Optometrist Jobs in Egypt
2599 Jobs Found
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<p> We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization. </p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. </p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul>
<li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li>
<li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li>
<li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li>
<li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li>
<li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li>
<li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li>
<li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li>
<li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li>
<li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment. </p><br><br></li>
<li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li>
<li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li>
<li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li>
<li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li>
<li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li>
<li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li>
<li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li>
<li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch. </p><br><br></li>
</ul><br><br> </div>
The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By having a knowledge of emerging technologies in the area, this candidate will be able create cross-channel deliverables to clients that meet their needs. Responsibilities Collaborate directly with clients and project teams to understand client objectives and project design Develop and present creative projects that support agreed upon goals and strategy Create cross-channel visual communication strategies (digital, print, and motion) Stay up-to-date on industry trends, best practices, and emerging technologies<br>Qualifications Bachelor's degree or equivalent in visual communications 1 - 2 years' of digital and print design or advertising experience Knowledge of social platforms (Twitter, Tumblr, Instagram, You Tube, Facebook, Pinterest, Snapchat, etc.) Breadth of style and design capability
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<p>1. Drawing Production:- Produce and update construction drawings under guidance from Intermediate and </p><br><p>Senior Engineers.- Assist in preparing shop drawings, detailing, and revisions for Structural & Bridge </p><br><p>or Utilities & Roads projects.</p><br><p>2. Technical Assistance:- Support Intermediate Engineers in design development tasks and temporary </p><br><p>works drawings.- Collect and organize technical information, site data, and design references.</p><br><p>3. Quality & Standards Compliance:- Follow office drafting standards and templates.- Ensure drawings meet project-specific requirements and comply with UAE and </p><br><p>international codes.</p><br><p>4. Team Collaboration:- Work under the supervision of Intermediate Engineers and Team Leads to ensure </p><br><p>timely delivery of outputs.- Participate in internal reviews and implement feedback promptly.</p><br><p>5. Documentation & Reporting:- Maintain proper version control and filing of drawings and related technical </p><br><p>documents.- Report progress and issues to the Intermediate Engineer or Team Lead</p><br> </div>
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<p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b>Job Title:</b> Tech Support Engineer</p><br><p><b>Location:</b> Cairo, Egypt</p><br><p><b>Employment Type:</b> full-time</p><br><p><b>The job </b> </p><br><p>The Tech Support Engineer is a key role in contributing to the growth of business within the region, providing the essential post-sales product support, training, consultancy, and implementation for AVEVA applications.</p><br><p>The TSE is accountable for delivery of professional services to customers, either internally or externally, and may be required to travel at short notice as a representative of the company wherever necessary to deliver services.</p><br><p><b>Key responsibilities</b> </p><br><ul><li>Provides routine second line product support as required to customers in the region.</li><li>Promptly address and resolve customer complaints or technical issues.</li><li>Provides high quality, specialist product training in both AVEVA training centres and at customer locations.