Microsoft Dynamics Jobs in Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a TechOPS Engineer for one of our partners, a global leader in Information Technology Services & Consulting !</p><p>Job Summary: The TechOPS Engineer plays a key role in ensuring operational continuity and technical excellence across all sites. As part of the Global Technical Operations team, this role supports Production and Operations by testing and deploying new workflows (ORKA and non-ORKA), configuring project-specific technical setups, and coordinating both on-site and off-site deployments.</p><p><b>Responsibilities:</b></p><ul><li>Manage support issue resolution in the order of production priorities.</li><li>Investigate and determine causes of issues and failures agnostic of their potential origin</li><li>Work with all HSDs and PM and OM to Document implemented solutions.</li><li>Interface with the ORKA team to evaluate new feature request suggestions.</li><li>Work with the Sales Operations Managers to assist with Data collection for sales for new opportunities.</li><li>Work closely and collaborate with the Head of Production systems and the department</li><li>Perform new workflow onboarding and testing for production.</li><li>Work with Production Systems and the other HSDs on providing new production systems.</li><li>Keep on top of JIRA work management work board, in general</li><li>Test and validate and handover new and modified workflows to production.</li><li>Assist ORKA with testing WFs in the Dev environment.</li><li>Help train the ORKA team with Baseband AV systems.</li><li>First line remote TechOps assistance for the customer partners at Off Site jobs.</li><li>Work with the Global and local QA testing team to ensure test patterns and frequencies are fit for purpose.</li><li>General cover for the UK infrastructure engineer.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven hands-on experience in media post-production or technical support within audiovisual environments</p><p>Familiarity with Microsoft environments and productivity tools (Excel, Outlook, Teams, SharePoint)</p><p>Working knowledge of Agile methodologies and iterative project support frameworks</p><p>Experience in troubleshooting and improving AV workflows in operational settings</p><p>Preferred: Experience with video editing software and audiovisual file management systems</p><p>Competencies:</p><p>Technical & Analytical: Strong understanding of AV post-production environments and technical workflows. Skilled in diagnosing production issues and identifying technical root causes. Capable of designing, testing, and refining workflows in collaboration with operational teams. Familiar with testing and deployment protocols across multi-site environments.</p><p>Organizational & Planning: Able to coordinate efficiently with Production and Operations teams. Skilled in planning workflow adjustments while minimizing production disruption. Methodical in executing deployment and configuration tasks.</p><p>Communication & Collaboration: Clear and effective communicator across diverse and cross-cultural teams. Builds strong working relationships with operators, supervisors, and support functions. Understands the importance of structured reporting and feedback.</p><p>Health & Safety: Respects safety procedures when working on or around technical equipment Promotes best practices in equipment handling and site-specific safety protocols</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Localization Project Manager Team Lead
Boost Your Career as a Project Management Team Lead with Our Growing Team!
<p>Are you an experienced leader in project management, ready to steer a team towards delivering exceptional service in the translation and localization industry? Future Group, a global pioneer since 1994, is seeking a Project Management Team Lead to join our vibrant team. With a presence across North & Latin America, Asia, Europe, and MEA, we are expanding our reach and require a dedicated professional to guide our project management team.</p><br>
Why Future Group?
<p>At Future Group, we are more than just a company; we are innovators and trendsetters. Joining us means you'll be part of a global family that values growth, innovation, and success. We are committed to excellence and driven by a vision to shape the future of communication. As a Project Management Team Lead, you will have the opportunity to make a significant impact and grow with a leading player in the industry.</p><br>
What You'll Do:
<p>As the Project Management Team Lead, you will oversee the execution of projects and lead a team of project managers to ensure the highest quality of service for our clients. Your role will involve direct communication with clients, managing project deliverables, and driving your team to excel.</p><br>
Key Responsibilities:
Managing Projects:
<ul><li>Add projects to Transparent software, estimate word counts, and assign necessary resources.</li><li>Input Purchase Orders (POs) into Transparent.</li><li>Conduct Quality Assurance using CAT tools.</li><li>Estimate project deadlines.</li><li>Mark projects as delivered and POs as ready to invoice.</li></ul>
Handling Communication with Customers:
<ul><li>Manage various client communications regarding new projects, opportunities, feedback, queries, POs, and invoices.</li><li>Relay client feedback to relevant parties and linguists.</li><li>Ensure feedback implementation is followed up on.</li></ul>
Monitor and Manage Team Performance:
<ul><li>Resolve internal conflicts/issues and provide coaching to project managers.</li><li>Manage team utilization by monitoring workloads and redistributing tasks as needed.</li><li>Oversee team activities, ensuring adherence to project steps and quality standards.</li><li>Conduct appraisals for subordinates.</li><li>Mentor project managers in managing difficult client communications.</li></ul>
What You Bring to the Table:
<ul><li>Excellent to Fluent English communication skills.</li><li>5 to 7 years of relevant experience in project management.</li><li>Proficiency in Microsoft Office and project management software.</li></ul>
Join Us in Shaping the Future of Communication!
