Program Officer Jobs in Egypt
15857 Jobs Found
Limitless Naturals is a fast-growing wellness brand that has been serving the Egyptian market—and beyond—since 2020. Specializing in food supplements, multivitamins, and sports nutrition, we offer a diverse range of high-quality, science-backed products that support healthier, more active lifestyles. Our brand was born from a belief that everyone deserves access to effective, trustworthy wellness solutions—and we've been on a mission ever since to empower individuals to live at their fullest potential. With a keen eye on global trends and consumer needs, we pride ourselves on our agility, our ability to capture emerging health movements early, and our commitment to staying ahead of the curve. <br>Job Summary: We are seeking a passionate and talented Consumer & Market Insights Manager to join our dynamic team. The Insights & Business Intelligence Manager will deliver decision-grade insights that shape innovation choices and strengthen portfolio decisions across markets. The role ensures that recommendations are grounded in real consumer and HCP needs, validated evidence, market attractiveness, and cross-country opportunity sizing. <br>Key Responsibilities: Decision-Making Responsibilities Lead interpretation and synthesis of market, consumer, competitive, and performance data. Define the analytical scope and evidence required to support innovation and portfolio decisions. Determine whether existing evidence is sufficient or if additional data collection is required. Market & Opportunity Intelligence Lead opportunity sizing and market attractiveness assessments for Egypt, KSA, UAE, and other priority markets. Conduct deep-dive analysis of pharmaceutical and FMCG datasets to identify growth spaces, unmet needs, competitive dynamics, and category trends. Integrate multiple data sources (IQVIA, FMCG datasets, retailer data, scientific trends, claims evolution, pricing landscapes) Identify category trends, unmet needs, competitive dynamics, claims evolution, and scientific signals. Define and document consumer and HCP problem statements based on insight-driven evidence. Prepare opportunity sizing reports and strategic insight summaries that support idea evaluation and prioritization. Portfolio-Level Insight & Cross-Market Comparability Build and maintain a cross-market opportunity map showing relative value, risk, and scale potential across categories and countries. Provide insight-driven scenarios that support effective portfolio trade-offs. Maintain a single source of validated market facts to ensure consistency across Markets Deliver insight summaries that clarify relative value, risk, scalability, and competitiveness. Post-Launch Intelligence & Performance Analytics Lead post-launch performance analysis using sales trends, IQVIA trends, consumption patterns, retailer/HCP feedback, and digital/consumer signals. Compare actual launch performance to objectives and identify risks, gaps, and opportunities. Provide clear recommendations on how to scale, optimize, or adjust launched brands across markets. Ensure structured learnings from post-launch reviews are captured and integrated into future innovation and portfolio decisions. Insight Agenda Ownership & Evidence Standards Own the insight agenda and define key insight questions required to support innovation, portfolio, and launch decisions. Determine what evidence is decision-critical vs. optional and when existing data is sufficient vs. when new research is required. Recommend, design, or coordinate consumer/HCP research (qualitative or quantitative) when additional insight is required. Translate complex analytics into simple, actionable business implications for senior stakeholders. <br><br>Requirements<br><br>Bachelor's degree in Business or related field. Specialized certifications in analytics/BI are a plus. 3+ years of experience in insights, analytics, marketing science, category analysis, or business intelligence roles. Strong background in pharmaceutical, nutraceutical, OTC, or FMCG sectors. Strong command of IQVIA, FMCG datasets, retailer data, or FMCG consumer insight platforms High proficiency in Excel, Power BI, dashboards, and data modeling. Experience conducting or managing consumer/HCP research (qualitative or quantitative). Knowledge of analytics tools, SQL basics, or BI systems.
Job Title: PMO Senior Manager<br>Deliver Egypt’s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt’s first High Speed Rail network. We are looking for you as early as possible as Senior PMO Manager for DB-El Sewedy Railway Operation Egypt for the primary location Cairo.<br>The role: Reporting to the PMO Director, the Senior PMO Manager is responsible for establishing and leading the Project Management Office (PMO), ensuring effective governance, integrated planning, project controls and executive reporting across the organization. The role provides transparency on project performance, supports executive decision-making and drives alignment between all functional workstreams to enable the successful mobilization and delivery of Egypt’s first High Speed Rail project.<br>Your responsibilities:Responsible for organizational governance, integrated planning, performance management, risk and change management, policy deployment and executive reporting across all operational and maintenance functions. The position provides visibility on contractual compliance, operational performance and strategic initiatives, enabling management to make informed decisions and achieve organizational objectives. Establish and maintain contractual obligations register and ensure fulfillment of all customer and shareholder requirements. Monitor compliance against contractual KPIs, SLAs and reporting requirements. Coordinate cross-functional actions to address contractual gaps and non-conformities. Lead the development, review and continuous improvement of PMO policies, procedures, frameworks and management systems. Ensure alignment of organizational procedures with contractual obligations, railway industry standards and corporate governance requirements. Establish, lead and continuously improve the Project Management Office (PMO). Develop and implement PMO governance standards, methodologies and best practices. Coordinate and maintain the integrated master schedule across all departments and workstreams. Monitor operational and strategic initiative delivery, ensuring achievement of business objectives, contractual commitments and performance targets. Develop and maintain integrated organizational schedules covering mobilization activities, operational readiness plans, strategic initiatives, audits, certifications and contractual deliverables. Develop and maintain executive dashboards covering operational performance, contractual compliance, risks, changes, strategic initiatives and key organizational KPIs. Oversee project controls, including schedule monitoring, forecasting and change management. Maintain the enterprise risk register, facilitate risk assessments and ensure mitigation actions are effectively implemented and monitored across all functions. Ensure effective collaboration and alignment across all internal stakeholders and functions. Promote compliance with contractual obligations, governance requirements and project procedures. Manage the requirements traceability framework and ensure deployment of contractual and organizational requirements across all departments. Coordinate with various departments such as Operations, Maintenance, Safety, Quality and other Supporting Functions to ensure timely closure of requirements.<br>Your profile/ qualifications:Bachelor’s degree in engineering, postgraduate studies or professional qualifications in Project Management is advantageous Master’s degree is considered an advantage. Professional certification such as PMP®, PRINCE2®, PMI-PMOCP or equivalent is preferred. Minimum 10 years of experience in PMO, project controls, operations performance management or organizational governance. Proven experience in a senior PMO leadership role. Strong background in project governance, planning, project controls and executive reporting. Experience working on large-scale infrastructure, transportation or railway projects. Ability to manage complex stakeholder environments and cross-functional teams. Experience within international and multicultural organizations. Excellent communication, analytical and problem-solving skills with the ability to present information to senior management.<br><br>General Information:DB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.
