purchasing representative Jobs in Egypt
4992 Jobs Found
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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<h2 class="h5">Job description</h2>
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<strong>Job Title</strong> <br>Learning & Development Officer<br> <br><br><strong>Summary</strong> <br>We are seeking a skilled <strong>Learning & Development Officer</strong> to join our client’s team on-site in <strong>Cairo, Egypt</strong>. This position is well-suited for professionals experienced in managing Learning Management Systems (LMS) who are passionate about driving employee development. If you’re detail-oriented and eager to make an impact in the Oil & Gas sector, this is an excellent career opportunity.<br> <br><br><strong>Salary</strong> <br>USD 1,100 – 1,300 per month<br> <br><br><strong>Location and Working Pattern</strong> <br>Cairo, Egypt – On-site<br> <br><br><strong>Client Overview</strong> <br>Our client is a leading organisation in the Oil & Gas sector, committed to operational excellence, innovation, and the continuous development of its workforce.<br> <br><br><strong>Responsibilities</strong><ul><li>Configure, maintain, and manage LMS features, settings, and integrations</li><li>Oversee system upgrades, releases, and ensure platform reliability</li><li>Manage user accounts, roles, permissions, and enrolments</li><li>Upload and organise learning content, courses, and certifications</li><li>Generate reports on enrolments, completions, and compliance metrics</li><li>Provide first-line support for learners and instructors, resolving technical issues</li><li>Ensure data protection, privacy standard compliance, and audit readiness</li><li>Recommend and implement process improvements and test new functionalities</li></ul><strong><br>Must-have Requirements</strong><ul><li>Bachelor’s degree in HR, Education, Psychology, Business Administration, or related field</li><li>4–6 years’ experience in a Learning & Development role</li><li>Proven proficiency with Learning Management Systems (LMS)</li><li>Strong knowledge of MS Office (PowerPoint, Excel, Word)</li><li>Excellent communication, organisational, and analytical skills</li></ul><strong><br>Nice-to-have Skills</strong><ul><li>Previous experience in the Oil & Gas industry</li><li>Ability to manage projects and improve training processes</li></ul><strong><br>Apply Now</strong> If this role aligns with your skills and experience, apply now and take the next big step in your Learning & Development career in Cairo!<br><br>The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.<br> <br>We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.<br>
</div><h2 class="h5">Skills</h2>
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LMS Administration, Data Analysis, Project Management, Communication, Problem-Solving<br>
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Role Summary: The Chief Distribution Officer (CDO) is responsible for leading and owning the company’s overall distribution strategy, with full accountability for revenue growth, distribution performance, and market expansion across all channels. The role ensures strong alignment between distribution, underwriting, operations, and customer servicing functions, delivering sustainable and profitable growth while maintaining strict adherence to underwriting discipline and risk appetite. As a key member of the executive leadership team, the CDO contributes to corporate strategy, business transformation, and long-term value creation.<br>Accountabilities of The Role:1. Revenue & Performance Ownership• Full ownership of top-line revenue, distribution KPIs, and channel profitability• Deliver sustainable growth aligned with company business plan and targets• Establish and drive performance management frameworks across all distribution channels<br>2. Distribution Strategy & Market Expansion• Develop and execute a comprehensive distribution strategy across brokers, agents, digital, and direct channels• Identify and capture new growth opportunities, including new channels, partnerships, and segments• Lead market expansion initiatives and strengthen competitive positioning<br>3. Underwriting Alignment & Portfolio Quality• Ensure strict alignment between distribution strategy and underwriting discipline• Manage portfolio mix to achieve balanced growth, profitability, and risk diversification• Collaborate closely with underwriting to ensure compliance with risk appetite and pricing adequacy<br>4. Customer Experience & Operational Integration• Drive end-to-end customer experience improvement across all touchpoints• Align distribution activities with operations and servicing functions to improve efficiency and service quality• Leverage data, analytics, and digital tools to enhance customer engagement and channel performance 5. Leadership & Organizational Development• Lead, develop, and inspire the Business Development and Distribution teams• Build a high-performance, results-driven culture with clear accountability• Strengthen capabilities across sales, relationship management, and technical understanding<br>6. Strategic Leadership & Governance• Act as a core member of the executive leadership team• Contribute to corporate strategy, business planning, marketing, and transformation initiatives• Ensure all distribution activities comply with regulatory requirements, internal policies, and governance standards<br>The Candidate: The required candidate must be a seasoned insurance executive who has deep knowledge of the Egyptian market who balances strategic vision, extensive local professional networks, particularly strong relationships with insurance brokers and a proven track record of revenue generation.<br>Qualifications:Minimum 10–15 years of senior experience in the insurance industry Proven track record in distribution, business development, and revenue leadership Currently or recently holding a role such as CDO, Deputy CEO, or Head of Business Development with full P&L or revenue responsibility Strong background in non-motor, non-medical P&C underwriting (Property, Engineering, Liability preferred) Deep understanding of insurance products, pricing, risk assessment, and portfolio management Solid knowledge of reinsurance and claims principles Proven ability to design and execute distribution strategies delivering profitable growth Strong understanding of interdependencies between distribution, underwriting, and operations Ability to manage portfolio profitability, not just top-line growth Executive presence with strong decision-making and strategic thinking capability Demonstrated ability to lead large teams and drive transformation Strong stakeholder management and communication skills
