Oracle Developers Jobs in Egypt
1129 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Invoice & Billing Management:</p><br><p>· Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</p><br><p>· Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</p><br><p>· Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</p><br><p>Collections Management:</p><br><p>· Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</p><br><p>· Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</p><br><p>· Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</p><br><p>Account Reconciliation:</p><br><p>· Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</p><br><p>· Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</p><br><p>· Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</p><br><p>Cash Flow & Financial Reporting:</p><br><p>· Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</p><br><p>· Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</p><br><p>· Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</p><br><p>Internal Controls & Compliance:</p><br><p>· Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</p><br><p>· Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</p><br><p>· Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</p><br><p>Customer Service & Client Relations:</p><br><p>· Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</p><br><p>· Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</p><br><p>· Ensure a high level of professionalism and service in all interactions with clients and internal teams.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</p><br><p>· Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</p><br><p>Continuous Process Improvement:</p><br><p>· Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</p><br><p>· Stay updated on industry best practices and any changes in financial regulations or software tools.</p><br><p>Additional Responsibilities</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.</p><br><p>· Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</p><br><p>· Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</p><br><p>· Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</p><br><p>· Excellent organizational, problem-solving, and time-management skills.</p><br><p>· Strong communication skills and the ability to manage relationships with both clients and internal teams.</p><br><p>· Ability to lead, motivate, and train a team of accounts receivable professionals.</p><br><p>· High attention to detail and accuracy in financial data processing.</p><br><p>· Strong communication and interpersonal skills.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p> <br> <div><b>Job Description</b></div> <br> <p>Responsibilities</p> <p>Income Audit Oversight:</p> <p> Supervise daily audit procedures to ensure all hotel revenue, including rooms, food & beverage, and other charges, are accurately posted to the general ledger.</p> <p> Review and reconcile all daily revenue reports from various departments to ensure consistency and accuracy.</p> <p> Ensure all discrepancies are resolved in a timely manner, escalating any unresolved issues to management as needed.</p> <p>Team Supervision & Training:</p> <p> Supervise and train income audit associate to ensure adherence to all auditing procedures, accounting principles, and hotel policies.</p> <p>Revenue Reconciliation:</p> <p> Reconcile revenue and payment discrepancies between the front desk, food & beverage, and other departments.</p> <p> Ensure that all postings are in accordance with internal controls and industry standards.</p> <p> Review all adjustments, cancellations, and corrections made to guest folios to ensure accuracy and prevent fraud.</p> <p>Daily and Monthly Reporting:</p> <p> Prepare and review daily, weekly, and monthly income audit reports to provide accurate financial data to senior management.</p> <p> Ensure reports are generated timely, error-free, and in compliance with hotel and regulatory standards.</p> <p> Provide financial analysis and reporting on variances or discrepancies in daily revenue to help management understand financial trends.</p> <p>Internal Control & Compliance:</p> <p> Ensure that all income audit procedures follow hotel internal control guidelines and accounting policies.</p> <p> Collaborate with internal auditors to ensure proper compliance with financial regulations and audit standards.</p> <p> Conduct periodic checks to verify the accuracy of guest billing and accounting.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Collaboration with Other Departments:</p> <p> Work closely with the Front Office, F&B, and Sales departments to ensure proper revenue capture and reporting of sales transactions.</p> <p> Communicate any discrepancies in revenue postings or other financial concerns to the relevant departments.</p> <p> Assist in addressing any concerns or questions regarding charges or financial discrepancies from guests or hotel management.</p> <p>Month-End Closing:</p> <p> Assist in the month-end closing process to ensure timely and accurate revenue recognition.</p> <p> Ensure that all income transactions are recorded and reconciled accurately before month-end reporting.</p> <p>Continuous Process Improvement:</p> <p> Review and suggest improvements to existing income audit processes and procedures to enhance efficiency and accuracy.</p> <p> Stay updated on industry best practices and accounting standards to implement changes as necessary.</p> <p>Audit Assistance:</p> <p> Assist with external and internal audits, providing necessary documentation and explanations of revenue transactions when required.</p> <p> Prepare and maintain files for audit reviews.</p> <p>Additional Responsibilities</p> <p> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <p>Abilities/Key Competencies/Skills</p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p> </p> <p>Leading Myself</p> <p> Positive Orientation</p> <p> Operational Decision Making</p> <p> Self-Development & Management</p> <p>Leading Others</p> <p> Developing an Empowered Team</p> <p> Leading an Engaged and Diverse Team</p> <p> Communication</p> <p>Leading the Business</p> <p> Advocating Guest Passion</p> <p> Business Planning and Analysis</p> <p> Business Improvement and Change</p> <br> <div><b>Qualifications</b></div> <br> <p>Experience/Certificates/Education</p> <p> Bachelor s degree in Accounting, Finance, Business Administration, or a related field preferred.</p> <p> Minimum of 3-5 years of experience in income auditing, accounting, or finance, preferably in the hospitality industry.</p> <p> Strong knowledge of accounting principles and practices.</p> <p> Proficiency with accounting software (e.g., Oracle, Sage, or similar systems).</p> <p> Detail-oriented with the ability to identify discrepancies and take corrective actions.</p> <p> Excellent organizational and time-management skills.</p> <p> Strong communication skills, both written and verbal.</p> <p> Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.</p> <p> Strong communication and interpersonal skills.</p> <br> <div><b>Additional Information</b></div> <br> <p>Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>
Our commitment to Diversity & Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section>
<h2 class="h5">Job description</h2>
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<b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Order to Cash, Accounts Receivable Senior Accountant, Collection, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data, 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> We are seeking a Collections Associate Experienced to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. The ideal candidate can mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays. <br><strong> Key Responsibilities: </strong><br><ul> <li><strong> Portfolio Ownership (Complexity & Impact): </strong> Independently manage a portfolio of moderately complex, higher-risk accounts (e.g., high-dollar balances, chronic late payers, multi-location customers, complex terms) to drive timely payment. </li> <li><strong> Advanced Collections Strategy: </strong> Develop account-level collection strategies (call cadence, prioritization, promise-to-pay management, escalation thresholds) aligned to policy and customer behaviour. </li> <li><strong> Exception & Root Cause Resolution: </strong> Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash, dispute volume) and coordinate corrective actions to enable payment. </li> <li><strong> Escalation Management: </strong> Serve as an escalation point for analysts; lead moderately complex customer negotiations and internal alignment to remove payment blockers. </li> <li><strong> Payment Plans & Negotiation: </strong> Define and manage payment plans, negotiate resolution paths, and secure commitments while balancing customer relationship health and financial risk. </li> <li><strong> Cross-Functional Collaboration: </strong> Partner with Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. </li> <li><strong> Documentation & Compliance: </strong> Maintain accurate records of contacts, commitments, and outcomes; ensure collections activities adhere to policies and applicable regulations. </li> <li><strong> Reporting & Insights: </strong> Track and report portfolio KPIs (aging, delinquency, promise-to-pay attainment, DSO drivers, dispute blockers) and recommend actions to leadership. </li> <li><strong> Mentorship & Enablement: </strong> Coach analysts on best practices (call/email effectiveness, negotiation, documentation, prioritization) and contribute to playbooks and standard work. </li> </ul><br><strong> Connect to your skills and professional experience </strong><br><strong> Qualifications and Skills: </strong><br><ul> <li><strong> Experience: </strong> 3 - 7 years of experience in a collections or accounts receivable role is required. </li> <li><strong> AR Knowledge: </strong> In-depth understanding of the end-to-end accounts receivable process, from invoicing to cash application. </li> <li><strong> Communication: </strong> Strong verbal and written communication skills, with the ability to communicate clearly and effectively with both internal and external stakeholders. </li> <li><strong> Technical Proficiency: </strong> Experience with accounting software (e.g., SAP, Oracle) and proficiency in Microsoft Office </li> <li><strong> Attention to Detail: </strong> A high degree of accuracy and attention to detail is essential. </li> <li><strong> Language Skills: </strong> Proficiency in English is desirable and fluency in additional languages as applicable (Mandarin, Japanese, Korean, Cantonese, Tagalog, Thai, Vietnamese, Khmer, Bahasa) is required to support our global customer base. </li> </ul><br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process. <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>
