office manager Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>SCOPE</strong> </div> <div> Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.</div> <div> <br> </div> <div> <strong>OVERALL OBJECTIVES</strong> </div> <div> The job of <strong>Assistant Groups &amp; Events Manager</strong> is executed satisfactorily when:</div> <ul> <li> The Hotel achieves its Financial Objectives.</li> <li> The Group and Events Sales team that the person works with achieves their Revenue Objectives.</li> <li> The person achieves their Personal Objectives.</li> </ul> <div> <br> </div> <div> <br> <br> </div> <div> At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Assistant manager of groups &amp; events<strong> </strong>fulfils <em>their</em> role as a Talent Development Ambassador when:</div> <ul> <li> They actively support and implement Talent Development initiatives as a part of their daily activities.</li> <li> They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.</li> <li> They support and initiate transfer, cross exposure and task force assignments for their team.</li> <li> They personally conduct performance evaluations with their team on a regular basis and take personal interest for their talents development plans.</li> <li> They recruit and select potential talent according to current and future department, hotel and Kempinski s needs including conducting interviews for positions in their department.</li> </ul> <div> <strong>AIN RESPONSIBILITIES</strong> </div> <div> <br> </div> <ul> <li> Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.</li> <li> Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. </li> <li> Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.</li> <li> Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.</li> <li> Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. </li> <li> Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.</li> <li> Carry out site inspections with potential MICE clients in coordination with the Field Sales department.</li> <li> Realize up sell possibilities to meet and surpass Group &amp; Event budget goals.</li> <li> Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards.</li> <li> Create activities to ensure ongoing maintenance of bookings.</li> <li> Generate proper proposals and contracts.</li> <li> Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.</li> <li> Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). </li> <li> Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded.</li> <li> Introduce the Event Manager / Groups &amp; Events Coordinator to the client.</li> <li> Conduct Exit Interviews with important customer after their event asking for future business.</li> <li> Cross-sell to other hotels within the Kempinski Group (and GHA).</li> <li> Regular competition checks.</li> <li> Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.</li> <li> Properly maintain LOS/CAN and UNC business.</li> <li> Further administrative tasks and other possible assigned duties.</li> <li> Perform any other duties as assigned to them by management.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b> EDUCATION</b>: College Degree in Hospitality required,University graduate <br> <br>EXPERIENCE: Previous experience of minimum two (2) years in luxury hotels is required. Previous experience in Groups &amp; Events management, Reservations or Sales preferred.<br> <br>LANGUAGE: Ability to work and communicate in a multinational environment:<br>Local language excellent oral and written skills (as applicable)<br>English excellent oral and written skills<br>Additional language - beneficial<br> <br> <br> </div> <div> <br> </div><p></p></section>

<p>&nbsp;Job Summary We are seeking a passionate and talented Product Manager - Cardiovascularto join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry. Key Responsibilities: Develop and execute a comprehensive product strategy aligned with market needs and company goals. Conduct market research and competitive analysis to identify opportunities and inform positioning. Collaborate closely with marketing, sales, medical affairs, and supply chain teams to optimize promotional strategies, support educational initiatives, and maintain product availability. Manage relationships with key stakeholders such as healthcare professionals, regulatory bodies, and distributors to gather insights, address concerns, and support product adoption. Lead product lifecycle management initiatives by identifying areas for product enhancement, planning line extensions, or preparing for potential phase-outs based on market and competitive dynamics.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s in pharmacy, Medicine, or relevant life sciences; MBA is a plus. 2 4 years of experience as Brand/Assistant Brand Manager - CardioVascular in the pharmaceutical industry. Strong expertise in consumer (DTC) and HCP integrated campaigns, with proven marketing excellence. Proficient in English &amp; Arabic (written and verbal) with strong strategic, digital, and innovation focus. Demonstrated success in launch readiness, brand building, and consumer marketing capability.</p>

We're Hiring! Senior sales - Sales Manager<br>Join ZAEEM Holding and become part of our team.???? Location: El Shorouk City<br>Requirements:- Minimum 2 years of experience in the same position at a Real Estate Developer Company (Required).<br>- Proven track record of achieving and exceeding sales targets.<br>- Strong leadership and team management skills.<br>- Excellent communication and negotiation skills.<br>???? Send your CV to:info@zaeemholding.com???? Contact:01032796555