<p>Embark on an exciting journey of growth and opportunity with Future Group. Your leadership and expertise can help us write the next chapter of our success story. Apply now to become our Project Management Team Lead and unlock your potential with a company that's shaping the future of communication.</p><br>
<p><em>Don't miss this incredible opportunity—seize the moment and join Future Group today!</em></p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reliance Health s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers and employees needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.</p> <p>We are seeking dynamic and ambitious self-starters to join our team as <strong>Reliance Care Officer</strong>. In this role, you will be the first point of contact for customers and stakeholders, responding to inquiries and resolving issues with empathy, and a solution-driven mindset. You will play a key role in supporting customers, ensuring their satisfaction, and promoting our health plans and services.</p> <p>As a Reliance Care Officer, you will do the following:</p> <ul> <li>Respond promptly to customer inquiries, requests, and complaints while maintaining a friendly and professional tone. </li> </ul> <ul> <li>Provide accurate and relevant information to prospective clients to guide them in selecting suitable health plans.</li> <li>Escalate unresolved issues to the appropriate teams and follow through to ensure resolution and client satisfaction. </li> <li>Accurately record and update customer feedback, complaints, and suggestions in the internal communication system.</li> <li> Support customer acquisition efforts by engaging inbound prospects and encouraging them to purchase health insurance products or utilize company services.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s Degree in any discipline.</li> <li>Must be fluent in <strong>BOTH </strong>English and Arabic.</li> <li>Basic proficiency in Microsoft Office tools. </li> <li>Willingness to work on shifts, including weekends. </li> <li>Excellent interpersonal, written, and verbal communication skills. </li> <li>Strong analytical skills and confidence working with numerical data. </li> <li>High attention to detail with a commitment to delivering quality work. </li> <li>Goal-oriented, adaptable, and able to perform well in fast-paced environments.</li> <li>A medical background (e.g. Nursing, Medical Laboratory Science, Pharmacy, Microbiology) is an added advantage.</li> </ul> <p>At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here s what you ll enjoy:</p> <ul> <li> <strong>Remote-First Environment</strong> <br>Work from anywhere while staying connected to a vibrant, collaborative team.</li> <li> <strong>Competitive Salary and Benefits<br> </strong>We offer a salary that s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.</li> <li> <strong>Premium Health Insurance</strong> <br>Comprehensive health coverage for you and your family, because your well-being comes first.</li> <li> <strong>Unlimited Leave</strong> <br>Take the time you need when you need it no limits, no questions.</li> <li> <strong>Meaningful Impact</strong> <br>Play a key role in transforming customer experiences and shaping healthcare innovation.</li> <li> <strong>Collaborative Work Culture</strong> <br>Join a supportive, inclusive, and team-focused environment that celebrates diversity.</li> <li> <strong>Growth Opportunities</strong> <br>Access tools, mentorship, and resources to elevate your skills and career.</li> <li> <strong>Learning & Development Allowance</strong> <br>We provide an allowance to support your ongoing professional growth and skill enhancement.</li> </ul> <p> </p> <p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Line of Service</b> </p>Advisory<p> </p> <p> <b>Industry/Sector</b> </p>Technology<p> </p> <p> <b>Specialism</b> </p>Managed Services<p> </p> <p> <b>Management Level</b> </p>Senior Associate<p> </p> <p> <b>Job Description & Summary</b> </p>As part of the Budgeting, Reporting & Analytics team, you will help shape the way EAIC manages performance, investments, and efficiency across Alliances. You will support business reporting, budgeting processes, and automation-driven analytics transforming how we measure success.<br>You ll collaborate with the EMEA Alliances leadership, Drivers, Marketers, L&D, and ETIC teams to deliver dashboards, insights, and performance tracking tools that enable faster, data-backed decisions.<br>This is a unique opportunity to be at the centre of PwC s Alliance transformation combining analytical depth with creative problem-solving and exposure to technology, business strategy, and automation.<p> </p> <p> </p> <p> <b>Key Responsibilities</b> </p> <ul> <li>Deliver internal and external monthly and quarterly business performance reporting across Alliances, including pipeline, investments, efficiency metrics, funding, and certifications.</li> <li>Develop ad hoc and Alliance-specific reports by collaborating with a diverse range of leaders.</li> <li>Ensure accurate tagging applicable to Alliances on opportunities in CRM system.</li> <li>Build and maintain <b>Power BI dashboards</b> and <b>Excel models</b> that provide real-time visibility into performance and ROI.</li> <li>Conduct financial and performance analysis to support budgeting, forecasting, and strategic planning.