Program Officer Jobs in Egypt

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Network Claims Officer who will process and evaluate all medical claims efficiently and accurately according to scope of coverage and provider's contracts.<br>Your Job Applying Claims Department policy & procedures and quality measures for processing claims. Conduct Medical Audit and review of received claims and compare according to scope of coverage and provider contracts before processing. Processing of claims efficiently & accurately, in order to provide company records of all received claims before end of every month according to direction received by Claims Manager. Work in high speed and efficiency to achieve monthly targets. Entering data accurately and accurately check the service description and benefit matching, according to accepted medical coding rules, medical guidelines and policy’s schedule of benefits in order to provide accurate records to the company and PICs. Checking the audit findings with the direct auditor and doing the corrections requested by the direct auditor, MNU or in house team. Creating & submitting daily, weekly, monthly reports according to direct superior requirements. Handle changes in the workload flow in terms of time, quantity and type of requests received with a clear focus on both quality and target. Report any issues that may arise to direct superior.<br>Your Profile Bachelor's degree of Medicine, Pharmacy or Dentistry0-2 years of experience in their educational field. Previous experience in the insurance field is a plus. Fluent English language Excellent verbal and written communication skills Time management skills Analytical and problem-solving skills Ability to handle stress. Attention to Details.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Review suspicious applications referred from CIU, branches and any another department inside the bank to confirm details submitted by applicants to identify fraudulent attempts. Conduct ongoing reviews of control processes. Update all referred cases on database for monthly MIS. Conduct daily sampling. Update companies and customer negative list. Conduct field visit. Escalate fraud cases to line manager in a timely manner to avoid any financial loses. Issue cases details report and share to line manager for further action.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience 2+ years of experience in a similar role in a reputable financial institution</li></ul><p></p></section>

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Commercial Support Officer:<br>Job purpose:The purpose of this role is to ensure all requirements for service activation are available to ensure timely contract completion and service activation within Geidea Egypt’s sales team.<br>Key accountabilities and decision ownership:Organize & manage merchant-related documents and contracts Check and review contracts of new merchants acquired Track rejected contracts with sales manager review and follow up on updates Upload approved contracts and documents to MMSFollow up on issues with the onboarding team Modify bank account details Prepare contract material to be delivered to the bank Activate the pay-by-link service for retail merchants<br>Must Have Technical / Professional Qualifications:Bachelor's degree1-2 years of experience Advanced Excel knowledge<br>Join our dynamic team as a Commercial Support Officer and contribute to our Fin Tech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution<br>Click apply below and become part of the Geidea story

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Diaspora trips to Egypt are one of the most powerful ways for supporters to experience Coptic Orphans' work firsthand, and the organization intends to grow them significantly. The Diaspora Trips Manager exists to ensure these trips are consistently delivered seamlessly, on schedule, and in line with program objectives. Because they depend on coordinated input from many departments, the role serves as the single coordination point that plans each trip end-to-end and keeps every contributing function aligned - carrying the cross-departmental load so that trips reliably achieve their purpose without straining the teams that support them. Essential Functions and Responsibilities Trip Planning &amp; Logistics Translate the trip owner's needs into a complete trip plan including objectives, dates, itineraries, and on-the-ground schedule. Arrange the core logistics - transportation, accommodation, meals, and on-site requirements - coordinating with Facilities for vehicles and drivers (per the Corporate Vehicle Policy) and with Procurement where purchasing is involved, keeping within the approved budget. Maintain a master trip calendar and ensure all relevant stakeholders are briefed well in advance of each trip. Identify logistical risks early and build contingencies so problems are planned for before they can affect a trip. Cross-Departmental Coordination Serve as the single focal point on the Egypt side for every department contributing to a trip, keeping each one clear on what is needed and by when, and making the routine coordination calls that keep a trip moving. Coordinate the scheduling of program activities including Not Alone child home visits, Representative (Rep) meetings, Valuable Girl site visits, and others, with the respective program manager. Manage the permissions each trip requires: church permissions for clergy involvement including meetings with bishops or other church representatives through the Church Affairs function, and government permissions through the Strategic Engagement function. Bring all departmental inputs into a single coherent trip plan, track delivery against it, and escalate to the Diaspora Engagement Director where alignment, significant decisions, or trade-offs are needed. On-the-Ground Execution Act as the on-site point of contact throughout each trip, coordinating logistics in real time, keeping the day running to plan, and resolving routine issues as they arise. Keep participants clearly and promptly informed of