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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking a conscientious and driven Finance Manager to join our thriving Savills Middle East Egypt office. The role will be based in Arkan Plaza , Sheikh Zayed, and requires flexibility and a proactive attitude.<br>The successful candidate will take full responsibility for asset reporting and will carry out all job-related functions for assigned properties efficiently and within set deadlines. Strong analytical skills and effective communication are essential.<br><strong>Key Responsibilities</strong><br><strong>Accounting &amp; Month-End Close</strong><br><ul><li>Manage day-to-day accounting operations, ensuring accuracy, completeness, and compliance with IFRS and Group accounting policies</li><li>Post (sometimes prepare) journal entries, accruals, and adjustments</li><li>Perform month-end and year-end close activities in accordance with reporting deadlines</li><li>Prepare and reconcile balance sheet schedules and general ledger accounts</li><li>Support the accounting team with their daily queries</li></ul><br><strong>Accounts Payable &amp; Accounts Receivable</strong><br><ul><li>Support the accounts Payable and accounts receivable teams ensuring timely and accurate booking of supplier and clients invoices and payments</li><li>Review bad debt provisioning calculation and aging analysis</li><li>Investigate and resolve AP and AR discrepancies</li></ul><br><strong>Payroll &amp; Bank Reconciliations</strong><br><ul><li>Review payroll including all accounting entries and related reconciliations</li><li>Review monthly bank reconciliations and investigate reconciling items</li></ul><br><strong>Reporting &amp; Compliance</strong><br><ul><li>Prepare monthly financial reports for internal management and regional consolidation</li><li>Support statutory reporting requirements and local compliance obligations</li><li>Ensure adherence to internal control procedures and Group policies</li><li>Prepare the group monthly reporting package and address all related queries</li></ul><br><strong>Audit &amp; Controls</strong><br><ul><li>Act as a key point of contact for internal and external auditors</li><li>Prepare audit schedules and co-lead the audit process</li><li>Support the implementation and continuous improvement of financial controls</li><li>Support testing and data migration for 365 MSD (F&amp;O) implementations</li></ul><br><strong>Budgeting Support</strong><br><ul><li>Support with budgeting and forecasting</li><li>Assist with investigating variances actuals vs. budget on monthly basis</li></ul><br><strong>Skills, Knowledge and Experience</strong><br><strong>Education &amp; Professional Qualifications</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>Qualified CPA, CMA, or CA is required</li></ul><br><strong>Experience</strong><br><ul><li>Minimum <strong>6 years' experience</strong> in accounting roles, preferably within a structured corporate environment</li><li>Experience in professional services, real estate, or multi-entity organisations is an added advantage</li><li>Audit background (Big 4 or reputable audit firm) is a strong advantage</li><li>CPA/CMA/CA is an added advantage</li></ul><br><strong>Skills &amp; Technical Competencies</strong><br><ul><li>Strong knowledge of accounting principles and IFRS</li><li>Hands-on experience with general ledger, AP, AR, Fixed Assets, cash and month-end close</li><li>Proficiency in Microsoft Excel</li><li>Familiarity with ERP systems (e.g. D365, Sun Systems, Hyperion)</li><li>Strong attention to detail with a high level of accuracy</li><li>Ability to manage multiple priorities and meet reporting deadlines</li><li>Fluent in English (written and spoken)</li></ul><br><strong>Key Attributes</strong><br><ul><li>Strong sense of ownership and accountability</li><li>Well-organized with effective time management skills</li><li>Able to work independently and as part of a wider regional team</li><li>Professional, methodical, and controls-focused</li><li>Comfortable working in a structured finance environment with clear governance requirements</li></ul> <br> <br> Department Finance Locations Giza, Egypt, New Cairo, Egypt Job Grade Associate<br> </div>

