Program Officer Jobs - Cairo Egypt

???? We're Hiring: Senior Delivery Manager / Hybrid<br>We're looking for an experienced Senior Delivery Manager to lead complex Saa S implementations and serve as a trusted advisor to our customers throughout their journey—from solution design and delivery to adoption and optimization.<br>In this role, you will:Lead end-to-end delivery of multi-workstream Saa S projects Drive solution design aligned with customer business objectives Manage delivery forecasts, timelines, risks, and dependencies Partner closely with customers and stakeholders to ensure successful outcomes Handle complex delivery challenges and escalations with confidence Deliver training, enablement, and long-term value realization Mentor peers and contribute to continuous improvement across delivery practices<br>We're seeking professionals with strong experience in:???? Saa S implementation and delivery management???? Customer-facing consulting and stakeholder engagement???? Project/program management???? Forecasting, planning, and commercial awareness???? Cross-functional leadership and problem-solving<br>If you're passionate about delivering exceptional customer outcomes and thrive in fast-paced, high-impact environments, we'd love to hear from you.<br>???? Apply now or reach out directly for more information.

Company Description 4level1 provides comprehensive English language programs tailored for adults and young adults, designed to meet international CEFR standards. The organization focuses on practical, effective communication skills that support learners in academic, professional, and social contexts. Its communicative, goal-oriented curriculum is built to foster confidence in real-world interactions and long-term success. 4level1 delivers both online and face-to-face classes, teaching students across the Middle East remotely and offering in-person courses in Riyadh.<br>Role Description The Branding Manager role at 4level1 is a full-time, on-site position based in Qesm El Maadi. The Branding Manager is responsible for developing and maintaining the company’s brand identity across all channels, including digital platforms, marketing campaigns, and learner-facing materials. This role involves creating brand guidelines, overseeing visual and verbal branding elements, and ensuring consistency in messaging across websites, social media, advertising, and printed materials. The Branding Manager collaborates closely with marketing, product, and operations teams to align brand strategy with business goals and learner needs. Daily tasks include planning and executing branding initiatives, analyzing brand performance and market trends, managing external agencies or freelancers as needed, and supporting campaigns that enhance brand awareness and engagement in target markets.<br>Qualifications<br> Brand strategy and management skills, including experience defining brand positioning, values, and messaging. Marketing and communications skills, such as campaign planning, content briefing, and coordinating with digital and offline channels. Visual branding skills, including familiarity with design principles, brand identity systems, and collaboration with designers. Market research and analytical skills to evaluate brand performance, audience insights, and competitor positioning. Strong written and verbal communication skills in English; Arabic proficiency is a plus for regional coordination. Proven ability to manage projects, meet deadlines, and work cross-functionally in a fast-paced environment. Experience in education, language learning, or related sectors is advantageous. Bachelor’s degree in Marketing, Business, Communications, Design, or a related field, or equivalent professional experience.

Company Description 4Level1 provides comprehensive English language programs tailored to adults and young adults, aligned with international CEFR standards. The organization focuses on practical communication skills and communicative goals, helping learners build confidence for academic, professional, and social success. Courses are delivered both online and face-to-face, offering flexibility for diverse learners. 4Level1 teaches students across the Middle East remotely, with in-person classes based in Riyadh, creating a dynamic and culturally rich learning environment.<br>Role Description The Contact Center Manager is a full-time, on-site role located in Qesm El Maadi. This position is responsible for overseeing daily contact center operations, including managing teams, monitoring performance, and ensuring service quality. The manager will set operational targets, analyze metrics, and implement process improvements to optimize efficiency and customer satisfaction. Key tasks include coordinating schedules, coaching and developing contact center staff, resolving escalated issues, and ensuring adherence to policies and procedures. The role also involves collaborating with other departments to align customer service initiatives with organizational goals and support continuous improvement.<br>Qualifications<br> Candidates should possess strong Contact Center Management and Contact Center Operations skills. Candidates should possess Customer Service and Customer Satisfaction skills. Candidates should possess Analytical Skills for performance tracking, reporting, and decision-making. Experience leading teams in a customer-focused environment, preferably within education or service sectors. Excellent communication, coaching, and conflict-resolution abilities. Proficiency with contact center technologies, CRM systems, and reporting tools. Bachelor’s degree in Business, Management, Communications, or a related field, or equivalent practical experience. Ability to work on-site in Qesm El Maadi and manage operations in a fast-paced, multicultural setting.

