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<p>Arab Consulting Engineers “Moharram–Bakhoum” — ACE is seeking experienced data-centre professionals for upcoming mission-critical projects.</p><p>Candidates should hold at least one of the following valid certifications:</p><ul><li><p>Accredited Tier Designer — ATD, Uptime Institute</p></li><li><p>Certified Data Centre Expert — CDCE, or equivalent</p></li><li><p>Certified Data Centre Facilities Operations Manager — CDFOM, or equivalent</p></li></ul><p></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Support the design and technical review of data-centre facilities.</p></li><li><p>Review electrical, mechanical, cooling and redundancy strategies.</p></li><li><p>Assess Tier compliance, concurrent maintainability and potential single points of failure.</p></li><li><p>Review operational readiness, maintainability, testing and commissioning requirements.</p></li><li><p>Advise on preventive maintenance, capacity management, incident response and business continuity.</p></li><li><p>Coordinate with multidisciplinary design and project teams.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Telecommunications, Facilities Management or a related discipline.</p></li><li><p>Relevant experience in data-centre design, construction, commissioning or operations.</p></li><li><p>Experience with mission-critical or Tier III/Tier IV facilities is preferred.</p></li><li><p>Good knowledge of data-centre power, cooling, fire protection, security and ICT infrastructure.</p></li><li><p>Strong coordination, reporting and English communication skills.</p></li></ul><p></p>

<ul><li><p>Respond to incoming inquiries from clients via phone, email, or chat.</p></li><li><p>Provide accurate information about Talaat Mostafa Group's properties, services, policies, and procedures.</p></li><li><p>Assist customers in understanding the company's offerings and guide them through the process of purchasing or leasing properties.</p></li><li><p>Handle and resolve customer issues, documenting interactions in the CRM system.</p></li><li><p>Collaborate with sales agents and other team members to provide a seamless customer experience.</p></li><li><p>Schedule property viewings and follow up with clients to ensure satisfaction.</p></li><li><p>Maintain a high level of knowledge about the company’s listings, services, and real estate market trends.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> 1-2 years in customer service, call center, or related field.</p></li><li><p><strong>Skills:</strong></p><ul><li><p>Strong verbal and written communication skills.</p></li><li><p>Active listening skills with the ability to understand client needs.</p></li><li><p>Ability to stay organized, multitask, and handle high volumes of calls or messages.</p></li><li><p>Familiarity with CRM or call center software is beneficial.</p></li><li><p>Positive attitude, problem-solving abilities, and teamwork orientation.</p></li></ul></li></ul><p></p>

<p><h4>Position summary</h4> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!</p><p><strong>THE ROLE</strong></p><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU LL THRIVE HERE IF YOU</strong></p><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Key Responsibilities:Identify and develop new business opportunities within the architectural and construction sectors. Meet with clients (consultants, developers, contractors) to understand their technical needs and project requirements. Prepare and deliver technical presentations, proposals, and quotations to clients. Collaborate with the Technical Office and Design Team to develop tailored solutions and ensure client satisfaction. Follow up on quotations, negotiations, and closing deals to meet sales targets. Maintain and expand a database of clients, consultants, and suppliers. Provide after-sales support and ensure proper project handover. Stay updated on market trends, competitor activities, and industry developments. Prepare regular reports on sales performance, market feedback, and forecasts. <br>Qualifications:Bachelor’s degree in architecture, or a related field.2–4 years of experience as a Sales Engineer or in a similar technical sales role (preferably in architectural or construction materials/services). Strong understanding of architectural drawings, materials, and design concepts. Excellent communication, negotiation, and presentation skills. Proficiency in Auto CAD, MS Office, and other relevant software. Self-motivated, target-driven, and able to work independently or as part of a team. Valid driving license is a plus.