<h2 class="h5">Job description</h2>
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description & Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture & Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance & Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<h2 class="h5">Job description</h2>
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Senior Associate<br><b>Job Description & Summary</b><br>The Senior Associate - Accounts Payable is responsible for executing and supporting accounts payable activities for assigned clients, entities, or regions within a finance delivery / shared-services environment. The role focuses on accurate invoice processing, vendor account maintenance, payment preparation, issue resolution, reconciliations, compliance with approvals, and support for month-end close and audit requirements.<br>This position requires strong AP process knowledge, attention to detail, control awareness, and the ability to coordinate with procurement, business requestors, vendors, treasury, tax, and client finance teams. The Senior Associate helps ensure that supplier obligations are processed in a timely, compliant, and well-documented manner.<br>Key Responsibilities<br>• Process and review vendor invoices, credit notes, debit notes, employee reimbursement support, and other AP transactions in line with client policies and agreed service levels.<br>• Validate invoice data, purchase order references, goods receipt or service receipt status, tax treatment, payment terms, supplier details, approvals, and supporting documentation before posting or routing for resolution.<br>• Perform two-way or three-way matching activities and investigate mismatches related to price, quantity, tax, receipt status, supplier master data, or purchase order conditions.<br>• Prepare and post AP entries, including invoice postings, adjustments, reclassifications, accrual support, prepayment schedules, and clearing items where applicable.<br>• Support payment runs by preparing payment proposals, validating due items, checking holds or blocked invoices, coordinating approvals, and resolving rejected or returned payments.<br>• Monitor AP aging, blocked invoice reports, GR/IR open items, debit balances, duplicate invoice risks, and vendor statement reconciliation items.<br>• Follow up with vendors, procurement teams, business requestors, and client finance stakeholders to resolve invoice exceptions, missing receipts, disputed charges, and payment queries.<br>• Maintain accurate AP trackers, query logs, approval evidence, supplier communications, payment status updates, and exception notes to support transparency and audit readiness.<br>• Assist with month-end close by preparing AP accrual inputs, reviewing unpaid invoice listings, reconciling AP subledger to general ledger, and explaining significant movements or aged items.<br>• Support tax and compliance requirements relevant to AP, including VAT treatment, withholding tax support, local statutory documentation, and client-specific approval rules.<br>• Prepare documentation for internal, external, tax, and statutory audits, including invoice samples, approval trails, payment evidence, vendor reconciliations, and control-performance evidence.<br>• Apply segregation of duties, delegation of authority, vendor master controls, duplicate-payment checks, and invoice approval requirements to reduce operational and compliance risk.<br>• Participate in transition, stabilization, and process-improvement activities for AP scope, including SOP updates, knowledge transfer, root-cause analysis, and automation opportunities.<br>• Support KPI and service-level reporting for AP, including invoice cycle time, backlog, blocked invoices, first-time-right processing, aging performance, and query resolution status.<br>• Collaborate with GL, procurement, treasury, tax, IT, and client business teams to resolve end-to-end procure-to-pay dependencies.<br>Qualifications<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; professional certification or in-progress qualification is an advantage.<br>• 3-6 years of accounts payable or procure-to-pay experience, preferably in shared services, BPO, professional services, or multinational environments.<br>• Strong understanding of AP processes, invoice validation, PO and non-PO invoice handling, payment support, vendor queries, reconciliations, and month-end AP close activities.<br>• Working knowledge of accounting concepts related to AP, accruals, prepayments, GR/IR, vendor balances, tax codes, and subledger-to-GL reconciliations.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms; SAP AP/MM exposure is highly desirable.<br>• Good Excel skills, including reconciliations, pivot tables, lookups, aging analysis, and operational trackers.<br>• Exposure to audit support, professional services, or a structured control-focused finance environment is considered a plus.<br>• Awareness of internal controls, delegation of authority, segregation of duties, audit evidence, and duplicate-payment prevention controls.<br>• Strong follow-up, communication, and issue-resolution skills with the ability to coordinate across vendors, procurement, business users, and finance teams.<br><strong><br>• German language proficiency is a plus.</strong><br>Key Competencies<br>• Accounts payable process expertise<br>• Accuracy and control discipline<br>• Vendor and stakeholder follow-up<br>• Issue resolution<br>• Payment and aging management<br>• ERP and data-handling ability<br>• Compliance awareness<br>• Documentation quality<br>• Service-level ownership<br>• Continuous improvement mindset<br>Suggested reporting line: This role typically reports into the next senior level within Finance & Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 9 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To handle corrective actions needed for VFE charging services for voice, data and VAS services including all SDPs, AIRs and all related charging application nodes (charging interface, data handler, ADSL handler) at Vodafone Egypt network for consumer and corporate customers (tariff management) experience and assure fastest recovery of unplanned service disruptions and emergencies.</p>
<p>Owning recharge and refill services, monthly charging bill cycle service, prepaid customers life cycle. Also responsible for operational KPIs for charging of voice, data and prepaid services.</p>
<p>Assuring timely, best quality and seamless network changes and expansions on charging services.</p>
<h4>Key accountabilities & decision ownership</h4>
<p><strong>Charging support strategy:</strong><br>
Discuss priorities in alignment with department and company strategy.<br>
Agree objectives and goals to fulfil the strategy.<br>
Review quarterly the progress and fine tune the objectives, goals and priorities.</p>
<p><strong>Charging second-line support and emergency management:</strong><br>
Handle the software updates on charging domain to assure operating on the latest recommended software level.<br>
Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging nodes to ensure meeting all operational KPIs (preventive actions, fault detection, incident handling, corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. In addition to handling all problem management activities to eliminate repetitive incident reoccurrence, through continuously revamping and modifying processes.<br>
Communicate with charging vendors through regular management meetings with vendors management to assure timely resolution of all critical operational issues and risks.<br>
Responsible for charging emergencies and assure taking proper and timely decisions to ensure the fastest resolution and least impact on customer experience and VFE network availability.</p>
<p><strong>VFE charging nodes integration and configuration management:</strong><br>
Handle integration and acceptance of all charging new nodes and expansions in MTXs.<br>
Apply and own configuration management activities execution on all charging nodes, varying from the simplest configuration changes to largest scale upgrades, mega charging projects and evolution execution. Seeing through all such activities to be done at highest quality standards and ensuring complete adherence to change management processes and at the same time minimizing any risks associated with such changes on VFE network through setting and following proper testing procedures before and after changes.<br>
Review and ensure VFE targets related to new promos, tariffs, products, etc. are achieved with minimum impact on live network and customer experience.</p>
<p><strong>IT, finance and commercial liaison</strong><br>
Lead cross-functional tasks to:<br>
- Recharges and vouchers daily/monthly reports reconciliation.<br>
- Stakeholder involvement to ensure harmony and most optimum voice and data service delivery.<br>
Ensuring SLAs are met and at the same time optimizing and creating new interacting processes.</p>
<p><strong>Vendor management:</strong><br>
Conduct frequent vendor assessment surveys for quality, timeliness and value added.<br>
Assess and plan partnerships/alliances with preferred vendors.<br>
Establish effective vendor management to ensure that VFE gets excellent value of the money spent.<br>
Ensure that the vendors’ performance meets the business needs and monitor vendors KPIs, as agreed in their SLAs, and apply penalties for non-compliance cases.</p>
<h4>Core competencies, knowledge, and experience</h4>
<ul>
<li>University graduate, BSc of engineering in telecommunications or computer science.</li>
<li>2-3 years of experience in telecommunication industry.</li>
<li>Excellent knowledge of telecom/IT industry.</li>
<li>Required hands-on experience with different operating systems (Unix, Linux, etc.) as system administrator.</li>
<li>Knowledge in database maintenance and housekeeping (Oracle, MySQL, etc.).</li>
<li>Programming languages (Java, Perl, PHP, etc.).</li>
<li>Knowledge of GSM/GPRS network structure.</li>
<li>Preferable good knowledge with SS7 and TCP/IP.</li>
<li>Very good command of Microsoft Office.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b>
<br><p>We are looking for a skilled Full Stack Developer with solid experience in Java, Spring Boot, and Angular to join our software development team.</p><br>
<p>The successful candidate will contribute to the design, development, testing, and delivery of new enterprise web applications. This role requires hands-on experience across both backend and frontend development, strong problem-solving skills, and the ability to work independently while collaborating with technical leads, business analysts, quality assurance engineers, and other developers.</p><br><br><br><b>Who you are</b>
<br><p><strong><u>Key Responsibilities</u></strong></p><br>
<ul>
