to productionize algorithms. You will apply thorough technical knowledge to massive datasets with exploratory data analysis, feature engineering, and model building to deliver accurate and impactful algorithms. You will develop others as a technical coach and lead or actively participate and contribute to a community of practice group. Lastly, you will become a known expert on one or multiple Data Science techniques and quantify improvement in business areas resulting from the use of the algorithms and modeling.</p><p>Key Responsibilities:</p><ul><li>Directly contribute to the design and development of scaled Data Science algorithms.</li><li>Work with Data and Software Engineering teams to productionize algorithms.</li><li>Apply thorough technical knowledge to massive datasets with exploratory data analysis, feature engineering, and model building.</li><li>Develop others as a technical coach.</li><li>Become a known expert on one or multiple Data Science techniques.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Demonstrates depth of applied IT skills across at least two IT job profiles.</li><li>Bachelor's degree on Data Science, Actuarial Science, Engineering, Computer Science or any related major.</li><li>1 to 3 years of relative experience.</li><li>Requires at least three relevant roles with experience across domains, OUs, or sub-OUs.</li><li>Influences senior leaders on key organizational, business, and technology decisions.</li><li>Sets and executes IT strategy at the P&amp;G OU, service category, major company IT platform, or infrastructure level.</li><li>Actively participates in developing others in the function.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To lead teams to meet and exceed business objectives ensuring the consistent achievement of all financial and operational KPI s across the Client. . Direct involvement in the recruitment, selection induction and ongoing skills development for all direct reports, ensuring we attract and retain the best talent. Line management responsibility for Client Operations Managers. Ensure CLOE metrics are consistently achieved and appropriate actions taken to address any shortfall. Undertake formal quarterly performance reviews and 1:1 meetings with direct reports against KPI s. Apply a process of continuous review and proactive management of absenteeism and attrition across all Teams taking appropriate action where necessary. Management of any campaign migration or new business implementation for the Client.</p><p>Apply process for tracking of client satisfaction and complaints in terms of response and resolution. Ensure process audits are completed quarterly for each customer related transaction and improvement plans agreed. Preparing, analyzing and presenting data to the client as part of monthly performance reviews. Ensure forecasts and work schedules are accurately completed using relevant client information and scheduling tool. Ensure integrity and accuracy of financial reporting and analysis on client level Ensure budgeted revenue and EBITDA is achieved, by ensuring client is invoiced for all billed hours . Ensure team members are recruited on time and with appropriate skills, and aligned with client forecast, ensuring absenteeism and attrition are managed to maximize EBITDA contribution.</p><p>To ensure actions from Employee Satisfaction survey are implemented and continuously reviewed. Overall accountability for training, development and mentoring of direct reports to provide opportunities for skills expansion and career development. Facilitate a culture of open and honest 2 way communication ensuring key messages are cascaded. Manage client relationship at an operational level in terms of coordinating information and data requests and delivery of these within agreed timescales and to required quality. Co-ordination of responses to any client change control requests. Ensure call monitoring is undertaken in line with CLOE and reported monthly across representative sample of all transaction types and appropriate action taken to correct any shortfall. Ensure client satisfaction surveys are undertaken and action plans implemented and reviewed. Management of any client escalations relating to the Operational team s performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements: English Proficiency of C1, with a second language being a plus. 7 - 10 years of experience in the call center industry. Proven 3 -year experience as an operations Manager or equivalent title is a must US Account Experience Strong background in handling U.S.-based clients, understanding cultural nuances, SLAs, and compliance requirements is a MUST Multi-Team Management Experience managing multiple teams and operations managers (overseeing at least 300 to 500 FTEs). P&amp;L and Financial Acumen Proven track record of managing budgets, revenue, and operational costs to maximize profitability. Client &amp; Stakeholder Management Experience in client negotiations, QBRs, and strategic partnerships . Six Sigma (Green Belt or Black Belt) Lean Management Outliers Management Certification PMP (Project Management Professional) COPC Certification</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department. This role requires a strong sense of ownership, responsibility, and follow-through, with the ability to manage multiple priorities, maintain accurate reporting, and support financial and operational discipline across projects. The ideal candidate has experience in project coordination, operations management, and finance-related processes, and is capable of driving execution while keeping stakeholders aligned. Key Responsibilities Oversee the day-to-day operational coordination of active projects. Track project progress, timelines, deliverables, and operational requirements. Coordinate closely with internal teams to ensure projects are running according to plan. Act as the main point of coordination between project teams and the finance department. Monitor project budgets, spending, invoicing, payment status, and cost-related updates. Support budgeting, forecasting, financial tracking, and project reporting. Ensure all project data, records, and documentation are accurate and up to date. Identify operational or financial risks and escalate issues in a timely manner. Follow up with stakeholders to ensure accountability and completion of action items. Improve workflows, reporting structures, and coordination processes across projects. Prepare regular project and financial status reports for management. Maintain strong control over project organization, priorities, and cross-functional communication. Proficiency in Microsoft Excel and project tracking/reporting tools. Problem-solving mindset with the ability to anticipate issues and act proactively. Successfully delivering IT projects within the UAE market. Working directly with the public sector. Key Skills Project coordination Operations management Budget tracking Financial reporting Cross-functional coordination Organization and planning Ownership and accountability Communication and stakeholder management Problem solving Attention to detail Paid Time Off Work From Home Training &amp; Development Performance Bonus</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business Administration, Finance, Operations Management, Project Management, or a related field. Proven experience in project coordination, operations, or project management. Strong understanding of finance processes, budgeting, cost tracking, and reporting. Excellent organizational and multitasking skills. Strong sense of ownership, accountability, and attention to detail. Ability to coordinate across departments and manage multiple active projects at once. Strong communication and follow-up skills. Ability to work under pressure and meet deadlines. Proficiency in Microsoft Excel and project tracking/reporting tools. Problem-solving mindset with the ability to anticipate issues and act proactively. Successfully delivering IT projects within the UAE market. Working directly with the public sector. Preferred Qualifications Experience working closely with finance teams on project-related budgets and reporting. Knowledge of project management tools and ERP systems. Experience in operational process improvement. PMP or other project management certification is a plus.</p><p></p></section>