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<strong>About the Role</strong><p>We are looking for a Senior Product Manager to bring strategic clarity and operational discipline to a growing, multi-product portfolio (mCommons, Waterfall, Mappy/MAPI, and Rant & Rave). This is not a ticket-writing role — it's a role for someone who can see the bigger picture, coach a team that's currently more comfortable with execution than strategy, and build the roadmap and reporting discipline the organization needs as it scales post-independence.</p><br><p>You'll work directly with product leadership and existing Product Owners, helping the org move from reactive, ticket-by-ticket firefighting to proactive, roadmap-driven planning — while still staying close enough to the day-to-day to unblock teams when needed.</p><br><strong>What You'll Own</strong><strong>Roadmap & Strategy</strong><p>Own a "now / next / later" product roadmap across multiple products, communicating direction clearly to engineering, product, and executive stakeholders</p><br><p>Translate customer complaints and CSM (Customer Success Manager) requests into coherent strategic priorities — rather than one-off tickets with no bigger-picture tie-back</p><br><p>Anticipate shifts 2-3 months out and guide the team through pivots as priorities change</p><br><strong>Team Coaching & Facilitation</strong><p>Coach current Product Owners — who currently operate more like business analysts — to think and operate at a true product management level</p><br><p>Facilitate cross-product triage and planning conversations, understanding what's coming this week, next week, and next month across the portfolio</p><br><p>Support (not necessarily run) ceremonies like standups, grooming, and retros — existing team leads handle day-to-day facilitation, but you'll need visibility into these to inform the bigger picture</p><br><strong>Process & Reporting</strong><p>Fix broken sprint structure and reporting hygiene (currently, dev and QA work is mixed into a single sprint, breaking velocity and burndown tracking)</p><br><p>Establish consistent Jira ticket hygiene and standards across teams</p><br><p>Build reporting that can travel up to the executive level — clear, concise status that shows what's happening and why</p><br><strong>Cross-Functional & Cross-Timezone Coordination</strong><p>Bridge the gap between customer-facing teams (CSMs) and engineering/product — Mobile Commons operates as both a product company and a marketing agency, and requests from custom/high-touch clients need a cleaner intake process</p><br><p>Improve communication structure across a distributed team spanning US, India, Ukraine, and Russia — including async workflows, written standups, and centralized communication channels</p><br><p>Build strong working relationships across engineering and product — success here isn't just about engineering delivery, it's about making both sides effective</p><br><strong>Organizational Assessment</strong><p>In the first weeks, assess team structure and current process maturity across products, and provide a clear recommendation: is the current structure sufficient, or are additional roles (e.g., a Scrum Master or a second PM) needed?</p><br><strong>What We're Looking For</strong><strong>Must-Haves</strong><p>10+ years of experience in product/project management, ideally with progression into strategic product ownership</p><br><p>Proven experience running Agile/Scrum practices — certification (CSM, SAFe, or equivalent) strongly preferred</p><br><p>Demonstrated experience managing or coaching offshore/distributed engineering teams (India, Eastern Europe, or similar)</p><br><p>Strong systems thinking — comfortable zooming out from a single ticket to see organizational-level patterns and root causes</p><br><p>Experience fixing broken or immature PM processes (sprint structure, reporting, ticket hygiene) at a prior company</p><br><p>Excellent communication skills — able to translate technical/operational detail for executive audiences</p><br><strong>Nice-to-Haves</strong><p>Prior experience in a hybrid product + services/agency environment</p><br><p>Familiarity with a modern web tech stack (Java, Ruby on Rails, Elixir, or similar) — not required, but helpful for building credibility with engineering</p><br><p>Experience in martech, adtech, or mobile messaging/communications platforms</p><br><strong>What This Person Is NOT</strong><p>Not someone who needs to be told exactly what to do — this role is explicitly <strong>not</strong> "monkey work"</p><br><p>Not primarily a hands-on daily Scrum Master for a single team (existing leads cover that) — though comfort stepping in when needed is a plus</p><br><p>Not required to be a deep technical expert in any specific language/framework</p><br><strong>Success Looks Like (First 90 Days)</strong><p>A clear, socialized product roadmap across mCommons, Waterfall, Mappy, and Rant & Rave</p><br><p>Diagnosed and proposed a fix for the broken sprint/reporting structure</p><br><p>Existing Product Owners showing early signs of leveling up toward strategic thinking, not just ticket execution</p><br><p>A recommendation on whether additional roles (Scrum Master, junior PM) are needed</p><br><p>Improved visibility for leadership into weekly/monthly status across the whole portfolio</p><br> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking an experienced <strong>Social Media Manager</strong> to lead the execution and growth of social media initiatives across both the company's brand and client accounts. This role combines content strategy, content creation, community engagement, analytics, and client collaboration to increase brand awareness, audience growth, and lead generation through social media marketing.