Key Responsibilities - Design and launch our first customer loyalty program, including tier structure, rewards logic, and redemption strategy tailored to a luxury retail audience - Lead vendor evaluation and selection for the loyalty technology platform, weighing native Dynamics 365 Commerce capabilities against third-party loyalty/CDP platforms - Own the identity-resolution strategy that unifies customer data across 150 stores (POS) and the online/app channel into a single customer profile - Partner with IT/tech teams to integrate the loyalty platform with our existing ERP (Microsoft Dynamics 365) and marketing automation tool (MoEngage) - Define and track program KPIs: enrollment rate, repeat purchase rate, incremental spend, cross-category purchase behavior, tier progression - Manage a phased rollout: pilot in a subset of stores, measure results against a control group, then scale to full network - Manage ongoing loyalty partnerships (e.g., co-branded perks, partner redemption options) where relevant - Ensure the program's data handling complies with Saudi PDPL requirements Required Qualifications - 5+ years of experience in CRM, loyalty, or customer experience roles, with at least one full-cycle loyalty program build (design through launch) - Demonstrated experience selecting and implementing a loyalty or CDP platform, including vendor evaluation and integration management - Strong understanding of omnichannel customer data challenges — unifying in-store (POS) and online purchase history into a single customer view - Experience designing tiered/status-based loyalty models (not just points-for-discount mechanics) — ideally within a premium or luxury retail context - Familiarity with marketing automation platforms (MoEngage or equivalent) and how loyalty data feeds into lifecycle campaigns.

Functional Aspect <br>Maintain and good control over cash & bank balances. Weekly cash flow reporting to Management. Review of BRS. Coordination with Bank for routine transactions and resolve all transactional issues within the timeline. Good coordination with Bank Relationship Manager to resolve all issues. Timely payments to Vendors, salary & Employees disbursements Ensuring timely Payments and filing of Direct & Indirect taxes. Co-ordination with Operation team and preparation of Customer Bills Collection accounting, preparation of ageing report and follow-up for collections Coordination & interaction with external auditors for smooth audit function including preparation of Audit Notes and schedules as per local requirements Coordination with internal auditor and closure of any local Audits etc. Meet Govt. & Other Officers related to Income Tax, Banking and any other statutory and local compliances. Preparation of monthly MIS and reports to head office within given deadline. Preparation of monthly reports and attend monthly calls with Management team<br>People Management/Team Work Must be able to maintain a cordial relationship with the other departments Ability to work as a part of the team required<br><br>Quality Management Possess good analytical skills Able to work very effectively on EXCEL/POWERPOINT and spreadsheets Possess strong functional base with respect to finance/accounts and related areas<br><br>Qualifications:Commerce Graduate/Post Graduate with at least 7-10 years of experience in above areas.<br>Mandatory Skill Sets:Able to work very effectively on EXCEL and spreadsheets<br>Soft skills required: Proactiveness and Responsiveness Able to communicate effectively Ability to complete the tasks assigned within timelines<br>Work Experience: 7-10 years relevant work experience

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Job Duties/Responsibilities: Functional Aspect 1. Maintain and good control over cash & bank balances. Weekly cash flow reporting to Management. Review of BRS. Coordination with Bank for routine transactions and resolve all transactional issues within the timeline. Good coordination with Bank Relationship Manager to resolve all issues.2. Timely payments to Vendors, salary & Employees disbursements3. Ensuring timely Payments and filing of Direct & Indirect taxes.4. Co-ordination with Operation team and preparation of Customer Bills5. Collection accounting, preparation of ageing report and follow-up for collections6. Coordination & interaction with external auditors for smooth audit function including preparation of Audit Notes and schedules as per local requirements7. Coordination with internal auditor and closure of any local Audits etc.8. Meet Govt. & Other Officers related to Income Tax, Banking and any other statutory and local compliances.9. Preparation of monthly MIS and reports to head office within given deadline.10. Preparation of monthly reports and attend monthly calls with Management team<br>People Management/Teamwork Must be able to maintain a cordial relationship with the other departments Ability to work as a part of the team required<br>Quality Management Possess good analytical skills Able to work very effectively on EXCEL/POWERPOINT and spreadsheets Possess strong functional base with respect to finance/accounts and related areas<br>Qualifications · Commerce Graduate/Postgraduate with at least 7-10 years of experience in above areas.<br>Mandatory Skill Sets· Able to work very effectively on EXCEL and spreadsheets<br>Soft skills required· Proactiveness and Responsiveness· Able to communicate effectively· Ability to complete the tasks assigned within timelines<br>Work Experience: 7-10 years relevant work experience

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

This role is responsible for the development and management of channel sales and promotes the achievement of sales targets Job Responsibilities:1. Formulate and implement the channel development plan, channel strategy and channel layout according to the company's strategic plan;2. Base on the sales data and channel sales data, conducted channel development, maintenance and management, and promoted channels to achieve sales targets;3. Constantly explore strategic partners, gradually develop and improve the capability improvement model of channel strategic partners, establish and maintain long-term cooperation and mutually beneficial channel cooperation relationships;4. Combine with the market characteristics of international business and product program characteristics, promote the recruitment of channels, the design of product program channel market promotion activities, value delivery and activity implementation;Job Requirements:Have rich working experience in ICT channels or local project sales;More than 3 years' experience in channel management, and experience in establishing channel system in various fields is preferred;At least having bachelor degree；Fluent English, can be used as the working language;Integrity, sincerity, optimism.

