Program Officer Jobs in Egypt (August 2026)

Full Time Gulf Talnet

Assistant Manager Project

On-site - Egypt - Cairo 24 July 2026

Engineering

<h4>About Al-Futtaim Group</h4> Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. <h4>What you will do:</h4> <ul> <li>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</li> <li>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</li> <li>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</li> <li>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</li> <li>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</li> <li>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</li> <li>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</li> <li>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</li> <li>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation & maintenance manuals.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>3-5 years’ relevant experience in a shopping centre/mall/real estate especially with some background in civil defense service would be highly advantageous.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable).</li> <li>Architect or civil background is a must.</li> <li>Experience in facility management, maintenance planning, and safety protocols.</li> <li>Strong organizational, budgeting, and project management skills.</li> <li>MBA in management or related field is preferred. MBA – PMP – FMP.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

Full Time Gulf Talnet

Senior Manager HR Business Partner

On-site - Egypt - Egypt 20 July 2026

Human Resources

<h4>About Deloitte</h4> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Overview</h4> During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience. <h4>Key Responsibilities</h4> <ul> <li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with leadership.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li> <li>Fluent in English (reading, speaking, and writing).</li> </ul>

Full Time Gulf Talnet

Senior Manager HR Business Partner

On-site - Egypt - Egypt 20 July 2026

Human Resources

<h4>About Deloitte</h4> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Overview</h4> During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience. <h4>Key Responsibilities</h4> <ul> <li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with leadership.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li> <li>Fluent in English (reading, speaking, and writing).</li> </ul>

Bayt

Consumer Account Manager

On-site - Egypt 17 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General Information Req # WD00101680 Career area: Sales Country/Region: Egypt State: Cairo City: Cairo Date: Wednesday, July 15, 2026 Working time: Full-time Additional Locations:  * Egypt - Cairo Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers.  Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).  This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements As a Consumer Accounts Manager, you will play a key role in expanding Lenovo's presence across the Egyptian consumer market. Working closely with retail and channel partners, you will drive portfolio adoption, execute market growth initiatives, and ensure customers have access to Lenovo's full range of innovative devices and solutions. This role combines strategic account management, market intelligence, and commercial execution to accelerate sales performance and strengthen Lenovo's market position.What You'll Do <ul><li>Manage key consumer accounts and drive adoption of Lenovo's complete consumer PC portfolio.</li><li>Serve as a trusted advisor to Gamers by providing comprehensive information on Lenovo products, solutions, and services.</li><li>Build and maintain strong product availability across retail and channel partners.</li><li>Drive market share growth and commercial performance within the consumer segment.</li><li>Monitor market trends and competitive activity, providing regular market intelligence and recommending timely actions.</li><li>Design and execute sell-out initiatives, promotions, and demand-generation activities across telecoms providers</li><li>Show a great knowledge of the youth activities /E gaming competition/Schools and universities calendars </li><li>Deliver against quarterly revenue targets and contribute to Lenovo's overall business growth objectives.</li><li>Contribute to all the gaming activities /events and work as BDM for Gaming portfolio </li><li>Being able to deliver the needed products training to Retailers sales and Lenovo promoters and Consumer events.</li></ul> What You Bring <ul><li>Bachelor's degree in Business, Marketing, Commerce, or a related field.</li><li>Proven experience in account management, sales, or channel management within the IT, technology, consumer electronics, or related industry.</li><li>Strong understanding of the consumer retail landscape and go-to-market dynamics within Egypt.</li><li>Experience working with distributors, and channel partners.</li><li>Commercial mindset with a track record of achieving revenue and business growth targets with strong analytical skills with the ability to interpret market trends and competitive insights.</li><li>Excellent relationship-building, communication, and stakeholder management skills. Fluency in English and Arabic.</li></ul> Join Lenovo and help shape the future of consumer technology in Egypt. If you're passionate about driving growth, building strong partnerships, and delivering exceptional customer experiences, we'd love to hear from you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * Egypt - Cairo * Egypt * Egypt - Cairo AI PROCESSING NOTICE We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question. </div>

