Program Officer Jobs in Egypt

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Manager, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee guest services operations:</strong> Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.</li> <li><strong>Monitor and elevate service:</strong> Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience.</li> <li><strong>Manage department administration:</strong> Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness.</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>JD attached Senior Officer Clearing &amp; Cash Pool.Egypt- OPS - Cash Pool &amp; Clearing.Operations</strong></span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and execute financial strategies aligned with the company s business objectives. Oversee financial planning, budgeting, forecasting, and performance analysis. Manage cash flow, treasury operations, and relationships with banks and financial institutions. Provide strategic financial insights to support business decisions and sustainable growth. Lead financial reporting, controls, compliance, and risk management activities. Partner with commercial, retail, and e-commerce teams to optimize profitability and operational efficiency. Build and lead a high-performing finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Chief Financial Officer, Finance Director, or Head of Finance. Strong background in Retail, E-Commerce, Consumer Electronics, Mobile, or Technology industries. Experience managing complex financial operations and high-volume businesses. Strong expertise in financial strategy, treasury, banking relationships, and business planning. Excellent leadership, analytical, and decision-making skills. Experience working in fast-growing and dynamic business environments.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To guard our guests life against drowning in pool or beach. Contentious monitoring for hotel pool and beach and make all hotel signs in his area updated. Informing his management to prepare reports for any hazard situations during his shift. To be aware and have enough knowledge about first aids and how dealing with drowning cases. To be flexible in assisting around different areas of the hotel and to perform any other tasks assigned by your management. Operates a quality professional fitness program carrying out fitness testing, evaluations, and program design and fitness instruction. To be aware with hotel s health, safety and hygiene policies. Ensure all safety and cleaning standards are maintained throughout the hotel. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Have a governmental certificate in life guard updated and renew it.</li><li>Professional trainings and seminars and professional certification.</li><li>Expected to use basic tools and equipment related to the job.</li><li>Expected to perform simple, specific and standard tasks that are generally repetitive.</li><li>At least 2 years of related work experience</li><li>Sufficient level of English and Arabic to communicate effectively with guests and employees.</li><li>At least a high school or vocational diploma.</li><li>Not Required</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Receives the approved audit plan and assigned list of branches and operational activities to be audited across Egypt from the direct manager.<br> Coordinates with concerned stakeholders to support the execution of audit activities and ensure availability of required information and documentation.<br> Prepares audit checklists and supporting documents for assigned branch audits and reviews them with the direct manager.<br> Conducts audit activities and performs audit testing in accordance with approved audit plans, policies, procedures, and internal control guidelines.<br> Measures and reviews processes and operational activities against established standards and audit requirements.<br> Documents audit observations, non-conformities, and operational gaps identified during audit execution.<br> Prepares draft audit findings and reports and discusses observations with relevant stakeholders under the guidance of the direct manager.<br> Supports follow-up on corrective and preventive actions agreed with branches and concerned functions.<br> Tracks closure timelines for audit findings and follows up with stakeholders to ensure completion of agreed actions.<br> Prepares audit reports and maintains audit records and supporting documentation for assigned audits.<br> Records audit observations, findings, and follow-up actions and updates tracking logs accordingly.<br> Supports verification of implemented corrective actions and reports status updates to the direct manager.<br> Escalates unresolved findings, delayed actions, and critical observations to the direct manager.<br> Communicates audit outcomes and supports continuous improvement initiatives across company branches.<br> Comprehensive health and life insurance Professional development and training opportunities for advancement and career growth Employee discounts and wellness programs High performance and rewarding culture Proven work experience as a Quality Assurance Specialist specializing in process.<br> Working knowledge of tools, methods, and concepts of quality assurance Solid knowledge of relevant regulatory standards Good communication skills, both verbal and written Excellent data collection and analysis skills Strong attention to detail Strong knowledge of ISO Standards.