Program Officer Jobs in Egypt
17817 Jobs Found
<p>Job Description The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration. Key Responsibilities Guest Experience Management Monitor guest satisfaction scores, reviews, and feedback across all platforms. Ensure prompt handling and resolution of guest complaints and service recovery cases. Coordinate VIP arrivals, departures, and special guest requests. Conduct regular guest engagement activities and collect feedback to improve service delivery. Support operational departments in maintaining brand standards and service excellence. Prepare guest satisfaction reports and identify service improvement opportunities. Follow up on guest correspondence and ensure timely responses. Assist in implementing guest experience initiatives and quality assurance programs. Personal Assistant to the General Manager Manage the General Manager's calendar, appointments, meetings, and travel arrangements. Prepare meeting agendas, minutes, presentations, correspondence, and reports. Screen and prioritize incoming communications. Coordinate communication between the General Manager and department heads. Maintain confidential records, files, and business documents. Handle administrative tasks, including expense reports, letter drafting, and document control. Organize executive meetings, events, and visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's Degree in Hospitality Management, Business Administration, or related field. Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations. Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred. Excellent written and verbal communication skills in English; additional languages are an advantage. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite and hotel management systems.</p>
Responsibilities:<br>Implement the digital channels business plan in line with CB strategy and budget Assist Digital Channels Manager in assessing and enhancing the digital channels services Gather the needed data that support the gap analysis between the current and desired business processes Support the development and implementation of the Digital Channels Model Reporting the performance of delivery to the Digital Channels Manager Provide solutions to solve problems at hand and to achieve desired outcome Provide high quality project deliverables and support the Digital Channels Manager to improve the quality and efficiency of service delivery to the customer and implement process changes with proper controls Coordinate with the Digital Channels Manager in the vendor selection process and solution assessment Provide – on time, in scope and with high quality – deliverables according to the set plan Ensure adherence to bank policies/compliance/regulators/best practices Perform analytics and MIS functions to improve the channels. Participate in revamping tools and services to increase user satisfaction Participate in revamping different system areas to improve customer experience Participate in developing effective system monitoring solutions/KPI’s Implement efficient processes.<br>Requirements:<br>Min. 4 years experience in Banking in a related field in a leading financial institution University degree from a reputable university Fluent in English Interpersonal and communications skills Understanding of Banking and banking retail operations
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<span>Graduate Program - GL </span>
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<span>Date: </span>
<span>Oct 12, 2026 </span>
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<span>11/04/2026 </span>
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<span>Cairo, Egypt </span>
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<span>Summary
<br></span></span><p>Supports the general ledger for assigned MAG entities, posting and reviewing journals, reconciling accounts and supporting month-end close and financial statement preparation.</p><br><br>Tasks
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<li>Collect supporting data for journals, accruals and provisions from branches and departments.</li>
<li>Record fixed asset additions, depreciation and disposals for branch assets, tools and company vehicles.</li>
<li>Post and review journal entries, accruals and inter-company entries in SAP.</li>
<li>Maintain accurate GL data and account mapping.</li>
<li>Prepare trial balances and supporting schedules for month-end close.</li>
<li>Prepare balance sheet reconciliations and close documentation for audit.</li>
<li>Apply accounting standards and internal controls to all postings.</li>
<li>Develop own accounting and SAP skills.</li>
</ul><br>Education
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<li>Bachelor's degree in Commerce (Accounting) or a related field.</li>
<li>Previous internship or exposure to general accounting, journal entries, account reconciliations, or ERP systems is an advantage.</li>
</ul><br>Experience
<br><p>Fresh graduates or candidates with up to 1 year of relevant accounting experience</p><br><br>Skill
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<li>Basic knowledge of accounting principles.</li>
<li>Proficiency in Microsoft Excel.</li>
<li>Familiarity with SAP or other ERP systems is an advantage.</li>
<li>Strong numerical skills and attention to detail.</li>
<li>Data collection, validation, and record keeping.</li>
<li>Analytical thinking and problem-solving.</li>
<li>Good verbal and written communication skills.</li>
<li>Organization, time management, and ability to meet deadlines.</li>
<li>Ability to follow established policies, procedures, and internal controls.</li>
</ul><br>Competencies
<br><p>Business Insight: Understands how accurate accounting records and financial information support business performance and decision-making.</p><br><br>
<p>Customer Focus: Provides timely and accurate accounting support to branches and internal stakeholders.</p><br><br>
<p>Action Oriented: Completes assigned accounting tasks promptly and follows up on outstanding information and discrepancies.</p><br><br>
<p>Optimizes Work Processes: Follows established accounting procedures and identifies opportunities to improve accuracy and efficiency.</p><br><br>
<p>Collaborates: Works effectively with Finance, branches, and other departments to collect information and resolve accounting issues.</p><br><br>
<p>Interpersonal Savvy: Communicates professionally and builds positive working relationships with colleagues across the organization.</p><br><br>