</p><br>Role Overview<p>The <strong>Social Media Manager</strong> will be responsible for planning, creating, publishing, and optimizing social media content across multiple platforms while managing both company and client social media accounts. This role will oversee content calendars, identify growth opportunities, engage with online communities, analyze campaign performance, and collaborate closely with clients and internal teams to execute successful social media strategies.</p><br><p>This role is ideal for someone who enjoys combining creativity with data, understands how social media contributes to business growth, and thrives in a fast-paced agency environment managing multiple brands simultaneously.</p><br>Location<p><strong>Fully Remote | 10 AM - 2 PM EST (Part-time)</strong></p><br>Key ResponsibilitiesSocial Media Management<ul><li><p>Develop and manage social media calendars across multiple platforms and client accounts.</p><br></li><li><p>Publish content consistently while ensuring alignment with brand voice and campaign objectives.</p><br></li><li><p>Monitor industry trends, platform updates, and algorithm changes to improve content performance.</p><br></li><li><p>Identify opportunities to increase audience growth, engagement, and brand visibility.</p><br></li></ul>Content Creation<ul><li><p>Create engaging social media content, including graphics, captions, short-form videos, and other digital assets.</p><br></li><li><p>Edit and optimize content for LinkedIn, Instagram, TikTok, YouTube Shorts, and other relevant platforms.</p><br></li><li><p>Research trending topics, competitor content, and viral formats to generate new content ideas.</p><br></li><li><p>Collaborate with internal teams to develop educational, promotional, and thought leadership content.</p><br></li></ul>Community Engagement<ul><li><p>Monitor comments, direct messages, and audience interactions across social media platforms.</p><br></li><li><p>Foster engagement by responding professionally and maintaining consistent brand messaging.</p><br></li><li><p>Build relationships with industry leaders, influencers, partners, and target audiences.</p><br></li><li><p>Identify opportunities to strengthen online communities and increase audience participation.</p><br></li></ul>Analytics & Reporting<ul><li><p>Track social media KPIs including reach, engagement, follower growth, conversions, and campaign performance.</p><br></li><li><p>Build reporting dashboards and present actionable insights.</p><br></li><li><p>Create and manage UTM tracking for campaign measurement and lead attribution.</p><br></li><li><p>Analyze campaign results and recommend data-driven improvements.</p><br></li></ul>Client Collaboration<ul><li><p>Serve as a client-facing representative for social media initiatives when needed.</p><br></li><li><p>Communicate campaign performance, recommendations, and strategic updates.</p><br></li><li><p>Coordinate with internal teams to execute client social media strategies successfully.</p><br></li><li><p>Manage client expectations while ensuring projects remain aligned with business objectives.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience managing social media accounts in a professional environment.</p><br></li><li><p>Experience working within a B2B marketing agency or client-service environment is strongly preferred.</p><br></li><li><p>Experience creating and managing content calendars across multiple brands.</p><br></li><li><p>Experience developing social media content, community engagement strategies, and performance reporting.</p><br></li><li><p>Client-facing experience is a strong plus.</p><br></li></ul>Skills<ul><li><p>Social media strategy and execution</p><br></li><li><p>Content creation and copywriting</p><br></li><li><p>Short-form video editing</p><br></li><li><p>Community management</p><br></li><li><p>Social media analytics and reporting</p><br></li><li><p>UTM tracking and campaign attribution</p><br></li><li><p>Canva</p><br></li><li><p>Adobe Creative Suite</p><br></li><li><p>CapCut</p><br></li><li><p>LinkedIn</p><br></li><li><p>Instagram</p><br></li><li><p>TikTok</p><br></li><li><p>YouTube</p><br></li><li><p>Google Analytics</p><br></li><li><p>AI tools such as ChatGPT or Claude</p><br></li></ul>What Success Looks Like<ul><li><p>Social media channels consistently publish engaging, high-quality content.</p><br></li><li><p>Audience reach, engagement, and follower growth continue to improve.</p><br></li><li><p>Social media initiatives contribute to measurable brand awareness and lead generation.</p><br></li><li><p>Performance reporting provides actionable insights that improve future campaigns.</p><br></li><li><p>Clients receive proactive communication and remain confident in the social media strategy and execution.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing marketing organization where you'll own social media execution across multiple brands while helping clients strengthen their online presence. You'll have the opportunity to combine creativity, analytics, and client collaboration to drive measurable marketing results while continuing to grow your expertise in social media strategy and digital marketing.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>Audit & Assurance | Assistant Manager</strong><br><strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.