Microsoft Dynamics Jobs in Egypt
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Adree is seeking an experienced and results-driven Delivery Manager to oversee the end-to-end execution and successful rollout of complex digital products and IT projects. In this role, you will hold ultimate accountability for project delivery within agreed timelines, scope, quality standards, and budget constraints. Operating at the intersection of business, technology, and operations, the Delivery Manager will orchestrate cross-functional teams (. NET, Out Systems, Creatio, QA, Dev Ops), streamline delivery processes, manage client expectations, and proactively eliminate obstacles to ensure smooth, high-impact solution delivery.<br><br>Key Roles And Responsibilities<br><br>End-to-End Delivery Ownership: Drive and manage the full delivery lifecycle of multiple software development and digital transformation initiatives from inception to post-launch support Agile Governance & Process Execution: Enforce Agile/Scrum best practices, monitoring sprint velocity, backlog health, and key delivery metrics (KPIs/SLAs) across squads Stakeholder & Client Alignment: Act as the primary escalation point for project delivery; maintain transparent communication with clients, Program Managers, and executive leadership regarding progress, risks, and milestones Risk Management & Blocker Removal: Identify, track, and mitigate technical, operational, and resource risks early; unblock engineering and functional teams to maintain delivery momentum Resource & Financial Oversight: Partner with Resource Managers and Tech Leads to ensure optimal team composition, workload balance, budget tracking, and billability targets Vendor & Third-Party Management: Coordinate with external vendors, contractors, and third-party implementation partners to align deliverables with project timelines Quality & Compliance Assurance: Ensure that software releases meet rigorous Quality Assurance, security, and architectural standards prior to client handover Continuous Process Improvement: Conduct sprint retrospectives and post-implementation reviews to continuously optimize delivery frameworks, operational efficiency, and team performance<br><br>Requirements<br><br>Education Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field Experience6-8 years of experience in IT delivery, project management, or software engineering management, with at least 3+ years in a Delivery Lead/Manager role Proven track record of successfully delivering large-scale enterprise web, mobile, or digital product applications in client-facing environments Skills & Competencies (Technical & Analytical + Soft) Delivery Frameworks: Deep mastery of Agile, Scrum, Kanban, and hybrid project management methodologies Tech Ecosystem Awareness: Solid understanding of modern software development life cycles (SDLC), microservices, low-code platforms (Out Systems, Creatio), and cloud deployments (. NET, Azure) PM Tooling Proficiency: Advanced hands-on experience using Jira, Confluence, MS Project, and reporting dashboards to track delivery health Stakeholder Management: Exceptional negotiation, conflict-resolution, and executive presentation skills Data-Driven Operations: Strong analytical mindset with the ability to leverage delivery metrics (burndown charts, velocity, defect density) to drive outcomes Leadership & Empowerment: Proven ability to lead, motivate, and hold cross-functional technical teams accountable without direct hierarchical authority Preferred (but not required) Prior background as a Project Manager, Scrum Master, or Tech Lead inside software consultancies Experience managing client-site or regional delivery operations across the GCC region Certifications PMP (Project Management Professional) or PMI-ACP is highly preferred Certified Scrum Master (CSM) or SAFe Agilist (Advantage) Job Location HQ
We are expanding and we're hiring three Area Sales Managers to grow our PPE and Industrial Safety business across Egypt.<br>Location: Three area vacancies – Greater Cairo, Delta Region, and Canal Region (one position per area) Reports to: Department Head – PPE and Industrial Safety Employment Type: Full-time Date posted: 05/08/2026<br>About the Role Senoussi Free Zone is a marine and industrial safety group established in 1938, headquartered at the Public Free Zone, Port Tawfik, Suez. Our PPE and Industrial Safety division supplies personal protective equipment and safety solutions to clients across the manufacturing, construction, oil and gas, utilities, and offshore sectors. We are expanding our sales coverage across Egypt and are hiring three Area Sales Managers, one each for Greater Cairo, the Delta Region, and the Canal Region. Each Area Sales Manager will own PPE sales within their assigned area: growing the client base, managing key accounts, and delivering agreed sales and collection targets. This role suits a driven B2B sales professional with strong knowledge of their area and the ability to work independently to build and expand it.<br>Key Responsibilities Sales and Business Development• Own PPE and industrial safety sales within the assigned area and deliver agreed sales and gross profit targets• Identify and win new clients through the manufacturing, construction, oil and gas, utilities, and offshore sectors• Build and maintain a strong pipeline of prospects and opportunities Account Management• Manage and grow relationships with existing key accounts within the territory• Prepare and present quotations, negotiate terms, and close orders• Ensure customer satisfaction and repeat business through regular follow-up Territory Coverage• Plan and carry out regular client visits across the area• Map the territory to identify high-potential sectors, industrial zones, and accounts• Representing the company at relevant industry events and site visits within the area Collections and Commercial Discipline• Follow up on customer collections and keep receivables within agreed terms• Coordinate with Finance on credit limits and outstanding balances Coordination and Reporting• Coordinate with the PPE and warehouse teams to ensure stock availability and timely delivery• Provide regular reports on sales performance, pipeline, forecasts, and market feedback<br>Requirements• Bachelor's degree in Business, Engineering, or a related field• 3 - 5 years of B2B or industrial sales experience, preferably in PPE, industrial safety, or a related field• Established network and market knowledge within the assigned area (Greater Cairo, Delta, or Canal)• Proven track record of meeting sales and collection targets• Strong negotiation, communication, and relationship-building skills• Fluent Arabic; good working English• Valid driving license and willingness to travel extensively within the territory, owning a car is preferred• Proficient in MS Office; experience with CRM systems an advantage<br>What We Offer• Competitive salary with a performance-based commission and bonus scheme• Ownership of a defined sales territory with room to grow it• Car allowance and travel expenses in line with company policy• The opportunity to join a long-established, growing safety and marine group<br>To apply, please send your CV to HR@senoussifreezone.com, indicating clearly which region you are applying for (Greater Cairo, Delta, or Canal).