<br> Relevant training and/or certifications as a Quality Assurance Specialist</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Receives the approved audit plan and assigned list of branches and operational activities to be audited across Egypt from the direct manager.<br> Coordinates with concerned stakeholders to support the execution of audit activities and ensure availability of required information and documentation.<br> Prepares audit checklists and supporting documents for assigned branch audits and reviews them with the direct manager.<br> Conducts audit activities and performs audit testing in accordance with approved audit plans, policies, procedures, and internal control guidelines.<br> Measures and reviews processes and operational activities against established standards and audit requirements.<br> Documents audit observations, non-conformities, and operational gaps identified during audit execution.<br> Prepares draft audit findings and reports and discusses observations with relevant stakeholders under the guidance of the direct manager.<br> Supports follow-up on corrective and preventive actions agreed with branches and concerned functions.<br> Tracks closure timelines for audit findings and follows up with stakeholders to ensure completion of agreed actions.<br> Prepares audit reports and maintains audit records and supporting documentation for assigned audits.<br> Records audit observations, findings, and follow-up actions and updates tracking logs accordingly.<br> Supports verification of implemented corrective actions and reports status updates to the direct manager.<br> Escalates unresolved findings, delayed actions, and critical observations to the direct manager.<br> Communicates audit outcomes and supports continuous improvement initiatives across company branches.<br> Comprehensive health and life insurance Professional development and training opportunities for advancement and career growth Employee discounts and wellness programs High performance and rewarding culture Proven work experience as a Quality Assurance Specialist specializing in process.<br> Working knowledge of tools, methods, and concepts of quality assurance Solid knowledge of relevant regulatory standards Good communication skills, both verbal and written Excellent data collection and analysis skills Strong attention to detail Strong knowledge of ISO Standards.<br> Relevant training and/or certifications as a Quality Assurance Specialist</span> </div>

<p>We are seeking an HR Manager to join our Cairo, Egypt office. As part of the HR team, this role will provide senior-level guidance and support to managers and employees.</p><p><br></p><p>With NCR Atleos firmly established in Egypt, the HR Manager will partner closely with site management to effectively oversee employee and labor relations, employee development, and HR business partnership activities. The role will help foster a productive, engaging workplace that supports the company’s success.</p><p><br></p><p>The HR Manager will also implement workforce initiatives developed by the HR Strategic Business Partners and support strategies relating to Talent and Organizational Effectiveness, Workforce Planning, and Total Rewards.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Implement the employee and labor relations strategy proactively.</p><p>Resolve escalated HR Central cases that cannot be addressed at Tier I and oversee the delivery of HR support.</p><p>Advise on, contribute to, and, where appropriate, lead business-aligned projects defined by business or HR leadership.</p><p>Ensure compliance with Egyptian employment law, statutory requirements, and company policies.</p><p>Support the rollout of corporate programs, including Employee Engagement, Talent Management, Organizational Effectiveness and Compensation and Benefits.</p><p>Partner with managers and employees to develop and implement performance improvement plans.</p><p>Manage employee relations matters, including harassment, discrimination, and workplace conflict, to reduce company risk and achieve effective resolutions.</p><p>Work with local legal counsel, Security, and employee representative bodies or unions, as appropriate, and conduct investigations when required.</p><p>Coordinate with HR Strategic Business Partners to implement the people strategy for workforce initiatives, including reductions in force, divestitures, mergers, and acquisitions.</p><p>Strengthen engagement with the HR Central Contact Centre and identify processes suitable for transition to HR Shared Services.</p><p>Maintain and apply a strong understanding of the local business environment and NCR Atleos operations.</p><p>Advise and guide managers on implementing HR programs.</p><p>Collaborate with HR Centers of Excellence and HR Business Partners to communicate HR policies, procedures, and compliance requirements. Serve as the primary contact for Centers of Excellence, identifying improvement opportunities and supporting program implementation.</p><p>Basic Requirements</p><p><br></p><p>Bachelor’s degree in Human Resources, Management, Employment Law, or a related field.</p><p>At least 10 years of experience as an HR Manager in an operational role.</p><p>At least three years of team leadership experience.</p><p>Experience managing employee relations matters, including grievances, disciplinary action, and dismissals.