Program Officer Jobs in Egypt
14181 Jobs Found
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<p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br>About the Opportunity<p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br>Key Responsibilities: Talent Management &amp; Acquisition<ul><li><p>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</p><br></li><li><p>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</p><br></li><li><p>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</p><br></li><li><p>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</p><br></li><li><p>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</p><br></li><li><p>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</p><br></li><li><p>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</p><br></li></ul>Skills: Essential Qualities for Success<p><strong>Technical Experience</strong></p><br><ul><li><p>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</p><br></li><li><p>Experience working with technical job descriptions and assessing localisation engineering skills.</p><br></li></ul><p><strong>Teamwork</strong></p><br><ul><li><p>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</p><br></li><li><p>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</p><br></li></ul><p><strong>English Proficiency</strong></p><br><ul><li><p>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</p><br></li></ul><p><strong>Time Management</strong></p><br><ul><li><p>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</p><br></li><li><p>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</p><br></li></ul><p><strong>Customer Focus</strong></p><br><ul><li><p>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</p><br></li><li><p>Gather and act on feedback to continuously improve the hiring and onboarding experience.</p><br></li></ul><p><strong>Communication</strong></p><br><ul><li><p>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</p><br></li><li><p>Provide clear, timely and constructive feedback to candidates and hiring teams.</p><br></li></ul>Qualifications: What We're Looking For<ul><li><p>Bachelor’s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</p><br></li><li><p>5+ years’ experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</p><br></li><li><p>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</p><br></li><li><p>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</p><br></li><li><p>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</p><br></li></ul>What We Offer<ul><li><p>Competitive salary and performance-related incentives.</p><br></li><li><p>Comprehensive benefits package including health coverage and retirement options.</p><br></li><li><p>Professional development opportunities and clear career progression paths.</p><br></li><li><p>Collaborative, inclusive and supportive international work culture.</p><br></li></ul>Join Us and Make an Impact!<p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> </div>
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<p>Ready to be part of one of the Market Leaders in Egypt? Apply now!</p>
<p>Raya FMCG one of Raya’s subsidiaries is hiring a Distributors & Wholesale Manager</p>
<p>What will you do?<br><br>• Develop and execute the distributors and wholesale sales strategy <br>across Egypt. <br>• Manage and strengthen relationships with distributors and key <br>wholesale customers. <br>• Identify and appoint new distributors to expand market coverage. <br>• Monitor sales performance and ensure achievement of sales targets. <br>• Analyze market trends, competitor activities, and business <br>opportunities. <br>• Coordinate with Supply Chain to ensure product availability and <br>efficient order fulfillment. <br>• Monitor distributors' performance, stock levels, and compliance with <br>company standards. <br>• Prepare sales forecasts, budgets, and periodic business performance <br>reports. <br>• Lead, coach, and develop the distributors and wholesale sales team. </p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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We are seeking an experienced Commercial Manager with a strong background in Facilities Management and Commercial Leasing to lead our commercial operations, maximize occupancy, strengthen tenant relationships, and drive revenue growth. Key Responsibilities Develop and implement commercial strategies to maximize occupancy and revenue. Manage the leasing process, including negotiations, renewals, and tenant retention. Build and maintain strong relationships with tenants and key stakeholders. Identify new business opportunities and attract prospective tenants. Oversee lease agreements and ensure compliance with company policies and legal requirements. Collaborate with the Facilities and Property Management teams to ensure high-quality tenant services. Monitor market trends, rental rates, and competitor activities. Prepare commercial reports, forecasts, and budgets for senior management. Lead and develop the commercial team to achieve business objectives. Qualifications Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field. Minimum 7–10 years of experience in commercial management, leasing, or real estate. Proven experience in commercial leasing and facilities/property management. Strong negotiation and contract management skills. Excellent leadership, communication, and relationship management abilities. Strong analytical and financial acumen. Proficiency in Microsoft Office and ERP systems. Excellent command of English and Arabic. What We Offer Competitive salary and benefits. Professional and dynamic work environment. Career growth and development opportunities.