</li><li>Contributes to the delivery of deployment and configuration services to AVEVA’s customers</li><li>Works with members of the technical team and technical managers to help develop scopes of work and proposals for consulting and customisation services</li><li>Develops technical skills within their primary domain and into other AVEVA product areas to assist in the growth of the technical team in the region</li><li>Provides industry specific consultancy, based upon related experiences to aid other members of the team to achieve successful product positioning.</li><li>Provides pre-sales support as required by line management.</li></ul><p><b>Essential requirements</b> </p><br><ul><li>Experience with Microsoft Windows Operating Systems.</li><li>Experience in Current versions of AVEVA InTouch and System Platform.</li><li>A sound understanding of HMI / SCADA solution architectures and industrial automation.</li><li>Domain experience in the implementation and use of process control utilized in the Food & Beverage, Consumer Packaged Goods (CPG), Metals, or Discrete industry manufacturing space.</li><li>Experience as a Technical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing.</li><li>BS degree in a respective Computer Science or Engineering field.</li><li>Excellent communication skills, written and verbal in English. Other languages will be considered a Plus</li><li>Collaboration mindset and ability to work in a virtual team environment towards a common goal.</li></ul><p><b>Desired skills</b> </p><br><ul><li>Experience with Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL)</li><li>Experience with Microsoft SQL Server database administration</li><li>Experience with Microsoft Visual Studio, including VB.Net and/or C#</li></ul><p><b>Commercial at AVEVA</b> </p><br><p>Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. </p><br><p>If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. </p><br><p>Find out more: <span>https://www.aveva.com/en/about/careers/</span> </p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br> <br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>
Company Description Beyond Insurance Brokerage S. A. E. is a pioneering Egyptian company that is transforming how insurance brokerage services are delivered through smart, tech-enabled solutions. The company focuses on simplifying insurance processes and enhancing the experience of insured members via a dedicated member support platform. Beyond Insurance Brokerage supports the health and wellbeing of its clients across a variety of insurance products, with an emphasis on innovation and customer care. Team members work in a dynamic environment that blends technology, service, and industry expertise to deliver modern insurance solutions. The organization values collaboration, continuous improvement, and a strong commitment to client satisfaction.<br>Role Description The Insurance Sales Specialist is a full-time, on-site role based in Qesm 2nd 6 October. This role is responsible for promoting and selling insurance products, including health and other lines, to individual and corporate clients. Day-to-day tasks include identifying prospects, conducting needs assessments, explaining policy terms and coverage, preparing quotations, and guiding clients through enrollment and renewal processes. The Insurance Sales Specialist will maintain ongoing relationships with clients, respond to inquiries, resolve issues, and coordinate with internal teams to ensure smooth policy administration. The role also involves meeting sales targets, keeping accurate records in the company’s systems, and staying up to date with product offerings, market trends, and regulatory requirements.<br>Qualifications<br> Strong Insurance Sales skills with a proven ability to identify client needs, present solutions, and close deals. Solid understanding of Insurance products and principles, including policy terms, coverage options, and underwriting basics. Experience in Insurance Brokerage, working with multiple insurers to offer suitable products and negotiate terms. Knowledge of Health Insurance plans and benefits, with the ability to explain coverage and support members effectively. Excellent Customer Service skills, including active listening, empathy, clear communication, and issue resolution. Ability to work on-site in Qesm 2nd 6 October, manage time effectively, and handle multiple client accounts and tasks. Strong interpersonal and negotiation skills, with the ability to build and maintain professional relationships. Comfort using technology platforms and CRM tools to track leads, policies, and client interactions. Relevant educational background in business, finance, insurance, or a related field is preferred. Previous experience in insurance sales or brokerage, particularly within the Egyptian market, is an advantage.