About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well. Our EVP's At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>About the Job:Role is responsible for checking and monitoring all payments, vouchers and back-end processing activity pertaining to MSU. The role holder must ensure that all tasks are carried on within the stipulated timelines. The role holder is responsible for recon &clearance of various GL accounts. The role holder will be required to resolve routine problems related to activities and assist the team in daily task, liaise external parties for the purpose. The role may provide technical supervision and guidance to others within the section to ensure efficiency and accuracy. The role would ensure all merchant queries are responded accurately & timely with a focus on TOP 20 merchants. <br>Job Accountabilities:Checking and releasing of payments to merchants through smart business. Checking and releasing TT issued through SBChecking of refund & sale batches Checking of pick-up card fee collection batches and cheque issuance Resolving merchant queries and recon issues. G/L reconciliation. Account opening wherever new account opening is required. Checking & releasing of daily settlement vouchers. Checking & releasing of pick-up reward cheque issuance vouchers and all other Misc vouchers. Checking all accounting entries are passed daily as per new accounting plan. Mentoring and assisting new hires. Ensure proper filing of documents. Compiling MIS Monthly. Ensure that all activities are carried on as per compliance and procedures laid down. Make the RAGs reports for merchant & publish to Business. Facilitate a good customer focus by resolving complex customer queries pertaining to our key merchants. Manage the merchant services help desk , ensure merchant requests are processed as per TATs <br>Qualifications Education Bachelor’s Degree/preferably Accounts based. Experience Previous experience in accountancy / banking operations. Strong settlement background. Knowledge/Skills Essential knowledge in MS Office. Leadership skills.<br>Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Identify training requirements for Food Safety System and support planning and realization of trainings.</p>
<p>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</p>
<p>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</p>
<p>Within Food Safety System provide that:</p>
<ul>
<li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li>
<li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets, etc.</li>
<li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities, etc.</li>
<li>Take samples from foods, drinking water, potable water, surfaces which are touching foods, personnel hands, raw materials for microbiological and/or, in case of necessity, other laboratory analysis. Comment on analysis results appropriately.</li>
<li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li>
<li>Realize following representative samples from kitchens.</li>
<li>Give trainings to spot and grouped personnel.</li>
<li>Follow legal regulations and standards related to Food Safety System.</li>
<li>Check nonconforming products which appear within Food Safety System and report.</li>
<li>Lead continuance of process in case of any emergency case, recall, etc. within related procedures; follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere in the process in case of necessary situations.</li>
<li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li>
<li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide necessary actions and information flow between each process owner.</li>
<li>Help lead relationships with auditors who come from tour operators or during external food safety audits.</li>
<li>Be available at the facility during audits realized by tour operators.</li>
<li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li>
<li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li>
<li>Support preparation of reports and statistical data related to Food Safety.</li>
<li>Implement the duties which are given by manager.</li>
<li>Refer to Quality Manager for leading all works, work together by getting across and provide full and effective information flows to the group of quality system management.</li>
<li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li>
<li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li>
<li>Attend seminars, make searches in order to increase knowledge and experience. Improve continuously. Follow occupational publications and trends.</li>
<li>Work and collaborate with others in order to improve facility image, remain memorable in guests’ minds and provide guest satisfaction and trust.</li>
<li>Responsible to Quality Manager.</li>
<li>Responsible for working all kitchens and stewarding departments in accordance with hygiene rules.</li>
<li>Cooperate with all chefs of kitchen and stewarding departments.</li>
<li>Support manager by making manager’s work easier and providing continuous improvement.</li>
<li>Look after all operational equipment and materials and care for them.</li>
<li>Maintain appearance of uniforms, daily hygiene and personal hygiene according to standards at all times.</li>
<li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li>
<li>Have full information about hotel services and qualities such as areas, activities, etc.</li>
<li>Inform department manager in case of any accident, problem, or suspicious situation.</li>
<li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share responsibilities. Share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</li>
<li>Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</li>
<li>Ensure chemicals are carried safely, stored and used in accordance with laws, controlling and reducing chemical contamination.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree from veterinary or equivalent faculty.</li>
<li>Experience: At least 2 years of work experience.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li>
<li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li>
<li>Computer literacy: MS Office applications.</li>
<li>Skills: Good representation, good communication skills, ability to create systems, inquisitive, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li>
</ul></p><p></p>
Company Description Egy Crete - إيجي كريت is a rapidly growing cement-based products manufacturer that operates 3 large factories and 5 production lines, with an annual production capacity of 12 million meters. Established in 2017 as a subsidiary of the global Capriolo Group, the company has quickly become a key contributor to Egypt’s national infrastructure projects, including the New Administrative Capital. Egy Crete specialises in high-strength concrete products such as interlock tiles, curbstones, and cement bricks.<br>Role Description The Marketing Coordinator is a full-time, on-site role based in Badr City. This role is responsible for supporting the planning and execution of marketing campaigns that promote Egy Crete’s products and brand in local and regional markets. Day-to-day tasks include coordinating with sales teams to align marketing activities, assisting in the creation and editing of marketing content, and organizing events, trade shows, and promotional activities. This role is ideal for someone who enjoys creating content, staying on top of social media trends, and helping build a strong online brand.<br>Responsibilities Manage the company's social media accounts, including Linked In, Facebook, Instagram, Tik Tok, and You Tube. Create, schedule, and publish engaging social media posts. Write captions and marketing copy in English and Arabic. Assist in creating content, including photos, videos, reels, and graphics. Help maintain a monthly content calendar. Film daily stories Shoot content on phone and coordinate with a photographer. Monitor comments and messages and escalate inquiries when needed. Coordinate with internal teams to gather content for social media and marketing campaigns. Support marketing activities for product launches, events, exhibitions, and company announcements. Monitor social media performance and share basic reports and insights. Keep up with social media trends and suggest new content ideas. Ensure all content follows the company's brand guidelines. Requirements Bachelor's degree in Marketing, Business, Communications, or a related field (or currently completing one).2-5 years of experience in marketing or social media is preferred. Strong written and verbal communication skills in English and Arabic. Familiarity with Linked In, Facebook, Instagram, and Tik Tok. Basic knowledge of Canva or similar design tools. Basic video editing skills are a plus. Organized, detail-oriented, and eager to learn. Ability to manage multiple tasks and meet deadlines.<br>Qualifications Strong Communication skills to support internal coordination, client interactions, and clear presentation of marketing messages. Sales and customer-focused abilities to align marketing activities with commercial targets and support lead generation. Event Planning experience to organize and execute product launches, trade shows, and promotional events. Writing skills to contribute to marketing materials, social media posts, and basic content creation. Project Management skills to coordinate timelines, resources, and multiple marketing activities simultaneously. Relevant experience in marketing coordination, preferably in manufacturing, construction, or industrial sectors. Good command of English and Arabic, with proficiency in MS Office and basic familiarity with digital marketing tools. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience. Ability to work on-site in Badr City, demonstrating reliability, attention to detail, and a collaborative work style.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities: Review and interpret electrical drawings, specifications, BOQs, and contract documents. Supervise and monitor electrical installation works at site, including power distribution, lighting, earthing, lightning protection, ELV, fire alarm, and related systems. Ensure all electrical works are executed in accordance with approved drawings, project specifications, local authority requirements, and international standards. Coordinate with civil, mechanical, architectural, and other project teams to resolve technical and site coordination issues. Review and approve shop drawings, material submittents, method statements, and technical documents. Conduct site inspections and ensure compliance with quality and safety requirements. Monitor project progress, identify delays or technical issues, and propose corrective actions. Coordinate with consultants, clients, subcontractors, and suppliers for approvals and technical clarifications. Prepare technical reports, progress reports, inspection requests, and site documentation. Support testing and commissioning activities for electrical systems. Ensure compliance with HSE policies and safe working practices on site. Assist in preparing variation claims, technical evaluations, and as-built documentation. Provide technical guidance and supervision to junior engineers and site teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s Degree in Electrical Engineering.</li><li>Experience: Minimum 8 12 years of relevant experience in construction, MEP, or infrastructure projects.</li><li>Software / Skills: Strong knowledge of electrical systems in building and construction projects. Familiarity with local authority regulations, IEC, NEC, BS, NFPA, and relevant standards. Proficiency in AutoCAD, MS Office, and electrical design/review software. Strong site supervision, coordination, and problem-solving skills. Ability to review drawings, BOQs, specifications, and technical submittals. Good communication and leadership skills. Ability to work under pressure and meet project deadlines.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p><br> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p><br> At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.<br>In cross border engagement operations at PwC, you will work with PwC member firms in all aspects of cross-border activities, including technology implementation and operational support. Your work will involve global cross-border engagement services (CBES) technology development and implementations, cultivating relationships with PwC member firm stakeholders, managing the vendor relationships, and providing oversight for operational support of CBES tools, travel data analysis, and the CBES budget.<p><b>PwC Overview:</b></p><br><p>At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all<br>we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services</p><br><p><b>About PwC ETIC - Egypt Technology and Innovation Centre</b></p><br><p>PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.<br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.</p><br><p><b>Line of Service and Overview:</b></p><br><p>Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems</p><br><p><b>Corporate Culture & Working Environment:</b></p><br><p>Our culture is one of inclusivity and care, where we respect each other and our differences. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table.<br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.</p><br><p><b>Job Summary:</b></p><br><p>The Finance Senior Associate is responsible for managing the day-to-day operations for their engagement teams within the Finance Service Tower, delivering Finance Managed Services to customers. This includes execution of processes, accountability for services level performance and continuous learning and improvement of the team.<br>They also play a key role in helping to input into and execute the Finance Managed Services strategic plans and programs.</p><br><p><b>Roles and Responsibilities:</b></p><br><ul><li>Manages the day-to-day delivery for Finance engagements including oversight of key customer deliverables / outputs.</li><li>Ensures timely and accurate processing of financial transactions across end to end finance processes for their engagements which may include procure to pay, record to report, order to cash and general ledger functions etc.</li><li>Demonstrate sound understanding of financial reporting processes, risk and controls.</li><li>Completes quality reviews and audits to ensure that delivery on their engagements is inline with established policies, procedures, compliance standards and customer expectations.</li><li>Holds overall accountability for SLA / OLA compliance within their engagement team across Finance processes undertaken</li><li>Applies analytical and financial modeling skills with holistic financial thinking and ability to interpret financial data.</li><li>Manages your own workload as well as that of the engagement team’s, including reporting on progress and issues escalations</li><li>Monitors the performance of team members on their engagements on an ongoing basis and implements appropriate coaching</li><li>Manages, mentors, and motivates their engagement team members, fostering a culture of excellence, high performance, and continuous learning</li><li>Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC’s efficiency.</li><li>Helps to implement and adapt to new or changing processes quickly.</li><li>Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.</li><li>Implements corrective actions to address any deviations, and continuously improves service delivery based on feedback</li><li>Leads quality improvement initiatives based on feedback and observations</li><li>Supports in executing the Finance Managed Services plans and programs to ensure the improvement of team performance and achievement of its objectives.</li></ul><p><b>Expected Skills:</b></p><br><ul><li>Qualified Accountant with a minimum of 4+ years experience in a role relevant to Accounting or Financial Reporting</li><li>Strong, practical knowledge with accounting/ reporting systems and Profit & Loss and Balance Sheet</li><li>Strong understanding of financial reporting processes, with knowledge and experience managing risk and controls</li><li>Knowledge of accounting for financial instruments</li><li>Excellent MS office skills</li><li>Experience in coaching and coordinating a team to ensure deadlines are adhered to</li><li>Experience in defining and tracking key performance indicators (KPIs) to measure the effectiveness and efficiency of finance operations</li><li>Experience of working collaboratively to drive ideas/solutions with diverse teams to improve efficiencies</li><li>Strong leader who can communicate fluently in English and demonstrate an ability to drive personal and collective accountability from a diverse team</li><li>Self motivated and independent, and can demonstrate strong relationships with internal and external parties</li><li>Able to work under pressure and meet deadlines; demonstrates strong analytical skills</li><li>Demonstrates commercial awareness in daily service provision within own area of responsibility</li></ul><p><b>Years of Experience:</b></p><br><p>Part Qualified Accountant with minimum 4 years experience or Qualified Chartered accountant with experience in a role relevant to Accounting or Financial Reporting</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
Job Title: MICE Tourism Visa Specialist<br>Location: Obour Buildings, Salah Salem, Cairo, Egypt Department: Visa Operations Employment Type: Full-time<br>About the Role<br>We are seeking an experienced, highly connected, and detail-oriented MICE Tourism Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients. If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br>Key Responsibilities<br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously. Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues. Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws. Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation. Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions. Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br>Required Qualifications & Skills<br>Experience: Minimum of 5 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm. Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates. Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management. Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals. Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos. Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br>Other Skills<br>MICE & Group Travel Expertise: Proven track record of handling bulk/group visa applications (e.g., incentive trips, corporate conferences) where timelines are non-negotiable. Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies. Conflict Resolution: Exceptional soft skills to handle sensitive client data with confidentiality and manage anxious clients with empathy and professionalism. Crisis Management: Ability to adapt to last-minute itinerary changes, sudden policy shifts, or urgent passport retrieval requests.<br>What We Offer<br>Competitive salary and performance-based bonuses. A dynamic, collaborative, and professional work environment. Opportunities for career growth and leadership within our expanding operations team.<br>How to Apply If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV here.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong>This role is based in Cairo, Hybrid work (3 days in office), standard day shift. </strong></p><br> <p><strong>ABOUT THE TEAM</strong></p><br> <p>The Global Commercial Finance Field Business Support organization partners closely with Sales to ensure that transactions are structured in the most commercially beneficial way for SAP, while abiding by SAPs internal policies and IFRS accounting rules.</p><br> <p><strong>EXPECTATIONS AND TASKS</strong></p><br> <p>As a Cloud Field Business (Sales) Support Associate/Specialist, you will own and execute the end-to-end deal operations process for designated Cloud deal motions at SAP. You will be part of globally acting Field Business Support team, a central deal support organization that partners closely with Account Executives and involved stakeholders.</p><br>
