Program Officer Jobs in Egypt

Duties & Responsibilities: 1. Responsible for acquiring new corporate & SME clients, opening client’s accounts, conducting regular visits to potential clients, studying the grant of credit facilities to potential clients, funds placement, and cross selling all banks’ products to maximize profitability.2. Extract potential corporate customers information through publications, market surveys, studies, and any other data available to identify new potential corporate & SMEs clients.3. Approach new Corporate & SMEs clients and analyze their financial statements, investigation reports, and market & competitive performance to identify inherent risks and potentials, prepare call reports, and design Facility Structure.4. Prepare the documentation and reports needed to assess client risk and obtain credit approval. 5. Review Credit Proposal memos according to the corporate procedures, ensuring its compliance with corporate policies and procedures.6. Set effective action plans to achieve the acquisition targets and targets of volumes of credit facilities as designated by the direct supervisor and Head of Dept.7. Meet the predefined set of KPIs including volume of new approved credit facilities and profitability for new corporate clients.8. Possess excellent knowledge of the bank’s products and services to allow for the cross selling and maximization of profitability.9. Prepare regular reports of pipeline and action plans in order to be shared with the direct supervisor & Head of Department10. Issue monthly reports in coordination with the Head of Corporate Credit Development.11. Cross sell bank’s product for all accounts opened, to maximize account NBI.12. Responsible for approaching existing dormant accounts with the aim of reactivating these accounts through offering credit facilities, funds placement, and/or cross selling bank’s products. 13. Maintain knowledge of the CBE rules and regulations governing corporate lending.14. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.15. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.<br>Job Specifications:Education:Bachelor’s degree in business administration or commerce,Credit course is mandatory. Experience:Minimum of 2 years of relevant Banking experience for the Corporate Credit Acquisition Relationship Manager Minimum of 4 years of relevant Banking experience for the Corporate Credit Acquisition Senior Relationship Manager<br>Skills Credit knowledge Communication Skills Excellent Computer Skills Excellent Analytical, Research, and Innovational Skills Presentation Skills Excellent persuasive selling techniques. Meeting job requirements and deadlines efficiently Compile all parts of assigned work with accuracy and precision. Fluency in English<br>Working Conditions: Regular Outside Visits Attend Promotional Events

Role Objectives:The Expansion & Community Manager will play a crucial role in driving diverse real estate assets network growth while fostering strong relationships between these properties and their surrounding communities. This role combines end‑to‑end acquisition and expansion execution with proactive strategic community engagement, ensuring seamless integration of new locations into neighborhoods, addressing concerns, enhancing brand presence, and maintaining positive stakeholder interactions.<br>Roles & Responsibilities:<br>Expansion & Acquisition Responsibilities:<br>Identify and evaluate potential locations for new dark stores, warehouses and operating offices based on market data, demand patterns, and operational feasibility. Drive end‑to‑end real estate acquisition: site identification, feasibility, lease negotiations, licensing, and operational go‑live. Collaborate with cross‑functional teams (Operations, Marketing, IT, Finance, Legal, Procurement) to ensure efficient rollouts. Source, evaluate, and negotiate lease terms that meet financial benchmarks and operational timelines. Own the internal approval workflow, eliminating bottlenecks and ensuring timely launches. Manage external coordination including landlord negotiations, regulatory approvals, and municipal requirements. Maintain a live expansion pipeline tracker with status, blockers, and projected timelines per location, reporting progress to senior leadership. Optimize fulfillment point layout and operational processes to maximize efficiency and service levels. Track key expansion metrics (launch timelines, cost efficiency, operational KPIs) and drive continuous improvement.<br>Community Responsibilities :<br>Establish and maintain positive relationships with local residents, neighbors, and organizations. Conduct regular outreach to gather feedback and address community concerns. Proactively tackle issues related to parking, staff behavior, operating hours, and delivery timeslots. Act as the first line of contact for complaints arising from store operations or staff interactions. Investigate and resolve community complaints in a timely, transparent manner. Collaborate with store management and staff to ensure adherence to community standards and operational best practices. Develop and implement communication strategies to keep communities informed about operations, promotions, and changes. Prepare periodic reports on community feedback and issues, presenting solutions to management. Organize initiatives that foster goodwill and demonstrate commitment to neighborhoods (e.g., gifts, promos, local engagement activities).<br>Required Education, Knowledge, And Skills:<br>Required Education, Knowledge, and Skills Bachelor’s degree in Communications, Public Relations, Community Development, Real Estate, or a related field.5–10+ years of experience in commercial real estate, lease management, or combined real estate/community leadership roles. Proven track record of scaling physical networks under time pressure.5+ years of experience in community management, public relations, or customer service roles. Strong communication skills, both verbal and written. Excellent problem‑solving skills and proactive conflict resolution. Deep knowledge of the local real estate market, regulatory environment, and community dynamics. Experience managing cross‑functional workflows and leading teams of 10+. Ability to work flexible hours, including evenings and weekends as needed.