<li>Design, develop, test, and maintain full stack web applications using Java, Spring Boot, and Angular.</li>
<li>Build scalable backend services, business logic, and RESTful APIs.</li>
<li>Develop responsive, reusable, and maintainable user interface components using Angular and TypeScript.</li>
<li>Translate business and functional requirements into reliable technical solutions.</li>
<li>Participate in application architecture, technical design, and database design discussions.</li>
<li>Integrate applications with internal systems, third-party services, and external APIs.</li>
<li>Write clean, secure, efficient, and well-documented code.</li>
<li>Troubleshoot and resolve application defects, performance issues, and integration problems.</li>
<li>Create unit tests and support integration, regression, and user acceptance testing.</li>
<li>Review code submitted by other developers and provide constructive technical feedback.</li>
<li>Estimate development tasks and support sprint planning and delivery commitments.</li>
<li>Work with relational databases and develop optimized SQL queries.</li>
<li>Implement proper logging, exception handling, validation, and monitoring.</li>
<li>Support application deployments across development, testing, and production environments.</li>
<li>Follow secure coding standards, development guidelines, and software engineering best practices.</li>
<li>Collaborate with cross-functional teams throughout the software development life cycle.</li>
<li>Mentor junior developers and support their technical development when required.</li>
<li>Contribute to continuous improvement of development processes, reusable components, and engineering standards.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b>
<br><p><strong><u>Required Technical Skills</u></strong></p><br>
<ul>
<li>Strong knowledge of Java and object-oriented programming principles.</li>
<li>Hands-on experience with Spring Framework and Spring Boot.</li>
<li>Experience developing and consuming RESTful APIs.</li>
<li>Good knowledge of Spring Data JPA, Hibernate, and transaction management.</li>
<li>Strong experience with Angular, TypeScript, JavaScript, HTML5, and CSS3.</li>
<li>Good understanding of Angular components, services, routing, forms, interceptors, guards, and dependency injection.</li>
<li>Experience integrating Angular applications with backend APIs.</li>
<li>Good knowledge of relational databases such as Oracle, MySQL, PostgreSQL, or SQL Server.</li>
<li>Ability to write and optimize SQL queries, joins, stored procedures, and database transactions.</li>
<li>Experience with Git and collaborative source control workflows.</li>
<li>Familiarity with Maven or Gradle.</li>
<li>Good understanding of HTTP, web application architecture, authentication, authorization, and session management.</li>
<li>Experience with debugging, logging, exception handling, and performance troubleshooting.</li>
<li>Understanding of software design principles, common design patterns, and clean code practices</li>
</ul>
<p><strong><u>Qualifications</u></strong></p><br>
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.</li>
<li>Typically three to five years of professional software development experience.</li>
<li>At least two years of hands-on experience with Java and Spring Boot.</li>
<li>Practical experience building frontend applications using Angular.</li>
<li>Proven experience delivering production-ready web applications.</li>
<li>Experience working on new application development projects is strongly preferred.</li>
</ul>
<br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><ul>
<li>To Handle corrective actions needed for VFE Charging services for Voice, Data and VAS services including all SDPs, AIRs and all related charging application nodes (Charging Interface, Data Handler , ADSL handler) at Vodafone Egypt network for Consumer and Corporate Customers (Tariff Management) experience and assure fastest recovery of unplanned service disruptions and emergencies.</li>
<li>Owning Recharge and Refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle. Also responsible about operational KPI’s for charging of voice, Data & prepaid services.</li>
<li>Assuring timely, best quality and seamless network changes and expansions on Charging services</li>
</ul><br><br><b>Key Accountabilities & Decision Ownership</b>
<br><ul>
<li><strong>Charging Support Strategy:</strong></li>
</ul> <ul>
<li>
<ul>
<li>Discuss priorities in alignment with department and company strategy</li>
<li>Agree objectives and goals to fulfil the strategy.</li>
<li>Review quarterly the progress and fine tune the objectives/goals/priorities</li>
</ul>
</li>
</ul> <ul>
<li><strong>Charging Second-Line Support and Emergency management:</strong></li>
</ul> <ul>
<li>
<ul>
<li>Handle the SW updates on Charging domain to assure operating on the latest recommended SW level.</li>
<li>Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs (preventive actions, Fault detection, incident handling , corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. In addition to handling all problem management activities to eliminate repetitive incident reoccurrence, Through continuously revamping and modifying Processes</li>
<li>Communicate with Charging vendors through regular management meetings with vendors management to assure timely resolution of all critical operational issues, and risks.</li>
<li>Responsible of Charging emergencies and assure taking proper and timely decisions to ensure the fastest resolution and least impact on customer experience and VFE network availability.</li>
</ul>
</li>
</ul> <ul>
<li><strong>VFE Charging nodes Integration and configuration Management:</strong></li>
</ul> <ul>
<li>
<ul>
<li>Handle integration & acceptance of all Charging new nodes and expansions in MTXs.</li>
<li>Apply and own configuration management activities execution on all Charging nodes. Varying from the simplest configuration changes till Largest Scale upgrades, Mega charging Projects and evolution execution. Seeing through all such activities to be done at highest quality standards and ensuring complete adherence to Change management processes and at the same time minimizing any risks associates with such changes on VFE Network through setting and following proper testing procedures before and after changes.</li>
<li>Review and ensure VFE targets related to new Promos , Tariffs, products…etc. are achieved with minimum impact on live network and customer experience.</li>
</ul>
</li>
</ul> <ul>
<li><strong>IT, Finance and Commercial Liaison Lead Cross functional tasks to</strong></li>
</ul> <ul>
<li>
<ul>
<li>Recharges and vouchers daily/monthly reports reconciliation</li>
<li>stakeholders involvement to ensure harmony and most optimum Voice & Data service delivery. Ensuring SLAs are met and at the same time optimizing and creating new interacting processes.</li>
</ul>
</li>
</ul> <p><strong>Vendor Management:</strong></p><br> <ul>
<li>Conduct frequent vendor assessment surveys for quality, timeliness and value added.</li>
<li>Assess and plan partnerships/alliances with preferred vendors.</li>
<li>Establish effective Vendor Management to ensure that VFE gets excellent value of the money spent.</li>
<li>Ensure that the vendors performance meets the business needs and monitor vendors KPIs, as agreed in their (SLAs) and applies penalties for non-compliance cases.</li>
</ul><br><br><b>Core Competencies, Knowledge, and Experience</b>
<br><ul>
<li>University Graduate, BSc of Engineering in Telecommunications or Computer science.</li>
<li>2-3 years of experience in Telecommunication Industry.</li>
<li>Excellent knowledge of telecom/IT industry.</li>
<li>Required hands-on experience with different operating systems (Unix, Linux,…) as system administrator</li>
<li>Knowledge in Database maintenance and housekeeping (Oracle, MySql, …)</li>
<li>Programming languages (Java, Perl, PHP, …)</li>
<li>Knowledge of GSM/GPRS network structure.</li>
<li>Preferable good knowledge with SS7 & TCP/IP.</li>
<li>Very good command of Microsoft office.</li>
</ul><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking an individual to support the integration, implementation and delivery of services, products, tariffs and promotions within Billing and Front-End systems. This role combines system configuration, quality assurance, and testing activities across key applications within the Vodafone Customer Care and Billing (CCB) platform, ensuring accurate delivery and performance of business services.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices<br>Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries<br>Analyse test results for services, products, tariffs, promotions, and layout configurations<br>Maintain and update technical documentation and the team knowledge base<br>Ensure availability of applications and hosted servers across UNIX platforms<br>Troubleshoot and resolve database-related issues<br>Execute standard operational requests related to ALM and Totalview<br>Support the delivery and validation of business rules and layout requirements within billing systems</p><br><br><br><b>Who you are</b>
<br>
<p>Holds a degree in Engineering, Computer Science, or a related field<br>Possesses 1–3 years of experience in IT operations or engineering<br>Demonstrates strong knowledge of BSS and OSS systems<br>Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl<br>Familiar with MS Office tools and documentation methodologies<br>Understands billing systems and their operational context<br>Works effectively both independently and collaboratively across teams<br>Communicates clearly and manages time and priorities efficiently<br>Approaches challenges with a logical, inquisitive, and solution-oriented mindset<br>Maintains motivation and initiative in a fast-paced, results-driven environment<br>Holds relevant database and/or Unix/Linux certifications (preferred)<br>Brings hands-on experience with testing tools (advantageous)</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to work on critical billing systems within a global telecommunications environment<br>Exposure to end-to-end service delivery and system integration processes<br>Collaboration with cross-functional teams across technology and business areas<br>A supportive environment focused on continuous learning and improvement<br>Experience working with globally recognised platforms and tools</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced testing and quality assurance techniques for billing systems<br>Practical expertise in BSS/OSS environments and telecom processes<br>Database troubleshooting and optimisation skills<br>System integration and service delivery lifecycle understanding<br>Stakeholder collaboration and technical documentation best practices</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
<br><br><br><br>
</div>