<p>Nimble Learning: Demonstrates a willingness to learn accounting processes, SAP functionality, and financial reporting requirements.</p><br><br>
<p>Self-Development: Actively develops technical accounting knowledge and professional skills through training, feedback, and practical experience.</p><br><br>#LI-NK1
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<span>Accounting, ERP, Intern, SAP, Finance, Technology, Entry Level </span>
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<span>Graduate Program - Internal Audit </span>
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<span>Date: </span>
<span>Oct 11, 2026 </span>
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<span>Posting Closure Date: </span>
<span>11/04/2026 </span>
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<span>Cairo, Egypt </span>
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<span>Summary
<br></span></span><p>Supports the execution of internal audit engagements across MAG companies, branches, and functions. Works closely with the internal audit team to identify risks, recommend improvements, and ensure effective internal controls while developing practical auditing knowledge and skills.</p><br><br>Tasks
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<li>Assist in planning and executing internal audit activities across branches and business functions.</li>
<li>Support in assessing compliance with company policies, procedures, and delegated authorities.</li>
<li>Support in collecting, verifying, and analyzing audit data to identify discrepancies, exceptions, and potential control weaknesses.</li>
<li>Support with the preparation of audit reports by documenting findings, risks, and recommendations.</li>
<li>Follow up with relevant departments on the implementation of corrective actions and remediation plans.</li>
<li>Learn about the preparation of the annual audit plan.</li>
<li>Collaborate with team members and business departments to understand processes and promote compliance with internal controls.</li>
</ul><br>Education
<br><p>Bachelor's degree in Business Administration.</p><br><br>
<br>Experience
<br><p>Fresh graduate or up to 1 year of relevant experience in auditing, accounting, finance, or a business related field.<br></p><br><br>Skill
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<li>Basic understanding of auditing and accounting principles.</li>
<li>Attention to detail and analytical thinking.</li>
<li>Proficiency in Microsoft Excel and Microsoft Office applications.</li>
<li>Effective verbal and written communication and report writing.</li>
<li>Presentation Skills</li>
</ul><br>Competencies
<br><p>Business Insight: Demonstrates an interest in understanding business operations, industry dynamics, and how internal controls contribute to organizational objectives.</p><br><br>
<p>Customer Focus: Understands the importance of building positive working relationships and supporting internal stakeholders professionally.</p><br><br>
<p>Action Oriented: Takes initiative, approaches assigned tasks with enthusiasm, and demonstrates a willingness to take responsibility for learning and delivering results.</p><br><br>
<p>Optimizes Work Processes: Follows established procedures, identifies opportunities for improvement, and seeks guidance on completing tasks efficiently and accurately.</p><br><br>
<p>Collaborates: Works effectively with audit team members and colleagues across different departments to achieve shared objectives.</p><br><br>
<p>Interpersonal Savvy: Communicates respectfully and professionally with individuals from diverse backgrounds and functions.</p><br><br>
<p>Nimble Learning: Demonstrates curiosity, adapts to new situations, and learns from feedback, experience, and new challenges.</p><br><br>
<p>Self-Development: Actively seeks opportunities to build technical knowledge, improve professional skills, and develop a career in internal auditing.</p><br><br>#LI-NK1
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<span>Internal Audit, Audit, Finance </span>
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<p>The Canadian Education Council (CEC) is expanding its sales team in Egypt and seeking experienced, ambitious, and results-driven Telesales Agents to join our growing organization.</p><p></p><p>We are particularly interested in candidates who communicate confidently in Saudi, Gulf, Lebanese, or Syrian Arabic, especially those with experience selling to customers in Saudi Arabia and the wider GCC market.</p><p></p><p>We are looking for proven sales professionals who know how to build trust, handle objections, and close deals.</p><p></p><p></p><h3>✅ Key Responsibilities</h3><ul><li><p>Contact prospective customers through outbound calls, WhatsApp, and other communication channels.</p></li><li><p>Understand customer needs and recommend suitable educational and training programs.</p></li><li><p>Present program benefits effectively and convert qualified leads into paying customers.</p></li><li><p>Handle sales objections, negotiate professionally, and close deals.</p></li><li><p>Consistently follow up with prospects to maximize conversion rates.</p></li><li><p>Achieve and exceed monthly sales and revenue targets.</p></li><li><p>Maintain accurate records of calls, follow-ups, and sales activities in the CRM.</p></li><li><p>Build strong relationships with customers across Saudi Arabia and the GCC.</p></li></ul><p></p><h3>✅ What We Offer</h3><ul><li><p>Competitive fixed salary + attractive sales commissions.</p></li><li><p>Performance-based incentives and earning opportunities.</p></li><li><p>Professional sales and product training.</p></li><li><p>Supportive and performance-driven working environment.</p></li><li><p>Opportunities for career advancement within an international education organization.</p></li></ul><p></p><h3>✅ How to Apply</h3><p>If you are an experienced telesales professional with strong closing skills and the confidence to sell to customers across Saudi Arabia and the GCC, we want to hear from you.</p><p>Send your CV via LinkedIn Direct Message with the subject “Telesales Agent – CEC.”</p><ul><li><p>Please highlight your previous sales achievements and experience working with Saudi or GCC customers.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>✅ Requirements</h3><ul><li><p>1–3 years of proven telesales, inside sales, or direct sales experience.</p></li><li><p>Saudi, Gulf, Lebanese, or Syrian Arabic accent strongly preferred.</p></li><li><p>Previous experience selling to the Saudi Arabian or GCC market is a significant advantage.</p></li><li><p>Proven ability to meet sales targets and successfully close deals.</p></li><li><p>Excellent communication, negotiation, persuasion, and objection-handling skills.</p></li><li><p>Good command of English.</p></li><li><p>Experience using CRM systems and managing sales pipelines.</p></li><li><p>Confident, motivated, target-driven, and comfortable working in a performance-based environment.</p></li><li><p>Previous experience in education, training, or course sales is an advantage.</p></li></ul><p></p>