</p><p>Working knowledge of Egyptian employment law and compliance requirements.</p><p>Strong consulting and advisory skills.</p><p>Strong communication, negotiation, and conflict-resolution skills.</p><p>Proven ability to collaborate across departments and resolve complex issues successfully.</p><p>Strong vendor relationship management skills.</p><p>Commitment to continuous improvement and operational efficiency.</p><p>Experience delivering a range of HR programs and projects.</p><p>Excellent command of English.</p><p>Preferred Requirements</p><p><br></p><p>Professional HR certification or designation.</p><p>Change management experience.</p><p>Strong negotiation skills.</p><p>Excellent verbal and written communication skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Manager Job Description &amp; Summary Job Summary The Technology Project Manager (Senior Manager) oversees complex software and digital transformation programs, ensuring strategic alignment between technology delivery and business outcomes. The role provides leadership across multiple concurrent projects or portfolios, integrating agile, DevOps, and hybrid delivery practices to drive consistent execution excellence. Operating within PwC s technology transformation and enterprise PMO environments, the senior manager acts as a trusted advisor to client executives, shaping digital delivery strategies, optimizing governance, and enabling large-scale technology-enabled change. Responsibilities &amp; Accountabilities 1. Delivery Excellence Direct the execution of large-scale software, digital platform, and systems transformation programs across multiple domains. Lead integrated planning, architecture alignment, and delivery roadmaps across diverse technology landscapes (cloud, ERP, data, applications). Establish and manage governance frameworks to ensure delivery predictability, transparency, and quality. Oversee multi-vendor environments, managing complex dependencies and performance metrics. Champion Agile-at-scale, DevOps integration, and CI/CD delivery methods to accelerate software deployment cycles. 2. Governance &amp; Reporting Design and lead enterprise-level delivery governance models, establishing standards for reporting, risk management, and financial controls. Present portfolio-level insights, delivery health, and strategic recommendations to client leadership and PwC partners. Manage project and program KPIs, leveraging tools such as Power BI, Jira, and Azure DevOps for data-driven decision-making. Ensure consistent application of PwC s technology delivery frameworks, audit readiness, and compliance standards. Coach Managers and Senior Associates in governance, agile transformation, and technology delivery leadership. 3. Stakeholder &amp; Team Leadership Serve as a trusted advisor to CIOs, CTOs, and business executives on digital transformation strategy, portfolio delivery, and risk management. Build and lead high-performing, cross-functional teams combining business, IT, and engineering expertise. Foster collaboration between PwC, client, and vendor ecosystems to ensure seamless coordination and issue resolution. Drive a culture of accountability, agility, and innovation across all project teams. 4. Value &amp; Continuous Improvement Promote continuous improvement through automation, data analytics, and digital project management tools. Contribute to PwC thought leadership on technology transformation, delivery excellence, and PMO modernization. Support business development through solution design, proposals, and client presentations. Ensure consistent alignment with PwC s Technology Transformation and Digital Assurance frameworks, and contribute to evolving their global maturity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Skills</h2><ul><li>Accepting Feedback</li><li>Accepting Feedback</li><li>Active Listening</li><li>Agile Methodology</li><li>Analytical Thinking</li><li>Business Case Development</li><li>Business Process Improvement</li><li>Change Control Processes</li><li>Coaching and Feedback</li><li>Communication</li><li>Costing</li><li>Creativity</li><li>Embracing Change</li><li>Emotional Regulation</li><li>Empathy</li><li>Inclusion</li><li>Influence</li><li>Intellectual Curiosity</li><li>IT Project Lifecycle</li><li>Kanban (Project Management)</li><li>Learning Agility</li><li>Optimism</li><li>Plan of Action and Milestones (POA&amp;M)</li><li>Process Mapping</li><li>Process Standardization</li><li>{+ 31 more}</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>As a Lead Agent – Ocean Export, you will support the Supervisor and Manager in running daily operations, ensuring the smooth and timely movement of freight while delivering excellent customer service.</p><br><p>You will also play a key role in guiding the team, driving efficiency, and maintaining strong relationships with customers.