<h2 class="h5">Job description</h2>
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<span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Country Compliance Officer to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Define and drive the implementation of an Integration Strategy to ensure sustainable Compliance Assurance across Siemens Mobility Egypt (SMO) and the High-Speed Train (HST) project. Lead Compliance risk management activities, including identification, assessment, and mitigation of key risks within the area of responsibility. Act as a trusted advisor to Mobility management in Egypt and the HST project on Compliance, Data Privacy, and Export Control topics. Ensure effective implementation of global guidelines, regulations, and Siemens operational Compliance processes, covering Compliance, Data Privacy, and Export Control frameworks. Adapt policies, processes, and training materials where required to address local regulatory requirements and mitigate specific Compliance risks. Support Compliance investigations and audits in alignment with LC CO Regulatory, ensuring appropriate remediation measures are implemented when needed. Conduct Compliance reviews for Third Party Intermediaries (TPI), Benefits events, and Letters of Authorization (LoA) in line with defined approval frameworks. Provide regular Compliance updates to management and ensure proper tracking and follow-up of actions. Maintain close alignment with business operations through active participation in management meetings and key operational discussions. Establish and maintain Compliance Ambassador, Export Control Associate, and Data Privacy Advisor networks across the area of responsibility. Support Compliance communication and training initiatives to foster a strong speak-up and integrity culture. Collaborate with internal and external stakeholders including SCM, Legal, People & Organization, project teams, auditors, business partners, customers, and regulatory bodies. What do I need to qualify for this job? Bachelor’s degree in Law, Business Administration, Economics, or a related discipline. Minimum of 10 years of professional experience, preferably in Compliance, Legal, or Governance-related roles. Strong expertise in risk assessment methodologies and the development of effective risk mitigation strategies. In-depth understanding of global Compliance frameworks, including anti-corruption regulations (e.g., UK Bribery Act, FCPA), fraud prevention, Data Privacy laws, and Export Control regulations. Proven track record of operating within complex, multi-jurisdictional, and multicultural environments. Strong analytical and research capabilities, particularly in due diligence, investigations, and preventive risk management. Advanced proficiency in Microsoft Office applications, complemented by hands-on experience with AI-driven tools (e.g., Copilot, generative AI solutions) in a business context. Strong stakeholder management, presentation, and communication skills, with the ability to advise and influence at senior management level. High level of intercultural awareness and ability to navigate matrix organizational structures effectively. Demonstrated personal integrity, sound judgment, and a decisive, solution-oriented mindset with a strategic perspective. Fluency in English and Arabic; additional language skills (e.g., German) are considered an advantage. Solid knowledge of Siemens Compliance Systems and Trade Compliance Rules is considered a plus. What else do you need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about Digital world of Siemens here : www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more results-oriented and better prepared to respond optimally to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>
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About the job Accounting & Admin Officer (Remote) <br> <br><strong> About Us</strong><br>At Whitecollars, we're a global HR consulting and recruitment agency on a mission to help businesses grow! We provide tailored HR services and flat-fee recruitment with a people-first approach-and maintain a 98% client satisfaction rate. <br>Were looking for a detail-loving, process-savvy Accounting & Admin Officer to join our remote team and help us keep everything running smoothly!<br><strong> The Role in a Nutshell:</strong><br>You'll be the go-to person for finance, HR, and admin operations-managing everything from bookkeeping and payroll to onboarding and employee support . If you love wearing multiple hats and being the backbone of day-to-day operations, this role is for you!<br><strong> What You'll Do:</strong><br> <strong> Finance & Accounting:</strong><br><ul><li>Manage bookkeeping, bank reconciliations, and financial reporting</li><li>Prepare balance sheets, P&Ls, and budget tracking</li><li>Issue invoices and manage client collections</li></ul><br> <strong> Payroll & HR Support:</strong><br><ul><li>Process monthly payroll, bonuses, and commissions</li><li>Prepare employment contracts and manage onboarding</li><li>Maintain employee records and track leave balances</li></ul><br> <strong> Benefits & Admin:</strong><br><ul><li>Administer employee benefits and medical insurance </li><li>Act as the main contact for vendor and provider coordination</li><li>Support team members with HR, payroll, and general inquiries</li></ul><br><strong> What We're Looking For:</strong><br><ul><li>Bachelors degree in Accounting, Finance, Business, or related field</li><li>3-5 years of experience in accounting + HR/operations</li><li>Proficiency in accounting software and advanced Excel skills</li><li>Strong attention to detail and love for organization </li><li>Great communicator with a proactive, problem-solving attitude</li><li>Experience with payroll processing and HR administration</li></ul><br><strong> Why Join Whitecollars?</strong><br><ul><li>100% remote work </li><li>Be part of a supportive, people-first culture</li><li>Role with real impact-you'll keep our operations humming!</li><li>Opportunities to grow within a global HR agency</li></ul><br><strong>Ready to Apply?</strong><br>If you're an accounting pro who also enjoys helping people and streamlining processes, we'd love to hear from you!<br> Send your resume and let us know why you'd be a great fit!<br> </div>
<h2 class="h5">Job description</h2>