Next Technology Development is Egypt's market authority in technology training and talent development. For over 20 years, we've partnered with global technology leaders to transform careers and organizations. We need a University Programs Manager who can build meaningful partnerships with universities, activate student communities, and create a sustainable pipeline of future talent. This is a unique role that bridges relationship management, community building, and commercial impact.<br>What You'll Do<br>University Relations (External Front #1):<br>· Build and maintain strong relationships with university administration, faculty, and staff.<br>· Secure smooth access to students and alumni networks with institutional support.<br>· Identify and develop opportunities for mass training programs sponsored or funded by universities.<br>· Negotiate partnership agreements and maintain ongoing relationships.<br>Community Activation (External Front #2):<br>· Recruit, train, and manage Student Ambassadors across target universities.<br>· Mobilize student and graduate leaders to strengthen brand presence and awareness.<br>· Coordinate campus events, seminars, and career-focused activities.<br>· Work closely with Inside Sales team to convert community-generated leads to enrollments.<br>Commercial Impact:<br>· Drive enrollment pipeline through university channels.<br>· Identify corporate-sponsored training opportunities originating from university relationships.<br>· Support Inside Sales team with qualified lead flow from campus activities.<br><br>What You'll Bring<br>Must-Have:<br>· 5+ years of experience in university relations, business development, or partnership management.<br>· Proven ability to build and maintain relationships with university leadership and key stakeholders.<br>· Strong network within Egyptian universities (private and public).<br>· Excellent communication skills in Arabic and English.<br>· Ability to mobilize and inspire student communities.<br>Nice-to-Have:<br>· Experience in the education, training, or professional development sector.<br>· Experience managing ambassador or community programs.<br>· Understanding of the technology job market and career paths.<br>Who You Are:<br>Relationship Builder: You connect with people at all levels and build lasting partnerships<br>Community Leader: You inspire and mobilize groups toward common goals<br>Self-Starter: You don't wait for permission—you create opportunities<br>Strategic Thinker: You see the big picture and understand how relationships drive results<br>Adaptable: You navigate university bureaucracy and politics with ease.<br>If you're intrested Kindly send your CV to hr@next-eg.com with subject: "University Program Manager"Industry Professional Training and Coaching Employment Type Full-time

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for visitors and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences that meet diverse customer needs and budgets. The team values professional service, reliability, and building long-term relationships with clients. Applicants joining Travitell Egypt can expect to work in a dynamic, customer-focused environment within the travel industry. Role Description The Aviation Manager is a full-time, on-site role based in Heliopolis, responsible for overseeing aviation-related operations and services within Travitell Egypt’s travel portfolio. This role includes managing relationships with airlines, coordinating flight schedules and allocations, and ensuring accuracy in ticketing and reservations. The Aviation Manager will monitor flight safety considerations in coordination with airline partners, analyze route performance, and optimize flight options for corporate and individual clients. Daily tasks include supervising aviation staff, resolving operational issues, supporting program management for key accounts, and ensuring compliance with applicable aviation and company policies. The role also involves preparing reports, using analytical tools to support decision-making, and collaborating closely with sales and customer service teams to deliver high-quality travel solutions. Qualifications Strong Analytical Skills to evaluate flight performance, pricing, and operational data for informed decision-making. Proven experience with Aircraft and Aviation operations, including familiarity with airline procedures, ticketing systems, and route planning. Program Management skills to oversee aviation-related projects, key accounts, and process improvements. Solid understanding of Flight Safety principles and ability to coordinate with airline partners on safety-related matters. Bachelor’s degree in Aviation Management, Business Administration, Tourism, or a related field (or equivalent practical experience). Experience in the travel, airline, or tourism industry, preferably in an aviation-focused or operations management role. Excellent communication and negotiation skills for working with airlines, suppliers, and internal stakeholders. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Proficiency with reservation and GDS systems (e.g., Amadeus, Sabre, Galileo) and standard office software. Fluency in English; proficiency in Arabic and additional languages is an advantage.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Rider Experience & Engagement Manager owns the end-to-end rider journey with a clear objective: reduce churn, improve retention, and strengthen long-term rider loyalty.<br><br>This role is responsible for building and executing a comprehensive Rider Value Proposition through structured retention strategy, loyalty frameworks, engagement programs, in-app communications, and strategic partnerships that drive measurable KPI improvement.<br><br>What's On Your Plate?<br><br> Retention, Rider Value Proposition & Loyalty Own rider churn reduction strategy, with strong focus on early-life retention. Define and continuously enhance the overall Rider Value Proposition. Design and manage a structured rider loyalty framework. Analyze retention data to identify high-risk segments and structural gaps. Track key KPIs (Churn %, Retention Rate, Tenure trends, RSAT). Develop and execute action plans to improve retention and loyalty outcomes. Rider Engagement Develop and execute a comprehensive annual engagement roadmap aligned with business priorities. Lead structured recognition and motivation programs. Ensure engagement initiatives are measurable and linked to retention KPIs. Drive initiatives that strengthen rider attachment and sense of belonging. Rider Communications & Feedback Own in-app rider communication strategy and governance. Ensure clear, consistent, and aligned messaging. Establish structured rider feedback mechanisms (surveys, focus groups). Translate insights into concrete improvement initiatives and corrective action plans. Partnerships & Benefits Develop and manage third-party benefit partnerships. Launch value-added programs that enhance the Rider Value Proposition. Monitor adoption and measurable impact on retention metrics.<br><br>Qualifications<br><br>What Have We Ordered?<br><br>5–8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)