Job Description Generate sales from Egypt, Iraq, and Other neighbouring markets. Maintain sales pipeline and forecast future business. Develop business for sound attenuators, dampers, acoustic products, and VAVsIdentify new projects, consultants, contractors, and OEM opportunities. Expand presence in Egypt, Iraq, and neighbouring countries<br>Roles and responsibilities Minimum 3-4 years of experience in selling HVAC products ( ducts, sound attenuators and dampers). Sales Manager for the Egypt, Iraq, and Syria regions Must be a Mechanical Engineer with experience in HVAC

Product Manager | Sigma Pharmaceutical Group<br>Requirements:<br>Bachelor’s degree in Pharmacy, Science, or related field.3–5 years of Product Management experience in the pharmaceutical industry. Strong knowledge of the Egyptian pharmaceutical market. Proven experience in brand planning, product strategy, market analysis, and competitor analysis. Strong analytical, communication, presentation, and project-management skills. Excellent English and Arabic communication skills. Proficiency in MS Office, especially Power Point and Excel. Experience in product launches and pharmaceutical marketing is a plus<br>Location: Cairo<br>Industry: Pharmaceuticalsend your cv on 01222400736

الصيدلى هيفضل له مكانته وسوق العمل محتاجه وسيبكم من تريند الصيدلى الدليفرى<br><br>للزملاء الصيادلة:<br>أحد المؤسسات المحترمة بقطاع الأعمال، <br>تطلب صيادلة خبرة أو خريجين حديثا (معه شهادة البكالوريوس وشهادة إنهاء الإمتياز أو مزاولة المهنة والكارنيه)، للعمل بفروعهم:<br>- صيادلة صباحى وأفتر - فرع مدينة نصر<br>- صيادلة صباحى - فرع المقطم<br>- صيادلة - فرع المنيل<br>- مدير فرع الشروق - مطلوب صيدلى متفرغ وخبرة سنتين على الأقل كمدير فرع.<br>مميزات:<br>مرتبات مجزية<br>تدريب مجانى وشهادات حضور التدريب<br>تأمين طبى<br>تأمين إجتماعى<br>أجازات مدفوعة<br>عقود عمل<br>تطور وظيفى وترقيات<br>بدلات<br>أرباح سنوية<br><br>للتواصل معهم واتس اب<br> 01110013210

We’re looking for an Account Manager to own the day-to-day management of client social media accounts — from content scheduling to community engagement to performance reporting.<br>Core Resposibilities:<br>•⁠ ⁠Social Media Management•⁠ ⁠Content Scheduling•⁠ ⁠Community Management•⁠ ⁠Account Engagement•⁠ ⁠Profile Health & Growth•⁠ ⁠Reach & Visibility•⁠ ⁠Paid Advertising•⁠ ⁠Performance Reporting•⁠ ⁠Performance Tracking<br>Working days:Saturday- Thursday <br>Shift: 10:00 am - 6:00 pm<br>_______________________________<br>Social Links:<br>Linked In: https://www.linkedin.com/company/71324602/admin/dashboard/ Facebook: https://www.facebook.com/meight.eg Instagram: https://www.instagram.com/meight.eg/

AFS is Hiring | Acquiring Project Manager AFS Egypt is looking for an experienced Acquiring Project Manager to join our Delivery Management team in Cairo. In this role, you will take ownership of client project portfolios and lead the end-to-end delivery of acquiring solutions — from understanding client requirements and solution design through execution, testing, and transition to BAU. Duties & Responsibilities:Lead the design and delivery of solutions aligned with client business objectives Manage client service delivery, including risks, issues, and dependencies Work closely with clients, vendors, Product, Technology, and internal teams Prioritize and manage multiple client initiatives in a dynamic environment Lead project managers and Scrum teams to ensure successful delivery Manage multidisciplinary teams and key stakeholders Drive client initiatives from scoping and design through execution and transition Requirements:Minimum 7 years of professional experience, with strong experience in Cards & Payments and Acquiring Project Management certification such as PMP, PRINCE2, or PGMPStrong stakeholder management and communication skills Ability to engage confidently with senior business and technical stakeholders Excellent written and spoken English???? Location: New Cairo, Egypt If you are passionate about payments, client delivery, and managing complex initiatives, we would love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Well Known Company in Alexandria Egypt is Actively looking for A competent <strong>Textile &amp; Spinning Production Manager </strong>with Extensive years of experience <strong>10-15 Years</strong></p><br><br><br><ul><li>Manage shift schedules, assembly lines, and machine capacity to ensure output meets daily, weekly, and monthly targets.</li><li>Partner with the Quality Control (QC) department to monitor product standards and reduce scrap/defect rates.</li><li>Fine Counts : 40-120 - Cotton &amp; Polyester</li><li>Manage staffing plans, operator shift rotations, and overtime budgets.</li></ul><br><ul><li>Work Location: Alexandria Egypt</li><li>Compensation &amp; Benefits: Competitive Salary - Medical &amp; Social Insurance - Accommodation Allowance for Commuters</li></ul> <br><br> </div>