schedules, locations, and what to expect, and respond to their needs on the ground. Keep contributing departments aligned as the trip unfolds, and escalate anything affecting safety, the schedule, or trip objectives to the Diaspora Engagement Director without delay. Hold booked vendors and suppliers - hotels, transport providers, drivers, and caterers - to what was agreed throughout the trip, addressing any shortfall and arranging alternatives on the spot. Closeout, Reporting &amp; Continuous Improvement Close out each trip cleanly, reconcile and settle vendor accounts, and submit trip expenses in line with organizational financial policies. Maintain complete records for each trip - itineraries, vendor details, permissions, and post-trip notes - kept as a reference for future trips. Submit a trip summary report to the Diaspora Engagement Director after each trip, covering outcomes, issues encountered, and recommendations for improvement. Develop and maintain a standard trip "playbook" - templates, checklists, and SOPs for planning and delivering trips - so each trip runs consistently rather than starting from scratch. Review what worked and what didn't across trips and improve the standard process over time as the trips function scales. Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel within Egypt may reach as much as 40% of the time, during trip periods. Working outside official hours and on weekends may be required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Event Management, or a related discipline).</li><li>5 7 years of experience in logistics, event or program coordination, or operations, preferably in an NGO or mission-driven context.</li><li>Demonstrated ability to coordinate cross-functional work and keep multiple teams aligned without direct authority - through influence, clear communication, and reliable follow-through.</li><li>Strong organizational and planning skills, with the ability to juggle many moving parts and stay composed under pressure.</li><li>Strong written and verbal communication skills in both Arabic and English.</li><li>Familiarity with the Coptic community and church structures is a significant asset.</li><li>Proficiency in Microsoft Office; experience with project-management or scheduling tools is preferred.</li></ul><p></p></section>

Job Summary: To analyze and monitor information systems incidents that may cause operational losses, assess related risks and KPIs, and provide recommendations to mitigate and prevent future incidents. Job Responsibilities:Analyze and monitor operational incidents by identifying root causes, recurrence, impact, losses, and the effectiveness of corrective actions. Maintain and ensure the accuracy of the operational loss database, coordinating with branches and central departments to correct incomplete or inaccurate incident records. Review and reconcile operational incident data with Internal Audit and Operations findings to ensure data completeness and accuracy. Develop and monitor Key Risk Indicators (KRIs), analyze breaches of approved thresholds, identify root causes, and recommend corrective actions Prepare regular reports (monthly, quarterly, and annual) covering operational incidents, losses, KRIs, branch performance, and recommendations for management. Evaluate branch performance in monitoring, recording, and addressing operational risks, and present the results to the direct manager. Perform any other duties assigned by the Direct Manager / Head of Department. Job Qualifications:A relevant university degree, preferably in Accounting, Business Administration, Information Systems, or an equivalent field. Training courses in Information Systems are preferred. Minimum one year of experience.

Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Senior Officer - Medical Customer Service (Quality) will be responsible for ensuring the delivery of high-quality customer service, monitoring and evaluation customer service interactions, identifying areas of improvement, and implementing quality assurance initiatives to enhance the overall customer experience.<br>Your Job:<br>Review calls, emails, and chats to ensure compliance with quality standards and regulations. Design and maintain quality assurance initiatives to continuously elevate service delivery. Collect and interpret CSAT, t NPS, and FCR data to identify trends and improvement opportunities. Deliver constructive feedback to agents, guiding them to improve performance against QA benchmarks. Conduct targeted call evaluations to assess professionalism, accuracy, and policy adherence. Analyze QA metrics, prepare regular reports, and present actionable insights to management. Maintain accurate QA records, evaluation logs, and process documentation. Work with training teams to develop and deliver programs addressing identified performance gaps. Enforce adherence to internal policies, industry regulations, and QA standards. Propose and implement process optimizations, automation, and efficiency gains. Partner with cross-functional teams (Operations, IT, Claims, etc.) to align QA objectives with business goals. Proactively handle escalations related to fraud or compliance, ensuring timely resolution per company protocols.<br><br>Your Profile:<br>Bachelor’s degree in Business Administration, Communications, or a related field.2–4 years’ experience in customer service quality assurance (healthcare/TPA experience a plus). In-depth knowledge of QA methodologies, customer service best practices, and regulatory requirements. Strong analytical skills with the ability to interpret data and derive actionable insights. Meticulous attention to detail to ensure accuracy in evaluations and reporting. Excellent verbal and written communication for feedback delivery and stakeholder reporting. Technical proficiency with call center platforms, QA tools, and MS Office (Excel, Word, Power Point). Coaching and development skills to mentor agents and drive performance improvement. Adaptability & teamwork: Flexible, resilient, and able to collaborate effectively in a fast-paced environment.