<br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br><strong>Audit & Assurance | Assistant Manager </strong><br>During your tenure as an<strong> Assistant Manager in Audit & Assurance,</strong> you will demonstrate and develop your capabilities in the following areas: <br><ul><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation </li><li>Understands allocation of responsibilities between the engagement team and experts or specialists, including timescales and how the work of experts and specialists will contribute to the objectives of the audit </li><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation </li><li>Understands allocation of responsibilities between the engagement team and experts or specialists, including timescales and how the work of experts and specialists will contribute to the objectives of the audit </li><li>Coordinates with management and expert/specialists for the key engagement or project deliverables and due dates. Track's findings of work performed and follows up the impact of work to be performed by other members of the engagement team </li><li>Applies guidance material in relevant guides, practice aids, and tools so that an appropriate level of professional skepticism is reflected in procedures performed, evidence obtained, and conclusions reached </li><li>Signs off appropriately on work performed and reviewed. Takes responsibility for meaningful completion of all necessary checklists, procedures and tailoring and concluding questions prior to signing-off. Proactively checks whether others have signed off appropriately and follows up where necessary </li><li>Contributes to the development of a comprehensive project plan, using prior year knowledge to help identify audit priorities that can be performed earlier in the audit cycle. Seeks awareness of contingency plans if the entity's management team fails to meet their deadlines </li><li>Prepares and reviews documentation by anticipating questions that reviewers may ask, including not just the conclusion but the relevant facts, analysis, reference to authoritative literature and professional judgements made in reaching it </li><li>Encourages wider team adopt an attitude of professional skepticism, to have a questioning mind-set and to further investigate as and when appropriate. Is able to identify the key questions to be answered </li><li>Document's objectivity, independence, and continuance decisions, checking that sufficient enquiries have been made and that all information has been captured. </li><li>Checks that staff on the engagement have adequate technical knowledge, including industry knowledge, for the areas in which they are working. Provides briefings as required </li></ul><br><strong>Leadership Capabilities: </strong><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills </li><li>Understands how their daily work contributes to the priorities of the team and the business </li></ul><br><strong>Qualifications: </strong><br><ul><li>6+ years of experience in auditing, with leading professional services firms or large multinational organizations and systems. </li><li>Degree in Business, Accounting, or related field. </li><li>Successful record of engagement management </li><li>Fluent in English (Reading, Speaking and Writing). Arabic is a plus. </li><li>CPA, CA, CIA, CISA or equivalent </li></ul><br> #LI-NN1<br> </div>
<p>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education (if blank, degree and/or field of study not specified)</strong><br>Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br>Desired Languages (If blank, desired languages not specified)</p>
Role Objectives<br>As a Senior Category Manager, you will develop and implement category strategies, foster supplier relationships, and leverage data analytics to optimize performance. You'll also lead contract negotiations, plan promotions, and ensure efficient execution of CPG agreements.<br>Roles & Responsibilities:Develop and execute a comprehensive strategy for the category that aligns with overall business objectives and drives growth. Build and maintain strong, collaborative relationships with suppliers by fostering open communication, sharing insights, and identifying opportunities for mutual success. Leverage data analytics tools to monitor category performance, evaluate trends, and refine strategies based on insights. Design and implement promotional campaigns, including discounts, sales events, and cross-category initiatives, to enhance category performance and customer engagement. Lead contract negotiations with suppliers, ensuring clear communication, effective collaboration, and optimal outcomes for all parties. Oversee the finalization and execution of CPG agreements, ensuring campaigns are delivered on time and meet performance targets. Job Requirements Bachelor’s degree in Business Administration, Marketing, or a related field; an advanced degree is a plus.5+ years of experience in category management, or a related role in a fast-paced environment. Strong expertise in developing and executing category strategies aligned with business objectives. Proven ability to build and maintain strong, collaborative relationships with suppliers. Proficiency in data analytics tools and the ability to make data-driven decisions. Experience in planning and executing promotional strategies, including cross-category campaigns. Strong negotiation skills with a track record of successfully finalizing contracts and agreements. Excellent communication and interpersonal skills to effectively engage with stakeholders and teams. Exceptional organizational and time management skills to handle multiple priorities in a dynamic environment.
