Optometrist Jobs in Egypt
3663 Jobs Found
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Vodafone Egypt consumer marketing team seeks a Senior Data Scientist to boost business decisions towards data-driven outcomes.</p>
<p>As part of our Data Science team, you will work alongside data scientists, big data engineers, and business stakeholders to define data science use cases, advise and solve complex problems, and be positioned as the local technical expert. You will be responsible for implementing and maintaining use case pipelines, and communicating results to scientists, product managers, and customers.</p>
<p>Your work will directly impact millions of our customers in the form of products, services, and offers. You will gain hands-on experience with Vodafone’s huge volume of data and large-scale computing resources.</p>
<h4>Key accountabilities</h4>
<ul>
<li>Identifying business opportunities to make a commercial difference.</li>
<li>Leads the development of analytics initiatives to meet business requirements.</li>
<li>Translates complex datasets into strategic insights for the business and communicates simply to non-technical audiences, visualising results to create understanding and solution buy-in.</li>
<li>Recognised as an expert in the community, mentoring and advising colleagues on statistical techniques, algorithms, and data sources.</li>
<li>Works closely with technology teams to design, build, test, deploy, maintain, and improve technology solutions and models.</li>
<li>Identifies new analytics trends and opportunities to drive the innovation agenda across business functions and advanced analytics.</li>
<li>Promotes design thinking and agile methodologies.</li>
</ul>
<h4>Core competencies</h4>
<p>You should be passionate about working with huge data sets and love bringing datasets together to answer business questions. You should have deep expertise in the creation and management of datasets.</p>
<p>You should be detail-oriented and have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks, and drive them to completion.</p>
<p>Ability to test hypotheses from raw data sets, draw meaningful conclusions, and effectively communicate results verbally, in writing, and through effective visualization.</p>
<ul>
<li>Strong knowledge of big data technology (e.g., Hadoop MR, interactive SQL on Hadoop, NoSQL, Spark, Tableau, GIS).</li>
<li>Deep and broad statistical modelling expertise in various domains.</li>
<li>Ability to work with cross-functional teams to translate business issues into potential analytics solutions.</li>
<li>Excellent analytical and presentation skills.</li>
<li>Ability to multitask and work under pressure.</li>
<li>Excellent command of English.</li>
</ul>
<h4>Technical and professional qualifications</h4>
<ul>
<li>Master’s degree (or equivalent) in quantitative fields like Mathematics, Statistics, Computer Science, or Engineering.</li>
<li>Minimum of 3 years of relevant experience with a focus on advanced analytics and predictive modelling.</li>
<li>Competent in machine learning principles, deep learning, and generative AI techniques.</li>
<li>Proficient in statistical packages and machine learning libraries (e.g., Python SciPy and TensorFlow, Spark MLlib).</li>
<li>Familiar with leading visualisation tools (e.g., Tableau, Spotfire, Power BI).</li>
<li>Familiar with implementing data transformations and algorithms in common programming languages.</li>
<li>Strong communication skills with prior experience communicating analytics results to senior management.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology, we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose:</h4>
<p>We are looking for a highly capable Business Solutions Associate Manager to lead technical support operations across Vodafone’s enterprise portfolio, ensuring best-in-class customer experience, service availability, and operational excellence.</p>
<p>The role is accountable for managing support teams handling a diverse portfolio of solutions (Cloud, IoT, Enterprise Connectivity, Messaging, Security, 010 Hotline), driving customer satisfaction, service performance, and business growth through strong operational and customer engagement leadership.</p>
<p>This role offers flexibility to operate across different functional domains within Business Solutions based on business needs.</p>
<h4>Key responsibilities:</h4>
<p><strong>Operations & service excellence:</strong><br>
Lead and manage Business Solutions support teams to deliver consistent, high-quality customer experience across all channels.<br>
Own service performance KPIs (response time, resolution time, service availability, customer satisfaction, MTTR) and ensure continuous improvement.<br>
Drive incident, problem, and change management practices to reduce recurrence and improve service stability.</p>
<p><strong>Customer relationship & experience management:</strong><br>
Act as a key point of contact for strategic enterprise customers, ensuring strong engagement and long-term loyalty.<br>
Lead customer service reviews, provide technical consultancy, and ensure proactive communication on incidents and performance.<br>
Utilize data insights and feedback to enhance customer experience and retention strategies.</p>
<p><strong>Commercial, stakeholders & growth enablement:</strong><br>
Partner with Sales and Account Management teams to support upselling, cross-selling, and customer retention initiatives.<br>
Leverage customer insights to influence product improvements and drive business value.<br>
Ensure onboarding and service adoption plans maximize customer success and lifetime value.<br>
Manage communication with internal stakeholders, senior management, and external partners.<br>
Collaborate with vendors and third parties to ensure optimal service delivery and SLA adherence.</p>
<p><strong>Team leadership & capability building:</strong><br>
Lead, coach, and develop high-performing technical teams, including junior and senior engineers.<br>
Drive a culture of innovation, ownership, and continuous improvement.<br>
Define hiring, training, and capability-building frameworks aligned with business needs.</p>
<p><strong>Operational governance:</strong><br>
Own operational governance forums, service reviews, risk management activities, and continuous improvement initiatives to ensure sustainable service excellence.</p>
<p><strong>Risk management:</strong><br>
Identify operational risks and implement mitigation plans to minimize customer impact and service disruption.</p>
<p><strong>Financial efficiency:</strong><br>
Support cost optimization initiatives through efficient resource utilization, automation, and operational excellence programs.</p>
<h4>Job requirements:</h4>
<ul>
<li>5+ years in technical / telecom / IT services environment.</li>
<li>Proven experience in customer support, service operations, or managed services.</li>
<li>Experience leading technical teams in a high-performance environment.</li>
<li>ITIL Certified is a must, PMP is a plus.</li>
</ul>
<h4>Skills & core competencies:</h4>
<ul>
<li>Strong leadership and people management capabilities.</li>
<li>Excellent communication, stakeholder management, and presentation skills.</li>
<li>Analytical mindset with strong data-driven decision-making skills.</li>
<li>Ability to manage complex operations and multiple priorities.</li>
<li>Customer-focused, with a strong drive for service excellence.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br>2026-06-04<p><b>Country: </b></p><br>Egypt<p><b>Location: </b></p><br>215 One Kattameya,Cairo<p>Project Engineer who would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a talented new equipment Project Manager to take responsibility for the leadership and management of volume installation / construction projects within the North coast and Alexandria areas, reporting to construction manager. On a typical day you will: Define project objectives and manage installation projects - supervising the installation of equipment, monitoring the progress of job sites, and coordinating with all stakeholders on- and offsite Communicate and coordinate with all stakeholders, including owners, architects, consultants, contractors, suppliers and subcontractors Ensure that the project runs on time and on budget, monitoring teams and /or subcontractors Work closely with the project team to mitigate any safety, ethics and quality risks, including effectively managing government and legal requirements Ensure customer satisfaction, engineering support and improved profitability Train and monitor the safety, quality and operations of subcontractors (as applicable), ensuring a standard service delivery to customers </p><br><p>Bsc degree or equivalent relevant work experience (at least 3 years) </p><br><p>You have experience with the elevator and building trades Safety is your top priority </p><br><p>You have excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment </p><br><p>You are self-reliant, with strong computer and organizational skills and business acumen </p><br><p>you can exchange ideas with experienced colleagues at any time. </p><br><p>Apply today to join us and build what’s next!.