</p><br><p><strong>Operations</strong></p><br><ul><li>Ensure smooth and timely processing of ocean export shipments</li><li>Prepare and verify export documentation</li><li>Manage accurate data entry, billing, and job costing</li><li>Coordinate shipments with customers and meet service expectations</li><li>Monitor shipments to ensure customer satisfaction</li><li>Follow customer SOPs and company procedures</li><li>Identify opportunities to improve processes and efficiency</li></ul><p><strong>Team &amp; Performance</strong></p><br><ul><li>Support workload distribution within the team</li><li>Monitor workboards and ensure KPIs are met</li><li>Guide and mentor team members</li><li>Promote a positive and collaborative team environment</li><li>Drive adoption of tools and process improvements</li></ul><p><strong>Customer &amp; Business Support</strong></p><br><ul><li>Build and maintain strong customer relationships</li><li>Support pricing requests in line with customer needs and market conditions</li><li>Contribute to customer retention and CRM updates</li><li>Monitor invoicing and ensure accuracy</li><li>Communicate proactively with stakeholders</li></ul><br>Qualifications<br><ul><li>Minimum 5&nbsp;years of experience in Ocean Export or freight forwarding</li><li>Good understanding of export operations and documentation</li><li>Knowledge of Expeditors systems, products, and processes</li><li>Strong customer service mindset</li><li>Good communication skills in English (written and verbal)</li><li>Proficiency in Microsoft Office (Excel, Word)</li><li>Strong organization and time management skills</li><li>Problem-solving mindset with attention to detail</li><li>Ability to work independently and within a team</li><li>Positive attitude and willingness to learn</li><li>Ability to support and guide team members</li><li><em>Preferred: Hazardous Materials certification</em></li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Employee Stock Purchase Plan</li><li>Training and Personnel Development Program</li></ul><br><br> </div>

<p><br></p><p>The Team Portfolio Management team is responsible for the governance and management of the organisation's collection of investments and change initiatives to deliver strategic priorities. The role involves evaluating, prioritizing, and monitoring multiple delivery streams, optimizing resource allocation, minimizing risks, and managing costs to maximise return on investment. The remit of a portfolio manager includes road mapping, pipeline planning and prioritisation, demand assessment, business case establishment, delivery channel assertion, resource allocation, delivery governance, supplier management and finance management. Portfolio management is accountable for identifying the right orchestration across various change delivery streams to maximise value creation and change velocity whilst minimising business disruption and friction.</p><p>Role As a Portfolio Manager, you will effectively manages a medium size &amp; lower complexity Portfolio that requires homogeneous change delivery streams to be structured and governed to deliver the portfolio objectives.</p><p>Responsibilities - Manage and govern a portfolio of initiatives - Evaluate and prioritise delivery streams - Maintain portfolio roadmaps and planning - Support business case development - Optimise resource allocation - Manage risks, dependencies, and costs - Engage with senior stakeholders - Coach junior team members</p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p>

<p>As a Credit and Collection Manager (Arabic Speaker) you will coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.</p><p><b>Your Role:</b></p><ul><li>Assess and establish credit limits for new customers based on risk analysis and financial evaluations in line with company credit policy.</li><li>Facilitate order releases by managing credit approvals and ensuring compliance with established credit limits</li><li>Oversee and strategically manage the credit and collection activities of significant customers and distributors.</li><li>Provide leadership and guidance to a team of credit and collections specialists, ensuring effective and efficient operations.</li><li>Handle and resolve disputes related to credit and collections, maintaining positive customer relationships.</li><li>Develop and maintain forecasts of accounts receivable and overdue payments, supporting financial planning.</li><li>Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off</li><li>Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties - limited to some collectors)</li><li>Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment</li><li>Performing customer account reconciliation including support to 3rd party cash application team for clearing customer payments and credit item</li><li>Support and develop accounts receivable lean process improvements, and Master data quality.</li><li>You will be the team member of Credit and Collection team and will be reporting to Credit and Collection Manager META region.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Collections experience is desirable.</li><li>Background in F&amp;A, Economics or Business Administration</li><li>Customer service focus</li><li>Determination to achieve excellent results.</li><li>Preferably SAP and Customer Master data process knowledge</li><li>Preferably has experience in Gulf and Levant Market.</li><li>Healthcare sector experience is a strong asset for this role.</li><li>Excellent communication and negotiation skills</li><li>Fluency in Arabic and English is mandatory.</li></ul>