<p>Acting as a trusted operational partner, you will support, manage, and process sales quotations within the SAP CRM/Harmony system, guiding deals through the complete quote-to-booking lifecycle, ensuring accuracy, compliance, and timely execution of deals.</p><br>
<p>Working collaboratively with Sales colleagues, your team and other supporting functions, you will directly support revenue growth and profitability, as you process sales opportunities for both existing and net-new customers while helping the field colleagues achieve defined order and performance targets.</p><br> <p><strong>RESPONSIBILITIES</strong></p><br> <ul>
<li>Execute the end-to-end deal quotation process for selected Cloud deal motions based on defined complexity and thresholds.</li>
<li>Process and manage customer inquiries related to deal offerings, ensuring timely and accurate completion of required system inputs (e.g. Harmony quotations).</li>
<li>Collaborate closely with Global Commercial Finance colleagues, particularly with Commercial Business Partners, to support deal structuring, and adherence to commercial policies.</li>
<li>Partner closely with Sales Executives and liaise between other cross-functional teams, such as Commercial Team, Cloud Operations, Cloud Architects/Delivery, Legal, etc. to support the sales process and enable deal closure.</li>
<li>Ensure full compliance with SAP operational procedures and requirements, maintaining accurate and audit‑ready records and documentation.</li>
<li>Provide ad-hoc hands-on support during quarter-end and year-end close, ensuring timely, accurate, and complete execution of sales deliverables in a fast-paced, deadline-driven environment.</li>
</ul> <p><strong>REQUIREMENTS</strong></p><br> <ul>
<li>Bachelor’s degree in Business, Finance, or a related field preferred; equivalent professional experience will also be considered.</li>
<li>2-5 years overall experience, working in a Sales Operations or Deal Support capacity (preferred)</li>
<li>Strong background in sales processes, quote-to-cash process & deal execution (preferred)</li>
<li>Proven ability to perform in a fast-paced environment, manage multiple priorities, and solve problems independently.</li>
<li>Highly detailed-oriented, well-organized, with great communication skills (both verbal and written)</li>
<li>Experience working in a cross-country and cross‑cultural environment working environment (preferred)</li>
<li>Experience in MS Office, especially Excel</li>
<li>Experience with Sales and deal-support tools</li>
<li>Flexibility to work varied business hours to ensure full Field Business Support coverage, particularly during quarter- and year-end close periods.</li>
<li>Very good English language skills are mandatory; additional foreign languages are a strong plus.</li>
</ul>
<p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 456130 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a highly experienced delivery professional to take full accountability for leading medium to large, complex cross-functional business and technology initiatives. This role is responsible for the full lifecycle of delivery—from initiation through execution to value realisation—ensuring alignment with strategic objectives and measurable business outcomes. The individual will play a critical role in maintaining governance standards, driving stakeholder alignment, and ensuring financial and operational success across programmes.</p><br><br><br><b>What you’ll do</b>
<br>
<p>• Lead the end-to-end delivery of complex cross-functional projects, ensuring alignment with agreed scope, timelines, budgets, and quality expectations<br>• Define and manage project plans, including scope, schedules, resources, financials, and governance frameworks<br>• Own financial performance, including budgeting, forecasting, cost control, and benefits tracking to deliver committed value<br>• Identify, assess, and mitigate risks, issues, and dependencies proactively to maintain delivery continuity<br>• Monitor delivery performance against milestones and success measures; implement corrective actions as required<br>• Establish governance structures and ensure transparent reporting, maintaining compliance with financial and regulatory standards<br>• Engage and influence senior stakeholders to support decision-making, resolve challenges, and maintain delivery progress<br>• Lead cross-functional teams and external partners, ensuring effective transition into business-as-usual operations with defined success measures</p><br><br><br><b>Who you are</b>
<br>
<p>• Extensive experience in end-to-end project or programme delivery within complex environments<br>• Strong capability in governance, risk management, and maintaining robust delivery controls<br>• Skilled in change management and driving adoption across diverse stakeholder groups<br>• Knowledgeable in value realisation, benefits tracking, and performance reporting<br>• Experienced in Agile, SAFe, or hybrid delivery approaches<br>• Proficient in financial management, budgeting, forecasting, and portfolio alignment<br>• Familiar with contract, commercial, and financial control practices<br>• Understanding of service transition, operational readiness, and delivery metrics<br>• Awareness of AI/GenAI applications within project delivery contexts<br>• Demonstrates leadership, stakeholder influence, and effective communication at senior levels<br>• Strong decision-making ability, accountability, and conflict resolution capabilities<br>• Experience within telecommunications, digital transformation, or large-scale technology delivery environments<br>• Holds or is working towards relevant certifications such as PMP®, PRINCE2®, or Agile frameworks<br>• Familiarity with delivery tools such as MS Project, Jira, Planview, Clarity, or ServiceNow<br>• Experience with financial tracking and reporting tools such as SAP, Excel, or Power BI</p><br>
<p>Not a Perfect Fit?<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>• Opportunity to lead high-impact, complex transformation initiatives across global markets<br>• Exposure to senior stakeholders and strategic decision-making environments<br>• A collaborative and inclusive working culture with strong emphasis on ethical practices<br>• Professional growth towards enterprise portfolio leadership and strategic programme governance<br>• Access to advanced tools, methodologies, and global best practices in delivery excellence</p><br><br><br><b>What skills you will learn</b>
<br>
<p>• Advanced programme and portfolio governance techniques<br>• Strategic financial management and benefits realisation methodologies<br>• Stakeholder engagement and executive-level communication<br>• Application of Agile, hybrid delivery, and AI-enabled project management practices<br>• Cross-functional leadership within multinational and multi-partner environments</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
• LinkedIn: https://www.linkedin.com/company/vois/<br>• Facebook: https://www.facebook.com/voisglobal<br>• Instagram: https://www.instagram.com/voisglobal/<br>• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
Job Title: MICE Tourism Visa Specialist<br>Location: Obour Buildings, Salah Salem, Cairo, Egypt Department: Visa Operations Employment Type: Full-time<br>About the Role<br>We are seeking an experienced, highly connected, and detail-oriented MICE Tourism Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients. If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br>Key Responsibilities<br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously. Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues. Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws. Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation. Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions. Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br>Required Qualifications & Skills<br>Experience: Minimum of 5 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm. Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates. Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management. Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals. Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos. Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br>Other Skills<br>MICE & Group Travel Expertise: Proven track record of handling bulk/group visa applications (e.g., incentive trips, corporate conferences) where timelines are non-negotiable. Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies. Conflict Resolution: Exceptional soft skills to handle sensitive client data with confidentiality and manage anxious clients with empathy and professionalism. Crisis Management: Ability to adapt to last-minute itinerary changes, sudden policy shifts, or urgent passport retrieval requests.