</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b></p><p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions.</p><p>Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity.</p><p>Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support.</p><p>Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1011241<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail RCS France SAS<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi Rail has a singular focus on moving people. We believe that people should have the freedom to be able to travel wherever they want, on any mode of transport they choose and that the experience should be seamless. To that end we focus heavily on making our offering just that – universal, flexible and simple. We happen to build ticketing systems to do just that.</p><br><br><p>Against this backdrop we now find Transit Authorities looking for Next Generation Ticketing systems that take all of the above into consideration and provide solutions that:</p><br><br><ul><li>Conform and work alongside existing traditional transport operators and mean of travel.</li><li>Provide transit payment solutions that are built on an Open Payment</li><li>Provide digital services.</li><li>Real time information for stakeholders to provide services</li></ul><br><p><b>Roles & responsibilities</b></p><br><br><br><p>The Systems Engineer Manager is responsible for delivering systems solutions for complex, high‑stakes projects in Egypt. The role requires strong ability to understand customer and system requirements, as well as provide technical support for Automated Fare Collection systems. Working closely with the System Engineering Manager and the Head of Engineering, the SEM oversees all software development activities, ensuring solutions are defined, implemented, and delivered within the agreed scope, budget, and timeline. The position requires solid knowledge of web‑oriented architectures, including both web and mobile applications, and is based at the Hitachi office in Cairo.</p><br><br><br><p>The Systems Engineer Manager responsibilities are as follows, he/she must:</p><br><br><ul><li>Deliver software solutions that meet budget, schedule and Customer expectation</li><li>Provide technical & software development leadership to the software development team;</li><li>Ensures global consistency of the software development process, practices and tools;</li><li>Lead a team in performing all software development activities, ensuring software development activity operates within constraints provided by approved architecture and design policy;</li><li>Manage Requirements according to the System Specification : Traceability, Compliance</li><li>Define and solve problems in a persistent and systematic fashion, taking an engineering lead on defect management in accordance with engineering processes and be hands-on with troubleshooting exercises when required;</li><li>Defines the Sw development cycle in consistency with that of upper/same level elements (dependences, co-engineering activities).</li><li>Tailors the Sw Engineering Environment (process, practices and tools) according to Country/Company and project’s requirements.</li><li>Participates in the specification of the functions and interfaces of products to be developed.</li><li>Participates in the definition of the architecture, and the allocation of functions, to the components for which they have primary responsibility</li><li>Performs the corrective and evolutionary maintenance of the System and the continuous improvement of the source code and the associated tests</li><li>Ensure software development and integration,</li><li>Also contribute to the improvement of the source code (refactoring and qualimetry) as well as the implementation of automatic tests</li></ul><br><p><b>Work experience & qualification requirements</b></p><br><br><br><ul><li>A bachelor's level degree in a computer science – or relevant – field</li><li>Minimum of 10 years of experience in Deployment of complex and critical System</li><li>You have strong skills in : Agile Methodology / SCRUM</li><li>Software coding Skills:<br>JAVA/Spring REACT<br>C#/C++, Framework .NET, XML, XSLT, Web Services, Object oriented methodology<br>Linux Ubunto<br>OS Windows / IDE Visual Studio</li><li>Database Skills: SQL Server 2008 R2 / SQL Server 2012/ SQL Server 2016</li><li>Database development (Stored Procedures, SQL request)</li><li>Specific Tools : ClearCase/GIT, TFS (defects management) = Azure DevOPs</li><li>Tool’s practice like DOORS, POLARION or REQTIFY</li><li>Fluent in English. French is a nice to have.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens Mobility (SMO) is the world s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Interface & Integration Engineer to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.</p><p>What are my responsibilities?</p><ul><li>Identify and manage internal and external interfaces between railway systems, civil infrastructure, contractors, consultants, and third parties.</li><li>Develop, maintain, and update Interface Registers, Interface Matrices, Interface Control Forms (ICFs), Interface Control Documents (ICDs), and other interface management documentation.</li><li>Define and coordinate interface responsibilities across project stakeholders, ensuring effective communication and collaboration.</li><li>Track interface requirements and actions from identification through to resolution, escalating critical issues when required.</li><li>Ensure interface requirements are accurately reflected in design documents, drawings, specifications, and method statements.</li><li>Coordinate multidisciplinary interfaces across Signaling, Railway Electrification (REL), Telecommunications, SCADA, Automatic Fare Collection (AFC), MEP, and Civil Works.</li><li>Manage interface requirements using DOORS and allocate requirements across the relevant project subsystems.</li><li>Verify consistency between interface points, technical drawings, specifications, and system architecture documentation.</li><li>Review design submissions and support customer approval processes while ensuring system requirements are correctly allocated across engineering disciplines.</li><li>Support technical coordination meetings and collaborate with clients, consultants, contractors, subcontractors, operators, maintainers, and local authorities to ensure successful system integration.</li><li>Contribute to the integration of railway systems, including Signaling, GSM-R, Low Voltage (LV) Power, and SCADA systems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What do I need to qualify for this job?</p><ul><li>Bachelor's degree in Engineering, Civil Engineering, Structural Engineering, Building Infrastructure, or a related discipline.</li><li>3 5 years of experience in railway interface and system integration, particularly within Signaling and GSM-R projects.</li><li>Hands-on experience with DOORS and ACONEX is mandatory.</li><li>Strong understanding of multidisciplinary railway interfaces and systems integration principles.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Experience using engineering software such as AutoCAD and Visio.</li><li>Excellent coordination, communication, and stakeholder management skills with the ability to work effectively in international and multicultural teams.</li><li>Proactive, self-motivated, and collaborative with strong analytical and problem-solving skills.</li><li>Fluency in both written and spoken English and Arabic.</li></ul><p>What else do I need to know?</p><p>As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</p><p></p></section>