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TITLE: Localization Senior Officer <br> TEAM/PROGRAMME: EGY Localization OKR LOCATION: Cairo <br> GRADE: 3 CONTRACT LENGTH: Calendar year, with possibility of renewal <br> <p>CHILD SAFEGUARDING: (select only one)</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p>ROLE PURPOSE:</p><br> <p>The Localization Senior Officer will support the establishment and implementation of a locally led funding mechanism in Egypt through coordination of project activities, stakeholder engagement, capacity strengthening initiatives and operational support under the guidance of the line manager. The localization senior officer will cooperate and work closely with the localization technical consultant to ensure the project set up is on track and consistent with the locally led funding mechanism in Egypt. The Senior Officer will manage the project according to SC Project Management Manual (PMM) standards, ensuring timely delivery of governance, legal, fiduciary, MEAL, capacity strengthening milestones while enabling local actors to assume leadership.</p><br> <p>The role will support SC strategic approach to advance genuine localization in Egypt by ensuring that resources flow directly to the organizations closest to communities and best positioned to identify and address their priorities. The role will be responsible for communication and coordination with government and civil society organizations to establish internal system for the locally led funding mechanism to operate. The role holder will clearly communicate from the outset that the locally led funding mechanism is locally led, with SC acting only as a facilitator and steward to ensure full accountability and compliance to national law and SCI policies and guides. The localization senior officer will ensure the real participation on all categories of the Egyptian civil society on the decision making mechanisms</p><br> <br> <p>SCOPE OF ROLE:</p><br> <p>Reports to: TBD</p><br> <p>Staff reporting to this post: 1 Coordinator</p><br> <p>Budget Responsibilities: Yes</p><br> <p>Field Travel: The Localization Senior Officer is expected to travel as needed to other governorates.</p><br> <br> <p>Key Roles and Responsibilities</p><br> <p>Project Planning & Implementation:</p><br> <ul> <li>Support in finalization the project workplan, timeline and risk register in line with PMM.</li> <li>Communicate with the local actors to ensure their understanding and participation on the project set up</li> <li>Coordinate and manage activities across set-up, systems development, pilot grants, and transition/hand-over phases.</li> <li>Track progress against milestones and report regularly, including through Award Review Meetings.</li> <li>Ensure high-quality, timely deliverables and effective use of project resources to meet stakeholder and donor obligations.</li> <li>Support in ensuring compliance with SCI policies and procedures, including safeguarding and child safeguarding across all activities.</li> </ul> <p>Governance capacity building and stakeholder facilitation</p><br> <ul> <li>Collabiorate with the local consultants and oversee delivery of agreed outputs.</li> <li>Work closely with the localization technical consultant to ensure that the set-up phase is participatory and is consistent with localization concepts and approaches</li> <li>Organize and facilitate inclusive consultations with CSOs, grassroots groups, DPOs, youth- and women-led organizations, government stakeholders, donors, and private sector partners.</li> <li>Support in creation of the locally led funding mechanism (e.g., Terms of Reference, governance structures, board election processes, governance charter, and SOPs) ensuring transparent and participatory processes.</li> <li>Facilitate and support coordination of the locally led fund mechanism ensuring the election process is participatory and accountable</li> <li>Monitor the application of safeguarding/child protection policies and proportionate due diligence aligned with PMM and local law.</li> <li>Support engagement with legal advisors and maintain documentation related to registration processes and ensure the mechanism’s structure is compliant and context appropriate. Support sustainability and resource mobilization planning, including contributing information and documentation required for donor briefs/pitches and coordination of fundraising engagement.</li> <li>Support in designing and delivery of capacity strengthening for local actors (e.g., financial management, MEAL, safeguarding, and governance) and coordinate external technical support.</li> <li>Support implementation and documentation of learning and reflection activities for the locally led funding mechanism.Support in Implementing a time-bound transition plan from stewardship to local ownership, progressively transferring decision-making to local actors.</li> </ul> <p>Reporting</p><br> <ul> <li>Coordinate work with MEAL to implement monitoring, evaluation, accountability and learning systems, ensuring that learning informs ongoing delivery and future design.</li> <li>Compile accurate, timely narrative and financial reports (monthly/quarterly and ad hoc) in line with donor requirements and agreed indicators.</li> <li>Support in monitoring the project milestones and indicators and ensure accountability incidents are addressed and feedback provided to beneficiaries and participating CSOs.</li> </ul> <p>Staff Management and Development:</p><br> <ul> <li>Ensure appropriate staffing within the project and that roles/responsibilities are clearly understood.</li> <li>Use SCI performance management processes to set expectations, support performance and deliver staff development plans.</li> </ul> <p>Budget Management and Compliance:</p><br> <ul> <li>Support in managing the project budget, including forecasting, tracking burn rate and ensuring expenditure is aligned to agreed budget lines.</li> </ul> <p>Coordination:</p><br> <ul> <li>Work closely with the Partnership team and with Program Development, Quality and Impact colleagues to align approaches and strengthen design of similar projects.</li> <li>Develop and maintain relationships with government stakeholders and local actors, and coordinate with internal support functions to enable smooth delivery.</li> <li>Coordinate with other locally led paltforms to ensure complementary of support provided</li> </ul> <p>Risk management and communications.</p><br> <ul> <li>Support the maintainance of the project risk register and mitigation actions; ensure timely escalation of high risks to the Head of Programs and SC Norway.</li> <li>Participate in some of external communications during start-up, ensuring messaging emphasizes local leadership and SC’s stewardship role.</li> </ul> <br> <p>BEHAVIOURS (Values in Practice)</p><br> <p>Accountability:</p><br> <ul> <li>holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</li> <li>Self-accountable to ensure the project plan is on track including financial plan</li> </ul> <p>Ambition:</p><br> <ul> <li>sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</li> <li>widely shares their personal vision for Save the Children, engages and motivates others.