Job Summary We are looking for an experienced and highly organized Office Administrator to oversee the daily administrative operations of the office. The ideal candidate will ensure efficient office management, provide administrative support to different departments, and maintain a productive and well-organized work environment. Key Responsibilities Manage the day-to-day administrative operations of the office. Handle incoming calls, emails, and correspondence professionally. Welcome visitors and ensure a positive reception experience. Coordinate meetings, appointments, and travel arrangements. Maintain office supplies inventory and coordinate procurement when necessary. Organize and maintain filing systems, records, and confidential documents. Liaise with vendors, service providers, and building management. Prepare reports, presentations, and other administrative documents. Monitor office expenses, petty cash, and process invoices when required. Support HR with onboarding documents, attendance records, and employee files. Ensure office facilities are well-maintained and all administrative processes run efficiently. Perform other administrative duties assigned by management. Qualifications Bachelor's degree in Business Administration or a related field. Minimum 4 years of experience as an Office Administrator, Administrative Officer, or in a similar role. Excellent command of Microsoft Office Suite (Word, Excel, Power Point, and Outlook). Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to multitask and work under pressure. High attention to detail and strong problem-solving skills. Professional attitude with excellent interpersonal skills. Preferred Candidate Female candidates are preferred. Experience working in a corporate environment is a plus. Benefits Competitive salary. Social and medical insurance. Professional and supportive work environment. Career growth opportunities.

Key Responsibilities:1. Customer Interaction & Service Excellence:· Handle inbound and outbound customer inquiries professionally and efficiently across all channels.· Follow established scripts, SOPs, and workflows to ensure accurate and consistent service delivery.· Ensure first-contact resolution (FCR) wherever possible to enhance customer experience.· Demonstrate empathy, clarity, and ownership in every interaction.2. COPC-Aligned Process Adherence:· Adhere to all Key Customer-Related Processes (KCRPs) defined by the organization.· Follow process controls, accuracy checks, and compliance requirements to reduce errors and recontacts.· Ensure each handled transaction meets COPC service, quality, and compliance standards.· Report process gaps, system issues, and customer pain points to supervisors for improvement.3. Quality & Continuous Improvement:· Participate in Transaction Monitoring (QA evaluations) and apply feedback received from QA and Team Leads.· Achieve required quality benchmarks such as accuracy, critical error avoidance, and communication standards.· Attend required training, calibrations, refresher sessions, and coaching sessions.· Contribute to process improvement by sharing recurring customer issues and suggestions.4. Collaboration & Communication:· Work closely with the Team Lead and QA & Training Officer to support coaching and development initiatives.· Attend briefings, team huddles, and performance review sessions.· Escalate unresolved or high-impact cases following the escalation process. Requirements & Qualifications:· Previous customer service or contact center experience.· Strong communication skills in Arabic & English.· Ability to work in a fast-paced, KPI-driven environment.· Familiarity with CRM/ACD systems.· Strong problem-solving skills, positive attitude, and customer-first mindset.. Working on weekends or late shifts. Weekends can be shifted.

Job Summary We are looking for an experienced and highly organized Office Administrator to oversee the daily administrative operations of the office. The ideal candidate will ensure efficient office management, provide administrative support to different departments, and maintain a productive and well-organized work environment. Key Responsibilities Manage the day-to-day administrative operations of the office. Handle incoming calls, emails, and correspondence professionally. Welcome visitors and ensure a positive reception experience. Coordinate meetings, appointments, and travel arrangements. Maintain office supplies inventory and coordinate procurement when necessary. Organize and maintain filing systems, records, and confidential documents. Liaise with vendors, service providers, and building management. Prepare reports, presentations, and other administrative documents. Monitor office expenses, petty cash, and process invoices when required. Support HR with onboarding documents, attendance records, and employee files. Ensure office facilities are well-maintained and all administrative processes run efficiently. Perform other administrative duties assigned by management. Qualifications Bachelor's degree in Business Administration or a related field. Minimum 4 years of experience as an Office Administrator, Administrative Officer, or in a similar role. Excellent command of Microsoft Office Suite (Word, Excel, Power Point, and Outlook). Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to multitask and work under pressure. High attention to detail and strong problem-solving skills. Professional attitude with excellent interpersonal skills. Preferred Candidate Female candidates are preferred. Experience working in a corporate environment is a plus. Benefits Competitive salary. Social and medical insurance. Professional and supportive work environment. Career growth opportunities.