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<br><p><strong>About this opportunity</strong></p><br><br><p>We are now looking for a BSS Solution Architect with primary competence in Charging Solutions to drive complex customer engagements and transformation programs in the Monetization/BSS domain. In this role, you will lead the end-to-end solution design for Ericsson Charging (EC) and Digital Monetization Platform (DMP)-based solutions and work closely with customers and delivery organizations to secure high-quality, cost-efficient solutions that meet business and technical requirements.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Lead end-to-end solution architecture for BSS Charging solutions (online/offline charging, convergent charging, policy, and billing) based on Ericsson Charging Solutions.</li><li>Translate customer business and marketing requirements into E2E solution designs, HLDs and LLDs covering Charging, Customer/Party Management, Product Catalog, and Order Management, and see it through until customer acceptance.</li><li>Own the definition of interfaces and integration patterns between Charging/BSS and surrounding systems (Core Network, IMS, PCRF/PCF, DMP, CRM, Mediation, Payment, DWH/BI, Partner systems).</li><li>Ensure solutions follow Ericsson guidelines, 3GPP standards and customer architecture principles.</li><li>Design Native and cloud-based deployment architectures, including capacity, availability, resilience, security and observability.</li><li>Lead and participate in customer workshops, requirement clarification, use case elaboration and solution validation.</li><li>Support presales activities, including technical scope definition, BoQ/effort estimation, solution description in proposals and SoW inputs.</li><li>Provide technical leadership to delivery teams during implementation, testing and acceptance, and support troubleshooting of complex issues.</li><li>Contribute to competence development by sharing best practices, mentoring, and supporting internal trainings.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>BSc in Telecommunications, Computer Science, or equivalent.</li><li>Years of experience : 9 years of relevant experience in the BSS/Telecom domain, a minimum of 5–7 years as a Solution Architect in BSS/Charging.</li><li>Experience in designing and documenting E2E solutions, including functional requirements, integration contracts and non-functional requirements (performance, capacity, resilience, security).</li><li>Strong hands-on expertise in Online Charging Solutions, preferably Ericsson Charging, and real-time charging use cases across voice, data, digital services, bundles, promotions, and notifications for both B2C and B2B.</li><li>Solid understanding of 3GPP charging and policy standards (Gy/Ro/Sy, 5G SBI) and familiarity with TM Forum SID, eTOM and key Open APIs.</li><li>Solid experience in integration patterns and protocols, including REST/HTTP & JSON, API Gateway and security concepts, SFTP/file-based flows.</li><li>Experience in designing and delivering BSS/Charging solutions on cloud-native platforms with Kubernetes (deployments, services, ingress, resources, troubleshooting) across major distributions (OpenShift, Tanzu, EKS, AKS, GKE or similar).</li><li>Understanding of non-functional aspects of BSS applications (metrics, logs, tracing, health checks) and the ability to design highly available, resilient, DR-ready topologies (multi-site, active/active or active/standby).</li><li>Strong product and offer modelling skills: CF/ RF services, bundles, add-ons, discounts, lifecycle & validity, subscription activation, balance & quota management, billing/usage aggregation, and B2C/B2B customer hierarchies.</li><li>Understanding of security and privacy aspects in BSS (data protection, access control, encryption, vulnerabilities management).</li><li>Relevant certifications in cloud, Kubernetes or TM Forum are an advantage.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong> 786798 </p><br><br><br><br><br> </div>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking a German-speaking L&D professional to deliver impactful learning experiences that build functional capabilities across teams. The role focuses on facilitating engaging training sessions, identifying capability gaps, and supporting colleagues through coaching and development initiatives, while contributing to high-quality training outcomes and operational excellence</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li>Deliver engaging and effective learning sessions using a range of methods such as digital tools, in-person training, and coaching approaches. </li>
<li>Act as a development consultant, promoting the adoption of learning platforms such as Vodafone University.</li>
<li>Adapt and localise learning content to meet specific business and cultural requirements.</li>
<li>Collaborate with internal teams and external partners to deliver learning priorities and initiatives.</li>
<li>Work closely with HR shared services teams to support training administration and enablement.</li>
<li>Serve as a key point of contact for stakeholders including HR, business teams, and global L&D colleagues.</li>
<li>Identify learning needs through audits and provide insights to functional experts.</li>
<li>Track and report on training progress and learner performance.</li>
<li>Deliver upskilling and cross-skilling programmes to support workforce capability growth.</li>
<li>Monitor training outcomes and highlight gaps to improve training-to-performance conversion.</li>
<li>Facilitate feedback and coaching sessions to enhance learner performance and engagement.</li>
<li>Work flexibly across rotational shifts, including early and late hours as required.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>A learning professional with experience in delivering training programmes and facilitating knowledge transfer.</li>
<li>Fluent in German (written and spoken), with strong communication and presentation skills.</li>
<li>Comfortable engaging with diverse audiences and building strong professional relationships.</li>
<li>Skilled in using digital tools and virtual platforms to enhance learning experiences.</li>
<li>Able to understand organisational strategy and align learning initiatives accordingly.</li>
<li>Knowledgeable in coaching techniques and adult learning principles, with relevant certifications considered beneficial.</li>
<li>Experience as a language instructor or in multilingual training environments is advantageous.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to deliver impactful learning experiences across diverse teams and geographies.</li>
<li>Exposure to global stakeholders and collaboration across Vodafone’s international network.</li>
<li>Continuous professional development in learning design, facilitation, and coaching practices.</li>
<li>Hands-on experience with advanced learning platforms and digital training tools.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced facilitation and presentation techniques in multilingual environments.</li>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Learning needs analysis and training effectiveness measurement.</li>
<li>Digital learning delivery and virtual facilitation skills.</li>
<li>Coaching and performance improvement methodologies.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br><ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: VOIS Employee Chat</li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Jul 21, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<br><p>A Solution Expert is a versatile professional who specializes in advising clients on leveraging their business, strategical and technical acumen to improve their operations, efficiency, and overall performance. Their primary purpose is to guide clients through their digital and technological journey, understanding, advising, and analyzing requirements to devise innovative solutions and ensure their successful integration and implementation.</p><br><br><br><p>The Solution Expert is at the forefront of innovation, working with diverse clients across various industries. They are the clients' trusted advisor, helping them unlock the full potential of technology to achieve their business goals.</p><br><br><br><p>Throughout the lifecycle of a client contract, the Solution Expert is accountable for the solution architecture knowledge based on their business and/or technical expertise. He/she is customer-facing and responsible for building and fostering relationships with external vendors/partners and internal teams from early business development phase to build & run phases. Solution Experts are encouraged to expand the business scope within their client's environment.</p><br><br><br><p>The Solution Expert works with clients at the business and IT executive or management levels to define their digital strategy, focusing on digital business optimization and digital business transformation. This is achieved by combining strategic and/or technical approaches to create executive-level and/or technical-level IT infrastructure strategies, develop business and technical roadmaps and horizon planning, generate new use cases, assess risks and benefits of transformations, and create business cases for investment approval across different streams.</p><br><br><br><ul><li>Understand customer objectives and requirements to position, create, and propose CX/EX SVP solutions that align with their needs.