We are looking for an experienced Showroom Sales Manager – Furniture / Kitchens with a strong background in Kitchens, Dressing Rooms, Furniture, or Interior Design to lead our retail sales team.<br>Key Responsibilities:<br>• Lead, coach, and manage the retail sales/design team.<br>• Drive monthly sales targets and improve conversion and closing rates.<br>• Handle and support high-value clients from initial consultation through closing.<br>• Review design proposals, quotations, and presentations before submission to clients.<br>• Ensure the team delivers strong design concepts and professional client presentations.<br>• Coordinate effectively with the Technical Office, Operations, and Production teams.<br>• Monitor sales pipeline, team performance, and follow-ups.<br>Requirements:<br>• 7+ years of relevant experience, with solid experience in a senior or managerial role.<br>• Strong background in kitchens, dressing rooms, furniture, or interior fit-out.<br>• Strong design sense and excellent understanding of space planning and materials.<br>• Very good command of Sketch Up and professional visualization/rendering tools.<br>• Strong sales, negotiation, presentation, and closing skills.<br>• Proven leadership and team-management capabilities.<br>• Commercial mindset with the ability to balance design quality with sales objectives.<br>Location: New Cairo<br>Position: Full-time<br>We are looking for someone who can combine Design + Sales + Leadership and build a high-performing retail team.<br>Please send your CV Via Whats App +201066098662

<ul><li><p>&nbsp;Work on developing a trusted relationship with customers, clients, contractors and consultants to ensure the continuity of the account.</p></li><li><p>&nbsp;Work on understanding the main customers' needs and requirements and ensure its implementation in a manner that does not violate the company's policies.</p></li><li><p>&nbsp;Develop relationships with existing customers by proposing solutions that meet their goals on an ongoing basis.</p></li><li><p>&nbsp;Identify and pursue new sales opportunities in logistics and cold store projects.</p></li><li><p>&nbsp;Stay updated on market trends, competitor activities, and new technologies in logistics and cold storage solutions.<br>&nbsp;Ensure that the correct products are delivered to customers at the right time.</p></li><li><p>&nbsp;Coordinate with Technical Office, sales team, Logistics teams, and other department to ensure accurate project execution and timely delivery.</p></li><li><p>&nbsp;Solve customers’ problems professionally to maintain customer confidence.</p></li><li><p>&nbsp;Supervise the accounts in the designated area and send a report to the direct manager while ensuring compliance with the company's policies.</p></li><li><p>&nbsp;Negotiate pricing terms, and contracts to close profitable deals.</p></li><li><p>&nbsp;Develop effective and creative sales strategies for the designated area that help increase the sales volume.</p></li><li><p>&nbsp;Achieve the specific selling objectives of the account in the designated area.</p></li><li><p>&nbsp;Prepare monthly sales reports, analyze them and present them to the direct manager.</p></li><li><p>Ensure compliance with the company's policies and procedures.</p></li><li><p>Any other task assigned by the direct manager or the management.</p></li></ul><p></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p>The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong></p> <ul> <li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li> <li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li> <li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li> <li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li> <li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li> </ul> <p><strong>Guest experience management:</strong></p> <ul> <li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li> <li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li> <li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li> </ul> <p><strong>Financial performance:</strong></p> <ul> <li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li> <li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li> <li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li> </ul> <p><strong>Quality assurance and compliance:</strong></p> <ul> <li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li> <li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li> <li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li> <li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li> <li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li> <li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours.</li> </ul> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills.</li> <li>Service oriented with an eye for details.</li> <li>Ability to work effectively and contribute in a team.</li> <li>Self-motivated and energetic.</li> <li>Well-presented and professionally groomed at all times.</li> </ul></p><p></p>