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Kraft Heinz is looking for an EHS Manager to lead Environment, Health, and Safety across the site, ensuring compliance with Egyptian legal requirements and Kraft Heinz standards. This role also oversees Wastewater Treatment Plant operations and drives a strong safety culture through team leadership, compliance, risk management, and continuous improvement.</p><p><b>Responsibilities</b>:</p><ul><li>Lead site-wide EHS policies, procedures, and continuous improvement initiatives</li><li>Oversee WWTP operations, compliance, maintenance, and reporting</li><li>Develop SOPs for wastewater treatment, emergency response, and related activities</li><li>Lead, coach, and develop EHS and WWTP teams</li><li>Drive safety culture, training, and incident investigation across the site</li><li>Manage contractor safety and permit-to-work compliance</li><li>Ensure compliance with legal, ISO, and Kraft Heinz EHS standards</li><li>Support crisis management, safety committees, and EHS business planning</li><li>Monitor performance, maintain records, and drive cost and sustainability improvements</li></ul><p>KPIs</p><ul><li>TRIR and severity prevention</li><li>Safety card closure rate</li><li>Legal and ISO compliance</li><li>KHMS EHS Pillar maturity</li><li>WWTP compliance and effluent quality</li><li>Contractor safety performance</li><li>Timely regulatory reporting</li><li>Operational and chemical cost control</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in science, Agriculture, or Engineering</li><li>NEBOSH certification</li><li>Minimum 6 years of EHS experience, preferably in manufacturing or FMCG</li><li>Strong knowledge of wastewater treatment, compliance, ISO 45001, and ISO 14001</li><li>Experience in contractor safety, incident investigation, and continuous improvement</li></ul><p>Skills</p><ul><li>Leadership and team development</li><li>Communication and stakeholder management</li><li>Planning, coordination, and follow-up</li><li>Problem-solving and analytical thinking</li><li>Strong safety, compliance, and ownership mindset</li></ul><p></p></section>
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<span>Main Accountabilities</span><ul><li>To manage, develop and understand the needs of a growing customer base, making regular visits to these accounts and building, maintaining and managing relationships with key contacts at all levels.</li><li>Negotiating prices and volumes with customers in order to maximize returns to the business</li><li>Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies.</li><li>To agree annual sales budgets with the Commercial Manager and Business Manager</li><li>Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business</li><li>To visit and represent the company at trade fairs, exhibitions and conferences, networking with representatives from a broad range of companies</li><li>Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business.</li></ul><span>Skills and Qualifications </span><ul><li>Bachelor degree in Chemistry or equivalent (Masters degree is a plus).</li><li><span>Experience in sales in the Chemicals Raw Material in Plastics</span></li><li>Excellent communication skills</li><li>Analytical skills</li><li>Fluent in English and Arabic</li><li>Negotiation skills</li><li>Good presentation skills</li><li>Ability to work under pressure</li><li>Ability to liaise with people at all levels </li><li>Knowledge and networks within country area industry</li><li>Understanding of products and their application</li></ul> </div>
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<p>Job Description:</p><p><br></p><p>The International Business Development Manager is responsible for identifying and developing international business opportunities to support the company’s growth and expansion strategy. The role includes building and maintaining relationships with international clients, commercial agencies, and trade representatives, while leading negotiations and executing international agreements and partnerships.</p><p>Key Responsibilities:</p><p><br></p><p>• Identify and evaluate new international market opportunities.</p><p>• Develop and implement business development strategies for global expansion.</p><p>• Build and maintain relationships with international clients, commercial agencies, and strategic partners.</p><p>• Lead and execute international contracting activities with commercial agencies and trade representatives.</p><p>• Negotiate commercial terms, agreements, and partnership contracts.</p><p>• Coordinate with internal departments to ensure successful implementation of international projects and agreements.</p><p>• Monitor market trends, competitor activities, and business opportunities.</p><p>• Achieve sales and business growth targets within assigned markets.</p><p>• Prepare business reports, forecasts, and market analysis for management.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Strong business development and sales skills.</p><p>• Excellent negotiation and communication skills.</p><p>• Knowledge of international business practices and trade regulations.</p><p>• Ability to establish and manage strategic partnerships.</p><p>• Strong market research and analytical skills.</p><p>• Relationship management and networking abilities.</p><p>• Leadership and team management skills.</p><p>• Strategic planning and problem-solving abilities.</p><p>• Strong presentation skills.</p><p>• Proficiency in Microsoft Office and CRM systems.</p><p>• Excellent command of English; additional languages are an advantage.</p></div>