</li> <li>Ensure data accuracy and consistency across systems, particularly <b>Salesforce</b> and <b>Power Platform</b> tools.</li> <li>Translate data insights into concise business recommendations for leadership.</li> </ul> <p>Support business reviews, preparing executive summaries and visual presentations in <b>PowerPoint</b> and <b>M365 tools</b>.</p> <p> </p> <p> </p> <p> <b>Skills & Qualifications </b> </p> <ul> <li>Strong analytical and problem-solving skills, with advanced proficiency in <b>Excel</b>, <b>Power BI</b>, <b>Alteryx</b>, <b>Salesforce</b>, and the <b>Microsoft 365 suite</b>.</li> <li>Proficiency in leveraging AI and automation tools to streamline workflows, enhance data analysis, and generate actionable insights.</li> <li>3-5 years of experience in reporting, analytics, or business performance tracking; consulting or corporate finance background preferred.</li> <li>Attention to detail and comfort managing complex datasets.</li> <li>Excellent written and verbal communication skills in English.</li> <li>Collaborative mindset with a passion for learning, innovation, and data-driven decision-making.</li> <li>Drive and ambition to create smarter, faster, and more innovative solutions that improve how teams work.</li> </ul> <p> </p> <p> <b>What Makes This Role Unique</b> </p> <ul> <li>Direct exposure to PwC s Alliance teams, strategic growth, and regional growth initiatives.</li> <li>Opportunity to work with cutting-edge tools and automation.</li> <li>Experience in turning data into business intelligence that drives strategy and impact across PwC s largest growth engines.</li> </ul> <p> </p> <p> <b>Education </b> <i>(if blank, degree and/or field of study not specified)</i> </p>Degrees/Field of Study required:<p> </p> <p> </p>Degrees/Field of Study preferred:<p> </p> <p> <b>Certifications </b> <i>(if blank, certifications not specified)</i> </p> <p> </p> <p> <b>Required Skills</b> </p> <p> </p> <p> <b>Optional Skills</b> </p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Requirements Analysis, Commercial Transactions, Communication, Contract Dispute Resolution, Contract Lifecycle Management, Contract Management, Contract Negotiation, Contractual Agreements, Contractual Compliance Monitoring, Contractual Risk Management, Cost Analysis, Cost Management, Creativity, Customer Liaison, Embracing Change, Emotional Regulation, Empathy, Inclusion, Indirect Sourcing, Industry Trend Analysis <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<p><strong>Ignite Your Career as a Human Resource Administrative Assistant in Cairo!</strong></p><p>Are you a dynamic and experienced HR professional looking for a challenging yet rewarding role? Our company, operating across diverse sectors including projects and exhibitions, is seeking a highly skilled and dedicated <strong>Human Resource Administrative Assistant</strong> to join our vibrant team in Cairo, Egypt. This is an incredible on-site opportunity to build and manage a robust HR framework from the ground up, supporting a diverse workforce of technicians, engineers, sales personnel, and accountants.</p><ul><li><strong>Overview:</strong> As our Human Resource Administrative Assistant, you will be the backbone of our HR operations, ensuring smooth daily functions and contributing significantly to our growth. You'll be instrumental in developing and maintaining an efficient and supportive work environment for approximately 50-55 employees, including daily laborers. This role offers the unique chance to shape our HR department and make a tangible impact.</li><li><strong>Responsibilities:</strong><ul><li><strong>Build and Lead:</strong> Take charge of building and structuring HR processes from their inception, leveraging your expertise to create a solid foundation.</li><li><strong>Cultural Acumen:</strong> Seamlessly interact with and understand diverse cultures within our multi-sector organization.</li><li><strong>Daily Operations:</strong> Efficiently manage daily HR tasks, including distributing assignments and ensuring all HR administrative duties are handled with precision.</li><li><strong>Employee Relations:</strong> Foster strong connections among employees, promoting a cohesive and positive workplace.</li><li><strong>Reporting Excellence:</strong> Prepare comprehensive daily, weekly, and monthly HR reports to track progress and inform decision-making.</li><li><strong>Policy Adherence:</strong> Ensure strict adherence to company regulations and policies, maintaining a fair and compliant environment.</li><li><strong>People Management:</strong> Demonstrate exceptional ability to manage and support various types of individuals, from technical staff to sales teams.</li><li><strong>HR Development:</strong> Proactively identify and implement strategies for human resources development, including utilizing existing HR knowledge and resources effectively.</li></ul></li><li><strong>Skills & Technologies:</strong> You will be utilizing your expertise in <strong>Microsoft Office</strong>, various <strong>HR Systems</strong>, and robust <strong>HR Policies</strong>. Your proficiency in <strong>Administration</strong>, <strong>Office Management</strong>, and <strong>Recruitment</strong> will be key to your success.