.<br>Role Description The Sales Account Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing a portfolio of client accounts, understanding their IT service needs, and proposing suitable solutions that align with ITPSEG’s offerings. The Sales Account Manager will conduct regular client meetings, follow up on opportunities, generate and qualify leads, prepare proposals, and negotiate contract terms. Daily tasks include maintaining accurate sales records, tracking performance against targets, collaborating with technical teams to ensure smooth delivery, and providing responsive customer service. The role also involves building long-term relationships, monitoring customer satisfaction, and identifying opportunities for account growth and cross-selling.<br>Qualifications<br> <br>Strong account management and customer service skills, with a focus on maintaining long-term client relationships. Demonstrated ability in lead generation and customer satisfaction, with a track record of meeting or exceeding sales targets. Excellent communication skills, including clear verbal and written communication and effective presentation abilities. Experience in IT services or solutions sales (networks, data centers, virtualization, or related technologies) is highly beneficial. Ability to work on-site in Cairo, Egypt, and collaborate closely with technical and support teams. Solid organizational and time-management skills, with attention to detail in documentation and reporting. Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience. Proficiency with CRM tools and basic office productivity software. Good command of English, with strong verbal and written communication skills

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

Role Description: This is a full-time, on-site Contracts Manager (Civil) role based in Al Jizah, Egypt. The Contracts Manager will oversee the preparation, review, negotiation, and administration of civil engineering contracts and subcontracts throughout the project lifecycle. Daily responsibilities include coordinating with project managers, engineers, procurement teams, and legal advisors to ensure contract terms are clear, compliant, and aligned with project objectives and local regulations. The role involves monitoring contract performance, managing variations and claims, tracking deliverables and milestones, and ensuring accurate documentation and reporting. The Contracts Manager will also support risk assessment, participate in client and vendor meetings, and contribute to continuous improvement of contract management processes and standards.<br>Qualifications:Strong contract management and administration skills, including drafting, reviewing, negotiating, and managing civil engineering contracts. Solid knowledge of civil engineering standards, construction practices, and project management principles within infrastructure or building projects. Understanding of relevant legal, regulatory, and compliance requirements for construction contracts, including claims, variations, and dispute resolution. Proficiency in using contract management and project documentation tools, as well as standard office software (e.g., MS Office, document control systems). Excellent analytical, problem-solving, and risk assessment abilities with attention to detail and accuracy in documentation. Effective communication and negotiation skills, with the ability to collaborate with multidisciplinary teams and external stakeholders. Bachelor’s degree in Civil Engineering, Construction Management,Saudi Arabian Market Knowledge is a MUST. Relevant experience in contract management for civil or infrastructure projects, preferably within engineering consulting or construction firms. Ability to work on-site in Al Jizah, Egypt, manage multiple priorities, and meet deadlines in a fast-paced project environment.

Position: Assistant Manager- Risk & Compliance - Work From Office Location: Cairo Egypt<br>Job Responsibilities:<br>Conducting Internal Audits based on security requirements and certifications like ISO 27001, etc. Comply with local Data Protection requirements Perform routine audits to validate Contract compliance Deploy various certifications for the entity e.g. ISO 27001, PCI DSS, etc. Interact with various teams and functions and able to close Audit gaps Provide awareness training on Data Privacy & Information Security Able to independently conduct Fraud investigation and prepare a report Conduct annual process Risk Assessments and work on mitigation plans Knowledge, Skills, Other Abilities:Should have conducted Internal Audits Should have excellent communication, presentation & excel skills Should have an analytical capability Should be a quick learner Should be comfortable with rotational shifts Should be fluent in English (written and verbal)<br>Relevant Experience & Desired Education:<br>Minimum 5-7 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits Graduate – Any specialization<br>It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds<br>Regards Varsha Batra E.varsha.batra@atain.com