Employer Overview:A leading, large-scale industrial family business with over five decades of experience in the food manufacturing sector. The company operates at a national level with high-volume production and distribution and is currently undergoing significant expansion through the development of a new, state-of-the-art manufacturing facility to support long-term growth and global ambitions.<br>Job Summary:The Internal Audit Manager is responsible for leading the internal audit function, assessing the effectiveness of internal controls, identifying business and operational risks, and ensuring compliance with established policies and procedures. The role provides independent insights and recommendations to support better governance, risk management, and business performance.<br>Key Responsibilities:Develop and execute the annual internal audit plan based on business risks and organizational priorities. Lead internal audit engagements across financial, operational, commercial, and administrative functions. Evaluate the effectiveness of internal controls, policies, procedures, and risk management practices. Identify control weaknesses, operational risks, and potential areas of financial or process inefficiency. Prepare detailed audit reports highlighting findings, root causes, risks, and practical recommendations. Follow up on agreed corrective actions and ensure timely implementation by responsible departments. Conduct investigations and special audits when required by management. Assess compliance with internal policies, procedures, regulatory requirements, and applicable standards. Work closely with management and process owners to strengthen internal controls and improve business processes. Present significant audit findings and recommendations to senior management and relevant stakeholders.<br>Qualifications:Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Professional certification such as CIA, CPA, ACCA, or equivalent is highly preferred.10+ years of relevant experience in Internal Audit, Risk Management, or related fields. Previous experience in a managerial or supervisory role in internal audit. Experience auditing multiple business functions and operational processes. Experience in FMCG, manufacturing, retail, or a similarly complex business environment is preferred. Strong analytical and critical-thinking skills. Excellent communication and interpersonal skills. Strong attention to detail and investigative mindset. High level of integrity, confidentiality, and professional judgment. Strong leadership and stakeholder management skills. Ability to challenge existing processes constructively and professionally. Strong knowledge of internal audit methodologies and risk-based auditing. Good understanding of internal control frameworks and risk management principles. Knowledge of financial and operational audit procedures. Ability to conduct root-cause analysis and identify control gaps. Strong understanding of corporate governance and compliance principles. Proficiency in Microsoft Office Suite. Experience with ERP systems and audit/data analytics tools. Ability to analyze large datasets and identify trends or anomalies. Excellent command of English, both written and spoken.

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

Duties & Responsibilities: 1. Responsible for acquiring new corporate & SME clients, opening client’s accounts, conducting regular visits to potential clients, studying the grant of credit facilities to potential clients, funds placement, and cross selling all banks’ products to maximize profitability.2. Extract potential corporate customers information through publications, market surveys, studies, and any other data available to identify new potential corporate & SMEs clients.3. Approach new Corporate & SMEs clients and analyze their financial statements, investigation reports, and market & competitive performance to identify inherent risks and potentials, prepare call reports, and design Facility Structure.4. Prepare the documentation and reports needed to assess client risk and obtain credit approval. 5. Review Credit Proposal memos according to the corporate procedures, ensuring its compliance with corporate policies and procedures.6. Set effective action plans to achieve the acquisition targets and targets of volumes of credit facilities as designated by the direct supervisor and Head of Dept.7. Meet the predefined set of KPIs including volume of new approved credit facilities and profitability for new corporate clients.8. Possess excellent knowledge of the bank’s products and services to allow for the cross selling and maximization of profitability.9. Prepare regular reports of pipeline and action plans in order to be shared with the direct supervisor & Head of Department10. Issue monthly reports in coordination with the Head of Corporate Credit Development.11. Cross sell bank’s product for all accounts opened, to maximize account NBI.12. Responsible for approaching existing dormant accounts with the aim of reactivating these accounts through offering credit facilities, funds placement, and/or cross selling bank’s products. 13. Maintain knowledge of the CBE rules and regulations governing corporate lending.14. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.15. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.<br>Job Specifications:Education:Bachelor’s degree in business administration or commerce,Credit course is mandatory. Experience:Minimum of 2 years of relevant Banking experience for the Corporate Credit Acquisition Relationship Manager Minimum of 4 years of relevant Banking experience for the Corporate Credit Acquisition Senior Relationship Manager<br>Skills Credit knowledge Communication Skills Excellent Computer Skills Excellent Analytical, Research, and Innovational Skills Presentation Skills Excellent persuasive selling techniques. Meeting job requirements and deadlines efficiently Compile all parts of assigned work with accuracy and precision. Fluency in English<br>Working Conditions: Regular Outside Visits Attend Promotional Events

Focus: High-Volume Merchant Sales & Local Payment Rails<br>Role Overview We are an existing payment gateway in Egyptian market, looking for a Business Development Manager who is a true "hunter" in the Egyptian payments space. Your job is simple: sign up the biggest merchants and financial players in the country and get them using our system to collect and payout local currency. You’ll be selling the most reliable way to tap into the Egyptian market, whether that’s helping a global brand expand into local market, or helping a local startup send instant transfers to bank accounts.<br>Key Responsibilities1. Payin / Local Collection Winning Global Brands: Close deals with big international names (Saa S, Gaming, Retail) that want to start selling in Egypt without the headache of local setup. Mastering the "Egyptian Way" to Pay: Sell our ability to accept payments through the methods Egyptians actually use—Fawry kiosks, Vodafone Cash, and Meeza cards—ensuring merchants are connected to a variety of payment methods in Egypt Boosting Success Rates: Work with merchants to make sure their checkout process is smooth and their payment "acceptance rates" are the highest in the market.2. Sending Money Out (Payout / Instant Transfers) Real-Time Payouts: Sell our "Instant Transfer" to companies that need to pay out suppliers, drivers, or influencers in seconds, 24/7. Fintech-as-a-Service: Partner with other Egyptian payment apps and neobanks, acting as the "engine" that handles their heavy-duty payment transfers. Mass Disbursements: Target large companies that still use slow, manual processes to pay their vendors and move them onto our automated, instant platform.3. Closing & Scaling Managing the Pipeline: Own the sales cycle from the first "hello" to the first live transaction. Volume Growth: You aren't just signing contracts; you are responsible for making sure those merchants actually start processing high volumes of money through us.<br>What We’re Looking For A "Street-Smart" Salesperson: You’ve spent 5+ years in the Egypt fintech or banking world (think Paymob, Fawry, Geidea, or CIB). You know who the decision-makers are and how to get them on the phone. Payment specialist : You don't need a manual to explain the difference between a card and a wallet transfer. You understand how the "pipes" work. The CBE Rules: You stay on top of the latest Central Bank of Egypt rules so you can talk confidently to clients about what is and isn't allowed. Bilingual Closer: You can pitch a local Egyptian CEO in Arabic and then jump on a Zoom call to close a deal with a Global HQ in English.

Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking region.<br><br>Lesaffre Egypt was established according to the Investment Guarantees and Incentives Law No. 8 of 1997, and registered in the Commercial Registry Office of Cairo Investment authority under No. 65570 on April, 14, 2013.<br><br>Our main operational purpose is to establish, manufacture, and package yeasts, yeast derivatives, and yeasts extracts. These many forms and types are then used within food products, animal feed, bread-making and bread improvers, flavorings, colors, and enzymes.<br><br>In October 2014, Lesaffre Egypt for yeasts industry (S. A. E) began effectively managing the acquired company.<br><br>Lesaffre Egypt’s main office is located in the Giza Governorate of Sheikh Zayed City while the factory is placed in the Nubaryia Industrial Area of El Beheira Governorate. We also have a Baking Center and Logistics Warehouse in 6th of October City. Currently, We employ more than 200 individual<br><br>Job Description<br><br> Negotiate the annual agreement with each customer. Present and submit proposal of annual agreements to his manager. Cooperate with Technician team to provide technical support to his clients. Understanding the market capacity and the need of our products inside the <br><br>local market. <br><br> Understand each customer needs and recommend the solution. Following up on complaints submitted from the customer and assign it to <br><br>the concerned department <br><br> Checking sales volume per customer and monitoring customer Growth performance <br><br>based on their sales orders and closely monitor any change in customer. <br><br> Collecting data regarding the market and the position of lesaffre <br><br>Product Vs. Other Players.<br><br> Initiates New sales leads for products to increase customer database. Enhance the relation with purchasing departments of clients. Organize training plan for clients in baking center or at their side. Participate in creating new products for ingredients. Prepare and report a business development plan for each client. Solving the problem of clients quickly and respond to them. Monitoring industrial market trend. Proposing the credit policy for each segment and be abide with approved policy with his team. <br><br>Qualifications<br><br>Education<br><br>Bachelor’s Degree (Engineering or Commerce preferred)<br><br>???? Experience<br><br>Minimum 10 years in Sales of Ingredients within the Industrial Segment<br><br>???? Knowledge, Skills & Abilities<br><br>Ingredients business expertise, Strong background in the ingredients sector, with emphasis on baking (preferred) and broader food industry applications. Industrial baking customer knowledge: Deep understanding of customer needs, market dynamics, and industry trends. Negotiation and communication: Exceptional ability to build trust, influence stakeholders, and secure long‑term partnerships. Managerial and leadership: Proven track record in leading teams, driving performance, and achieving strategic objectives. Fluent English. <br><br>Additional Information<br><br>Role within the organization<br><br>Reporting to: Commercial Director.<br><br>job Location:<br><br>El- Sheikh Zayed

Zero Tech Is Hiring : Key Account Manager<br>About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders.<br>Be part of a team that is making a difference.<br>Job Brief:We are looking for an experienced Key Account Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Your Responsibilities : -· Increase the sales revenue according to the sales target.· Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met· Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal· Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements , developing and negotiating contracts.· Integrating contract requirements within business operations<br>Requirements :Education: Bachelor degree Experience:· Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market· Proven track record of sales with experience in developing business opportunities across the country.· Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.<br>Skills:· Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs· Proven ability to identify leads, build customer relationships, and convert opportunities into sales.· Excellent communication skills and time management skills· Persistent and pro-active· Responsible and able to drive the business independently· Competitive to achieve his targets and efficient<br>If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

About the company Investment Company For Production & Manufacturing (ICPM) one of bin laden companies group in Egypt realize its responsibilities to provide Hight quality services in many of major Projects in the filed of (Aluminum works, Wood works, Steel works, Pre-cast concrete products, ready mix. , Cementation block, Tile & Interlock)<br>Job Summary The Precast Production Manager is responsible for planning, directing, and controlling all precast concrete production activities to ensure safe, efficient, and cost-effective manufacturing while meeting quality standards, customer requirements, and production schedules. The role focuses on maximizing productivity, optimizing resources, reducing waste, and driving continuous improvement throughout the production process.<br>Key Responsibilities<br>Production Management* Develop and implement daily, weekly, and monthly production plans.* Ensure production targets are achieved within agreed timelines.* Monitor production efficiency and capacity utilization.* Coordinate production activities with Planning, Engineering, QA/QC, Maintenance, and Logistics.* Ensure timely delivery of precast products according to project schedules.* Optimize workflow and production processes to improve productivity.* Monitor production costs and identify opportunities for cost reduction.<br>Operations Control * Supervise all production operations including: * Mold preparation * Reinforcement installation * Concrete batching and casting * Finishing * Curing * Demolding * Storage * Loading * Ensure proper utilization of manpower, machinery, and equipment. * Monitor plant performance and production KPIs.<br>Quality Management* Ensure compliance with company quality standards and project specifications.* Coordinate with QA/QC to minimize defects and rework.* Investigate production issues and implement corrective actions.* Promote continuous improvement initiatives.<br>Health, Safety & Environment* Ensure full compliance with HSE policies and procedures.* Promote a strong safety culture across the factory.* Conduct regular safety inspections and risk assessments.* Ensure employees use appropriate PPE.<br>Maintenance Coordination* Coordinate preventive and corrective maintenance with the Maintenance Department.* Ensure production equipment operates efficiently.* Minimize downtime through effective maintenance planning.<br>Team Leadership* Lead, coach, and develop production supervisors and production teams.* Conduct performance evaluations.* Identify training needs and support employee development.* Foster teamwork and employee engagement.<br>Inventory & Resource Management* Monitor raw material consumption.* Reduce waste and improve material utilization.* Ensure adequate availability of molds, tools, and production resources.<br>Reporting Prepare and submit reports related to:* Production output* Productivity* Plant efficiency* Downtime* Material consumption* Waste* Safety performance* Production KPIs<br>Qualifications Education* Bachelor’s Degree in Civil Engineering, Mechanical Engineering, Industrial Engineering, or a related with minimum general grade good.<br>Experience* 10–15 years of experience in precast concrete manufacturing.* Minimum 5 years in a managerial or leadership role.<br>Technical Skills* Strong knowledge of precast concrete production processes.* Knowledge of concrete technology and mix designs.* Understanding of reinforcement fabrication and mold systems.* Familiarity with batching plants and production equipment.* Knowledge of lean manufacturing principles.* ERP system experience (SAP, etc.).* Proficiency in Microsoft Office.