Hub Spot CRM Specialist Role Overview We are looking for a Hub Spot CRM Specialist to manage, optimize, and continuously improve our Hub Spot CRM. The role will be responsible for ensuring effective lead management, pipeline operations, CRM automation, data quality, reporting, and user adoption. Key Responsibilities Manage and maintain the Hub Spot CRM structure, including contacts, companies, deals, properties, pipelines, and lifecycle stages. Manage and optimize lead and sales pipelines to ensure accurate tracking and follow-up. Create and maintain CRM workflows and automation to improve lead management and operational efficiency. Build and maintain lists, segmentation, and lead categorization based on business requirements. Configure and maintain custom properties, deal stages, lead statuses, and CRM processes. Monitor CRM activity and ensure that sales and customer data are properly recorded and updated. Identify and resolve duplicate records, data inconsistencies, and CRM data-quality issues. Develop CRM reports and dashboards to track leads, pipeline performance, conversion rates, and team activity. Analyze CRM data to identify trends, bottlenecks, and opportunities for process improvement. Support CRM users and ensure proper adoption of Hub Spot processes and workflows. Recommend and implement improvements to CRM processes, automation, and reporting. Handle data import/export when required and ensure data integrity during migration or bulk updates. Use Microsoft Excel for supporting CRM analysis, validation, and reporting when required. Requirements2+ years of hands-on experience working with CRM systems, preferably Hub Spot. Hub Spot certification is required. Strong practical knowledge of Hub Spot CRM, including pipelines, properties, lifecycle stages, lists, segmentation, workflows, and reporting. Experience building or maintaining CRM workflows and automation. Experience with CRM data management and data-quality processes. Good knowledge of Microsoft Excel for analysis and reporting. Strong analytical and problem-solving skills. High attention to detail and ability to manage large volumes of CRM data. Ability to understand business processes and translate them into practical CRM solutions. Preferred Experience with Hub Spot Sales Hub / Marketing Hub. Experience with CRM integrations and third-party tools. Experience supporting sales or business development teams. Experience improving CRM processes and automation. <br>Salary: 350 $ How to Apply Interested candidates who meet the above qualifications are invited to send their CV to:???? hr@fana.sa Subject: HubSpot CRM Specialist
Company Description Met Life Investment Management (MIM) serves institutional investors, investment consultants, and intermediaries worldwide through specialist investment teams backed by a global platform. With approximately $736 billion in assets under management, MIM combines deep expertise, local insight, and institutional strength to deliver differentiated, risk-aware investment solutions. The organization is built for conviction, focusing on accessible and accountable teams that design thoughtful, tailored portfolios rather than standard products. Its long history managing Met Life’s own balance sheet informs a disciplined approach to risk and portfolio construction, offering potential team members exposure to complex, high-impact investment strategies.<br>Role Description The Insurance Sales Specialist is a full-time role based in Cairo, Egypt, with a hybrid work arrangement that combines on-site presence and work-from-home flexibility. This role is responsible for identifying and pursuing insurance sales opportunities, advising clients on suitable insurance products, and supporting institutional and individual clients through the full sales cycle. Day-to-day tasks include conducting needs assessments, preparing tailored proposals, coordinating with internal teams and brokers, and ensuring accurate documentation and compliance with relevant regulations. The Insurance Sales Specialist will also maintain ongoing relationships with clients, provide responsive customer service, and contribute to sales forecasts and performance reporting to support the broader Met Life Investment Management business.<br>Qualifications<br> Demonstrated expertise in Insurance Sales with a strong track record of meeting or exceeding sales targets. Solid understanding of Insurance products and market dynamics, including risk and regulatory considerations. Experience in Insurance Brokerage, including working with intermediaries to structure and place insurance solutions. Background in Health Insurance, with the ability to explain benefits, coverage options, and policy terms clearly. Strong Customer Service skills, with the ability to build trust, handle inquiries, and resolve issues professionally. Excellent communication and negotiation abilities, both written and verbal, in English; Arabic proficiency is highly beneficial. Analytical mindset with competency using CRM tools, spreadsheets, and reporting systems to manage pipelines and client data. Bachelor’s degree in Business, Finance, Economics, Insurance, or a related field, or equivalent practical experience. Proven ability to work in a hybrid environment, managing time effectively and collaborating with cross-functional teams. Relevant professional certifications in insurance or financial services are an advantage.