About the Role<br>AZ Management & Development is seeking an experienced Senior Tax Accountant – Group Tax to join its Finance team.<br>Reporting directly to the Group CFO, the role will support tax compliance, tax accounting, audit readiness, tax inspections, and tax risk management across the Group and its subsidiaries.<br>The successful candidate will combine strong knowledge of Egyptian taxation with disciplined documentation, sound professional judgement, and the ability to coordinate effectively with Finance teams, external tax advisors, auditors, and the Egyptian Tax Authority.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Tax Compliance and Filings<br>• Manage corporate income tax compliance across the Group, including returns, supporting schedules, payments, and statutory deadlines.• Prepare and review VAT, withholding tax, payroll tax, stamp tax, and other applicable filings.• Maintain a Group-wide tax calendar and monitor timely filing, payment, review, and documentation.• Review tax submissions for accuracy, completeness, and consistency with accounting records.• Maintain complete tax records, submission evidence, payment receipts, and supporting documentation.<br>Tax Accounting and Financial Reporting<br>• Prepare and review current and deferred tax calculations, provisions, and related schedules where applicable.• Reconcile tax returns and tax accounts with the general ledger and financial statements.• Prepare and review tax-related journal entries, accruals, provisions, settlements, and reclassifications.• Work with Accounting and Financial Control to ensure tax treatments are correctly reflected in financial records.• Support monthly, quarterly, and annual closes and provide auditors with required tax schedules and explanations.<br>Tax Inspections and Disputes<br>• Coordinate tax inspections, audits, assessments, objections, appeals, and dispute-resolution activities.• Prepare inspection files, including reconciliations, contracts, invoices, payment evidence, and supporting schedules.• Coordinate responses to requests, observations, and assessments from the Egyptian Tax Authority.• Liaise with external tax advisors and internal stakeholders throughout inspections and disputes.• Track open cases, deadlines, exposures, provisions, and required actions until closure.<br>Electronic Tax Compliance<br>• Monitor compliance with Egyptian electronic invoicing and electronic receipt requirements.• Reconcile electronic documents with ERP records, VAT returns, and general ledger balances.• Coordinate with Accounting, IT, ERP administrators, and external providers to resolve validation, coding, integration, and submission issues.• Monitor rejected, cancelled, invalid, or incomplete documents and ensure timely corrective action.• Maintain controls over registrations, electronic signatures, item and service codes, tax classifications, branches, and authorised users.<br>Transfer Pricing and Related-Party Transactions<br>• Support Egyptian transfer pricing compliance where applicable.• Maintain schedules and documentation for intercompany and related-party transactions.• Assist with local files, master files, transfer pricing studies, and related documentation.• Review intercompany charges, management fees, shared services, financing arrangements, and related-party balances from a tax perspective.• Ensure consistency between transfer pricing documentation, agreements, accounting records, and tax returns.<br>Tax Advisory, Controls and Process Improvement<br>• Provide practical tax guidance to Finance, Procurement, HR, Legal, Operations, and other functions.• Review significant contracts, vendor arrangements, employee payments, capital expenditure, and business transactions for tax implications.• Support tax assessments related to new entities, investments, restructuring, and expansion.• Coordinate with external advisors on complex or high-risk tax matters.• Standardise tax templates, reconciliations, working papers, checklists, and documentation packs across subsidiaries.• Support tax health checks, identify control gaps or exposures, and track corrective actions.• Monitor changes in Egyptian tax laws and tax authority practices and translate them into practical internal guidance.• Support automation and improvements in tax reporting, reconciliations, document management, ERP configuration, and data quality.<br>Stakeholder Coordination<br>• Coordinate tax activities and submission requirements with Finance teams across Group entities.• Establish clear deadlines, responsibilities, documentation requirements, and review standards.• Maintain effective relationships with external tax advisors, auditors, and tax authorities.• Prepare tax compliance updates, exposure summaries, and inspection-status reports for the Group CFO and senior management.• Escalate material tax risks, overdue obligations, disputes, and control gaps promptly.<br>Qualifications and Experience<br>• Bachelor’s degree in Accounting, Finance, Taxation, Business Administration, or a related discipline.• A recognised accounting or tax qualification such as CPA, ACCA, CMA, or equivalent is preferred.• Minimum of 10 years of progressive experience in tax accounting, tax compliance, external audit, or tax advisory.• At least 5 years of hands-on experience with Egyptian corporate income tax, VAT, withholding tax, payroll tax, tax reporting, or tax inspections.• Strong practical knowledge of Egyptian tax laws, filing requirements, tax authority procedures, and audit processes.• Proven experience preparing tax returns, reconciliations, provisions, and inspection documentation.• Experience in a multi-entity, holding-company, or Group environment.• Experience with Egyptian electronic invoicing and electronic tax platforms.• Transfer pricing and related-party documentation experience is advantageous.• Experience with a major audit or tax advisory firm is advantageous.• Experience in education or another multi-entity service environment is preferred.<br>Technical Skills<br>• Strong knowledge of Egyptian corporate income tax, VAT, withholding tax, payroll tax, and other applicable taxes.• Strong tax accounting, reconciliation, provision, and financial reporting capabilities.• Advanced proficiency in Microsoft Excel and good command of Word and Power Point.• Experience with ERP or accounting systems such as SAP, Oracle, Microsoft Dynamics 365, or equivalent.• Experience using Egyptian Tax Authority electronic platforms.• Strong working-paper preparation, documentation, and audit-trail management skills.• Ability to analyse financial data and identify inconsistencies, exposures, and compliance risks.<br>Skills and Competencies<br>• High attention to detail, accuracy, and documentation discipline.• Strong technical tax knowledge and professional judgement.• Strong analytical and structured problem-solving capabilities.• Ability to translate tax requirements into practical business actions.• Strong coordination and stakeholder-management skills across multiple entities.• Ability to manage filings, inspections, disputes, and competing deadlines under pressure.• Strong ownership, accountability, integrity, confidentiality, and follow-through.• Excellent written and spoken English and Arabic.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Responsibilities Invoice Processing & Payment Management: Oversee and process incoming invoices from vendors and suppliers for hotel-related goods and services. Ensure that all invoices are properly matched with purchase orders, receipts, and contracts before being processed for payment. Ensure that payments to vendors are made accurately, within the agreed terms, and on time to maintain good supplier relationships. Vendor Relations & Dispute Resolution: Act as a point of contact for vendors regarding payment inquiries, discrepancies, and disputes. Investigate and resolve payment issues or discrepancies in a timely manner to ensure smooth vendor relationships. Maintain communication with internal departments (e.g., F&B, housekeeping, maintenance) to ensure that vendor services and goods are provided in a timely and cost-effective manner. Account Reconciliation & Reporting: Reconcile accounts payable records, ensuring that all transactions are accounted for accurately in the hotel s financial system. Assist in month-end and year-end closing processes, ensuring that all outstanding invoices are paid, and records are up to date. Prepare accounts payable reports and assist in cash flow analysis to support financial planning and budgeting. Financial Compliance & Record-Keeping: Ensure compliance with company policies, tax regulations, and legal requirements regarding payments and vendor contracts. Maintain accurate and organized records of all accounts payable transactions, including invoices, payment receipts, and contracts. Assist with audits and provide necessary documentation for financial reporting and compliance purposes. Cost Control & Process Improvement: Assist in monitoring accounts payable expenses to ensure they align with the hotel s budget and cost control goals. Identify opportunities to streamline accounts payable processes, improve payment efficiency, and reduce errors or delays. Work with the purchasing department to ensure the hotel is receiving the best value for goods and services through effective negotiation and relationship management. Team Leadership & Training: Ensure proper delegation of tasks within the accounts payable team to maintain smooth operations. Promote a positive, team-oriented environment by encouraging cooperation and efficiency in the accounts payable process. Sustainability & Vendor Selection: Collaborate with the sustainability team to identify opportunities for responsible sourcing and ethical vendor partnerships. Ensure that the hotel is meeting its sustainability goals by working with vendors who adhere to eco-friendly practices and support the hotel s commitment to sustainability. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: At least 3 years of experience in accounts payable, preferably in the hospitality industry. Education: A degree in Accounting, Finance, Business Administration, or a related field. Skills & Attributes: o Proficiency with accounting software or ERP systems (e.g., SAP, Oracle, QuickBooks). o Strong knowledge of Microsoft Excel for financial reporting and data analysis. o High attention to detail to ensure accuracy in processing invoices and managing accounts. o Excellent verbal and written communication skills for dealing with vendors and internal teams. o Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. o Ability to resolve payment issues and discrepancies effectively, ensuring minimal disruption to operations.</p><p></p></section>