Role Description The Sales Manager will lead the sales team and oversee all stages of the sales cycle for Remas Developments’ real estate projects. This full-time, on-site role is based in Qesm El Sheikh Zaid and involves managing daily sales operations, setting and monitoring sales targets, and ensuring high-quality client interactions. The Sales Manager will supervise and mentor sales representatives, conduct sales meetings, coordinate property viewings, and maintain accurate records of leads, opportunities, and closed deals. The role includes collaborating with marketing and operations teams to align sales strategies with project goals, preparing sales reports and forecasts, and identifying new business opportunities. The Sales Manager will also handle key client relationships, address inquiries and concerns, and support contract negotiations to drive revenue growth and customer satisfaction. Qualifications Demonstrated experience in sales leadership, team management, and performance coaching within real estate or a related industry. Strong skills in client relationship management, negotiation, and closing deals, with a track record of meeting or exceeding sales targets. Proficiency in pipeline management, sales reporting, and use of CRM or similar sales tools to monitor and analyze sales activities. Ability to collaborate with marketing and operations teams to develop and implement effective sales strategies and campaigns. Excellent communication, presentation, and interpersonal skills, with the ability to engage diverse clients and stakeholders. Solid understanding of local real estate market dynamics in Qesm El Sheikh Zaid and surrounding areas is highly beneficial. Bachelor’s degree in Business, Marketing, Sales, or a related field, or equivalent practical experience. Strong organizational and time-management abilities, with capacity to work on-site and handle multiple priorities. Proficiency in basic office software (e.g., MS Office) and comfort working with digital tools and data. Integrity, professionalism, and commitment to providing an inclusive, respectful experience for all clients and team members.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence.<br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world.<br><strong>The opportunity</strong> <br>EY is looking for a Senior Manager to join its Audit team at Cairo office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development. <br><strong>Your key responsibilities</strong> <br>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst &amp; Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You'll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives. <br><strong>Skills and attributes for success</strong> <br>Pro- activity, accountability and results- driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. <br><strong>Qualifications &amp; Experience </strong><br><ul><li>Nine years of professional experience in external audit </li><li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA </li><li>Experience with a Big 4 accounting firm </li></ul><br><strong>Ideally, you'll also</strong> <br><ul><li>Experience of risk-based audit process </li><li>Coaching, mentoring and counselling experience </li><li>Experience in the Middle East &amp; North Africa (MENA) region </li><li>Proficiency in Arabic Language </li></ul><br><strong>What we look for</strong> <br>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. <br><strong>What we offer you </strong><br>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. <br>Are you ready to shape your future with confidence? Apply today.<br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><strong>EY </strong>| Building a better working world<br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. <br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. <br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

About Us<br><br>Join us at Orange Business!<br><br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br><br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.<br><br>About The Role<br><br>The Security Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Security Projects. The role of the Security PM is to lead a single large project, or number of small to medium scale projects, and to take responsibility for the achievement of the agreed goals and objectives.<br><br>Job Duties: <br><br> Act as a point of contact and owner to ensure the chosen product is delivered on time. Ensure that the project delivers the results required by all stakeholders Manage the many variables that occur during the life cycle of the project. Ensure that the project resources level of authority is clearly defined and understood by all parties as part of the project governance. Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated. Ensure that the implementation processes, procedures, and documentation templates defined by the project board are used by the implementation team. Identify the dependencies between the various adjuncts, connected services, other project work-streams, and the customer activities/dependencies. Prepare estimate time for all activities and deliver a project plan. Control performance to meet the deadlines according to the schedule. Manage change requests and integrate approved ones into the project plan as directed. Plan, allocate and manage budgets. Manage third party equipment and suppliers. Assist in the development and delivery of regular reports, minutes, and actions. Support the PMO, Program and Project Managers in activities that promote team effectiveness, morale, and productivity. Support the detailed migration plan for each site, based on the migration plans of each provider. Contribute to the establishment and maintenance for budget tracking processes and give forewarning of any deviations from budget using appropriate company tools. Be an expert in the product being delivered to provide support throughout the delivery process whilst managing all stakeholders’ expectations. Provide regular customer reporting and conduct risk management to meet the agreed delivery dates. Be engaged for all Security implementations. Have a specific expertise in the domain and associated process. Monitor progress of service delivery components to ensure timely and quality site implementations. Promote quality practices and play a part in their execution. Monitor implementation progress and drive resolution of implementation issues. Provide implementation transition reports. Complete acceptance testing and Handover to Operations. <br><br>About You<br><br> Degree in business, science , or equivalent relevant experience English Fluency is a must (Level B2 required) Minimum of 5 years of project management experience in the telecom or IT industry managing external customer facing projects. Synergy PM (Orange Project Management Methodology) understanding Project Management Certification (PMI PMP, PMI ACP or PRINCE2 Practitioner) is a plus ITIL Certificate/Knowledge is preferred but not mandatory Strong Customer Service Orientation. Leader coordinating and managing a number of individuals in support of a project. Provide guidance, leadership and support to the project teams. Cross-cultural and working-time flexibility. Organize the delivery of a complex service. Strong team player and Leadership skills. Strong and effective Communication skills. Ability to organize face to face customer and project meetings. Ability to prioritize and balance under workload. Virtual team management. Working in an international environment. Excellent Organization, Planning and Time Management skills Strong knowledge of Security Services and solutions, with previous involvement in security and network deployment projects. <br><br>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.<br><br>What We Offer<br><br> Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). Professional Development: training programs and upskilling/re-skilling opportunities. Career Growth: Internal growth and mobility opportunities within Orange. Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. Reward Programs: Employee Referral Program, Change Maker Awards.<br><br>Only Your Skills Matter<br><br>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>Position Overview</p><br><p>We are seeking an experienced and service-driven <strong>Lobby Manager</strong> with a strong background in <strong>beverage operations</strong> to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards.</p><br><p>The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food &amp; Beverage, and other hotel departments.</p><br><p>Key Responsibilities</p><br><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food &amp; Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>3–5 years of experience</strong> in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&amp;B environment.</li><li>Previous supervisory or management experience is required.</li><li>Strong <strong>beverage knowledge</strong>, including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</li><li>Experience with beverage service, inventory management, and cost control.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</li><li>Confident leadership and team-management abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work in a fast-paced, multicultural hospitality environment.</li><li>Professional appearance and excellent grooming standards.</li><li>Flexibility to work evenings, weekends, holidays, and during special events.</li><li>Hospitality, Hotel Management, or related qualification is preferred.</li><li>Relevant beverage certifications are an advantage.</li></ul><br>Additional Information<br><br><p>Key Competencies</p><br><p><strong>Guest Experience | Beverage Expertise | Leadership | Communication | Problem Solving | Service Excellence | Commercial Awareness | Team Development | Attention to Detail</strong></p><br><p>Success in This Role</p><br><p>Success will be measured by delivering a consistently exceptional lobby experience, maintaining high beverage and service standards, developing a strong team culture, controlling beverage costs, and creating a lobby environment that encourages guest engagement, repeat visits, and positive feedback.</p><br> </div>