Role Purpose The R&D Process Engineering Manager is responsible for developing, scaling, and industrializing innovative food processes across the MENAI region for biscuits and chocolate. This role sits squarely within R&D and is accountable for process design, validation, and technology transfer that enable innovation platforms to move from concept to commercialization safely, robustly, and at scale. The role acts as the regional R&D process expert, partnering with Product Development to influence product and process design early, and working closely with factories and external manufacturers to deliver first‑time‑right launches.<br>Key Responsibilities1. Innovation Process Development & Scale-UpDevelop and implement innovative manufacturing processes to enable new products, formats, and platforms. Influence product, process, and equipment design through early R&D engagement. Design, plan, and execute lab, pilot, and factory trials to validate process feasibility and robustness. Apply experimentation, modeling, and data analysis to optimize processing parameters and resolve technical challenges.2. Process Design, URSs & Capital Enablement Lead R&D ownership of User Requirement Specifications (URSs) for new lines, equipment, and major process upgrades. Translate consumer and product requirements into process and equipment needs. Partner with Engineering, OEMs, and internal teams during design, FAT, SAT, commissioning, and capability assessments. Ensure new technologies are fit for purpose and scalable across MENAI.3. Technology Transfer & Line Transfers (R&D Ownership) Lead R&D process input into product and line transfers across MENAI manufacturing sites. Develop and deploy structured technology transfer packages (process maps, critical parameters, control strategies). Support factory trials, start-ups, and early production to ensure process stability and product integrity. Capture learnings and improve platform scalability.4. External Manufacturing & Co-Manufacturer Validation Lead R&D process validation of external / co‑manufacturing partners. Assess equipment capability, process fit, and technical risks versus product requirements. Support trial execution, validation, and onboarding of new partners. Act as R&D process interface with Supply Chain, Quality, Procurement, and external stakeholders.5. Regional Collaboration & Capability Building Work closely with Product Development, Quality, Manufacturing, Engineering, and Procurement. Provide regional R&D process expertise across MENAI projects. Share best practices, standards, and learnings across factories and platforms. Contribute to global R&D process networks and communities of practice.<br> Qualifications & Experience7–12 years experience in R&D Process Engineering within FMCG food manufacturing (biscuits / chocolate strongly preferred). Proven experience enabling innovation scale up, including: Process development and validation URSs and capital projects Technology and line transfers External manufacturing partnerships Strong foundation in food processing science and equipment. Degree in Food Engineering, Food Technology, Chemical Engineering, or related field. Comfortable working between lab, pilot, and factory environments. International / regional experience strongly preferred.

Job description:We are looking for a proactive and customer-focused Customer Success Manager to join our team. In this role, you will be responsible for managing and strengthening client relationships while ensuring the successful delivery of marketing and creative solutions. You will oversee day-to-day client operations, drive revenue growth, identify new business opportunities, and ensure exceptional service delivery. Working closely with the Customer Success Director, you will play a key role in enhancing customer satisfaction, increasing client retention, and delivering operational excellence across a portfolio of clients. Key Responsibilities Build, manage, and maintain strong long-term client relationships. Act as the primary point of contact for clients, ensuring exceptional customer service. Manage the end-to-end delivery of client projects, ensuring they are completed On Time and In Full (OTIF). Coordinate with internal teams including Creative, Print, POS, Promotional Merchandise, and Operations to deliver high-quality solutions. Identify opportunities for account growth, upselling, and cross-selling to drive organic revenue. Monitor customer satisfaction and proactively resolve issues to improve the overall client experience. Track and report on key performance indicators including Customer Satisfaction (CSAT), Net Promoter Score (NPS), Customer Lifetime Value (CLV), revenue, and profitability. Ensure operational efficiency through effective planning, scheduling, reporting, and process management. Conduct market research to identify trends, innovation opportunities, and client needs. Support risk management and ensure compliance with company policies and contractual requirements. Collaborate with internal stakeholders to ensure seamless communication and successful project execution. Requirements Qualifications Bachelor's degree in Business Administration, Marketing, Communications, Project Management, or a related field. Experience Minimum of 3 years' experience in Customer Success, Account Management, Client Services, Marketing Operations, or a similar client-facing role. Experience within a marketing, creative agency, print, branding, promotional merchandise, or related environment is highly advantageous. Skills & Competencies Excellent relationship management and communication skills. Strong project coordination and organizational abilities. Customer-centric mindset with a passion for delivering exceptional service. Commercial awareness with the ability to identify growth opportunities. Strong problem-solving and decision-making skills. Ability to manage multiple projects in a fast-paced environment. Proficiency in Microsoft Office and CRM/project management systems. Strong attention to detail and reporting skills. What Success Looks Like Success in this role will be measured by:High customer satisfaction (CSAT). Strong Net Promoter Score (NPS). Increased Customer Lifetime Value (CLV). On-Time, In-Full (OTIF) project delivery. Client retention and account growth. Revenue growth and profitability. Operational efficiency and effective stakeholder collaboration. Ability to commute/relocate:Maadi: Reliably commute or planning to relocate before starting work (Required)<br>Ready to join us? Send your CV to careers@pointgroup.biz.