Responsibilities:Manage customer inquiries and complaints across multiple channels—including phone, email, in-person meetings, social media, and the TMG Life app—ensuring swift, satisfactory resolutions. Collaborate with internal teams to track complaint progress, ensure high-quality service delivery, and assess customer satisfaction. Provide accurate information regarding company and city authority services, guiding customers through updates, appointment adjustments, and inspection results. Monitor complaints through to completion, conduct post-resolution follow-ups, and escalate technical or validity issues to specialized vendors when necessary. Maintain comprehensive interaction logs, perform customer satisfaction surveys, generate daily activity reports, and contribute to continuous service quality improvements. Actively participate in interdepartmental meetings and support organizational cost-control efforts through efficient resource management.<br>Qualifications:Education & Experience: Bachelor’s degree or equivalent practical experience in Customer Service or a related field. Communication & Conflict Resolution: Excellent verbal and written communication skills, with a proven ability to handle high-friction customer complaints professionally and calmly. Organization & Multitasking: Strong coordination and follow-up capabilities, with a demonstrated ability to manage multiple concurrent cases under pressure. Industry Knowledge: Basic familiarity with city management, irrigation, or maintenance services is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Purpose of Role: Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br> Key Responsibilities: Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.<br>g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt Experience: 12–15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles Relationships &amp; Network: Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.<br>g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs) Skills: Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts Profile Fit: Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements</span> </div>

We are looking for a proactive Dev Ops Engineer with 1-3 years of experience to support the development, deployment, and maintenance of scalable applications and infrastructure. The ideal candidate should have hands-on experience with cloud platforms, CI/CD pipelines, containerization, and automation tools. Key Responsibilities Build, maintain, and optimize CI/CD pipelines. Manage cloud infrastructure and application deployments. Automate operational and deployment processes. Monitor system performance, availability, and security. Troubleshoot infrastructure and application issues. Collaborate with development teams to improve deployment efficiency and reliability. Implement Infrastructure as Code (IaC) and Dev Ops best practices. Requirements Bachelor's degree in Computer Science, Engineering, or a related field.1-3 years of experience in Dev Ops, Cloud Engineering, or System Administration. Strong knowledge of Linux and Git. Experience with CI/CD tools (Jenkins, Git Hub Actions, Git Lab CI/CD, Azure Dev Ops). Hands-on experience with Docker and basic Kubernetes concepts. Familiarity with AWS, Azure, or GCP. Experience with scripting languages such as Bash, Python, or Power Shell. Knowledge of Infrastructure as Code tools (Terraform preferred). Good problem-solving and communication skills.

Role Overview The Merchant Specialist will be responsible for onboarding new merchants, supporting them in daily payment operations, and ensuring continuous engagement and transaction growth on the Stryve platform. Key Responsibilities• Onboard new merchants onto Stryve’s platform• Guide merchants through the payment setup and activation process• Support merchants in daily payment operations and transactions• Monitor transaction performance and usage levels• Follow up regularly to ensure active engagement• Resolve merchant issues in coordination with Operations & Finance• Identify opportunities to increase transaction volume• Maintain accurate merchant records using CRM• Collect structured feedback and report insights to internal teams Requirements2–4 years of experience in Customer Success, Account Management, or Merchant Support Experience in Fin Tech, digital payments, or B2B platforms is highly preferred Strong communication and relationship management skills Proven sales experience Ability to deliver effective presentations and conduct product demonstrations Experience in training clients on products or services Demonstrated success in sales management, business development and customer acquisition Ability to work independently and collaboratively in a team environment Self-motivated with a strong work ethic and desire to succeed Fluent in English and Arabic Bachelor's degree in Business or related field