</li><li><span>Champion CX/EX SVP Solutions:</span><ul><li>Act as a key advocate for CX/EX SVP.</li><li>Accountable for end-to-end solutions, combining relevant products and ensuring service wrap costing and sizing support ownership.</li></ul></li><li>Own CX/EX SVP Solution Activities from qualification to handover:<ul><li>Qualification Phase: Understand and influence customer requirements, position a consulting-led approach, engage with partners, and prepare internal teams before RFPs.</li><li>Proposal Phase: Define solution strategy, design (or support the design of) the optimal solution, validate solutions, write proposals, and ensure accurate costing.</li><li>Contract & Handover Phase: Support contract signature and ensure seamless transition to delivery teams.</li></ul></li><li>Be the Specialist for CX/EX SVP Solutions:<ul><li>Maintain in-depth knowledge of SVP solution blueprints.</li><li>Stay up to date with market technology trends related to CX/EX SVP.</li></ul></li><li>Solution Cost Ownership:<ul><li>Strong understanding of operational models, build organizations, and associated costs.</li><li>Benchmark cost bases against market standards, ensuring fair and accurate scoping.</li><li>Prevent duplication or gaps in Level of Effort (LoE) assessments.</li></ul></li><li>Single Point of Contact (SPOC) for CX/EX SVP Solutions:<ul><li>Support Sales Specialists in customer discussions related to CX/EX solutions.</li><li>Build trusted relationships with key customer technology stakeholders.</li><li>Engage with partner solution contacts as needed.</li></ul></li><li>Contribute to CX/EX SVP Solution Evolution:<ul><li>Collaborate with internal product teams, share customer feedback, and influence the product roadmap.</li></ul></li></ul><span>Support the creation and adaptation of reusable CX/EX SVP blueprints.</span><br>About you<p>Knowledge & Abilities</p><br><br><p>Technical & Industry Expertise:</p><br><br><ul><li>Strong knowledge of CX/EX Strategic value propositions across Cisco, NICE, GENESYS, Microsoft, Salesforce, SYNDEO, Google Dialogflow, and Sprinklr.</li><li>Expertise in ITSM platform-related solutions.</li><li>Experience with Agile methodologies and frameworks.</li><li>Solid understanding of IaaS/PaaS/SaaS and cloud transformation concepts (AWS, Azure, GCP).</li><li>In-depth knowledge of CX/EX SVP solutions, blueprints, and technology trends.</li><li>Basic commercial acumen and understanding of legal concepts.</li></ul><p>Soft Skills:</p><br><br><ul><li>Ability to structure and lead solution teams to deliver high-quality solutions within deadlines.</li><li>Strong presentation and communication skills to convincingly engage with customers.</li><li>Ability to visualize, simplify, and explain complex technical and business solutions.</li><li>Solid negotiation skills for customer and internal discussions.</li><li>Strong project management capabilities.</li></ul><p>Languages:</p><br><br><ul><li>Fluent in English (speaking, writing, reading, listening).</li></ul><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<p><h4>Technology resilience senior engineer, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend and protect critical national infrastructure.</p>
<h4>Outcomes you will drive:</h4>
<ul>
<li>Define and assess a client’s minimum viable company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li>
<li>Lead technology impact analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li>
<li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li>
<li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li>
<li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li>
<li>Perform resilience posture assessments using Deloitte’s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li>
<li>Translate resilience requirements into tangible recovery capabilities such as defining recovery time objectives (RTOs), recovery point objectives (RPOs), and testing protocols for critical services.</li>
<li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li>
<li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li>
<li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it’s considered from the start not after deployment.</li>
<li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>You’ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We’ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we’ll help you do your boldest.</p>
<h4>Essentials</h4>
<p>These are the core capabilities and experiences needed to be successful in this role:</p>
<ul>
<li>Bachelor’s degree in technology related field</li>
<li>Minimum 3-7 years of experience in IT infrastructure, network architecture, compute, cloud, and disaster recovery</li>
<li>Proven experience in leading and coaching junior resources within the technical field</li>
<li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design</li>
<li>Demonstrated experience conducting technology impact analysis (TIA) or similar exercises to assess critical IT dependencies</li>
<li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens</li>
<li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches</li>
<li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT)</li>
<li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders</li>
<li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients</li>
<li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government</li>
</ul>
<h4>Desirables</h4>
<p>These are capabilities that would add complementary value to the team, but can also be developed on the job:</p>
<ul>
<li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas</li>
<li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments</li>
<li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP)</li>
<li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles</li>
<li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments)</li>
<li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials</li>
</ul>
<h4>Connect to your business – Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p>
<p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Work Schedule</b></p><br>Standard (Mon-Fri)<p><b>Environmental Conditions</b></p><br>Office<p><b><u>Job Description</u></b></p><br><p>Join Thermo Fisher Scientific Inc. as a Sr. Clinical Research Associate in our newly created entity in Egypt! This is an outstanding opportunity to contribute to groundbreaking research and support scientific advancements in an ambitious and collaborative environment.</p><br><p><br>We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.</p><br><p>As part of our global team, you’ll have the opportunity to perform and coordinate all aspects of the clinical monitoring and site management process. As a Senior Clinical Research Associate, you'll conduct on-site or remote visits to assess protocol and regulatory compliance and manage required documentation. You will manage procedures and guidelines from different sponsors and/or monitoring environments (i.e., FSO, FSP, Government, etc.). Acting as a site processes specialist, you will ensure that the trial is conducted in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs to guarantee subjects' rights, well-being, and data reliability. You will ensure audit readiness and develop collaborative relationships with investigational sites and client company personnel. You may assist the project manager or clinical team manager on assigned projects and/or may assist in the mentoring and training of junior clinical team members. Detailed tasks and responsibilities assigned to your role are outlined in the task matrix.<br> </p><br><p><b>Key Responsibilities</b></p><br><ul><li>Support the Clinical Operations team in the region with the CRO setup and obtention of required licenses.</li><li>Support study teams as a Subject Matter Expert on different aspects of feasibility, submissions, contract negotiations and startup activities (e.g., Tracking RFPs, Site identification, Advice during EC/RA Submissions). </li><li>Participate with the local team to customize monitoring plans, operational procedures and tools to ensure accurate approach and adherence to local regulations.</li><li>Collaborate with cross-functional teams to successfully implement study plans and resolve any issues that arise.</li><li>Strictly maintain all documentation and records according to company and regulatory standards.</li><li>Provide guidance and mentorship to junior CRAs, encouraging a culture of inclusion and continuous improvement.</li></ul><p><b>What You’ll Do:</b></p><br><ul><li>Monitors investigator sites with a risk-based monitoring approach, applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable</li><li>Provides updates on potential trends noted across multiple sites and discusses potential strategies for their management to the Clinical Lead.