Role Description This is a full-time, hybrid Chief Information Security Officer (CISO) role based in Cairo, Egypt, with flexibility for partial work from home. The CISO will define and lead CYBER سايبر’s information security strategy, policies, and frameworks, ensuring alignment with business objectives and regulatory requirements. Daily responsibilities include overseeing security operations, monitoring threats, managing incident response, and coordinating vulnerability assessments and penetration testing. The role involves partnering with executive leadership and department heads to assess risk, prioritize security initiatives, and support secure digital transformation. The CISO will guide security architecture for applications and infrastructure, manage security awareness programs, and lead the development and testing of business continuity and disaster recovery plans. The position includes managing security vendors and tools, preparing regular risk and compliance reports, and leading, mentoring, and growing the security team.<br>Qualifications<br> Strong expertise in Information Security Management and Information Security, with a track record of building and maintaining enterprise-wide security programs. Deep knowledge of Cybersecurity practices, including threat detection, incident response, security monitoring, and risk assessment. Hands-on experience with Application Security, including secure SDLC, code review practices, and collaboration with development teams to embed security by design. Proven experience in Business Continuity planning, disaster recovery, and resilience strategies to ensure minimal disruption to critical operations. Familiarity with relevant security standards and frameworks (e.g., ISO 27001, NIST, CIS Controls) and regulatory or industry compliance requirements. Demonstrated leadership experience managing cross-functional security initiatives and guiding technical and non-technical stakeholders. Excellent communication, presentation, and stakeholder management skills, with the ability to translate complex security topics into clear business language. Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field; advanced degree or recognized security certifications (e.g., CISSP, CISM, CISA, CCSP) are preferred. Experience in hybrid or cloud environments (e.g., AWS, Azure, GCP) and modern security technologies such as SIEM, EDR, IAM, and DLP is highly beneficial. Proven ability to operate in a fast-paced environment, make informed risk-based decisions, and uphold high ethical and professional standards.

Company Description City Glass, founded in 1986, is dedicated to producing high-quality glass products using premium Soda-Lime glass and modern manufacturing technologies. The company operates multiple factories automated production, City Glass focuses on useful, affordable, and simple designs that highlight special moments in everyday life.<br>Role Description The Deputy Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This role supports the Chief Executive Officer in steering overall business performance, translating strategic objectives into actionable plans for operations, finance, sales, and production. The Deputy CEO oversees day-to-day operational activities, monitors key performance indicators, and ensures that manufacturing processes align with quality, cost, and safety targets. Responsibilities include collaborating with senior leaders to optimize resource allocation, drive revenue growth, maintain strong customer relationships, and reinforce brand positioning. The role also involves leading cross-functional projects, managing organizational change, developing leadership capabilities within the team, and representing the company in key internal and external meetings. Qualifications Strong Finance skills, including budgeting, cost control, and financial performance analysis. Proficiency in Operations Management, with experience overseeing production, process optimization, and supply chain efficiency. Expertise in Business Planning and Strategic Planning, with the ability to develop and implement long-term growth strategies. Proven track record in Sales, commercial leadership, and market development within manufacturing or related industries. Demonstrated leadership and people management skills, including team development and performance management. Excellent analytical, problem-solving, and decision-making abilities, with a data-informed approach. Strong communication and stakeholder management skills, with the ability to collaborate across functions and levels. Bachelor’s degree in Business, Finance, Engineering, or a related field; a graduate degree (MBA or equivalent) is an advantage. Experience in manufacturing or glassware production environments is highly beneficial. High level of integrity, adaptability, and commitment to quality, safety, and customer satisfaction.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you aim to have a dynamic impact on the world?<br>Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you!<br>We are looking to hire an ICQA Area Manager to be part of our fulfillment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.<br>These fulfillment centres are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.<br>Key job responsibilities<br>- Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre:<br>- Support safety programs and compliance to ensure a safe work environment for all associates<br>- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX<br>- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team<br>- Conduct shift planning and forecasting, alongside assigning and directing work<br>- Plan for and identify root causes of inventory deviation, via cause and effect analysis<br>- Support network-wide fulfilment &amp; operations-focused quality initiatives<br>- Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents<br>- Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover<br>- Appraise the performance of team members; developing, rewarding and coaching employees<br>- Experience in Business English skills, both verbal and written<br>- Experience in data analysis and reporting<br>- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience<br>- Bachelor's degree, or Bachelor of Arts degree<br>- Master's degree, or Master's degree in management, business administration, economics, engineering, marketing<br>- Experience using SQL databases to manage and analyze large data sets<br>- Experience with an e-commerce company<br>- Experience in lean or six sigma methodologies for operational, process, and performance improvement projects including process mapping and process re-design<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Reports to: Senior HR Business Partner<br>Role Purpose:The officer will serve as the operational HR focal point for designated areas and grants, executing end-to-end recruitment, organizational structure updates, and employee cycle transactions in alignment with University policies.