Night Shift Jobs - Sharm el-Sheikh Egypt

<p><strong>Join the Orange Team and Be a Part of Our Success!</strong><br></p><p>Are you passionate about providing outstanding customer service and eager to help people find the perfect solutions? At Orange, we're looking for friendly and motivated individuals to join our dynamic team as Retail Agents. If you enjoy working with customers, have good sales skills, and can solve problems effectively, we'd love to hear from you!</p><p><strong>About the Role:</strong></p><p>As a Retail Agent, you will play a crucial role in delivering exceptional customer service while promoting and selling Orange products and services. You will handle customer inquiries and complaints, ensuring customer satisfaction and contributing to the achievement of department goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Greet and assist customers at the customer center, addressing inquiries and resolving issues effectively.</li><li><strong>Sales:</strong> Promote and sell Orange products and services, including value-added services. Ensure accurate documentation collection for all transactions.</li><li><strong>Complaint Resolution:</strong> Manage and resolve customer complaints, coordinating with other departments as needed to provide solutions.</li><li><strong>Team Support:</strong> Collaborate with the Customer Center team to achieve key performance indicators (KPIs) and enhance overall customer experience.</li><li><strong>Operational Efficiency:</strong> Improve workflow within the Customer Center to streamline processes and maintain a positive company image.</li><li><strong>Administrative Tasks:</strong> Handle stock management, administrative duties, and maintain records as required.</li></ul><p><strong>About You:</strong></p><p><strong>Education:</strong></p><ul><li>Bachelor's Degree from a recognized university.</li></ul><p><strong>Experience:</strong></p><ul><li>0-1 year of experience in direct shops or customer service roles.</li></ul><p><strong>Skills:</strong></p><ul><li>Proficiency in Arabic and English is required.</li><li>Strong computer skills.</li><li>Excellent communication and sales abilities.</li><li>Capability to work effectively both independently and as part of a team.</li><li>Flexibility to work on a shift basis.</li></ul><p><strong>Job Location: Sharm El Sheikh City, Egypt</strong></p><p><strong>Orange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ol><li>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li><li>&nbsp;Assigned to work in the restaurant or bars.</li><li>Prepare the restaurants and bars, taking into account the service flow in these areas.</li><li>Take and serve orders from customers.</li><li>Inform customers about order alternatives and encourage the sales of targeted services.</li><li>Deliver maximum service in each unit, keeping in line with service rules.</li><li>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</li><li>2.8 Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li><li>Comply with the departmental instructions and procedures published by the F&amp;B Department.</li><li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li><li>Comply with operational rules.</li><li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li><li>Attend the orientation training.</li><li>Undergo two performance assessments each year.</li><li>Strive to achieve 100% customer satisfaction.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol><br>Qualifications<br><br><ul><li><strong>Education</strong>: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</li><li><strong>Experience</strong>: At least 2 years of experience in the industry.</li><li><strong>Foreign Language</strong>: English is required.</li><li><strong>Courses and Training</strong>: Vocational trainings and seminars.</li><li><strong>Computer Literacy</strong>: Not required.</li><li><strong>Skills</strong>: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><ul><li>Perform live DJ sets across various resort outlets (pool, beach, lounge, nightclub, events).</li><li>Curate playlists aligned with guest demographics, mood, and event themes.</li><li>Collaborate with the Entertainment Team during daily activities and evening shows.</li><li>Support themed nights, special events, gala dinners, and seasonal programs.</li><li>Provide musical backing for live performances when required.</li><li>Adapt music style based on audience response and management direction.</li><li>Coordinate with animators, performers, and event hosts for smooth show execution.</li><li>Read the crowd and adjust music accordingly to enhance guest satisfaction.</li><li>Engage with guests in a professional, friendly, and energetic manner.</li><li>Respond to guest music requests where appropriate and aligned with policy.</li><li>Work closely with Entertainment Manager for event planning and execution.</li></ul><br>Qualifications<br><br><ul><li>Presentable, professional, and guest-oriented personality</li><li>Strong communication and interpersonal skills</li><li>Ability to handle guest inquiries, requests, and complaints efficiently and politely</li><li>Good organizational and multitasking abilities in a fast-paced environment</li><li>Proficient in basic computer systems (MS Office, hotel management systems preferred)</li><li>Strong attention to detail and problem-solving skills</li><li>Positive attitude with a high level of responsibility and reliability</li><li>Ability to work flexible shifts, including weekends and holidays</li><li>Fluency in English; additional languages are an advantage</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p> </p> <p> <b>About the role:</b> <br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <p> </p> <p> <b>What you will do:</b> </p> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodating special requests whenever possible.</li> <li>Daily guest interactions and resolving glitches.</li> <li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Supporting the other departments during busy periods.</li> </ul> <p> </p> <p> <b>Daily Function:</b> </p> <p>Daily duties include, but are not limited to:</p> <ul> <li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <p> </p> <p> <b>What you bring</b> </p> <p> <b>Required Skills &amp; Knowledge:</b> </p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p> <b>Experience &amp; Expertise:</b> </p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p> <b>Guest Interaction &amp; Service:</b> </p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p> <b>Complaint Handling &amp; Problem Solving:</b> </p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintains a positive attitude, even during challenging or busy periods.</li> </ul> <p> <b>Multi-tasking &amp; Operational Involvement:</b> </p> <ul> <li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participates in operations and role models excellent service to both guests and employees.</li> </ul> <p> <b>What we offer: </b> <br> Competitive Salary, wages, and a comprehensive benefits package<br> Excellent Training and Development opportunities<br> Complimentary Accommodation at other Four Seasons Hotels and Resort<br> Complimentary Dry Cleaning for Employee Uniforms<br> Complimentary Employee Meals</p> <p> </p> <p> <b>Schedule &amp; Hours:</b> </p> <p>Full-time position</p> <p> Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br> Shifts typically range between 8 10 hours depending on operational needs</p> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand s commitment to luxury and hospitality.</p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>