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a B2B performance marketing consultancy that partners with organizations to accelerate growth through data-driven paid media strategies. They specialize in managing campaigns across LinkedIn Ads, Google Ads, Meta Ads, and other performance marketing channels, helping clients generate qualified meetings, sales pipeline, and measurable revenue. As the consultancy continues to expand, they are seeking a <strong>PPC Specialist</strong> to support campaign execution, optimization, client communication, and performance reporting across multiple B2B accounts.</p><br>Role Overview<p>The <strong>PPC Specialist</strong> will be responsible for executing, optimizing, and reporting on paid media campaigns across multiple B2B client accounts. The <strong>PPC Specialist</strong> will manage campaign pacing, budgets, bidding strategies, performance reporting, creative coordination, and client communication while collaborating closely with internal teams to maximize campaign performance. This role is ideal for someone who enjoys hands-on campaign management, data analysis, client-facing responsibilities, and growing into ownership of multiple strategic accounts.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesPaid Media Campaign Management<ul><li><p>Manage and optimize paid media campaigns across LinkedIn Ads, Google Ads, and Meta Ads.</p><br></li><li><p>Monitor campaign pacing, budgets, bids, performance, and delivery.</p><br></li><li><p>Launch new campaigns based on client strategy and business objectives.</p><br></li><li><p>Analyze campaign performance and implement optimization strategies.</p><br></li><li><p>Pause, optimize, or scale campaigns based on performance data.</p><br></li><li><p>Support paid media efforts across Bing Ads when needed.</p><br></li></ul>Performance Reporting & Analytics<ul><li><p>Update client reporting dashboards on a weekly basis.</p><br></li><li><p>Review campaign performance across top-of-funnel and bottom-of-funnel metrics.</p><br></li><li><p>Analyze paid media performance against qualified meetings, pipeline, and revenue.</p><br></li><li><p>Pull reporting from HubSpot and Salesforce.</p><br></li><li><p>Identify reporting inconsistencies and investigate data discrepancies.</p><br></li><li><p>Translate campaign performance into actionable recommendations and next steps.</p><br></li></ul>Client Account Management<ul><li><p>Participate in weekly client meetings and performance discussions.</p><br></li><li><p>Prepare meeting agendas, insights, and recommended action items.</p><br></li><li><p>Track and complete follow-up tasks from client meetings.</p><br></li><li><p>Communicate professionally with clients through Slack, meetings, and project management tools.</p><br></li><li><p>Proactively recommend campaign improvements and optimization opportunities.</p><br></li><li><p>Gradually assume greater ownership of client accounts over time.</p><br></li></ul>Creative & Campaign Coordination<ul><li><p>Write and refine ad copy for paid media campaigns.</p><br></li><li><p>Develop creative briefs for designers.</p><br></li><li><p>Review creative assets and provide constructive feedback.</p><br></li><li><p>Coordinate campaign assets and ensure launches remain on schedule.</p><br></li><li><p>Collaborate with design teams on static images, GIFs, videos, and other creative assets.</p><br></li></ul>Project Management & Internal Collaboration<ul><li><p>Manage assigned projects and deadlines through Asana.</p><br></li><li><p>Participate in internal meetings with updates, priorities, and recommendations.</p><br></li><li><p>Stay organized across multiple campaigns, clients, and priorities.</p><br></li><li><p>Utilize SOPs, dashboards, documentation, and AI tools to improve execution and efficiency.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5 years</strong> of hands-on experience in paid media, PPC, or performance marketing.</p><br></li><li><p>Experience managing B2B paid media campaigns.</p><br></li><li><p>Experience managing LinkedIn Ads, Google Ads, and Meta Ads campaigns.</p><br></li><li><p>Experience managing significant paid media budgets.</p><br></li><li><p>Experience optimizing campaigns through bidding, pacing, budgeting, and performance analysis.</p><br></li><li><p>Experience using HubSpot and/or Salesforce reporting.</p><br></li><li><p>Experience connecting paid media performance to meetings, pipeline, and revenue.</p><br></li><li><p>Experience collaborating with creative and design teams.</p><br></li><li><p>Experience working in a client-facing agency or consultancy environment.</p><br></li><li><p>Experience with Bing Ads is preferred.</p><br></li></ul>Skills<ul><li><p>Strong understanding of paid media strategy, campaign optimization, bidding, pacing, and budget management.</p><br></li><li><p>Strong analytical and reporting skills.</p><br></li><li><p>Excellent ad copywriting abilities.</p><br></li><li><p>Strong project management and organizational skills.</p><br></li><li><p>Excellent written and verbal communication skills.