<br>Core Responsibilities: Organizational Design and Systems Management: Maintain and update the physical and digital organizational structures of all offices and newly funded grants within the assigned areas Recruitment and Talent Acquisition: Execute the full-cycle operational recruitment process to meet the staffing needs of regular departments and externally funded grant programs Performance Management and Area Support: Act as the dedicated HR liaison to handle field inquiries and provide direct technical support during the institutional performance appraisal cycle Records Governance and Reporting: Establish and maintain a secure, efficient historical and current filing system for area personnel and structural records General Administrative Support: Perform other administrative duties as required<br>Qualifications and Skills:Education and Experience: Bachelor’s degree required; HR Diploma is an asset Minimum of eight years of experience, including at least three years operating within a multicultural environment with a strong emphasis on core HR operations Experience in university or large institutions is preferred<br>Technical Skills: Language and System Proficiency: Excellent command of English and Arabic languages Proficient with MS Office, e.g. Word, Excel, Visio, and Power Point, and experience working with a known HCM system, e.g. SAP or Success Factors Core Attributes: Detail-oriented, dependable, and trustworthy Possesses initiative thinking, a customer service orientation, and strong analytical skills Interpersonal and Communication: Strong communication, presentation, and problem-solving skills Ability to maintain excellent teamwork spirit Organizational Management: Ability to organize and prioritize workflow Proven ability to manage and complete multiple tasks within deadlines<br> This position is open until August 20, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. <br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." <br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Job Summary:The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.<br>Responsibilities: Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation. Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions. Monitor and control employees’ data to ensure timely processing and compliance with related policies. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions. Coordinate with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures. Coordinate the planning of the employees’ leaves with the different divisions/departments. Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees. Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicate and circulate new and updated policies, procedures and regulation to Company employees. Create, maintain, and update employees’ files while ensuring their confidentiality. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Skills and Knowledge: Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

About the job:<br> Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Quality Assurance Officer- L2 who will conduct standardized quality audits of claims and approvals to ensure accuracy, compliance, and timely resolution of findings. Perform detailed review, documentation, and escalation of audit results in accordance with the department’s SOP and QA framework.<br>Your Job:<br>Extract data, sample claims / approvals, and distribute audit samples according to SOP guidelines. Perform detailed audits based on the audit checklist, document findings per service line, including decision validation, final category per invoice, root cause, financial impact, and corrective measure recommendations. Share initial audit findings with responsible departments, track department feedback, and re-evaluate claims as needed. Share audit findings with L1 Team, track department feedback, and re-evaluate cases as needed. Escalate unacknowledged items per SOP timelines. Escalate unacknowledged items or unmet SLAs as per escalation matrix and to line Manager(s). Participate in L1 and L2 calibration, finalize audit results, and align findings with respective teams. Identify trends in fraud, waste, and abuse from network providers or insured members and report to QA Management/FWA team. Contribute to system and process enhancements, including automation rules and provide regular feedback and action plan to Rule Engine team. Coach team members on policy and procedure updates, Workflows, regulatory updates, new packages, and coding (ICD/CPT) queries. Respond accurately and within SLA to queries from payers, providers, members, and internal stakeholders. Ensure continuous improvement of QA processes for claims / approvals audits, including tracking, reporting RCA findings and overpayment recoveries.<br><br>Your Profile:Bachelor’s degree in medicine, pharmacy & dentistry2 years of experience in Claims/ Approvals processing or audit and reporting. Experience in the Insurance industry with Insurer/TPA in claims is a plus Computer literacy (MS Office, Excel, Power Point) Industry knowledge related to the local health services system is a plus Strong understanding of claim auditing, QA frameworks, and workflows. Analytical thinking and attention to detail Strong communication and documentation skills Good command of English