</li><li><strong>Growth Opportunities:</strong> This role is more than just an administrative position; it's a launchpad for your career! We offer exciting opportunities for advancement, including the potential to grow into a <strong>Team Leader</strong> or even a <strong>Department Manager</strong>. Your dedication and performance will pave the way for significant career progression within our company.</li><li><strong>Team & Culture:</strong> You'll be joining a supportive environment where your contributions are valued. While you'll be leading the charge in HR, you'll have the backing of our accounts department and other colleagues, especially during your initial phase. We foster a culture of collaboration, respect, and continuous improvement.</li><li><strong>Impact:</strong> Your work will directly influence the well-being and productivity of our entire workforce. You will play a crucial role in shaping our company culture and ensuring our employees feel supported, engaged, and empowered.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Procurement Specialist Purpose of the Job The Procurement Specialist supports day-to-day procurement operations, covering supplier sourcing, purchase order management, contract administration, and vendor coordination. The role partners with internal departments and suppliers to ensure timely, accurate, and policy-compliant procurement outcomes. Essential Functions and Responsibilities Procurement Planning Conduct market research to gather pricing data, identify qualified suppliers, and assess their fit for procurement requirements. Monitor market trends and pricing and escalate cost-saving opportunities to the direct manager. Vendor Management Participate in supplier evaluation and negotiations, supporting competitive terms across categories such as hospitality, logistics, and third-party services. Support supplier performance tracking on delivery, quality, and reliability, escalating issues as needed. Ensure procurement activities comply with internal policies and applicable regulations Draft procurement agreements for suppliers without formal contracts, defining deliverables, pricing, timelines, and service expectations for approval. Purchasing Execution Review supplier contracts before approval, verifying alignment with policies, budgets, and stakeholder requirements. Process and track purchase orders through the full cycle, verifying receipts against delivery notes and invoices, and following up with suppliers to resolve discrepancies and ensure on-time delivery. Maintain organized records of procurement transactions, contracts, and supplier communications by document management standards. Financial & Cost Management Coordinate with internal departments to gather requirements and identify cost-effective sourcing options. Negotiate pricing and terms with suppliers and document outcomes for review and reporting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in business administration, Supply Chain Management, or a closely related discipline.</li><li>A minimum of 1 to 3 years of hands-on experience in procurement or supply chain functions, with exposure to sourcing, vendor management, and purchase order processing.</li><li>Good command of English, with the ability to communicate effectively in writing and verbally for business correspondence and supplier interactions.</li><li>Proficiency in Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint; prior exposure to procurement or ERP systems is an advantage.</li><li>Good analytical and organizational skills, with the ability to manage multiple tasks, meet deadlines, and communicate clearly with internal teams and external suppliers.</li><li>Foundational knowledge of procurement principles, sourcing processes, and vendor management practices, with a willingness to develop expertise in line with organizational standards.</li><li>Ability to work independently on assigned tasks while maintaining clear communication with the direct manager and escalating issues appropriately and in a timely manner.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Primary office-based environment; regular activities include extended periods of desk work, use of computer systems, and occasional manual handling of materials such as boxes and samples.</li><li>Domestic travel across Egypt is required on a regular basis, including occasional short-notice assignments to support urgent operational procurement needs.</li></ul><p></p></section>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p>
<p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p>
<p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li>
<li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years of experience in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years experience in a similar sales role.</li>
<li>Proactivity and a sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
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Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business & Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury & Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