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br><strong>Sutherland<br><br></strong>Digital Outcomes.<br><br><strong>Job Description<br><br></strong><strong>Sutherland Cairo is looking for 2 talented Quality Analysts to support a NEW Telecom program!! We're looking for German OR Spanish-speaking QAs!<br><br></strong><strong>As a QA, you'll be responsible for: <br><br></strong><ul><li>Completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. </li><li>Defining Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. </li><li>Strengthening relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. </li><li>Keeping management updated: Relay important information in the form of timely and accurate reports. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. <br><br></li></ul><strong>Qualifications<br><br></strong>Our most successful candidate will have:<br><br><ul><li>1 year of QA experience w/in the telecom domain</li><li>Ability work onsite at our Cairo location </li><li>German or Spanish fluency </li><li>Ability to work in MS Office</li><li>Ability to work in a fast-paced environment</li><li>Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player</li><li>Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements</li><li>Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner<br><br></li></ul><strong>Additional Information<br><br></strong>All your information will be kept confidential according to EEO guidelines.
<strong>Company Description</strong> Guide Academy, founded in 2017, is a recruitment and learning institution committed to inclusive excellence for individuals from diverse backgrounds. The academy focuses on skills training, language learning, trainer development, recruitment services, and corporate programs, all designed in collaboration with industry experts and leaders. Its mission is to unlock potential through tailored training and effective candidate selection, emphasizing a human-centered and results-oriented approach. Guide Academy delivers scalable, customized solutions aligned with organizational culture and goals, supported by seasoned professionals with strong industry expertise. The institution is client-centric, prioritizing personalized support, long-term relationships, and impactful outcomes for learners and partner organizations.<br><strong>Role Description</strong> The Courses Telesales Specialist is a full-time, on-site role based in Cairo, responsible for promoting and selling Guide Academy’s training and course offerings via phone and digital communication channels. Daily tasks include contacting prospective and existing learners, understanding their needs, presenting suitable courses, and clearly explaining program features, benefits, and enrollment procedures. The specialist will follow up on leads, manage inquiries, and maintain accurate records of interactions and sales activities in the CRM system. The role involves collaborating with training and admissions teams to ensure smooth enrollment, providing courteous customer support, and meeting or exceeding individual and team sales targets. The specialist is also expected to participate in ongoing training to stay informed about new courses, pricing updates, and promotional campaigns.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong Sales skills, including telesales, negotiation, lead follow-up, and closing techniques.</li><li>Candidates should possess excellent Communication skills, including clear verbal communication, active listening, and professional telephone etiquette.</li><li>Candidates should possess solid Customer Service and Customer Support skills, with the ability to handle inquiries, resolve concerns, and maintain a positive learner experience.</li><li>Candidates should possess an interest or experience in Training and educational services, with the ability to understand and explain course content and benefits.</li><li>Relevant qualifications include prior experience in telesales or call center environments, preferably in education or training services.</li><li>Additional beneficial qualifications include familiarity with CRM tools, basic computer proficiency, goal-oriented mindset, and the ability to work in a fast-paced, target-driven environment.</li><li>A high school diploma or bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.</li></ul>
LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br><strong>Job Description<br><br></strong><ul><li>Partner with leaders to design and implement employee strategies within their areas of</li><li>responsibility.</li><li>Act as the primary HR contact for assigned departments, providing expert guidance on HR-related</li><li>matters.</li><li>Organize and manage data for Annual Salary Increases, FTE planning, and personnel cost</li><li>forecasting.</li><li>Support strategic workforce planning and talent pipeline development.</li><li>Coordinate with HR Recruiting to fulfil staffing needs and participate in interviews when required.</li><li>Manage and coordinate HR-related topics and initiatives for the respective departments.</li><li>Contribute to talent management and succession planning efforts.</li><li>Assist leaders in salary change processes and training program selections.</li><li>Facilitate exit processes and ensure smooth transitions.</li><li>Coach and consult leaders on team development, leadership, and skill management.</li><li>Evaluate future business needs and recommend appropriate HR measures.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Business Administration or other related field</li><li>(2-5) years of proven experience in a manufacturing industry as HR Business Partner or equivalent</li><li>Strong experience in managing Labor Union relations and negotiations</li><li>Excellent analytical and problem-solving capabilities</li><li>Professional proficiency in English Language</li><li>Ability to perform effectively in a fast-paced and dynamic work environment<br><br></li></ul><strong>Additional Information<br><br></strong><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br></em>LEONI Wiring Systems Egypt S.A.E.