SGS is a Swiss multinational company headquartered in Geneva, which provides inspection, verification, testing and certification services. It has more than 96,000 employees and operates over 2,600 offices and laboratories worldwide.<br><br><br><br>Job Description<br><br>Lead and drive Sales in Egypt, with a strong focus on Testing, Inspection and Auditing. The role is accountable for achieving sales growth, and ensuring exceptional customer engagement aligned with business objectives.<br><br>Key Responsibilities<br><br>1. Commercial Leadership & Performance<br><br>Lead and manage all sales, sales support, and marketing functions to achieve revenue targets and growth objectives. Define, implement, and monitor KPIs and sales targets aligned with business strategy. Drive pipeline development, forecasting accuracy, and conversion performance. 2. Market Development & Growth<br><br>Identify, evaluate, and develop new business opportunities. Conduct market research and competitor analysis to guide strategic decisions. Contribute to portfolio expansion by supporting development of new services and certification schemes. 3. Sales Execution & Customer Engagement<br><br>Ensure high-quality handling of client inquiries, proposals, tenders, and contracts. Build and maintain strong relationships with key clients, partners, and stakeholders. Engage clients at all levels. 4. Cross-functional Collaboration<br><br>Collaborate with technical, operational, and delivery teams to ensure:Feasibility and alignment of proposed services Smooth execution of projects Work closely with Business Manager and leadership on strategic initiatives and growth plans. 5. Service Innovation & Development<br><br>Support management in designing and launching new certification schemes and services aligned with market needs. Monitor global trends in sustainability standards and digital assurance frameworks. <br><br>Qualifications<br><br>Bachelor’s degree in Business, Marketing, Engineering, or related field. 5-7 years of experience in sales and marketing, preferably in:Agriculture or Minerals Fields. Certification bodies (ISO, auditing, compliance) Sustainability / ESG services Digital trust Proven track record in B2B sales and business development<br><br><br><br>Additional Information<br><br>How to Apply:<br><br>Interested candidates are invited to send their updated CVs to:<br><br>Riham.hassan@sgs.com
About Enpal Enpal is Europe's leading renewable energy company, helping households transition to a more sustainable future through solar systems, heat pumps, smart meters, and AI-powered energy management.<br>About the Role As a Junior Portfolio Manager at Enpal, you will support the management and optimization of one of the largest renewable energy portfolios in Europe. You will work closely with our Portfolio Management, Finance, Controlling, and Operations teams to monitor portfolio performance, ensure accurate reporting, and support financing activities. In this role, you will gain hands-on experience in structured finance, asset management, and renewable energy projects while contributing directly to the growth and financial success of Enpal’s solar and battery storage portfolio.<br>What you'll do• Support the monitoring and optimization of our solar and battery storage portfolios, ensuring accurate performance tracking, covenant compliance, and timely reporting.• Prepare and analyze financial reports for internal stakeholders, lenders, and financing partners.• Support the monitoring of loan agreements and financing structures, identifying potential risks and supporting the implementation of mitigation measures.• Ensure data quality and consistency by collaborating closely with Controlling, Treasury, Cash Collection, and operational teams.• Analyze portfolio performance indicators and contribute to identifying opportunities for improvement and value creation.<br>Qualifications • Bachelor’s or master’s degree in finance, Accounting, Economics, Business Administration, or a related field.• Professional experience in finance, controlling, investment banking, structured finance, asset management, or a related field.• Strong analytical skills and the ability to work with complex financial data.• Good understanding of financial statements, reporting processes, and corporate finance concepts.• Proficiency in financial modelling (Excel-based cash flow models, scenario and sensitivity analysis); experience with project finance or structured finance models is a plus.• Strong communication skills and ability to collaborate with different internal and external stakeholders.
As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers. You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br><br>Requirements<br><br>Partners Recruitment, Onboarding & Enablement<br><br> Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts Build new partnerships across the MEA region in alignment with Intella's go-to-market strategy Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella's solutions<br><br>Partners Account Management<br><br> Build strong relationships with relevant partners' stakeholders to facilitate communication and collaboration Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership Build partner commercial constructs and ensure partner compliance with established agreements<br><br>Through-Partner Pipeline Generation<br><br> Engage with the partner to generate a qualified leads pipeline of enterprise accounts Act as a liaison between intella's enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process Design and manage through-partner SMB scale motions<br><br>Job Specification:<br><br> Previous experience in similar roles driving B2B channel sales for technology solutions Previous experience driving scale motion through partners 5 to 7 years of experience MEA Region - multi-country territory experience
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<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
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<p>To ensure that each food and beverage outlet and banquet is managed successfully as an independent profit center.<br>
To ensure that each outlet is managed by a management team (outlet manager) who are totally accountable for their profitability.<br>
To coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan.<br>
To monitor all costs and recommend measures to control them.<br>
To ensure that the department operational budget is strictly adhered to.<br>
To ensure that all the outlets and banquet is managed efficiently according to the established concept statements.<br>
To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.<br>
To represent the food and beverage department on the hotel's executive committee.</p>