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<span>Envision Employment Solutions is currently looking for a Distribution Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the network that puts the bank within physical reach.<br> Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how well you manage it decides whether the network is there when customers need it.<br> In a bank built digital first, the Points are where it still shows up in person, and you're the one who keeps that promise.<br> WHAT YOU’LL DO Manage and hold Point vendors accountable to contracted SLAs Oversee Point deployment, installation, and decommissioning strategy across locations Own Point network performance reporting and flag issues to the Banking Operations Director Manage Point related incident escalations and ensure timely resolution Ensure Points operate in compliance with regulatory and internal standards Maintain oversight of documentation on Point locations, contracts, and vendor performance Coordinate with Technology, Infrastructure, Compliance & Risk teams on network issues Manage and develop the L1 Operations Analyst WHAT WE’RE LOOKING FOR 4 to 7 years in vendor management, field operations, or kiosk/ATM/self-service network management Experience managing third-party service providers and holding vendors to SLAs Strong operational coordination skills across multiple locations or sites Familiarity with kiosk, ATM, or self-service terminal operations preferred Experience in financial services or regulated environments preferred YOU’LL THRIVE HERE IF YOU You'd rather fix a vendor's recurring failure than log another ticket about it You treat network uptime as a promise to the customer, not a KPI on a dashboard You can coordinate across locations and teams without losing sight of the details You want to build the network that makes a digital bank feel physically real</span> </div>
<p>Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank! THE ROLE You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><p>WHAT YOU LL DO</p><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul>
<p>Envision Employment Solutions is currently looking for a Card & Payment Operations Manager for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><p>WHAT YOU LL DO</p><p>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</p><p>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</p><p>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</p><p>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</p><p>Investigate the root cause of recurring issues and put corrective actions and automation in place</p><p>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><p>5 to 8 years in card or payment operations within a bank or fintech</p><p>Strong command of card scheme rules, and the payment rails beneath them</p><p>Hands on experience running chargeback and dispute resolution</p><p>Familiarity with core banking and card management systems</p><p>A strong operational risk awareness and control mindset</p><p>YOU LL THRIVE HERE IF YOU</p><p>You believe an operation that works quietly every time beats one that impresses when it is watched</p><p>You d rather fix the root cause of a recurring exception than reconcile it again next month</p><p>You read a scheme rule as an operational control, not a formality</p><p>You feel a failed transaction the way the customer does</p>
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<span>Envision Employment Solutions is currently looking for an Infrastructure Operations & Management Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Infrastructure Operations & Management Manager is responsible for the provisioning, operation, and resilience of the Bank's core infrastructure, including servers, storage, networks, and data centers.<br> This role ensures that staging, production, and testing environments are reliably hosted and available, and that the Bank's disaster recovery and backup capabilities meet business continuity requirements.<br> Responsibilities Provision and manage staging, production, and data center environments, including hosting of testing environments for systems under development.<br> Own the hosting, management, and operation of the Bank's data centers.<br> Operate and maintain core infrastructure, including servers, operating systems, storage, and networks.<br> Manage and operate storage and backup systems, ensuring data integrity and recoverability.<br> Ensure availability, resilience, and capacity planning across all environments to meet current and future business needs.<br> Own backup execution, recovery readiness, and disaster recovery (DR) capabilities, including regular DR testing.<br> Manage infrastructure patching, capacity upgrades, and lifecycle management of hardware and systems.<br> Coordinate with security teams to ensure infrastructure hardening and compliance with banking regulatory requirements.<br> Manage relationships with data center, hosting, and infrastructure vendors, including budget and contract oversight.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum of 7 years of experience in infrastructure operations or data center management, ideally within banking or financial services.<br> Strong hands-on knowledge of servers, operating systems, storage, backup, and networking technologies.<br> Experience with data center operations, including on-prem, hybrid, and/or cloud infrastructure.<br> Solid understanding of disaster recovery (DR) and business continuity planning (BCP) principles.<br> Experience with virtualization technologies and infrastructure capacity planning.<br> Familiarity with regulatory and audit requirements applicable to banking infrastructure.<br> Strong leadership and vendor management skills.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an International Sales Executive (Export Sales) at ACMA for Chemical and Mining, you will play a crucial role in shaping the sales direction and success of our company. You will work closely with the Export Sales Manager to drive the growth and development of our plans.