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<span>How will you CONTRIBUTE and GROW?</span>This 1-year graduate program internship is designed for autonomous, analytical fresh graduates with strong communication skills. The role focuses on optimizing treasury operations by establishing end-to-end processes for Bank Guarantees and Form-4 settlements while aligning procurement and GCCI policies. Additionally, the intern will drive project management for the Global Treasury RACI Convergence project in Egypt and support cash flow implementation and foreign currency exposure exercises.<p>Coordinating with a task force, including the business teams to:</p><br><ul><li>Closely follow up on and cancel the expired/long-pending Bank Guarantees</li><li>Propose an end-to-end Bank Guarantee process, from issuance till cancellation and ensure the GCCI (Group Service Center India) </li><li>Ensure Treasury Internal Process & the business/operations/procurement policies & procedures are updated.</li></ul><br><ul><li>Follow up closely with the procurement team on the advance payments list and Form-4 list to settle all overdue items.</li><li>Propose an end-to-end Form-4 process, from issuance till settlement, and ensure the GCCI Treasury internal Process & the procurement policies & procedures are updated with this new process.</li><li>Project Management: Follow-up and drive the Global Treasury RACI (abreviation) Convergence project for Egypt</li><li>Cash Flows update: Guide the GCCI team in implementing the new cash flow template</li><li>Support in AL Egypt Target foreign curency Exposure exercise.</li></ul>___________________<span>Are you a MATCH?</span><ul><li>Bachelor Degree</li><li>Fluent English is a must</li><li>0 to 1 year of experience / intermships in treasury</li><li>Treasury and cash flow knowledge</li><li>Strong Communication skills</li><li>analytical skills</li><li>Detail oriented</li><li>Autonomous</li></ul><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div>
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br>
<p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p>Lead HSE Engineer Section 1 EET Green Line Project </p><br><br>
Missions/Main Duties
<br>Description/responsibilities:<br>- Review Contractors HSE Plan, monitor and ensure implementation of the approved HSE plan.<br>- Evaluate Contractor's key HSE personnel and make recommendations to CLIENT for their approval<br>- Conduct regular HSE Inspection/Audits and Safety Observations .<br>- Interface with Contractors HSE staff, CLIENT HSE department and Plant Operations HSE.<br>- Collect Safety Statistics from Contractors and issue Safety Performance Statistics as needed for CLIENT and<br>Company reports.<br>- Monitor project Safety programme to ensure it supports progress through proactive planning with the Construction Engineer.<br>- Encourage Contractors to adopt Company Safety Standards and other industry best practices in HSE.<br>- Evaluate the Contractor HSE performance on an ongoing basis. Make recommendations for improvement to the contractors managment as needed.<br>- Ensure emergency procedures are established.<br>- Conduct accident / near miss investigations.<br>- Conduct HSE induction / orientation for new PMC site personnel. Monitor the Contractors training program.<br>- Manage the PMC project training records and Safety files.<br>- Audit Contractors Safety files to ensure compliance with<br>their Safety requirements.<br>- Audit Contractor equipment certifications to ensure they are current.<br>- Issue Safety Bulletins as necessary<br>
Profile/Skills
<br><p>Very Good is preffered </p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<strong>Company Description</strong> Farid Academy is a purpose-driven EdTech platform focused on character development, wellbeing, and life skills education for children and youth aged 3–18 across Egypt and Saudi Arabia. The organization designs structured programs grounded in modern educational practices, positive psychology, and skills-based learning, delivering measurable impact for learners and institutions. Farid Academy collaborates with schools, governmental and non-profit organizations, corporates, and families to provide holistic development solutions. Its offerings include student programs, professional learning pathways for educators, and scalable, flexible tools that support daily practice in educational settings. The mission is to help raise an emotionally balanced, values-driven generation equipped with essential human skills for an evolving world.<br><strong>Role Description</strong> This is a full-time, on-site B2C Sales Lead (Schools) role based in Cairo, Egypt. The B2C Sales Lead will be responsible for identifying, approaching, and closing sales opportunities with schools and educational institutions, focusing on Farid Academy’s character development and wellbeing programs. Day-to-day tasks include building and managing a pipeline of school leads, conducting meetings and presentations, negotiating agreements, and ensuring smooth onboarding of new partner schools. The role involves maintaining strong relationships with school decision-makers, providing ongoing support, and gathering feedback to inform product and program improvements. The B2C Sales Lead will also collaborate with internal teams on marketing campaigns, sales reporting, and training activities to drive growth in the schools segment.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong Communication and Customer Service skills to build trust, handle inquiries, and support school partners effectively.