</li> <li>future orientated, thinks strategically and on a global scale.</li> </ul> <p>Collaboration:</p><br> <ul> <li>builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters.</li> <li>values diversity, sees it as a source of competitive strength.</li> <li>approachable, good listener, easy to talk to.</li> </ul> <p>Creativity:</p><br> <ul> <li>develops and encourages new and innovative solutions.</li> <li>willing to take disciplined risks.</li> </ul> <br> <p>Integrity:</p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p>QUALIFICATIONS</p><br> <ul> <li>Bachelor’s degree in international development, Social Sciences, Law, Business Administration, or related field; Master’s preferred.</li> </ul> <br> <p>EXPERIENCE AND SKILLS</p><br> <ul> <li>Minimum 5 years of progressive experience in capacity strengthening of local actors. at least 3 years in project management roles involving fund or grant mechanisms, pooled funds, or donor compliance.</li> <li>Solid experience of the context in Egypt with strong understanding of NGO legal/regulatory environment and Ministry of Social Solidarity processes.</li> <li>Proven experience in governance design, fiduciary systems, MEAL, safeguarding, and capacity strengthening for local CSOs.</li> <li>Strong facilitation skills and experience convening diverse civil society, government, and donor stakeholders.</li> <li>Ability to travel within Egypt; strong MS Office skills; familiarity with PMM or equivalent project management frameworks.</li> <li>Fluent in Arabic and English (written and spoken).</li> </ul> <br> <p>Additional job responsibilities</p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p>Equal Opportunities </p><br> <p>The role holder is required to perform the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p>Child Safeguarding:</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p>Safeguarding our Staff:</p><br> <p>The post holder is required to perform the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p>Health and Safety</p><br> <p>The role holder is required to perform the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> JD written by: Yasser Hashem Date: April 22, 2026 <br> JD agreed by: Date: <br> Updated By: Date: April 30, 2026 <br> Evaluated: Date: <br> <br> </div>
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<strong>Unlimited F&B</strong> is seeking a highly experienced Chief Financial Officer (CFO) to join our dynamic team in the Hospitality and F&B sectors. The CFO will lead all financial operations, strategic planning, and investor relations, driving the company's financial growth and sustainability while ensuring compliance with regulatory requirements.<br><strong>Key Responsibilities</strong><br><ul><li> Develop and implement financial strategies aligned with business goals in hospitality and real estate development.</li><li> Oversee budgeting, forecasting, and financial reporting to ensure accuracy and timeliness.</li><li> Provide leadership and direction to finance, accounting, and treasury teams.</li><li> Manage capital structure, funding, and investor relations.</li><li> Monitor financial performance and identify areas for improvement and cost optimization.</li><li> Ensure compliance with accounting standards, tax regulations, and corporate governance.</li><li> Lead risk management and mitigation strategies.</li><li> Collaborate with other executives to drive business development and strategic initiatives.</li></ul><br><strong>Requirements</strong><br><ul><li> Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or relevant advanced degree preferred.</li><li> Professional certifications such as CPA, CMA, or CFA are highly desirable.</li><li> Minimum 10 years of progressive leadership experience in financial management within hospitality, F&B, or related industries (Mainly Restaurants & Cafe's)</li><li> Strong knowledge of financial planning, analysis, budgeting, and reporting.</li><li> Proven track record in managing large-scale financial operations, investor relations, and capital raising.</li><li> Excellent strategic thinking, leadership, and interpersonal skills.</li><li> Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.</li><li> Proficiency in financial software and ERP systems.</li></ul><br><strong>Benefits</strong><br>* Social & Medical Insurance<br>* Professional and supportive work environment<br>* Opportunities for growth and development<br> </div>
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<span></span><p><strong><u><span>Job Summary:</span></u></strong></p><br>
<p><span>Implement Travel activities to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.</span></p><br>
<p><strong><u><span>Duties & Responsibilities:</span></u></strong></p><br>
<ul>
<li><span>Follows all relevant Travel policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.</span></li>
<li><span>Reserve Flight ticket, Transportation, Group Meeting and Small Events for Sales and Marketing.</span></li>
<li><span>Reserve Accommodation inside &outside Egypt.</span></li>
<li><span>Create Purchase Order for Flight Tickets, Accommodation, Restaurants and Transportations.</span></li>
<li><span>Handling and revising the Invoices to be sure about the matching between the purchase order and the invoice.</span></li>
<li><span>Work with Accounting department to track payment to all vendors and service provider.</span></li>
<li><strong><span>Job Location: 6th of October City</span></strong></li>
</ul>
<p><strong><u><span>Qualifications: </span></u></strong></p><br>
<ul>
<li><u><span>Experience:</span></u><span> Minimum 1–3 years in corporate travel roles or hotels sector , handling bookings, fares, and operations.</span></li>
<li><u><span>Technical Skills:</span></u><span> Proficiency in MS Office and SAP system.</span></li>
<li><u><span>Soft Skills:</span></u><span> Excellent communication, negotiation, problem-solving, and organizational skills.</span></li>
<li><u><span>Industry Knowledge: </span></u><ul>
<li><span>Manage and oversee all travel arrangements (air, lodging, etc.) and operations.</span></li>
<li><span>Ensure compliance with all travel procedures.</span></li>
<li><span>Maintain records of bookings, expenses, and travel data.</span></li>
</ul></li>
</ul>
<p><strong><u><span>Key Competencies</span></u></strong></p><br>
<ul>
<li><span>Ability to build positive relationships with vendors (airlines, hotels, travel agencies).</span></li>
<li><span>Budget management and reporting.</span></li>
<li><span>Ability to work under pressure and meet deadlines.</span></li>