<ul><li><p>Supervise and oversee the implementation of administrative security procedures across company sites.</p></li><li><p>Lead and manage security personnel, ensuring effective daily operations.</p></li><li><p>Develop and implement security plans and risk management procedures.</p></li><li><p>Monitor and control the entry and exit of employees, visitors, and vehicles in accordance with company policies.</p></li><li><p>Respond to emergencies, investigate security incidents, and prepare detailed reports.</p></li><li><p>Coordinate with different departments to ensure compliance with security and safety policies.</p></li><li><p>Conduct regular security inspections and patrols to maintain a safe and secure environment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Retired officer from the Armed Forces or Police.</p></li><li><p>Preferred age: 30–42 years.</p></li><li><p>Previous experience in administrative security, industrial security, or site security management.</p></li><li><p>Strong leadership, decision-making, and problem-solving skills.</p></li><li><p>Good communication and report-writing skills.</p></li><li><p>Professional appearance with a high level of discipline and integrity.</p></li><li><p>Proficiency in Microsoft Office is an advantage.</p></li><li><p>Willingness to work rotating shifts and travel between company sites when required.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the job Key dimensions - Scope &amp; Scale: This position is responsible to execute daily the approved method of analysis for Raw and Auxiliary Materials &amp; supervise the sampling processes for all types of materials ( API , Aux &amp; packaging materials ) as well as Nitrogen Analysis &amp; analysis of primary packaging materials. Main responsibilities: Conduct sampling operations for raw, auxiliary &amp; Packaging materials and supervise sampling operations insuring its full compliance with relevant SOPs procedures and analysis for Raw and auxiliary materials and ensures that all sampling operations are carried out following approved written instructions (each batch) of material. Performs all necessary approved testing procedures of the raw and auxiliary materials, and packaging materials issues certificates of analysis required and to ensure that all obtained results are within the specified approved limit, using valid method of analysis. Immediate reporting of out of specification test results or batch deviation reports whenever needed to the lab head and the Q.C manager. Follow all external testing for the materials that tested externally Co-operation with Quality assurance for the certification program and ensure all data requested to be submitted and follow up the certification status in quarter basis Issues and updates materials specifications, method of analysis. Preparation and standardization of volumetric solutions used in the lab. Analysis of Nitrogen according to method of analysis of pharmacopeia Implementation of the sampling system, frequency of sampling, and conducting chemical analysis from the water stations. Routine Chemical Monitoring of Compressed Air. Release of Raw, Auxiliary &amp; packaging materials on SAP Participates in product analysis as assigned Issue deviations for the coming materials if any observations for the integrity of the pack observed during the sampling process . Lead QC Material team and set up their annual priorities including individual development plans to support continuous improvement programs. Assisting in Printed packaging materials testing Review PQR for the chapter of raw material and finish product if needed . Prepares relevant SOPs and follows up the update according to requirements Prepare relevant batch deviation whenever needed to be approved by Q.C. Manager. Assures that all activities carried on in are complying with the safety measures. HSE Responsibilities: Follow the approved HSE policy and requirements. Following the statutory legislation concerning Health, Safety and environmental law. Hydrocarbons/ hazardous substance &amp; waste segregation in accordance with approved waste management system. HSE Responsibilities in case joining HSE champions team: Facilitate and guide the employees to implement the HSE&amp;En. Policies. Implement all applicable standards and guides of Sanofi-Aventis in his/her area. Ensure from complying with all legal and Sanofi-Aventis requirements. Lead his/her team to implement the HSE &amp; EnMS PASS. Train his/her team on HSE &amp; EnMS procedures, SOP s and MSDS. Report any accidents/incidents in his/her area to the HSE department. Lead his/her team for investigate accidents/incidents to define the root cause. Support the area manager for takes the corrective and preventive actions to eliminate reoccurrence of any Environmental or Energy nonconformance. Support the area manager for takes the corrective and preventive actions to eliminate reoccurrence of any accident/incident. Sharing for HSE / EnMS