</li><li>Candidates should possess proven Sales skills, including lead generation, negotiation, and closing, preferably within the education or EdTech sector.</li><li>Candidates should possess Sales Management skills to plan targets, manage pipelines, and report on performance with clarity and accuracy.</li><li>Candidates should possess Training experience to deliver product demonstrations, orientations, and basic workshops for school staff and stakeholders.</li><li>Additional beneficial qualifications include experience selling to schools or educational institutions, proficiency in CRM tools, strong organizational and time-management abilities, and fluency in English and Arabic.</li><li>A bachelor’s degree in Business, Marketing, Education, or a related field is preferred, along with a demonstrated interest in education, wellbeing, or youth development.</li></ul>
<p><strong>Company Description</strong> ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that address each client’s unique business needs. With strong global coverage and an understanding of diverse cultures, ETISAL International combines industry best practices with advanced technologies to support clients in serving their own customers more effectively. The company emphasizes transparency, flexibility, integrity, and a passion for service, continually working to enhance management and operational standards. ETISAL International values human capital and is committed to providing first-class quality that exceeds client expectations.</p><p><strong>Role Description</strong> The Customer Care Specialist (English Speakers) is a full-time, on-site role based in Cairo. The specialist will handle inbound and outbound customer interactions, respond to inquiries, and provide accurate information about products and services. Daily tasks include resolving customer issues, documenting interactions in the system, and following up to ensure customer satisfaction. The role involves adhering to performance targets, service-level agreements, and quality standards while maintaining a professional, empathetic, and solution-oriented approach. The specialist will collaborate with team members and supervisors to escalate complex cases and continuously improve service delivery.</p><strong>About the Role</strong><p>We are seeking clear, reliable, and communicative <strong>English Customer Support Agents</strong> to manage candidate inquiries and deliver high-quality customer assistance. This role offers hands-on product training, a competitive compensation package, and long-term career growth in a central Cairo location.</p><strong>Key Responsibilities</strong><ul><li>Handle inbound inquiries and resolve customer queries in a professional, timely manner.</li><li>Maintain high quality standards across all service interactions to achieve personal and team KPIs.</li><li>Coordinate with internal teams to escalate and resolve complex issue cases.</li><li>Maintain accurate records of customer interactions and service logs.</li></ul><strong>Requirements</strong><ul><li>Intermediate to upper-intermediate command of English (<strong>B1+ level minimum</strong>).</li><li>Strong active listening, verbal communication, and problem-solving skills.</li><li>Ability to work flexible, rotational shift schedules.</li><li>Open to <strong>Graduates</strong> and <strong>Gap-Year candidates</strong>.</li></ul><strong>Compensation & Benefits</strong><ul><li><strong>Total Package:</strong> Up to <strong>13,000 EGP Net</strong></li><li><strong>Paid Professional Training:</strong> Fully covered skill-building and onboarding program.</li><li><strong>Insurance:</strong> Comprehensive Social and Medical Insurance coverage.</li><li><strong>Prime Location:</strong> Central office location in Abbasia with easy accessibility.</li></ul><li><br></li>
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<strong>About Bosta: <br></strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br>
<br><p>Are you a fresh graduate with a strong personality, excellent communication skills, and a passion for connecting people with the right opportunities? This could be your chance to start your career in <strong>Talent Acquisition with Bosta!</strong></p><br>
<p>We're launching <strong>Bosta 4ward</strong> — a 4-month program designed for ambitious young talents who see Talent Acquisition as the field they want to grow in.</p><br>
<p>No prior experience? No problem. We'll teach you the fundamentals of recruitment and give you hands-on experience. What matters most is your energy, curiosity, communication skills, and willingness to learn.</p><br>
<p>You'll work closely with our <strong>Talent Acquisition team</strong>, gain practical experience across different hiring functions, support real recruitment processes, and get an inside look at what it takes to build great teams.</p><br>
<strong>Must-have</strong>
<ul>
<li>Fresh graduate with <strong>0–6 months of experience</strong></li>
<li>High energy — this is the <strong>single most important signal</strong></li>
<li>Eager to learn, ask questions, and take feedback</li>
<li>Wants to add value, not just complete tasks</li>
<li>Strong communication skills in <strong>Arabic and English</strong></li>
<li>Available full-time for the full <strong>4 months</strong>, with no overlapping study or job commitments</li>
</ul>
<strong>Good to have</strong>
<ul>
<li>Exposure to <strong>HR, recruitment, sales, or customer-facing roles</strong></li>
<li>Participation in <strong>student activities, volunteering, or club leadership</strong></li>