<br>What We Offer<br>Competitive salary and performance-based bonuses. A dynamic, collaborative, and professional work environment. Opportunities for career growth and leadership within our expanding operations team.<br>How to Apply If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV here.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><p>Job Description</p><ul><li>Identify training requirements for Food Safety System and support planning, realize trainings.</li><li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li><li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li><li>Within Food Safety System provide that, Lead periodic control, monitoring and validation processes according to related plan and procedures, Lead monitoring and related control processes in order to lead the system in every points which effects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets etc., Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities etc., Taking samples from foods, drinking water, potable water, surfaces which are touching with foods, personnel hands, raw materials for microbiological and/or in case of necessary other laboratory analysis. Comment on analysis results appropriately. Routine check of personnel hands and surface which touches with foods with practical swabs, Realize following representative samples from kitchens, Give trainings of spot and grouped personnel, Follow legal regulations and standards related with Food safety system, Check nonconforming products which appear within Food Safety System and report, Lead continuance of process in case of any emergency case, recall etc. within related procedures, follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere to the process in case of necessary situations.</li><li>Make meeting guests directly in case of any necessary guest complaint related to Food Safety.</li><li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management system; provide taking necessary actions and information flow between each process owners. Help lead relationships with auditors who are coming from tour operators or during external food safety audits.</li><li>To be available at the facility during the audits which are realized by tour operators.</li><li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li><li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make a suggestion to establish substructure of the system, assist for continuous improvement of the system.</li><li>Support to make ready reports and statistical data related Food Safety.</li><li>Implement the duties which are given by manager.</li><li>Refer to Quality Manager for leading all works, work together by getting across and provide fully and effective information flows to the group of quality system management.</li><li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li><li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li><li>Attend to the seminars, make searches in order to increase his/her knowledge and experience. Improve him/her continuously. Follow occupational publications and trends.</li><li>Work and work someone in order to improve facility image, stuck in guests mind and provide guest satisfaction and faith.</li><li>Responsible to Quality Manager.</li><li>Responsible for working all kitchens and stewarding department in accordance with hygiene rules.</li><li>Cooperate with all chefs of kitchen and stewarding departments.</li><li>Support his/ her manager by making manager s works easy and providing continuous improvement.</li><li>Look after all operational equipment and materials and care.</li><li>Provide appearance of uniforms, daily hygiene and personal hygiene according to standards all the time.</li><li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li><li>Have all information about hotel services and qualities such as areas, activities etc.</li><li>Inform department manager in case of any accident, problem, and suspicious situation.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: 4-year bachelor's degree from veterinary or equal faculty.</li><li>Experience: At least 2 years of work experience.</li><li>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</li><li>Courses and Training: Have theoretical training or experience in rules and legislation within job.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Good representation, good communication skills, ability to create systems, interrogative, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li></ul><p></p></section>
<p>Who we are:
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us:
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.
Job Purpose:
Under general direction, holds full accountability for the site operation, cost management, service delivery and front facing services at the client facilities. Provides personal leadership and effective management for a wide range of hard and soft services activities. Ensures improvements are achieved and maintained, and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness.
What you will be doing:
Main Scope:
•Provides formal supervision to all assigned employees and may also have matrixed relationship with other teams within single functional or operational area.
•Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.
•Maintains the work environment, practices and training to avoid accidents and hazards and contributes to a safe and healthy work environment.
•Drive Operational control through Metrics/KPI Management.
•Ensures contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans etc.
•Conducts incident reviews and Root Cause Analysis, Site Stand Downs and drive consequence Management for all incidents.
•Inspires and behaves with unquestioned integrity and in accordance with CBRE Ethics Policy.
•Manage Life Cycle Assessment and Capital Planning Process.
•Drives continuous improvement and innovation comparative against Area, Geo and Peer groups.
•Delivers services based on contract scope of work with full understanding of the scope variances by site (e.g. client provided, 3d party, self-perform, LL, etc.)
•Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.
•Manages a budget and own analysis of variations and action planning.
•Drives enhancements to recurring spend actual (Labor/Sub/Materials, Optimize Self Perform utilization, Control Variable spend).
•Drives initiatives to achieve/exceed budget expectations at the site.
Client Management:
•Develops and maintains positive relationships with clients & attends regular client meetings.
•Lead OPIs & KPIs agreed as per MSA
•Ensure all client objectives are met on a timely manner
•Provide data analysis & reports as requested by client on a timely manner
•First point of contact for the office of the client team. Be present on site to answer queries from employees, visitors, contractors via telephone or e-mail.
Facility Management:
•Building Maintenance:
o Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.
o Responsible for facilities inspections and reports.
o Deliver Statutory & Non-statutory Work Orders as assigned and close reactive requests through Si7 tool (ticketing system)
o Coordinates and manages moves, adds and change activities.
o Obtains and reviews price quotes for the procurement of parts, services, and labour for projects.
o Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.
Other duties may be assigned.
•Soft Services: Manage and deliver which includes (Cleaning, Pest Control, Landscaping, Catering. Etc)
•Projects: Manages capital projects. Prepares capital project and operating budget and variance reports.
•Vendors’ Management:
o Ensure vendors delivers as per scope & scorecards, trains vendors on work order and billing procedures.
o Conducting supplier surveys & tenders.
o Responsible for invoice processing and accuracy of cost centre coding.
o Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training.
o Performs all activities necessary to accomplish within cost, schedule and quality objectives, the procurement of a wide variety of complex material / mainly service requirements as required to fulfil the material needs of client needs.
o Achieves established cost improvement goals. Develops, manages and maintains historical / information and records for all assigned commodities.
•Conducts financial/business analysis including preparation of reports.
•In addition to all above, other duties may be assigned by the line manager
QHSE:
Acting with the authority of the employer's representative in the area where it is assigned, it is responsible for monitoring and supervising whether the occupational health and safety measures taken in the workplace are complied with, and for reporting and working to eliminate nonconformities. When assigning duties to the employee subordinate, it takes into account the suitability of the employee for the job in terms of health and safety. CBRE acquires the necessary organization and performs the duties to be aware of the duties, powers and responsibilities of the manager as defined in the QHSE Procedures.</p><p>Education & Experience:
• (5-7 Years minimum), operations experience of facilities management or service delivery possible specialist areas such as M&E, catering, security and cleaning.
• Facility Management certification will be a plus. Driving license may be required.
• Industry expertise such as Critical Environments, Pharma, Finance and Oil & Gas are valued and preferred. Commercial and financial awareness.
• Factory experience is a plus.
• PC literate. CMMS experience (WO Management Process) preferred
Soft Skills:
•English - excellent written and verbal communication skills.