</ul>
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Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEEnsuring that the organization adheres to information security laws, regulations, and industry standards Including ISO27001 & PCI-DSS compliance & certifications.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Bachelor's degree in information technology, computer science, or a related field<br>-Certifications:- ISO27001 LA or ISO 27001 LI- PCI- GRCP- GRCA<br>- 5-7+ years of experience in Information technology (IT) and Information security- Experience in ISO & PCI compliance and surveillance.- CBE CSF<br>Job Duties & Responsibilities <br>Collaborate with internal teams and provide guidance and support to address security gaps or non-compliance issues in a timely manner<br>Coordinate and facilitate internal and external audits to evaluate the effectiveness of information security controls and ensure compliance with internal policies and external regulations by preparing relevant documentation and evidence to support the audit process and facilitating interviews, data collection, and analysis during the audit, and coordinating follow-up actions to address audit findings.<br>Prepare reports on information security compliance status and progress to ensure transparency and accountability to be presented to management and relevant committees with the necessary information to make informed decisions and prioritize actions.<br>Assuring compliance to security best practices, standards (ISO27001:2013 and PCI-DSS 3.1) and regulatory (CBE CSF) to mitigate risks, protect sensitive information, and maintain customer trust.<br>Ability to lead and manage cross-functional teams and projects to successfully execute information security compliance projects and meet compliance requirements by clearly define project objectives, scope, and deliverables in addition to monitor project progress, identify and address any obstacles or challenges, and provide guidance and support as needed.<br>In-depth understanding of information security regulations and relevant industry standards ISO27001 & PCI-DSS<br>Conducting regular assessments, audits, and gap analyses including third-party audits to identify areas of non-compliance in addition to Developing and implementing remediation plans, monitor compliance, and provide guidance to stakeholders to meet security standards and regulatory requirements.<br>Stay up to date with evolving compliance requirements and industry best practices by proactively reaching out to regulatory bodies, auditors, and external stakeholders
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<strong>TITLE: </strong> Community Engagement Officer <br> <strong>TEAM/PROGRAMME: </strong>PATWAYS Project <strong>LOCATION: </strong>Upper Egypt Field Office- Minya. <br> <strong>GRADE</strong>: 4 <strong>CONTRACT LENGTH: </strong>Fixed Term contract and the position is subject to donor approval. <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The Community Engagement Officer will be responsible for mobilizing communities, facilitating engagement activities, and supporting advocacy efforts in coordination with local stakeholders.</p><br> <p>This role will play a key role in ensuring effective community participation and ownership of project activities. The role involves working closely with community members, local authorities, and project teams to promote inclusive and sustainable development practices.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>Community Engagement & Advocacy Senior Officer</p><br> <p><strong>Staff reporting to this post: </strong>None.</p><br> <p><strong>Budget Responsibilities:</strong> No</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Community Engagement and Mobilization</strong></p><br> <ul> <li>Facilitate community engagement and mobilization activities and ensure active participation in project interventions.</li> <li>Support the planning and implementation of community engagement strategies, like youth led initiatives.</li> <li>Coordinate with local stakeholders to promote awareness and ownership of project goals.</li> <li>Assist in organizing community meetings, workshops, and advocacy events.</li> <li>Collect and document feedback from community members to inform project implementation.</li> <li>Collaborate with the advocacy team to support local-level policy engagement.</li> <li>Work closely with both the Adolescent and Youth Development Officer and Gender Equality Officer, to ensure alignment with youth engagement and gender equality strategies and best practices</li> <li>Monitor and report on community engagement activities and outcomes.</li> <li>Ensure that all activities are implemented in line with SCI’s safeguarding and child protection policies.</li> </ul> <p><strong>Capacity Building and Support linked to SRHR and gender equality.</strong></p><br> <ul> <li>Provide ongoing capacity building and mentorship to field teams, community mobilizers, and youth advocates.</li> <li>Collaborate with technical teams to ensure consistent messaging, alignment with national strategies, and the use of evidence-based approaches in community engagement.</li> <li>Ensure that community engagement tools and guidance are adapted for local contexts and responsive to community feedback.</li> </ul> <p><strong>Monitoring, Evaluation, Accountability, and Learning (MEAL):</strong></p><br> <ul> <li>Contribute to the design of monitoring tools and indicators related to community engagement and advocacy efforts.</li> <li>Track and document community engagement outcomes, success stories, and lessons learned to inform adaptive SRHR and gender programming.</li> <li>Prepare high-quality reports and inputs for different reporting, learning products, and advocacy materials.</li> </ul> <p><strong>Other Duties:</strong></p><br> <p>· Ensure that all activities are implemented in line with SCI’s policies on child safeguarding, gender equality, and safe programming.</p><br> <p>· Represent Save the Children in relevant community-based forums and advocacy platforms.</p><br> <p>· Carry out any other tasks assigned by the Project Manager to support the objectives of the PATHWAY project.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>)</p><br> <p><strong>Accountability:</strong></p><br> <p>· hold him/herself accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· hold the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· Set ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· Widely share their personal vision for Save the Children, engage and motivate others.