<li>HR-related courses or certifications</li>
<li>Comfortable working on the phone and handling high call volumes</li>
<li>Basic knowledge of <strong>Excel or Google Sheets</strong></li>
</ul>
<p>It's a <strong>paid internship</strong>, and outstanding performers will have the opportunity to earn a <strong>full-time role at Bosta</strong>.</p><br>
<p>Ready to learn, take ownership, and kick-start your career in Talent Acquisition? <strong>We want to hear from you.</strong></p><br>
<p><strong>Your career at Bosta could start here.</strong></p><br>
<p><strong>Deadline for applications: September 9th, 2026</strong></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br>
<p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p>Lead HSE Engineer Green Line Project Saection 3 </p><br><br>
Missions/Main Duties
<br>Description/responsibilities:<br>- Review Contractors HSE Plan, monitor and ensure implementation of the approved HSE plan.<br>- Evaluate Contractor's key HSE personnel and make recommendations to CLIENT for their approval<br>- Conduct regular HSE Inspection/Audits and Safety Observations .<br>- Interface with Contractors HSE staff, CLIENT HSE department and Plant Operations HSE.<br>- Collect Safety Statistics from Contractors and issue Safety Performance Statistics as needed for CLIENT and<br>Company reports.<br>- Monitor project Safety programme to ensure it supports progress through proactive planning with the Construction Engineer.<br>- Encourage Contractors to adopt Company Safety Standards and other industry best practices in HSE.<br>- Evaluate the Contractor HSE performance on an ongoing basis. Make recommendations for improvement to the contractors managment as needed.<br>- Ensure emergency procedures are established.<br>- Conduct accident / near miss investigations.<br>- Conduct HSE induction / orientation for new PMC site personnel. Monitor the Contractors training program.<br>- Manage the PMC project training records and Safety files.<br>- Audit Contractors Safety files to ensure compliance with<br>their Safety requirements.<br>- Audit Contractor equipment certifications to ensure they are current.<br>- Issue Safety Bulletins as necessary<br>
Profile/Skills
<br><p>Very Good </p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<p>Main Duties: Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Follow up on the last day operation: VIP guest didn t show up, any case to follow up. Take the necessary actions on any pending actions. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation & amenities. Inspect the VIP rooms in regards to cleanliness, maintenance & amenities; ensure that the standard is respected. Check the birthday & honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call & send them amenities as per their request. Prepare the TOP VIP s C-Out: Make sure that the bills are revised. Contact the guest for departure arrangements: transportation, packing, late C-Out. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Previous experience as a Butler is a must Fluency in English, and at least one additional language Must have the ability to handle a multitude of tasks and Guest requests. Knowledge of Micros-Fidelio Property Management System an asset. Ability to work independently and prioritize responsibilities. Experience with a Hotel loyalty program an asset. Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</p>
<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Follow up on the last day operation: VIP guest didn t show up, any case to follow up. Take the necessary actions on any pending actions. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation & amenities. Inspect the VIP rooms in regards to cleanliness, maintenance & amenities; ensure that the standard is respected. Check the birthday & honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call & send them amenities as per their request. Prepare the TOP VIP s C-Out: Make sure that the bills are revised. Contact the guest for departure arrangements: transportation, packing, late C-Out. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Previous experience as a Butler is a must Fluency in English, and at least one additional language Must have the ability to handle a multitude of tasks and Guest requests. Knowledge of Micros-Fidelio Property Management System an asset. Ability to work independently and prioritize responsibilities. Experience with a Hotel loyalty program an asset. Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</p>
<p>Responsible for governing deployment business processes and ensuring efficient deliverables by:</p><ul><li>Monitoring and controlling deployment business deliverables and cross functional related projects.</li><li>Reporting deliverables with analysis to relevant stakeholders up to CTO, Vodacom and Group level.</li><li>Using data analytic insights to assist in technology decisions that will deliver a better customer experience with prioritised network CAPEX investment and reduced cost of network optimisation.</li><li>Create full-scale program and project plans and associated communication documents, plan and schedule project timelines and milestones using appropriate tools.</li><li>Track and report on project milestones and deliverables.</li><li>Effectively communicate project expectations to team members and stakeholders.</li><li>Identify and manage project dependencies and critical path.</li><li>Perform risk assessment and provide mitigation solutions in case of any expected impact on KPIs.