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking a detail-oriented and analytical Financial Auditor to join our Finance team. The Financial Auditor will be responsible for evaluating financial records, internal controls, and accounting processes to ensure accuracy, compliance, and operational efficiency. The ideal candidate will have strong auditing knowledge, excellent analytical skills, and experience working in a corporate environment, preferably within the software or technology industry.<br><strong>Key Responsibilities</strong><br><ul><li>Conduct internal financial audits to evaluate the effectiveness of financial controls and compliance with company policies.</li><li>Review financial statements, accounting records, and supporting documentation for accuracy and completeness.</li><li>Assess financial processes and identify risks, control weaknesses, and opportunities for improvement.</li><li>Ensure compliance with applicable accounting standards, tax regulations, and financial reporting requirements.</li><li>Prepare audit reports with findings, recommendations, and action plans.</li><li>Monitor the implementation of corrective actions resulting from audit findings.</li><li>Collaborate with Finance, Accounting, HR, Procurement, and other departments during audit engagements.</li><li>Assist with external audits by preparing documentation and responding to auditor requests.</li><li>Review expense reports, vendor payments, revenue recognition, payroll transactions, and other financial activities.</li><li>Evaluate internal policies and procedures to ensure they support efficient financial operations.</li><li>Maintain audit documentation in accordance with professional standards.</li><li>Stay current with changes in accounting standards, financial regulations, and auditing best practices.</li></ul><br><strong>Requirements</strong><br><strong>Qualifications</strong><br><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>3-5+ years of experience in financial auditing, internal auditing, accounting, or a related finance role.</li><li>Experience in the software, IT, or technology industry is preferred.</li><li>Professional certification such as CPA, CIA, ACCA, or equivalent is a plus.</li><li>Strong understanding of accounting principles, financial reporting, and internal control frameworks.</li><li>Knowledge of IFRS or GAAP, depending on company requirements.</li><li>Proficiency in Microsoft Excel and ERP/accounting systems.</li><li>Experience with audit management tools is an advantage.</li></ul><br><strong>Required Skills</strong><br><ul><li>Strong analytical and problem-solving skills.</li><li>High attention to detail and accuracy.</li><li>Excellent written and verbal communication skills.</li><li>Ability to handle confidential financial information with integrity.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and manage multiple audit assignments.</li><li>Critical thinking and risk assessment capabilities.</li><li>Team player with strong interpersonal skills.</li></ul><br><strong>Preferred Qualifications</strong><br><ul><li>Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.</li><li>Familiarity with financial controls in SaaS or software business models.</li><li>Experience supporting external audits and regulatory compliance initiatives.</li></ul><br> </div>

Role Overview The Merchant Specialist will be responsible for onboarding new merchants, supporting them in daily payment operations, and ensuring continuous engagement and transaction growth on the Stryve platform. Key Responsibilities• Onboard new merchants onto Stryve’s platform• Guide merchants through the payment setup and activation process• Support merchants in daily payment operations and transactions• Monitor transaction performance and usage levels• Follow up regularly to ensure active engagement• Resolve merchant issues in coordination with Operations & Finance• Identify opportunities to increase transaction volume• Maintain accurate merchant records using CRM• Collect structured feedback and report insights to internal teams Requirements2–4 years of experience in Customer Success, Account Management, or Merchant Support Experience in Fin Tech, digital payments, or B2B platforms is highly preferred Strong communication and relationship management skills Proven sales experience Ability to deliver effective presentations and conduct product demonstrations Experience in training clients on products or services Demonstrated success in sales management, business development and customer acquisition Ability to work independently and collaboratively in a team environment Self-motivated with a strong work ethic and desire to succeed Bachelor's degree in Business or related field