</p><br> <p>· Think a head, think strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· Build and maintain effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>· Value diversity, see it as a source of competitive strength</p><br> <p>· Be approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· Develop and encourage new and innovative solutions</p><br> <p>· Be willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· Be honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Bachelor’s degree in social sciences, development studies, or a related field.</p><br> <p>· Minimum of 2-3 years of experience in community mobilization or engagement roles, aimed at encouraging social and behaviour change.</p><br> <p>· Strong communication and interpersonal skills.</p><br> <p>· Experience working with local communities and stakeholders.</p><br> <p>· Knowledge of participatory approaches and community development principles.</p><br> <p>· Ability to work independently and as part of a team.</p><br> <p>· Commitment to child rights and gender equality.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <ul> <li>Significant experience in training, capacity building, and mentoring.</li> <li>Experience working on gender and/or SRHR programs and interventions.</li> <li>Ability to think strategically to solve problems and accomplish goals.</li> <li>Well-developed communication skills across cultures.</li> <li>Strong interpersonal skills and ability to work as a team player and independently.</li> <li>Excellent written and oral communication skills.</li> <li>Ability to work under pressure and deliver results with tight deadlines.</li> </ul> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p>We are looking for a detail-oriented and analytical Junior Controls Officer to join our team. In this role, you will be responsible for reviewing customer applications, conducting credit and risk assessments, and ensuring that all credit initiation activities comply with internal policies and regulatory requirements. You will work closely with cross-functional teams to support efficient decision-making while maintaining the highest standards of accuracy, compliance, and customer experience.</p><br>
<br><br><p><b>What you'll do:</b></p><br><ul>
<li>Review customer credit applications to ensure all required information and supporting documents are complete, accurate, and valid.</li>
<li>Assess customer creditworthiness by analyzing financial information, credit history, and repayment capacity.</li>
<li>Conduct customer profiling and risk assessments to determine eligibility and appropriate risk classification.</li>
<li>Ensure all credit initiation activities comply with internal policies, regulatory requirements, and applicable compliance standards.</li>
<li>Coordinate with Sales, Partnerships, Operations, and other internal stakeholders to validate customer information and resolve documentation discrepancies.</li>
<li>Prepare credit assessment reports and recommendations for review and approval.</li>
<li>Maintain accurate and organized records of all credit initiation activities, decisions, and supporting documentation.</li>
<li>Monitor adherence to established processes and identify opportunities to improve operational efficiency and turnaround times.</li>
<li>Support the implementation of process improvements and control enhancements to strengthen operational effectiveness.</li>
<li>Assist with audits, quality assurance reviews, and compliance checks as required.<br></li>
</ul><br><p><b>To succeed in this role, you'll need to have:</b></p><br><ul>
<li>Bachelor's degree in Business Administration, Finance, Economics, Accounting, or a related field.</li>
<li>0–2 years of experience in banking, financial services, fintech, or a related industry.</li>
<li>Strong analytical and problem-solving skills with excellent attention to detail.</li>
<li>Sound judgment and decision-making capabilities.</li>
<li>Excellent communication and interpersonal skills with the ability to collaborate across teams.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.</li>
<li>Ability to work in a fast-paced environment while managing multiple priorities and meeting deadlines.</li>
<li>High level of integrity, confidentiality, and commitment to compliance.<br></li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>As a Compliance Officer, you will be responsible for developing and maintaining compliance policies, conducting audits, and providing guidance to ensure the company meets regulatory requirements. You will monitor regulatory changes, manage compliance issues, and collaborate with internal teams and regulators to uphold a strong compliance framework that supports the company’s operations and growth.<br><br> <br> Key Responsibilities<br><ul><li>Develop, implement, and maintain compliance policies and procedures in accordance with regulatory requirements.</li><li>Conduct regular audits and reviews to identify and mitigate compliance risks.</li><li>Provide guidance and training to employees on compliance matters.</li><li>Monitor regulatory developments and update internal policies accordingly.</li><li>Coordinate with regulatory authorities and external auditors as necessary.</li><li>Investigate and respond to compliance issues, complaints, and breaches.</li><li>Collaborate with other departments to ensure compliance with regulations.</li><li>Prepare and submit regulatory reports and filings as required.</li><li>Stay informed about industry best practices and implement them where applicable.</li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>Bachelor's degree in Law, Finance, Business Administration, or related field. Advanced degree or certification in Compliance is a plus.</li><li>Minimum of 3 years of experience in compliance, preferably in the fintech or financial services industry.</li><li>In-depth knowledge of regulatory requirements related to fintech operations in Saudi Arabia.</li><li>Strong analytical skills with the ability to interpret complex regulations and implement practical solutions.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Fluency in Arabic and English is required.</li></ul> </div>