<p>The Cloud Operations Specialist is responsible for managing the end-to-end purchase request (PR), order management, cost tracking, and financial coordination activities supporting ZainTECH s Cloud and Cybersecurity services across the region. The role sits at the intersection of business operations, Finance, Procurement, and technical teams, ensuring that cloud services, tools, licenses, and related requirements are procured efficiently and supported by accurate financial and operational controls.</p> <p>The role owns the PR lifecycle from initiation through approval and PO conversion, while maintaining visibility of cloud costs and utilization, supplier invoices, renewals, and order records. Working closely with Cloud and Cybersecurity teams, Finance, Procurement, and vendors, the Cloud Operations Specialist ensures accurate reporting, timely supplier payments, audit readiness, and continuity of critical services. A strong understanding of cloud platforms and their commercial, licensing, billing, and consumption models is essential to successfully perform this role.</p> <p>Responsibilities:</p> <p> <u>Purchase Request & Order Management</u> </p> <ul> <li>Manage the end-to-end purchase request (PR) workflow for Cloud and Cybersecurity services, tools, licenses, and related requirements across ZainTECH s regional operations.</li> <li>Create, submit, and track PRs throughout approval cycles, proactively following up with stakeholders to prevent delays and bottlenecks.</li> <li>Ensure PRs are raised with the correct cost centers, project and task codes, budget references, supporting documentation, and business justification.</li> <li>Monitor PR-to-PO conversion and proactively escalate delays that could impact service continuity, project delivery, or renewals.</li> <li>Maintain accurate and up-to-date order management records covering PRs, POs, contracts, amendments, and renewals.</li> <li>Maintain a reliable single source of truth for order status, delivery milestones, commitments, and renewal dates.</li> </ul> <p> <u>Cloud Cost & Utilization Management</u> </p> <ul> <li>Generate periodic cost and utilization reports covering cloud services, tools, licenses, and internal consumption.</li> <li>Track spend against approved budgets by service, vendor, project, and region.</li> <li>Identify and flag cost anomalies, budget overruns, unused capacity, and other areas requiring review or optimization.</li> <li>Provide clear monthly and quarterly consumption summaries to support leadership forecasting, budgeting, and optimization decisions.</li> <li>Work closely with Cloud and Cybersecurity teams to understand consumption patterns and ensure accurate allocation of costs.</li> </ul> <p> <u>Cost Reporting & Dashboard Management</u> </p> <ul> <li>Maintain and continuously improve cost tracking dashboards to provide stakeholders with clear visibility into spend, commitments, utilization, and upcoming requirements.</li> <li>Ensure the accuracy, completeness, and consistency of data used for operational and financial reporting.</li> <li>Automate data refreshes and reporting processes where possible to improve efficiency and reporting accuracy.</li> <li>Enhance dashboard reporting and visualizations to support management decision-making.</li> <li>Support forecasting and budget planning through accurate historical and current consumption data.</li> </ul> <p> <u>Finance, Procurement & Vendor Coordination</u> </p> <ul> <li>Collaborate closely with Finance and Procurement teams to ensure alignment across PRs, POs, payments, vendor onboarding, and vendor master data.</li> <li>Act as a key point of coordination for the business unit on procurement, order, and payment status queries.</li> <li>Review and validate supplier invoices against approved POs, contractual terms, and delivered services.</li> <li>Ensure the correct project and task codes are provided to Finance to enable accurate and timely payment processing.</li> <li>Investigate and resolve invoice discrepancies, credit notes, payment holds, and other commercial or administrative issues in coordination with vendors and internal stakeholders.</li> <li>Proactively follow up on outstanding items to minimize payment escalations and maintain effective vendor relationships.</li> </ul> <p> <u>Audit, Governance & Documentation</u> </p> <ul> <li>Maintain a complete and well-organized repository of PRs, POs, contracts, invoices, approvals, and supporting documentation.</li> <li>Ensure documentation is complete, accurate, and traceable in accordance with ZainTECH s internal controls and compliance requirements.</li> <li>Support internal and external audit requirements by providing accurate and timely supporting evidence.</li> <li>Identify gaps in documentation or processes and coordinate corrective actions with relevant stakeholders.</li> <li>Support continuous improvement of procurement, order management, and financial control processes within the business unit.</li> </ul> <p> </p> <p> <em>Our Culture & Code of Conduct:</em> </p> <p> <em>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>3 5 years of experience in procurement operations, order management, PR/PO administration, financial coordination, or a related operational role.</li> <li>Prior experience within the cloud industry, together with solid technical knowledge of cloud platforms and services, is required for this role.</li> <li>Strong understanding of one or more major cloud platforms, including Microsoft Azure, AWS, and/or Google Cloud Platform (GCP).</li> <li>Good understanding of cloud service catalogues, subscription and licensing models, billing and consumption structures, and resource utilization concepts.</li> <li>Ability to understand technical requirements from Cloud and Cybersecurity teams and translate them into accurate PRs, cost reports, and vendor requirements.</li> <li>Hands-on experience using ERP or procurement systems such as SAP, Oracle, Coupa, Ariba, or similar platforms.</li> <li>Strong Microsoft Excel capabilities, including pivot tables, lookups, data analysis, and reporting.</li> <li>Understanding of invoice validation, payment cycles, cost centers, budgeting, and project/task code structures.</li> <li>Excellent written and verbal communication skills in English, with the ability to coordinate effectively across different functions, regions, and time zones.</li> <li>Bachelor s degree in Business Administration, Finance, Supply Chain, Information Technology, or a related discipline.</li> </ul> <p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Cloud Operations Specialist is responsible for managing the end-to-end purchase request (PR), order management, cost tracking, and financial coordination activities supporting ZainTECH’s Cloud and Cybersecurity services across the region.<br> The role sits at the intersection of business operations, Finance, Procurement, and technical teams, ensuring that cloud services, tools, licenses, and related requirements are procured efficiently and supported by accurate financial and operational controls.<br> The role owns the PR lifecycle from initiation through approval and PO conversion, while maintaining visibility of cloud costs and utilization, supplier invoices, renewals, and order records.<br> Working closely with Cloud and Cybersecurity teams, Finance, Procurement, and vendors, the Cloud Operations Specialist ensures accurate reporting, timely supplier payments, audit readiness, and continuity of critical services.<br> A strong understanding of cloud platforms and their commercial, licensing, billing, and consumption models is essential to successfully perform this role.<br> Responsibilities: Purchase Request & Order Management Manage the end-to-end purchase request (PR) workflow for Cloud and Cybersecurity services, tools, licenses, and related requirements across ZainTECH’s regional operations.<br> Create, submit, and track PRs throughout approval cycles, proactively following up with stakeholders to prevent delays and bottlenecks.<br> Ensure PRs are raised with the correct cost centers, project and task codes, budget references, supporting documentation, and business justification.<br> Monitor PR-to-PO conversion and proactively escalate delays that could impact service continuity, project delivery, or renewals.<br> Maintain accurate and up-to-date order management records covering PRs, POs, contracts, amendments, and renewals.<br> Maintain a reliable single source of truth for order status, delivery milestones, commitments, and renewal dates.<br> Cloud Cost & Utilization Management Generate periodic cost and utilization reports covering cloud services, tools, licenses, and internal consumption.<br> Track spend against approved budgets by service, vendor, project, and region.<br> Identify and flag cost anomalies, budget overruns, unused capacity, and other areas requiring review or optimization.<br> Provide clear monthly and quarterly consumption summaries to support leadership forecasting, budgeting, and optimization decisions.<br> Work closely with Cloud and Cybersecurity teams to understand consumption patterns and ensure accurate allocation of costs.<br> Cost Reporting & Dashboard Management Maintain and continuously improve cost tracking dashboards to provide stakeholders with clear visibility into spend, commitments, utilization, and upcoming requirements.<br> Ensure the accuracy, completeness, and consistency of data used for operational and financial reporting.<br> Automate data refreshes and reporting processes where possible to improve efficiency and reporting accuracy.<br> Enhance dashboard reporting and visualizations to support management decision-making.<br> Support forecasting and budget planning through accurate historical and current consumption data.<br> Finance, Procurement & Vendor Coordination Collaborate closely with Finance and Procurement teams to ensure alignment across PRs, POs, payments, vendor onboarding, and vendor master data.<br> Act as a key point of coordination for the business unit on procurement, order, and payment status queries.<br> Review and validate supplier invoices against approved POs, contractual terms, and delivered services.<br> Ensure the correct project and task codes are provided to Finance to enable accurate and timely payment processing.<br> Investigate and resolve invoice discrepancies, credit notes, payment holds, and other commercial or administrative issues in coordination with vendors and internal stakeholders.<br> Proactively follow up on outstanding items to minimize payment escalations and maintain effective vendor relationships.<br> Audit, Governance & Documentation Maintain a complete and well-organized repository of PRs, POs, contracts, invoices, approvals, and supporting documentation.<br> Ensure documentation is complete, accurate, and traceable in accordance with ZainTECH’s internal controls and compliance requirements.