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<p><strong>About Us</strong></p><br><p> We are an international, Sharia’a-compliant company with more than 35 years of presence in the market. <br>Since late 2018, International is fully owned by Al-Imtiaz Group which is a publicly listed company in Kuwait Stock Exchange. </p><br><p>We are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing and managed services.</p><br><p>Today, International employs over 1,500 professionals with offices in Dubai (HQ), Kuwait, Abu Dhabi, Saudi Arabia, Qatar and Oman.</p><br><p><strong>Job Description</strong></p><br><p>We are looking for an experienced Senior Business Analyst to join our Digital Solutions delivery project teams. In this hands-on role, you will heavily participate in the full business analysis lifecycle (from discovery and requirements gathering through implementation support, demos, and UAT) on complex software projects (typically 1–3 years in duration) for enterprise and government clients across the GCC region, working within multi-disciplinary digital solutions delivery teams of 10–30 members (solution architects, UI/UX designers, technical writers, as well as development, data, and QC teams), which may include mixed internal and vendor teams.</p><br><p>This is a matrix delivery role: You will report to the Product Delivery Manager who owns the broader practice, standards, methodology, and people development, and within the projects you work under the direction of the Project BA Lead or the Project Delivery Lead (project technical lead) in alignment with the Project Manager for scope, planning, task assignment, and day-to-day delivery priorities. You may operate as the sole BA on smaller projects, owning the full BA scope end to end</p><br><p><strong>Roles & Responsibilities</strong> </p><br><p>• Requirements Elicitation, Analysis and Documentation:</p><br><p>o Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.</p><br><p>o Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.</p><br><p>o Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.</p><br><p>o Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.).</p><br><p>• Solution Design, Estimation C Delivery Support:</p><br><p>o Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.</p><br><p>o Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.</p><br><p>o Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).</p><br><p>o Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.</p><br><p>o Attend and/or lead demos and UAT sessions with the client.</p><br><p>• Stakeholder C Communication Management:</p><br><p>o Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.</p><br><p>o Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.</p><br><p>o Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.</p><br><p>• Quality, Risk, Change C Dependency Management:</p><br><p>o Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.</p><br><p>o Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.</p><br><p>o Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.</p><br><p>• Vendor C Cross-Team Coordination:</p><br><p>o When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.</p><br><p>o Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.</p><br><p>• AI Leverage, Mentorship C Continuous Improvement:</p><br><p>o Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).</p><br><p>o Mentor junior analysts and support the application of BA standards and best practices within the team.</p><br><p>o Contribute practically to process improvements, frameworks, and knowledge sharing.</p><br><p>• Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).</p><br> </div>
We are seeking a creative and detail-oriented Architectural Engineer to join our NGO. In this role, you will be responsible for preparing architectural designs, developing detailed shop drawings, and overseeing site execution for community and development infrastructure projects. Your efforts will ensure that all physical spaces and facilities are functional, cost-effective, sustainable, and directly aligned with the organization's developmental mission.<br>Key Responsibilities Develop conceptual, architectural, and detailed working drawings for community spaces, rehabilitation initiatives, and developmental infrastructure projects. Prepare comprehensive technical specifications, Bills of Quantities (BOQs), and cost estimates in coordination with project management teams. Conduct regular site visits and inspections to supervise construction and renovation works, ensuring strict adherence to approved architectural drawings and quality standards. Coordinate with structural, MEP, and civil engineering teams to resolve on-site technical clashes and design discrepancies. Review contractor submittals, material samples, and payment requests against actual on-site progress. Monitor project timelines to ensure deliverables are completed on schedule, within budget, and compliant with local building codes and safety regulations.<br>Requirements & Qualifications Bachelor’s degree in architectural engineering or architecture.2 to 4 years of proven hands-on experience in architectural design, technical office work, and site supervision. High proficiency in architectural software, including Auto CAD, Revit, 3ds Max/Sketch Up, and MS Office. Strong ability to prepare accurate BOQs, cost estimates, and detailed shop drawings. Solid knowledge of local building codes, finishing materials, and construction site safety protocols. Strong problem-solving, communication, and project coordination skills. A strong passion for community development and non-profit infrastructure projects.
Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Job Description<br><br> Greet guests warmly upon arrival and ensure a smooth check-in process. Check guests in and out according to hotel policies, including handling payment and issuing room keys. Assist with special requests, upgrades, and room assignments based on availability. Provide guests with information about hotel facilities, amenities, and local attractions. Handle requests for services such as transportation, wake-up calls, and dining reservations. Resolve guest complaints or issues promptly and escalate to management when necessary. Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met. Answer phones, emails, and other communications in a professional manner. Maintain accurate records of charges and payments. Handle cash, credit card transactions, and provide change or receipts as necessary. Update guest information in the hotel management system. Monitor hotel security by ensuring that guests’ identities are verified during check-in. Ensure that all guest-related safety protocols and procedures are followed. Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue. Maintain open communication with guests, ensuring all questions are answered and concerns addressed. Conduct courtesy calls to in-house guests and maintain records. Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> 2 years minimum experience in a similar capacity within a luxury hospitality environment. Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written), Russian language proficiency is an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended. Must have the ability to handle cash effectively and accurately.
Human Resources Specialist<br>Job Location: GIU campus- New Admin. Capital – Cairo, Egypt<br>Job Summary:<br>The HR Specialist is responsible for supporting and executing the core Human Resources functions at the university, ensuring the effective implementation of HR policies, processes, and initiatives. The role covers a wide range of HR activities including recruitment, onboarding, employee relations, performance management, training and development, and HR operations. The HR Specialist works closely with academic and administrative departments to ensure smooth HR services while maintaining compliance with university policies.<br>Key Responsibilities & Duties:1. Recruitment & Staffing Manage the full recruitment cycle including job postings, screening, interviewing coordination, and candidate communication. Coordinate with departments to identify hiring needs and prepare job descriptions. Support the selection and onboarding process for academic and administrative staff. Maintain a pool of qualified candidates for future academic and administrative vacancies.<br>2. Onboarding & Employee Integration Facilitate onboarding processes for new employees to ensure smooth integration into the university environment. Coordinate orientation sessions and provide new hires with relevant information regarding policies, procedures, and organizational culture.<br>3. Performance Management Support the implementation of the university’s performance management processes. Coordinate performance review cycles and follow up with departments to ensure timely completion. Assist managers in setting objectives and monitoring performance development plans.<br>4. Learning & Development Identify training needs in coordination with departments. Coordinate training programs, workshops, and development initiatives for academic and administrative staff. Monitor and evaluate training effectiveness.<br>5. Employee Relations Act as a point of contact for employee inquiries and HR-related matters. Support the resolution of workplace issues in alignment with HR policies and university regulations. Promote a positive work environment and support employee engagement initiatives.<br>6. HR Policies & Compliance Ensure the implementation and adherence to HR policies and procedures. Assist in updating HR policies and internal guidelines as needed. Support compliance with university regulations and applicable labor laws.<br>7. HR Reporting & Operations Maintain HR records and databases related to recruitment, training, and performance management. Prepare HR reports and statistics as required by management. Support HR projects and strategic initiatives aimed at improving HR services and processes.<br>Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field.0–3 years of experience in Human Resources, preferably within the education or university sector. Strong knowledge of HR practices including recruitment, employee relations, and performance management. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Ability to handle confidential information with professionalism.<br>Skills & Competencies Strong negotiation and influencing skills. Critical thinking and problem-solving abilities. Strong coordination and stakeholder management skills. Attention to detail and ability to manage multiple tasks. Ability to work collaboratively with academic and administrative teams. Proficiency in MS Office and HR systems.<br>Benefits:<br>Package includes:Transportation – GIU Buses Medical Insurance – Next Care Social Insurance WIR Loyalty Program – Stores Discounts Postgraduate studies & Self-development support<br>Working Hours:08:30 AM to 05:00 PM5 working days per week (Friday and Saturday are the days off)