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<p><strong><u>Job Purpose:</u></strong></p><br><ul><li>Senior Compliance AML Officer to perform compliance tasks as per all applicable regulatory requirements, internal compliance guidelines, policies and procedures.</li><li>Conduct enhanced due diligence on high risk account opening and provide decisions accordingly.</li><li>Review the eName-Checker referrals from Branches / Enabling functions / Operation and provide Compliance clearance in accordance with the bank policies / Regulatory guidelines.</li><li>Daily processing of SAS AML alerts;</li><li>Undertaking AML transaction Monitoring reviews and investigations pertaining to the bank’s customers</li><li>Conduct enhanced due diligence on high risk account opening and provide decisions accordingly.</li><li>To review and monitor accounts as required by the Bank’s KYC / AML policy and Compliance SOP.</li><li>Support the Compliance Manager in the implementation of Compliance initiatives in RBG & CIBG- as may be determined / guided by HO-Compliance from time-to-time.</li></ul><p><strong><u>Key Result Areas:</u></strong></p><br><ul><li>Maintain ongoing awareness/current knowledge of all applicable internal/external compliance requirements and existing/emerging legal/statutory/regulatory environment – identifying any issues that could impact the bank.</li><li>Assist the Compliance Manager in ensuring Bank’s internal procedures/policies remain compliant with regulations/changes and providing support to the relevant stakeholders as and when necessary.</li><li>Maintain a pro-active relationship with business, facilitating timely involvement to ensure compliant/workable solutions to business issues.</li><li>Providing support to other compliance staff members in their respective areas as and when required.</li><li>Assist the Compliance Manager in garnering a strong compliance driven culture/environment within Business Groups/ Divisions.</li><li>Provide support to Compliance Manager in creation of reports/MIS/MERs on issues of Compliance/AML and ensure timely onward submissions, as required.</li><li>Support the team & Compliance Manager to create the Regulatory Reports for accuracy and assist to ensure that the same are submitted to the Regulators in a timely manner after being vetted by the Compliance Manager.</li><li>Assist the Compliance Manager in providing seamless support to the regulator, including Regulatory inspections.</li><li>Assist in the compliance related projects/UATs as and when required and ensure that they are successfully completed within the required time frame.</li><li>Conduct AML review of customer accounts based on AML Alerts and Analytical reports generated by the unit.</li><li>Responsible for conducting money laundering related investigations by analyzing customer transactions/ trend, drawing conclusion, and drafting Suspicious Activity Report for submission to relevant regulatory authorities.</li><li>Support business/ operations by providing compliant solutions to regulatory requirements and intervene where necessary to stop a transaction / process / business proposal – seeking guidance from Manager Compliance.</li><li>Actively participate in applications, systems and product development and provide value added recommendations to ensure that all systems and products in the bank have appropriate controls to ensure compliance with bank’s AML policy. </li><li>Perform additional tasks / conduct Compliance related investigations as required / determined by Compliance Manager, identifying any issues / concerns and report findings/recommendations for corrective action, as required.</li></ul><p><strong><u>Operating Environment, Framework and Boundaries, Working Relationships</u></strong></p><br><p><span><span>q</span></span> Detailed knowledge on KYC / AML policies of the Bank;<br><span><span>q</span></span> Familiarity with various banking laws and practices;<br><span><span>q</span></span> Clear understanding of business requirements in relation to KYC / AML;<br><span><span>q</span></span> Detailed understanding of main systems and the interactions / use Core banking, SAS, Side viewer, Business objects etc., as applicable)<br> </p><br><p><strong><u>Problem Solving</u></strong></p><br><ul><li>Proactive approach to problem solving and handling of situation</li><li>Analytical thinking and educative judgement</li></ul><p><strong><u>Knowledge, Skills and Experience:</u></strong></p><br><p><span><span>q</span></span> Graduate with 1-3 years banking experience including 1 year in AML Compliance<br><span><span>q</span></span> Good communication and inter-personal skills.<br><span><span>q</span></span> Computer literate and good command over spoken and written English </p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound & outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li></ul><br><span><span>Key Result Areas </span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
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<span><span><strong>1</strong></span></span><span><span><strong>Job Title</strong></span></span><p><span>Senior Authorization Officer</span></p><br><span>Department</span><p><span>Electronic Delivery RBG</span></p><br><br><span>Direct Supervisor</span><span>Job Number</span><p><span><span>RBG--299</span></span></p><br><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><ul><li><p><span>To look after all International / MB cardholders charge approval request from merchants.</span></p><br></li><li><p><span>To provide assistance to merchants in their terminal problems by instructing them some steps, monitor and coordinate authorization unit staff activities.</span></p><br></li></ul><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span>Operating Budget</span></p><br><p><span>Number of Staff</span></p><br><br><p><span>Capital Exp. Budget</span></p><br><p><span>Other</span></p><br><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><ul><li><p><span>Processing manual authorization for MB / International cards, conveying response accordingly in order to allow merchants to accept or refuse the charge.</span></p><br></li><li><p><span>Hot listing lost / stolen cards preventing from chances of fraudulently transactions.</span></p><br></li><li><p><span>Activating, pin initializing for Credit / Electron cards to allow cardholder to use his card.</span></p><br></li><li><p><span>Advising other banks to release CH blocked amounts which merchant doesn’t have claim on.</span></p><br></li><li><p><span>Solving merchants POS terminals problems so that they can use terminals again, routing the calls to MSU if terminal to be replaced.</span></p><br></li><li><p><span>Processing pickup cards and issuing rewards for the merchants that recovered pick up cards according to the Visa rules and regulations and recovering handling / reward fee from other issuers.</span></p><br></li><li><p><span>Recovering telex charges for telex made to other issuer for their cardholders problem / transaction requests.</span></p><br></li><li><p><span>Receiving ATM captured cards from CPS and sending to branches to return the cardholder.</span></p><br></li><li><p><span>Creating MDC tape containing all data of transactions of merchants to interchange data with Visa / MasterCard, similarly sending Visa incoming advise to A-12 to process.