Admission Manager – International School<br>Location: New Cairo, Egypt<br>Job Summary We are seeking a dynamic and results-driven Admission Manager to join our team. The ideal candidate will be responsible for managing the admissions process, converting enquiries into enrolments, and delivering an outstanding experience for prospective families.<br>Key Responsibilities•Contact prospective parents and follow up on all admission enquiries.•Schedule and conduct school tours and campus visits.•Guide parents through the admission process from enquiry to enrolment.•Maintain accurate records and follow-ups using the school’s CRM system.•Achieve admission and enrolment targets.•Build strong relationships with prospective and current families.•Coordinate with academic and administrative departments to ensure a smooth admission process.•Prepare admission reports and maintain accurate data.<br>Requirements•Previous experience in admissions at an international school is essential.•Excellent command of spoken and written English.• Experience using CRM systems.• Strong communication, presentation, and sales skills.•Customer-focused with excellent organisational and follow-up skills.•Ability to work independently and as part of a team.<br>What We Offer • Competitive salary and performance-based incentives. • Professional development opportunities. • A supportive and collaborative work environment. • transportation

TPM Infrastructure (Banking Infrastructure Program)<br>We are currently looking for an experienced TPM Infrastructure professional to support a large-scale banking infrastructure program based in New Cairo, Egypt. Location: New Cairo, Egypt Work Setup: Onsite Project Duration: Initial 12-month contract (with extension)<br>This role is ideal for professionals with a strong background in infrastructure, colocation, and network engineering who have transitioned into technical project or program management responsibilities.<br>You will be responsible for overseeing the delivery of critical infrastructure initiatives, ensuring successful coordination between internal teams, vendors, and business stakeholders while maintaining project timelines, risks, and dependencies.<br>Key Responsibilities Lead the delivery of infrastructure and network-related projects within a banking environment. Coordinate and manage colocation, data center, and network infrastructure initiatives. Drive project planning, execution, tracking, and reporting activities. Manage project risks, issues, dependencies, and change requests. Collaborate with infrastructure, network, security, and operations teams to ensure successful project delivery. Engage with vendors and external partners to ensure timely execution of project milestones. Provide regular status updates to senior stakeholders and project sponsors. Ensure projects are delivered within agreed scope, budget, and timelines.<br>Required Experience Strong experience in infrastructure engineering, network engineering, or data center/colocation environments. Proven experience managing infrastructure projects from initiation through delivery. Experience coordinating cross-functional technical teams and external vendors. Strong understanding of enterprise infrastructure, networking, and data center operations. Experience with project governance, planning, risk management, and stakeholder communication. Ability to bridge technical and business discussions effectively. Banking or financial services experience is highly preferred.<br>Preferred Qualifications Background as a Network Engineer, Infrastructure Engineer, or Infrastructure Architect. PMP, PRINCE2, Agile, or equivalent project management certification. Experience delivering large-scale enterprise infrastructure transformation programs.

TPM Infrastructure (Banking Infrastructure Program)<br>We are currently looking for an experienced TPM Infrastructure professional to support a large-scale banking infrastructure program based in New Cairo, Egypt. Location: New Cairo, Egypt Work Setup: Onsite Project Duration: Initial 12-month contract (with extension)<br>This role is ideal for professionals with a strong background in infrastructure, colocation, and network engineering who have transitioned into technical project or program management responsibilities.<br>You will be responsible for overseeing the delivery of critical infrastructure initiatives, ensuring successful coordination between internal teams, vendors, and business stakeholders while maintaining project timelines, risks, and dependencies.<br>Key Responsibilities Lead the delivery of infrastructure and network-related projects within a banking environment. Coordinate and manage colocation, data center, and network infrastructure initiatives. Drive project planning, execution, tracking, and reporting activities. Manage project risks, issues, dependencies, and change requests. Collaborate with infrastructure, network, security, and operations teams to ensure successful project delivery. Engage with vendors and external partners to ensure timely execution of project milestones. Provide regular status updates to senior stakeholders and project sponsors. Ensure projects are delivered within agreed scope, budget, and timelines.<br>Required Experience Strong experience in infrastructure engineering, network engineering, or data center/colocation environments. Proven experience managing infrastructure projects from initiation through delivery. Experience coordinating cross-functional technical teams and external vendors. Strong understanding of enterprise infrastructure, networking, and data center operations. Experience with project governance, planning, risk management, and stakeholder communication. Ability to bridge technical and business discussions effectively. Banking or financial services experience is highly preferred.<br>Preferred Qualifications Background as a Network Engineer, Infrastructure Engineer, or Infrastructure Architect. PMP, PRINCE2, Agile, or equivalent project management certification. Experience delivering large-scale enterprise infrastructure transformation programs.