Bayt

Country RAMS Manager

On-site - Egypt 8 July 2026

Oil, Gas & Energy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Location: Cairo, Cairo, Egypt Job ID: R1012248 Date Posted: 2026-07-07 Company Name: Hitachi Rail GTS Egypt LLC Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Job Description: Position SummaryThe Hitachi Rail SRS RAMS Function ensures proper implementation of the Hitachi Rail SRS RAMS Policy in accordance with company and industry specific standards and best practices, provides support to enable SRS to execute its business, provides governance and guarantees segregation of duties with the aim of ensuring the safety of the solutions developed and deployed by Hitachi Rail SRS and compliance to safety principles, industry specific standards and best practices for the development and deployment of safety-critical systems. The Country RAMS Manager is responsible for leading, managing, and ensuring the effective implementation of Reliability, Availability, Maintainability, and Safety (RAMS) activities across all projects within the country. The role ensures compliance with international and local standards, supports project teams, manages client interfaces for RAMS topics, and drives the strategic development of RAMS capabilities nationally. This position requires strong leadership, deep technical knowledge, and the ability to collaborate with clients, authorities, consultants, and internal engineering teams. Main Responsibilities A. Leadership & Management <ul><li>Lead the RAMS function within the country, managing a team of RAMS engineers and specialists.</li><li>Allocate RAMS resources to projects based on scope, complexity, and priorities.</li><li>Develop competency, mentoring, and training plans for the RAMS team.</li><li>Represent the RAMS function in internal management meetings and strategic decision-making.</li><li>Take leading role in RAMS talent acquisition, development and retention</li></ul>B. Project Delivery <ul><li>Ensure all RAMS deliverables are produced on time, within budget, and in compliance with project requirements.</li><li>Oversee the preparation of RAMS documentation including:</li><li>Conduct internal reviews and quality checks of RAMS deliverables before submission.</li><li>Ensure integration of RAMS requirements across multidisciplinary engineering teams.</li></ul>C. Compliance & Standards <ul><li>Ensure adherence to relevant standards such as EN 50126, EN 50128, EN 50129, and other local standards</li><li>Ensure compliance with national regulatory requirements and safety authorities.</li><li>Lead the preparation and presentation of Safety Cases to clients, operators, and regulators.</li></ul>D. Stakeholder & Client Management <ul><li>Act as the main RAMS point of contact for clients, consultants, and regulatory authorities within the country.</li><li>Participate in design reviews, progress meetings, tender evaluations, and technical workshops.</li><li>Manage client expectations and ensure clear communication of RAMS risks, requirements, and progress.</li></ul>E. Business Development <ul><li>Provide or Facilitates RAMS inputs for bids, proposals, and tenders.</li><li>Support estimation of RAMS workload, cost, and resource planning for new business.</li><li>Promote RAMS capability and contribute to strengthening the company’s technical reputation locally.</li></ul>F. Governance & Continuous Improvement <ul><li>Establish country-level RAMS processes, templates, and best practices aligned with global standards.</li><li>Drive lessons learned, innovation, and digital transformation in RAMS analysis.</li><li>Ensure proper documentation, traceability, and configuration control of RAMS data.</li></ul> Qualifications & Skills Requirements Mandatory <ul><li>Bachelor’s or Master’s degree in engineering (Electrical, Mechanical, Systems, Industrial, or similar).</li><li>Minimum 10–12+ years RAMS experience, preferably in safety-critical industries (Rail/Metro/Transportation/Energy/Aerospace/Industrial Automation).</li><li>Strong knowledge of RAMS standards such as EN 50126, EN 50128, EN 50129, IEC 61508.</li><li>Experience preparing Safety Cases and hazard analysis.</li><li>Good hold of Egyptian Arabic, and English</li><li>Good interpersonal skills</li><li>Strong leadership and team management skills.</li><li>Excellent communication (verbal & written).</li><li>Analytical thinking and problem-solving ability.</li><li>High level of ownership, accountability, and stakeholder management.</li></ul> Preferred <ul><li>Certification in Functional Safety (TÜV or equivalent).</li><li>Experience managing teams or leading cross-functional engineering activities.</li><li>Experience interfacing with safety authorities and client representatives.</li></ul> Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail </div>

Full Time Gulf Talnet

Assistant Outlet Manager

On-site - Egypt - Egypt 24 July 2026

Information Technology

<h4>Company description</h4> Portaluna, a Morgans Originals hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt. <h4>Job description</h4> <h4>Responsibilities</h4> Operational management: <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> Team leadership: <li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> Guest experience & satisfaction: <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> Revenue generation & upselling: <li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> Inventory & stock control: <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> Staffing & scheduling: <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> Menu planning & quality control: <li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> Health, safety & compliance: <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> Collaboration with other departments: <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> Administrative & reporting: <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> Additional responsibilities: <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> Abilities, key competencies, skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading myself <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> Leading others <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> Leading the business <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> Experience, certificates, education <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> <h4>Additional information</h4> What awaits you... <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li>

Bayt

Assistant Outlet Manager

On-site - Egypt 13 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt. Job Description Responsibilities Operational Management: · Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. · Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. · Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. · Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable. Team Leadership: · Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. · Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. · Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. · Set performance expectations, provide coaching and support, and recognize team achievements. Guest Experience & Satisfaction: · Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. · Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. · Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. · Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. · Monitor guest feedback and consistently work towards improving the overall guest experience. Revenue Generation & Upselling: · Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. · Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. · Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations. Inventory & Stock Control: · Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. · Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. · Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently. Staffing & Scheduling: · Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. · Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. · Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. · Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. · Support the development of team members, creating opportunities for growth and promoting internal talent. Menu Planning & Quality Control: · Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. · Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room. · Maintain strict hygiene and food safety standards within the in-room dining service. · Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges. Health, Safety & Compliance: · Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. · Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. · Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. · Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols. Collaboration with Other Departments: · Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. · Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups. Administrative & Reporting: · Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. · Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. · Maintain accurate records of inventory, sales, payroll, and employee attendance. · Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner. Additional Responsibilities: · Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. Qualifications Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself · Positive Orientation · Operational Decision Making · Self-Development & Management Leading Others · Developing an Empowered Team · Leading an Engaged and Diverse Team · Communication Leading the Business · Advocating Guest Passion · Business Planning and Analysis · Business Improvement and Change Experience/Certificates/Education · Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control. · Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. · Skills & Attributes: o Strong leadership and people management skills. o Excellent interpersonal and communication abilities. o Attention to detail and strong organizational skills. o Proven ability to manage multiple priorities and meet deadlines. o Ability to handle confidential and sensitive information. o Strong understanding of food and beverage trends, menu development, and service excellence. o Proficiency in relevant software and MS Office Suite. o Professional and well-presented at all times. o Customer-centric approach with a passion for hospitality. o Proactive problem-solver with a solutions-oriented mindset. o Ability to work in a fast-paced, dynamic environment. o Must be able to handle multiple tasks and adapt to changing priorities. · Language: o Excellent reading, writing and oral proficiency in English language. o Ability to speak other languages and basic understanding of local languages will be an advantage. Additional Information What awaits you... <ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