</p><p>- Conduct market research to identify selling possibilities and evaluate customer needs.</p><p>- Seek out new sales opportunities actively through cold calling, networking, and social media.</p><p>- Set up meetings/call conferences with potential customers and support their needs and concerns.</p><p>- Prepare appropriate presentations on our products and services.</p><p>- Negotiate/close deals and handle complaints or objections.</p><p>- Gather feedback from customers or prospects and share it with internal teams.</p><p>- Reply to customers' inquiries and support the customers' needs.</p><p>- Be responsible for managing key accounts, maintaining long-term relationships with current customers, and maximizing sales opportunities within them.</p><p>- Create a strong database of current and new customers.</p><p>- Review pending orders and specific customer requests to ensure excellent customer service and customer experience.</p><p>- Evaluate all customer issues if they exist, and provide optimal solutions to resolve them.</p><p>- Collaborate with team members to achieve better results.</p><p>- Coordinate with the Manager to figure out an efficient business plan.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree is a Must; in Business Administration is preferable.</li><li>Experience: from 4 to 7 years as an Export Sales Specialist at a large international scope.</li><li>Good experience in the logistics field.</li><li>Teamwork and motivational skills.</li><li>Good planning and organizing skills.</li><li>English language is a Must, written and spoken.</li><li>French is preferred.</li><li>Proficient in using various Microsoft Office programs.</li><li>Excellent communicator.</li><li>Very good Negotiator.</li><li>Required Skills: Export Sales</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ABOUT THE ROLE</strong> The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle. This is a full-time position based in Cairo, reporting to the Technical Director.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Project Delivery</strong></p><ul><li>Manage projects end-to-end, from initial concept to successful delivery</li><li>Define and document functional specifications</li><li>Ensure alignment between business needs and technical implementation</li></ul><p><strong>Coordination & Communication</strong></p><ul><li>Act as the main point of contact between business, technical, and operational teams</li><li>Provide regular updates to stakeholders on project progress, risks, and timelines</li><li>Facilitate collaboration, decision-making, and issue resolution</li></ul><p><strong>Monitoring & Quality Assurance</strong></p><ul><li>Track deliverables and ensure deadlines are met</li><li>Support testing phases (UAT, end-to-end validation) and ensure launch readiness</li><li>Monitor issues and follow up using logs, test data, and performance indicators</li></ul><p><strong>Process Improvement</strong></p><ul><li>Identify and implement improvements in tools, workflows, and documentation</li><li>Promote best practices in project management and delivery</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PROFILE</strong></p><p>Good understanding of technical environments, including API-based integrations</p><p>Ability to read and understand technical documentation (endpoints, credentials, integration flows)</p><p>Familiarity with staging and production environments, configuration checks, and deployment processes</p><p>Strong attention to detail and quality</p><p>Problem-solving mindset with analytical skills</p><p><strong>REQUIRED SKILLS & QUALIFICATIONS</strong></p><ul><li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li><li>Degree in Computer Science or a related field</li><li>Strong organizational and multitasking skills</li><li>Autonomous, adaptable, and detail-oriented</li><li>Experience with Agile methodologies is a plus</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (written and spoken); French is a plus</li></ul><p></p></section>
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<span>Envision Employment Solutions is currently looking for a Functional and Specialist Recruitment Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Functional and Specialist Recruitment Manager owns full cycle hiring across the Bank's business and corporate functions, from the first conversation through to the signed offer.<br> This role is responsible for sourcing and winning specialist and hard to fill talent across banking, fintech, and other professional services, while bringing a rigorous, evidence based process to regulated and control function roles.<br> As the first point of contact for every candidate, this person is the first proof point of what the Bank stands for, protecting the candidate experience for those hired and those who aren't.<br> Responsibilities Own full cycle hiring across business and corporate functions, from first conversation to signed offer.<br> Proactively source talent across banking, fintech, and other professional services rather than relying on inbound applications.<br> Apply banking level rigor to hiring for regulated and control function roles, ensuring candidates meet the standard required by the license.<br> Assess candidates for both capability and cultural fit through a structured, evidence based process.<br> Partner with functional leaders as a genuine hiring advisor, guiding role definition and hiring strategy.<br> Protect the candidate experience throughout the process, ensuring every candidate, hired or not, leaves with a positive impression of the Bank.<br> Build and maintain living pipelines for the hardest to fill roles, ensuring the next critical hire is already in motion.<br> Deliver hires on time and to the standard required for the Bank's launch and growth plans.<br> Several years of experience running full cycle recruitment, either in-house or agency side, across a range of business or corporate functions.<br> Proven ability to source and win specialist and hard to fill talent, not simply screen inbound applicants.<br> Strong credibility and communication skills to engage senior leaders as a trusted advisor.<br> A structured, evidence based approach to assessing talent, with the discipline to back hiring decisions with data and process, not just instinct.<br> Financial services recruitment experience is a plus, though not essential.<br></span> </div>