</li><li>Providing regular audit reports on internal deployment processes quality as well as identify gaps and find effective solutions to achieve operational excellence.</li><li>Governing the regional operations deployment functions ensuring same technical specifications and best practice is followed across (Rollout, RF & TX implementation).</li><li>Managing all deployment programs development and implementation with all stakeholders from different technology teams to meet business goals and customer experience needs</li><li>Liaising with Radio, Transport and Strategy teams to ensure that the mutual processes and workflows are delivering the proper outcome.</li><li>Leading agile squads with Vendors and/or VF teams to achieve project target dates and find alternative solutions in case of unexpected obstacles.</li><li>Managing all internal deployment team activities, and interfacing with external parties, to ensure that all the team s objectives and responsibilities are met.</li><li>Managing deployment projects and vendors and identifying risks and providing tactical advice to management and stakeholders to achieve short and long-term strategy.</li></ul><p>Role Responsibilities</p><ul><li>Governance for all regional operations deployment functions internally and managing interface with stakeholders externally.</li><li>Providing regular audit reports on internal deployment processes quality.</li><li>Group reporting interface for deployment business deliverables</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Min 3 years of experience related to access field network deployment governance.</li><li>Ability to deliver challenging targets in a highly dynamic environment.</li><li>Full understanding of customer demands/needs and flexibility to exceed customers expectations</li><li>Must have technical / professional qualifications : Bachelor degree of relevant qualification</li><li>Post graduate studies is an advantage but not a must</li></ul>
<p>The Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon’s systems. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations on the Amazon platform. You will help them become proficient in using Amazon tools and provide hands-on support for tasks such as purchase order (PO) management, shipment coordination and more.</p><p><br></p><p>In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance. Your tasks will also include conducting face-to-face interactions with vendors, manufacturers and customers, identifying and correcting errors and maintaining accurate records of all work performed. Beyond day-to-day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.</p><p><br></p><p>You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance. This will require collaboration with various internal teams, including in-stock managers, vendor managers, program managers and fulfillment partners. The ideal candidate will have strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.</p><p><br></p><p>An ideal candidate should have:</p><p>• Passion for business development and operational excellence.</p><p>• Strong interpersonal skills, with a focus on building collaborative relationships.</p><p>• Detail-oriented with excellent accuracy in data handling and reporting.</p><p>• Problem-solving mindset, with the ability to identify and implement process improvements.</p><p>• Willingness to take the initiative, handle additional responsibilities, and travel as needed.</p><p>• Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.</p><p><br></p><p><br></p><p>Key job responsibilities</p><p>• Assist vendors in becoming proficient with Amazon tools and provide ongoing operational support (e.g., PO management, shipment tracking).</p><p>• Interact directly with vendors and other stakeholders to resolve issues and improve performance.</p><p>• Drive process improvement initiatives and participate in stakeholder meetings.</p><p>• Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics.</p><p>• Take ownership of operational challenges, analyze data, and implement corrective actions.</p><p>• The role might require work over weekend but not exceeding 5 days work week</p><p><br></p><p>Basic Qualifications</p><p>- Experience in project management, or experience in vendor management</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in relationship management and negotiation</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><strong>Responsibilities</strong></p><ul><li><strong>Maintenance & Troubleshooting</strong><ul><li>Perform routine and preventive maintenance on electrical and automation equipment.</li><li>Troubleshoot and repair faults in electrical control systems, drives, PLCs, HMIs, sensors, and instrumentation.</li><li>Basic knowledge of industrial utility systems, including Air Handling Units (AHUs), Chillers, Air Compressors, and Diesel Generators, with the ability to support</li><li>Respond promptly to breakdowns and ensure quick resolution to minimize downtime.</li></ul></li><li><strong>Automation Systems</strong><ul><li>Program, maintain, and upgrade PLC systems (Siemens, OMRON, etc.).</li><li>Support SCADA and HMI systems, ensuring optimal performance and usability.</li><li>Develop and implement control logic for process optimization.</li></ul></li><li><strong>Electrical Systems</strong><ul><li>Maintain and troubleshoot power distribution systems (LV/MV), motor control centers (MCCs), VFDs, and backup power systems.</li><li>Ensure compliance with electrical safety standards and codes.</li><li>Work with contractors and vendors on electrical installations and upgrades.