We are looking for an experienced Senior account manager to join our team!<br>Key Responsibilities:· Set Sales Plan for new EDEN technologies solutions.· identifying market segments, client persona, lead generation approaches, and sales operation plans.· Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities.· Collect, analyse, and summarize data and trends.· Lay down and supervise the implementation of sales process KPI's aimed at achieving targets.· Determine annual and gross-profit plans by forecasting and developing annual· sales quotas for regions.· Meeting and Sustaining rapport with key accounts stakeholders.· Set down annual Marketing plan for Eden's solutions.· Communicate job expectations by planning, monitoring, and reviewing job contributions.· Liaising with Marketing Agencies on the implementation of Eden Technologies' marketing goals.· Achieve objectives by creating marketing and sales strategies.· Prepare and complete the marketing action plan.· Meet financial objectives by forecasting requirements and preparing annual budgets.· Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.· Identify marketing opportunities by understanding consumer requirements.<br>Requirements:· Bachelor’s degree in business administration, Marketing, Information Technology, Computer Science, or a related field.· 8+ year of experience in software sales, business development, account management, or project management.· Proven track record of achieving sales targets and driving business growth in the software or technology industry.· Strong understanding of software development lifecycle, Saa S solutions, ERP systems, web and mobile applications, and digital transformation projects.· Experience in preparing proposals, quotations, presentations, and commercial offers for clients.· Strong experience in managing client relationships and key accounts throughout the project lifecycle.· Ability to coordinate between clients, project teams, and management to ensure successful project delivery.· • Experience in planning, forecasting, and monitoring sales pipelines and business opportunities.· Strong analytical, problem-solving, and decision-making skills.· Excellent communication, negotiation, presentation, and stakeholder management skills.· Proven leadership skills with the ability to manage teams and drive performance.· Experience using CRM systems and project management tools.· Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.· Excellent command of written and spoken English and Arabic.· Willingness and ability to travel regularly to the Kingdom of Saudi Arabia (KSA) for client meetings, business development activities, project follow-ups, and relationship management.· Ability to build and maintain strong relationships with clients, partners, and stakeholders across the Saudi market.· Familiarity with the Saudi business environment and experience working with clients in KSA is highly preferred.<br>???? Location: Remotely/ Egypt???? Employment Type: Full-time<br>????If you're interested or know someone who might be a great fit, please send your CV to: maha.osama@eden-tech.io

Company Description Orca Studio is dedicated to building a vibrant platform tailored for 3D printing enthusiasts and creators. Focused on fostering a thriving community, the platform enables collaboration, knowledge sharing, and access to cutting-edge tools and resources within the 3D printing ecosystem. As an innovator in the field, Orca Studio continuously works to empower individuals and businesses to bring their creative ideas to life through 3D printing solutions. Join us as we shape the future of 3D printing and make design accessible for everyone.<br>About the Role This role is based in Marsa Matrouh. Only applicants currently residing in Marsa Matrouh will be considered. ,I’m looking for a proactive, organized, and creative Marketplace & Community Manager to oversee and grow my presence across multiple 3D‑printing marketplaces and creator platforms. If you understand digital marketplaces, enjoy managing online communities, and have a passion for 3D printing, this role is for you. You will manage my storefronts, listings, customer interactions, and content across platforms such as:Cults3DThangs Creality Cloud Maker World Kickstarter (and other crowdfunding platforms) Patreon…and additional marketplaces as needed. All products are 3D‑printing related, including STL files, digital assets, and product campaigns.<br>Responsibilities Marketplace Management Upload, organize, and optimize product listings (STLs, images, descriptions, tags). Maintain consistent branding and quality across all platforms. Monitor analytics, sales performance, and platform trends. Handle customer messages, comments, and support requests. Manage promotions, discounts, and product launches. Patreon & Community Engagement Create and schedule posts, updates, and exclusive content. Engage with supporters and respond to messages. Manage membership tiers, rewards, and monthly content drops. Crowdfunding (Kickstarter, etc.) Assist in planning and launching campaigns. Prepare campaign pages, visuals, and reward structures. Monitor campaign performance and engage with backers. Coordinate updates and post‑campaign communication. Content & Asset Management Organize product files, images, and documentation. Prepare marketing materials (basic graphics, captions, announcements). Maintain a content calendar across all platforms.<br> Requirements Experience with 3D printing marketplaces or digital product platforms. Excellent written communication skills. Ability to manage multiple platforms efficiently. Basic graphic editing skills (Canva, Photoshop, etc.) are a plus. Familiarity with crowdfunding platforms is highly preferred. Self‑motivated, organized, and detail‑oriented.✨ Nice to Have Experience with community building or social media management. Ability to suggest improvements and new strategies for growth. Must be located in Marsa Matrouh Area .<br>If you’re passionate about 3D printing and enjoy managing digital marketplaces, send your CV/portfolio and a short message about your experience with 3D‑printing platforms.this role is part-time 5hrs / day