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<span>Envision Employment Solutions is currently looking for an IT & Workplace Operations Manager for one of our partners, a leading Digital Bank!<br> Job Summary The IT & Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff.<br> This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.<br> Responsibilities Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.<br> Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).<br> Manage collaboration tools and platforms (e.<br>g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.<br> Support software releases and operational activities through issue resolution and management of environment access.<br> Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.<br> Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.<br> Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.<br> Manage relationships with IT support vendors and workplace technology providers.<br> Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services.<br> Strong understanding of ITIL service management practices (incident, request, and problem management).<br> Experience with identity and access management (IAM) tools and endpoint management platforms (e.<br>g., Intune, SCCM, or similar).<br> Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar).<br> Experience managing service desk teams and SLAs.<br> Strong customer service orientation and communication skills.<br> Understanding of IT security best practices relevant to endpoint and identity management.<br></span> </div>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
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<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
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<p><strong>Responsibilities:</strong></p>
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<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
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<p><strong>Qualifications:</strong></p>
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<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
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<p>We’re looking for a <b>Senior Software Engineering Manager - Agentic Foundation</b> to join Procore’s Product & Technology Team. The Agentic Foundation team treats AI adoption as an internal product, building and operating the tooling, frameworks, and services that make AI-native workflows the default across Procore's software development lifecycle. This position requires developer productivity experience to achieve high velocity without compromising on quality in this critical functional domain.</p><br><br><br><p>Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We’re a customer-centric group that encompasses engineering, product, product design and data, security and business systems.</p><br><br><br><p>This position reports to a Senior Software Engineering Manager, and will be based in our <b>Cairo, Egypt</b> office. We’re looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul>
<li><p>Lead, hire, manage, and develop high-performing teams focused on integrating agentic AI capabilities across the software development lifecycle.</p><br><br></li>
<li><p>Analyze engineering processes and identify areas for improvement.</p><br><br></li>
<li><p>Track key metrics related to AI SDLC and report on progress and impact.</p><br><br></li>
<li><p>Drive the design, development, and adoption of foundational frameworks and tooling that enabled agentic workflows across Procore’s SDLC.</p><br><br></li>
<li><p>Conduct performance reviews and career development planning for team members.</p><br><br></li>
<li><p>Foster collaboration between the Agentic Foundation team and other engineering teams.</p><br><br></li>
<li><p>Manage delivery of features using agile and scrum methodologies including all ceremonies.</p><br><br></li>
</ul><br><p><b>What we're looking for: </b></p><br><br><ul>
<li><p>5+ years of experience in software engineering, including experience managing software engineering teams.</p><br><br></li>
<li><p>Proven track record of identifying and implementing solutions to improve engineering efficiency.</p><br><br></li>
<li><p>Proficiency in SDLC process using agile methodologies including all ceremonies.</p><br><br></li>
<li><p>Excellent analytical and problem-solving skills.</p><br><br></li>
<li><p>Ability to coach, provide mentorship and guidance that aids team growth and development.</p><br><br></li>
<li><p>Strong communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.</p><br><br></li>
<li><p>Familiarity with agentic AI concepts, LLM-powered developer tools, or AI-assisted SDLC practices.</p><br><br></li>
<li><p>Background in platform engineering, DevOps, or developer experience (DevEx) disciplines.</p><br><br></li>
</ul><br><br> </div>