Bayt

Sales & Business Development Manager

On-site - Egypt 9 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Location: Cairo, Cairo, Egypt Job ID: R1012632 Date Posted: 2026-07-07 Company Name: Hitachi Rail RCS France SAS Profession (Job Category): Sales, Marketing & Product Management Job Schedule:  Full time Remote: No About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Job Description: Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools. By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development. In your role as an International Sales & Business Development Manager for Egypt and North Africa, you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers). <ul><li>You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria.</li><li>You are a commercially driven and strategically minded International Sales & Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions.</li><li>You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to order intake, revenue growth, and cash performance.</li><li>Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling)</li><li>You must meet your objectives (order intake and quality of the OI).</li></ul> You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years. Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to: <ul><li>Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio</li><li>Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities</li><li>Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature</li><li>To closely track your opportunity target in close collaboration with your partner network</li><li>Internal commercial reporting</li><li>Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments.</li><li>Work in full collaboration with Hitachi SRS Segments and Markets</li></ul> Your Key Responsibilities:Business Development & Sales Growth<ul><li>Drive international sales growth in mobility solutions, including automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems.</li><li>Identify and develop new business opportunities with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the mobility ecosystem, including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as Mobility-as-a-Service (MaaS), contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li></ul> Sales & Account Management<ul><li>Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop account strategies focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as fare policy, revenue optimization, and passenger experience.</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li></ul> Governance & Cross-Functional Collaboration<ul><li> operates according to Hitachi’s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all governance frameworks, policies, and approval processes across the commercial lifecycle.</li><li>Organize and lead governance and approval meetings for bids, partnerships, and strategic deals.</li><li>Collaborate closely with Bid Management, Finance, Legal, Engineering and Procurement to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li></ul> Market Engagement & Industry Presence<ul><li>Represent the company at leading mobility and transport industry events, such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to public transport, smart cities, and digital payments.</li><li>Promote the organization’s capabilities in ticketing, fare collection, and revenue management systems.</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li></ul> Team Collaboration & Performance Delivery<ul><li>Work in close partnership with your Customer Account Team and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving order intake, revenue, and cash objectives.</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul> Your Profile: <ul><li>Graduated from Business or Engineering School</li><li>You have at least 10 years of experience in a complex environment and on highly critical projects.</li><li>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</li><li>Proven experience in international sales and business development within mobility, transport, fare collection or payment systems</li><li>Proven track record of won deals and excellent understanding of the business culture in Egypt.</li><li>You have a good knowledge of the ticketing market (customers, competitors, partners).</li><li>You have significant experience in build & run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</li><li>You have proven abilities to negotiate and close deals. Credentials are essential.</li><li>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</li><li>You have proven track record in business development and deal closures leading to sales growth.</li><li>You have proven track record in managing complex bids and captures</li><li>You have the ability to operate effectively in a matrix and cross-functional environment.</li><li>You possess excellent communication skills</li><li>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</li></ul> Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail </div>