•Strong organizational and analytical skills.
•Ability to provide efficient, timely, reliable and courteous service to customers
•Ability to effectively present information. Ability to respond effectively to sensitive issues.
•Leadership skills to manage people & vendors.
•MS literate</p>
<p>Who we are:
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us:
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.
Job Purpose:
Under general direction, holds full accountability for the site operation, cost management, service delivery and front facing services at the client facilities. Provides personal leadership and effective management for a wide range of hard and soft services activities. Ensures improvements are achieved and maintained, and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness.
What you will be doing:
Main Scope:
•Provides formal supervision to all assigned employees and may also have matrixed relationship with other teams within single functional or operational area.
•Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.
•Maintains the work environment, practices and training to avoid accidents and hazards and contributes to a safe and healthy work environment.
•Drive Operational control through Metrics/KPI Management.
•Ensures contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans etc.
•Conducts incident reviews and Root Cause Analysis, Site Stand Downs and drive consequence Management for all incidents.
•Inspires and behaves with unquestioned integrity and in accordance with CBRE Ethics Policy.
•Manage Life Cycle Assessment and Capital Planning Process.
•Drives continuous improvement and innovation comparative against Area, Geo and Peer groups.
•Delivers services based on contract scope of work with full understanding of the scope variances by site (e.g. client provided, 3d party, self-perform, LL, etc.)
•Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.
•Manages a budget and own analysis of variations and action planning.
•Drives enhancements to recurring spend actual (Labor/Sub/Materials, Optimize Self Perform utilization, Control Variable spend).
•Drives initiatives to achieve/exceed budget expectations at the site.
Client Management:
•Develops and maintains positive relationships with clients & attends regular client meetings.
•Lead OPIs & KPIs agreed as per MSA
•Ensure all client objectives are met on a timely manner
•Provide data analysis & reports as requested by client on a timely manner
•First point of contact for the office of the client team. Be present on site to answer queries from employees, visitors, contractors via telephone or e-mail.
Facility Management:
•Building Maintenance:
o Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.
o Responsible for facilities inspections and reports.
o Deliver Statutory & Non-statutory Work Orders as assigned and close reactive requests through Si7 tool (ticketing system)
o Coordinates and manages moves, adds and change activities.
o Obtains and reviews price quotes for the procurement of parts, services, and labour for projects.
o Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.
Other duties may be assigned.
•Soft Services: Manage and deliver which includes (Cleaning, Pest Control, Landscaping, Catering. Etc)
•Projects: Manages capital projects. Prepares capital project and operating budget and variance reports.
•Vendors’ Management:
o Ensure vendors delivers as per scope & scorecards, trains vendors on work order and billing procedures.
o Conducting supplier surveys & tenders.
o Responsible for invoice processing and accuracy of cost centre coding.
o Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training.
o Performs all activities necessary to accomplish within cost, schedule and quality objectives, the procurement of a wide variety of complex material / mainly service requirements as required to fulfil the material needs of client needs.
o Achieves established cost improvement goals. Develops, manages and maintains historical / information and records for all assigned commodities.
•Conducts financial/business analysis including preparation of reports.
•In addition to all above, other duties may be assigned by the line manager
QHSE:
Acting with the authority of the employer's representative in the area where it is assigned, it is responsible for monitoring and supervising whether the occupational health and safety measures taken in the workplace are complied with, and for reporting and working to eliminate nonconformities. When assigning duties to the employee subordinate, it takes into account the suitability of the employee for the job in terms of health and safety. CBRE acquires the necessary organization and performs the duties to be aware of the duties, powers and responsibilities of the manager as defined in the QHSE Procedures.</p><p>Education & Experience:
• (5-7 Years minimum), operations experience of facilities management or service delivery possible specialist areas such as M&E, catering, security and cleaning.
• Facility Management certification will be a plus. Driving license may be required.
• Industry expertise such as Critical Environments, Pharma, Finance and Oil & Gas are valued and preferred. Commercial and financial awareness.
• Factory experience is a plus.
• PC literate. CMMS experience (WO Management Process) preferred
Soft Skills:
•English - excellent written and verbal communication skills.
•Strong organizational and analytical skills.
•Ability to provide efficient, timely, reliable and courteous service to customers
•Ability to effectively present information. Ability to respond effectively to sensitive issues.
•Leadership skills to manage people & vendors.
•MS literate</p>
Purpose: The Tendering and Coordination Manager manages the preparation, compiling, and coordination of project bids within the Projects Management Office (PMO), ensuring all tendering processes are accurate, compliant, and aligned with procurement guidelines from project initiation through closeout.<br>Responsibilities:Tendering and RFP Management: Develop and manage RFPs and RFIs in alignment with procurement guidelines, translating project requirements into structured, competitive, and compliant proposals Proposal Development and Technical Writing: Prepare, compile, and edit comprehensive technical and commercial bid proposals, ensuring accuracy, clarity, compliance, and timely submission Contractor Assessment and Technical Evaluation: Conduct technical evaluations of contractor and vendor submissions, working closely with project and procurement teams to assess qualifications and support selection decisions Bid Documentation and Database Maintenance: Maintain standardized bid templates, pricing references, and technical documentation databases to support efficient and consistent procurement processes Cost Estimation and Budget Control: Develop cost estimates for project approvals and planning while monitoring budgets, evaluating pricing structures, and ensuring adherence to internal cost controls Project Initiation and Kickoff Coordination: Lead project kickoff activities by defining scope, aligning stakeholders, and establishing clear deliverables and execution plans Contract Administration and Review: Review contract drafts and manage contract administration processes while coordinating updates with legal and operational stakeholders Project Controls: Manage project schedules, contracts, and controls to ensure timely progress, supporting decisions through financial insight and operational awareness Cross-Functional Collaboration: Facilitate collaboration across engineering and project teams, ensuring effective communication and alignment throughout the project lifecycle Process Standardization and Reporting: Standardize procedures, documentation, and reporting practices to enhance consistency and efficiency across the PMOGeneral Administrative Support: Perform other related duties as requested<br>Requirements:Education and Experience: Bachelor’s degree in civil engineering, architecture, or construction management is required Master's degree or PMP certification is an asset Minimum of 10 years of experience is required, including at least five years of recent hands-on experience in tendering, proposal management, and project coordination Skills:Project Controls: Proven ability to prepare, evaluate, and manage budgets, pricing, and project cost controls, contracts and planning Tendering and Contractual: Solid experience with bid processes, contract language, and securing large contracts Software Proficiency: Advanced user of MS Office, Auto CAD, Revit, BIM, primavera and project management or document control software Budgeting and Cost Control: Prepare, evaluate, and manage project budgets, pricing structures, and cost controls Commercial Acumen: Leverage sales insight and financial awareness to support strategic project decisions Project Team Coordination: Oversee collaboration among cross-disciplinary teams throughout project lifecycles<br>This position is open until June 29, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”