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<p>+ **Manager, Partnership Management (** **Publisher Partnerships & Licensing)** + **Sales Director, Publisher Partnerships & Licensing** + **Location:** **UK/** EMEA/Egypt Flexible **The Opportunity** Pearson is seeking a high-impact **Manager, Partnership Management (Publisher Partnerships & Licensing)** to lead and transform a core global business into a **scalable partnerships and platform growth engine** . This role aligns to industry titles such as **Sales Director, Publisher Partnerships & Licensing.** This role owns and grows an established **~£8.8m global revenue base** , while unlocking new revenue streams across **strategic publisher partnerships, multi-publisher content aggregation, and SaaS/platform opportunities** . You will operate at the intersection of **sales, partnerships, and digital innovation** , building a global ecosystem of publisher partners and positioning Pearson as a **platform partner of choice** in the evolving learning landscape. **What You’ll Do** **Drive Revenue & Growth** + Own and grow **~£8.8m global licensing and partnership revenue** + Build and deliver a **strong commercial pipeline** , driving new business and expansion + Develop new revenue streams across: + Licensing + Content aggregation + SaaS and platform partnerships **Build Strategic Publisher Partnerships** + Create and scale a **global network of publisher partners** , including local-language and regional providers + Shift from transactional licensing to **long-term, value-based partnerships** + Expand third-party content into Pearson’s platforms to strengthen the overall portfolio **Lead Platform & SaaS Partnership Development** + Identify and develop **platform-led and SaaS opportunities** with global publishers + Position Pearson platforms as **solutions for partner growth** , not just content distribution channels + Work closely with Product and Sales to bring **new partnership models to market** **Lead Complex Negotiations** + Own and lead **high-value global negotiations** with publishers and strategic partners + Evolve and standardize contract frameworks to support scalability and growth + Optimize commercial outcomes across new deals, renewals, and partnerships **Deliver Through a Global Team** + Lead and develop a **globally distributed team of partnership and licensing specialists** + Build capabilities in: + Strategic partnerships + SaaS / platform selling + Data-led decision making + Drive a mindset shift from **transactional to growth-oriented partnerships** **Influence Across the Business** + Act as a key leader across **Sales, Product, Finance, Legal, and regional teams** + Align stakeholders around partnership strategy and growth priorities + Provide insights and strategic direction to support portfolio expansion and innovation **What We’re Looking For** We’re looking for a **commercially driven leader with a strong partnership mindset and digital fluency** : + Proven experience owning and growing **multi-million revenue targets** + Strong track record in **complex deal-making and negotiations** + Experience building and scaling **strategic partnerships or ecosystems** + Exposure to **digital, SaaS, platform, or marketplace business models** + Ability to lead **global, cross-functional teams** in a matrixed environment + Strategic thinker with </p></div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing organization focused on accelerating revenue through strategic outbound sales and scalable business development processes. As the company continues to expand, they are seeking a <strong>Business Development Manager</strong> to lead the Business Development Representative (BDR) team, optimize lead generation strategies, and drive qualified opportunities into the sales pipeline.</p><br>Role Overview<p>The <strong>Business Development Manager</strong> will be responsible for leading the business development team while overseeing outbound sales strategy, lead generation, CRM management, workflow optimization, and performance reporting. The <strong>Business Development Manager</strong> will coach and develop BDRs, improve sales processes, collaborate with Sales and Marketing leadership, and ensure the organization consistently generates high-quality pipeline opportunities. This role is ideal for a hands-on sales leader who enjoys coaching teams, building scalable processes, and using data to drive continuous improvement.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesTeam Leadership & Management<ul><li><p>Lead, mentor, and coach the Business Development Representative (BDR) team.</p><br></li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions.</p><br></li><li><p>Monitor team performance against lead generation and appointment-setting goals.</p><br></li><li><p>Develop and manage BDR schedules to maximize outreach productivity.</p><br></li></ul>Lead Generation & Pipeline Development<ul><li><p>Develop and execute outbound lead generation strategies.</p><br></li><li><p>Oversee cold calling, email outreach, and social selling campaigns.</p><br></li><li><p>Ensure leads are properly qualified and managed throughout the sales pipeline.</p><br></li><li><p>Partner with Marketing to align campaigns with target customer segments.</p><br></li></ul>CRM & Workflow Management<ul><li><p>Build, manage, and optimize CRM workflows and email sequences.</p><br></li><li><p>Maintain accurate CRM records, sales pipelines, and reporting dashboards.</p><br></li><li><p>Audit sales call transcripts and lead activity to identify coaching opportunities.</p><br></li><li><p>Ensure sales processes and workflows are consistently followed.</p><br></li></ul>Analytics & Reporting<ul><li><p>Monitor KPIs related to lead generation, conversions, team performance, and revenue contribution.</p><br></li><li><p>Prepare regular reports for executive leadership.