???? We’re Hiring: CRM (Customer Relations Manager) – Mentora Egypt<br>Are you a strong communicator with excellent English skills and a passion for helping people?<br>Mentora Egypt is looking for a Customer Relations Manager (CRM) to join our team and support our teachers and clients throughout the registration and after-sales process.<br>???? About the Role As a CRM, you will be responsible for:<br>Supporting clients throughout the registration and after-sales process. Coordinating with teachers and clients to ensure a smooth experience. Following up on customer requests, questions, and issues. Providing technical support and helping resolve customer-related problems. Ensuring clear and timely communication between clients, teachers, and internal teams. Maintaining a high level of customer satisfaction and service quality.✅ Requirements Very good spoken and written English. Strong communication and interpersonal skills. A background or experience in technical support is preferred. Good problem-solving and follow-up skills. Ability to coordinate and communicate effectively with different teams. Fresh graduates are welcome to apply! We are looking for someone who is organized, proactive, patient, and genuinely enjoys helping customers and solving problems.<br>???? Job Details Company: Mentora Egypt Position: CRM – Customer Relations Manager Locations: Maadi & New Cairo, Egypt Experience: Fresh graduates are welcome to apply. If you are interested in joining our team, send us your CV via Linked In or apply through the provided application channel.<br>Join Mentora and be part of a team focused on creating an excellent experience for both our teachers and clients.

Procurement (Indirect) Manager | Cairo, Egypt<br>What This Role Is About Our client, a large multinational FMCG organisation, is looking for a Procurement (Indirect) Manager, based in Cairo, to lead indirect procurement activities and drive value across the organisation.<br>This role will be responsible for developing and executing indirect sourcing strategies, managing supplier relationships, and ensuring cost-effective procurement solutions across the business.<br>You will work closely with internal stakeholders to understand business requirements, identify sourcing opportunities, and strengthen procurement efficiency while maintaining strong supplier performance and governance.<br>The Client’s Definition of the Ideal Fit<br>5+ years of procurement experience within FMCGProven experience in indirect sourcing is a must Must currently be based in Egypt Strong experience developing and implementing sourcing strategies Proven ability to manage supplier relationships and negotiate commercial agreements Strong understanding of procurement processes, cost optimisation, and supplier performance Strong stakeholder management and negotiation skills<br>This is an opportunity to join a large multinational FMCG organisation and play a key role in strengthening its indirect procurement function in Egypt.

Procurement (Indirect) Manager | Cairo, Egypt<br>What This Role Is About Our client, a large multinational FMCG organisation, is looking for a Procurement (Indirect) Manager, based in Cairo, to lead indirect procurement activities and drive value across the organisation.<br>This role will be responsible for developing and executing indirect sourcing strategies, managing supplier relationships, and ensuring cost-effective procurement solutions across the business.<br>You will work closely with internal stakeholders to understand business requirements, identify sourcing opportunities, and strengthen procurement efficiency while maintaining strong supplier performance and governance.<br>The Client’s Definition of the Ideal Fit<br>5+ years of procurement experience within FMCGProven experience in indirect sourcing is a must Must currently be based in Egypt Strong experience developing and implementing sourcing strategies Proven ability to manage supplier relationships and negotiate commercial agreements Strong understanding of procurement processes, cost optimisation, and supplier performance Strong stakeholder management and negotiation skills<br>This is an opportunity to join a large multinational FMCG organisation and play a key role in strengthening its indirect procurement function in Egypt.