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a detail-oriented and analytical Financial Auditor to join our Finance team.<br> The Financial Auditor will be responsible for evaluating financial records, internal controls, and accounting processes to ensure accuracy, compliance, and operational efficiency.<br> The ideal candidate will have strong auditing knowledge, excellent analytical skills, and experience working in a corporate environment, preferably within the software or technology industry.<br> Key Responsibilities Conduct internal financial audits to evaluate the effectiveness of financial controls and compliance with company policies.<br> Review financial statements, accounting records, and supporting documentation for accuracy and completeness.<br> Assess financial processes and identify risks, control weaknesses, and opportunities for improvement.<br> Ensure compliance with applicable accounting standards, tax regulations, and financial reporting requirements.<br> Prepare audit reports with findings, recommendations, and action plans.<br> Monitor the implementation of corrective actions resulting from audit findings.<br> Collaborate with Finance, Accounting, HR, Procurement, and other departments during audit engagements.<br> Assist with external audits by preparing documentation and responding to auditor requests.<br> Review expense reports, vendor payments, revenue recognition, payroll transactions, and other financial activities.<br> Evaluate internal policies and procedures to ensure they support efficient financial operations.<br> Maintain audit documentation in accordance with professional standards.<br> Stay current with changes in accounting standards, financial regulations, and auditing best practices.<br> Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or a related field.<br> 3–5+ years of experience in financial auditing, internal auditing, accounting, or a related finance role.<br> Experience in the software, IT, or technology industry is preferred.<br> Professional certification such as CPA, CIA, ACCA, or equivalent is a plus.<br> Strong understanding of accounting principles, financial reporting, and internal control frameworks.<br> Knowledge of IFRS or GAAP, depending on company requirements.<br> Proficiency in Microsoft Excel and ERP/accounting systems.<br> Experience with audit management tools is an advantage.<br> Required Skills Strong analytical and problem-solving skills.<br> High attention to detail and accuracy.<br> Excellent written and verbal communication skills.<br> Ability to handle confidential financial information with integrity.<br> Strong organizational and time management skills.<br> Ability to work independently and manage multiple audit assignments.<br> Critical thinking and risk assessment capabilities.<br> Team player with strong interpersonal skills.<br> Preferred Qualifications Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.<br> Familiarity with financial controls in SaaS or software business models.<br> Experience supporting external audits and regulatory compliance initiatives.<br></span> </div>

Company Description Teleperformance is a French multinational leader in outsourced customer experience management, operating in more than 80 countries worldwide. In Egypt, Teleperformance has been present since 2007 and now runs seven sites across New Cairo, Mohandessin, Kattamya, Alexandria, and Tanta. The company manages over 45 projects serving markets such as Canada, the US, the UK, the Middle East, and Egypt in more than 25 languages.<br>Role Description<br>This is a full-time, on-site Customer Service English Account role based in Qesm 1st New Cairo. The role involves handling inbound and outbound customer interactions in English via phone, email, or chat, addressing inquiries, resolving issues, and providing accurate information. Daily responsibilities include documenting customer cases, following established procedures, and escalating complex problems when necessary.<br>Fluency in English is a Must ( B2 or Above) Recent graduate or equivalent educational background; previous customer service experience is an advantage but not mandatory. Ability to work on-site in Qesm 1st New Cairo and commit to rotating shifts, including weekends or holidays if required. Strong multitasking, time management, and basic computer skills (typing, CRM systems, email, and chat tools).