About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: Every door, everyday.<br>As a Junior Account Manager within the retail Beauty team at noon, you will play a key role in supporting the performance and growth of our brand and vendor partnerships. You will help manage daily operations, coordinate with internal teams, and assist in driving commercial success for a dynamic and fast-paced category. This role offers valuable exposure to digital retail, brand strategy, and category development in one of the region’s most competitive sectors.<br>What you’ll do:Support the day-to-day management of key beauty accounts on noon’s platform. Assist in planning and executing assortment, pricing, and promotional strategies in collaboration with senior team members. Coordinate cross-functionally with marketing, supply chain, content, and pricing teams to ensure smooth execution and timely go-lives. Track and report on performance metrics such as sales, stock availability, pricing, and campaign effectiveness. Maintain and monitor product content to ensure accuracy, appeal, and alignment with brand guidelines. Contribute to competitive analysis, trend research, and customer insights to optimize category performance. Prepare presentations, vendor updates, and post-campaign reports for internal and external stakeholders.<br>Key Responsibilities:1–2 years of experience in account management, buying, merchandising, or e-commerce—ideally within beauty or consumer goods. Passionate about the beauty industry with an eye for product, brand, and market trends. Analytical and detail-oriented, with basic knowledge of Excel/Google Sheets and reporting. Strong communicator with the ability to work cross-functionally and manage multiple tasks. Organized, proactive, and eager to learn in a fast-moving environment. A team player with a positive attitude and a drive to deliver results.<br>Who will excel?<br>We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance. Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work. Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.<br>Is this you?

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>We’re looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store “t Mart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br><br>This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.<br><br>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DCEnsuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.<br><br>Qualifications<br><br>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-ZExperience in FMCG in demand planning and replenishment is a must Experience in Warehouse management or 3PL partner relation is a must Data and detail-oriented, and tech-savvy Ability to guide senior-level executives and manage the expectations of multiple stakeholders Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities Ability to take a broad perspective to problems and spot new, less obvious solutions Ability to perform a variety of the most complex tasks and/or lead one or more teams Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives Excellent analytical and communication skills, and always hands-on with several tools

Egybell is hiring a Business Development Manager (Retail/Shopfitting experience) for a reputable company.<br>Responsibilities:• Key Account Management:o Independently manage, support, and further develop key retail accounts.o Build long-term, trust-based relationships with decision-makers and stakeholders.• Lead Generation & Business Development:o Proactively source, research, and qualify new leads in the retail sector.o Approach potential clients through various channels and converting leads to tangible business opportunities.• Market Share Growth & Penetration:o Contribute to increasing the company’s market share and maintaining its leadership position through targeted market penetration strategies.o Identify new projects that support business expansion.• New Customer & Project Acquisition (MENA):o Take responsibility for acquiring and developing new customers and projects in the MENA region.o Develop tailored sales strategies and value propositions for each market and customer profile.• Retail Sector Expansion:o Actively acquire new customers and project specifically in the retail environment (e.g., shopfitting, store concepts, interior solutions).o Understand retail client needs and translate them into suitable product and service offerings.• Regional Customer Support:o Support and further develop existing regional retail customers with a strong focus on customer satisfaction and retention.• Market & Competitor Analysis:o Continuously monitor market developments, trends, and customer needs in the retail and interior sectors.• Portfolio & Territory Management:o Actively manage the product and service portfolio within MENA region to ensure optimal market coverage.o Recommend adjustments to the offer based on customer feedback, competition, and market dynamics.• Collaboration with Global Sales (HQ):o Work closely with the global sales team at headquarters to align regional strategies with global objectives.• Budgeting, Forecasting & Reporting:o Actively participate in the annual budgeting process and take responsibility for achieving agreed sales targets.• Reseller Management:o Manage, support, and develop resellers within MENA region.o Conduct regular performance reviews, set clear targets, and provide ongoing guidance and training.o Ensure brand presence and sales activities are consistent with company standards.• Sales Pipeline Management:o Maintain, update, and monitor the sales pipeline to ensure transparency of all ongoing opportunities.o Prioritize opportunities according to strategic relevance and probability of closure.• Additional Responsibilities:o Perform any additional tasks related to managing sales activities as assigned by management.o Act as an ambassador of the company at trade fairs, industry events, and customer meetings as required<br>• Requirements:o Bachelor’s degree in business related field.o Minimum of 5 -10 years of relevant sales experience within the GCC region.o Proven experience in the retail industry, ideally with established contacts and deep market understanding.o Fluency in English (spoken and written)o A consistent, stable track record in sales, ideally in shopfitting, interior solutions, or product-related sales.o Advanced user of MS Office, particularly Outlook, Power Point, and Excel.