Company: High Care Plus for Real Estate Investment & General Contracting Location: Assiut (On-site) / Cairo (Remote) Seniority Level: Mid-Senior level Employment Type: Full-time Industry: Facilities Services Job Function: Sales & Business Development Equal Opportunity Statement High Care Plus is an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, age, religion, nationality, marital status, or disability. Hiring decisions are based exclusively on qualifications, skills, and experience. About the Company High Care Plus is an Egyptian company with 17+ years of experience in integrated cleaning and facility management. Our portfolio includes the State Council across 17 governorates, multiple ministries, 50+ branches of Egypt's leading banks (NBE, CIB, Banque Misr, Bank of Cairo, ADIB), major universities, and the Egyptian National Railways. The company is now expanding into the private sector and is building a dedicated business development function to lead this growth. Work Arrangement Assiut: On-site at the company headquarters. Cairo: Remote, with regular client visits across Cairo and Greater Cairo. Periodic travel to the Assiut headquarters is required. About the Role The Business Development Executive is responsible for generating new revenue from private-sector clients (hotels, malls, factories, compounds, corporate offices, retail chains). The role owns the full sales cycle: prospecting, qualifying, presenting, negotiating, closing, and renewing. Responsibilities Market Research & Lead Generation Identify and qualify prospective clients across target segments (hospitality, retail, industrial, corporate, residential compounds). Build and maintain a database of qualified leads. Monitor competitor activity, pricing, and service offerings. Client Acquisition Conduct outbound prospecting through calls, emails, professional networks, and field visits. Schedule and lead discovery meetings with procurement managers, facility managers, and decision-makers. Perform site surveys to scope service requirements. Proposal & Negotiation Prepare customized commercial proposals based on site assessments. Negotiate pricing, scope, and contract terms. Close contracts in line with company pricing policy and approved margins. Account Management Maintain post-signing relationships with clients to ensure service satisfaction. Identify opportunities for additional services (sanitization, pest control, marble polishing). Resolve client escalations in coordination with operations. Reporting & Pipeline Management Maintain CRM records for all prospects, opportunities, and contracts. Submit weekly pipeline reports and monthly performance reviews. Provide accurate quarterly sales forecasts. Minimum Qualifications Bachelor's degree (Business, Commerce, Engineering, or related field). Minimum 3 years of B2B sales or business development experience. Demonstrated track record of closing B2B contracts. Preferred Qualifications Background in Facility Management, Cleaning, Security, Catering, Outsourcing, or Telecom Corporate sales. Familiarity with the Egyptian private-sector business landscape. Ability to travel within Egypt as required by the role. Required Skills Solution selling and consultative sales approach. Contract negotiation and commercial drafting. CRM proficiency (Salesforce, Hub Spot, Zoho, or equivalent). MS Office (Excel, Word, Power Point). Fluent in Arabic; good working level of English. Compensation Compensation is competitive and aligned with market standards for the role and experience level, with a base salary, performance-based commission, and allowances. Full package details will be discussed during the interview process.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1.1Ensure the workflow in the bars, actions in the outlets, manage personnel, ensure coordinated work with other sections, implement standards identified by the hotel, and strive to achieve the revenues budget.</p><p>2.2 Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>2.3 Coordinate the bars and its personnel.</p><p>2.4 Make organisations in order to achieve high service quality in the bar outlets.</p><p>2.5 Identify any technical breakdowns in the units and ensure such breakdowns are fixed.</p><p>2.6 Arrange the monthly inventory count and report the result to the Food and Beverage Manager.</p><p>2.7 Ensure and control on a daily basis that preparations are carried out in the bars.</p><p>2.8 Consolidate the relationships between departmental employees.</p><p>2.9 Ensure that preparations are made before service for special occasions and control the preparations.</p><p>2.10 Maintain departmental equipment.</p><p>2.11 Control employee compliance with the work schedule.</p><p>2.12 Identify the daily beverage consumption demands.</p><p>2.13 Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</p><p>2.14 Organise the process of greeting customers, seating them at their table and seeing them out.</p><p>2.15 Responsible for developing the training programmes and for the training of employees in his/her department.</p><p>2.16 Organise meetings in order to reach the best results.</p><p>2.17 Prepare the weekly schedule of employees.</p><p>2.18 Control and analyse the points listed below:</p><ul><li>Sales</li><li>Cost</li><li>Presentation quality of the food and beverages</li><li>Service standards</li><li>Maintenance and cleaning of the departmental equipment/utensils</li><li>Customer satisfaction</li></ul><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.22 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>2.23 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a high school or vocational diploma</li><li>Experience: At least 7 years of experience in the industry.</li><li>Foreign Language: Good command of English to communicate well and keep track of technical information in the related field of expertise.</li><li>Courses and Training: Vocational trainings and seminars.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Knowledge of products and services in the related field, and good command of process related to other departments.</li><li>Expected to integrate and coordinate the operations related to this important unit in the facility.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Leverage your technical expertise and join a well-established construction company in Saudi Arabia, recognized for delivering complex electrical, transmission, distribution, and substation projects across the Kingdom.</p><br><p>As an under ground cable Engineer, <span>you will be responsible for supervising and supporting all underground cable-related activities for HV/EHV substation projects. The role involves cable routing, laying, jointing, termination, testing, fault location, and ensuring compliance with project specifications, safety standards, and utility requirements.</span></p><br><p>Work Location: Saudi Arabia</p><br><strong>Key Accountabilities</strong><ul><li>Supervise all underground cable site activities related to HV/EHV substation projects, ensuring work is executed according to approved drawings, specifications, and project requirements.</li><li>Support the installation of underground cables, including cable laying, pulling, trenching, backfilling, cable jointing, termination, and earthing of cable systems.</li><li>Review engineering drawings, cable routing plans, trench details, termination drawings, method statements, inspection and test plans, and work procedures specific to underground cables.</li><li>Coordinate with design, procurement, construction, QA/QC, HSE, and subcontractor teams to ensure smooth execution of cable installation activities.</li><li>Monitor cable laying, glanding, termination, testing, and cable routing activities in line with project standards and cable manufacturer recommendations.</li><li>Ensure proper execution of cable trench preparation, sand bedding, cable protection (tiles, markers), backfilling, and reinstatement.</li><li>Conduct site inspections and support QA/QC teams during material inspection (cable drums, joints, terminations), installation checks, and testing activities.</li><li>Perform or support cable testing, including insulation resistance (Megger), Hi-Pot testing, VLF testing, Tan Delta testing, and fault location using TDR or other equipment.