Full Time Gulf Talnet

Assistant Manager Controlling Real Estate Finance

On-site - Egypt - Cairo 24 July 2026

Accounting, Finance & Banking

<h4>About Al-Futtaim Group</h4> Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. <h4>Overview of the role</h4> The Assistant Manager – Service Charge & Cost Allocation is the end-to-end owner of service charge governance, cost allocation integrity, and recoverability across Cairo Festival City’s residential, commercial, and retail (mall) assets. The role has full accountability for designing and implementing the service charge framework from scratch, ensuring best-in-class practice in Egypt, compliance with local regulations, contractual requirements, and Al-Futtaim governance standards. As the subject-matter expert on service charge economics, the role ensures that operating costs, shared services, intercompany allocations, and qualifying Capex are accurately classified, transparently allocated, fully substantiated, and appropriately funded through service charge collections and reserves. The position partners closely with Asset Management, Property Management, Credit Control, Legal, Development, Shared Services Finance, Regional Finance, Internal Audit, and External Audit, acting as the single point of accountability for service charge accuracy, auditability, and dispute resolution. <h4>What you will do</h4> Service charge framework & governance <li>Design, implement, and govern the end-to-end service charge framework across residential, commercial, and retail assets.</li> <li>Establish service charge policies, methodologies, and allocation principles in line with regulations, contractual terms, and market best practices.</li> <li>Define and enforce cost classification (service charge vs. company expense vs. Capex).</li> <li>Act as the key point of contact for all service charge governance matters.</li> Cost allocation & recoverability <li>Ensure accurate and transparent allocation of service charge expenses across assets, buildings, and units.</li> <li>Review and validate shared services, regional, and intercompany cost allocations.</li> <li>Ensure all allocated costs are appropriate, recoverable, and contractually compliant.</li> Capex, reserves & maintenance deposits <li>Oversee Capex-related allocations within the service charge framework.</li> <li>Ensure proper reserve planning and management of maintenance deposits.</li> Collections & dispute resolution <li>Collaborate with Credit Control to support collections and improve recovery rates.</li> <li>Support the resolution of tenant and customer disputes through clear and well-supported reconciliations.</li> Business partnering & advisory <li>Review and classify business costs appropriately (service charge, company expense, or Capex).</li> <li>Act as a finance partner to Asset Management, Property Management, and Finance teams, providing guidance on service charge strategy and risks.</li> Intercompany reconciliations & governance <li>Manage and oversee intercompany reconciliations across local and international entities.</li> <li>Ensure timely settlement of intercompany balances in line with agreed terms.</li> <li>Implement and maintain controls to ensure accuracy, completeness, and compliance with group policies.</li> <li>Liaise with relevant stakeholders to resolve discrepancies and ensure proper documentation and approvals.</li> <h4>Required skills to be successful</h4> <li>Minimum 5-7+ years of finance experience, with significant exposure to real estate service charges, property management, or facilities management.</li> <li>Proven experience setting up service charge processes from scratch in a complex, multi-asset environment.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Accounting, Finance, or Commerce.</li> <li>Professional qualification (ACCA, CPA, CA, CMA, CIMA) is preferred.</li> <li>Strong knowledge of service charge accounting, cost allocation methodologies, and Egyptian real estate regulations.</li> <h4>About Al-Futtaim Group Real Estate</h4> The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

Full Time Gulf Talnet

Assistant Manager

On-site - Egypt - Cairo 24 July 2026

Engineering

<h4>About Al-Futtaim Group</h4> Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. <h4>Overview of the role</h4> The Assistant Planning Manager is responsible for delivering a comprehensive planning and reporting framework across the organization's project portfolio. This role demands advanced skills in data-driven analytics, AI-enabled reporting solutions, and executive dashboard development, ensuring precise and insightful project performance visibility. The candidate will drive innovation in project controls, overcoming challenges encountered in managing performance data, and leading digital transformation initiatives aimed at enhancing efficiency and decision-making quality. Success in this role involves providing executive management with clear and actionable insights through meaningful dashboard designs while maintaining a high standard of data accuracy and consistency. <h4>What you will do</h4> General <ul> <li>Establish and maintain an integrated project planning, monitoring, and reporting framework that provides accurate, timely, and reliable visibility of project performance across the entire portfolio.</li> <li>Develop and sustain executive-level dashboards using Power BI to monitor project delivery status, milestone achievement, risks, challenges, and recovery actions effectively.</li> <li>Implement AI-driven reporting solutions that automate reporting processes, reduce manual effort, improve data accuracy, and provide actionable insights for decision-making.</li> <li>Drive proactive project controls by identifying schedule deviations, performance risks, bottlenecks, and critical project challenges early, and supporting stakeholders with data-driven recommendations.</li> <li>Foster a culture of innovation, continuous improvement, and analytical decision-making through advanced analytics, business intelligence solutions, and digital transformation initiatives.</li> <li>Transform large volumes of complex project data into meaningful executive insights and easy-to-understand dashboards for senior management.</li> <li>Balance the demand for real-time reporting with the need to maintain data integrity, governance, and reporting accuracy.</li> <li>Support executive management with accurate forecasting and performance analysis under tight deadlines and evolving business priorities.</li> <li>Drive reporting automation and AI adoption within a traditionally manual reporting environment while ensuring stakeholder acceptance and engagement.</li> <li>Identify and communicate project risks, delays, and performance concerns proactively while supporting the development of practical mitigation strategies.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Business intelligence and dashboard leadership</li> <li>Analytical thinking and data storytelling</li> <li>AI-powered reporting and automation</li> <li>Project controls excellence</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum 5-7 years of progressive experience in project planning, project controls, PMO, or project performance management within the real estate development sector.</li> <li>Previous experience with a leading real estate developer in Egypt, preferably among the top-tier real estate development companies.</li> <li>Advanced hands-on experience in developing executive dashboards and portfolio reporting solutions using Power BI.</li> <li>Strong expertise in project scheduling, progress monitoring, critical path analysis, and project controls using Primavera P6.</li> <li>Proven experience in managing multi-project reporting environments and presenting project performance insights to executive management.</li> <li>Experience in implementing reporting automation solutions and leveraging AI tools for dashboarding and management reporting.</li> <li>Strong analytical, presentation, reporting, and stakeholder management skills with the ability to convert complex data into actionable business insights.</li> <li>Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, including advanced Excel analytics, Power Query, and data modeling techniques.</li> <li>Experience with data integration, KPI development, forecasting, trend analysis, and business intelligence methodologies.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