</p><br></li><li><p>Identify process bottlenecks and recommend improvements.</p><br></li><li><p>Analyze data to optimize outreach effectiveness and sales execution.</p><br></li></ul>Strategic Initiatives<ul><li><p>Collaborate with Sales and Marketing leadership on new campaign launches.</p><br></li><li><p>Develop and implement SOPs, training materials, and process improvements.</p><br></li><li><p>Participate in strategic sales calls when needed.</p><br></li><li><p>Resolve escalated client or internal issues while supporting continuous operational improvement.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in business development, outbound sales, or a related field.</p><br></li><li><p><strong>At least 1 year</strong> of experience leading or managing a sales or business development team.</p><br></li><li><p>Strong experience with lead generation, outbound prospecting, and pipeline management.</p><br></li><li><p>Experience building and managing CRM workflows and email outreach sequences.</p><br></li><li><p>Experience collaborating with cross-functional Sales and Marketing teams.</p><br></li></ul>Skills<ul><li><p>Strong leadership, coaching, and team development skills.</p><br></li><li><p>Experience using <strong>HubSpot</strong>, <strong>Salesforce</strong>, or similar CRM platforms.</p><br></li><li><p>Experience setting up email sequences and marketing automation workflows.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Strong analytical and reporting skills.</p><br></li><li><p>Ability to interpret KPIs and optimize team performance.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Strong attention to detail and process management.</p><br></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p><br></li><li><p>Proactive, results-driven, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>The BDR team consistently meets or exceeds lead generation and appointment-setting goals.</p><br></li><li><p>CRM data, email workflows, and sales processes remain accurate and optimized.</p><br></li><li><p>Sales leadership has complete visibility into pipeline health and team performance.</p><br></li><li><p>Process improvements increase efficiency and outbound conversion rates.</p><br></li><li><p>Team members demonstrate measurable growth in productivity, effectiveness, and revenue contribution.</p><br></li><li><p>Strategic initiatives are successfully implemented while supporting long-term business growth.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to lead and scale a growing Business Development team while directly influencing the company's revenue growth. As the <strong>Business Development Manager</strong>, you'll shape outbound strategy, optimize sales operations, develop future sales talent, and partner closely with Sales and Marketing leadership to build a world-class business development function.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p><strong>Job Description</strong></p><p>1.1Ensure the workflow in the bars, actions in the outlets, manage personnel, ensure coordinated work with other sections, implement standards identified by the hotel, and strive to achieve the revenues budget.</p><p>2.2 Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>2.3 Coordinate the bars and its personnel.</p><p>2.4 Make organisations in order to achieve high service quality in the bar outlets.</p><p>2.5 Identify any technical breakdowns in the units and ensure such breakdowns are fixed.</p><p>2.6 Arrange the monthly inventory count and report the result to the Food and Beverage Manager.</p><p>2.7 Ensure and control on a daily basis that preparations are carried out in the bars.</p><p>2.8 Consolidate the relationships between departmental employees.</p><p>2.9 Ensure that preparations are made before service for special occasions and control the preparations.</p><p>2.10 Maintain departmental equipment.</p><p>2.11 Control employee compliance with the work schedule.</p><p>2.12 Identify the daily beverage consumption demands.</p><p>2.13 Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</p><p>2.14 Organise the process of greeting customers, seating them at their table and seeing them out.</p><p>2.15 Responsible for developing the training programmes and for the training of employees in his/her department.</p><p>2.16 Organise meetings in order to reach the best results.</p><p>2.17 Prepare the weekly schedule of employees.</p><p>2.18 Control and analyse the points listed below: Sales Cost Presentation quality of the food and beverages Service standards Maintenance and cleaning of the departmental equipment/utensils Customer satisfaction</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.22 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>2.23 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p>Education: At least a high school or vocational diploma</p><p>Experience: At least 7 years of experience in the industry.</p><p>Foreign Language: Good command of English to communicate well and keep track of technical information in the related field of expertise.</p><p>Courses and Training: Vocational trainings and seminars.</p><p>Computer Literacy: MS Office applications.</p><p>Skills: Knowledge of products and services in the related field, and good command of process related to other departments. Expected to integrate and coordinate the operations related to this important unit in the facility.</p>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an AI software startup focused on helping businesses leverage artificial intelligence to solve complex operational challenges. As the company continues to grow, they are seeking a <strong>Content Marketing Manager</strong> to build and elevate their organic brand presence by transforming founder expertise into compelling content that strengthens brand positioning, establishes thought leadership, and increases visibility across digital channels.