</li><li>Prepare daily progress reports, site updates, cable test reports, as-built drawings, and required technical documentation for the Construction Manager or Project Manager.</li><li>Liaise with clients, consultants, utility representatives, and subcontractors to resolve technical and site-related issues related to underground cables.</li><li>Support testing and commissioning teams during pre-commissioning, functional testing, energization, and handover stages for cable systems.</li><li>Ensure compliance with relevant standards and utility requirements, including SEC, IEC, IEEE, BS, and applicable Saudi regulations for underground cables.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor's Degree in Electrical Engineering.</li><li>Minimum 5–8 years of experience in underground cable engineering within HV/EHV substation or power infrastructure construction projects.</li><li>Hands-on experience in HV/EHV underground cables, preferably including voltage levels such as 115 kV, 132 kV, or 220 kV.</li><li>Good understanding of underground cable systems, including cable types (XLPE, PILC), cable laying methods, jointing, termination, and testing procedures.</li><li>Familiarity with cable accessories such as joints, terminations (heat shrink, cold shrink, prefabricated), cable cleats, and earthing kits.</li><li>Ability to read and interpret cable routing drawings, trench details, termination drawings, cable schedules, and single-line diagrams.</li><li>Experience with cable testing equipment such as Megger, VLF tester, Hi-Pot tester, Tan Delta, and TDR for fault location.</li><li>Strong knowledge of HSE and quality requirements for underground cable installation, including safety around live cables and excavation work.</li><li>Strong technical, analytical, and problem-solving skills, especially for cable fault identification and resolution.</li><li>Good communication and teamwork abilities.</li><li>Proficiency in MS Office, AutoCAD, and basic engineering review tools.</li><li>PMP, IOSH, NEBOSH, or any relevant safety certification is an added advantage.</li></ul> </div>
Business Acumen Key Responsibilities Review and execute all the LGs applications, documents and correspondence from the branches, check whether all data are filled in properly, ensure that error free services are delivered to customers within prescribed turnaround response time and compliant with the operating procedures and delivery standards. Review the black list for the parties involved in the transaction: remitting bank, drawer and all the other involved parties (if any). Check the bank’s credit approval, including the tenor, expiry date and purpose, to ensure that all the information is clear and accurate. Review the clients’ accounts to ensure the availability of a sufficient balance to cover the required margin, commissions and fiscal stamps. Review statements received on daily basis from internal control and SWIFT department to follow up receipt of requested amount within five working days. Review the relative checklist in order to be submitted for verification. Ensure all the related commissions and charges are debited correctly. Handle issuing, cancellation and amendment letter of guarantees (local and foreign). Prepare new file containing a copy of the letter of guarantee in order to be addressed to the financial department. Prepare SWIFT messages to the correspondent bank advising beneficiaries’ claim requesting them to immediately honour ADIB – Egypt claim crediting our account for amount requested by beneficiary plus charges under advice to ADIB- Egypt. Assign a reference number to the Letter of Guarantee by initiating the issuance on trade wind for the supplier's Letter of Guarantee. Handle delivering a copy of the confiscation letter to the client and send the original letter of guarantee, all amendments and a copy of the bank draft to the local letters of guarantee department. Handle both the debiting and crediting processes that are related to letters of guarantee in the bank’s “NOSTRO” on the Trade Wind System. Process all the items on a timely and accurate basis in order to achieve the quality standards of service and accuracy. Take part in providing any value-added consultative LGs services to customers, business groups, overseas units, correspondents and local banks. Review CBE reports on a weekly basis, outstanding letters of guarantee, letters of guarantee on monthly basis and the original shipping documents. Handle posting transaction entries, printing them and ensure their submission to the concerned parties for verification. Ensure that all documents have been registered in a special register showing date of receipt, customer name and amount. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree.<br>Minimum Experience:At least 2+ years of relevant experience, preferably banking.<br>Job-Specific Knowledge & Skills: Good knowledge of Bank functions, responsibilities & processes. Very good analytical skills. Very good presentation and negotiation skills. Excellent command of MS Office (Word, Excel).<br>Personal Skills High level of professionalism and self-motivation. Very good problem-solving skills.
Company Description Beautika Secret is a premier destination for luxury beauty and skincare products, dedicated to introducing innovative skincare solutions to the GCC region. With a focus on K-Beauty, we curate authentic, high-performance products from globally renowned brands to address diverse skincare needs, such as hydration, anti-aging, and blemish control. Headquartered in Kuwait, we combine science-backed offerings with expert-guided routines to empower customers in achieving their best skin. Our commitment to quality and excellence ensures a seamless shopping experience for a wide-ranging clientele across the Middle East.<br>Role Description This is a full-time, on-site role for a Sales Agent based in Giza, Egypt. You will serve as the frontline voice of Beautika Secret, engaging with customers across all communication channels — including phone calls, Whats App, Instagram DMs, email, and live chat — to deliver an exceptional, personalized shopping experience. Day-to-day tasks include responding to inbound inquiries, guiding customers through product selection, processing orders, resolving complaints, and supporting the broader sales and customer experience team.<br>What You'll DoRespond promptly and professionally to customer inquiries across all omnichannel platforms, including phone, Whats App, Instagram, email, and live chat Guide customers through product discovery and help them identify the right skincare solutions for their needs Convert inbound leads into sales through consultative, relationship-driven communication Handle order processing, follow-ups, and post-purchase support to ensure customer satisfaction Escalate complex complaints or issues to the appropriate team while maintaining a positive customer experience Maintain accurate records of customer interactions and transactions in the CRM system Collaborate with the marketing and warehouse teams to stay up to date on promotions, stock availability, and new product launches Meet individual and team sales targets on a consistent basis<br><br>What We're Looking For1–3 years of experience in sales, customer service, or a related customer-facing role Excellent verbal and written communication skills in both Arabic and English Strong interpersonal skills with a warm, professional, and persuasive communication style Ability to multitask and manage conversations across multiple platforms simultaneously A proactive, self-motivated attitude with a genuine passion for helping customers Comfortable working in a fast-paced, target-driven environment Proficiency with basic digital tools such as CRM systems, Whats App Business, and MS Office<br><br>Nice to Have Prior experience serving Gulf-based customers, with an understanding of regional preferences, communication styles, and expectations Knowledge of skincare ingredients, routines, and product categories — particularly within the K-Beauty space Familiarity with e-commerce platforms and order management systems Experience in a beauty, retail, or lifestyle brand environment<br><br>Qualifications High school diploma required; bachelor's degree in Business, Marketing, Communications, or a related field is a plus Fluency in Arabic is required; strong English proficiency is essential Strong attention to detail and ability to maintain professionalism across high-volume interactions A customer-first mindset with the ability to build genuine rapport and long-term loyalty Flexibility to work in shifts, including weekends, in line with business needs