</p><br></li><li><p>Ability to manage multiple client accounts simultaneously.</p><br></li><li><p>Strong attention to detail.</p><br></li><li><p>Ability to proactively identify optimization opportunities and provide recommendations.</p><br></li><li><p>Experience with <strong>LinkedIn Ads</strong>.</p><br></li><li><p>Experience with <strong>Google Ads</strong>.</p><br></li><li><p>Experience with <strong>Meta Ads</strong>.</p><br></li><li><p>Experience with <strong>HubSpot</strong>.</p><br></li><li><p>Experience with <strong>Salesforce</strong>.</p><br></li><li><p>Experience with <strong>Slack</strong>.</p><br></li><li><p>Experience with <strong>Asana</strong>.</p><br></li><li><p>Experience with <strong>Google Sheets</strong>.</p><br></li><li><p>Experience with <strong>Reporting Dashboards</strong>.</p><br></li><li><p>Experience with <strong>Claude</strong> or similar AI tools is preferred.</p><br></li></ul>What Success Looks Like<ul><li><p>Paid media campaigns are launched accurately and on schedule.</p><br></li><li><p>Campaign pacing, budgets, and performance remain consistently optimized.</p><br></li><li><p>Client dashboards are updated accurately every week.</p><br></li><li><p>Performance insights are tied to qualified meetings, pipeline, and revenue.</p><br></li><li><p>Client meetings are organized, actionable, and well-prepared.</p><br></li><li><p>Internal tasks and client action items are completed on time.</p><br></li><li><p>The PPC Specialist successfully grows from supporting one major account to independently managing multiple client accounts.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing B2B performance marketing consultancy where you'll work directly with clients managing meaningful advertising budgets that drive measurable business outcomes. As the <strong>PPC Specialist</strong>, you'll play a key role in campaign execution, optimization, reporting, and client success while growing into a trusted account owner within a collaborative, high-performing team.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
المسؤوليات التواصل مع العملاء المحتملين عبر الهاتف والقنوات المختلفة.فهم احتياجات العملاء وتقديم المنتجات والخدمات المناسبة.متابعة العملاء المحتملين وتحويلهم إلى مبيعات فعلية.التعامل مع اعتراضات العملاء وإتمام عمليات البيع.تحقيق أهداف المبيعات والتارجت المحدد.تحديث بيانات العملاء ومتابعة التفاعلات عبر نظام الـ CRM.إعداد تقارير دورية عن المبيعات والعملاء.المتطلبات خبرة من 1 إلى 3 سنوات في Telesales أو Sales.إجادة التحدث باللهجة السعودية بطلاقة.مهارات قوية في التواصل والإقناع والتفاوض.القدرة على تحقيق التارجت والعمل تحت الضغط.خبرة في التجارة الإلكترونية تعتبر ميزة إضافية.
* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon or etc..).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).
<ul><li><p>Sales Data Monitoring: Track and monitor sales data from e-commerce platforms and retail stores.</p></li><li><p>Inventory Stocktaking: Organize periodic inventory counts for retail stores and e-commerce channels.</p></li><li><p>Collection Monitoring: Follow up on customer collections received through external payment service providers such as Fawry and other collection channels.</p></li><li><p>Sales Reporting: Submit weekly sales reports for retail stores and e-commerce channels tw.</p></li><li><p>Channel and Store Master Data Management: Register and maintain records for newly established stores and e-commerce channels, and synchronize related information in DMS and Kingdee systems.</p></li></ul><p></p>
Job Summary The Follow-up Specialist ensures end-to-end resolution of open cases, operational issues, and service requests within the city. This role serves as the critical bridge between field execution and system tracking—monitoring solutions implemented in SAP, tracking real-world results, and verifying complete closure to ensure compliance and citizen/customer satisfaction.<br>Key Responsibilities Monitor and track the lifecycle of assigned cases across municipal/city jurisdictions from initiation to final resolution. Log, update, and monitor solution implementation plans in SAP, ensuring accurate status updates, root-cause tags, and assignment details. Follow up with operational teams, contractors, or department heads to verify that solutions recorded in SAP have been successfully executed on the ground. Assess the effectiveness of applied solutions to ensure issues do not recur; escalate unresolved or recurring cases to appropriate managers. Maintain direct contact with complainants, business units, or city representatives to provide status updates and confirm final satisfaction upon case closure. Generate weekly/monthly case progress and SLA compliance reports using SAP analytics and Excel.<br>Qualifications & Requirements Experience: 2+ years of experience in case management, customer support, operations, or quality assurance. Education: Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field. Skills: Strong organizational skills, sharp attention to detail, and excellent written/verbal communication skills. Problem-Solving: Ability to cross-reference system data with real-world results and drive cross-functional accountability.