Job Opportunity: Pharmacy Shift Manager – Zahraa El Maadi & Mokattam Location: Zahraa El Maadi & Mokattam – Cairo Employment Type: Full-time Start Date: Immediate Hamza Pharmacies is growing and we’re looking for a motivated pharmacist / Shift Manager to join our team in Zahraa El Maadi and Mokattam. If you’re passionate about patient care and ready to make a real impact, this opportunity is for you. Key Responsibilities:Dispense medications accurately and provide appropriate patient counseling. Ensure prescriptions are reviewed and handled according to medical guidelines. Monitor and manage inventory and stock levels. Create a welcoming, professional experience for all customers. Stay up to date with developments in pharmaceutical care and products. Requirements:Bachelor’s degree in Pharmacy. Fresh graduates and experienced pharmacists are welcome. Strong communication and interpersonal skills. Ability to work as part of a team and under pressure. What We Offer:A supportive and well-structured work environment Opportunities for professional development Competitive salary and performance incentives A meaningful role within a trusted healthcare brand Social and medical insurance How to Apply:Applications will be accepted exclusively through Linked In. Other methods of contact will not be considered.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bosta is an overnight delivery provider for e-commerce companies in Egypt. We leverage technology to empower businesses, aiming to disrupt the logistics industry by offering a comprehensive delivery solution. Our advanced systems allow businesses to track and connect with couriers, ensuring swift and efficient order delivery. About The Role: The Hub Manager is fully responsible for overseeing all aspects of the hub s operations from A to Z. This includes ensuring that all parcels are received, processed, and dispatched correctly and on schedule. The Hub Manager will coordinate with team members and staff to maintain workflow efficiency while achieving operational targets, and they will be accountable for the team s performance and overall hub performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree.</li><li>Minimum of 3 years of experience in hub and warehousing operations, preferably in the shipping or e-commerce field.</li><li>Good English Level.</li><li>Must have experience in leading and supervising a team.</li><li>Decision making and problem solving skills.</li><li>Analytical and reporting skills.</li><li>Ability to meet deadline and work under pressure.</li><li>Time management and multi-tasking.</li><li>Good interpersonal skills and leadership skills.</li><li>Proactive, with can do attitude and good judgment.</li><li>Focused and professional attitude.</li></ul><p></p></section>

Role Purpose:The Store Manager is responsible to drive customer experience, sales, and business KPIs for the store in line with the brand’s strategy by managing and coaching the staff. Key Responsibilities:Create and maintain conditions for high performance, motivation, and low staff turnover. Train the team on products, make-up application technique, and selling techniques to deliver the brand’s customer experience. Monitor that business KPIs are in line with goals, set follow-up action plans for the store, and update the Area Manager with relevant market trends. Deliver business goals as defined with the Area Manager (Customer experience, Sales, Opex). Prioritize actions for the store that would impact goals, while having a quarterly action plan for the store. Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket…). Guarantee that stores are compliant with all the brand’s standards and store procedures, while executing promotional calendars. Consistently monitor the proper execution in the stores and address any gap in compliance with corporate policies or local laws. Collaborates with Customer Experience Trainers when applicable. Recruit, train, motivate, and evaluate team members to ensure they have the necessary skill base and required image and that they are optimally enabled to maximize their potential contribution to the company; Conduct daily Japanese meetings to keep the staff informed and engaged. Qualifications: Bachelor’s Degree or equivalent 5 years of experience in a managerial role Knowledge of beauty products in regard to cosmetics Good product knowledge and understanding of store operating procedures Proficiency in MS Office Fluency in English

Role Purpose:The Store Manager is responsible to drive customer experience, sales, and business KPIs for the store in line with the brand’s strategy by managing and coaching the staff. Key Responsibilities:Create and maintain conditions for high performance, motivation, and low staff turnover. Train the team on products, make-up application technique, and selling techniques to deliver the brand’s customer experience. Monitor that business KPIs are in line with goals, set follow-up action plans for the store, and update the Area Manager with relevant market trends. Deliver business goals as defined with the Area Manager (Customer experience, Sales, Opex). Prioritize actions for the store that would impact goals, while having a quarterly action plan for the store. Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket…). Guarantee that stores are compliant with all the brand’s standards and store procedures, while executing promotional calendars. Consistently monitor the proper execution in the stores and address any gap in compliance with corporate policies or local laws. Collaborates with Customer Experience Trainers when applicable. Recruit, train, motivate, and evaluate team members to ensure they have the necessary skill base and required image and that they are optimally enabled to maximize their potential contribution to the company; Conduct daily Japanese meetings to keep the staff informed and engaged. Qualifications:Bachelor’s Degree or equivalent5 years of experience in a managerial role Knowledge of beauty products in regard to cosmetics Good product knowledge and understanding of store operating procedures Proficiency in MS Office Fluency in English