inspection program, take the corrective actions for any violations in his/her area. Lead the team of his/her area for doing full risk assessment and Environmental aspects studies. Define and control the required PPE s for his/her area. Define the list of CMR and it s operational control for Quality labs. Control the first aid kits in his/her area. Leading his/her team for control the significant hazards /aspects and Energy use. Others: Perform other duties as assigned. Respect of company s values, code of ethics and social charter. Respect of personal data protection charter. Responsible for applying the HSE related requirements for the company in all related working procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>About you</h2><p>Education : Bachelor degree in Pharmaceutical Science, or Science</p><p>Experience: Materials analysis in the Quality control</p><p>Special Knowledge/Skills: Good Interpersonal &amp; communication skills. Good technical, managerial, &amp; Leadership skills. High sense of urgency. High organization &amp; planning skills. Time management, Good Communication skills, team player, problem solving</p><p>Take the Lead Values</p><ul><li>Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li>Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li>Be Bold: Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li>Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><p>Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</p><p></p></section>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hygiene manager, you’re not just leading daily hygiene for the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Preparation of SOPs, working out cleaning schedules and their implementation along with chief steward, staff training (kitchen, service, engineering, stewarding and all other applicable such as receiving officer).</li> <li>Ensuring food hygiene and sanitation SOPs at all production areas, dishwashing utilities, receiving and storage areas.</li> <li>Conducting supplier audits.</li> <li>Conducting daily inspection regarding hygiene and sanitation conditions of all production, storage areas etc.</li> <li>Manage and maintain an effective pest control system.</li> <li>Conducting in-house audits.</li> <li>Coordinating with engineering department to implement preventive and corrective maintenance.</li> <li>Solving any problems or issues related to food safety.</li> <li>Responsible for ensuring overall hygiene activities in the food production areas.</li> <li>Conduct internal audits to ensure compliance with local regulatory laws and international standards in food safety.</li> <li>Evaluate the corrective actions taken for the non-conformance noted during the audits.</li> <li>Monitor and check the personal hygiene conditions and working habits of the staff.</li> <li>Identify and report structural deficiencies in the food operation.</li> <li>Manage and maintain a satisfactory waste disposal system.</li> <li>Review and follow up on the microbiological results from food laboratory.</li> <li>Manage and maintain the traceability system established.</li> <li>Manage and maintain food safety documentation and records.</li> <li>Periodically review the food safety system.</li> <li>Conduct training in food safety and hygiene for the food handlers.</li> <li>Review the implementation of food safety skills of staff.</li> <li>Ensure the top management is fully aware of high-risk areas for food-borne illness.</li> <li>Maintain a central list of common issues (audits) and from daily cleaning checklist.</li> <li>Daily return of products list.</li> <li>Weekly audit per department with score percentage (report with pictures).</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <p>Minimum 3-5 years of experience in hygiene, food safety, quality assurance, or a similar role within the hospitality industry.</p> <p>Previous experience in hotel environment.</p> <p>Proven experience conducting hygiene inspections, compliance audits, risk assessments, and corrective action follow-up.</p> <p>Advanced English communication skills.</p> <p>Professional certifications such as HACCP, ISO or equivalent are advantageous.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our</span><span><u>six core values</u></span><span> guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.</span></p><br><br><p><b><b>The Opportunity:</b></b><br>&nbsp;</p><br><p><span>We’re seeking an energetic and determined Partner Acquisition &amp; Activation Officer to accelerate ApplyBoard’s growth through strategic partnerships and seamless onboarding. As a pivotal member of our team, you’ll identify and recruit high-potential recruitment agents (RPs) and shepherd them into the ApplyBoard network, turning potential into measurable impact every day.</span></p><br><p><b><b>What You’ll Be Doing Every Day:&nbsp;</b></b></p><br><ul><li><p><b>Brand Representation &amp; Promotion:</b><span> Act as an ambassador for ApplyBoard, effectively promoting our platform and services to potential recruitment partners while enhancing their understanding of our brand.