</li></ul></li><li><strong>Spare Parts Warehouse Management</strong><ul><li>Manage the inventory of electrical and automation spare parts, ensuring availability of critical components.</li><li>Maintain accurate records of parts usage, stock levels, and reorder points using CMMS or inventory management systems.</li><li>Identify obsolete parts and propose replacements or upgrades.</li><li>Coordinate with procurement to ensure timely ordering and delivery of spare parts.</li><li>Optimize storage layout and implement labeling and categorization systems to improve traceability and retrieval efficiency.</li></ul></li><li><strong>Continuous Improvement & Documentation</strong><ul><li>Participate in process improvement projects to enhance system performance, reliability, and energy efficiency.</li><li>Maintain accurate documentation for all electrical schematics, PLC code, and system configurations.</li><li>Analyze downtime trends and provide actionable insights to reduce recurrence.</li></ul></li><li><strong>Compliance & Safety</strong><ul><li>Ensure all activities are performed in compliance with health, safety, and environmental regulations.</li><li>Support audits and inspections related to electrical and automation systems.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experiences & Qualifications</strong></p><ul><li>Bachelor’s degree in Electrical Engineering.</li><li>Suitable years of experience in electrical maintenance and industrial automation, preferably in manufacturing or process industries.</li><li>Solid knowledge of electrical systems, drives, instrumentation & control systems.</li><li>Strong problem-solving skills, analytical thinking.</li><li>Excellent communication and teamwork skills.</li><li>Proficiency in PLC programming (Siemens & OMRON), & automation systems is a plus.</li><li>Experience with CMMS software for maintenance planning and record-keeping is a plus.</li><li>Previous experience in FMCG operations is a plus.</li></ul><p><strong>Skills</strong></p><ul><li>Problem Solving & Analytical thinking.</li><li>Troubleshooting & Repairs</li><li>Projects management</li><li>Shop floor leadership</li></ul>
<ul><li><p><strong>Preventive & Corrective Maintenance:</strong> Execute and follow up on preventive and corrective maintenance for all electrical systems and equipment in the factory.</p></li><li><p><strong>Troubleshooting Automation Systems:</strong> Diagnose and troubleshoot control circuits, PLC, HMI, VFDs, sensors, and actuators.</p></li><li><p><strong>Electrical Schematics Reading:</strong> Read and interpret electrical schematics, control wiring diagrams, and Single Line Diagrams (SLD).</p></li><li><p><strong>Control & Distribution Panels Maintenance:</strong> Inspect and maintain control panels, main distribution boards (PCC), and Motor Control Centers (MCC).</p></li><li><p><strong>PLC Programming & Troubleshooting:</strong> Perform PLC programming, troubleshooting, and program backup/upload/download when required.</p></li><li><p><strong>Electric Motors & Protection:</strong> Inspect and repair electric motor faults, starting circuits, and protective devices.</p></li><li><p><strong>VFD & Soft Starter Maintenance:</strong> Monitor and maintain Variable Frequency Drives (VFD/Inverters), Soft Starters, and electrical protection systems.</p></li><li><p><strong>Maintenance Logs & Spare Parts:</strong> Prepare and track preventive maintenance schedules, maintain breakdown logs, and track spare parts consumption.</p></li><li><p><strong>Cross-Functional Coordination:</strong> Coordinate maintenance activities with mechanical teams, production staff, and external vendors as needed.</p></li><li><p><strong>Electrical Safety Protocols:</strong> Ensure full compliance with electrical safety standards and procedures during maintenance tasks.</p></li><li><p><strong>Root Cause Analysis (RCA):</strong> Analyze recurring failures, propose corrective actions, and implement reliability improvements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Electrical Engineering, Power & Control Engineering, or a related field.</p></li><li><p><strong>Relevant Experience:</strong> Practical experience in industrial plant maintenance, electrical systems, and automation control.</p></li><li><p><strong>PLC Expertise:</strong> Hands-on experience with PLCs, particularly Siemens, Delta, or equivalent industrial automation systems.</p></li><li><p><strong>PLC Troubleshooting:</strong> Ability to read, modify, and debug PLC programs and diagnose system logic faults.</p></li><li><p><strong>Control & Distribution Boards:</strong> Solid knowledge of main distribution boards (PCC), Motor Control Centers (MCC), and control panels.</p></li><li><p><strong>Drives & Motor Protection:</strong> Proficient in VFDs/Inverters, Soft Starters, motor control circuits, and electrical protection devices.</p></li><li><p><strong>Measurement Tools:</strong> Skilled in using diagnostic instruments, including Multimeters, Clamp Meters, and Meggers.</p></li><li><p><strong>Electrical Components:</strong> Strong understanding of sensors, relays, contactors, thermal overloads, and circuit breakers.</p></li><li><p><strong>Schematic Reading:</strong> Ability to read, interpret, and update electrical schematics and control wiring diagrams.</p></li><li><p><strong>Maintenance Planning:</strong> Proven ability to implement preventive maintenance schedules and efficiently manage emergency breakdowns.</p></li><li><p><strong>Automation Systems (Preferred):</strong> Experience with HMI, SCADA systems, and industrial communication protocols is preferred.</p></li></ul><p></p>