Adree is seeking an experienced and results-driven Delivery Manager to oversee the end-to-end execution and successful rollout of complex digital products and IT projects. In this role, you will hold ultimate accountability for project delivery within agreed timelines, scope, quality standards, and budget constraints. Operating at the intersection of business, technology, and operations, the Delivery Manager will orchestrate cross-functional teams (. NET, Out Systems, Creatio, QA, Dev Ops), streamline delivery processes, manage client expectations, and proactively eliminate obstacles to ensure smooth, high-impact solution delivery.<br><br>Key Roles And Responsibilities<br><br>End-to-End Delivery Ownership: Drive and manage the full delivery lifecycle of multiple software development and digital transformation initiatives from inception to post-launch support Agile Governance & Process Execution: Enforce Agile/Scrum best practices, monitoring sprint velocity, backlog health, and key delivery metrics (KPIs/SLAs) across squads Stakeholder & Client Alignment: Act as the primary escalation point for project delivery; maintain transparent communication with clients, Program Managers, and executive leadership regarding progress, risks, and milestones Risk Management & Blocker Removal: Identify, track, and mitigate technical, operational, and resource risks early; unblock engineering and functional teams to maintain delivery momentum Resource & Financial Oversight: Partner with Resource Managers and Tech Leads to ensure optimal team composition, workload balance, budget tracking, and billability targets Vendor & Third-Party Management: Coordinate with external vendors, contractors, and third-party implementation partners to align deliverables with project timelines Quality & Compliance Assurance: Ensure that software releases meet rigorous Quality Assurance, security, and architectural standards prior to client handover Continuous Process Improvement: Conduct sprint retrospectives and post-implementation reviews to continuously optimize delivery frameworks, operational efficiency, and team performance<br><br>Requirements<br><br>Education Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field Experience6-8 years of experience in IT delivery, project management, or software engineering management, with at least 3+ years in a Delivery Lead/Manager role Proven track record of successfully delivering large-scale enterprise web, mobile, or digital product applications in client-facing environments Skills & Competencies (Technical & Analytical + Soft) Delivery Frameworks: Deep mastery of Agile, Scrum, Kanban, and hybrid project management methodologies Tech Ecosystem Awareness: Solid understanding of modern software development life cycles (SDLC), microservices, low-code platforms (Out Systems, Creatio), and cloud deployments (. NET, Azure) PM Tooling Proficiency: Advanced hands-on experience using Jira, Confluence, MS Project, and reporting dashboards to track delivery health Stakeholder Management: Exceptional negotiation, conflict-resolution, and executive presentation skills Data-Driven Operations: Strong analytical mindset with the ability to leverage delivery metrics (burndown charts, velocity, defect density) to drive outcomes Leadership & Empowerment: Proven ability to lead, motivate, and hold cross-functional technical teams accountable without direct hierarchical authority Preferred (but not required) Prior background as a Project Manager, Scrum Master, or Tech Lead inside software consultancies Experience managing client-site or regional delivery operations across the GCC region Certifications PMP (Project Management Professional) or PMI-ACP is highly preferred Certified Scrum Master (CSM) or SAFe Agilist (Advantage) Job Location HQ