<p><h4>Job summary</h4> <p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of spa operations and budgets</h4> <ul> <li>Assumes the responsibilities of the Spa Director in his/her absence.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li> <li>Manages supplies and equipment inventories within budget.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> <li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring and delivering exceptional customer service</h4> <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> <li>Observes service behaviors of employees and providing feedback to individuals.</li> <li>Participates in employee progressive discipline procedures.</li> <li>Participates in an on-going employee recognition program.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Supervises on-going training initiatives and conducting training when appropriate.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li> <li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>

<h2>RESPONSIBILITIES</h2> <p>Project Management: Lead and manage multiple engineering and construction projects from inception to completion</p> <p>Project Oversight: Oversee all aspects of project management, including scope, planning, budget, execution, resource allocation, and closing of construction projects</p> <p>Procurement Management: Prepare, review, and manage RFIs, RFPs, and submittmits to ensure comprehensive and competitive project bids</p> <p>Risk Management: Develop and maintain a risk register, identifying potential project risks and implementing mitigation strategies</p> <p>Daily Follow-Ups: Conduct daily follow-ups with project managers to monitor progress, address issues, and ensure project requirements and milestones are met</p> <p>Stakeholder Management: Maintain regular communication with stakeholders to provide updates and address concerns</p> <p>Budget Management: Oversee project budgets, ensuring financial resources are utilized effectively, and projects are completed within budget</p> <p>Compliance: Ensure all projects comply with local, state, and federal regulations, safety regulations, as well as company policies and standards</p> <p>Permit Management: Ensure all necessary permits and approvals are obtained and maintained throughout the project lifecycle, and ensure compliance with all regulatory requirements</p> <p>BIM Coordination: Oversee Building Information Modeling (BIM) processes and coordinate with project teams to integrate and manage BIM data effectively, ensuring accurate and efficient project execution</p> <p>Foster strong relationships with clients, subcontractors, and suppliers</p> <p>Team Leadership: Lead and mentor a team of project managers, providing guidance and support to ensure the successful completion of projects</p> <p>Team Development: Foster team development plans, identify and monitor KPIs, and provide career development plans</p> <p>Performance Reporting: Prepare and present detailed project performance reports to senior management, highlighting progress, risks, and recommendations</p> <p>Utilize project management software and tools to track and document project activities</p> <h2>QUALIFICATIONS</h2> <p>Required Qualifications: Bachelor s degree in Construction Management, Civil Engineering, or a related field</p> <p>15+ years of experience in construction project management, with a focus on US construction</p> <p>Fluency in English is a must</p> <p>Strong understanding of engineering principles, construction methods, and industry best practices</p> <p>Ability to effectively manage multiple priorities and deadlines</p> <p>Knowledge of relevant regulations, codes, and safety standards</p> <p>Proven experience in managing a team of project managers</p> <p>Strong knowledge of RFP preparation and management</p> <p>Expertise in risk management and maintaining risk registers</p> <p>Excellent leadership, communication, and interpersonal skills</p> <p>Proficiency in project management software and MS Office Suite</p> <p>Strong analytical and problem-solving abilities</p> <p>Ability to work effectively in a fast-paced, dynamic environment</p> <p>Preferred Qualifications: Master's Degree in Construction Management</p> <p>Earned Value Management experience</p> <p>Active membership in PMI, CCMA, or similar association</p> <p>Project Management Professional (PMP) certification</p> <p>Certified Construction Manager (CCM) certification</p> <p>Strong background in data center development and construction</p> <p>Design, testing, and commissioning experience</p> <p>POSITION DETAILS Primary Location: MENA Office in Heliopolis, Cairo, Egypt</p> <p>Position: Associate Director, Project Management</p> <p>Position Classification: Salary-based full-time hours</p> <p>PRODUCTIVITY TOOLS</p> <ul> <li>Microsoft Project</li> <li>Microsoft Office</li> <li>Microsoft 365</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Construction Management, Civil Engineering, or a related