</li><li>Participates in investigator meetings as necessary. Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Ensures trial close out and retrieval of trial materials.</li><li>Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations. Conducts on-site file reviews as per project specifications.</li><li>Contributes to the project team by mentoring new members, assisting in preparation of project publications/tools including informed consents, CRF guidelines and monitoring plans, and sharing ideas/suggestions with team members. Assists in project specific training for the clinical team where necessary. Identifies areas for potential process improvements & share potential solutions for improvements.</li><li>Performs additional tasks as assigned by Clinical Lead or Clinical Manager of CRAs (CM-CRA) (e.g. trip report review, newsletter creation, lead CRA team calls etc).</li><li>Provides trial status tracking and progress update reports to the Clinical Lead as required. Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System, CTMS). Perform QC check of reports generated from CTMS system where required.</li><li>Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts.</li><li>Responds to company, client and applicable regulatory requirements/audits/inspections federal regulatory requirements/audits.</li><li>Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner<br> </li></ul><p><b>Education and Experience Requirements:</b></p><br><ul><li>Bachelor's degree in a life science related field or a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification.</li><li>Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years as a clinical research monitor).</li><li>Valid driver's license</li></ul><p>In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.</p><br><p><b>Qualifications</b></p><br><ul><li>Proven experience in clinical research, with a minimum of 5 years of experience as a CRA.</li><li>Comprehensive knowledge of ICH-GCP guidelines and regulatory requirements.</li><li>Strong analytical skills and attention to detail to determine and address any discrepancies.</li><li>Outstanding communication and organizational skills to prioritize effectively.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Location: Based in Egypt</li><li>Languages: Fluent in Arabic and English</li></ul><p><br>Why Join Us</p><br><p>At Thermo Fisher Scientific, we compete at the highest levels to drive innovation and excellence. You'll be part of a team that values diverse perspectives and strives for flawless execution in everything we do. Your contributions will help us make a tangible impact on global health and well-being. Start your story with us today!</p><br> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights.</p>
<h4>What you’ll do</h4>
<ul>
<li>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.</li>
<li>Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.</li>
<li>Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.</li>
<li>Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.</li>
<li>Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.</li>
<li>Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.</li>
<li>Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.</li>
<li>Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.</li>
<li>Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience.</li>
<li>An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Proactive, solution-oriented, and capable of working independently within a fast-paced environment.</li>
<li>Commercially aware with a strong understanding of sales performance and financial drivers.</li>
<li>Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as commercial planning, finance, sales, and product management.</li>
<li>Able to balance local market requirements with broader business strategies and best practices.</li>
<li>Educated to degree level in business administration, finance, or a related quantitative discipline.</li>
<li>Experienced in using Microsoft applications, Salesforce, and Power BI.</li>
<li>Demonstrated success in business operations, sales operations, commercial, or finance business partnering roles.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.</li>
<li>Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.</li>
<li>A collaborative and global environment where business insights directly influence strategic decisions and market performance.</li>
<li>Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced commercial and trading performance analysis.</li>
<li>Strategic forecasting and budget planning methodologies.</li>
<li>Executive-level reporting and presentation development.</li>
<li>Cross-functional stakeholder management and international market collaboration.</li>
<li>Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p>
<h4>What you'll do</h4>
<ul>
<li>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.</li>
<li>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.</li>
<li>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.</li>
<li>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.</li>
<li>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.</li>
<li>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.</li>
<li>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.</li>
<li>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.</li>
<li>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.</li>
<li>Track learner progress and maintain training reports throughout the full learning journey.</li>
<li>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.</li>
<li>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.</li>
<li>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong understanding of VOIS customer operations strategy and values.</li>
<li>Experience facilitating technical and product-related learning programmes for new employees.</li>
<li>Ability to engage effectively with stakeholders across different organisational levels.</li>
<li>Experience in digital learning delivery and maintaining learner engagement through virtual channels.</li>
<li>Ability to support the design and enhancement of learning solutions and training materials.</li>
<li>Knowledge of gamification techniques and learning performance dashboards.</li>
<li>Self-motivated individual with the ability to build rapport quickly with diverse audiences.</li>
<li>Excellent presentation and facilitation skills, both in-person and virtual.</li>
<li>Fluent in spoken and written English.</li>
<li>Proven experience delivering classroom and virtual training programmes.</li>
<li>Advanced PowerPoint design and presentation creation skills.</li>
<li>Strong understanding of content development principles.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Knowledge of instructional design methodologies.</li>
<li>Understanding of coaching principles and development techniques.</li>
<li>Training of Trainers (TOT) certification or equivalent qualification.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to influence employee capability development and learning outcomes across the organisation.</li>
<li>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.</li>
<li>Collaboration with cross-functional business, HR, and operational stakeholders.</li>
<li>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.</li>
<li>Experience supporting a culture of learning, engagement, and continuous capability building.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilitation and learner engagement techniques.</li>
<li>Learning solution design and content enhancement practices.</li>
<li>Digital learning delivery, virtual facilitation, and gamification approaches.</li>
<li>Learning analytics, reporting, and learner performance tracking.</li>
<li>Stakeholder management within Learning & Development environments.</li>
<li>On-the-job training methodologies and capability development frameworks.</li>
<li>Training consultancy and organisational learning best practices.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p><br><br><br><b>What you’ll do</b>
<br><p>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.<br>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.<br>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.<br>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.<br>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.<br>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.<br>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.<br>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.<br>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.<br>Track learner progress and maintain training reports throughout the full learning journey.<br>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.<br>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.<br>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</p><br><br><br><b>Who you are</b>