Full Time Gulf Talnet

Credit Manager

On-site - Egypt - Egypt 24 July 2026

Accounting, Finance & Banking

<h4>Company description</h4> Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. <h4>Job description</h4> <h4>Responsibilities</h4> Credit assessment and risk management: <ul> <li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li> <li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li> <li>Analyze customer financial history and determine appropriate credit limits for each account.</li> <li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li> </ul> Accounts receivable management: <ul> <li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li> <li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li> <li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li> <li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li> </ul> Credit policy enforcement: <ul> <li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li> <li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li> <li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li> </ul> Collections and dispute resolution: <ul> <li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li> <li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li> <li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li> <li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li> </ul> Reporting and financial analysis: <ul> <li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li> <li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li> <li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li> </ul> Team leadership and supervision: <ul> <li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li> <li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li> <li>Foster a collaborative and effective working environment within the credit and finance departments.</li> </ul> Internal and external coordination: <ul> <li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li> <li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li> <li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li> </ul> Compliance and documentation: <ul> <li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li> <li>Maintain accurate records of all credit agreements, transactions, and payment history.</li> <li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li> </ul> Additional responsibilities: <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>People & culture</h4> Employee relations <ul> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> </ul> Recruitment <ul> <li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> </ul> Employee engagement and communications <ul> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> </ul> <h4>Learning & talent development & performance management</h4> <ul> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> </ul> <h4>Finance</h4> <ul> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> </ul> This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability. <h4>Qualifications</h4> Abilities/key competencies/skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading myself <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> Leading others <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> Leading the business <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> Experience/certificates/education <ul> <li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li> <li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li> <li>Skills & attributes: <ul> <li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li> <li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li> <li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li> <li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li> <li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li> <li>Ability to resolve issues related to billing, collections, and disputes effectively.</li> <li>Experience in supervising and guiding a team to meet departmental objectives.</li> </ul> </li> </ul> <h4>Additional information</h4> Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Full Time Gulf Talnet

Facility Manager

On-site - Egypt - Cairo 24 July 2026

Human Resources

<h4>JLL empowers you to shape a brighter way.</h4> Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. <h4>About the role:</h4> A multi-disciplinary facilities management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site. <h4>Key responsibilities</h4> <ul> <li>Day-to-day site management activities including site functionality, escalation management, asset management, planning and client satisfaction</li> <li>Managing building management systems, creating and managing preventative planned maintenance schedules, using and monitoring relevant task systems, environmental health and safety and quality compliance, etc. as required</li> <li>Collecting and monitoring the operation and maintenance manual, warranties, asset and life cycle registers, and whatever else is required to ensure maintenance is delivered at the required times</li> <li>Ensuring compliance with JLL and client policies, and procedures including statutory compliance and standard operating procedures</li> <li>Managing budget and spend ensuring alignment with JLL and client policies and procedure, including creating purchase orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site</li> <li>Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting key performance indicators and service level agreements</li> <li>Management of facilities vendors to deliver site operations including maintenance schedules, asset management, office supplies, coordinating contracts and finance administration</li> <li>Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits</li> <li>Responding to all facilities projects, fit outs and crisis management activities on site</li> <li>Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared</li> <li>Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best client experience</li> <li>Communicating efficiently to keep the client and management team informed of any elevated risks or events, as necessary</li> <li>Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery</li> <li>Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times</li> <li>Conducting risk assessments and following safety protocols</li> <li>Managing and reviewing health and safety documentation to ensure compliance and safety on site</li> <li>Managing the facilities team (if applicable), managing team’s objectives, goals and growth</li> <li>Supervising and monitoring team’s day to day work</li> </ul> The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel. <h4>About you:</h4> <ul> <li>You have 3-5 years’ direct facilities management experience delivering combined hard and soft services</li> <li>You have experience using a computerized maintenance management system for managing preventative planned maintenance</li> <li>You have experience managing a team / people management skills</li> <li>You have knowledge of in-country requirements related to building regulations, health & safety, contractors, statutory regulations, etc.</li> <li>You have experience in project management or team delivery (desired, not essential)</li> <li>You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach</li> <li>You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service</li> <li>You are open and have good communication skills</li> <li>You strive for excellence in what you do and share ideas for improvement</li> <li>You are proficient with Word and Excel and have a keen interest in technology</li> <li>You are adaptable to work to requests and projects that may vary from day to day</li> </ul> <h4>Location:</h4> On-site – Cairo, EGY If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. <h4>JLL Privacy Notice</h4> Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.