About Innovvette Innovvette for Education is one of Egypt's leading education companies, operating 14 centers across 10 governorates under two brands — STEAMulation Hub and Kidz Ground. Beyond preschool operations, Innovvette delivers enrichment programs and camps, runs a training academy for educators, provides curriculum advisory and consultancy services, publishes educational content, and is building toward a regional franchise model. We are growing, and we are building the brand and marketing engine to support what comes next.<br>The Opportunity We are hiring a Brand, Marketing & Communication Manager to personally own the Innovvette master brand and lead the marketing function across our full portfolio. This is not a purely strategic role, and it is not a purely executional role — it is both. You will be the senior voice of the Innovvette corporate brand, elevating our positioning in the market as a leading regional education company. At the same time, you will lead a small, capable team executing marketing and communications across two program brands, digital channels, and all business lines. You will report to the Commercial & Growth Director and lead a team of two Brand Digital Marketing Coordinators and coordinate the External Media Buyer.<br>What You'll Own Personal ownership and execution of the Innovvette master brand — corporate positioning, thought leadership, executive branding, Linked In presence, corporate communications, group-level PR, and cross-brand messaging Brand strategy and architecture across the Innovvette master brand and the two program brands (STEAMulation Hub and Kidz Ground) Integrated marketing campaigns across all brands and business lines, driving awareness, demand generation, and revenue support Digital marketing strategy and execution — social media, digital advertising, content marketing, SEO, website management, email marketing, and marketing automation Content strategy and production across all brands, including thought leadership, parenting content, brand storytelling, and multimedia Public relations, media relations, and industry thought leadership positioning Innovvette in the Egyptian and regional education sector Media planning and buying oversight, working with the External Media Buyer for optimal media investment Employer branding strategy execution in coordination with our HR Manager Team leadership and development of two Brand Digital Marketing Coordinators Brand and marketing budget management across all brands and channels Marketing performance analytics, brand health tracking, and campaign ROI<br>What We're Looking For10+ years of marketing, brand, or communications experience, with at least 3-5 years in a senior leadership role Significant experience managing multi-brand or multi-product marketing portfolios Strong track record of building brands and driving demand generation in consumer-facing and/or professional services categories Hands-on expertise across digital marketing, content marketing, PR, and integrated campaign development Experience in education, hospitality, healthcare, retail, or similar service-driven environments preferred Proven ability to manage marketing budgets and deliver measurable ROIBachelor's degree in Marketing, Communications, Business Administration, or related field; MBA or master's degree a plus Strong verbal and written communication skills in both English and Arabic Prior experience in education, childcare, or family-facing brands is a plus Demonstrated ability to lead, coach, and develop marketing teams<br>What We Offer Competitive salary aligned with experience Childcare and programs discount Career development opportunities in a growing regional education company A senior leadership role with real ownership — you will personally shape how Innovvette is seen in the market The chance to build something meaningful in a company that impacts thousands of children, families, and educators every year.

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as inbound and outbound tourism services for international travelers. Travitell Egypt focuses on delivering tailored travel experiences, efficient trip planning, and reliable customer support. Team members collaborate to create memorable journeys and maintain strong relationships with clients and partners in the travel industry. Role Description The Aviation Manager is a full-time, on-site role based in Heliopolis, responsible for overseeing aviation-related operations and services within Travitell Egypt. This role includes managing relationships with airlines and aviation service providers, coordinating flight schedules and seat allocations, and ensuring compliance with aviation and safety regulations. The Aviation Manager will monitor flight performance, support flight safety initiatives, analyze operational data, and address any service issues affecting travelers. Daily tasks also involve coordinating with internal teams, optimizing programs related to aviation services, managing budgets and contracts, and providing guidance on aviation-related matters to support seamless travel experiences. Qualifications Candidates should possess strong Analytical Skills to review operational data, identify trends, and support decision-making. Candidates should possess Aviation and Aircraft knowledge to manage airline relationships, understand flight operations, and support technical considerations. Candidates should possess Program Management skills to coordinate aviation-related projects, optimize processes, and manage timelines and resources. Candidates should possess Flight Safety awareness to support compliance with safety standards and promote safe travel practices. Relevant experience in aviation management, airline operations, or travel industry roles is highly beneficial. Strong communication and negotiation skills, with the ability to collaborate effectively with internal teams and external partners. Ability to work on-site in Heliopolis, manage multiple priorities, and maintain high attention to detail. Bachelor’s degree in Aviation Management, Business Administration, Tourism, or a related field is preferred.