Job Summary<br><br>The People Operations Specialist is responsible for executing HR operational activities, ensuring efficient and compliant HR processes, managing employee data, and providing high-level support to HR functions.<br><br>Job Responsibilities <br><br> Maintain accurate and up-to-date employee records to ensure data integrity and confidentiality. <br> Generate reports and analyze data to support HR decision-making.<br> Prepare and submit onboarding and offboarding documentations to ensure process implementation and regulations compliance. <br> Stay updated on changes in employment laws and regulations Ensure compliance with local employment laws and regulations.<br> Act as a point of contact for employee inquiries and issues related to HR Operations to ensure guidance and resolution.<br> Participate in HR projects and initiatives to support organizational goals.<br> Collaborate with HR team members and other departments to ensure seamless HR service delivery.<br> Manage the enrollment, renewal, and termination processes for social insurance benefits to maintain zero losses from insurance. <br><br><br> <br><br><br>Requirements<br><br>Required Skills and knowledge<br><br> 1+ years of experience in HR Operations <br> Hands-on experience in Social Insurance <br> Good Level of English <br> <br>Educational Background<br><br> Bachelor’s degree of business Administration or equivalent <br> HR Certificate or diploma is a must<br><br>Skills: Bachelor's degree in BA, BIS or equivalents<br>0-2 Years of Experience<br>Computer & MO Literacy.<br>Ability to collaborate effectively across various departments. <br>Solid background to Company products & services.<br>Creating test cases documents.<br>Perform thorough investigation (Tech & business) to discover issues down to root cause.<br>Good knowledge of transaction processing within payment networks
Overview We are seeking a results-driven Investing Product Specialist to drive the growth and adoption of our investment solutions. In this role, you will act as the primary partner for our investment clients—building trusted, long-term relationships while actively identifying and closing new business opportunities. You will bridge market opportunities with our financial products, hit key commercial targets, and ensure an exceptional client experience from onboarding through ongoing portfolio management.<br>What You’ll Do<br>Act as the main contact for investment clients and ensure their satisfaction. <br>Develop, build, and maintain strong, long-term relationships with clients to ensure trust and ongoing business growth<br>Participate in events and networking to strengthen client relationships and attract new<br>Achieve sales targets (acquisition, revenue, and product usage). <br>Identify and pursue new business opportunities. <br>Present products, negotiate terms, and close deals. <br>Work with internal teams to ensure smooth onboarding and service delivery. <br>Increase business with existing clients through cross-selling. <br>Promote Company Investment Products <br>Support onboarding of new clients and maintain long-term relationships. <br>Analyze client data to identify opportunities. <br>Monitor client activity and manage risks. <br>Keep client records updated. <br>Track sales performance and report progress. <br>Share updates on client activity and market trends. <br>Follow and suggest improvements to policies and processes. <br><br> What Makes You a Good Fit<br>Bachelor’s degree in Business, Finance, or related field. <br>1–3 years’ experience <br>Strong working knowledge of Business Banking and core investment products.<br>Outstanding communication, presentation, and negotiation skills with a strategic, analytical mindset.<br>Demonstrated success in portfolio growth, deal negotiation, and hitting sales performance metrics.