Bayt

AI Engineering Manager

On-site - Egypt 17 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team. As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve. This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning. Help us shape the future of communications by: <ul><li>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem. </li></ul><ul><li>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization. </li></ul><ul><li>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability. </li></ul><ul><li>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges. </li></ul><ul><li>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement. </li></ul><ul><li>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support. </li></ul><ul><li>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members. </li></ul><ul><li>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration. </li></ul><ul><li>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success. </li></ul><ul><li>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans. </li></ul><ul><li>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations. </li></ul><ul><li>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities. </li></ul><ul><li>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability. </li></ul><ul><li>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements. </li></ul><ul><li>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention. </li></ul> What you will bring: <ul><li>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field. </li></ul><ul><li>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies. </li></ul><ul><li>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs. </li></ul><ul><li>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments. </li></ul><ul><li>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments. </li></ul><ul><li>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS. </li></ul><ul><li>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices. </li></ul><ul><li>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships. </li></ul><ul><li>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking. </li></ul><ul><li>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </li></ul><ul><li>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </li></ul><ul><li>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </li></ul><ul><li>Arabic NLP experience or familiarity with the MENA market is preferred. </li></ul><ul><li>Experience scaling teams and systems in a high-growth SaaS environment is preferred. </li></ul>Craft & Toolkit: <ul><li>Machine Learning & Deep Learning </li><li>Generative AI & LLMs </li><li>Recommendation Systems & Personalization </li><li>Customer Segmentation, Propensity & Churn Modeling </li><li>Python </li><li>TensorFlow / PyTorch </li><li>Hugging Face & RAG </li><li>AWS / GCP / OCI </li><li>MLOps & CI/CD </li><li>A/B Testing & Model Evaluation </li><li>Software Architecture & System Design </li><li>AI Engineering Leadership & Team Management </li></ul>Character Traits: <ul><li>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions. </li><li>Ownership and accountability – take responsibility and follow projects through to completion. </li><li>Communication – explain ideas clearly and listen to others across teams. </li><li>Collaboration – work well with others and support team goals. </li><li>Adaptability and learning – adjust to change and keep learning new skills or tools. </li><li>Mentorship and knowledge sharing – help others grow and share what you know. </li><li>Resilience – stay calm under pressure and handle setbacks constructively. </li><li>Quality and attention to detail – do work carefully and strive for improvement. </li><li>Advocacy and innovation – encourage best practices, efficiency, and new ideas </li></ul>As a Unifone you’ll receive a range of benefits: <ul><li>Competitive salary and bonus </li><li>Unifonic share scheme (we are all owners!) </li><li>30 holiday days after the first anniversary </li><li>Your Birthday off! </li><li>Spend up to 25 days per year working from anywhere in the world! </li><li>Paid leave for new parents </li></ul> </div>

Bayt

Manager, Solutions Engineering, Egypt

On-site - Egypt 16 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Manager, Solutions Engineering – Africa About F5 At F5, we strive to bring a better digital world to life. Our teams help organizations secure andoptimizeevery application and API, enabling innovation without compromise. Our employees are collaborative, innovative, and passionate about what they do. They act with integrity, embrace diversity and inclusion, and are committed to delivering exceptional outcomes for our customers and partners. The Role As the Manager of Solutions Engineering for Africa, you will lead a team of Solutions Engineers who partner closely with our Salesorganisationto help customers solve complex application delivery and security challenges. You willbe responsible forsetting the direction for the team, developing your people, and ensuring the Solutions Engineeringorganisationis aligned to support F5's business goals across the region. Success in this role comes from building a strong, engaged team, working closely with Sales and cross-functional partners, and helping customersrealisethe value ofF5'ssolutions. WhatYou’llDo Lead and develop the team <ul><li>Uphold F5's Business Code of Ethics and promptly report any violations of the Code or company policies. </li></ul> <ul><li>Lead,coachand develop the Africa Solutions Engineering team through regular feedback,mentoringand career development. </li></ul> <ul><li>Manage day-to-day team activities, including performance reviews, development plans, time-offapprovalsand workload planning. </li></ul> <ul><li>Recruit, interview and onboard new Solutions Engineers in partnership with Human Resources. </li></ul> <ul><li>Set clearobjectivesand priorities for the team and ensure theyremainaligned with regional and company goals. </li></ul> <ul><li>Work with leadership on quarterly and annual headcount planning to ensure the team can support the needs of the business.  </li></ul> Build an effective Solutions Engineeringorganisation <ul><li>Create a collaborative environment where knowledge sharing,teamworkand continuous learning are encouraged. </li></ul> <ul><li>Support both the technical and professional development of your team. </li></ul> <ul><li>Build strong working relationships with Sales, Professional Services, Customer Support,Marketingand Product Management. </li></ul> <ul><li>Help shape career development, skills planning,recognitionand retention across the Solutions Engineeringorganisation. </li></ul> <ul><li>Ensure the team has the right skills,resourcesand structure to support current and future business needs.  </li></ul> Partner with customers and the business <ul><li>Support your team on strategic customer opportunities and executive engagements when needed. </li></ul> <ul><li>Ensure the Solutions Engineering team deliversan excellentcustomer experience throughout the sales cycle. </li></ul> <ul><li>Work closely with Sales to understand customer challenges and position F5 solutions that address their business and technical requirements. </li></ul> <ul><li>Present F5's strategy, solutionportfolioand product roadmap to customers,partnersand internal stakeholders. </li></ul> <ul><li>Partner with Customer Support and Professional Services to help resolve complex customer issues and ensure successful outcomes. </li></ul> Contribute to business strategy <ul><li>Identifymarket trends, customerrequirementsand competitive activity, sharing insights with Sales and Product Management. </li></ul> <ul><li>Provide technical and commercial guidance to support strategic sales opportunities. </li></ul> <ul><li>Help shape the future direction of the Solutions Engineeringorganisationas the business continues to grow. </li></ul> What You'll Need <ul><li>Bachelor's degree or equivalent combination of education and relevant experience. </li></ul> <ul><li>Experience leading and developing technical pre-sales or Solutions Engineering teams. </li></ul> <ul><li>Strong understanding of networking technologies, applicationdeliveryand cybersecurity. </li></ul> <ul><li>A proven ability to coach,motivateand develop technical professionals. </li></ul> <ul><li>Excellent communication and presentation skills, with the ability to explain complex technical concepts to a range of audiences. </li></ul> <ul><li>Strong relationship-building skills and the ability to work effectively across Sales, Product Management, Professional Services and Customer Support. </li></ul> <ul><li>Commercial awareness and the ability to balance customer needs with business priorities. </li></ul> <ul><li>Self-motivated,collaborativeand comfortable working in a fast-paced environment. </li></ul> F5 is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace where everyone can do their best work. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. </div>