Creator Manager<br>???? **مكان العمل:** مدينة نصر – القاهرة (من مقر الشركة)???? **نوع الوظيفة:** دوام كامل<br>---<br># من نحن<br>**Gunners** هي **Creator Growth Company** متخصصة في **استقطاب، وإدارة، وتطوير صناع المحتوى والمواهب الرقمية**.<br>نعمل مع:<br>* صناع البث المباشر (Tik Tok LIVE Creators)* صناع محتوى الفيديو* مبدعي UGC* الفنانين والمؤثرين* الاستريمرز والمواهب الرقمية<br>ونساعدهم على بناء مسيرة مهنية ناجحة من خلال التدريب، والإدارة، والتطوير، وتحسين الأداء، وبناء العلامة الشخصية، وربطهم بفرص النمو والتعاون مع العلامات التجارية.<br>---<br># من سينجح في هذا الدور؟<br>هذه الوظيفة مناسبة لمن يستمتع بالعمل مع الأشخاص، ويحب التدريب، والمتابعة، وحل المشكلات، ومساعدة صناع المحتوى على تحقيق النجاح.<br>---<br># المسؤوليات<br>* استقبال صناع المحتوى الجدد بعد انضمامهم إلى Gunners.* تنفيذ وإدارة عملية **Onboarding** وتعريف المبدعين بأنظمة الشركة وسياساتها.* تقديم برنامج تدريبي للمبدعين مباشرة بعد انتهاء الـ **Onboarding** لضمان فهمهم الكامل لآليات العمل وأفضل الممارسات في البث المباشر وصناعة المحتوى.* تدريب وتطوير صناع المحتوى بشكل مستمر ومساعدتهم على تحسين أدائهم.* تنفيذ وإدارة عمليات صناع المحتوى الخاصة بالبث المباشر، بما يشمل الحملات، والعروض الترويجية، والفعاليات، ومبادرات النمو.* تحسين أداء صناع المحتوى من خلال تقديم ملاحظات وتوجيهات مستمرة حول التفاعل مع الجمهور، والحضور أمام الكاميرا، وجودة المحتوى، واستراتيجيات الاحتفاظ بالمشاهدين.* متابعة الأداء اليومي والشهري وتحقيق مؤشرات الأداء (KPIs).* تحليل أداء صناع المحتوى ووضع خطط تطوير فردية لكل Creator.* حل المشكلات التي تواجه صناع المحتوى والتنسيق مع الإدارات المختلفة لحلها.* تسجيل وتحديث بيانات صناع المحتوى.* متابعة مشاركة صناع المحتوى في فعاليات Tik Tok، وفعاليات الشركة، والمسابقات، والحملات المختلفة.* إعداد التقارير الدورية الخاصة بالأداء ورفعها للإدارة.<br>> **ملاحظة:** استقطاب صناع المحتوى ليس من المهام الأساسية لهذه الوظيفة، ولكن في حال استقطاب أي Creator جديد، يحصل الموظف على مكافآت وعمولات إضافية.<br>---<br># المؤهلات<br>يفضل وجود خبرة في أحد المجالات التالية:<br>* Creator Management* Customer Success* Account Management* Community Management* Client Success* Social Media* Customer Support<br>كما نبحث عن شخص يمتلك:<br>* مهارات تواصل ممتازة.* شخصية قيادية وتجيد بناء العلاقات.* مهارات تدريب وتطوير الآخرين.* قدرة عالية على التنظيم والمتابعة.* مهارة في حل المشكلات واتخاذ القرار.* القدرة على إدارة أكثر من Creator في الوقت نفسه.* شغف بصناعة المحتوى وTik Tok.* مستوى جيد في اللغة الإنجليزية.<br>---<br># لماذا تنضم إلى Gunners؟<br>* راتب ثابت تنافسي.* عمولات شهرية على الأداء.* مكافآت إضافية عند استقطاب صناع محتوى جدد.* تدريب مستمر من خلال **Gunners Creator Academy**.* مسار وظيفي واضح وفرص حقيقية للترقي.* إمكانية الترقية إلى **Senior Creator Manager** ثم **Team Leader**.* بيئة عمل احترافية وسريعة النمو.* فرصة للمشاركة في بناء قصص نجاح حقيقية لصناع المحتوى.<br>---<br> Creator Manager<br>???? **Location:** Nasr City, Cairo (On-site)???? **Employment Type:** Full-time<br>---<br># About Gunners<br>**Gunners** is a **Creator Growth Company** specializing in recruiting, managing, and developing content creators and digital talent.<br>We work with Tik Tok LIVE creators, video creators, UGC creators, artists, influencers, and streamers, helping them build successful careers through coaching, management, development, and growth opportunities.<br>---<br># Who Will Succeed in This Role?<br>This role is ideal for someone who enjoys working with people, coaching creators, solving problems, and helping others achieve long-term success.<br>---<br># Responsibilities<br>* Welcome newly joined creators and manage the onboarding process.* Conduct a structured onboarding program to introduce creators to Gunners' systems, workflows, and policies.* Deliver a structured training program immediately after onboarding to ensure creators understand company processes, LIVE streaming best practices, and content development standards.* Continuously coach and develop creators to improve their overall performance.* Manage creators' LIVE streaming operations, including campaigns, promotional activities, company events, and growth initiatives.* Improve creators' performance by providing regular feedback on audience engagement, on-camera presence, content quality, and audience retention strategies.* Monitor creators' daily and monthly KPIs.* Analyze creators' performance and build personalized improvement plans.* Resolve creators' issues and coordinate with internal teams when needed.* Coordinate creators' participation in Tik Tok events, company campaigns, competitions, and internal activities.* Prepare regular performance reports for management.<br>> **Note:** Recruiting creators is **not** a primary responsibility of this role. However, any creator successfully referred by the Creator Manager will be rewarded through an additional bonus and commission program.<br>---<br># Requirements<br>Experience in one or more of the following fields is preferred:<br>* Creator Management* Customer Success* Account Management* Community Management* Client Success* Social Media* Customer Support<br>We're looking for someone with:<br>* Excellent communication and relationship-building skills.* Strong coaching and mentoring abilities.* Excellent organizational and follow-up skills.* Strong problem-solving skills.* The ability to manage multiple creators simultaneously.* Passion for Tik Tok and the Creator Economy.* Experience using spreadsheets.* Good English communication skills.<br>---<br># Why Join Gunners?<br>* Competitive fixed salary.* Monthly performance-based commission.* Additional bonuses for successful creator referrals.* Continuous training through **Gunners Creator Academy**.* Clear career growth opportunities.* Promotion path to **Senior Creator Manager** and **Team Leader**.* Professional and fast-growing work environment.* The opportunity to build real success stories with content creators.