KGDR Consultants is looking for an experienced, detail-oriented Payroll & Timesheet Specialist to support our payroll, timesheet, expense, and client billing compliance processes. Key Responsibilities:Review and verify employee timesheets for accuracy and completeness Review employee expense reports and supporting documentation Ensure timesheets and expenses comply with client-specific billing requirements, contractual limits, and company policies Identify discrepancies, missing information, or charges that exceed client-approved limits Follow up with employees and managers to resolve timesheet and expense issues Prepare and organize payroll-related information for processing Maintain accurate employee time, expense, and payroll records Track approvals and ensure submissions are completed within required deadlines Work within Odoo to manage and review timesheets, expenses, and related records Assist with reconciliations, reporting, and payroll-related administrative tasks Qualifications:Minimum 8 years of relevant experience in payroll, timesheet administration, expense review, billing support, or a related function Hands-on experience with Odoo is required Strong understanding of timesheet, expense, and client billing compliance Excellent attention to detail and accuracy Strong organizational and follow-up skills Excellent written and spoken English Strong communication skills and ability to resolve discrepancies with employees and management Ability to manage multiple deadlines and work independently Proficiency in Excel and general business systems We are looking for someone who is highly organized, dependable, and experienced in managing detailed payroll and billing-related processes while ensuring compliance with both company and client requirements.
Job Title: Accounts Payable Specialist Sector: Elsewedy Electric Infrastructure. Scope: Infrastructure Projects. Department: Finance Dept. Job Location: HQ-New Cairo Accountabilities:Accurately process incoming invoices, ensuring all documentation is complete and in compliance with policies. Prepare and execute payments to vendors, ensuring timely and accurate transactions. Review and process employee expense reports, verifying receipts and compliance with policies. Communicate with vendors regarding invoice inquiries, payment status, and account discrepancies. Perform regular reconciliations of vendor accounts to ensure accuracy and resolve discrepancies. Enter financial data into the accounts payable system accurately and efficiently. Assist in preparing aging reports to track outstanding invoices and overdue payments. Ensure compliance with company policies and accounting standards in all accounts payable transactions. Maintain organized records and documentation for all accounts payable transactions. Assist in resolving vendor disputes and discrepancies in a timely manner. Support the month-end close process by preparing necessary reconciliations and reports. Provide documentation and support during internal and external audits related to accounts payable. Work collaboratively with other departments to facilitate accurate and timely invoice processing. Reporting Line: Financial Manager Job Requirements:Education Background:Bachelor's degree in accounting Language: Fluent English. Gender Male Skills:Computer Skills: Microsoft office. Technical competencies:Strong experience in engineering and steel fabrication design (Pipelines, Crossings, Valve chamber, etc..). Strong knowledge and ability to use engineering software to support site activities Project-oriented mindset Availability to accept assignments on-site Experience:Related Field Experience: 3 to 6 years. Overall Experience: more than 2 years.