<p>A technical support representative is required to be knowledgeable of the relevant RSA product and help the customer to reach a satisfying solution to his issue. Technical support staff resolve clients or customers' technical issues via email and phone. The job may include remote implementation under certain conditions.&nbsp;</p><p><br></p><p><b>Principal responsibilities and Duties:&nbsp;</b></p><p><br></p><p>Required to support and instruct less experienced co-workers, through classroom training sessions or on-the-job mentoring. Has a key role in preparing the training plans for the local and global teams Has a key role in leading the global technical sessions and huddles for the global teams Contributes in the technical gap analysis for the global teams Able to handle highly escalated cases with a great sense of professionalism. Reviews technical solution articles for accuracy and completeness, and give feedback to the authors Mentors and/or coaches less experienced team members Helps develop and participate in presentations and informal training for the global team Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions. Responsible for validating new product patches and features by testing in lab environment. Cascading knowledge to the local team including new releases and patches or known bugs. Supervises the On-Boarding plan for the new hires. Performing case reviews for the team members and take appropriate actions.</p><p><br></p><p><b>&nbsp;Required Skills:</b></p><p><br></p><p>&nbsp;Excellent customer communication and handling skills Excellent interpersonal skills Excellent problem solving &amp; logical thinking. Ability to work under high pressure. Ability to work within a Team. Flexibility in handling business needs Self-motivated and self-learner Ability to share knowledge and conduct Technical Sessions Ability to coach junior engineers. Ability to work on highly escalated cases and provide Executive summaries.&nbsp;</p><p><br></p><p><b>Technical Skills:</b></p><p><br></p><p>&nbsp;Mastering Linux based servers, network protocols and web-based applications including hands-on experience, troubleshooting and administration. Mastering Database SQL knowledge including hands-on experience, troubleshooting and administration. Familiar with the ethical hacking principals API/SDK knowledge is a must. One or more of the below skills is a huge plus. RHCE, CISSP, CEH, OSCP, Security+, ITIL&nbsp;</p><p><br></p><p><b>Education Required:&nbsp;</b></p><p><br></p><p>Bachelors in IT, Communications or Computer Science 8+ years&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Martico Reefer Solutions, an international freight forwarding and logistics company, is looking for an experienced Financial Controller to lead our finance function and support our continued growth. Key Responsibilities Lead all finance and accounting operations. Oversee financial reporting, budgeting, forecasting, and cash flow management. Ensure compliance with accounting standards, tax regulations, and internal controls. Manage month-end/year-end closing, audits, and treasury activities. Provide financial analysis and strategic support to senior management. Lead and develop the finance team while driving process improvements. Requirements Bachelor's degree in Accounting, Finance, or a related field.8–12 years of progressive finance experience, including 3–5 years as a Financial Controller or in a senior finance leadership role. Mandatory experience in the freight forwarding, logistics, shipping, or transportation industry. Strong knowledge of financial reporting, budgeting, treasury, taxation, IFRS, and internal controls. Experience with ERP systems and advanced Microsoft Excel. Professional certification (CPA, CMA, ACCA, or equivalent) is an advantage. Excellent leadership, analytical, communication, and problem-solving skills. Fluency in English is required.<br>???? To apply: Send your updated CV to hr@marticoegypt.com with "Financial Controller" in the email subject line.

Role Overview The Merchant Specialist will be responsible for onboarding new merchants, supporting them in daily payment operations, and ensuring continuous engagement and transaction growth on the Stryve platform. Key Responsibilities• Onboard new merchants onto Stryve’s platform• Guide merchants through the payment setup and activation process• Support merchants in daily payment operations and transactions• Monitor transaction performance and usage levels• Follow up regularly to ensure active engagement• Resolve merchant issues in coordination with Operations & Finance• Identify opportunities to increase transaction volume• Maintain accurate merchant records using CRM• Collect structured feedback and report insights to internal teams Requirements2–4 years of experience in Customer Success, Account Management, or Merchant Support Experience in Fin Tech, digital payments, or B2B platforms is highly preferred Strong communication and relationship management skills Proven sales experience Ability to deliver effective presentations and conduct product demonstrations Experience in training clients on products or services Demonstrated success in sales management, business development and customer acquisition Ability to work independently and collaboratively in a team environment Self-motivated with a strong work ethic and desire to succeed Fluent in English and Arabic Bachelor's degree in Business or related field