Full Time Gulf Talnet

Beverage Manager

On-site - Egypt - Egypt 24 July 2026

Information Technology

<h4>Company description</h4> Portaluna, a Morgans Originals hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt. <h4>Job description</h4> <h4>Responsibilities</h4> Beverage operations management: <ul> <li>Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.</li> <li>Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.</li> <li>Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</li> </ul> Team leadership: <ul> <li>Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.</li> <li>Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to enhance performance and career growth.</li> <li>Conduct performance reviews, provide feedback, identify areas for improvement, and support development plans to enhance team effectiveness and ensure a motivated team culture.</li> </ul> Menu development & innovation: <ul> <li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.</li> <li>Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.</li> <li>Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</li> </ul> Inventory & stock management: <ul> <li>Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.</li> <li>Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.</li> <li>Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</li> </ul> Cost control & revenue growth: <ul> <li>Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.</li> <li>Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.</li> <li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</li> </ul> Guest experience & satisfaction: <ul> <li>Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.</li> <li>Address guest complaints or concerns promptly and professionally, ensuring swift resolution to maximize guest satisfaction.</li> <li>Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</li> </ul> Health & safety compliance: <ul> <li>Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.</li> <li>Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.</li> <li>Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</li> </ul> Staff scheduling & budgeting: <ul> <li>Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.</li> <li>Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.</li> <li>Monitor staffing levels and adjust as necessary based on business needs and guest demand.</li> </ul> Reporting & documentation: <ul> <li>Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.</li> <li>Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.</li> <li>Provide insights and recommendations to senior management for continuous improvement.</li> </ul> Collaboration with other departments: <ul> <li>Work closely with the food & beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.</li> <li>Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</li> </ul> Promotions & events: <ul> <li>Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.</li> <li>Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</li> </ul> Additional responsibilities: <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> Experience/certificates/education <ul> <li>Experience: Minimum of 3-5 years in a supervisory or leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</li> <li>Education: Bachelor’s degree in hospitality management, business administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li> <li>Ability to create unique and appealing beverage menus tailored to guest preferences.</li> <li>Strong financial acumen and experience in managing budgets, costs, and profitability.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing, and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> What awaits you... <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul>

Bayt

Assistant Manager, Banking Legal Services(Project, Asset Finance and Export Dev)

On-site - Egypt 10 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Main Responsibilities Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank’s mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters . Providing strategic direction and leading the development of the Bank’s strategy in the area of legal services delivery to ensure that this is managed with a long -term perspective, linked to the overall business strategy. Key Responsibilities: 1. Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions. 2. Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks 3. Providing advice to the Bank on an assigned portfolio of distressed credit facilities/loans to minimize loss and maximize value of recoveries of the sub and non-performing assets of the bank in line with set targets 4. Negotiation and preparation of legal documents with the Bank’s legal counterparties and under the guidance of Director, Banking Legal Services. 5. Work closely with external legal counsel for the initiation and implementation of loan recovery and restructuring strategies as well as in commencing litigation until final judgement and asset attachment proceedings and recovery. 6. Define and recommend appropriate solutions to legal problems and provide advice on constraints, risks and options in relation to loan work-out strategies with a view to reducing the Bank’s credit risk and maximize returns 7. Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions. 8. Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank’s business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto 9. Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation. and facilitating the development of appropriate forms of standardised documentation/legal precedents. 10. Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank’s loan products particularly loan remediation and restructuring. 11. Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank’s development mandate. 12. Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services 13. Providing legal advice to management and staff in all areas of the Bank’s activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches 14. Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank’s borrowing strategy and capital markets transactions 15. Providing legal advice on the Bank’s Asset and Liability Management procedures and policies and participating in the work of the Bank’s Asset and Liability Management Committee and its working groups. 16. Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements. 17. Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation 18. Working with internal staff and external parties as required by management; 19. Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; 20. Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities. 21. Negotiating a wide range of legal documents with the Bank’s transaction counterparties, under the guidance of management; 22. Providing legal advice to management and staff in all areas of the Bank’s activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches. 23. Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; 24. Conducting, managing and monitoring the legal workstreams of ongoing transactions. Compliance Responsibilities 1. Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably: (i) Staff Handbook (has code of conduct provisions) (ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing (iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities (iv) Anti-Bribery & Corruption (v) Insider Trading Guidelines 2. Reporting any suspicious or non-compliant activities or matters relating to the Bank’s staff or the customers to the Compliance Department. 3. Completing the Annual Compliance Training/Assessment. Private Health Insurance Training & Development Performance Bonus Post graduate degree in Law from a recognised University and a Diploma in Legal Practice of a recognised Bar Course Professional legal practice and experience of not less than 5 years, with particular emphasis on the Banking and financial services industry. Experience in handling documentation in connection with cross-border trade and project finance transactions, particularly in the following areas: structured trade and corporate finance; project and asset-based finance; guarantees and specialised finance; sovereign lending, and private equity. Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa Ability to interact with senior officials of banks, corporates and governments and to present legal advice on various management issues to the Bank’s senior management Excellent verbal and written communication skills in English. Knowledge of one of more of the Bank’s other working languages is an added advantage (i. e. French, Arabic and Portuguese) Strong skills in drafting a variety of legal documents and communicating complex issues clearly and concisely Familiarity with trade and project finance issues, treasury issues and transnational transactions. Ability to speedily grasp the essence, content and implications of the Bank’s constitutive documents in order to be able to provide advice on them Ability to review under strict deadlines Negotiating skills and capacity to work with other professionals including non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to attain goals. </div>