<p>NUT Botanicals is growing, and we are looking for a highly organized <strong>Supply Chain Specialist</strong> to take ownership of our end-to-end supply chain. In this role, you will be the critical link between our R&D, our third-party manufacturing partners, and our fulfillment operations, ensuring our skincare products are produced on time, to spec, and perfectly tracked.</p><p> </p><p><strong>What You’ll Do</strong></p><p>● <strong>Manufacturer Management:</strong> Act as the primary point of contact for our third-party manufacturing facilities. You will plan production orders, coordinate shipping, communicate production orders, track production orders, and ensure strict adherence to our quality and timeline expectations.</p><p>● <strong>Supplier Communications:</strong> Source and manage relationships with raw material and packaging suppliers, negotiating terms and ensuring compliance with our quality standards, and evaluating suppliers based on quality, cost, and reliability.</p><p>● <strong>Inventory & Batch Tracking:</strong> Oversee inventory levels using Zoho Inventory. You will manage batch tracking, maintain accurate par levels, and ensure proper FIFO protocols are followed.</p><p>● <strong>E-Commerce Syncing:</strong> Coordinate closely with our online and offline sales operations, ensuring that physical inventory aligns seamlessly with our storefront and vendors to prevent stockouts of top-selling products. </p><p>● <strong>Process Optimization:</strong> Proactively identify bottlenecks in the supply chain—from raw material delays to final delivery—and implement practical solutions.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Production Specialist to join our team. This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.</p><p><b>About the Role</b></p><p>As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.</p><p>Key Responsibilities</p><ul><li>Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).</li><li>Accurately complete batch records, production documentation, and report any deviations in a timely manner.</li><li>Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.</li><li>Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.</li><li>Monitor and document environmental conditions, including room temperature, using calibrated equipment.</li><li>Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.</li><li>Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.</li><li>Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.</li><li>1 3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.</li><li>Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.</li><li>Strong attention to detail and commitment to quality.</li><li>Good communication and teamwork skills.</li><li>Good command of English.</li><li>Strong organizational and time management skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for an AI Transformation Specialist to help drive AI adoption across the organization. In this role, you'll work closely with different departments to identify opportunities where AI can improve efficiency, automate processes, and enhance decision-making. You'll lead AI initiatives from idea to implementation while ensuring employees are equipped to embrace new ways of working.</p><p><strong>Duties & Responsibilities:</strong></p><ul><li>Identify business processes that can be optimized through AI solutions.</li><li>Partner with business stakeholders to understand challenges and translate them into AI use cases.</li><li>Lead the implementation and rollout of AI-powered tools and initiatives.</li><li>Collaborate with cross-functional teams including HR, Operations, IT, and Business Leaders.</li><li>Design and deliver AI awareness sessions, workshops, and user training.</li><li>Support change management and user adoption throughout AI transformation projects.</li><li>Monitor AI initiatives, measure impact, and recommend continuous improvements.</li><li>Stay up to date with emerging AI technologies and industry best practices.</li><li>Ensure AI solutions align with company policies, governance, and ethical standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field. 3 5 years of experience in digital transformation, process improvement, project management, business analysis, or AI-related roles. Strong understanding of Generative AI tools and their business applications (e.g., ChatGPT, Microsoft Copilot, Gemini, Claude). Experience managing cross-functional projects and driving organizational change. Excellent analytical, problem-solving, and communication skills. Ability to simplify technical concepts for non-technical audiences. Strong stakeholder management and presentation skills.</p><p></p></section>
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<p><strong>JOB TITLE</strong><br>Senior Sourcing Specialist | MAF Global Solutions | Global Solutions Egypt<br><strong>ROLE SUMMARY</strong><br>The role of the Senior Sourcing Specialist is to support the fit-out procurement category through strategic and operational procurement activities supporting various construction and fit out projects<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Conduct strategic and operational procurement activities to support various construction and fit out projects.</li><li>Procure, expedite and schedule deliveries of materials and sourcing equipment, goods and services</li><li>Perform procurement activities across multiple fit out categories of spend, search for better deals and find more profitable suppliers</li><li>Identify, gather, analyze and summarize purchase requirements and demand</li><li>Preparation of sourcing strategies and sourcing processes</li><li>Involved in the creation & implementation of sourcing strategies in compliance with the legal, internal policies, good practices and business goals</li><li>Manage bidding and tendering activities for goods and services related to projects</li><li>Conduct regular market analysis and benchmarking exercises, identifying market trends and monitoring related developments</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree</li><li>At least 3 years’ experience in contracting or category management</li><li>Customer focused & takes time to understand the needs of the business partnering, influencing and negotiation skills</li><li>Understanding of SAP Ariba, Microsoft AX, Oracle, eRFx</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>