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We are seeking an experienced Scrum Master / Agile Coach to facilitate Agile delivery, foster high-performing teams, and drive continuous improvement across enterprise projects. The ideal candidate will have expertise in Scrum ceremonies, sprint management, impediment resolution, Agile coaching, and stakeholder collaboration to ensure the successful delivery of business and technology initiatives. Key Responsibilities Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Manage sprint planning, execution, and delivery to ensure alignment with business priorities. Remove impediments and blockers that impact team productivity and delivery. Coach Agile teams, Product Owners, and stakeholders on Scrum principles, Agile practices, and continuous improvement. Foster a collaborative, self-organizing, and high-performing team environment. Monitor sprint progress, team velocity, and Agile metrics to improve delivery effectiveness. Support backlog refinement and ensure user stories are well-defined and prioritized. Collaborate with Product Owners, business stakeholders, and technical teams to align project goals and expectations. Promote Agile best practices, governance, and delivery standards across multiple teams. Identify risks and dependencies, facilitating proactive resolution and stakeholder communication.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience facilitating Scrum ceremonies .</li><li>Hands-on experience with Sprint Management , including planning, execution, tracking, and reporting.</li><li>Proven ability in Impediment Removal and risk mitigation.</li><li>Experience providing Agile Coaching to Scrum teams, Product Owners, and stakeholders.</li><li>Strong skills in Stakeholder Alignment , communication, and expectation management.</li><li>Deep understanding of Scrum , Agile , Kanban , and Lean principles.</li><li>Experience using Agile project management tools such as Jira OR Azure DevOps OR Rally .</li><li>Strong facilitation, leadership, conflict resolution, and problem-solving skills.</li><li>Experience coaching multiple Agile teams in enterprise environments.</li><li>Familiarity with SAFe , LeSS , or SEMAIL_ADDRESS frameworks.</li><li>Experience with Agile metrics, dashboards, and continuous improvement initiatives.</li><li>Knowledge of DevOps and CI/CD practices.</li><li>Experience supporting digital transformation or enterprise modernization programs.</li><li>Scrum certifications such as PSM , CSM , SAFe Scrum Master , or equivalent.</li><li>Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, Project Management, or a related field.</li><li>6 12+ years of experience in Scrum Master, Agile Coach, Agile Project Management, or Agile Delivery roles.</li><li>Experience leading Agile transformation initiatives across enterprise organizations.</li><li>Strong stakeholder management and executive communication skills.</li><li>Ability to mentor teams and drive organizational Agile maturity.</li><li>Experience working in cross-functional, distributed, and global teams.</li><li>Passion for continuous improvement, servant leadership, and Agile excellence.</li></ul><p></p></section>

Role Overview The Merchant Specialist will be responsible for onboarding new merchants, supporting them in daily payment operations, and ensuring continuous engagement and transaction growth on the Stryve platform. Key Responsibilities• Onboard new merchants onto Stryve’s platform• Guide merchants through the payment setup and activation process• Support merchants in daily payment operations and transactions• Monitor transaction performance and usage levels• Follow up regularly to ensure active engagement• Resolve merchant issues in coordination with Operations & Finance• Identify opportunities to increase transaction volume• Maintain accurate merchant records using CRM• Collect structured feedback and report insights to internal teams Requirements2–4 years of experience in Customer Success, Account Management, or Merchant Support Experience in Fin Tech, digital payments, or B2B platforms is highly preferred Strong communication and relationship management skills Proven sales experience Ability to deliver effective presentations and conduct product demonstrations Experience in training clients on products or services Demonstrated success in sales management, business development and customer acquisition Ability to work independently and collaboratively in a team environment Self-motivated with a strong work ethic and desire to succeed Fluent in English and Arabic Bachelor's degree in Business or related field

Company Description Nile Developments is an established Egyptian developer, investor, and operator of mixed-use real estate projects, active since 2002. The company has delivered leading developments in New Cairo, Al-Mansoura, and the New Administrative Capital. Its track record has positioned Nile Developments as one of the most experienced and reputable real estate developers in the New Administrative Capital and across Egypt.<br>Role Description The Senior Property Consultant role is a full-time, on-site position based in Cairo, Egypt. The Senior Property Consultant will be responsible for managing the full sales cycle, including prospecting, qualifying leads, conducting property viewings, and closing sales for Nile Developments’ projects. <br>Qualifications Proven experience in real estate sales or property consultancy, preferably in mixed-use or high-end residential and commercial projects. Strong client relationship and negotiation skills, with the ability to understand client needs and provide tailored property solutions. Solid understanding of the Egyptian real estate market, particularly New Cairo, New Administrative Capital, and similar emerging areas. Bachelor’s degree in Business, Marketing, Real Estate, or a related field, or equivalent relevant experience.