Full Time Gulf Talnet

Director of Food and Beverage

On-site - Egypt - Egypt 20 July 2026

Information Technology

<h4>About Four Seasons:</h4> Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. <h4>About the location:</h4> A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service. <h4>About the role</h4> As director of food and beverage, you will have full accountability for the strategic and operational leadership of the food and beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline. Reporting directly to the general manager and working closely with the planning committee, you will continue to shape the food and beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives. This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor. <h4>What you will do</h4> <li>Provide strategic leadership and direction for all food and beverage and culinary operations across the hotel</li> <li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li> <li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li> <li>Drive commercial performance across all outlets, banqueting, and total food and beverage revenue streams</li> <li>Ensure consistent delivery of exceptional guest experience and brand standards</li> <li>Partner closely with culinary leadership on concept development, quality, and innovation</li> <li>Oversee budgeting, forecasting, cost control, and profitability targets</li> <li>Work collaboratively with sales, marketing, rooms, and events teams to maximise opportunities</li> <li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li> <li>Act as a senior ambassador for the hotel across internal and external stakeholders</li> <li>Ability to lead in alignment with Four Seasons brand and philosophy</li> <h4>What you bring</h4> <li>Significant senior leadership experience within luxury hospitality food and beverage operations</li> <li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li> <li>A strong people leader with a track record of developing and inspiring high performing teams</li> <li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred</li> <li>Strong operational knowledge of food & beverage operations, systems, and luxury service standards</li> <li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams</li> <li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels</li> <li>Deep understanding of luxury service standards and guest expectations</li> <li>Confident operating at executive committee level with strong stakeholder management skills</li> <li>A calm, credible, and visible leadership presence</li> <li>Experience in forecasting, budgeting, and financial planning at a divisional level</li> <li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package tailored specifically for our planning committee members</li> <li>Excellent training and development opportunities</li> <li>Complimentary and discounted stays and services at Four Seasons worldwide</li> <li>Comprehensive time off package including vacation, sick and holiday pay</li> <li>Complimentary employee meals prepared by the Four Seasons culinary team</li> <li>Complimentary dry cleaning and laundry services</li>

Naukri Gulf

Customer Relations Service Manager

On-site - Egypt - Cairo 17 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Purpose Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training & Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery & adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</div></section><section>Desired Candidate ProfileKey Skills / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</section>

Full Time 3 to 5 years Tanqeeb.com

Treasury Officer (Treasury Responsible)

On-site - Egypt - Cairo 1 July 2026

Forasna

Operations Officer

On-site - Egypt - Giza 4 August 2026

Accounting, Finance & Banking

Responsibilities Overseeing daily operations within the sorting center to ensure efficient workflow. Leading and managing the team, providing direction and ongoing training. Monitoring performance indicators, analyzing results, and proposing improvement plans. Ensuring compliance with quality and safety standards during operations. Contributing to solving operational and supply chain challenges through data analysis and process improvement. Continuous coordination with various departments to ensure smooth operations. Preparing and sharing shift reports and operational updates with management. Working to improve operational efficiency, reduce errors, and increase productivity. Qualifications Previous experience in managing and leading teams. Experience in planning and monitoring performance indicators (KPIs). Ability to analyze data and make data-driven decisions. Strong problem-solving and process-improvement skills. Proficiency in Microsoft Office programs, especially Excel. Preferred Previous experience in logistics, supply chain, or sorting centers. Experience in data analysis and optimization of operational processes. Additional Details <ul><li>Number of vacancies: 3</li><li>Shift system: Evening shifts only</li><li>Benefits: Health insurance, social security</li></ul>

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