<br> Support internal and external audit requirements by providing accurate and timely supporting evidence.<br> Identify gaps in documentation or processes and coordinate corrective actions with relevant stakeholders.<br> Support continuous improvement of procurement, order management, and financial control processes within the business unit.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 3–5 years of experience in procurement operations, order management, PR/PO administration, financial coordination, or a related operational role.<br> Prior experience within the cloud industry, together with solid technical knowledge of cloud platforms and services, is required for this role.<br> Strong understanding of one or more major cloud platforms, including Microsoft Azure, AWS, and/or Google Cloud Platform (GCP).<br> Good understanding of cloud service catalogues, subscription and licensing models, billing and consumption structures, and resource utilization concepts.<br> Ability to understand technical requirements from Cloud and Cybersecurity teams and translate them into accurate PRs, cost reports, and vendor requirements.<br> Hands-on experience using ERP or procurement systems such as SAP, Oracle, Coupa, Ariba, or similar platforms.<br> Strong Microsoft Excel capabilities, including pivot tables, lookups, data analysis, and reporting.<br> Understanding of invoice validation, payment cycles, cost centers, budgeting, and project/task code structures.<br> Excellent written and verbal communication skills in English, with the ability to coordinate effectively across different functions, regions, and time zones.<br> Bachelor’s degree in Business Administration, Finance, Supply Chain, Information Technology, or a related discipline.<br></span> </div>
<p><strong>Job Purpose</strong></p><p>The Sales Specialist is responsible for developing and maintaining customer relationships, identifying new business opportunities, generating sales, and achieving assigned sales targets within the designated area. The position provides customers with appropriate product information and technical support, prepares quotations and sales offers, and coordinates with relevant departments to ensure that customer requirements are addressed.</p><p>The role contributes to business growth by developing new accounts, maintaining existing customer relationships, monitoring market opportunities, and providing technical and commercial support throughout the sales process.</p><p><strong>Key Responsibilities</strong></p><p><strong>A. Sales and Business Development</strong></p><ul><li><p>Visit potential and existing customers within the designated area according to the approved sales plan.</p></li><li><p>Identify and develop new business opportunities to achieve assigned sales targets.</p></li><li><p>Develop and maintain strong relationships with new and existing customers.</p></li><li><p>Present the organization's products and solutions based on customer requirements.</p></li><li><p>Provide customers with accurate product information to support purchasing decisions.</p></li><li><p>Identify opportunities to increase sales volume and expand the customer base.</p></li><li><p>Follow up on sales leads, opportunities, quotations, and pending orders.</p></li><li><p>Monitor the sales pipeline and maintain accurate records of sales activities and opportunities.</p></li><li><p>Achieve assigned individual sales targets and contribute to overall team objectives.</p></li></ul><p><strong>B. Customer Relationship Management</strong></p><ul><li><p>Understand and assess customer requirements and recommend suitable products or solutions.</p></li><li><p>Maintain regular communication with customers and follow up on their requirements.</p></li><li><p>Handle customer inquiries and coordinate with the relevant departments to provide appropriate responses.</p></li><li><p>Maintain accurate and up-to-date customer contact information in the approved system.</p></li><li><p>Address customer concerns and coordinate their resolution with the relevant departments.</p></li></ul><p><strong>C. Quotations and Sales Offers</strong></p><ul><li><p>Prepare and calculate customer quotations based on approved pricing and commercial conditions.</p></li><li><p>Ensure that quotations are accurate, complete, and submitted within the required timeframe.</p></li><li><p>Follow up with customers on submitted quotations and negotiate within the approved authority.</p></li><li><p>Coordinate with relevant departments to obtain technical, commercial, and operational information required for customer offers.</p></li><li><p>Maintain records of quotations, offers, and their outcomes.</p></li></ul><p><strong>D. Tender Management</strong></p><ul><li><p>Identify and follow up on relevant tenders and business opportunities.</p></li><li><p>Coordinate with the relevant departments to review tender requirements and ensure timely submission.</p></li><li><p>Support the preparation of technical and financial offers.</p></li><li><p>Coordinate the submission and delivery of tender documents within the required deadlines.</p></li><li><p>Maintain records of submitted tenders and their outcomes.</p></li></ul><p><strong>E. Technical Sales Support</strong></p><ul><li><p>Provide pre-sales technical assistance and product education to customers.</p></li><li><p>Deliver technical presentations and product demonstrations to explain product features, benefits, and applications.</p></li><li><p>Interpret customer technical requirements and communicate them to the relevant technical and operational departments.</p></li><li><p>Support customers in selecting products that meet their technical and operational requirements.</p></li><li><p>Provide technical support to customers after the sale and coordinate with the relevant departments when specialized assistance is required.</p></li><li><p>Maintain a strong understanding of product specifications, technical manuals, applications, and competitive advantages.</p></li><li><p>Support the design and development of customized products based on customer requirements.</p></li></ul><p><strong>F. Market Development and Analysis</strong></p><ul><li><p>Monitor market trends, customer needs, competitor activities, and changes in demand within the assigned area.</p></li><li><p>Identify potential market segments and new business opportunities.</p></li><li><p>Conduct customer and market visits to gather relevant market information.</p></li><li><p>Recommend opportunities for expanding product offerings or targeting new customer segments.</p></li></ul><p><strong>G. Marketing and Business Events</strong></p><ul><li><p>Support marketing activities by participating in trade shows, conferences, exhibitions, product launches, and other business events.</p></li><li><p>Represent the organization in a professional manner during customer meetings and external events.</p></li><li><p>Collect customer leads and follow up on potential business opportunities generated through marketing events.</p></li></ul><p><strong>H. Sales Administration and Reporting</strong></p><ul><li><p>Maintain accurate and up-to-date customer, sales, quotation, and opportunity information in the approved system.</p></li><li><p>Prepare regular sales activity and pipeline reports as required.</p></li><li><p>Record customer visits, meetings, opportunities, quotations, and follow-up activities.</p></li><li><p>Ensure that sales documentation is complete and maintained in accordance with company procedures.</p></li><li><p>Provide management with relevant information regarding customer requirements, market opportunities, and sales performance.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in any discipline; engineering will be an added value.</p></li><li><p>Relevant sales or technical certifications are an advantage.</p></li><li><p>Strong command of both Arabic and English languages.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>2 years of experience</strong> in sales, preferably in selling appliances, industrial equipment, or technical or engineering products.</p></li><li><p>Experience in B2B sales and customer relationship management is preferred.</p></li><li><p>Experience preparing quotations and commercial offers.</p></li><li><p>Experience participating in tenders and coordinating technical and financial offers is an advantage.</p></li><li><p>Experience providing technical product presentations and demonstrations.</p></li></ul><p><strong>Technical and Functional Competencies</strong></p><ul><li><p>Ability to read and understand technical manuals and product specifications.</p></li><li><p>Sales and business development techniques.</p></li><li><p>Customer relationship management.</p></li><li><p>Sales negotiation and closing techniques.</p></li><li><p>Preparation and calculation of quotations.</p></li><li><p>Tender preparation and follow-up.</p></li><li><p>Market analysis and opportunity identification.</p></li><li><p>Technical presentations and product demonstrations.</p></li><li><p>SAP / Oracle Experience.</p></li><li><p>Advanced computer skills and proficiency in Microsoft Office applications.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Customer Orientation.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Negotiation and influencing skills.</p></li><li><p>Initiative and proactive approach.</p></li><li><p>Problem-solving and analytical thinking.</p></li><li><p>Results orientation.</p></li><li><p>Accountability and ownership.</p></li><li><p>Ability to build and maintain professional relationships.</p></li><li><p>Time management and prioritization.</p></li></ul><ul><li><p>Teamwork and collaboration.</p></li><li><p>Adaptability and continuous learning.</p></li><li><p>Professional presentation and conduct.</p></li></ul><p><strong>Working Conditions</strong></p><p>The position may require:</p><ul><li><p>Frequent visits to potential and existing customers within the designated area.</p></li><li><p>Travel to customer sites, exhibitions, conferences, trade shows, and other business events.</p></li><li><p>Occasional work outside normal working hours to meet customer requirements, tender deadlines, or business events.</p></li></ul><p></p><p></p>