About Smart System<br>Smart System is a leading technology solutions provider and system integrator, delivering innovative solutions including IT infrastructure, data center, cloud, cybersecurity, networking, and enterprise solutions. We partner with global technology leaders to help organizations modernize their IT environments and achieve their digital transformation goals.<br>Position Overview<br>We are seeking an experienced and results-driven Senior Sales Account Manager – ELV & Light Current Systems to join our growing team in Egypt. The ideal candidate will be responsible for driving sales of ELV and light current solutions and services, managing key customer relationships, identifying new business opportunities, and achieving revenue targets across the Egypt market. This role requires strong knowledge of ELV/security technologies, building systems integration, solution-based selling, and the enterprise/government procurement landscape.<br>Key Responsibilities<br>Strategic Sales Planning: Develop and execute strategic sales plans to achieve revenue and growth targets within Egypt for ELV and light current systems. Business Development: Identify, qualify, and pursue new business opportunities within enterprise, government, construction/contracting, and commercial sectors across the Egypt. Relationship Management: Build and maintain strong relationships with customers, consultants, contractors, and key stakeholders, including government and semi-government entities. Solution Selling: Promote and sell ELV and light current solutions, including CCTV/surveillance, access control, fire alarm & detection, public address (PA) systems, building management systems (BMS), structured cabling, intercom, parking management, and nurse call systems. Customer Needs Analysis: Understand customer project requirements and building specifications, and work closely with presales/technical teams to design appropriate solutions. Proposal Development: Prepare and deliver professional sales presentations, technical-commercial proposals, and offers in line with local procurement, tender, and consultant specification requirements. Sales Cycle Management: Manage the entire sales cycle from prospecting and tender identification to technical submission, negotiation, and closing. Pipeline Management: Maintain an accurate sales pipeline and provide regular forecasts and reports. Vendor Collaboration: Collaborate with ELV/security technology manufacturers and partners to maximize business opportunities and stay current on product roadmaps. Rewards Program Participation: Actively engage in vendor and company sales rewards, rebate, and incentive programs to maximize business opportunities and personal performance. Incentive Achievement: Consistently meet or exceed sales targets and program objectives to qualify for sales incentives, rewards, and recognition initiatives.<br>Qualifications & Requirements<br>5+ years of experience in ELV/light current or security systems sales, preferably within a system integrator or contracting environment. Proven track record of achieving and exceeding sales targets within the Egypt market, ideally through tenders and consultant-specified projects. Proficiency in CRM systems and sales reporting tools. Strong understanding of ELV systems including CCTV, access control, fire alarm, PA, BMS, and structured cabling. Experience working with leading ELV/security technology manufacturers (e.g., Honeywell, Bosch, Hikvision, Axis, Johnson Controls, or similar) is a plus. Established network of contacts among consultants, contractors, and government/enterprise clients. B1+ proficiency level in English, both written and verbal; Arabic fluency required. Excellent communication, negotiation, and presentation skills. Strong relationship-building and account management capabilities. Ability to work independently and manage multiple opportunities and tenders simultaneously.<br>What We Offer<br>Competitive Compensation: Competitive salary and attractive incentive structure. Sales Rewards Program: Access to performance-based sales rewards, commissions, bonuses, and recognition programs tied to individual and team achievements. Vendor Incentives: Eligibility to participate in vendor-sponsored incentive programs, rewards, certifications, and sales competitions. Career Growth: Professional growth and career development opportunities. Industry Exposure: Exposure to leading ELV/security technology manufacturers and enterprise/government projects across the Region. Collaborative Culture: Dynamic and collaborative work environment. Performance Recognition: Regular recognition and rewards for top performers who consistently exceed targets and contribute to business growth.