<br><p>Strong understanding of VOIS customer operations strategy and values.<br>Experience facilitating technical and product-related learning programmes for new employees.<br>Ability to engage effectively with stakeholders across different organisational levels.<br>Experience in digital learning delivery and maintaining learner engagement through virtual channels.<br>Ability to support the design and enhancement of learning solutions and training materials.<br>Knowledge of gamification techniques and learning performance dashboards.<br>Self-motivated individual with the ability to build rapport quickly with diverse audiences.<br>Excellent presentation and facilitation skills, both in-person and virtual.<br>Fluent in spoken and written English.<br>Proven experience delivering classroom and virtual training programmes.<br>Advanced PowerPoint design and presentation creation skills.<br>Strong understanding of content development principles.</p><br> <p>Preferred Qualifications:</p><br>
<p>Knowledge of instructional design methodologies.<br>Understanding of coaching principles and development techniques.<br>Training of Trainers (TOT) certification or equivalent qualification.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><p>Opportunity to influence employee capability development and learning outcomes across the organisation.<br>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.<br>Collaboration with cross-functional business, HR, and operational stakeholders.<br>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.<br>Experience supporting a culture of learning, engagement, and continuous capability building.</p><br><br><br><b>What skills you will learn</b>
<br><p>Advanced facilitation and learner engagement techniques.<br>Learning solution design and content enhancement practices.<br>Digital learning delivery, virtual facilitation, and gamification approaches.<br>Learning analytics, reporting, and learner performance tracking.<br>Stakeholder management within Learning & Development environments.<br>On-the-job training methodologies and capability development frameworks.<br>Training consultancy and organisational learning best practices.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Learn More</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations & Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation & Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>To support Vodafone’s key strategic growth areas in Digital industry and following the Agile mind-set requires a highly capable and experienced Scrum Master.</p><br>
<p>This role will be responsible for establishing an end to end agile culture within the delivery of Consumer marketing calendar.</p><br>
<p>You will develop, manage, execute agile process & take full accountability for bringing agility to all of the consumer segments’ projects deliveries.</p><br>
<p>You will work very closely with product owners, solution architects, integration engineers, system integrators and software developers and ensure the deliveries happen in time, on budget & effectively follows the agile best practices & principles.</p><br>
<p>You will be leading & establishing an agile environment and will become a key part of major ongoing and upcoming projects for delivery. Your objective is to ensure that every project that you lead gets delivered effectively in agile and as promised.</p><br><br><br><b>Key Accountabilities</b>
<br><ul>
<li>Take E2E ownership and accountability of establishing agile values, methods, principles & practices for the delivery of digital projects.</li>
<li>Take the role of agile Scrum Master and facilitate discussions and conflict resolution, and enable the exploration of alternatives or different approaches & ensure no impact on the delivery of projects.</li>
<li>Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.</li>
<li>Coach and mentor team members on agile standards and best practices; ensure consistent best practices are applied across the work streams.</li>
<li>Ensure the correct setup & usage of CDI tools for projects & ensure project documentations are up to date for every sprint.</li>
<li>Manage stakeholders and vendor interfaces as required for technical delivery and report on project progress & activities.</li>
</ul><br><br><b>Competencies & Qualifications</b>
<br><ul>
<li>Understanding of IT technologies & architecture.</li>
<li>Strong interest & skills in software development for internet, mobile and/or communications technology</li>
<li>Excellent communication, presentation & reporting skills in English (both written and spoken)</li>
<li>Proven track record of managing complex software projects with agile methodology.</li>
<li>Certified Scrum Master with ability to manage multiple projects comfortably.</li>
<li>English (B2 or above)</li>
</ul><br><br><b>Technical & Professional Qualifications</b>
<br><ul>
<li>Certified Scrum Master/Scrum Practitioner.</li>
<li>Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role.</li>
<li>A strong technical background and ability to understand architecture, source code & technical issues to drive effective agile delivery.</li>
<li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li>
<li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li>
<li>Creative and efficient in proposing solutions to complex, time-critical problems.</li>
<li>Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.). in timely manner.</li>
<li>Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint & project goals.</li>
<li>Self-starter & self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li>
<li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions.</li>
<li>BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.</li>
</ul><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a technology-driven organization focused on building reliable, scalable, and user-friendly web applications that support business growth and exceptional user experiences. They operate in a collaborative environment where engineering, product, and design teams work closely together to transform ideas into impactful solutions. As they continue to expand their platform capabilities, they are seeking a Full Stack Developer who can take ownership of features across the full stack while contributing to technical excellence, performance optimization, and long-term scalability.<br></p><br><p><strong>Role Overview</strong></p><br><p>The Full Stack Developer will be responsible for building, maintaining, and optimizing reliable, user-friendly web applications across the full stack, with a strong emphasis on backend development. The Full Stack Developer will work closely with designers and product teams to transform ideas into real features while leveraging modern tools to improve workflows, code quality, and execution efficiency. This role is ideal for someone who thrives in a collaborative environment, can independently manage projects, and consistently delivers clean, scalable, and maintainable code.<br></p><br><p><strong>Location</strong></p><br><p>Fully Remote | 9 AM - 5PM EST<br></p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Backend Development</strong></p><br><ul><li><p>Build, maintain, and improve backend services using PHP and Laravel.</p><br></li><li><p>Design and optimize MySQL/MariaDB databases, including writing efficient SQL queries.</p><br></li><li><p>Develop backend features following MVC best practices, RESTful patterns, and scalable architecture principles.</p><br></li><li><p>Work within Linux environments, including server commands, shell scripts, cron jobs, and deployment tasks.<br></p><br></li></ul><p><strong>Frontend Development</strong></p><br><ul><li><p>Build responsive user interfaces using JavaScript, Svelte, React, jQuery, HTML, and CSS.</p><br></li><li><p>Convert Figma designs into clean and functional user interfaces.</p><br></li><li><p>Enhance interactivity and maintain legacy frontend components when required.<br></p><br></li></ul><p><strong>Code Quality & Collaboration</strong></p><br><ul><li><p>Write clean, maintainable, and well-documented code across the full stack.</p><br></li><li><p>Participate in code reviews using Git and GitHub.</p><br></li><li><p>Support version control best practices and collaborative development workflows.</p><br></li><li><p>Debug, troubleshoot, and optimize performance issues across frontend and backend systems.</p><br></li><li><p>Monitor and improve application performance to ensure smooth user experiences.