</p><br>Role Overview<p>The <strong>Content Marketing Manager</strong> will be responsible for owning the company's organic content engine from strategy through execution. The <strong>Content Marketing Manager</strong> will collaborate directly with founders to transform raw ideas, recordings, and product insights into engaging content across multiple formats while managing editorial planning, social media, content creation, brand consistency, and performance optimization. This role is ideal for someone with experience in B2B content marketing who enjoys storytelling, creative ownership, and building founder-led brands within a fast-paced AI startup.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM PST</p><br>Key ResponsibilitiesContent Strategy & Editorial Planning<ul><li><p>Develop and execute an organic content strategy aligned with company goals.</p><br></li><li><p>Build and maintain a multi-channel editorial calendar.</p><br></li><li><p>Identify content opportunities based on industry trends, customer pain points, and competitor activity.</p><br></li><li><p>Continuously optimize content strategy using performance insights and analytics.</p><br></li></ul>Content Creation<ul><li><p>Transform founder recordings, ideas, and product insights into polished content assets.</p><br></li><li><p>Edit short-form videos for LinkedIn and other social media platforms.</p><br></li><li><p>Create branded graphics and visual content.</p><br></li><li><p>Write compelling captions, blogs, articles, newsletters, and website copy.</p><br></li><li><p>Repurpose long-form content into multiple content formats for various channels.</p><br></li></ul>Social Media Management<ul><li><p>Publish and schedule content across company social media platforms.</p><br></li><li><p>Maintain consistent brand messaging and tone of voice.</p><br></li><li><p>Monitor industry conversations and competitor activity.</p><br></li><li><p>Track engagement metrics and recommend improvements based on performance.</p><br></li></ul>Brand Development & Collaboration<ul><li><p>Ensure all content aligns with the company's messaging and positioning.</p><br></li><li><p>Partner closely with founders on executive thought leadership initiatives.</p><br></li><li><p>Maintain and expand the company's content library and brand assets.</p><br></li><li><p>Contribute creative ideas that strengthen the company's brand presence.</p><br></li></ul>Reporting & Optimization<ul><li><p>Monitor organic growth, engagement, and content performance metrics.</p><br></li><li><p>Analyze audience behavior and platform analytics.</p><br></li><li><p>Recommend data-driven improvements to maximize content effectiveness.</p><br></li><li><p>Continuously refine content strategies to increase brand awareness and engagement.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5+ years</strong> of experience in Content Marketing, Content Management, or B2B Social Media.</p><br></li><li><p>Experience working with SaaS, AI, or technology companies is preferred.</p><br></li><li><p>Experience supporting founder-led brands or executive thought leadership is highly desirable.</p><br></li><li><p>Experience managing organic content strategies across multiple digital channels.</p><br></li><li><p>Experience creating written, visual, and video content.</p><br></li></ul>Skills<ul><li><p>Strong proficiency with <strong>Canva</strong>.</p><br></li><li><p>Experience with <strong>Adobe Creative Suite</strong> (Photoshop, Illustrator, Premiere Pro).</p><br></li><li><p>Experience using <strong>CapCut</strong> or <strong>Descript</strong>.</p><br></li><li><p>Experience managing <strong>LinkedIn</strong> content.</p><br></li><li><p>Experience using <strong>Figma</strong>.</p><br></li><li><p>Experience using <strong>ChatGPT</strong> or <strong>Claude</strong>.</p><br></li><li><p>Proficiency with <strong>Google Workspace</strong>.</p><br></li><li><p>Experience using content scheduling platforms such as <strong>Buffer</strong>, <strong>Metricool</strong>, or <strong>Hootsuite</strong>.</p><br></li><li><p>Exceptional copywriting and editing skills.</p><br></li><li><p>Strong visual storytelling and brand development abilities.</p><br></li><li><p>Video editing experience.</p><br></li><li><p>Strong understanding of organic social media growth strategies.</p><br></li><li><p>Excellent project management and organizational skills.</p><br></li><li><p>Ability to simplify complex technical concepts into engaging content.</p><br></li><li><p>Strong attention to detail and ability to work directly with founders.</p><br></li><li><p>Curiosity and enthusiasm for AI and emerging technologies.</p><br></li></ul>What Success Looks Like<ul><li><p>Consistent publishing of high-quality content across all social media channels.</p><br></li><li><p>Branded content is delivered on time while maintaining exceptional quality.</p><br></li><li><p>Organic reach, engagement, and audience growth continue to increase.</p><br></li><li><p>Founder thought leadership is strengthened through impactful content.</p><br></li><li><p>Educational content consistently improves brand awareness and market positioning.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become the driving force behind the content strategy of a rapidly growing AI startup. As the <strong>Content Marketing Manager</strong>, you'll work directly with founders, own the company's organic content engine, and help shape the brand's reputation through creative storytelling, strategic content marketing, and thought leadership.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>