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p><strong>Manage recreation team:</strong><br> Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br> Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br> Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br> Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p> <p><strong>Coordinate recreation activities and programs:</strong><br> Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br> Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br> Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p> <p><strong>Ensure guest satisfaction:</strong><br> Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br> Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br> Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br> Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p> <p><strong>Maintain recreation facilities:</strong><br> Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br> Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br> Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p> <p><strong>Safety and risk management:</strong><br> Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br> Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br> Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p> <p><strong>Budgeting and inventory management:</strong><br> Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br> Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br> Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p> <p><strong>Promote hotel recreational offerings:</strong><br> Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br> Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br> Provide information to guests about available activities, helping them plan and book events or services.</p> <p><strong>Administrative tasks:</strong><br> Assist with preparing reports on recreational activities, guest feedback, and team performance.<br> Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br> Maintain accurate records of guest participation, department schedules, and operational expenses.</p> <p><strong>Additional responsibilities:</strong><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <h4>Qualifications</h4> <p><strong>Abilities / key competencies / skills</strong><br> Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <ul> <li>Leading myself</li> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <li>Leading others</li> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <li>Leading the business</li> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <p><strong>Experience / certificates / education</strong><br> Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br> Education: A degree in hospitality management, recreation management, or a related field is preferred.</p> <p><strong>Skills & attributes:</strong></p> <ul> <li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li> <li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li> <li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li> <li>Financial acumen with the ability to manage budgets and monitor expenses.</li> <li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li> <li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li> <li>Proficient in Microsoft Office Suite and recreation management software.</li> </ul> <p><strong>Language:</strong><br> Excellent reading, writing and oral proficiency in English language.<br> Ability to speak other languages and basic understanding of local languages will be an advantage.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

Responsibilities<br><br>Manage and mentor the IT team, ensuring high performance and continuous development. Establish IT policies, procedures, and governance frameworks. Lead IT projects from planning through implementation. Manage technology vendors, service providers, and software partners. Control IT budgets and ensure cost-effective technology investments. Deliver projects on time and within budget. Oversee IT infrastructure, including servers, networks, cloud solutions, and data centers. Develop and implement cybersecurity strategies to protect business and manufacturing systems. Ensure business continuity, disaster recovery, and data backup procedures. Monitor IT security risks and ensure compliance with industry standards. Compliance & Risk Management Ensure compliance with applicable IT regulations and standards. Establish IT audit controls and risk management frameworks. Maintain software licensing compliance and asset management.<br>Qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.<br>Required Skills<br><br>Minimum 15+ years of progressive IT experience. At least 5 years in a senior IT leadership role (IT Director, Head of IT, IT Manager). Experience within steel fabrication, steel manufacturing, heavy industry, industrial manufacturing, or engineering environments is mandatory.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEGarnishment Senior Officer is responsible to execute all Service requests / Cases assigned to account opening team within the agrees TAT. Responsible to sort , scan and upload all Garnishment requests received during the day. Review and execute Garnishment requests on CRM system and take the appropriate action. Responsible for the efficient management, organization, and maintenance of the bank's records and documents. This role involves ensuring that all records are accurately archived, easily retrievable, and securely stored in compliance with regulatory requirements and internal policies. Will work closely with various departments to facilitate document retrieval and contribute to the development and implementation of effective archiving policies and procedures<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Qualifications and Education Bachelor's degree. General knowledge of the bank’s rules and policies. Able to work with all team members Good understanding of the end 2 ends Process & workflow. Solid understanding of the systems Usage of Agile PM tools such as JIRA, Green Hopper, Mingle, Usage of document repositories such as Sharepoint Ability to learn products, services and procedures quickly and accurately A minimum of 1 year of experience working in banking sector. <br>JOB DUTIES AND RESPONSIBILITIES<br>To ensure compliance with applicable laws and regulations. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to Account opening manager immediately Resolve and execute all Service requests and ensure that all valid documents are in place. Prepare Garnishment letters sent to governmental authorities. Must know all types of Garnishment requests and ensure that documents are uploaded correctly. Manage the lifecycle of bank records from creation, classification, storage, and retrieval to disposal. Develop and maintain efficient archiving systems (both physical and electronic) to ensure documents are stored in an organized manner.