<p><strong>Job Purpose</strong></p><p>The Sales Specialist is responsible for developing and maintaining customer relationships, identifying new business opportunities, generating sales, and achieving assigned sales targets within the designated area. The position provides customers with appropriate product information and technical support, prepares quotations and sales offers, and coordinates with relevant departments to ensure that customer requirements are addressed.</p><p>The role contributes to business growth by developing new accounts, maintaining existing customer relationships, monitoring market opportunities, and providing technical and commercial support throughout the sales process.</p><p><strong>Key Responsibilities</strong></p><p><strong>A. Sales and Business Development</strong></p><ul><li><p>Visit potential and existing customers within the designated area according to the approved sales plan.</p></li><li><p>Identify and develop new business opportunities to achieve assigned sales targets.</p></li><li><p>Develop and maintain strong relationships with new and existing customers.</p></li><li><p>Present the organization's products and solutions based on customer requirements.</p></li><li><p>Provide customers with accurate product information to support purchasing decisions.</p></li><li><p>Identify opportunities to increase sales volume and expand the customer base.</p></li><li><p>Follow up on sales leads, opportunities, quotations, and pending orders.</p></li><li><p>Monitor the sales pipeline and maintain accurate records of sales activities and opportunities.</p></li><li><p>Achieve assigned individual sales targets and contribute to overall team objectives.</p></li></ul><p><strong>B. Customer Relationship Management</strong></p><ul><li><p>Understand and assess customer requirements and recommend suitable products or solutions.</p></li><li><p>Maintain regular communication with customers and follow up on their requirements.</p></li><li><p>Handle customer inquiries and coordinate with the relevant departments to provide appropriate responses.</p></li><li><p>Maintain accurate and up-to-date customer contact information in the approved system.</p></li><li><p>Address customer concerns and coordinate their resolution with the relevant departments.</p></li></ul><p><strong>C. Quotations and Sales Offers</strong></p><ul><li><p>Prepare and calculate customer quotations based on approved pricing and commercial conditions.</p></li><li><p>Ensure that quotations are accurate, complete, and submitted within the required timeframe.</p></li><li><p>Follow up with customers on submitted quotations and negotiate within the approved authority.</p></li><li><p>Coordinate with relevant departments to obtain technical, commercial, and operational information required for customer offers.</p></li><li><p>Maintain records of quotations, offers, and their outcomes.</p></li></ul><p><strong>D. Tender Management</strong></p><ul><li><p>Identify and follow up on relevant tenders and business opportunities.</p></li><li><p>Coordinate with the relevant departments to review tender requirements and ensure timely submission.</p></li><li><p>Support the preparation of technical and financial offers.</p></li><li><p>Coordinate the submission and delivery of tender documents within the required deadlines.</p></li><li><p>Maintain records of submitted tenders and their outcomes.</p></li></ul><p><strong>E. Technical Sales Support</strong></p><ul><li><p>Provide pre-sales technical assistance and product education to customers.</p></li><li><p>Deliver technical presentations and product demonstrations to explain product features, benefits, and applications.</p></li><li><p>Interpret customer technical requirements and communicate them to the relevant technical and operational departments.</p></li><li><p>Support customers in selecting products that meet their technical and operational requirements.</p></li><li><p>Provide technical support to customers after the sale and coordinate with the relevant departments when specialized assistance is required.</p></li><li><p>Maintain a strong understanding of product specifications, technical manuals, applications, and competitive advantages.</p></li><li><p>Support the design and development of customized products based on customer requirements.</p></li></ul><p><strong>F. Market Development and Analysis</strong></p><ul><li><p>Monitor market trends, customer needs, competitor activities, and changes in demand within the assigned area.</p></li><li><p>Identify potential market segments and new business opportunities.</p></li><li><p>Conduct customer and market visits to gather relevant market information.</p></li><li><p>Recommend opportunities for expanding product offerings or targeting new customer segments.</p></li></ul><p><strong>G. Marketing and Business Events</strong></p><ul><li><p>Support marketing activities by participating in trade shows, conferences, exhibitions, product launches, and other business events.</p></li><li><p>Represent the organization in a professional manner during customer meetings and external events.</p></li><li><p>Collect customer leads and follow up on potential business opportunities generated through marketing events.</p></li></ul><p><strong>H. Sales Administration and Reporting</strong></p><ul><li><p>Maintain accurate and up-to-date customer, sales, quotation, and opportunity information in the approved system.</p></li><li><p>Prepare regular sales activity and pipeline reports as required.</p></li><li><p>Record customer visits, meetings, opportunities, quotations, and follow-up activities.</p></li><li><p>Ensure that sales documentation is complete and maintained in accordance with company procedures.</p></li><li><p>Provide management with relevant information regarding customer requirements, market opportunities, and sales performance.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in any discipline; engineering will be an added value.</p></li><li><p>Relevant sales or technical certifications are an advantage.</p></li><li><p>Strong command of both Arabic and English languages.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>2 years of experience</strong> in sales, preferably in selling appliances, industrial equipment, or technical or engineering products.</p></li><li><p>Experience in B2B sales and customer relationship management is preferred.</p></li><li><p>Experience preparing quotations and commercial offers.</p></li><li><p>Experience participating in tenders and coordinating technical and financial offers is an advantage.</p></li><li><p>Experience providing technical product presentations and demonstrations.</p></li></ul><p><strong>Technical and Functional Competencies</strong></p><ul><li><p>Ability to read and understand technical manuals and product specifications.</p></li><li><p>Sales and business development techniques.</p></li><li><p>Customer relationship management.</p></li><li><p>Sales negotiation and closing techniques.</p></li><li><p>Preparation and calculation of quotations.</p></li><li><p>Tender preparation and follow-up.</p></li><li><p>Market analysis and opportunity identification.</p></li><li><p>Technical presentations and product demonstrations.</p></li><li><p>SAP / Oracle Experience.</p></li><li><p>Advanced computer skills and proficiency in Microsoft Office applications.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Customer Orientation.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Negotiation and influencing skills.</p></li><li><p>Initiative and proactive approach.</p></li><li><p>Problem-solving and analytical thinking.</p></li><li><p>Results orientation.</p></li><li><p>Accountability and ownership.</p></li><li><p>Ability to build and maintain professional relationships.</p></li><li><p>Time management and prioritization.</p></li></ul><ul><li><p>Teamwork and collaboration.</p></li><li><p>Adaptability and continuous learning.</p></li><li><p>Professional presentation and conduct.</p></li></ul><p><strong>Working Conditions</strong></p><p>The position may require:</p><ul><li><p>Frequent visits to potential and existing customers within the designated area.</p></li><li><p>Travel to customer sites, exhibitions, conferences, trade shows, and other business events.</p></li><li><p>Occasional work outside normal working hours to meet customer requirements, tender deadlines, or business events.</p></li></ul><p></p><p></p>
<p><h4>Deloitte Innovation Hub | Cash Apps, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory, and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>As an Analyst, you will apply process expertise to document standard operating procedures, identify key dependencies, lead small workstreams, mentor junior team members, and support operational excellence and transformation initiatives.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Perform daily reconciliation of incoming cash receipts against open invoices and accounts receivable records.</li>
<li>Apply customer payments accurately in financial systems and ensure correct transaction coding and classification.</li>
<li>Investigate and resolve discrepancies between bank deposits, expected payments, and system records.</li>
<li>Collaborate with internal stakeholders to resolve billing and payment issues and maintain documentation of cash transactions, adjustments, and reconciliations.</li>
<li>Prepare cash application and outstanding receivables reports and support workflow improvements to reduce errors and improve efficiency.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>ACS, ICWA, or Master of Commerce.</li>
<li>Experience working in a shared services center.</li>
<li>Experience documenting standard operating procedures.</li>
<li>Experience supporting operational excellence or transformation initiatives.</li>
</ul>
<h4>Eligibility requirements:</h4>
<ul>
<li>1+ years of experience in order-to-cash (O2C) processes.</li>
<li>Bachelor of Commerce, Bachelor of Business Administration, or another 3-year graduate degree.</li>
<li>Proficiency in Microsoft Excel and Microsoft Office Suite.</li>
<li>Experience using enterprise resource planning or accounting systems such as PeopleSoft or Oracle.</li>
<li>Experience in cash applications, accounts receivable reconciliation, payment posting, or discrepancy resolution.</li>
</ul>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation.</p>
<p>“Everyone always says, ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Deloitte Innovation Hub | Senior Cash Apps</h4>
<p><strong>Connect to your career at Deloitte</strong></p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<p><strong>Connect to your opportunity</strong></p>
<p>As a consultant – Cash Application, you will support accounts receivable operations by accurately posting customer payments, reconciling cash receipts, and resolving unapplied cash items. You will work closely with internal teams and clients to ensure timely application of payments, maintain accurate records, and support process improvements that strengthen operational efficiency and service quality.</p>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Experience in cash application, accounts receivable, or a related finance operations role</li>
<li>Strong working knowledge of ERP systems such as SAP, Oracle, or similar platforms</li>
<li>Proficiency in Microsoft Excel and financial reconciliation tools</li>
<li>Ability to review remittance details, identify payment discrepancies, and resolve unapplied cash</li>