<br></p><br></li></ul><p><strong>Qualifications Experience</strong></p><br><ul><li><p>3+ years of experience in full-stack development or web development.</p><br></li><li><p>Strong proficiency with PHP, JavaScript, HTML, CSS, MySQL, and Linux servers.</p><br></li><li><p>Experience building and maintaining backend services using Laravel.</p><br></li><li><p>Experience designing and optimizing MySQL/MariaDB databases and SQL queries.</p><br></li><li><p>Experience working with REST APIs and MVC architecture.</p><br></li><li><p>Experience using Git and GitHub for version control and collaborative development.</p><br></li><li><p>Experience building responsive user interfaces from Figma design files.</p><br></li><li><p>Experience debugging, troubleshooting, and optimizing application performance.</p><br></li><li><p>Experience working within Linux environments, including server administration and deployment-related tasks.</p><br></li><li><p>Experience with Svelte and jQuery is preferred.</p><br></li><li><p>Experience with AWS, including services such as EC2, RDS, and S3, is a plus.</p><br></li><li><p>Experience with CI/CD pipelines or automated testing is a plus.<br></p><br></li></ul><p><strong>Qualifications Skills</strong></p><br><ul><li><p>Strong understanding of scalable architecture principles and backend development best practices.</p><br></li><li><p>Ability to write clean, maintainable, and well-documented code.</p><br></li><li><p>Strong performance optimization and troubleshooting capabilities.</p><br></li><li><p>Strong problem-solving and critical-thinking skills.</p><br></li><li><p>Ability to manage projects and features independently from development through deployment.</p><br></li><li><p>Ability to collaborate effectively with product, design, and engineering stakeholders.</p><br></li><li><p>Strong ownership mindset with the ability to manage features end-to-end.</p><br></li><li><p>Comfortable working in fast-paced environments with changing priorities.</p><br></li><li><p>Passion for continuous learning, process improvement, and knowledge sharing.</p><br></li><li><p>Strong awareness of UI/UX principles and user experience considerations.<br></p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>High-quality backend features are delivered efficiently, securely, and at scale.</p><br></li><li><p>Product features are successfully launched through effective collaboration with designers and product teams.</p><br></li><li><p>Clean, maintainable, and well-reviewed code is consistently delivered.</p><br></li><li><p>Applications demonstrate strong performance through optimized queries, fast page loads, and stable infrastructure.</p><br></li><li><p>Modern tools and workflows are leveraged to improve development efficiency and output quality.<br></p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This is an opportunity to join a high-impact engineering team where your contributions directly influence product development and user experience. The Full Stack Developer will have ownership of meaningful components across the technology stack while working closely with cross-functional teams to deliver scalable, high-quality solutions. This role offers the flexibility of remote work, significant technical ownership, and the opportunity to contribute to engineering best practices while helping shape the future direction of the platform.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Req ID:526386 </span></p><br>
<p><span>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</span></p><br>
<p><span>Could you be the full-time Civil Works Interface Lead Engineer cairo we’re looking for?</span></p><br><p><span><strong>Your future role</strong></span></p><br>
<p><span>Take on a new challenge and apply your *civil engineering* expertise in a cutting-edge field. You’ll work alongside *collaborative and innovative* teammates.</span></p><br>
<p><span>You'll play a pivotal role in ensuring seamless coordination between Civil Works (CW) and Electromechanical (E&M) designs, driving integration and managing interfaces to deliver excellence. Day-to-day, you’ll work closely with teams across the business (*Civil Work contractors, Electromechanical field teams, and external stakeholders*), *review site clash reports*, and much more.</span></p><br>
<p><span>You’ll specifically take care of *defining interface control documents (ICD) and integration processes*, but also *leading design reviews with clients to ensure satisfaction in all Civil Interface activities*.</span></p><br>
<p><strong><span>We’ll look to you for:</span></strong></p><br>
<ul>
<li>
<p><span>Leading technical coordination between Civil Works and Electromechanical designs, including interfaces management and design integration.</span></p><br>
</li>
<li>
<p><span>Defining interface control documents (ICD) relevant to Civil Work interfaces.</span></p><br>
</li>
<li>
<p><span>Establishing Civil Work integration processes with contractors, including CAD manuals, CSD (Combined Service Drawings), and BIM rules.</span></p><br>
</li>
<li>
<p><span>Gathering and validating Electromechanical installation requirements with Civil Work entities to ensure system requirements are implemented in Civil Work designs.</span></p><br>
</li>
<li>
<p><span>Preparing and validating interface control documents and drawings with Civil Work entities and the client.</span></p><br>
</li>
<li>
<p><span>Reviewing Civil Work design drawings, CSDs, and ensuring system interface requirements are incorporated.</span></p><br>
</li>
<li>
<p><span>Coordinating modifications required by the Electromechanical field with Civil engineers.</span></p><br>
</li>
<li>
<p><span>Interfacing with other disciplines to ensure proper coordination of systems aspects.</span></p><br>
</li>
<li>
<p><span>Reviewing site clash reports, evaluating impacts, and proposing resolution strategies in collaboration with Civil Work entities.</span></p><br>
</li>
<li>
<p><span>Engaging with external stakeholders, such as Civil Defence Authorities, and supporting validation of Civil Designs by external authorities.</span></p><br>
</li>
<li>
<p><span>Leading the production of structural designs related to railway system aspects.</span></p><br>
</li>
</ul>
<p><span><strong>All about you</strong></span></p><br>
<p><span>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</span></p><br>
<ul>
<li>
<p><span>University degree in Civil Engineering.</span></p><br>
</li>
<li>
<p><span>Consistent knowledge of railway systems, standards, and equipment, especially those involved in installation and interfaces with Civil Works.</span></p><br>
</li>
<li>
<p><span>At least 10 years of experience in engineering/technical functions, including 5 years in leadership roles within international railway projects.</span></p><br>
</li>
<li>
<p><span>Strong understanding of coordination processes.</span></p><br>
</li>
<li>
<p><span>Proficiency in BIM concepts and advanced BIM software skills.</span></p><br>
</li>
<li>
<p><span>Proficiency in CAD software.</span></p><br>
</li>
<li>
<p><span>Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).</span></p><br>
</li>
<li>
<p><span>Fluency in English or the contract language.</span></p><br>
</li>
<li>
<p><span>Excellent relationship-building skills with partners and clients.</span></p><br>
</li>
<li>
<p><span>Strong presentation and communication skills.</span></p><br>
</li>
</ul>
<p><span><strong>Things you’ll enjoy</strong> Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</span></p><br>
<ul>
<li>
<p><span>Enjoy stability, challenges, and a long-term career free from boring daily routines.</span></p><br>
</li>
<li>
<p><span>Work with new security standards for rail signalling.</span></p><br>
</li>
<li>
<p><span>Collaborate with transverse teams and helpful colleagues.</span></p><br>
</li>
<li>
<p><span>Contribute to innovative projects.</span></p><br>
</li>
<li>
<p><span>Utilise our inclusive and dynamic working environment.</span></p><br>
</li>
<li>
<p><span>Steer your career in whatever direction you choose across functions and countries.</span></p><br>
</li>
<li>
<p><span>Benefit from our investment in your development through award-winning learning opportunities.</span></p><br>
</li>
<li>
<p><span>Progress towards leadership roles or other technical specialisations.</span></p><br>
</li>
<li>
<p><span>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).</span></p><br>
</li>
</ul><p><span>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</span></p><br>
<p><span><strong>Important to note</strong></span></p><br>
<p><span>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</span></p><br>
</div>
<p><h4>About Benya Group</h4>