<h4>Qualifications</h4>
<ul>
<li>Minimum three years experience required</li>
<li>Managerial skills</li>
<li>Communication skills</li>
<li>Leadership skills</li>
<li>Fluent in English</li>
<li>Luxury attitude</li>
<li>Egyptian nationality</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English; additional languages are a plus</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><h2 >About the Role</h2><p >As an Associate Manager, Manufacturing Operations, you will lead daily production processes, ensuring alignment with production plans, quality standards, and safety requirements. You will collaborate cross-functionally with Planning, Quality, Maintenance, and Warehouse teams to deliver efficient and uninterrupted operations while driving continuous improvement initiatives such as LEAN and TPM.</p><h2 >About the Team / Department</h2><p >You will join a dynamic Manufacturing Operations team focused on delivering operational excellence in a fast-paced FMCG environment. The team collaborates closely with Supply Chain, Quality, Engineering, and Logistics to meet business goals and serve customers effectively.</p><h2 >Responsibilities</h2><ul ><li >Execute production plans in coordination with Factory Planning to meet volume, timing, and quality targets</li><li >Lead and supervise production teams, ensuring clear accountability, performance, and adherence to standards</li><li >Monitor and improve production line performance using KPIs and performance management tools</li><li >Ensure product quality by maintaining process control, minimizing waste, and reducing scrap levels</li><li >Drive continuous improvement initiatives using TPM and Lean methodologies</li><li >Maintain compliance with Safety, Health & Environment (SHE) standards and promote a safety-first culture</li><li >Collaborate with Maintenance to ensure equipment reliability and optimal performance</li><li >Oversee SAP production order execution, variance analysis, and inventory accuracy</li><li >Lead warehouse coordination and finished goods flow to ensure smooth logistics operations</li><li >Develop and coach team members, enabling skill-building and career progression</li></ul><h2 >Experience You ll Bring</h2><ul ><li >Bachelor s degree in Engineering or a related field</li><li >Minimum 8 years of experience in Manufacturing Operations within FMCG or similar industries</li><li >Experience managing production teams and driving operational performance</li></ul><h2 >Behaviors You ll Need</h2><ul ><li >Strong leadership and team development capability</li><li >Results-oriented with a focus on efficiency and cost optimization</li><li >Analytical mindset with the ability to interpret KPIs and drive action</li><li >Collaborative and effective communicator across functions</li></ul><p >This role isn't eligible for international relocation</p><p >You must be legally eligible to work in the country</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>
ِAbout the Job<br>Are you a tech-savvy professional who excels at winning client trust, shaping technical solutions, anddriving execution through to post-sale success? Do you combine business acumen with a passion for automation, data pipelines, and Generative AI?<br>We are looking for a hybrid Technical Project Manager / System Analyst & Client Engagement Executive with 2+ years of experience to own the full client lifecycle—from pre-sale discovery and requirement scoping to post-sale project delivery, technical management, and client account growth. In this role, you will lead end-to-end client engagements for high-impact initiatives centered around advanced data scraping, intelligent analysis, and Gen AI-driven workflows.<br>What You’ll Do<br>Pre-Sale Engagement & Solution Scoping<br>Drive Pre-Sales Discovery: Partner with commercial teams to lead technical pre-sales sessions, dive deep into client pain points, and define viable automation and AI solutions. Requirements Translation: Run discovery workshops with stakeholders to extract requirements and translate them into actionable proposals, Business Requirement Documents (BRD), and Software Requirement Specifications (SRS). Value Demonstration: Present technical concepts, architectures, and project roadmaps to technical and non-technical client stakeholders with clarity and authority.<br>System Analysis & Gen AI Execution<br>Gen AI Implementation: Oversee the integration and deployment of Generative AI tools, LLM frameworks, and prompt engineering applications to solve complex business problems. Drive Data & Scraping Initiatives: Scope and manage end-to-end lifecycles for custom web scraping, data extraction, and automated analysis pipelines. Process Automation: Pinpoint client operational bottlenecks and lead the development of robust, automated workflows and systems. Bridge Tech & Business: Collaborate daily with data engineers and software developers to ensure engineering output strictly matches your approved SRS and quality standards.<br>Post-Sale Account Management & Delivery<br>End-to-End Account Ownership: Serve as the primary client point of contact throughout implementation, managing timelines, scope, risks, and milestone sign-offs. Post-Implementation & Retention: Conduct post-launch reviews, track system adoption/ROI, ensure client satisfaction, and handle post-sale support handoffs. Account Expansion: Proactively identify new automation opportunities within existing client accounts to drive retention, upselling, and long-term partnership value.<br>What We’re Looking For<br>Experience: 2+ years of professional experience operating at the intersection of Technical PM / System Analyst duties and client-facing engagement (pre-sale scoping or account management). Gen AI & Technical Acumen: Hands-on familiarity with Generative AI capabilities, LLM integration, prompt engineering concepts, data scraping pipelines, and API architecture. Pre- & Post-Sale Track Record: Demonstrated ability to pitch solutions, scope technical work, manage client expectations, and nurture long-term post-sale relationships. Documentation Mastery: Proven track record of producing clear, comprehensive BRD, SRS, process mapping, and technical specifications. Communication & Relationship Skills: Exceptional communication, negotiation, and stakeholder management skills with a talent for translating complex technical setups into clear business impact.<br>Why Join Us?<br>Work at the cutting edge of Generative AI, web data extraction, and enterprise automation. Own the full client impact loop—from the initial architectural vision to high-ROI deployment. Join a high-growth, collaborative environment with direct paths toward technical leadership and key account strategy.
dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Manager, you will help us meet our B2B acquisition, renewals and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximising our field sales team's potential, crafting sales plans and justifying those plans to the upper management.<br><br>Key Responsibilities:<br><br>Hire & train field sales team members and onboard new members;Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives;Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Manage CRM with current clients, increase the dubizzle client portfolio, and present dubizzle when acquiring new clients Present sales, revenue and expense reports and realistic forecasts to the management team;Identify emerging market trends and market shifts while being fully aware of new products and competition status Assist in setting financial targets, budget development, and monitoring;Identify opportunities to improve dubizzle Egypt's business in real estate Propose a competitive commission structure Assist in gathering Market insights and setting strategies for telesales (in-house) sales teams;Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement;Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Business Administration;A car and a Driving licence, as this role requires you to attend many out-of-office meetings<br><br><br>Experience:<br><br>Minimum 7 years of Experience, with a minimum of 2 years in a managerial role;Proven ability to drive the sales process from plan to close;Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets<br><br><br>Knowledge:<br><br>Strong business sense and industry expertise;Familiarity with the dubizzle website;Strong knowledge of the real estate market in Egypt and of the Subscription industry;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written<br><br><br>Skills:<br><br>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation;Strong Leadership & people management skills;Highly computer literate and online savvy;Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent at converting leads into paying customers<br><br><br>Traits:<br><br>Excellent mentoring, coaching and people management skills;Committed to continuous education through workshops, seminars and conferences;Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude
Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Manager, you will help us meet our B2B acquisition, renewals and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximising our field sales team's potential, crafting sales plans and justifying those plans to the upper management.<br><br>Key Responsibilities: <br><br>Hire & train field sales team members and onboard new members;Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives;Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Manage CRM with current clients, increase the dubizzle client portfolio, and present dubizzle when acquiring new clients Present sales, revenue and expense reports and realistic forecasts to the management team;Identify emerging market trends and market shifts while being fully aware of new products and competition status Assist in setting financial targets, budget development, and monitoring;Identify opportunities to improve dubizzle Egypt's business in real estate Propose a competitive commission structure Assist in gathering Market insights and setting strategies for telesales (in-house) sales teams;Use customer feedback to generate ideas about new features or products Research and discover methods to increase customer engagement;Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales<br><br><br>Requirements<br><br>Qualifications<br><br>Bachelor's degree in Business Administration;A car and a Driving licence, as this role requires you to attend many out-of-office meetings<br><br><br>Experience<br><br>Minimum 7 years of Experience, with a minimum of 2 years in a managerial role;Proven ability to drive the sales process from plan to close;Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets<br><br><br>Knowledge<br><br>Strong business sense and industry expertise;Familiarity with the dubizzle website;Strong knowledge of the real estate market in Egypt and of the Subscription industry;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written<br><br><br>Skills<br><br>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation;Strong Leadership & people management skills;Highly computer literate and online savvy;Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent at converting leads into paying customers<br><br><br>Traits<br><br>Excellent mentoring, coaching and people management skills;Committed to continuous education through workshops, seminars and conferences;Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle
Job title: Account Manager, Fashion Location: Head Office, Arkan ElSheikh Zayed, Egypt Reporting to: AVP, Fashion<br>About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.<br>noon’s mission: Every door, every day.<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>As an Account Manager within the Fashion team at noon, you will play a key role in supporting the performance and growth of our brand and vendor partnerships. You will help manage daily operations, coordinate with internal teams, and assist in driving commercial success for a dynamic and fast-paced category. This role offers valuable exposure to digital retail, brand strategy, and category development in one of the region’s most competitive sectors.<br>Purchase goods, materials, components or services in line with specified cost, quality and delivery targets Trend Research & Forecasting: Conduct market research and collaborate with trend forecasting agencies to ensure our product selection aligns with upcoming fashion trends and consumer demand Act as an interface between suppliers and other relevant departments in the buying processes and new projects and activities Develop and manage the buying budget, ensuring purchases align with profit targets and are financially sound. Identifying customer preferences, competitor strategies and market suppliers Provide analysis on costs, new and existing and review cost reduction activities Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and best practice tools and methods Manage the entire PO process to ensure optimal inventory. Build, maintain and manage supplier relationships. Ensure that a professional and consistent approach is taken in relation to all supplier relationships Ensure compliance to company guidelines, purchasing policies and procedures during supplier negotiations and PO release process. Work with the content & merchandising teams to ensure the best visibility for the products procured. Ensure all reconciliations are done within the planned time for smooth payments.<br>What you’ll need:Bachelor's degree in Supply Chain Management, Business, or a similar field2-3 years of relevant experience in E-commerce Account Management Highly detail oriented with proven strong business sense Strong numerical skills, data interpretation, forecasting, and commercial acumen Able to manage time effectively, prioritize tasks and achieve set targets. Commercial and financial awareness with a full understanding of how failure impacts the customer order fulfillment as well as profitability. Able to work well under pressure and handle emergency and stressful situations. A keen eye for fashion, quality, and detail<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
<h2 class="h5">Job description</h2>
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p>The EET Green Line project is progressing in construction and integration of all disciplines. Particularly in the stations, the finalization of the design requires a final coordination stage between civil works, architecture, MEP and control systems to ensure a smooth installation on site, the identification of the necessary provisions and the advance resolution of all clashes. </p><br><br>
Missions/Main Duties
<br><p>The senior coordinator for stations plays a key role in ensuring that the final design of all packages are fully integrated and ready for implementation. Supported by a team of architects and consultant experts of all disciplines, this position establishes and chairs workshops with all contractors to identify the clashes between packages, propose resolutions and seek the adherence of all parties, liaise with construction to understand the site constraints, ensure all the inputs are delivered on time and report to the client on the progress and key issues. This position reports directly to the deputy project director for engineering.</p><br><br><br><p><strong>Design Integration & Clash Resolution</strong></p><br><br><br><p>Chair and lead technical coordination workshops with contractors across all packages to identify design clashes.</p><br><br><br><p>Propose practical engineering resolutions and secure consensus/adherence from all involved parties.</p><br><br><br><p><strong>Team & Discipline Coordination</strong></p><br><br><br><p>Lead and manage a multidisciplinary team of architects and specialist consultant experts.</p><br><br><br><p>Ensure all design inputs, deliverables, and package documentation are completed and submitted on schedule.</p><br><br><br><p><strong>Site & Construction Liaison</strong></p><br><br><br><p>Collaborate closely with the construction team to analyze site constraints and adapt design solutions accordingly.</p><br><br><br><p>Bridge the gap between engineering design concepts and practical field execution.</p><br><br><br><p><strong>Reporting & Governance</strong></p><br><br><br><p>Maintain regular progress reporting directly to the Senior Engineering Manager for Engineering.</p><br><br><br><p>Escalate critical issues, risks, and package conflicts to the client with clear resolution strategies.</p><br><br>