We’re Hiring | Public Relations & Business Development Manager – Nigeria/Ghanahttps://www.bmc.net/BMC Training and Development is looking for an experienced and highly motivated Public Relations & Business Development Manager based in Nigeria or Ghana to join our team.<br>We are looking for a strong communicator and relationship builder who can represent BMC professionally, develop corporate partnerships, generate new business opportunities, and expand our network across the region.<br> Key Responsibilities:<br>•⁠ ⁠Develop and maintain strong relationships with companies, organizations, institutions, and key decision-makers.•⁠ ⁠Identify and pursue new business opportunities and potential clients.•⁠ ⁠Build strategic partnerships to support BMC’s growth and market expansion.•⁠ ⁠Represent BMC at meetings, exhibitions, conferences, and professional events.•⁠ ⁠Promote BMC’s training programs and services to corporate clients.•⁠ ⁠Conduct business development activities and follow up with prospective clients.•⁠ ⁠Negotiate partnerships and commercial opportunities.•⁠ ⁠Maintain strong professional networks and identify potential collaboration opportunities.•⁠ ⁠Support BMC’s PR and brand visibility across Nigeria and Ghana.•⁠ ⁠Coordinate with the BMC team to develop and convert business opportunities into confirmed training contracts.<br>Requirements:<br>•⁠ ⁠Proven experience in Public Relations, Business Development, Sales, Partnerships, or a related field.•⁠ ⁠Excellent English communication and presentation skills.•⁠ ⁠Strong negotiation and relationship-management skills.•⁠ ⁠Demonstrated ability to develop new business and build corporate relationships.•⁠ ⁠Strong existing network within companies, organizations, institutions, or professional communities is highly desirable.•⁠ ⁠Confident in representing a company in meetings, conferences, exhibitions, and networking events.•⁠ ⁠Willingness to travel when required.•⁠ ⁠Experience in training, education, consulting, or B2B services is an advantage.•⁠ ⁠Self-motivated, proactive, target-oriented, and capable of working independently. Location: Nigeria or Ghana Position: Public Relations & Business Development Manager<br>How to Apply:Please send your CV and a brief introduction highlighting your relevant experience and business network to:<br>[support@bmc.net]<br>#Hiring #Recruitment #Public Relations #Business Development #PRManager #Business Development Manager #Nigeria Jobs #Ghana Jobs #Nigeria #Ghana #B2B #Partnerships #Training And Development

We’re Hiring | Passive Product Manager<br>We are looking for a Passive Product Manager to manage and develop our passive product portfolio, strengthen vendor relationships, and support business growth.<br>Key Responsibilities:Manage vendor relationships, negotiations, product availability, and support. Develop pricing, margins, and project protection. Analyze market trends, competitors, and customer requirements. Manage consultant approvals, product registrations, and technical documentation. Manage product selection, positioning, lifecycle, and portfolio development. Support Sales and Presales teams with product selection, technical requirements, quotations, and projects. Identify new products, vendors, and business opportunities.<br>Requirements:2+ years of experience in Passive Networking, Structured Cabling, Product Management, or a related field. Strong knowledge of passive networking products and solutions. Presales Engineering background is highly preferred. Good technical and commercial understanding. Strong communication, negotiation, and analytical skills. Good command of English.<br>???? Location: Heliopolis, Cairo???? Interested? Send us your CV and join our team.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span><span><span>Develop and maintain strong, long-term relationships with key accounts.</span></span></span><br></li><li><span><span><span>Act as the main point of contact for your accounts, ensuring they receive exceptional service and value.</span></span></span><br></li><li><span><span><span>Identify opportunities for account growth and expansion by cross-selling or up-selling additional products or services.</span></span></span><br></li><li><span><span><span>Drive revenue growth through proactive engagement with clients to understand their future needs and introduce relevant solutions.</span></span></span><br></li><li><span><span><span>Develop and execute tailored account plans to meet the specific goals of each client.</span></span></span><br></li><li><span><span><span>​</span><span>Lead contract negotiations and ensure agreements are structured to the mutual benefit of the company and the client.</span></span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span><span>Bachelor’s degree in business, Marketing, Sales, or a related field (or equivalent experience).</span></span></span><br></li><li><span><span><span>Proven experience (typically 5+ years) as a Key Account Manager/Sales Manager, or account management role, ideally within the Banking industry.</span></span></span><br></li><li><span><span><span>Hardware or Software sales experience.</span></span></span><br></li><li><span><span><span>Demonstrated success in managing large, strategic accounts and achieving sales targets.</span></span></span><br></li><li><span><span><span>​</span><span>Giza residents only.</span></span><br></span></li></ul><br><span>Benefits<span><span>Social and medical insurance are provided.</span></span><br><span><span><span>Very attractive quarter Commission/KPIs</span></span></span><br><br></span><br> </div>