Company Description SERIO PHARM is dedicated to improving the quality of life of patients in Egypt by providing high-quality pharmaceutical products at affordable prices. The company focuses on addressing major health problems and ensuring that essential medications are accessible to a wide patient base. SERIO PHARM operates with a strong sense of social responsibility, aiming to balance medical efficacy, safety, and affordability. Team members contribute directly to this mission by supporting initiatives that enhance patient care and public health outcomes. The organization values ethical practices, collaboration, and continuous improvement in all aspects of its work.<br>Role Description As a Marketing Manager at SERIO PHARM, you will lead the planning and execution of marketing strategies and campaigns to support the company’s pharmaceutical portfolio and mission. This is a full-time, hybrid role based in Cairo, Egypt, with a mix of on-site work and some work-from-home flexibility. On a day-to-day basis, you will develop and implement marketing plans, manage product launches, and coordinate promotional activities targeted at healthcare professionals, distributors, and patients. You will analyze market trends, competitor activities, and customer insights to optimize positioning, pricing, and messaging. The role includes managing digital and offline marketing channels, overseeing content and collateral development, monitoring campaign performance, and preparing reports and recommendations for senior leadership. You will collaborate closely with sales, medical, regulatory, and supply chain teams to ensure aligned, compliant, and impactful marketing initiatives.<br>Qualifications<br> Strong marketing strategy and planning skills, including experience designing and executing integrated marketing campaigns within the healthcare or pharmaceutical sector. Proficiency in market research, data analysis, and competitive intelligence to inform product positioning, pricing, and portfolio decisions. Proven ability to manage brand and product marketing activities, including product launches, promotional plans, and lifecycle management. Experience with digital marketing channels (e.g., social media, email, search, web content) and coordinating with agencies or vendors when needed. Excellent communication, presentation, and storytelling skills, with the ability to translate complex medical and technical concepts into clear, audience-appropriate messages. Strong project management and organizational skills, including the ability to prioritize multiple initiatives and meet deadlines in a fast-paced environment. Demonstrated collaboration skills and the ability to work effectively with cross-functional teams such as sales, medical, regulatory, and finance. Bachelor’s degree in Marketing, Business, Pharmacy, or a related field; an advanced degree or relevant certifications in marketing or healthcare is an advantage. Experience in the Egyptian pharmaceutical market or broader healthcare industry, with familiarity with local regulations and promotional compliance, is highly beneficial. Proficiency in English