</span></p><br></li><li><p><span><span>Managing to enable 3D secure transactions notification to email for card holders.</span></span></p><br></li><li><p><span><span>Managing to activate the Digital wallet activation request for cards holders.</span></span></p><br></li><li><p><span><span>Managing Limit Increase/card activation/PIN rest for Corporate supplementary card holder.</span></span></p><br></li><li><p><span><span>Arranging instant call back to royal family, VVIP & Corporate cards clients to advise them about transaction decline reason and handhold the client to facilitate the spend</span></span><span><span>.</span></span></p><br></li><li><p><span><span>Processing clients MOB fund transfer limit increase temporarily /permanent request across all segments</span></span></p><br></li><li><p><span><span>Managing all increase of the hold release request due to repeated IT incidents, where debit /credit card transactions</span></span></p><br></li></ul><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span>Not allowed to approve transaction more than 5% of credit limit, deactivating cards, replacement, not allowed to reactivate card reported as lost if customer finds back.</span></p><br></li><li><p><span>MSU for terminal problem and other issues, MSD for merchant payment settlement issues, DRU for card holder disputed transaction issues.</span></p><br></li><li><p><span>TSD for Visa and its system problems, Support Center for system problems, Call Center / MB for cardholders inquiries, Collection Department for cardholder inquiries for stopped card, Risk Management for Fraud transactions assistance, Customer Services Center for our cardholders.</span></p><br></li><li><p><span><span>Not allowed to change fund transfer limit increase without obtained approval as</span></span></p></li></ul></div>
E-Payment Production Switch Officer<br>Job Responsibilities: Switch Operations Management Monitor and support the daily operations of the e-payment switch to ensure stability and availability. Assist in managing transaction flows, including authorization, routing, clearing, and settlement processes. Analyses switch performance metrics and provide recommendations to enhance service reliability. Configure transaction rules, routing parameters, and processing limits as per business requirements. Support and Incident Management Respond to and resolve technical issues related to the e-payment switch promptly and conduct root cause analysis for incidents and implement preventive solutions. System Enhancements and Integrations Collaborate with technical and business teams to implement new features, test and validate updates, customizations, and configurations for smooth deployment. Ensure the payment switch adheres to regulatory standards (e.g., PCI DSS, EMV, PSD2). Vendor and Network Coordination: Liaise with vendors and network providers to address system-related issues. Documentation and Reporting: Maintain comprehensive records of system configurations, workflows, and procedures Qualifications: Bachelor’s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field. Strong knowledge of e-payment switch systems and transaction protocols (e.g., ISO 8583, ISO 20022). Experience with payment networks (e.g., Visa, Mastercard) and switch operations is an advantage. Familiarity with APIs, middleware, and integration technologies. Basic understanding of compliance and security standards (e.g., PCI DSS, EMV). Excellent problem-solving, communication, and organizational skills.
<h2 class="h5">Job description</h2>
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<p>JD Attached</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
Company Description Saudi Firmness is an investment company based in Cairo, Egypt, focused on driving growth across sectors such as Oil and Gas, Energy, Construction, Pharmaceuticals, and Heavy Steel Fabrication. The company serves as the technical office support for Emkan Holding, a well-established Saudi Arabian group with over fifty years of experience, providing a strong foundation of trust and expertise. Saudi Firmness emphasizes responsible and sustainable growth, actively supporting eco-friendly projects that create long-term value for communities. A professional, quality-driven team delivers reliable products and services to a diverse customer base. The organization offers opportunities for talent to contribute to impactful projects while helping shape a more sustainable future.<br>* Mandatory Requirements:-ITIL Certification (Foundation or higher)-Experience working within a structured IT environment is preferred-Experience with vendor coordination and operational governance is an advantage-Strong understanding of IT operations and governance- Experience in IT policies, procedures, and compliance-Understanding of access management and segregation of duties-Experience in vendor and contract coordination-Strong documentation, follow-up, and organizational skills -Strong understanding of IT operations and service management-Ability to develop and maintain policies and procedures-Good understanding of risk management concepts-Strong organizational and documentation skills- Good communication and stakeholder coordination abilities-Analytical and problem-solving mindset-Ability to manage multiple priorities and follow-up activities* Preferred:- Knowledge or awareness of:o ISO 20000 o ISO 27001o IT Governance framework- Experience with ITSM / Service Desk systems- Understanding of cybersecurity governance concepts- Experience in IT audit or compliance environments* Educational Background: Bachelor’s degree in:-Information Technology -Computer Science -Information Systems or related field Years of Experience: 4+ years of experience in o IT operationso IT governanceo IT Complianceo IT risk management or related fields * Technical Knowledge:-IT governance and operational processes-IT service management concepts-Vendor and contract management-Access management and segregation of duties-Operational risk and compliance practices-Basic understanding of cybersecurity governance concepts Certifications (Mandatory):-ITIL Certification (Foundation or higher)* Nice to Have-ISO 27001 awareness or certification-ISO 20000 awareness or certification-ITSM-related certification Sers. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external auditors. Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field; relevant certifications (e.g., CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor) are an advantage. Experience working in or with investment, industrial, or energy-related sectors is a plus. High level of integrity, attention to detail, and commitment to continuous improvement in IT governance, risk