We are expanding and we're hiring three Area Sales Managers to grow our PPE and Industrial Safety business across Egypt.<br>Location: Three area vacancies – Greater Cairo, Delta Region, and Canal Region (one position per area) Reports to: Department Head – PPE and Industrial Safety Employment Type: Full-time Date posted: 05/08/2026<br>About the Role Senoussi Free Zone is a marine and industrial safety group established in 1938, headquartered at the Public Free Zone, Port Tawfik, Suez. Our PPE and Industrial Safety division supplies personal protective equipment and safety solutions to clients across the manufacturing, construction, oil and gas, utilities, and offshore sectors. We are expanding our sales coverage across Egypt and are hiring three Area Sales Managers, one each for Greater Cairo, the Delta Region, and the Canal Region. Each Area Sales Manager will own PPE sales within their assigned area: growing the client base, managing key accounts, and delivering agreed sales and collection targets. This role suits a driven B2B sales professional with strong knowledge of their area and the ability to work independently to build and expand it.<br>Key Responsibilities Sales and Business Development• Own PPE and industrial safety sales within the assigned area and deliver agreed sales and gross profit targets• Identify and win new clients through the manufacturing, construction, oil and gas, utilities, and offshore sectors• Build and maintain a strong pipeline of prospects and opportunities Account Management• Manage and grow relationships with existing key accounts within the territory• Prepare and present quotations, negotiate terms, and close orders• Ensure customer satisfaction and repeat business through regular follow-up Territory Coverage• Plan and carry out regular client visits across the area• Map the territory to identify high-potential sectors, industrial zones, and accounts• Representing the company at relevant industry events and site visits within the area Collections and Commercial Discipline• Follow up on customer collections and keep receivables within agreed terms• Coordinate with Finance on credit limits and outstanding balances Coordination and Reporting• Coordinate with the PPE and warehouse teams to ensure stock availability and timely delivery• Provide regular reports on sales performance, pipeline, forecasts, and market feedback<br>Requirements• Bachelor's degree in Business, Engineering, or a related field• 3 - 5 years of B2B or industrial sales experience, preferably in PPE, industrial safety, or a related field• Established network and market knowledge within the assigned area (Greater Cairo, Delta, or Canal)• Proven track record of meeting sales and collection targets• Strong negotiation, communication, and relationship-building skills• Fluent Arabic; good working English• Valid driving license and willingness to travel extensively within the territory, owning a car is preferred• Proficient in MS Office; experience with CRM systems an advantage<br>What We Offer• Competitive salary with a performance-based commission and bonus scheme• Ownership of a defined sales territory with room to grow it• Car allowance and travel expenses in line with company policy• The opportunity to join a long-established, growing safety and marine group<br>To apply, please send your CV to HR@senoussifreezone.com, indicating clearly which region you are applying for (Greater Cairo, Delta, or Canal).
About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well. Our EVP's At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>About the Job:Role is responsible for checking and monitoring all payments, vouchers and back-end processing activity pertaining to MSU. The role holder must ensure that all tasks are carried on within the stipulated timelines. The role holder is responsible for recon &clearance of various GL accounts. The role holder will be required to resolve routine problems related to activities and assist the team in daily task, liaise external parties for the purpose. The role may provide technical supervision and guidance to others within the section to ensure efficiency and accuracy. The role would ensure all merchant queries are responded accurately & timely with a focus on TOP 20 merchants. <br>Job Accountabilities:Checking and releasing of payments to merchants through smart business. Checking and releasing TT issued through SBChecking of refund & sale batches Checking of pick-up card fee collection batches and cheque issuance Resolving merchant queries and recon issues. G/L reconciliation. Account opening wherever new account opening is required. Checking & releasing of daily settlement vouchers. Checking & releasing of pick-up reward cheque issuance vouchers and all other Misc vouchers. Checking all accounting entries are passed daily as per new accounting plan. Mentoring and assisting new hires. Ensure proper filing of documents. Compiling MIS Monthly. Ensure that all activities are carried on as per compliance and procedures laid down. Make the RAGs reports for merchant & publish to Business. Facilitate a good customer focus by resolving complex customer queries pertaining to our key merchants. Manage the merchant services help desk , ensure merchant requests are processed as per TATs <br>Qualifications Education Bachelor’s Degree/preferably Accounts based. Experience Previous experience in accountancy / banking operations. Strong settlement background. Knowledge/Skills Essential knowledge in MS Office. Leadership skills.<br>Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.