About Smart System<br>Smart System is a leading technology solutions provider and system integrator, delivering innovative solutions including IT infrastructure, data center, cloud, cybersecurity, networking, and enterprise solutions. We partner with global technology leaders to help organizations modernize their IT environments and achieve their digital transformation goals.<br>Position Overview<br>We are seeking an experienced and results-driven Senior Sales Account Manager – ELV & Light Current Systems to join our growing team in Egypt. The ideal candidate will be responsible for driving sales of ELV and light current solutions and services, managing key customer relationships, identifying new business opportunities, and achieving revenue targets across the Egypt market. This role requires strong knowledge of ELV/security technologies, building systems integration, solution-based selling, and the enterprise/government procurement landscape.<br>Key Responsibilities<br>Strategic Sales Planning: Develop and execute strategic sales plans to achieve revenue and growth targets within Egypt for ELV and light current systems. Business Development: Identify, qualify, and pursue new business opportunities within enterprise, government, construction/contracting, and commercial sectors across the Egypt. Relationship Management: Build and maintain strong relationships with customers, consultants, contractors, and key stakeholders, including government and semi-government entities. Solution Selling: Promote and sell ELV and light current solutions, including CCTV/surveillance, access control, fire alarm & detection, public address (PA) systems, building management systems (BMS), structured cabling, intercom, parking management, and nurse call systems. Customer Needs Analysis: Understand customer project requirements and building specifications, and work closely with presales/technical teams to design appropriate solutions. Proposal Development: Prepare and deliver professional sales presentations, technical-commercial proposals, and offers in line with local procurement, tender, and consultant specification requirements. Sales Cycle Management: Manage the entire sales cycle from prospecting and tender identification to technical submission, negotiation, and closing. Pipeline Management: Maintain an accurate sales pipeline and provide regular forecasts and reports. Vendor Collaboration: Collaborate with ELV/security technology manufacturers and partners to maximize business opportunities and stay current on product roadmaps. Rewards Program Participation: Actively engage in vendor and company sales rewards, rebate, and incentive programs to maximize business opportunities and personal performance. Incentive Achievement: Consistently meet or exceed sales targets and program objectives to qualify for sales incentives, rewards, and recognition initiatives.<br>Qualifications & Requirements<br>5+ years of experience in ELV/light current or security systems sales, preferably within a system integrator or contracting environment. Proven track record of achieving and exceeding sales targets within the Egypt market, ideally through tenders and consultant-specified projects. Proficiency in CRM systems and sales reporting tools. Strong understanding of ELV systems including CCTV, access control, fire alarm, PA, BMS, and structured cabling. Experience working with leading ELV/security technology manufacturers (e.g., Honeywell, Bosch, Hikvision, Axis, Johnson Controls, or similar) is a plus. Established network of contacts among consultants, contractors, and government/enterprise clients. B1+ proficiency level in English, both written and verbal; Arabic fluency required. Excellent communication, negotiation, and presentation skills. Strong relationship-building and account management capabilities. Ability to work independently and manage multiple opportunities and tenders simultaneously.<br>What We Offer<br>Competitive Compensation: Competitive salary and attractive incentive structure. Sales Rewards Program: Access to performance-based sales rewards, commissions, bonuses, and recognition programs tied to individual and team achievements. Vendor Incentives: Eligibility to participate in vendor-sponsored incentive programs, rewards, certifications, and sales competitions. Career Growth: Professional growth and career development opportunities. Industry Exposure: Exposure to leading ELV/security technology manufacturers and enterprise/government projects across the Region. Collaborative Culture: Dynamic and collaborative work environment. Performance Recognition: Regular recognition and rewards for top performers who consistently exceed targets and contribute to business growth.