We are looking for a very specific profile: someone who understands travel APIs from both the technical and commercial side. This is not a developer position, and it is not a traditional sales role. We need someone who understands what happens after a travel API is connected: Is it performing? Are searches converting? Why are bookings failing? Which errors are affecting production? Is the right inventory being distributed? Are response times competitive? Are technical issues being resolved quickly? What needs to be optimized to generate more business? The role will have a strong focus on API OUT performance and optimization, while also overseeing API IN supplier performance. What you will be responsible for API OUT – Main Focus Manage API partners from technical onboarding and testing through go-live and ongoing production. Monitor partner performance using Elastic/Kibana, system dashboards, logs and internal reporting tools. Track searches, availability, prebook and booking flows, errors, response times, timeouts, conversion and production. Identify technical or inventory issues that are preventing partners from generating bookings. Analyze performance by partner, supplier, destination and product where relevant. Recommend and implement optimization actions to improve API performance and booking conversion. Identify whether problems come from our system, supplier integrations, inventory, mapping, pricing, partner configuration or other technical factors. Coordinate with the IT/development team and ensure reported issues are investigated and resolved. Follow technical tickets until final resolution — not simply report the problem and move on. Communicate directly with partner technical/business teams when testing, troubleshooting or optimization is required. Maintain clear performance reports and highlight risks, opportunities and required actions to management. API IN – Supplier Performance Monitor existing hotel supplier integrations and their technical/business performance. Review availability, response times, timeouts, errors, booking stability and inventory quality. Compare API results against supplier platforms when required to identify availability or pricing discrepancies. Coordinate investigation and resolution with suppliers and internal IT teams. Support decisions on which suppliers should be fully activated, optimized, limited or temporarily suspended. Ensure supplier integrations are commercially usable across our B2B platform, packages and API distribution. What we are looking for This position requires someone who has already worked within the travel technology ecosystem. You should understand hotel API flows such as:Search → Availability → Prebook → Book → Confirmation → Cancellation You do not need to be a developer, but you must be technically comfortable enough to:Work with Elastic/Kibana or similar monitoring tools Understand API errors, logs and response patterns Understand HTTP/API concepts and common integration issues Discuss problems effectively with developers and technical teams Analyze large volumes of API performance data Understand the difference between a technical problem and a commercial/product problem Translate technical performance into business impact Experience with B2B booking platforms, bedbanks, OTAs, tour operators, hotel suppliers, travel aggregators or travel-tech companies is highly preferred. Strong Excel/Google Sheets, reporting, analytical and follow-up skills are essential. The profile we want We are particularly interested in candidates currently or previously working as:API Integration Manager / API Performance Manager / Connectivity Manager / Integration & Optimization Manager / Technical Account Manager / Supplier Connectivity Manager / Travel Technology Operations Manager The ideal candidate sits exactly between Technology and Business. Someone who can look at an Elastic dashboard, identify that a partner's production is dropping, understand the technical reason, coordinate the right people to fix it, communicate with the partner, follow the issue through resolution, and then confirm that performance has improved. If your experience is only software development, this is probably not the right role. If your experience is only sales or account management, this is also probably not the right role. We are looking for someone who understands both sides of the travel API business.