</span></p><br></li><li><p><b>Sales Contribution &amp; Business Development:</b><span> Increase recruitment partner sign-ups and identify new business opportunities through proactive outreach and engagement via cold calls, emails, WhatsApp, and LinkedIn.</span></p><br></li><li><p><b>Needs Assessment &amp; Relationship Building:</b><span> Identify and qualify the specific needs and challenges of potential partners, building and nurturing strong relationships to foster trust and support their recruitment efforts.</span></p><br></li><li><p><b>Market Research:</b><span>Conduct thorough research to identify local international student agents and agencies, ensuring targeted and effective outreach.</span></p><br></li><li><p><b>Recruitment Partner Onboarding &amp; Training:</b><span>Schedule and conduct onboarding sessions, providing comprehensive training and ongoing support to ensure partners are proficient in utilizing the ApplyBoard platform.</span></p><br></li><li><p><b>Pipeline Management &amp; Reporting:</b><span>Regularly update the Sales Manager/Director on activities, leads, and pipeline status using CRM tools (Salesforce) and document outreach efforts to ensure alignment with sales goals.</span></p><br></li><li><p><b>Performance Improvement:</b><span>Drive increased recruitment partner usage and student applications through effective training on best practices and continuous engagement strategies.</span></p><br></li></ul><p><b><b>What You Bring to the Table:</b></b></p><br><ul><li><p><span>A minimum of 1 year of proven experience in sales or a similar role, demonstrating an understanding of sales processes and strategies.</span></p><br></li><li><p><span>Ability to clearly and powerfully communicate ApplyBoard’s value proposition, ensuring agents receive the training and engagement necessary for successful application processing.</span></p><br></li><li><p><span>Demonstrated competitive nature coupled with strong relationship-building skills that foster partnerships and collaboration.</span></p><br></li><li><p><span>Exceptional organizational skills with the ability to prioritize tasks and pay meticulous attention to detail to ensure accuracy.</span></p><br></li><li><p><span>Strong problem-solving skills with the capability to navigate ambiguous situations, consistently seeking the best outcomes for students while maintaining integrity in partner relationships.</span></p><br></li><li><p><span>Experience with educational consultants or postsecondary institutions is a plus, providing context to the recruitment process.</span></p><br></li></ul><p><b>About ApplyBoard</b></p><br><p><span>ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.</span></p><br><p><span>Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.</span></p><br><p><span>We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.</span></p><br><p><span>ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.</span></p><br> </div>

<p><strong>Responsibilities:</strong></p><ul><li>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>Carry out the check-in and check-out procedures.</li><li>Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li>Carry out the foreign currency exchange transactions.</li><li>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li>Enter the cash revenues of the departments into the cash register</li><li>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li>Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li>Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li>Take note of guests wakeup call requests.</li><li>Forward guest requests to the Guests Relations Department.</li><li>Read the log book and identify the jobs that need to be followed-up.</li><li>Gather information about all of the events at the hotel.</li><li>Has knowledge of the night audit procedures.</li><li>Always greet and bid farewell to guests in a friendly manner.</li><li>Exchange reports with other departments in full.</li><li>Ensure that all official documents are completed in full and in an orderly manner.</li><li>Provide full and accurate information to his/her managers.</li><li>Take part in the Front Office Department s internal communication meetings and trainings.</li><li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li>Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li>Take part in the Emergency Response Teams.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><strong>Education:</strong> At least a high school or vocational diploma.</li><li><strong>Experience:</strong> At least 2 years of related work experience in the industry.</li><li><strong>Foreign Language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Theoretical and practical background.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li><strong>Skills:</strong> Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>