Profile/Skills
<br><p><strong>Education:</strong> Bachelor’s degree in Architecture or equivalent field.</p><br><br><br><p><strong>Experience:</strong></p><br><br><br><p>Solid background as a <strong>Senior Architect</strong> specializing in complex, high-public-usage buildings.</p><br><br><br><p>Direct experience with <strong>railway stations</strong> or major transit infrastructure is strongly preferred.</p><br><br><br><p><strong>Proven Experience: 15-18 Years.</strong></p><br><br><br><p><strong>Technical & Management Skills:</strong></p><br><br><br><p>Proven capability to manage and coordinate within a <strong>multi-disciplinary environment</strong>.</p><br><br><br><p>Strong appetite for deep technical analysis and structural/architectural details.</p><br><br><br><p>Demonstrated track record of proactively analyzing complex design issues and elaborating actionable solutions.</p><br><br><br><p><strong>Soft Skills:</strong> Exceptional written and verbal communication skills with strong stakeholder management abilities.</p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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At EY, we're all in to shape your future with confidence.<br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world.<br><strong>The opportunity</strong> <br>EY is looking for a Senior Manager to join its Audit team at Cairo office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development. <br><strong>Your key responsibilities</strong> <br>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You'll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives. <br><strong>Skills and attributes for success</strong> <br>Pro- activity, accountability and results- driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. <br><strong>Qualifications & Experience </strong><br><ul><li>Nine years of professional experience in external audit </li><li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA </li><li>Experience with a Big 4 accounting firm </li></ul><br><strong>Ideally, you'll also</strong> <br><ul><li>Experience of risk-based audit process </li><li>Coaching, mentoring and counselling experience </li><li>Experience in the Middle East & North Africa (MENA) region </li><li>Proficiency in Arabic Language </li></ul><br><strong>What we look for</strong> <br>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. <br><strong>What we offer you </strong><br>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. <br>Are you ready to shape your future with confidence? Apply today.<br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><strong>EY </strong>| Building a better working world<br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. <br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. <br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>
<h2 class="h5">Job description</h2>
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<p> We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization. </p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. </p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul>
<li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li>
<li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li>
<li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li>
<li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li>
<li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li>
<li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li>
<li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li>
<li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li>
<li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment. </p><br><br></li>
<li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li>
<li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li>
<li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li>
<li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li>
<li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li>
<li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li>
<li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li>
<li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch. </p><br><br></li>
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<p>ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.</p><br><p>We are currently recruiting for a Country Manager to lead our Egypt operations on a full-time, permanent basis. This role will be based in Cairo.</p><br><p>The Country Manager is accountable for the successful implementation of ACCA's strategy within the market in accordance with established policies, agreed key performance indicators and targets within a market. A key focus of the role is to lead the identification and development of partnerships with employers, education providers, the local profession and other stakeholders within the market and regionally to achieve ACCA's growth, brand and recognition objectives. </p><br><p>The Job</p><br><p>Reporting to the Head of Eurasia and Middle East, this role:</p><br><ul><li><p>Provides leadership internally and externally to drive the delivery of ACCA's strategy and the long-term positioning of the ACCA brand within the market</p><br></li><li><p>Leads the development of the market in order to grow the business and lay the foundations for future growth</p><br></li><li><p>Owns and drives the delivery of key performance indicators and targets for the market</p><br></li><li><p>Leads the development of relationships with key employers, universities and learning providers to enhance business performance and build an ecosystem in the market that allows for long-term growth</p><br></li><li><p>Leads the development of relationships with government, key institutions, professional bodies and other influential stakeholders in order to enhance ACCA's recognition, influence, reputation and profile within the market</p><br></li><li><p>Works collaboratively with a wide range of internal stakeholders to leverage global resources and solutions</p><br></li><li><p>Ensures clear communication of market insights and requirements to global teams in order to enhance value propositions and leverage growth opportunities</p><br></li><li><p>Engages with key members to build advocacy, trust and reputation</p><br></li><li><p>Takes personal legal, regulatory and/or financial responsibility for ACCA's operations in-country as required by local legislation</p><br></li><li><p>Ensures that ACCA's policies and procedures are embedded within the market and that relevant local legal and regulatory requirements are met</p><br></li><li><p>Prepares and manages an approved budget for the development, administration, and activities of ACCA in the market and submits periodic reports as required.</p><br></li></ul><p>The Person</p><br><p>The ideal candidate for this role will have:</p><br><ul><li><p>Demonstrable experience of providing leadership in a business or market development role ideally in a professional services or education environment</p><br></li><li><p>In depth understanding of the local business environment and accounting community</p><br></li><li><p>Ability to think strategically and develop long-term plans</p><br></li><li><p>Excellent interpersonal skills with the ability to build long term, high quality, trusted relationships up to and including board level</p><br></li><li><p>Outstanding communicator with excellent presentation skills, both written and oral</p><br></li><li><p>Excellent influencing and negotiation skills</p><br></li><li><p>Highly motivated, proactive and enthusiastic with the ability to plan and organise work to meet stretching targets</p><br></li><li><p>Commercially orientated and results driven with proven ability to adapt to a constantly changing environment</p><br></li><li><p>Prior experience of successful delivery within ACCA's Relationships portfolio would be an advantage.</p><br></li></ul><p>We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.<br> <br>We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.<br> <br>For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://www.accaglobal.com/uk/en/about-us/work-for-us.html.</p><br><br> </div>