<p>AlfaBenya is the powerhouse collaboration between alfanar, a leader in electrical products' manufacturing and construction in the Middle East and Asia, and Benya Group, the top-tier digital solutions and ICT infrastructure provider in Egypt, Africa, and the Middle East. Serving as the cornerstone of digital solutions and ICT infrastructure, Benya Group is redefining technological excellence across Egypt, Africa, and the Middle East pioneering the frontier of digital solutions and ICT infrastructure.</p>
<h4>Shaping the digital future of your business</h4>
<p>At the core of our business, we are a driving force in Information and Communication Technology (ICT), driving operational excellence and innovation across the enterprise, government, telecommunications, and banking sectors in the Kingdom of Saudi Arabia.</p>
<h4>Our purpose</h4>
<p>We accelerate business success in the rapidly expanding market of Saudi Arabia. Our focus is on providing cutting-edge solutions in digital transformation, infrastructure, and renewable energy.</p>
<h4>A gateway to agile, intelligent ICT</h4>
<p>Outdated ICT frameworks are a relic of the past. With alfaBenya, you transition to an agile, intelligent infrastructure that turns challenges into opportunities effortlessly.</p>
<p>Our end-to-end solutions go beyond fulfilling immediate needs; they set new industry standards. We deploy globally renowned practices to deliver operational excellence and transformative business outcomes.</p>
<h4>AlfaBenya's comprehensive solutions</h4>
<p>AlfaBenya bridges the gap between ambition and realization, providing a comprehensive suite of ICT services that elevate your operational capabilities. From orchestrating Smart City initiatives to pioneering next-gen data centers, our portfolio is a blend of state-of-the-art solutions designed to solve complex problems, achieve efficiency, and enhance your operations digitally.</p>
<h4>Our services</h4>
<ul>
<li>Building next-generation data centers</li>
<li>Automated operations excellence</li>
<li>Architecting robust networking foundations</li>
<li>Robust security</li>
<li>Robotics & soft robotics</li>
<li>Internet of Things</li>
<li>Artificial intelligence & deep learning</li>
</ul>
<h4>Job purpose</h4>
<p>Responsible for preparing product designs, performing testing and validation activities, and analyzing results to ensure compliance with technical specifications, quality standards, and customer requirements, while supporting the development and improvement of reliable and efficient engineering solutions.</p>
<h4>Key accountability areas</h4>
<p><strong>Engineering solutions development and implementation</strong><br>
Design and develop product solutions in accordance with approved specifications, applicable standards, and customer requirements.<br>
Prepare design calculations, drawings, and technical documents to meet functional and performance criteria.<br>
Apply established design procedures and engineering practices to ensure accuracy, consistency, and compliance.</p>
<p><strong>Testing and validation</strong><br>
Perform testing and validation activities to verify product functionality, reliability, and performance under defined conditions.<br>
Set up test configurations, record results, and analyze data to confirm compliance with technical and quality requirements.<br>
Document test outcomes and highlight deviations for further evaluation.</p>
<p><strong>Project coordination and execution</strong><br>
Execute assigned tasks within product development projects in line with approved plans and schedules.<br>
Coordinate with related functions to ensure the availability of required inputs, materials, and technical information.<br>
Track progress of engineering activities and report status to the direct supervisor.</p>
<p><strong>Continuous improvement</strong><br>
Analyze design and test results to identify improvement opportunities in product performance and efficiency.<br>
Support the implementation of design enhancements and standardization initiatives.<br>
Contribute to resolving technical issues through structured problem-solving methods.</p>
<p><strong>Cross-functional collaboration</strong><br>
Liaise with internal teams to ensure proper alignment between design requirements, testing activities, and production or project needs.<br>
Provide technical clarification and support during design reviews and product development stages.<br>
Maintain effective communication to ensure timely completion of engineering deliverables.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policy and procedures and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor's degree in Electrical Engineering or any relevant field</p>
<h4>Work experience</h4>
<p>4 to 6 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Product testing</li>
<li>Production testing</li>
<li>Program testing</li>
<li>Quality testing</li>
<li>System testing</li>
<li>Testing methodologies</li>
<li>Testing-operating systems</li>
<li>Testing-performance</li>
<li>Design</li>
<li>Design specifications</li>
<li>Design tools</li>
</ul></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Design, plan, deploy and manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p>
<h4>Key accountabilities</h4>
<p>Key accountabilities and decision ownership:</p>
<ul>
<li>Develop, implement & maintain network policies, standards and procedures in alignment with industry best practices & compliance requirements for the customers.</li>
<li>Design and implement LAN, WAN, SD-WAN, and data center networks.</li>
<li>Configure and support routing, switching, wireless, and VPN solutions.</li>
<li>Define standards and requirements to manage and monitor network performance and resolve incidents.</li>
<li>Support network security integration with firewalls and other security solutions.</li>
<li>Maintain network documentation and diagrams.</li>
<li>Ensure compliance with network security and operational standards.</li>
<li>Configure and install network hardware and software.</li>
<li>Troubleshoot connectivity issues and monitor network performance.</li>
<li>Perform regular maintenance and firmware updates on network devices.</li>
</ul>
<h4>Project management</h4>
<ul>
<li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li>
<li>Proactively identify opportunities for continuous improvement in service delivery processes.</li>
<li>Ensure that networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li>
<li>Identify and mitigate risks throughout the delivery lifecycle.</li>
</ul>
<h4>Stakeholder management</h4>
<ul>
<li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li>
<li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li>
</ul>
<h4>Risk management</h4>
<ul>
<li>Oversee the establishment and implementation of contingency plans.</li>
<li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li>
<li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li>
<li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li>
<li>Identify potential risks to project delivery and implement mitigation strategies to minimize disruption.</li>
<li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li>
</ul>
<h4>Compliance & auditing</h4>
<ul>
<li>Ensure the networks delivery aligns with the relevant regulations, compliance frameworks & industry standards.</li>
<li>Oversee internal & external security audits to assess compliance & identify areas for improvement.</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>3 to 5 years experience in network solutions and devices implementations.</li>
<li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li>
<li>Strong communication, interpersonal and presentation skills.</li>
<li>Proven teamwork skills, with the ability to work and influence others.</li>
<li>Excellent command of Arabic and English.</li>
<li>Experience in large-scale networking projects across diverse environments.</li>
<li>Demonstrated expertise in areas such as strong understanding of TCP/IP, routing, and switching.</li>
<li>Ability to troubleshoot complex network issues.</li>
<li>Must have technical / professional qualifications:</li>
<ul>
<li>CCNA / CCNP or equivalent certifications.</li>
<li>Understanding of network security fundamentals.</li>
<li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms.</li>
<li>Strong understanding of ICT systems integration methodologies.</li>
<li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li>
<li>Strong knowledge of network and security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li>
<li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li>
<li>Familiarity with networks technologies and tools.</li>
<li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li>
<li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li>
</ul>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>