About the job<br>Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Officer - User Acceptance Test will be responsible for executing comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing for all Med Net Systems encompassing both project-based and continuous development enhancements changes and identify gaps and opportunities for improvements throughout the development life cycle and collaborate with Med Net PMO to manage the scope and quality of the deliverables within the agreed timelines.<br>Your Job<br>Work closely with Functional Business Owners to become a comprehensive expert in Med Net systems and underlying business logic. Analyse and validate use cases, user stories, and requirements to ensure they are complete, accurate, and testable. Execute comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing. Identify and document any gaps, ambiguities, or inconsistencies with the approved business requirements or solution design. Test the user interface (UI) for usability, accessibility, and visual appeal. Ensure the software meets the defined quality standards and user expectations. Effectively communicate testing progress, issues, and risks to the Team Leader – User Acceptance Test, Project Manager, and IT team. Collaborate with cross-functional teams (developers, product owners, designers) to ensure successful CR and solution delivery. Assist in the development of UAT planning and execution, consistently tracking UAT activities and progress against defined timelines. Documenting as per PMO standard Test cases traceability throughout the testing lifecycle. Contribute as required to business requirements elicitation activities, project progress meetings, and report creation.<br>Your Profile<br>Minimum 2 years of experience in an operational role within the healthcare or insurance industry. Strong understanding of core operational processes within the healthcare/insurance domain, including [claims processing lifecycle, policy management]Experience in reviewing and implementing business requirements documents (BRDs), user stories, and quality standards. Excellent analytical and problem-solving skills Strong attention to detail and accuracy with a focus on data quality and process integrity. Excellent command of the English language. Ability to prioritise tasks and manage dependencies effectively. Basic knowledge of project management methodologies and project management tools (Jira, Manage Engine, Service Desk, Smartsheet) Proficiency in Microsoft Office Suite (Excel, Word, Power Point) and other relevant software tools.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>ROLE SUMMARYTo provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.<br>ROLE PROFILEGreet customers warmly and create a friendly, welcoming environment. Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks. Handle cash, card, and digital transactions accurately using the POS system. Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions. Upsell tickets, combo deals, and retail items to maximize revenue. Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience. Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times. Monitor customer flow and provide assistance to avoid queues or delays. Coordinate with cinema operations and F&B teams to ensure smooth service and guest satisfaction. Maintain accurate records of transactions, refunds, and reports as required. Follow all company policies regarding hygiene, health, safety, and data security. Support colleagues and other departments during peak times, special events, and promotions. Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.<br>REQUIREMENTSMinimum 1 year of experience in F&B or hospitality; cinema or restaurant experience preferred. Strong communication and customer service skills, with a friendly and professional attitude. Ability to work under pressure in a fast-paced, guest-facing environment. Flexible to work shifts, including evenings, weekends, and public holidays. Adherence to hygiene, grooming, and uniform standards at all times.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:We are hiring a talented IT Help Desk Officer professional to join our team.<br>Responsibilities:Providing technical assistance and support to end-users, troubleshooting hardware and software issues, and resolving technical problems. Responding to and resolving user inquiries and requests in a timely and professional manner, ensuring high-quality customer service. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Participating in training programs and self-study to continuously improve technical skills and stay updated with emerging technologies. Adhering to established IT policies, procedures, and security guidelines while handling user requests and accessing sensitive information. Assisting with the management and maintenance of IT assets, including inventory tracking and equipment maintenance. Collaborating with cross-functional teams and vendors as required to resolve technical issues and implement solutions.<br>Requirements:Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience. Proven experience in IT support, preferably in a financial services or trading environment. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and network troubleshooting (TCP/IP, DNS, VPN). Familiarity with trading platforms (Meta Trader 4/5 or similar) and financial services applications. Excellent troubleshooting, analytical, and problem-solving skills. Fluency in English (written and spoken).<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview. Responsibilities. Qualifications.<br>Responsibilities include receiving raw materials (cartons / packaging paper / rolls / corn / oil – food enhancers) from suppliers/manufacturers, issuing raw materials to production and other factories (October, Assiut, Tanas), and recording this issuance daily. Implementation of food safety instructions, attendance of training sessions, and submission of daily and monthly inventory participation reports. Full responsibility for stock, reviewing daily balances, and ensuring they match the ledger (Excel and SAP). Coordination of the warehouse and placing each item separately according to the production date (and labeling raw materials). Monthly reporting to the direct manager on total incoming, total returns, and total expenditures related to the factories. Receiving damaged returns weekly (and preparing a report for management to provide materials for issuing a supply order to suppliers). Ensuring product stock according to FIFO system. Achieving KPI results. Following safety and health management instructions and attending training sessions. Evaluating active participation. Skills: • At least a secondary qualification (higher qualification preferred). Communication and accuracy skills in work. Team spirit. Proficiency in using computers and working with Word, Excel, PowerPoint. Experience with SAP is a plus.</p> </div>

Join an ambitious Egyptian food group Located )6th October City – Giza) scaling from billions to many more. We’re building a high‑performance leadership team across multiple factories (mix powders, biscuits & cakes, juices, coffee mixes, chocolate, jams, halawa, Qamar Eldin, compotes, sugar candies, and more). ERP experience and same‑sector background are a plus. Perfect English is a must. If you are target‑driven, collaborative, and fluent in English, we want you. We’re hiring Costing Manager Business to Business (B2B) Manager Trade Marketing Manager Legal Manager Costing Senior Accountant Treasury Senior Accountant B2B Senior Sales Senior Social Insurance What we expect Proven results orientation and strong collaboration. Same‑sector experience is a plus. ERP experience is an advantage. Perfect English is mandatory. How to apply Send updated CV with a recent photo to:(careers@holwelsham.net) Put the job title in the email subject. We move fast. Exceptional candidates will shape our next growth chapter. Apply now. Be part of our success.<br>انضم لمجموعة غذائية مصرية طموحة تتوسع من مليار إلى مليارات إضافية نعمل فى (بودر، بسكويت وكعك، عصائر ومركزات، قهوة سريعة التحضير، شوكولاتة، مربى ومعجون طماطم، حلاوة طحينية، قمر الدين، كومبوت وكرز، حلويات سكرية والمزيد). نبحث عن قادة عمليين، موجهين نحو النتائج، ويعملون بروح الفريق عبر مصانع ومنتجات متعددة. المسميات المطلوبةمدير التكاليفمدير مبيعات B2Bمدير تسويق تجاريمدير قانونيمحاسب أول تكاليفمحاسب أول خزينةفريق مبيعات أول B2Bأخصائي تأمينات اجتماعية أولالمتطلبات الأساسيةشخصية عملية وموجهة نحو النتائج مع قدرة عالية على التعاون.خبرة في نفس القطاع ميزة.خبرة في أنظمة ERP ميزة.إجادة تامة للغة الإنجليزية شرط.هل أنت شغوف وتريد التألق؟ خبرة في نفس المجال أو أنظمة ERP ميزة،إجادة اللغة الإنجليزية شرط أساسي. طريقة التقديم أرسل السيرة الذاتية المحدثة + صورة حديثة إلى careers@holwelsham.net. اكتب المسمى الوظيفي في عنوان الإيميل. نبحث عن من يترك بصمة في رحلة نموّنا القادمة