field</p> <p>15+ years of experience in construction project management, with a focus on US construction</p> <p>Fluency in English is a must</p> <p>Strong understanding of engineering principles, construction methods, and industry best practices</p> <p>Ability to effectively manage multiple priorities and deadlines</p> <p>Knowledge of relevant regulations, codes, and safety standards</p> <p>Proven experience in managing a team of project managers</p> <p>Strong knowledge of RFP preparation and management</p> <p>Expertise in risk management and maintaining risk registers</p> <p>Excellent leadership, communication, and interpersonal skills</p> <p>Proficiency in project management software and MS Office Suite</p> <p>Strong analytical and problem-solving abilities</p> <p>Ability to work effectively in a fast-paced, dynamic environment</p> <p>Preferred Qualifications: Master's Degree in Construction Management</p> <p>Earned Value Management experience</p> <p>Active membership in PMI, CCMA, or similar association</p> <p>Project Management Professional (PMP) certification</p> <p>Certified Construction Manager (CCM) certification</p> <p>Strong background in data center development and construction</p> <p>Design, testing, and commissioning experience</p>

ABOUT EYEWA & THE OPPORTUNITYEyewa is the largest and fastest-growing omnichannel eyewear retailer in the Middle East. Since 2017 we've grown from an online store into a regional powerhouse of 250+ stores across the GCC. Our mission is simple and ambitious: make high-quality eyewear accessible to everyone, everywhere.<br>Egypt is our next frontier — and one of our most exciting. We are building the market from the ground up, and our stores are where the brand comes to life. Every campaign, every product, every promise we make lands in one place: the store floor. The teams you build and the standards you set are what customers will actually experience of Eyewa in Egypt.<br>This is a rare chance to build a retail network from the very first store — to hire and shape the teams, write the playbook, set the culture, and grow it store by store into something that outperforms. We're looking for a leader who wants to be a major contributor to a real success story, not a bystander to one.<br>THE ROLEAs the Expansion Manager, you own the hunt for great locations and the deals that lock them in. You'll source, evaluate, and negotiate the sites that power Eyewa's rollout in Egypt - turning a target map into a signed, store-ready portfolio, and building the landlord and developer relationships that give us an edge for years to come.<br>KEY RESPONSIBILITIESSite Sourcing & Location Strategy Shape the store location strategy with the MD and Retail leadership — target catchments, mall vs. street, and format mix. Build and maintain a strong, ranked pipeline of candidate sites aligned to the expansion plan, always staying ahead of the rollout. Evaluate locations rigorously on footfall, catchment demographics, competition, and commercial viability. Negotiation & Deal-Making Lead lease negotiations with landlords, malls, and developers to secure the best possible rent, terms, and fit-out conditions. Build the commercial case for each site — rent-to-revenue, payback — in partnership with Finance and Strategy & Execution. Own the full deal cycle from first conversation to signed lease, coordinating legal and internal sign-off to keep deals moving. Portfolio & Relationships Build and own Eyewa's network across Egypt's major mall operators, developers, and brokers — becoming the name they call first with a good site. Manage the growing lease portfolio — renewals, rent reviews, and exits — protecting the economics over time. Coordinate clean handover of secured sites to Retail Ops and fit-out, so locations move from signed to trading without friction.<br>WHO YOU ARE7+ years in retail leasing, real estate, or expansion — ideally with a retail chain, F&B group, or developer active in the Egyptian market. A natural dealmaker and hunter — you love the chase of a great site and the win of a great deal, and you close. A strong, live network with Egyptian malls, developers, and landlords — doors open when you call. Commercially sharp: you can read a location both on the ground (footfall, catchment) and on the spreadsheet (rent-to-revenue, payback). Energetic and mobile — happy to be out in the field chasing sites, not behind a desk waiting for them. Ambitious and ownership-driven — you want to build a portfolio you can point to, not inherit one. Fluent Arabic and English.<br>WHY THIS ROLEBuild a store portfolio from zero — your sites, your deals, your map. Direct line to the MD and real influence over where and how fast Eyewa Egypt grows. The backing of a profitable, fast-growing, well-capitalized regional leader — startup pace without startup fragility. A visible, tangible legacy: every store you secure is a mark on the map you helped draw.