<li>Good understanding of billing, collections, and customer account reconciliation processes</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to work independently and manage priorities in a high-volume environment</li>
<li>Strong attention to detail, problem-solving ability, and commitment to accuracy</li>
</ul>
<p><strong>Connect to your skills and professional experience</strong></p>
<ul>
<li>Experience working in a shared services center</li>
<li>Strong understanding of end-to-end accounts receivable and cash application processes</li>
<li>Strong problem-solving skills with attention to detail and accuracy</li>
<li>Experience monitoring service-level agreements and process metrics</li>
<li>Experience supporting operational excellence or transformation initiatives</li>
</ul>
<p><strong>Eligibility requirements:</strong></p>
<ul>
<li>Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field</li>
<li>5+ years of relevant experience in cash application or finance operations</li>
<li>Prior experience in a shared services or global delivery environment is preferred</li>
<li>Ability to work the specified shift and meet operational requirements</li>
</ul>
<p><strong>Personal independence</strong></p>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p>
<p><strong>Connect with your colleagues</strong></p>
<p><em>Location: Cairo, Egypt</em></p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation.</p>
<p>“Everyone always says, ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation.</p>
<p><strong>Our commitment to you</strong></p>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<p><strong>Connect to your next step</strong></p>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Deloitte Innovation Hub | Cash Disputes, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>The Dispute Management Analyst is responsible for reviewing, validating, and resolving customer, vendor, or transaction-related disputes in line with defined process guidelines and service levels. The role involves investigating dispute cases, performing root-cause analysis, coordinating with internal and external stakeholders, maintaining documentation, and ensuring timely closure of cases. The analyst is also expected to identify recurring dispute themes, support reporting, and contribute to continuous process improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Strong understanding of dispute management, collections, order-to-cash, claims, or customer operations processes</li>
<li>Experience in reviewing case details, supporting documentation, and transaction records</li>
<li>Working knowledge of ERP/CRM/ticketing tools such as SAP, Oracle, Salesforce, ServiceNow, or similar platforms</li>
<li>Proficiency in Microsoft Excel and PowerPoint for analysis and reporting</li>
<li>Strong analytical, problem-solving, and documentation skills</li>
<li>Good verbal and written communication skills</li>
<li>Ability to manage case volumes while meeting SLA and quality requirements</li>
<li>Attention to detail and ability to follow standard operating procedures</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<h4>Eligibility requirements:</h4>
<ul>
<li>Bachelor’s degree in Commerce, Business Administration, Finance, Economics, or related field</li>
<li>0–3 years of relevant experience in dispute management, OTC, claims, collections, or customer support operations</li>
<li>Willingness to work in shifts and in a deadline-driven environment</li>
<li>Strong stakeholder coordination and case-handling capability</li>
<li>Experience in shared services/BPO/operations environment preferred</li>
</ul>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation.</p>
<p>“Everyone always says, ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Deloitte Innovation Hub | Senior Cash Disputes, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>The Dispute Management Consultant is responsible for managing end-to-end dispute resolution activities, driving process efficiency, and supporting operational excellence across dispute management workflows. The role includes handling complex dispute cases, performing trend and root-cause analysis, engaging with stakeholders to resolve escalations, supporting governance and reporting, and recommending process improvements. The Consultant is also expected to mentor junior team members, ensure adherence to SLAs/KPIs, and contribute to transformation initiatives, controls, and client/service delivery excellence.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Strong experience in dispute management, order-to-cash, claims resolution, accounts receivable, or customer operations.</li>
<li>Ability to manage complex and escalated dispute cases with cross-functional coordination.</li>
<li>Experience in process analysis, root-cause identification, KPI tracking, and continuous improvement.</li>
<li>Working knowledge of ERP/CRM/workflow tools such as SAP, Oracle, Salesforce, ServiceNow, or equivalent.</li>
<li>Strong Excel, reporting, and presentation skills.</li>
<li>Knowledge of SLA/KPI management, controls, and governance practices.</li>
<li>Strong communication, stakeholder management, and problem-solving capabilities.</li>
<li>Ability to support team coaching, quality reviews, and operational decision-making.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<h4>Eligibility requirements:</h4>
<ul>
<li>Bachelor’s degree in commerce, business administration, finance, economics, or related field; MBA preferred.</li>
<li>3+ years of relevant experience in dispute management, OTC, claims, collections, or finance/customer operations.</li>
<li>Experience handling escalations, reporting, and client/stakeholder communication.</li>
<li>Exposure to process improvement initiatives, transition, or transformation programs preferred.</li>
<li>Willingness to work in shifts and collaborate across global teams.</li>
</ul>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation.</p>
<p>“Everyone always says, ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Join Us</b>
</div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>Role Purpose</b>
</div> <div> <p>Digital transformation is a journey not a one off-event. It needs to be nurtured and grown by talented people who experiment, fail fast, innovate and fight ambiguity at place to shape our digital future. </p> <p> </p> <p>So, we are looking for an experienced and passionate Tech Lead to drive the design, development, and delivery of scalable digital solutions that serve millions of customers.</p> <p>As a Tech Lead, you will combine technical excellence, engineering leadership, and strategic thinking to guide a high-performing agile team. You will work closely with Product Owners, Solution Architects, Engineering Managers, and business stakeholders to transform business requirements into reliable, secure, and scalable digital products.</p> <p> </p> <p>This is a hands-on leadership role where you will lead by example, contribute to architecture and development, mentor engineers, and help shape the future of Vodafone's digital platforms.</p> </div> </div> <div> <div> <b>Role Responsibilitoes </b>
</div> <div> <p> <strong>Technical Leadership</strong> </p> <ul> <li>Help the team plan, prioritize and make the right trade-offs. Ensuring business goals are achieved while also realizing your long-term technical vision.</li> <li>Lead the technical design and delivery of digital products and services.</li> <li>Define scalable, resilient, and secure software architectures.</li> <li>Drive technical decision-making and establish engineering best practices.</li> <li>Review solution designs and ensure alignment with enterprise architecture standards.</li> <li>Lead technical estimations, planning activities, and delivery execution.</li> <li>Collaboration: You are able to communicate your views both when specifying new features with stakeholders and while providing technical mentorship to your colleagues.</li> </ul> <p> <strong>Software Engineering</strong> </p> <ul> <li>Participate in hands-on development of critical platform components.</li> <li>Design and develop high-performance microservices and APIs.</li> <li>Ensure software quality through code reviews, automated testing, and engineering standards.</li> <li>Optimize applications for scalability, performance, availability, and security.</li> <li>Drive adoption of modern software engineering practices and emerging technologies.</li> </ul> <p> <strong>Team Leadership & Mentorship</strong> </p> <ul> <li>Mentor & Invest in your people. Through real conversations, honest feedback, and hands-on coaching, you help them grow faster than they would anywhere else.</li> <li>Foster a culture of ownership, accountability, collaboration, and continuous learning.</li> <li>Lead technical discussions, design reviews, and knowledge-sharing sessions.</li> </ul> <p> </p> <p> <strong>Product & Stakeholder Collaboration</strong> </p> <ul> <li>Partner with Product Owners and business stakeholders to understand requirements and define technical solutions.</li> <li>Translate business objectives into technical roadmaps and actionable engineering plans.</li> <li>Balance short-term delivery goals with long-term platform sustainability.</li> <li>Drive roadmap discussions and provide technical guidance during product planning.<br> <br> </li> </ul> <p> <strong>Innovation & AI Enablement</strong> </p> <ul> <li>Evaluate emerging technologies and recommend innovative solutions.</li> <li>Explore opportunities to leverage AI, automation, and intelligent systems within digital products.</li> </ul> <p>Collaborate with stakeholders to align AI-driven solutions with business objectives.</p> </div> </div> <div> <div> <b>Competencies and Qualifications</b>
</div> <div> <ul> <li>Bachelor's or master s degree in computer science, Computer Engineering, Information Technology, Artificial Intelligence, or a related field.</li> <li>7+ years of software engineering experience with strong backend development expertise.</li> <li>2+ years of experience leading technical teams, projects, or major initiatives.</li> <li>Proven experience designing and delivering enterprise-scale software solutions.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Experience working within Agile/Scrum environments.</li> <li>Excellent communication and stakeholder management capabilities.</li> <li>Product-oriented mindset with a focus on delivering business value through technology.</li> </ul> <p> <strong>Our Tech:</strong> Java 21/25 (Spring 6 with Spring Boot 3.5, Hibernate), Maven, Kong, Keycloak, RabbitMQ, Kafka, Oracle DB, Redis, Elastic ELK, Git, Docker, AWS, Azure, Helm, Kubernetes, Jenkins, OpenShift, Python 3.x.</p> </div> </div> <div> <div> <b>Not a perfect fit?</b>
</div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>Who we are</b>
</div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div></div></section>