About Smart System<br>Smart System is a leading technology solutions and system integration provider with a proven regional footprint across the Middle East, North Africa, and Africa since 2007. We partner with enterprises and government organizations to accelerate digital transformation — delivering secure, scalable, and high-performance IT solutions across data center infrastructure, hybrid cloud, cybersecurity, enterprise platforms, and advanced networking.<br>The Role<br>We are expanding our presence in Egypt and are looking for a Senior Sales Account Manager to lead strategic account growth in the Egyptian market. This is a high-impact, individual-contributor position with direct exposure to enterprise and government decision-makers. The right candidate brings consultative selling expertise, deep IT knowledge, and the executive presence to build lasting client relationships.<br>This role offers a clear path to regional leadership as Smart System continues to scale across Egypt.<br>Key Responsibilities<br>Account Ownership — Manage and grow a named portfolio of enterprise and government accounts — driving retention, expansion, and new business. Strategic Planning — Develop and execute territory and account plans that convert market intelligence into measurable revenue growth. Solution Sales — Lead complex, end-to-end sales cycles across Data Center, Networking, Hybrid Cloud, Cybersecurity, and Enterprise Asset Management. Executive Engagement — Build and sustain C-suite relationships — positioning Smart System as a long-term strategic partner, not just a vendor. Cross-functional Collaboration — Work closely with presales and technical teams to design customer-centric proposals that win competitive deals. Pipeline Management — Maintain accurate forecasting, CRM discipline, and regular reporting to leadership. Market Representation — Represent Smart System in client briefings, partner events, and executive engagements across Egypt.<br>Qualifications & Experience<br>Experience — 5+ years in enterprise IT solution sales or system integration environments — you have sold complexity before. Technical Knowledge — Strong understanding of at least two domains: Data Center, Networking, Cybersecurity, or Cloud Infrastructure. Track Record — Demonstrated history of meeting or exceeding quota in a direct, competitive sales environment. Account Management — Proven experience managing large enterprise or public-sector accounts with long, multi-stakeholder cycles. Executive Presence — Ability to communicate credibly and influence at C-level while navigating procurement, IT, and finance. Sales Methodology — Familiar with structured approaches such as MEDDIC, Challenger, or SPIN Selling. CRM Proficiency — Hands-on experience with Salesforce, Hub Spot, or equivalent platforms. Local Market — Egyptian national with established enterprise or government networks is a strong advantage.<br>What We Offer<br>Compensation — Competitive base salary with an uncapped, performance-based commission structure. Impact — A role where your deals directly shape the business — not a number in a large sales org. Exposure — Marquee enterprise and government projects across the region. Culture — A high-performance, collaborative environment that rewards ownership and accountability. Growth — A defined path to regional or leadership roles.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Apt Resources is currently recruiting on behalf of our client in the Industrial &amp; Manufacturing sector for an experienced Supply Chain Manager in Iraq.<br> The successful candidate will be responsible for leading and optimizing the end-to-end supply chain function for a group of companies of industrial manufacturing.<br> The role requires an experienced industrial supply chain professional with strong exposure to gypsum manufacturing, construction materials, metal profiles, silica, glass and Fleet acquisition at the same time information about production line purchasing of industrial and pharmaceutical.<br> The successful candidate will ensure the uninterrupted flow of raw materials, consumables, spare parts, and finished products while maintaining optimum inventory levels, competitive procurement practices, and efficient logistics operations.<br> The position requires close coordination with Production, Technical, Commercial, Finance, and Executive Management teams to support operational performance and business growth.<br> The person will be responsible for handling the warehouse, logistics, and procurement department.<br> Responsibilities: Lead all procurement, planning, logistics, warehousing, and inventory management activities across the business.<br> Develop and implement sourcing strategies for production lines, and raw material, along with general business need.<br> Establish strong relationships with local and international suppliers while negotiating commercial terms, pricing agreements, and long-term supply contracts.<br> Ensure adequate stock levels of raw materials and critical spare parts to support uninterrupted production.<br> Lead production planning and demand forecasting processes in coordination with manufacturing and commercial teams.<br> Monitor inventory levels and implement initiatives to reduce excess stock, obsolete materials, and working capital requirements.<br> Manage inbound and outbound logistics activities, including transportation planning, distribution, and export coordination where applicable.<br> Develop supplier performance management systems and conduct regular supplier evaluations.<br> Identify opportunities for cost reduction, process improvement, and supply chain efficiency enhancement.<br> Support ERP implementation and supply chain digitalization initiatives to improve visibility, reporting, and operational control.<br> Build Supply Chain department’s SOP’s.<br> Prepare and monitor supply chain KPIs, including inventory turnover, procurement savings, service levels, forecast accuracy, and logistics performance.<br> Salary Range: USD 5,000 - 8,000, accommodation, transport and visa provided Bachelor's Degree in Supply Chain Management, Industrial Engineering, Business Administration, Mechanical Engineering, or a related discipline.<br> Minimum 10 years of experience in supply chain management within industrial manufacturing environments.<br> Minimum 5 years of managerial experience.<br> Direct experience in gypsum manufacturing is highly preferred.<br> Strong understanding of procurement, planning, warehousing, logistics, inventory control, and supplier management.<br> Experience with ERP systems and supply chain reporting tools.<br> Strong negotiation, analytical, and stakeholder management skills.<br> Experience working in developing or emerging markets.<br> Professional certifications such as APICS, CSCP, CPIM, CIPS, or equivalent.<br> Experience managing international sourcing and import activities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title:</strong> IT Manager<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food &amp;amp; Beverage / Restaurant Chain</p><br>Job Summary<p>We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems, supporting business operations, driving technology improvements, and leading IT projects that enhance organizational performance and customer experience.</p><br>Key Responsibilities<ul><li><p>Manage and oversee all IT operations across restaurant branches, head office, warehouses, and production facilities.</p><br></li><li><p>Ensure the availability, performance, and security of network infrastructure, servers, cloud services, and business applications.</p><br></li><li><p>Support and maintain POS systems, ERP systems, inventory management platforms, and other operational software.</p><br></li><li><p>Develop and implement IT policies, procedures, and best practices to ensure operational efficiency and data security.</p><br></li><li><p>Lead IT support activities, ensuring timely resolution of technical issues and minimal business disruption.</p><br></li><li><p>Manage IT vendors, service providers, software licenses, and technology contracts.</p><br></li><li><p>Plan, execute, and monitor IT projects including system upgrades, new branch openings, infrastructure expansion, and digital transformation initiatives.</p><br></li><li><p>Monitor cybersecurity risks and implement appropriate security controls, backup solutions, and disaster recovery plans.</p><br></li><li><p>Ensure compliance with company policies, data protection requirements, and industry standards.</p><br></li><li><p>Manage IT budgets, technology investments, and cost optimization initiatives.</p><br></li><li><p>Conduct regular system audits, performance assessments, and risk evaluations.</p><br></li><li><p>Train and support employees on IT systems, applications, and security awareness.</p><br></li><li><p>Collaborate with Operations, Finance, HR, Supply Chain, and other departments to align technology solutions with business needs.</p><br></li></ul>Qualifications &amp;amp; Requirements<ul><li><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.</p><br></li><li><p>5–8+ years of IT experience, preferably within the Food &amp;amp; Beverage, Hospitality, Retail, or Multi-Branch Operations sectors.</p><br></li><li><p>Previous experience managing IT teams and multi-site technology environments is required.</p><br></li><li><p>Strong knowledge of:</p><br><ul><li><p>Network infrastructure (LAN, WAN, Wi-Fi, VPN)</p><br></li><li><p>Microsoft Windows Server and Active Directory</p><br></li><li><p>Cloud platforms (Microsoft 365, Azure, AWS, or similar)</p><br></li><li><p>POS systems and restaurant management solutions</p><br></li><li><p>ERP and business applications</p><br></li><li><p>Cybersecurity and data protection practices</p><br></li><li><p>Backup and disaster recovery solutions</p><br></li><li><p>IT service management and helpdesk operations</p><br></li></ul></li><li><p>Experience managing IT vendors, contracts, and service-level agreements (SLAs).</p><br></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p><br></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p><br></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p><br></li><li><p>Relevant certifications such as ITIL, Microsoft, Cisco, CompTIA, PMP, or cybersecurity certifications are an advantage.</p><br></li></ul>Key Competencies<ul><li><p>IT Infrastructure Management</p><br></li><li><p>Cybersecurity &amp;amp; Risk Management</p><br></li><li><p>Leadership &amp;amp; Team Management</p><br></li><li><p>Project Management</p><br></li><li><p>Business Systems Support</p><br></li><li><p>Vendor &amp;amp; Contract Management</p><br></li><li><p>Budget Planning &amp;amp; Cost Control</p><br></li><li><p>Strategic Thinking</p><br></li><li><p>Problem Solving &amp;amp; Decision Making</p><br></li><li><p>Service Delivery Management</p><br></li><li><p>Communication &amp;amp; Stakeholder Management</p><br></li><li><p>Change Management</p><br></li></ul>Preferred Industry Experience<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Manufacturing, Retail Chains, Distribution Networks, or Multi-Branch Business Operations.</p><br> </div>