Role Objectives:The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and effective customer experiences across all Business Units.<br>Roles & Responsibilities:1. AI Agent Maintenance & New Configurations Own ongoing maintenance, monitoring, and configuration of the CX AI agent(s)/chatbots across in-app, messaging, social media, and tickets. Build and deploy new AI agent flows, intents, and configurations to support new products, BUs, campaigns, and seasonal initiatives. Monitor AI performance (containment rate, resolution accuracy, escalation rate), troubleshoot issues, and drive continuous improvement. Partner with Engineering and Product on integrations, APIs, and platform upgrades affecting the AI agent stack.<br>2. Process Enablement Design, document, and maintain CX SOPs, workflows, and tooling standards used across all BU-aligned CX teams. Identify process inefficiencies and automation opportunities across CX operations; lead process re-engineering initiatives. Own configuration and enablement of core CX tooling (helpdesk, CRM, IVR, etc.); train BU CX Managers and Leads on new tools and processes. Develop onboarding and training materials for CX new hires across all BUs.<br>3. Customer Journey Mapping Lead end-to-end customer journey mapping across all Business Units, identifying friction points across digital, in-store/app, and support channels. Partner with Product, Tech, and Marketing to redesign journeys and prioritize fixes based on customer impact. Maintain a living repository of journey maps, kept current as products, BUs, and channels evolve.<br>4. Voice of Customer (VOC) Program Own the NPS/CSAT survey design, proactive call and survey programs, and structured feedback loops. Consolidate and analyze VOC data across all BUs to identify systemic themes, and present insights and recommendations to leadership and BU CX Managers. Ensure VOC insights feed back into process enablement, journey mapping, and AI agent configuration work.<br>5. Cross-Functional Partnership & Reporting Act as the technical and enablement partner to the other BUs CX Managers, ensuring their teams have the tools, processes, and AI capabilities they need to operate effectively. Consolidate reporting and dashboards on AI performance, process compliance, journey mapping initiatives, and VOC results for leadership. Represent CX in technology and product roadmap discussions, advocating for CX-impacting initiatives.<br>6. Team Leadership & Development Lead, coach, and develop the Customer Experience Excellence team, setting priorities, managing performance, and ensuring effective delivery across the function’s areas of responsibility.<br>Required Education, Knowledge, And Skills:A technical background is required for this role.7+ years of experience in CX technology, CX operations, or a related technical/operations role. Hands-on experience configuring and maintaining AI agents, chatbots, or conversational AI platforms (intent design, flow building). Experience with process design and automation (workflow tools, RPA, or CX platform administration). Experience running VOC programs (NPS/CSAT) and leading customer journey mapping. Strong analytical and reporting skills; comfortable working directly with dashboards and data tools. Excellent stakeholder management skills, able to partner effectively with Tech, Product, and peer CX Managers. Strong people leadership and coaching skills. Fluent in Arabic and English, written and verbal.

Company Description Liberty Locksmith LLC is a trusted, fast-response locksmith service provider serving residential, commercial, and automotive customers throughout Minneapolis, MN. The company specializes in 24/7 emergency lockout support, high-security lock solutions, smart lock installation, rekeying services, and master key systems that improve access control and security. Technicians deliver on-location services, including vehicle unlocking, key cutting, and transponder key programming, with a focus on careful workmanship and minimal disruption. Liberty Locksmith LLC emphasizes clear communication, reliable service, and long-term security improvements, making it a dependable partner for homeowners, drivers, and businesses.<br>Role Description The Operations Manager is a full-time, on-site role based in Alexandria, Egypt. This position oversees daily business operations, including scheduling field technicians, coordinating service calls, and ensuring timely responses to residential, commercial, and automotive locksmith requests. The Operations Manager monitors workflow, optimizes resource allocation, and maintains service standards related to quality, safety, and customer satisfaction. This role includes managing inventory and equipment, tracking key performance indicators, and implementing process improvements to support efficient, scalable operations. The Operations Manager also collaborates with leadership on planning, supports staff training and compliance, and handles operational reporting and basic budgeting tasks.<br>Qualifications<br> Operations and management skills, including team coordination, workflow optimization, and service scheduling. Customer service and communication skills to handle inquiries, resolve issues, and support a positive client experience. Organizational and time-management skills to manage multiple service requests, priorities, and deadlines effectively. Basic business administration skills, such as reporting, budgeting support, and use of office and scheduling software. Experience in field service, facilities, security, or locksmith-related operations is an advantage. Ability to work on-site in Alexandria, Egypt, and collaborate with diverse teams and stakeholders. Strong problem-solving skills and attention to detail, with a focus on safety and quality standards. Relevant diploma or degree in business, operations management, or a related field preferred.